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Windows 7: Driver for MTP USB failed error 31 for Iphone & Kindle

Q: Windows 7: Driver for MTP USB failed error 31 for Iphone & Kindle

Just in the last week I can no longer view my Iphone 4 or my Kindle threw my computer in Windows 7 32 bit Professional. I have been a computer technician for 19 years and have tried everything I can find in Microsoft, Apple and Amazon. Amazon phone support could not even fix it. I receive the MTP USB error. I even formatted my harddrive, reinstalled windows and it still did the same thing with only Windows installed. I also installed Itunes to see if that would make a difference and I can see the phone in Itunes but not in my computer. It allows me to connect my Free Agent external just fine. Both the Iphone and Kindle work on my brother's 64 bit Windows Professional and my old xp machine as a camera, but at least I can get the pictures off that way. I have even purchased name brand USB cords for both products. I need to make them work in this system as this is the one I use for everything. Any help would be wonderful.

Preferred Solution: Windows 7: Driver for MTP USB failed error 31 for Iphone & Kindle

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows 7: Driver for MTP USB failed error 31 for Iphone & Kindle

Locate the device in Device Manager.
> It will probably be listed under Portable or USB
> It will have a yellow icon
> If you right click->Properties on the General tab, Device Status should indicate code 31

Now look at the device Details tab. Use the pull down menu to carefully look and see if any Class upper filters or Class lower filters are listed. If you find any, copy/paste what's listed into next post

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i recently purchased a Kindle Fire HD 7" (tablet), and i have 2 PCs running Win 7 Ultimate x64 w/SP1...on the one PC, when i connected the Kindle via USB, Windows recognized the Kindle as a USB mass storage device as it should , installed the drivers, and i was able to access the Kindle via Windows Explorer to transfer media

but on the second PC, when i connected the Kindle via USB, Windows recognized a new device, but the driver install FAILED, and i got an error message stating "MTP" Driver could not be installed...i tried this several times, and always the failed driver install....i even did a fresh install of Win7 x64 on to a brand new HDD, and i got the same error again ...so obviously the Kindle does not show up in Windows Explorer, and i can't transfer anything to/from it

in Device Manager, under "Other Devices", i have "MTP" listed with the yellow triangle...i have tried letting Windows update the driver, but it always comes back with unable to locate a driver

i've contacted Amazon, but they're clueless, and believe it's a Windows issue...i've searched everywhere online, and it seems i shouldn't need any special drivers with Win7, and that Win 7 should install the device automatically as a "mass storage device"...and as i mentioned, on one of my PCs, the install worked fine, it's the second PC that is driving me nuts

what can possibly be the problem?

A:Kindle Fire HD - Win 7 Driver Install Fails - MTP Driver Error

Have you used other usb devices on this computer? like pendrives datacards etc. see if they work fine or not.

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Did anyone have problems with iPhone 4 driver installation?
Under Device Manager it is only showing "MTP USB Device"
And it says that device cannot start error (10)

A:Trouble with iPhone 4 driver on windows 8

I have the very same problem!

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I just got the new iPhone 4S and I have a 3GS as my old phone with no way to transfer my contacts. I was told I could save a backup of my 3GS to itunes, then load the backup onto my 4S.

Well my 3GS won't backup, it keeps saying "iTunes could not backup the iphone because an error occurred" without any error code. I've wiped my old backup, I've cleared sync history. I'm using a PC with itunes with the latest itunes version 10.5.

What can I do to get my contacts over to the new phone?

A:Error backing up iPhone - trying to transfer contacts to new iPhone 4S

You may have to load them one at a time.

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As mentioned, I have a Kindle App on my Windows 10 tablet. I just bought and received my first book for the Kindle App. Right now, I have no idea if its on my tablet or in the Cloud. If I have it, is there any way to back it up to a flash drive so I don't loose it? I do have a habit of messing with the tablet and ending up using a earlier restore point or repairing Windows 10.

p.s. Anyway to print a page or two from a Kindle book?

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i have a couple of weeks ago installed windows and i just got bsod crash and this was the only error in the event viewer
The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC&PROD_USB_CF_READER&REV_1. 01#18E3312D81B&1#.

after looking at the minidump i thought it was due to a usb vidio/audio capture device so i tried updating the drivers and windows update couldnt find any and i cant find any online.

could some one help me and check my dump file to see if im right.

A:The driver \Driver\WUDFRd failed to load for the device error

Hi bftdsh.

A stray crash dump is not enough. Click on the button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

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Since the 11/18/2012 event viewer (Event ID 219, Task Category 212) has been posting a warning:

The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&0&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN (followed by name of USB device)

It only occurs on start up if I have a USB memory device plugged into a USB port. The USB memory device functions perfectly and the error never occurs when I plug in and out a memory device after boot up.

The error only occurs for memory devices like memory sticks, external USB hard drive does not cause this error.

Checking back to around the 11/18/2012 I see nothing that I have changed/installed that might indicate something that has caused this. No other Windows 7 failures or issues.

Booting a second hard drive with windows 7 on the same system (I have this second installation for testing faults etc), the issue does NOT occur.

