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Flex 5 Digitizer and palm rejection not great

Q: Flex 5 Digitizer and palm rejection not great

I bought the Lenovo Flex 5 with digitizer and active stylus hoping I would be able to use it for drawing and painting as well as writing notes/ journaling as it's advertised to be capable of but I'm really disappointed. First of all, if my palm is resting on the screen the pen acts really glitchy. Only about 10% of what I write/draw is registered at all and half of that is really delayed. Additionally the action isn't very accurate, if I use a ruler to draw a line it tuns out jagged and bumpy and everything I write/ draw looks really sloppy. I've used a Microsoft Surface Pro 4 and an iPad Pro with the pencil and none of these things were an issue, the outcome was as accurate as pen and paper. I've tested out several applications/ programs, some are better than others but none of them are good enough for me to really want to use. I replaced the the active stylus with a Wacom Bamboo Ink stylus, the rubber tip feels better to use but the results are still the same. I also went to a store and tested both of my pens on the two Flex 5s they had on display and it was all the same. Is this a software issue that can be improved through updates? Or is anyone having a positive experience drawing on a Flex 5? It is advertized to have palm rejection, accuracy and pressure sensativity, there is digitizer technology that succesfully achieves all of those things for a plesant writing/ drawing experience so why doesn't this?

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RELEVANCY SCORE 200
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RELEVANCY SCORE 77.6

I have a yoga 720 and a bamboo ink stylus for it. i had recently sent the unit in to get the hinges replaced as they were warped. I recieved the laptop back and did the latest windows 10 update, however now when i rest my palm on the screen to write it glitches causing what i write to not appear. This was not an issue before sending it in. I am wondering if this is possibly something caused by sending the laptop in or a software issue. It works fine when i write without placing my palm on the screen.

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RELEVANCY SCORE 77.6

The X1 Yoga rejects touch as if it were a palm way too easily. When using the X1 in tablet mode, my thumb often is at an angle where the entire thumb is used to scroll through pages, however, the X1 sees this as a palm, rejecting the touch.  Heres a video detailing what I'm talking about. As a note, this does not happen at all on a Surface Pro 4, which actaully knows that I'm using a thumb not a palm. I mean how can the touchscreen mistake my thumb for how big a palm is? Not very happy as I use my X1 in tablet mode to browse the web quite often.

A:X1 Yoga palm rejection way too sensitive

Is there a way to dial back the palm detection sensitivity on the X1 Yoga?

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RELEVANCY SCORE 77.6

Hi,My ideapad lenovo yoga 720(13 inches) had wifi problems and a "pen writing" dead zone when I used to write with my palm down. After talking with lenovo support, I ve decided to send it to repair.Days passed and I ve kept checking the repair board seeing messages as " looking for parts" then " repairing" and at the end "repair completed see notes" . But repair notes said " Verified orderly functioning. Taken functional tests for the device. "Now I am worried that they didn't repair my laptop. So I was asking myself "what did the message looking for parts meant"? Hope to hear somebody who had/ is in my same situation. Here's a video with the main problem. I received the PC. They didn't repair it because they marked it as "working unit". I am mad of this. Palm rejection is not working correctly or pheraps is the entire Display Digitizer. The funny thing is that I ve send it with a "tempered glass attached". I knew that if a repair centre has to deal with tempered glass "They will always peel it off" before starting to work on it. Well It is still there, that states the quality of the whole operation. Should had bought something else. Here I attach the video (italian "dubbing" sorry).https://youtu.be/-y47lqillhY

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RELEVANCY SCORE 77.6

Hi, I recently purchased 2 Yoga 920s from Lenovo. On one of them I am having serious issues with palm rejection and none of the solutions I can find on the various forums seem to resolve my issue. When writing (e.g. in One Note) and resting my palm on the screen, the cursor keeps "jumping" between my palm and the tip of the pen. This leads to any of the following behaviors:- Not writing at all (e.g. Hello turns into H    l  o)- "writing" where my palm is located- doing some freaky stuff and just creating random lines in the area of my palm and pen  How could I resolve this issue?

