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Thinkpad T420 Keyboard Problem

Q: Thinkpad T420 Keyboard Problem

My T420 recently started malfunctioning, certain keys type more than one character. For example pressing the 'V' key types 'vg'. Does anyone know the cause of this issue? Thanks in advance.

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RELEVANCY SCORE 200
Preferred Solution: Thinkpad T420 Keyboard Problem

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 70.4

Hy!I've used my Thinkpad T420 battery charge mode with custom settings: Start charging when below 95% and Stop charging at 99%. Because the battery effectively has never charged full, it cause sudden capacity decreases (for example from 30% discharging to 7%). I got bored to this and changed to automatically optimize battery lifespan. I noticed that every full charge the "Full charge capacity" value decreases. I have charged it 5 times after this settings, and the remaining capacity looks like this: 57.10Wh, 57.05Wh, 57.00Wh, 56.95Wh, 56.85Wh. Is it normal? Is it possible that this setting will kill my battery? 

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RELEVANCY SCORE 69.6

So I have a T420 I5-2520M no dgpu, and its fan sometimes work and sometimes doesn't, what I mean is when I try booting it and if the fan didnt spin, it wont spin at all as in 0rpm, even at maximum load it wont spin, even manually at TPFANCONTROLL it wont spin, so I have to trial and error on boot until it spins, on and off until it boot while the fan spins, My hypothesis is the power? or the battery it self?? cause it saying that I should consider replacing the battery, also because when Im using SSD, the fan works fine, but when I use hdd the problem happens, #2 temps, temps are always above 60C even idle and above 90C at load, 93-97, I already repasted cleaned the fan, I don't know what else I need to do, but it doesn't shutdown, when staying at like 90+ C, like when I play games it stays at 96-98C but it doesnt shutdown or anything fail because of overheating, is this normal, I know its not but is it? sometimes it even reachezs 100CAANOTHER THING: Should the fan pull air from outside or push the air from inside, cause when I try to put my hand on the exhayst there\es little to no air coming out, even at max rpm.

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RELEVANCY SCORE 69.6

re-installed windows 7 Professional. Device manager  yellowed out are:
 
802.11 n WLAN
Base System service
Biometric Coprocessor
ethernet controller
PCI Serial port
PCI Simple Communications Controller
SM Bus Controller
Unknown device
Downloaded and installed drivers from Lenovo. Windows can't find them for some reason

A:lenove thinkpad T420 installation problem

re-installed windows 7 Professional. Device manager  yellowed out are:
 
802.11 n WLAN
Base System service
Biometric Coprocessor
ethernet controller
PCI Serial port
PCI Simple Communications Controller
SM Bus Controller
Unknown device
Downloaded and installed drivers from Lenovo. Windows can't find them for some reason
 
 
explain how and where you downloaded them,
 
did you download them directly to this computer?

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RELEVANCY SCORE 68.8

I just installed (full installation ) Windows 10 on my Thinkpad and since then the external speakers are not working when I connect them on the minidock green entry provided. It use to work very well with the Windows 7 previously installed on the same machine and set up. Everything else is working fine. When I use my laptop without the minidock the computer speakers are working fine. Please help me

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RELEVANCY SCORE 59.6

Our elderly uncle forgot his password and after some effort to reset the password the Thinkpad (Type 4236) now won't even start the software. The photo shows what we see after turning on. I have tried all the function keys and Thinkvantage, and I read the support site but haven't found a solution. I did read something that suggested trying to change a particular password could close the harddrive.view on turn onfull screen Can anyone say what it was that caused this and how we might fix it and renew his password. Thanks.

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RELEVANCY SCORE 59.6

My T420 did not come with Bluetooth, so I bought a daughter card but it still does not work.  Can't install the drivers because it says there isn't any Bluetooth hardware installed.  Bluetooth is enabled in the BIOS. Is there some othet piece of hardware I need to purchase and install?

A:ThinkPad T420 Bluetooth

HiI hope laptop hardware wireless devices switch is turned on.What BT card did you bought (p/n, FRU)? What (and where from) drivers did you install?

