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Windows 7 Asus blank blue screen upon startup

Q: Windows 7 Asus blank blue screen upon startup

Hi everyone! My parents have a windows 7 Asus pc (I believe home premium) and when started it goes to the black screen stating that it was shut down incorrectly and gives you the option of running startup repair or starting windows normally. When starting windows normally is chosen it appears to begin starting as normal and then goes to a blank blue screen (of death?) with a black border on the left and bottom sides. I'm not much more computer savvy than they are and have no idea what the problem is or where to start. What does this mean?

Preferred Solution: Windows 7 Asus blank blue screen upon startup

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A: Windows 7 Asus blank blue screen upon startup


Are you experiencing a BSOD? Like this?:

Are you able to boot into Advanced Boot Options?
If so please choose "Last known Good Configuration"

If you are able to boot into windows, reconfigure windows to collect the correct info
You want small memory dumps - "MiniDumps"


And here are the instructions for posting:


Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK



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hi, my laptop broke about a year and a half ago. whenever it turns on, the screen lights up but nothing appears(although it still makes it's intro sound). when i try'd plugging it into a external monitor i had no luck. so im wondering what the problem might be, i'm thinking it might be that the graphics card got overheated or something, and if it did, is there anyway to replace that? the graphics card is an Nvidea Geforce 8600M GS

A:asus f3s laptop, blank screen on startup?

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Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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Hey there! First time using forums as usually I never get to this point ^^

We have a computer in our office that has literally just bricked its self after yesterday. After a couple of start-ups the computer does go in as normal, although 90% of the time on startup it will load Windows then get to this Blue Screen and just die.

This is not an informative blue screen (BSOD) but literally just a blank blue screen, its similar to the blank black screen people are having.

If the computer goes to sleep, then it will simply just not wake up from this state.

I have tried booting safe mode and rolling back windows update to no avail, the drive is also visible in bios so there is no disk corruption etc.

I also tried an SFC scan to check if it was core files, and it wasn't.

Anything to try or any pointers would be greatly appreciated!


An under pressure IT technician

A:Blank blue screen after startup before login.

Did you run scans in safemode to see if it was virus/malware related? It sounds like it might be that, considering there isnt any core file corruption. Did you try a chkdsk to see if there were any problems with the drive itself? If not I would run both in that order.

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Please help me. Have no computer terms smarts. I have a HP Pavilion labtop that on startup it shows a light blue blank screen. Please help me.  It has happened before and I found a fix with one of the f keys repeatedly being pushed on startup.  Then is went to a diagnostics screen, ( I think)  Sorry for not having more info.  It is windows 8.

A:Blank light blue screen on startup

I now have more info.   pressed f2 on startup and it took me to a black screen where I could do some tests.  The long hard drive failed

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My kids PC has a problem with the new graphics card ASUS EAH5450 (Silent)
All is well when the windows generic "Standard VGA adapter" drivers are installed, but when the ASUS EAH5450 drivers are installed the PC blank screens after the windows logo. The PC is still running but is not getting past the video driver.

I have tried the following:

Installed drivers from ASUS website, ATI website and auto install from windows update.
Started in safe mode no problems
Started in low VGA 640,480 mode with no problems

so now I'm stumped.

A:ASUS HD5450 1GB DDR3 blank screen after Windows logo

Ok so an update - I have downloaded and used the ATI detect and install program and it tells me that, although it's a desktop card, it should be the mobility driver and CCC.
That done but still the same problem.

Thanks in advance

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I shut down my old laptop yesterday, and came to switch it on earlier today, and I just get a blank screen - the LED's flash as normal, fan switches on etc. but even the bios screen fails to load up.

The laptop was/is running XP pro and what's strange is that yesterday it was fine!

Does anyone have any ideas as to what this problem may be and how it could be solved?

Thanks a lot!

A:Asus A6000 Windows XP pro does not even display bios - complete blank screen :-(

Im going to guess either a power supply problem, a motherboard or hard drive failure at this point.

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Hello, i bought a new PC with the following configuration :

-Asus P5Q-SE2, Socket 775
-Kingston 2x2048MB DDR2, 800MHz
-Intel® CoreTM2 Quad Q8400 2.68GHz, socket 775 Box
-NVIDIA GeForce 9800GT, 1GB, DDR3, 64bit, PCI-E
-HDD Seagate Barracuda 500GB, 7200RPM, 16MB, SATA
-PSU iCute 500W, ATX

After installing win 7 Ultimate 32-bit was getting lots of bsod.I have update all the drivers (and validated its with DriverNet) and still got bsod.

