I attempted to perform a factory reset on my Compaq Presario CQ56. The system got stuck on 15% for 6 hours. I shut the system down and turned it back on. All that appeared was this message. "AN OPERATING SYSTEM WASN'T FOUND. TRY DISCONNECTING ANY DRIVES THAT DON'T COINTAIN AN OPERATING SYSTEM. PRESS CTRL+ALT+DEL TO RESTART." OTHER THAN THAT I CAN ONLY ACCESS F1 SYSTEM INFORMATION. F2 SYSTEM DIAGNOSTICS. F9 BOOT DEVICE OPTIONS. F10 BIOS SETUP. F11 SYSTEM RECOVERY. I INITIALLY HAD WINDOWS 7 OPERATING SYSTEM
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
How did you start the factory reset ?
If you tap F11 just after switching on do you get a menu ?
Please use the methods here to find your model details and include the information in your next reply :-
https://support.hp.com/gb-en/document/c00033108
I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"
I ran several command prompts including chkdsk, got a repair utility to repair registery... etc, defragmented and everything I tried every solution found online and I still get this error when useing updates. I even updated my drivers. I tried everything, s I even uninstalled my antivirus and tried it again. I gave up and tried to do a reset and also tried to whipe everything and do a reset and can not. really odd.
Any insight will be appreciated.
Also on the microsoft website I saw a security update dated 09/25/2017 ( today) and when trying to manually update it said it did not apply to my pc. I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one
This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer
BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.
I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.
Your display driver is outdated.
Update it by following these instructions.
How-To Install AMD Catalyst? Drivers For A Windows? Based System
Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.
What is the full model number of the HP desktop?
Read other 3 answersCan anyone help? I bought a laptop at a pawn shop and it still has an admin password on it and i dont have a reset disk. I want to factory reset it. Its a Compaq CQ57 running windows 7
Deal All,
I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.
Note: the recommended username (admin) and password (Blank) is not working
Thanking you all in advance.
I can't access BIOS, ThinkVantage menu by pressing that button or login to Windows. Also, I can' get recovery tool by entering S/N of notebook from Lenovo page. Is there any solution to my problem?
Read other answershi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.
Solved!
View Solution.
Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.
Read other 3 answersHi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica
Read other answersI was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again
Read other answersAfter factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up
Read other answersiv just got a new laptop and my quistion is as follows if i run a factory reset on my new hp laptop is there risks with this ?thankyou kindly
If everthing is working, then first make the Recovery disk set from the Recovery Manager. That way if anything goes wrong, it can return the PC to factory settings install. Once that is done, the entering the factory reset with F11 at start should not cause any trouble, but why would you want to do that if everything is working?
Read other 1 answersI have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.
I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?
Hi,Welcome to our community. To answer your question, the factory reset will reset the system to Windows 10. Please write to us if you have any queries.
Read other 1 answersI still cannot get into my computer. Only Bios. I am trying to reset this computer to factory default. I cannot log into Windows. I bought this on eBay about a year or two ago and it was supposed to come reset. I have contacted the seller on nimerou occasions and never responded with the password etc. it's just sitting next here collecting dust, please help! I can get into Bios.
Try the procedure here:http://support.hp.com/us-en/product/HP-Mini-110-PC-series/4004509/model/4041533/document/c01867418#A...
Read other 1 answersI have a Dell Inspirion N5110 that I received from my son-in-law that I would like to re-set to "new factory" and have everything that is on the computer erased. I don't want to have his personal files on the computer, not my business to snoop. The computer came with windows 7 home premium installed. I have since added SP1 to it. Is there some way to use the original factory image that I downloaded from Dell to do so that would included the SP1 pack? Would creating another image work? I have a complete back up of the computer.
Thanks
Rick
Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?
http://support.lenovo.com/us/en/
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hello i was using a pirated version of windows 7 ultimate until i bought the CD key at microsoft store. it was the upgrade version. i have a problem with BSOD. i debuged the .dmp files and the problems were ntkrnlpa.exe and Win32k.sys. Unfortunately, i cant delete any of those files. I want to factory reset but i cant because i dont have the CD. However i have a Genuine Windows 7 Ultimate CD Key. Any suggestions on how i can factory reset or remove the BSOD problems? Thanks in Advance.
By 'factory reset' I assume you mean format and re-install from scratch.
