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What to do with unexpected shut down and BIOS corruption

Q: What to do with unexpected shut down and BIOS corruption

Hi guys,

My PC is shutting down unexpectedly. Sometimes do not restart. Last two times tries to start again, but couple of times fails. Starts for a few seconds and stops again. Again and again after show me message that BIOS is corrupted and recovers it. After Windows starts normal.
I did these things ? cleaned components, changed cooling paste on the CPU and scanned for viruses with Microsoft Security Essential. After went to the service and tested power supply. They told me everything is ok. Tested PC with Prime95 all night and nothing. Before three hours problem appeared again.
My Motherboard is GIGABYTE 990FXA-UD3,
CPU ? AMD FX 4300 Quad Core
8GB RAM
GPU ? NVIDIA GeForce GTX 650
Windows 7 Ultimate

Give me advice, please?

Thanks in advance!

RELEVANCY SCORE 200
Preferred Solution: What to do with unexpected shut down and BIOS corruption

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: What to do with unexpected shut down and BIOS corruption

Have you thought about changing your CMOS battery? If it's failing, it might corrupt your BIOS with it's 'flickering' power.

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RELEVANCY SCORE 53.6

Hi
For some unknown reason my Pc keeps shutting down I've tried getting it repaired from the store I brought it from but the Tech said he couldn't repair it cos he believed it was software related, (I know that is just alot of crap) that was when I was running windows XP Pro I now run windows 7 and it still shuts down,I don't have the blue screen of death problem so I'm not sure what the heck is going on my pc runs an

AMD PHENOM AM2" TRIPLE CORE-2.3GHz 3.5MB-64BIT *NEW AMD PHENOM AM2 Chip!*(HD8650WCGHBOX); SKT-AM2 AMD PHENOM8650 QUAD-CORE Processor
(Total 4GB) 2048MB DDR2-800 *Desktop Ram*
WD6400AACS 16m 640GB *(Serial)SATA Western Digital *16MB Cache* HDD 7200RPM
ASUS M2N68-CM Motherboard, AM2/AM2+, NVIDIA GeForce 7050PV, Dual DDR2 1066,PCIe x16, SATAII, Gigabit LAN, USB, D-Sub, DVI, 8-Ch High Def Audio

Can anybody please assist

A:unexpected shut down

in the bios, report what the temps and voltages are.. what supply was installed, ? usually the quality wasnt given too much thought .

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RELEVANCY SCORE 53.6

Hiya, i have the NOD32 antivirus/spyware installed and when performing a full system scan with cleaning option checked the computer shutsdown with no warning or BSOD. However, if i uncheck the cleaning option a system scan wil be performed/completed and shows no infections.

Secondly and i dont know if it is related but when installing certain types of software IE7 and AOL (being the two most recent examples) the computer invariably switches off during install process and before completion, again without warning on the first attempt to install. After restart i am able to install. Any help or suggestions would be greatly appreciated.

A:unexpected shut-down.

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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RELEVANCY SCORE 53.6

I have Windows 7 , but I've noticed many people are having this type of problem, so I decided to post here if you guys don't mind ofc.
So my problem is I went to format my PC and the removed the Vista then added Windows 7 instead of Vista, Vista was working fine and never had shut downed during me using PC because I had the power option on Power saver so less energy would be used.
I would like to know how to fix this problem the overheating problem, can I edit battery settings like Vista?
Is it possible to be fixed without going to a factory and fix this myself?
Thank you, oda.

A:Unexpected shut down.

Sorry, but we don't work on Windows 7 problems here. Please post in our Windows 7 forum located here: Windows 7 Forums

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RELEVANCY SCORE 53.6

my computer has had this problem for a wile now it normally occurs when im installing a program or have a big program open such as sims 3 or 2 im only 16 and don't know 2 mush about computers iv tried to restore the pc to its factory settings to see if that would help but i wouldn't let me any help would be apeshiated thanks

A:unexpected shut down please help??

Originally Posted by sarahellen95


my computer has had this problem for a wile now it normally occurs when im installing a program or have a big program open such as sims 3 or 2 im only 16 and don't know 2 mush about computers iv tried to restore the pc to its factory settings to see if that would help but i wouldn't let me any help would be apeshiated thanks



Hi sarah, welcome to vista forums, can I just ask what happens when it shuts down, is it just a straight turn off or is it a blue screen?

If it's a straight shutdown then it maybe because your computer is overheating, It can be fixed by taking it down to your local computer store and they should be able to clean it out for you with a high powered air hose, if it's a blue screen then it maybe down to a driver error.

MrNeeds

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RELEVANCY SCORE 53.6

I am not sure what has happened to my computer

Just today my computer has shut down (for no reason) 7 times today (twice when I was in the middle of doing something and 5 times during start-up)

This was a personal computer but now is being used as a shared computer (family and friends) so I am not sure if they caused something. They are not 'computer smart' so it is possible they downloaded a virus or did something else to make the computer act wonky.

I do know for the past month my fan in my CPU has been running constantly. I had my disk defragmented, ran numerous virus softwares, and removed unnecessary programs (thinking that maybe there was a disk space issue) and it was still running like mad all the time.

But now since I've encountered this problem, with the constant shut-downs, its quiet (hopefully I did not blow it out )
The CPU does not feel hot at all.

I started my computer in Safe Mode about an hour ago (had to try three times) and did run another virus scan. There were some tracking cookies but that was about it. I also ran HiJack this and saved a log.

I'm probably not going anywhere with this. But I'm trying to type out as much as I can before my computer shuts down again...

Thank You for any assitance! I'll be glad to answer any questions~!

