Over 1 million tech questions and answers.

Shutdown doesn't shutdown

Q: Shutdown doesn't shutdown

I'm having problem with the Shutdown button in XP Pro Sp1, everytime I click on Shutdown, it restart, when I click on restart, it restart , what happen to shut down ?


Preferred Solution: Shutdown doesn't shutdown

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Shutdown doesn't shutdown

Check out this SITE .

Read other 3 answers

Hi, My apologies for asking something which has been asked and answered in many variations, but none of which has helped much.

I have three Win7 Home Premium x64 PCs called BoyToy (my main PC), Salsa, and Polka, all of which are wired to a D-Link DIR-655 router. I want to wake and shutdown Salsa and Polka from BoyToy using Aquila?s WakeOnLan utility (which can also control non-Windows PCs) or something similar.

After enabling the BIOS and Win7 settings, I?m able to ?Wake On LAN? both computers from BoyToy (yeah!) but I?m stuck on the Shutdown side?and I?ve tried many different combinations of utilities and settings.

Most recently, I?ve run Aquila?s Listener (part of their WOL utility) on Salsa with its Win7 firewall turned off and no AV running. Listener detects WOL messages sent from BoyToy (not surprising since WOL works) but it doesn?t detect Shutdown messages. From BoyToy, I?ve sent the shutdown message to different router addresses (,,, and Salsa?s address) and the results are always the same: WOL detected; shutdown not.

I?m stuck because I don?t even understand how Shutdown is supposed to work in Win7. I?ve found lots of WOL documentation but not for Shutdown. I assume it?s totally different than WOL since the computer to be shutdown is awake so it has an IP address, the Shutdown message contains timer info, warning text, etc.

I?d really appreciate it if someone could explain to me how Shutdown is sup... Read more

A:Home Prem WOL works, Shutdown doesn't. How's Shutdown meant to work?

Welcome to the Seven Forums.

Let's try the software that is built into Windows.

Click Start, click All Programs, click Accessories, and click Command Prompt.

Type shutdown /i to display the Remote Shutdown dialog box (Shutdown.exe).

Under Computers, click Add to enter computer names, or click Browse to open the Find Computers dialog box.

Under What do you want these computers to do, click Restart or Shut down.

Source: Restart or Shut Down a Remote Computer and Document the Reason

Read other 7 answers

Hello guys, My computer doesn'twant to shutdown ... Close some program bur nothing happens...

I already scanned with mcafee, adware and spybot and they deleted some rubish besides mcafee couldn't delete New Malware.cc Trojan with Iexplorer.exe process.

Here is the hijack log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:17:14, on 21-11-2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exe
C:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exe
C:\Programas\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Programas\Ficheiros comuns\LightScribe\LSSrvc.exe
C:\Programas\McAfee... Read more

Read other answers

Hello guys, My computer doesn'twant to shutdown ... Close some program bur nothing happens...I already scanned with mcafee, adware and spybot and they deleted some rubish besides mcafee couldn't delete New Malware.cc Trojan with Iexplorer.exe process.Here is the hijack logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 22:17:14, on 21-11-2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Programas\Intel\Wireless\Bin\EvtEng.exeC:\Programas\Intel\Wireless\Bin\S24EvMon.exeC:\Programas\Intel\Wireless\Bin\ZcfgSvc.exeC:\Programas\Ficheiros comuns\Symantec Shared\ccSetMgr.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Programas\Ficheiros comuns\Symantec Shared\ccEvtMgr.exeC:\Programas\Lavasoft\Ad-Aware 2007\aawservice.exeC:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exeC:\WINDOWS\system32\spoolsv.exeC:\Programas\Ficheiros comuns\LightScribe\LSSrvc.exeC:\... Read more

A:Pc Doesn't Want To Shutdown

BAh no one helps me ?

Read other 3 answers

We're currently running into an issue with an older Yoga ThinkPad model 20C0. Specifically when these devices were upgraded to Windows 10, they've encountered issues sporatically when users would shutdown or sleep the device. The system's screen will go black, but the LED power indicator on the palm rest "ThinkPad" sticker and atop the laptop itself. This behavior continues until the battery is fully drained. Here is what I've gathered so far. Early false positives led us to believe the Intel Management software was at issue, but a colleague eventually found that if Chrome and/or Firefox were running at the time sleep was initiated, the problem would be triggered. The behavior is inconsistent regardless of which driver is installed for Intel MEI or Intel HD Graphics. Currently using the following driver versions: Intel MEI:'s latest version is and Intel HD Graphics is Lenovo's current version Windows 10 1703 Enterprise OS Build # 15063.540. Anyone else encounter this issue? I know it is something plaguing Windows 10 users accross multiple hardware vendors and the only things that seem consistent is Windows 10 and Intel Gfx thus far. Any assistance in this matter would be greatly appreciated! JH  

Read other answers

We have a Lenovo T440s laptop that had a failing drive. We manage to clone the systems partition and manage to repair a where after the clone, the MBR was corrupted and needed to be repaired using the Windows 7 DVD.

