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Installed SURT...where is it?

Q: Installed SURT...where is it?

I installed(Run instead of Save) SURT from a link posted by Brink but I cannot locate where it was filed.

RELEVANCY SCORE 200
Preferred Solution: Installed SURT...where is it?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Installed SURT...where is it?

Selecting Run puts the file in the Temporary Internet Files area.

Once the SURT has run, that is it. It has done all that it is going to do. There is no start menu entry and there is no user interface.

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RELEVANCY SCORE 44

Because my satellite internet will take ages (like 80 hours or something) to download SURT, would I be able to download it onto a USB (via WIFI from my town's library, onto my laptop) and then install/run it on my home desktop computer?

Please forgive if this is a stupid question

A:can I run SURT from a USB stick?

You can - but I'd advise copying it to the desktop and running that copy, unless it's USB3, as it's a very large file.

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RELEVANCY SCORE 44

Trying to follow the instructions for new postings, I tried to download the SURT for Windows 7 64 bit, and got an error message . Where can I go from here? I am running Win 7 Professional on a new HP computer. I am getting no error messages when I try to run Windows updater, but get this when I try to update Windows Security Essentials:. Despite the MSE srror message, when I run Speccy, it shows a normal internet connection, and I have no trouble connecting to anything else on the internet - just Windows updates.

A:SURT error

Please follow this tutorial. It will give needed information to our expert.

Windows Update Posting Instructions

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RELEVANCY SCORE 43.6

The pc is definitely backleveled since I had to restore. It has all updates up to 7/12. While I have had any problems with updates (so far) I thought that it might be wise to install the SURT. My only concern is whether that would create problems with updates since I am so far behind.

thanks

(I could not find an answer for this question which may well be a dumb question.)

A:SURT WIN7 64bit

It only corrects any problems it finds - it doesn't install anything new.

Unless you're seeing problems with updating or the like, then there should be no need to run the tool.

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RELEVANCY SCORE 43.6

Hi everybody,

It's a lil bit annoying to get a failed Win 7 Sp1 update screen.
So I ran the SURT tool and it installed successful on my laptop.
But still I can't install the SP1
Even after a restart...no any progress.

Hope someone can help me out of this.

I also attached two files. I don't no which one is the right one.

Thanks!

A:Failed Win 7 SP1 update after SURT

Can someone help me?

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RELEVANCY SCORE 43.6

Hi,
I just ran CheckSur Scan and there are some problems that I can't fix alone.
You'll find enclosed the log file
Thanks in advance for your help !

A:SURT corruption issues

Hello again
Here's the error list - slightly abridged..

Code:
Summary:
Seconds executed: 4362
Found 65 errors
CSI Manifest All Zeros Total count: 53
CBS MUM Corrupt Total count: 6
CBS Catalog Corrupt Total count: 6

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17207_none_71a4711066d83b13.manifest
winsxs\manifests\amd64_microsoft-windows-s..-jscript9.resources_31bf3856ad364e35_11.2.9600.17207_en-us_c425f8bb8d103b17.manifest
winsxs\manifests\amd64_microsoft-windows-ie-f12tools.resources_31bf3856ad364e35_11.2.9600.17207_en-us_8d13b12bc9f0c3b8.manifest
winsxs\manifests\amd64_microsoft-windows-ieinstal_31bf3856ad364e35_11.2.9600.17207_none_cb06a41ea6a2081d.manifest
winsxs\manifests\amd64_microsoft-windows-ie-diagnosticshubis_31bf3856ad364e35_11.2.9600.17207_none_f259db3fd643baac.manifest
winsxs\manifests\amd64_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.17207_en-us_6d650557f9d1d6fe.manifest
winsxs\manifests\amd64_microsoft-windows-i..riptedsandboxplugin_31bf3856ad364e35_11.2.9600.17207_none_3e46a8a9805d3113.manifest
winsxs\manifests\amd64_microsoft-windows-i..riptcollectionagent_31bf3856ad364e35_11.2.9600.17207_none_9832130dadca15bd.manifest
winsxs\manifests\amd64_microsoft-windows-inetres-adm.resources_31bf3856ad364e35_11.2.9600.17207_en-us_5208ad7c927bb33c.manifest
winsxs\manifests\amd64_microsoft-windows-i..etexplorer-optional_31bf3856ad364e35_11.2.9600.17207_n... Read more

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RELEVANCY SCORE 43.6

I have Errors during Windows Update
Error 800B0100. Serviceupdate Tool don't solve the issue.
Hardcopy & Logs in Zip-File

Please Help

A:Errors W7 Update before and after SURT

The CheckSUR shows the following problems

Code:
Unavailable repair files:
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.mum
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-German~31bf3856ad364e35~~~10.2.9200.16437.cat
In fact, all of those errors are perfectly normal - for IE10 in Windows 7.


The problem seems to be in the SoftwareDistribution folder...

