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Windows 8 laptop microsoft account says incorrect password with correct password

Q: Windows 8 laptop microsoft account says incorrect password with correct password

Hello, so I've just found an old laptop I've had hoarded with windows 8 on it. Everything on it is super outdated, and I noticed it had my account on it which was basically my Microsoft account. I tried to sign in, but it says it's incorrect. I know my
password, and I've changed it over the years, but since the laptop is so old, it wants me to put in the last password I used to sign in on it. Problem is that I had so any password changed and I cannot remember what password I used. It will not let me use
my new password, because it says it's incorrect. Any way to fix this?

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RELEVANCY SCORE 200
Preferred Solution: Windows 8 laptop microsoft account says incorrect password with correct password

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RELEVANCY SCORE 104.4

I have this very strange problem with my newly installed Windows 8.1 laptop, which is joined to the domain. When the logon screen appears I'm not able to log on with my credentials, the domain\username as shown are correct, but when I give my credentials
I get the error "The password is incorrect. Try again". 
I am certain that the credentials are just fine, if I choose the option sign in with different user and I use the same domain account with the same credentials it will log on into my account.
I tried to remote the computer form the domain and rejoin the computer again, but no luck. Does anyone has a solution for this? 

A:Can't login to domain account "The password is incorrect. Try again", but credentials are correct

When I choose different user and login with my account, it will logon normally. When I restart my computer it will show the last logged in account, so when I give my credentials I get the error again; "The password is incorrect. Try again".

What do you mean "choose different user and login with my account"? Do you mean logon to the account in another PC or just click "another user"?
Have you tried to logon to the domain account in another pc, then change the password, then test this issue again.
Yolanda Zhu
TechNet Community Support

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RELEVANCY SCORE 95.6

Windows cannot remove the password. Password and/or account policies require the account to have a password

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RELEVANCY SCORE 85.6

Issue
My brother has a PC with Windows 10 and two Administrator Users:
#1 User: MS Account (the main one, used by my brother)
#2 User: Local Account (Secondary one, used by myself)

Since the login page is usually bypassed in this PC via netwizpl setup, none of us usually need to insert a password at startup, but after a Windows Update the login page reappeared, and my brother can't access his MS account any more because his password is not recognized.

Useful info

It's no keyboard issue: the keyboard layout is consistent with settings and we also checked the correct password spelling with the "eye" icon
Resetted MS password, but no joy: we have tried to reset the MS account password. The new password grants access to the MS account at https://login.live.com, but it's still useless when trying to login to Windows with the MS account.
All OK with the Local Account: the Local Account still grants login, and since it's an Administrator account it still allows access to the other account data.
Haven't done a Restore (yet): An obvious (but not necessarily effective) solution could be a Windows Restore. I'll probably try to Restore a previous System State if I don't find a better solution, but I'd prefer to understand the cause of this issue.

 

A:Windows 10 doesn't accept Microsoft Account password change

Have you gone into the MS account from the local account and changed to the new password?

I assume that your local account is of the Admin group, which should give you access to the MS account settings.
 

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RELEVANCY SCORE 85.6

I use several Windows virtual and real machines with Windows 10 and Windows 8.1.
One of them are running under Parallels Desktop on a Mac and there it said that my Password will expire soon and I have to Change it.
So I changed my Microsoft Account Password on my "main" PC which is a Windows 10 real PC and everywhere I can use the new Microsoft Account Password - but not on the Windows 8.1 under Parallels.
When I try my old Password it doesn't work also....
I have several things running on that machine and I am not able to log in.
What can I do? 

Markus A. Litters

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RELEVANCY SCORE 83.6

I found that once I upgraded to Windows 8.1 I had to use my Email account to Log In to my PC.
The User has to have a Windows Account (Mine is originally Hotmail - Live - Outlook).

I can not stand having the same Password and account info from my Email account the same as my PC.

I had to reinstall Windows 8 and then I was able to use a Personalized & Custom User Name & PC Password.

*This coincides with certain software I use when I install the same titles on multiple PCs. *(Serif - WebPlusX6 - I use a common User Name and file location).

