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Unsure if virus, operating system problem, or hardware problem

Q: Unsure if virus, operating system problem, or hardware problem

Hi, I'm in need of figuring out if my laptop was infected by a trojan, the operating system went kapoot and i need to reinstall it, or if its hardware failure. I used it last night and my AVG caught a "small trojan horse" called cryptbase.dll and after removing it i believe is where it began. My computer restarted and ended up starting up with the acer splash with me able to click f2 for setup. But f8 doesn't work and causes a long beeping noise if i leave it alone it goes to a black screen with a underscore blinking at the top left. i've done some research but, im unsure which route to take without taking some advice for my own laptop. My laptop is a Acer Aspire 5741-3541, Windows 7,intel core i5-450 processor, 4 GB DDR memory, 500 GB HDD. if you need more information please ask because im unsure with what is needed to fix the problem. The solutions i've heard is reinstalling windows 7, or it might be a HDD problem. Thank you.

RELEVANCY SCORE 200
Preferred Solution: Unsure if virus, operating system problem, or hardware problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Unsure if virus, operating system problem, or hardware problem

Let ma ask someone to look here.

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RELEVANCY SCORE 85.6

I got a virus so i replaced the hard drive . when i try to install the windows 7[ from the factory] it would closes every 15 minutes. Ok I finished took time but it kind of worked . Problem if my computer closes or if i close it. it will not restart . unless i push the power bottom on, crash the computer, by removing the battery and power cable , wait at least 4 hours, then it will restart and work ok. everything works, but it has trouble downloading some larger files what are reasons a computer will not start the fan works and one indicator light works but it would sit all day and do nothing .I had a business and 4 computers came down sick at the same time but they had different operating systems so they react differently this is the only one i have saved i tried changing the hard drive in two others but i can not restart them what part of the computer tell it to turn on ? thankyou very much
 

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RELEVANCY SCORE 76.8

Bought a Dell L521X more than a month ago and I am having problems. I am running Windows 7 Professional. This has happened to me once already. And it just happened recently. When I am browsing the Internet or doing anything, the computer gets stuck. I cannot do anything. Mouse doesnt work. CTRL+ALT+DEL doesnt work. It is just frozen. Only thing I can do is a hard reboot. I don't mind doing that but what If I am doing something important and this happens, I do not want to do a hard reboot at that time. I've had frozen screens before but usually pressing CTRL+ALT+DEL and waiting for a minute or two solves problems. But in this computer, it doesnt work when its frozen. I need to know if it has something to do wit software or hardware.

A:Unsure if its a Software or a hardware problem

Download VEW by Vino Rosso http://images.malwareremoval.com/vino/VEW.exe
and save it to your desktop
Using Windows Vista or Windows 7, you will need to right click the file and select Run as administrator and click Continue or Allow at the User Account Control Prompt.
Click the check boxes next to Application and System located under Select log to query on the upper left
Under Select type to list on the right click the boxes next to Error and Warning Note: If running Windows Vista or Windows 7 also click the box next to Critical (not XP).
Under Number or date of events select Number of events and type 20 in the box next to 1 to 20 and click Run
Once it finishes it will display a log file in notepad
Please copy and paste its entire contents into your next reply

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RELEVANCY SCORE 76.4

hi all. i have been hit by the bo heap virus. my mcaffes (on demand) said it blocked it from causing a buffer over flow in internet explorer/iexplorer libraryA.

but i would get the same warning every time i turned on my computer.
now When i boot up my computer it is defaulting to safe mode. even when i hit f-8 and tell it to boot normally it still goes to safe mode.

also i cannot add or delete and programs. it tells me that the installer cannot be accessed

i cannot access the internet on the affected computer.

i accessed the 5 steps on my wifes computer and printed them out i cannot complete any steps with the affect unit in its present condition.

one of the mentors directed me to go through the five steps and post results here.

Operating System: Genuine Microsoft? Windows? XP Home (SP2)
CPU: AMD Athlon? 64 3200+ Processor (2.2GHz, 512KB L2 cache, 1600MHz FSB)
Monitor: Includes eMachines? 15" LCD Flat Panel Monitor(E14T)
(15" Viewable, 0.297mm dot pitch)
Chipset: ATI RS480 chipset
Memory: 512MB DDR 400 (1 ? 512MB) SDRAM (PC3200)
Expandable to 2GB
Hard Drive: 100GB HDD (7200rpm)
Optical Drive: DVD?RW 16x multiformat double layer drive
Media Reader: 8-in-1 digital media manager (Secure Digital? (SD), Smart Media, Compact Flash, Micro Drive, Memory Stick?, Memory Stick PRO, Multimedia Card, USB 2.0)
Video: ATI Radeon? Xpress 200 (PCI-Express? )
128MB DDR shared video memory
Sound: AC '97 Audio, Dolby 5.1 (6-Channel)
Network: 10/100... Read more

A:virus problem or operating system?

i was able to run this off a flash drive hope it helps

Deckard's System Scanner v20070729.57
Run by Administrator on 2007-08-03 at 19:51:36
Computer is in Safe Mode.
--------------------------------------------------------------------------------



-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-08-03 19:52:11
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16473)

Running processes:
C:\WINDOWS\system32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Administrator\Desktop\dss(2).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main,Search Pag... Read more

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RELEVANCY SCORE 76.4

i have been hit by the bo heap virus. my mcaffes (on demand) said it blocked it from causing a buffer over flow in internet explorer/iexplorer libraryA. i would get the same warning every time i turned on my computer.

i tryed using superspykiller home version now my computer is locked up and will only boot up in safe mode.

my computer is a 2 year old e-machine model w 3410 3200+

A:operating system or virus problem?

