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I Purchased a Dell N5050 J1KND Battery . I needed to verify that is that battery Genuine Dell Inc. manufactured?

Q: I Purchased a Dell N5050 J1KND Battery . I needed to verify that is that battery Genuine Dell Inc. manufactured?

I Purchased a Dell N5050 J1KND Battery . I needed to verify that is that battery Genuine Dell Inc. manufactured/marketed or Just a Replica!? Its Part no. is 4YRJH. I Would be highly Grateful to you if you could please verify it for me. Please resolve and reply ASAP. Thank You

RELEVANCY SCORE 200
Preferred Solution: I Purchased a Dell N5050 J1KND Battery . I needed to verify that is that battery Genuine Dell Inc. manufactured?

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A: I Purchased a Dell N5050 J1KND Battery . I needed to verify that is that battery Genuine Dell Inc. manufactured?

This is not genuine. The 9C5 would mean the battery was manufactured in March, 2009. And Dell's labels don't have the date posted as 2017/07/27.

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RELEVANCY SCORE 148

I want to know if the battery of my dell laptop original or not.i have replaced the battery recently .
model number of Laptop - Inspiron N5050
in the  battery health it is showing my battery is performing normally.
The part number of the battery is 4YRJH
Please verify if the battery is original or tell me how i can verify it.
Thank you

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RELEVANCY SCORE 122.8

CN-04YRJH-48630-65K-01AN-A04
DP/N 04YRJH

A:Battery J1KND check - genuine or not?

If it was purchased from Dell, it's genuine.  Anywhere else: ask the seller.

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RELEVANCY SCORE 119.2

I am going to buy  new dell xps laptop  for my Dell xps  L502x early 2011 15 inch laptop  which came with 6 cell battery.
I want to know if dell supports 9 cell battery in my laptop
And should I buy batteries manufactured in 2014
Does dell stoped  manufacturing the battery for this model.  I would prefer 2016  manufactured battery

A:Dell xps L502x battery manufactured with date 2014 will have same capacity in 2017

Hi JAYESH GHARAT,
The 502x supports both 6cell and 9cell batteries. Kindly find the specifications here - http://dell.to/2iVELAQ- see page# 98.
The 502x is considered obsolete and I am not sure if the batteries are available with Dell any longer. 
You could contact our team to get a quote for a battery if available - http://dell.to/1vnT6CQ
You could alternatively order the parts here - http://bit.ly/2jgRfQ6 or through other 3rd party online stores or local stores.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 114.8

I have a 2 month old XPS15 purchased form the Dell Outlet Store in the UK. I usually have it permanently plugged in, but recently used it on battery power for the first time. I noticed that the battery wasn't charging, and the indicator light at the front blinks alternately white and orange (one white then one orange)
After a bit of investigation I found the BIOS Battery settings saying that the battery was not a genuine Dell battery and therefore wouldn't charge. I have not changed the battery - the machine is exactly as supplied by Dell.
It now pops up a warning about the battery whenever I power on.
I tried upgrading the BIOS (from 1.1.3) but every time I tried it would fail.
Is it now standard practice for Dell to supply laptops without genuine Dell batteries?

A:Brand new Dell XPS15 9560 not supplied with a genuine Dell Battery

Contact Dell for a warranty replacement of the battery.

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RELEVANCY SCORE 106.8

I recently bought a Dell 6-cell battery.
detail  is as follows:-

CN-04YRJH-48630-63M-O09F-A03

COULD YOU PLEASE TELL ME IF IT IS AN ORIGINAL PRODUCT ?
and about its  backup

regards,

Writwik 

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RELEVANCY SCORE 106.8

I have bought a replacement battery from a secondary vendor and the serial number is : KR-08NH55-71766-2PJ-EIDH-A18. Could you please let me know whether it is original or not, and what is the warranty for this product ? Thanks

A:Genuine Dell battery?

Only the vendor can tell you.  If it's an original Dell battery, it's not new -- it was made in 2012, so it's five years old).  

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RELEVANCY SCORE 106.8

Hello,
I purchased a Dell battery and the seller (Black Cat PC in England) said it is genuine. I want to be shure.
Laptop E6520.
Enclosed some pics. The serial number is CN-0NH6K9-48630-634-O0RU-A01. My laptop says it is a 1002Sanyo Dell NH6K963.


Thanks!
Dutch

A:Can you please tell me if my Dell battery is genuine

Appears to be ours.CN0NH6K94863063400RU = Manufactured March 4, 2016. So over 6 months old.