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RELEVANCY SCORE 59.6

Has anyone found a way to successfully install intel wi-di on a t420 or t430 running windows 10? I have tried many driver combinations without success. From what I have read it seems that these machines used intel?s proprietary tech for wireless displays where the current gen is just miracast rebranded. Its seems intel is no longer developing for new operating systems for 4-year-old hardware.

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RELEVANCY SCORE 58.8

I need to update the BIOS on my t420 so it will recognize my Samsung SSD 250GB drive. How to I do this and where do I find the latest BIOS.Thanks 

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RELEVANCY SCORE 58.8

After pressing power button, charge light blinks 3 times, stops for 1 second, blinks one more time, then  nothing.I have replaced the battery and charger, with the same results.

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RELEVANCY SCORE 58.8

Hello everyone! I have a Thinkpad T420 with i5 2520M, Lenovo motherboard 4180DL (QM67), I want to upgrade to i7 and would like to know which models my motherboard supports. Thank you!











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A:Doubt about processors i7 for Thinkpad T420

i7-2620 and i7-2640

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RELEVANCY SCORE 58.8

Something absolubtely bizarre is happening with my mouse, and despite my efforts, I can't find any posts on google that match my issue.

About a month ago I spilled some coffee on my laptop. The laptop's built in mouse buttons stopped working shortly afterwards. I took my computer into the repair shop and had them install a brand new touchpad and mouse button set. Everything worked fine up until a couple of days ago.

First, my left click stopped working (on the laptop track pad). The next day, the right click stopped working. I could still left click using the touch pad and right click via Shift + F10. The following day I could no longer left click using the touchpad. I brought home a USB mouse today and plugged it in. The USB mouse worked great for a couple of hours, and then started failing. It will select some objects, and not others. It will left click for a few minutes, and then stop working all together. It will allow me to open new tabs in a brower, but not select other open tabs or the bar where you enter web addresses. It won't select anything off the task bar, including the windows start menu.

So far, I have uninstalled the computer's mouse drivers and re-installed them. I've rebooted several times. I've tried turning on the functionality that allows you to use your keyboard as a mouse, but that didn't work. I've tried different USB ports for the external mouse. I downloaded Lenovo's Solution Center tool and analyzed a... Read more

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RELEVANCY SCORE 58.8

Hello, all.My T420 audio system has worked perfectly for years. But, starting in January 2018 the microphone mutes itself, no matter what I do with its settings. Sometimes the muting happens in a few seconds, sometimes after a few minutes. I can watch it happen in the microphone levels window. I suspect a Windows update or new version of Skype caused the problem. I have been unable to fic it. Neither Malwarebytes nor any Windows security scanning software see any issues. This is especially aggravating since I'm a software engineer used to fixing bugs. (Yes, I've watched the YouTube videos about this problem, to no avail.) Anybody have a fix for this?Cheers,Dave 

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RELEVANCY SCORE 58.8

Dear all,

I went through the different steps mentioned in "clean-up-factory-bloatware" article, apart from last point which consists of re-installing my machine! But still I have BSOD and it drives me crazy.

I attached the DM Log Collector results. Hope you'll be able to find what causes this.


Thanks for your help
Isma

A:[BSOD] Lenovo Thinkpad T420

Similar errors from NVIDIA,








  
Quote: Originally Posted by Arc


Though there are other issues, like some unnecessary nvidia services ...

Code:
BugCheck 7F, {8, 80050033, 406f8, fffff88004d5103f}

*** WARNING: Unable to verify timestamp for nvkflt.sys
*** ERROR: Module load completed but symbols could not be loaded for nvkflt.sys
Probably caused by : dxgmms1.sys ( dxgmms1!VidSchDdiNotifyInterruptWorker+ab )

Followup: MachineOwner
---------
....


You could try an older driver version.


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\LT-IT39-27_10_2014_134204_61\102714-6988-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02c4b000 PsLoadedModuleList = 0xfffff800`02e8e890
Debug session time: Mon Oct 27 17:10:16.177 2014 (UTC + 6:00)
System Uptime: 0 days 0:13:32.859
Loading Kernel Symbols
...............................................................
................................................................. Read more

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RELEVANCY SCORE 58.8

My laptop LCD has been out for awhile and I've been using with an external monitor, but I decided to fix the LCD so I ordered a new LCD screen for it. The lcd screen arrives, install it and picture still doesn't show up. I then thought maybe I just had a bad cable from motherboard to LCD so I replaced that.. still no luck.