Code:
Line 527505: 2013-10-27 11:41:13, Error CBS Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\fbae14e17f6dcf95662597649e2ec185\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
Line 527511: 2013-10-27 11:41:15, Error CBS Failed to verify if catalog file \\?\C:\Windows\SoftwareDis... Read more

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RELEVANCY SCORE 43.6

Hi,

I have tried to install SP2 on my Vista Home Premium 32 bit (Dutch). After evenings trying to fix some problems with FixIt and Readiness it's going better and better. But SP2 won't install yet. In my checksur.log there are a few problems, after more than 900 were repaired. Can someone help me to fix these problems so I can try to install SPV again?


Code:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-03 20:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2.manifest x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a.manifest x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f.manifest x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f
(f) CSI Manifest Fail... Read more

A:A few problems after SURT (tried to install SP2)

Originally Posted by BasW


Hi,

I have tried to install SP2 on my Vista Home Premium 32 bit (Dutch). After evenings trying to fix some problems with FixIt and Readiness it's going better and better. But SP2 won't install yet. In my checksur.log there are a few problems, after more than 900 were repaired. Can someone help me to fix these problems so I can try to install SPV again?


Code:
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-08-03 20:17
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2.manifest x86_81a783d915bb6f248faec54858397f60_31bf3856ad364e35_6.0.6000.20895_none_8c1d577eb7f137c2
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a.manifest x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_6.0.6000.21148_none_15ef6be02bd9d67a
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_none_7e2e53603f89ed2f.manifest x86_microsoft-windows-w..owsupdateclient-aux_31bf3856ad364e35_7.0.6000.381_... Read more

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RELEVANCY SCORE 43.6

For the last two months I have been having to reinstall the same win updates over & over?-
Now its the Windows Malicious Software Removal tool that keeps coming up, and as soon as I install it
the updt icon immediately pops up saying updates are ready for your computer (over & over)?

I tried to download the Win7 32-bit SURT tool from your forum link, but it says it's Not available?

A:Can't download SURT tool to fix...?

The most likely reason for the MSRT to repeat is that it crashed at some point.
The most likely reason for that, is that the machine is infected.
Try this link for the CheckSUR tool...

Download System Update Readiness Tool for Windows 7 (KB947821) [October 2014] from Official Microsoft Download Center

(direct link - 32-bit Windows 7CheckSUR)

Also...

Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM Premium' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Quarantine everything it finds

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RELEVANCY SCORE 43.6

I'm trying to follow the posting guidelines before I post my Windows update problem but don't know which SURT file to download, could someone please help?

My computer properties are :

Windows 7 Home Premium
Copyright 2009 Microsoft Corporation. All rights reserved.
64-bit Operating System

(I have not been able to succesfully download/install Service Pack 1, which is the problem I will eventually ask about, and every option I see for SURT has an SP, which I don't have at all.)

ETA - Sorry guys, just saw I wasn't reading things properly.

A:which SURT file should I download?

For the SURT you need to d/l this file: x64-based (64-bit) versions of Windows 7 SP1 and Windows 7
https://www.microsoft.com/en-us/down....aspx?id=20858

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RELEVANCY SCORE 43.2

taking the two issues people have come back to me with

SURT

The SURT has not fixed the problem; the same 4 updates fail as before i.e. :
- Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition,
- Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
- Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
- Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition

Log files don't mean a lot to me. But here goes for anyone who can interpret. Attached are the simple log files in plain and CBS zips after the SURT run - before and after failed software update

IE11 and YouTube: Someone asked for a better description of the problem. Best done with an example: If I open YouTube and attempt to type a search string e.g. Joe Bloggs, it locks up with a YouTube failing to respond pop-up at the bottom. On the other hand, if I type a search string into Google e.g. Joe Bloggs on YouTube, then I can click any of the links and YouTube runs perfectly, and more to the point, will accept any new search string.

In the mean time, I'll go look for updates after next Patch Tues/Wed so I can shut my machines down sensibly

A:Wrap up to the SURT suggestion (and IE11)

SURT found nothing wrong - and the CBS logs contain no useful data.

Please follow the Windows Update Posting Instructions and post the requested data

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RELEVANCY SCORE 43.2

Hello.

I can't check for Windows 7 Updates. I get an error saying that the service isn't running, even when it is (I checked services.msc). I tried running SURT, but I get an error 0xc8000247. I tried sfc /scannow, didn't work. CBS logs are attached. Thanks.

A:Can't check for updates, SURT fails.

You're probably also getting a 'non-genuine' error??

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 42.4

I understand that this SURT is supposed to resolve the eternal "searching for updates" so I would be extremely please if someone could tell me where this marvel can be found
Thanks a lot for your time

A:where can I find SURT tool to kick w7 updates

I don't know about SURT but the following will resolve the Windows update problem.

Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next reboot your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605

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RELEVANCY SCORE 42.4

good evening, I have tried following your instructions to post information regarding the error, but surt fails to execute the hotfix.
For the past month, I kept getting disconnected from my wifi, it would stop working, and could not run the troubleshooter either.
I ran windows updater, it did update some files, but failed with 3 having to do with microsoft net framework.
I play FSX and P3D, today I tried upgrading my P3D to a new version and it failed as well, never happened before.
since I could not run surt, can you please guide me thru what steps I can take, this is driving me crazy and those games are what keeps my brain distracted from thinking about a bladder tumor.
I am enclosing the error logs as well.
Thanks.

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RELEVANCY SCORE 42.4

Hi, Been battling this for awhile.
Tried all I could find on this problem to no avail.http://www.sevenforums.com/images/smilies/sad.gif

ran chkdsk, sfc
Thank you for any help.

When sp1 install fails: Error: Error_SXS_COMPONENT_STORE_CORRUPT(0X80073712)

SURT log:

Checking System Update Readiness. Binary Version 6.1.7601.22471 Package Version 22.0 2014-01-09 18:22 Checking Windows Servicing Packages Checking Package Manifests and Catalogs Checking Package Watchlist Checking Component Watchlist Checking Packages Checking Component Store (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17 (f) CSI Manifest Missing 0x00000002 amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9 Summary: Seconds executed: 1117 Found 2 errors CSI Manifest Missing Total count: 2 Unavailable repair files: winsxs\manifests\amd64_microsoft-windows-smbserver-v1_31bf3856ad364e35_6.1.7600.20789_none_3679fea7293e9b17.manifest winsxs\manifests\amd64_microsoft-windows-smbserver-v2_31bf3856ad364e35_6.1.7600.16664_none_35f63056101d60a9.manifest

A:SURT reports 2 errors which is causing sp1 not to install

Please follow the Windows Update Posting Instructions and post the requested data

partial reports are absolutely no use at all.

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RELEVANCY SCORE 42.4

Looking down this list of current update failures,

one might be excused for thinking Microsoft has a serious problem which started a couple of days back.

I have spent the last two days trying to re- install failed up dates.

About twelve in all and only relative to two error codes (800F08260) for most of them, then an odd

two with (80070490). First I tried finding a restore point prior to everything going wrong. Windows was

less than appreciative of that and the restore failed. I tried updating single updates manually but no go,

they still failed. Two days back I put in new antivirus and firewall and I wondered if that was the problem,

so I disabled and went back to Defender and Windows firewall. Nope, that made no difference.

So I logged on here, took note of "Windows update posting instructions"

and worked my way down to the SURT program. I attempted to install the version for Win 7 64 bit

and initially it looked good and was installing (9KB947821) (which I was surprised to see was a Hot Fix? )

when it hung. I left it for a while but it just was stuck there, so I killed it with task manager and

downloaded a new version then installed it. It also reached the same point then hung.

If I go look at the update history it shows a failure for (KB947821) but then a success!

I suppose I should think myself lucky but, what I would like to know is, If I instigate Windows Updates

now. will they all work? In other words, was that hot fix the thing needed to... Read more

A:Problem with SURT hanging when downloading (KB947821)

For everyone's info, the re-run of ten windows updates, failed when 35% into the re-boot.

This has started me thinking about alternative OS solutions.

Bobthequill

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RELEVANCY SCORE 42

I believe I've a corrupt file system/registry. The windows explorer hangs a lot. Accessing files in drives takes too long. Ran Malwarebytes, NOD32 online scanner. It's all clean. SFC doesn't run.

So, I've run SFCfix.exe & attached the generated SFCfix.txt. I've also attached CBS.zip. Please help.

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RELEVANCY SCORE 42

I've got a system that was acting weird on, running slow, etc. I did an repair install of Windows 7 SP1 over the existing OS and can't get all of the Windows updates to roll.

I attempted to do SFC /SCANNOW and it reports no integrity violations.

KB947821 was run overnight and this evening, I found the computer still running it with the "Searching for updates" prompt.

CBS folder is attached.

SFCFix shows:
---------------------------------------------
SFCFix version 3.0.0.0 by niemiro.
Start time: 2017-01-07 21:29:07.744
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
CBS & SFC total detected corruption count: 0
CBS & SFC total unimportant corruption count: 0
CBS & SFC total fixed corruption count: 0
SURT total detected corruption count: 111
SURT total unimportant corruption count: 0
SURT total fixed corruption count: 0
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2017-01-07 21:29:17.739
-------------------------------------------

I've looked around the forums online and tried various things, but can't seem to get the updates to pull down correctly.

Thanks in advance for any assistance that can be provided.

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RELEVANCY SCORE 42

Dear Sevenforums,

I just installed a new HDD by WD into a HP DV7T (2008), everything has been going well up until I tried to Update Windows. I did not retain anything from the previous installation as the previous hard drive up and quit on me!

I activated windows and had it confirmed as genuine.

I followed the instructions posted on another page and tried to install SURT and got an error: 0xc8000247.