I suggest you purchase a Genuine Windows 7 CD to go with your Genuine Windows 7 CD Key. Beyond that I am unable to help as this forum does not support cracked/illegal software, while you may have a valid CD key you are still using a cracked version of the operating system.
I have an old hp pavilion and I am locked out of it. How do I just rest the whole computer since I can't even get in
What please do you mean by locked out
Locked out because of a password issue or locked out - it will not boot or if it does will not load windows
Hello,
Sorry if I'm in the wrong forum asking my question.
I recently ininherited a HP 8200 elite ultra slim desktop with 6gb SSD.
Question 1: how much storage is on 6GB SSD?
Most importantly how do I factory reset this PC?
My searched did not come up with anything from HP on how to factory reset this PC.
Please help.
Thanks in advanced.
tenwen said:
↑
how much storage is on 6GB SSD?Click to expand...
About 6 GigaBytes.
tenwen said:
↑
how do I factory reset this PC?Click to expand...
Upon power on: Esc - F10 - will get you into the area. Details here.
I did an F8 to do a factory reset. There is no Factory Reset Option available.
No OS disk provided to me by Dell.
My warranty has expired.
Dell said they can do the factory reset and no longer provides disks, if I bought a one year warranty for $250.
Is there any way to do this using MS Dos?
I see my system showing there is a recovery section.
Thanks.
If I factory reset it and it will be like the first time i started it then i wold like to factory reset it.. but i dont know how. a video tutorial will be better Please
Read other answersProblem started a few months ago with message imminent Hard Drive failure.I have swapped out the factory installed Seagate 500GB Hd for a WD 1TB HD and also bought recovery discs from the link on the HP website.To date I am getting anything ranging from error code: 0xe0ef000e to hard drive of the computer is smaller than the original shipped HD. The recovery process cannot continue.Several times have got to a point where I seem to be making progress but then after numerous prompts to insert the recovery discs and supplementary discs it throws the disc out.All I'm trying to do is take the desktop back to square one with bigger storage space.please help
Read other answersI am new to this forum and this is my first post... In light of recent events my computer has a ton of malware and spyware for the second time now... The first time I was able to go in and just go to control panel and factory reset it by clicking the option... now it no longer exists and It says I need a point to go back to... but I just want it clean and wiped, I went back to before I got the virus and it was still there after I restored it to that point so it was unsuccessful... How do I go about doing this with a complete system restore without using a point, I do NOT have an original disk with my OS because it came pre-installed with Home Premium... Any help would be appreciated!
Welcome to the Forum.
A restore point probably would not help because it is probably infected also.
We need some information to start off with.
What infections were found?
What programs did you run to remove the infections?
What anti virus programs do you use (Active)?
---------------------
Could you do this to give us some more information.
By Brink:
System Info - See Your System Specs
Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu
Read other answersHello, this is my first post so I hope I explain this correctly. I bought a new Alienware 15 which came preinstalled with Win 8.1, I updated to W10 and after a lot of updates and messing in W10 I got it to work really well. Over the weekend I took the most current W10 main update and it screwed my computer up (black screens, for ever boot ups, lost 2nd HDD upon restarts, etc) so I decided to factory restore Win 8.1 and then go back to Win 10 from there. Anyway, after going through the Alienware Respawn program to get back to Win 8.1. Once the restore was complete I started to log in where I received a message that I must be online to log in the first time. After clicking on the network icon in the lower left corner there was no network to show up which means that my network drivers either didn't migrate during the restore or my network card isn't working period. Anyway, is there a method to side step the log in or to update the drivers outside of the system. Otherwise my $2k gaming laptop bought less than a month ago is a 8 pound paper weights.
Read other answersProduct came with Windows 8.1 (not sure if 32 or 64 bit). Am attempting recovery for a friend who is not technically capable. Using HP Factory Recovery to do a full factory reset using the 5 DVD set created upon initial setup of the machine. Have since upgraded to Windows 10, but that upgrade can be done again upon a full reset. Am at the Factory Image Recovery Preparation page and have the Reformatting and Copying Files lines checked. Progress goes to 12% with 18 minutes remaining and process freezes (multiple attempts and always freezes at 12%). After quite a long wait, an error message appears stating that the Destination Drive is not Connected. Attempted to use an extrenal DVD drive as suggested in a tech forum, but this did not work as the system failed to read from the external drive. Is there a solution to this problem that does not require the disassembly of the machine to take the hard drive external as suggested in another tech forum? Or is there a clean DVD image set that HP can provide that will not cause this problem.
Solved!
