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Inspiron 5558, Charger Plugged in, not Charging

Q: Inspiron 5558, Charger Plugged in, not Charging

Hi,
I've been through same problem, that i plugged in charger but,
it shows message that , plugged in, not chargingi've all updates installed,
after seeing the Answer posted by : DELL-Ravi CHi checked in BIOS screen, and checked in section Battery informationfirst both battery and charger was unknown
theni change the battery and now suffering from same problemnow it is showing the AC Adapter is Unknown
My Adapter is Original One then why it is showing adapter is unknownDid i have to change the Adapter

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RELEVANCY SCORE 200
Preferred Solution: Inspiron 5558, Charger Plugged in, not Charging

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RELEVANCY SCORE 110.4

Inspiron 5558, plugged in not charging with orginal dell charger that came with the laptop and 0.48 ghz instead of 2.4. I am 100% sure that the cords are 100% fine. The wierd thing is that it sometimes charges and sometimes it does not. But when is starts charging, it will not stop until I remove charger or battery. I found someone on reddit that had the exact problem with the exact things that happens to him and the exact model. I updated the bios and all other stuff on my pc up to high performance. Sometimes it will charge in 1 hour and sometimes it  automatically charges. Sometimes it take about 2 minutes to start. Once it took up to 5 hours. And Dell of course wants that easy money by not letting people buy cheap good chargers and letting them buy there <profanity> $60 chargers.

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RELEVANCY SCORE 100

All, my Inspiron 15 5000 15-5545 is having an error with the battery charger saying that it is not recognized and that the charger will not charge my computer.  I know that this is an official Dell charger (it is the charger that came with the laptop) - so there shouldn't be an identification issue.  
I have noticed that there is a pin problem, however.  There are six pins in the laptop charging port (2 for charger identification in the middle and the four other pins that connect to the charger itself at the 3, 6, 9, and 12-o'clock positions).  Whenever I plug in my charger the pin at the 6-o'clock position gets bent upward towards the 2 identification pins.  This may also be bending the identification pins upward, but I am not sure because it looks like they are in the same place, just the 6-o'clock pin is not in the same place.  
I believe that this may be the issue, and has this happened to many people before?  Is there a permanent solution to this?  Do I need to replace my charging port?

A:Inspiron 5545 AC charger not recognized (Battery plugged in, not charging)

It sounds likely there's damage to the DC port, yes.  You may want to try another adapter before replacing that.
The DC jack:
www.newegg.com/.../Product.aspx

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RELEVANCY SCORE 89.2

I have got problem on my laptop, I already had a problem where my laptop used to go on sleep mode whenever I plugged the charger or press the brightness increase or decrease button, but i managed to work despite the problem. But, now my laptop has stopped charging at all,
whenever i put the charger my laptops shows sign of charging but donot actually charges, as the charging light remains off ... if i try to move the charger tip then the charging light glows sometime. I am really in a problem so plz help me.

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RELEVANCY SCORE 85.6

When I plug the charger in the message on the battery icon on the bottom toolbar reads as "73%, plugged in, not charging". Obviously the laptop is recognising the charger (i.e "plugged in") but it is not allowing the battery to charge.
I have installed every update on the computer and I have recently searched for any outstanding BIOS updates. The system seems to suggest there is a BIOS update to be installed yet when I try to install it the system says that it cannot detect a charger, and won't complete the update, or it won't complete the update without a charger plugged in in the first place. It's a no-win situation. The computer and charger are only 14 months old so this is very unsatisfactory. When I remove the battery the computer operates on AC power only, so again the charger is working, it simply won't charge the battery and therefore once the battery runs down to 0, which it will eventually, I will be limited to using AC power only.
If I restart the laptop with the charger plugged in it diverts me to a warning page saying that the charger is not recognised and I am given the option to go to the BIOS setup, go to diagnostics or to continue. If I choose "continue" it simply returns me to this warning page every time so the only way to power up the laptop is to do so with the AC charger out, and to then plug it in once the system has started so that the battery doesn't drain completely.
Please help.

