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DOES WARRANTY COVER PRE-INSTALLED OS

Q: DOES WARRANTY COVER PRE-INSTALLED OS

Hi, My new System cam with Windows 10 Pre-installed. So there was no Installation Disk along with the package. I dont have any OS backup. So if anyhing happens to my Hard Disk while the System is in Warranty, do they replace only the hard drive or they will install the windows 10 OS again for me ? Also there is no Product key came along with my System. It is something came with digital key , which i am not sure. But the Windows is activated. So if i upgrade RAM, does anything happens to my Windows Activation ? Thanks in advance, DEV

RELEVANCY SCORE 200
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A: DOES WARRANTY COVER PRE-INSTALLED OS

Hi, From my understanding no warranty for software BUT users normally get 3 months support (again for software). In your case: (a) There is a Recovery partition and instructions how to create Recovery media (DVD's, USB).(b) From Windows 8, Microsoft put product key for Windows in BIOS therefore you can reinstall or use recovery media to rebuild your machine. No need to activate again.(c) Upgrading RAM, HDD won't effect Windows, buy changing motherboard will normally require re-activate Windows. Regards.

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RELEVANCY SCORE 70.8

sir service engineer told me that your ram socket burns due to heat or power fluctuation  and so we have to change your motherboard for that and this is not covered in your warranty. i have adp warranty .So can i arugu with them in these conditions  ?Is warranty doesnot cover issue due to power fluctuation , which cover accidental protection, too ?

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RELEVANCY SCORE 62.8

   HP Notebook 15-BA077S A purchased Oct 16 A fault has occured over the past 8 weeks when 'Copy/Pasting'. Cntrl C to copy a link leads the Laptop to freeze. Ability to close Internet explorer leads to inability to reopen. Laptop needs to be shut down and re started. The problem then could re occur at any time and has even quickly after restart. Purchased through PC World, they have only offered 'replacement of keypad buttons', which doesn't solve the problem. Any solutions welcomed, but I have lost confidence in this product/my current machine so would preferably like to replace or gain refund through Manufacturers warrenty. Is this covered and likely?? Thanks

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RELEVANCY SCORE 61.6
RELEVANCY SCORE 60.8

Hi,
I own a Dell Inspiron 5547. I have purchased a Dell notebook for my wife as well and my choice for the company notebook was also Dell. This was because I have trusted the quality and the 3 year warranty.Parts Only warranty 11/4/14 - 11/4/15Carry-in Service/Return to Depot warranty 11/4/14 - 11/4/17
A long time ago, a screw fell out from the notebook and there was no way to put it back, it always came out. Please note that I have never ever tried to do any modifications/repairs on the notebook. As I could not afford to put it into the service for 2 weeks, I've tried to open and close it always with maximum care. Still, it broke eventually and I needed to go to the local Hungarian warranty partner, where I was told that Dell won't cover the issue and I got an offer over USD 150 for repair.
I admit that with turning in the notebook, the damages would have been smaller, but still, the place for the screw would have needed a change and also the plastic and other parts were not as strong as required. I've googled Dell hinge issues and it seems to be a common issue.
In order to keep my trust in Dell, I would like at least a partial guarantee. Else, due to the lack of trust I will need to look for another brand when I will need to replace laptops. This is something I would not like.
Regards,
Aron

A:Inspiron 5547, warranty does not cover hinge

iron1,Click the link below for Dells Policy on laptop hinges.Dell Laptop Hinge Policy

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RELEVANCY SCORE 59.6

HiI own a Spectre x360 4003dx laptop and my warranty expired last year. I was out of country so could not renew it and I am planning to renew my warranty now. Will HP cover any accidental damages induced after buying of warranty like broken screen?

