I attempted to perform a factory reset on my Compaq Presario CQ56. The system got stuck on 15% for 6 hours. I shut the system down and turned it back on. All that appeared was this message. "AN OPERATING SYSTEM WASN'T FOUND. TRY DISCONNECTING ANY DRIVES THAT DON'T COINTAIN AN OPERATING SYSTEM. PRESS CTRL+ALT+DEL TO RESTART." OTHER THAN THAT I CAN ONLY ACCESS F1 SYSTEM INFORMATION. F2 SYSTEM DIAGNOSTICS. F9 BOOT DEVICE OPTIONS. F10 BIOS SETUP. F11 SYSTEM RECOVERY. I INITIALLY HAD WINDOWS 7 OPERATING SYSTEM
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
How did you start the factory reset ?
If you tap F11 just after switching on do you get a menu ?
Please use the methods here to find your model details and include the information in your next reply :-
https://support.hp.com/gb-en/document/c00033108
BSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.
I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.
Your display driver is outdated.
Update it by following these instructions.
How-To Install AMD Catalyst? Drivers For A Windows? Based System
Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.
What is the full model number of the HP desktop?
Read other 3 answersI got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"
I ran several command prompts including chkdsk, got a repair utility to repair registery... etc, defragmented and everything I tried every solution found online and I still get this error when useing updates. I even updated my drivers. I tried everything, s I even uninstalled my antivirus and tried it again. I gave up and tried to do a reset and also tried to whipe everything and do a reset and can not. really odd.
Any insight will be appreciated.
Also on the microsoft website I saw a security update dated 09/25/2017 ( today) and when trying to manually update it said it did not apply to my pc. I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one
This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer
Can anyone help? I bought a laptop at a pawn shop and it still has an admin password on it and i dont have a reset disk. I want to factory reset it. Its a Compaq CQ57 running windows 7
Deal All,
I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.
Note: the recommended username (admin) and password (Blank) is not working
Thanking you all in advance.
After factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up
Read other answersHi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica
Read other answersI was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again
Read other answershi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.
Solved!
View Solution.
Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.
Read other 3 answersI have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.
I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?
Hi,Welcome to our community. To answer your question, the factory reset will reset the system to Windows 10. Please write to us if you have any queries.
Read other 1 answersPLEASE.......
I have tried contacting dell and they have not helped me. I bought this dell dimension e310 at a pawn shop about a month ago and I want to delete everything off of it. I want t start all over. nothing on it.
Hello and Welcome to TSF!!!
So you want to install operating system from scratch right?
You will need an operating system CD [don't know which one operating system you want to install on your machine],
and do a clean install...
Here is the link where it is provided step-by-step how to install operating system:
Step-by-Step install
Hi, im trying to factory reset my computer because i'm just tired of having a full HD, and random software from years ago. Anyways, my current OS is Windows 7 and I have an Alienware m15x. Now i've read up on a few ways to restore this specific computer, however, I don't have the installation disc, AlienRespawn/DellDataSafe does not appear when press f8 at boot menu, and i don't have a factory system image to recover from apparently. So with this being said, Is there anyway to factory reset? I have a bootable USB drive with windows 7 recovery on it, but I need a system image or something I believe.
EDIT:I've also tried download AlienRespawn Win 7 patch off of alienware.com but when I try to use it it says "Change.MBR failed"
Hi Deathwishxvi,
Are you actually looking to reset your computer's setting to original factory settings?
or... clear clutter in your hard disk (i.e. files, software, etc...)?
Upgraded to windows 10 from pre installed 8.1 about 1 year ago,now what to go back to windows 8.1 but can't do factory reset to get rid of windows 10 please please can anyone help
wendy1358 Hello;Allow me to welcome you to the HP forums!While Microsoft tells you that there is no risk in the Win10 Upgrade, because they let you believe that you can always revert back to your original OS and setup within 30 days, the ugly fact of the matter is that the Win10 GoBack function has proven to be unreliable -- and when it fails, it can leave machines in a corrupted state -- which doesn't always happen, but it does happen often enough to be a problem and you won't get any warning in advance that it is going to trash your PC!If that is not bad enough, the Win10 Upgrade is know, in some cases, to corrupt the Recovery partition stored there by the OEM that built the original machine. This pretty much guarantees that no HP Recovery is going to work: http://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/HP-Recovery-Manager-Blocked-After-Windo...This means that RESET no longer works on your laptop due to your doing the Win10 Upgrade.To actually restore your PC to its original condition, you need something known as HP Recovery Media. To see if there is Recovery Media available for your PC, I will need the detailed product number: http://support.hp.com/us-en/document/c03754824?jumpid=reg_r1002_usen_c-001_title_r0001We can proceed once you provide the information.Thanks
Read other 2 answersI have had a hard drive failure. I have installed a new hard drive. I would like to find and install the original software and operating system. Where do I find it? What is the procedure? Thanks!
Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?
http://support.lenovo.com/us/en/
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Product came with Windows 8.1 (not sure if 32 or 64 bit). Am attempting recovery for a friend who is not technically capable. Using HP Factory Recovery to do a full factory reset using the 5 DVD set created upon initial setup of the machine. Have since upgraded to Windows 10, but that upgrade can be done again upon a full reset. Am at the Factory Image Recovery Preparation page and have the Reformatting and Copying Files lines checked. Progress goes to 12% with 18 minutes remaining and process freezes (multiple attempts and always freezes at 12%). After quite a long wait, an error message appears stating that the Destination Drive is not Connected. Attempted to use an extrenal DVD drive as suggested in a tech forum, but this did not work as the system failed to read from the external drive. Is there a solution to this problem that does not require the disassembly of the machine to take the hard drive external as suggested in another tech forum? Or is there a clean DVD image set that HP can provide that will not cause this problem.
Solved!
View Solution.
Hi, The machine originally shipped with Windows 8.1 64bit ( Home ). If you wish to order a replacement set of Recovery Media for Windows 8.1, you can do so starting on the link below. http://support.hp.com/us-en/mediaorder/hp-15-g000-notebook-pc-series/6545564/model/6761879/softwareitem/819421-001/step1 An alternative option, if you're intending to upgrade the notebook to Windows 10 again, would just be to perform a clean installation of 10 - as the machine has been previously upgraded to 10, a hardware profile ( Digital Entitlement ) will have been recorded by the activation servers. As long as the previous installation of Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own installation media and perform a clean installation as detailed in the guide on the following link. Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed. http://www.howtogeek.com/224342/how-to-clean-install-windows-10/ Regards, DP-K
Read other 4 answerspapaike Hello;Allow me to welcome you to the HP forums!I read your post about problems loading Win10 and wanted to help -- but need more information. Are you trying to install Win10 and it's stuck in the installation process? Or, did you alread install it, and now upon reboot, it's stuck? Also, if this was a Win10 Upgrade, what was the version of the prior OS? And, please follow these instructions to obtain the detailed produce number, as we need that information to provide detailed assistance: Finding Your HP Product Model Number | HP® Customer Support We can proceed once you provide the information.Thanks
Read other 1 answersI have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?
Run the Lenovo One Key Recovery: https://support.lenovo.com/us/en/solutions/ht077084
Read other 2 answersI was Givin a 2002 Dell inspiron 6000 Microsoft Windows XP tonight from a friend and I need to factory reset it but no matter what I have done, tryed, or looked up on the Internet I can't find anythin helpful.... PLEASE HELP
What is the model number and the service tag number on your Dell Inspiron.
Does it has already Windows XP in it that you want to reset.
I have a Dell laptop with windows 10 on it and I recently got a virus. Last night I was on it and I notoced something wrong abot an hour later the virus must of cut off my internet use as my laptop is telling me there is nothing in my laptop to recieve wifi and almost nothing works on it and the virus protector that isnt actually set up keeps getting attacked. not a big deal I have never used that one and dont know if t actually works. I wanted to buy norton but by the time I was about to the internet was innaccessable and now I figured I have nothing on my laptop really that I could just factory reset the laptop... well that wont work it says Unable to remove personal documents. Or something alone those lines. So now I dont know what my next step is... please help
What's the model name and model number of your Dell, and what's the 7-character "service tag/serial" number on it?
Using a third-party antivirus app (Norton, McAfee, AVG, etc.) in Windows 10 can cause problems, especially when trying to install an upgrade/update.
My advice is to stick with its built-in antivirus app, Windows Defender.
I'm not qualified to help you in the "Virus & Other Malware Removal" section with infection issues, so be patient until one of the specialists here replies.
This section is very busy, so you may not get a reply for 24 - 48 hours.
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I am gonna cut to the chase:
i have clean installed windows 7, updated Bios, my bios boot configuration are reset, i have asus k55a and an OEM recover parition and after the clean install i can`t use f9 (as it shown in this site ) and i can`t use my oem parition i am sure it`s there as show in the screenshot so can anyone help me? i need factory reset because my warranty has expired lol
Thanks in advance
Quote:
i need factory reset because my warranty has expired lol
If warranty is already expired, why do you need a factory recovery ? ( when everybody usually want a clean install ). I am at a loss here.