Everything else seems fine and we ran chkdsk to make sure their no errors (it repaired a few using the DVD in order to get it to boot and then ran fixmbr to repair the boot records).

However the only issue we are facing is everytime we do a proper shutdown or reboot, the machine will boot up saying that windows has not properly shutdown and to select "start windows normally". Any ideas what can cause this issue and what can we
do to fix it.

I am unsure if maybe the corruption caused this (as the recovery partition and the MBR partition were both lost). I reformatted the recoveyr partition into a NTFS drive since I couldn't recovery that partition by itself.

I dont have access to that laptop at the moment as the user took it on vacation till next week but was looking into inputs as to what I can do to resolve this.

I also checked the system logs and it shows "windows was shutdown uncleanly" and such but we did shut it down using the normal windows shutdown button and restart button, both of which cause this error.

Read other answers

Greetings Gents

? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -


nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -


4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip

If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

Read other 2 answers

Hello All,

I have a ASUS Laptop with Intel I3 processer and Windows 7 Home Premium. I recently had a forced shutdown during a Windows upgrade session. Ever since then the Boot and Shutdown times have increased to over 15 minutes. I have run the msconfig unticking all but the antivirus (Kaspersky) and it still takes >15 min to boot and Shutdown. Is there something I can do before I decide to reinstall Windows &. (I dont have a install disk.) The software came with the Computer and I have the OEM code (Bought at Best Buy)

Thanks in advance.

A:SLOW Boot and Shutdown after forced Shutdown during Windows 7 Upgrade

Yeah. I have been using the Software performance toolkit from windows. Basicly if you know about windows xp, xp had a program called bootvis that rearranged the bootfiles and such for faster boot times, and bootvis is in windows 7, but you need another program to try to use it (i believe).

Read other 1 answers

Hi,A friends PC has some issues with booting & shutting down / logging off. I'm posting this on behalf of him. He doesn't have much experience with computers. I have seen the computer in person earlier today.Manufacturer: ToshibaModel: Satellite Pro L40 I believe.OS: Vista (probably 32 bit)RAM: 1Gb.Processor: Intel CeleronGraphics: Unknown whether Laptop has graphics card & being used, or is using on-board graphics (I did not think about this earlier)Hard disk capacity approx 60Gb- Two partitions visible via "My Computer":Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free. Partition 2 - D:\ - Data - size approx 51Gb. Hardly any space used.Summary of boot / shutdown related issues*****Normal boot -> after user logs in mouse cursor appears but screen is blackLast know configuration -> after user logs in mouse cursor appears but screen is blackSafe mode -> after user logs in mouse cursor appears but screen is blackSafe mode with networking -> not tried.Log off / shutdown issue (see 2. below)Startup repair finds no issues.System restore works allows PC to boot normally (see below), but boot problem always reoccurs after restart (see 1. below).1. Using system restore was able to restore PC to restore point in January successfully, and after restarting, user logs in boots up normally. (User has multiple restore points in past)2. When restarting / shutting down PC, it gets to "logging off" notification screen with blue h... Read more

A:Boot & shutdown issues. PC boots normally only after system restore. Cannot shutdown normally.

I would start with

a. Hard drive diagnostic, long test.

b. Followed by chkdsk /r if no issues during diagnostic.

c. Followed by defrag if no issues with first two steps.

<<Partition 1 - C:\ - OS - size approx 19Gb. ~ 16GB free>>

Is that correct as stated? Seems somewhat anomalous to me.


Read other 5 answers

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.
i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.
We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly  when it boots back up and to select start windows normally or repair mode.
The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.
Any ideas how I can resolve the windows did not shutdown properly error.
I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.
People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

Read other answers

Hey folks. I would appreciate if you could lend a hand with this issue, as I haven't had any luck so far.
My PC has been restarting instead of shutting down when I initiate a shutdown. I did a clean boot and tried it, as well safe mode, and it still replicates the problem. The BSOD I occasionally get before the restart is KERNEL_SECURITY_CHECK_FAILURE
Even though the BSOD doesn't show up every time, I am getting a minidump each time it restarts with the KERNEL_SECURITY_CHECK_FAILURE error. I've included the two most recent minidumps for analysis if it helps solve the problem.

Minidump 1: http://speedy.sh/WM23P/092014-21796-01.dmp
Minidump 2: http://speedy.sh/4UXvm/092014-24046-01.dmp
Where do I go from here?
Much obliged for your help,

A:Computer Restarts on Shutdown (Windows 8.0) Occasional BSOD During Shutdown

Have you made sure that you have all your windows updates?

Read other 3 answers

Hello all!

I seem to be having an annoying error alert for an error that, as far as I can tell, never occurred.