From checking forums and searching I have found a few others with this issue and a few articles on its cause

WUDFRd failed to load for the device

Event ID 219 is logged after you install Windows 7 or Windows Server 2008 R2

I was just curious as to why it would suddenly start occurring after a particular date when as far as I can tell I have not made any changes to anything around this date.

Also I wondered if there was a fix to stop this, other than removing a memory stick before boot up!

Any thoughts?

A:The driver \Driver\WUDFRd failed to load for the device... error

I just started getting this exact same error message logged in Event Viewer when I plug a USB stick into a USB port. It happens with two different sticks from two different manufactures, but it does not happen every time I plug them in. It seems that it may mostly happen the first time I plug a stick in after I have booted up my PC.

Have you been able to find a solution to get these error codes to stop logging?

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Windows 7 has been failing to boot and when I ran a startup repair, I got the following:
Problem signature:
  Problem Event Name: StartupRepairOffline
  Problem Signature 01: 6.1.7600.16385
  Problem Signature 02: 6.1.7600.16385
  Problem Signature 03: unknown
  Problem Signature 04: 21199678
  Problem Signature 05: AutoFailover
  Problem Signature 06: 11
  Problem Signature 07: BadDriver
  OS Version: 6.1.7601.
  Locale ID: 1033
No new devices have been added to this computer recently. Problem first started with extremely long boot time into Windows 7.
FRST Report shows:
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version:14-12-2015
Ran by SYSTEM on MININT-DP87NLO (14-12-2015 14:40:50)
Running from g:\
Platform: Windows 7 Professional Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 10
Boot Mode: Recovery
Default: ControlSet001
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
HKLM\...\Run: [RTHDVCPL] => C:\P... Read more

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So i plugged in my Canon T3i to my computer and it said it failed to install the driver for the MTP. It works on my other computer though also windows 7 that is 32 bit but my computer is 64 bit.

A:Driver for MTP USB failed error 31

Quote: Originally Posted by funnyman850

So i plugged in my Canon T3i to my computer and it said it failed to install the driver for the MTP. It works on my other computer though also windows 7 that is 32 bit but my computer is 64 bit.

try this.

The Wudfusbcciddriver.dll had to be manually copy/paste into the folder:


Take it from the C:\Windows\System32\DriverStore\FileRepository\wudfusbcciddriver.inf_amd64_neutral_5cbd2ae76abeb770

as it ain't install itself if there's no USB-ICCD-compliant smart card device or SD Cards plug onto an Usb Port.

Reboot for the dll to register.

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Windows 8.1 Pro x64 - please find the complete system log warning details below and a (related or not?) disk controller error below.  Motherboard is an ASRock B75 Pro 3 with an Intel B75 Chipset.
I keep getting these warnings.  I get them for all my Windows Portable Devices (disk drives) on boot up.  Here are my disks:
Disk 0 on internal SATA 3 connector off an
ASMedia ASM1061 chip on motherboard (internal drive, but enumerated as removable) - Seagate ST100DM003-1CH162 D: data drive
Disk 1 on internal SATA 3 connector off the B75 chipset on motherboard (internal drive, not enumerated as removable - gives no warnings or errors - Seagate ST100DM003-1CH162 C: system drive (has Windows 8.1 OS on it)
Disk (2 or 3 depends on order of USB connection) on external USB 2.0 connector off back I/O panel of motherboard - Kingston DT 101 II USB device F: backup thumb drive
Disk (2 or 3 - depends on order of USB connection) on external USB 3.0 connector off back I/O panel of motherboard - Seagate BlackArmor DAS35 USB device G: backup external hard drive
There are no symptoms other than another (probably unrelated) disk controller error (shown below).  The controller error is on either drive 2 or 3, but never 0 or 1, so it is one of the external back up drives (the thumb drive or the BlackArmor drive).
 Note that on boot up I get the warning for disk 0 above whether or not the external drives are connected so the disk controller error may be unrel... Read more

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I was trying to update my 3GS to ios 5 and well Itunes shut down during that process and now my iPhone is not recognized by the computer. Every time I plug it in it just pops up with USB device not recognized and or has Malfunctioned and this is on multiple computers my laptop with XP pro and my Desktop with Win 7. I have tried entering recovery mode and I can get the screen on the iPhone to show up where it has the USB cable and then says Itunes but nothing shows up in Itunes that says it has detected an iPhone in recovery mode. It did it once on my Laptop first time I tried and I clicked update and restore and it began downloading ios 5 but then after it finished downloading the ios nothing happened it just sat there and did nothing. Now every time I try to go into recovery mode Itunes doesn't pop saying it has detected a iPhone in recovery mode. Also it does not charge the iPhone when plugged in to a PC only if it's not a sync cable and just a charge cable. So I can still use the iPhone but I can not get Itunes or my PC's to recognize it to transfer over contacts or music or whatever so I am totally lost on what to do and any help would be greatly appreciated.