A:Unexpected Shut-down

In Windows XP, the default setting is for the computer to reboot automatically when a fatal error occurs. An alternative is to turn off the automatic reboot feature so you can actually see the error code/STOP Message (which is also known as the Blue Screen Of Death (BSOD)).To change the recovery settings and Disable Automatic Rebooting, right-click on My Computer and select Properties > Advanced tab. Under "Startup and Recovery", click on the "Settings" button and go to "System failure". Make sure that "Write an event to the system log" is checked and that "Automatically restart" is unchecked. Click "OK" and reboot for the changes to take effect.This will not cure your problem but instead of crashing and restarting you will get a blue diagnostic screen with information displayed that will allow you to better trace your problem. Next time your computer crashes copy down the entire error message (including all the numbers) and post it back here.This type of rebooting behaviour is often caused by your computer overheating. You can check your system temperatures with SpeedFan, which should give you an indication of whether your system is running too hot.Also, I would recommend that you open your computer case and make sure all the fans are spinning okay and that there isn't an excessive amount of dust in there that would impede air flow. See the following Bleeping Computer tutorial for guidance on cleaning insid... Read more

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RELEVANCY SCORE 53.6

can someone help me my pc have problems tech detai
Source
Windows

Summary
Shut down unexpectedly

Date
‎7/‎17/‎2009 4:00 PM

Status
Solution available

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1033

Extra information about the problem
BCCode: 124
BCP1: 00000000
BCP2: 85778024
BCP3: B2000000
BCP4: 1040080F
OS Version: 6_1_7100
Service Pack: 0_0
Product: 256_1
Bucket ID: 0x124_GenuineIntel_PROCESSOR_BUS
Server information: e6ecd7f5-17f9-4302-a74d-475eb76c6850

A:unexpected shut down

You got more info than I usually do. I get a laugh out of my event logs, which basically say - Gee. What just happened?

First thing - if you have an nVidia card, make sure the driver is up to date. Second, if that's four cores I'm seeing; and you're running overclocked, you're going to have problems. Third - beats the heck out of me.

I've had five or six of these, but usually I skip the blue and go right to black - like, quicker than if I'd pulled the plug. In researching a solution, the first two statements represent the majority of problems and solutions tried. Updating the video card seemed to produce satisfaction for most. Personally, I'm still looking; and right now I'm leaning towards an integral system defect - meaning something that Microsoft is going to have to fix... but I've been running 7 for two months where it has dropped dead six times - but I'm not too worried. If it only happened once, ya got off easy. Remember - 7 is not even "real software" yet, so some unexpected behavior is... well, expected. Oh, and the best advice (which I'm personally too lazy to take) is to get rid of that MSBS and put the penguin in there.

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RELEVANCY SCORE 53.6

my laptop does unexpected shut downs very often, even though my fan is always on. i think it was a bad decision to get a HP laptop.  so dissapointed...

A:unexpected shut down

 Google-search for "download free SPECCY".Download, install, and run SPECCY to show the temperatures of the disk-drive, the CPU, and the motherboard.Also, it will show the speed of the fan(s).So, if it is "overheating" that is causing problems, you'll see the numbers. Have you run a RAM test?  See: http://www.memtest.org    because bad RAM can cause "unpredictable" results.  

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RELEVANCY SCORE 53.6

Please help guys. whether it was missed or ignored yesterday I don't know.
Im experiencing enexpecyed shutdowns and today the OS would not Boot.

this is a 64bit Win 7 retail OS

Please help

thank you

Matt

A:unexpected shut

Update your Realtek 10/100 X64 Driver ,Rtnic64.sys
Realtek


Code:
BugCheck 9F, {3, fffffa8003cc3a20, fffff80000b9c4d8, fffffa80067d4240}

*** WARNING: Unable to verify timestamp for Rtnic64.sys
*** ERROR: Module load completed but symbols could not be loaded for Rtnic64.sys
Probably caused by : Rtnic64.sys

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RELEVANCY SCORE 53.6

1 . i have ran malware anti virus found nothing
2. i have re-formatted pc

what is happening is on random ,

i start the pc and when say i got to open the internet to start surfing it (sometimes) shuts down to a blue screen '
i seen a code
OXC000000f
if these means anything

also if its in standy by the mouse wont move or nothing,
well happens when i try to re-open the screen ..

please help thanks mandy

A:Unexpected shut down please help me

Hi,

Can you please fill out your system specs of your PC?

Golden

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RELEVANCY SCORE 53.6

I'm having problems with Windows 7. My system shuts off for no appearent reason. There's no BSOD, and it doesn't restart. If I boot into safe mode it doesn't do it. I ran it for 2 days. My RAM was running .05v lower than it should, so I bumped it up in the BIOS. Still shuts off. I've read several forum posts on the subject, and tried doing some of the solutions to no avail. Is there something I missed?
 

A:Unexpected Shut Off

Run a chkdsk /r

on the hard drive.
 

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RELEVANCY SCORE 53.2

Hi tech support. first of all im a long time reader and this forum has always proven useful, without even signing up! now i have a problem that requires me to speak, i hope you experienced cats and kittens have some knowledge for i.:)

So, I have a hp pavilion desktop, a1710n, it's 4.8ghz x64 amd dual core. running 32 bit vista home full (not the basic, but not ultimate). 3gb of ram, geforce 8700 video, usb fast track audio card. During ram or energy intensive operations, the screen goes black, and to sleep. The USB keyboard is still lit up, but the processor turns off and does not respond until the power is reset. I used all the vista repair tools and eventually did a fresh factory-refresh. It worked fine until windows automatic update went on, and i rebooted after their installation. then i ran counter strike: source, and the same problems reoccur. Black screen, processor off, still power to keyboard but things like caps and scroll lock no longer function, indicating the dead OS. I am out of ideas and have homework to type by monday! i suspect maybe the power supply is failing, as it is a factory machine with only pci-e enhanced parts, and maybe i require a larger power source to facilitate? i dont know, im super stumped. The machine doesn't even get past the f10 front screen where you can access recovery, and if it does, recovery tools crash in the middle. remember, this is a fresh installation of vista since previous, so theres nothing but core and essent... Read more

A:Vista unexpected shut down

update + bump_

addl info: it is devoid of dust and debri, it is not overheating. theres a tricky heat sink on the gforce card, which i did clean as well. power unit fan, rear fan, open case, and processor sink fan all working. thanks:D

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RELEVANCY SCORE 53.2

get update from windows update few weeks ago.
unable to hibernate.

