Over 1 million tech questions and answers.

corrupt scan log

Q: corrupt scan log

I have a laptop running vista i run avg8.5 and malwarebytes for protection when i start avg scann whole computer 20 mins into scan the laptop turns off when i restart get message scan log corrupt have tried reinstalling avg no luck and tried using CMD commands to find and fix any errors and same thing happens half way through the task it shuts off I have no clue what has gone wrong any one have some idea what could this mean.
I done a hijack this if this helps
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:16:53 a.m., on 14/08/2009
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Users\MICHEL~1\AppData\Local\Temp\RtkBtMnt.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Acer\Empowering Technology\eAudio\eAudio.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSUI.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\system32\igfxext.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\igfxsrvc.exe
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Windows\ehome\ehmsas.exe
C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Apoint2K\ApMsgFwd.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSMonitor.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
C:\Program Files\Uniblue\DriverScanner\DriverScanner.exe
C:\Program Files\Windows Mail\WinMail.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\explorer.exe
C:\Users\Michelle Smith\Downloads\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.yahoo.com/search/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.nz.acer.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.nz.acer.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.nz.acer.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://au.rd.yahoo.com/customize/ycomp/defaults/su/*http://au.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
R3 - URLSearchHook: (no name) - *CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - *EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [PLFSetL] C:\Windows\PLFSetL.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [Acer Tour Reminder] C:\Acer\AcerTour\Reminder.exe
O4 - HKLM\..\Run: [eAudio] "C:\Acer\Empowering Technology\eAudio\eAudio.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [AVGIDS] "C:\Program Files\AVG\AVG8\IdentityProtection\agent\bin\AVGIDSUI.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] c:\program files\uniblue\registrybooster 2\StartRegistryBooster.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] c:\program files\uniblue\registrybooster\StartRegistryBooster.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Empowering Technology Launcher.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: eNetHook.dll,avgrsstx.dll
O23 - Service: ALaunch Service (ALaunchService) - Unknown owner - C:\Acer\ALaunch\ALaunchSvc.exe
O23 - Service: AVG8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: AVG8 Firewall (avgfws8) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgfws8.exe
O23 - Service: AVGIDSAgent - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSAgent.exe
O23 - Service: AVGIDSWatcher - AVG - C:\Program Files\AVG\AVG8\IdentityProtection\agent\Bin\AVGIDSWatcher.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe
O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe
O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
O23 - Service: Firebird Server - MAGIX Instance (FirebirdServerMAGIXInstance) - Unknown owner - C:\Program Files\MAGIX\Common\Database\bin\fbserver.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\BurnAware Professional\nmsaccessu.exe
O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 9912 bytes

RELEVANCY SCORE 200
Preferred Solution: corrupt scan log

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: corrupt scan log

Hiya and welcome to Tech Support Guy

Are you still having this problem? If so, do the following:
Download TFC by OldTimer to your desktop

Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
It will close all programs when run, so make sure you have saved all your work before you begin.
Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

Please download Malwarebytes' Anti-Malware from Here or Here

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.


Download and scan with SUPERAntiSpyware Free for Home Users
Double-click SUPERAntiSpyware.exe and use the default settings for installation.
An icon will be created on your desktop. Double-click that icon to launch the program.
If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
Under "Configuration and Preferences", click the Preferences button.
Click the Scanning Control tab.
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining.

Click the "Close" button to leave the control center screen.
Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
On the left, make sure you check C:\Fixed Drive.
On the right, under "Complete Scan", choose Perform Complete Scan.
Click "Next" to start the scan. Please be patient while it scans your computer.
After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
Make sure everything has a checkmark next to it and click "Next".
A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
If asked if you want to reboot, click "Yes".
To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.

Click Close to exit the program.
We Need to check for Rootkits with RootRepeal

Download RootRepeal from the following location and save it to your desktop.
Zip Mirrors (Recommended)
Primary Mirror
Secondary Mirror
Secondary Mirror

Rar Mirrors - Only if you know what a RAR is and can extract it.
Primary Mirror
Secondary Mirror
Secondary Mirror
Extract RootRepeal.exe from the archive.
Open on your desktop.
Click the tab.
Click the button.
Check all seven boxes:
Push Ok
Check the box for your main system drive (Usually C, and press Ok.
Allow RootRepeal to run a scan of your system. This may take some time.
Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Click on the Go Advanced button for the uploading options at the bottom of this page (in the picture below ) [/list]


In there, at the bottom, click on the button Manage Attachments (in the picture below .
A window will appear, and then Browse to RSReport.zip on your Desktop.
Click Upload, and when uploaded click Close this Window
Then, in the previous window, click on Add Reply


==========
Please include the MBAM log, SAS log, RootRepeal.txt and a fresh HijackThis log in your next reply

Regards

eddie

Read other 1 answers
RELEVANCY SCORE 55.2

OK , having major difficulties getting these fixes to work. I have windows vista premium home, hjt will do the scan but halfway through says for some reason "your system denied write access to the Hosts file" I tried to set hjt to run as administrator but that is grayed out, so when I select "ok" it finishes the scan but no copy is posted in notepad. I did actually select a few known trash and it did remove them. dds appears to do its scan but doesn't post any results in notepad. And rootrepeal gives me a device controller error and wont scan. Does anyone have any suggesting on what to do? I did a system repair back to the 30 of December but that seemed to on reduce the popups.

Gordy

A:corrupt system wont let me run nso when i select "ok" it finnishes it's scan but no copy of scan is posted in noteb...