***I will not tolerate having to be constricted to a Windows Account that makes me use the same password and user name for my Email Account and my PC.

*****Therefor, WINDOWS 8.1 is useless to me at this time.

P.S. I still get rapid boot times and custom features from Windows 8. *I assigned the Power Button where the old *Start button would be & pinned shortcuts to my task bar to navigate to apps I use frequently.

A:Seperate Windows Account, Email Password From PC Password

Hello Majestone, and welcome to Eight Forums.

You can sign in to Windows 8 with any "local account" or "Microsoft account" you want.

You do not have to setup a "Microsoft account" when installing or setting up Windows 8.1. A trick to this would be to temporarily disconnect the internet when you get to this point to then be able to setup a "Local account" instead.

If you want a Microsoft account, then you could have two Microsoft accounts, and use one to sign in to Windows 8 with and the other for your emails.

Either way, you could easily switch to a local account afterwards.
Local Account - Switch to in Windows 8
...or switch back to any Microsoft account you wanted instead.
Microsoft Account - Switch to in Windows 8
Hope this helps,
Shawn

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RELEVANCY SCORE 80.4

I am a 87 year old who had his first computer, a Commodore 64, in the early eighties and have enjoyed computers ever since, currently using WIndows 7.
Having just bought a smart 'phone, I find that I'm unable to buy apps for it unless I remember my Windows Live account password. The problem is that I must have chosen a password many years ago which I have never had to use and have therefore forgotten.
So the problem is resetting a forgotten password.
I spent literally hours yesterday complying and answering the same questions again and again, giving my second Email address, date of birth and location, mother's maiden name and the subject of my latest private Email,only to arrive back at the original log-on window. Microsoft once sent a temp. password for me to enter, which did not work.
The password reset file I made in a flash drive was a .psw file which crashed Word 2007, and didn't work.

It is obvious that many people have had the same problem with Microsoft.

Can anyone help?

A:Microsoft account password

Try this page:
Forgotten password and other sign-in problems - Windows Help

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RELEVANCY SCORE 79.6

I forgot the last password I put in my microsoft account.. so I can't sign in to my PC.anyone can help me please

A:forgot password in microsoft account

Hi, Double post. Please use:     http://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/forgot-password-in-microsoft-acc... Thanks.

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RELEVANCY SCORE 79.6

Why is the password limited to 16 characters?
My main password is like 35 characters.
Btw I ask this because i was just wondering

A:A password question about microsoft account

35 characters it's not a password it's an encryption

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RELEVANCY SCORE 79.6

I created a password for an MS account more than a year ago. Have not needed to use it until today. Installing an app. Can't remember it. Is there anyway to reset or recover a MS PW? How can I fix this, short of a brand new re-install?

Bill

A:Microsoft Account password problem

Hello Bill,

You can use step 5 in OPTION TWO of the tutorial below to reset your Microsoft account password online at Microsoft. It'll then sync to your PC while it's online to change the password.

Microsoft Account Password - Change or Reset in Windows 8

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RELEVANCY SCORE 79.6

I was stuck in a loop booting to safe mode. My user account is attached to a LIVE logon and a PIN instead of password. I followed a guide on how to reset the password. I did that but was still blocked so I was able to create a new user. Now I am unable to log in with my account because it says RPC failure. I think that's because it's no longer able to connect to Microsoft.

How can I undo this and regain my access to that account?

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RELEVANCY SCORE 79.6

I forgot the last password I put in my microsoft account.. so I can't sign in to my PC.anyone can help me please

A:forgot password in microsoft account

@beatheresa? Please use the following instructions to reset:    https://support.microsoft.com/en-au/instantanswers/2b74d21c-ce0d-4a81-ad67-7cc5103a5f83/how-to-reset... Regards.

