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help with Outlook 2013 and trash folder deleting emails on its own??

Q: help with Outlook 2013 and trash folder deleting emails on its own??

I just started using Outlook 2013 on my Windows 7 laptop.  and I noticed that it's deleting items from my trash folder even though the box "empty deleted items folder when exiting Outlook" is unchecked.  huh? It would make more sense if that box was checked but it is not. Is there another place to uncheck something so that my deleted emails don't get deleted?
and okay, why am I concerned about messages being deleted from the trash folder anyway? because occasionally I need to look for deleted emails.  not very often but it has happened.  so I keep some of the ones that I've deleted.  well, not any more since I just discovered this issue in the last week.
any ideas??

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A: help with Outlook 2013 and trash folder deleting emails on its own??

I figured out a temporary work around. I checked the box and now it asks me if I want to delete the emails in my trash folder.  it's annoying to have to answer this question but at least emails aren't being deleted on their own.........for now.
would love to hear if anyone knows another way around this.  thanks in advance!!

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in outlook 2010, i understand one can use a gmail account without actually opening up the gmail account, that is he can run the account from outlook, does that mean one can delete messages also, just like a regular account.
when i try to delete a message, it deletes it from the inbox of that gmail account in outlook 2010, but under the gmail folder it updates itself, and downloads it again, even after i delete it from the gmail folder also.


A:deleting gmail emails from outlook 2010 folder

Hallo tapuz, you may have to sign into your gmail account and delete all your old messages.
From there select settings in the top RH corner
Then select Forwarding & pop/imap tab
In the pop download column go to option 2 and in the drop down box select delete gmails copy
Then select save changes.
This will stop gmail saving a copy once Outlook has downloaded it to your computer.
I hope this solves your problem, if not post back

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I am running outlook 2003 on a windows xp machine. I configured outlook for a IMAP connection to gmail.

It was working fine for several months. Then, all of a sudden I noticed that when I deleted an email from my inbox or any other folder in outlook, it just disappeared. It didn't go the Deleted Items folder as it had been since I first configured the IMAP connection.

I've read many online posts of others having similar problems, with there deleted emails just disappearing.

I know this should work, because it DID work for me for several months.

I'm not aware of changing any settings, so not sure why this started happening.

Thanks for your help!

A:Outlook 2003 and IMAP - deleted emails not going to trash

Might be a patch that "fixed" this, since it is not going to trash for outlook 2010.

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I'm running Windows 98 and Outlook Express 6. When I delete an email from my inbox it disappears completely rather than going into my Trash folder. I've looked in the Tools/Options area but didn't see anything in there that I could check that would help me. My email resides on an IMAP server instead of POP3. Not sure if that makes a difference or not but thought I'd mention it just in case.

A:Outlook Express Trash folder

Hi opmarkwv,

I runned Outlook for many years in a company. I got my mails from a IMAP server.
When I deleted a mail, this one was moved to the trash folder.
And as soon I closed Outlook, the trash folder was emptied on the server.

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I have windows 7 and am using Windows Live Mail on my HP Pavilion g7 laptop. Every now and then a message that goes to my sent file cannot be deleted. For many of these messages, the original body of the communication is no longer displayed. What I see when I click on it is the wording:

Message cannot be found
The contents of this message cannot be found.

Some of the emails however, still have the original body of the message. In both cases, when I click on delete, either from the pop up list or from the delete symbol in the top menu bar I get a single beep and the message: "An unknown error has occurred."

This has been going on for several years and I have contacted the Microsoft people to assist with this, but they have been unable to help me delete these messages. As of this writing I have a total of 86 of these messages I cannot delete. There seems to be no pattern to what will delete and will not re the people I have sent the messages to. This is not something that is causing any slow operation or other problems, but I sure would like to know how to get rid of these emails so I can keep this box cleared out. Any suggestions would be appreciated.


A:Problems Deleting emails from Sent folder

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I'm finding that messages in my inbox and sent items are being deleted automatically. It isn't affecting other folders, so the sub folders under the inbox are fine and the messages in them aren't being deleted.

There doesn't seem to be a fixed timescale. It's not immediate, but sometimes they go quite quickly and on other occasions they stay for a few hours. I've tried running a quick repair and an online repair for Outlook 2013 but that hasn't fixed it.