When I shutdown my computer (through start -> shutdown....as I always have), it shows the vista shutdown screen then the computer powers off, like it always has.
But, when I power back up and log in, I get an alert stating the following:

Windows has recovered from an unexpected shutdown.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.
Locale ID: 4105

Additional information about the problem:
BCCode: 1000007e
BCP1: C0000005
BCP2: 8D728267
BCP3: 803CCC04
BCP4: 803CC900
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1Click to expand...

This problem began to occur this past week, and I think is a result of 6 windows vista updates installed on Sept.10. Four updates were listed important (two recommended were for my Windows Mail software and a general update to resolve application compatibility issues - KB954366) and are logged as being successfully installed in my update log.

I don't really want to have to uninstall windows updates, unless absolutely necessary.

Is there any other likely reason for this notification to pop up on startup after a completely normal shutdown?

Thanks in advance for any help.


Here are my system specs:
Processor: AMD Athlon 64 X2 Dual Core 6400+
RAM: 3GB Comstar DDR II 667/533
HDD: Western Digital 250GB
DVD: LG 20x Super Multi Security DVD Rewriter wi... Read more

Read other answers

My Product Name is HP Pavilion g6 2301 ax Notebook PC Operating System : Windows 8 64-bitProcessor : AMD A8-4500 APU with Radeon(tm) HD Graphics 1.90 GHz Promblem is since from 2 months my pc is making Shutdown Automatically and the immediatelywhen i am starting the PC getting the message as "THERMAL SHUTDOWN OCCURRED" and The system bios has detected that your Notebook PC was put into shutdown and restarting normally. so i willing to have a better solution for solving this Problem by further problems.and i should also want to know why it is occurring/happening like this. this may cause harmful to PC?what to do by escaping or to solve this problem. waiting for your Communication

A:Sudden Shutdown Occurs and display THERMAL SHUTDOWN OCCURRED...

Hi FARHEEN. You are definitely experiencing overheating. This can be caused by a non-functioning system fan, or if the air ducts are blocked. Overheating can reduce the life of your computer, so you will want to resolve this as soon as you can. Here are a few troubleshooting documents you can use to help you.

Troubleshooting an Overheating and Auto Shutdown Issue

Reducing Heat Inside the PC to Prevent Overheating:


If they do not resolve the issue, you will want to contact Phone support.

HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl

Read other 2 answers

Sometimes it keeps humming even when I have closed all windows and disconnected from AT&T. The monitor goes off but it doesn't shut off. It is intermittent. Thanks for your help.


A:Computer doesn't always shutdown

Read other 8 answers

hi everyone,

there's a pc( hp dc5100 -- os: winxp pro) at work that doesn't shutdown or restart, nothing , when i go to start,shutdown after you click ok it looks like i didn't do anything.. so we never shut the pc down.

any idea anyone to solve this situation?

thank you

A:Solved: pc doesn't shutdown

Read other 9 answers

I have Windows XP Pro for a desktop. The computer doesn't shut down when i go to start turn off computer. Instead, the computer reboots. The only way that i can shut it off is by switching the switch on the back off. Also, I no longer have paint or microsoft games. It's possible that I could have been infected with a virus.

A:Windows Doesn't Shutdown

Hopefully, I can point you in the right direction for the shutdown issue....Please see the following article:Troubleshooting Windows Shutdown ProblemsHope that helps.

Read other 1 answers

when i go to shutdown and after it plays the music, says logging off, shutingdown, the screen goes black and it will just sit there. the only way for me to turn my computer is to flip the power supply swicth to off. but my computer seems to run fine.

A:sometimes my computer doesn't shutdown.

Try this out.........
(from http://aumha.org/win5/a/shtdwnxp.php)

When Windows XP won’t powerdown automatically, the APM/NT Legacy Power Node may not be enabled. To enable this, right-click on the My Computer icon, click Properties | Hardware | Device Manager | View. Check the box labeled “Show Hidden Devices.” If it’s available on your computer, there will be a red X on the APM/NT Legacy Node. Try enabling it and see if this resolves the powerdown problem (Tip from Terri Stratton). Or, to check the other side of the APM/ACPI coin, open the Power Options applet in Control Panel. If there is an APM tab, make sure the “Enable Advanced Power Management Support” box is checked. (MSKB 313290)

Read other 2 answers

OS: Windows xp sp3 pro english version.
Hardware: Intel Core Duo 1.86 GHz, ram:1GB, hd: 120GB (dell inspiron e1405)

Normally when i turn on my laptop, after windows starts the ram usage was about 280 mb. Memory usage then increased according to the applications i launched, and decreased when i stopped them. Recently it starts with about 280 mb ram usage, and steadily increases with the rate of about 1mb in 2-3 seconds. And after a while it uses about 2GB ram , and gives a message like even virtual memory is going to finish. shortly it uses all my ram, even though i dont launch anything.