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RELEVANCY SCORE 105.6

I am trying to find the link on the Dell website to buy an original battery for my XPS L502X in SA,i cannot seem to find any link? when i called the local office they referred me to another agency whom asked me to "register " with them before i could purchase a battery? Please help as i need a Dell product,

A:Dell XPS L502X Genuine Battery

Assuming you are in the US, here is a link to purchase a 6-cell 56WHr Dell battery directly from Dell. www.dell.com/.../pc-accessories

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RELEVANCY SCORE 105.6

Hi,
I have a Dell Inspiron 1525 laptop with Battery of type: RN873, Rating: 11.1V, Capacity 56Wh.

Currently this battery is not available in the market and whenever I purchase online for a battery of Inspiron 1525, I am getting battery of different type, Capacity 48Wh. Can you help me to get an genuine dell battery?

Please would appreciate your help. Thank you!

A:Need and genuine DELL 1525 BATTERY

For a genuine Dell battery you'll pay $80-100 -- consider carefully spending that on a system that has a resale value of between $50-75 on the used market (in other words, you'll be spending more on the battery than the system is worth).
www.parts-people.com/index.php

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RELEVANCY SCORE 105.2

I just purchased a new battery from Dell and installed it. The battery light is flashing orange (4 times) and then white. Battery meter says "Battery Charging Disabled". How can I get my new battery to charge and work properly? 

A:Dell XPS 17 L702X New Dell Battery Installed - Battery light flashing

I'm assuming windows 7 is on the system.....
Please right click Battery Meter and check to make sure Battery's charging is turn on....

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RELEVANCY SCORE 98

I have a Dell Latitude notebook. In the lower right hand corner it shows a plug that indicates that the notebook is plugged into the wall directly. However, now and then a lightning bolt will appear over it indicating that I am on battery If I shake the cord sometimes the bolt will go away and sometimes will not. Does this indicate I need a new battery, i.e. that it no longer can hold a charge or do I need a new AC cord?

Thanks
Nancy
 

A:Dell Laptop New battery or cord needed??

Hello,

Check your AC adapter connector on the laptop to see if it is loose. Plug the AC adapter into the laptop and where the connector goes into the laptop see if you can move it around and how much play it has. It sounds like a typical problem that I see all the time on laptops in our shop.

If that is the case, then you will have to have the laptop serviced to fix the problem.

I hope this helps a little.

Shane
 

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RELEVANCY SCORE 94.8

The main problem is that is dangerous and toxic and the battery are indeed defective.
I had other brand of notebook (more than 2) ask me for battery change for free after 5 years from acquiring the pc and completely out of the normal warranty.
Why Dell doesn't mind about their notebook users at all?
Why  they cannot change a battery also if i'm willing to pay some money ( for a service that as been done from other brands and have to be done FOR FREE as it is a product defect )
My notebook status:
The dell post replay is here (Japanese):

A:XPS 13 9350 battery swollen and apparently Dell Japanese support cannot fix it, because have no battery in their inventory

Hi celery,
We are sorry to know our Japanese support couldn't help you.Please help us with the service tag of the system you are facing issue with, and pictures of the swollen battery, if you have any so that we can check and try helping you accordingly.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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RELEVANCY SCORE 94.8

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

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RELEVANCY SCORE 94.8

Hello,
I've been looking around for a battery extender for an adapter with output 6.7A, 19.5Volts -- 130Watts.
No luck so far, as most of the items I found had max 5A output.
Does anyone know of a solution to carrying extra juice on the go for the inspiron 7559? Any advice would be greatly appreciated.

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RELEVANCY SCORE 94.8

My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.

Jerry
 

A:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.
 

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RELEVANCY SCORE 94.8

Hi,
I have a Dell M5510 precision laptop for business.  Around January 2017, 7 months after owning this laptop the track pad started to come loose. At first I didnt know why, it was very minor, then each month it started to come off more and more. Around 2-3 months ago I stopped being able to use some of the functionality of the trackpad. I finally took the laptop apart to find out the battery had expanded and was causing this issue.  I purchased a M5510 with every upgrade (xeon, 4k, larger battery etc) and figured I would not have any issues as I use this for work. Has anyone else had similar issues on the M5510 Precision series?
It looks like the battery is very swollen in multiple cells and the trackpad looks like its about to blow right off the laptop.  
I'm also not sure how safe it is to use this laptop for business travel now that it looks like the cells are expanding and lithium ion explodes.