Welcome to BCPlease try this:Please download RSIT by random/random and save it to your Desktop.Note: You will need to run this tool while connected to the Internet so it can download HijackThis if it is not located on your system. If you get a warning from your firewall or other security programs regarding Rist attempting to contact the Internet, please allow the connection.Close all applications and windows so that you have nothing open and are at your Desktop.Double-click on RSIT.exe to start the program.If using Windows Vista, be sure to Run As Administrator.Click Continue after reading the disclaimer screen.Leave the drop down box set to default: "List/folders created or modified in the last 1 month (30 days).When the scan is complete, a text file named log.txt will automatically open in Notepad.Save the log file to your desktop and copy/paste the contents into a new topic in the HijackThis Logs and Malware Removal forum, NOT here.Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run.If RSIT did not work, then reply back here.

Read other 1 answers
RELEVANCY SCORE 47.6

I have corrupt file(s) in cbs.log and don't know how to fix. I've Ben struggling for weeks. I cannot download SP1 which is required to upgrade my computer to Wndows7. Please help!!!!

A:Sfc scan now going corrupt files

Go to this Microsoft Support article dealing with using the System File Checker tool to repair missing or corrupted files.  If you get that cleared up, then you shouldn't have a problem doing an Update to Vista Sp1.

Read other 13 answers
RELEVANCY SCORE 47.6

Okay, here's my problem:
My hard drive is failing. It's under warranty and can be replaced.
I had an AVI capture from my camcorder that was several Gb, but is now marked at 0 kb.
Undelete software does not help as the file has not been deleted, but truncated to 0 kb.
I know in theory the data is recoverable.

Here's my theory:
Make an image of the whole hard drive, some 200 Gb.
Put this image on my PC at work and somehow scan this image and extract all video content.
Is there an application that will rip all video content from a large file that contains other "junk"?

Thanks in advance.
 

A:Recover corrupt AVI scan/rip ?

I assume the original avi file was captured on tape---Why not just get a new drive, and capture to the new drive---Why go through all the other nonsense.
 

Read other 3 answers
RELEVANCY SCORE 47.6

I have corrupt file(s) in cbs.log and don't know how to fix. I've Ben struggling for weeks. I cannot download SP1 which is required to upgrade my computer to Wndows7. Please help!!!!

A:Sfc scan now going corrupt files

Go to this Microsoft Support article dealing with using the System File Checker tool to repair missing or corrupted files.  If you get that cleared up, then you shouldn't have a problem doing an Update to Vista Sp1.

Read other 9 answers
RELEVANCY SCORE 47.6

I ran an sfc (system scan) and it generated the following error:

"Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS,log. Note that logging is currently not supported in offline servicing scenarios."

Here is an excerpt of the kind of fail found in the CBS.log file....

-01-27 13:20:58, Info CBS SQM: Initializing online with Windows opt-in: False
2016-01-27 13:20:58, Info CBS SQM: Cleaning up report files older than 10 days.
2016-01-27 13:20:58, Info CBS SQM: Requesting upload of all unsent reports.
2016-01-27 13:20:58, Info CBS SQM: Failed to start upload with file pattern: C:\WINDOWS\servicing\sqm\*_std.sqm, flags: 0x2 [HRESULT = 0x80004005 - E_FAIL]
2016-01-27 13:20:58, Info CBS SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2016-01-27 13:20:58, Info CBS SQM: Queued 0 file(s) for upload with pattern: C:\WINDOWS\servicing\sqm\*_all.sqm, flags: 0x6
2016-01-27 13:20:58, Info CBS SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]

I would attempt a repair with an install disc but I had problems a while back with malware which (amongst other things) prevented me from rolling back to any restore points and which I removed using Malwarebytes (... Read more

Read other answers
RELEVANCY SCORE 46.8

Hi I ran both scans and need some help on what to do next to fix files if that is even possible
I can attach logs if you let me know which ones and how to get them. Im sorry if this is the wrong place for this issue. Thank you

Read other answers
RELEVANCY SCORE 46.8

Hello i have a problem i use sfc scan but it wont help me fix the problem i dont know what to do
here is my cbs.log pls help me

A:pc empty cant see any drives,sfc scan cant fix corrupt

What do you get when you right click on "This PC" and select "Manage >Storage>Disk Management". Can you get to that?

Read other 7 answers
RELEVANCY SCORE 46.8

hi i have run the sfc scan 3 times each time it says it has fixed files? yet when i run again it says it has corrupt files?

see enclosed sfc scan results txt file ?

is something beyond repair or is there just lots of corrupt files and sfc can only do so many at a time so has to be re-run until there all done?

A:sfc/scan run 3 times still corrupt files?

The System File Checker (SFC) can only repair files that are in the mirror. And those are only the most important files. For a better resule you have to run a startup/repair with your installation/repair disc. That has a bigger inventory of files.

But even then there may be files that cannot be repaired - e.g. ,dlls that came with program installations that were not on the original installation disc but which were installed from the web.

Read other 6 answers
RELEVANCY SCORE 46.8

Ok i did a bit of searching and found that running sfc/scannow in command prompt would display any errors as ive been getting non responsive programs and crashing computer for a few days now.
It finished and said this:
Ive tried to access the file but it says access is denied. I am the admin and only user on this computer so not sure why.
Any ideas what to do next??

Cheers

A:Scan revealed corrupt files. . .what next?

Hi wales,

Try running it again; sometimes it takes more than one pass.

If there are still corrupt files, see How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7.

If you can't locate a good copy of a corrupted file, post back with details of the file(s).

Ed

Read other 12 answers
RELEVANCY SCORE 46.8

Was on Win 8.1 and found nothing of the sort "windows did not find any integrity violations". Upgraded to windows 10 and boom "Windows Resource Protection found corrupt files but was unable to fix some of them."


