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AdwCleaner keeps finding these two

Q: AdwCleaner keeps finding these two

I scanned my PC (Windows 8.1) with AdwCleaner and it found this stuff in my browsers:
 
 
-\\ Mozilla Firefox v30.0 (en-US)
 
[ Plik : C:\Users\zzz\AppData\Roaming\Mozilla\Firefox\Profiles\ulybqgjj.default\prefs.js ]
 
-\\ Google Chrome v36.0.1985.125
 
[ Plik : C:\Users\zzz\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
 
When I try to delete them, AdwCleaner removes them successfully but then they show up again in the next scan. Is this something to worry about? I'm not very tech savvy and wanted to be sure.

RELEVANCY SCORE 200
Preferred Solution: AdwCleaner keeps finding these two

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: AdwCleaner keeps finding these two

Those two are not files that are removed. They are the locations in your 2 browsers that AdwCleaner scanned for adware.
 
Are you having a problem with adware....browser/ search engine redirects/ hijacking....popups?

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RELEVANCY SCORE 59.6

I scanned with AdwCleaner and it came up with delta homepage on google chrome. I choosed clean, then it rebooted,scanned again to make sure nothing was left and when i opened chrome it gave an error saying my prefference file is invalid. I had to log on back on my google account, waited until it synced my extensions, i scanned again and it found delta again. Here are the logs :
 
 AdwCleaner v4.200 - Logfile created 06/04/2015 at 20:55:38
# Updated 29/03/2015 by Xplode
# Database : 2015-03-29.1 [Server]
# Operating system : Windows 7 Ultimate Service Pack 1 (x86)
# Username : Home - HOME-PC
# Running from : C:\Users\Home\Desktop\AdwCleaner.exe
# Option : Cleaning
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
 
***** [ Scheduled tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Web browsers ] *****
 
-\\ Internet Explorer v0.0.0.0
 
 
-\\ Google Chrome v41.0.2272.118
 
[C:\Users\Home\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Homepage] : hxxp://www1.delta-search.com/?babsrc=HP_ss&mntrId=3CCFC0CB3830A5CD&affID=123884&tsp=4973
[C:\Users\Home\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] - Deleted [Default_Search_Provider_Data] : 
 
*************************
 
AdwCleaner[R0].txt - [466 bytes] - [02/04/2015 17:06:20]
AdwCleaner[R10].txt - [23483 bytes] - [05/0... Read more

A:AdwCleaner keeps finding delta homepage

Check if the link to Chrome is not corrupt ( roght-click>propreties then is the path to the program : c:/Program file (x86)/Google/Chrome/Chrome.exe" <= verify that is blanc after chrome.exe (the patch to chrome may be different.)

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RELEVANCY SCORE 59.6

Hi- I'm hoping you can help me.... I run Adwcleaner and keep getting the following result, even after cleaning and rebooting.  I have tried running combofix, norton power eraser, junkware removal tool, combo fix, Norton full system scan, Malwarebytes Anti-Malware with "rootkit scan" option checked, Sophos virus removal tool, Emsisoft Emergency Kit, Emsisoft online scanner,  Eset... .... and I'm sure more!!  Pretty much everything I could find on these forums.  The only software that detects this issue is Adwcleaner. All the other programs display "no viruses found."  Is it an issue?  Help!! Thank so much in advance.
 
# AdwCleaner v4.113 - Logfile created 26/03/2015 at 14:42:47
# Updated 22/03/2015 by Xplode
# Database : 2015-03-26.1 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : Tom - TOM-PC-OFFICE
# Running from : C:\Users\Tom\Downloads\AdwCleaner (1).exe
# Option : Cleaning
***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{7FEBEFE3-6B19-4349-98D2... Read more

A:Only Adwcleaner finding this issue -- is this a virus?

Hi & to Bleeping Computer Forums!

 
Is it an issue?
No. It's the Norton Toolbar:

Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\21.6.0.32\coIEPlg.dll [2014-09-20] (Symantec Corporation)

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RELEVANCY SCORE 59.2

Yesterday, I mistakenly opened one shitty website that tried to install addons but failed cuz i got ublock origin, scriptsafe and https everywhere, it managed to block it i think and for the sake of trust i ran adwcleaner which found 4 threats, trovi trovi start up urls and avg... i did everything couldnt remove them and reinstalled windows now i installed google chrome agian ran adwcleaner and found the same things... what to do? help
 

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RELEVANCY SCORE 59.2

A computer at my job has several pieces of adware on it, most notably the Premier Opinion adware. I ran Malwarebytes and AdwCleaner and BitDefender Free twice, but the adware seems to still be present. I am currently running Eset Online Scanner but it seems to crash at about 60%. Resource Monitor says Eset is running normally, but it does not respond and it's GUI elements get a black border around most of them, similar to when a program crashes and the GUI does not respond. When Eset "crashes" it reports 10 infections found. I turned off BitDefender free while Eset was running, since Eset warns of a conflict with it, but that may have caused the problem. I noticed something was wrong when I saw that the search engines AdwC deleted from Chrome were there again at the next scan. Same thing with Mbam, it found more after it had done its Threat Scan. I have every log AdwC and Mbam created.
 