I have go around with my problem, and do some basic test. I have used Memtest86+ - Advanced Memory Diagnostic Tool to test the memory one by one, and no error found.

But when both off memory stick installed on Slot A1 & Slot B1, memtest produce error. I have dmp file and CPU-ID log as attached.

Please Help.

A:Blue Screen with ASUS P5Q-SE2 & Windows 7

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After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

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I download a lot of stuff all the time and over time my computer has developed a habit of giving my the blue screen of death. the stop code is 0x00000069 is also says INVALID_WORK_QUEUE_ITEM. please help

A:my Asus windows 7 home prem OA has the blue screen


Please take a look at the following thread and perform the requested steps.

Once you have the reports please attach back here.


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I am getting a blank screen after starting, even before displaying Windows 7 logo.

Before it Windows 7 stopped working, the error message I got is C:\ drive not accessible error.
Both system repair and restore options say D drive but Windows 7 is on C drive. If I go to command prompt, I see c drive but there is no windows folder.

How do I recover from this error?

Thanks in advance.

A:Windows 7 - blank screen at startup

See if System Restore can help.

Boot into Recovery using your Windows DVD or the HDD recovery partition and select "Windows System Restore" - choose a restore point prior to the problem

Regards. . .



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I am newbie here and am amazed by the amount of information and response on this forum. I hope someone can help me with my problem.

I have one of those SONY Vaio All in One PC's - VGC-LS25E running Windows Vista Home Premium, 2GB Memory, 250GB HD

Started having problems with computer booting up and it would start dumping memory - so got into safe mode and tried restoring the settings from the last known system restore point, but had no luck.

Next, using my Recovery DVD, I tried going back to the Original Factory installation but it would not not go through my Vista installation.

I got myself new memory and a HD, and wiped my old HD clean. When my memory and HD showed up in the mail a couple days later, I first replaced the memory and tried to start up the computer with my Recovery DVD in place, but the screen is completely blank. There is some activity in the DVD drive, but otherwise there is no noise at all.

I also replaced the HD and still the same.

Any suggestions will be much much appreciated. Thanks in advance.

A:Blank Screen upon Windows Startup

I don't want to be the harbinger of bad news, but maybe your dvd drive is broken too? Have you used it before your pc has started acting up?

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This morning when I turned on the computer after loading the screen is blank and blue.
Yesterday everything was fine, but today that is not.
Nothing is working properly. First, the only thing is I can run Task Manager. From there I see that explorer.exe is running. There are no desktop icons, no taskbar doesn't work right mouse button also Windows button on the keyboard. Nothing works. I have only one computer, so I started a browser in Task Manager. Since windows installed a few days ago I have not done a restart point, so I can't go back to the previous system state. The situation is the same in Safe Mode. I tried to repair with the disc, but without success. Scanned with a LiveCD of Avira, Kaspersky, BitDefender, the computer is clean. Please, help me if you can and excuse me for my English.
Thank you.

This is a picture of the desktop

A:After start up Windows screen is blank and blue

If you've installed any programs since installation then there is almost certainly going to be a restore point (unless you told it to stop making restore points).

If you haven't added any programs to the OS is there much to be lost from a new clean install?

I would try the repair install again and see if anything changes this time round but it seams like a clean install is the only solution.


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So I am sorry for not having more information about my computer...seeing as I cant access windows anymore I have no idea what CPU, memory, etc this laptop has.

Anyway. So what happened today was I stated my computer it was fine and all of a sudden it went to blue screen.

This has happened before, but usually the computer restarts and it works fine.

Now at first i restart the computer and it says reboot and select the proper boot device so I restart hit f2 and selected what was my primary hard drive which is ST9750423AS.

Anyway i selected that and the computer wouldnt start. It went to the windows logo and would not start. After it went to blue screen again and restarted and prompted me to launch startup repair. Which i did then.

Startup repair found no solution and asked me to send this to microsoft, i did that as well.

After this I tried system restore...wouldnt work i get an error saying it cant find the file. Anything i try with repairs give the same result and so i restarted my computer again.

It wont get past the windows logo and when i hit f2 again...my ST9705423AS wasnt there anymore...i got scared and was thinking this is it all my files are gone and my hard drive is dead. However after numerous reboots...now it showed up again!