Full DISM log:
http://filebin.ca/2SEZKHF2uc6o

A:Found corrupt files (SFC scan)

Originally Posted by CandleJakk


Was on Win 8.1 and found nothing of the sort "windows did not find any integrity violations". Upgraded to windows 10 and boom "Windows Resource Protection found corrupt files but was unable to fix some of them."
Full DISM log:
http://filebin.ca/2SEZKHF2uc6o



Right click at Start button > click Command Prompt (Admin) > at the flashing prompt, copy/paste this.......
dism /online /cleanup-image /restorehealth

> press Enter.
It will take some time.
When it is finished, it will give you the report.

There is a chance you get the error code and message that " sources file could not be found ".
If that happens, please post back. There is a way to fix that.

Read other 1 answers
RELEVANCY SCORE 46.8

Hi

I have a
Win 7 home 64bit SP 1 ( NO Install dis)

My pc has been slowing down and sometimes crashing
I have ran the following ...

A variety of virus and malware scans (clean)
The CHKDSK from the windows command prompt ( no bad sectors)
SFC & SFCfix scans ( at least 4 or five) a lot of errors were
System Update Readiness Tool 2 times
I still have 2 corrupt files ( I do not have install disk)
Here are the recent logs
I would really appreciate any help without having to do a reinstall if possible

Read other answers
RELEVANCY SCORE 46.4

On opening the Task Scheduler I get a message " Task MP scheduled Scan. Task image is corrupt or has been tampered with ". I look in Library, Microsoft, Windows Defender and the Task MP Scheduler is not there. Real time protection appears to be working and I can do a manual scan through the control panel. Can I download a replacement Windows Defender file or can I fix what I have now without using Refresh or Recovery.

As an afterthought, is it possible to recreate the task in the library and please provide a snapshot of what it may look like

Read other answers
RELEVANCY SCORE 46.4

I performed an SFC /Scannow and have what appears to be one corrupt file left that needs fixing. However, I'm not sure what the report is telling me. Could a member here who knows about this take a look if I upload the file? Thanks.

A:How do I fix corrupt file reported in SFC scan results?

Hello Bret,

Check to see if the items in the blue Note box at the bottom of OPTION TWO in the tutorial below may be able to help for now.

SFC /SCANNOW Command - System File Checker

Read other 1 answers
RELEVANCY SCORE 46.4

Hello

My latop has been turned itself off about 8 times today so I did a bit of reading on the forums and one of the things that was suggested was run the sfc /scannow command. The output says that it was unable to fix teh corrupted files that it had found and deposited the results of this scan in the CBS.log file.

This is the CBS.log file:-


Code:
2011-01-14 17:15:27, Info CBS Archived log file: C:\Windows\Logs\CBS\CBS.log to: C:\Windows\Logs\CBS\CBS.persist.log
2011-01-14 17:15:27, Info CBS Loaded Servicing Stack v6.0.6002.18005 with Core: C:\Windows\winsxs\x86_microsoft-windows-servicingstack_31bf3856ad364e35_6.0.6002.18005_none_0b4ada54c46c45b0\cbscore.dll
2011-01-14 17:15:27, Info CSI [email protected]/1/14:22:15:27.036 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6a788a50 @0x6c85854e @0x6c8363a1 @0x621392 @0x621ed4 @0x6217cb)
2011-01-14 17:15:27, Info CSI [email protected]/1/14:22:15:27.098 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6a788a50 @0x6c88e7b6 @0x6c870f93 @0x621392 @0x621ed4 @0x6217cb)
2011-01-14 17:15:27, Info CSI [email protected]/1/14:22:15:27.098 WcpInitialize (wcp.dll version 0.0.0.5) called (stack @0x6a788a50 @0x72941a0d @0x72941794 @0x62360b @0x622be3 @0x6217cb)
2011-01-14 17:15:27, Info CBS NonStart: Checking to ensure startup processing was not required.
2011-01-14 17:15:27, Info CSI 000000... Read more

A:results of my sfc /scannow scan saying can't fix corrupt files. Help!

Welcome
To try and correct the shutdown problems
Run the SFC three times if errors are found. If they are not repaired, go to event viewer (type that in search, by the start menu) and go to the left panel, Administrative and look for errors.

Run a full anti virus scan
Download and run a full scan with malwarebytes.


Make sure that you are not overheating, shutting down is a classic symptom.
Download and run speed fan to check tempsl

If that does not help
Test memory
http://www.geekstogo.com/forum/topic...ing-memtest86/


If nothing seems to help a repair install should do the trick, unless it is caused by hardware problems.
Repair Install For Vista[11]=Performance Maintenance

Read other 6 answers
RELEVANCY SCORE 46

A pre-scheduled scan of my pc was conducted today. It returned an indication that I have a ?Potentially Unwanted Program.? The item name is Corrupt-EP. McAfee indicated the status is ?Detected.? In the Details panel of the Scan Results (under ?Items?), McAfee shows the following path: Fine Name: C:\Users\Don\Desktop\456\Dell\drivers\R200272/00010001.dir. Also in the Details panel a link is provided for me to learn more about Corrupt-EP. Clicking on that link brought me to a McAfee webpage (http://home.mcafee.com/VirusInfo/VirusProfile.aspx?key=248985) which was not very helpful. It said that the risk assessment is N/A, date discovered was 12/16/2009, type is Program, and DAT Required is 5834.

As background, I recently had Dell try to recover some files that I had accidentally deleted (and they were not in the Recycle Bin.) They installed a number of programs in this attempt, operating my pc remotely. They were only able to retrieve a small number of files. At the conclusions of Dell?s efforts, they uninstalled all of the programs that they used in this process. This is the first McAfee scan conducted since Dell?s efforts.

