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Plugged in, Charging but not Charging

Q: Plugged in, Charging but not Charging

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might help,I am trying to change the bios but can't downgrade even i tried /forceit command.
I can access logic board if for troubleshooting someone could educate me about voltages of sda, scl and dc jack connector to the board.
Kindly help me.

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RELEVANCY SCORE 200
Preferred Solution: Plugged in, Charging but not Charging

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RELEVANCY SCORE 101.6

Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

A:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 101.6

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 101.6

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 101.6

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 101.6

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 99.6

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 99.6

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 99.6

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 99.6

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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RELEVANCY SCORE 99.6

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 96

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 96

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 96

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 96

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 96

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 96

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 94.4

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 88.8

My 4540s recently has problems with battery charging. When I plug in, on the taskbar it says : "Plugged in, charging", however it is not charging. It is not going above 0%. I followed the steps that are here like uninstalling "Microsoft ACPI Compliant Control Method Battery" and then removing battery, holding power button for a minute and then putting back battery and turning notebook on. But it was useless. My laptop still not charging. Please help me with this issue.











Solved!
View Solution.

A:It says: "Plugged in, charging", but it is not charging (454...

Farahim wrote:The result is the same even when the laptop is turned off: It's not charging. It's always 0% and the light does not change its color to green (which indicates that its charged).That is incorrect. Off, as in no color, indicates fully charged. See the image I provided to you in my previous post. If you purchased the battery from a vendor who provides a guarantee, it should be still in warranty since it has been less than a year. Contact them for a replacement.

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RELEVANCY SCORE 88.8

I don't know where to post this...
So...
I think theres a problem with my battery
But I don't wanna risk buying a new one. (cost a lot)
So I wanna be sure of what's the problem...

it shows
35% (plugged in, charging) but it never goes up to 36% at all.
But after some minutes...
(plugged in, not charging)
and my battery charge LED indicator is flashing....

I did this Method that I seen here

Battery Charging Is Not Indicated in Vista or Charging LED Does Not Turn On HP Pavilion dv4-1117nr Entertainment Notebook PC - HP Customer Care (United States - English)

But well, it still didn't go up to 36%

Some say that I could just take the battery off the laptop...
and still use my battery charger...
But I don't wanna risk damaging the charger...
If that happens, I have two things I need to fix
And I don't think I can take it.

A:35% (plugged in, charging) then not charging. :|

Hello and welcome. I read those instructions. and from your post, i can assume that you did those steps correctly and are still having issues. To further trouble shoot this , how bout testing what happens when you are running on battery and the charge is waaaaay low. Plug it in and see if it charges. and if it just charges to the one level of 35% . If this happens after it ( battery ) has been run down to a low power state and only charges to 35% , then to me that would indicate a battery issue. So, with that in mind, let battery run down and then plug it in and report back how far it charges back up to. Also, note how long it takes it to run down to a state where you need to recharge it.

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RELEVANCY SCORE 88.8

My flex 1580 is having issues again..... The battery percentage will not go up even when it is plugged in. It's been almost a month now and every "fix" I tried did not work.1) new charger/no2)new battery/no3) battery flush/no4)Microsoft acpi/no5) factory reset/no6) BIOS update/ I can't my battery is at 0%7) factory reset/caused more problemsNow the laptop is extremely slow when loading windows files, and it blacks out frequently (a know issue that got fixed with a BIOS update, but I can't anymore). I haven't been able to work on my laptop at all, and been resorting to my phone.Any other tips? Only had this laptop for 1 1/2 years and I'm supprised it's having issues. 

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RELEVANCY SCORE 88.8

I own dell latitude e6410 and had its bttery replaced bout 4 months ago. the battery did good giving me 4 hrs backup (9 cell). now whe i hover above the battery icon in the taskbar it says 0% available plugged in charging.................but not actually charging i've tried the power button thingy and uninstalling and re installing the battery driver, didn't work for me. what should i do??

