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Yoga 920-13IKB 80Y7 Screen flickers, Cursor Jumps, and Error Codes

Q: Yoga 920-13IKB 80Y7 Screen flickers, Cursor Jumps, and Error Codes

Hello,I have many issues with my Yoga 920 that I purchased less than a month ago (but over 14 days). The machine runs Windows Home Intel(R) Quad(TM) i7 8550U 16GB RAM 526SSDFirst as stated above the screen flickers. However, this is only when I travel to my parents' house and connect to their wifi and sometimes at my school in certain locations.Another issue is when typing my cursor often jumps in the text box so I have to erase and reposition my cursor. This is extremely annoying!Next my event log has a TON of error codes; however, I am not a developer so I have no idea if these errors/warnings are important. When I run Lenovo Companion, Webroot or previously McAfee nothing is reported. Is there anyway someone from lenovo can connect to my laptop remotley to figure out what is going on?

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RELEVANCY SCORE 200
Preferred Solution: Yoga 920-13IKB 80Y7 Screen flickers, Cursor Jumps, and Error Codes

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RELEVANCY SCORE 113.6

Looking for the part number and where I can buy a screen replacement for my Yoga 920-13IKB Laptop (ideapad) - Type 80Y7. Screen cracked (touch no longer working) and I cannot seem to find anywhere online showing the replacement part. Have called many repair places and they cannot find as well. This is the 1080p model. Thank you, Jeff

A:Yoga 920-13IKB Laptop Type 80Y7 Screen Replacement

Welcome to forums.
 
Have you tried parts lookup and then Lenovo Encompass store?  Don't post you serial number online.  If you input at the parts lookup site you  should be able to confirm the part number.  I input just generic 920-13ikb at parts lookup.
 
I'm not saying price is great but they do have it at Encompass store.
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/yoga-series/yoga-920-13ikb/80y7/par...
 
https://lenovo.encompass.com/item/11450382/Lenovo/5D10P54228/

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RELEVANCY SCORE 98.8

I am facing a sudden drainage of the battery from 60% or 40% battery charge to all of a sudden shut down of the laptop and to start it again i need to charge the laptop. When it opens the battery is 0%.This is not consistent, so sometimes it happens, other time it doesn't die all of a sudden like that.According to the device setting, the battery is in good condition.How can i fix this problem? Thank youDalia

A:Fix Battery drain problem _ Yoga 920-13IKB Laptop Type 80Y7

Hi @Dabadir,
Welcome to the Community.
 
Update the BIOS and make sure that the Windows are up to date. Kindly observe the performance of the battery after updates.
 
You may download the updated BIOS from our Lenovo Support Website.
 
Hope this helps.
Auxen
 

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RELEVANCY SCORE 97.6

Hi, I previously bought a  Yoga 920-13IKB Laptop (ideapad) - Type 80Y7.However, i now need to permanently run/use this software CLO3D and i need to get an external Graphic card to support it. Since mine is not compatible (software functions kept hanging). I need an advise on which eGPU is compatibly to my laptop. The RECOMMENDED specsGPU: NVIDIA GeForce RTX 2060 or Quadro P4000At least 4GB of video memory for high-res texturesLatest Nvidia drivers: GRD, Studio, Quadro-ODE RegardsDeyn

A:Compatible eGPU for Lenovo Yoga 920-13IKB Laptop (ideapad) - Type 80Y7

Hi ngjt90,
 
Welcome to the Community Forums.
 
Here is a good discussion for eGPU yoga 920 that you can review and answer your query. It can give you a good idea for your setup.
 
Regards

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RELEVANCY SCORE 95.6

Using display setting I tried to connect to a wireless display and had no problems connecting to a Samsung MU6290 TV, both display and sound worked fine.I had an issue when trying to connect to a different TV set (Sony Bravia) using the Roku premier box.The screen duplication worked fine, but there was no audio at all. I tried several times with no success.Eventually I tried to search for audio drivers updates and windows 10 found a new driver that solved the issue.Here are the driver levels that fixed the audio problem with my Roku connection:  

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RELEVANCY SCORE 95.6

Using display setting I tried to connect to a wireless display and had no problems connecting to a Samsung MU6290 TV, both display and sound worked fine.I had an issue when trying to connect to a different TV set (Sony Bravia) using the Roku premier box.The screen duplication worked fine, but there was no audio at all. I tried several times with no success.Eventually I tried to search for audio drivers updates and windows 10 found a new driver that solved the issue.Here are the driver levels that fixed the audio problem with my Roku connection:  

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RELEVANCY SCORE 88

Fired up the laptop this morning and I'm seeing my Touchpad & mouse cursor periodically jumping to the top left of my screen.  Double checked BIOS and all updates.  Clean report on diagnostics.Swapped out HD for a fresh W-10 software load and same behavior is observed.  It's gotta be hardware. Which board controls the pointing device cursor location ?  BTW, screen was replaced on this unit >2yrs ago.   Unit was 100% until this....! 