I was hoping for some suggestions, Direct X , Java, MSE and Mechwarrior Online wouldn't install.

Perhaps a driver issue?

Have a great day all!

Sincerely,
Noodle123

A:New HDD, Windows will not update, cannot install SURT error code below

This error is due to problems with the hard drive drivers.
First, open Device Manager, and click on View > Show hidden devices

Are any devices showing with yellow triangles or red crosses?
If so, Uninstall them, then reboot and see if that cures the problem.

if not...

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 42

I am going to ask a quick question while SURT is running on my laptop. I am very vulnerable on that pc as the updates have not updated since reinstall of win7 sp1 yesterday. Can I turn off my internet connection while that program is running? Thank you.

A:Running SURT for update problems-Compaq C62 laptop

Since no one has offered any advice, I just kept truckin'. I downloaded and I ran the SURT package. I have been at all of this since 11 this morning and succeeded in downloading 148 windows security updates. I was told after reinstalling sp1 there would be around 200 but the windows update menu indicated that 68 were "recommended" not important. That would bring the number to 196. I think I will just not worry about those 68 as they are not "important". Hope I am back in safe territory.

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RELEVANCY SCORE 42

Please help me in solving a windows update failure. I have windows 7 Home Premium SP1 64.

The two windows updates that fail are
System Update Readiness Tool for Windows 7 (KB947821)
any Microsoft.NET framework both 4.5.2 (KB2901983) and 4.6.1 (KB3102433)

I found a similar thread and followed the steps in it, but no joy.
Performed SFC /scannow, but the WRP did not find any integrity violations. I tried to run the SURT tool (same tool as KB947821) by a manual download and run but it reports the "hotfix failed to install". So I don't have a SURT tool log to submit.

What's the next step?

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RELEVANCY SCORE 42

I'm having a weird problem for the past few days. On my laptop, I can surf to most websites, but can't sign into hotmail and yahoo mail ... I get a 'Page cannot be displayed' error after I enter my username and password.

However, I have a desktop as well ... and at the same time that my laptop browser gives an error, I can logon to the same websites from my desktop without an issue.

I've also have experienced a similar problem logging onto eBay, mapquest etc … and I had the same problem right now while posting this message! My laptop gave a ‘page cannot be displayed’ error when I clicked on ‘preview post’ … so I had to post this from my desktop.

This problem has been haunting me for several days on just these few websites, so its not a case of a server being temporarily down.

The laptop has WinXP, and the browser is IE ver
6.0.2800.1106.xpsp2.030422-1633
The desktop has Win98, and the broswer is IE ver 6.0.2800.1106

I had uninstalled JRE from my laptop earlier this week; and I wondered whether that was causing this problem. But the problem persists even after I reinstalled 'Java 2 Runtime Environment Standard Edition v1.3.1_02'.

Please help!

- 123champ
 

A:Can surt the net, but can't logon to hotmail, yahoo ... or post a message here!

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RELEVANCY SCORE 41.6

Hello, I recently replaced a defective HDD in my laptop with a new WD Black 750G HDD, re-installed my Windows 7 image using my recovery DVDs, but can't seem to update Windows OR start Windows Defender (error 0x8e5e0247). I followed the steps from "Windows Update Posting Instructions" and am listing the results:-

1. System Update Readiness Tool installation resulted in error:0xc8000247.

2. Also performed SFC Scan three separate times and received the same "WRP found corrupt files but was unable to fix some of them." (see attached CBS)

When I manually try to install updates, I get "Windows Update cannot check for updates because the service is not running. Restart your computer." But if look in local services (Task Manager) Windows Update is started & running.

Any help in resolving this issue would be greatly appreciated.
PS: There were some programs included in the restore, Norton AV being one of them. I uninstalled it, then downloaded the Norton Removal Tool & ran that as well. I'm mentioning this because it was recommended several times in other threads regarding this same error.

A:Cannot install Windows Updates & error 0xc8000247 while running SURT

Any Help?

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RELEVANCY SCORE 41.6

How's that for a Topic?

I first noticed the problem while trying to install QuickBooks.
It complained about the .NET framework.
When I went to Add/Remove Windows components, it was blank.
I googled and studied more.
I tried SFC /scan now. "Windows Resource Protection could not perform the requested operation."
Notice Application log is full of 1001 - Windows Error reporting with the following:
WindowsWcpOtherFailure3Not available06.1.7601base\wcp\componentstore\storelayout.cpp

SURT appears to install, but really doesn't run.
There are more symptoms, but that's enough for starters.

CBS logs attached.

I appreciate any help you can offer.
TalbotM

A:Updates loop, SFC won't run, SURT doesn't work, Can't System Restore

The CheckSUR reports this...

Code:
Checking Packages
(f) CSI Unable to Query Store Version 0x00000002
This means that there is a major problem with your registry.

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

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RELEVANCY SCORE 41.6

Hi all-

This is my first post so hopefully I'm doing it correctly.