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RELEVANCY SCORE 76.8

I've noticed that a portion of the screen of my yoga 720 won't respond to my wacom stylus while my palm is resting on the screen. I've tried the "ignore touch" option in windows settings with no avail. Anyone else have this issue? Is this something I can fix on my end?

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RELEVANCY SCORE 76.8

As a new owner of the C930, I'm very much enjoying the experience.  Last night I started to play around with the Pen and doing some sketches and drawings using some built-in Windows 10 apps.  The experience was fine especially after I adjusted some Pen settings in Windows 10.  But one thing I noticed was there were some blemishes outside of my main drawing where possibly my palm was on the screen.  Small blemishes which I could "erase" but just wondering if others have the same issue and how you solved it. Thanks in advanceAmar

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RELEVANCY SCORE 76

Hi, I'm having problems with the palm rejection on my X1 Yoga. When using the TB3 port for video output to external monitors, the palm rejection gets twitchy when I have my palm on the screen and the supplied pen jumps all over the screen while drawing. The same exact thing happens with my Wacom Bamboo. When I stop using the TB3 port (either unplugging or set display to PC only), the insane jitter goes away and the palm rejection works normally. Also, if I use the pens with my hand lifted off the screen, there is no jitter. I tried the same thing on the HDMI connection and the palm rejection seems to be working fine. Any suggestions? I'm on Windows 10 Build 17134 & BIOS Firmware N25ET39W (1.25) and have all the latest updates installed through Lenovo Vantage. Thanks!

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RELEVANCY SCORE 76

I got my Yoga 260 around 10 days ago. I first updated my windows 10 to the new release (so I'm not sure if the problem was there from the begining). The pen is not working as it should be, the tip is not detected or detected by some offset (usually it goes into bottom of the screen besides taskbar). For example I start writing in onenote and suddenly instead of writing on the current line it is writing some wiggly things on the bottom of the page. This is not only happening in onenote or inking apps, even when I'm using the pen for selecting lines in a webpage, jumps happen.   Is this a pen problem? or display digitizer? Also I'm not sure if this is a driver problem or hardware problem. I tried to rollback to original installed windows 10 to test that, using factory resseting but I couldn't, windows keeps the upgrade. I checked the wacom driver it is recent 08/02/2016 even more recent than the one available on wacom's website (I tested both). I changed the pen and inking setting: made the handness to "right hand" and "Ignore touch input when I'm using my pen" to on, but nothing helped. It is really frustrating, because I mainly bought this notebook because of its stylus. So anyone else had the same problem? Any fixes for that?  Thanks

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RELEVANCY SCORE 76

I could really use your help! I use OneNote on my Yoga 14 (Type 20FY) to take notes in veterinary school and I've had an issue for the past year or so. While in tablet mode, if I'm using the stylus pen, it will take anywhere from 2 to 15 seconds after removing the pen from the screen to allow input with a finger. Sometimes it takes even longer than that and I have to either unfold the screen or write with the pen again to finally get it to toggle palm rejection off again. Here's a link to a video I made a few minutes ago of the issue https://youtu.be/-RPDYB96GXk  I usually just keep the computer folded over my left arm while writing with my right so that I can unfold it quickly and refold it, but this slows my note-taking drastically and drives me crazy! Even when everything is running perfectly, my classes cover so much material that I can't keep up, so this is really an issue for me.  This problem NEVER occurs when the computer is in laptop mode - the palm rejection toggling happens instantly every single time while in laptop mode. This makes me believe it might be a setting somewhere in the tablet mode code. Any suggestions are welcome and I'd be completely fine with disabling tablet mode entirely if that's possible. Below is some info on the system, if you need more info, let me know!Yoga 14 (Type 20FY)64 bit Windows 10 HomeMicrosoft OneNote 2016 MSO (16.0.8528.2126) 32 bit