I can see a faint image in the background, but it's very dark. Same with my original screen.

What's odd is before my original laptop would show a just scrambled picture of black and white-- which is why I originally thought it was LCD.

What would the next step be? To order a inverter? Do the symptoms above sound like it's a bad inverter?

A:Lenovo ThinkPad T420 Bad Inverter?

This may or may not answer your question.
How-to: Lenovo Laptop Dim LED Screen Backlight Fuse Repair

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RELEVANCY SCORE 58.8

I upgraded to Win 10 via Windows update.  All went well, everything worked fine, but I did later find out that Lenovo isn't supporting T420 with driver updates for Win 10.  While Windows 10 was still installed, I looked at the driver support page for the T420, Win 10 is not listed as an option in the drop down of OSs.  Accepting this, and not wanting to run into problems later down the road with future Win 10 updates, I rolled back to Win 7Pro.  Now I don't think I have a straight answer on whether the T420 actually is supported under Win 10 or not.  The first thing I did after rolling back was to go to the Lenovo driver support page.  Now it shows windows 10 in the drop down as a supported OS.  What's up with that?  I've looked in the forums and elswhere online and every indication is that the T320 is not officually supported.  Lenovo does not list it as supported.  But yet now Windows 10 drivers are listed for the T420, but only when I'm running Windows 7Pro, not when I'm running Windows 10.  I'm assuming that the website is autodetecting my current OS.  I can't make heads or tails of it.  I'd like to go back to Windows 10, but given the confilcing info from Lenovo...Anyone have any suggestions.

A:ThinkPad T420 and Windows 10 support

While there are some Windows 10 drivers available now for your T420, many are still missing, so I would wait until it is listed as upgradeable by Lenovo, and thus all the needed drivers are released, or risk having issues.   Until then, I would stick to 7pro...  Lenovo supported systems list for Windows 10 Upgrade (Last Updated :01 Apr 2016)https://support.lenovo.com/us/en/documents/ht103535#thinkpad Lenovo Windows 10 devices tested for November Update / Version 1511 (Last Updated :01 Apr 2016)https://support.lenovo.com/us/en/documents/ht104857#tp 

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RELEVANCY SCORE 58.8

Does anyone have any experiance about windows 10 and t420 fingerprint reader? Is it working to log in with this to Windows 10 (Windows Hello)?

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RELEVANCY SCORE 58.8

Can you tell me what's error and how to fix it. I only see this error on windows 7 (

























DSC_0074.JPG ?2757 KB

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RELEVANCY SCORE 58.8

My Thinkpad t420 does not have optical audio out and does not support realtek hd audio too. Conexant drivers are meant for only 2channel playback. I have a home theatre which accepts only spdif input. Can anyone help me out in solving my 6 channel playback in Thinkpad t420?Thanks in advance!

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RELEVANCY SCORE 58.8

In this post I would like to share my recent discovery regarding T420 Adapter.  Two months ago after installing several updates from Windows 10, I noticed that my laptop has slowed down tremendously. It had problems even for loading web pages like facebook and youtube. So, I started looking for the problem. I reinstalled windows and flashed in fresh new Windows 10, but still the problem was there. Then changed my RAM but still the problem was there. Then I changed my Hard disk from ordinary one to Samsung SSD, but still the laptop's performance was only 1/100 of what it is capable of. Once, totally accidentally, I stared using my laptop on the battery and that all the problems dispappered. The laptop was working like brand new, opening up and running any apps as fast as it was doing originally. And that was when an idea strcuk intow my head that it could be the problem related to the adapter. Then I bought 90W adapter and bum, all the problems were solved and my laptop work perfectly fast as beofore.  When workng on 65W original adapter it was running always from 35% to 100% utilization rate and the speed of the processor was always stuck at 0.79 never changed.  Even when I am not dong anything and the laptop is idle utilization rate is 32% and speed is always 0.79.                      As for when working on Battery, utilizatio rate is changi... Read more

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RELEVANCY SCORE 58.8

Hello guys.My T420 restarts on his own here and there showing this blue screen (please see attached file). Do you know what could be the problem? ?Regards Tomas?