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RELEVANCY SCORE 79.6

Hi,  Did anybody experience frequent blue screen errors on a Yoga 920? I bought mine a few months ago and it has been crashing every couple of days for the past two months. It also does not seem to function properly for most of the time. Even an excel document seems to force it terribly. Sould I consider sending it to service?  Thanks,Gabriel

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RELEVANCY SCORE 78.4

Sometimes I have flickers of the screen [turns white then back to normal in a sec] BUT that's only sometimes when it freezes or something.
& Another thing is the cursor flickers with a drop shadow of a ugly color to it. [Not sure how to explain that] BUT i need help to know why this does this.

& How do I know if my computer is good to run a game on it.

PLEASE help me.

tia08.
thank you.

A:Screen Flickers & Cursor Flickers.

Please provide more information about your system. We'll need, at a minimum, the exact make and model in order to start even trying to figure out if it's capable of which games. Also, please include the version of Vista that you have (Basic, Home Premium, Business, Enterprise, or Ultimate).

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RELEVANCY SCORE 77.6

I am about to loose my freaking mind.  I currently own a Yoga 720.  My frustration with this laptop has gotten to the point where I am ready to toss it.  When typing my curser jumps around in the middle of the document i am working on. This totally messes up what I am typing and sometimes highlighting and deleting the entire document.  I have made several adjustments to the mouse and touchpad.  Nothing has helped.  This is my 2nd yoga.  My first is a yoga 2.  I did not have this problem with it and was completely happy with this.  I bought this laptop based on my experience with the first one but I am really beginning to regret it. i bought my kiddos HP's which cost me less than a third of what I paid for this lenevo, yet I have resorted to using theirs because I am sick of this.  I just want to type my document out without dealing with the curser jumping around jacking up what i am working on.  It gets time consuming.
 
Can someone pls help me remedy this issue?
Nicki
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 77.6

HiMy yoga 710's cursor some times (randomly i think) jumps to bottom bar area while making left click. It is sometimes annoying because it also opens the programs in shortcut menu. I could not understand if it is a harware or software problem. Any ideas?thanks ozgur 

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RELEVANCY SCORE 75.2

Hello everyone, I would like to report a problem. My original post is in Microsoft community forums, here:https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/mouse-cursor-jumps-when-workin... At a random time, when the cursor changes from "normal" to "working in background" it becomes pixelated and jumps away a few centimeters and then returns back to original position when loading is complete.The only way to work around this is if I make a change in mouse settings, like "enable pointer shadow" and then revert it back as it was. Other users have confirmed the issue as you can see and one of them suggests uninstalling System Interface Foundation. By uninstalling it, I tested it and the problem disappears, so this must be the issue, but in that case Lenovo apps no longer work. Maybe an update is needed. I have Lenovo Yoga 500-15ISK and using Windows 10 x64 Home, build 15063.332

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RELEVANCY SCORE 72.8

I noticed something similar happening in my previous laptop using Vista, but in Windows 7 it's almost unusable.

As I'm typing the cursor will change positions either on the application (to another area of same application), or will jump to another document.

At times I'll start to highlight something in Word to delete it, and as I hit "delete" the cursor switches to another part of the document, highlighting another paragraph and deleting it instead of what I was trying to delete.

At other times I see the cursor leave the document, go to one of the icons of another application at the bottom of the screen. Just as I hit "return" the cursor is now in another document and that document comes up on the screen instead of the one I was using.

At first I was losing whole documents. But then I got smart enough to realize that they had been closed, or stuck somewhere, and I eventually could find them instead of losing all of the work I had done.

I've been composing emails and suddenly the email disappears. It was sent before I finished composing it.

This happens about one every minute or so, and sometimes even more often.

I can see the hourglass pop up on the screne as I move the mouse. When it pops up either the screen zoom changes, screen size changes, or jumps off to one of the other icons as I mentioned above.