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RELEVANCY SCORE 59.6

I am using a Ideapad 100s (the 11" 200$ windows laptop)The laptop is over a month old and  I have had so many issues espesially on the build qualityAt first there was a whinning sound on the screen after the bightness gets bellow 95%  and the mouse pointer was moving by itself randomlySo I would send it back to Lenovo after the hollydays were oven (because I needed a computer to study as I was away from home).On this month I got sooo many issues:-The "U" key broke off as I was typing(The U and P keys height is lower than the rest of the key's)-The spacebar key is only registered if I tap it with some force on the center -The left  click on the touchpad was not placed at the same height (I didint notice at first) so it's not as taptile as the right click -Screen sometimes will remain black on boot untill I forceshutdown-And the blue paint on the back gets off!!(I've notice this after the edges turned from blue to white,So I started rubing a piece of paper on the back of the screen.Anddd Guess What the paint transefed to the paper).So will warranty cover any of theese problems?I Also heard that the service center on Greece has bad reputation and that makes me a litle worried ... :/

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RELEVANCY SCORE 58.8

Hi, I just got out of an online chat with an HP technician who informed me, after helping me through troubleshooting for what was a faulty battery, that the Extended Warranty Care Pack taken out for the laptop did not cover the battery.  Their reasoning was that "The unit is covered under warranty but the warranty for the batteri is expired." If this is true then when I look up the laptop's current warranty status on HP's website, what it tells me is a bit misleading: "Active: Covered under Extended warranty,  42  months remaining" (for reference HP Support Assistant tells me the warranty for the laptop is a HP Care Pack and lasts until 2020). When I hover over the question mark icon on HP's website next to the warranty status, the icon brings up a box which states: "Warranty Status Types ?Manufacturer?s warranty? refers to the warranty included with the product upon first purchase. ?Extended warranty? refers to any extra warranty coverage or product protection plan,  purchased for an additional cost, that extends or supplements the manufacturer?s warranty." So then I'm curious about a few things. 1. How can I see what exactly this Extended Warranty covers?  In HP Support Assistant it justs lists HP Care Pack and the date it is set to expire. 2. What exactly does a HP Care Pack normally cover if it doesn't fully extended the warranty as the website lookup would lead you to believe? 3. If th... Read more

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RELEVANCY SCORE 53.6

Hello, I am a certified repair technician for a large company. I am also Lenovo certified through my company for warranty repairs. We have ran into an issue with a T450 laptop we have not seen before.  The system came in with a no POST issue. We unplugged the internal and external battery and did the reset by pressing and holding the power button and the small micro switch on the system board for 30 seconds. System would not POST so we ordered a new system board. The new board will NOT work with the bottom base cover installed. It will work with the base off, but as soon as it is put on again, the system does not POST. We then have to unplug both batteries and reset the board in order to even get it POST again (with or without batteries). It does work, with base installed, and no batteries plugged in. However, it also works with batteries installed, and no base cover.  What is causing this problem? We have tried other batteries and bases with no resolution. 

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RELEVANCY SCORE 50.8

Hi
Today I face the same issue with poor quality hinges which got broken. I will request  all to say no to DELL laptop. 
Service Tag:<Service tag removed>
Express Service Code: <Express service code removed>
After 6 -7 month of use your hinges gone. Dell India support say, this does not cover on warranty.here was no drop, spill or accidental damage done to the laptop.
Dell India support  say it is due to usage. Please note laptop is meant to be use and not to keep on showcase. If your hinges broken with in 6 month, do you think next time the same user will ever look for a Dell laptop.
Either improve your quality in India or replaced your poor quality spare. Or else simple go away from India.
Our PM Mr Modi will not tolerate such poor quality service to Indian. I am going to take this matter to highest level. Please inform your India service to replace my hinges asap.

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RELEVANCY SCORE 49.6

I just bought a desktop Envy 750-103D from the IT fair in Mid-Valley Kuala Lumpur. I would like to install a SSD as primary drive & assign the 1TB HDD as storage. I was told by the sales representative that I might void the warranty if I do that. Can anyone confirm if what the sales person said is true?