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RELEVANCY SCORE 58.8

I just bought a refurbished ThinkPad T420. A friend of mine said it had a good spec so I was looking forward to having a play around. Right from the minute I switched it on there was a problem. The touchpad and mouse are not working. The only way to use the mouse is via the track point (is that the right term?) and I hate it! It's way too fiddly. So I tried fn and F8... it doesn't work. I've tried rebooting and enabling the touchpad in the BIOS it doesn't work. I've deleted drivers. Still nothing. I've installed new drivers. Many tutorials say you can fix it using device manager, mouse etc. But the tab the recommend you choose is not there. I installed new drivers from synaptics and it says there is no synsptics device found. I am honestly going insane! Something that should be so simple and it's so awkward! Forgive me because I'm half asleep but I should mention when I first tried to fix it the tab in mouse properties that everyone says I should use (ultra something) well it was there. But when I tried to click any of the options on that tab I was kicked out and got an error messsge. Now that tab no longer appears. It's running on windows 10. I'm ready for launching it out the window. Help!

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RELEVANCY SCORE 58.4

Hi, I have recently bought a thinkpad T420 and really like it but I have a problem with headphones not working at all :-( When I plug in the headphones nothing happens at all, audio still plays via speakers. I have tried to uninstall and install drivers for the audio, in Device manager under Sound current audio device driver is Conexant 20672 SmartAudio HD - unfortunately audio only plays via speakers. I have also updated other drivers to make sure it is all up to date, also updated bios.Under Sound tab in settings in the playback deviced only Speakers are listed, no headphone.... Don't know what else to do....? I bought this laptop especially for it being semi-portable so I can travel with it but having no headphone option ( on a train... ) may not be a good idea. Any solutions will be much appreciated.  Thanks, Pav

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RELEVANCY SCORE 58.4

Both my mousepad and trackpoint have suddently stopped working. Keyboard works fine though. I have tried booting from a Debian live CD and the problem persists. I have checked that they are both enabled in BIOS. I have checked the keyboard connection and mousepad connection and both seem fine. I am not sure what the problem could be since if it was a hardware problem then surely the keyboard would also be having problems given that they share the same connection? Any ideas? I have been having problems for some weeks now but the mouse would usually start working again after reinstalling psmouse with modprobe, but that won't work anymore.

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RELEVANCY SCORE 58.4

For a few years I have been working with an HP Elitebook 8460p to which I connected an external drive, a Western Digital Element 2042. Working just fine. A few months ago I purchased a Thinkpad T420 and I thought that connecting the external drive would be a piece of cake but unfortunately no. So far I have been been enable to do so and I can't figure out why. When booting the drive doesn't show up in the drive's list.
I have been trying just about each port on my Thinkpad and none worked, the actual cable and port seem to work as the light at the back of the drive are on.

I know for a fact that the drive works, I just fired off my HP Elitebook 8460p again to make sure it was indeed still alive and it is fine. I can see it on my HP's boot menu and in the HP's disk management details. But not on my Thinkpad T420.

I used an enclosure with another drive to make sure the USB ports on my Thinkpad T420 are ok and this works fine. I also changed the drive's letters.

If the ports on the Thinkpad is fine if the external drive is fine, why then my external drive is not recognized by my T420 thru the USB port ?

This is the external drive's information as they are shown on the HP

A:Thinkpad T420 does not recognize external drive

It is probably just not getting a drive letter and you need to give it one are after initializing it. Does disk management see it?
Drive Letter - Add, Change, or Remove in Windows