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RELEVANCY SCORE 79.6

Hey everyone So not long ago I changed my password to a touch screen password (making lines and shapes to access computer) and I have since tried logging back in but it has reset it to my original password, which I now don't remember. I tried calling customer support but apparently I'd have to pay for a service to actually reset my whole computer! Does anyone have any other solution than this? When I try clicking reset password a pop-up appears saying: (This feature requires removable media, such as a USB flash drive)Any suggestions would be greatly appreciated.Thanks All  I'm running windows 10

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RELEVANCY SCORE 79.6

Please Help me. First, sorry for my English. I have a big problem. stage: Windows 10, set to boot in safe mode (alternate shell) without network access. So, I forget my microsoft account password (usually i used my pin), how to get into the alternative shell or how to boot normally. ??

A:forget my microsoft account password

Hello Apalmero, and welcome to Ten Forums.

Luckily, you can use OPTION THREE in the tutorial below on any PC or device connected to the internet to reset your Microsoft account password.

Password of User Account - Reset in Windows 10

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RELEVANCY SCORE 78.8

I received a new laptop at work to install Windows 10 Pro on. It previously had Windows 8 Home but I did a clean install of Windows 10 and upgraded it to Pro using a valid key. The issue I'm facing now is that when I try to login, I get the "Password is incorrect issue" many times trying to login with a domain controller user account. I've searched and have found no answers. Does anyone know what could be causing this problem? I'm currently on Build14393.

I assume the upgrade to Pro, which simply installed the 'Pro' features on top of the Windows 10 Home upgrade, didn't fully install the domain functions? There was no option for me to do a clean install of Windows Pro from USB. I'm just throwing that out there just in case.

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RELEVANCY SCORE 78.8

I do not like having to enter the same password of my E-mail to login on Windows 8, how can I turn off this?

A:How to login without entering a password? (Microsoft Account)

Originally Posted by JoaoDamaged


I do not like having to enter the same password of my E-mail to login on Windows 8, how can I turn off this?



TOTALLY.
I have to enter my damned password several times a day... really annoying.
Have you tried the netplwiz app to bypass needing a signature?
It does not work for me, but may for you...
Go to start.
type netplwiz and click on apps, see one listed, run that, UN check the box which says a password is needed.
That SHOULD do the trick but does not.

I think part of my problem is having 8 win8 systems at home, all with the same username... but you would think Wiindows 8 could allow a user like me to network with my own computers without having to deal with permissions etc... really irritating.

Mark.

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RELEVANCY SCORE 78.8

I've always used local accounts with Windows. But recent events have had the need for me to use skydrive which required me to login. In fairness, I don't mind logging in and backing up settings etc, but instead of my profile saying my username, it will say my full name (I fixed this issue). But it also wants my microsoft password every single time. I've changed it to pin code for quickness, but removing it altogether would be good.
Any clues?

FYI, the netplwiz trick only works for local accounts, not microsoft ones.

A:Disable need 4 password on profile with Microsoft Account

Hello Darkstarr,

You can also set Windows to automatically sign in to your Microsoft account at startup if you like. Double check using the tutorial below to see if it may help.

Log On User Account Automatically at Windows 8 Startup

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RELEVANCY SCORE 78.8

I have Windows 7 so had no idea how screwed up this could get. I've googled this for 3 hours and the simplest of answers will never be provided. No one seems to be able to think thoroughly on this.

My 90 yr old dad has a hosed PC. It now has his login screen associated with an email address. He can't remember the password and trying to reset it with live.com also doesn't work.

Here's what we have:

email-address-user (Microsoft account) with admin privileges
locked out

If one resets email-address-user's password via live.com, does THIS AFFECT POP3 access? Meaning, is this password reset only for logging into one's PC or is this reset password synched with the actual email server one uses to download their emails? This WOULD be a very valuable piece of information but no website deems it useful. My reason for asking is I don't want to reset his password and then have it such that he can't read his emails. And I'm not about to try to communicate over the phone what he would need to do to update his client email (or internet access) password.
To get to the desktop, I tried a ton of things but the only thing that worked was net user administrator /active:yes.