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RELEVANCY SCORE 48

I am looking for FRU part number for LCD Hinge Cover and Strip cover, its not clear in the Hardware maintenance manual. Can someone please help me? My right side hinge cover is broken. The parts I am looking for are on Page 51 of the Hardware Maintenance Manual and are labeled # 3. https://download.lenovo.com/consumer/mobiles_pub/lenovo_yoga_2_13_hmm.pdf

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RELEVANCY SCORE 48

i bought my lenovo ideapad s510p touch from usa in dec 2013, i only hav upgraded warranty.,  
recently my laptop's TOP COVER  has broken i need the part very urgently please any one can help meee please  
 
LENOVO IDEAPAD S510P TOUCH TOP COVER ('a' COVER)
 
Link to picture/image
 
Link to picture/image
 
Link to picture/image
 
Link to picture/image
 
NEEDED VERY URGENTLY CAN ANYONE HELP ME PARTS ALSO NOT AVALIABLE SAID BY SERVICE CENTERS
 
Mod comment: Over sized pictures converted to links. Please see About-Posting-Pictures-In-The-Forums

A:lenovo s510p touch top cover broken, top cover nee...

hi sumanth same i had also bought lenovo s510p from usa and me too had same problem.Lenovo people are asking 4500 for back panel .

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RELEVANCY SCORE 48

Never buy a Dell Inspiron 5558- Hinges broken with in 6 month and Dell warranty does not cover their poor quality spare.

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RELEVANCY SCORE 47.2

I have the Yoga 720. I adore it, but it was a gift. My last laptop was pretty much obliterated by a well-meaning, but giant 120 doofus dog that doesn't understand the meaning of personal space. My house has lots of fur and lots of invasive dogs (two german shepherds & an italian greyhound) and several even more invasive cats. I am looking for:1. A protective case2. A keyboard cover to keep the hair out3. Screen protector Do you know of any? Or are any particularly your favorite? 

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RELEVANCY SCORE 44

I just bought a new P50. Bought a Crucial mx300 M.2 SATA SSD drive to install, bought the mounting kit and everything. Read over all the documentation including the hardware maintenance manual.  Installed the drive LABEL UP, with 6 pins on the left and 5 on the right. Turned on the laptop, instant electrical burning smell, SSD error. Turned off the laptop and found this.. There is also damage to the bay and the board.  NOW... I tried putting this drive in flipped over and went with the LABEL UP standard. I could not find ANY INFORMATION ON WHICH WAY TO INSTALL THE DRIVE... there is NOTHING about m.2 drives being asymmetrical.. no information anywhere for the p50 in regards to this. Not to mention you cannot even see the bay as you install it. Lenovo is currently refusing to cover damages by my warranty (I also purchased an extended warranty) Crucial sent me a new drive and is looking into it.  I'm waiting to hear from a repair technician, but basically customer service (who literally knew nothing about computers btw ) told me that it would not be covered because it wasn't a Lenovo drive.  Anyways, just wanted to vent and warn you all. I still can't find a definitive answer on which way to install it, or even if it was installed improperly. Lenovo simply called and told me it wouldn't be covered and they literally just said what I wrote down on the piece of paper.. they didn't even do a diagnostic or anything.. &... Read more

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RELEVANCY SCORE 42.8

I bought a Lenov Ideapad 510 15IKB on 14th April 2017. Now I'm facing 2 issues with the warranty registration and warranty upgrade: Issue#1On April 16th I registered the base warranty of my product as it should start from the purchase date of my product. After few email conversations for purchase proof, finally on 3rd May, I received email confirming the base warranty registration of my product. It was starting from 14th April 2017 and ending on 13th April 2018. I checked the same on lenovo website. But few days back when I again checked the warranty status, it was restored to factory warranty (15 Oct 2016 - 13 nov 2017). I don't know why this happened and how this happened. When I contacted lenovo, they said that warranty is updated in their database but how can I beleive when I can't see this on warranty lookup section of the Lenovo official website. I have also attached the screen shot of warranty lookup page as of today (22 June 2017). Issue#2I registered for 2 year warranty extension under Back To School offer (Ticket Number - ADP-BTS-025399) on www.buyalenovo.com and made a payment of INR 999/- on 6th May 2017. On 10th May, i received an email confirming the receipt of payment and in the same email, it was mentioned that warranty certificate will be mailed to me within 7 bussiness day, but till the date I've not received any warranty certificate, I've sent so many emails in last one week, but I didn't receive any reply to any email. I tried to reach the A... Read more

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RELEVANCY SCORE 41.2

sir hi actually i bought my lappi last year in the month of may 25th and since i was in last year of my collage i did not bother  to extend becouse of money issue. can i extend the warranty of the lapptop now ??pls help and if yes then what all the procedure i need to follow. ?  w/w  aayan akash. 