Second problem is that windows does not shut down. It tries to shut down, i wait a while, but it doesnt. So i just keep pressing power button in order to shut it down.

Both of these problems started about 2 days ago.

I have Eset Smart Security 3 as an antivirus, it was not updating itself for about 5 days, but today it did. I scanned my c drive for viruses, it didnt find anything.
Then i downloaded and installed ad-aware se. Updated it and scanned my pc. It also didnt find anything beside cookies.
Then i installed Advanced System Optimizer in order to repair my registry. It found some mistakes, and repaired it. But i still have those problems.
What should i do?

Read other answers

Hey guys,
I've been seeing a problem with my system's shutdown file. This file, C:\Windows\System32\Shutdown.exe appears to never work whenever I try running it. I need this because during a scan or backup overnight, I like to be able to set a task to turn off the computer at a certain time so it isn't on all night. This issue has been around ever since I got my computer a year ago and not I decided I wanted to figure out what is wrong. I don't have a problem when normally shutting down the computer. I have tried both running as admin and creating my own shutdown.bat file, but no matter what nothing happens; a small window with text shows up for half a second and disappears. Anyone have any ideas or suggestions?


A:shutdown.exe doesn't work

Hello jetblast96. Welcome to the forum.

Are you using the Task Scheduler to perform this?
Task Scheduler - Create New Task

That is the best way to do it.

Read other 3 answers

Hey, I can't shutdown Firefox, it keeps running in the background. Normally I could shut it down using Taskmanager, but the process (firefox.exe) doesn't appear in Taskmanager anymore.
Now when I want to start Firefox I get a message saying "Reboot Firefox: Firefox is already active, but doesn't react. To open a new window first you should close the existing firefox-process, or reboot your system" (translated from Dutch text) .
The problem is that I can't find the running Firefox process and rebooting my system doesn't work either.
I've tried to uninstall and reinstall Firefox, but the problem still remains.

I use Windows XP Home Edition SP2 and Firefox

Can anyone help me?

A:Firefox Doesn't 'shutdown'

Mod Bump

Read other 4 answers

I've recently upgraded my GPU and bought an SSD. Decided to reinstall Windows 10 on the SSD, so I formatted my other two hard drives and then installed windows 10 64bit via disk. Since then I've been having a major issue with getting it to boot properly, here's what is happening:
If I turn my power supply off and on at the switch, and then turn my PC on, it will boot as normal. If I then shut down my PC, and then turn it on again, it will just continuously boot to a black screen with a white non-blinking underscore at the top left. It stays at this screen permanently no matter what I press. If I turn my pc off and on, it just keeps coming back to this screen. However, if I turn my power supply switch off and on and then boot the PC, it works again. I want to be able to have my PC boot normally without switching the psu off and on every time.
Here is what the screen looks like: http://i.imgur.com/TTEonZK.jpg
I've tried going into the bios and changing the boot order, this is what my boot order currently looks like:
P2: Samsung SSD 850 EVO 500GB
Windows Boot Manager (P2: Samsung SSD 850 EVO 500GB)
Windows Boot Manager (P2: Samsung SSD 850 EVO 500GB)
Windows Boot Manager (P2: Samsung SSD 850 EVO 500GB)
I have tried putting the windows boot manager as first priority, but it makes no difference. Weirdly though if I press F8 to access the boot menu and then click windows boot manager, it loads into windows as normal...
I have been trying to fix this for hours now. I see lo... Read more

Read other answers

My Windows XP doesn't shutdown when I try to shutdown it. I think it is affected by some malicious software. pls help !

A:Windows XP doesn't shutdown

lets check for malware to see if malware cause a problem. 
Please download MiniToolBox, save it to your desktop and run it.
Checkmark the following checkboxes:
§  Flush DNS
§  Report IE Proxy Settings
§  Reset IE Proxy Settings
§  Report FF Proxy Settings
§  Reset FF Proxy Settings
§  List content of Hosts
§  List IP configuration
§  List Winsock Entries
§  List last 10 Event Viewer log
§  List Installed Programs
§  List Devices
§  List Users, Partitions and Memory size.
§  List Minidump Files
§  List Restore Points
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
Download Security Check from here or here and save it to your Desktop.
§  Double-click SecurityCheck.exe
§  Follow the onscreen instructions inside of the black box.
§  A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1: If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2: SecurityCheck may produce some false warning(s), so leave the ... Read more

Read other 19 answers

When I click shutdown it shows the PC shutting down, but then after five seconds it starts itself again and shows me my desktop.
Is there any log file I can take a look at to solve this issue on whats preventing the shutdown?
Running Windows 8.1 64bit, i5-4460, 8GB, GTX 970

A:PC doesn't shutdown anymore..

Please provide this information (even though you're not seeing BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/

Read other 1 answers

Every time I want to turn off my computer, the system goes to the blue screen where it says shutting down, but stays there forever and does not shut down.

