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cannot open picture ...mht attachment in my hotmail

Q: cannot open picture ...mht attachment in my hotmail

My daughter sent her pictures to me & have come through with ...mht as the extension. Hotmail won't open them. When I click the attachment--I get a blank screen. I have LOTS of problems with hotmail opening picture attachments. What's the deal? & how can I fix it. I have used hotmail since I got my first computer & changing everyone would be a real pain. Is there an easy fix that I'm suppose to click or unclick something to actually view pictures in hotmail?

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Preferred Solution: cannot open picture ...mht attachment in my hotmail

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I'm trying to download a file attatchement (picture) using the MSN Hotmail Website but I can't. When I click on Download File then I click on the file name, another Internet Explorer Window pops up and Displays the picture. There is No Download Window to start downloading. How do I download it?

A:Solved: Downloading an E-mail Attachment (picture) in MSN Hotmail

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I just installed Outlook 2003 for one of the users on our corporate network as part of Office 2003. The user gets this message "A program has the file attachment <SUBJECT OF EMAIL> open. Changes to this document will be lost unless you save your changes to another file by clicking the File menu of the other program, and then clicking Save As."

This happens when the user is viewing emails using the Reading Pane and then clicks onto a different email. The strange thing about this is the email does not have any attachments and no other programs are running.

The OS is Windows XP and the user connects to our exchange server locally using an exchage account.

I will attach an image with as much detail about the problem as I can without violating confidentiality.

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I have just upgraded my IE6 to 6 sp1
I am using OE to read and acheive my hotmail. my problem now is that ever since the upgrade, attachment that's not .doc, .xls will be automatically removed. Can some one help me?

I cannot read a very important pdf file.


A:attachment in OE6 via hotmail

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Hi - Im glad I found ya'll - I was going nuts. Im using Outlook 6 and everytime I send pictures as a attachment they end up in the emails HUGE! Why is this and how can I fix this? Thanks so much!

A:Picture Attachment - Outlook 6

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I'm having problems sending pictures by email. I am using Outlook Express 6 and it keeps telling me that the size exceeds servers limit and to break apart. I have no idea what that means as I'm computer illiterate. Please HELP!!

A:email picture attachment

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Is this the right place to ask questions about hotmail issues?

When I type a new email, the options to insert attachments, office docs, photos etc is greyed out, meaning I cant attach anything.

What do I need to do please?

A:Hotmail attachment problems

What email client are you using, or are you on the webpage when this happens?

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I am on a computer using win 2k and Kerio. Other users are using their hotmail accounts without problems,but I cannot download attachments. Where have I gone wrong??

A:hotmail attachment download

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I used to be able to forward pictures and attachments that I received in my hotmail. NOw for some reason, I cannot forward them on wtihout first saving the attachments, then creating a new email message and attaching the attachment.... Before, I could hit forward, and the whole message would forward on with the attachment like it is supposed to. Is there an update or something I missed??? Please help.

A:Hotmail attachment forwarding

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Simply put an XP pro SP3 with IE7 and all security and critical updates installed has a hotmail account which is unable to open any .jpg attachments.

Your suggestions to remedy this is greatly appreciated.


A:hotmail attachment issue

Are you logging into the Hotmail account with enhanced security? If you are the default setting is to not allow any attachments to be opened or saved.

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I use Hotmail.com for email.

When I type up an email to send and want to include a file from my computer, I click on 'Attach', then search my computer for my Documents folder. But it shows empty. I wait for 30 seconds or so for files to show, but they don't and I close the attachment attempt. I do this maybe 3 or 4 times, and after several minutes, all the files in my documents folder show up and I can pick out and include my attachment. This goes not only for my documents folder but any other folder on my computer that I'm trying to choose a file to attach.

Is it the indexing on my computer that goes to work and delays everything? This sometimes happens (rarely) even when I'm not sending email. I will open 'Computer', then C:, then 'Documents', and no files show immediately.


I have:
Dell XPS 630i
Vista Home Premium 32bit
Intel Duo CPU E8500 3.16GHz

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Hi everyone, I have Paint Shop Photo Album set up as a default photo edit program on my computer.

When I try to open the photo attachment in Hotmail it defaults to Nero Photo Show.

My question is Why it is doing it, and how to correct it??

Thanks guys.