I've been having issues with my Windows update service not checking for updates since it says the service isn't running. I have tried various other fixes that I've seen in other threads such as running Malwarebyte and FSS. When running those tools, no issues were found.

I downloaded SURT, and while the installation will initialize, it stops and gives me a 0xc8000247 error.

I ran sfc /scannow and have attached the log file below.

I have also enclosed the CBS logs as requested.

I am running Windows 7 Professional (64-bit) and have SP1 installed. Please advise if there is any additional information that you need. If it matters, the computer in question is an HP Pavilion DV8.

Thank you,

Tom

A:SURT error 0xc8000247 and Windows update service isn't running

Did you not think it might have something to do with the non-genuine notification you're also almost certainly getting?


This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 41.6

I've previously posted for help under "Performance & Maintenance". I thought it would be more appropriate to ask for help here.

I believe I've a corrupt file system/registry. The windows explorer hangs a lot. I've a hard time accessing files on the hard drive. Ran Malwarebytes, NOD32 online scanner. It's all clean. SFC doesn't run.

So, I've run SFCfix.exe & attached the most recent version of SFCfix.txt & CBS.zip.

I've attempted some repairs by running Windows Update Readiness tool, looking at CHECKSUR.log, by downloading the individual updates mentioned in the log, placing them in C:\windows\temp\checksur\packages folder, and running WURT again & the summary of checksur.log reads.

Seconds executed: 1718
Found 106 errors
CSI Manifest All Zeros Total count: 2
CSI Payload File Missing Total count: 1
CSI Payload File Corrupt Total count: 1
CBS MUM Missing Total count: 3
CBS MUM Corrupt Total count: 6
CBS Catalog Missing Total count: 5
CBS Catalog Corrupt Total count: 3
CBS Registry Error Total count: 13
CBS Watchlist Package Missing Total count: 72

Unavailable repair files:
winsxs\manifests\x86_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.22853_none_f074c244483f4149.manifest
winsxs\manifests\x86_microsoft-windows-packager_31bf3856ad364e35_6.1.7601.18645_none_eff7f4132f17bb15.manifest
servicing\packages\Gin8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~x86~ja-JP~7.1.7601.1649... Read more

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RELEVANCY SCORE 38

Please help me out - I replaced my defective HDD with a new Samsung Spinpoint HDD, re-installed my Windows 7 image using the recovery DVDs, and can't update windows at all after that. I tried following the steps from Windows Update Posting Instructions - System Update Readiness Tool (SURT) and could not install that update either - got the attached message.
Thanks in advance,
Mike

A:Windows Update not running. Error Code 0xc8000247 when running SURT

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

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RELEVANCY SCORE 35.2

Windows Update spins forever on "checking for updatse". The Win Update Troubleshooter gives error 0x8024402C. I have tried numerous fixes including some KBs - no success.

Today I tried steps 1 and 2 that you recommend should be run before posting on this problem.

1. The SURT installer has been spinning > 3 hrs on "searching for updates on this computer".

2. I ran "sfc /scannow". It says "Windows Resource Protection found corrupt files but was unable to fix some of them" and refers to CBS.log - but that is an empty file.

Can anyone advise me?

A:Windows Update spins "checking for updates"; SURT installer spins

Hi Bill,
have you tried the fixit from this link
https://support.microsoft.com/en-us/kb/883821
Roy

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RELEVANCY SCORE 32

XPS13 with Windows 10.  See screen shot below.  Dell Support Assist program says the two driver updates are recommended.  clicking "install" it shows progress to install, then says installed, but on refresh or re-entry to the program it still shows them as needing to be installed.  No errors generated.  Other driver updates done the same way without issue.  Suggestions?

A:Dell SupportAssist - says driver updates are installed but still showing need to be installed after refresh?

Don't use Dell Support assist with windows 10. Windows 10 will install generic drivers if Dell doesn't have win 10 drivers. You should mention the full model name of the computer. Does Dell support your model for upgrading to win 10? If so, get the win 10 drivers from Dell Drivers and Downloads.

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RELEVANCY SCORE 32

Hi All,
This is regarding confirming whether windows updates are installed or not on PC.
I have manually installed KB2971203 on my windows 8.1 enterprise machine and rebooted PC and looked at installed updates but not able to get it.
Also, 
ran the command >systeminfo.exe | Findstr KB2971203 but ourput of command is null/blank.
can anyone help me here on how to troubleshoot it.
I just want to confirm that required kb is installed.
-Atul

TheAtulA

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RELEVANCY SCORE 32

Hi All,
This is regarding confirming whether windows updates are installed or not on PC.
I have manually installed KB2971203 on my windows 8.1 enterprise machine and rebooted PC and looked at installed updates but not able to get it.
Also, 
ran the command >systeminfo.exe | Findstr KB2971203 but ourput of command is null/blank.
can anyone help me here on how to troubleshoot it.
I just want to confirm that required kb is installed.
-Atul

TheAtulA

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RELEVANCY SCORE 32

hi peoples

i have installed my media centre for the 3rd time in a month. Due to various issues. (1 being sleep) Now i have installed the same drivers as the first build for HDMI audio and video, which i had perfect dvd playback and tv on, however i am faced with errors about video drivers not properly installed.