I can still find the messages in the deleted items folder so they're not lost, but even if I move them back into the inbox they are deleted again.

I've checked online and I can't see any other references to this particular problem. It's not the Ignore function as I've checked that and I'm thinking that the next step might just be to wipe the PC and start again.

Can anyone help? The operating system is Windows 10.


A:Outlook 2013 - Inbox and Sent Items Automatically Deleting

How many messages are in these two folders?

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I can't find ant reference to anyone having this problem anywhere.
Windows 8.1
Office Pro 2013
Windows Defender
Sometimes but not always when Outlook performs a Send operation, it reports mutiple messages when it shoudn't be.
Manual Send/Recieve only far as i know.
For instance, if i create one email, and hit send, the progress bar at the bottom says sending message 10 of 10.
It does not do this every time, that i know. I haven't found a trigger or rhyme or reason, i can't force it to happen.
And the "extra" number isnt always an extra 9, or a factor of 10 of the messages to be sent, it seems to vary, but i haven't been able to "see/catch" it enough times to guanatee that statement.
My Outlook checks 15 different email addresses, I do know it's not "times 15" as through it was one for each address.
Seems to happen only on Send. Recieve always recives the same number it should.
it is not the "messages getting stuck in the outbox" problem, resulting in mutiple Sends. The messages pass directly out.
AdwCleaner, Malwarebytes both "regular" and anti-rootkit find nothing.
Computer approx. 3 months old, no Known infections or ones that have been removed.

A:Windows 8.1 Outlook 2013 Reporting More Emails Than It Should

What e-mail client are you using.

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I have outlook 2013 and for some reason my emails are not sending. I am receiving email but when I reply it remains stuck in the outbox folder. When I click send receive I get an error code 0x800ccc13

I recently updated to windows 10 but the problem existed on windows 8 as well. I use a gmail account.

Thank you for your help

A:Outlook 2013 Emails stuck in outbox

It looks as if you may have some configuration issues you need to check for Outlook with respect to Gmail. If you're using the POP3 protocol, check the SMTP server (which is used for outgoing mail) to ensure the server name and your credentials are correct.

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I have been using Outlook for a long time and currently have my Gmail account setup with it as IMAP.

I had to install Windows 8.1 and all Apps again. Setup Gmail through Outlook again and before I installed everything I backed up to my PST file. Gmail automatically syncs anyway but some emails were not.

Imported the PST file and is showing as a backup. All the folder structure is there but the emails do not show. I have used a programme to check the PST file called Stellar Phoenix Outlook PST Repair Technician and all the emails are there.

I have attached a screenshot and note I have highlighted where it is physically showing 12 emails and yet they do not show,

I really don't want to have to go down the road of paying ?125.00 for the software to bring them back because I backed it up correctly.

Has anyone else had this issue and have solution please?

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Greetings, folks.  One of our clients has a PC that will only allow the user to send 3 emails before it locks up.  "Outlook.exe" is still running in task manager and cannot be killed.  The PC has to be shut down hard (holding the power button in) as it hangs during a soft restart.
The PC is a Lenovo E540 running Windows 7 Pro 64-bit.  Office is Office 2013 Home and Business with Outlook attached to an Office 365 account.  All software up to date.
If we start Outlook in Safe mode (just Outlook, not Windows) then everything works fine.  I can send dozens of test emails with no problems at all.
So here's what I've done.
Disabled Hardware Acceleration, including adding an entry in the Registry (HKCU/Software/Microsoft/Office/15/Graphics/DisableHardwareAcceleration=1)  Effect: no change.
Disabled all add-ins.  Effect: no change.
Uninstalled the antivirus client (Trend Micro).  Effect: no change.
Desktop Session Manager service disabled.  Effect: this caused a number of problems--I couldn't even get into Outlook--so I re-enabled it.
I removed some components from a previous version of Office (2010) but since that is only Visio, I didn't remove everything.  Effect: no change.
Office repair (both quick and web-based) from Control Panel.  (Pro tip:  the web-based one is basically a re-install, so have your code ready.)  Effect: no change.
The user's mailbox file is located on a network drive, but since everyone's is... Read more

A:Outlook 2013 crashes after sending 3 emails.