A:Solved: Hotmail attachment

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Why........all of a sudden, would Microsoft Outlook Express not let me send a picture file or attachment and it also gives me a message about the file size being too large? I used to be able to send 10 or even 20 pictures at once, and now......even one is too large.

Thanks for any feedback.

A:Outlook Express Picture Attachment?

Number of pictures has no implication, its the size that matters. What is the size of the picture that you are trying to send? Has your ISP changed some rules?

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I am unable to send a picture attachment. The picture file is not opening.

Please help

A:Unable to send picture attachment

Hello prettymama, welcome to the forum

This is a tad vague, I would need to know a bit more to be able to help you,

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Before I could simply add an attachment. Now am getting a menu line of docs, photos. emote, etc
When I attach a file or photo it asks if I want it online? I say no
When received, the option is View Online, Download, Download as zip.
If you use View Online, the recipient must have Hotmail to view. OK that option not good
If you use Download, You must have MS Word 2010 ?
If you use Download as zip, recipient must have winzip or others.

Q: How can I get back to the one that worked.
An option is move away from Hotmail - becoming too intrusive and complicated for the 80 year old brain.
Thank guys.

A:Solved: New hotmail attachment options

inbox is not to bad.


They push the other software in ads that are added to the email but just stay away from it.
Site does have some cool things.

Like the way you can upload to the photo album, music or storage and then just add them to email. Just save things from email to album, music or storage or any folder you make.
Plus a lot more.
Plus you have more screen to see what your reading and writing so good if you have a harder time seeing because you not in some little box.

Plus if you need support they well reply to you. Getting a reply from any support now days is like a dream but they reply so that is good.

It keeps in the "Use Address Auto Complete" your last address or all the address you email to and you can not turn it off. You can keep from seeing it but not edit it out.

Took a day and a half to get a reply so not bad.

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Ever since I upgraded to Win 10 Hotmail has exhibited a bug where when I try to attach a file it comes back with 'leave this page' and I could not move forward with the attachment. The workaround was to re-start and that would solve the problem and the attachment would work. I have tried other options such as deleting cache etc and none of them work. The only thing that works is a re-start. Is there a MS solution for this please?

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Since I upgraded to IE6, when I try to save an attachment to the desktop, I receive an error box saying "IE6 has encountered problems, do I want to send an error report." Then IE6 reboots. I do not have this problem if I simply open the attachment.

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trying to see the contents of an html attachment in an email received at hotmail account...

on the screen reading the email, I click on the name of the attachment (right next to the paperclip and "Attachment". This takes me to screen that says attachment name and that it as been virus scanned with no virus found. Click on "Download File" (only other option is to "cancel"?). This opens a new IE window with the MSN name and butterfly at the top that says "This new browser window has been opened to display the attachment sent with your message.....". But the attachment contents doesn't display!!!!!

Any ideas?


A:problems seeing html attachment (hotmail)

Is it possible that the attachment is a blank file, i.e. an html file with no coding?

One thing you could try to at least rule out a problem with the file is this:

1. Save the attachment to your HDD.

2. Open the file with Notepad.

3. Verify that there is html coding there.

4. Open IE or your browser of choice.

5. Click File>Open, and navigate to where your attachment resides on your PC.

6. Click Open. If the HTML is legitimate, i.e. there are no problems with the coding, then the file should display in your browser window.

Hope this helps.

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When I receive an email with picture attachments and open the first one - when I hit the arrow to move to the next it opens up pictures that look like they are from Explorer? How can I stop this from happening?

A:Solved: picture attachment problems Express

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Please assist. I need to know a "straightforward way" to easily attach pictures from my hard drive TO my Outlook
mail acct. (the simpler, the better)

Much thanks, in advance.

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hello everybody ,
asslamu A'laikum ,

i've recently installed windows 10 on my hp laptop , and i'm using mail app alot .
in my gmail recieved emails if there is attachment like a photo i can't download it , instead , when i click on the picture thumbnail there is infinity loading sign on it and it didn't download , like in this photo

please help and thank you all

A:can't download picture attachment windows mail app

check your internet connection

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When sending picture attachments via Outlook Express the pictures are HUGE. Have received messages with picture attachments with same problem. How do I edit the size and can I also caption the pictures. Followed all instructions for inserting a picture into a message, which did not work. Please help, have lots of great images to share!

Momma B

A:Editing Picture Attachment Size For OLEXP

How To Email Optimized Pictures From Windows XP


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Hi Folks,

Just found this site and this is my first post.