A:Windows doesn't shutdown

Windows XP Shutdown Troubleshooter - http://aumha.org/win5/a/shtdwnxp.php Troubleshoot XP Shutdown Problems (MS) - http://support.microsoft.com/?kbid=308029 Troubleshooting Windows Shutdown Problems - http://www.windowsnetworking.com/articles_...s-Shutdown.html Louis

Read other 1 answers

Whenever I tell windows to turn off computer everything happens normally: it gives me the windows shutdown screen and the monitor loses input, but the computer never powers down. It sits there fans going indefinitely and the little LEDs I have on my RAM flicker a bit, indicating some form of activity. How do I fix this problem?

A:PC doesn't power off on shutdown

Does anyone have a theory at least? I thought it might be some setting I need to change in the BIOS, but I can't find the right one.

Also, if this isn't the right place to post this thread then please direct me to one that is more appropriate.

Read other 14 answers

Hi all,

I've downloaded the Windows SDK to create an trace file to pinpoint what is holding up my laptop shutdown.

Unfortunately I'm having trouble reading the results so would appreciate anyone whom has experience with the software help me identify what is holding up shutdown.

Shutdown now takes 30secs on an i7 sony laptop ssd 8gb ram, it use to take only around 5 seconds.
It would seem there is only activity at the start and end of the shutdown process and a dead spot with little cpu activity for about 20 seconds.

Only thing I can see is the process lifetime seems to be extended for a handful of processes.

The file is HUGE so i'll just upload some screenshots of the results.
Any help would be appreciated.


A:slow shutdown on Win 7 - need help reading Shutdown trace results

Until someone that can read the above comments, see if this will help Shut Down -Speed Up

Read other 9 answers

Hi guys if i remote into my XP box everything is fine except when i shut down using a shutdown shortcut and other shutdown utilities no matter what after i get booted off the remote session the computer looks like its shutting down then stays on for a few seconds then a BSOD appear. I have been trying to figure out why for the past week and no solution so im hoping someone can chime in.

The problem is only on remote if i shut down locally never a single BSOD and no hardware has changed. No driver issues. ive read and tried all the usual solutions. Need someone here to chime in on specifics.

Ive also tried to remote in with bare minimum and no go. same thing.

A:Remote desk shutdown causes BSOD but not local shutdown?


Still follow these instructions - hopefully the info will give us a clue: http://www.techsupportforum.com/f217...ml#post2545708

Attach the .zip file to your next post in this thread.


Read other 4 answers

New laptop lenovo ideapad from january i run a lot of programs for engineering on it works great. But it seems after a while online listening to music and browsing flash/shockwave whatever begins to crash if i exit out of chrome i cannot re open but i can open ie. running mcafee enterprise and antivius and have a malware detection program i've had similar setups in the past and never had much of a problem or at least anything i couldn't handle myself. so when i go to restart after these problems it sits at the shutdown screen and the swirl timer keeps swirling until i get pissed and force shutdown holding the button. is this a problem with win 7 os or is there something still running in the backround that i can't seem to find?

A:windows 7 restart or shutdown stays at shutdown screen

Welcome to the Seven Forums.

Just as a test, uninstall McAfee antivirus tool and install MSE.

You might also try shutting down after a clean start:
Troubleshoot Application Conflicts by Performing a Clean Startup

Read other 1 answers

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?
After PC is left unattended more than an hour or so it gets a black screen with no error messages, but the CPU and fans are powered up. I must power off and cold start. Usually it takes 3 or 4 tries to get a successful boot, and when I do I get a message that says windows did not shutdown successfully.

The windows error log says the problem is shut down unexpectedly, event name bluescreen, OS version 6.1.7601.2.1.768.3 Locale ID 1033. (Windows Home Premium)

I have all power, sleep, and hibernate options set to never. I have run the memory test and it is OK. I have also run a windows integrity scan which said no corruptions in windows integrity.

I'd really appreciate a hand with this issue. Thanks.

Edit: Although at the top of the post I said "after an hour or so" that is not always so. A more accurate description would be after leaving the PC unattended for several hours.

A:Shutdown Unexpectedly, & Windows Did Not Shutdown Successfully Errors

EDIT: 11/21 The latest thing it says is windows did not shut down successfully because the system stopped responding. Anyone?