I hate to say this, but these types of jobs are my favorites, the tough ones.
How large the OST file? Did you try keeping it local and not on the server? Can you check for graphics card updates? Can you turn off the cache for testing?
I would go to the disabled items and see what is going on there. I have found enabling some items fixes issues (like appledev! fixes icloud)
Finally, check his "large attachments" and make sure one big fattie didn't sneak in. Sometimes I have seen large ones cause the issues.
Is that his only email account in that profile?
I have had some struggles with Outlook and graphics cards, even with the disabled hardware accelerator. I think the Nvidia update was one my tech had to do to make one clients work ok.

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Hi all. Using Win10 for two months, Office 2013. all working ok. Today, after 10 day vacation I checked all my emails, answered them. I restarted the laptop bcause updates were done. After, Outlook didn?t have any of my gmail?s mails for the past 10 days in outgoing, and 2 days in incoming. and in the companies mailbox, I had none of the outgoing for the past 12 days, and it downloaded again the inbox.
Can someone help me recover mails???


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I am working in a small office with three computers. They all have outlook 2013 and are connected to the same email address using POP (we are changing to IMAP soon, not sure if any of that is important). There are many folders created to categorise the many emails we send and receive. Just today on only one of the computers approximately 200 of the sent emails from the various folders have been moved back into the sent folder. As far as we know no one has touched anything.

These are not duplicates.

Why did this happen (and why only to one computer)?

Is there any way of reversing it without manually putting them into the folders again?

Many Thanks

A:Outlook 2013 moving categorised emails

Hi and Welcome to TSF!

Check the rules configured within Outlook to make sure they are still there. Also, was Outlook closed when the emails were sent? This would make it so any local rules were not running at that time.

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I am facing Thunderbird Conversion to MS Outlook conversion problem. I tried my BEST but did not successful to convert emails from Mozilla Thunderbird to MS Outlook. Please help me. Its urgent!

A:How to Export Thunderbird emails to MS Outlook 2013

Try the third party Thunderbird Export Tool that has all advance features to export email, messages, data from Thunderbird to MS Outlook.You can also try its free demo facility that is capable to convert 5 emails from Thunderbird to Outlook without any cost, which helps you to build up trust upon the tool.
Although I already handled it a while ago and I am 100% satisfied with its processing so I am suggesting you to use it. http://www.thunderbirdconverter.com/

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gmail is malfunctioning, I need to completely delete it, then reinstall. BUT, I need the emails saved in my filter folders. How can I save the folders and delete the program on my laptop?

I use gmail on my phone and my desktop, too, but, those versions seem to be working. I think there's corruption in the file on the laptop.

I really don't want to lose the folders, they contain old legal info, business communications from years ago that will be invaluable if I need to contact familiar professionals, and so forth.

But, with gmail sticking things in the trash, refusing to use "sent mail", behaving exceedingly strangely, I know I can't keep it as it is...I missed a reply to a letter to my lawyer today.
Thanks for your help...

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So I got outlook 2013 on windows 7. Anyways I have setup about 4 email accounts. Now outlook beings to sync and its about 600 mb worth of data I have to sync to get all of my emails. Now problem is I don't want all of my emails. Is there way to just cancel the sync of600 mb worth of emails and just maybe select a week back or something like that?

A:Outlook 2013.Is there a way to sync only a week back emails?


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I have spent a few hours googling to try and find an answer. It happens on my iPhone, it happens on my new laptop.
I get my emails fine from my Comcast email server account on both, but after two days in my inbox, they just disappear. Its fine on my desktop. (they stay forever)
I really care about finding a fix on my laptop. There must be some kind of setting somewhere.
Can any one help?

A:Outlook 2013 automatically removing emails from my inbox

The first thing I'd check is the Auto-Archive Settings.

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I am at my work computer and outlook is deleting email automatically. It only does it to email that have Microsoft word attachments. It seems that I will open the attachment navigate away from outlook the when I com back to it the email is gone. This is incredibly frustrating, any help would be greatly appreciated. Thank you.

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Hi Guys,

first post, I have tried searching to find a solution to this problem, but couldn't find anything.