Last time it was the HDMI driver which i have installed and reinstalled 3 times. It seems every time i follow the exact same process at rebuilding vista 64 i get a different result.

Is there a way you can reset media centre so it checks the drivers all over again. I am interested in resetting audio and video if possible

A:Vista x64 media centre video drivers not installed or installed incorrectly

Hi, audiophile, and welcome to the forums.

It would help to know your Graphics card and setup - I have installed Vista Ultimate x64 twice - once for testing, and then a format and reinstall as I changed the partition setup - since then (2 months now) I have not had a single issue with WiMP / WMC.

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RELEVANCY SCORE 32

Hello, and thanks in advance for your time!Earlier this afternoon, I noticed that the sound on my Thinkpad W510 was no longer working. I hadn't really done anything of note with my computer- just updated Adobe Reader to v9.2, that I can think of. When I checked the notification area, I saw this:However, when I right click and click "Playback Devices", I get the following: I immediately checked Device Manager, and found that everything appeared to be fine:I tried uninstalled and reinstalling the Conexant and NVIDIA drivers, as well as updating BIOS. Nothing seems to help, When try to use the mute/volume buttons on the keyboard, the speaker mute button lights up when pressed, but the microphone mute and volume +/- buttons don't appear to do anything. I've also tried plugging in headphones, and that does not make any difference. When I boot from an Ubuntu CD, however, sound works fine, so I don't think that it's a hardware issue.Anything that you folks could do to point in the right direction would be greatly appreciated. Thanks!

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RELEVANCY SCORE 31.6

So like the title says I am having problems with my m6600 laptop telling me there is no ram installed even when there is. I even have the compatible ram purchased new from dell in it with no post. I have replaced the motherboard as well and I get the same issue. Dell's useless customer service chat has wasted about 15 hrs of my time without answering a single question. I just get transferred until they tell me they can't help because of the out of service warranty yet dell's stupid site tells me I am eligible for chat after putting my service tag in. Dell has proven to be the worst customer service ever just like everyone on the internet says. Who gives a *** if my warranty is out I just need my queswtion answered so I can fix this piece of *** myself. I don't want to talk to some indian *** on the phone who can't even understand me well enough to help, " Hello this is Hamid, I am very sorry for your frustrations" Like come on dell you cheap fucks. You sell an inferior product that usually always breaks after the warranty goes out then hire non english speaking d bags to not help your loyal customers? I have been buying alienware for years and always have to fix the turds myself since dell is too incompetent to build things that dont break nor do they fix the issues when items are under warranty. That being said someone tell me why my m6600 keeps telling me I have no ram and fails to post even after using the correct voltage and speed ram from de... Read more

A:M6600 Will Not post, Giving no ram installed error when I have proper ram installed and have tried 8 diff sticks, even changed out mobo

what MB do you have? is dual core/quad core? what year was build? what CPU is currently in it? i5/i7? this will all help you so please answer. I have a 6500 and it needs tlc. so lets figure it out. did you change original MB because of this same exact problem? or other reason? did you keep old MB? let me know.

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RELEVANCY SCORE 31.6

A virus or something hit my Compaq computer. I have Windows XP and Norton Anti-virus. Norton was in the process of blocking the virus when the system froze up completey and a re-boot was the only option. Some of the XP start up files were corrupted or deleted or something, so that Windows XP will no longer start properly. The welcome screen comes up fine, but the desktop is now just a completely blank blue screen, no error messages, no icons, no start menu, task bar....nothing. So I cannot open any programs or do anything except CNTRL ALT DEL to shut down or restart. I tried to do a restore in safe mode - didn't work. Then I tried to re-install XP in repair mode, and I kept getting error messages that certain (multiple) files could not be copied. In the end, the repair installation was unsuccessful. So, I did a complete new install of Windows XP to a new folder (c:\windows2). This install worked fine. Now there are 2 versions of XP on my computer and when I boot up I have to choose which one to use. My question is regarding the programs that were already installed, such as MS Office, Norton Anti-Virus, Family Tree Maker etc. How do I get the newly installed XP to recognize these programs which were previously used by the now dysfunctional XP? When the new XP starts and I click on programs, none of the programs installed on the computer are listed. How do I pull them in to the new XP? If I re-install the programs then I won't have my data saved in the previous versio... Read more

A:How do I open previously installed programs on a newly installed Windows XP?

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RELEVANCY SCORE 31.6

This question was hard to google since it is a little complex to to type out the question but I don't think may be too difficult to answer.