A:Plugged in charging but not charging

Update System Setup (BIOS):
https://youtu.be/mWn9YfxtYBo

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RELEVANCY SCORE 88.8

I have a HP Probook 4740s laptop. When the laptop is open (ON) and I plug in the power it shows Plugged in, Charging but it does not charge. The only time it charges in  when I have the laptop closed (cover down). I have run the EUFI and systems diagnostics, uninstalled and re-installed the battery drivers in Device Manager and the battery report is fine but the problem still persists. Anyone ever had this issue kindly assist. I don't have any warranty on the laptop.

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RELEVANCY SCORE 88.8

 My note book charges when I shut it down battery shows 100% when I power it back on.  As I use it  the battery drains even though it's still plugged in ?  HELP !

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RELEVANCY SCORE 84.4

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 82

Hello,
My 90W charger pin got damaged and was replaced with wrong connections. When plugged in my running Dell Inspiron 15R, the laptop crashed immediately but was able to turn on after removing charger and removing and reinstalling battery. Now used a working 65w charger from colleague with same laptop model and when plugged shows "Plugged In, Charging" but battery discharges to 0 percent and laptop crashes. Laptop doesnt even turn on now without battery when plugged in. At the moment using my colleagues laptop to charge my battery and use till battery discharges. Further, now date and time also gets reset to 1st Jan 2013 everytime battery removed.
What part is damaged. Can it be bypassed? I dont want to send it for 1 month to get repaired.
Please help.
Regards,
Tabby

A:Plugged in, Charging but neither plugged in nor charging

Hi,
Thank you for writing to us!
We would suggest to get the correct charger for the system and not use the damaged charger as that may damage the port from the system end.We would also suggest you to boot the system in BIOS and check the AC adapter type and battery health.
Kindly private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 82

I bought a replacement battery as my original battery would charge but not lose charge quickly.  I've been thru two replacement batteries that test fine but still get the plugged in, not charging message.  I've tried the ACPI delete, power down, etc. process and it has not helped.  The AC adapter is working as it does charge the old battery.  When i replace the new battery with the old battery it shows plugged in, charging!!  Not sure what else to do.

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RELEVANCY SCORE 82

I have the same problem?, I have tried all the steps and tutorials still my problem remains...My laptop model is HP 15- af103AX

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RELEVANCY SCORE 82

Hi!  My battery reads, plugged in, not charging.  I have an internal battery so the previous solutions does not apply to my problem.  I did the battery diagnostics and it said my battery is ok.   I tried troubleshooting tutorials in you tube and it still did not solve my problem. Please help.

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RELEVANCY SCORE 82

Hi, I need some advice about my Dell Inspiron Laptop not charging. I have a new battery installed and for some reasons at times it appears to charge and at other times it's not charging. At this time the computer is on/plugged in and when I click the battery icon on the bottom task bar icon it states "22% available (plugged in, not charging)". I had the computer shut off, but plugged in and it didn't charge the battery. Any ideas as to where to start looking? I appreciate any advice.

A:Plugged IN Not Charging

Seems to be a lot of good information here. Maybe it will help.
Laptop computer is not charging battery.

This one seems very good
http://www.raymond.cc/blog/archives/...en-plugged-in/

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RELEVANCY SCORE 82

For a long time, whenever I have checked my battery status, it has said "0% available (plugged in, charging)" But ever since I can remember, the level has never gone above 0% and I don't know what to do. I it is a very great inconveneince because whenever I want to move my computer, I have to unplug it and it shuts down. Any help would be appreciated. Thank you.

A:0% available (plugged in, charging) BUT ALWAYS AT 0%!!

How old is the laptop and how old is the battery? You do not tell us your model number. DV7-????. 

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RELEVANCY SCORE 82

I read a similar post where someone else tested their battery and also removed it and reinstalled it, but I don't know how to do either of those.  Battery level at 11% so short time turned on is needed to fix it.  To be clear, I have an HP Envy 360.  The ac charger is plugged in but not charging.  I bought a new charging cord, and still not charging. help please.