A:Dell M5510 battery breaking my trackpad and looks like its ready to explode (4gvgh battery)

So first thing is stop using the computer.  If the cells are expanding that could cause a safety issue.  I would call Dell ASAP and have them replace the battery which is obviously defective.

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RELEVANCY SCORE 94.8

Hi there,

I'm having dell inspiron 3521 laptop. My battery is 4 cell (40WAh) and recently it was permanently failed. So, i decided to replace it with new one. The question is if i replace my 4 cell battery with 6 cell battery, will it leads to any problems? Can some one please help me to resolve this.
Thanks in advance.

A:What will happen when i replace my dell 40WAh battery with 60WAh battery for Inspiron 3521?

As long as the battery is otherwise compatible -- and you realize it will increase the weight AND the size of the notebook (while the 4-cell likely fits entirely inside the system, the 6-cell will protrude from the back of the system), you will be fine.  There's also a big reason (safety among them) why OEM batteries cost more than third-party knockoff units, if that's a consideration.

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RELEVANCY SCORE 94.8

As the title says.

My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.

I bought a new battery today charged it to 100% and it does the same thing
Any ideas please

A:Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery

harrrrrrry.Cable LooseIf you have a cable that is loose, try removing the cable and reconnecting it and make sure it is firmly in place.If the cable is still loose, check for any bent or broken pins or damage to the connector or cable.If there is damage to the cable that is causing it to become loose, the adapter and or cable will have to be replaced.Check the BatteryRight-click the battery icon in the lower right-hand corner, then click Dell Extended Battery Life Options. If this option is not available, proceed to Step 2. Click the Battery Health tab. Make note of the message on the page, when the battery shows as "This battery is performing normally", then the battery is performing as it should.Make sure your bios is updated. You can also run the diags. click the link below.http://dell.to/2k3NUrHTo run a full diagnostic on your computer, go to the Dell PC Diagnostics page, click the Advanced tab and click Run Diagnostic. Uninstalling & installing the Battery DriverIf the above steps don’t resolve and you might need to uninstall the battery driver, and then restart your computer. Follow these steps:Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Double-click Batteries.Right-click Microsoft ACPI-Compliant Con... Read more

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RELEVANCY SCORE 94.8

This started a few day ago and so far as per now i charge it almost every after 2hours but with 45% still remaining on battery.

A:My dell latitude battery shuts down at 45% of battery power remaining and on plugging it into ac, it starts from that same % so am not sure of what is happening to it.

Hi,
Thank you for writing to us!
Kindly boot the system into BIOS and check the battery health and Ac Adapter.
Also private message the service tag and email address.
Thanks
Robin

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RELEVANCY SCORE 94.4

Hi,

I'm new here and not able to pm yet. I saw a closed thread about this same issue. I have software that only runs on Windows XP. My Dell Inspiron N5050 has Windows 7 on it. I need the drivers for Window XP and any other information you think would be helpful I'd appreciate. I've never changed platforms on a computer before. Thanks in advance!

kronkcarr aka Beth Carr
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Enterprise N, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 4004 Mb
Graphics Card: Intel(R) HD Graphics Family, 1810 Mb
Hard Drives: C: Total - 461837 MB, Free - 328734 MB;
Motherboard: Dell Inc., 01HXXJ
Antivirus: Norton Internet Security, Updated and Enabled
 

A:Windows XP Drivers Needed for Dell Inspiron N5050

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RELEVANCY SCORE 94.4

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

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RELEVANCY SCORE 94.4

I RECENTLY PURCHASED A LAPTOP FROM SHOP.  I AM NOT ABLE TO FIND EXACT PRODUCT THAT I PURCHASED ON HP WEBSITE. LAPTOP THAT I PURCHASED IS 'HP PROBOOK 450 G4' PRODUCT NO IS 'Y8A42EA#BH5'  . PLS HELP ME

A:TO VERIFY THAT LAPTOP WHICH II PURCHASED IS GENUINE OR NOT

Hi: Yes, that product number exists in the HP parts surfer database. Enter the product number (Y8A42EA) in the box at the link below to see the details and available options for that product number. http://partsurfer.hp.com/search.aspx