In a MBR partitioned disk, giving OEM Recovery partition the "Active" mark can be used to kick start the recovery process. However GPT partition scheme changes everything and this old trick won't work anymore. If the installation image inside the "Recovery" partition is in "WIM" format, you may be able to manually restore the OS from it.
PLEASE READ == I use a genuine copy of Windows 7 Home Premium and now want to factory restore my whole computer after 4-5 years of use. Every tutorial I've read and watched have a button on the control panel that says "Restore to factory condition" but my computer doesn't have that button! I have tried EVERY video teaching me how to factory reset and need help now.
I do not have the restore disk because the PC was given to me by my brother and he bought it YEARS ago.
What is the make and model of the computer? Right click Computer > Manage > Disk Management. Is there a partition that is about 12GB in size labeled recovery?
Read other 1 answersi accidentally deleted a bunch of stuff on my computer. i?ve have tried watching the ?how to download a browser without a browser? videos but none of them work. i?ve resorted to doing a factory reset. a have a slight problem, being that my keyboard does not work. when the computer is booting up i?m not able to go to the screen for me to be able to do that because my keyboard doesn?t work. please help!!
sorry i want to recovey to win 7 and recovey my programes from hp like hp support assistanahmed000 wrote:i format my laptop and install win 10can i recovey my laptop to first time i open
Read other 4 answersHP has informed me I need to do a factory reset of my HP Pavilion LK8JHHPQ laptop. I've never done one before. Could someone provide the instructions for such an operation? If I'm not mistaken all the applications and programs that came with the system will be restored, is that right? I would only have to install any programs I've loaded myself, such as Word. I should save all the files I need before running the factory reset, is that right? Thanks
Read other answersHow do you factory reset a MT42 thin client laptop? Any help will be much appreciated, thanks in advance!
Read other answersHi, im just wondering if anyone here knows how to factory reset a hp omen hewlett packard gaming laptop at all?Many thanks.
Hello If you look under My PC you should see Windows (C: ) and Recovery (D: ). If there is no Recovery partition you will have to buy the Recovery discs. Please go through this guide, will help you step by step : http://support.hp.com/sg-en/document/c04497680 Hope this helps, for any further queries reply to the post and feel free to join us again !! **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee
Read other 1 answersHi all,
Please i need help to recover apps that came with G50-45 laptop.
My system was running so slow so i decided to set to factory without knowing i would lose apps that came with it when i bought it.
is there anyway i can get those back, especially evernote and onekey recovery?
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
Solved!
Go to Solution.
Hi azanene ,
Welcome to the Community Forums.
How did you perform the factory reset?
About OKR (page 26), usually turning off the machine and pressing the Novo Button (item 2 page 9) to turn on.
OKR menu would offer System Recovery from initial backup that would restore also same preloaded factory application similarly installed using a factory imager.
About one note , it is installed on Windows as feature when you log in your microsoft account .
Microsoft store would likewise offer same Lenovo apps using the keyword lenovo.
Hope this help answer your query.
Update us how things go.
Regards
I am putting my laptop up for sale. I have removed all personal files. How do I factory reset the laptop?
Read other answersI am a college student and I recently bought an Acer Aspire R11 Notebook and I am now having problems... My student data files are on a flash drive, I went to put it in last night and it wouldn't respond... I tried the flash drive in the computer at my school and I was able to see my files... Tonight I came home and I tried again and yet again it said "flash drive not responding". So I was going to factory reset the computer and googled how to do it. I have windows 8 so I have tiles like an iPhone. I clicked on the settings tile and it just stalled with the logo on the screen and will not open.. I have tried many times to open settings and just keeps stalling. I have 2 presentations due in a couple of days with no other way to do them. So please if you could help, I would greatly appreciate it.
Thank you
Cassandra Hill
About a year ago I gave this computer to my son who was about to start school, now that i have it it is filled with viruses and i cant remember the administrators password. the email i have registered to the computer is no longer available, is there a way for me to factory reset my computer?
Read other answershi im trying to do a factory reset but i get to recovery and its telling me to save files which i have then it just restarts ????? then nothing
Hi and welcome to TSF
Have you checked the manual for your PC on how to do a factory restore?
Did you make recovery disks when you first got it?
The make and model of your PC?