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RELEVANCY SCORE 58.4

Thinkpad T420 Intermittent Freezing / Lockup My Thinkpad T420 keeps intermittently permanently freezing / locking up. However it seems that anything that uses hardware acceleration makes the system suddenly lockup.  For instance, boot into Windows 7 and open Chrome Browser play a YouTube Video and it will lock up or enable the Windows Areo Theme and try looking at the event manager will also make the system permanently lock-up.  Here is the troubleshooting that I have tried so far: Fresh OS installation from the recovery partition and update using Lenovo System Recovery but problem still persists. ( includes updated BIOS )Run Lenovo Diagnostics ( 20 times pass over ) and no fault reported. ( no test in Diagnostics for CPU Graphics )Tried a known good harddrive and loaded Windows 7 and applied Lenovo System update and problem still persists.Tried using a known good memory module ( Lenovo T420 memory module ) tested separately in each memory bank, the problem still persists.Used the machine with out the Battery, using just power cord and problem persisted.Used the machine with just the battery and the problem still persisted.Using the machine with Battery connected plus power adapter and problem persists.Removed the DVD drive and the problem persisted.Removed the Wifi Card and the problem still persisted. Removed the 3GS card and problem still persisted.Swapped over another keyboard from another Thinkpad T420 and problem still persis... Read more

A:Thinkpad T420 Intermittent Freezing / Lockup

Thorough diagnosis; definitely seems like GPU failure.

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RELEVANCY SCORE 58.4

I have a Lenovo T420.  I'm trying to get the bluetooth working but no luck.Information about the system: Windows 7 ProAll latest drivers installed from ThinkVantage System UpdateBluetooth is ENABLED in BIOS (and BIOS at the latest rev)HOTKEYS installed (and deleted, and reinstalled)Fn+F5 (or running TpFnF5.exe) only shows the Wireless Radio.  It does not show the Bluetooth Radio.Downloaded Bluetooth with Enhanced Data Rate Software II for Windows 7 (7zwb06ww.exe), but when I run it and try to install I get the message 'No Bluetooth device was detected.  Please make sure that your Bluetooth device is plugged in properly in order to continue installation.'When I do a hardware discovery in Device Manager nothing is found.The Bluetooth Support Service is running and set to Automatic. anyone faced this issue before?!!Please your feedback is highly appercheated

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RELEVANCY SCORE 58.4

Hello! I have a Thinkpad T420 with Windows 7. When I try to update my Intel Graphics HD driver (version 8.15.10.2538) to the one from the Lenovo support website (version 9.17.10.3347), I get the error message "This computer does not meet the minimum requirements for installing the software." The Intel page tells me that I either have the wrong driver (which should not be the issue because I got it from the Lenovo driver support page) or OS version (I went ahead and tried both the 32 and 64 bit driver, to no avail) or that I do not have Intel Graphics (but I do). Is my processor simply not supported by the current update anymore? I have an Intel Core i5-2520M. Or does it maybe have issues with my NVIDIA graphics card?











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A:Updating Intel Graphics on Thinkpad T420

Welcome to the forum!
 
Could you please post the MTM of your notebook? It's a 7 digit code that can be found on a black & white sticker at the bottom of the laptop. Do not post your S/N here.
 
-

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RELEVANCY SCORE 58.4

Hello,The Bluetooth indicator light on my Thinkpad T420 is stuck in the on position regardless of if I have bluetooth on or off. This was never an issue until I recently installed a fresh version of Windows 10 on a new SSD. I just want to know how to either:1. fix this problem so that the light works as it is supposed to function, OR 2. disable the Bluetooth indicator entirely so that it doesn't remain on forever. Thanks so much for your help. 

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RELEVANCY SCORE 57.6

I had to replace the hard drive on Thinkpad T420.  I need to download drivers for the motherboard, specifically the network drivers.  I am running Windows 7 /64 bit.  I cannot find anything 

A:T420 Thinkpad network driver Windows 7 64bit.

Hello and welcome,
 
The drivers should be available at the EOL site:
 
https://download.lenovo.com/eol/index.html
 
Scratch that.  They're still available on the regular support site:
 
https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-...
 
The upper bar that says "Product Home" is a drop-down. Click it and select "Drivers and Software".
 
Z.

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RELEVANCY SCORE 57.6

I reinstalled Win7 before some months and I needed to install new drivers since the old ones were deleted but now I cant find the right ones, im searching one where I can use the sound buttons AND includes a UltraNav page for the mouse!