View Solution.
Hi, The machine originally shipped with Windows 8.1 64bit ( Home ). If you wish to order a replacement set of Recovery Media for Windows 8.1, you can do so starting on the link below. http://support.hp.com/us-en/mediaorder/hp-15-g000-notebook-pc-series/6545564/model/6761879/softwareitem/819421-001/step1 An alternative option, if you're intending to upgrade the notebook to Windows 10 again, would just be to perform a clean installation of 10 - as the machine has been previously upgraded to 10, a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers. As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link. Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K
Read other 4 answersWhat a mess! I need to update drivers; am unsure what/which websites to trust mainly, bcuz of the "free" scans which point out trouble, then after finding the "solutions"; IP addresses and other id has been gathered then the price info is produced. Is "Drivers for Free Unlimited" legit?
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, 32 bit
Processor: Intel(R) Celeron(R) CPU 540 @ 1.86GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 33160 MB, Free - 8999 MB; D: Total - 33155 MB, Free - 24202 MB;
Motherboard: Acer, Volvi2
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled
Is there a standard/more efficient levels for Processor = 80 CPU Usage = 100% Physical Memory = 67%
Is there a way to reduce processor & cpu usage? Assistance is appreciated thank you.
Get the latest drivers from the PC (or motherboard) manufacturer's web site. If no specific instructions for installation order install the chipset first, then I like to install the networking and graphics and then the rest randomly.
Is there a way to reduce processor & cpu usage?Click to expand...
Do less at any given time.
sorry i want to recovey to win 7 and recovey my programes from hp like hp support assistanahmed000 wrote:i format my laptop and install win 10can i recovey my laptop to first time i open
Read other 4 answersi want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?
Read other answersHi everyone. I have had an Hp G60t-200 laptop for about 5 years and I want to do a factory reset. I have way too much stuff on it and would like to just start out with a clean slate again.
There is a problem. It orgionally came with windows vista pre-installed without the OS disks. I got the Windows 7 upgrade disks when windows 7 came out. I do not have the full version of Windows 7 OS nor do I have the Vista disks, which I don't think would be much help anyway.
My version of Windows is Windows 7 Home Premium 32bit Service Pack 1. I do have all the partitions in the recovery drive, but I'm not sure if they can help. Also I never made a system image at the time, because I was like 10. I do have a system recovery disk, but so far they have been no help. I do not want to keep any of the files and I have backed up all the important files, pictures, videos, etc...
Please help. None of the forums I have gone to had a solution. Thanks.
You can download the ISO of windows 7 OS - bit version you have and burn to a disc. Then do a clean install with that. Making sure to use current Product Key. If you can't find it, use Belarc to show you.
Official Windows 7 SP1 ISO from Digital River ? My Digital Life
http://www.belarc.com/free_download.html
I have a HP Pavilion Slimline s3712f using the Windows Vista Home Premium System. I do not have the disks because I purchased ir used. I now have another cimputer and would like to give this one to my grandkids. I cannot because I have tax information from when I was doing taxes can anyone help. I have tried F11.
You can create a Restore Disc to restore your computer to factory defaults.
Quote:
Complete the following steps to create the recovery disc set:
Click Start , click All Programs , click PC Help & Tools , and then click Recovery Disc Creation .
Click Next when the Welcome screen displays.
A window opens listing the number of blank discs required to make a complete recovery set.
Get the correct type and number of blank discs before continuing.
Click Next and follow the on-screen instructions to create the recovery discs.
For detailed instructions and graphics, see the following support document:
Creating a Recovery Disc Set in Windows Vista
My Toshiba laptop is currently screwed up, and right now, so I decided to try and factory restore it. Normally when I try to start it up, it brings me to the "Windows Error Recovery" screen. I do the "hold 0" thing and I get brought to the screen to choose an operating system, but when I do it just brings me to the "Windows Error Recovery" screen, rather than a warning screen, which is what I'm told should appear.
I have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?
Run the Lenovo One Key Recovery: https://support.lenovo.com/us/en/solutions/ht077084
Read other 2 answersLaptop is toshiba satellite L745 64bit Windows 7.
At start up pressing f12 goes to HDD recovery, but pressin Y don't work.
Regular startup shows up as image attached. Does it mean anything?
Also pressing f8 to go safe mode don't work.
