I attempted to perform a factory reset on my Compaq Presario CQ56. The system got stuck on 15% for 6 hours. I shut the system down and turned it back on. All that appeared was this message. "AN OPERATING SYSTEM WASN'T FOUND. TRY DISCONNECTING ANY DRIVES THAT DON'T COINTAIN AN OPERATING SYSTEM. PRESS CTRL+ALT+DEL TO RESTART." OTHER THAN THAT I CAN ONLY ACCESS F1 SYSTEM INFORMATION. F2 SYSTEM DIAGNOSTICS. F9 BOOT DEVICE OPTIONS. F10 BIOS SETUP. F11 SYSTEM RECOVERY. I INITIALLY HAD WINDOWS 7 OPERATING SYSTEM
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.
You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
How did you start the factory reset ?
If you tap F11 just after switching on do you get a menu ?
Please use the methods here to find your model details and include the information in your next reply :-
https://support.hp.com/gb-en/document/c00033108
I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"
I ran several command prompts including chkdsk, got a repair utility to repair registery... etc, defragmented and everything I tried every solution found online and I still get this error when useing updates. I even updated my drivers. I tried everything, s I even uninstalled my antivirus and tried it again. I gave up and tried to do a reset and also tried to whipe everything and do a reset and can not. really odd.
Any insight will be appreciated.
Also on the microsoft website I saw a security update dated 09/25/2017 ( today) and when trying to manually update it said it did not apply to my pc. I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one
This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer
Getting an infinite loading sort of error where my comp goes to HP loading screen, blackscreen, turns off, and repeats. Very annoying and nothing I've seen so far is working. I don't have a disk or drive to use to reload Windows with, and I didn't set any system restore points like an idiot, so I'm stuck here. I'm not that great with computers so any help would be appreciated, thanks.
What is the full model number of the HP desktop?
Read other 3 answersBSOD Still crashes after a factory reset. Attempt to reset the display driver and recover from timeout failed.
I thought a clean factory reset will fix the issue. But it is still has the BSOD. I have uploaded the zip file that contains the dump as instructed.
Your display driver is outdated.
Update it by following these instructions.
How-To Install AMD Catalyst? Drivers For A Windows? Based System
Code:
fffff880`046e0000 fffff880`04cf7000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Thu Jul 02 18:45:07 2009 (4A4CF223)
CheckSum: 005C2509
ImageSize: 00617000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Deal All,
I need your kind assistance, we have a RICOH MP 2501SP copier machine, but since yesterday it asks for the username and password (please check the attached photo), could someone please tell me how to factory reset it? we don't have the right username and password.
Note: the recommended username (admin) and password (Blank) is not working
Thanking you all in advance.
I was having issues with my hp laptop, so I tried a few solutions, none worked , so I had to factory reset my laptop with the help hp tools , whist doing this however I got the message, "windows could not complete the installation. To install windows on this computer, restart the installation. But every time I restart it, it shows up again
Read other answershi,i wanted to know if hard reset and factory reset are the same things?my laptop won't turn on and i found out that i can hard reset that, but i do not want any of my data on hard disk to be erased. is it possible?(i've shut it down before so there is no data on RAM)thanks in advance.
Solved!
View Solution.
Hi, No, factory reset will bring your machine back to facory status (the time opening the box) byt hard reset won't. Regards.
Read other 3 answersHi,I cannot log in on the Windows screen. I have a password for Bios. I just need to be able to get into this computer, I bought almost 2 years ago on eBay and have not been able to use it! Please help! I just want to reset this so I can use it.Thank you, Jessica
Read other answersAfter factory resetting my pc, it was installing windows and i accidentally turned it off. now everytime i turn it on it says i have to click ok to restart as it was turned off during windows installation when i do it just repeats the same time no matter how many times i click ok and it restarts. please help as my computer is not booting up
Read other answersMy laptop won't reset where it fully cleans and removes everything. I've done it once before. The second time I tried to do it, it didn't clean everything and it told me this. This third time, it doesn't do any cleaning at all. There's a message that tells me this. How do I get the laptop reset to factory settings again? The laptop is operating on Windows 10. Please help!
Read other answersHi,Unless you have deleted the Recovery partition on your machine, otherwise your machine should have a Recovery partition. Make sure backing up all of your files before restoring the PC/laptop to factory settings.To set your PC/laptop to factory settings, restart the PC/laptop. At the HP welcome screen hit repeatly the F11 key (or Esc key) to launch the recovery process. Follow the instructions provided on the screen.Please also check this: http://h50146.www5.hp.com/lib/doc/manual/workstation/xw8400/HP_Backup_and_Recovery_Manager_User_Guid... Otherwise you need a Recovery set. Regards.