Also It just shows up as Unknown device in the device manager on both computers

I have gotten everything to work now I got a different iPhone cable and it just worked so yeah something happened when I tunes crashed that must have caused the cable I was using to malfunction and make ... Read more

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anybody have any ideas?
have tried sfc /scannow
also the steps in this Windows Update Error 80246008 in Windows 7 - Fix
but to no avail, i still receive the error message

i have also used take ownership on the downloader file in programdata/microsoft/network
and was able to start bits service once i then re enabled windows update. it hung for awhile so i restarted and got the same error for bits, tried take ownership again, but still get the same error
screenshot included

A:Windows Updates Failed BITS failed to start error code 2147024894

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)


Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.

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I got "Stop 0x0000007E error in Windows XP" after installing iTunes and connecting my iPhone on my PC. How do I fix this?

A:Solved: iPhone/Stop 0x0000007E error in Windows XP

Hi blackheart104.If you follow the link you may get some help with your problem.
http://uk.search.yahoo.com/search?fr=ytff1-&p=Stop 0x0000007E error&ei=UTF-8

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Hello Guys I need your help in my laptop Graphics error.I uninstalled my AMD graphics card recently from control panel.Now i am trying to install the drivers and i have downloaded my graphics card driver from www.amd.com .But when the drivers installing there is a error message coming that is "failed to load detection driver".Please Help Me.
My Laptop is HP Probook 445 G1.

A:AMD Graphics Driver Error "Failed To Load Detection Driver"

One more thing guys.My graphics convert into Standard VGA Graphics.

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My PC was turning itself off lately for no reason and with no message. so I thought it was some kind of a virus and I came with a solution.. Windows reinstall.

Now there is a problem. I don't have my old OS anymore, because I did change particions on a disc just before installing fresh copy. The new XP I'm trying to install goes down just after light blue instalation screen - the one after WinXP logo apears. And that stops instalation process.

Than I'm getting BSOD with "Stop 0x000000B4 The video driver failed to initialize" message. Alternatively PC turns itself off without any message. The instalation from CD went smoothly.

I can't run safe mode, enable VGA does not work too, basicly whatever I do in this F8 menu gets ignored by my PC.

I've read some posts on forum, but it seams like all people already have OS working when they first recived the error message.

Any ideas what to do? I'm not too advanced in IT, so bear in mind I can ask stupid questions...

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I am trying to install a PDF printer on a computer and whenever I am trying to install it I get the *Install Printer Driver Failed. - (Error 126). How would I go about fixing this.

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I am helping a friend with an error he is recieving in Win95. The error happens at every boot. This is it:

Fast Disk Driver Failed to communicate with dos hard disk driver.

I went to the MS kb but found nothing useful. Has anybody seen this error and know how to fix it?

A:Fast Disk Driver Failed to com error

found this about busmastering drivers, might want to give it a read


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Hi guys, it's been a long time since I've been here and don't remember all the tools, but wondered if you could help me out with my laptop.

On the 11th it tried to install about a dozen updates and one of them made it choke.
Advanced Micro Devices, Inc driver update for AMD SMBus is marked as failed 9 times in the log.
I went through the trouble shooter which fixed four of the five issues.
Tried restarting, but it still shows as failed and the laptop was running very slow/locking up for the next 30 minutes.

I am currently running the trouble shooter a second time to see if it can find and fix the remaining problem.

Does anybody have any magnificently timely ideas that will just blow this thing out of the water?
I would appreciate any input.

A:Failed Driver Update Error 800F0242

Trouble shooter has finished running again and still returns this result:
Windows Update error 0x8024402C(2018-09-13-T-12_59_38A) Not fixed

The laptop seems to be running at normal speed now, and I'm wondering if that update is really necessary.
Microsoft marks it as Important.

The next step from support.microsoft has me renaming software distribution backup folders.
Any thoughts?

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Hi. Got this PC which i have used for 5years already. Changed nothing and installed nothing new. one day, when i boot it up, was surprised to find this error TCG ERROR:MA DRIVER CALL FUNCTION FAILED, then followed by TCG: TPM INITIALIZATION FAILED. Without pressing any key, it will proceed and display INTEL ME: unconfiguration in progress. Already tried disabling the TPM at the BIOS, but still the same appears. This happens every day i boot up my PC, but not everytime i boot up my PC. I mean, this only happens once a day, not anymore the second time around on the same day. Is there something wrong with my PC? How will i fix this? Any help will be greatly appreciated.

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I just recently uninstalled my AMD drivers along with catalyst. I then went into safe mode and used driver sweeper to insure that all drivers were gone. I restarted and my attempts to download greet me with an error message saying "Download Failed: HTTP 404" I honestly have no idea what to do now, I went into device manager and there are yellow signs next to my graphics cards (Crossfire ati radeon 5800 series cards) I'm at a total loss I've been all over google and this forum is my last hope.

A:Solved: AMD Driver Installation failed - Cannot Download 404 Error

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I attached the file asked for and here are my system specs listed below:

Prebuilt Gateway PC - FX6860
OS: Windows 7 Home Premium 64bit
Processor: Intel Core i7 3770
Card: AMD Radeon HD 7770 2GB

I'll try to describe what's happening as best I can. I've run into multiple issues when trying to either record game footage with Fraps or when trying to render videos in Vegas Studio 11 HD. What ends up happening is the screen will go black for 2 to 5 seconds and then come back with Graphics driver has failed and recovered. The application I'm using at the time will remain a blank window while the desktop and everything else will reappear. I am also unable to close out of the application I was using without using the task manager to do so.