FRST Log:
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 21-08-2016 01
Ran by Administrator (administrator) on DKP-WIN-ARASV (24-08-2016 16:10:04)
Running from C:\Users\Administrator\Downloads
Loaded Profiles: Administrator (Available Profiles: triboadmin & ArashVafanejad & Administrator)
Platform: Windows 7 Ultimate Service Pack 1 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-... Read more

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RELEVANCY SCORE 37.2

I have PeoplePC as my dial-up ISP and as of late there have been problems that have been happening more and more frequently that have made my surfing experience very unfriendly.

Half the time I go to send an email using my Outlook Express there will be a delay of anywhere from 15 to 30 or more seconds while it says something about CONNECTING or FINDING host. Eventually... It will send the email.

Same thing when surfing. Sometimes I will click on a link and NOTHING will happen. No hourglass... absolutely nothing and then finally, the page will start to load in.

Now... It's not a case where the page is slow to load after it is found. It seems like my PC has all this damn searching to do to find the damn site. I am very frustrated over this.

Some would suggest that this is part of the reality of having a dial-up connection but I have had dial-up for over 7 years and have had nothing like this occur nor as often.

Does this sound like it's an ISP issue? Or my PC? especially the email issue where it waits for sometimes up to 45 seconds while it looks for the host.

Just wondering if changing my ISP will fix this?

Thanks in advance

DAVID
 

A:Finding Server... Finding host (enough already)!

Most likely changing your ISP will be the best solution. Is Broadband available in your area??
 

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RELEVANCY SCORE 34

So I came across one of those fake tech support ads and did not press any buttons on the screen; opened up task manager and closed the process, cleaned up my browser cache and reset the browser settings. I ran Adwcleaner but it keeps picking up AOL.com and Ask.com, but the problem is I don't have either of those search browsers installed at all. They don't show on my google chrome browser, but it keeps showing on Adwcleaner as if it's found in the AppData folder in Google Chrome.
 
All I'm gonna say is I'm not going to mess with it. The last time I did, which was stupidly deleting that file, I made my computer stop running/broken with the please wait loading screen stalling. So can anyone help me in what to do? I'm panicking every time adwcleaner requires me to restart my computer cause then the please wait screen loads, and due to some trauma of having my computer wiped due to that loading screen stalling, but it takes awhile to start up. Then once the please wait goes away, it shows the screensaver and finally my account. Just ugh. What do I do? It's practically nonexistent. I don't have the toolbar installed. I don't have any other little thing that could be detectable. My antivirus, WebRoot doesn't detect anything. I'm using ESET online scanner atm. Heck, even my HitmanPro didn't even detect any malware or anything. Just the typical suspicious programs that come up due to video games that come with game guards.

A:Not Sure What to Do About This Ask.com and AOL.com in AdwCleaner

Checked Malwarebytes. Nothing came up. JRT however, caught something. The log is here:
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.0.2 (01.06.2016)
Operating System: Windows 8.1 x64 
Ran by Monica (Administrator) on Thu 02/11/2016 at 15:32:45.34
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
File System: 1 
 
Successfully deleted: C:\Users\Monica\AppData\Roaming\imvuclient (Folder) 
 
 
 
Registry: 1 
 
Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\SearchScopes\{DDC9A65E-751C-4272-8E66-52615EAE9F80} (Registry Key)
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 02/11/2016 at 15:33:56.82
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

(ESET is still scanning as well. Last thing to do run after it is AdwCleaner and see if it picks up the AOL or Ask because they reappeared in my search options when I had reset Google Chrome. I obviously don't use those because well... they're not my go to source for searching stuff. If AdwCleaner doesn't pick them up, then that's probably what it was and I apologize for wasting anyone's time who is reading this.)
Update: ESET finished. Nothing came up.

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RELEVANCY SCORE 34

Wondering where I can download a copy of ADWCleaner. And if anyone knows a way to get Dregol off my machine without downloading a half dozen utilities, let me know.
 
Thanks,
 
B

A:ADWCleaner

Hi Bartedous The two official download links for AdwCleaner are on BleepingComputer and ToolsLibs.BleepingComputer: http://www.bleepingcomputer.com/download/adwcleaner/ToolsLib: https://toolslib.net/downloads/viewdownload/1-adwcleaner/You shouldn't download AdwCleaner from any other websites/links. Also, I can help you get rid of Dregol. Follow the instructions below please.MiniToolBoxDownload MiniToolBox and move the executable file to your Desktop;Right-click on MiniToolBox.exe and select Run as Administrator;Check the following options:List Installed Programs;List Last 10 Event Viewer Errors;List Devices - Only Problems;List Users, Partitions and Memory size;Once this is done, click on Go and wait for the scan to complete;Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply;

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RELEVANCY SCORE 34

# AdwCleaner v3.013 - Report created 29/11/2013 at 21:27:20
# Updated 24/11/2013 by Xplode
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Kevin - KEVIN-PC
# Running from : C:\Users\Kevin\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\QUCK7XBC\AdwCleaner.exe
# Option : Scan
***** [ Services ] *****
***** [ Files / Folders ] *****
File Found : C:\END
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage-journal
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_fastcontent.conduit.com_0.localstorage-journal
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\user data\default\local storage\hxxp_pricegong.conduitapps.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\user data\default\local storage\hxxp_pricegong.conduitapps.com_0.localstorage-journal
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage
File Found : C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_storage.conduit.com_0.localstorage-journal
File Found : C:\Wind... Read more

A:AdwCleaner Log, Please help

Btw, Malwarebytes Pro says that only the hkcu\software\Microsoft\windows\currentversion\runbackroundcontainer is a threat, but I think that the conduit, the dlc 5, and mypcbackup is also bad.