Read other 1 answersI was factory resetting my PC because I downloaded some stuff that probably gave me malware because adds we're popping up from nowhere all over my desktop. Then all of a sudden, half way through the reset, it stopped. I tried continuing on my PC or I just restarted it I don't fully remember. But when my PC was on, It wouldn't pass the Acer start splash. Now it won't restarting and still won't pass the splash... Does anyone know who I can fix this?
What a mess! I need to update drivers; am unsure what/which websites to trust mainly, bcuz of the "free" scans which point out trouble, then after finding the "solutions"; IP addresses and other id has been gathered then the price info is produced. Is "Drivers for Free Unlimited" legit?
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Basic, 32 bit
Processor: Intel(R) Celeron(R) CPU 540 @ 1.86GHz, x64 Family 6 Model 22 Stepping 1
Processor Count: 1
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 33160 MB, Free - 8999 MB; D: Total - 33155 MB, Free - 24202 MB;
Motherboard: Acer, Volvi2
Antivirus: Bitdefender Antivirus Free Edition, Updated: Yes, On-Demand Scanner: Enabled
Is there a standard/more efficient levels for Processor = 80 CPU Usage = 100% Physical Memory = 67%
Is there a way to reduce processor & cpu usage? Assistance is appreciated thank you.
Get the latest drivers from the PC (or motherboard) manufacturer's web site. If no specific instructions for installation order install the chipset first, then I like to install the networking and graphics and then the rest randomly.
Is there a way to reduce processor & cpu usage?Click to expand...
Do less at any given time.
Hey guys, having a bit of trouble here. i used to live in an old child safety house, and they gave me an old laptop to keep. (Lenovo thinkpad; windows 7) i have access to they local user account, which is not an administrator account. i don't know the password for the admin account either. basically what i want to do is to factory reset this laptop because they have a program on it that will only allow admins to install most games and stuff i download. I've tried resetting the password through cmd.exe but it wont let me, it says access is denied, ive tried download a password reset key thing and it wouldnt work either. any way i can get around this? any help is appreciated
I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?
Yogi119 wrote:I purchased this laptop aftermarket. I am looking to resent the computer to clear the old owners information frmo the system. Could someone assist me in doing so?Hi, Heres what you need to do. Use one of the following methods to open Windows Recovery Environment:Restart your computer and immediately press the F11 key repeatedly. The Choose an option screen opens.Click Start . While holding down the Shift key, click Power, then select Restart. Continue holding down the Shift key as the computer restarts, until the Choose an option screen opens.On the Choose an Option screen, click Troubleshoot.Figure : Clicking TroubleshootClick Reset this PC.Figure : Clicking Reset this PCIf you want to keep your personal files and customizations, click Keep my files, then click Reset. Your computer reinstalls the operating system and your computer restarts. You are done.If you want to remove all files, click Remove everything and continue to the next step.Figure : Keep my files and Remove everything optionsIf you only want to remove everything from the drive where Windows is installed, click Only the drive where Windows is installed. If you want to remove all files from the computer, click All drives.Figure : Remove everything from one drive or all drivesYou can fully clean the drive, so that no files are recoverable, or you can delete your files.Figure : Just remove my files or fully clean the drive optionsIf you want to delete your files, click Just remove my files.... Read more
Read other 1 answersI bought my wife a new laptop and my grandson set it up. We have subsequently tried to log on but it doesn't recognise the password as remembered. It says to reset the p/w but you can't do that without logging in to the system. Probably the best solution is to do a factory reset and start again. How do you do that please?
Wally559903 Hello;Allow me to welcome you to the HP forums!To factory reset your laptop, while it is booting, hold down the F11 key. That will invoke the HP Recovery Manager, and using that, you can do a reset.However, if you want to RETAIN what you have, there is another way -- to reset the password ... Sorry, we're not allowed to tell you how to bypass the password ... but ... if you Google for Trinity Rescue Kit, you will be lead to a site where you can download an image file from which you can burn a CD. They might also have USB images -- don't know for sure.If you get a lot of results, then go to the MajorGeeks site -- that is trustworthy.Once you have this, you have a choice of media to create:1) If you can boot from CD, download and install ImgBurn and use the Write Image to Disk option to create a bootable CD.2) If you can boot from USB, download and install RUFUS and use the option to create a bootable USB stick from the ISO file.Once you have made the boot media, boot your PC and use the option to BLANK the password.After that, you should be able to login to the PC -- and then, set a new password.Good Luck
Read other 2 answersHello, I have an older custom built PC from my father and it's starting to get a little buggy as of late, freezing and such, and honestly the hard drives are getting too full, I feel it'd be better to just wipe the thing clean and start over.