What I would like to do is "revert" the email-address-user from a Microsoft account to a local account. I'm 100% game to edit the registry 100 ways to Sunday. I've poked around googling and no one will provide the simple registry layout for a Microsoft account and a user account. It seems if I try ... Read more

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RELEVANCY SCORE 78.8

Basically as the title reads, how can I reset the password when I have two step verification turned on. I got to the website, please can't access my account. Select forgot my password but when I don't have access to the two step verification email I can not fill in the UE form or use any other proofs because TWO STEP verification blocks it. PLease help.

I am really sorry for opening a similar topic in another part of this wonderful forum.

A:How to reset password on a Microsoft Account with two step

Hello Snakebit, and welcome to Eight Forums.

You should be able to use OPTION TWO in the tutorial below to reset your Microsoft account online on any computer. This way you area to type in the verification code sent to you via text, email, or phone call.

Microsoft Account Password - Change or Reset in Windows 8

Hope this helps,
Shawn

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RELEVANCY SCORE 78.8

Yesterday I got a client's Lenovo Desktop 8.1 with a corrupted Microsoft Account Password only in the computer. The Microsoft Account signon is ok, just the computer has the issue with it.  I have worked on this problem for many hours, and with no success. The computer is a Lenovo Desktop with Windows 8.1 installed with an SSD and an HHD drive. There are no markings on the case to tell me model number. I also realized after awhile that you need to hold down the Shift Key when either powering off or restarting to insure a complete boot up.
1. My client apparently opened an email that messed up his computer. He contacted Microsoft and one of their technicians got into his computer. From that point on apparently the microsoft account signon password got corrupted only inside his computer. I can signon to his Microsoft Account, got microsoft to send me a code so I could reset his password. This worked on his account only. Still cannot logon to his computer - password failed - try again message.
2. I tried F1 - Bios, F12 - Boot Menu and cannot get past the CMOS password. Boot menu lets me past but cannot change anything - trying to change boot order so I can boot to Hirens. F1-Bios gives me a fatal error. I also tried F10 to change Boot from Standard to Legacy - F10 does not work on this Lenovo Desktop.
3. Pulled the Cmos battery for 30 minutes, put it back in and no change to the Bios password, still locked out of modifying anything related to boot order.... Read more

A:Microsoft Account Password in Win 8.1 Corrupted - Need a workaround

I am not sure how Microsoft got past the CMOS password. There should be a jumper allowing you to clear CMOS which would remove any password. With the CMOS battery removed hold down the power button for 30 seconds to remove any residual power.

http://support.lenovo.com/us/en/documents/ht036531?tabName=Solutions

The computer has SecureBoot enabled so no disk will boot even if you could get to the F12 boot menu.

Is there any sticker on the back of the computer?

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RELEVANCY SCORE 78.8

New Windows 10 Home desktop. I put in Carol when it asked who would use the computer.
After a restart, it showed Carol and Welcome, then I could just click on it and use it. The only user was Carol and no password was needed. That was OK.

I set a system restore point, then I set up Cortana and it asked for my Microsoft Account and Password. I already had a Microsoft account, so I entered my name - Allen Bredt - and password.
Now there are 2 users, Carol and me. After a restart, it wants my name and password.
I can use System Restore to go back, but then what?

I want it to just give me the desktop with no sign on required.
Can you help me.
Allen

A:Microsoft Account Required Sign in and Password

Hello Allen,

It sounds like you switched your local account "Carol" to a Microsoft Account "Allen" while setting up Cortana.

If you like, you can keep using your Microsoft account and set Windows to automatically sign in to it at startup.

Sign in User Account Automatically at Windows 10 Startup

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RELEVANCY SCORE 78.8

When Windows 8.1 is logged in to my Microsoft account, I'll have to use the same password as when I log in to my Outlook account. Unfortunately for me, I use a password manager to help me remind my passwords. The disadvantage of this is that my Microsoft Password is a random string of 16 characters. That is not something you want to type every time you log on to your pc. Is there any way to use a local password when logged in to your Microsoft account?

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RELEVANCY SCORE 78.8

password for microsoft account for laptops given by UP government

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RELEVANCY SCORE 78.8

I have tried to change my password on Microsoft https://account.live.com but get this message:
You can't complete that task here
To continue, you need to go to your organization's web site.
Any advise?

