The HP website claims the 510-a010 has 5.1 channel audio. I have a logitech z506 system properly connected to the 3 jacks in the rear panel. All I can get is stereo. I think I need to reconfigure the back panel jacks but do not know how. Have tried several drivers - current version is 22.214.171.12473, but all drivers on HP site have same issue. Any ideas? Thanks The following text is from the HP spec page for this model. Audio Codec: ALC3863-CGHigh Definition (Azalia) 5.1 channel audio supportAudio jack presence detectionRead other answers
I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system
It's worked out well for many of us in the past.
You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)
Does HP have any remote control app which canbe used to control volume etc.. for HP Pavilion 27-a010
If you are talking about using your phone as a remote control, then there are several apps for Android or Apple products that allow you to do this. Just search the app stores for PC and remote... you'll need to install the app on your phone and software on your PC from the app manufacturer's web site. I think Google has a remote desktop app if youhave android.Read other 1 answers
I need instructions about how to get the computer to boot from a CD/DVD, so I can test a Backup Recover DVD that I just created. I use Esc and the function-key to reach the Startup Boot Menu, but which option will allow boot from DVD?Error messages, if any: NONEAny changes made to your system before the issue occurred: NONE
Hi: Please read this general guide for how to boot from a DVD on all desktop PC's that come with Windows 8 or newer... http://support.hp.com/us-en/document/c03659945/Read other 1 answers
Hello i just want to know if i could in any way install a graphics card in my mini tower or my hp(260-a010) desktop cause i cant find any ports in the computer that could be able to connect to a gpu. Also i just got in to gaming, my friends told me this model was a good pc to start off with light gaming and i what to push in to another games but the stock gpu is holding me back plz i need anyones help.Read other answers
I just bought this 2 days ago. The only changes I've made are recommended upgrades by HP, Windows, and installed Vipre. After uninstalling McAfee, I restarted, as required--except it's been stuck in "Restarting" for 3 hours. I read reviews on this machine after I bought it, and am wondering should I just take it back?Read other answers
I had XP worked fine i then decided to switch to vista (bad idea) everything is actually working good its just the sound that isnt working ive tried installing RealTek ac97 but that seems to just halt for a very long time it did complete once but then when it asked me to restart my pc i did but nothing hear no sound and the bottom right task tray icon says No Audio output device is installed i tried installing the normal realtek drivers that actually installs fine but the sound is very very low which means its probably not the correct ones im clueless. Help if you can, that would be greatRead other answers
Hi, I have an hp pavilion desktop, windows 7.
I constantly lose the sound, I go back to hp website update realtech sound card, all then works well for about 2-3 days then have to go through the same update again.
Any ideas what causes this.
Tech Support Guy System Info Utility version 126.96.36.199
OS Version: Microsoft Windows 7 Home Premium , Service Pack 1, 64 bit
Processor: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 4
RAM: 4095 Mb
Graphics Card: NVIDIA GeForce GT 220, 1024 Mb
Hard Drives: C: Total - 594820 MB, Free - 257636 MB; D: Total - 15657 MB, Free - 2173 MB;
Motherboard: PEGATRON CORPORATION, Eureka3, 1.01, MS1C95R61501854
Antivirus: BitDefender Antivirus, Updated and Enabled
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I have brand new speakers and when I test the audio you can clearly see that the speakers appear to be working. Can't figure out why I can't hear anything. When I unplug one of the speakers I hear a loud humming sound.Would appreciate any help.
Check this help from HP:http://support.hp.com/us-en/document/c01884922V.Read other 2 answers
My new desktop bought today has no sound at all...the speakers won't even turn on! It has no Audio Manager program? When clicking on the audio icon B&O an error message shows...this is just out of the box!!! And yes it even says in the manual to connect audio cable to "Black" output on back of PC??? It doesn't have a black audio port...green, blue, orange...never heard of a black connector...unless you have to use headphone port?