It looks to me as if the operating system is doing something else at those times, and if I'm going very fast (I type at about 100 wpm ... Read more

A:Cursor Jumps all over screen

Hi Alan and welcome to Windows 7 Forums

This could be down to the sensitivity of your mousepad. As well as operating on a touch principal, some can operate capacitively if the sensitivity is high enough. To check this, try switching the mousepad off altogether and plug in an external mouse. It's very rare that I use a laptop, but on the ocassions that I have I found that the cursor moved without my intention simply because my wrist must have been moving over the mousepad.

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RELEVANCY SCORE 72.8

Hi. I'm not the most tech savvy, and my cursor keeps skipping to previous sections when I'm writing text. It jumps ahead or back and it screws up my typing. I have a Microsoft Wireless Mobile Mouse 3500. Is there a way to fix this? It does it even when not on my mouse pad or when on it, and when not touching the mouse.
 

A:My cursor jumps around the screen

Time to get a new wireless mouse unless it works normally on another computer
 

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RELEVANCY SCORE 71.2

Hello.
I keep having a problem with my PC that the cursor will randomly start jumping all over the screen and clicking?
I have done a boot scan with Avast and found nothing. I have also tried 3 different mouses and they also have the same issue.
I have uninstalled the drivers in device manager also and rebooted.
Point to note that this will only happen once every few days, and only lasts for about half an hour.
What could be the problem?
Thanks in advance!
-Dan
 

A:Solved: Cursor jumps all over the screen randomly.

So the mouse will start clicking on stuff and going through your computer as if someone else is doing it? Or is it just random going all over the screen?
 

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RELEVANCY SCORE 70.4

I have a HP Pavilion All-in-One - 24-b007la (Touch) and have the same problem. The cursor jumps to the top right corner closing my programs windows that just happen to be in that spot. It is not a problem with the mouse as it happens even with the mouse turned off. It happens sometimes and sometimes not. I have run the system tests (fast and short) and there is no problem. I will run the long test later as it takes 2 hours. Any idea to fix this problem? 

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RELEVANCY SCORE 70.4

Just started today - touchsceen no longer works - and the cursor, when left alone, jumps from the spot I had it in to the center of the screen near the top. The problem persists in Safe Mode.
Here's what I have tried:

restarted
virus scan both in regular and safe mode
uninstalled all human interactive device drivers and restarted
uninstalled usb root hub drivers and restarted
system restore to three days ago when all was fine

No good yet - any suggestions?

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RELEVANCY SCORE 70.4

We are having an issue with HP L2206tm monitors that we have set up in our office.  Randomly but quite frequently the cursor will jump to the top right corner of the screen as if someone is touching that spot on the monitor. You cannot use the mouse or touch the screen to move it as it just jumps right back to that spot. This has also happened randomly in the OS and being that the X icon is in that area, has caused programs like outlook and internet explorer to just close by themselves when in full screen mode. The only fix we have come across is to power cycle the monitor which sometimes does not work either; at that point a factory reset on the monitor usually fixes it. Sometimes numerous restarts are required to get the screen temporarily working again. We also notice that when systems come out of sleep or hibernation mode that the screen will constantly flicker or power off until the display cable is reseated and monitor power cycled. The issues have obviously caused frustration with users.  The monitors are being used in combination will HP ZR2240 and HP Z22i, but we have the same issues on 1 2206tm and a dell monitor as well. A final request by a few users was if they could make the HP 2206tm their secondary monitor.  It seems that this monitor will only function correctly when it is set as the primary; otherwise when you touch the screen it will highlight/touch the same spot on the primary screen. Any one have any work around for this... Read more

A:L2206tm Cursor jumps to top right corner of screen, flicker ...

Did you ever find a solution for you corner clicking issue?I?m having the same issue with the mouse pointer jumping to the top right corner of the screen every time you doc the laptop and the monitor comes on.  I finally had to unplug the usb cable, disabling the touchscreen and all usb ports on the monitor.  If there are any HP reps monitoring this Blog, please give us some advice on what to do with this problem.  For me, I basically ended up with a non-touch monitor because of this issue.  I have the monitor connected to an UltraSlim docking station, using a HP EliteBook Revolve 810.   Any help would be greatly appreciated.  

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RELEVANCY SCORE 70.4

On my all-in-one pc, I can be trying to open an app or surf the internet and all of a sudden its like someone touched the screen somewhere else and my cursor moves to that spot.  If I wait, the screen will touch in different locations around the screen eventually locking in at the top left corner.  If I try to move the cursor away, it moves a bit and then snaps back to the top left corner.help please, my pc is effectively useless. Thanks in advance for any assistance.