A:Recovered from unexpected shut down.

The intermediate driver are found just below the transport protocols and above the miniport drivers in the network protocol stack. There are two types of intermediate drivers that are used: the LAN Emulation Intermediate driver and the Filter driver

This is causing your BSOD "ndiswan.sys"

Update your LAN driver!! Just get a second opinion aswell

And welcome to the forums

Miniport driver?

Click Start, and then type cmd in the Start Search box.
Right-click cmd in the Programs list, and then click Run as administrator. If you are prompted for an administrator password or confirmation, type your password or click Continue
At the command prompt, the following commands (press ENTER after each):
SET DEVMGR_SHOW_NONPRESENT_DEVICES=1
devmgmt.msc
When in Device Manager, click View then Show hidden devices
Double-click the category containing your device driver, and then double-click the name of the device you want to Uninstall. (Here you will need to find your driver) If you cannot find it simply Exit Device Manager.
Click the Driver tab, and then click Uninstall.
If there is a Delete the driver software for this device box, check it. Read and Confirm Notification, click OK.
Exit Device Manager, and restart your computer.

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RELEVANCY SCORE 53.2

I was running MalWare AntiMalWare Bytes and experienced a shut down - blue screen came up and I got a pic on my phone as well as the Windows has recovered from an unexpected shut down screens. I restarted in safe-mode and clicked on the repair op. Everything is back up but I'd like to know what I can do to make sure this isn't a larger problem.
 
Worked with this forum recently and was TOTALLY satisfied with the service and results! You guys ROCK!
 
Can you help me1
 
Jfre

A:Unexpected Windows shut down

Blue screens can occur for all sorts of reasons, ranging from malware to corrupted files to failing hardware.  Let's take a look.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 53.2

crackerjack8359
New Member

Join Date: Jun 2014
windows 7 64 bit
5 posts
Local Time: 02:11 PM
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windows unexpected shut downs.
Hello for the pass few week's I've been having windows shut down on me. I get the message Windows has had an unexpected shut down. It says it will let me know when there is a solution. Any one have any idea's what may be causing this problem or how I can fix it. I have windows 7 and was wondering is there a program in it that can be run to diagnose the problem. I was having a problem with a blue screen but seem to have fixed it then the windows problem started. I would appreciate any help possible. Thank you lee

I had help from another member who gave me some things to try. After one of them the problem seemed to be fixed till Friday when it happened again as well as yesterday and today. So I'm back again looking for help. I'm so so at doing things on the computer but there is a lot I don't understand so you'll have to bare with me. Thank you lee

A:Unexpected shut down still happening

Hello it would be really helpful if you could follow these; Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 53.2

for some reason my pc shuts down and vista cant find any thing to solve the problem

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)
Mini071908-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: 00000014
BCP2: 00000002
BCP3: 00000000
BCP4: 81E6F969
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: ecd8b18e-2d87-4efa-bf4c-dba4b4e53e35

i have run virus and spyware scans but cant find any thing it only happends now and again
 

A:vista unexpected shut down

if i reinstall vista will this stop it from unexpected shut downs
 

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RELEVANCY SCORE 53.2

Yesterday, I have tried opening my G50-70 laptop, I heard the built-in fan roll, I saw light on my keyboard, but the screen won't just turn on.. It stays there fully black, so I tried removing the battery , the charger and my (external) mouse and leaving them for a while, I put them back in and open it later on and it is all fine.. I used it for merely 10 minutes (Battery was about 60% charged) and it just SHUTS OFF immediately without any warning and the screen won't turn on when opened... again, so I do the same thing that I have did before but waited a little longer,  and it worked with me till I closed it, and went back to sleep.
 
The next day it worked out for some time, then it shuts off the same way it did before, I try plugging the charger is disbelief and I find out there is no light coming from the laptop to indicate that it is charging, and when I tried opening it this time, it didn't start AT ALL, so I removed the battery AGAIN and wait then put it back.. The laptop opens,  but suddenly shuts down before I enter my password.. so I'm pretty much stuck in a paradox, any help is appreciated...
 
Right now as I am typing this.. the laptop opened and didn't shut down for 5 whole minutes, but is liable to  any second.. please help
 
NOTE : The battery, the laptop with all its parts, and the charger with the AC adapter all are bought together, aka They are bought in one, original box
 
Mod's Edit: Additional information added to Subjec... Read more

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RELEVANCY SCORE 53.2

This has only happened once to me, but I'll attach the necessary files, if their is a problem, will this keep re-occurring? I only had a game running, Itunes and Documents open.

A:Unexpected Shut Down - BSOD :(

tcpip.sys was the cause of one of your blue screens, I'm not too sure on what this does, but from my search results it looks like a virus scan would be a good idea

The other seemed to be related to direct X, update all your direct X files, and check o see if your graphics drivers are update to date too

Someone else should be able to assist you soon too But I suggest you try these for now

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RELEVANCY SCORE 52.4

Hi
Intel® Core™i5 Quad Core Processor i5-3570 (3.4GHz) 6MB Cache
ASUS® P8Z77-V LX: USB 3.0, SATA 6GBs, ATI®CrossFireX
120GB KINGSTON HYPERX 3K SSD, SATA 6 Gb/s (upto 555MB/sR | 510MB/sW)
Just had this message:
windows 7

Error: windows has recovered from unexpected shut down!
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: a
BCP1: FFFFFA809000CA60
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF800030A7150
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\100314-7254-01.dmp
C:\Users\Jonathan\AppData\Local\Temp\WER-17706-0.sysdata.xml
Read our privacy statement online:http://go.microsoft.com/fwlink/?link...8&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:windows has recovered from unexpected shut down

The minidump folder has a padlock on it, and I can't access the file 100314-7254-01.dmp, says access denied.