Using Windows Explorer, I tried to view the path indicated above. I could not find ?456? in the described path. I seem to recall that the Dell technician working on my problem did create a folder labeled ?456? on my desktop during her efforts. It is not visible now on the desktop, either.

McAfee Secur... Read more

Read other answers
RELEVANCY SCORE 46

Yesterday I went to open up my desktop folder and it would crash after a couple of seconds. This happens all the time. If I open up any other folder like pictures, documents, video or music, they work fine. I ran Malwarebytes and Avast on the entire drive. Nothing was found. I also ran Avast just on the desktop folder. Again, nothing. I ended explorer process in task manager and restarted it. Even restarted the computer. Same thing. I ran a SFC /scannow and it said it fix some corrupt files but some could not be fixed. I have attached the log because I'm having a hard time figuring it out. Any help would be appreciated.

A:Desktop Explorer Window crashing, SFC Scan corrupt

Run---

Dism /Online /Cleanup-Image /RestoreHealth

in administrator cmd prompt,

then run sfc.

Read other 5 answers
RELEVANCY SCORE 46

I just got my McAfee Virus Scan 8.0 CD today andthere seems to be a corrupt file on the disc causing an Internet Explorer Script error as follows:
Line: 1093
Char: 1
Error: Object Expected
Code: 0
URL: mcp://E:\VSC\ENU\VSOINS.UI::default.htm

McAfee Security Application Installer has the following error: The installation cannot continue because some components are missing.

If any one has any suggestions on how to get rid of this problem please let me know. The script error appears after the End User License Agreement screen thus not allowing me to install the application.
 

A:McAfee Virus Scan 8.0 corrupt installation file

Is this xp? If so then uninstall and reboot into safe mode and retry the installation..
 

Read other 1 answers
RELEVANCY SCORE 45.6

Hi All

Had issues with updating and eventually had to do sfc scan and it said it found and was unable to fix corrupt files, details included in the CBS.Log. On support.microsoft it advises that I replace the corrupt files manually bit I have no idea how to do this!

Unfortunately I cannot post the log, think it is too big.

Any help would be very gratefully received

Many thanks

PJB

A:sfc scan found corrupt files after update error 0x8024a000

Hello PJB,

Doing what's in the blue note box at the bottom of OPTION TWO in the tutorial below may be able to allow SFC to repair the files afterwards.

SFC /SCANNOW Command - Run in Windows 8

Read other 3 answers
RELEVANCY SCORE 45.6

Hey all, I've been randomly getting computer freezes and BSODs for the past couple weeks now, and I think I've narrowed it down to something dealing with either my hard drive or my windows install. I have a Kingston SV300 SSD with the latest firmware. For some reason my computer isn't saving minidump files so I can't look into the cause of the BSOD, so I figured I'd check hard drive diagnostics and windows diagnostics. My HD tests came back clean, but my SFC scan tells me that iassdo.dll.mui is corrupt and cannot be repaired.

Since I can't post the dump, I'll upload a picture I took of the BSOD along with the SFC results.

A:BSOD STOP:000000xF4; SFC Scan results (iassdo.dll.mui corrupt)

Follow this to configure minidumps:

Dump Files - Configure Windows to Create on BSOD

Then when you next get a BSOD, follow this:

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

Read other 6 answers
RELEVANCY SCORE 45.6

I ran scan disc and after it says i have several corrupt files that it wasnt able to repair.  I have posted below just a few of the entries on the cbs.log.  Can someone please help me to fix these issues??
Thank you
 
Marshall
 
 
2014-10-29 12:57:02, Info                  CSI    00000090 [DIRSD OWNER WARNING] Directory [ml:520{260},l:88{44}]"\??\C:\WINDOWS\Help\Windows\IndexStore\en-US" is not owned but specifies SDDL in component Microsoft-Windows-Assistance-CollectionFiles-Help.Resources, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
 
2014-10-29 12:57:02, Info                  CSI    00000091 [DIRSD OWNER WARNING] Directory [ml:520{260},l:50{25}]"\??\C:\WINDOWS\Help\en-US" is not owned but specifies SDDL in component Microsoft-Windows-Assistance-CollectionFiles-Help.Resources, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
 
2014-10-29 12:57:02, Info                  CSI    00000092 [DIRSD OWNER WARNING] Directory [ml:520{260},l:92{46}]"\??\C:\WINDOWS\Help\Windows\ContentStore\en-US" is not owned but spe... Read more

A:Need Help understanding CBS.log file after scan-disc found corrupt files.

I dont see how 42 different  people read this post but not 1 responce.  ???
 
 

Read other 48 answers
RELEVANCY SCORE 45.6

I just got my McAfee Virus Scan 2005 ver. 6.0 CD today and there seems to be a corrupt file on the disc causing an Internet Explorer Script error as follows:

Line: 1093
Char: 1
Error: Object Expected
Code: 0
URL: mcp://E:\VSC\ENU\VSOINS.UI::default.htm

McAfee Security Application Installer has the following error: The installation cannot continue because some components are missing.

If any one has any suggestions on how to get rid of this problem please let me know. The script error appears after the End User License Agreement screen thus not allowing me to install the application. Thanks for taking your time to read this, and hopefully help me out.

- Michael
 

A:McAfee Virus Scan 2005 corrupt installation file

Hi epidemic

Welcome to Tech Support Guy Forums!

It's rare, but sometimes a disk has a bad path or omission.
It might be a disk that slipped past the error check.

Looking on their website www.mcafee.com

I found this:
http://ts.mcafeehelp.com/?siteID=1&resolution=1024x768

Under Product Support, Hot Topics, click on the following error:
I receive "an error has occurred while installing" or the installation hangs at 77%

If none of their instructions help, at the bottom of the page is the option for:
I would like help from a live agent

Let us know what happens.
 