The downside is I have no CD with which to reset it, and I want to make sure I'm doing it completely right, IE I don't want to delete my OS with it or completely break my PC. Any info you need for this I can provide willingly, thank you!
Quote: Originally Posted by Oneiroi
Hello, I have an older custom built PC from my father and it's starting to get a little buggy as of late, freezing and such, and honestly the hard drives are getting too full, I feel it'd be better to just wipe the thing clean and start over.
The downside is I have no CD with which to reset it, and I want to make sure I'm doing it completely right, IE I don't want to delete my OS with it or completely break my PC. Any info you need for this I can provide willingly, thank you!
Ask your father for the Windows 7 DVD's.
I have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?
Read other answershi im trying to do a factory reset but i get to recovery and its telling me to save files which i have then it just restarts ????? then nothing
Hi and welcome to TSF
Have you checked the manual for your PC on how to do a factory restore?
Did you make recovery disks when you first got it?
The make and model of your PC?
BG
If I factory reset it and it will be like the first time i started it then i wold like to factory reset it.. but i dont know how. a video tutorial will be better Please
Read other answersHow do I perform a factory (Win10 Prof) reset, because I have to sell my Thinkpad p50? I would like to erease all personal data but maintain the lenove features? Thank you!
Read other answerswhy dont the f8 key work to repair my inspiron 1440 i have held it down i have tapped it i have tried the f8 key by its self and also with ctrl key and still nothing
So I was given a hp stream from a family member and went to factory reset and all goes well until about the 50 percent mark, it then tells me a error has occurred.I have tried doing this several times and still says the same thing, please Help!!
Hi: The only suggestion I can offer would be to make your own plain W10 installation media and use that to clean install W10. Use the Media Creation Tool from the link below. https://www.microsoft.com/en-us/software-download/windows10 Then install the drivers and available software from your notebook's support and driver page. https://support.hp.com/us-en/product/HP-Stream-11-y000-Laptop-PC/12499227/model/12716818
Read other 1 answersup graded from windows 7 to windows 10. notebook was updating window 10 and during the update restarted and never came back on. tried to recover from the f11 key and got nothing what can i do. how can i obtain a recovery disk for this notebook. been to the websight but was never able to get the help i needed. any information or tip would be deeply apprecaited. system didn't come with a recovery disk respectfully,
Well, the system did come with a Recovery option, but since the Windows 10 up grade it probably will not longer function with the F11 key. The one option is to do a Windows 10 reset or a clean reinstall using the Windows 10 Download tool
Read other 1 answerstrying to do a factory reset on my old dell dimension e520 and the only I am getting is command prompt window" x:\windows\system32>wpeinit" someone please help me because I really want and need to restore this computer.
Dell restore disks are sold online. (Google for vendors.)
You will need the product key off the sticker on your Dell. The Dell site shows where to find those.
I can't factory reset my laptop because:-there is no recovery in my Program Files;-Using Recovery it asks me for a disk ( don't have one);-Using F8 (not F11) I can access the recovery but there is no sixth option;-I dont have an USB either.Please help!
Read other answersHi ,I tried to do a reset of sons notebook ,got to 54% then said there was a problem so to cancel . Kept trying and eventually got the following message . The followibg configuration change was requested for this computers TPM .Clear TPM Press F1 to accept or F2 to reject . I have tried both and cant get past the hp logo at start . Can anyone help or do I need to take it to shop .
Hi,If you desire, you can clean install Windows 10 Home edition in your Stream notebook, using Microsoft windows media creation tool by creating bootable installation USB.Stream is a budget notebook with very low storage capacity and hardware components. Recovery may fail due to not enough storage capacity and memory.You could try clean install. Windows will be automatically activated after installation while connected to internethttps://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.htmlAdditional drivers, you can download from your HP support page.RegardsVisruth
Read other 1 answersI have an Inspiron 3847 which was upgraded from windows 8.1 to windows 10.
I created a recovery usb drive using windows 10. If I need to do a factory reset, will it reset to windows 8.1 or windows 10?