Hi Dano50 !

Follow the HJT link in my sig and go through the whole 5 steps process. Post your final log in the HijackThis section where security techs will review it. It can take some time before you get an answer from them as that section is often overcrowded, just be patient. Once they'll start reviewing your log you'll have quick feedback.

You can also check this thread :
http://www.techsupportforum.com/secu...val-guide.html

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RELEVANCY SCORE 68.8

opened an email with a .wmv file that told me i needed to download a codec and to follow the link. my mistake because that's when the trouble started. now i get various pop-ups for porn sites. i'm running the newly released version of IE (7 i think it is) and occasionally a new window opens to a malware site offering to clean up the problems. also, i'll get a "warning" pop-up in the middle of the screen telling me that "my computer is probably infected with *some random virus* and i should click ok to fix the problem. i've run smitrem, but it didn't help. i also ran an older version of hijackthis and removed something called supercodec and three poker sites. i've followed the instructions on the "Do you have popups or other malware infecting your computer? If so, Start Here! " link and so now, here is my hijackthis log.thanks in advance for any help.Logfile of HijackThis v1.99.1Scan saved at 3:15:03 PM, on 11/27/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.5730.0011)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exeC:\PROGRA~1\SYMANT~1\SYMANT~1�... Read more

A:Unsure Of Virus/problem

You should print out these instructions, or copy them to a NotePad file for reading while in Safe Mode, because you will not be able to connect to the Internet to read from this site.Please download SmitfraudFix (by S!Ri)Extract the content (a folder named SmitfraudFix) to your Desktop.Next, please reboot your computer in Safe Mode by doing the following :Restart your computerAfter hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;Instead of Windows loading as normal, a menu with options should appear;Select the first option, to run Windows in Safe Mode, then press "Enter".Choose your usual account.Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmdSelect option #2 - Clean by typing 2 and press "Enter" to delete infected files.You will be prompted: "Registry cleaning - Do you want to clean the registry?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.A text file will appear onscreen, with results from the cleaning process; please copy/pa... Read more

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RELEVANCY SCORE 68.8

I have recently been experiencing my IE browser, firefox, and any folder i try to get into has been making a weird flicker movement. It keeps maximizing and minimizing repeatedly. I have used avast and malware bytes but both have detected no virus. Please help. Thanks!
 

A:Unsure if this is a virus problem

I am using windows 7. Everything else on the computer seems fine. I just want to be able to backup my things. At this point, i want to leave it shutdown till i find a solution.
 

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RELEVANCY SCORE 68

Hi, Recently I keep getting pop ups - mainly appearing in the form of the websites of shops. Also, my search results do not link to the correct site .

I downloaded a program from winrar which obviously wasn't what it said it was and i suspect this to be the cause. Tried my anti-virus but its scan showed nothing.

Completely new to such a problem so any help would be great. Please keep in mind I'm a rookie Many thanks

Heres my DDS:


DDS (Ver_09-12-01.01) - NTFSx86
Run by Adam at 18:21:38.52 on 26/12/2009
Internet Explorer: 8.0.6001.18865
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.44.1033.18.3032.1409 [GMT 0:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\msa.exe
C:\Windows\system32\taskeng.exe
... Read more

A:Virus problem - unsure which kind

Just discovered malwarebytes - solved the problem in no time :D

Please close this post :)

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RELEVANCY SCORE 65.2

Hi to all the moderators,Seems everytime I open a browser or visit another site pop ups come up even though I got pop up blocker. the pop ups are several different websites like redditty.com and a lot of other ones. I als tried ad-aware, spybot, etc. I have also have Kaspersky internet security. But nothing works. Still a lot of annoying pop-ups. Problem similar to :http://www.bleepingcomputer.com/forums/t/125316/pop-ups-everytime-i-open-a-browserunsure-of-problem-name/Thank You!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:18:46 PM, on 02/02/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\ehome\ehtray.exeC:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exeC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\HP\QuickPlay\QPService.exeC:\Program Files\Hp\HP Software Update\HPWuSchd2.exeC:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exeC:\Program Files\Common Files\Real\Update_OB\realsched.exeC:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exeC:\W... Read more

A:Pop Ups Everytime I Open A Browser(unsure Of Problem Name), Malware/spyware? Virus?

Hi,

I'm sorry for the delay, the forums are very busy. If you still need help, please post a new HijackThis log and give a description of how your computer is currently running.

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RELEVANCY SCORE 63.2

Hello there (exuse me for my english )My friend has a Sonny Vaio PC, he uses WIndows XP. But, lately the PC doesn't wanna start !! when he click the button to start the Computer we see the bios normally, then a black screen appears with this written on top left " Operating System not found " !!

A:Operating System Problem !!