Alas i have no idea what to do next. I have tried all the options I knew but now this is as far as my computer savyness goes. And I know it isnt that far to begin with.

And I also tried safe mode, all the options that ar... Read more

A:Asus Computer Blue Screen, then windows fail to boot up


Can you access the Advanced boot options?

Advanced Boot Options
Choose Last known Good Configuration

Use the up-arrow and down-arrow keys to move the menu’s highlight to Last Known Good Configuration (Advanced), and then press Enter as the mouse won’t work at this screen.

Your computer should load successfully, and Windows 7 will discard the bad configuration and return permanently to the last known good configuration.

If it doesnt boot normally, you’ll want to get a System Repair Disk and try going back to the last System Restore Point (You may have to use a friends computer)

Hope this helps



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My old asus laptop, running Windows Vista, has taken a turn for the worse. I recently started using it again due to my newer one being away for repairs. Unfortunately I forgot about some issues I had with this one that have recently resulted in the bluscreen memory dump. It happens randomly and I think part of the issue was the RAM. I removed the sticks and with one it worked just a bit slow and with the other the computer wouldn't even start up. So I left that one out. It was still slow however so I went into msconfig and disabled all of the programs that turn on at startup. This increased the laptops speed and all was well for about four hours. I left while a game was patching, the new Rift game which i paid extra to be able to play on release but havnt been able to, and upon my return there was blue screen.

That is my predicament. I know its a lot to read but I didn't want to leave anything out. Thanks in advance for any help you may be able to give.

A:Asus laptop windows Vista blue screen [Moved from V/7]

Blue Screen of Death (BSOD) Posting Instructions - Windows 7 & Vista - Tech Support Forum

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Im having a problem with my newly installed ATI Visiontek X1550 video card. After I installed my card. When I started up my pc the Windows XP startup screen came up but, then my display went blank. The only way that I can use my computer or browse the net is if I turn on my pc press F8 and then choose VGA mode. I even decided to go directly to ATI's site to download the most up to date driver. But my display still comes up blank. I also bought a 450 watt power supply, thinking the old one wasnt poweful enough. My PC is a Dell Dimension 8300 2.66 GHz with 512 MB of memory. I bought the video card at Best Buy and returned it for the exact same card just in case the first card was defective. Any help would be greatly appreciated.
Thank you, Matt

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Hi all, I have a problem that I hope you guys can answer.

When I start up my computer, it goes through its normal startup process, it shows the Windows XP Pro logo and the welcome screen and it even loads my Windows XP desktop. Then, about 5-10 seconds after Windows XP loads, I get a black screen, (However Windows is still running), and then in another 10 seconds my computer reboots and starts the process over again.

Strangely enough, I can reboot in Safe Mode (Which I'm using now), and I can reboot in VGA Enabled mode, both of which work perfectly fine. Also, suspecting maybe my video resolution or something got messed up to something my monitor or video card couldn't handle, tried upping the resolution in VGA mode, and of course it worked fine, so that isn't the problem.

I've been searching around the internet, and many people have indicated that bad video card drivers might be the problem, so I've uninstalled my GeForce 6800 GS video drivers and reinstalled them, with no luck, which I'll explain some more. When I uninstalled my drivers, windows loaded up normally, everything okay. Then, I proceeded to reinstall my drivers and reboot, my problem was back to normal, black screen 5-10 seconds after XP starts. This seems to indicate my video drivers/card is the problem, but if reinstalling them doesn't fix the problem, what will?

Also, I have been using my GeForce 6800 GS for over a year now with no problems, so I KNOW it works on my system. I've tried everyt... Read more

A:[SOLVED] Windows XP Pro - Blank Screen After Startup

Hello . . and welcome to the forum . . the solution there was using the "next to newest" drivers . . which version are you using? It it's in the 160 series, try the 140 series to see if the problem persists

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I have just installed WindowsXP from a Gateway CD which I borrowed from my friend. I have a new WesternDigital 80 Gig IDE Harddrive WD800 NR. I formated it & tried to install WindowsXP on it. After the CD checked all my hardware & installed the WindowsXP installation software, the computer went to start up. Then I get a screen that says Starting WindowsXP, after about 3 seconds the screen goes blank. I can still here the Hardrive Spinning, but when I look at the bottom of my screen the little light is Orange??! (the little light I'm talking about is the one that turns green when the screen is on & turns orange when the screen is on but the computer is off) What do I do?? Could it be that the CD's Installation program can tell that the computer that I am trying to Install this on, is not from Gateway? I am really stuck, what should I do?

