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Laptop charges then stops

Q: Laptop charges then stops

Hey There.
I have a problem with my laptop. It started off working fine but recently I started having trouble.
When I plug in the charger, it charges fine but then after 2 minutes the charging led goes off then on then off then on for 4 seconds, as if im taking off the charger, and putting it back on. Then after those 4 seconds or so are up, it starts charging normally again.. then does it a few mins/seconds later.
What is wrong? can it be a driver issue?
Due to this, it never reaches 100% only 10%
I know for sure its not the ac or battery.

Preferred Solution: Laptop charges then stops

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Laptop charges then stops

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Hello, I am running into a major issue. My laptop charges for a few seconds them stops. When I start my computer it starts running but after a few seconds it stops, so i have to close it and wait for several minutes and come back and start it. The battery icon doesn't show ' plugged in, not charging' instead it shows ' xx% remaining' .  And I've noticed that it charges for 10 seconds, then stops and again charges after 30 sec.  I have Windows 8.1 64- bit.  Please help me..

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I bought the Lenovo s400 touch last August.The laptop doesn't charge more than 60%. It says plugged in no charging. Any suggestions how to resolve this. Its really not handy at all since it only leaves you with 1.5 hours of battery life. Also it might suddenly discharge if the battery goes lower than 30 %. thanks in advance

Go to Solution.

A:s400 touch charges until 60% and stops / displays ...

In the icons on your task bar (in the side of the clock) you will find the icon of the energy management software. I don't remember the app's name, but is related to energy management. In my case, is an red icon with a bike, a car or a plane. Open this software. This software controls the performance plans of your notebook. There's two options of battery configuration: 1- maximize battery life time, or maximum battery duration. Select "maximum battery duration". All the names I used are just an example, because I don't realy remember the functions real names. And I'm in my job right now.  The "maximize battery life time" option makes your notebook load the battery just until the 60%. Setting the another option your notebook will load until the maximum. Sorry for my bad english.

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HP assistant detected the battery was failing, it never charged above 95%I bought a new battery and the HP Assistant detects the same fault.It charges for a few mintues then the laptop runs off the battery. If I pull out the AVC jack and reinsert it starts charging again.Repeat....If I run the laptop without the battery the laptop shuts down after two minutes.Power charger is not on the recall list, but writing this makes me think that is the isuueHelp?

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Great laptop that Ive been using for 1.5 years. Recently I've noticed my battery is showing signs of an error other Dell users are reporting.
Laptop charges fine to 76% then it starts alternating from "plugged in, charging" to "plugged in, not charging". Charging after 76% becomes really slow.
What I've done so far:
1. Updated BIOS
2. Updated Dells Power Management tool
3. BIOS can detect the adapter (45W). Im using the adapter that came with the laptop
4. Battery settings in power management and BIOs are set to Standard
5. Completely drained the battery and tried doing a full charge
6. Uninstalled Microsoft ACPI compliant control in device manager then re-installed
Battery diagnostics show the battery is in EXCELLENT health.
Any ideas?

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I have been running my laptop off the charger for a few months now (the laptop does hold some charge when running off the battery, but only 30 mins tops before the battery is empty - need a new one).

Today I turned the laptop on with the charger plugged in but the laptop wasn't charging and running off the battery. On the original charger, it neither charges (light comes on) when its off or on.

So I bought a new charger but again the laptop doesn't charge when on. When the laptops off with the new charger plugged in the port lights up (I'm assuming its charging) but when I turn the laptop on, the light goes off and the laptop runs off the battery.

Is this because the battery is knackered and needs a new one? Or could this be something else?

Thanks for any help.

A:Laptop charges when off but not when on

Yeah it sounds like you may need a new battery. My brother just had a similar problem with his laptop. It would not charge at all when on or off. They switched out the charger, that didn't work. Then they switched the connector that was in the laptop, that didn't work. Turns out it was the battery, doh!

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Hi everyone.

My laptop is giving me issues. About 3 days ago it started to only charge to 84% while plugged in. So last night I went to sleep and left it plugged in while the laptop was off. I woke up and it is still only charged to 84%.