A:Inspiron 15 5559 charger not charging battery (manufacturers charger being used)

An unrecognized AC adapter will not charge the battery.
First try a new OEM Dell adapter.  If that's also not recognized, replace the DC power jack:
www.parts-people.com/index.php
If neither the new adapter nor the DC jack solves the problem, you've got a bad charge circuit - replace the mainboard.

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RELEVANCY SCORE 82.8

Dell Inspiron 15 5558 

My Laptop is not charging then the indicator of the laptop blinking white and orange.    See Video Below
then what the main problem the AC adaptor or the battery ?
 need to identify the problem then i will find some parts for replacement 

A:Plug in , not charging Dell inspiron 15 5558

Does the system correctly identify the AC adapter or does it show unknown?  F2 at powerup to check.
If the adapter IS recognized, replace the battery.
If the adapter IS NOT recognized, and is a non- Dell adapter, replace it with a Dell adapter.  If it's a Dell adapter and it's not recognized, replace it with a new Dell adapter first.  If that doesn't solve the problem, replace the DC jack in the system:
www.parts-people.com/.../
If that doesn't solve the issue, replace the mainboard.

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RELEVANCY SCORE 82.8

Hello, when I plug in my charger oi get the message 'not charging'. I can still use my laptop though so it must be. Anyone tell me how I can fix this? Thanks 

A:Charger plugged in but not charging

Hello @gravyYelp,  You might want to take a look at this document: Battery Does Not Power Notebook or Hold a Charge   It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 82.8

I've already tried uninstalling the battery charging program and letting it search for a new program, but it still isn't charging. what is my next step?

A:charger plugged in not charging

If the jack on the computer where the charger plugs into is loose, then you need to have the jack soldered back onto the motherboard by a local computer repair shop.

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RELEVANCY SCORE 82.8

I plugged in my charger in the morning two days ago and it was working fine. Then i plugged it in at night and it didnt work. I kept trying these past two days it still doesnt work. The charging light doesnt go on. the charger works fine i dont know what the problem is..i have had this laptop for 3 months so it is still new. Can anybody help me with what may be causing this problem?

A:Charger plugged in, not charging.

Hello and welcome to the forums,

does your laptop shut off when the charger is dissoncected? What does the battery information say?

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RELEVANCY SCORE 82

Hello! I am having HP 15 notebook  pc 15-r062tu with window 8 (64-bit) installed. when i plug in the charger, it says  0% available (PLugged in, not Charging). i have tried running HP Battery Check .It shows the following result.  Can you tell what is the problem with my Battery  

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RELEVANCY SCORE 82

Hi,My battery is not getting charged even when its plugged to charger. Am able to use the laptop only when its plugged to charger but it wont get charged at all. I tried running the battery test, it passed but when i tried running the Run-In test, it failed stating "Battery failed (40)". Am using HP pavilion TS sleek book 14. Kindly help me with this issue.   

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RELEVANCY SCORE 82

Re: Laptop says, "plugged in, charging" but it's not charging

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&#8206;08-05-2014 05:52 AM - edited &#8206;08-05-2014 06:26 AM
baffled
I OWNED A TOSHIBA SATELLITE C655-S5128

while using last week charger stopped working
i fixed charger plugged it in- no amber light or green

toshiba laptop when charger/ ac plugged in
computer will work fine on ac power
when charger plugged in computer detects charger and shows the icon on the battery icon
computer detects battery and how much of a charge it has
but it states charger plugged in but not charging
the ONLY WAY I CAN GET CHARGER TO WORK AND CHARGE IS TO TAKE THE BATTERY OUT AND PUT BACK IN
COMPUTER WAL LAH CHARGER WORKS AND CHARGES BUT ONLY TO 97 PERCENT FULLY CHARGED LIGHT (GREEN) DOESN'T COME ON