I'm not computer literate and so I can't really do much. I had a friend run memtest and it came back normal. All my drivers are up to date, windows is up to date. So far this issue has only happened when using Fraps and Vegas so I'm not sure if this is purely a software problem or if it indicates something is wrong with a component in the computer.

One other thing to note is that under the CCC I've monitored temps with both the side of my tower on and off when this error happens. With the case on it was running at 61c and with it off it happened with it at 43c. This would lead me to believe it isn't related to my machine running to hot.

In the action center after this happens it lists video hardware error and the following:
BC... Read more

A:Repeated 'Graphics driver has failed and has recovered' error

Software Concerns:Please do not use CCleaner for the duration of your troubleshooting with us.
Analysis:No .dmps were included in your reports. CCleaner likely deleted them during a disk cleanup. Your Event Viewer logs do indicate a 0x116 BugCheck blue screen crash.

BugCheck 0x116
All of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For NVIDIA:Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
Restart your computer
Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under U... Read more

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Hi, guys.

When I want to install certain programs, there is a set of error messages that makes the installation fail. They're as follows:

"c:\PROGRA~1\Symantec\S32EVNT1.DLL. An installable Virtual Device Driver failed Dll initialization. Choose 'Close' to terminate the application."

If I push "ignore" then this message appears:

"c:\Windows\system32\autoexec.nt. The system file is not suitable for running ms-dos and microsoft windows applications. Choose 'close' to terminate the application."

I have a feeling that this is caused by a Norton antivirus program I installed couple years ago that I had a heck of a time removing. Could there be a chance that some parts of the program is still lingering to cause this?

I've been having this problem for the longest times and threw away a bunch of software because I simply couldn't install them. It's soooo frustrating. Please help!

A:Error Message: virtual device driver failed Dll initialization

It's a fairly common problem with an easy fix.

Download and run the file in this post from Elvandil:


It will fix the second error -- I'm not sure about the first.

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You guys have never failed me in the past, time to try a new question...

I have a DELL 1710 Printer on a small, Windows 7 home Ultimate machine that sits in a closet (it runs a public file kiosk program for a group of radio stations. Nothing work intensive.) I had the printer shared across our work network, and I had it on my desk machine, (Win 7 64 bit.)
This morning for some reason I could not print to the DELL 1710. Couldn't find it. So I removed the device, and attempted to re-add it to my Win 7 machine. In the process of installing the driver, I get a windows error:

Operation failed with error 0x000003e3

Here's what I know: The Win 7 Home Ultimate machine CAN be seen, and this printer can be added to other machines on the network w/ no issues. However on my Win 7 machine on my desk I keep getting this error. Now I can't add or use the printer. Any thoughts?

A:DELL 1710 Driver / Operation failed w/ Error 0x000003e3

hey not sure if you've already done this but this is what i came up with on my researching.


hope it helps.

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I keep getting BSOD during gaming, especially while playing games like DMC devil may cry, hitman absolution. Everytime I get the same bsod message "attempt to reset display driver failed". I have done clean reinstalling the gpu driver but that didn't solve the problem. I am suspecting that this is a overheating problem but I'm not sure, so I would like to get advices here hopefully. Thank you.

A:BSOD while gaming, error *attempt to reset display driver failed*

It's a stop 116.

Please go through: STOP 0x116: VIDEO_TDR_ERROR troubleshooting and let us know if you were able to meet a resolution.
How to troubleshoot video card problems
Drivers - Clean Left over Files after Uninstalling

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I've had a Kindle paperwhite for a few years no and never had an issue with connecting it via USB. However, after the recent Windows 10 updates, my computer BSOD's and force restarts almost as soon as I plug my Kindle in. Other storage devices I've tried (phone and PSVita) haven't had the same problem.

The error message on BSOD states "system thread exception not handled" and refers to partmanager.sys

I have include the DM log zip file.

Thanks in advance for any help.

I have also run a program called WhoCrashed, which provided this information:

System Information (local)
Computer name: HEATHLAPTOP
Windows version: Windows 10 , 10.0, build: 14393
Windows dir: C:\WINDOWS
Hardware: K73SV, ASUSTeK Computer Inc.
CPU: GenuineIntel Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 6350340096 bytes total

Crash Dump Analysis
Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Mon 15-Aug-16 3:21:02 AM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\081516-30890-01.dmp
This was probably caused by the following module: partmgr.sys (partmgr+0x191D)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF80AB716191D, 0xFFFFDD00D3D0D478, 0xFFFFDD00D3D0CCA0)
file path: C:\WINDOWS\system32\drivers\partmgr.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Partition driver
Bug check desc... Read more

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On attaching my kindle fire to my pc which is running on W7 Ultimate it says no drivers for MTP & Kindle found therefor does not recognise the kindle. It did previously but I reformatted pc and reinstalled W7 Ult. Any ideas please as can't transfer data to my KF. Kindest regards Tim

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i cannot connect my iphone 4s to my dell insperon laptop, the peripheral driver can't be found . i tried talking to apple but got nowhere what do i do ??