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RELEVANCY SCORE 52.4

My PC turns on at 6AM to get updates etc. Waking it up a couple of hours later I often find "Windows has recovered from an unexpected shut down". I've never actually seen the BSOD.

I'm fairly obsessive about getting the latest updates and drivers.

Files attached as per this notice, plus report from WhoCrashed.



Windows 7 Professional x64
Retail Upgrade - upgraded from itself!
Age of system: varies, mostly <18 months
Age of install: Windows folder created 14 ‎July ‎2009

A:Windows has recovered from an unexpected shut down

These 50 are virtually identical. All were related to a critical process being terminated. In this case wininit.

From the uptimes I am assuming you put it to sleep instead of rebooting and that may be part of the problem.

lets start with a system file check to verify (and hopefully repair) the system files.

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

You have several old/problematic drivers that will eventually need updating or removing. Your webcam driver is from 2006 for example.

I would also reboot once a day until the situation is resolved.

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RELEVANCY SCORE 52.4

I know yesterday I was on my pc and it shut down when I was online, I was away from the computer, but it had shut down and I had to reboot. Today I get this message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000008e
BCP1: C0000005
BCP2: 9154AA9C
BCP3: B43146E0
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\Mini022709-01.dmp
C:\Users\Nick\AppData\Local\Temp\WER-24185646-0.sysdata.xml
C:\Users\Nick\AppData\Local\Temp\WER834A.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

I've never experienced this before, could this be hacker related, my pc is in healthy condition. What should I do?
 

A:Windows has recovered from an unexpected shut down!

hi this is most likely a driver problem you may want to go to device manager and check your drivers for any yellow ! or red x now even if you have none of these it may still be good practice to go to mfr website support page for you model comp and download all the newest drivers and install them one at a time and reboot after each to insure a clean install
 

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RELEVANCY SCORE 52.4

Hi guys.

My Dell pc has shutdown and restart frequently almost every 10 minutes.
The problem message that i got after it restarts is as follows:-

"
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80082EF010
BCP2: FFFFF88010E3D044
BCP3: FFFFFFFFC000000D
BCP4: 0000000000000003
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\100314-17472-01.dmp
C:\Users\DELL\AppData\Local\Temp\WER-337024-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
"
Please help if anyone knows how to solve it. Big thanks.

A:Unexpected Shut Down and Restart frequently

Probably a hardware issue. BCCode 116 is typicly GPU issues. Download the latest gpu drivers for your model. Reset clock settings if you are overclocking. Also, for good measure, run MemTest to check if you have memory issues.
Memtest86+ - Advanced Memory Diagnostic Tool

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RELEVANCY SCORE 52.4

when i have played game or browsing internet or listening music my computer shutdown automatically and restart itself and window screen show me to window has recover from unexpected shut down
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8004980028
BCP3: 00000000B6000000
BCP4: 0000000000040150
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

please tell me what should i do?

A:computer has recover from unexpected shut down

Hello mdpatel and welcome to Seven Forums.

In order for one of the BSOD experts to give you the best possible help, please follow the instructions in this tutorial:

Blue Screen of Death (BSOD) Posting Instructions

And one of the Forum experts prepared this troubleshooting guide that may also help. It's best to follow the steps in the order listed and not skip any of the steps. The troubleshooting guide will also let you test hardware for possible problems.

Troubleshooting Steps for Windows 7

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RELEVANCY SCORE 52.4

Hello for the pass few week's I've been having windows shut down on me. I get the message Windows has had an unexpected shut down. It says it will let me know when there is a solution. Any one have any idea's what may be causing this problem or how I can fix it. I have windows 7 and was wondering is there a program in it that can be run to diagnose the problem. I was having a problem with a blue screen but seem to have fixed it then the windows problem started. I would appreciate any help possible. Thank you lee

A:windows unexpected shut downs.

Hello and welcome Crackerjack mate try these in safe mode if necessary (tap F8 on power up)

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

http://www.sevenforums.com/tutorials/433-disk-check.html< if necessary include the /f switch in the command line as per Option2
if these do not come up with anything we can move on tho these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/

http://www.bleepingcomputer.com/download/adwcleaner/

ADW download frombleeping computer delete any rubbish found with the malware scans

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RELEVANCY SCORE 52.4

I have a touchscreen laptop that I got in 2014, its OS is Windows 10 and it just shut down unexpectly and will not fire back up. I don't know the specific model of my laptop and can't look it up since the serial number is particaly destroyed due to wear and tear but I do have the product number but I can't look that up on this site either...so I'm pretty much S.O.L.This is the second time that my laptop did this without warning and with a full charge. I need to know how to reset my laptop so I can figure out what happened and to repair it.

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RELEVANCY SCORE 52.4

Hi All

My computer (Specs Below) will shut down after i leave it for about 5 - 10 minutes of idle(ness).

This usually happens during my drive to work, so i am not too sure what causes it & how it shuts down, however there are no logs in the event viewer, aside from the odd "Application Experience is now in a stopped state" info log.