CAN ANYONE GIVE ME A CLUE TO WHAT IS WRONG WITH MY COMPUTER
&
WHAT DOES TAKING OUT A BATTERY AND PUTTING IT BACK IN DO THAT MAKES MY CHARGER WORK I HAVE LOOKED AND LOOKED FOR A EXPLANATION TO NO AVAIL & THERE IS NO COMPUTER PLACE THAT WILL HELP YOU WHEN YOU HAVE NO INCOME THAT IS MONEY
THANK YOU FOR ANY INFO YOU CAN OFFER~BMS

 

A:Charger plugged in, not charging toshiba

If you take out the battery when the computer is totally shut down, and plug in the AC adapter and start the computer, does the light on the charger come on, some are green, some not....

And, does the computer work normally if you are using just the AC adapter?

I would not use a battery that charged only to anything but 100% and here is why> overheating can result and cause a fire, I have had one laptop battery explode and it is not a pretty scene.

The AC adapter might also be damaged, but just answer the questions and will try to help further. I buy this type of Toshiba adapter all the time, and can point you to some reliable but not over expensive ones.
 

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RELEVANCY SCORE 82

It is about a year since I bought my hp compaq notebook . Recently the battery icon on the notification area shows 'plugged in, but not charging' status even if the charger is not plugged in. The indicator light is always ON with light-white light which indicates battery full status while the charger is not plugged in. when I plug in the charger it will charge normally and shows orange-red light which indicates battery is charging.I tried a hard reset but it doesnt work. I tried to use the laptop with out the batter by plugging in the power cord, and insert the battery after a while, but no change as well.I am gussing there is a contact inside the power port on the laptop. I am so worried these may damage my battery, my laptop in the worest case. Any solution?Thanks in advance for your help.

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RELEVANCY SCORE 82

I have a Vista Laptop that is not charging at times. The power jack it pushed in and both my chargers spark when I move the plug around so it could charge. I don?t know if it?s my laptop or the Charger. Should I get the power jack fixed, get a new battery or a new charger? Please Help!!

A:Laptop charger plugged in but not charging

Esmmy, look in the hole on your laptop where the power adapter would plug in and you'll see the silver power pin. Using a push button pen, put it on the end of the power pin and see if you can move the pin at all. Any movement on that pin means it's broken and the DC Jack needs to be replaced. Most DC Jacks are soldered to the motherboard and need to be repaired by someone experienced in desoldering and soldering.

If the DC Jack is broken, the power adapter won't charge your battery since it's not making a solid connection inside. Moving it around too much while plugged in could short something, cause further damage or even a fire.. Best to have it repaired by an experienced technician.

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RELEVANCY SCORE 82

Hi, I bought a hp pavilion dv6-6154tx laptop in last month.my laptop developed a peculiar problem. When I connect my charger to it, it starts charging but after sometime it stops and the battery icon shows "Plugged in, not charging". Then after some time it again starts. Sudroid.co.cc










Solved!
View Solution.

A:Laptop Charger Plugged In But Not Charging

There is a BIOS update available that is specifically for the intermittent charging issue. I recommend installing it.  

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RELEVANCY SCORE 82

I have a dell Labtop and it keep on saying plugged in but not charging and I?ve done trying the battery reset by that I mean I disconnected the ac plug removed the Labtop battery connect the ac plug than turn it on than went to device manager and uninstall everything on the battery listings than I shut it down disconnected the ac plug inserted the battery than connected the aac plug and my Labtop is still not charging please help me I have work that is due soon.
 

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RELEVANCY SCORE 82

My HP P077tx battery is not getting charge.My adapter is working well even battery also in good condition still the battery is not charhing.My laptop only working on adapter.the white light is not getting red. its always showing white light and charging status is  " pluuged in , not charging"

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RELEVANCY SCORE 82

Hello! I am having HP 15 notebook  pc 15-r062tu with window 8 (64-bit) installed. when i plug in the charger, it says  0% available (PLugged in, not Charging). i have tried running HP Battery Check .It shows the following result.  Can you tell what is the problem with my Battery?Thank you  

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RELEVANCY SCORE 82

hi,  my laptop HP Notebook - 15-ac024tx developed a peculiar problem. When I connect my charger to it, it starts charging but after sometime it stops and the battery icon shows "Plugged in, not charging". Then after some time it again starts. regards karthikeyan

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RELEVANCY SCORE 82

Hello! I am having HP 15 notebook  pc 15-r062tu with window 8 (64-bit) installed. when i plug in the charger, it says  0% available (PLugged in, not Charging). i have tried running HP Battery Check .It shows the following result.  Can you tell what is the problem with my Battery?  