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RELEVANCY SCORE 34

Is it safe to remove everything AdwCleaner found under all categories? It says"Uncheck thing you want to keep" but to be honest for most of them I have no idea what they are? I just installed it together with SuperAntiSpywaree free(replaced Spyboot).
 

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RELEVANCY SCORE 34

Hello dear friends, I had such problem today, I ran Adwcleaner tool today , which i downloaded from here, and after restart it removed also my maintenance software from iOLO (SystemMechanic) so why it removed it? Thanks in advanced.

A:adwcleaner

You wanted to remove adware and that is what AdwCleaner did. System Mechanic is more likely to cause problems than it is
to solve any you may have. Those registry cleaning and defragging tools can cause serious problems.

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RELEVANCY SCORE 34
RELEVANCY SCORE 34

Norton has come out with their new program called "Security" which is suppose to replace all the other program.  I installed the new program and when I went to download the new version of AdwCleaner 4.104, Norton blocked it said it is unsafe.  Supposely the defective part is called  "+ekG8phb.exe.  If this is incorrect, how to I get around Norton so it doesn't block me from download this? or is this a bug in the latest AdwCleaner?

A:AdwCleaner 4.104.exe

False detections by anti-virus programs for specialized fix tools are not uncommon.Certain embedded files that are part of legitimate programs or specialized fix tools (like AdwCleaner), may at times be detected by some anti-virus and anti-malware scanners as suspicious, a Risk Tool, Hacking Tool, Potentially Unwanted Program, a possible threat or even Malware (virus/trojan) when that is not the case. This occurs for a variety of reasons to include the tool's compiler, the files it uses, whether files are compressed or packed, what behavior (routines, scripts, etc) it performs, any registry strings it may contain and the type of security engine that was used during the scan. Other legitimate files which may be obfuscated, encrypted or password protected in order to conceal itself so they do not allow access for scanning but often trigger alerts by anti-virus software.When flagged by an anti-virus or security scanner, it's because the program includes features, behavior or files that appear suspicious or which can potentially be used for malicious purposes. Compressed and packed files in particular are often flagged as suspicious by security software because they have difficulty reading what is inside them. These detections do not necessarily mean the file is malicious or a bad program. It means it has the potential for being misused by others or that it was simply detected as suspicious or a threat due to the security program's heuristic analysis engine which provides the abi... Read more

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RELEVANCY SCORE 34

When I download and install the adwcleaner it doesn't read as english, it reads in Turkish. Therer is no option for english. What do I do?

A:adwcleaner

Where did you Download it from ? ... Try the Link below ...
AdwCleaner Download

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RELEVANCY SCORE 34

 
 
 
 
Hello to all the good  people at bleeping, I have been running malwarebytes to scan my pc and lately I have been coming up with pup.optional and I ran the adwcleaner and need to ask you if you can look at this result and let me know if you see anything in the results that could be a threat.
I see avg listed but I don not have that as a protection anti virus. I have ran Ccleaner many times to clean out the leftovers.
 
Thankyou for reading
Have a great day,
From Gina
 
 
 
 
# AdwCleaner v3.023 - Report created 14/04/2014 at 05:55:35
# Updated 01/04/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Regina - REGINA-PC
# Running from : C:\Users\Regina\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\windows\SysWOW64\AI_RecycleBin
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escort.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortApp.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Del... Read more

A:adwcleaner help

AdwCleaner is a free portable adware cleaner created by Xplode (a BC Security Colleague) that will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons, browser helper objects (BHOs) and other junkware to include many related registry entries (values, keys). It will also clean FF and Chrome extensions and Add-ons. When first run AdwCleaner includes options under the tabs to show what was found and to allow disabling detections you want to keep since not all detections are necessarily bad. The only things you can't uncheck is Chrome and Firefox preferences lines but you still can view them in the "Chrome" and "Firefox" tab. If a detection is made the preference line will be removed when running the tool. In some cases AdwCleaner may detect items related to legitimate programs...if in doubt about a particular detection, a Google search should be performed to gather additional information before removal.The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.AVG Security Toolbar and AVG Secure Search (created by the makers of AVG Anti-virus) are optional add-ons when installing their anti-virus product if you choose "Customiz... Read more

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RELEVANCY SCORE 34

After I download and run the installer, the further download stops dead at 59.9%, over and over again. I run WIN7, with Microsoft Security Essentials, malwarebytes and TDSS killer, ccleaner and spybot Initially it said I already had an old version of adwcleaner installed but I had no knowledge of this. It then suggested I update - right here on bleeping. Not sure what the issue is. Thanks/CarlEdit: Moved topic from All Other Applications to the more appropriate forum. ~ Animal

A:ADWCLEANER

Did you download AdwCleaner from here?Some anti-virus programs may falsely detect the program and prevent it from downloading completely.AdwCleaner has been around for a while know and someone else (family member, friend) with access to your computer may have downloaded and used it. If AdwCleaner was previously used, be aware that AdwCleaner is frequently updated and, if using an outdated version, you will be prompted to download the newest one.