Typically, when this happens, by BIOS Boot priorities are also reset, forcing me to go into the BIOS, set the raid (for my OS) to HDD BBS #1, then set the boot order: 1.Raid0 2.BD-RW



All of the power swaving options on my system are turned off, my system is configured to ALWAYS run as i use FTP & VMs all the time on that machine for work & uni


This type of problem has happened before, in the end my Raid 0 got corrupted before i could figure it out & i had to re install the OS, which stopped the problem.



The only change to the system that has been made recently was 2 days ago, i had to update my BIOS as i was having RAM issues & the BIOS update contained a fix.

that also required me to reseat my ram a few times (fault finding), however i didnt get any errors in Memtest86 when i was finished poking around.


If anyone has any idea why this is happening, please let me know. This is beginning to bug me...

Thanks!!!



------------
Sys Specs
------------
OS: Windows 7 Ultimate x64
CPU: Intel? Core™ i7-2600 Processor (8M Cache, up to 3.80 GHz)
Motherboard: Asus P8Z68 Deluxe
Memory: 1... Read more

A:Unexpected Shut Down when System is Idle

*********FYI*********

RESOLVED:
Incorrect CPU & RAM Speeds set in BIOS after unexpected shutdowns... or when the BIOS was updated.... still looking into it

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RELEVANCY SCORE 52.4

Hi every time i shut my computer off and go to restart it. I recieve an option to boot from different safe modes. I always select start windows any way. when windows boots up i receive the following message. Please help i have no idea what is causing this issue. the Pc never shuts down when it is running i only get this message when I shut the pc down for the night and restart it the next day

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006548010
BCP2: FFFFF8800466CDC0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\062510-19936-01.dmp
C:\Users\Dan\AppData\Local\Temp\WER-27705-0.sysdata.xml

A:windows has recovered from an unexpected shut down

Can you upload the minidump file:
http://www.sevenforums.com/crash-loc...d-problem.html

I can see the BC code is 116, which is usually video issue. You might want to update or re-install your current driver
Read this article to know more about what it is and what to try
http://www.sevenforums.com/crash-loc...eshooting.html
~Tuan

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RELEVANCY SCORE 52.4

Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. However if I manually put it to sleep and awaken it, there are no problems at all.

The information I am given for the error is below, along with the minidump files:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml
Can anyone decipher the issue? Any help would be much appreciated!
Many thanks,

Tom

A:Windows has recovered from an unexpected shut down - Can anyone help?

  
Quote: Originally Posted by trl21


Hello all,

I've been getting the 'windows has recovered from an unexpected shut down' message after my laptop has put itself to sleep according to it's power plans. It awakes from sleep mode fine but I get this message. The information I am given for the error is below:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: 000000000000001C
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88004879F4F
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\103110-26223-01.dmp
C:\Users\Tom\AppData\Local\Temp\WER-2912694-0.sysdata.xml

Can anyone decipher the issue? Any help would be much appreciated!

Many thanks,

Tom



If you wish to have others assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder. The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Start your own thread in the appropriate section of the forum and attach the ZIP archive to your post using the "paperclip" (file attachments) button.
* Briefly describe the problem history and circumstances in the same post. Somebody will attend to your quer... Read more

Read other 3 answers
RELEVANCY SCORE 52.4

Blue e screen
os version 6.1.7600.2.0.0.768.3
Locale ID 1033
BCCODE: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800164D5D6
OS VERSION: 6_1_7600
SERVICE PACK: 0_0
PRODUCT: 768_1
 

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RELEVANCY SCORE 52.4

I am running Windows 7, 8GB, i5-2400 CPU, @ 64 bits with Alienware
This has been an ongoing problem for a while now. My computer shuts down unexpectedly at seemingly random times. It may have something to do with heating issues since it usually occurs after the computer sets idle or in use for long periods. When I try to reboot after the unexpected shutdown, the fans wherrr, but it will not reboot until the computer is shut down for a cooling-off period of time. I've checked memory problems, all the usb cords are connected fully, drivers updated, system performance and all devices checked and just finished cleaning out any dust. Problem Example: When I do a backup to an attached hard-drive that takes a half-hour or so, it completes the backup and then shuts down (not instructed to shut down after backup). Then will not reboot until left idle for a long period of time.
 

A:Unexpected shut down & will not immediately reboot

Do you have a cooling pad under the laptop? If not, get one.

I use a passive cooling pad under two of the 3 netbooks we have because these two tend to run hotter than the 3rd one.
 

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RELEVANCY SCORE 52.4

Hi all, attached is my PC. I am having a reoccurring problem with my PC where it displays a blue screen after giving me no indication of a problem. One error message in the blue screen is "kmode exception_not handled (bwcW8x64.sys)".
When I look at my crash logs and try to look for a solution, it searches and can't find a solution.
I am a designer and use revit, photoshop, sketchup, autocad, etc. I don't think my software is causing the problem, because I've had a crash even with only my email open.

Thanks for reading!

Mark

A:Windows 10 several unexpected shut downs

Hi corbwho,

Welcome to the 10forums

The driver bwcW8x64.sys is part of the Qualcomm Atheros PerformanceSuite program, please update/reinstall/remove it.

Code:
6: kd> lmvm bwcW8x64
Browse full module list
start end module name
fffff800`dac70000 fffff800`dadc5000 bwcW8x64 T (no symbols)
Loaded symbol image file: bwcW8x64.sys
Image path: \SystemRoot\system32\DRIVERS\bwcW8x64.sys
Image name: bwcW8x64.sys
Browse all global symbols functions data
Timestamp: Wed Feb 13 18:25:48 2013 (511BCC9C)
CheckSum: 0001741F
ImageSize: 00155000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

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RELEVANCY SCORE 52.4

XP Prof keeps shutting down the moment the system starts up
Hello,

I am running Windows XP Professional on my desktop. It is most likely to be SP2 (but I am unable to confirm that as of now).