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RELEVANCY SCORE 81.2

Hi, I have just purchased a brand new laptop (HP Pavilion 15-an001na).  However I can not charge it.  i can only use it with the AC adaptor plugged into it. At the bottom of the screen it says 'charger plugged in but not charging' This is really inconvientant, has anyone came across this issue before? And/or has a solution? Regards, Chris

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RELEVANCY SCORE 81.2

When i plugged in my charger....my battery is automatically shown plugged in and out continuously and always nattery charging indicator in and out

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RELEVANCY SCORE 81.2

Yoga 510 (around 8months old) My laptop is working smoothly except for this weird problem, and this problem only started up today. So when using my laptop my screen will not display unless plugged into charger, you can hear it running and working the screen just isnt on. Plug in charger screen turns on, unplug screen turns off, plug it back in and screen will turn back on exactly where it was at prior to turning off. This happens in both tablet and laptop mode.Also noticed when trying to discover the problem that the charger is plugged in but not charging (this could be due to the fact that it is at 97% charged though so may not be relevant)  I have tried a reset (holding the power button in till it turns off/on) and run a scan through Lenovo health -Hardware scan (Everything came up clear). Any suggestions on how to fix this problem? Really need my laptop to be portable and not stuck to a charger cord. 

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RELEVANCY SCORE 81.2

Hi,So this Lenovo G700 Laptop is a few years old but before I received it, it had been used only a handful of times. I have recently been on holiday and before I left I unplugged my laptop from the mains and so the battery ran down to nothing. I came home and plugged it back in again, turned my laptop on and now it is telling me that I have the wrong battery or battery charger and so it will not charge. However, I know for a fact that both the battery and the charger are the ones that came with the laptop when my stepfather bought it new around three years ago. Any ideas would be helpful! Thanks

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RELEVANCY SCORE 81.2

I have Inspiron 15 N5050. I'm using windows 10. Since last couple of days, my laptop is not charging. See the image below:

I tried updating my BIOS drivers but it says I need at least 10% charging before updating them.
What should I do?

A:Laptop charger plugged in, but charging percentage is always 0%

Hi ABHAYHENDRE,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional. 
Test with another adapter and battery and check.
Force the BIOS flash if required - http://dell.to/2hnhjs4
If the adapter is not detected, test another adapter. If the adapter fits in loose, replace the dc port - http://bit.ly/2hxR3OO - this is the part you need.
If nothing works, then I would suspect a motherboard fault.
You could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
My personal suggestion is that, if the motherboard is being replaced, then you could invest your money on a new machine than to repair this system. However, that is your discretion.
Also, please click my DELL-username and write me ... Read more

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RELEVANCY SCORE 80.4

hello, today i purchased new Lenovo - 110-15ISK 15.6" Laptop - Intel Core i3 - 4GB Memory - 1TB Hard Drive - Black, Model: 80UD0017US.its battery is not charging when its on, can anyone tell me how to solve this problem, if this is issue with the battery or the laptop?

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RELEVANCY SCORE 80.4

Hello,
I am using dell Inspiron 15R laptop. Some time ago my charger was broken out and my battery was also showing needs replacement. So, recently i bought new Original Dell Battery and Charger both. But when I plugged in both, it is showing plugged in not charging. I took battery out and again inserted it but it is still not working. Now tell me what to do. How to fix this issue.