Read other 2 answers
RELEVANCY SCORE 45.6

Windows Explorer has stopped working error? I looked up how to fix it and it said to run a SFC scan. It says it cannot fix the error so I did a screen shot of the cmd and attached the cbs.log in rar format. I have Norton 360 for my antivirus and my PC spec are in my profile. Not sure how to fix the error in the cbs.log and as far as these kinds of problems I am a beginner. Any help would be greatly appreciated. This is a cbs.log error and my Windows explorer stops working and restarts. I am dumbfounded.

A:Ran SFC Scan and found a corrupt file . Windows Explorer keeps crashin

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {BEA5ACAB-6EB2-4700-9AFC-DE3A816FC658}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150316-1654
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Word 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-2... Read more

Read other 2 answers
RELEVANCY SCORE 43.2

I was doing an Avast scan and this came up. I then googled the search and saw a reply on this site. I did the first step and wanted to know if anyone could help me get rid of this trojan?

This was my BAC result after following the instructions
Find AWF report by noahdfear ?2006
Version 1.40

The current date is: Sat 08/23/2008
The current time is: 7:53:18.50
bak folders found
~~~~~~~~~~~

Duplicate files of bak directory contents
~~~~~~~~~~~~~~~~~~~~~~~

end of report

I would appreciate any help possible.

A:Avast Virus Scanner: Window\rcdsetup.exe\%sys%\ocxsetup.ws4 Error:unable To Scan Installer Archive Is Corrupt.

Is there any thing to help this?

Read other 12 answers
RELEVANCY SCORE 41.2

I have a toshiba with a windows 7 64bit, and it's been acting really slow recently and freezing up on me so I thought there might be viruses that I needed to get rid of, so I restarted my computer so I could go in safe mode with networking to check if there really were. When I restarted my computer I momentarily forgot to press the f8 key and the windows starting screen with the logo showed up. Without thinking I turned off my computer since I didn't want to restart again (it took forever for the computer to do). Once I turned the laptop on again I ended up going to system repair. For some reason this did nothing to my computer. I left it on for hours and hours until I finally decided I wasn't going to get any results. I once again restarted the laptop but this time when I went to system repair I cancelled it and when into more options and tried doing a system restore which also didn't work and said a bunch of my files couldn't be read. When I looked back at the system repair log it said "system volume on disk is corrupt." I googled it trying to find something to help me, and every place said to run sfc scan, which I did on command prompt, which always gave me the reply "there's a system repair pending which requires reboot to complete" and since my computer can't reboot properly no matter what this is what it'll say. Is there some way to run this scan or another way to fix my computer without having to lose all my data? I have some really important files ... Read more

A:"system volume on disk is corrupt" and sfc scan not working

I suggest first before doing anymore repairs you need to make a backup of all your important data so as not to lose it.

A linux live cd choosing to run off the cd not install go to the windows installation and backup all your data to an ext hdd.

Then using startup repair option at F8 option choose choose the windows installation by highlightlng and choose next go to cmd prompt and type: chkdsk /r press enter

Read other 2 answers
RELEVANCY SCORE 40.8

Cherrio,

Got the "my computer scan online" virus off Facebook ;clicked close button- kaplow.

Formatted 4 times now
Ran- hi jack this, norton, avira, malware bytes, msoft sec essentials. which found the trojans first go but all the rest come up ok multiple times. and the font systemwide is garbled and crappy.

The particulars = When video card is updated to 2010 driver (geforce 6600. yeah a 05 card) the font is normal and videocard wont work.

When i format the font is clear for a few minutes then garbled back again for good.

should i get anew card?

Bless.

screen capture has eluded me so far

A:Corrupt font after "SCAN" virus...

1. Reformat and clean install the system, make sure there is no malware
2. Get the right driver for your card, GF6600 is quite old and not every driver will work - not necessarily the latest (know this from my own experience, a few years ago I had GF6600 AGP8x)
3. Stress test it FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
4. If you see any artifacts at standard clocks, especially if you see them before you log in to windows, that means the card bit the dust. Hopefully not.

Read other 5 answers
RELEVANCY SCORE 40.8

I have been running into some issues with my computer for a while and after trying several things I decided to run SFC scan. It claims to have found corrupt files it could not repair but when I followed Option 3 from SFC /SCANNOW Command - System File Checker and opened the sfcdetails.txt file it shows everything as verify complete and no errors or corrupt files. I am attaching the sfcdetails.txt file as well as the cbslog.

Read other answers
RELEVANCY SCORE 40.8

Greetings,

My McAfee Real-Time Scan will not remain enabled. When I try to run either Quick Scan or Full Scan, an error message comes up, telling me to return to the McAfee Internet Security Home and to try to run the scan again.

I have followed their instructions for re-enabling the Real-Time Scan to the best of my abilities, by trying to restart the McShield Service, and by running the oas-disabled-fix.cmd utility that they instructed me to download. The oas-disabled-fix.cmd utility will not run.

I have contacted McAfee and they have told me that it is a problem with Windows Update. I have contacted Microsoft and told them that as well, but they seem to be trying to rule out any other possible cause, than what McAfee says is the actual cause of the problem, thereby dragging this out even longer.

Microsoft is supposed to be getting back to me again tomorrow, but any other help would be appreciated.

Thank you for your time.

Read other answers
RELEVANCY SCORE 39.2

Almost every time I do quick scan and got nothing and I think it is good. However, I just read online, it says that when quick scan does not find anything then you do deep scan. It confuses me, since it means I should do deep scan all the time. ?
 