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RELEVANCY SCORE 76

I got my Yoga 260 around 10 days ago. I first updated my windows 10 to the new release (so I'm not sure if the problem was there from the begining). The pen is not working as it should be, the tip is not detected or detected by some offset (usually it goes into bottom of the screen besides taskbar). For example I start writing in onenote and suddenly instead of writing on the current line it is writing some wiggly things on the bottom of the page. This is not only happening in onenote or inking apps, even when I'm using the pen for selecting lines in a webpage, jumps happen.   Is this a pen problem? or display digitizer? Also I'm not sure if this is a driver problem or hardware problem. I tried to rollback to original installed windows 10 to test that, using factory resseting but I couldn't, windows keeps the upgrade. I checked the wacom driver it is recent 08/02/2016 even more recent than the one available on wacom's website (I tested both). I changed the pen and inking setting: made the handness to "right hand" and "Ignore touch input when I'm using my pen" to on, but nothing helped. It is really frustrating, because I mainly bought this notebook because of its stylus. So anyone else had the same problem? Any fixes for that?  Thanks

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RELEVANCY SCORE 76

After upgrading to windows 10, palm rejection while using the stylus no longer works, causing there to be multiple glitchy inputs while the pen is active. It's set to right handed pen use and it's still messed up. The other thing is that crystal disk info says that there's no health setting for my SSD and most of it's stats are "unknown". Anyone know of any solutions to these issues?

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RELEVANCY SCORE 74.4

EnvironmentOS: Windows 10 Pro x64, version 1903, OS build 18362.207BIOS: R0RET38W 1.21Pen: ThinkPad Pen Pro for L380 Yoga (01LW769)Power adapter: Lenovo 45W Standard AC Adapter (USB Type-C)Lenovo Vantage: Version 4.27.32.0All drivers are up-to-date Steps to reproduce1. Plug the power adapter's USB Type-C connector to the laptop.2. Don't plug the other end of the power adapter into a power outlet.3. Hover the stylus over the screen until the cursor is displayed.4. Place your plam on the screen and move your hand. Expected ResultThe cursor should be smooth as you move the stylus around the screen, which it is once you unplug the charging cable from the laptop. Actual ResultPalm rejection fails once the USB Type-C charging cable is fitted into the laptop's charging port. It does not matter if the power adapter is connected to a power source.  

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RELEVANCY SCORE 67.6

I had my lenovo flex 5 laptop for around 10 months and have been noticing small scratches on my screen that cannot be removed by a microfiber cloth. It has also been hard to use my digitizer pen due to small bumps or holes in the screen, making writing and drawing less smooth. Would it be wise to try to remove the anti-glare film or try to replace the nib in my pen? As far as I know, the nib has no flaws on it that would cause it to scratch my screen.

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RELEVANCY SCORE 67.6

Hi, recently I cracked my screen on my Lenovo Flex 2-15, the screen itself is perfectly fine, however the glass infront is cracked and the does screen doesn't work in most areas, therefore I'm assuming that I just need to fix the glass digitizer infront of the LCD, having looked online I can find the part I need quite easily, but am a bit concerned about fitting it as I can't find any tutorials, is it even possible to do? I'm guessing I remove the bezel at the bottom after having undone the screws, then undo the middle screw underneath that in order to flip over the screen?










Solved!
Go to Solution.

A:Replacing Flex 2-15 Glass Digitizer

Dear Irtm
 
Welcome in Lenovo community
 
Please use the below link to get all the information regarding the disassembly user guide  . although we do recommend to have this operation at the authorized service center .
 
Let me know
 
Thanks
Alaa



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 67.6

Bad luck, my screen glass was broke like 6 months ago (when my computer was in warranty, but did not call...) Anyway, I've been looking for that part and I can't find it, now when I look form the part number in the support site, it just does not say, how can I either get the part number or even better, Know where I can get this part. Thanks for the help!