Basically one of the guys at work here is having trouble with his Outlook deleting random(well not entirely but will get to that) emails.

this is the situation, he checks his email on his iphone, or webmail and there are emails there. (doesnt matter if he reads them or just sees the headers) he then gets to work opens outlook and they are not there. In terms of what emails aren't coming through seems to be random senders, but all of the senders emails.

We can see the emails in "recover deleted items" but once they are recovered they just get instant deleted again (you dont even see them in the inbox).

he is on windows 7 and we are using outlook 2007.
not sure what exchange server we are running, if its relevant let me know and ill work it out.

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Hi Tech Support Guy

I cannot delete anything from anywhere in my Outlook Express a/c.
'Rollin_again' had some very good advice & I followed all of it but still can't delete any messages from any folder within O/E.
I can move the e's from one folder to another & I can delete them by closing O/E, finding the DBX files & deleting those.
Maybe that's the best I can hope for ?


A:Deleting emails in Outlook Express

1 Use Search and search *.dbx files on active drive; probably C:
2 Delete all you find.
3 Close Search.
4 Re-Boot.
5 Open Outlook Express.
6 Send a Test Message to Yourself.
7 When it Comes Back, See if Message Will Delete Properly.

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Please help. I am running Outlook 2007 using BT Connect as an exchange server. All my emails are on the server but outlook only seems to keep 7 days of emails locally. I have checked the settings but can not see where the emails would be deleted. Help.


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I cannot delete some of my mails from my archive folder.
Although if I put a new mail into the archive it can be deleted.
The mails that cant be deleted can be viewed aswell, just not deleted.
The mail is coming from an exchange server.
How can I delete them

Any help would be great

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It seems that outlook will pop up a warning box only when permanently deleting emails, if I just delete a email in inbox, there are no any reminding for me . But as I have a lot of folders in outlook, it will be so much trouble to me if I delete or move a email by mistake, and want to find it back.

So can I get a reminding even when deleting or moving emails in Outlook? That will be good to me. Thanks.

By the way, I'm using outlook2010.

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I have recently had a complete computer crash and had to reinstall my programs/files etc.
Since I reinstalled office I have this problem with outlook. i have an exchange account. Prior to this outlook and my iphone reflected the information on the exchange server, so if I read and deleted an email from either my pc or iphone it deleted it from both. Now, however, if I delete from outlook, it doesn't delete from the server so it still shows on my iphone. Deleting from my iphone still has the desited effect of deleting from the server and hence outlook.
Is there a setting somewhere that I need to change?

A:Outlook not deleting emails from server

I hope it would help you:

Tools/Account Settings/ -> select account and click Change...
Then More settings/Advanced
Make sure you have unchecked "Leave a copy of messages on the server" option.

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I have Windows 7 Ultimate 64-Bit on my Intel Duo 2,4 GHz with 2GB RAM.
I would like to migrate from EURORA 7.1 to OUTLOOK 2013.
For OUTLOOK 2013 I would like to change the default address for all the email and mailboxes from the operating system Drive (C) to another hard-drive, Drive (E). I have done that in EUDORA 7.1.
To do that I followed the instructions as shown on this link under "Workaround":
But neither the manual way of doing it, or the "FixIt" application works.
When I go to OUTLOOK 2013 and then FILE / ACCOUNT SETTINGS / ACCOUNT SETTINGS and then tab "Data Files" it still shows the link to a Drive (C) address.
Any solutions? I'm not a techie so please make it simple for my simple mind.

A:Solved: Outlook 2013 Change Emails-Mailboxes Default Address

What do you mean by default address? I think you mean change the default location of the Outlook data(PST) file?

It's actually pretty easy, find the file in the current location, and cut and paste it to where you want it to be. Then open Outlook, it will ask for the location of the file since it can no longer find it, browse and select it.

See here: http://www.msoutlook.info/question/86

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I have some odd behaviour for 1 user with Outlook 2103, connected to an Exchange server

Some emails, not all, appear to duplicate but when clicked or an other message arrives, they disappear.

here's a couple of examples

so far I've recreated the mail profile, recreated the desktop profile, and fitted an alternative graphics card, without any improvement.

The problem does not follow the user to another PC.

any ideas would be appreciated.