A:quick scan vs deep scan/full scan ( antivirus )

the 1000$ question is
which anti-virus
ON windows defender and malwarebytes and many others only a quick scan is necessary
The converse of what you have read is usually the case eg. You do a quick scan and only if that finds something should you then need to follow it with a full scan
For instance a threat scan on Malwarebytes paid for edition or the scan on the free version will scan up to 99% of the system
A full scan also scans the system restore points and other unusual places to detect, or at least try to detect, all possible traces of infection.
As I said it depends on the AV and to some extent the OS which I presume is not Windows 2000 as indeed commented on by my colleague Cookiegal in another of your topics
Also, it appears you're running Windows 7 and if you don't still have your Windows 2000 computer you should visit your profile and change that information so that it's current which makes it easier to help you in some casesClick to expand...
 

Read other 13 answers
RELEVANCY SCORE 38

i tried to do the on-line Panda scan a few times, once my dial-up connection disconnected it, and i couldnt get it back, and I tried it 2 more times and it stalled about 3/4 of the way thru, even tho i was still connected. When i do Spybot S&D scan it stalls midway too, several times, i have to keep moving my mouse around for a while to get it to start again. Why do u think this keeps happening on my computer?( Virus scan was negative, and i deleted some adware with a scan i did a day before.) I know the Panda scan used Actixe X which i had to download to do the scan. Should i delete it now? What would it look like and where would it be on the computer.?
I have an old Dell OptiPlex GX1 Pentium 2 with 350 MHZ, with 256 RAM and WIN ME O.S. with 10 G. storage with a slow dial-up connection. Thank in advance. ZUZU2
 

A:Panda scan and Spybot-S&D scan stalls mid-scan

This is my HJT log after running (sluggishly) Sbybot-S&D and finding no problem:
Logfile of HijackThis v1.99.1
Scan saved at 9:56:31 PM, on 2/2/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSRTE.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MCAFEE.COM\AGENT\MCTSKSHD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSSHLD.EXE
C:\PROGRAM FILES\MCAFEE.COM\VSO\MCVSESCN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZLCLIENT.EXE
C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\TEATIMER.EXE
C:\DOWNLOAD\CONKEEPM.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\DIALER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\NETSCAPE WEB ACCELERATOR\NSACCEL.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\NETSCAPE INTERNET SERVICE\CSS.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: I... Read more

Read other 1 answers
RELEVANCY SCORE 38

Below are Bazooka scanner, dds and gmer scan results. Exe files are not working properly. Any executable I open immediately asks for a file to open the program. I can run some programs by browsing for the executable again but does not work for everything. Some programs won't work or install. here is my latest scan results using bazooka / dds / and gmer.BAZOOKA SCAN--------------------------------------------------------------------------------------------------------------------------------********************************************************************************************************************************************Result when scanning:SystemDir.explorer 545.505.000 %SystemDir%\explorer.exeC:\Windows\system32\\explorer.exehttp://www.kephyr.com/spywarescanner/library/systemdir.explorer/index.phtmlSystemDir.regedit 544.500.000 %SystemDir%\regedit.exeC:\Windows\system32\\regedit.exehttp://www.kephyr.com/spywarescanner/library/systemdir.regedit/index.phtml********************************************************************************************************************************************DDS SCAN------------------------------------------------------------------------------------------------------------------------------------********************************************************************************************************************************************.DDS (Ver_2011-06-23.01) - NTFSAMD64 Internet Ex... Read more

A:Virus - Bazooka Scan / DDS scan / GMER scan - %#^#%^#

Hi,

Sorry for delayed response. Forums have been really busy. If you still need help with this post fresh dds logs, please.

Read other 2 answers
RELEVANCY SCORE 35.6

As the title states...
I accidentally changed privs across the whole C drive, because I thought I was accessing and attempting it on Program Filesx86 Only which is prob not the best idea either...
But it was in an attempt to reset things back to being more "normal"... I think.. or was trying to do in my attempt...
I have located and know how to delete the Bin...
But when I go to manually delete it, I get the message telling me that Id be deleting my desktop.ini File... Which Id prefer to try to not have to do, but realize I may have to...
So I want to fix my Bin, Try to Keep and restore the desktop.ini, - without possibly corrupting my user account...And most importantly reset and get this system's privileges back to default or nominal condition...
I do have, and was going to use subinacl.msu, and some prompts, but Im reluctant to move forward with any step until I get some advice from an expert....
I was about to do the subinacl method but wasnt sure if I should, in case I should do something with the desktop.ini situation or the Bin situation before I touched the privileges again...
I was going to move forward with things, but wanted some insight from you experts...
Even with 20+ years fixing cpus, and doing iT... theres always more to learn, and mistakes to make.. and new OS's to learn etc...So I dont think Ill ever call myself much more than an advanced user... and sometimes a risky
one, ... but Ive never bricked anything,or needed to do... Read more

Read other answers
RELEVANCY SCORE 35.6

Hello and hopefully someone can help. I have spent some time searching and cant find the answer.
 
I ran AVG and scanned whole system. 4 Trojan Horses were found.
1 was a false positive
1 was secured
and 2 said take action, couldnt remove(something like that)(still have report result)
 
Now I update avg, rescan whole computer 2 times and nothing is found.
I scaned each file seperatly and it said pass.
 
Where the other 2 trojans removed or not being detected now?
They were called Trojan Horse Generic32.EGL
 
Please help me understand the result and what to do
 
these were the two results in question

"";"Trojan horse Generic32.EGL, C:\Windows\Installer\7883.msi";"Infected"
"";"Trojan horse Generic32.EGL, C:\ProgramData\{E91883C8-8CDC-46A4-A45F-CB40EB82ED60}\HP Support Assistant.msi";"Infected"

A:AVG Scan found Trojan first scan, second scan none

I just addressed the very same issue on another board.
Definitely false positives as it happens with AVG too often.