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RELEVANCY SCORE 34

Hello,
 
My computer has been acting weird over the last 3 - 4 days. 
I go to Facebook every day. I play some games on Google Chrome but there are two games that I have to play on Firefox because they are too slow on Google.
On Google when I open FB the pictures on posts open in steps, the page is slower to load and when I go to load one of the games it is slower and when I finally get in it is skittish and the pointer fluctuates.
On FF they have been super fast but now it is taking forever to load the games and when I do it is super slow to do anything.
Normally I don't have a problem but just lately there have been problems on both Google and FF.
I know that Facebook have made changes to their site and I don't know whether that may be the problem.
 
I have made sure everything is updated. Used CCleaner. Cleared cache etc. Deactivated Java. I use AVG and have done a full system scan. I have Adblock. I have made sure there is only one Shockwave Flash working.
 
I downloaded the Junkware Removal Tool and did a scan. It deleted some and repaired others.
I downloaded the AdwCleaner and it has finished scanning but I am not sure what to leave ticked. I don't want to remove something that is going to cause me problems.
I have written the single line ones but I took a screenshot of the multiples.
Could someone please advise me?
 
This one is under Folders:
C:\Users\pooty\AppData\Local\Hola
 
This is under files:
C:\Users\pooty\daemonprocess.txt
 
... Read more

A:Help please regarding AdwCleaner!

Welcome to BC !
 
Allow AdwCleaner to remove all that it found. Rerun it and post the log following the instructions below. No one program will
find all the adware and malware. Use ALL of the programs below.
 
Use CCleaner to remove Temporary files, program caches, cookies, logs, etc. Use the Default settings. No need to use the
Registry Cleaning Tool...risky. Pay close attention while installing and UNcheck offers of toolbars....especially Google.
After install, open CCleaner and run by clicking on the Run Cleaner button in the bottom right corner.
CCleaner - PC Optimization and Cleaning - Free Download
 
Download AdwCleaner by Xplode onto your desktop.
Close all open programs and internet browsers.
Double click on adwcleaner.exe to run the tool.
Click on Scan button.
When the scan has finished click on Clean button.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the contents of that logfile with your next reply.
You can find the logfile at C:\AdwCleaner[S1].txt as well.
 
 
download Junkware Removal Tool to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
... Read more

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RELEVANCY SCORE 34

Hiya,
 
I'm new here but I've registered to post a really bugging thing! Every time I download AdwCleaner.exe my Norton software analyzes it as bad! Today it blocked it completely! I like the program but is it bad or good? I investigated it a bit and Norton said it blocked it as no one hardly uses the program and therefore it must be bad. Norton also said something about the program developer should apply for 'whitelisting' given the program is so sparingly used and then it would not block it. I've used it a lot in the recent past but I can't get it back on my PC. Can anyone help? Thanks!

A:AdwCleaner.exe

Hi 
 
The truth is that tools used on uor forums to deal with adware/malware are very often marked as suspicious by AV vendors. Be assured that AdwCleaner is safe and not infected. 
 
The reason for being marked as harmful is they contain usually very strong inbuilt parts to deal with malware (like process killers, strong file removers), which appear suspicious to AV's. 
 
Submitting it as a false positive to AV companies is pointless, because they do not check the version and each time an update to AdwCleaner or any other tool is released - the history goes on and on. 
 
Cheers,
Naat

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RELEVANCY SCORE 34

Does anyone know when this software is going to be compatible with win 8.1?
 
thx

A:Adwcleaner

Did you try downloading the Adwcleaner software? http://www.bleepingcomputer.com/download/adwcleaner/
It is noted as compatible up to Windows 8.

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RELEVANCY SCORE 34

I just tried to download and run Adwcleaner v5.029, but as I try to install Adwcleaner, Windows Smartscreen pops up. Adguard premium pops up and my Zemana premium pops up (blocks a dangerous program), all saying that this is is a dodgy program.
I tried with multiple sites and I get the same result.

Has anyone experienced the same thing?
 

A:Cannot run Adwcleaner v5.029

Yes. Windows Smartscreen popped up saying that it is unsafe. Of course, Windows Smartscreen says a lot of things are unsafe... Adwcleaner is a safe file.

I download from here: AdwCleaner
and here: AdwCleaner
 

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RELEVANCY SCORE 34

Hi all
I installed the latest version of adwcleaner and now its messed up my IE
when i launch IE it pops up saying IE isnt working then it shuts down.
Was working fine before i installed the new version.
Can someone help me ?

Tx matty

A:Adwcleaner

Matty try a system restore for starters mate.

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RELEVANCY SCORE 34

I have downloaded adwcleaner to my desktop, but when I attempt to run it nothing happens. This has not happened before. ?

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) M processor 1.60GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 502 Mb
Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
Hard Drives: C: Total - 71186 MB, Free - 50070 MB;
Motherboard:
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled
 

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RELEVANCY SCORE 34

Hello
I just did a scan with Adw and it found a few things in Reg. The only thing I know about the Reg. is not to play around with it,so I ask if someone knows if I should let it clean these or just don't worry all is good ?

Thanks

A:AdwCleaner

Since you are not having problem, I would not touch the registry. If it is not broken do not try to fix it.

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RELEVANCY SCORE 34

How often is it recommended to run AdwCleaner?
 