A:iphone bluetooth peripheral driver

By design, Apple iPhone supports only a limited set of the profiles provided by the Bluetooth protocol (and this is a common behaviour of all the iOS-based devices: I cannot pair my iPad 2 with my HP notebook or with my HTC smartphone): you can find a list
at http://support.apple.com/kb/ht3647.
Bye.Luigi Bruno - Microsoft Community Contributor 2011 Award

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I have an MS Access 2013 application that opens a connection to an Oracle database via an Oracle client.
On occasion the application returns the following error when the ODBC connection is opened:
Specified driver could not be loaded due to system error 
1114: A dynamic link library (DLL) initialization routine failed. (Oracle in OraClient11g_home1, C:\oracle\product\11.2.0\client_1\SQORA32.DLL).
This is an intermittent problem that is reproducible on several workstations (all running Windows 7 x64 with 32-bit version of Office 2013 and 32-bit Oracle client 11.2.0).

Many times the ODBC connection is established without a problemOther times the connection can be established by closing then re-opening the application onceOther times closing the re-opening the application several times does not help
The same application is being run on several workstations and not every user experience the problem at the same time. The problem may be chronic for one user whereas another user experiences no problem whatsoever.
All of the posts I have seen concerning this issue are for a persistent problem opening a connection and not an intermittent one. I am at a loss of how to diagnose this problem and would appreciate some direction.

A:SQORA32 driver could not be loaded. System error 1114: A dynamic link library (DLL) initialization routine failed

After discussing this issue on another forum I was able to put together a workaround. I can?t report the issue to Oracle without having some kind of "support identifier" with them and have no idea of how to report this to Microsoft.
The workaround is based on the observation that a query that makes use of the ODBC connection never has a problem when run within the Access GUI; the connection issue occurs only when I run the query within VBA. So, I created a very simple query that selects
only one field (and actually returns no record) and uses the ODBC connection ? call it the ?peek? query. I use a form containing a control that is bound to the peek query. When my application launches I open the form, immediately minimize it (so as not bother
the user) then close the form. After this, I can use the real query in VBA.
The workaround has been in production for several months now and nobody has complained.

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Windows says device driver installation failed for hp laserjet 1012. This despite printer working correctly. Every time on reboot I get this message. How do I stop windows from trying to install driver for a working device???

A:Windows says device driver installation failed

You have to reinstall your printer drivers or you're probably going to continue to get the error. If you are unsure how to go about updating your device drivers for the printer, I would suggest you start here:

What are device drivers? A quick device driver installation guide.

good luck.

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Hey guys,

I built a new computer for my parents (AMD machine vs the old intel) and put the hard-drive in it.

However, Windows won't start, and it can't run repair, bad driver,

I can't run it in safe mode and system restore did nothing.


A:Windows Failed To Start - SystemRepairOffline Bad Driver

A clean install maybe? Do you know what driver? Maybe you could download it with another computer and then install it in the affected machine.

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Tonight I decided to try out Win 7 Ultimate RTM (32bit) on my Lenovo T43. I have had pretty much a flawless install save for one glitch that came while installing drivers from Windows Update.

I got a failure to install message on the Intel Corporation - Display - Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family that the Updater was trying to install.

Here are the details:

Intel Corporation - Display - Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Installation date: ‎9/‎10/‎2009 10:13 PM
Installation status: Failed
Error details: Code 800F022B
Update type: Recommended
Intel Corporation Display software update released in January, 2007
More information:
Winqual Help
Help and Support:
Select a Product Solution Center

Is there any way I can go back and redownload and try to reinstall this again. Right now when I click on the Update button it says there are no more drivers even though this one failed to install.

Any help would be greatly appreciated.

A:Trouble with failed driver on Windows Update

Hi GhostRaider, welcome to the forums.

You might want to try going Here and try running Intel's 'Driver Update Utility' and see if that gets a better result than Windows Update.

I had the same issue when first install Windows 7 with my Intel 945 Express Chipset, the update would fail every single time

Unfortunately, Intel have not yet released a Windows 7 (32/64) driver for the 910GML or 915GM so Vista drivers in compatability mode may be your best bet of the 'Utility' does not work.

Hope this helps


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Nvidia graphic card driver updated and now can't see screen. How do I revert back to prior vesion; safe mode or restore point but screen  is blank. 

A:Windows 8 update for video driver failed

Where did you get that driver from?
Safe mode shouldn't be affected by nVidia driver.
It doesn't load in safe mode. Windows loads its own generic driver instead.

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I have just recently built a new computer due to my old laptop freezing now and then while using Windows 7. After putting together the build I first loaded Windows XP and then shortly there after installed Windows 7 RC1. Trouble was I was getting random BSoDs that related to the memory. So I ran memchk and everything was fine. This lead me to believe a random driver was causing the problem. So instead of trying to figure out which I decided to take an offer from my University that allowed me to install Windows 7 RTM a day early.

First thing I did was burn the ISO to a CD using imgburn at 8x burning speed the verification said it was good. So I go to install from in Windows RC1 and first thing I notice is that the option to format the drive and set up new partitions was missing. So I figured okay, that's MS' way of getting people to upgrade/completely reformat.