A:Windows XP just installed, screen goes blank during startup!!!???!!

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Ahh my first post...
Please help me out with my winXP bootup problem

My computer worked fine until i got a new monitor,
I start my computer, POST goes on fine, Windows XP Professional Logo appears, but just as I would expect to see a mouse pointer and a desktop, i get a black screen (monitor is not receiving signal from video card) and the computer hangs (busy light does not flash as it would normally when windows loads up processes...).
I turn off power, switch back to old monitor, but problem persists.
I remove all devices unnecessary for basic operations, didnt help either.
Safe mode is still operable (the monitor does not shut off there), so I use it to backup all my files.
I insert windows XP installation disk and format my drive, remove all partitions, and install a fresh copy of windows in the only partition left.
Installation works out fine until when the computer restarts, displays the windows logo, and then bang! the same old black screen and lifeless computer.
I went to microsoft support and found article 314503:
"Computer stops responding with a black screen when you start windows XP"
When you try to start Microsoft Windows XP, the computer may appear to stop responding (hang) with an empty, black screen immediately after the power-on self test (POST) is complete and before the Windows XP logo typically appears on the screen.
Which is not really my case because i STILL see the windows logo BEFORE the black screen, but anyways i follow the gu... Read more

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Desktop cannot startup windows 7 home premium 32 bit.
Can only boot from CDdrive and did startup repair / chkdsk / Sfc scan
Hard Drive seems ok.
On reboot, windows logo appears and after 4-5 minutes I get blank screen with cursor arrow even when trying to reboot from safe mode or normal mode.
Have Avast free anti-virus loaded. Could this be the problem?
Pl help. I do not want to lose my files with a clean re-install of Windows 7

A:Windows 7 cannot startup and goes to blank screen with cursor

blank screens problems are hard to handle Ive had this issue before & it repaired itself a few days later luckily i had more than one desktop. However the main concern is Data loss I would advise that you either move the hard drive to another PC internally or externally if you can. If not reinstall windows without formatting windows will move all of your files to a folder called windows old

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There have been post similar to this and I've searched but they have different reasons, I thought it would be quicker if I just made my own post

Recently, I experienced a mysterious lag spike out of nowhere and it affected everything I did for a while. After trying to make it run smoother and quicker, I just decided to restart. I restarted and was greeted with the option to repair my files or start windows normally. I chose to repair my files and it took me to a blank blue screen. I restarted again and then it took me into an infinite boot loop. I eventually fixed that by picking a few options from the 'esc' menu and by going into the Repair Environment. (F8)

After that, I went straight to the blank blue screen without giving the two options. I haven't installed anything recently, so I don't know what the cause would be or how to fix it.

A:Solved: Windows Vista Blank Blue Screen

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Booting up normally, I noticed that windows lately has had a harder and harder time loading the desktop.

Lately it won't load, the startup flag shows and the chime, but nothing follows as the hdd light seems to reflect a searching.

I can get in thru safe mode, but not normal mode.

Since the drive has about 1.5 years on it (thinking a wear issue), I decided to pop in a cloned O.S. and there is no doubt that this is clean. Same exact thing followed, which ruled out a software glitch and led me to the possibility of a hardware failure.

This sound like processor (Intel Core I5-4670K LGA 1150) or motherboard (Asus Sabertooth Z87 1150 ATX) or defective ram (Crucial Ballistix 8GB kit, (2) 4 GB Sport DDR3-1600 (PC3-12800_ [email protected]) ) or what?

How to determine?

A:Windows 7 - startup to blank screen - ruling out software

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I left my computer on over night on sunday, when i checked my computer late monday evening it just had a blank black screen on it. I rebooted the computer and it loads all the way to the winXP logo and then it displays this blank black screen with nothing on it. no sound no nothing. I tried starting "the last known good configuration" and the same thing occurs... i can start the computer in all 3 safe modes, but no other option works. i have no idea what to do. i didn't install any new software or hardware. any ideas?

A:blank black screen after windows logo on startup

Boot to safe mode, set your display for a generic vga, low resolution. Restart in standard mode, see if you get display. If so, start then, select correct display driver and try, step by step, to get back to where you were. If, somewhere along the line, you get the blank screen again, you should have an idea what happend.