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RELEVANCY SCORE 79.2

Hello, I have a 3 yr old Ideapad Z510(that came with Win8)which worked absolutely fine until recently. If I plug in the charger when the laptop is on, it abruptly turns off and would never boot again until I remove the charger. However, this is not how it behaves every time. There are some rare instances where I could still operate the machine with charger plugged in.  When turned off, battery is charging and also goes to full 100%. When turned on(battery mode) it does not drain rapidly - I could still get a fairly decent stand up time. So I am assuming the battery is good. I don't see any thermal issues either. Things I tried:-------------- > Tried with a different charger - no help.> Updated the firmware - no help.> Update the entire driver pack - no help.> Applied windows patches, reinstalled and also upgraded windows to Win 10 - no help.> Reseated the battery and associated cables - no help.  I am not sure if there is anything that I could do to at least diagonize the problem before I give it to the service station. Any pointers on this is much appreciated   Thanks much in advance.

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RELEVANCY SCORE 74.4

I have an Inspiron 17 3721 running Windows 8.1. After about a year of use and shortly after the warranty expired the battery would frequently not charge despite the AC adapter being plugged in. Eventually it stopped charging altogether. I researched online but none of the tricks I read about worked. I used some battery analysis software and saw that the battery was pretty worn (I tend to use the laptop with the AC adapter plugged in most of the time). So I bought a new battery. The situation remains unchanged, the icon still says 'plugged in not charging'.
Having installed the new battery and found the problem remained I then discovered that I can right click the battery taskbar icon and open 'Dell Extended Battery Life Options'. In fact when I open this tool I can see that it clearly says 'Battery Charging Disabled' on the status tab. Infuriatingly though there is no option to actually enable battery charging.

I have gone through every tab and disabled all of the Dell features there that are designed to extend my battery life but to no avail. 
Can someone please for gods sake show me how I can get my battery to charge?
Thanks a million,
Alex

A:Inspiron 17 plugged in not charging

Hi ALEX,
To check if this is an issue with the battery or the AC adapter you would have to go in to the BIOS and then check if the battery and the AC adapter are detected. If one of them shows an error that particular pert needs to be replaced. If both the adapter and battery are detected then the motherboard needs to be replaced. 
Depending on the warranty status we can help you further, please use the link below to check the warranty status. 
http://dell.to/YeuzUO
Please punch in the system service tag or express service code. In case your system warranty has expired please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only). In case your system is under warranty please send me the system service tag or express service code through a private chat, so that I can help you further. 
Click on my username select start conversation and send me the details. 
-Ashwin

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RELEVANCY SCORE 74.4

So I ran into the old plugged in, not charging problem with my laptop about a month back. I hoped it was the charger, but upon getting a replacement 65-watt charger, the problem persisted. I assumed the fiddly bits on the inside of the laptop had given up the ghost, as I've had that issue before, but when a friend plugged in his 90-watt dell charger it worked like a charm. I'd rather not have to go buy a new 90-watt charger, but I will if I have to.
Also, I suppose I should mention that I'm using a 5759 with no modifications. Also, I used to get an error message every time I plugged in a 65-watt charger though it doesn't show up anymore for whatever reason and I can't remember exactly what it said. Something about it not being recognized or somesuch. Same error message with 3 different 65-watt chargers.

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RELEVANCY SCORE 74

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 73.6

My Dell Inspiron 15 does not start up when I power it on while it’s connected to the charger. The screen does not turn on and the laptop starts beeping.. 3 continuous beeps with a pause in between. Then, i turn off the charger and switch on the laptop on battery power, and it starts normally. Is it due to a faulty charger ? or is it due to a motherboard error?

A:Why does Dell Inspiron 15 screen not start up when charger is plugged-in, but starts normally on battery power?

Hi Dr.Rajavel,
Thank you for reaching out to Dell Community Forum.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 73.6

My battery light is flashing red and the battery icon says that my charger is plugged in but not charging. So when I unplug my laptop it automatically dies. It's been like this for a couple of days and i've tried to just see if it'll go away but nothings happening.
I've only had this laptop for about 2 months.
Is there anything I can do w/o having to buy a new battery?