So I restart my computer and it loads everything from the CD and looks like Windows installation is about to start when random it stops and goes to a screen that has the following:

Windows failed to start. A recent hardware or software change might be the cause.
To fix the problem:

1. Insert your Windows installation disc and restart the computer.
2. Choose your language settings and click next.
3. Click "repair your computer
If you do not have this disc contact your system administrator or system manufacturer for assistance.
file: \windows\system32\DRIVERS\lsi_sas2.sys
Status: 0xc0000098
In... Read more

A:Windows 7 failed to install - Missing driver

Quote: Originally Posted by Malzie

... So instead of trying to figure out which I decided to take an offer from my University that allowed me to install Windows 7 RTM a day early.

First thing I did was burn the ISO to a CD using imgburn at 8x burning speed the verification said it was good. So I go to install from in Windows RC1 and first thing I notice is that the option to format the drive and set up new partitions was missing...

I am truly at a loss as to what or where to start with this. I don't think it's a faulty hardware as I am able to run XP just fine.

Anyway I am truly perplexed any and all help would be appreciated.

We have seen many problems with burning the ISO to DVD at higher than 2x speed. You will get errors, then somewhere in the install process it will fail.

Re-burn at max 2x speed.
Or, use a 4GB USB memory key, there has been a lot of successful installs this way and it's fast.

USB Windows 7 Installation Key Drive - Create

There are two sticky threads that give you some help with installing Win7 and links to tutorials.
Tutorial quick reference list for Installing Windows 7
Questions to use for help with Installation Issues

Have you ran the Windows 7 Upgrade Advisor this might help to find any existing problems before you start the install.

Let us know how it is going.

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I have a HP printer C4380 which is fine on Windows XP. Need to install driver for Windows 7 and have tried 6 times using HP updated driver for Win7. Downloaded driver successfully in 45 minutes each time. During installation come up against same error each time. Cannot find specified file: C:\Users\Brian\AppData\local\Temp\7zS5E79\Setup\..\hp.

Reported to HP in error file and advised error corrected in returned file, but same error occurs in loading.

Any ideas please.


A:Failed install of driver for HP C4380 Windows 7

Hi Power27,Welcome to the forums, Have you tried using the add hardware wizzard to try installing the driver? Driver Install - Add Hardware Wizard

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I'm wondering if anybody can help with the following.
I'm running Win7 Home 32-bit with all of the latest updates and also have the latest version of iTunes installed. I'm trying to connect an iPhone to my PC, via iTunes, but it is not recognised by iTunes, and I keep getting an error saying that it cannot read the iPhone.
However, the iPhone does appear in Windows Explorer (apparently as a camera, as I can read the DCIM file and look at the photos there), but as the iPhone is not jailbroken I cannot see any other files. The iphone is running iOS5.
From searching online, it appears that the problem may be that Windows thinks it is a camera, and has atatched a particular driver to it (an MTP driver). Others also suggest that I need to have the phone installed with a different driver (usbappl)
If I uninstall the phone or try and automatically update the driver then it says that there is no better driver.

I have also tried to specifically update it with the usbappl driver (by updating the driver and using the "have disk" option and then browsing to where the usbappl driver is installed). In this case I get an error saying that "the folder specified doesn't contain a compatible driver for your device).
Can anybody suggest how I can get Windows to update with the correct driver, or some other way of getting iTunes to see the iPhone.
Many thanks for your help.

A:iTunes unable to see iPhone. Driver problem?

Uninstall all itunes and related softwares (apple mobile device driver, bonjour, etc) and then reboot the PC. Then reinstall iTunes and connect your iPhone. While connecting your iphone, make sure your device is connected to the internet as it will download the driver from windows update.

Reference : iOS: Device not recognized in iTunes for Windows

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Win 8 .... stupid question:
I plan on setting a Windows password (i'm only person using this PC so never needed one)but for reasons i won't bore you with, i'm going ahead and setting one.
I know i will then have to use it to start/load Windows on my PC...but here's the big question:
Will that same password be required to fire up my Kindle that is 'sync'd' with my PC & gets the same mail accounts on it that i get on my PC. (Google/R.R./AOL)
Because my PC will require a ''password' to fire up Windows, do i have to enter the same password when i turn -on the Kindle? in otherwords does the password for the PC affect the function of the Kindle ? thanks so much in advance ! Edythe

A:Does Windows Password affect Kindle?

No. Two different Os's.