The problem started yesterday afternoon - with windows trying to shut itself down. All the open programmes would give a notification - for example, firefox would ask if I want it to remember all tabs etc. I was able to defer shut down a couple of times by clicking 'Cancel' when a programme's notification popped up (I did so in Winamp and in Auto CAD)

A bit later, it would shut down all the programmes by itself too. And then log of windows and shut down.

And now, windows will not boot normally. Keeping F8 pressed, however, turns it on and takes me to the screen where I can choose from:
Safe Mode
Safe Mode with Networking
Safe Mode with (something-else)

Enable boot logging
Enable VGA mode
Last known good config

Directory Services Restore Mode
Disable Auto restart on System Failure
Normally

I tried running in Safe Mode and attempted to then start a System Restore. But within a minute of it logging in with Safe Mode, windows shut down again. I also tried Disable Auto Restart on System Failure, but that didnt change any symptoms.
I am writing this from another machine. And I do no have a bootable windows CD.

Any help is appreciated.

Thanks,
Kunal

A:Windows XP unexpected shut downs

It sounds like you have a malware infection. Some software is calling the routines to shut down windows.

Edit: Is this a laptop? Do you have a low battery and a failing power cord? If there is a break in your power while on a low battery it could be set to shut itself down... but i didnt think it would do that in safe mode.

Read other 21 answers
RELEVANCY SCORE 52

Hi, tech friends. I would love some help with a problem I've been having for a long time. I have a Dell Inspiron 11-3147 2-in-1 laptop running Windows 8.1. Sleep mode has never worked on it. I've fiddled with the settings in numerous ways, but it doesn't make a difference. The power buttons/closing the lid have the same effect as the "when the computer sleeps" settings: the computer shuts down unexpectedly. In fact, Event Viewer details the level as "critical" and says that "the system has rebooted without cleanly shutting down first." The hibernation function does seem to work, but I finally got around to installing an SSD, and I want to avoid unnecessary writing to the drive. I also just clean installed the OS (following Philip Yip's guide). I had hoped this would solve the problem, but to no avail.So I did some research and found a person who seems to have had the same problem (the only difference being that hibernation, for him, also resulted in a shut down). I hope no one will mind if I post a link to another forum. I normally wouldn't, but the OP thoroughly describes the problem and his attempted solutions, and he follows up with every suggestion. Perhaps this will save time:answers.microsoft.com/.../c074d660-c6cf-415f-be9c-3f8110bf7616The solution that finally works for the OP's ASUS laptop, however, required reflashing the current BIOS with an ASUS utility. So that's what brings me here. If it's not too muc... Read more

A:Sleep Mode Always Results in an Unexpected Shut Down

Hi, I am experiencing a similar issue. My XPS 9560 crashes after it stays in sleep mode for a while. I assume the crash is triggered when the laptop goes from sleep mode to hibernation mode. This problem existed since Ii bought the laptop almost 2 months ago.
Hope somebody will find a fix.

Read other 1 answers
RELEVANCY SCORE 52

111413-25786-01.dmp    
11/14/2013 5:39:33 PM    
KMODE_EXCEPTION_NOT_HANDLED    
0x0000001e    
00000000`00000000  
 00000000`00000000    
00000000`00000000    
00000000`00000000    
ACPI.sys    
ACPI.sys+31b50    
ACPI Driver for NT  
 Microsoft® Windows® Operating System  
 Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    x64  
 ntoskrnl.exe+75b90                  
 C:\Windows\Minidump\111413-25786-01.dmp    4    15    7601    282,096    11/14/2013 5:40:53 PM    
 
Hello there, looking for some help on this computer. I repaired windows a couple weeks ago and updated drivers. I just went through and updated more drivers just in case. I have a feeling something else is making it crash but not sure what program or service. Has crashed in the past during printing but not always the case.
 
I am grateful for any suggestions. Thanks!

A:KMODE_EXCEPTION_NOT_HANDLED/ unexpected shut down error/ BlueScreen

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 52

So, I've nosed around on quite a few forums and web pages to try and figure out why my computer is randomly shutting off and/or rebooting itself. At first i thought it was the hard drive... it was having issues before so my husband and I replaced it and did a fresh install of Windows Vista Ultimate - all SP's are up to date. Well, that didn't fix the problem.

It seems no matter what I am doing, the computer will do what it wants. Sitting on facebook - boom.. screen goes black and computer stops. I have to hit the reset button on the case. Same thing happens if i'm streaming TV from the internet, playing medium-grade graphics video games or just letting it sit idle.

Is it possibly the graphics card? No. The hubby and I swapped it into his computer for a week-long test. He had no issues.

This problem just started about a month ago and I have had Vista since last year. I only re-installed the OS last weekend when i got the new HDD. It wasn't a virus, it wasn't adware...

I can't figure out what the problem is. The even log pulled up the Error 6008 and after a few hours of searching the web and seeing nothing but posts pertaining to ME or 2k3 OS's... I'm loosing patience.

Here is a copy of the last Event error. Any and all help is welcome. Thanks!

Log Name: System
Source: EventLog
Date: 12/11/2009 8:16:17 PM
Event ID: 6008
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Wife
Des... Read more

A:Unexpected Shut-downs - Error 6008?

Quote:





Originally Posted by xxmeegs20xx


So, I've nosed around on quite a few forums and web pages to try and figure out why my computer is randomly shutting off and/or rebooting itself. At first i thought it was the hard drive... it was having issues before so my husband and I replaced it and did a fresh install of Windows Vista Ultimate - all SP's are up to date. Well, that didn't fix the problem.

It seems no matter what I am doing, the computer will do what it wants. Sitting on facebook - boom.. screen goes black and computer stops. I have to hit the reset button on the case. Same thing happens if i'm streaming TV from the internet, playing medium-grade graphics video games or just letting it sit idle.