On a Tosh it is the Zero key, not F12.
https://support.toshiba.com/support/...tentId=2737864
I'm having issues with a MSI CR 600 with windows 7, I saved all my photos and files that I wanted to keep. I then proceeded to do a factory reset and the counter is still counting at just over 600 minutes. I don't have a boot disk for it, I'm just wondering if it normally takes this long or longer? Any help would be appreciated.
Read other answershiya trying to factory reset a 2nd hand mackine but when i start the processb keep getting a message saying i m running on battery power and need to be connected to a 240v mains system even tho its all plugged in to the mains anyone got any ideas plz
Read other answersOK, so I bought an HP EliteBook from an auction that was used by a business that is currently running Windows 7 Professional. I want to reset the PC to factory but I do not have admin rights and ask for Domain password everyday I try, Any Ideas
It may not even have a Recovery partition if it was business used.
What does it show under disk management?
My laptop won't reset where it fully cleans and removes everything. I've done it once before. The second time I tried to do it, it didn't clean everything and it told me this. This third time, it doesn't do any cleaning at all. There's a message that tells me this. How do I get the laptop reset to factory settings again? The laptop is operating on Windows 10. Please help!
Read other answersHi ,I tried to do a reset of sons notebook ,got to 54% then said there was a problem so to cancel . Kept trying and eventually got the following message . The followibg configuration change was requested for this computers TPM .Clear TPM Press F1 to accept or F2 to reject . I have tried both and cant get past the hp logo at start . Can anyone help or do I need to take it to shop .
Hi,If you desire, you can clean install Windows 10 Home edition in your Stream notebook, using Microsoft windows media creation tool by creating bootable installation USB.Stream is a budget notebook with very low storage capacity and hardware components. Recovery may fail due to not enough storage capacity and memory.You could try clean install. Windows will be automatically activated after installation while connected to internethttps://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlAdditional drivers, you can download from your HP support page.RegardsVisruth
Read other 1 answersSo I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!
Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818
Read other 1 answersAbout a year ago I gave this computer to my son who was about to start school, now that i have it it is filled with viruses and i cant remember the administrators password. the email i have registered to the computer is no longer available, is there a way for me to factory reset my computer?
Read other answershi im trying to do a factory reset but i get to recovery and its telling me to save files which i have then it just restarts ????? then nothing
Hi and welcome to TSF
Have you checked the manual for your PC on how to do a factory restore?
Did you make recovery disks when you first got it?
The make and model of your PC?
BG
Hello, I have an older custom built PC from my father and it's starting to get a little buggy as of late, freezing and such, and honestly the hard drives are getting too full, I feel it'd be better to just wipe the thing clean and start over.
The downside is I have no CD with which to reset it, and I want to make sure I'm doing it completely right, IE I don't want to delete my OS with it or completely break my PC. Any info you need for this I can provide willingly, thank you!
Quote: Originally Posted by Oneiroi
Hello, I have an older custom built PC from my father and it's starting to get a little buggy as of late, freezing and such, and honestly the hard drives are getting too full, I feel it'd be better to just wipe the thing clean and start over.
The downside is I have no CD with which to reset it, and I want to make sure I'm doing it completely right, IE I don't want to delete my OS with it or completely break my PC. Any info you need for this I can provide willingly, thank you!
Ask your father for the Windows 7 DVD's.
I am a college student and I recently bought an Acer Aspire R11 Notebook and I am now having problems... My student data files are on a flash drive, I went to put it in last night and it wouldn't respond... I tried the flash drive in the computer at my school and I was able to see my files... Tonight I came home and I tried again and yet again it said "flash drive not responding". So I was going to factory reset the computer and googled how to do it. I have windows 8 so I have tiles like an iPhone. I clicked on the settings tile and it just stalled with the logo on the screen and will not open.. I have tried many times to open settings and just keeps stalling. I have 2 presentations due in a couple of days with no other way to do them. So please if you could help, I would greatly appreciate it.
Thank you
Cassandra Hill
Upgraded to windows 10 from pre installed 8.1 about 1 year ago,now what to go back to windows 8.1 but can't do factory reset to get rid of windows 10 please please can anyone help
wendy1358 Hello;Allow me to welcome you to the HP forums!While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!If that is not bad enough, the Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work: http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Recovery-Manager-Blocked-After-Windo...This means that RESET no longer works on your laptop due to your doing the Win10 Upgrade.To actually restore your PC to its original condition, you need something known as HP Recovery Media. To see if there is Recovery Media available for your PC, I will need the detailed product number: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001We can proceed once you provide the information.Thanks
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