Read other 1 answers

Hello ExpertsI have been facing a peculiar problem with Windows XP SP-3 install on my computer.1. System freeze after few minutes of normal working. 2. Cannot shutdown the windows, always need to pull out battery these days.What i have done so far1. No manual changes done, no deletions.2. RUN the trend micro online scan for few hours. Posting the housecall log in attachments.3. Run the HijackThis and GMER, no changes made as per suggestion.###=========================changes made manually==============================4. Few changes made in the following registry path: HKLM\System\CurrentControlSet\Services\*****\Start value changed to HexaDecimal 4. Above changes done to following drivers. i Changerii i2omgmtiii lbrtfdciv PCIDumpv PDCOMPvi PDFRAMEvii PDRELIviii PDRFRAMEix WDICA x XLHASP ###=====================End of changes made manually==============================Some files have been located in the location C:\Windows\system32\drivers\ with no signature certificates...ativmc20.cod size 64,352 bytescxthsfs2.cty size 129,045 bytesdevcon.exe size 98,304 bytesusbser_lowerflt.sys size 8,064 bytestiscfw.deb size 17,120 bytes U3sHlpDr.sys ... Read more

A:System Freeze after few minutes, never shutdown on shutdown sequence.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 4 answers

Hi guys,

I have a problem , from a few days now I have these BSOD, and could not imagine why, can't remember if I installed anything wrong. Maybe you can help i will attach the archive so I hope it will work. I tried to uninstall the video driver, didn't help.

error is Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
(founded and match my case it dosent write anything else down of the error. could it be because of same issue that i found in a guy's post ?). this is what i found in his post
Dump File : Mini100811-01.dmp
Crash Time : 8/10/2011 7:00:42 ??
Bug Check Code : 0x000000d1
Parameter 1 : 0xcff30023
Parameter 2 : 0x000000ff
Parameter 3 : 0x00000008
Parameter 4 : 0xcff30023
Caused By Driver : hal.dll
Caused By Address : hal.dll+bead
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.0.6001.18000 (longhorn_rtm.080118-1840)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+5ad54
Stack Address 1 :
Stack Address 2 : ntkrnlpa.exe+2da7da
Stack Address 3 : ntkrnlpa.exe+2da46d
Computer Name :
Full Path : C:\Windows\Minidump\Mini10... Read more

A:BSOD after shutdown, error 0x00000d1, shutdown not complete

Hello Johny, for a Stop 0xD1, we need to see the crash dumps to have the closest look. The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. If anything is there, upload it. If not, wait for the next system crash. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Read other 9 answers

We have a lenovo t440s laptop that had a failed harddrive. We manage to clone the drive but because of how bad the failure was, part of the mbr partition and the lenovo recovery partition was lost.

i manage to repair the mbr partition by using a Windows 7 DVD and using fixmbr, fixboot and rebuildbcd command from the recovery console to get the machine up and running.

We didn't see any other issue however whenever we shutdown the laptop or do a reboot for windows, it will say that windows did not shutdown properly when it boots back up and to select start windows normally or repair mode.

The other strange issue I notice was that when using the windows 7 dvd repair option, it does not detect the OS installed when you get the GUI box. It does detect it when i did the rebuiltBCD option even thought it corrupted boot the second time I ran the command and to again reboot into the dvd and rerun it a third time allowing me to get into the machine.

Any ideas how I can resolve the windows did not shutdown properly error.

I could reinstall windows but since the machine came with Windows 8 media with downgrade to windows 7, I dont want to use a genuine dvd to reinstall it since i am not sure if it will even work.

People told me to just upgrade to Windows 10 but i cannot do that at the moment for this client of ours that has this issue.

Read other answers

Please any body tell me how do i prevent shutdown process after click on Shutdown button!

A:Stop Shutdown process after click Shutdown button!

Ok I'll bite...


Are you wanting to prevent the shutdown of the computer by a user clicking on the shutdown button?

Read other 9 answers

I've browsed through a few threads on here, and because of that, I was able to figure out how to disable fast startup (which allows me to listen to the startup sound), but also replace it as well since I believe by default, there is no startup sound in Windows 10.

However, this isn't the same with the shutdown as every time I turn off my PC or restart my PC, there is no sound that plays.

I've customized both the startup (which works) and shutdown (which does not work) as well and enabled the Logon and Logoff sounds in the Sounds menu as well. I used the same sound for Logoff and Logon as well. For Exit Windows as well, I used the shutdown sound and I also checked Play Windows Startup sound too.

Anyone know how I can change this so I CAN hear it when I restart or turn off my PC? Minor customization options like this is what made Windows 7 and below so great, and to see this absent or hidden from Windows 10 and Windows 8.1 is rather disappointing as I feel that I am not able to customize my own computer, possibly at least without some form of a workaround.

Thank you.

Read other answers

I just built my new computer, and whenever I select Start -> Shutdown, it does the shutdown process normally, but instead of hearing a little "click" and having the computer turn off, the monitor just loses its signal. All of the LED lights in my case are still lit, as well as my mouse. It doesn't sound like the hard drives are being used and my RAM's activity lights show that they aren't being used either. In this stage, when I press the power button on my computer, it does nothing, same with the reset button. I have to flip the I/O switch on the power supply to shut it off completely. Do you know what the problem could be?