A:Inspiron 14z Battery Plugged In but not Charging

Hi nessar12 ,
Welcome to the Community.
i would like to inform you that this issue can be resolved by downloading the latest BIOS. In case that doesn't solve the issue there might be a problem with the motherboard. Please download and flash the latest BIOS.
http://tinyurl.com/cas8sy3
Please respond in case you need any further assistance or clarification.
Glad to help!
Abhishek Banerjee
Social Outreach Professional

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RELEVANCY SCORE 73.6

I bought my dell inspiron 5459 last April I used it for about 4 months with no problems and now when m trying to charge it the LED is blinking and amber in color and trying to power on with the AC adapter and when I checked the battery status it says 80% plugged in not charging, when I unplugvthe AC adapter the system went off even it says 80% battery.
Please help as I need this laptop on my work as I am working for a Telecom jobs commissioning the sites,
I buy this laptop in the philippines and I work here in papua new guinea,
Is there any DELL branch in papua new guinea for warranty?
Thank you.

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RELEVANCY SCORE 73.6

Hi
 I have a 2 year old Inspiron 15  5000 laptop with the  original AC adapter supplied by DELL ( windows 10). . I used to get intermittent  warnng about the AC adapter not being recognized, but it would go away and the laptop would charge fine.
For the last month laptop is constantly displaying "plugged in not charging" message, but it works well while it is plugged in.
I have updated the bios.
I also bought a new OEM adapter.  The battery charged initially, but after that it started with plugged in not charging warning message.
Looks like the AC adapter is not the issue. Any idea, or I just throw it in the junk heap! 

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RELEVANCY SCORE 73.6

I've replaced the ac adapter 3 times and a new battery came today but the error persists.
I've just reinstalled the bios and run every diagnostic test recommend by Dell, no errors reported.
Aside from turning it into a frisky is there anything else I can try?

A:Inspiron 7110: Plugged in not charging

Is the AC adapter OEM Dell?  If it is, does it show with its power rating in setup (F2 at powerup) or does it show "unknown"?
If it's unknown and non-Dell (third party), replace it with an OEM adapter.  If that doesn't get it recognized, next is to replace the DC power jack:
www.parts-people.com/index.php
... and if that doesn't get the adapter recognized, the mainboard is bad and will need to be replaced (though given the age of this system, you may be better off replacing the system instead).

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RELEVANCY SCORE 72.8

Hi,  I?m having a bit of a problem and I was hoping for some advice. A couple days ago, I dropped my laptop. It wasn?t a long fall, maybe a foot and some inches. It fell off of my bed and onto the floor, which is carpet. It fell on the side which had the power plug in it, which caused the cable to bend a bit bit there was no other damage. I noticed the day after that the laptop was not charging. I panicked and bought a new charging cable. When I plugged the new one in, it worked for a second but then went back to saying ?plugged in but not charging?. Currently my laptop is at 3% and is not changing.  Which makes me think that maybe the laptop is not as broken as I thought.  The AC port, as far as I can tell has no damage. The gold prong in there still looks very straight.   I ran a dell diagnostic and it said that nothing was wrong with the battery. For both AC power cables( the new and one) the laptop seems to know that they are plugged but do not recognize them.  In the BIOS setup, the batter is stuck in idle.  I really need my laptop because I am in school and I?m not sure if I can afford any kinds of repairs right now.  I have tried going through dell for help and they did not exactly provide. I also tried to update the BIOS through dell but maybe laptop is on 3% and I needed 10%.  Also my laptop does not have an external battery so I can?t remove it and then plug it back in.  Sorry about the word vomit. I would app... Read more

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RELEVANCY SCORE 72.8

When the laptop is plugged in, it does not charge the battery. The battery is new so surely the battery is not the issue. Unfortunately, the battery is at 1% now so when the adaptor is taken out, the laptop immediately shuts off. I have tried these steps to no avail:

- Shut Windows down
- remove ac adpater plug from computer
- remove battery
- Now hold down the power button on the laptop for 30 seconds
- Put the battery back in
- Plug the ac adapter back in
- Turn on computer

So I was wondering if anyone could help me eliminate some possibilities as to why it is not charging before i take it into the repair shop or purchase an external battery charger or turn it into a desktop. Thank you.
 