It's a gateway and it's only 6 months old. The last laptop I had was an Acer and it never did this once in 3 years. Is the battery defective or could this be something else?

Any help is appreciated. thanks

A:Solved: Laptop only charges to 84%?

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Hi all, My laptop is new, i've had it for just about a month now. There's usually an orange charging light on the side of the laptop that illuminates when the charger is plugged in. However recently, whenever my laptop is on and i try to charge it, the orange light illuminates for a matter of seconds and comes up with the message "plugged in but not charging" and then the light just turns white and the laptop continually runs as if nothing is plugged in. However, when the laptop is turned off, the orange light will iluminate and will  charge to 100%. The charger is completely fine as it appears to charge the laptop when it is off. I have even purchased a new charger and that has made no difference. It appears as though it's some type of settings problem, but i have checked settings and nothing seems to be different. Any help would be appreciated, as i'd hate to have to keep switching of my laptop just so that it will charge.

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Hi! Since a couple of weeks my laptop only charges when shut down or in sleep mode. When I plug it in when it's turned on, the charging light turns orange and the battery icon says ''plugged in not charging" but after a few seconds the light turns white and the "plugged in not charging" disappears. Does anyone know what's wrong?

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Hi all, My laptop is new, i've had it for just about a month now. There's usually an orange charging light on the side of the laptop that illuminates when the charger is plugged in. However recently, whenever my laptop is on and i try to charge it, the orange light illuminates for a matter of seconds and comes up with the message "plugged in but not charging" and then the light just turns white and the laptop continually runs as if nothing is plugged in. However, when the laptop is turned off, the orange light will iluminate and will  charge to 100%. The charger is completely fine as it appears to charge the laptop when it is off. I have even purchased a new charger and that has made no difference. It appears as though it's some type of settings problem, but i have checked settings and nothing seems to be different. Any help would be appreciated, as i'd hate to have to keep switching of my laptop just so that it will charge.

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Hi, I have had amy laptop for a few years and it has always charged well - after using it whilst I was away it sudenly stopped charging when in use. It still charges when in standby mode or when turned off but not when I am using it. When the charger is plugged in I get this error message "the power adaptor does not matchup with the computer and cannot supply power Buy" it obviously works to charge and is the original power supply supplied with the laptop so I am reluctant to replace it. I wonder if it is a software issue - Any suggestions and ideas greatfully recieved. many thanks  

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Hey there,My laptop only turns on if the battery is charged in another laptop then put into mine, then while turned on it will continue to charge the battery and work normally.But it will not turn on with just the charger plugged in OR with a flat battery, it will also not charge the battery if it is turned off.Worst of all if the laptop is turned off for more than 5 minutes then the battery instantly goes flat.So I again must charge it in a different laptop to be able to turn mine on.It's not the battery nor the charger as I have tried my friends of each which work perfectly fine in his laptop but I still have the same problems with them.Any ideas?

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my laptop only charges when it is switched off

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Hello!A few years ago I bought a HP ProBook 450G1 and I've been using it for a while. Last month I had to get it fixed because it wouldn't turn on, somethings were damaged by a faulty charger. Since then, I bought a new charger (Hama, universal charger) and the voltage matches the original one.Since I got my laptop back from the service, I have this problem: when it's plugged in, it charges for a few seconds and then it says "Plugged in, not charging" and after a bit more time it starts charging again. The battery level stays the same. I've never changed my battery.I have also tried reinstalling the ACPI-Compliant Contro Method Battery from Device Manager. I have also tried unplugging the charger, removing the battery and all the peripherals and afterwards holding the power button for 20-40seconds. I updated the BIOS aswell, I got the update from HP website. The problem was there before the update, and it still appears.Please note that if I remove my battery, but the laptop is still plugged in, it will shut down after some seconds. 

A:Laptop charges for a few seconds, then says not charging, st...

Is the battery original? The knee-jerk here is to blame the "universal" adapter. Have you tried the diagnostics on the battery by tapping esc or F2 as you power up? 

