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Yoga 2-13 Battery not charging and Touch Screen not working

Q: Yoga 2-13 Battery not charging and Touch Screen not working

Hi, Hoping someone can help. I have a 3 year old Yoga 2-13, it was the laptop I have ever had until this happened. It was a Windows 8 install and upgraded to Windows 10 with no issues. Sometime last year it stopped charging and I assumed it was an old battery, so lived with it for a while. Tried a new battery and charger. Sometime around the battery charging stopping the touch screen also stopped. The battery icon in the tray says "plugged in, not charging" occasionally it does charge for short periods. If I unplug the AC adaptor it dies with in a few seconds. If I disable the ACPI in the Device manager it will run on battery for a bit longer, sometimes 5 or 10 minutes There is a constant issue in the device manager in the USB section "unknown usb device descriptor request failed" Nothing except the AC adaptor is plugged in. A few days ago when starting up the laptop appeared to do an update of sorts (blue screen with a circle spinning timer) then started up and the battery was charging and the touch screen was working. The "USB" issue in the device manager was gone. I allowed the battery to fully charge then unplugged AC adaptor, it ran for a few hours on battery, then again worked for an hour the following day. Then it shut down without warning, straight to blank screen and off. Since then both the battey and touch screen are not working again. I have tried all Driver checks and updates that I can find, but nothing ever seems to need updating. Tried Lenovo Service Bridge, stated everything is ok. If anyone can help this woudl be amazing as its such a good laptop that appears to be failing me on a Driver / Software issue. Thank you

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RELEVANCY SCORE 200
Preferred Solution: Yoga 2-13 Battery not charging and Touch Screen not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 77.2

Hello people! Shortly what has happened and what has been done. Machine arrived, not our companys common brand. Anyway, Well first action was to install windows 10(1607) from USB stick. Win 10 Enterprise clean. And plan was after that update the drivers. Yes and all partitions were cleaned during the installation. So no going back with those.  After installing everyhing. Touch screen is not working. I went trough the one topic that is located here on the page. Found the wacom firmware update package and updated all that was inside the package. Did use lenovo system update tool for updating everything imaginable there was. Also bios was update. At one point when I did the wacom firmware updates the PEN actually worked. But at that time the touch with finger didn't work. Well at that point I did continue updating and removing of devices/drivers and reinstalling. Well in the end I was again on the same situation that nothing on the "touch" screen works. Has anyone else had these experiences? I have started thinking that maybe there is actually some real malfunction on the touch screen.Last thing I have done is I tried to install the first release of windows 10 from usb. This came to state where it asks for country localization information and when I continue from there it just reboots and takes my back to that screen. So I'm in loop with that. I also strated to think about ordering the recovery media for the machine...but it would take time to ... Read more

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RELEVANCY SCORE 77.2

My X1 Yoga's touch screen is not being detected by Windows. I tried running the Wacom firmware update tools suggested by other threads but they don't work -- the log file just says "No device". Neither finger touch nor pen work at all. I updated the bios and system interface foundation, didn't help. See attached picture for device manager. Any suggestions? Thanks!

























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RELEVANCY SCORE 77.2

Hi, My screen suddenly stopped working as touch screen (it works in normal mode with the screen and the touchpad). The first times I restarted the computer several times until it worked, also to connect to the network seemed to help; however this time didn't do the trick. I used Lenovo Solution Center, and it didn't show any problem. I checked and updated the drivers in the Lenovo Yoga Mode Control and it seems I'm up-to-date. Now it doesn't want to change to tablet mode automatically anymore, neither to switch the screen to portrait. Thanks in advance for the help.

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RELEVANCY SCORE 77.2

HI. I BOUGHT YOGA 510-14ISK ON 26 FEB 2017. I FORGOT MY LOGIN PASSWORD SO REINSTALLED THE WINDOWS (WINDOWS 10) AFTER THAT THE TOUCH SCREEN IS NOT WORKING AT ALL. I TRIED ALL UPDATES AND DIFFERENT DRIVERS. BUT I DONT KNOW WHAT DRIVER IS FOR TOUCH SCREEN IN DEVICE MANAGER. ANYBODY KNOWS ABOUT THIS? THANKS AHSAN.