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RELEVANCY SCORE 93.6

Hey there,
I've been using my upgraded Inpiron 17R SE happily for a couple of years by now. I've even gone as far as buying an 128GB SSD to futureproof it. This is the only drive - besides the DVD drive - currently present in the laptop. However I've had an issue for quite a while:
Whenever I try to boot the Laptop only using the Battery (even fully charged) it Posts then loads Windows and turns of just before the Login-Screen (I can't see it). When I proceed to turn it back on, it Posts then beeps and says that there is a Real Time Clock Error and gives me the option to proceed booting or to enter Setup.
This however doesn't occur when using the Power-Brick. Moreover it isn't always the case. Sometimes the Laptop boots and works fine just using the battery, but then upon opening a Programm (while under battery-power) it shuts of and gives the same error message again. If it decides to work the battery still lasts for 2-2.5 hours.
I'm really confused to what the problem is. It could be a power delivery problem, but it's still the original battery and laptop with only the HDD changed to a SSD.
I'm aware of it being a rather old machine, but selling it is my only hope for getting a new laptop for college, but I can't sell it in this state. 
I'm at a lost and really really sad because of this issue. I'm sorry for any typos or grammar mistakes, I'm a non native english speaker.

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RELEVANCY SCORE 93.6

So, I bought this top of the line Latitude 12 M7 with 4K screen, and that was a biggest mistake for all...
The battery life is like 2h 2o min, and that horrible keyboard with a stand behind the screen is not user friendly. I can't even use it on my lap, and thank you for some "horrible" re-engineering design, the Latitude 12 doesn't have a keyboard like the 11 or 13 has! So no built in battery to power the tablet, and no regular laptop style closing lid. Why??? Why someone design something backwards ?
By any chance the Latitude 11 keyboard with the built in battery would fit with the 12? Or in the near future they will realize this model is way overpriced, and the battery life is a joke ?
I am at the point to sell this, forget about I7 and 4K and just buy a Latitude 13 6 gen M5 with a working battery life. Any of you have a suggestion, what I should do? Is any other model recommendation with size of 11-13 , with a decent battery life? 
 

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RELEVANCY SCORE 93.6

Hi i have a XPS M140 dell laptop, and bought a new battery, wich came charged to 40%, the instructions said that i should discharge the battery to 2% and then chargeit to 100% for first time.

I used the laptop withouth cord until it was 3%, then i plugged it but the amer light that should appear it is not when i plug the laptop with the battery installed, then i check the energy administrator (i have xp and lubuntu, and it both was the same) and it said "charging" but it stayed in 3%, i let it more than 12 hours plugged but never charged the battery, it is still in 3% and the light of the battery doesnt turn on.

I dont know if the battery is bad, because it worked when had charge, or is maybe the laptop that is not charging.

Is there a war to check if this port is charging electricity to the battery? i have a multimeter and i know how to open this laptop. Any information would be helpful as i havent been able to found information on this.

and also is there a way to know with the multimeter if the battery is allowing energy to charge it?

i hope you have understood, im still klearning english, thanks for your time
 

A:Hi, i need help testing a battery or a port of battery of a laptop dell

Testing the DC jack on a laptop
https://www.youtube.com/watch?v=nrsUsyxzk1M
 

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RELEVANCY SCORE 92

Hello,

I'm.. experiencing the following problem.. 

DELL Inspiron 3537 . Battery not recognized 
When loading: "WARNING: The battery cannot be identified.. strike F1 to continue.. F2 for setup...[...]" 
In BIOS it says NON-DELL battery. Updated the BIOS to the last version available. Same issue. 
In windows, on the right bottom side there is "Battery fully charged" - on plugged in mode obviously - if unplug its shuting down directly. 
On Device Manager -> Batteries - I have both Microsoft ACI adapter and Microsoft ACPI- Compliant Control Method Battery, updated and enabled.  (disabled and re enabled - issue still present)
The led of battery is constantly going RED -WHITE - RED - WHiTE..
It all comes all of a sudden..after an windows update actually. Tried different versions of Windows, issue still present.

Waiting for an answer,
Thanks and regards,
Narcis Vasilache

A:Non-dell battery in BIOS - battery not recognized

Is it a Dell battery?