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RELEVANCY SCORE 78

I am Arun Kumar Kushwaha and I have discovered one Big Loophole/Security Leak in Microsoft's Windows 7 Operating System worldwide.
through which we can Access/Delete/Copy/Replace Important Data without Cracking/Resetting the Login Password in Windows 7 OS
and for this we not need any 3rd party Software/ CD/ DVD/ Pen drive/ CMD/ Script/ or any other means of hacking Devices/tool.

only through Windows 7 OS we can Access anybodies Computer Around the world, and user will never get to know that his/her computer has accessed by someone else.
This is purely Microsoft's Negligence towards user's Around the world.

U can assume how much serious is this Issue, if anybody can steal confidential Important data of Company/ Govt data/ or any other Sensitive Personal data of anyone who are using windows 7 OS.

I have Talked through telephone to MS India regarding this Issue and they told me that there is no loophole in their OS and can't be accessed by anyone without having Login Password or User need to Reset login Password with tool/software available.

also i have mailed to MS Technical support Team and also asked about this issue on Windows worldwide official support forum, but not get any meaning full response from them.

I am asking this message to here, coz i want to Spread this issue around the world, so every user can secure their Data and also MS can rectify this issue by releasing an OS Update.

Thanks for reading ..

Your's Truly
Arun Kumar Kushwaha

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RELEVANCY SCORE 77.6

Hello SF. first of all, sorry if my english is not perfect.
Now here is my problem: since yesterday, i just can't open a session. When i try to log in, Windows says that the username or the passeword is not correct.
I've tried many things that i've seen on the web but still the same.
Now i just want to erase or reset password.
Or every thing can make me use my computer.
Many thanks in advance!!!

A:Windows password incorrect...

There is Tutorial that should help. Try this Password Reset == You can also try a System Restore at Boot which is Option Two. You would do the System Restore to a date before you had the problem. Good Luck

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RELEVANCY SCORE 76.8

Wife was nagging me to remove the password at Windows7 startup because it was too long, so I followed the instructions online (unclicked the box to require password at login) and it came up with a box (I don't think was mentioned in the instructions I was following) that told me to enter, and confirm the password. I left them blank since I didn't want a new password.
Now when I startup it still asks me for a password (usename it gives is HomeGroupUser$) and when I try my old password it doesn't work, and when I try leaving it blank and pressing enter it still doesn't work.
So I can't login...

A:windows 7 login password incorrect

You can use one of these password recovery tools from -=> Here

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RELEVANCY SCORE 76.8

I have a Toshiba Satellite L505 with Windows 7. I don't know how it happened but my computer suddenly restarted and came up with Kiosk and Other User as the users. My account is no where in sight. I have no passwords set up but just hitting enter to bypass doesn't work. How do I get my account back and get back into my computer?

A:The Username or password is incorrect on Windows 7

Hi -

Boot into recovery with your Windows 7 DVD or via the HDD recovery partition and run "Windows System Restore" -

http://support.microsoft.com/kb/940765

If that does not work, you will need to reinstall Windows 7 as I cannot provide further help related to security issues, per TSF Rules.

I must now close this thread.

Good Luck to you.

jcgriff2

`

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RELEVANCY SCORE 76.8

Hi All i installed windows 8 preview and after setting up my account with my hotmail account it keeps regetting my password...of course I know my passowrd as i use it everyday... is windows 8 preview setup right or am I doing something wrong... I am using my hotmail password...(I made a local account (called backup) just in case this would happen)

A:[SOLVED] windows 8 password incorrect...

i have the same problem intermittently with it

i just re enter till it accepts it

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RELEVANCY SCORE 76.8

When I try to log in on windows 7 it keeps telling me password is incorrect, but I know it?s the right one .When I log in via safe mode it accepts the password with no problem
I have changed the password a few times but when I reboot it says wrong password
So I need to start safe mode etc. again can anyone help regarding this

Thanks

A:windows 7 it keeps telling me password is incorrect

This might be of some help. Read through these.
User Account - Reset Password in Windows 7

User Account Password - Change from WinRE

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RELEVANCY SCORE 76.8

Hi all,

I got a problem I can't seem to fix. I checked online for help to no avail.