The question is this:

Will performance speed be different

if I have a setup of WinXP(Home or Pro) in a HDD with no software installed in it and a separate HDD with all apps/software installed on a separate HDD

OR

if I have a setup of WinXP(Home or Pro) in a HDD with all the apps/software installed on that HDD? (The extra HDD would be separate for music, pics, docs, etc)
Thanks in advance for reading this question.
 

A:Solved: Performance speed if OS installed in HDD wth no software installed compared 2

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RELEVANCY SCORE 31.6

Hello,
 
My Laptop was remotely accessed"unauthorized and I believe up to 7 files were installed, although I do not know what they were and can not find them.
.
The next day my bank info was compromised and I started receiving phone calls and text messages, possible keylogger or remote access still on my PC? 
 
Here is my log as an attached file

A:PC was unauthorized remotely and exe's files installed. Keylogger installed?

​Hi,
​I see you have already run several tools. when you ran FRST it produced another log called addition.txt that you can find in the same location you have FRST. Can you post that log. We will also get another tool to use.

​Usually Iam only on line once or twice per day so you may not get a response back from me until the following day.

​Download TDSSKiller (exe or zip version) and save it to your desktop.
http://www.bleepingcomputer.com/download/tdsskiller/
    Doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
    Accept the EULA and KSN statement to continue the install
    Click the SCAN button to start.
    If an infected file is detected, the default action will be Cure, click on Continue.
    If a suspicious file is detected, the default action will be Skip, click on Continue.
    It may ask you to reboot the computer to complete the process. Click on Reboot Now.
    If no reboot is required or no threats found click on Report. A log file should appear. Please copy and paste the contents  in your reply.
    If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of     TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.

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RELEVANCY SCORE 31.6

I'll start from the beginning. Put together a computer of spare parts from old pc's neither of which are very old. Everything works fine, I installed vista only to find out nvidia doesn't support nforce2 for vista. I couldn't get my mouse or audio to work, only keyboard. XP drivers for nforce2 wouldn't work on vista. So I formatted my partition and began to instal a fresh copy of windows xp everything was fine until computer restarted and now the computer hangs at boot. shows graphics card information then hangs after showing Main Processor: AMD athlon 2800+. It wont boot and I cant get into bios to even boot from cd or anything. I know enough to be dangerous, not the tech savy individual. NEED HELP

A:installed vista didnt like, installed xp but hangs at boot

is there any jumpers i can connect or something of the sort to reset the hard drive...

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RELEVANCY SCORE 31.6

hp15-ay514tx New Laptop installed win-10 and installed drivers from hp web site but touch pad vibrating. we could not point a location, this we seened in many hp notebooks. any solution? help me

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RELEVANCY SCORE 31.6

Hello, and thanks in advance for your time!

Earlier this afternoon, I noticed that the sound on my Thinkpad W510 was no longer working. I hadn't really done anything of note with my computer- just updated Adobe Reader to v9.2, that I can think of. When I checked the notification area, I saw this:



However, when I right click and click "Playback Devices", I get the following:



I immediately checked Device Manager, and found that everything appeared to be fine:



I tried uninstalled and reinstalling the Conexant and NVIDIA drivers, as well as updating BIOS. Nothing seems to help,

When try to use the mute/volume buttons on the keyboard, the speaker mute button lights up when pressed, but the microphone mute and volume +/- buttons don't appear to do anything. I've also tried plugging in headphones, and that does not make any difference. When I boot from an Ubuntu CD, however, sound works fine, so I don't think that it's a hardware issue.

Anything that you folks could do to point in the right direction would be greatly appreciated. Thanks!

A:No sound: No Audio Output Device is Installed, even when it is installed

The Red X on the speaker icon in the notification area means there are no speakers plugged into the Green Speaker out jack on the back of the computer.

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RELEVANCY SCORE 31.6

I was wondering if this would help?
Fix - Catalyst Control Center - CCC - will not open/install

I see no evidence that the AMD driver installed at all.
Right click desktop does not show ccc, and ccc is not in the lower right panel.

Windows shows an amd driver 8.5 and driver date from 2009??
And the program says it is an install manager??

A:installed HD 2600 pro card, installed AMS driver, but no ccc software?

I just installed 'hydravision' and got not software complaints.
I still see nothing about ccc or AMD driver etc...

Site where I got the driver
http://support.amd.com/en-us/downloa...s%207%20-%2032

card is visiontek hd 2600 pro AGP

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RELEVANCY SCORE 31.6

Hello,
I recently decided I would attempt to upgrade to Windows 10. However the icon was not visible.
I thus googled the problem and found this site:
Windows 10 Upgrade: How to Upgrade to Windows 10 ?
Which states: "If you don?t see it, visit our Q&A page for more info." directs you to:
Windows 10 FAQs ?
Which then, under the heading "Why don?t I have the Get Windows 10 app?" the link directs you to:
https://support.microsoft.com/en-us/kb/3081048
I downloaded the troubleshooter from here and ran it.
The troubleshooter informed me I do not have the update KB2952664, which I did.
I found the update in my update history, then deleted it and reinstalled the update.
After attempting to rerun the troubleshooter, it gave me the same error even though I have definitely successfully installed this update!