Good morning .See Microsoft General Guidance.Louis

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RELEVANCY SCORE 63.2

Earlier today i got the bright idea to wipeout my c:/ drive and i used the system restore to attempt to restore it back to the factory programs and all that...during the restore and error came up and it restarted itself and then went back through the restore...now once the restore was done it went ahead and started up but when it did it came up with the windows error recovery and says... windows failed to s tart. a recent hardware or software change mightbe the cause..then it says insert your windows instilation disk..but i do not have one? does anyone know what i am supposed to do? or what i can do? im running vista basic on a sony vaio

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RELEVANCY SCORE 63.2

I recently bought a new computer with windows 7 operating system and tried to run my dbase program.
To do that I first ran cmd.com to get a dos prompt.
It read the following way:
c:\windows.old\windows\system32>dbase.exe
I received following message:
'dbase.exe' is not recognized as internal or external command, operable program or batch file.

I was able to run edbase.exe quite easily on windows xp and vista. Can any one help me solve this problem, so that I can run the program on windows 7. I understand it should be able to run 32 bit programs.
Best regards,
Gulab Gidwani
 

A:Operating system problem

"c:\windows.old\windows\system32>dbase.exe"

you should that program using DIR c:\windows.old\windows\system32\dbase.exe

The message is telling you that DBASE.EXE is not found in your PATH
echo %PATH%​
You might try
c:\windows.old\windows\system32> ./dbase.exe

Why \Windows.old\windows\... looks like you are attempting to run an OLD program from another system without first installing it on this system
 

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RELEVANCY SCORE 63.2

I have everything up on my desktop, but seemingly cannot open any programs that require to go online. When trying to open explorer, I get promted with
"Choose the program you want to use to open this file". "Do you want to run or save this file" then it asks Do you want to run this software. I select run, then it reverts back to "Choose the program you want to use to open this file"
also for example
If I open "Action Centre" and select "troubleshooting" I get
C:\windows\System32\rundll32.exe
Application not found
a lot of times I get
C:\windows\System32\msdt.exe
Application not found
This all started after I was advised my computer is infected with a virus.
I can't download any program that I want to use to fix the problem.
I am using my 2nd old slow laptop to access this forum.
Can any-one offer advise on what to do please

A:Operating system problem

If you have access to another computer:

1. Download Malwarebytes:
Malwarebytes

2. Uninstall your current anti-virus software and replace with MS Security Essentials:
http://www.microsoft.com/security_essentials/

Put the installation file onto a USB stick, or CD. If you don't have any of those, you may put it on Windows SkyDrive (if you have a Windows Live Messenger).

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RELEVANCY SCORE 63.2

My laptop model is hp pavallion 15e039tx .my problem is that operating system does not work window not open .laptop screen show stop code INACCESSIBLE BOOT DEVICE.please solve my problem

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RELEVANCY SCORE 62.8

Hi,

I have windows 7 home basic installed in my laptop. While browsing suddenly i got a blue screen with some information showing - "collecting crash dump...." and the system got restarted automatically. I am facing with this problem more frequently.

Please help me in resolving the problem.

Please its urgent!!!!!!

Regards,
Lavanya

A:Problem with windows 7 Operating system

Welcome to TSF!

Please carefully follow the BSOD Sticky instructions here: http://www.techsupportforum.com/foru...ta-452654.html so that we have some data to work with.



(I'll move the topic into the BSOD area of the forum, don't worry, you'll be automatically redirected there.)

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RELEVANCY SCORE 62.8

hello
i am using Dell All in One.
Since morning of 03 August, when i start PC it says Preparing Windows and once started it shows
You have been signed in with a temperory profile 
You cant access your files and files created in this profile will be deleted when you sign out. To fix this, sign out and try signing in later. Please see the event log for details or contact your system administrator
Everything saved on Desktop is missing
please help to restore the problem
Even it is not taking connection of broad band line via wifi.

Vikram Vaghela
M 9377890090

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RELEVANCY SCORE 62.8

XP SP2

All of a sudden I am experiencing these failures:
no right-click
no drag & drop
no single click, have to use "open"
cannot work in Excel
system running slower indeed

Have run everything, disc clean up, defrag, AVG, a2suared, Adaware SE, eweido, SpyBot S&D, Keylogger.

Please tell me I need a new mouse!!! I have a Microsoft Intellimouse scroll.

Many thanks

John
 

A:Operating System or Mouse Problem?

NEW Mouse!

How often do we spend hours searching eh?
 

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RELEVANCY SCORE 62.8

I have to point out I know nothing about computers and really need step by step help as I am a student and cannot afford to take my laptop to a shop.

I have a Fujitsu Siemens Esprimo Mobile V5155. After having it for a short while my laptop slowed right down and had many problems involving the internet. A friend of mine suggested reformatting it. So he lent me a windows xp media disk, as I could not find the original one that came with the computer, and I reformatted my computer. Worked well and the computer seemed to be fine, however my friend did not give me a disk with drivers and system utilities on it, so I was unable to do anything with my computer.

I then found all the original disks, for my computer (which was made by fujitsu and all the disks are official). I decided to try and reformat it with the correct disk, operating systems, twinload cd/dvd. I inserted the disk pressed f12 and it all seemed ok until I got this message:

Twinload Windows XP professional:
-Your configuration is not supported
-none of the required operating systems were found on the hard drive of your system
-remove the dvd and click OK to shut dow the system.