Some months ago I had reason to change OS from Windows XP to Windows 7. I downloaded my "Pictures" onto a thumb drive along with some other items I wanted to save and reinstall after the OS change. I transferred the photos, from thumb drive to my hard drive with no problems. The photos when saved to the thumb drive did so in mass with no divisions and/or folders when they were transferred to my new operating system. So, I painstakingly transferred them to my desktop and then back into new folders in my photo library. So far no problems showed up only a sore butt from sitting for a few hours doing the task. After the download and transfers were complete I deleted the folder that had stored all the photos from the download, since it was considered unnecessary and keeping the duplicate photos took up additional hard drive space.

Fast forward to a few days ago when I tried to download a photo as an "attachment" to an e-mail. I went to the photo wanted, clicked on it, then right clicked on it to preview it and discovered the following message in a pop up window.

" The item (name of photo chosen) folders saved on thumb disk 033.jpg that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly" Below this was two buttons named "Yes" or "No". I also noticed a small bronze padlock that showed up next to the folder the photo was selec... Read more

A:Solved: Picture/Transfer/Attachment Problem

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I am trying to send a zipped file to a Hotmail address. I have sent this file previously and it has gone through but now it is getting bounced with the following message:
Warning: Your file, Kevin Draft 3.ZIP, contains more than 100 files after decompression and cannot be scanned.
My brother has emptied his Hotmail mail box but it is still happening. I have counted the files and only count 69 so I am a little confused as to why this is happening. Can anyone help please. Thankyou

A:Email with zipped attachment to Hotmail getting bounced

Well your talking about hotmail so who knows what is really going on. Try 25 in a zip and see what happens.

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i am going mad! i just spent the hole day writing up an essay for my dissertation on microsoft word from my hotmail email that i saved as an attachment to access when i get home from uni. i saved the document as i went along by hitting ctrl + s nearly at the end of every paragraph i typed, but went to open it after i shut down and i cannot find the document at all what so ever!!!! however i saved a document that i opened directly new from microsoft word and its there, but the one from my hotmail email isn't there. i need it back i cannot re write it im going to go mad. i searched everywhere and tried searching in safe mode i still cannot find it????? what am i going to do this is the third time its happened to me, im using a Dell laptop which runs on Windows Vista and i hate it now!!! can you please please help me???????? how would i search hidden files in safe mode? or how will i find the document at all??????? please please help.

A:Lost saved word doc from Hotmail email attachment

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I am having some trouble with my Yahoo and Hotmail accounts. I can open mail in Yahoo but can't delete it. I can't even open any email at Hotmail. It seems when I click on a button online the browser doesn't go anywhere. I tried various things suggested in this forum but nothing seems to work. Please help me. My computer is working great now that you guys helped me last week. I am extremely grateful!!

A:Can't delete Hotmail or Yahoo mail and can't open Hotmail

Lots of people have problems with Yahoo and Hotmail accounts. The most common causes seem to be cookie rejection, incorrect firewall settings, and/or an overly aggressive and intrusive firewall like ZoneAlarm that does a lot of things without asking.

Are you able to access the email accounts from a computer at another location? (other house, library, etc.)

Did you recently change any settings in a program or install a new program or a new version of or update for one, especially some security program (firewall, antivirus, etc.)?

Do you have a router?

Is your trash folder overfull?

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We regularly receive zipped archives containing multiple png images that we need to review and sometimes print out.
In Windows XP, this was not a problem - I could double click the zip file, then double click the image file within and from within the viewer select print. In Windows 7, when I double click an image file within a zip file, something called Windows Photo
Viewer opens and shows me the picture. But all menu options except file/delete and file/exit are disabled. Why is this? Is this some kind of security measure? It greatly reduces the usability of Windows if I can no longer print out selected images immediately,
but have to go back to the mail, save the image file to disk, and reopen the photo viewer with the saved image in order to print it.

A:Windows Photo Viewer - all menu options grayed when opening a picture from within a zipped attachment.