I also attempted the manual resolution with no success.

I have also attempted:
Get Windows 10 App/Icon is Missing or Not In Taskbar - Here's the fix! | Keen and Graev's Gaming Blog

Help please!

A:Windows10 Icon not visible - KB2952664 is installed but not installed?

Try step 3 here Windows 10 - Upgrade Installation - Windows 10 Forums

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RELEVANCY SCORE 30.8

Okay, I pretty much screwed myself.

I just bought a computer a couple months ago that came with Vista and was having major problems with the USB ports (it wouldn't even read my brand-new IPOD), and I read somewhere that i could install XP on a computer like mine...and I did just that. The instructions said to create a partition so I did that, and then I installed XP. Now I can't access any of my programs, my drivers don't work, and I don't have a recovery disc nor did my computer come with a Vista DVD with which to re-install Vista with. I went from bad to worse.

I would much rather just deal with the USB problem than what I have now, and I have a warranty so I would like to take it back, but my problem is, how do I put Vista back? How can I delete XP?? I tried going through the BIOS and I don't see anything that can help me.

ANY help would be greatly appreciated. I'm totally desperate. Thank you.
 

A:I installed XP on a computer that had Vista pre-installed and now I'm stuck...HELP!

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RELEVANCY SCORE 30.8

Hello,

Is there a list of hotfixes that are required to be installed prior to installing SP1?

I am trying to slipstream SP1 into an installation DVD for Windows 7. It works fine, however, after I installed my newly created DVD, I found an update that said "You must install this patch before you install SP1. If you have already installed SP1, please uninstall it, reinstall this patch, then reinstall SP1." Obviously I want to integrate that patch before I slipstream SP1.

Is there a list of patches that need to be applied before SP1 is applied?

Thanks,
Casey

A:List of updates required to be installed before SP1 is installed?

CaseyE,

Read through my blurb below to see if there if anything useful there to assist you....
Make sure your computer is updated as recommended before proceeding....

Win 7 SP1.
Generic steps to take before installing Windows 7 Service Pack 1.

* How to increase your chances of installing Service Pack 1 successfully.
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

* Update your device drivers to the most recent Windows 7 device drivers from your computer manufacture's support web site (for your specific make and model)

* Start by installing the chipset/motherboard driver followed by the remaining available drivers.

* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.
Click on Start/All programs/Accessories > Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW

* Run the System Update Readiness Tool:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

* Windows 7 - Service Pack 1 – How to install Step by Step
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

* Learn how to install Win 7 SP1
Learn how to install Windows 7 Service Pack 1 (SP1)

* Win7 SP1: Installation tips
Windows 7 SP1 Follow-up

* Also: Steps to take before installing Win7 SP1
Steps to follow before you ... Read more

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RELEVANCY SCORE 30.8

I installed Windows 7 to a machine that had XP already installed. When I start the computer it just boots into XP. There is no boot manager giving me an option to boot to Win 7. I accessed repair from the Win 7 disk on start up and ran bootrec /fixboot and it said everything was cool but same issue. When I was installing Win 7 it ran thru the whole set up routine and restarted several times into Win 7. I shut it down when it said it was finished but the next morning it started up in XP. Would fixmbr help if fixboot didn't? Any suggestions?

A:installed win 7 dual boot with XP already installed, can't access Win

Confirm that the 100mb System Reserved (if you have it) or Win7 partition (if you don't) is Partition Marked Active,

then run Startup Repair - Run 3 Separate Times until Win7 starts and is marked System Active in Disk Mgmt.

Then install EasyBCD (click Download - no Name or Email required) to Win7 to add XP by name, allow it to autocomplete drive letter, Save and reboot to Dual Boot menu.

If any further problems, post back a screenshot of Disk Management - Post a Screen Capture Image

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RELEVANCY SCORE 30.8

I had someone put Unbuntu on my computer and I don't like it. I am trying to install Windows 7 Home Premium. I was able to erase Unbuntu and have installed the Windows 7 Disk. I install it in safe mode but I keep getting stuck, states that
"Windows cannot be installed in the hard drive space. Windows must be installed into a partition formatted as NTFS. Windows cannot be installed to the hard disk space. The partition is of an unrecognized type." I have downloaded from a link in this forum what I thought were the drivers needed. That did not help the situation. In the help section of the computer, it states I can use the "advanced set up" and load the create a partition but I am not having any luck there either.

I am sorry that I don't know much about the specs of this desktop.

Please help. I would greatly appreciate any help. I am not an IT person; everything I know is learned by research or asking others.

Thanks so much for any input.

A:Windows can't be installed - Must Be Installed on Partition NTFS

Hi and welcome to SevenForums,
See if this clears up how to enter the custom install to format the drive,
Clean Install Windows 7

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