My 550 uses the green port for sound, or it did until it diedRead other 1 answers
I am trying to add a second display to a Pavilion 510-a010. New display is on a VGA cable, and there is a splitter, but the new display is not detected. I have applied the latest HP update for the AMD Radeon video, but it has not enabled the second display as anything but a copy of display #1. How do I add a second display, or do I have to get another computer?Read other answers
Hello. My new (1) month old computer has no power. It's a tower but has a power supply on the cord like a laptop.90W 19.5V.My multimeter says it is only putting out 16 volts.Computer does nothing. Would a 3.5 volt drop in this power cause this?HP support only open 9-5 M-F and it's Sat night.Seems like such a small power supply for even the little tower this is.Can I get this under warranty?Thanks for your time.RobertRead other answers
I am wishing to upgrade the hard drive in my new Envy AIO since it came with only a 5400rpm drive to a hybrid 7200rpm. I have read from previous posts that it is difficult due to the location of the drive sitting behind the curved monitor and to access it you have to remove it. I also have watched a video on someone doing this but they didn't mention how they were able to over come the strong adhesive that attaches the bevel to the monitor without breaking the screen. Is there a documented way to remove the bevel without force? This seems to be a poor engineering design for hard drive replacement or upgrades as well as memory grades where you have to go a step furhter and remove the motherboard since the RAm is located on the back side with no access. I am a computer engineer and very hardware savy and am very concerned about opening up the system to upgrade the hard drive. Any suggestions for removing the bevel safely would be greatly appreciated.Read other answers
Just about every time I'm on the computer, either AVG or Prevx1 finds a bunch of files that begin with A010...with various numbers. Extensions include exe, bat, com, and dll. I feel like I have a serious problem here. What do I do?!?
I noticed in your other post you said that you're close to formatting your HD...well before you do that, try this!I suggest posting a HijackThis log in the HJT Logs and Analysis Forum. Here is a link to that Forum: HJT ForumPlease follow the preparation directions and try not to alter your system until you receive help from one of our HJT Team Members. These preparation directions have you run several scanners in order to remove most of the malware on your system and this may help alleviate immediate problems! The preparation directions are found at the following link:Prep Guide for Posting HJT LogsPlease note: Do not try to fix any problems with HJT yourself. This is an advanced tool and requires expert analysis.It may take a couple days to get a response, but please be patient. Once someone gets to your log you will be in good hands! I hope this helps!Read other 1 answers
I opened up my case but there doesnt seem to be a place to install a new GPU. I have integrated graphics, but they're not exactly great. Was wondering if I'm just missing something or if I truly just can't upgrade.
Hi: I agree with you. I took a look at the motherboard illustration, and I do not see any kind of expansion slots available for add on graphics, or any other PCIe card. The only upgrades that can be done appear to be to increase the memory if you don't already have 2 x 8 GB installed.Read other 1 answers
For some reason my HP Pavilion p6755a Sound stop working. I am currently running Windows 10. When I click the Sound from Hardware and Sound page, it is telling me that AMD HDMI Output Not plugged in. Can anyone help me resolving these issue. RegardsAlex
Hi there @Alex1965,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the sound. I will be glad to help you. Here are some documents to help with sound.No Sound from Speakers (Windows 10, 8)Troubleshooting HDMI Display and Sound Issues Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below! Thanks.Read other 2 answers
Worked fine this morning but now turning power on doesn't send signal to monitor, nor does white power light button light up but something making noise, probably a fan. Unit does not appear overheated at all. It's 70 degrees in my house. I've tried turning it off for awhile and unplugging it to no avail. PC is under warranty until October 2017 that's the good news. Please help.Read other answers
I bought a computer from someone else. So, I assume they wipe the system clean.(Reformatted the system). Or whatever it called.
At one point I have no sound. So, I went to Device Manager and this was listed under "Sound, games, video controllers".
-Legacy Audio Drivers
-Legacy Video Capture Devices
-Media Control Devices
So, as reading other forums. I download Realtek High Definition Audio Driver, and went to Hp.com site to update driver based on my computer type.
But, my sound is low. I have speaker from another computer which is Hp 533w computer. It shouldn't matter what kind of speakers I have the volume shouldn't be low.
Is it my speaker (*** IT can't be speaker because volume in my headphones is low as well***) or It must be something I download incorrect or missing something to download?
Why does it say under control panel, sound. Now, at the top of Sound configuration box it says "Realtek HD Audio Rear Output"? I don't know what this is. As I had other computers in past it never said this up there.
Computer is Window XP Professional. HP Pavilion A1010y
Ckick Start, Control Panel, Sounds and Aiudio devices - under Volume is the volume slider at maximum? Under Audio, click Volume and check that Wave slider is max.Read other 5 answers
First, I am a novice user. I have a Hp Pavilion 9680C desktop (Win98SE).
The speakers are not working-in fact there is no sound at all coming from the computer (with or without speakers). The computer came with Polk audio speakers that mount on the side of the monitor. At first I thought they were not working but I removed them and plugged in a set of CREATIVE speakers but still no sound.
Any idea what the problem could be?
I checked for a conflict in the Device Manager and from everything I can tell there should be sound.