I have no idea what this means. I looked at other threads on this ofrum and I can see that people have had a similar problem, except people were trying to downgrade from Vista to XP, wereas I am trying to load the correct version of XP onto my computer so I can put the drivers and utilities onto it.

Please help!!! If anyone has any idea... Read more

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RELEVANCY SCORE 62.8

I own both Windows XP Home Edition and Windows XP Professional. I had some issues in the past with memory and in troubleshooting sed problem I erased my Professional Edition in place of my Home Edition. Basically the games I was playing had worked in the past on the Home Edition so I thought I had operating system problems. Anyhow, I fixed the memory problem and all games ran fine again. Wanting the newer Professional Edition back on the computer instead of the older Home Edition I decided to do a clean install with my Pro Ed. However, when I loaded up the Pro Ed, I must have skipped a major step and now have both operating systems on the computer. My question is, is there a way to erase the original home operating system and keep the new Pro Ed operating system without doing a compete clean install?
 

A:Dual Operating System Problem

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RELEVANCY SCORE 62.8

Hello everyone. Ive been having a sustained and frustrating problem with my PC. To cut a long and very infuriating story short the drive letter was changed on my pc meaning that windows xp professional wouldnt load up. Ive tried a number of different fixes but in the end backed up my hard drive to a friends pc and then decided to start from scratch.

I ran the windows 98 boot disk to format the drive so that I could then reintall windows. When I used that floppy disk it made me partition the drive. After doing this I now only get a message saying 'Problem loading operating system'. This happens with the xp cd in as well. I have checked the boot priority in the bios and everything is fine there. At no point do I get the 'press enter to boot from CD' message either. I just want to reinstall xp and start again, Im not bothered about losing anything on there as Ive backed it all up. Any suggestions?
 

A:Problem loading operating system

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RELEVANCY SCORE 62.8

Hello guys.tonight I lost the icons on my operating system.after I use ad aware pro the program tell me if I need to erase something after reboot my system.i click yes.that was my bad move.after reboot the only thing I can see is the screen saver without the files.next the welcome word next to my picture and my name.below the name I read 7 unread mail messages.i click that but the system cant go up.the only thing that said is logging of and saving your personal settings.dont see my system and files.very bad for me.i really care all the thing my hard disc have.any helps are welcome.thanks for the attention.i always admire the brilliant people. i have windows xp.gateway 500xl.2.4gh 256ram
 

A:problem with my operating system after reboot.

Boot up in Safe Mode.

Use the System Restore function to restore the operating system to a date prior to the event that caused the problem.
 

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RELEVANCY SCORE 62.8

Thanks for reading this post.I am trying to resolve some problems with an XP Pro (updated to SP2 via a retail upgrade disc about 2 months ago) PC. In recent months, several problems have been encountered. Unfortunately, I have not taken any notes, so I will be working from memory. I will provide any additional information that is needed as quickly as I can.Antec server case and power supplyIntel mother boardP2000 processor512 MB RAM with 200 MB currently availableDual WD Caviar drivesLite-On CD/DVDZip driveFloppy driveNvidia GeForce4 Ti 4600 video cardEcho MIA sound cardADS Firewire & USB 2.0 adapterAPC UPS "BackUpPro"The PC has been operational for approximately 3 years. It has been powered down fewer than 20 times during that period. It is restarted daily. No restart problems have been encountered.All drivers were updated since the upgrade to SP2.The BIOS has never been updated.Three internal modems have suffered "hardware failures" within the past five months. The first MAY have been related to a lightning strike. The most recent two, which occurred within 6 weeks of each other, were definitely not related to lightning.No other hardware failures have occurred.I use WinAmp with DFX for listening to MP3s. Playback would skip slightly when the original modem (Compaq server component) was activated. Now, playback skips very badly when any application is started.Shortly after the most second modem failure, PC-Cillin stopped running. I attempted to reinst... Read more

A:Malware Or Xp Pro Operating System Problem?

Hi wizard509 and Welcome to the Bleeping Computer!I dont see much from the HijackThis log so lets look a bit deeper!Download WinPFind: http://www.bleepingcomputer.com/files/winpfind.phpRight Click the Zip Folder and Select "Extract All"Don't use it yetReboot into SAFE MODE(Tap F8 when restarting)Here is a link on how to boot into Safe Mode:http://service1.symantec.com/SUPPORT/tsgen...src=sec_doc_namFrom the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"It will scan the entire System, so please be patientOne you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folderRun MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK!Under the "General" TabMake Sure "Normal Startup-load all device drivers and services" has a green tick by itClick Apply->Close->Follow the Prompts to RestartRestart Normal and Download and Save Blacklight to your desktop:Double-click blbeta.exe then accept the agreement, leave [X]scan through Windows Explorer checked, click > scan then > nextYou'll see a list of all items found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (the xxxxxxx stand for numbers).Copy and paste this log in your next reply. Don't choose the rename option yet! I want to see the log first, because legitimate items can also be present the... Read more

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RELEVANCY SCORE 62.8

my acer 3680 has lost its operating system and i dont know how to get it back can someone help me ?
 