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Hi, my pc was having some bsods lately but rebooted ok. Last night it failed to boot and havent booted normally since then. It only boots in safe mode. I have tried every option in the F8 menu, ran chkdsk and nothing worked. the exact error from startup repair says :
problem event name startuprepairoffline
problem signature 01: 6.1.7600.16385
problem signature 02: 6.1.7600.16385
problem signature 03: unknown
problem signature 04: 0
problem signature 05: autofailover
problem signature 06: 1
problem signature 07: baddriver
for what is worth i though it to be a different problem so i did a clean install of win 7 and still the same. i have read some older threads and all suggested farbar. this is the log:
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-09-2013
Ran by SYSTEM on MININT-5PC7S3T on 08-09-2013 04:40:21
Running from D:\
Windows 7 Ultimate (X64) OS Language: English(US)
Internet Explorer Version 8
Boot Mode: Recovery
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
==================== Registry (Whitelisted) ==================
HKLM\...\RunOnce: [NoIE4StubProcessing] - C:\Windows\system32\reg.exe DELETE "HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" /v "NoIE4StubProcessing" /f [74752 2009-07-13] ... Read more

A:Windows 7 failed to start Startuprepair Offline Bad Driver

log properly posted here.http://www.bleepingcomputer.com/forums/t/507105/windows-7-failed-to-start-startuprepair-offline-bad-driver/Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already as... Read more

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I hope you can help me fix my dad's computer!! This site has helped me fix my laptop. I really appreciate you guys!!

On my dad's computer : I tried to update BIOS graphics driver per instructions for new larger monitor (which has not even been hooked up yet).

I went to the Dell website and entered the service code HPLW3G1 to find the graphics driver to update. I recall nvidia but now looking at the list that they have on that website, I am not sure what I downloaded. I saved it to desktop and then clicked to install it. I then got a small popup that said I must close all other applications. When I clicked ok on that little window - (so I could close the other applications that were open), it started installing anyway! I exited the install window (wrong thing to do? It said do not turn off power in red letters), closed applications. Then I restarted, because it didn't want to open google chrome.
NOW when I turn it on, the blue light on the on button lights up, sounds like the fan is running, but the monitor does not even respond, it goes into powersave mode. I tried another monitor, no change. The computer won't turn off, unless I hold the off button down for awhile. The wierd thing is that when the computer is unplugged, it comes back on when plugged in again. But there is never any flashing lights below the on button that indicates that the hard drive is working. I think this may be bad? I tried hitting F8 after turning it on, and nothing happens. It do... Read more

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I'm running fully updated W530 with Windows 10 Anniversary update; I have the latest graphics drivers for the W530 from Lenovo installed and have my BIOS set to use Nvidia Optimus.   When I plug a monitor into the VGA port it doesn't work and I get the following pop-up message from Windows: 'Display driver failed to start; using Microsoft Basic Display Driver instead. Check windows update for a new display driver. ' After this message there is only 1 monitor shown in the windows display settings.   I then updated the Nvidia display driver using device manager and rebooted, but this problem still remains.  I've tried changing the BIOS to use only the dedicated Nvidia GPU, but this doesn't work either.  I tried installing Nvidia drivers for this card from their website, but the install crashes my computer to a black screen and forced me to do a hard reset into safe mode so I could re-install the Lenovo driver package.   What do I need to do to get my external VGA monitor working in Windows 10?

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CMOS battery died. XP got corrupted somehow. I d/l'd Windows 7 Ultimate ISO from MSDN and made a bootable dvd. Installed Windows 7 from the DVD. When I boot up now, I get the following error:

Windows failed to load because a critical system driver is missing or corrupt.

Status: 0xc0000098
File: Windows\system32\DRIVERS\ql40xx.sys

Can anyone shed some light on how to resolve this?



A:Windows failed to load b/c driver is missing or corrupt

: QLA40XX iSCSI Host Bus Adapter
Description: QLogic iSCSI Storport Miniport Driver
Company: QLogic Corporation File size: Various

Go to website of that company and try to download driver.

You may have to use another compter and download to a finger drive etc.
Once you have it, you can boot from the Windows DVD and try to install.

Alternatively, you can go to device manager, under view, check show hidden drivers. If you find one with a yellow marker, you can try to dowload from there.

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Running Vista SP2 on a 64 bit machine means that iTunes is a little out of sync these days. The latest version you can run is it's (more or less) running just fine.

Problem is that the driver it installs for the iPhone does not appear to be fully visible to Vista, so it never initiates the "auto-play" routines when plugged in, so you can never download photos the normal way.

I've done full uninstall/reinstall of all things Apple. I've removed all non-present drivers. Even so, when I look in the Device Manager there's no Apple iPhone under the Portable Devices category, and the iPhone does not appear anywhere in Explorer.

iTunes is running & synching just fine. But grabbing photos from the phone's camera just doesn't seem to be available.

Are others having this problem? Is there a way for me to force the iPhone to get installed (visibly) in the Portable Devices area??

A:iPhone driver w/iTunes not working for photo download

Originally Posted by davodavo

in the Device Manager there's no Apple iPhone under the Portable Devices category

Welcome to Vista Forums davodavo. If the driver was visible in portable devices you could try updating it from Common Files\Apple\Mobile Device Support\Drivers. But since it isn't visible even after reinstalling, only one thought comes to mind: Have you tried the "64 bit - for older video cards" edition of iTunes, which is really 32-bit iTunes with an installer for 64-bit systems? My thought is that you might have better luck with the 32-bit driver. Support for Vista was already declining by the time iTunes became a true 64-bit application (e.g. a problem report is generated every time you close the program). Apple cautions against using it unless the 64-bit installer gives you a warning, but Vista users no longer have to worry about missing iTunes updates because support officially ended five months ago: https://support.apple.com/kb/DL1784?...S&locale=en_US

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Amazon Kindle won't run, it says I need an update. How do I get an update?