A:Outlook 2013 Inbox Phantom Duplicate Emails Partially Displayed

Hi and Welcome to SevenForums,

Is the user in Cached Exchange Mode?
If they are there are 2 things to try:
Try re-creating their OST file, just rename they current on to .old and when they open outlook it will re-download / create the OST.
Take them out of cached mode and see if they still get the issue.


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I am running outlook express and my OS is Xp pro. All of a sudden have difficulty deleting emails. The only way they delete is by using the shift+Delete keys. And when I delete emails from the deleted items folder, they only disappear when I close out and re-open outlook. I searched the forums and found one and tried it. I followed the instructions to compact the delelted items folder offline, but it says it is being used by another application, right at the very end. I verified this 3 times that I was working offline. Do all internet windows also need to be closed? Please help!!!

A:Trouble deleting emails from outlook express

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I've been experiencing a weird issue with Office 2010 v14.0.7173.5000 (32 bit).

Whenever I try to delete an email from my mailbox (which is stored on Exchange but cached locally to an OST file) Outlook crashes.

It generally happens on the second deletion of an email within a list - Outlook halts for a second and then crashes out, closing the application altogether.

No event logs are left by Outlook or Windows system itself.

Any help on the matter would be appreciated.

Thank you.

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I operate windows xp for an os. I am having a very strange issue with outlook. My emails arrive in my inbox. I then open them. Upon closing out of the email, they disappear for good. I can not find them in other folders, I have no rules set up either. I am worried this is a virus issue. Can anyone help me?

A:Solved: outlook automatically deleting emails??

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I' ve just installed Outlook 2007. Running on XP. I feel like I'm nuts but is it possible that emails are disappearing? I know I didn't delete certain emails but they are nowhere to be found. NOt in deleted file, not in sent and not in inbox. Is Outlook randomly deleting certain type of messages? It's so weird.


A:Solved: Is Outlook deleting emails arbitrarily?

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For some reason my e-mails are disappearing in Outlook Express and the program says that other messages which have been downloaded have not been. Any idea why this could be happening??? It's very unnerving. I have a lot of e-mails that I have kept unread to come back to when I have more time. Now everything after July 2005 is gone.

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so I just connected outlook 07 with my gmail account, after deleting unwanted emails in outlook, the deleted emails still marked as unread and still there in my gmail account.

does any know how do I delete emails in my gmail just by using outlook?


A:deleting emails in outlook, not connecting with gmail

Depending on how you're connecting to gmail it may not be possible. I know it's not possible to delete emails on the web server if you're using an HTTP or IMAP connection. By default, most tutorials tell you to use IMAP and POP isn't enabled be default on a gmail account.

To Enable Pop in Gmail:

1. Sign in to Gmail.
2. Click Settings at the top of any Gmail page.
3. Click Forwarding and POP/IMAP.
4. Select Enable POP for all mail or Enable POP for mail that arrives from now on.
5. Choose what to do with your messages after they're accessed with your POP client or device.
6. Configure your POP client* and click Save Changes.

To Configure Outlook 2007 to connect via POP:

1. Enable POP in your email account. Don't forget to click Save Changes.
2. Open Outlook.
3. Click the Tools menu, and select Account Settings...
4. On the E-mail tab, click New...
5. If you are prompted to Choose E-mail Service, Select POP and then select Next.
6. Fill in all necessary fields to include the following information:
7. Click Next... You're Done. (Manual Cofiguration)

Update Outlook for Good Measure:

Original Tutorial:

Now that you've enabled POP access via Outlook and Gmail you can set your client so that it will delete email from the server:

... Read more

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I'm a an IT consultant for a public relations company who lives and (hopefully not) dies for their email. What some of the users are experiencing are issues relating to the inability to delete random email messages. There's no rhyme or reason for it, at least it seems that way to me. This could be any particular message; so it's sporatic in nature. I interact directly with the CEO who has this problem most often.

Before I go too far let me say that they connect virtually to an Exchange 2007 server over their WAN connection. They don't own their own Exchange server. They have had this trouble in the past so what I've been doing is to delete and re-create the user profile of the user who is having the problem. Then the user re-synchs with the Exchange server and is back in business. This seems to help but the problem reappears again after some time; (no time frame for that). Some of these folks have rather large OST (not PST) files. In fact, the CEO's OST file is over 9 GBs. Well, back in the day when I worked at AT&T, if we had a client with a 2 GB pst file, Microsoft would not even support you. These days however, starting with Outlook 2003, PST and OST files can be much bigger; how much bigger is the question.