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My laptop only charges when in sleep mode or when switched off. I have tested my charger properly and it is fine. When I charge my laptop when it is on, the charging area goes orange for a few seconds then white which is what should only happen when your laptop is fully charged. However my laptop does this even with 8% of battery left. It seems like the laptop always thinks it's fully charged when on. How do I fix this?

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ive got a brand new battery in an old dell inspiron n4030 lappy, win 7 64bit. It never charges more than 86 pc and runs out of juice at about 26pc [on the task bar] . To try and calibrate it ive run full charge/discharge cycles 4 times. Only a couple of pc better

using power plan called "balanced" and default settings, anyway, the recommended one

currently the pc is set to shut down/sleep at 2 pc but because the battery expires much earlier [around 26pc] it just crashes, which cant be good for the HD. Will change this setting.
any ideas anyone


A:laptop battery never fully charges

I think you need to select power saver and make a plan for battery. Maybe it works in your case.

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I have an HP laptop with core I7 processor 2.4Ghz with 12Gb ram and 1Tb HD. Just purchase a new battery as the old one would no longer charge. Now, when plugged in, and the battery charges to 100%, the laptop shuts down. Any suggestions??

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Hi if anyone can help i would be so greatful!!

I have a laptop which slows down as soon as i plug it into the mains. When running on batteries it is as fast as it should be and is perfect. I could comprehend the problem if it was the otherway around but this is too wierd.

I have rebooted the wholes system, it is clean as a whistle, over 30G of space, Virus checker / Firewall / ADaware remover / Registry cleaner / Defraged / Disk Cleanup - everything is in working order to keep this machine clean and healthy and it is.

The problem is most apparent when watching movies or clips, as the image goes out of sinc with the sound, freezes or goes super-slow, yet as soon as i remove the plug, and it's running on batteries it's fine again.

I know someone out there must have a solution.


A:Laptop runs slow, when i plug it in & it charges

Doesn't quite make sense as far as the battery vs. plug -- but otherwise the symptoms may fit an IDE controller in PIO mode.

> If you open the Device Manager (run devmgmt.msc) and select the entry for IDE ATA/Atapi and select the Primary IDE > Advanced Settings, does it say the "current transfer mode" is DMA or PIO?

If it says PIO, first ensure "Use DMA if Available” is selected, then select the driver tab and uninstall the driver and reboot. Then check again.

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Hi guys, I have a problem with my laptop battery. It refuses to charge unless it's completely drained to 0%. It has no problem charging back up to 100% afterwards, but it just won't charge if it's anything above 0% even if the laptop is turned off, which has me baffled. I've searched for this problem but all I've found are instances where the battery WON'T charge after a complete drain, which is like the opposite of my problem...

I have an Averatec 2100 laptop running Windows XP. My battery specs are as follows:

Microsoft ACPI-Compliant Control Method Battery
Name: MS-1013
Unique ID: (blank)
Chemistry: LION
Power state: On Line
Manufacturer: (blank)

Any help would be appreciated, thanks

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Long story short - I spilt water over my laptop keyboard and uplugged both AC cable and battery. 3 to 4 days later i plugged it in again, placed the battery and it was charging and running on it without any problem for 2 hours. Then i decided that it's just fine so I plugged the AC cable and I haven't used it on battery for 20-30 days. Well, today I unplugged the AC cable and my laptop turned off.
I downloaded a diagnostic tool called BatteryMon and it says:
(Since I'm unable to post images which is sad - please copy and paste it into your browser adress tab)
So, can anyone please tell me what does it really mean ? I can see that it says it's 120% charged which is overcharging, isn't it ? I'm not really into electrics, so please help me - how am I supposed to get my laptop battery working if it isn't dead ?