Is it possibly the graphics card? No. The hubby and I swapped it into his computer for a week-long test. He had no issues.

This problem just started about a month ago and I have had Vista since last year. I only re-installed the OS last weekend when i got the new HDD. It wasn't a virus, it wasn't adware...

I can't figure out what the problem is. The even log pulled up the Error 6008 and after a few hours of searching the web and seeing nothing but posts pertaining to ME or 2k3 OS's... I'm loosing patience.

Here is a copy of the last Event error. Any and all help is welcome. Thanks!

Log Name: System
Source: EventLog
Date: 12/11/2009 8:16:17 PM
Event ID: 6008
Task Category: None
Level... Read more

Read other 1 answers
RELEVANCY SCORE 52

My computer shuts down unexpectedly and indefinitely.
Also, whenever i restart my computer within 20 minutes after shutting down, it shows a blue screen saying some fatal error has occurred and the system has been shut down.
I re-installed windows vista but that did not help.
Please help me in this regard.
Your help would be highly appreciated.
Thank you.

A:unexpected shut down and blue screen problem

If it was a Windows problem, re-installing it (which you've done) should have fixed it, but since it hasn't it's very likely a faulty hardware issue.

Start by testing the hard drive with Seagate SeaTools for DOS. Click "Downloads" here: SeaTools | Seagate

To use SeaTools for DOS you need to make a CD from the downloaded ISO file. You can do that by installing & using IMGBurn from here: Download ImgBurn 2.5.7.0 - FileHippo.com

When you've made the CD, boot your faulty PC from it (you may first have to set the CD-ROM drive as the first boot device in the BIOS settings).

If the hard drive passes okay, next test the installed RAM with Memtest86 from here: Memtest86+ - Advanced Memory Diagnostic Tool
Like SeaTools for DOS, Memtest86 requires that you make a CD from the ISO file and boot your faulty PC from it.

Read other 2 answers
RELEVANCY SCORE 52

Hi, I am experiencing a similar issue. My XPS 9560 crashes after it stays in sleep mode for a while. I assume the crash is triggered when the laptop goes from sleep mode to hibernation mode. This problem existed since Ii bought the laptop almost 2 months ago.
Hope somebody will find a fix.

Read other answers
RELEVANCY SCORE 52

Hi everyone, I'm not such a technically advanced computer user, but I've been getting a ton of unexpected shut downs lately, seemingly out of nowhere. I don't believe I've updated any software recently. Is there someone out there who'd be willing to take a look at my specs and try to come up with what the problem is?

Thanks,
Danny
 

A:Solved: repeated unexpected shut downs!!!

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RELEVANCY SCORE 52

Hello everyone as the title says I get the blue screen error when I click shut down, I don't get this error when restarting, logging off or anything else. I've attached the dump file
I am running windows 7 professorial sp1 x64

I get this error message after my pc starts up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1049

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80051A2B30
BCP3: FFFFFA80051A2E10
BCP4: FFFFF80002DDB510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111312-17628-01.dmp
C:\Users\Ruzan\AppData\Local\Temp\WER-30435-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
what am I supposed to do? I wish I can avoid formatting.

thanks for your help

A:unexpected blue screen error only when I shut down my pc

Welcome to SevenForums,

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

F4 is usually a hard drive/storage related bug check.

Upload a screenshot of your hard disk using crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Hard Drive Diagnostic Procedure

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RELEVANCY SCORE 52

for the past 4 days, my 2 year old HP pc has been having issues, the problem is

when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd time, it would ask my if I want to safe or normal mode, I choose normal and enter password and then it would say WINDOWS HAS JUST RECOVERED FROM UNEXPECTED SHUT DOWN, it would list the problem detail and it shows this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030C57EF
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080412-57408-01.dmp
C:\Users\KSTOPDEN\AppData\Local\Temp\WER-109372-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I don't have warranty on this and any help on how to resolve this problem?
thanks

A:Windows has just recovered from unexpected shut down! logs off N on

  
Quote: Originally Posted by jonny1


for the past 4 days, my 2 year old HP pc has been having issues, the problem is

when i start my pc and enter password, it would turn in to blue screen for 30 seconds and than lgoes back to the ENTER PASSWORD window, I do that and screen turns blue and back to enter password, on the 2nd or 3rd time, it would ask my if I want to safe or normal mode, I choose normal and enter password and then it would say WINDOWS HAS JUST RECOVERED FROM UNEXPECTED SHUT DOWN, it would list the problem detail and it shows this
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800030C57EF
BCP3: 0000000000000000
BCP4: 000000007EFA0000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\080412-57408-01.dmp
C:\Users\KSTOPDEN\AppData\Local\Temp\WER-109372-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I don't have warranty on this and any help on how to resolve this problem?
thanks


Hello there!

If you're able to go into Safe mode go to C:\Windows\Minidump\ and upload us the files... Read more

Read other 1 answers
RELEVANCY SCORE 52

I'm wondering if my computer has a serious problem. Windows 7 Prof 64 with C and G drives. The blue screen seemed to happen after I had "safely" disconnected a USB drive that may or may not have been in a backup process. In my haste to disconnect, I didn't check to see that it really was safe. Here's the info from the unexpected shut down screen.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: e4
BCP1: 0000000000000002
BCP2: FFFFFA800AB72780
BCP3: FFFFFA800AB727A0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102815-12043-01.dmp
C:\Users\MyName\AppData\Local\Temp\WER-21060-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

====

I'm trying to use the DM log collector mentioned here: Blue Screen of Death (BSOD) Posting Instructions
It says "takes a while" - can I expect it to take more than 10 minutes?