Here's my problem:

I boot my Dell (windows 7 Professional) and when the welcome screen appears all I get is "password is incorrect'"

There are no usernames present nor administrator. When I click on the "ok" underneath the password is incorrect, It brings up my username, but when I enter my password it says it's incorrect (it's not). I can't log in from safe mode, nor will system restore fix the problem.

Since this is an old work computer I was never given the disc that could solve this problem.

Anyone have any idea of what is wrong and how it can be fixed?

Thanks in advance,
Dave

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RELEVANCY SCORE 76.8

I can't remember fully now but I was having a problem with setting up a schedule in Macrium Reflect, it kept failing to accept my Win 10 password. I went to 'netplwiz' thinking I could just login without a password but then after I rebooted I could only get to the win 10 login screen, the one after the pretty picture. It seems there is a scheduling problem with Reflect after the anniversary update and I haven't been able to use it since.

I reset my Windows password but that fails as well so it seems to me that I somehow need to get back into 'netplwiz' again in order to remove the tick 'Users must enter a user name and password to use this computer' but I don't know how to get to it! I found this very complicated to understand as it seems to worded back to front, but I was told to add the tick in order NOT to have to log in!

As I downloaded the update and installed it I don't have an ISO, but assuming there is an ISO (anniversary build) can I create one on this spare laptop and use it on the one I can't get into ? That's assuming it will help me to overcome the login problem?

Thanks for any assistance.

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RELEVANCY SCORE 76.8

Moved and cannot open windows with correct password. How can I correct?

A:Windows will not accept correct password

Sorry but we can not help you with passwords. You'll need to try and remember it.

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RELEVANCY SCORE 76

Since a couple of hours ago I cannot get past the log in screen on Windows 10. It loads up the screen then before I can type anything it comes up with the incorrect password screen. When I click ok it doesn't do anything and the screen won't go away leaving me unable to log in to my account. I was hoping someone here knows of a fix to help me.
Thank you for anyone that can help.

Nick
 

A:Cannot get past incorrect password screen on Windows 10

Possibly a problem with your keyboard or mouse/touchpad.
 

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RELEVANCY SCORE 76

My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?

A:Incorrect password on Windows 10 login screen.

Originally Posted by honus03


My parents are having an issue logging on to their computer. It seems that my mother miss-typed her microsoft email address when she activated it. Now she has a login in screen that asks for a password for the miss-typed account address. She cannot get past this screen since she does not know the password. Does anyone know how to change the email account on the login screen so that she can attempt to login in to her computer?



Hi honus03 and welcome to Tenforums.

I think you should be able to enable the Hidden Administrator Account using option #4 here:
Administrator account - Enable or Disable in Windows 10 - Windows 10 Forums

Once in, create the correct account, delete the incorrect account, and then re-hide the Hidden Administrator Account.

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RELEVANCY SCORE 76

Hey guys,

I have seen similar threads in some places, but none of them seemed to have exactly the same problem I have been having. Anyway, I have an Alienware M17x with Windows 7 installed. Yesterday, Windows stopped accepting my login credentials and kept giving the error "the username or password is incorrect". I never did change my password, and no one else has access to my laptop. My password was about to expire, but it never prompted me to enter a new password ever. I have tried pretty much everything that I could find/think of.

1) There are no other accounts on the system other than the one that is locked out.

2) I tried rebooting in safe mode, but it ultimately takes me back to the login screen with a different screen resolution.

3) I have tried repairing using the Windows 7 disk. That didn't work either.

4) I tried going to the command prompt and displaying user accounts that are present on the system( using "net user"). It shows me an Administrator account and Guest account. So I took a chance and changed the administrator password, but it didn't accept it on the login screen.

5) I have tried System restore to the previous day.

6) I have tried setting the BIOS date back one day. It's set back to the original date now.