I realize this is a somewhat general question.
 
Thank you.
 
Smorton

A:How often to run AdwCleaner

I would suggest doing that after installing a new program or browser add-on. Some updates for free programs and free add-ons contain adware, too.
Comes in handy for cleaning a new computer, too.

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RELEVANCY SCORE 34

I downloaded and ran AdwCleaner and don't know what to do next.   Ads were popping up everywhere and when I opened Google Chrome a tab running only-search.com appears. What now

A:AdwCleaner

The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep (except you cannot uncheck Chrome and Firefox preferences lines).AdwCleaner should have created a folder located at C:\AdwCleaner. AdwCleaner.txt logs are all stored in that folder including the Cleaning report log. Please copy and paste the contents of AdwCleaner[S0].txt in your next reply for review.

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RELEVANCY SCORE 34

Should all of these be deleted?
# AdwCleaner v3.308 - Report created 03/09/2014 at 09:40:19
# Updated 20/08/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Kenny - KC
# Running from : C:\Users\Kenny\Downloads\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Found : C:\Users\Kenny\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Found : HKCU\Software\Google\Chrome\Extensions\nikpibnbobmbdbheedjfogjlikpgpnhp
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Found : HKLM\SOFTWARE\Classe... Read more

A:ADWCleaner log

G'day farts and Welcome to BC.
 
When you select the "Clean" button in AdwareCleaner it will quarantine the items found.
 
You can then use the PC to see if everything is ok, and if its behavior is normal.
 
Be aware that other malware present may give you an insecure feeling, so other scans /removal may be necessary.
 
 
If you then open AdwCleaner and select Uninstall, it will delete the program and the contents of the quarantine
 
 
I would be most interested to see the results of some other scans and knowing what problem/s you are experiencing .
 
 

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RELEVANCY SCORE 34

I have had this program installed for a couple of weeks now.Very useful, at first I found many instances of malware not found by MSE, or by SuperAntispyware.I was both pleased that the malware was found, but disappointed (particularly with MSE), that this small simple program had found what they could not !Subsequently if my browser slows noticeably I run AdwCleaner & occasionally (as if from nowhere) I have one or two instances of malware.I am defining malware as anything installed without specific permission, regardless of threat level.AdwCleaner is easy & fast but after the deletion process you must restart which takes longer than the "search" & "delete" process.There are many program improvements one could suggest, but in essence it's small simple & it works!Warning: You might be tempted as I was, to download & install the Hosts/PUP files recommended by AdwCleaner.I'd suggest you don't. I spent ages attempting to do this, but the webpage is a nightmare in French !I spent sometime drafting a few suggestions but the contact me link failed repeatedly. Very frustrating.Edit: Moved topic from All Other Applications to the more appropriate forum. ~ Animal

A:AdwCleaner

If you think you may be infected with malware, the first place to start is in the "Am I Infected? What Do I Do?" forum. This is a centralized place where advanced members and staff can provide initial assistance with malware removal. If your issues cannot be resolved there, then you will receive further instructions as to what you need to do.

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RELEVANCY SCORE 34

Can someone explain to me whats the proper way to use this? When i click scan, all i see is waiting and pending for a very long time and it doesn't seem to do anythings. Its on the services tab. Am i suppose to click on each tab such as services, folders, files and all the other ones and do it individually? Reason i ask this is b/c when i clicked on a few of them, it does seem to show progress and scan something. When i just click scan while its on services, it doesn't seem to do anything at all.

A:How to use AdWCleaner?

You'll find some instruction here
How To Use AdwCleaner [Manual]

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RELEVANCY SCORE 34

AdwCleaner.exe loaded on Win8.1 get error message "this app can't run on your PC

A:AdwCleaner.exe app can't run on your PC

AdwCleaner System Requirements...compatible with Windows XP, Vista, 7, 8, 8.1 in 32 & 64 bitsTry running AdwCleaner in safe mode.How to boot into Safe ModeHow to Start Windows 8 in Safe ModeHow to enable the F8 key to start Safe Mode in Windows 8

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RELEVANCY SCORE 34

While reviewing the files on my computer and those needing to be eliminated I found Mobogenie.  I googled it and found it called a virus or close-to-virus.  I removed it and followed instructions to remove the adware with Adwcleaner.  Since then I have not been able to load certain pictures.  Particularly, I cannot get all the pictures to load on Ebay.  Some do but most do not and I get a gray background with a circling dot.  I previously had that problem and solved it with compatibility view settings or by refreshing the page.
 
I did check the multimedia portion of Internet options and all appear to be where they should (checked).  I know I should have left the computer alone since the Mobogenie was not bothering me but I seem to have to learn my lessons the hard way.
 
Anyone have any suggestions?
 
Thanks.

A:Adwcleaner

Can you copy and paste the contents of your AdwCleaner[R0].txt and AdwCleaner[R1].txt in your next reply.  These logs can be found in C:\AdwCleaner.