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I have a ThinkPad Edge E430, 64bit Windows 7 computer that is under warranty. Upon normal startup, I am able to load Windows 7 and get to the user login screen. After logging in, I get a black screen and can see the mouse cursor but no applications ever load. I think there is a problem that is preventing windows explorer from loading.
I'm not sure if this is related, but a few days before this started happening I received a Windows Action Center notice that the small.CA virus was detected on my computer. I ran Windows Defender, Malwarebytes, McAfee Virus Scan, and Emisoft Emergency Scanner, but none of them turned up any problems.
I'm able to run my computer through Windows safe mode with networking at the moment normally.
Do you know if this is a software problem and if so is it fixable? If it's a hardware problem, my computer is under warranty and I can send it back.

A:Black/Blank Screen upon Normal Windows 7 Startup

In the Advanced Boot Options where you chose Safe Mode with Networking there is the option to Repair your computer.  Give this a try.

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So i try to do clean install and when i boot from dvd i get windows is loading files, and after that blank blue screen with cursor, no repair computer or install windows, just blue background, thoughts?

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When I reboot my Windows Vista Home Preminum w/Service Pack 2 Computer, I get a Blank Blue Screen which loads for about 3 to 5 minutes then I get my Desktop.

I then decided to verify the integrity of windows vista system files by going to my command prompt then typing...

sfc /scannow

the results were...

C:\Windows\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection found corrupt files but was unable to fix some of them.

Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example


However I'm unable to view this log file, it tells me Access Denied.

Any suggestions ?

A:Blank Blue Screen on Windows Vista Home Preminum

Try a clean boot to see if it is a start up program causing hte problem

Perform a clean startup to determine whether background programs are interfering with your game or program

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I have been struggling for two days trying to get to the boot up screen, since windows did a major update without warning. The machine is active and I have tried to use your script to get a bios reset without any success and as there is no terminal for an external screen I am getting no where. It would appear that windows has wiped out my screen drivers and changed the bois how is this possible. Debra  

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Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

A:Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

more info please. we need more info before we can help you out. system specs, what is the error message? etc.etc.

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I have a Shuttle SB61G2 and I wanted to upgrade the hard drive to one of a higher capacity. I wasn't prepared to reinstall Windows so I decided to clone the hard drive. I used DriveClone XML and backed up the current drive image and restored it onto the new drive. All was successful so far.

OS-Windows 7 Enterprise
Current drive-Maxtor 300GB BANC1B10
New drive-Seagate 500GB ST3500320AS

I then plugged the new drive with the restored image on into the Shuttle and turned it on. I was met with the following error message:

"Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer."

Status: 0xc000000e
Info: The boot selection failed because a required device is inaccessible."

Naturally I inserted the repair disk and it reported saying there were errors and it would automatically repair them. When it restarted it booted up normally until it reached 'preparing your desktop', it stayed on this screen for a good 3mins before producing a blank blue screen with a mouse and text in the bottom right corner of the screen saying:

"Windows 7
Build 7601
This copy of Windows is not genuine"

I was confused by this so I inserted the original hard drive and it worked fine, and its activated.

Any help with this would be greatly appreciated.

Thanks in ad... Read more

A:Windows 7 Enterprise Boots to Blank Blue Screen after Hard Drive Clone

Something similar had happened to me a while back with Win XP. Windows recognizes the new hard drive as a new computer. Since your copy of windows is already registered to your old PC configuration when it checks for authenticity it appears that this is a new PC using your activation code. Call Windows support and have your activation number ready. They fixed it for me with instructions over the phone. I hope this is the issue and that this would help. Good luck!

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My pc is having the dead blue screen when it starts and after reboot and this is all what happened. It worked to start it with safe mode but not on normally mode. This is what i found with BlueScreenViewer but i don t know what to do.
I think here are some of the information about my laptop. Please help me i really need the pc, any advice will be good :)). Thanks

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Working with Windows 7 Enterprise x64.

Upon boot the PC will blue screen with error code:
Stop 0x0000007E (0xFFFFFFFF0000005, 0x0000000000000000, 0xFFFFF880009A8DA8, 0xFFFFF880009A8600)

Initially I thought this was caused by an issue with my hard drives. Upon further testing however I was able to reproduce this error with 0, 1, and 2 additional hard drives. The system drive is an on-board PCI-e SSD. The additional hard drives were
tested with all combinations of 2 HDD, 2 SSD, 1 HDD & 1 SSD, 1 SSD, 1 HDD, and no additional drive.