I don't really want to buy a password breaker software yet, because I have a feeling it is not about the password, just some software glitch.

Any help is highly appreciated

A:Windows 7 Login: username or password is incorrect

Welcome to Windows Seven Forums.

Unless you created a Password Reset Disc, I'm not sure there's anything you can do other than try a search on Google.

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RELEVANCY SCORE 76

Hello,  newbee here.   Looking for some help with a gateway laptop.  Had a shutdown prompt to update.  Hit that fun button to shut down and came back to a usless laptop.  The computer seems to fire up correctly.  It takes me to the password screen and waits for my input.  When I enter the correct password the system sends message that "you can't sign in to your PC right now.  Go to account.live.com to fix the problem, or try the last password you used on this PC. "
 
Help.  I do not have any restore disc for this unit.  Is there a way into safe mode to disable the password?  or can I restore to before the last update?  I need past this screen to try anything though.
 
Thanks for the help
 

A:windows update from 8 to 8.1 will not allow access with correct password?

The error that you've received is saying that (most likely) you're not entering the right password.
Go to account.live.com and get them to reset your password.
 
This may help to reset the system (and will wipe everything off the system):
- at the login screen, click on the icon in the lower right
- hold down the "Shift" key and then click on "Restart"
- continue to hold the "Shift" key until the system boots into the recovery mode
- Once in recovery mode, click on "Troubleshoot", then of "Reset my PC" (these may not be the exact words)
 
Worst case, contact Gateway for a set of recovery disks.
Here's a page that I wrote back in 2012 that has instructions:  http://www.carrona.org/recdisc.html#gateway

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RELEVANCY SCORE 76

I recently set a password for my computer. I locked my computer and typed it in (so I know for a fact that its right). But when I started my PC this morning it automatically brings me to a screen saying 'User name and password is incorrect'. I press OK and re-enter my password (WHICH IS 100% CORRECT) it says it's wrong.

So when my computer is starting up I pressed F8 and went into System repair. It brings me to a screen to enter a password, I type the EXACT same password as before and it lets me in. I am trying to log into my user account 'Tyquan' when my PC starts up AND on the system repair.

I only have one account which is administrator, I never set a password when configuring my windows for the first time, and even if I did it would be one of 3 passwords (I tried them all and all stupid variations of them that they could be)

I'm just confused as to why my computer is rejecting my password in one screen but accepting it in another.

A:Windows 7 suddenly rejecting correct password.

Hello Tyquann, and welcome to Eight Forums.

If you set Windows to automatically sign in to the user account that you changed the password for, then that could be the issue. Netplwiz will still use your old password unless you updated it in netplwiz by starting over and setting it up again below.

Log On Automatically at Startup

Hope this helps,
Shawn

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RELEVANCY SCORE 76

Hello everyone,
the other day I shutdown my computer, then upon restarting it - I entered my password at the login screen as I always do.

Now I know for a fact it is the right password. And the strange thing is, when I get the error (Wrong username or password) it doesn't happen immediately, it goes like it's about to start windows, then comes back to the error.

Now I have bypassed it somehow by pure will, by entering the password over and over again.
And when I was finally logged in, I did a system restore to see if that would work. But upon restarting it brought me back to the login, and the problem remains trying to get back in again.

Also, I went and set the setting to bypass the password, by unchecking it in the control panel.

So now when restarting my computer, it goes automatically to the error instead of the login screen. So before even typing the password, it just presents the error right off the bat.
This is all very strange, any help is appreciated.

------------------
System details

Windows 7 home premium / 64 bit
Toshiba Satellite a665

Intel Core i3
 

A:Windows 7 rejects *correct* admin password

You may have to do a Factory reinstall of your system. If you can get in again . Try changing your password in the user account.Or just deleting it.
 

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RELEVANCY SCORE 75.6

Hi

My name is rizwan, i am using windows 7 Enterprise 32 bit activated, I forget administrator password but i know the previous password.
Please guide me how can i restore password using previous known password.
I am unable to install any third party tool to recover password because i dn't have the current administrator password.
Guide the steps which are not required any third party tool or microsoft tool because current password forget.