I had a customer with the same issue, a greyed out menu when attempting to print from Windows Photo Viewer on a Windows 7 PC. I simple associated the files (.tiff, .jpeg, etc.) to the Microsoft Office Picture Manager. This program that comes with Microsoft
Office allows my customer to open a zip file, then click and open the images, finally printing directly from the temporary view window like she had in XP.
In terms of association simple save one of the images to your desktop or a folder of your choice. Next, right click on that image file and choose from the menu OPEN WITH then select CHOOSE DEFAULT PROGRAM... Finally choose the Microsoft Picture Manager as
the default. Now you can open your zip file images in the picture manager and print from the menu or toolbar.


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hi guys,

i have a friend who sends .doc files as attachments...
i downloaded the attachment and when i double click on it i get an error message
there was an error opening the file...

but when i right click and open with open office its fine
would this be a word problem or email problem

any ideas?

A:cant open .doc attachment with word...only with open office

To check if it is a problem with the email, get your friend to zip up the document and send you. You could unzip it once received.

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Hi everyone, I am trying to send an embedded picture to hotmail and when I sent a test to myself with hotmail, the image is cut to the right and I cannot use the slide to view the rest of the picture.

I tried to send the same picture to my yahoo and gmail account and it works perfectly. I can see the entire picture in my screen without having to move it.

Why cannot I see the full picture with hotmail? and why hotmail doesn't even give me the opportunity to move the picture?

Thank you for your help.

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I am running Vista with IE7. Some of my incoming E-Mails have a gray square where a picture should be.('show picture' not available when using rt.click) It looks like some kind of auditing although I know the Pix are not offensive. How can I overcome this?

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My issue is that I have an old picture attached to my <g class="gr_ gr_40 gr-alert gr_spell gr_inline_cards gr_run_anim ContextualSpelling ins-del multiReplace" data-gr-id="40" id="40">hotmail</g> account that
is viewable when sending emails. I have tried adding new photos these do not seem to overwrite this old existing picture. This picture still shows up in the sent mail how can I remove this picture from my account?

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I have hotmail. People have told me that you can change the generic "person" picture icon and replace it with whatever pic you want. the pic I want to change is the icon that represents a contact

Can someone provide me a link or detailed directions on how to do that?

A:How Do I Change the contact picture in hotmail

In hot mail, look in top right corner you will see option and click on it.
There you will scroll down to more options and it will open up to manage your accounts.
You then can find how to change your theme or anything else you want.
Hope this will help you.

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I have a @hotmail.com email address and I use it in-browser. Whenever I get an email with a picture attachment this happens. I know the sender is sending the picture properly because I can access it on my phone through the email app. Im not sure whats going on and I never had this problem before and its completely new and came out of the blue. All I've tried so far is using different browsers and doing multiple virus, malware and spyware scans.
I've googled around and also searched this forum and havent found answer. I appreciate any help! Thank you.

A:Hotmail receiving picture attachments as .txt files

At Outlook.com go to the Cog on the upper right tool bar and Choose Options. Under Reading Emails, click Active view settings. Make sure Always show previews is checked.

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I've searched for hours looking for a solution to my problem with no luck so I thought i'd try here...

When trying to attach photos to an outgoing email in Hotmail using the Picture Editing and Attaching Tool no photos appear in the folder I select in the explorer window.

I have all my windows folders down the left hand side. When I highlight a folder I know contains pictures I get the message 'No photos in this folder.'

My laptop computer is brand new and has windows XP home edition included together with service pack 2. I downloaded the photo tool without any problems onto my computer. All other aspects of hotmail work OK except the photo tool which used to work on my old computer.

What am I doing wrong?

Any help at all would be greatly appreciated.

Thanks in advance....

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My computer has problems:

* Very slow processing
* Internet Explorer cannot read video files and cannt open any files to be downloaded
* firefox is no longer working

I ran HijackThis and I am uploading the resulting log file

I would really appreciate if you could get back to me as soon as possible.

Thank you !!
Guy Gaudreault
[email protected]

A:IE can't open video files, can't open attachment files; Firefox not working; computer very slow

Hi , I am uploading the DDS output.

thank you.

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Running XP SP2
I cannot open attachment on some Emails. I get the following drop down. Will some one
help me with do what the drop down says?


A:Cannot Open Attachment

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Recently, I sent some family photos to my aunt who is at the other end of the country (USA). She's in her 70's and even less computer savvy then myself (poor aunt!). Well auntie has asked me to explain to her how she can view the photos. Problem is, I use Outlook Express; I have no idea how to open an AOL attachment/photo. Can someone here at Tech Support Guy please explain to me (as simply as possible) how to make the photo viewable, so that I can explain it to her. Thanks!