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RELEVANCY SCORE 70.4

On my all-in-one pc, I can be trying to open an app or surf the internet and all of a sudden its like someone touched the screen somewhere else and my cursor moves to that spot.  If I wait, the screen will touch in different locations around the screen eventually locking in at the top left corner.  If I try to move the cursor away, it moves a bit and then snaps back to the top left corner.help please, my pc is effectively useless. Thanks in advance for any assistance.

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RELEVANCY SCORE 70.4

The mouse cursor jumps around the screen randomly on my Z500 laptop which I just over a year old.  I checked with the retailers as to their advice, and they said: "To rule out that the problem is software rather than hardware related it is advisable to perform a system recovery on your machine. To do this you will need to launch the Disk2Disk recovery feature (which should already be installed on your machine). This will return your system to factory settings and will delete all existing data stored on the hard disk drive." This appears a bit radical a solution. Does anyone please have an alternative? 

A:Mouse cursor jumps around the screen randomly on my Z500

I have the same issue on my Yoga all of the time. The mouse randomly moves around clicking & opening icons in my taskbar. It does it over and over no matter how many times I close the opened icons. The only way I know to fix it is to restart my computer. If I am in the middle of something time sensitive and do not have time to restart, it is impossible to get anything done. I wish I knew what causes it or another possible fix. 

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RELEVANCY SCORE 70.4

reformat and reinstall, connect to the Dell support and got the latest drivers. all installed properly yet the mouse cursor still jumps around on the screen. it's virtually useless as it is. I'm sure there is a fix for this?

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RELEVANCY SCORE 69.6

I am looking to upgrade my lenovo yoga 910 13IKB screen to one compatable with an active digitizer that is available with some of the newer models. From my understanding, as long as the form factor is the same(fits computer) and the connector is identicle it should be possible with just a torx driver. My finance's laptop is a generation newer (has digitizer pen) and seems to have the same dimensions as mine. Has anyone tried this or know if I am missing something? Thoughts?

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RELEVANCY SCORE 69.6

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 12:32:24 AM, on 27/08/2015
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.10240.16412)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Users\Simon\AppData\Roaming\Spotify\SpotifyWebHelper.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Simon\AppData\Local\Microsoft\OneDrive\OneDrive.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE
C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\N360.exe
C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\WINDOWS\SysWOW64\cmd.exe
C:\Program Files (x86)\Norton 360\Engine\22.5.2.15\coNatHst.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Simon\Downloads\HijackThis.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\Sim... Read more

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RELEVANCY SCORE 69.2

My laptop has stopped auto rotating the screen when flipping it into "tent" mode, also keyboard does not disable.   I've updated drivers and that didn't help.    Thought I saw something about a "facepalm" sensor setting but don't know how to enable it (if this is the problem). 

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RELEVANCY SCORE 69.2

Constant problem since purchase. Clearly a widespread production problem with this model based on other forum posts. No solutions found on those threads. Replacement device visibly needed. Device is unusable. I have US warranty but I am now based in Ireland. Lenovo's production faults should not cost me time or money.

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RELEVANCY SCORE 69.2

I'm experiencing a very annoying blinking/flickering of the built-in 4K display.Have a look at this short video: https://www.youtube.com/watch?v=Vdd4UICu_T4On the movie it isn't nearly as bad as in reality. The flickering is only visible with a blue, dark gray or purple color background. White, red or black is fine. The issue appears to be independent of the OS - the same can be observed in Linux or even in the BIOS.It all started after I attached a second screen (FullHD 24 inch using Thunderbold->HDMI adapter) in Windows 10 (latest Intel display drivers as of January 26, 2018).Just after connecting the external display the laptop screen went gibberish but the external display worked fine. After disconnecting the screen and restarting the computer the blinking started. It looks like a problem with the refresh rate. The laptop display behaves like an old CRT display with a low refresh rate I found this procedure https://support.lenovo.com/pl/en/solutions/ht500364 in another thread and followed it but unfortunately it didn't help.  The computer is almost brand new (bought in December, top version i7-8550U, 16GB RAM, 1TB NVMe, 4K UHD display). Any help appreciated. 