Regards
Rizwan

A:Forget Password of Administrator Account but i know previous password

There is no legal way to "craack" a business computer, your IT has to help you recover your Windows. If this is a personal computer, with proof of ownership of both computer and of your windows, a local computer shop may be able to help you at least get your data files onto an external media if not able to legally run password-hunters. Otherwise, it is time to totally reinstall -- and this time keep a written record of usernames and passwords locked in a drawer somewhere.

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RELEVANCY SCORE 75.6

Hi

My name is rizwan, i am using windows 7 Enterprise 32 bit activated, I forget administrator password but i know the previous password.
Please guide me how can i restore password using previous known password.
I am unable to install any third party tool to recover password because i dn't have the current administrator password.
Guide the steps which are not required any third party tool or microsoft tool because current password forget.

Regards
Rizwan

A:Forget Password of Administrator Account but i know previous password

There is no legal way to "craack" a business computer, your IT has to help you recover your Windows. If this is a personal computer, with proof of ownership of both computer and of your windows, a local computer shop may be able to help you at least get your data files onto an external media if not able to legally run password-hunters. Otherwise, it is time to totally reinstall -- and this time keep a written record of usernames and passwords locked in a drawer somewhere.

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RELEVANCY SCORE 75.2

after transferring files from Samsung R530, 32-bit machine to HP Pavilion dv7, i5, 64-bit, using Windows Easy Transfer (both machines running Windows 7) via Belkin F5U279ea cable, all seemed normal

on restart, entered password recently created and used successfully, whereupon received 'incorrect password' message and am now locked out
what can I do?

since it is new there are no data to be preserved, so happy to go back to how it was before I made the transfer, but would need to know to do this

would also like to know what might have happened in the transfer process to nullify my password

any help gratefully accepted

A:Incorrect Password, on restart after using Windows Easy Transfer

I have always understood the Easy Transfer was meant to transfer your personal files and settings to a new computer. I don't think it would change your password, but I have never actually tried it.

Are you using the same user name and the same password as the original?

Why does your title say you are getting a Blue Screen? Did the Windows 7 install go OK, or did the system come with Windows 7 installed?

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RELEVANCY SCORE 75.2

My wife's laptop rebooted automatically to apply a Windows 7 automatic update and now it says the password is incorrect.

She has had the same password for several years and uses it every day. It is her middle name so she has not forgotten it and it does not use capitals. Caps Lock is defintely off (although we have tried it with it on also!).

We do not have a password boot disk.

I have read about password recovey tools but logically they would not help as we know the password anyway.

Why would the password suddenly be rejected after the update?
How do we get the computer to work again?

Neither of us are very computer literate, so I hope someone can help (in simple English )

Allan

A:Correct password rejected after automatic Windows update

Try starting in Safe Mode and see if you can enter the password and have it work there. If so, go into Start Menu->Control Panel->User Accounts->Change your password-> and choose a temporary password for now (make sure it is something you will remember). Restart Windows and see if you can login with the new password.

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RELEVANCY SCORE 74.4

i have shared my music folder on os x 10.8.2 via smb for windows, i have been able to connect to it using windows 7 up until now, when windows 7 keeps rejecting my username and password for my mac, every time i enter my mac username and password windows 7 says network password incorrect, so i tried my sister's credentials, same thing "Network password incorrect" what's going on?
 

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RELEVANCY SCORE 74.4

A couple of weeks ago the correct password for my PC stopped working and I have no idea why. I have tried many times the correct password (oh trust me it is not a matter of caplocks) and it does not work. I have alot of files on the PC that i really need (pics of vacations, Uni files, music etc).
My laptop is a HP Pavilion g6-2235tx
I dont know if this would be helpful but, whenever I go into the login window the window that appears when you hold down shift for too long appears.

Thanks in advance for any help.

A:Correct password for windows 7 Home Premium not working anymore?

User Account - Reset Password in Windows 7

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RELEVANCY SCORE 74.4