Hi,Welcome to our community. To answer your question, the factory reset will reset the system to Windows 10. Please write to us if you have any queries.
Read other 1 answersOK, so I bought an HP EliteBook from an auction that was used by a business that is currently running Windows 7 Professional. I want to reset the PC to factory but I do not have admin rights and ask for Domain password everyday I try, Any Ideas
It may not even have a Recovery partition if it was business used.
What does it show under disk management?
hii have a dell laptop and it is full of stuff the kids have put on it theres only 1% disc space left it seems to be full of downloads music the music is duplicated on the desktop anyway and i dont want the downloads
Factory reset?
Are you wanting to do a factory recovery.....put the pc in same condition as when new?
i want to make a factory reset to my laptop, it is a Pavilion g6 model A1Z92UA#ABC, so I made a partition to the hard disk I know I can make a factory reset. how I could resolve that problem?
Read other answersI am a college student and I recently bought an Acer Aspire R11 Notebook and I am now having problems... My student data files are on a flash drive, I went to put it in last night and it wouldn't respond... I tried the flash drive in the computer at my school and I was able to see my files... Tonight I came home and I tried again and yet again it said "flash drive not responding". So I was going to factory reset the computer and googled how to do it. I have windows 8 so I have tiles like an iPhone. I clicked on the settings tile and it just stalled with the logo on the screen and will not open.. I have tried many times to open settings and just keeps stalling. I have 2 presentations due in a couple of days with no other way to do them. So please if you could help, I would greatly appreciate it.
Thank you
Cassandra Hill
PLEASE READ == I use a genuine copy of Windows 7 Home Premium and now want to factory restore my whole computer after 4-5 years of use. Every tutorial I've read and watched have a button on the control panel that says "Restore to factory condition" but my computer doesn't have that button! I have tried EVERY video teaching me how to factory reset and need help now.
I do not have the restore disk because the PC was given to me by my brother and he bought it YEARS ago.
What is the make and model of the computer? Right click Computer > Manage > Disk Management. Is there a partition that is about 12GB in size labeled recovery?
Read other 1 answershello i was using a pirated version of windows 7 ultimate until i bought the CD key at microsoft store. it was the upgrade version. i have a problem with BSOD. i debuged the .dmp files and the problems were ntkrnlpa.exe and Win32k.sys. Unfortunately, i cant delete any of those files. I want to factory reset but i cant because i dont have the CD. However i have a Genuine Windows 7 Ultimate CD Key. Any suggestions on how i can factory reset or remove the BSOD problems? Thanks in Advance.
By 'factory reset' I assume you mean format and re-install from scratch.
I suggest you purchase a Genuine Windows 7 CD to go with your Genuine Windows 7 CD Key. Beyond that I am unable to help as this forum does not support cracked/illegal software, while you may have a valid CD key you are still using a cracked version of the operating system.
So I've purchased a new laptop that has never performed well. HP wants to do a remote wipe & factory reset. I need to save all my files, bookmarks, settings, etc. before we do this. Feel free to talk to me like I don't know what I'm doing, because essentially I don't. How do I back up everything necessary before we wipe this computer clean?
I have an external hard drive available for all the files, pictures, music... but I've never had to back up settings/bookmarks/etc.
If I'm asking a rather involved question or if there's a tutorial or previous post on this topic that I missed, please let me know.
And thank you in advance.
Welcome to Windows Eight Forums, HighCountry.
You have the right idea to back up all important files.
Do you sign into your computer with a MS account? If so, all settings, apps, and Start Screen arrangement will be saved and should be restored upon boot.
So far as Firefox, you may want to post that question here: Firefox
Hi i have the following:Compaq Presario SR1955POS: Windows xp home editionI want to factory reset my computer but the f10 key does not work at boot menu
Read other answersI am putting my laptop up for sale. I have removed all personal files. How do I factory reset the laptop?
Read other answersI need to do a factory reset without using a cd (as that drive has also gone down the tube for the moment). I have Windows XP Home Edition on a Dell Inspiron 530 and I've been trying to use Ctrl + F11 at the splash screen to access the PC Restore function but it's not happening. I don't know if my timing is off or what, but any suggestions would be fantastic.
I'm trying to reset my computer to factory settings. Advent 7113 Intel Celeron 1.73GHz. The supposed way to do this is to press f10 repeatedly on startup until a "preparing system restore" message appears. This does not happen for me however. A "edit boot options" option appears instead, and then a commant prompt. Am I pressing the wrong function key? How can I successfully restore to factory settings? Thanks in advance
This is from the support site for your laptop:
Your Advent computer uses the latest recovery system that doesn't require any CDs or DVDs to restore your PC to it's original factory condition.