A:plugged in, not charging

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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RELEVANCY SCORE 82

Hi,My laptop is "HP ENVY 15 Notebook PC" with "windows 10" and it shows the problem "0% available (plugged in, not charging)" from last week, whenever i disconnect the charging wire it shutdowns at once. Someone plese help me out.Thanks.

A:0% available (plugged in, not charging)

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a ... Read more

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RELEVANCY SCORE 82

I recently purchased a new battery for my dell studio 1558 laptop with a windows 8.1 64 bit program. the problem is that when i connect my ac charger it shows plugged in not charging. what is the problem and how can i fix it. 

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RELEVANCY SCORE 82

I facing the problem in newly purchased battery not charging shows plugged in not charging . Pse. Advise sir.tks

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RELEVANCY SCORE 82

I have an HP running window's 10. I just recently noticed my battery is not charging. The message says plugged in not charging. I don't think it's hardware related but not sure. any suggestions?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i3-3120M CPU @ 2.50GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6036 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 694071 MB, Free - 631081 MB; D: Total - 19745 MB, Free - 2025 MB;
Motherboard: Hewlett-Packard, 218F
Antivirus: Windows Defender, Disabled
 

A:Plugged in not charging

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RELEVANCY SCORE 82

After searching Forums and speaking to HP regarding this message/issue I have done the on board testing which  told me the battery was at fault(eroneously) I found a post asking me to check the tiny copper pin on the charging cord that plugs into the PC and sure enough it was bent and after straightening it the problem is solved,

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RELEVANCY SCORE 82

I have had it with Vista. Out of all the 6 computers I have had, this is my only one with Vista and to tell you the truth, this has had the most problems. This never happened to me since recently. Whenever I plug in my computer to AC power, it shows as plugged in, not charging. I take it out for a while to cool it down, and then after about 15-20 minutes I put it back in, and it shows as fine. When I scan it with HP Battery Check (during "plugged in, not charging") it shows as "Replace Battery". When I scan it after I fix the problem (plugged in, charging) it shows as "Good". Then after approximately 2 hours it again shows as plugged in, not charging. Does anybody know why?

Thanks,
RF

P.S. I am still under parts and labor warranty, just in case.

A:PLEASE HELP! Plugged in, not charging?

Originally Posted by Computer Age


...I am still under parts and labor warranty, just in case.



Go for that.. not sure there's anything you can do yourself.

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RELEVANCY SCORE 82

 I pressed the on button on my laptop and nothing happened, so I assumed the battery was low and plugged it in to charge. I'm just doing my work and i notice that the battery icon is empty when it should've been fully charged long back. I hover my mouse over it and it says 0% available (plugged in, not charging). I was so confused because this has never happened before and I've had my laptop for about a year now. The light next to where you insert the charger was white and was blinking. I pulled it out and my laptop immediately shut down. I plug it back in and it turns red, and a few seconds later white and then starts blinking again.I've checked for solutions everywhere but I couldn't find anything that works. This is a real inconvenience as I'm unable to take my laptop to school. Please help! Thank you.

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I am more than a bit annoyed.

I got this HP pavilion "entertainment PC" last September so i could get back to school. I upgraded to Windows 7 In Late November and really started to used the computer in January. I began to notice two things. 1) Even though it was a so-called "Entertainment PC," The battery life when not connected is at 20 minutes at best when viewing media, and around 40 when not. 2) When the AC adapter is plugged in, the battery will not charge. Instead, I get a message stating "Plugged in, not charging"

I have tried turning the pc off , waiting and then turning it back on.
I have tried removing the battery, waiting, and then putting it back in
I have tried removing the battery drivers, and lettign the system restore them automatically, upon restarting.

The last solution worked for a few moments, the charge went u to 40, then 45 % then it suddenly stopped charging again.
Now nothing I do will get it to charge. I contacted HP Customer Service. Their solution is to send me a new battery, but only After i give them my Credit card number so they can hold it. I am under warranty they refuse to assist me without me paying them and I cannot afford to.