Try installing this updated for the Sound/modem combo card from HP: http://h10025.www1.hp.com/ewfrf/wc/...ng=en&lc=en&cc=us&dlc=en&softwareitem=pv492en
So my laptop isn't playing sound. I've tried to use headphones and speakers and nothing is working. This happened after i updated the BIOS firmware. Can anyone help me?
To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can then update your Computer Specs with this info.
Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.
Hi,I used IoBit Driver Installer to update my drivers and now my sound doesn't work. I checked other forums and tried:- soft & hard reboot- tried both Chrome and Firefox- both manually and used HP support to uninstall and reinstall the IDT driver - checked speakers in volume control was on default - undo the update but a warning sign saying a firewall or antivirus is blocking it. Tried to turn it off and didn't help After the 1st Hard Reboot it worked. I put it to sleep that night and then the next day it stopped again and hasn't worked since. None of the other solutions have worked. Can someone help please? ThanksRead other answers
I have a HP Pavilion 500-314 that I purchased about a 3 weeks ago. Then suddenly around 1-2am this morning the sound goes out. I tried downloading audio drivers for my computer and re-installed them with no success. I did some googling and it appears a lot of people are having this issue. I came across a post in the forums for laptops talking about it is a windows update that is the cause of this. Problem is, the update that they are listing and saying to uninstall is an update that I never got. So then I checked all the cables going to the desktop speakers and my headphones and they all work. I tried rebooting several times, restarting the windows audio service, and even tried to do a system restore. Nothing seems to be working. I never wanted to switch to windows 8 because all I have been having is problems. But Microsoft knows best right? Just push crap on people that they don't even want and make it difficult for people to get a working OS. I am out of ideas to get the computer working the way it was. I have an online class I have to take to get a certification for my job that ran me $1,550 for. I need my sound back. Any help will be appreciated.
Hi gottea, Please review the search results for your PC here. There are four chioces. I am linking you to the US model which may be incorrect. Here is an HP troubleshooting document. It may provide some additional tips for solving this problem. Have you tried installing IDT audio using HP's Recovery Manager? As you have done a factory restore this may not help. One thought would be if you are using an HDMI connection to your monitor. Windows may be setting the default audio to HDMI instead of IDT audio. You may have a hardware problem. This is a possibility based on the age of your PC (brand new!) and doing a factory recovery failed to correct the problem. Contact HP Support if the troubleshooting advice per the above document fails. Jaco ****I am not an HP employee**** Please give a" Kudos, Thumbs Up" if advice received is relevant or" Accept as Solution" to assist other forum users having a similar problem. HP Products:810-150se Desktop17t-j000 NotebookH8 1380t CTO Desktop560z DesktopRead other 3 answers
Hi i am a newbie so hello everyone i hope you can help. I have no sound on my hp laptop i have checked the other no sound threads but when i tried to do the fix by going to the control panel/hardware and sound/sound it seems i have no devices. what can i do? help!!!!!!
Look at the sticker on the case and advise what the product number is so we can determine the exact model number of your HP dv6 laptop.
Go into Control Panel - Device Manager, then click the + in Sound Video And Game Controllers, then advise what's listed in that heading.
If there's an Other Devices heading, advise what's listed there too.
Are there any entries with a question mark(?) or an exclamation mark(!) next to them?
can I just used another LCD monitor and used usb converter?
Hi Dochess, Welcome to the HP Forums! I understand that you would like to replace your LCD screen, and I would be happy to be of assistance! So that I may better assist you, I will need to know the Product and Model Number of the desktop you have. This will give me the necessary information to pull up the exact part(s) you will need for your PC. If you computer is in warranty, you can also call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region. http://www.hp.com/cgi-bin/hpsupport/index.pl Please re-post with the necessary information, and I look forward to your reply! CheersRead other 9 answers
I've got a user who's a pretty good distance from me, who's pavillion slim line 400-434 is giving him the 511 CPU fan not detected error on startup. My first instinct was to pick up a fan & head on out there, but from what I can tell, that PC uses a Nutmeg-P motherboard, where CPU is soldered to the motherboard, making me think this may not be a fan I can just run into a Fry's & pick up a replacement.Can anyone confirm this & tell me what my options are?Thanks!