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RELEVANCY SCORE 72.8

 Suddenly my battery is not charging when I'm plugged in.  Laptop is  8 month old Inspiron 15 5559.
 
 The problem seems to've started when I installed the Windows 10 Anniversary Update on 8/2/2016.  Battery is at 81%, I'm plugged in but it's not charging.  In an effort to resolve the problem I went to the Dell Power Manager and changed the setting from Adaptive to Custom, then set it to start charging when at or below 90% and stop charging at 99%, but that didn't help.  I rebooted and checked again but again no help. 
 
 What can be done to resolve this?

A:Inspiron 5559 Battery not charging when plugged in.

Go to Dell Drivers and Downloads and see if there are updated drivers for windows 10.
http://www.dell.com/support/home/us/en/04/product-support/product/inspiron-15-5559-laptop/drivers?c=us&l=en&s=bsd&cs=04 
Change back to original settings on Power Settings.

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RELEVANCY SCORE 72.8

This laptop is less than a year old (OS: Windows 10) and is getting the "plugged in not charging error." The unknown AC watt error pops up when booting the laptop and I have to unplug the adapter just to get to the desktop. The AC adapter will sustain the battery although it obviously drains over time when being used, but slowly. The AC adapter and battery are those which came with the laptop. Also, the backlight for the screen and LED light on the laptop do work when I plug in the adapter.
I have tried the following:
- BIOS reset- BIOS update- BIOS Diagnostic Test & Dell Diagnostic Test- Blowing into DC Jack- Testing a new Dell brand/approved ac adapter- Testing a new Dell brand/approved battery- and basically anything else Dell has suggested through its troubleshoot suggestions
Any other thoughts here? Next step is to contact technical support as the laptop is under warranty. 

A:Dell Inspiron 5559 (New) Plugged in Not Charging

Contact Dell for warranty support - one of three things is bad:  the adapter, the DC jack in the system, or the mainboard.   The warranty will cover the repair (assuming it's not due to a physically damaged adapter or DC jack).

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RELEVANCY SCORE 72.8

. My Dell Inspiron 5535 is charging only up to 66% and stops.
. I now have Windows 10, upgraded from Win 8.1 over a year ago.  It had been correctly recharging until about a few weeks ago, when it charged to 86%, and then to 68%, and now 66%.
. I have tried:  removing AC cord, re-booting, also removing battery and reseating.  I have uninstalled the Microsoft AC adapter file and the ACPI file, and they reinstalled when i powered on again.  My cords all appear in good condition.
.  computer starts and operates successfullly without the battery.  
.  I tried to update the drivers, but the response was the drivers available are current.
I am "assuming" the battery is bad, but purchasing a new one might not fix this problem.
Any ideas or help please?  Thanks.

A:Dell Inspiron 5535, plugged in not charging.

This might help you.
www.dell.com/.../checking-battery-health-status-on-dell-laptops-and-notebooks
Check the battery health.

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RELEVANCY SCORE 72.8

I bought this laptop -new- (Inspiron 5555) from HHGregg (a mistake, because they are not in my area anymore so I cannot return it).A few weeks after buying it, with normal usage, normal charging, the battery STOPPED charging.I have read many forum posts and seen that this is a common issue with DELL. I read some forums that said buying a new charger would work, as the battery test in BIOS says that the Battery is performing as normal, as well as running my own Battery test (also normal).This worked for a few days, and then went back to normal.I read another forum post that says to go into your BIOS and change the charging setting from Adaptive to Standard. I did this, and it did not work, as well as changing it to all the other charging settings just to see it that made a difference.I cannot update the BIOS, even if there is one, which I dont think there is, because my battery wont charge to 10%. I am stuck on 0%. So even if I wanted to unplug it to move to my desk from the couch I could not. 