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You Shouldn?t Connect a Kindle to Your Windows 10 PC (Unless You Like BSODs)

Windows 10 Anniversary Update was launched a few weeks ago, after several months of testing as part of the Windows Insider program, but despite the many builds released to insiders, the final version is still causing some trouble on a number of PCs.

And one of the bugs that many users are experiencing these days is related to Kindle, as charging the eBook readers on PCs with Windows 10 Anniversary Update leads to the infamous Blue Screen of Death.

At the moment, it?s not exactly clear how widespread this bug is, but judging from the number of complaints that keeps growing every day, it?s one of those problems that Microsoft needs to fix as soon as possible. And the company has already acknowledged the bug in a statement, explaining that it?s working on a patch already (without actually telling when the patch could be released).

?We are aware of an issue with a small number of Kindle Voyager and Paperwhite e-Readers causing an unexpected behavior when plugged into Windows 10 devices after installing the Anniversary Update. We are currently working on an update to address this issue.?

No way to transfer eBooks to Windows 10 PCs
So basically, what is happening is that some users are getting a BSOD when trying to charge their Kindles using a Windows 10 PC that has already been upgraded to the Anniversary Update. For the moment, there doesn?t seem to be a workaround for this, so users?... Read more

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Sometimes I am able to access the menu but it freezes at some point. If ? sometimes ? I am able to check for problems in the help menu, everything is green and ok.
Sometimes I can access one bought books, but cannot highlight a text. Or change the size of the font. I can mark the text, but when I try to highlight, the pointing hand turns into a hyphen. Cannot, in any way, add a note or use the copy function. However I can always use the built dictionary without any problems.
If I try to access the Library, most of the time it freezes and sometimes not. The reading process has been very uneasy to follow. If I do access one book, there is no way to come back to the Library and read another book.
Checked virus many times and nothing came up. This is a very strange behavior. Checking the Task manager and in Kindle line says it is running and does not show any problem. Everything I know was done, like install/uninstall, erase all traces of prior installation, install again as Administrator, run the installation or the Kindle program as an Administrator, deregister, register again, download books again and so on, following all instructions on Amazon site.
Kindle 1.8.3 System with 6 GB of memory I7 NVIDIA GeForce GT 425M with 1 GB of dedicated video memory that passed the stress test 300 GB of free HD Operating System and virus program completely updated.
Any help would be appreciated.
Thank you

A:Kindle for PC on Windows Home Premium 64 freezes

You might want to check Event viewer to see what is logged there

To check for freezing/crashing you need to check several things.

Event viewer.

Type eventvwr in search and go to the windows log>application tab.
Look for errors. Errors have red in the left hand column.

Look for errors that say app hang, or app crash, or anything related to the problem.
When you find them either take a screenshot of them and upload them to us, or note the event ID and source codes and look them up in google. If you cant find them in google tell us what they are.

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Hi All

Some of our client machine(Windows7) is not taking update from WSUS server. When we verified the WindowsUpdate logs, we could see that WU client version is changed to 7.6.7600.256 from 7.5.7601.17514.Our WSUS server is running with version WSUS 3.0 SP1 on windows 2003 server. So we suspect this may be the reason windows 7 machines is getting the error message 'Windows Update Client failed to detect with error 0x800b0001' when it try to get the update from WSUS server.

So please suggest any steps to change the WU client version on windows 7 back to 7.5.7601.17514

Please find the attached log file.

A:Getting the error Windows Update Client failed to detect with error 0x800b0001

Hi this is about your error Error code when you try to use Windows Update or Microsoft Update to install updates: "0x800B0001"

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Hey guys

Quick summary, the installation of Norton SystemWorks froze on my comp when i was instaling it, so i cancelled it and pretty much forgot about it. When i rebooted a few days later Windows wouldnt load.

I did some reading (correct me if i'm wrong) and i found out it was becasue of Norton GoBack ( i didnt even want it on my system in teh first place). It alters your boot files and i'm guessing when it froze it was in the prosses of changing those files.

So far i've tried everthing I could and had no luck fixing it.
I tried the NOrton fix (A file that unInstalles go back from dos) but it didnt work since the installation was not complete in the first place.

I tried plugging it onto another system as a Slave but it doesnt even show up : /

Heres the big problem i ran into;
I cant seem to get in teh partitions on my HD ( View or enter, there were 4 of them on this HD).Is there any proggy you guys would recomend to get into NSFT partitions from dos?
Also I tired this a prog off of bootdisk.com called xpquik ( it's suppose to be for reseting boot records for boot errors) and it came back with a missing file called hal.dll
I wanted to copy that file back into the dir but i cant seem to get into drive C:

If you guys know how i could get into the C: partition and copy hal.dll file from a floppy or RE-fresh the XP install i have, with out formatting the C: drive or if there is no other way; format JUST the C: drive and do a clean install. Or if you know... Read more

A:Windows Loading error after failed install of SystemWorks (Boot Error)


You should probably start off with the simple method of booting to the recovery console (see the above for instructions to enter the recovery console) and running the commands fixboot and fixmbr.

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