mikey59 Hello;Allow me to welcome you to the HP forums!I maintain some older HP PCs for folks, and in the last several months, I've seen this same problem on ALL of them! And in ALL cases, both the CPU fan and case fan are working fine! This is some kind of fault in the BIOS that claims the CASE fan is not running. If you go into the BIOS hardware monitoring section, you will either see no case fan listed, or you will see a fan speed of ZERO. In my cases, the case fan was listed and ALL reported fan speeds of ZERO. I tried different fans, and no change -- so obviously, this is a flaw in the BIOS error reporting logic. The way to "fix" this is to disable the message -- and to do that, you have to go into the BIOS advanced setting and if case fan monitoring is enabled, you Disable it.Good LuckRead other 1 answers
HP pavilion desktop with Windows 7 os. A virus popped up on my computer and forced me to do a hard shutdown. I reopened in safe mode and the desktop reverted to default settings. I'm not sure where the virus went or how to remove it. Any suggestions are appreciated
(computer 2 years old)
Pavilion P6000 series
Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-se... Read more
I have a hp pavilion p2 series model : p2-1033w desktop currently operating on windows7 professional I upgraded all the software and drivers and rebooted the system. Now when I power it up it goes to the desktop login page but I can't log in, when I type in the password and hit enter it says the user profile service service failed the log on. User profile cannot be . loaded. So I try and do a system recovery by re starting it and hitting the F11 key until the start up menu appears I scroll down to system recovery enter start up password and it says on the screen; windows failed to start, a recent hardware or software change might be the cause. I don't have the windows installation disc, then it says at the bottom status: 0xc000000f, under that says. Info: the boot selection failed because a required device is inaccessible. What do I do to resolve this issue??Read other answers
Good afternoon I am looking a HP Pavilion 510-p199na PC. Before I purchase this item could anyone let me know if there is a 2 1/2 to 3 1/2 space to install a SSD? Also am I able to install any graphics card or is it limited to specific models? Thnaks guys!Read other answers
I've had my dv7 for nearly two years, and it has worked well the entire time. Recently within the last month, when preforming normal tasks like browsing the web or watching videos, the CPU usage would spike to 100% and stay there, rendering the computer useless. Every time this happens I would shut it down and wait a full day. This allowed for about 15 minutes of smooth running time before another spike.
I have run CCleaner, two full system scans using Norton 360 to no avail, updated all BIOS, cleaned out the fan and heatsink, and checked the power settings to see if the processor had been changed to use a minimum 100%.
Processor: Intel i5 M 460 @ 2.53 GHz
OS: Win7 64Bit
Gfx: HD Radeon 5650 (integrated)
Any ideas or help would be greatly appriciated.
What applications and services are running in the background?Read other 2 answers
ASUS M2N68-LA (Narra2) motherboard
Anyone familiar with this model and know the best way to reset the bios? I have moved the jumper, taken out the battery and unplugged it many times. It works, but I have to wait a while. The reset button looks bent, and Im scared it will break off(from experience). The problem is, I get it reset, and make my changes in the bios, and it only boots into (what i call)standby mode. The fan runs, but no video. I have taken out the new vid card. This happened when the power cut off. Its happened before to this machine and others with Asus boards that Ive had here. Its just always a major pain to get everything back on and get video back up. It has a good power supply, and not the Bestec one that came with it. Is there a trick here I dont know? Thanks in advance
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Hello, I have HP Pavilion 500-530no Desktop for 2 years now, and it works fine, but 2 months ago i have formated the hard disk and the Solid state drive by mistake. After that i got lost, i have downloaded windows 8.1 and windows 10, and i have downloaded latest drivers and softwares, but the PC does not work like before, PC is much slower than before, for 2 monthes i everyday try some solution to make PC faster but everything not help. I just want to know how i can got back the recovery drive or partition for my PC? and how i can got back the Disk Caching on the 16 GB solid state drive? I just want got back everything was on my PC and Solid state drive when i bought. Thank you
Morio Hello;Allow me to welcome you to the HP forums! The ONLY way to restore the Recovery drive is to do a complete factory restore of your PC using something known as HP Recovery Media. HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/driversOnce there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!If you have trouble finding a phone number, then try... Read moreRead other 1 answers
I've scoured the Internet only to find no real fix for my problem. My computer only boots to the HP Splash screen. Upon running the Diagnostics F9 an error message appeared: error code BIOHD-2. This code means something different depending on who you ask or where you get your information. I've replaced the HD, results end the same way - Splash Screen Only. I tried to buy a recovery CD since I didnt think to make one ,and was informed by HP that the Disk was no longer available because my PC is over 6 years old. I would really appreciate some advice on how to move forward with my computer or if anyone can kindly tell me where I could buy a recovery CD.Read other answers
Systen fan not working...*press F2*.Opened computer, cleaned all the dust out...fan spins ok, when I turn computer on. Still says fan not working. AND, usb ports do not work, so I can't use my keyboard to press F2 I tried recovery DVD, seems like the player doesn't work, either. Green light stays lit all the time.Read other answers
I have a HP Pavilion a6648f desktop. It doesn't get past the blue HP screen and doesn't give the 'beep' that it usually does when it starts running Vista. I have read that it might be a hard drive failure and I should disconnect that and run it from boot disks.