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RELEVANCY SCORE 68.8

Hi, I've only recently begun having problems a few days ago with my cursor/mouse where the cursor will sometimes lose focus of the currently active window or the explorer bar (and I have to ctrl+alt+del to gain the focus back because clicking doesn't work). The same thing happens with flash based objects like WheatherSpark or the youtube player, and I have to switch programs and back to firefox to be able to manipulate the youtube player or in VLC where I can't manipulate the player at all and the only way for me to change the sound is to use the scroll wheel (and even then the sound gets randomly changed as if the scroll wheel is being used. I can't change the timeline of the file at all and I cant click on the buttons on the interface, although the file menu works).

I originally thought it was my mouse acting up so I re-installed all the drivers and tried updating to no effect and the same behaviour happens when I turn my mouse off and unplug the bluetooth reciever.

Im using a wireless optical mouse (ROCCAT Pyra) on Win7 Pro x64

ps: I already tried searching but noone seems to have a similar problem

A:Cursor/mouse problem; loses window focus and jumps around screen

Have you tried new batteries?????

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RELEVANCY SCORE 68.8

Just received my lenovo yoga 730, when trying to move the screen up or down, the screen flickers grey.Lenovo Vantage says that there are no updates available, and the problem still happens in the bios. 

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RELEVANCY SCORE 68.4

Hello, the touch screen of my Yoga 720-13IKB is not working. There was a system update from lenovo vantage on 15-5-2019 and the touch screen stopped working after 5 days. Is the problem related to the update ?  Please help.!

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RELEVANCY SCORE 68.4

I've had this laptop for a couple of months and I've recently started having this issue where the screen begins to flicker when it is at max brightness. It doesn't happen all the time but it almost always happens when at max brightness and sometimes when at other brightness levels. Is there some sort of software fix for this? and if this is a hardware issue, will it be covered under the warranty?

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RELEVANCY SCORE 68.4

My Lenovo Yoga 720 13IKB (80X6) has a screen flicker.  Can Lenovo support please help?  Is this a hardware or software problem?  

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RELEVANCY SCORE 68.4

We have issue with 3 x Yoga 720-13ikb out of box. No HID compliant touch screen visible under device manager and therefore no touch working. Did a factory reset without change. Installed windows stand alone copy, same issue. Did I read somethgin about usign older BIOS? How do I get hold of an older BIOS? Any other solution anyone knows about?

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RELEVANCY SCORE 68.4

I purchased my laptop July 2018.  As of this week I have had significant screen flickering issues where the screen flickers between black lines and completely black.  At times, the computer is useable without any flickering.  All Windows updates and drivers are up to date.

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RELEVANCY SCORE 68.4

My screen keeps flashing from yellow light to blue light. I've tried the traditional turn off and turn on again and have toggled with the night light setting. It is currently in the off position and is still flashing. I don't know what to do!

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RELEVANCY SCORE 68.4

Hi guys,  I've damage my Yoga screen, I have a broken glass on the surface of the screen. The laptop is working fine but touch screen is crazy.  So I just want to replace the screen by myself (laptop is out of warranty).  Could you recommend some replacement? I found some links: https://www.screens-people.com/product/5d10m35107-13-9-for-lenovo-yoga-910-13-ikb-lcd-touchscreen-wi...This one is 4k resolution, it will be working fine?  https://www.laptopscreen.com/English/model/Lenovo/YOGA~910-13IKB/

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RELEVANCY SCORE 68

I bought a Yoga 2 Pro in Dec 2014 - for months now the screen will flicker off and on several times then come back on. Has anyone else had this problem and is there a fix or is this a flaw. Thanks ryoung151













Solved!

Go to Solution.

A:Yoga 2 Pro - Screen Flickers

Welcome to the forums!
 
Although uncommon, the ribbon cable which connects to the display can occasionally come loose after opening and closing for years. I have seen this issue with all brands and makes.
 
Unfortunately, most of the teardown instructions are videos. If you feel comfortable working on the unit, you can check the connection on the motherboard and display side. Optionally, any local computer shop should be willing to check this out for you.
 
Good luck!