So, if anyone has ever experienced such a thing and found a solution, I'm all ears.

Thanks for any help you might be able to provide.


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i have office 2007 using outlook and when i delete emails one by one because i need to read them and confirm i can delete them. it seems after deleting like 10 or so the Focus higlhight of the email moves back up to the top of the inbox and i have to take the mouse and move it back to the one i was looking at or i push the down arrow key to get me back to were i was. WHY does outlook do this. the view i have is Window view on the bottom and emails above this window in category just emails no preview pane.

A:outlook 2007, deleting emails one by one focus moves to top

Outlook does a re-indexing of the Folder just like Windows Explorer/File Explorer sometimes will, just refreshing its 'mind'. There's not been much change in that process over the past versions. A couple of my Webmail accounts do the same and that's with messages on their Server.

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MS Outlook 2007 automatically deletes emails once they are read. The only way to save them is to move them to a folder other than the inbox. I felt there was probably a setting for this but I have been unable to find it. My older version of Outlook did not do this and I am at a loss. Thanks!!

A:Solved: Outlook 2007 deleting read emails

Welcome to Tech Support Guy Forums!

Are the messages appearing in the Deleted Items folder?

In Outlook 2007, set your view to this:
View > Current View > Messages
Do you see the Read messages now?
Let us know what you find.

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I have Outlook 2013 installed on 2 Win 10 PCs. The first one is a 15" notebook and when I am looking at my email folders there is a line which shows on the extreme right "Current Mailbox" and to the left of that "Search current Mailbox" and then to its left "Mentions" and to its left "Unread" and to its left "all". On my desktop PC the same line shows "Current Mailbox" and to the left of that "Search current Mailbox" and then to its left "All (as a drop down menu)" and to its left "Inbox". I like the desktop view but cannot figure out how to modify the view.
How do I make the changes.

I have attached screen prints of the 2 views.

A:Outlook 2013 Folder view


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This is an odd one. I am at a clients house right now. When they click on attach file it takes them to "my documents" at first glance it looks right but when you click on the folder or subfolders it takes you to the wrong dir. But if you click on my documents on the left side it takes you to the correct my documents. Its really quite odd. I have tried making a new "string value" and even tried changing the "current version" (default location). No good it keeps pointing to this "phantom folder" please help me figure this out.
Windows 7 64bit newest service pack

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I just created a new mail account [email protected]

In the past, the folder/ost would be named [email protected]

Now, for some stupid reason, the name of the folder/ost is "D".

This is not only annoying but looks silly.

How can I change it back to [email protected]?


PS: Does imap & smtp have DIFFERENT ost naming schemes?

A:How to change name of .ost / folder in outlook 2013

I just created the same account via POP instead of IMAP, and now the folder/ost is named after the email address.

So, am I to assume that when you create an IMAP connection via outlook, you get some whack OST name scheme?

Can anyone break this down for me?

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I am attempting to find add-ons for Outlook 2010. This is what I need the add-on to do:
Export an email from Outlook onto our server, and into a job folder.
Save file with date email was received, not exported out of Outlook, and subject line.

A:Outlook 2010/export emails from outlook to CSV folder with received date and subject

Why not drag and drop the email to the file system?

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Hey all,

So my outlook has been working fine until lately. Here is the problem, if I receive an email while outlook is open it won't show up in my inbox. Even if I do a manual send/receive command it won't appear. In fact it doesn't say "Syncing inbox" at the bottom. I can get it to sync if I change folders, or if I open and close outlook. I have tried changing multiple settings in Send/Receive Groups and general settings and nothing seems to fix it. Any ideas?

A:Outlook 2013 Folder Sync Issues

With no way of knowing what you actually tried, in what order, and if all is back to where it was, all I can really suggest is that you remove the account info from Outlook, and create a new account. Working or not, at that point, please let us know.

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Our company uses Google mail for our email service. I have two IMAP accounts set up in Outlook 2013. Recently, all of the old Sent folder contents disappeared for one of the accounts and newly sent emails do not show up in it as well. The sent folder is working fine for the other account.