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RELEVANCY SCORE 92

Hi Guys,
I have a dell L421X with a dead battery. Called up Dell and they said they didnt have stock for this battery anymore.
Thought to myself, I will just get a 3rd party battery and call it a day. The system boots but says that the battery cannot be identified. In windows it says plugged in , not charging. 63%.
As I understand it Dell deliberately denies 3rd party batteries from charging. But if they cannot even provide me a replacement, what choice do I have? Throw away a good laptop that is 5 years old?
Things I have tried:
Bios update to A16.Remove battery and drain any remaining battery (20 Seconds on Power Button)2 Different 3rd Party Batteries.AC adapter is Original and is fine as per BIOS reading.
So having said all of this is there anyone that knows of a Fix for 3rd party Batteries?
Tried a vhbw battery and a "Genuine" Dell batteries from ebay.

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RELEVANCY SCORE 90.8

Hi,
Yesterday, I bought a replacement battery from a local vendor for my dell inspiron 15 3537 laptop.
The new battery is 6cell, 11.1 V, 440 mAh and 65 Wh battery. The original battery which came with laptop was 4 cell(aprox), 14.8V, 40Wh battery.
I have been looking over the internet to cure my obsession that the new battery may damage the laptop internal circuitry. I found some reasonable answers. Still, I want to get feedback from dell community about this issue.?
What dell recommends for replacing batteries and what to do if the same battery specs are not available? Also, What are the operational Voltage range for dell laptops for 3537 series?
Any help would be appreciated.
Regards!

A:Dell Replacement Battery - 6Cell 11.1V, 65Wh - Dell Inspiron 15 - 3537

Hi OMERASIF,
The 4 cell battery was designed to be used with the non touch variant of the Inspiron 3537 model.
Kindly review the specifications here. The power and range info is also mentioned in the specifications.
You could order the replacement battery from Dell site if required.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 90.8

Dear Dell,
I bought my XPS 15 in December 2015. The battery is swelling and lifting the trackpad above the laptop case.
I am finding the trackpad increasingly difficult to use, and I am afraid that the battery will rupture and destroy the computer and/or injure me!
I went to your site to obtain a replacement battery. But the site says you no longer offer the battery for this computer model!
So, after 1.5 years, having spent over $1,600, you decide to drop support for a product?!
I only have Dells, 2 XPS desktops, the XPS 15, and I just bought an Inspiron 15 5000 on June 3, 2017.
How about some help?
This is the battery that is currently installed and my system info:
Last Scan: Battery (Manual) Monday, July 24, 2017 8:01 :54 AM
Microsoft ACPI-Compliant Control Method Battery
Battery Name: DELL 1 P6KD54
ePPID: CN01P6KD717695AHK1KAA00
Manufacturer Name: SMP
Manufacture Date: 10-17-2015
Battery Serial Number: 1409
Designed Capacity Percentage: 83
Current Charge Percentage: 100
Current Charge: 84 Wh
Full Charged Capacity: 70.04 Wh
Designed Capacity: 84 Wh
Voltage: 12.97 V
 
Product XPS: 15 9550
Service Tag: <Service tag removed>
Express Service Code: <Express service code removed>

A:Dell XPS 15 (9550) Battery swelling, need replacement but none offered on Dell Site

Thank you! I will check online and order a new battery...

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RELEVANCY SCORE 90.8

I have done the custom settings for battery from dell power management. I have set that the battery should start charging when it is at 50% and stop charging at 80%. When the battery has charged 80%.It has stopped charging. But the discharging of the battery is not happening itself. I have to remove the ac power so that the laptop should start using battery instead of ac power. The battery should self discharge when it reaches 80% and start charging when it reaches 50%. which is not happening currently. Can any suggest any solution.

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RELEVANCY SCORE 90.4

A Dell customer service advisor recently suggested I buy a new battery to fix a problem with my battery not being recognised at system startup nor charging when the adapter is plugged in.
Despite my AC adapter being the original adapter that shipped with my computer, the new battery still fails to charge. I receive a message informing me that the AC adapter type cannot be recognised (quickset). Furthermore, in what can only be described as an outrageous step, this message informs me that Dell will throttle my machine ("your computer will run more slowly") and then battery will not charge.
Clearly there is an error in the adapter hardware (most likely related to the well known one wire technique for battery verification)  meaning it cannot be recognised by the computer. I was therefore incorrectly informed to buy a new battery that neither solves the problem nor is of any use as it cannot be charged. Is this how Dell treats their customers?
I propose two solutions which Dell could offer me:
1. Send me a new, working 150W adapter compatible with my XPS 17 as a gesture of goodwill following the incorrect sale of a new battery at great expense which failed to solve the problem.
2. Provide a way to circumvent the faulty charger verification process. This is crucial for two reasons. Firstly the adapter is the original adapter that came with my computer so to verify its authenticity is not necessary. Secondly, Dell has zero right (non, whatsoever) to force consumers ... Read more

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RELEVANCY SCORE 90.4

I ordered Dell original Battery from Flipkart. The package looks original. It has Dell logo on it. When i opened the package it has a Spelling Mistake "Li-iom" instead of "Li-ion" and it has PPID of DP/N F287H. The Text on the battery is small and much detailed as on my previous old battery. So i want to know is this original?