A:Replacing Flex 20 Glass Digitizer

The FRU's shown below are what I believe are the Lenovo part numbers of the item you need to buy.    For your FLex 20, they show two possible versions, so you would need to verify which version you have presently before buying a replacement.   I  found one source for the LG Version 888015672 at http://ecomhq.com/products/888015672-lenovo-ideacentre-flex-20-19-5-touch-module-lcd-screen?variant=...  so I would suggest you contact them for more information. The Hardware Maintenance Manaul has the instrution on how to replace, but Lenovo does not recommend that users replace them, and certianly not under warranty, which it sounds like it no longer applies. Lenovo Flex 20 All-In-One PC Hardware Maintenance Manualhttps://download.lenovo.com/consumer/desktop_pub/lenovo_flex_20_hmm_20130902.pdf Notes:FRUs that have a 1 or 2 in the CRU column are Customer Replaceable Units (CRUs). ? 1? identifies parts that are fairly simple to replace, requiring few or no tools. ? 2? identifies parts that are slightly more difficult to replace. ? N-identifies parts that are not to be replaced by the customer. LCD Touch Module                                                                FRU                          ... Read more

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RELEVANCY SCORE 66.8
A:Is there a Digitizer or Stylus Pen to work with Flex 5 taptop

 

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RELEVANCY SCORE 66

I've searched the Lenovo site and can not find the replacement part number for my laptop (Flex 3-1580, Model 0007US, Machine Type 80R4, SN R90HAFJB) digitizer screen.  Can anyone provide me with a link to the part needed and a video/pdf on how to do the replacement? Thanks 

A:Lenovo Flex 3-1580 digitizer screen replacement

Hi there, the part number for the digitizer assembly is 5D10K42174, here's one on eBay; http://www.ebay.com/itm/5D10K42174-Lenovo-Flex-15-6-FHD-LED-LCD-Touch-Screen-Glass-Digitizer-Assembl...
 
Refer to the HMM (pg 59) for instructions on replacing the screen: https://download.lenovo.com/consumer/mobiles_pub/lenovo_flex_3_1480_flex_3_1580_hmm_201509.pdf
 
Plus, here's service training videos: http://lenovolearning.bhivesoft.com/bhive/t/1004/course_launch_frame.jsp?id=8173
 
 

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RELEVANCY SCORE 49.6

My husband bought the Palm Zire 71. We've downloaded pictures onto our computer. When we open the Palm Desktop up and push the Palm Photos button it freezes on the desktop in perpetual loading mode. What's the problem?
 

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RELEVANCY SCORE 49.6

I Did A Hotsync And Lost The Calendar Data On My Pc And My T3 Palm. How Can I Retore The Calendar Data?
 

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RELEVANCY SCORE 46

As I was searching for noteworthy Windows 8 apps on the internet I stumbled across this awesome site that list Windows 8 apps and filters poor apps. The site is Great Windows Apps - A Better Windows Store. Visit their about page to know more Great Windows Apps - About This Site

Its good to know that there are a lot of activities surrounding Windows 8 by the community to improve the app ecosystem.

I hope you guys find it useful as much I do.

I'm not sure if this is the right forum section to post this so please forgive my noob-ness if I did something wrong by posting this.

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RELEVANCY SCORE 44.8

I am using XP Home. For the last few months, anyone trying to log on after the initial user gets the following message:

SAS window:winlogon.exe unknown software exception (0x00000008) occurred in the application at location 0x7c964edl

Eventually, Windows will allow the user to log on, but it is quite annoying to have to attempt to log on several times. This only occurs while the first user is already logged on. The first user to log on never has any trouble. It only affects subsequent users.
 

A:log on rejection

whats the event viewer say?
 