A:Lenovo G560 battery charges but laptop won't run on it

The battery contacts could be corroded by the spilled water. It takes time for this corrosion to develop so that's why the time that the laptop worked. The water could have affected other internal circuits too over time. The laptop needs to be opened up and inspected

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I have a HP stream x360, and it is having battery problems. First of all, it drains even when I shut it down completely. I shut it down with approximately 90% battery and about a day later it wont turn on. So I go to charge it, which leads to my second problem. It charges insanely slow. It has been plugged in for 12 hours, and when I press power, the button lights up for 5 seconds and then turns off. It isn't a kink in the wire because I store it properly, and it is unravelled when charging. It isn't the outlet because ai have moved 3 times, which means totally different outlets, but all with the same charge speed; SLOW. Finally, it is actually fully plugged into the computer because the little red light IS on, indicating it is charging. So what do I do? What is wrong? I can't take out a battery because it is internal. And currently, I cannot do anything with the computer because it is still dead, and it has a habit of taking 2 days to charge. About. Please help. I got it about 9 months ago. It isn't even a year old.

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Hi All, Brand new laptop: HP Notebook - 17-x116dxAll Windows Updates have been applied, devmgmt.msc shows all drivers as up to date and identified.Symptoms are the same across 2 batteries tested, all test were run on both with the same results.When the laptop is in use, it maintains the same battery level and indicates that it is plugged in, not charging.If the computer is in Sleep or is powered off, the battery will charge and does reach 100%.I've ran tests to confirm the machine will run perfectly fine with the battery removed over the stock AC power adapter.Tried the usual suggestions of:Running the HP Support diagnostics on the AC Adapter and Battery, all of which pass.Doing the whole shutdown start up ritual involving removing ACPI Compliant Control Method Battery and AC Adapter, then reinstalling them.I have 2 batteries because the (at that point in time) outdated BIOS flagged the stock battery with a code, but every subsequent test said the battery passed. I had the battery RMA'd for a brand new one and have since run the same gamut of tests with the same result, just that this battery passes the diagnostics every time.I've about had it with this computer, lol. I've been working in hardware and software technical jobs for the past 15 years and now am a Systems Administrator for a living, and in all my years I've never seen either a battery or an OS (Windows 10) have such problems with reporting and charging like this before, yet display such anomalous behavio... Read more

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Hi guys, apparently last night my laptop decided that it no longer wants to charge while it is on. i have tried pressing the power button fix i have tried opening the laptop and checking the charging port, i also opened the charger to see if something is wrong in there, nothing is wrong its all fine. the laptop only charges while it is off, when i press the power button the charging light turns off and also does the AC light, and it boots up on the battery fine. i really need help and a solution for this.

A:laptop wont charge while it is running but charges only when...

Hi @Kashiffc154,


Good day .and thank you for choosing the HP community. ! It is a great location to find resolutions.


I reviewed the post about charging issues with the unit. It charges only when the unit is turned off. I?ll be more than happy to assist you here.

 At the outset, you?ve diagnosed the issue perfectly and performed great analysis of the situation before posting the query on HP forums.

 Excellent job on that score. Kudos to you. It is always a privilege to work with technically savvy customers.

 I take it as a privilege to share this platform with you. We value your relationship with HP and wish to serve you better.


It looks like a hardware issue with the unit. The battery controllers that supply charge to the battery are not functioning while the computer is powered on and work only when it is powered down.


For better clarity and to assist you better I would require more information regarding this.
Did it this begin after any update like windows update, bios update or any other update?
Have you tried with a different battery or charger if you could get hold of one?
For now please follow these steps.
Uninstall the ACPI drivers from device manager for the battery.
 Then test and calibrate the battery.
Then change the power plan to the windows default plan.

Steps to uninstall the ACPI drivers
Right-Click on start button> click device manager> Batteries>then select th... Read more

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I have a HP Pavilion Notebook - 17-g187cy  touch screen runnin windows 10 (64 bit)  and I've had it for a little less than a year. Lately, I've noticed that while charging the videos that I'm watching (youtube, facebook, movies, etc.) turn black and white. It doesn't happen all the time, but it's starting to happen more frequently than not and it's a little annoying. I've tried uninstalling/reinstalling the graphics and nada. Anyone else have any idea why this is happening and how I can fix this? Thanks, in advance. 