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RELEVANCY SCORE 90.4

i got a battery from authorized dell service center.
But i can see the differences between my old original battery and the new one.
can anyone tell me whether the new one is original or not?
How to find it out?

A:DELL STUDIO 1555 battery - need to know whether its original dell product

Only the seller can tell you.  Contact the vendor.

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RELEVANCY SCORE 87.2

Hi,
I am writing this as I have hopelessly tried all methods found online without success.
I have an XPS 15 bought in France. I move to Singapore and my original DELL AC adapter was spoiled. So I went to the nearest store and bought a third party adapter. Everything works out fine for a while... Now, my laptop won't charge anymore (stuck at 90%). 
My laptop only turn on if it is plugged under ac adapter. When I unplug the ac adapter, my laptop turn off.
When I turn on my laptop it says "this battery charging is temporarily disabled, press F2 for entering BIOS Menu". In BIOS, under battery health it is said "this battery is temporarily disabled, please turn off the computer and try again when the unit is back to operational temperature" I have this problem systematically, my laptop is not heated.
I even bring it to a repair shop here in Singapore; but they do not even have the parts to test. 
Please help. 
I am willing to buy a new battery or new adapter, but I am not even sure if that's the problem.

Thank you

A:Dell XPS 15 - Built in Battery, "plugged in but not charged", battery disabled

Please list exact Dell model and version of windows. Example: Dell XPS 9550, windows 10

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RELEVANCY SCORE 87.2

I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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RELEVANCY SCORE 87.2

Hello,

Sorry for being away from posting on the forum since a long time, though I have been visiting the forum lot many times, without logging in - mainly through Google search. That shows how effective the website really is.

Since some time a very persistent error has been bothering me and I thought it best to come here and post the issue.

After my original battery for my Dell Studio 1555 32-bit computer died, I replaced batteries thrice, one after another (the computer is five years old).
The three replacement batteries were:
1. Dell - exact replacement 56 Wh
2. LB1 - matching specs but 48 Wh
3. Dell - exact replacement 56 Wh

Since the second replacement battery, the Low Battery Alarm has been disturbing me each time that:
1. The computer is restarted with the main power disconnected.
2. The main power jack is removed after a 100% charge.
3. The main power jack is removed anytime.

Since in the first place I never set this alarm manually, I am assuming there could either be a Dell specific registry issue with after-market batteries, though I don't understand why. Either way the irritant must go.

I checked Advanced Power Options under Power Scheme but found nothing that would give me a hint of what's wrong.

The alarm screenshot is attached.

Any help would be welcome.

A:False "Low Battery Alarm" with after-market battery - Dell Studio

Rule out the OS and Drivers by downloading a Linux LiveCD and booting from that See if you get the same errors/alarms/warnings.
If you do it could be a faulty charging circuit in your laptop. Check with Dell and see if they have a battery calibration tool. Sometimes completely running the battery flat a couple of times does a "reset" kind of thing.
Sorry I can't think of anything else just now.

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My lenovo v4400 battery can only run for half hour. Do you guys know where to get a new geinue battery for it?

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RELEVANCY SCORE 84.4

Hello everyone. after my last "dell update" ive had some SERIOUS issues with the battery.. i can charge it to 100% shut down the screen lid, and its discharged next morning when i wake up. 

i live in Denmark, and the warratny rules are propably different here in other countries, but here we can call the sales place, and open up a warranty case, here at dell it seems that we are FORCED to go through a lot of different steps before being able to open up a warranty case. isnt there any way to avoid all those "trouble shotting" with AI bots they have hired to filter out the customer's wanting to open up a warranty case

i have paid for premium support, but when i called the last night they wanted me to call back, but for whatever reason it was, i dont know
I now have a spacebar that is squeaky, a battery that is discharging, and a monitor that randomly starts blinking. oh yeah and if you have the dell sound software turned on and you try to dim the light on the monitor by using FN+ F11 or 12 you get a lot of statis noise in the speakers.