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RELEVANCY SCORE 57.6

Hi All, I?ve recently bought a new T420 Thinkpad and I?m having a similar problem to that reported by others here, namely that my wireless internet keeps disconnecting and reconnecting every minute or so.  This is a problem because it interrupts whatever application I am using (such as Word or email) so it stops working for a few seconds.  In fact it?s making the Thinkpad virtually unusable, as the only way I can type in Word is to use the physical ?wireless off? switch. I have tried the remedies already published here but they either don?t work or refer to options I don?t have on my machine. Things I have tried:-      1.  ?Launch ThinkVantage Power Manager -> Switch to Advanced Mode ->Click Advanced Settings -> Scroll down and           set ?Maximum Performance? in ?Wireless Adapter  Settings? -> press OK.? But on my T420 in ThinkVantage Power Manager, under Advanced Settings, there is no option setting Maximum Power or any other  ?Wireless Adapter Setting?.      2.  ?Go to Device Manager, select your Wifi card -> go to Properties ? and set ?Transmit Power? to maximum, and          ?Roaming aggressiveness? to lowest setting.? I have done this for my Intel(R) Centrino(R) Advanced-N 6205, but with no effect on the problem.... Read more

A:My T420 Thinkpad keeps switching wireless on and off (and the remedies given here don't work)

Hi Richard, Please try to update/reinstall wifi driver. If problem persist, please contact local lenovo for hardware checkFred





T61 + X201i

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RELEVANCY SCORE 57.6

T420, upgraded to Windows 10 Pro via a clean install ... Works great ... had to find Conexant audio drivers so the audio would work while in the docking station ... Only remaining issues are that: a)The Bluetooth light below the LCD is always on, even when I've turned off the Bluetooth interface in the W10 settings. b)The special Thinkpad key combinations (like FN+F5 to turn the wireless off or on) don't work. Any suggestions about what software or driver installs to try?

A:T420 Windows 10 Bluetooth Light Stuck On, Thinkpad...

You can use the following utility to control the bluetooth light on T420 (and other Thinkpads): Thinkpad Fan Control (TFC)http://www.tpfancontrol.com Disable the light via the context menu of the symbol. The bluetooth control via Windows system tray is deactivated after installing TFC. Obviously, this utility is normally used for other purposes... Thorsten

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RELEVANCY SCORE 57.6

N00b here. Installed Linux Mint on my lenovo thinkpad T420 a few weeks ago but could not boot into Linux. Eventually tried using Rescataux Beta on a usb. First I used the easy UEFI repair, which didn't work, so next I tried boot-repair. This worked, I could get into the OS. However, now I can't get into the bios, it just displays a black screen when I press F1 during loading. I tried doing a bios update, which appeared to go fine, but this didn't resolve the problem. I have no idea about what boot-repair does so I don't know where to look for a fix. Before I did boot-repair, I could get into BIOS but not Linux, afterwards, I could get into Linux but not into BIOS. Based on other posts, I've taken out the battery, and held the power button down for 30 seconds, and I've also sent @someotherguy a PM as I've seen suggested in other posts, but had no response.   # dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 2.6 present.
63 structures occupying 2421 bytes.
Table at 0xDAE9C000.

Handle 0x0000, DMI type 134, 16 bytes
OEM-specific Type
Header and Data:
86 10 00 00 00 53 54 4D 20 01 01 00 00 03 01 02
Strings:
TPM INFO
System Reserved

Handle 0x0001, DMI type 4, 42 bytes
Processor Information
Socket Designation: CPU
Type: Central Processor
Family: Core i5
Manufacturer: Intel(R) Corporation
ID: A7 06 02 00 FF FB EB BF
Signature: Type 0, Family 6, Model 42, Stepping 7
Flags:
FPU (Floating-point unit on-chip)
VME (Virtual mode exten... Read more