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RELEVANCY SCORE 77.2

I've had no problems with my yoga 2 pro for over a month, but last night I decided to do windows updates.  This is the model with the i7, and 8gb of ram.  I let it update and then restarted it.  After it started up, I tried to swipe the cover screen up, but nothing was happening.  I then decided to use the mouse, and soon realized that the touch screen was unresponsive.  I've tried to restore the computer to before the updates, but it hasn't fixed the problem.  I can still switch to tablet and stand mode, etc. and the screen will rotate, but I can not get the touch screen to respond to anything.  I tried to install some drivers, but none of them are for the touch screen as far as I know, and nothing else seems to work.  Does anyone know a fix, or maybe know of a driver I need to install?

A:Yoga 2 Pro Touch screen not working

Try refreshing Windows which fixes 90% of OS issues. Swipe from the right (Charm bar), Settings, Change PC settings, Update and Recovery, Recovery and choose Refresh Windows.  

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RELEVANCY SCORE 77.2

Hi all, So I just got my laptop like 4 days ago and a little bummed, because already I'm having an issue where the touch screen is not responding to my fingers only the pen. Tried the various drivers provided in other forum posts to no avail. It only started last night so I'm not sure what changed. Update, maybe, but no rollbacks have worked. Any ideas would be appreciated. Love the laptop otherwise but this is a bit annoying.  Thanks!

A:Yoga x1 3rd gen touch screen not working

did it ever work?  Did you do or install anything just before it stopped?  Look in the device manager and see if there are any problem devices?

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RELEVANCY SCORE 77.2

Our Yoga has totally and completely stopped responding to touchscreen inputs. Completely out of the blue, no warning signs. Don't know if it was recently after a Win10 update. No other problems with the computer. I've tried updating all HID drivers through Device Manager with no success either. Any suggestions for what to check before we call it a hardware failure and try to either replace the screen or the laptop?

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RELEVANCY SCORE 77.2

My touch screen is not working at all, I have not done annything to damage it and it seems like a driver problem because my pen still woks, but not perfectly. The pen is laging when I use it in the senter of the screen and jumps a lot, but when it is at the sides or top/botom it works perfectly. I have updated the drivers for them but the problem is still there, pleace help

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RELEVANCY SCORE 77.2

I have a Yoga 11e and recently installed Windows 8.1 Enterprise on the device.  After installation the touch screen was no longer functoning at all.  I have downloaded every Chipset, Mouse and Key Board, Software and Utility driver found on the Lenavo website.  When i go to the device manager under Human Interface Devices I have two yellow triangles for I2C Device and when I click on Proerties they both tell me " This device is currently waiting on another device or set of devices to start. (Code 51)". I have installed the GPIO drvier from the lenavo website as per other posting about non-functioning touch screens.  This has not repaired the problem.  I need some assistance or a driver for the touchscreen.  

A:Yoga 11e touch screen not working

Please refer to:Yoga 11E Touch Screen Not Working (joorgo) 

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RELEVANCY SCORE 77.2

Hello, I recently upgraded the mechanical hard drive that came with my Yoga 11E to an ssd. I ran Lenovo system update and then Windows Update. But the touchscreen is not working. Under device manager there are a few exclamation points. Under Human Interface Devices there are 2 entries for I2C HID both have a warning. I tried to update them but it says they driver is update and the exclamation point remains. I am not sure if this is the reason why my touch screen is not working but any help or suggestions would be greatly appreciated. thanks

A:Yoga 11E Touch Screen Not Working

I am having the same problem. After reimaging, touch screen is not responding. I too checked device manager and found there are 2 human interface device drivers with exclamation points, named I2c HID. A search found Intel device drivers on Lenovo support site and  I downloaded and installed the drivers (n15hc03w.exe). The status of the drivers on device manager did not change. I tried to update these drivers and pointed to the local folder drivers\win\I2C onbut got a message saying "drivers for device are up to date' . Tried 'scan for hardware' still no change to these Human Interface Device. Any ideas?