Mobo: Asus A8N32-SLI Deluxe
RAM: 4 GB Corsair 3500LLPRO whatever (with the activity lights)
HD: 2 WD 150GB Raptors
GPU: GeForce 7800GTX
Power Supply: Antec SmartPower 500

I have used the power supply in the past, so I know the problem isn't the power supply. There could be something in the BIOS that I have missed (about standby maybe?). The power button on the case works fine once the computer is off, as well as the reset button, so I don't think I plugged in those plugs for the switches on the case upside down or anything...

A:System Doesn't Completely Shutdown

Read other 16 answers

When Vista Ultimate is shut down, all input is lost including changes, additions to the Desktop. Should I do a re-install (original disc, no service pacs), or another solution? Maybe go onwards with W7 ($$$) - if W7, should I do upgrade or clean install - re-format HD? If W7 and clean install, can I use upgrade package (is it actually a 'full' package) and use previous Vista disc as reference (insert disc when asked as in some previous versions)?
Thanks for any help.

A:Help - Vista doesn't save on shutdown

Can you be a little more detailed in your description?
Exactly what isn't it saving at shutdown
New documents, old documents, settings??

Read other 3 answers

I'm running Windows XP SP1a and lately i have noticed that my computer doesn't totally power off after it has shut down successfully. What i mean is that i can here a noise coming from within a computer's casing. It sounds like power is still running through the system, kind of like a faint whining, even though the system is off. The noise starts when the computer is plugged into a live power source and it stops when i switch off the power from the wall or unplug the computer's cord. I have tested my other hardware and none of them make any noise. The power ON/OFF switch at the back of my computer doesn't help and it's not the fan. I can't remember ever hearing this before so i don't know if i am just beginning to notice it (the system is 3 years old), it's getting louder or if its something i have caused. It's not a huge problem but it is noticeable.

Does anyone know how i can totally power my system down without unplugging it?


A:Computer Doesn't Power Down After Shutdown

try thisPower Down the Computer After Shutdown Attention this is a registry tweak!!!! Back up your registry Please look at this guide How to back up your registry prior to doing so

Read other 1 answers

Hi, I am using Lenevo Ideapad S210 Laptop It has Windows 8,When I Shutdown by pressing "SHUTDOWN" option in Windows 8, It doesn't shutdown Laptop, processor remains on then I press Power button which is on Laptop keyboard.I am doing this since last 8 days..Please help to solve this problem.

A:Winows 8 Doesn't Shutdown Propely

Good day Amitley, I am not a expert but I'll try give you some help.
1. Please fill your system specs in your profile so this way it will help the most advance members to help you.
2. How long did you at the most wait before to pressing shutdown?
3. Did you install any new program then will run in the background?

The raison I ask is few months ago I had problems at the shutdown too. Laptop was taking 4-6 min to final shutdown. When I was in airplane mode it was not doing it. I find my problems then the driver of my Bluetooth was not the last version.

I would like to help you more but I am leaning myself

Read other 3 answers

I have a acer aspire 5560-sb653 laptop. I reinstalled windows 7 because it started to get slow at some points so I decided to reinstall windows 7. During the install when ever the computer had to restart the computer froze since it was asking for a restart I didn't put much attention to the problem and just holed the power button till it shutted down. After that i was able to install it succesfully and than I installed all of the drivers. When I restarted the pc to configure all of the drivers the pc wen to the shutting down screen than the screen shutted down but the power led and the fan was still on. From this point the only thing that I can do is force shutdown the computer. When I restart the same thing happens the pc shuts down but never turns back on with the power led still turned on. I tried to install windows 7 again but the same thing happens everytime I have to restart it freezes. I don't have any problems turning on the pc and once its turned on it works perfeclty fine.

my specs:
AMD Radeon HD 6520G
AMD Quad-Core A6-3400

Read other answers

Been having shutdown issues for the last several weeks following some issues i was having with an SSD drive and after a few hours of some hard soul serching in safe mode boots, i figured out that its an Nvidia driver that stops the machine from powering down after i hit the shutdown on Windows 7, i've tried reinstalling old drivers as well as the latest ones but i still get the same issue, it shuts down and powers off just fine NO PROBLEM!!! when i uninstall the nvidia drivers, but the second i load them back into windows i get the same problem again, if anyone has any thoughts or solutions i would really apreciate it, i've been trying to sort this bloody mess out for 2 weeks or more, and finally got it pined to the nvidia drivers.

Spec is : Phenom II X6 1080XT / 8GB DDR3 1333 / 2 EVGA GTX 560 Ti's in SLi mode/ 1TB 7200RPM HDD / ASUS M4N75TD Motherboard / BFG 1000WATT PSU / Using Antec DF-85 case
I've done bios settings and cleared the bios completely, nothing is overclocked, everything is at factory defualts, i've tried updating the bios , and i've also disabled the SLI mode and nothing effected it, and also done several install of windows. One last thing, it shurts down and turns off perfectly fine in safe mode.

any help pls would be apreciated

PS. The IEE host bus controller in device manager tweak doesn't work, it doesn't matter if the power saving box is checked or not.