All of the sent messages do show up in the Sent folder when I access the account with my web browser. Recipients are receiving the emails. If I reply to an email in Outlook some of the received emails show an icon that I have replied, but not all of them. As far as I know, I have not changed any settings in Outlook 2013 or on the Google server.

Do I need to be checking and changing a setting in Outlook 2013 and or on the Google server?

A coworker reported today that they are having the same problem with their account. We are both running Windows 8.1 Pro.

A:Outlook 2013 Sent email folder always empty

I would say that this is a change that was at the server level of Google mail.

What are the settings for the sent mail in Options?
They should be in Outlook
File, Options, Mail
Then scroll down to the Save messages and make sure that there is a check mark for "Save copy.......sent file folder"
OK yourself out.

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I am dealing with multiple users having issues after updating and cannot connect to a pop3 server due to unsupported encryption type. I uninstall the update kb3176492, kb3172605, or KB2868725 and it can connect again. can this be narrowed down to something
besides the generic response of telling mail admin to fix the server. it works fine before these updates. what are they changing?!

may the odds forever be in your favor.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 12239 Mb
Graphics Card: NVIDIA GeForce GT 720, 1024 Mb
Hard Drives: C: Total - 940868 MB, Free - 708830 MB; E: Total - 217505 MB, Free - 194158 MB;
Motherboard: Dell Inc., 0KWVT8
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A:Outlook 2013. How to delete extra Contacts folder

You will needto provide some detail
Outlook will setup a contacts for each account you add using imap,exchane,aes plus a main pst account
What accounts have you setup
Why are you deleting the contacts just ignore and do not use

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Hi there
Why does NEW software seem increasingly WORSE than the older releases -- Outlook 2010 (using IMAP) gives me local data folders(data file) and the IMAP (server) folders.

I can just about tolerate the horrible colours but :

Sometimes I just move / copy emails from the IMAP folder to the local folder so I can then delete them off the server --otherwise I can get zillions of emails stored on the server.

Office 2013 Outlook doesn't seem to have a LOCAL set of folders -- how do I set this up or is this not possible any more

(Thinking of reverting back to Outlook 2010 !!!).

Another horror - Whatever you set to reading pane it always shows TWO lines - subject and 2nd line is a bit of the email

I can't get a nice clean display like Outlook 2010


A:Hating Outlook 2013 - where can I set LOCAL data folder

Hi there
Solved the ONE LINE thing - but still can't get Local data folder

(VIEW==>Message preview==>One line etc or OFF)

Why can't ALL THE CONFIG be done in one place !!!


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Hi all, I don't have Office 2013 yet but I am intending to upgrade a computer to Windows 8.1 Office 2013. One of the primary uses of this computer will be email and currently the fastest way to do things is to send email directly from Word. I have looked it up on the net and found a website that says that you can do this with Office 2013:
The only problem is that right at the end it also says:
“Note that there’s no real record of your sent email except as a Word document. If you want to keep a copy of the message for yourself in your email program (Outlook, Thunderbird, etc.), select Bcc from the Options drop-down menu (the same menu where you selected to add the From field) and enter your email address in the Bcc field.”
Unfortunately as these will be important emails I really need to know if they have been sent, without having to just trust the user to remember to save or Bcc it. So my question is: Is there a sure way to have email come up in the sent folder in Outlook when sent from Word 2013? If not I may not get Office 2013.
Thanks in advance for any help.

A:Can you send email form Word 2013 and see them in the sent folder in Outlook?

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how do I delete the trash in my email without deleting each message 1 by 1 on my Droid

A:Droid deleting trash

The only way I found is to go into trash folder and touch the check box next to each email you want deleted then press menu and delete....

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Help! I have windows 8.1
All my emails (in,sent, drafts, etc) are in my recycle bin. When I restore them they disappear from the recycle bin...but when I go into my email ..everything that I restored pops back into the recycle bin.

I have located the message storage in my c drive and copy'd it all to a new folder but the shows nothing in it.
I have opened "hidden folders"..nada.

I use windows live mail. I have Verizon, which is POP3 which has worked fine until now.


A:My emails are in the trash

Which recycle bin? The system or that within Live Mail?

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