Read other 1 answers
RELEVANCY SCORE 35.6

nvidia sys tool
changed the fsb overclock
system hanged
did a reboot
sys boot image corrupt
mgr corrupt ,boot image corrupt

i cannot reinstall windows as well,when i insert bootable usb windows 7,8.1(also the current os i am runnning )
it auto enters repair mode wihout any option before that ,then getting errors 0xc00001

there is no way i can proceed from here

e8400
fatality fp in9
nvidia8600gt

A:nvidia fsb overclock,mgr corrupt ,boot image corrupt ,cannot reformat

If you can't get disk to boot try flash stick alternative provided in Step 6 of Troubleshooting Windows 7 Failure to Start which also has everything else that can be done to start Win7.

If that fail try resetting BIOS to defaults.

Read other 1 answers
RELEVANCY SCORE 35.6

Hello,

I have a big one and its confusing the life out of me.

About two weeks ago my Itunes said my ipod was corrupted and needs to be restored and then it does so and says it is still corrupted upon rebooting the Ipod... this cycle can go on forever. I also noticed that my disc drive will spin a disc but when I open it in My Computer it simply shows it as empty. Upon system boot into Windows a Nero message box would say something about some problems with Upper or Lower Drives or something like that so I uninstalled Nero completely.

I uninstalled everything to do with apple and itunes/ipod as well with a 3rd party uninstaller and tried cleaning out my Registry of all left overs.

Antivirus scans show nothing

Upon reinstalling itunes - still had my playlists and songs... meaning it did not fully uninstall. great. Also same problem with the ipod. What makes me think this is a problem with my PC and not apple software/ipod is that the ipod is only seen as a removable disk in My Computer, normally it identifies as IPOD.

I restored my pc to a date way before the problems started. nothing changed.

I tried to do a repair install of windows but it said it was missing some files like framdit.ttf which is a font so i said to skip but then it said it was missing fs.rec.sys so i didn't go any further bcuz that sounded serious. (althought this might be because i have tinyxp installed so it doesn't have a lot of the files)

After i canceled that and rebooted, i lost my di... Read more

Read other answers
RELEVANCY SCORE 34.4

no scan options-you need to install hp software for features-hp officejet 6110xi; dell e6500 laptop; O.S=windows 7 pro 64 bit. hp support directs me to use windows 7 drivers and then i still get this error; there no viruses/malware ect on the computer. how may i obtain the software/driver needed to resolve this problem. thank-you
does anyone have the cd-rom with the firmware and drivers for the hp officejet 6110 all-in one printer?
 

A:hp officejet 6110 no scan options after engaging start scan button on printer

Have you tried scanning the way HP has recommended: http://h10025.www1.hp.com/ewfrf/wc/...=en&lc=en&os=4063&product=79477&sw_lang=#N385

Expand the "How do I scan, fax, print, or use a memory card?" section, then expand the "How do I scan with an in-OS driver?" to see the HP recommended way to scan.
 

Read other 1 answers
RELEVANCY SCORE 34.4

In the past day, my computer has been very tempermental. I am running Vista Home Premium and have been for about 2 months without any issues. I run Avira Antivir and Kaspersky Internet Security in the background. I ran a full Kaspersky scan and have no issues. Antivir has not found anything either, except for HP false positives. When I run Ad-Aware and Spybot scans, nothing shows up. I also ran CCleaner to scrub temp files and registry. Also, a quick scan with MBAM was clean.

But when I try to run a full scan in MBAM or SuperAntiSpyware, the computer hangs. This usually happens when the screen saver kicks in. So I disabled the screen saver, but it still happens. I cannot access anything at that point and have to power off from the power supply (ctl alt delete won't work).

Does anyone have any thoughts?

A:Computer Freezes When Running Full MBAM Scan or Super AntiSpyware Scan

Try disabling your anti-virus for the scans
Just remember to turn it back on
Also disable Spybot's Teatimer function if you use it

Read other 7 answers
RELEVANCY SCORE 34.4

Receive bad pool caller when attempting to run registry scan and norton full/quick scan.

Latest dump error:

0x000000c2 (0x00000040, 0x00000000, 0x80000000, 0x00000000)
Thought it might have been problem with linksys software - pc locked up on a linksysfile. Removed/unistalled product; rebooted machine. Attempted Norton full scan - still received 0c2 abend. Approximately 5900 files are successfully scanned before it tanks.

Machine: Gateway GT5228
OS: Windows XP SP3

Any help would be greatly appreciated.

If you need additional information, let me know.

Best Regards
 

A:bad pool caller during registry scan and norton full/quick scan

Leafs22 said:


Receive bad pool caller when attempting to run registry scan and norton full/quick scan.

Latest dump error:

0x000000c2 (0x00000040, 0x00000000, 0x80000000, 0x00000000)
Thought it might have been problem with linksys software - pc locked up on a linksysfile. Removed/unistalled product; rebooted machine. Attempted Norton full scan - still received 0c2 abend. Approximately 5900 files are successfully scanned before it tanks.

Machine: Gateway GT5228
OS: Windows XP SP3

Any help would be greatly appreciated.

If you need additional information, let me know.

Best RegardsClick to expand...

Hi Leafs22,

This is Mike from the Norton Authorized Support Team.

Which Norton product and version do you currently have installed?

It sounds like there is a problem with the drivers on your system. Please follow the steps below to properly remove Norton. After you remove Norton, update all of the drivers on your system and then install the latest version of the Norton product for which you have a valid license.

1. Click on the following link to download the Norton Removal Tool:

Norton Removal Tool and Instructions

2. After you run the tool, please restart your computer. Log into Windows again and run the removal tool again. Restart your computer after it is finished running the second time as well.