A:acer operating system problem

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RELEVANCY SCORE 62.8

Got a message that the computer had to restart. When it started again there was a new message that said: Boot device not found. Please install an operating system on your hard disk. I can't do anything from this point. Yours sincerely Göran Johansson

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RELEVANCY SCORE 62.8

One day few weeks back I turned on my home built comp. and It stated that there was a file missing. And this wasn't the first time I got this error. But I knew what to do, format and re-install windows. (kept a back up hard drive for all my files since this happens every 3- 4 months) But this time, when I try to install it, the setup procedure stated that there was a file that I couldn't install, actually there were several. It gave me an option to either retry or skip this file which could result in a malfunctioning os. I had no option but to skip it. And when it was done, it rebooted and a blue error screen message came up. I have re-formatted and re-installed at least 4 to 5 times, the hard drive is not the problem and neither is the disc. I have a dell laptop, and I used the os disc that came with it, the same error came up. I even changed the cd-drive from which it was reading the cd from, but no luck or results, techguy please help
 

A:Solved: Operating system problem

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RELEVANCY SCORE 62.8

hi, i just bought a new pc.. it had vista on it so formatted fully.

i booted xp from cd and installed. after the blue screen installation my pc rebooted as normal.

when it loaded up a message says: problem with operating system

nothing else..

any help please.
 

A:problem with operating system message

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RELEVANCY SCORE 62.4

I am upgrading my MOBO, CPU, Ram etc. and going from 98se to XP pro. How does this procedure sound?

Back up files to D:\ drive, then format C:\ drive.
Re-build computer. Leave printer, scanner and
USB peripherals disconnected.
On first startup go into the BIOS, check settings
and make sure CD Rom is set as 1st boot drive.
Restart computer with xp pro cd in cd rom drive,
and follow setup instructions.
Install SP2
Install MOBO drivers then other hardware drivers.
Load programs.

Any advice will be appreciated.
Thanks.
 

A:Upgrading Hardware & Operating System

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RELEVANCY SCORE 62

On starting my computer after a month, i got the message "mising operating system". I dont understand what happened. There are important data on my computer which I need. I am using a Sony Vaio laptop with Windows Vista Operating system with partition of HDD. All my data is on d drive & programs on c: drive. From C: Drive I only need the Outlook.pst file. what do I do to restore my computer.
 

A:Missing operating system problem in vista

If you have a Vista installation disk you can boot to the cd drive and use the recovery tools on the disk. If not you can download a Vista recovery disk here.
 

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RELEVANCY SCORE 62

Not sure if this is the right forum for this because it seems to be an issue in a few different parts of the computer but here's the problem.
When I start my son's IBM Laptop, the IBM Logo comes up and then some sort of clicking/whirring sound comes from where the Hard Disk Drive on the computer is. AFter this occurs for a few seconds it searches the computer for something and then the following message comes up:
PXE=E6I: Media Test Failure, Check Cable
PXE-M0F: Exiting Intel Boot Agent
Operating Systems Not Found

After that nothing happens. I'm pretty much a novice with computers, so I'm really not sure about any kind of hardware-related issues, which is what it seems like this probably is. Any help or suggestions that anyone has, I would be grateful. I realize there is a good possibility I will have to take this to a pro to get it fixed, but its a Saturday, so if anyone has any suggestions that I may be able to try before Monday, please let me know.
THANKS!
 

A:Serious Problem Operating System Not Found on Computer

It sounds like you may need a new harddrive. To be sure, make sure all the harddrive cables are firmly connected, especially the power. If it's an ATA disk, try a different slot on the IDE cable and make sure the jumpers on the disk are set correctly.
 

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RELEVANCY SCORE 62

On starting my computer after a month, i got the message "mising operating system". I dont understand what happened. There are important data on my computer which I need. I am using a Sony Vaio laptop with Windows Vista Operating system with partition of HDD. All my data is on d drive & programs on c: drive. From C: Drive I only need the Outlook.pst file. what do I do to restore my computer.

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RELEVANCY SCORE 62

Hello, so today i made a big mistake with my laptop. I am taking a operating systems class and we are going to be taking a look at ubuntu next week. I decided to install unbuntu on my laptop on a seprate partition to check it out and be able to use a full version and not an emulated version. Well long story short I ended up unintentiolly formating my hard drive. When i boot now i get no bootable devices found. I have tried at alt-f10 command to restore my windows 8 but that doesnt seem to work. I would like to be able to reinstall windows 8 onto my computer.

A:Problem with Operating System of Asipire V5-572G-6...

You need to use the recovery media to restore the operating system. You have the option to get the recovery media from Acer store. It will install the Operating System, all the pre-installed Software and the drivers of your system.  If you have a unit from US or Canada, you may purchase the recovery disc from Acer store : Acer StoreIf you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chatIf you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support  Click the Kudos  to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.