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RELEVANCY SCORE 44.8

I am using XP Home. For the last few months, anyone trying to log on after the initial user gets the following message:

SAS window:winlogon.exe unknown software exception (0x00000008) occurred in the application at location 0x7c964edl

Eventually, Windows will allow the user to log on, but it is quite annoying to have to attempt to log on several times. This only occurs while the first user is already logged on. The first user to log on never has any trouble. It only affects subsequent users.

A:log on rejection

Check the Application and System logs in Event Viewer for recent errors that might point to where this error is happening. To get to Event Viewer you can go to Start>Run, type EventVwr.msc or open Control Panel double-click Administrative Tools and click on Event Viewer. BTW, have you added any new hardware or drivers recently?

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RELEVANCY SCORE 44.4

HI, My Father helps to run an Animal Rescue Center in France.
Recently, when trying to email their members (200 plus in blocks of 50), the members who have Hotmail Adress's emails are returned.

An example of this is:

Subject: Undelivered Mail Returned to Sender

This is the SMTP Server program at host orange.fr.

I'm sorry to have to inform you that your message could not be
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The SMTP Server program

: host mx3.hotmail.com[65.54.244.200] said: 550 Your e-mail
was rejected for policy reasons on this gateway. Reasons for rejection may
be related to content such as obscene language, graphics, or spam-like
characteristics (or) other reputation problems. For sender troubleshooting
information, please go to http://postmaster.msn.com. Please note: if you
are an end-user please contact your E-mail/Internet Service Provider for
assistance. (in reply to MAIL FROM command)
What is happening How can they Email their Membership if its thought of as spam?
Who's treating it as Spam Orange or Hotmail?
All other Members emails get though fine.

Thank you for you help as the Animals need these messages to get through!

Thanks Stimps
 

A:Hotmail Rejection

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RELEVANCY SCORE 44.4

When sending emails I receive a message "Your email message was unable to be sent because your mail server rejected the message 451 4.7.1 <End of Message> data rejected:ip has temporarily exceeded the allowed mail recipient relay per day"
Is it a coincidence that the problem occurred in=mmediately after accepting a windows update?
Terry Wooden

A:Email rejection 451 4.7.1

Hi Terry, and welcome to Vista Forums.

I'm not sure if Windows Update played a part in this or not, but I would contact your email provider and ask them about the message you received. They should be able to help you better with this.

Hope this helps,
Shawn

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RELEVANCY SCORE 44.4

My mum is a big user of EBAY. But each time I vist the EBAY site I recieve cookie rejection errors such as :

Cookie Rejection
Set Cookie (Then a jumble of numbers)
Open Cookies with

I've tried third-party internet browsers such as Mozilla Firefox with no luck.
PLEASE HELP

THANKS
 

A:Cookie Rejection

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RELEVANCY SCORE 44

Lately, when I forward email to some 12-15 recipients in a Group list, I get this message back:

"Mail Delivery Subsystem--Returned mail: User unknown"

Then, in the body of said message, it reads, as follows:

"[email protected]". This email address was not one of the address in my Group list and, in fact, I've never seen it before. I have no viruses, according to my most recent, and latest, checks. Also I'm regularly running several spyware detector programs including: Ad-aware, Spybot and Spy Sweeper.
 

A:Strange Email Rejection

Some people subscribe to an anti spam service that checks all incoming email. If the email service that you are using has also been used by spammers that service provider gets put on an automatic reject list. That recipient will automatically reject all email from anyone using that service. You would have to contact the particular individual that is using that service and ask them to contact the anti spam service and have them allow messages from you.

You could try sending a seperate test email to each individual on your list and see if it will go through that way. If you get a delivery failure message back you should be able to determine which recipient is using that service.
 

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RELEVANCY SCORE 44

I swear I believe in people that declare issue in outstanding promotion 

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RELEVANCY SCORE 44

Yet another problem...