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RELEVANCY SCORE 41.2

My dell xps 15 9550 was purchased with a 3yr extended warranty.  After getting an email offering to sell an extended warranty, I checked the dell warranty status.  Sure enough, no extended warranty appears.  Is this a system problem or do I need to do something.
Thanks

A:extended warranty not showing up in warranty status

Was it ordered from Dell, or from a third party - or puchased through a retailer?

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RELEVANCY SCORE 41.2

Okay, here's the deal.

In XP on my laptop when I go to the folder that has some of my books in it in .pdf format, if I set the 'VIEW' to SMALL ICONS, MEDIUM ICONS, LARGE ICONS I can see what the cover of the book looks like. This makes it so that I don't always have to READ the title of the book to grab the one I need. However, I can't put all my books on my laptop and do most of my work on my desktop.

Here's the rub ... my desktop is running VISTA and when I go to any folder that has books in it in .pdf format, no matter which 'VIEW' I choose, all I see is the Adobe PDF logo.

Can someone help me fix this so that I can see the 'book covers'? PLEASE?

If you need pictures of what I'm talking about, please ask and I'll put them up for you to see.

Thanks
dog

P.S. I have posted this same issue at GeekstoGo and had no help. I was hoping I could get help here cuz this is just about Windows

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RELEVANCY SCORE 40

Have purchased a netbook HP15AY-078TX bearing S.No. CND6300CVS & product id X5Q23PA#ACJ. Want to check the warranty and extended warranty offers.

A:Warranty & Extended warranty offer

Hello  Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     Extended Warranty :http://www8.hp.com/in/en/support-drivers/carepack-services.html?jumpid=in_r10104_in/en/ps/corp/carep...Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 40

Hi, My laptop's manufacturer warranty has expired on January 24 2016. Can I buy extend warranty for my lappy??  

A:Can I extend the warranty after its manufacture warranty has...

Hello, If unit doesn't have any issues right now, yes you can extend the warranty. if there is any issue with the laptop then after repair you can extend the warranty  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 38.8

As the title suggests - my invoice specifically says 3yrs warranty was purchased with my M3800 in November 2014. I'm now showing as out of warranty after 2yrs
I'm having issues with a screen that was replaced in May/June 2016 and would like a replacement as I believe the unit is faulty. Please can you get in touch to resolve.
Thank you.

A:Purchased 3 years warranty; laptop/account showing as out of warranty after 2 years

Hi DModi,
Thank you for reaching out to Dell Community Forum.
please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address along with the invoice copy.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 34

ok first let me say i hope this is in the right area, not sure where to put it...

when hubby bought me my new pc he opted for me not to a have a floppy drive... so there is a hole/gap where that should be that you can see through to the inside of the pc box...

a fly has just flown in there and is going absolutely beserk... should i try and take the box apart and get rid of it, or will i cause damage to the insides?? would this fly be a fire risk.. ie landing on something, getting hot and it setting on fire...

im really worried now.. oh dear...
any help would be great, thanks
 

A:does anyone know how to take the pc box cover off?

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RELEVANCY SCORE 34

I have a HP DV76B55DX in which I'm repairing. Everything is fixed . The only part I can not find with in reason is the LCD back cover ...part # 665976-001 bronze.  Is there another cover that can fit that unit (Part #?)  And when I do find something close  to it the price is $80.00  and up???  

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RELEVANCY SCORE 34

Does anyone know a good software to make CD covers? I need a software where I can type my tracks onto the cover. Most of the softwares I found I had a difficult time making the text look neat and organized. Anyone know a software or maybe a tip?
 