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Hello, I have Lenovo T431s laptop, recently experiencing a very strange battery charging issue. Recently my laptop stops charging but the yellow light on the power button blinks continuously when connected the adapter. Switched off the laptop and when switching on it, battery starts charging.Also on waking from sleep, battery charges. Could say laptop only charges on waking but not charging when it is off or connects the adapter when it is running.Why the system behaves in such way, is there any fix for this issue? OS: ubunutu 17.10  Thanks and Regards,Mohan

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HI, Lenovo G460 laptop (battery ) is not charging when turned on. When laptop turned on and plugged in , then intially it charges for a minute to five minutes and then it stops. When we mouse hoverd on the battery icon is displaying message as the percentage of battery available. No message as "Charging" is displayed. But it charges when turned off. Once after tutning off the laptop it charges from min to 100 percent without any issue. thank you. Can someone suggest me the solution. thnksIndra reddy

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Ever since yesterday I've had this problem, I tried several solutions and none of them worked. Basically the problem is: The laptop only works on battery now. When the battery is at 0% the laptop turns off even if the AC is plugged in. To make matters worse, when the laptop is on I get this message "plugged, not charging". So basically the AC no longer works by itself and only charges the battery when the laptop is off. Here is what I tried so far:- Changing the settings on the Lenovo Energy Mangement tool- Uninstalling the Lenovo Energy Mangement tool - Taking off the battery and AC, pushing the power button for 30 seconds, putting them back in and turning on the laptop.- Starting the laptop on safe mode- Praying to God None of these things worked. Somebody help.

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I've an Inspiron 15 7560, it's just just 3 months old. The design capacity of the battery in this thing is 41,998 mWh but windows batteryreport and hwmonitor are showing a full charge capacity of 39,079 mWh. That's 7% less. But the strange thing is that batteryreport as well as hwmonitor show a charge level of 107% when the laptop is full charged. And that's not on one occasion, every full charge is shown as 107%.. The thing that's even more strange is that according to battery capacity history of powercfg batteryreport that drop in capacity happened just around the time I changed the battery charge setting from "Adaptive" to "Primarily AC Use" in Dell Power Manager Lite. What's happening here?

A:7% battery wear on new laptop but battery charges up to 107% according to batteryreport

The lowering of the threshold is what is intended.
This link will give you more information on the charge options.

For your specific case  
"Primarily AC — Extends battery life by lowering the charge threshold, so that the battery never charges to 100 percent capacity. Recommended for users who primarily operate the system while plugged into an external power source."

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Have been having this problem for a while now.

Every so often, the headhphone jack on my laptop just stops working after hours and hours of the laptop being on.

The built-in speakers of the laptop work fine. What happens is that while the computer is in use (after some random amount of time), any hardware plugged into the headphone jack of the laptop will not playback sound. This includes headphones, speakers and the like. The sound device manager in control panel shows sound being output, and if the headphones/speakers are disconnected, the audio plays fine on the built-in speakers on the laptop.

I haven't been able to figure out what exactly causes this problem. I have tried resinstalling the driver several times. I am 100% sure it isn't the headphones of the speakers that I use as I use these speakers and headphones on many other devices (phone, tablet etc.)

The only way that this issue gets fixed is if the computer is shut down and then rebooted (a restart doesn't work, the computer has to literally lose power for the problem to be fixed).

It seems very intermittent and I'm not sure how to approach this problem

Any ideas?

A:Headphone Jack on Laptop Stops Working Until Laptop is Powered Off

One idea would be a look the power plan in use. If you are running with the default Balanced power plan you may be seeing that nterfere by conserving battery power temporarily turning the audio off being a constant drain. Another thought could be a result of the onboard audio chip itself getting too warm where the hardware protection circuit will then come in and deactivate all sound. That is usually seen as far as the cpu temp as well as other major components. The audio being onboard would also be monitored by the bios not so much by Windows.

The other possible cause of losing sound would be the headphone jack or the board end having a cold solder point getting warm and expanding just enough to break the connection until cooled off. The complete shutdown of power would tend to suggest a temp or regulation issue where either the power plan or temp monitoring would have to be watched. And one more thing would be setting the laptop on a fan cooled stand or effective notebook cooling pad to draw heat away from the unit if you are not already using one. Laptops are known to get quite warm with extended use since everything is packed into a tight space with the typical serious lack of air flow unlike the usual desktop with front, rear, and side or top case fans in use if not water cooled.