I called HP and the person I spoke to said he thought it sounded more like a RAM or motherboard issue. I don't feel like paying $40+ for the boot disks and finding out they won't help, especially since it seems ridiculous that it didn't come with boot disks.
Does anyone have any opinions for me?
Thanks so much,
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During the night my HP Pavillion All-In-One was making a whirling noise, then the dings as if it was updating. Since then, I have not been able to turn it on. If you push the start button it flashes for about a second and goes out, non responsive? I have McAfee Security and it runs daily. What could be the matter?Read other answers
I would like to upgrade my HP Pavilion 7915 Desktop PC, not a bad little computer and can be upgraded but what is the max CPU I can install in this thing, its currently has a Celeron 1.1 GHz/100 processor. I cannot find this info anywhere on the net. Thanks
couldn't find precise max speed but i dont think you will get more than the base speed 1.1Ghz.
se specs here: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=bph06796
max ram 512M, i think its not got much more to give. Time to get a new PC in my opinion.
This Tool "SiSoft Sandra" will tell you of the upgradability of your processor:
What is the latest operating system can I run on my desktop that will still be supported.
Hi: HP supports your PC for up to W7 64 bit. http://support.hp.com/us-en/product/HP-Pavilion-a6600-Desktop-PC-series/3793920/model/3825363/docume... That's not to say you can't run W10 on it, but there is no W10 driver support from HP for any PC made before August of 2013. I am running W10 on a HP dc7800 CMT business desktop PC which has pretty much the same Intel chipset as yours, and it works fine. However... I am pretty sure that the card reader your PC has won't work on W10. The multimedia keyboard functions probably won't work on W10. Just the basic keyboard will work. There are available W10 drivers for some of the hardware components if W10 doesn't install them directly.Read other 1 answers
i want to know of the HP Pavilion Desktop - 550-201nx is upgradable to the gtx 1070?
@saaddx?, welcome to the forum. Yes, if the card will fit into the space where the card will be installed it should work. However, with that said, you will first have to check to see if there is enough space for a power supply unit (PSU) upgrade. The 180W PSU that is installed is not near enough power for the GTX 1080. I recommend at least 550W. Also, you should check the motherboard to assure that it has a standard 24 pin ATX power connector. I like Corsair products. A modular PSU is good for smaller mid-size cases. You only have to install the cables that are absolutely necessary. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.Read other 1 answers
Is there the second slot for the SSD in this desktop computer?
HI. You have so many connections have your motherboard ie if you have two SATA inputs, two hard disks you can install and bahias if you do not have factory available, you have to buy an SSD with your bay, for example: http://support.hp.com/us-en/product/HP-Pavilion-500-400-Desktop-PC-series/7161732/model/7467933/docu... Regards.
? I do not work for HP, I volunteer.? To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.? I'm sorry but you do not answer questions privately.
Can I install Kingston Technology 4GB 1333 MHz 240-Pin DDR3 SDRAM Memory Module in my HP Pavilion p6720f Desktop PC?
@RLM-JR9, welcome to the forum. Here is the memory that has been fully tested to assure that it will work with the motherboard: Dual channel memory architectureFour DDR3 DIMMs (240-pin) socketsPC3-8500 (DDR3-1066)PC3-10600 (DDR3-1333)Non-ECC memory only, unbufferedSupports 1GB, 2GB, and 4GB DDR3 DIMMsSupports up to 16 GB on 64-bit systemsSupports up to 4 GB on 32-bit PCs*32-bit PCs cannot address a full 4.0 GB of memory. The main thing to note is, the motherboard supports Dual channel memory architecture. This means that you will get better performance by installing memory modules in pairs. I believe the memory that you mentioned should work. However, I suggest contacting Kingston's Tech Support to make certain. Adding new technology to an older computer can cause problems that are unforeseen. Here is the memory that is recommended by Crucial Memory. They make very good memory for OEM computers. If there app recommends it, it is guaranteed to work or it will be replaced at no additional cost to you. You should read all of the information on the pages. Another thing to consider is buying a SSD. They will improve system performance beyond belief. I will never have a computer without a SSD boot drive. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.Read other 1 answers