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RELEVANCY SCORE 77.2

Hi, I have recently (Dec 2015) purchased a Yoga 11e. The touch screen function has stopped working. Both Windows 10 and Lenovo Support apps say that all updates are in place. I suspect that a Windows update (~31 Jan 2016) might be the fault - could be wrong. Any ideas? Thanks. ps: I tad annoying the the "worlds biggest computer company" (or similar publicity claim) does not have a 24/7 web chat support function

A:Yoga 11e Touch Screen not working

I had the same problem.  After performing a clean-install of Windows 10 Pro (Did not like all that blotware that Lenovo puts in these systems) and "thinking" that I had installed all drivers, I found that touchscreen did not work.  I solved it by RE-installing the i2c drivers (downloaded from Yoga 11e support page).  It was confusing because there was nothing in Device Manager that indicated any drivers were missing, plus when I ran the .exe file for the i2c drivers all it did was "extract" the files, but it did not install anything!So here is how I went about it:  Opened device manager, clicked on "system devices" to locate the i2c device.  I looked for anything with "i2c" in it, and saw 2 entries: "Intel Atom Celeron Pentium Processor............i2c........[etc, etc]".  I went ahead and manually installed the drivers: right-clicked the item, clidked "update driver software", clidked "browse my computer for driver software", and navigated to where the driver files had been extracted to-as explained above.  After the drivers were installed successfully, the names of the devices changed to "i2c controller".  Rebooted the computer and VOILA! The touch screen worked again! Opened "control panel", "system" and there it said: "Touch Support With 10 Touch Points"

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RELEVANCY SCORE 77.2

Hi all, So I just got my laptop like 4 days ago and a little bummed, because already I'm having an issue where the touch screen is not responding to my fingers only the pen. Tried the various drivers provided in other forum posts to no avail. It only started last night so I'm not sure what changed. Update, maybe, but no rollbacks have worked. Any ideas would be appreciated. Love the laptop otherwise but this is a bit annoying.  Thanks!

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RELEVANCY SCORE 77.2

Hi, Since installing Windows 10, I am unable to use any functions of the touch screen.  I had a lot of trouble with the mouse pad not deactivating with the button (as I use a plug in mouse most of the time) but I managed to sort that by uninstalling the driver and reinstalling direct from Lenovo. However, the touch screen is making me come to my wits end.  I just cannot for the life of me sort it.  Windows tell me that "No Pen or Touch Input is available for this display" Any ideas? Thanks in advance.










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A:Yoga 500 Touch Screen not working

Anyone?  Lenovo?

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RELEVANCY SCORE 77.2

I've looked through previous topics and there don't seem to be any from the past few months on this topic. In short, the touch screen is completely unresponsive. I've checked the device and it is enabled. Any thoughts on how to troubleshoot this? I've had the laptop for three days, and this the first time I've tried to use it, if that matters.

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RELEVANCY SCORE 77.2

PLEASE HELP - just did full a WINDOWS 8 RESET and cycled power several times and still no pen and touch.  (original post below)   What is Code 45 in device manager? What next?      Re: Yoga 2 Pro Touch screen not working 05-31-2016 10:00 PM  Im having same problem and hating it with no touch screen - pls help - touch screen was fine until I left a usb memory stick in too long and laptop was in tablet mode and automatically went to power save hibernate. When I woke it up the touch screen isnt working and "Pen and touch" is disabled- have read all these posts and now disabled USB power mngmt- dont want to upgrade to Windows 10- wanted to avoid complete reinstall Windows (basically dont want to lose MS Office)- DevMngr hidden devices shows a HID-compliant touch screen "Currently this device is not connected to the computer (Code 45)- laptop is Lenovo Yoga 2 Pro (with touchscreen) and Windows 8.1

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RELEVANCY SCORE 76

hiI'm using 'YOGA 700-14isk ' the screen touch of the laptop is not working. I tried to do system recovery, install new drivers for graphic cards which it was suggested by an engineer at Lenovo and do all things I can do.But all method is not a solution.I just found an error message of the problem which is assumed and it is "Port_#0007.Hub_#0001" on 'device manager' (under 'human interface device')Could you help me please T^T. I really hate to change my mainboard ..