A:CD Cover

Nero has a Cover Designer,

www.ahead.de
 

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RELEVANCY SCORE 34

I have just copied a DVD for a friend but don't know how to copy the cover of the DVD. I don't have a scanner. How can I do this ?
 

A:DVD Cover

You could take a photo of it, but it may not look as good as a scan.

You could also make your own.
Free DVD case cover templates at http://www.digitalfaq.com/forum/showthread.php/dvd-case-artwork-430.html

You can always go to Kinko's, a friend's house, family, etc -- somebody has a scanner.
 

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RELEVANCY SCORE 33.6

Can someone tell me how to remove the cover on an Inspiron 580s desktop PC?  It looks like this particular one has screws holding it on but I want to make sure.  The computer I had before this one just had a couple of places to push, as I recall.

Thanks in advance.

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RELEVANCY SCORE 33.6

On my tower there is a cover that pops down and goes back up when the dvd drive goes back in i just wanted to know if anyone know's were to get the little spring that attaches to the cover ??

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RELEVANCY SCORE 33.6

Bonjour

Je voudrais retirer la base arrière de mon A720 AIO 720. Une vidéo explique comment le faire, mais je ne peux pas.
 
English translation...
 
HelloI would like to remove the rear base of my A720 AIO 720. A video explains how to do it, but I can not
https://www.lenovoservicetraining.com/showcase?sid=1220&key=TGVuZw==
 
Il n'y a pas de vis, tout se fait en glissant.
Il y a un petit onglet au-dessus du pied, mais je ne sais pas si je peux le tirer (risque de le casser).
Si vous avez une idée, je vous remercie pour votre réponse.

 
English translation...
 
There are no screws, everything is done by sliding.There is a small tab above the foot, but I do not know if I can pull it (may break it).If you have an idea, thank you for your reply.
 
Mod's Edit: Google translated for benefit of English readers. Since this is an English forum, please post in English as it will ensure a better response. Thanks!
 
Mod's Edit: Corrected model number in Subject line and Body of post.
 

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RELEVANCY SCORE 33.6

So I think I'm mentally challenged because I am installing a new graphics card in my Gateway DX4860-UB33P and I cant figure out how to remove this damned slot.
I have a pictures
attached if it helps
 

A:PCI expansion cover

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RELEVANCY SCORE 33.6

I have a Winbook TW100, 10.1" tablet which I upgraded to Windows 10. I recently purchased the Winbook 10.1 key cover -- which attaches to the tablet much as the Surface Pro key cover attaches to that tablet. But my Winbook will not recognize the key cover. I suspect the problem is that the key cover was to work with the original Windows 8 and that I need a new driver to make it work with Windows 10, but I cannot find any information online about any of this. I know this is a particular issue, but wonder if anybody here might have any experience with the Winbook.
 

A:Winbook 10.1 key cover

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RELEVANCY SCORE 33.6

Hi I've done the stupid and spilt liquid on my device. Warranty does not cover this unfortunately. I have recovered it but need to replace the top cover which includes the keyboard.  I have sticky keys and they can't be cleaned. I have sourced a new top cover but wondered if anyone has any experience of replacing the it with keyboard or know of any advice I can find on the Intenet please? Many thanks

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RELEVANCY SCORE 33.6

I have all my music on an external hard drive most of them rip it from CDs, I notice that some mp3 files when I try to copy and paste in another folder or even copy in destop the art cover desappear why is this happening what can I do ?

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RELEVANCY SCORE 33.6

I have an old IBM desktop computer (not tower) and cannot for the life of me figure out how to get the cover off? ANYBODY OUT THERE THAT CAN HELP ME PLEASE???? Trying to get the inlaws on the internet and the computer works, just wanted to add a new modem possibly more memory and cant get inside to do it.
 

A:computer cover

There are many ways depending on how the case is configured.

sometimes all you have to do is remove the screws on the back and slide the top off.
Other times, there is a latch underneath or in back you have to hold in after removing the screws. Still others have a caselock on the front and you need the key.
If you give me the model I will see if i can find the case specs.
 