A:How does one open an AOL attachment

Glenn: If you have ATTACHED the picture & if OE works the same as AOL .... When your Grandma reads your mail there will be an option/button to click on that says DOWNLOAD .... Have her click on that & the picture will download into the AOL\DOWNLOAD directory .... but as it is doing so, she will be able to view the picture as it downloads from 0 to 100%.

Please advise if you need additional info!

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I'm currently using Eudora pro email program, I've received an email w/attachment and the file name has an extention .dat, what program do I need to open this? Adobe reader perhaps?

Please help. Thanks.

A:Cannot open attachment .dat

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I receive e-mail from South Africa with photos as attachments. I click on "download". While I am downloading a message appears: Now Downloading Luke&Mark.doc --- I go to the download folder, and the icon for Luke&Mark is there. I click on "File" then on "Open" ---- Document - WordPad appears. Then a message pops up:
Microsoft Word 97 Conversion
unable to load graphics conversion filter. Continue with document conversion? ---- I click on "yes"
Luke&Mark - WordPad appears with captions describing the photos --- but no photos. What can I do to retrieve the photos that I seem to have downloaded?
I have Windows XP Home and AOL 7.0

A:cannot open attachment

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I am using Windows 7 Home Premium... I received a file: sixth grade best- yearbook.pages (140.6 KB) When I tried to open it, I clicked on Microsoft Word to open it, but that wasn't the right software application. I think it might be a PowerPoint, but when I searched for that, all I found was Microsoft Office, some other folder, and eventually something like 1033. Nothing worked to open it. If anyone could help me, it would be very much appreciated. This is a time-sensitive issue, as I have an impending deadline. Thank you!

A:Can't open attachment

Please help me..... please.

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In many instances, I can not open the attached files. All are either picture or documents. When trying to open them,the box appears and asked to choose among the programs. After choosing one and try to open it, it will say it can not be opened because it may be of another type of file or corrupted.I also tried to go back and choose one by obe of all the choices available but still can not open them. Is there a program that can open al types of attachments?

A:Can not open attachment

tomylong56 said:

Is there a program that can open al types of attachments?
Click to expand...


What are you trying to open? What are the extensions?

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this file does not have a program associated with it for performing this action. create an association in the folder options control panel.

i got an email with an attachment, but can't open it up. i got the above message. what do i do?

A:can't open attachment

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When I receive an attachment from a friend
who is useing AOL high speed
I cannot open it
I use Outlook exp, Norton anti virus and Zone alarm.
Thank You

A:cant open an attachment

what type of file is it?, the last 3 letters when you click on it and get the open/save as option?

what error message do you get when you try to open it?

aol sometimes sends attachments as .zip files, requiring winzip or other compression/decompression program

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When trying to open an attachment to an email I get the folowing message- "Unknown File Type." It is a Word Document File and the File Extension is: doc.

Websites are suggested for a download but I do not know what to look for.

I have Microsoft Works and Windows XP on my HP computer.

Thank you,

A:Can't Open Attachment

Does it work if you save it to your desktop and try to open it there?

I would consider downloading OpenOffice: http://www.openoffice.org/

It's a full suite of word processor, spreadsheet, presentation, database, etc, and they are all able to read and edit Office files. To ensure files saved in OpenOffice can be used by others, such files should be "Saved As" Office type files.

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I have cyber cafe, and have problem on more then three computers, User's Cannot send mail's, When they click reply or New Message on Hotmail, then the page will be stop. It will not work, more then that.. Message box will not appear and can't write the message.

i have posted the link here, as Picture, please look it and give me ideas.

Link of Picture(PROBLEM):

please send me the fixing ideas.

A:Cannot Reply/Compose On Hotmail, Page Stopped..(PROBLEM WITH PICTURE) PLZ HELP!!!

Hello dipendra, Welcome to TSF!

Please read this guide...

How to post a screenshot to TSF. (Click the coloured link.)

Those two links you gave do not work, so they have been deleted.

Post back with the screenshots as an attachment.

Kind Regards,

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I got an email (Yahoo) with a *.doc attachment. I can not open or save the documnet in IE9 (I have Office 2007 installed). No such problem in Firefox or Google Chrome). Grateful for your help. I have Windows 7 (64-bit) home premium and Norton 2011 AVS.

A:MS office attachment does not open in IE9

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