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RELEVANCY SCORE 76

The touchscreen only works for a week then I have to install it all over again. When are you guys going to fix this, lenovo its been a problem for over a month now. We want a permanent solution

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RELEVANCY SCORE 76

Hi I recently purchased my Lenovo Yoga 720 off of Amazon (less than a month). After going through all the Windows and BIOS updates through Lenovo Companion, I ran into an issue where the touch screen would stop responding. Sometimes upon start up, the touch screen would be unresponsive up until a restart/shut down. Sometimes even restarting/shutting down wouldn't solve the problem. The touch screen was unresponsive more times than responsive during the duration I've owned this laptop. I read in Lenovo forums that factory resetting the laptop and disabling updates would alleviate the problem. I did so through Windows 10's hard disk wiping feature. I disabled automatic updates through Command Prompt and didn't run any updates through Lenovo Companion. This seems to have fixed the issue for the most part, however, I still notice that sometimes the touch screen will stop responding after waking the computer from "Display Off."  Is this a problem such as that with the fan noise, that was fixed months later in a BIOS update? Has anyone been able to use the touch screen flawlessly? Sometimes mid-way through laptop usage, the touch screen will become unresponsive and then become responsive minutes or seconds later. I'll probably continue to use the laptop with automatic updates turned off, but that would mean I miss the current updates and have to constantly check forums to verify that the problem is fixed     Could anyone offer insight into this?

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RELEVANCY SCORE 76

I have a Yoga 11s Laptop (ideapad) with windows 8.1, bought it 3 years ago, and the touch screen hasn't workedfor about two week. I've installed touchpad drivers, and refreshed the computer. Installing the drivers did nothing, and the touch screen worked after the refresh until I flipped the screen to use it in stand mode.  Thoughts? Will a factory reset make a difference?  I really need the touch screen for the work I do, and I can't send it out for repairs.

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RELEVANCY SCORE 76

I recently bought a Lenovo Yoga 300 11IBY laptop. It had windows 10 installed on it. I formatted it and clean installed Windows 8.1. I downloaded all the drivers from the Lenovo support site. However, the I2C and GPIO driver is not getting installed. It says "The platform is not supported". Also, the touchscreen is not working at all. What should I do?

A:Yoga 300 11IBY touch screen not working

Lenovo Team!!! Where ist the Answer?????

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RELEVANCY SCORE 76

Hi, have upgraded from Windows 8.1 to Windows 10 and the touch screen is not working so unable to use in tablet mode. I have run Lenovo system update and all devices are showing OK in device manager.When I go to about PC in Windows 10 I get "no pen or touch input is available for this display".Have installed drivers from Lenovo website for chipset, gpio, sideband, monitor and display. No success.Everything else is working OK. Any suggestions? 

A:Yoga 11e touch screen not working after Windows 10...

I also have have this issue. I have been fighting it for 2 days now. 

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RELEVANCY SCORE 76

Hello,I have problems with the touch screen of my yoga 500.It works for couple of days and then the touch stops responding.After i run troubleshoot it solves the problem BUT couple of days later the same problem again.  please help!!!

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RELEVANCY SCORE 76

My recently purchased X1 Yoga touch screen has stopped working. Things I've tried to so far: Updating all drivers for BIOS and other devicesDisabling and re-enabling the touchscreen device and Wacom HID device in Device ManagerUninstalling touch screen device and Wacom HID Device in Device ManagerUnchecking "allow computer to turn off this device to save power"Reboot from safe modeRestore Windows to factory defaultFor clarifications the pen is working just fine.  I was able to get the touchscreen back for awhile by uninstalling the Wacom device in Device Manager and rebooting. That fix doesn't work anymore. I'm really frustrated by this - not even restoring windows to factory default fixes the problem. I've looked online for many hours on this issue and pretty much tried everything suggested. Any help would be appreciated! Thanks!










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A:X1 Yoga Touch Screen No Longer Working

Any update on this?  I just got my computer, all was fine.  Ran a windows update and the touchscreen stopped working.  Still works with the pen though.

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RELEVANCY SCORE 76

The touchscreen only works for a week then I have to install it all over again. When are you guys going to fix this, lenovo its been a problem for over a month now. We want a permanent solution

A:X1 Yoga Touch Screen No Longer Working Even with F...

In response to customer reports of intermittent touchscreen function failure on X1 Yoga (Type 20FQ and 20FR) after resuming from sleep or when the lid is opened or closed, Lenovo has made a solution via touchscreen firmware available via download from the Lenovo Forums.
 
The beta touchscreen firmware can be downloaded from this Lenovo Forums link: https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Yoga-Type-20FQ-and-20FR-Touchscreen-Firmwa...
 