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RELEVANCY SCORE 56.4

HiT420 upgraded to Win 10 and 8MB RAM installed. When I go to Shop/support/Tech Support (update drivers etc); detect my product, it comes up with the 'old' stuff ie Windows 7 64bit and the old 2MB RAM etc.  This is causing me great confusion because I am unsure about downloading updates that do not reflect my current setup with Win 10, 8MB RAM etc. Someone (from Microsoft Community) who knows more about this than me suggests the following: and I quote: "According to the screenshots, and just as you've initially stated, it shows that your system is being detected as Windows 7.  However, this will also show if the machine was manufactured originally with a Windows 7 installed.  This would mean that the specifics of the machine on the serve page is not being detected, or it does not need to detect the machine at all.  If this perception is correct, what shows up is the default or how the manufacturer produced their machine.  Perhaps, for a reason that the machine was manufactured before the launch of Windows 10. It would be the best idea to contact the manufacture about downloading the drivers that will be compatible with Windows 10, and to suggest them that an update on their page will be helpful for the users." Additionally:- Service Bridge is running on my machine.Solution Centre reports no alerts.Lenovo System Update Centre reports no updates found.Windows updates are functioning n... Read more

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RELEVANCY SCORE 56

Hey guys, my drive broke down recently  2100 Detection Error on HDD0 on my t420 thinkpad. I tested the hard drive on another computer as well via sata cables and it isn't turning on. So I figured on buying another HDD right? Well I have been looking up online about this issue and I saw that another possibility for harddrive malfunction could be my motherboard, data controller or something else shorting the hard drive. So I don't want to buy another hard drive and have it be shorted again. So my question is whether I am free to buy another HDD or if something is shorting my hard drive and if so how can I test to make sure that nothing in my thinkpad is shorting the hard drive.  Specs:Lenovo Thinpad T420  refurbished i7 8gb ramHDD-2.5"-SATA (some generic looking hardrive I can't anysort of brand on it ) pic attached

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RELEVANCY SCORE 56

HelloI have a ThinkPad T420 with this characteristics: CPU: Core i5 2520mRAM: 16 GB CrucialGraphics: Intel HD and NVIDIA NVS 4200Storages:1. SAMSUN SSD EVO 850 (as OS disk in a brocket inserted instead of DVD ROM)2. WD HDD 320GB 7200 rpmI have worked for several mounts with this system perfectly and there was no problem. Newly, a bad problem has been appeared: when I put the system to sleep for a prolonged, the system won't wake up (the power LED flashing, Bluetooth LED and CPU fan being on). After force shutdown, in the boot process BSD error occurs and after several restart, finally Windows will boot. The BSD occurs when I turn on the laptop after a prolonged shutdown or hibernate also. I emphasize that the problem occurs when sleep conditions (or being turned off or hibernated) is for a long time (more than an hour) and in short time periods, there is no error!!!! The computer restart command works properly (shutting down via the Windows and booting again). I tried several solutions from internet search as followed without permanent success!1. Check disk (with /f and /r flags)2. sfc /scannow3. Power management modifications (disabling hybrid sleep, disabling HDD turn off, disabling hibernation, disabling wake up timer)4. Installing fresh Windows (Windows 7 and 10) several times5. Updating bios to the latest version6. Updating windows to the latest released updates7. Updating drivers to the latest versions8. Disabling intel SpeedStep technology from within bi... Read more

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RELEVANCY SCORE 56

The ThinkPad Multiple Monitor Configurations pdf (LINK) says the DVI port  on thinkpad Mini Dock Series 3 only support up to 1920x1200, but I would like to connect the DVI-D port to a external monitor with 2560x1600 resolution.  Will it work?  I am planning to buy a T420 with a discrete Nvidia Optimus video card and a mini dock series 3.  Yes, I can't use the display port because the external monitor only have DVI-D port.  I knew that the DVI-D port is able to support 2560x1600 resolution as long as the video card support it, I don't understand why the DVI-D port on the thinkpad mini dock series 3 can only support  up to 1920x1200 even though the Nvidia Optimus Technology is powful enough. Please share your experience and suggestions.  thanks.  

A:Does the DVI port on thinkpad Mini Dock Series 3 (T420) support 2560x1600 resolution?

What external LCD panel are you using?

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RELEVANCY SCORE 56

Hi,   Problems with my Bluetooth on Lenovo T420, it pairs ok but cant transfer data. Reports no driver for the above.I downloaded and installed Bluetooth with Enhanced Data Rate Software IIfor Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) - ThinkPad but that did not solve the problem though it did install TPBTooth folder in C:/DriversWhere can I find this driver please as I cant find it on the Lenovo siteThank you for your interest 

A:Where can I find Bluetooth Peripheral Device driver for T420 Thinkpad Windows 7 64bit

Hi Forgany,
 
Welcome to Lenovo Community!
 