Ok, I have IE6, with SP1 installed. My Yahoo! is my homepage, and since I am the only one using the computer, I have Yahoo remember my name and password so I don't have to re-log-in everytime I open my browser window.

Up until yesterday, everything worked fine. Today, however, I turn on my computer, open IE to check my email, and I'm no longer logged into Yahoo; their default My Yahoo! screen came up as opposed to my personalized one. When I tried logging back in, I entered my username, my password, and then clicked the box indicating I wanted my username and password remembered, but then I get this message:

The browser you're using refuses to sign in. (cookies rejected)

And I am unable to log in. I kept trying, until I finally realize that I am able to log on as long as I do not click the remember name/password box.

Obviously, however, this becomes quite annoying when everytime you open up your browser window, you have to re-sign in.

I checked my internet settings, everythings seems fine. I haven't made any recent changes to my system...

Anyone have a clue if this is a Yahoo! issue, or if it's something on my PC?

BTW, running W2K on a Dell Dimension 4100.

Thank you,
mopargirl
 

A:Yahoo Cookie Rejection

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RELEVANCY SCORE 43.2

In a pop-up, Outlook 2002 DEMANDS a password from me every time I try to send or receive e-mail. The blind password (xxxxxx) appears in the box so I know Outlook already has it yet it forces me to re-type it. Sometimes many times. So annoying! Please help. Paula
 

A:OUTLOOK 2002 password rejection

castledown said:

In a pop-up, Outlook 2002 DEMANDS a password from me every time I try to send or receive e-mail. The blind password (xxxxxx) appears in the box so I know Outlook already has it yet it forces me to re-type it. Sometimes many times. So annoying! Please help. PaulaClick to expand...

An having same problem ever since I upgraded to Outlook 2002 from 2000. Is this normal for 2002?
Dave
 

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RELEVANCY SCORE 43.2

The following is the kind of thing that I get repeatedly. Does anyone else have similar experiences? Does it suggest that a hacker has gained access to my computer and is using it to disseminate scads of spam?
========================
From: Mail Delivery Subsystem <[email protected]>
Date: 2004/06/22 Tue PM 12:44:27 EDT
To: <[email protected]>
Subject: Returned mail: see transcript for details

----- The following addresses had permanent fatal errors -----
<[email protected]>
(reason: 550 5.1.1 unknown or illegal alias: [email protected])
<[email protected]>
(reason: 550 5.1.1 unknown or illegal alias: [email protected])
<[email protected]>
(reason: 550 5.1.1 unknown or illegal alias: [email protected])
<[email protected]>
(reason: 550 5.1.1 unknown or illegal alias: [email protected].
com)

----- Transcript of session follows -----
... while talking to ms-mta-03.tampabay.rr.com.:
>>> DATA
<<< 550 5.1.1 unknown or illegal alias: [email protected]
550 5.1.1 <[email protected]>... User unknown
<<< 550 5.1.1 unknown or illegal alias: [email protected]
550 5.1.1 <[email protected]>... User unknown
<<< 550 5.1.1 unknown or illegal alias: [email protected]
550 5.1.1 <[email protected]>... User unknown
<<< 550 5.1.1 unknown or illegal alias: [email protected]
550 5.1.1 <[email protected]>... Read more

A:Mail Delivery Rejection Mystery

i have seen this a number of times because of a virus - the virus goes through your mail address book - but also all the temp internet files looking for email adresses.

however, recently I have seen this when the PC is completely clean - anyway

1) run a virus scan - if you have your own make sure its upto date with latest virus definitions,

if you have XP or ME turn off restore
you may want to run the scan in safe mode
in XP / ME you will need to switch off restore
http://service1.symantec.com/SUPPOR...src=bar_sch_nam

also try running in safemode
http://service1.symantec.com/SUPPOR...src=sec_doc_nam

[meant to add - you can do an omline scan here or you can Run an online scan from here
http://housecall.antivirus.com/pc_housecall.