I have screenshots of Dell Power Manager telling me that the power adapter cannot be determined, even says this with the ORIGINAL charger. - and the "Plugged in, not charging" warning down in the bottom right taskbar.Bought this not too long ago, only a few months, cannot return, and can't afford to just go out and spend another $600-$1000 on another laptop at the moment.Many people said NOT to send it in to Dell because they will replace the motherboard/battery... Read more

A:Dell Inspiron 5555 (Plugged in, Not charging).

Was this purchased as a new system?   It's not  a current one - you should check to verify whether it's in warranty or not (it will need to be registered with Dell to activate the warranty):
www.dell.com/.../retailregistration
This is a 2015 model system so even if it's new to you, it may or may not have a remaining warranty.
If the system is OUT of warranty, go into Setup (F2 at powerup) and check to make sure the AC adapter is listed there -- if it shows "unknown", the battery will not charge.  In that case, the first thing to try is a new OEM Dell AC adapter.  If that doesn't solve the problem, the DC jack is next to replace:
www.parts-people.com/index.php
And if that doesn't solve the problem, replace the mainboard.
If the adapter IS recognized, will the battery charge when the system is powered off?  If it will, but won't when operating, it may be a Windows driver problem or setting.  
If the system WILL NOT charge when powered off and the adapter IS recognized, chances are it's a bad battery.

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RELEVANCY SCORE 72.8

Laptop is about 2 years old just started getting "plugged not charging" on battery, followed all instructions on line etc., bought new charger and new battery updated all drives updated BIOS etc still getting "plugged not charging". Please help. Am using PCMatic for security and Dell Assistant with not resolve.
I have tried everything, I mean everything.
 

A:Plugged, not charging. Dell Inspiron 15 5000 win 10

Hi JoJo827, and welcome to TSG.

It sounds like you may have the same problem as this thread dealing with a different Dell model laptop. I don't know at this point if your model has a separate power jack cable or if the jack is directly attached to the motherboard.

https://forums.techguy.org/threads/...ont-recharge-unless-laptop-shut-down.1197628/

EDIT: If you can give us the Service Tag number of your laptop, we can determine the full and exact model number and hopefully determine if your power jack is on a cable or directly on the motherboard.
 

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RELEVANCY SCORE 72.8

I have an inspiron 3721 17R , bought it from a friend. It runs windows 7.  It has new dell adapter and an used dell battery (with dell name on it)
The BIOS shows 90W for the adapter so it seems recognized.  However,
   a/ When boot, the screen says battery not recognized, and will not be charged. I have to press F1 to continue

b/ after logon to windows, the battery icon says plugged in not charging.

Please advise

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RELEVANCY SCORE 72.8

I have a "Dell Inspiron 15 i5558-5718SLV Signature Edition Laptop", and when i plug in with the power adapter, the system comes with a message unknown adapter and during the boot, and the battery does not charge at all. the battery icon would have a message : "Plugged in, But not charging"....
I have tried with a new adapter, new battery, the issue still is there. What would think the problem could be ?

Thank You
Raj

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RELEVANCY SCORE 72.8

Hi,
i have recently updated my bios from A07 to A12. everything is working fine. except one and that is battery is not charging properly.
it is showing message "plugged in not charging". i have read lot of content but can't able to find the solution. i hope here i can find some good solution. my laptop battery and charger are fine. 
now i am thinking about some options which i have thought after doing some search on this isssue
1. i should install windows 8 because mainly BIOS supports that OS. currently i am running windows 8.1 pro 64 bit
2. i should move from legacy to UEFI boot because in some videos when they update their BIOS they have UEFI already enabled. 
here is the image of the situation

if you need any other info then kindly tell me i'll provide that too

A:Dell Inspiron 15 3521 plugged in not charging

Check your system setup  -- F2 at powerup.  Is the AC adapter recognized or showing "unknown"?

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