14:32:41.07: Creating the archive
done

14:32:41.08: Copying mini dump files
C:\Windows\minidump\102815-12043-01.dmp
1 file(s) copied.
done

14:32:41.08: generating dxdiag report (takes a while)

A:Blue screen, unexpected shut down, have minidump

Please read BSOD Posting Instructions

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RELEVANCY SCORE 51.6

This started 2 days ago and has happened 5 times since then.  There have been no warnings/errors/BSOD, just random shut down as if it was an unplugged desktop (laptop with full charged battery).  After crash, reboots to options of safe mode as system did not shut down properly.
 
The specifics: 
 
This is a Dell Inspiron 5737, only 7 months old
 
OS is Windows 7 64 bit Home Premium
 
Everything is updated
 
I have run all system diagnostic utilities available, including CHKDSK, with no errors reported and no issues anywhere
 
Dell tech support lied to me yesterday and told me they fixed it by unchecking the "Automatically Restart" box under "Startup and Recovery" and telling me it was an issue with a windows update that caused the crashes, yet the same thing happened again this morning, so apparently they didn't fix anything and just installed a couple of Dell optimization programs, each triggered AVG warnings and have since been removed.
 
If anyone can tell me what is going on here and how I can remedy this problem I would greatly appreciate it.
 
Thanks...
 
Here is a MiniToolbox report just compiled :
 
MiniToolBox by Farbar  Version: 21-07-2014
Ran by TMoyer (administrator) on 11-10-2014 at 15:34:07
Running from "C:\Users\TMoyer\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
======... Read more

A:Unexpected shut down and reboots, no BSOD or any other errors/warnings

Please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 51.6

In the last week or so my computer is begun acting stranger than usual. Internet explorer often shuts down unexpectedly, and one of those maleviolent anti-virus install pop-ups took over the screen. Moreover, when I checked the IE add-ons I found a whole bunch i didn't recognize and while I could disable them, i can't delete them. They are metastreamctl class (viewpoint) and move networks. I ran adaware by lavasoft and didn't find anything. I also had a problem downloading a program off a cd-rom, but don't know if it is a issue of compatibility with vista (maybe 2000 and xp only?) I was going to use combo fix, but i don't want to without someone more experienced than I.
This is for a year old Toshiba laptop running vista

Below is the Hijack This log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:34:35 PM, on 3/23/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\... Read more

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RELEVANCY SCORE 51.6

Laptop is facing unexpected crashes. Can someone help me solve it?
Sometimes when i play game it crashes.
Unable to shutdown so i force shut down.
crash with no reason when using msn ( happened once)

After using it for 4 hours or so. I shut down. No problems. But when i switch on my computer 3-4 hours later , it cant detect drivers so i have to restart . But unable to restart because it cant shut down. this always happens.

What should i do?

Computer face 2 crashes on the first day i used the laptop which is 20/1/2010 but today was bad. 7 force shut down due to crashes and unable to shut down.

Different type of error codes

+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2010-02-07T13:24:27.118823900Z

EventRecordID 23608

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Jon-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

NEXT ~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Versi... Read more

A:Unexpected Crashes. Unable to shut down,detect drivers

Please do this:





Quote:
Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service (not RapidShare as the analysts usually can't download from it) - then post the link to it.
Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

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RELEVANCY SCORE 50.8

Model: HP EliteBook 2560pOriginal OS: Windows 7Current OS: Windows 7 64 bit Problem:I tried to update the BIOS using this file:http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5071202&swItemId=ob_167641_1&swEnvOid=405...Released:3 Jun 2016Version F.62 Rev.A After performing BIOS update with sp76188.exe (7.7 MB) the system won't boot. No power problems occurred during the procedure. I have tried creating recovery USB Key, power up pressing Win+b, but the only effect is Caps Lock blinking and CPU fan working. Solutions for Phoenix BIOS won't work, because it isn't Phoenix BIOS, am I right? Do you have any ideas how to fix this? Best regards,macio232 

A:BIOS corruption after BIOS update

Hello, please use the link below to download the link for latest drivers  http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5071202&swLangOid=8&swEnvOid=4060 Please be advised there may be chances you will loose complete data while bios recovery  please download the bios file on empty USB Stick and create USB recovery by running that file from the USB drive then follow the instructions as below: with the USB recovery media inserted on the unit  Turn off the computer.Plug the notebook into a power source using the power adapter.Press and hold the Windows key and the B key at the same time while the computer is off.Still pressing the Windows and B keys, press and hold down the Powerbutton on the notebook for 1 second, and then release the Powerbutton and the keys.  




I'm an HP Employee.The opinions expressed here are my personal opinions, not of HP.Click on Thumbs up if my post helped you.Make it easier for other people to find solutions, by marking an answer ?Accept as Solution? if it solves your problem.Regards,Vijay

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RELEVANCY SCORE 50.8

I have been having repeated Unexpected Shutdowns i.e. event id 6008 in the last few months. About 14 in the last 30 days. I have been googling like crazy without being able to figure out a solution.

The problem increased after my system crashed during the middle of a Windows Update few weeks back. When I tried Windows Update again after a few weeks, my system was unusable - became very slow & I had to force restart everytime.

Tried System restore as a first option in Safe Mode, that didnt work.

I downloaded Windows Update System Readiness tool couple of days back, it applied a few fixes & the system is now usable. But it continues to crash at random, & I get the message "Unexpected Shut Down" etc

I looked up minidump files there is nothing for the past few months.

Note this 6008 event happens only when the system is idle, almost never when the system is being used.

Event Viewer info of the last unexpected Shutdown is given below






Quote:

Log Name: System

Source: EventLog

Date: 11/30/2015 6:29:00 PM

Event ID: 6008

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: Ram-Dell

Description:

The previous system shutdown at 6:24:37 PM on ?11/?30/?2015 was unexpected.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2&... Read more

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