You have some things to consider in the list of things there. Increased overall cooling, not planning to use the laptop for extended periods of time which can allow for something to overheat i... Read more

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Hey. I want to ask a question. So i got a problem on charging. When i plug my charger, there's a beep sound and the charging indicator in my laptop is appearing. But after a few moment, the charging indicator is disappearing, means that my laptop is not charging. But when i unplug my charger soon after it, i can hear the beep sound again. I think that means my laptop knows that i unplug the charger. The point is my laptop laptop stops charging automatically, restarts charging and stops again by itself. Usually, my laptop stops charging when i run a RAM-consuming apps like Sony Vegas, CSGO, etc. Do you have the answer for this? thanks

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Gateway Laptop running Windows XP Professional.
Frequently after an interval of about 30 minutes or more the unit will occasionally overheat and shutdown. I immediately restart the unit and the cpu fan comes on in high speed and very hot air is expelled. After the unit has cooled, sometimes it continues with no problems. Other Times it will again overheat unless I note that the case is getting hot and restart the unit to start the fan (which I also do now that I am aware of the problem to prevent the overheat shutdown). The fan has a 4 wire connector and I have tried to locate the CMOS SETUP UTILITY to view the CPU FAN switches but the SETUP does not have a CMOS SETUP UTILITY. The fan seems to be working okay. The fan clearly runs good after a restart and sometimes runs at a slow speed before it apparently stops all together. I have removed the fan to look closely at it and I don't think the problem is the fan. Unless someone has had the same experience and found replacing the fan solved the problem I am hesitant to replace the fan. I would appreciate any help or comments that anyone might be able to send my way.

A:Laptop CPU Fan Stops

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This is an IBM THINKPAD model 2611-412A with WIN 98. The system will simply stop working even though connected to an A/C outlet. Is it possible that the battery is bad and needs replacing? I think in general laptops work of off the battery and the A/C connection is simply for recharging. However, I am not certain of this. Is there a way for this particular model to run directly off of A/C power without a battery so that we can determine if it's a failing battery? We do not have the original documentation to see if there is any reference to how to do this. Thanks for any help.

A:Laptop stops working

You can pull the battery out and use only the A/C outlet for power. If the battery is dead it can make the laptop do all sorts of strange things. Dell laptop batteries have a way to check them built right in to the battery, but I'm not sure about IBMs.

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Typing is a challenge as my 2 weeks old laptop seems to stop registering the keys every 3 seconds. This happens when typing in documents or online. I have to be typing really really slow in order to give it time to register all the letters typed. I thought perhaps my autosave was too frequent that it interrupts my typing this much, but I changed the saving settings in Word to 15 minutes and this was not the answer. Please help. Thanks.  

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Lately I'm having problems with my laptop (Latitude E5570) as it stops charging when I'm playing a certain video game (Football Manager 2017). I've installed all updates including BIOS update, but none of them helped. My laptop is not extremely hot and replugging the laptop helps for a couple of seconds. The LED light attached to the charger also goes out.
Kind regards

A:Laptop stops charging

Hi aconjaer,
Thank you for reaching out to us.
Please check if this happens on any other gaming application and also in safe mode.
What is the version of the BIOS updated on the system?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on the configuration.

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I am working on a Toshiba Satellite M45-S169 running Win XP It keeps shutting itself down. Basically, it will shut itself off with increasing frequency, and then, at some point, it will shut off and refuse to restart. When I try to start it, the fan turns on, but nothing else no hard drive, no monitor. If I hold down the power button, it will just continue to restart and do the same thing. It takes sometimes 20-30 tries to get it up and running again. Once it's on, it's okay, but obviously something is messed up. I have checked the hard drive with CHKDSK and all is ok. I used a program from Toshiba to check the memory, hard drive, video, audio etc and all is ok. The heatsink is not blocked and I don't see anything fried on the motherboard. Any suggestions would greatly appreciated. I am about to pull out my hair on this one. I forgot to mention I did a defrag and virus scan while the computer was up and running. I also checked msconfig to see if there was anything running that I could eliminate to correct the problem. I looked in control panel to be sure there were no unrecognized programs loaded.
Thanks in advance.