A:Windows 7 shutdown Doesn't turn Off PC

Did you ever check for firmware updates for your ssd?

Many of them have functionality updates for their firmware.

Read other 3 answers

Hey all at TSF!

I have been having trouble safely shutting down my Windows XP. This issue started after I formatted my computer. When I click Start > Shutdown, the hourglass symbol displays and I can't do anything but force my computer to shutdown by pressing and holding the power button. Since this wasn't going to work, I created a shutdown shortcut on my desktop. When I click it, everything works fine and it begins to shutdown my computer. However, when it gets to the "Windows is shutting down" screen, it just hangs there forever. I have to force shutdown it or else it won't shutdown.

I really want to get this fixed, and I thank you all in advance.

A:Windows XP Shutdown Doesn't Work

Well you said you "formated" your computer. By that I assume that you reinstalled XP.

Did you install the motherboard (chipset) drivers ?

Is this a desktop or a laptop ?

Post make & model of the computer. (Dell, Gateway, whatever...)

Problems shutting down are either hardware/driver issues or programs that will not shut down like they are supposed to. Sometimes the programs that won't shut down are malware (viruses, etc...) which causes me to wonder why the computer was "reformated" in the first place.

Were you infected before ? You might still be infected. Did you do a low-level format prior to reinstalling XP ?

Start>Settings>Control Panel>System>Hardware>Device Manager

click "show hidden devices" and report all flagged devices. Uninstall all flagged devices and report any that do not reinstall normally.

Start>Settings>Control Panel>Administrative Tools>Event Viewer

Look up under "Applications" and "System" for error messages that take place during shut-down. Post the full text of each individual error message (not just the label, I want the full description). Event Viewer has a clipboard you can copy this text to, and then paste it somewhere, like in your next post.

Read other 19 answers

Hi guys,

When I shutdown my Windows 8 PC, it doesn't seem to shutdown, but instead restarts

What could be causing this?

Specs are below,


A:Windows 8 doesn't shutdown, but restarts instead?

A couple of things. First, make sure you're using the most recent BIOS for your computer. Second, make sure all your device drivers are the most recent ones for your hardware.

How are you shutting down?

Read other 4 answers

When I remote to a PC using the shutdown shortcut (C:\shutdown \\"PCname" /c /y /t:30) It doesn't power down the PC it just displays "It's safe to power down your PC". At this point I need to have someone hold in the power button to power off. I need it to power off so I can restart it later.

This is my [System Summary]

Item Value
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 3 Build 2195
OS Manufacturer Microsoft Corporation
System Name USW35004C5
System Manufacturer Hewlett-Packard
System Model HP d530 CMT(DC577AV)
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2593 Mhz
Processor x86 Family 15 Model 2 Stepping 9 GenuineIntel ~2593 Mhz
BIOS Version 786B2 v2.04
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\Harddisk0\Partition1
Locale United States
User Name TAX-MS\LByers
Time Zone Eastern Standard Time
Total Physical Memory 1,039,852 KB
Available Physical Memory 732,528 KB
Total Virtual Memory 3,547,220 KB
Available Virtual Memory 2,991,000 KB
Page File Space 2,507,368 KB
Page File C:\pagefile.sys

I checked in my registry and the powerdownaftershutdown is set to 1.
I checked in my bios and the power options are enabled.

Any ideas?

A:Using the shutdown shortcut doesn't powerdown.

PS: this option works fine on Dell Optiplex GX1 systems.

Read other 3 answers

I use a shortcut to put my computer on a shutdown timer if I don't happen to need to use it..
The two shortcuts I use are
%windir%\System32\shutdown.exe -s -t 7200
%windir%\System32\shutdown.exe -a

Perviously, when I had the 2 hour countdown going, a window came up saying "windows is shutting down in xx:xx", and it went away when I ran the -a command.

Now I have no window. It isn't hurting me, just annoying. Either of the commands however work. I'm wondering why I don't have a countdown window anymore :\

*anymore as in I reinstalled windows and just copied the shortcut over.

A:shutdown.exe doesn't display a countdown

Your profile says your OS is Windows 7 but this forum is for Windows XP users only ??

Read other 2 answers

Hello. I have recently switched from OS from Win98SE to WinXP. The power is no longer automatically turned off after shutdown. I must press the power button by hand to turn it off.
Is this a bug?

A:Power doesn't automatically turned off after shutdown

1: Click - Start - Control Panel - Performance and Maintenance - Power Options

2: Then click APM - Enable Advanced Power Management Support

Read other 1 answers

I formatted my laptop and I think I downloaded the necessary drives and the updates for XP. But, my laptop doesn't restart or shutdown.

Please help. I am a student and my school starts in less than a month and I really need this laptop to function properly for one more year.

Read other answers