see here http://forums.techguy.org/t110854.html for other online scanners ]
 

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RELEVANCY SCORE 42.8

Hi,I'm totally dissatisfied with the outcome of my compensation claim. While reviewing the outcome, i could understand that the person who reviewed my case doesn't either study my case or doesn't even know why I'm claiming 600$ compensation. So i decided to explain my case to get you an overview what had happened and why I'm claiming for the compensation.Timeline30/06/2016 : Order was placed successfully for laptop model HP envy ae030tx with order number SCPO66872201/07/2016 : Payment cleared and was successful (AUD 1000.02) and offered 8 day delivery.<No communication from HP and was in need of laptop urgently for my work and studies>12/07/2016 : Order cancelled and informed through email. Replied email asking for explanation and expressing my urgency.15/07/2016 : Offered AUD 300 as a compensation by Sales person Sarath Raj by email explaining the unavailability of the product I ordered. Replied the email asking for either an alternative model HP Omen ax011tx or a compensation amount of AUD 699 to purchase the same model (HP envy ae030tx) from ebay HP authorised seller.<No reply or contact for that mail and I waited for 3 working days>19/07/2016 : I purchased the same model laptop from ebay HP authorised seller for amount (AUD 1649) since the stock availability from the ebay seller was going down and i was really in need of a laptop for my work and study.19/07/2016 : Replied to previous emails indicating that I was forced to buy the laptop because of those reason... Read more

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RELEVANCY SCORE 42.8

Using Windows 7, Windows Live Mail.When forwarding emails, I get a lot of popups saying the pictures could not be found, do I want to send the message anyway. Is there anything that can be done about this
 

A:Windows Live Mail Picture Rejection

Maybe you need to adjust your security settings.

The below fix depends on what version of the software you have.

----

In LiveMail, clear the &#8220;Block images and other external content in HTML email&#8221; checkbox, by doing the following:
Open the software
Click on Tools
Click Options.
Switch to Security tab.
Clear the box that says &#8220;Block images and other external content in HTML email&#8221;
Click OK.

That process may not work, but it's worth a try (also, you may not have a "tools" option in your version)

----

See if that helps.
 

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RELEVANCY SCORE 42

I have a Win 7 Family pack Home Premium Upgrade edition. I bought it new and have had exclusive control of it. The 32 bit version is installed on two computers, self built, replacing XP. One of the computers had a HD crash. I first tried a system repair disc and installing a system image. When these did not work I tried to reinstall Win 7 on that HD, but Win 7 would not install on the HD and delivered a message that there was a HD problem. I installed a new SSD but no other equipment changes were made, other that disconnecting the other two HDs for purposes of the reinstall. Windows installed nicely from a flash drive, but is giving a message that the product key is incorrect.
I would appreciate insight on how to proceed. Thanks!

A:Prod key rejection on reinstall after HD failure- home prem family pac

Hello TMac, and welcome to Seven Forums.

What's the full error message?

Double check to make sure that you are entering the product key correctly. It's real easy to mistake say a 0 (zero) for an O (letter) etc.....

If it's just failing to activate online, then you might see if it may activate by phone instead.

Hope this helps for now,
Shawn

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RELEVANCY SCORE 40.8

I am currently using a Lenovo Flex 3 1470 and the keyboard for it stopped working and now I can't type any numbers or activate any function keys. I have spilled tea on my laptop and got it wet in the past so I am now looking to get my keyboard replaced.  I have managed to find some Flex 2 14 inch US keyboards on eBay for less than $20 that look exactly the same as the one on my laptop, but I can't be certain unless someone confirms.  Are the 2 keyboards the same? 

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RELEVANCY SCORE 40.8

Hi i got a question regarding the compatibility of the charger of lenovo flex 4 to the flex 5. I want to order the flex 4 charger because it is much cheaper than the flex5 one but i dont know if they re compatible. They look exactly the same so can someone please enlighten me??  