A:Laptop starts and stops

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I have an advent 5313 laptop and for a while now my fan has been making weird sounds like something was stuck in it. At times it got bad and smoke came out. Just a few minutes ago it finally started stuttering and stopping but it's not like it doesn't work.

Any ideas what's going on. I'm trying to figure out how to get to my fan so I can take a proper look at it myself but any solutions would be great.


A:Laptop fan stutters and stops

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Hi My Daughter has been having a lot of problems with her Toshiba laptop running on vista.She recently had a new hard drive installed.The big problem she has now is the laptop just keeps randomly slowing up and eventually just freezes.I have uninstalled a lot of programs she downloaded games etc and although this helped a bit the problem still exists and we are at a loss as to what to do now to cure the problem completely.It has got so bad that she cannot even scan the pc in safe mode for viruses as it just frezes up after a few minutes.Need help please....Thank you..Susie.

A:Vista Laptop Just Stops

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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I have Fujitsu Amilo laptop. The fan stops working after switching it ON. So the laptop shuts down due to over heating. When I switch my laptop ON, the fan is fine and it works but after few minutes it stops working.

Would anyone help me please???

A:My laptop fan stops working

Be certain it is over heating. Some of the Fujitsu units have a fan that turns off and on as needed.
It is a new enough unit that the fan should not be the problem. Fans are relatively cheap for that unit... about $14... but the problem could be a bad cable somewhere, or other damage.

Go to Start->System ->Hardware ->Device Manager, to see if there are any red or yellow flags by any of the devices... Those indicators can sometimes tell you what is wrong or what component is out of order.

Sometimes all that is required is a can of Dust Off or other computer cleaner to blow out all the dust, dirt, and lint. The fan will quit if the blades are out of balance due to too much dirt on the fan blade.

Have you tried talking to Fujitsu Tech Support?

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Hello.I have an laptop V510-15IKB and it have stoped charging.When I turn  laptop on then only fan works with 100% speed (about 2min). Long holding "Power Button" for hard power off doesn't work in this time (looks like  crashed in post-test).After 2 min the laptop turns on normally.When laptop turned on and I try to plug-in the charger then chaging stops after 1 sec (charging led on, windows shows charging, after 1 sec charging led disabled and windows shows "on battery").I have another Laptop 720-15IKB with the same charged (on 90W) and I tried this one.With It doesn't works too. I checked V510-15IKB-charger on the second Laptop and charger  works. Battery have 10%What wrong?

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I have a CF-51 that is a year old. It has been sporadic at best, often booting up with error messages that I thought were Windows XP related. However, now, when I try to boot it up, the Power on LED and MP (Multimedia Pocket) LED come on, and stay there, nothing further. Is there any way of knowing if this is the processor, MOBO, or battery. I just purchased a new battery pack for it. Every once in awhile the processor will come on for a split second when I first start it up, but then it sticks there.

Any help or direction would be helpful.

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I have windows7 installed on my laptop and any time i log off my system or just keep it idle for sometime it logs off and the keybaord starts behaving differently.

Like when i press the j key it reads it as 1

when i press f it reads it 4 and so on.

So i have to switch off the laptop and then turn it back on to make it work correctly any help?

A:When i log off my laptop the keyboard stops working

That's extremely odd behavior. Did this problem happen suddenly? Do you recall what you did prior to it happening (like opening an e-mail attachment or visiting a new website)? First, before any other troubleshooting, make sure your anti-virus is up to date and run a malware scan (e.g. MalwareBytes). If it's not a virus, it may be due to a fault with the keyboard driver. Perhaps you have an older laptop and a recent Windows update created a conflict? You could also try going to the Device Manager, select your keyboard, and then check to see if there's a driver update.

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It started during a Windows Defender scan. It would get to c:\windows\system 32\portabledeviceWMDRM.dll and then stop scanning (the elapsed time still runs on). The computer then becomes non-responsive and basically "freezes." I have to soft-boot out to shut the laptop down. I get the exact same thing when I do a full computer scan through my AVG 8.0. It would stop on the file listed above; it has also stopped on c:\windows\system 32\portabledeviceWiaCompat.dll.