Please provide feedback regarding this beta in the discussion above to assist Lenovo with gauging the success of the firmware.
 
Thank you,
 

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RELEVANCY SCORE 76

I purchased this computer in February and I've already had to take it in to get serviced because it stopped turning on. Now the pen and touchscreen have stopped working. Is there something I can do to fix it or would I need to take it in again?

A:Thinkpad 1x yoga touch screen and pen not working

What operating system?  Look in the device manager and see if there are problem devices

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RELEVANCY SCORE 76

Hi. Touch screen on my device is working from time to time. Mostly not working at all. It stops working after suspend/reboot. I can't understand what makes it work again. Sometimes you suspend/reboot again and it starts working, sometimes its not. The reason of this is I2C HID Device with status "This device cannot start. (Code 10) A request for the HID descriptor failed." which is shown in Device Manager. When it doesn't have yellow warning icon - touch is working. What I tried: Windows Troubleshooter. It reinstalls driver. Doesn't help.Remove driver in Device Manager. Doesn't help. It restores automatically.Disable/Enable device. No luck.Install latest Lenovo updates (including BIOS, V.2JCN36WW) via Lenovo Companion. No luck.Install Windows updates. No luck. BTW, Creators update installed.Suspend/Restart. Helps in very rare cases around 1 of 10.


























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RELEVANCY SCORE 76

Dear all, last weekend, I had a double upgrade of Win10 as well as Lenovo driver. I did not check the functionality of the screen in between. Touch screen does not work (neither pen nor fingers). Screen w/o touch works properly.- There is no driver (human interface drivers > HID-compliant touch screen) been shown in the device manager.- the HID-compliant touch screen appears twice in view - Show Hidden Devices section. Software Update is OK.  > right click > properties > "device is not linked to computer"- HKEY_CURRENT_USER\Software\Microsoft\Wisp\Touch  -> touchgate = 1 I upgraded the touch screen firmware update (this upgrade failed during the process mentioned above and is shown as "failed" in Lenovo compagnion)http://support.lenovo.com/de/de/products/Laptops-and-netbooks/ThinkPad-Yoga-Series-laptops/ThinkPad-... Upgrade of WinTab Utiliy failed ("no tablet device on this system")http://support.lenovo.com/de/de/products/Laptops-and-netbooks/ThinkPad-Yoga-Series-laptops/ThinkPad-... This post describes the problem quite well (I went through all steps proposed)http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/hid-compliant-touch-screen-is-n... Any help highly appriciated

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RELEVANCY SCORE 76

I have bought Yoga 720 151KB from less than three months but from a few days the touch screen is not working maybe after the last windows update i tried every ways that adviced in the community but nothing work . Is somthing wrong with my laptop .I shouldnt buy Lonovo every budy told me But i said that The new company is making better computer to win the compation with the famous copanies But i was dump .

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RELEVANCY SCORE 76

Hi,I suddenly noticed that my touch screen is not working. I have tried to update driver for HID-compliant touch screen (however best driver was alread used). Also tried to disable/enable the device but still no function. I checked the "Events" for the driver and the last event was "Device not migrated" with the following message:"Device HID\VID_056A&PID_504A&Col06\6&2fac5222&0&0005 could not be migrated.Last Device Instance Id: {DEA5AE2A-D1FD-438A-A091-CBD484788436}\Vid_0000&Pid_0000\5&18534b98&0&02Class Guid: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}Location Path: Migration Rank: 0xF000FFFFFFFFF122Present: trueStatus: 0xC0000719" The pen driver seem to work though. I noticed that outside the visible area on the screen there is a small crack in the glass. Can that cause the touch screen to not function? Regards, Torsten

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RELEVANCY SCORE 75.6

Hi All Am trying to remote;y help a friend with this problem. The screen is working but the toch element isn't and I don't know what driver I should be updating/re-installing - if its a driver issue, it stopped after a WIndow updated. Any suggestions?

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RELEVANCY SCORE 75.2

Can anyone please help me, my lenovo yoga 500 laptop touch not working in some areas. I have also tried disabling & then eabling the touch screen driver & I also tried updating the driver. But still the problem not solved!!! I have attached a screenshot of the screen also. Please help me to solve this problem!!       