3. Update all of the drivers on your system.

4. Click on the link below and then select the "Download" button under the Norton product that you own. This ... Read more

Read other 1 answers
RELEVANCY SCORE 34.4

My computer was infected by SpywareQuake awhile ago, i followed the instruction step by step and the SpyQuake was removed, it was gone. And now it appears again in my active scan again (but i dont see any windows pop up in the bottom right of the screen saying that "my computer is seriously infected" like before). So im just wondering that there are something that i missed or my computer is infecting again. I greatly appreciate you guys can help me out, thank you so very much
Here is my Activescan log:

Incident Status Location

Potentially unwanted tool:Application/SpywareQuake Not disinfected C:\Documents and Settings\DJ Empty\Local Settings\Application Data\Mozilla\Firefox\Profiles\m60uft4t.default\Cache\551FE075d01
Adware:Adware/DollarRevenue Not disinfected C:\Documents and Settings\DJ Empty\Local Settings\Temporary Internet Files\Content.IE5\L1IC6IGI\drsmartload[1].exe
Adware:Adware/BrowserAid Not disinfected E:\RECYCLER\S-1-5-21-1644491937-1972579041-839522115-1003\De27\Temp\_ps_inst_exe.vir[rundll16.exe]
Adware:Adware/BrowserAid Not disinfected E:\RECYCLER\S-1-5-21-1644491937-1972579041-839522115-1003\De27\Temp\_ps_inst_exe.vir[rundll16.dll]


And Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 6:44:24 AM, on 4/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\s... Read more

A:Scan found Spyware Quake in my system! (HJT and Active scan included)

Read other 16 answers
RELEVANCY SCORE 34.4

I'm fixing my aunt's computer and I just find this out that formatting the partition isn't going to work out due to the fact that that they unfortunately lost all recovery cd's.... I do not wanna go through the trouble of special ordering them so I was wondering if anyone could help. So the problems with the computer are these: McAfee virus scan and all options are disabled, when I tried running Malwarebyte's it said that I have no permission and to contact the administrator, and when I try uninstalling something, it just says "cannot run plug in. please try again later" I'm starting to get frustarted because i scanned the HDD through another computer and it deleted all visible trojans and what now but it still has the same problems. Someone help!

A:All Permissions Blocked! Virus scan, System restore, malware scan, all are off!

please bump

Read other 19 answers
RELEVANCY SCORE 34.4

The Intel Driver & Support Assistant said that it had an update: Intel® Graphics Driver for Windows* [15.40]. When I did a scan with the Lenovo Companion app, it said there were no updates available. Why the difference of opinion betwee the two apps?

Read other answers
RELEVANCY SCORE 34

I have been having an issue with Symantec Leaving my logs full with scan Omissions 99% of which are compressed. After doing considerable research I find symantec gives a nice list of possabilities and things to look into. Personally none of these fixed my issue, but it may yours. If Anyone has any Ideas to add to Symantec's offical list of reasons for scan omissions please do.---------------------------------------------The following is From Symantec @ http://service1.symantec.com/SUPPORT/ent-s...002073015235648Event ID 6Solution:This event is typically encountered when any of the following occurs: You scan a compressed file that contains a password-protected file. The decomposer engine cannot provide the password required to gain access to the file, so it will be omitted during a scan. You scan files that have been locked for access by the operating system and access cannot be released to the scanner because the file is in use. You scan files that are recursively compressed to a depth that is more than the scan engine is set to scan. By default, the scan engine is set to scan a maximum depth of three levels (for example, a zip file contained within a zip file contained within another zip file). You scan files with LH7 compression, which is not a supported format. These compressed files commonly have an .lzh extension, and they are omitted by the scan. You scan files that are in use by another user. This is most commonly seen when you scan user directories and shared folders... Read more

Read other answers
RELEVANCY SCORE 34

Was working on the computer yesterday, running Firefox and suddenly went offline. Could not go online again with Firefox, IE or anything else. Did a system restore, didn't help. McAfee AV+ won't run a scan and real-time AV protection keeps turning itself off. I was able to connect to the 'net when I installed a wireless USB adapter and disconnected the ethernet cable.Now Ad-Aware has shut down too

A:McAfee AV+ scan won't run and real-time scan keeps turning off; browsers stopped working, Ad-Aware quit too

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the ... Read more

Read other 3 answers
RELEVANCY SCORE 34

I did a scan 3 days ago with pctools and was told there was a virus trojan Backdoor.Retro64 but I had to pay to remove it.

I came across HijackThis tonight and have followed instructions.

This is my logfile:-

Logfile of HijackThis v1.99.1
Scan saved at 21:28:33, on 24/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\USB Disk Win98 Driver\Res.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\VoipCheapCom\VoipCheapCom.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTa... Read more

A:Did scan before and was told virus backdoor.retro64 on pc. This is Hijackthis scan.

Hello, and welcome to the HijackThis Help Forum.

Apologies for any delay in replying, but we have been rather busy lately.

Since it has been a few days since you first posted, please post a fresh HijackThis Log if you still need assistance.

Thank you.

Read other 1 answers
RELEVANCY SCORE 34

I have windows vista, and whenever i run my virus scan or spyware scan, my computer locks up when it gets to a specific folder. that folder is program files/common files/microsoft shared/office 12. If i try to go to that folder, the computer locks up as well. I have no idea what to do about it. Any help would be appreciated, thanks.

A:Computer Freezes And Restarts When I Run Virus Scan Or Spyware Scan

Try running your scans in safe mode. The Advanced Boot Options menu lets you start Windows in advanced troubleshooting modes. You can access the menu by turning on your computer and pressing the F8 key before Windows starts. Select safe mode there, and run the scan.

Read other 4 answers