The OS is installed via MDT. I thought at first this issue arose from having conflicting drivers. We re-created our image in a VM and ran a script to remove all unused drivers. I also removed all drivers from MDT and re-added the ones for just the
one PC I am trying to image (HP Z240). The WinPE drivers are separate from the other drivers as to have them installed at the proper points.

The error does not destroy the PC and with a restart I can boot back into Windows. I deploy these PC's to the general users of my company however and would like to give them machines that don't randomly blue screen on startup.

Any help would be greatly appreciated.

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DELL Inspiron Desktop PC
OS Windows 7 Professional

I am facing a Blue screen on windows startup. The issue is with VSTBS23.SYS DRIVER, i guess. Teredo tunneling Pseudo Interface is showing yellow mark on its icon and the device is showing an error (Code 10)
The PC only starts in Safe Mode

Can any one help me out to trouble shoot this issue ??

Sanjeev Kasliwal

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I have brand new Thinkcentre M810z OS free.I am trying to install windows 7 pro x64 and after installation in the first startup blue screen coming after windows logo.Any help?Thank you

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My computer is an old HP Pavilion 8576c running Windows XP (SP1). I recently left it running for a while without a moniter (Like a week just idling while still on. I access files from it through a network). I'm almost certain that it didn't have any viruses because I ran automatic checks every hour, because I didn't upgrade to SP2. Anyways, I turned it off. When I tried turning it back on I got a bluescreen on startup during the Windows XP screen. So naturally I tried to start it in safe mode but still got the bluescreen. It stopped on system driver agp440.sys. When I looked it up Microsoft said that it was an incompatibility with a video driver which was odd because this computer has been using the same video driver for like 10 years now. I tried turning the computer on in every mode available and I still get the same bluescreen. I don't have enough time to look at it and I can't prt sc because the os isn't even loaded up. So I'm pretty much clueless. I also don't want to clean the harddrive and reinstall because I have like 25 Gigs of music on it.

A:Windows XP (SP1) Blue Screen on Startup

*New Attempt*
I decided to screw the music and other files I had on there and just use my Windows XP (SP2) Media Center Edition cd from my laptop which now runs Vista and got this message...

"Warning - You must remove the HP Personal Media Drive or any other external media drive from the system before attempting system recovery. Data will be erased if the external drive is left in the system. Remove any such device and press any key to continue."

As far as I'm concerned I don't have an external media drive unless sombody did me a favor without my consent. Regardless, I tried pressing a key. It took me back to the very first screen (the one that the computer makers put on) and then after that back to the same Warning.

Now, I don't know what to do at all, I could really use some help.

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Okay I hope someone can help me fast on the Bleeping Computer community. I have laptop running Windows 7 x64 just this pass Tuesday when I start it up it goes to the signin screen then it blue screens with a memory dump. I am able to boot into Safe mode with network access. I have tried to do a system restore, got rid of all the items in msconfig > startup with no luck. Can any one help!!!!!

A:Windows 7 64 bit startup blue screen

Please do the following:download Farbar Recovery Scan Tool and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Under File menu select Open.[*]Select "Computer" and find your flash drive letter and close the notepad.[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) ... Read more

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I hope I can get some help as I need my pc for work.

After putting my laptop into standby and later opening it, the screen didn't come on, which is normal, usually just a move of the mouse makes it come on, but this time nothing. I waited for a bit and eventually just held the power button to turn it off.

When I restarted It tells me windows failed the previous startup and gives me options. Every option ends with the blue screen which has this line:

stop: 0x00000024 (0x001902FE, 0xF675B280, 0xF675AF7C, 0xFB93C5DF)

I've already made a Ultimate Boot CD for windows and have backed up my important data, but would like to avoid a format and reinstall of the OS and all of my software if possible. I DID have some hints of malware the day before and of this occurrence that involved website redirecting and opening of new tabs when clicking on links. I have no idea if it is related.

I have Windows XP pro sp2

Thank you for your attention to this matter.

A:Windows Blue Screen at startup.

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after the xp logo comes out my computer goes to a blue screen saying it needs to shutdown my computer to prevent damage.