What you can do is uninstall all the Bluetooth application and drivers which you have installed currently and then download and install ThinkVantage system update utility. After the installation restart the system and run the application, this will search for the entire required latest driver for your system.
 
Hope this helps.
 
Best regards,
Hemanth Kumar





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RELEVANCY SCORE 55.2

My pc was running well and I decided to reinstall windows but this time I have problem...I have windows 10 and my laptop is Lenovo Thinkpad T420  My power plan minimum and maximum processor state are both set to 100% and for some reason i can't change them, they are like stuck to 100%. Even when I try to restore my settings to default the maximum and minumum processor state will still remain at 100%. I want to change my minimum processor state to 5% and maximum to 80%. I did it everytime after reinstalling windows and this time it just don't work. My laptop is overheating a lot while I'm playing games or just watching videos. I already tried to reinstall windows for one more time and first thing I did was changing maximum processor state in power options but it didn't let me type other number except 100%.  To be more clear what is my problem, here is recording of it: Please help, much appreciate, Thank You!

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RELEVANCY SCORE 55.2

Hello, is it possible to install Windoes XP SP3 64 bit on T420 14" Intel Core i7-2640M 2.80GHz 8 GB DDR3 RAM 320 GB HD DVD-RW Windows 7 Professional 64-bit laptop? I am looking to purchase arefurbished laptop but wanted to make sure that I can boot it with clean copy of windows xp and completely remove windows 7. I have to use windows xp for some of the machines to work. Thanks!

A:Is it possible to clean install windows xp on ThinkPad T420 Intel Core i7-2640 2.80GHz 8 GB DDR3 RAM

Lenovo shipped the T420 with Windows XP 64-bit installed, and still provides drivers for XP on its support site for the T420, so I see no reason why not.  

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RELEVANCY SCORE 55.2

Help please!

I brought home the laptop I use at work. I am trying to login to my employer's VPN network. For some reason the keyboard keys that share letters and numbers (for example, o is also 6, K is also 5 etc) will only type numbers. I cannot get letters when I type those keys, so I cannot login with my password,
What am I doing wrong? I don't think I changed any configurations so why can I not get letters from these keys?
 

A:IBM Thinkpad keyboard problem

It sounds like the NUMLOCK is on?????
 

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RELEVANCY SCORE 55.2

my laptop keyboard is not working right. first the specs. ibm thinkpad T42, machine type 2378, model R4U, OS xp-pro coa sp2, 512mb ram. my cpu usage jumps up and down between 40 to 100% when running my spy sweeper, fire fox isp and a voice chat program. when i am not running any programs except whats need for the laptop to work the cpu usage is 3 to 10%. and i have available ram. OK now with the problem. when i try to type on the keyboard the letters or numbers don't show up. but if i hold the keys down it will show up there is a delay of about 2 seconds. if i just push down the keys at normal speed it wont show up. it will only show up if i hold it down for about 2 seconds. i thought the keyboard was bad so i bought a new one from the factory. i installed it but it is still doing the same thing. just to let you know every thing else about the computer works great and and all my programs do not have any lag. its only the problem with keyboard delay. i will just add this i have cleaned up the computer,defragged, ran spy ware and anti virus and it has been working fine for years without any problems.
 

A:Thinkpad T42 keyboard problem

Check your keyboard properties in the control panel,
 

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RELEVANCY SCORE 54.8

I had a standart keyboard in my T430 thinkpad. But it's awful, and I bought keyboard from T420. After install, my notebook like "still thinks, that T430 keyboard is plugged". How can I make it works? I want all keys worked with shorcuts from T420. Thanks for any answer!

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RELEVANCY SCORE 54.8

I had a standart keyboard in my T430 thinkpad. But it's awful, and I bought keyboard from T420. After install, my notebook like "still thinks, that T430 keyboard is plugged". How can I make it works? I want all keys worked with shorcuts from T420. Thanks for any answer!

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