Pls can someone help me, and the regular warranty is about to run out in 17 days, and i want this resolved asap. I am afraid that dell might postpone this to make the warranty run out :(
im new to using Dell services and dell forum's but it seem like a very big job to open up a simple warranty case

Regards

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RELEVANCY SCORE 83.2

Purchase a new dell tower months ago and want to set it up but I want to delete everything so I can take it to get recycled.  I have a product called Pc eraser to remove it to but I had it for a while.  Wondering if there is something else I could use that maybe better and I did clean out some of it using pc eraser but what to make sure what else I need to do.  I have yes still Windows XP but stop using it cause it was so slow getting on the Internet.  My new tower has Windows 8 or 8.1.  I have a monitor that I can use that came with my dell demension that is working fine.  Every time I have been on the forum, I got get information.  

A:Purchased a new dell tower but want to completely clean out my old dell demension 3000

I just pull the drives out, and then take the platters out and smash them with my 32 ounce ford wrench ( small sledge hammer).
Pull the magnets as they are good for garage use.

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RELEVANCY SCORE 80

Hello I have a used dell latitude e6400 I'm trying to figure out what does the second battery not present mean? Is my PC missing a battery? Also I'm trying to see how can i determine rather its my battery or charger that is no good when my computer is on  it only shows its charging but its not if I turn it off it charges all the way up but dies real fast help me please!!!!

A:Battery on dell

The system can take a second battery in place of the optical drive.  If you don't have the second battery, what you're seeing is normal.
If the battery does charge but drains quickly, chances are it's at the end of its lifespan.

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RELEVANCY SCORE 80

My XPS18 needs a new battery and I wanted to purchase an original Dell battery but I can't find one on Dell's parts site--and the customer service people are clueless.  There are many tutorial videos showing how to replace the battery yourself which is what I intend to do.  Is there a trusted site to purchase a NEW battery?

A:Battery from Dell?

Parts-people.com is quite reputable and carries only OEM Dell parts.
www.parts-people.com/index.php

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RELEVANCY SCORE 80

I have a Dell XPS laptop and the battery no longer takes a charge. I have been looking at replacement batteries and all of the replacement batteries have a different voltage rating the the orginal. The orginal is 14.8V with capacity 37 wh, the replacements are 11.1V with a range of capacity from 4400 - 7200 mah. I am guessing that the capacity does not matter it will just have a longer charge, but I don't know if the voltage will matter.

Thanks for any help.
 

A:Dell XPS Battery

The voltage DOES matter, obviously that's the wrong battery!
 

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RELEVANCY SCORE 80

I was looking at the Dell XPS 15 listings on dell, and I noticed that the $1399.99 version (i7, 8gb Ram, 256ssd, non touch FHD) had only a 56 WHr battery while all of the other laptops with complete SSDs have the 84WHr battery. Is this a typo, as many other parts of listings on Dell are, or is it true that this model only has a 56WHr batttery? I thought that the reason some of the XPS had smaller batteries was because they had to fit the larger HDD. It would make no sense to not have the bigger battery with the SSD, because it would just leave a gap in the insides as the SSD takes up way less space than the HDD.
Here is the link to the comparison page: 
http://www.dell.com/us/p/xps-15-9550-laptop/pd

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RELEVANCY SCORE 80

I want to buy a new battery for my dell inspiron 1525. I am not going to buy the battery from the Dell website because it is too expensive.

I want your opinion about this website that sells batteries. It is www.batteriesovernight.com

what do you think of that site and do you recommend me to buy the battery from there ?

please help me if you can!

Thanks alot
 

A:I need some help to buy a dell battery

That's a great website. Thanks for sharing it. I hope someone who's actually bought from there can read this post so we can find out if their batteries are good or not. I'll post it on my blog and I'll also ask around.

____________________
http://xps-resource.blogspot.com
 

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RELEVANCY SCORE 80

My battery lasts less than two hours, but I can't figure out of that's normal or not... It's rating is 14.8V, it's type is HK421, and it's capacity is 29 Wh. I don't know what any of that is, so I'm sort of hoping someone here does. I keep it on the lowest battery settings, but it won't last through my class, which is about 2 hours.
 

A:Dell battery

You may be interested in taking a look here There appears to be a number of posts on the Dell site regarding battery life for the HK421. There is also an alternative battery identified.

Raybro
 

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