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RELEVANCY SCORE 68

After the latest windows 10 update I got an prompt from the Lenovo software, to update my bios, which I did.Since the I do have problems, where the screen randomly flickers for a few seconds.I also have an issue with external monitors, where they randomly go black for half a second sometimes. What can I do to fix this?My machine is not in warranty anymore

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RELEVANCY SCORE 67.6

My Lenovo Yoga 920-13IKB is a 2 in 1 laptop running Windows 10 Home.  Meaning full Active S Pen and Touch screen.  After installing the Version  1909 update, it's Device Specifications (via Windows Settings) Pen and touch:  No pen or touch input is available for this display.    In Device Manager/Human Interface Devices, no HID Touch screen device or driver is available.  The Wacom Device cannot start.  I'm assuming because Version 1909 eliminated the pen and touch support. I ran a full restore of Win 10 Home (no pen or touch support found), ran a driver update scan via Lenovo.  It identified a "Touch Panel Pen Driver - 10" driver to be updated.  Update the driver and reboot and nothing has changed.  Start the Lenovo Pen Settings App and get a message that the Wacom Pen Driver is required.  Odd, since the Wacom Device won't start as stated above.  Follow the Lenovo Pen Settings link to download the Wacom Pen driver, install it, no change in functionality.  Same process before and after v1909 update with no Pen or Touch support.  It's barebones, no antivirus, firewall, anti-malware to get in the way. The machine came with a HDD partition of drivers but nothing identified as an HID touch screen.   Brett

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RELEVANCY SCORE 67.6

Lenovo Yoga 920 within a few minutes screen flickers and goes black. When you siwtch laptop and restart, screen stays black. Need to keep it off for a while and restart to get screen up and workign for a few minutes. Updated BIOS to latest . Not sure about firmware update. Any advse is appreciated

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RELEVANCY SCORE 67.6

Is there known current batch that is known to have fixed all flickering ? https://www.youtube.com/watch?v=dkDLOeopwtk

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RELEVANCY SCORE 67.6

Hi...I am hoping to get some guidance on an issue that I am having.  We bought my daughter a Yoga 730 for college in July and she started experiencing issues with the screen flickering to the point she cannot use it except for in tablet mode.  In tablet mode she says it does not flicker at all but it is harder for her to use (and she honestly should be able to use it as a laptop also..that is why we chose the Yoga).  I purchased it via Amazon and their tech support sent links to update the BIOS etc. which my daughter has done but the flicker continues. My problem(s) are these 1) Get the flicker issue resolved.  Since it works fine in tablet mode it most likely is not a software issue and I have read quite a few posts online about the wire to the display being pinched but need someone who knows about these things to take a look at it and resolve the issue.  2) She is at college 13 hours away and needs to use her laptop on a daily basis for school.  The 13 hours means I cannot drive over to her dorm and take a look at it and her need to use it means she cannot go without a machine for long. If someone could provide some insight into how Lenovo typically handles these types of issues and what type of turnaround time she can expect?  There is a warranty place near where she is at school and that might help with the shipping time etc. but not sure. Thanks in advance....

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RELEVANCY SCORE 67.6

I purchased this laptop about 6 months ago and it cracked right at the hinge for the screen. The touch screen no longer functions properly and the screen flickers black. The laptop has been treated with care the whole time and was never dropped or anything like that. This crack merely developed from using the laptop as intended. I called Lenovo customer service and they said the warranty did not cover physical damage. I asked to speak with a supervisor and she did not care at all that I had an unsatisfactory product. This laptop is either poorly designed or built with cheap parts if it can not withstand opening and closing the screen without cracking. I am very surprised that Lenovo is clearly not concerned at all with the quality of their products or customer satisfaction. 

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RELEVANCY SCORE 67.6

I bought my PC about 3 weeks ago at a Best Buy in Houston while I visited the united states. About one week after I got it it started to flicker at random times and I don't know what to do.  I have checked online and tried all the solutions including:upgrading graphics driverdisabling some settings in the intel graphics control centerreduce screen refresh frequency (I couldn't do this as the new update to the windows 10 fixes the rate at 60Hz)disabling automatic screen light adjustmentchecking for verified updated BIOS from lenovo website and installing itrunning checks from safe mode non of these solutions is working. Please help me as I am now back home in Nigeria and cannot possibly return the laptop to bestbuy or send it for repair to Lenovo. I really need this laptop functional for school as I spent a lot of money to get it.

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RELEVANCY SCORE 67.2

I have a Yoga that I use every day for school and recently I had it taken for 2 weeks because I had this same flickering that needed to be fixed.  I got it back yesterday and it is still happening.  I am really angry because I didn't have this for 2 weeks and it isn't even fixed!  I would really appreciate if you would replace my computer at this point.  It is still under warranty, I can give you the serial number if needed.  I have tried everything, form running Norton to fixing auto adjust brightness

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