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RELEVANCY SCORE 75.2

After a launch of updates including the BIOS update from Lenovo Vantage, my touch screen stopping working all of a sudden, as the screen does not react to the pen. When going in tablet mode, the mouse cursor does not dissapear and the screen still does not work. I restarted the laptop a few times but the problem continues to persist. When I went to touch screen & pen info, it said that "no pen or touch screen display is available for this display." It never said this before and I still have Windows Ink available. This is the best laptop that I got for college until this happened, and I am hoping that Lenovo and/or Microsoft comes up with a fix quickly as possible. I really need help with this becuase I just got this laptop and I don't wanna think that $1099 was a waste of money. Any help is appreciated. Thank you.

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RELEVANCY SCORE 75.2

Hi all,since the recent Microsoft Windows 10 updates from 09th may until today the Multi-Tocuh Display ist only working as a normal Display.The touch screen isn't working any longer an the integrated ThinkPen is also disabled. I use the Yoga in German and the text written in system properties is:Stift- und Toucheingabe: Für diese Anzeige ist keine Stift- oder Toucheingabe verfügbar. I tried to install all offered updates on the Lenovo support page at:https://pcsupport.lenovo.com/py/de/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkp...No result. Is there any new driver who resolves this problem ? Thanks for any response from the support team.

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RELEVANCY SCORE 75.2

Hi all, I am hoping i could find someone how could help me with the touch screen issue on my brand new Yoga X1.I have Windows 10 x64 installed on it. The touch screen is not working. In device manager i see a yellow mark on the Pen/Touch driver. Checking the status of the driver, I see the following error: The drivers for this device are not installed. (Code 28)Driver is not intended for this platform.To find a driver for this device, click Update Driver. If i initiate Driver Update, i still get the same error:Driver is not intended for this platform. This event is logged while getting the driver installed: Log Name: SystemSource: Microsoft-Windows-UserPnpDate: 3/20/2017 10:15:58 PMEvent ID: 20001Task Category: (7005)Level: InformationKeywords:User: SYSTEMComputer: YOGADescription:Driver Management concluded the process to install driver isd_infinstall.inf_amd64_6328f9bbe4ff72f6\isd_infinstall.inf for Device Instance ID USB\VID_056A&PID_5040\5&1DAC11DF&0&10 with the following status: 0xE0000234.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"><System><Provider Name="Microsoft-Windows-UserPnp" Guid="{96F4A050-7E31-453C-88BE-9634F4E02139}" /><EventID>20001</EventID><Version>0</Version><Level>4</Level><Task>7005</Task><Opcode>0</Opcode><Keywords>0x8000000000000000</Keywords><TimeCreated SystemTime="2017-03-20T18:... Read more

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RELEVANCY SCORE 75.2

hello i'm using yoga 500 14ibd with win 7 installed on it,i noticed that every time i close the lid (even if i set the power managmet to do nothing when closing the lid) the touch screen stop working. reseting the machine solves this. i tried disabling and reenabling the touch device from the device manager but it does nothing.i really not sure what i can do. if you guys have any ideas i will love to try. i should note that it doesn't happen on win 8.1. thanks  

A:yoga 500 14ibd - touch screen stops working after ...

Same here with Yoga 700 and win10. Although highly unlikely but did you find a solution maybe? At this point, I am off the opinion that you finding a solution is better chance than Lenovo doing it.

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RELEVANCY SCORE 75.2

I have Lenovo yoga 500-ISK and it has touch screen, but I have a problem with it as it doesn't work when I turn the laptop on. The touch screen is totally dead until I go to the device manager and disable and then enable an usb driver that is showing an error message. The message is: Unknown USB Device (Device Descriptor Request Failed).Then after I have disabled and enabled it, it just disappears. I have also tried to disable the features which allow the computer to shut down devices to save power. All the drivers are up to date and the laptop has been sent to the repair center twice. The lcd screen and motherboard has been replaced. both, I and the repaircenter have ran extensive tests and none of them has found anything. I just can't think any other solution than asking lenovo for a replacement device. If anyone has had similar problems and has managed to solve them, it woud be nice if you could help me in this. Any suggestions are welcome. 