When I do a c:\windows\system 32\ AVG scan in Safe Mode, it scans completely and does an automatic reboot into Normal Mode.

I then did another full computer scan with AVG in Normal Mode, and this time it stopped on file c:\windows\system 32\powercfg.cpl

Please help me fix "whatever" it is that is causing this. By the way, aside from the scanning problems, the laptop appears to work fine, both online and offline.
Thanks, Jennifer.

A:my laptop stops & becomes non-responsive during scans

Its not unusual for anti-malware scanners to freeze at certain points (files) when performing a scan in normal mode. That's one reason to perform your scans in safe mode.Why use safe mode? The Windows operating system protects files when they are being accessed by an application or a program. Malware writers create programs that can insert itself and hide in these protected areas when the files are being used. Using "Safe Mode" reduces the number of modules requesting files to only the essentials to make your computer functional. This in turn reduces the number of hiding places for malware, making it easier to find and delete the offending files when performing scans with anti-virus and anti-malware tools. In most cases, performing your scans in "Safe Mode" speeds up the scanning process.

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I have a Dell laptop running XP with SP3 and a PC running Vista with SP2. The PC connects through a Belkin USB adaptor and the laptop through an Intel PROSET/wireless card. About once a month, though, the laptop stops connecting. The PC still connects fine and the laptop will connect fine at McDonald's (unsecured). We can reboot the router and this fixes the problem, but it also irritates my landlords. I want to just fix the problem in the laptop. I have tried running the netsh commands, updating the driver, etc. If I let the router assign an IP address it just won't connect (says "waiting for network"). If I manually assign addresses using the info from the PC, it will stay connected for about 20 seconds. ANY help is greatly appreciated!!

A:Laptop stops connecting about once per month

Rather difficult to trouble shoot a once-a-month problem. Make sure you have the latest wireless driver from Dell's web site is all I can think of short of getting a newer adapter or newer OS.

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I was given a HP Pavilion dv4-1435 dx entertainment notebook. When you push the start button it makes a momentary start then stops. I don't know anything about notebooks. I did change the memory with no difference. Any suggestions or help would be appreciated.


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ASUS K95VB laptop, Windows 8.1
Occasionally, often after waking from sleep or hibernate modes, but not always, the keyboard stops working. The mouse (USB Logitech) works fine. Programs open are Firefox, Thunderbird and Jarte Notepad, and when I try to write something in them, they go into "Not responding" mode.
However, when I go to other Windows functions, like Run or Search, there the keyboard works just fine.
After restarting the computer everything works again.
Have checked for malware, virus, etc. - nothing obviously wrong.
Any ideas?

A:keyboard stops working on laptop

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I have an old Sager 8790 laptop that I've converted for use as a Home Theater PC. Among the many quirks of doing this is that the laptop will stop outputting a signal through the DVI port if for any reason it stops detecting the TV. Initially this was only a problem when I turned off the TV. I solved this by connecting the laptop to a HDMI switcher so it would appear there is always a signal whether the TV is on or off. Recently it started doing it again. Even if I connected directly to the TV the port might switch off, even if the TV is on. As I said this only the DVI port switching off. I can remote the computer and if I change the screen resolution it turns back on.

I am running Windows 7 (32-bit). The laptop uses an ATI Radeon Mobility 9700 chip. It is connected to the TV via DVI to HDMI cable (usually through a HDMI switcher). The TV is a Panasonic Viera TC-50PX14 (50" 720p Plasma TV). Another quirk of this setup is I have to use a resolution of 1776x1000 for things appear properly on the screen (on the actual 720 resolution thing look like 640x480 big, at least with this resolution it looks good even though there is about a half inch black border around the screen). The actual laptop screen has been removed but the Display Control Panel reports it is detecting 3 displays.

Anyway I would appreciate any thoughts any one may have regarding how I can get the computer to not shut off the DVI port or any other solutions you may be able to think up. At ... Read more

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