STOP: 0x0000008 (0x81F6C900, 0xC0000006, 0x00000000, 0x00000000)

it just happened after my computer was unplugged while still on

A:BLUE SCREEN on windows xp startup

This link is not exactly the same problem as what you are having, but if you run through the directions you might have success.

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Hi Guys,

I have a Dell Vostro 1510, which I am encountering problems on startup, as soon as the windows loading screen shows, a blue screen pops up and restarts pc. Then I tried switching on Safe Mode and it did work fine, I was reading one of this forum's posts which said that probably it is a driver issue... but it didn't say how to solve it, can you help me out please? And can it be a Hardware failure?

Btw I'm new in this post and can see that this is a very good forum and I m happy to be part of it... will do my best to assist other too in other issues....when possible


A:Windows 7 Blue Screen on startup

It would help to know what it says on the BSOD as it often gives clues about the cause.
In order to be able to read it, you need to disable "automatic restart" while in Safe Mode.

Control Panel > System > Advanced Settings

Under "Startup & Recovery", click Settings.
Untick "Automatically restart".
Click 'OK'

Now try to start normally & when the BSOD occurs it will stay on screen.
Post the information it gives.

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Hi, I get bluescreen errors at startups (not every time) with a code of "0x80000000000000. I checked the windows log from the event viewer and realized that there is a WMI Error after bluescreens and its explanation is like that:

"Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected."

Then I opened my .dmp file related with the bluescreen error in windbg.exe and see this error message inside.

"Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS"

I think its about a bad driver or a hardware problem but I counld't find a specific error. Any help will be appreciated. Thanks.

A:Blue Screen at windows startup

Update your Sony Extension Firmware Parser (SFEP): VAIO : Sony Europe

SFEP.sys Fri Aug 03 17:35:53 2007
Update or Uninstall ISODrive: Create a MultiBoot CD, an ISO image file or a virtual CD - download FREE evaluation copies of our software!

ISODrv64.sys Sat Nov 03 16:21:18 2007
Update your Marvell Ethernet: VAIO : Sony Europe

yk62x64.sys Tue Feb 24 04:02:27 2009
Let us know how it goes.


* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {fffffe8009a36e68, 2, 0, fffff800030c394b}

Probably caused by : ntkrnlmp.exe ( nt!ExpScanGeneralLookasideList+a0 )

Followup: MachineOwner

4: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

IRQL_N... Read more

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I was able to transfer the hard drive to another HP laptop I have and it started fine and installed the drivers for it on startup...

The problem happened yesterday after gaming for a while, restarted the computer and BSOD came up after the black windows starting screen. I could get in with safe mode but only for a few moments before the computer just automatically shut off, like someone just pulled the power to it...

I checked with BlueScreenView on this computer and saw bug check string SYSTEM_SERVICE_EXCEPTION bug check code 0x0000003b which according to microsoft is "linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code."

If someone could look at the files and hopefully some ideas how to fix it, would be great thanks

A:Help please - Blue screen after windows startup screen


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Hello everybody, I've made an account just for this error regarding how troubling it is but yet I realize the amazing peer guidance in this community. Back to the point my laptop is having a big issue preventing me to access it. At first it began with a random constant Please Wait loading circle so I force shut down and reset my PC after reading so. Now the bigger problem is that after resetting my laptop , whenever I turn on my laptop it does the normal HP logo and then when it goes black (I thought it was back to normal) it went to a blue Troubleshoot screen instead of the usual password screen. It does this every time I turn on my laptop and can't access to anything. Restarting or resetting is always an error for example;

Refresh your PC
The drive where Windows is installed is locked. Unlock the device and try again.

And in the recovery menu the Help! section (with Refreshing and resetting) are grayed out. I can't show pictures because I'm using my mobile phone to post this.

Additional details;
Windows 8.1
Processor Type: AMD A8-5545M APU / Radeon(rn) HD Graphics
I have no recovery DVDs for Windows8.1
The last time I saw my laptop alive was when it was updating.


Reset your PC
Unable to reset your PC. A required drive partition is missing.

System Restore
To use System Restore, you must specify which Windows installation to restore. Restart this computer, select an operating system, and then sel... Read more

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Working with Windows 7 Enterprise x64.