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RELEVANCY SCORE 34

Hey guys looks like i found a false positive with Adwcleaner 3.020 regarding C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk
Seems to be thinking that the windows 8.1 search function is infected i don't believe that to be true. Wanted to send the log to him on his main site by was having trouble logging in so i was wondering if you guys could possibly contact him. Also wanted to make sure it was a false positive.
 
 appreciate it 
Colin
 
# AdwCleaner v3.020 - Report created 28/02/2014 at 22:46:31
# Updated 27/02/2014 by Xplode
# Operating System : Windows 8.1 Pro  (64 bits)
# Username : ColinR - COLIN
# Running from : D:\AdwCleaner.exe
# Option : Scan
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
File Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Search.lnk
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16518
 
 
-\\ Google Chrome v33.0.1750.117
 
[ File : C:\Users\ColinR\AppData\Local\Google\Chrome\User Data\Default\preferences ]

A:Possible Fp with Adwcleaner 3.020

Can you go to that location, and right click on the file and select properties and take a screenshot of it and post it here?

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RELEVANCY SCORE 34

Hi all. This is my first post on this forum. I ran AdwCleaner for the first time yesterday. I did not have any problems but I was curious to see if I had any junk which had not been identified by MS Essentials, Malwarebytes or Avast. Some files were identified which I cleaned, but now am concerned I may have deleted a false positive. Or, stated another way, how can I be sure that every file I deleted should have been deleted? If I post the AdwCleaner report, can someone tell me if any of the deleted files should be reinstalled? My PC seems like it is working better than ever but I would feel better if an expert reviewed the deleted file log. Thanks.

A:AdwCleaner

Hi Artbuc Can you go in the C:\AdwCleaner folder, open the file named AdwCleaner[R?].txt where ? would be the highest digit number and then copy/paste the content of that file in your next reply?

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RELEVANCY SCORE 34

I'm not sure with whom to share my gratitude, but thanks for adwcleaner and the great job it did for me! I ran Malwarebytes and it didn't seem to do much. I'll be following this forum. Thankyou.

A:Thanks for adwcleaner

to Bleeping Computer.
I will pass your comments to Xplode, the developer of AdwCleaner.

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RELEVANCY SCORE 34

my version was outdated so adwcleaner redirected me to main site i download it then run it and this popup comes up saying i am running old version so i downloaded it again click run still says i am running older version even thought i click on adwcleaner_4.203. so i click ok and this time version 4.202 starts up as you can see in the SS i took..
 
well i quess i cant add the SS on here i dont see attachment button or icon to click on.
 
anyhow why is it keep telling me i am running older version when i click on the latest version?
 
 
ty  chris

A:adwcleaner

Hi maxonnxc Files cannot be attached in this section. If you want to post a screenshot here, you'll have to host it on a website like Imgur.com (takes a few seconds to upload and link). Also, can you start AdwCleaner, click on the Uninstall button, then download AdwCleaner from the link below and try to execute it? Make sure it's located on your Desktop.http://www.bleepingcomputer.com/download/adwcleaner/

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RELEVANCY SCORE 34

I'm using windows7 home edition.
I scanned adwcleaner and removed all. But I didn't run adwcleaner as administrator.
I rescanned all as administrator and it didn't found anything.
Is it a problem I didn't ran adwcleaner as administrator?

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RELEVANCY SCORE 34

As a new user to your forum I hope this is the palce to raise this issue. I recently tried to remove the Omnibox PUP from my PC using ADWCleaner. The developers need to know that this **** modifies Firefox and Internet Explorer shortcuts which ADWCleaner does not catch. GregorEdit: Topic moved from Introductions to the more appropriate forum. ~ Animal

A:ADWCLEANER

to Bleeping Computer.I will report it to the developer.

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RELEVANCY SCORE 34

I cannot open / run the new version of AdwCleaner.  It downloads as a prefetch file which does not respond to clicking or the run command.  Can someone please help to get it going and perhaps briefly explain to me what the significance of 'prefetch' is, whether or not it has anything to do with the program not running.  It was downloaded from the Bleeping Computer link.
 
Clayto3h

A:Cannot Run AdwCleaner

Hello there,Can you try downloading AdwCleaner from another browser?Also, which AV/AM are you using?Alex

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RELEVANCY SCORE 34

So curently my Anti-Adware program is AdwCleaner, but I just heard about a new one called Junkware Removal Tool. Now I know that AdwCleaner has a much nicer UI, but I don't care about that. I dont care about how much RAM it uses or any of that. I just care about which of them detects more things. If any of you could run a test on that in a Virtual Machine or something like that, it would be awesome. Thank You.

 

A:AdwCleaner or JRT?

JRT (Junkware Removal Tool) is not new...it has been around since October 2012 when AdwCleaner was first released.JRT is a non-interactive batch program created by thisisu (a member of the BC Malware Response Team) that is designed to search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, browser extensions, add-ons/plug-ins, browser helper objects (BHOs) and other junkware. JRT will remove all traces of these types of programs which includes related services, registry entries (values, keys), files, folders and potentially unwanted extensions. JRT will also restore some default settings for Internet Explorer, Mozilla FireFox and Google Chrome. JRT automatically removes whatever it finds...there are no options to skip or ignore detections and no option to backup/restore removed items. Before using the tool, if JRT detects an active Internet connection, it will download the latest copy and relaunch itself automatically.BTW...in June 2015, Malwarebytes announced the hiring of thisisu, and the acquisition of Junkware Removal Tool. The integration of Junkware Removal Tool within Malwarebytes Anti-Malware will take place over the next few months. The stand-alone JRT program will remain intact for those who wish to use it.MalwareBytes acquires Junkware Removal Tool to take a stronger stance at PUPsMalwarebytes Acquires Junkware Removal ToolAdwCleaner is a portable adware cleaner created by Xplode (a BC Security Colleague) that is design... Read more