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RELEVANCY SCORE 62

My laptop model is HP 14-r008tx. It was bought from Malaysia. I live in Bangadesh. It came with Windows 8.1. I had installed windows 7 once on the time of installation I have formatted the whole hard disk and partitioned it again. on the time of formation I have deleted everything(like OEM, Restore point etc). Now I am using windows 10 the machine is now very slow that no one can imagine. And there is also many problems with the machine. Now I want to go back to windows 8.1 OEM or Install windows 10 OEM or Ubuntu OEM.Where to go? Or what to do now?Help me wih the issue ..Thanks in advance..N.B: It is impossible to go to Malayasia or other country. I have to solve the problem from here in Bangladesh.

A:Operating System Problem want to go back to the previous win...

Hi, As long as the existing installation of Windows 10 has activated Ok after the upgrade from a previous OS, you can just perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows 10 will activate automatically once the installation has completed. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K

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RELEVANCY SCORE 62

EDIT Moved from Am I Infected to XP. As requested in post 22 ~~boopmeMy computer runs XP - Home.Last night I was prompted to update Media Player to version 8. I was afraid to do so, because many "updates" from MS mess up my computer. However, I loaded the update. I noticed the new icons in the tray and on the Start Menu, so I assumed all was well.On Friday nights I run my anti virus and anti spyware software. I started AVG anti-spyware. I checked on it 2 hours later and my boot up screen was on the monitor. By bootup screen I mean, when my machine is turned on, it stops soon after the bootup begins and says something about the Processor was changed??? and prompts me to hit F1 to continue or Del to go to the BIOS setup. I always hit F1 and the machine always bootsup just fine.Something happened while AVG was running to shut down the computer, what I don't know and I don't know if it is connected to the Media Player update or to a virus I picked up the night before (4 of us use this computer, so viruses and adware are not uncommon - I automatically run Norton Anti-virus and manually run AVG, Ad-Aware, SuperSpyware and Lavasoft). HOWEVER, this time when I hit F1 the machine did not boot up but rather loaded my desktop but with NO tray, NO icons and no response from the Windows key on the keyboard, but with only the mouse pointer on the screen. I could get the Task Manager by hitting Alt-Ctl=Del, but nothing else.I rebooted several times, and always ... Read more

A:Boot problem of main operating system

Are both of these installations in the same partition?Since you can open Task Manager, Click on the Applications tab and end all running processes.Start a new task and type explorer.exe and OKHopefully, you should have your Desktop back and you can run some tools--------------------------------------------------------The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, lea... Read more

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RELEVANCY SCORE 62

Hello, so today i made a big mistake with my laptop. I am taking a operating systems class and we are going to be taking a look at ubuntu next week. I decided to install unbuntu on my laptop on a seprate partition to check it out and be able to use a full version and not an emulated version. Well long story short I ended up unintentiolly formating my hard drive. When i boot now i get no bootable devices found. I have tried at alt-f10 command to restore my windows 8 but that doesnt seem to work. I would like to be able to reinstall windows 8 onto my computer.

A:Problem with Operating System of Asipire V5-572G-6...

You need to use the recovery media to restore the operating system. You have the option to get the recovery media from Acer store. It will install the Operating System, all the pre-installed Software and the drivers of your system.  If you have a unit from US or Canada, you may purchase the recovery disc from Acer store : Acer StoreIf you have a unit from US or Canada, you may also live chat with an Acer technician at : Acer live chatIf you have purchased the computer in any other country, you may contact Acer support here : Acer Global Support  Click the Kudos  to say ?Thanks? for helping! select "Accept Solution" if your issue is resovled.

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RELEVANCY SCORE 62

Here it is, i have my laptop this is what it says operating system not found . Another problem is my dvd player won't load any type of software .Tryiing to load Linux or Xp Pro same problem .
Now i try and go in the bios and it repeats operating system not found . What do i need to do to solve these problems.


Thanks
 

A:Problem with my laptop Operating system not found

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RELEVANCY SCORE 62

Here it is, i have my laptop this is what it says operating system not found . Another problem is my dvd player won't load any type of software .Tryiing to load Linux or Xp Pro same problem .
Now i try and go in the bios and it repeats operating system not found . What do i need to do to solve these problems.


Thanks
 

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RELEVANCY SCORE 62

Hi all good peopleI am writing here cause I have been struggling with my EliteBook 2560p for weeks. The problem is that after updated my system to windows 10 couple of things on my laptop stopped working at all. There are 3 things:*first of all FN keys are disabled*second of all computer can't see bluetooth anymore*and the last problem I cannot return to windows 7 from recoveryDo you have any ideas how to fix these annoying problems.I will be very thankful for any tips.Thanks in advance

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RELEVANCY SCORE 62

HY ALL. I have a strange problem to which i cannot find a solution. i have a dell pc, 2 hard drives. i had before 2 operating systems (XP both..one russian and one greek, each one on one hard drive). i formated the first one (greek XP), i install it again on the same HDD, but now the ocmputer only boots from this one (Greek XP), not giving me the oportunity to boot from the second hard drive. so... how can i set the boot sequence to allow me chooosing wich windows i want to boot from?

A:[SOLVED] Multiple Operating System Problem

Hi mossanta, Welcome to TSF!

Depending on which one you want to boot first, will depend on how you rewrite the boot file.

Presuming that you wish to boot from Windows? XP [Greek] first, and Windows? XP [Russian] second, the boot ini file will read like this....