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RELEVANCY SCORE 38.8

I had a the computer on my car seat and it slid forward and hit the floor. it broke a piece off the bezel on the front. I am trying to find either that bezel or if need be the entire digitizer since it appears to be one piece. I have not had any luck finding it. any suggestion for me to get this part? also I have not found any good instructions on how to DYI this project. again suggestions would be appreciated. Thanks 

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RELEVANCY SCORE 38.8

Hi everyone,
 
It seems i've cracked the digitizer on my laptop and now the touch function doesn't work properly. While the display still works fine there's a giant crack across the screen and it's really annoying. I had to disable the touch via Hardware Manager because it was really going haywire.
 
I keep trying to call the support number, 1.866.724.8600, (removed content) but the machine keeps telling me that it " can't connect me to anybody."

I don't understand. How can I get ahold of someone at HP so I can get this fixed?

A:Cracked Digitizer

Hi @NewJerZ,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the touch screen. I will be glad to help you. The number you mentioned is not a HP phone number. If you are in warrenty, please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If you are not in warraty you can order both parts from HP Part Surfer.Per Page 15 per Maintenance and Service Guide,  Display Panel Kit part number 788608-001 and  Touch control board part number 788606-001 Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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RELEVANCY SCORE 38.8

I bought a Yoga 910, as I found out, it doesn't support active pens.  I see on a few sites they sell the display assembly.  https://www.amazon.com/910-14IKB-910-14ISK-Digitizer-Display-Assembly/dp/B071JV7R17 I wanted to know are these screens legit?  It was marketed without active support, but do they sell the screens with the digitizers in them seperately now?

A:Yoga 910 Digitizer

That just looks like a replacement screen for the 910, no different to the one that comes with the laptop - it doesn't have a pen digitizer.

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RELEVANCY SCORE 38.8

I am looking for a replacement digitizer assembly for an HP Pavillion model 13-a 010dx.The assembly model is CT: SEEFA01EN7C4C0 Does anyone know if there are models that are interchangeable? or a good site to find that isn't more than a new laptop?  Thanks for your time. 

A:Digitizer assembly

Hi,Manual: http://h10032.www1.hp.com/ctg/Manual/c04580734Your laptop came with 13.3-in (1368768), AntiGlare,high-definition (HD), light-emitting diode (LED), low-voltage differntial-signalling (LVDS), WUXGA, TouchScreen with flush glass and MultiTouch enabled; 16:9 ultra-wide aspect ratio; typical brightness: 200 nits; ultraslim (2.5-mm)�.It comes a Display panel 13.3-in, AG, HD, WLED, TouchScreen (includes display bezel) with HP part number 768042-001�.HP sells it at $275 :https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=D3ABDB212B414240A7599CFE28B3FAFB&SearchIn=P...You could search in 3rd party online sellers with the part number, proceed if it's cheaper after confirming genuineness, details and part.RegardsVisruth

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RELEVANCY SCORE 38.8

Hello,I'd like to know if this version of the HP SPECTRE X360 included the digitizer. Ty for your help.The model is: HP Spectre x360 13-4158ng.

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RELEVANCY SCORE 38.8

Is the new x2 10-p008nl equipped with an active digitizer, as its older versions were?I'm talking about this product: http://www8.hp.com/h20195/v2/GetPDF.aspx/c05266725.pdf

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RELEVANCY SCORE 38.8

I have a Thinkpad X1 Yoga (1st) and the included pen was wokring fine until about few days ago. May have been after a lenovo or widows update. Now on a webpage the pen works as a scroller (like finger touch), and the drag feature (highlight, select/click and drag) doesn't work anymore. On windows office, the pen would automatically be set to draw. I figured out how to undo this, but there is no way I can find to make this the default. Every time I open Word it will be back to draw. No luck with trying to change the settings for the touch/pen.  Any help is appreciated.   

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