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RELEVANCY SCORE 34

Can someone help me with the use of this program?
I scanned the computer but do not know whether to proceed to the complete cleaning of all.
I attach the .txt file

A:Use of AdwCleaner

Hi manolesta90 My name is Aura and I'll be assisting you with your malware issue. Since we'll be working together, you can call me Aura or Yoan, which is my real name, it's up to you! Now that we've broke the ice, I'll just ask you a few things during the time we'll be working together to clean your system and get it back to an operational state.As you'll notice, the logs we are asking for here are quite lenghty, so it's normal for me to not reply exactly after you post them. This is because I need some time to analyse them and then act accordingly. However, I'll always reply within 24 hours, 48 hours at most if something unexpected happens;As long as I'm assisting you on BleepingComputer, in this thread, I'll ask you to not seek assistance anywhere else for any issue related to the system we are working on. If you have an issue, question, etc. about your computer, please ask it in this thread and I'll assist you;The same principle applies to any modifications you make to your system, I would like you to ask me before you do any manipulations that aren't in the instructions I posted. This is to ensure that we are operating in sync and I know exactly what's happening on your system;If you aren't sure about an instruction I'm giving you, ask me about it. This is to ensure that the clean-up process goes without any issue. I'll answer you and even give you more precise instructions/explanations if you need. There's no shame in asking questions here, better be safe than sorry!;If ... Read more

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RELEVANCY SCORE 34

Mod Edit:  Split from http://www.bleepingcomputer.com/forums/t/519780/explorerexe-using-too-much-cpu-please-help/ - Hamluis.
 
This is my log from ADWCleaner
 
# AdwCleaner v4.106 - Report created 27/12/2014 at 20:57:51
# Updated 21/12/2014 by Xplode
# Database : 2014-12-21.4 [Live]
# Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
# Username : Dinuity - DINUITY-PC
# Running from : C:\Users\Dinuity\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
[#] Service Deleted : BackupStack
Service Deleted : {bb7b7a60-f574-47c2-8a0b-4c56f2da9802}w64
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\apn
[#] Folder Deleted : C:\ProgramData\BitGuard
[#] Folder Deleted : C:\ProgramData\Browser Manager
[#] Folder Deleted : C:\ProgramData\BrowserProtect
Folder Deleted : C:\ProgramData\NextCoup
Folder Deleted : C:\ProgramData\Trymedia
Folder Deleted : C:\ProgramData\Webbing
Folder Deleted : C:\ProgramData\GoSave
Folder Deleted : C:\ProgramData\YoutubeAdBlocke
Folder Deleted : C:\ProgramData\1043635208851cf2
Folder Deleted : C:\Program Files (x86)\AskPartnerNetwork
Folder Deleted : C:\Program Files (x86)\NextCoup
Folder Deleted : C:\Program Files (x86)\RichMediaViewV1
Folder Deleted : C:\Program Files (x86)\Speedial
Folder Deleted : C:\Program Files (x86)\Trymedia
Folder Deleted : C:\Program Files (x86)\Webbing
Folder Deleted : C:\Program Files (x86)\YoutubeAdBlocke
Folder Deleted : C:\Users\Administrat... Read more

A:ADWCleaner Log

Hello -
Please be a bit more specific about your particular problems.
EDIT - Please click on Follow this Topic at the top Right Side, as this will be Your topic now ...........
You have run the first in a series of Ad Cleaners and I hope this made some improvement.
 
Now -
Please download RKill by Grinler to your desktop and run it. Right click on the Icon and select Run as Administrator
 A black DOS box will appear for a short time and then disappear.
 This is normal and indicates the tool ran successfully.
 At most the tool will usually run for about 2 minutes unless you have many problems.
 Please Copy / Paste the small log back here. (as you have done above)Do not reboot your computer until you complete the next steps. (unless required)
Please download Malwarebytes Anti-Malware If you already have a current version installed, Please update it
Follow the simple directions to install the program to desktop 
Right click and choose "Run as administrator" to open Malwarebytes Anti-Malware and from the Dashboard please Check for Updates by clicking the Update Now... link
Open up Malwarebytes > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.
Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.
If you find malware and tick it to remove it, you may be asked to re-boot the compute... Read more

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RELEVANCY SCORE 34

Hi everyone

I used adwcleaner to get rid of Babylon toolbar, but it deleted all of my custom buttons on my google toolbar, and one
of my programmes (NCH switch sound file converter)
I had to use system restore to get back to normal, why did this programme do this.
If I have to use this programme again what can I do to prevent the same thing happening again.
Can I back up my home page before I use this programme, if so how do I do this.

Regards Ron Moore

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RELEVANCY SCORE 34

Hello everyone!I wanted to delete any adware I may have, that's why I downloaded AdwCleaner. I clicked on Search and saw a .txt file with the a bunch of stuff I want removed. BUT when I click on Delete I get this message I press OK - and nothing happens, my laptop won't restart and AdwCleaner doesn't start deleting. I tried to restart manually, tried running the program in the safe mode - but the result is the same. It seems I can't get AdwCleaner to run properly. I open it as an administrator every time.Could you please help me with my problem? I have no idea what to do P.S. When I press OK and nothing happens, AdwCleaner freezes and I can't even close it properly. I get the message that this program is not responding, and even after that message I can't close it...