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RELEVANCY SCORE 33.6

whats a good dvd cover software to make for dvds
 

A:dvd cover software

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RELEVANCY SCORE 33.6

How do you release the lid(cover) on a notebook PC?

A:open cover

Please provide the full model number of your notebook.How to Find Model Number of Notebook

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RELEVANCY SCORE 33.6

I have a Packard Bell desktop that needs more memory I know where to get the memory plug ins but I cannot find out how to remove the cover its a Imedia 1509 can anybody help out here I would be very much oblidged if you could.

Regards, James.
 

A:PC Cover removal

Packard Bell desktop looks like a standard case. Should have one or two screws (or thumbscrews) at the rear that hold the side panel in place. I'm sure you don't have a computer screw (if you can get one that'd be helpful) Look for a small screw driver or anything that fits and remove the screws (DON'T LOST THEM lol) and then slide the side panel towards the rear a little and Remove the old RAM and insert the New Memory sticks carefully into the slots and close up the case.
 

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RELEVANCY SCORE 33.6

I have an old Gateway ( I can't find any numbers on it to tell you the model number).I need to remove the hard case cover from it but I can't find a way to do it. The computer slides into a flat surface that allows the computer to stand upright. I have tried everything and can't find how to get the hard case off so I can get to the cd drive to fix it. would appreciate all helpful suggestions.
 

A:removing the cover

I wouldn't have a clue, but the usual procedure is either slide off the side of the case or lift it upward.
 

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RELEVANCY SCORE 33.6

I need to install a modem in a 4 year old Dell OptiPlex. I have removed the cover from dozens of different PC's, but I have never seen one like this. All help appreciated. Thanks.
 

A:Remove cover???

Many different models of Optiplex's out there. Each probably has a different way of removing the cover. Dell has the instructions on there website for most of these if you just search their website.
 

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RELEVANCY SCORE 33.6

Hello Support, I am searching for the correct product ID for the lower cover shown below:  The Lenovo product search tool shows the following Part ID: 01HY726 I have ordered this part but unfortunately the lower base cover was shipped without the cover in the middle (upper image). I have contact the support but it seems that it isnt possible to attach files in the emails, so the support didnt understand what I am searching for. This is the part that was shipped without the cover that I need: Can anybody tell me the correct product ID for the part I am seaching for? Thanks an Best regards P.Koppel

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RELEVANCY SCORE 33.6

HELLO I HOPE GET ANSWER FROME YOUI CLEANE MY KEYBORDS I REMOUVE EVERY KEY ALONE COVER  i want clean Touchpad my yoga 3 pro without open it from back if can i open the cover Touchpad from front like a keybord keys ??BECAUSE MY Touchpad whene i Touch it do some cliks  trk trk trk  and if i click at right or left buton its do " time cliks 

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RELEVANCY SCORE 33.6

Hi,

Just a quick one. I have heard that there are several sites that enable you to download CD covers.

I have tried to find such sites but to no avail. If anyone can offer any suggestions I would be most grateful. I am particularly interested in covers for the jewel cases (ie boxes) but any info gratefully received.

Thanks

Jampot
 

A:CD Cover sites

Some burners come with software to do that. I have not seen it on line, but you may want to check out the home page for your printer to see if they have software to do it or some you can DL.

John
 

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RELEVANCY SCORE 33.6

Hey,

The front cover of my music cd had a drink spilled on it so its now ruined, I have downloaded the cover but when i try to print it its either to big or to small. How can i print it just the right size?
 

A:Printing CD Cover's

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RELEVANCY SCORE 33.6

I have window xp computer and was wondering how do i burn image on to a blank cd so it have a cover.

A:Making cd cover

To burn an image on a CD/DVD you need a CD/DVD writer that supports Lightscribe.
Most of the newer writers support lightscribe.
You can then buy special lightscribe CDs and DVDs which are not much more expensive then ordinary discs.
When you install the software that comes with the writer it will install a lightscribe program which allows you to create and burn the image on the disc.
You can learn more about Lightscribe here:
http://www.lightscribe.com/gettingstarted/index.aspx

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