Upon boot the PC will blue screen with error code:

Stop 0x0000007E (0xFFFFFFFF0000005, 0x0000000000000000, 0xFFFFF880009A8DA8, 0xFFFFF880009A8600)

Initially I thought this was caused by an issue with my hard drives. Upon further testing however I was able to reproduce this error with 0, 1, and 2 additional hard drives. The system drive is an on-board PCI-e SSD. The additional hard drives were tested with all combinations of 2 HDD, 2 SSD, 1 HDD & 1 SSD, 1 SSD, 1 HDD, and no additional drive.

The OS is installed via MDT. I thought at first this issue arose from having conflicting drivers. We re-created our image in a VM and ran a script to remove all unused drivers. I also removed all drivers from MDT and re-added the ones for just the one PC I am trying to image (HP Z240). The WinPE drivers are separate from the other drivers as to have them installed at the proper points.

The error does not destroy the PC and with a restart I can boot back into Windows. I deploy these PC's to the general users of my company however and would like to give them machines that don't randomly blue screen on startup.

Any help would be greatly appreciated.

A:Blue Screen On Startup 0x0000007E (Windows 7)

I cannot find the minidump folder or a file named memory.dmp

Everything is configured correctly i believe. I also made sure i got a blue screen after i change the settings to a small memory dump. Its set to small memory dump with a path of: %SystemRoot%\Minidump and automatic restart is off.

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I was running a defrag on my computer,and it was running alright. After it finished,the computer kept restarting a few times,and in the end displayed a blue screen with the following error message


I can't get my computer to start,because everytime I reboot using the power button,it comes up with this screen

If anyone could give me any help with this,it'd be great.



A:Solved: Windows XP Startup Blue Screen

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Hello All -

I have been searching the forum and have found similar posts but not quite the same situaution. I was installing SP1 for Vista when the update froze and crashed the computer. I am now stuck in a blue screen loop. I have have tried every available restart option all resulting in a ble screen. I have also tried inserting the Vista Install CD and running the system repair but after the process gets to the "Windows is loading files" status bar, the computer blue screens and cant make it any farther.

Any help would be greatly appreciated as I am stuck and out of ideas.

A:Windows Vista Blue Screen at Startup

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Hello!I am currently running a Dell Inspiron 1545 laptop with Windows 7. I have not had many problems that I haven't been able to deal with via Malware Bytes and Windows Security Essentials, but this is one of them.It started about 2-3 days ago. When loading up my computer in normal mode, it seems to go up fine. About a week ago it has been popping up a file it doesn't know how to open; Opening via Notepad simply shows it as a file listing my computer networks, and titled my login name.About a minute later, whether I close the file, leave it open, or don't even do anything, my computer instantly closes down, showing the generic "blue screen of death" (computer system failure, forcing reboot, dumping physical memory to disk, all that fun stuff.) It then brings me to the failed shutdown screen, allowing me to log into safe mode, wherein everything works fine (I'm currently running it in safe mode + networking). This "failed shutdown" screen also happens when I choose to put my computer into sleep/hibernate mode as well (when I'm able to log in).Whenever I scan with Malware Bytes (MSE doesn't find anything), it always finds two Trojan.Agents at C:\\Windows\svchost.exe The program number (or whatever you call it) is always different every time I scan (sometimes 1740, sometimes 1360, sometimes higher or lower, it feels random).For the past 2-3 days this has been happening, but I was usually able to start up my computer... Read more

A:Windows 7 blue screen crash after startup

Boot into safemode with networkingDownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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i reinstalled windows yesterday on my dell inspiron 640m,

i put in the disc and it booted - then i pressed ENTER to go into the setup.

i then picked the drive i wished to install/repair it on.

it then took around 40 minutes to carry out.

however after this was done the computer rebooted..

now when the computer starts i see the windows xp logo and the blue dot going

from left to right. but instead of bringing me into windows, it flashs a blue screen and restarts.

the blue screen comes and goes so fast i cannot see what it says.
thanks for any help in advance!!

A:reinstalled windows - blue screen problem at startup

Try to start it in Safe Mode (hit F8 several times before Windows starts loading). If that works go to Contro Panel > System > Advanced tab > Startup and Recovery Settings button. Under System failure, uncheck the box for Automatically restart. Also make sure the two boxes at the bottom show "Small memory dump (64K)", and "%SystemRoot%\Minidump".

This will cause Windows to show the blues screen instead of just fast forwarding past it, and will save a crash dump file that enables troubleshooting the cause.

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