A:Can't run AdwCleaner - please help!

Hi, Olyabusha! I'm going to try to help you out. That is very strange indeed. I reported the problem to the creator of AdwCleaner, so maybe he'll be able to work out what's wrong. In the meantime, I'll use some other tools to check out your PC.TDSSKillerI need you to run a scan using TDSSKiller.Download TDSSKiller from here, and save it to your desktop.Double click the file to launch the program. Once the program starts, click Start Scan. Don't change any default scan settings.Once the scan is finished, you'll find a log in your root drive (usually C: ) that will start with TDSS in the file name, please copy and paste it into your reply.MalwarebytesI need you to run a scan with Malwarebytes Anti-Malware.Download MBAM from here, and save it to your desktop.Double-click the installer to run it. During the installation, simply follow the prompts and let the program install. However, if you do not want to start a trial of the full version, please decline, and if offered any external toolbars/programs, feel free to uncheck to install them, unless you want them.Once the program is done installing and updating, select the Perform full scan option on the main interface. The click the Scan button, hit Scan, and let the scan run.Once the scan is finished, a log will pop up. If any malware was found, click the Show Results button, and make sure everything present is checked and click Remove Selected. If MBAM asks you to reboot, do so immediately. Either way,... Read more

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RELEVANCY SCORE 34

Hello
Just ran Adw 1st time in long time, does anyone know where to look to see what these items are so I know what will be removed.I try to Google but when I enter the string it just comes up with everyones log file. Don't want to delete anything that says Microsoft in the string.

Thanks

A:AdwCleaner

Here is a you tube link on how to use AdWare and remove adware from a pc or mac.
https://www.google.com/webhp?sourcei...+to+use+adware

Take a peek at each one to see which one will work for you.
Dennis (THW)

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RELEVANCY SCORE 34

Hello my friends,
my problem was with the adwcleaner.
After running it find's AVG tool, some registy and browser abdata.
The new version can unclick what you think is good for you.
But for the browser abdata was no click option.
I want only AVG TOOL to remove and clickt only for that, the other findings are uncheckt.
 
Anyway, after the cleaning my browsers chrome and firefox are not working proberly.
I can't have the extensions I  want. The browsers crashes all the time.On chrom every time I log in a pop up window appears
''it can find file data''...
After that nothing help:
reinstall chrome and firefox fails.
Windows restore fails too.
 
The only think I find is to remove my old windows entry.
And make another  with a new name.
 
What is your opinion! Thanks for your good information!
 
P.S.On the older ADWCLEANER versions never had a problem.

A:ADWCLEANER.

Hello leonidaso -
When you run AdwCleaner, first run Search Mode to see if it lists any problems.
Then you can see if any items should be removed.
 
Xplode has now issued a re-written version, so all previous usage ideas must be reviewed.
I am currently translating his site (French) to find the better operating methods.
 
For now just use Antivirus, Malwarebytes Anti-Malware Free (aka MBAM), and SUPERAntiSpyware Free (aka SAS)
 
 
Thank You -

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RELEVANCY SCORE 34

The other day I downloaded AdwCleaner, I am concerned because when I run the program it says AdwCleoner with a cross in the middle of the o.  Have I downloaded the correct program?  The icon on my desktop is not yellow - it is like a gray shadow.  It never installs when I run it - to use it I run it each time.  The first time it found several items that needed to be removed.  After running AdwCleaner I ran Malwarebytes Anti-Malware and it found several items to remove as well.  One being - C:\AdwCleaner\Quarantine\C\Program Files\Conduit\Community Alerts\Alerts\Alert.dll.vir(PUP.Optional.Conduit) ->Quarantined and deleted successfully.  Now AdwClean hangs up and freezes computer when it cleans browsers.   
 
Have I downloaded the correct program and has the Quarantined and deletion of AdwCleaner By Malwarebytes caused AdwCleaner to stop working correctly?

A:Need Help With AdwCleaner

AdwCleaner Official download mirrorFrom what you posted it appears Malwarebytes only detected item's in AdwCleaner's Quarantine folder...not the program itself.AdwCleaner is a portable stand-alone tool which does not use a setup file required for a typical installation. This allows it to be easily removed using it's built-in uninstall feature.Double-click on adwcleaner.exe to run the tool.Vista/Windows 7/8 users right-click and select Run As Administrator.Click on the Uninstall button.Confirm with yes.Redownload AdwCleaner when done.

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RELEVANCY SCORE 33.6

Hi,

My name is Neagu Valentin. I represent Class IT from Romania. We developed an application for windows OptimumDesk and our customers reported an issue with AdwCleaner and our update service. AdwCleaner find the folders where the updater service is installed and recommend the user to remove them.
 
This is a false alarm. How can i contact AdwCleaner and solve this issue?
Thanks,
Valentin Neagu

A:AdwCleaner Whitelist

Hi Valentin If you have False Positives to report for AdwCleaner, please do so in the thread below.http://www.bleepingcomputer.com/forums/t/571313/adwcleaner-false-positive-reporting-topic/Basically, run a scan with AdwCleaner, grab the scan log, and post it in the thread below. The information will be forwarded to Xplode who will do the adjustments.Thank you.

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