[Boot Loader]
Timeout=30
Default=multi(0)disk(0)rdisk(0)partition(1)\windows
[Operating Systems]
multi(0)disk(0)rdisk(0)partition(1)\windows="Greek: [d:0,p:1] \windows" /fastdetect /NoExecute=OptIn
multi(0)disk(0)rdisk(1)partition(1)\windows="Russian: [d:1,p:1] \windows" /fastdetect /NoExecute=OptIn

Hopefully this will cure your problem.
Post back with the results.

Kind Regards,

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RELEVANCY SCORE 62

Hey guys, I got a weird message on my desktop today on Boot-up

Novell Netware Ready Firmware v1.00 (940810)
© Copyright 1991 - 1994 Novell, Inc. All Rights Reserved.
Intel ® PRO/1000 Gigabit Adapter v1.21 (030602)
Copyright 2001-2003, Intel Corporation. All Rights Reserved.

Press HOME key to abort RPL
LAN Adapter failed the media test.
Please check the cable and reboot the system.
PXE-MOF : Exiting Intel Boot agent.
1962: No operating system found. Press F1 to repeat boot sequence.

(Pressing HOME does nothing, and this screen keeps refreshing)

My computer was working fine just until yesterday and this message came up today when i turned it on,
Do you have any suggestion as to what I can do to fix this?

Thanks!

A:Desktop problem (no operating system detected)

Sometimes...when the CMOS battery is weakening, it impacts the BIOS settings. They can be goofy, they can return to default settings. On some systems the default setting may be via network, which is what appears to be the case with your system (if I'm right about the CMOS battery).

You can try going into the BIOS and checking the boot options and ensuring that the boot drive is the first option. But, if they changed once without user manipulation...they may change again.

I would try a new CMOS battery.

If the current BIOS settings call for the system to boot from the hard drive...then we have a different situation.

Louis

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RELEVANCY SCORE 62

Good afternoon! I have a HP Pavilion dv6-6101er laptop , and when you remove the system error is not possible , says something about ACHI , but the BIOS settings ASHI no parameters , so there is no POSSIBILITY to install the operating reference system on the computer. Help, or give driver model on the laptop motherboard .

A:The problem with AHCI for operating system installation

Having a little trouble following what you are trying to do. The storage controller is set to ahci by default and cannot be changed from that to anything else. What operating system are you trying to install and where in the process do you see the error? 

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RELEVANCY SCORE 62

I have a Small Form Factor Business PC HP Compaq 8100 Elite, with Intel Core i5-650 3.2GHz and 2GB of RAM (no. 2 x 1GB 240pin DDR3 SDRAM Unbuffered DIMM DDR3-1333 - hynix HMT112U6TFR8C-H9 https://www.skhynix.com/products/computing/view.jsp?info.ramKind=20&info.serialNo=HMT112U6TFR8C&posM... The operating system is Windows 10 to 32b. In the Hardware Reference Guide for PC Installing Additional Memory is reported:Installing Additional MemoryThe computer comes with double data rate 3 synchronous dynamic random access memory (DDR3- SDRAM) dual inline memory modules (DIMMs).DIMMs The memory sockets on the system board can be populated with up to four industry-standard DIMMs.These memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 16-GB of memory. DDR3-SDRAM DIMMsFor proper system operation, the DDR3-SDRAM DIMMs must be:industry-standard 240-pin ? unbuffered non-ECC PC3-8500 DDR3-1066 MHz-compliant or PC3-10600 DDR3-1333 MHzcompliantunbuffered ECC PC3-10600 DDR3-1333 MHz-compliant (Z200 SFF only) ? 1.5 volt DDR3-SDRAM DIMMs The DDR3-SDRAM DIMMs must also:support CAS latency 7 DDR3 1066 MHz (7-7-7 timing) and CAS latency 9 DDR3 1333 MHz (9-9-9 timing) ? contain the mandatory JEDEC SPD information In addition, the computer supports:single-sided and double-sided DIMMsDIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supportedNOTE: T... Read more

A:Problem upgrade memory with Operating System to 64b.

@Peppe_Valenza I am not surprised by the response from Kingston.  The memory density issue was mentioned message #2. Try some other memory manufacturers and see if you can obtain the proper memory dimms.      Thanks for posting on the forum.

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RELEVANCY SCORE 61.6

Edited Update: Since I never have owned a Dell or ever worked on one I was not aware of their built-in partition for hard ware diagnostics. As the system boot ups up just keep tapping F12. it ran all tests and everything passed -- except the Western Digital hard drive. It failed both the Short and Long DST. Now for the joy of putting in a new drive in system that is about the size of my car's glove compartment. :/
Can this be done? Here is the issue: My sister brought me her Dell Inspiron streamline 660S (manufactured 2012) and told me that her operating system has totally disappeared. Dell told her it was due to a virus and that the hard drive was probably damaged and she needed a new one. Her company's IT department did a diagnostics and said the operating system was not present.

When I started the computer up, it went to a blue screen and said there was an error with nostkrnl.exe (parts corrupt or missing) and error 0x0000185 which is a very serious issue.

It gave me 3 options:

Enter to try again
F8 to enter set-up
Esc for UEFI Firmware.