BG
Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated
Hi everyone,
I have had to do a factory reset on my PC, My OS is Windows 7 Home Premium. PROCESSOR: AMD E 350 PROCESSOR 1.60 GHZ
RAM: 4.00 GB (350 USABLE)
SYSTEM TYPE: 64-BIT OPERATING SYSTEM
I would like ALL FREE software to help me stay safe and clean and yes I know common sense will help me safe and clean.
At the moment I have Bitdefender Antivirus FREE installed and I would like to know if I could also add the following:
1. Malwarebytes FREE Antimalware?
2. CCleaner?
3. Add Block Plus?
4. Heimdal Free (Heimdal Free is a program that scans your computer for outdated and possibly vulnerable programs and automatically updates them to the latest version for you.)
5. Last but not least FREE SpywareBlaster?
Thank you in advance for your help, advice and comments, I look forward to hearing from you soon.
Kind Regards
TheHappyOne
1. Malwarebytes Anti-Malware Free: Certainly yes. MBAM Free is an effective on-demand scanner and also adept at removing malware. Just remember to run a scan regularly, as the free version do not offer real-time protection and automatic scanning.2. CCleaner: Yes. Don't use the Registry Cleaner option, though.3. Adblock Plus: Yes. If you use Chrome however then I recommend uBlock, which is less resource intensive than Adblock Plus.4. Heimdal Free: I prefer Secunia PSI, as Secunia scans everything - Heimdal doesn't.5. SpywareBlaster Free: Yes.Hope this helps Regards,Alex
Read other 27 answersI just bought this at a Pawn Shop, and the warranty has expired. I ned to reset the Factory settings. I want to play Farmville.
Read other answersHow do i factory rest my HP Compaq dc7900 small form factor without having a start up disc..it's having some issues and I think it would be best if I just reset it back to the beginning..any one have any suggestions
Read other answersI want to factory reset my laptop and it will not let me so can you help me with this problem?
Read other answersIm trying to reset my computer so my son can have it. I have pushed F11 and tapped F11 to no avail. Not sure how to get passwords off so he can just have computer like brand new. Please help. Thanks.
Read other answersI am having some issues with my desk top computer and I was woundering if my model comes with a FACTORY RESORE POINT to put it back to when i first turned it on when I brought it.I have saved and deleted all files and pictures and other staff and then I have uninstalled all programs I have installed sinse I brought it.Now I am unable to find factory restore point and I hope it has one. Can any tell if it comes with ( FRP) and how to do it. Thanks to all MICHAEL
Hi, Michael: See if the info at the link below is of help to you... http://support.hp.com/us-en/document/c04758961
Read other 1 answersI have a HP Pavilion Slimline s3712f using the Windows Vista Home Premium System. I do not have the disks because I purchased ir used. I now have another cimputer and would like to give this one to my grandkids. I cannot because I have tax information from when I was doing taxes can anyone help. I have tried F11.
You can create a Restore Disc to restore your computer to factory defaults.
Quote:
Complete the following steps to create the recovery disc set:
Click Start , click All Programs , click PC Help & Tools , and then click Recovery Disc Creation .
Click Next when the Welcome screen displays.
A window opens listing the number of blank discs required to make a complete recovery set.
Get the correct type and number of blank discs before continuing.
Click Next and follow the on-screen instructions to create the recovery discs.
For detailed instructions and graphics, see the following support document:
Creating a Recovery Disc Set in Windows Vista
I have an old hp pavilion and I am locked out of it. How do I just rest the whole computer since I can't even get in
What please do you mean by locked out
Locked out because of a password issue or locked out - it will not boot or if it does will not load windows
I still cannot get into my computer. Only Bios. I am trying to reset this computer to factory default. I cannot log into Windows. I bought this on eBay about a year or two ago and it was supposed to come reset. I have contacted the seller on nimerou occasions and never responded with the password etc. it's just sitting next here collecting dust, please help! I can get into Bios.
Try the procedure here:http://support.hp.com/us-en/product/HP-Mini-110-PC-series/4004509/model/4041533/document/c01867418#A...
Read other 1 answers(second request)
I seem to have lost the ability to perform a factory reset on my compaq 5000. When I insert the Compaq Recovery CD and restart the PC, it goes to the blue screen with the five options, however, option 4 (factory reset) is stating that I need to have the Recovery CD in order to do that...yet the CD is already in the drive. The CD drive is working just fine...thank You.
Maybe you installed a new CD/DVD drive. The CD should be in the first optical drive.
Need help doing a factory reset without admin password or recovery disk f11 doesnt.go to recovery start up menu i can only get the system defaults my dad put in the password and forgot it im using windows 7
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