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RELEVANCY SCORE 75.2

After updating Windows to newest compilation - Windows 10 Version 1511 ... my touch screen stoped working on Lenovo Yoga 300-11IBY. I tryed to install all the drivers from Lenovo webpage again, but it didn't helped. In system properties computer is showing there is no touch device installed. No unknown devices in system manager as well. Lenovo...please make some patch for that problem!  Returning to older compilation is not possible for me.

A:Yoga 300-11IBY touch screen not working after Wind...

I have a similar problem. I'm waiting for the right driver. Will there ever be? Or you can buy a new laptop?

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RELEVANCY SCORE 75.2

Sometimes on my Yoga 370 the touchscreen will stop working on the left side, about 5 cm from the edge. I don't know if this is a driver issue (Win10) or hardware. It will usually start working again when restarting. Any ideas how to troubleshoot?

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RELEVANCY SCORE 75.2

I bought this Yoga 11e (20D9) in December 2014 and Windows 8.1 was installed as default.From last Friday, 29th May 2015, touch screen has stopped responding totally.For six months, there was no fall or damage or even a scratch in / outside of the laptop. After trying all the possible suggestions found in this forum and the other web sites, I have reset it to factory default - fully removed everything and installed Windows. And then all the Windows Updates and also Lenovo Updates completely. Still the touch screen is not working or responsive at all. I think I did all things I can try. Now I am about to claim warranty service.Last Decempber, I decided to buy this Lenovo products which I had believed as the most reliable laptop, but it does not have  that much good quality after all.

A:Yoga 11e (20D9) Touch Screen NOT Working or Respon...

I had the same problem.  After performing a clean-install of Windows 10 Pro (Did not like all that blotware that Lenovo puts in these systems) and "thinking" that I had installed all drivers, I found that touchscreen did not work.  I solved it by RE-installing the i2c drivers (downloaded from Yoga 11e support page).  It was confusing because there was nothing in Device Manager that indicated any drivers were missing, plus when I ran the .exe file for the i2c drivers all it did was "extract" the files, but it did not install anything!So here is how I went about it:  Opened device manager, clicked on "system devices" to locate the i2c device.  I looked for anything with "i2c" in it, and saw 2 entries: "Intel Atom Celeron Pentium Processor............i2c........[etc, etc]".  I went ahead and manually installed the drivers: right-clicked the item, clidked "update driver software", clidked "browse my computer for driver software", and navigated to where the driver files had been extracted to-as explained above.  After the drivers were installed successfully, the names of the devices changed to "i2c controller".  Rebooted the computer and VOILA! The touch screen worked again! Opened "control panel", "system" and there it said: "Touch Support With 10 Touch Points"

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RELEVANCY SCORE 75.2

Can anyone please help me, my lenovo yoga 500 laptop touch not working in some areas. I have also tried disabling & then eabling the touch screen driver & I also tried updating the driver. But still the problem not solved!!! I have attached a screenshot of the screen also. Please help me to solve this problem!!       

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RELEVANCY SCORE 75.2

In my Yoga 500-14IBD, Touch screen not working often after reboot. The laptop was on Windows 10 for almost an year without this problem. This problem initially started couple of months ago. I looked up on device manager and saw one USB device with error "Unknown USB Device (Device Descriptor Request Failed)" as show in the attached picture. I did a right click on it and uninstalled it, refreshed device manager and the touch screen started working. But again after few reboots, the same problem occurred. What is the solution? 


























Touchscreen.jpg ?254 KB

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RELEVANCY SCORE 75.2

Hello, This is my first time posting, so please bear with me. A few days ago, the touch screen completely stopped working. I am also unable to rotate the screen. Navigating to the Device Manager, I see three I2C HID Device drivers, but one of them has a yellow triangle with an exclamation mark in it. When I click on it, I see the error: "This device cannot start. (Code 10) A request for the HID descriptor failed." Disabling it does nothing, neither does uninstalling it - when they are reenabled or reinstalled, the error persists. There are no drivers that can be updated, and there is no way to roll back to a previous driver as I never updated these due to there being no problems. I assume this is a hardware issue, but I am not sure how to verify this or if there is anything else that can be done.  I have had quite a few problems with this machine, sending it out twice for the same problem and having the same problem occur for the third time (the power button does not work), but I am hoping this is something that is fixable.  Thanks! 

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