There are two ways to start the recovery:
Restart your computer. Then Press F10 repeatedly until the message "Starting System Recovery" is displayed.
In Windows by clicking: Start / All Programs / System Recovery / System Recovery.
The recovery will load and display a box with one option:
Non-destructive recovery: this option will restore Windows, supplied applications, and drivers. This option will not destroy your documents or programs. These will be backed up along with the registry. These are restored at the end of the recovery process.
To access the recovery options below that erase all data from the computer, click the Advanced button.
System Recovery - No format: this will reinstall Windows, supplied applications and drivers. It will move your files to a folder called "My old disk structure". Any applications (except those supplied) will need to be reinstalled.
System Recovery - Quick format: this option will erase your hard drive including your personal files. Windows, supplied applications and drivers will be reinstalled.
Select the Non-destructive recovery option and press Next.
You will be informed about System Restore in Windows, click Yes.
The recovery will begin. Once this is complete click Restart.
-------------------------... Read more
Hi everyone,
I have had to do a factory reset on my PC, My OS is Windows 7 Home Premium. PROCESSOR: AMD E 350 PROCESSOR 1.60 GHZ
RAM: 4.00 GB (350 USABLE)
SYSTEM TYPE: 64-BIT OPERATING SYSTEM
I would like ALL FREE software to help me stay safe and clean and yes I know common sense will help me safe and clean.
At the moment I have Bitdefender Antivirus FREE installed and I would like to know if I could also add the following:
1. Malwarebytes FREE Antimalware?
2. CCleaner?
3. Add Block Plus?
4. Heimdal Free (Heimdal Free is a program that scans your computer for outdated and possibly vulnerable programs and automatically updates them to the latest version for you.)
5. Last but not least FREE SpywareBlaster?
Thank you in advance for your help, advice and comments, I look forward to hearing from you soon.
Kind Regards
TheHappyOne
1. Malwarebytes Anti-Malware Free: Certainly yes. MBAM Free is an effective on-demand scanner and also adept at removing malware. Just remember to run a scan regularly, as the free version do not offer real-time protection and automatic scanning.2. CCleaner: Yes. Don't use the Registry Cleaner option, though.3. Adblock Plus: Yes. If you use Chrome however then I recommend uBlock, which is less resource intensive than Adblock Plus.4. Heimdal Free: I prefer Secunia PSI, as Secunia scans everything - Heimdal doesn't.5. SpywareBlaster Free: Yes.Hope this helps Regards,Alex
Read other 27 answersI have had a hard drive failure. I have installed a new hard drive. I would like to find and install the original software and operating system. Where do I find it? What is the procedure? Thanks!
Hey everyone. Just need to know how to reset my lenovo 100s ideapad. Brand new and decided to not take the password I put in initially. I've tried control alt delete. Holding down the power button. Can't figure it out and everyone wants $100 to tell me...
What's the complete model number of that laptop?
What's the exact serial number on it?
What country was it purchased in?
http://support.lenovo.com/us/en/
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I have windows vista home and recently crashed and lost everything.....
I am trying to reset my pc to factory settings and like i said i lost everything....including restore points!
I have heard that their is a "ghost image" to load from the drive that restores it to factory but cant find any instructions on how to get to it.
Thanks for any help.
Laptop Recovery Instructions - Tech Support Forum
If this does not work. Give me the model of your computer and I will help.
I have dv7 7270ca notebook, originally came with Windows 8.Have HP System Recovery disks(kit).After I do reset, will system upgrade back to current Windows 10 OPS?Any other things I should be aware of.ThanksEdgar
Hello @EddyTHEeagle Thank you for posting in the HP Support forum. No, if your recovery kit is for Winows 8, the system will not upgrade again to Windows 10. If you want Windows 10 you need to install it manually on your own.Which one do you prefer - Win 8 or Win 10 ?
Read other 1 answersI have acquired a Lenovo ideapad Win 8 from my son which I would like to restore to factory settings. He does not remember ever having a recovery disc. Is there a way without one?
Run the Lenovo One Key Recovery: https://support.lenovo.com/us/en/solutions/ht077084
Read other 2 answersAbout a year ago I gave this computer to my son who was about to start school, now that i have it it is filled with viruses and i cant remember the administrators password. the email i have registered to the computer is no longer available, is there a way for me to factory reset my computer?
Read other answers