Is there anything I can to do fix this problem on my own? i don't like being bent over, and that was why I Stopped dealing with DELL, but it looks like i am getting the same crap from a different company. At least my Dell Desktop has lasted the last 9 years without catastrophi... Read more

A:Plugged in, Not Charging

Hi Kuru, To me its a duff battery and it has to go. Its only going to get worse and worse until it holds no charge at all. You said "but only After i give them my Credit card number so they can hold it."
Can you please clarify that they wanted you to pay for the replacement battery or the cost of sending it to you ?

Perhaps they might think you are not telling the truth so you can get a new battery and sell on. In taking CC details they can charge you for a new one if you don't send back the old one ?
Unless the battery is excluded from the guarentee, not sure about US consumer protection laws
But if they just want postage then you might like to reconsider. Please clarify.
 

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RELEVANCY SCORE 82

Hi, I initially had a problem when my battery was plugged in but it wasn't charging. Later on, after a few searches here and there, including on hp forums, I found a post that explained the problem. So, I followed the instructions in that post to the letter, and it worked. But not for long, I turned off the laptop at night and when I turned it on in the morning again, it displayed the same message, "Plugged in, not charging". I repeated the same steps and then it started to charge again, but then when I shut it down and turned it on again, it did the same thing. I can't keep doing this again and again, I need a permanent solution. I need to know if I need to replace the battery or something. PS: The post I found a solution to my problem is,  https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Plugged-in-not-charging-Batter...  

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Hello, This morning, my computer shows the message "0% available (plugged in, not charging)". The day before, this computer was constantly holding a 3+ hour charge. I recently bought this computer a little bit over a year ago. Have followed online instructions on how to uninstall/re-install the Microsoft ACPI-Compliant Control Method Battery, but it still shows this message. What should I do to resolve this? 

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The laptop is plugged in and the little LED light is on. The laptop is currently at 8% and is working fine but the battery is not charging. Further, the fan inside the laptop has been working continuously for the past half an hour. I request you suggest me ways to take care of this myself as I have exams  right now and won't be able to take the laptop to a service center. My laptop is an i7 5th Gen with serial number 5CD5174XQ6. 

A:Plugged in but not charging

Hi,Thanks for using the HP Forums. Can you try to do  a system restore to before the problem started and check if the software causing the issue? Also, you may consider running a battery calibration.  This resource will be useful useful:HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)  Let us know if that works!

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RELEVANCY SCORE 82

I?ve tried to uninstall the ACPI compliant control driver, but that does not work. The problem comes over and over. Does anyone have a more permenant solution?

A:Plugged in not charging

Not much to go on, what are we talking about, Laptop ?

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RELEVANCY SCORE 82

 I have a five-month-old Pavilion 13X360 PC (product number G6S88UA) and I upgraded to Windows 10 within the first month without any problem.   Yesterday, I received the message "78% available; plugged in, not charging".    The light at the power source blinks constantly, even when the power is off and when I unplug it,  the computer shuts off.   The power cable came out of its socket unbeknownst to me, and now it says 8% available.  I know this problem has appeared before with different answers and different levels of success.   Can anyone tell me how to fix this problem on this computer.   I look forward to your response.  Thank you.  

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RELEVANCY SCORE 82

Battery is 100% charged, After 2 days in ac power it shows 98%, plugged not charging. Then if I use the battery for a while less than 95% and if i plugged it in ac power, it starts charging and become 100%, fully charged. After two days it show 98%, plugged not charging.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know is it a hardware or vista problem?
Thanx in adv.

A:98% Plugged in, not charging.

Originally Posted by Rathman


Battery is 100% charged, After 2 days in ac power it shows 98%, plugged not charging. Then if I use the battery for a while less than 95% and if i plugged it in ac power, it starts charging and become 100%, fully charged. After two days it show 98%, plugged not charging.
So it is charging, but not holding the charge for some days. Battery replaced with a new one. Laptop is still under waranty.
I am getting 2 hour 20 minutes battery backup.
Would like to know is it a hardware or vista problem?
Thanx in adv.



That happens for me too very often =).
That isn`t a issue, if it isn`t charging is because it already charged and now he is holding. For me it stays always at 99% charged, not charging.

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