The first is a no go and the F8 is also not possible. Under the UEFI the system's BIOS is keeping the date and time correct but nothing else can be done.

The system was installed with Windows 8 and was a gift from her fiance. There was no Windows installation disk that came with it but she will be sending me the disc with drivers and utilities.

6 months ago she updated to Windows 8.1 and had no issues un... Read more

A:Diagnosing Hardware without Operating System Present?

This is a bit confusing... You know that the original hard drive is bad, right? Can you replace it and install Windows fresh?
 

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RELEVANCY SCORE 61.6

I recently upgraded my system's graphics card and processor to an FX 6300 with an R7 250X. I had some issues with my old OS, so I upgraded to Windows 8.1 Pro.

After these upgrades, I'm now getting various different BSOD's (Blue screen of death) upon boot and while using the machine. For example, NTFS_FileSystem_Error, Kernel_security_check_failure and several more which I cannot remember off the top of my head.

In addition to that, I get error messages on start-up for various different programs, sometimes Google Chrome fails to launch, and I'm unable to use any of the Windows Metro apps - they simply launch and then crash.
Iv'e got all the latest drivers, I've ran an HHD check within windows, and a RAM test using memtest86 and nothing abnormal was found. I can play games when I'm not getting BSOD's at solid FPS, which shows me that all of my new hardware is not at fault.
It's getting to the stage where I'm considering downgrading to Windows 7 again.

I'd appreciate any help that I can get on this. Thanks in advance. I can post anything else that would help you guys out with troubleshooting.

**System Specifications:**
Gigabyte GA-73LMT USB3 Motherboard.
AMD FX 6300 Hex-Core @ 3.5 Ghz.
Windows 8.1 Pro.
Sapphire R7 250X 1GB GDDR3.
8GB Corsair RAM (2x4)
Seagate Barracuda 1TB HDD.
Generic 500Watt PSU (Maybe the cause...)

A:BSOD's After Hardware & Operating System Upgrade

Hi, and welcome to TSF.

Please follow the instructions here >> Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista and post back with the requested information.

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RELEVANCY SCORE 61.2

HelloI am  having display problem screen is blanked out, i am  using windows 10 initially it was fine then flikkering started, tried to resolve with software reload but now screen is completly dark

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RELEVANCY SCORE 61.2

Hi,

I have a compact laptop bought second hand but has problems.

1) Firstly when it is switched on it asks to choose between either windows 98 or windows 2000 pro (the one i want to use)

2) On loading up windows 2000 it works fine however when i try to use many options such as; volume control, disk cleanup, msconfig, majority of .exe files etc it says "access to file denied" or "cannot find the file "xxx". make sure the path and filename are correct and that all required libraries are available" - this is despite the file it is looking for being the one I want to use.

3) On searching futher I noticed that in my computer along with the usual WINDOWS directory. I have 2 other operating system folders in their entirity. WindowsNT and Windows 98 - I think that having all systems on my computer must be reason for it not working

4) I have tried to uninstall windows 98 using its own uninstall program however get the message "cannont find "xxx" etc

5) I have a feeling the windowsNT is just cd contents and ahs not been setup properly and could therefore simply deleted but I ahve not done so just in case

6) If i begin the laptop ion windows 98 much more works, including sound etc, however the uninstall still does not.

7) Misc problem - I cannot install any more programs when running windows 2000.

Any help would be much appreciated, first time on the forum.

Thanks a lot.
 

A:Complicated multi-operating system problem - HELP needed!!!

Unfortuneatly whoever owned the laptop before you really cluttered up the hard drive. It sounds like the system files have been mixed and matched in various places and in cases like this, there really isn't much you can do except reformat if you want to get everything working the way it should again.
 

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RELEVANCY SCORE 61.2

Can someone please give me some advice in terms of correcting the following problem?

When I turn my computer on, it cycles through the booting process over and over again. I've tried all the different booting options available by pressing F8 and nothing. The computer gets to the windows 2000 screen and then restarts the booting process again. It actually shuts down and then restarts itself. Please help!
 

A:Problem Booting Windows 2000 Operating System

Hiya and welcome

Can you get to safeMode:

If the computer is running, shut down Windows, and then turn off the power
Wait 30 seconds, and then turn the computer on.
When you see the black-and-white Starting Windows bar at the bottom of the screen, start tapping the F8 key. The Windows 2000 Advanced Options Menu appears.
Ensure that the Safe mode option is selected. In most cases, it is the first item in the list and is selected by default.
Press Enter. The computer then begins to start in Safe mode.
Ah, I see that you've already tried the options in F8. Have you tried the option Last Known Good Configuration?

1. Restart the computer.
2. Press F8 when you receive the following message:
Please select the operating system to start
3. In Windows Advanced Option Menu, use the arrow keys to select Last Known Good Configuration, and then press ENTER.
4. If you are running other operating systems on the computer, click Microsoft Windows 2000 from the list that is displayed, and then press ENTER.

WARNING: After you start your computer by using the last known good configuration, changes that you made since the last successful startup are lost.

If you can start your computer by using the last known good configuration, the last change that you made to the computer (for example, the installation of a driver) may be the cause of the incorrect startup behavior. It is recommended that you either remove or update the driver or program, and then test Windows for proper... Read more

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