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Computer Randomly Shut Off, Now Computer Can't Bleep (Sound Doesn't Work)

Q: Computer Randomly Shut Off, Now Computer Can't Bleep (Sound Doesn't Work)

Hi!
 
I posted this in other tech support forums, nobody seems to be able to help me there. Decided to try out this forum.
 
All of the info is here: http://www.techsupportforum.com/forums/f217/computer-randomly-shut-off-now-sound-doesnt-work-1028785.html#post6563153
 
To sum it up, my laptop randomly shut off one day (as if the battery was removed) and the sound stopped working when I started it back up. Someone said it overheated. The fan was faulty (worked... kinda), so I thought that might have been true, got it replaced. Computer shut off again in the same way about a week and a half or so later, but was only warm to the touch -- it's been much warmer before without shutting off.
 
Anyways since it shut off the first time, the sound stopped working, and the drivers for it have had yellow flags and the following message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
 
Any attempt to delete and re-install the drivers has been unsuccessful so far.
 
Any help in solving this issue would be greatly appreciated!

RELEVANCY SCORE 200
Preferred Solution: Computer Randomly Shut Off, Now Computer Can't Bleep (Sound Doesn't Work)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Computer Randomly Shut Off, Now Computer Can't Bleep (Sound Doesn't Work)

Faulty fan...shutoffs from overheating...my personal opinion is that the system could have resulted in motherboard damage.
 
What did the person who replaced the fan...have to say about all this, subsequent to fan replacement?
 
Louis

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RELEVANCY SCORE 123.6

Hello!

Today, my computer randomly just shut off, as if the battery was unplugged. When I turned it back on, the sound was not working.

Troubleshooting showed the drivers to not be working. In inspecting the driver properties, there was the message, "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

I tried restarting it, to no avail. I tried deleting and re-downloading the audio drivers. When I tried to delete the Realtek driver in the Control Panel, the installscript crashed (I was able to uninstall other things with no problem). I managed to get around this by deleting it through device manager (the installscript still gave me a crash message, but after the driver was uninstalled). The Intell Display Audio driver uninstalled without an issue.

I re-downloaded and installed the drivers. It still didn't work.

I went into the registry: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet2\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318} and deleted UpperFilters (there was no LowerFilters). I restarted my computer. Still the sound doesn't work.

Any help would be greatly appreciated!

A:Computer Randomly Shut Off, Now Sound Doesn't Work

A computer that automatically shuts down has over heated, and shut down to stop damaging being done.
You did not say, but since you mentioned a battery, I assume this is a laptop? Be sure to blow out the fans on the side and bottom of the laptop with a can of compressed air.
As for the sound, after restarting, in the Device Manager are there any yellow flags for devices, especially under Sound, Video and Game Controllers? If there is no longer a Realtek device, or Other device, then restart the computer and boot into Setup (Bios) go to Integrated Peripherals. Look for Onboard Audio, if it is disabled, using your arrow and enter keys Enable it. Save and Exit. When the computer comes back up you should get New Hardware Found, if you previously installed a driver it should load.

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RELEVANCY SCORE 89.2

I have no idea what my sister and her friends were doing on the comp for a couple of days that i decided not to use it, but now:

- a few programs take forever to load or don't load at all, but they do show up under the processes tab in the task manager
- after pressing Ctrl Alt Del, the task manager icon appears in the system tray, but the thing only shows up a minute later
- my system recovery is "not able to protect my computer," and restarting does nothing
- actually, when restarting or shutting down Windows, it stops at where it only shows my desktop background and cursor [which is still able to move] and nothing else after that, so i have to hold the power button and force it to shut off
- when I right click the desktop and click on "Properties..." [or something similar to this action] it doesn't show up at all, and whenever I try to open any application after that, they don't even load at all either
- and probably other stuff that I haven't took note of yet...

Things i've tried to get rid of these problems:
- Virus scan with avast!, a couple viruses found and fixed, but nothing changed.
- disk clean up, nothing changed
- registry clean, nothing changed
- CURRENTLY defragging my C drive, hope something changes..

Anyone know what the heck's going on!?
Anyone got any suggestions on what to do next?
Anything helps and would be greatly appreciated!

A:programs not loading right, computer doesn't shut down right, sys recov doesn't work

no replies yet? :(

anyway, just stopped by to say that when shutting down, it takes forever to get to the "Saving your settings..." screen, and that's where I decided that it stops and nothing else after that.
Defragged my C drive, still no results besides the computer feeling a bit smoother-running o_o

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RELEVANCY SCORE 85.2

I'm not sure if this is something new that started with my new Windows 8 computer, or if it has always been this way, but I noticed that when my desktop, which is connected to my router via a cable, is shutdown, the router stops functioning, and I can't access the web with my notebook. Is there a setting somewhere that would keep the router working without disconnecting the LAN cable from the desktop. My desktop is normally up and running from the time I get up, until I go to bed, which is why I never noticed this before.

A:Router doesn't work when desktop computer is shut down

Router make/model?

Is your desktop connected to the router via one of the (i'll assume) 4 LAN ports on the router?

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RELEVANCY SCORE 80.8

I took my computer in to be fixed. Turns out it was a power supply failure or something. I took my computer home and it booted up just fine. Now, when I went to turn on music or whatever, the sound didn't come on. I made sure that it wasn't muted, that all the volume was max, etc, etc. But then, I noticed that the sound device was "Digital Output Device (HDMI)". My computer previously ran off of something along the lines of "Realtek Audio" or something like that. But it's not there. I went to the control panel --> to the sounds and I right clicked the HDMI device and clicked to show disabled devices etc etc, but it wasn't there.
I'm running Vista 32-bit if that helps. Any help is appreciated.

It's a HP Pavillion a1720n

I wanna see if I can solve the problem here before I have to take it back.
 

A:Sound on computer doesn't work?

Look for yellow entries in Device Manager under "Sound, Video, etc.
You may need to to reinstall the driver.
 

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RELEVANCY SCORE 80.8

I don't know what happened but just all of a sudden the sound on my computer does not work anymore.
Everything is turned up all the way and still nothing..I am connected and all.
Can someone pls. help me out.?

-Thanks!! =)

A:I need help, the sound on my computer doesn't work!

Hi please go to control panel then device manager and look for any error flags ie yellow ! or red Xs post back with what you find

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RELEVANCY SCORE 80.8

My cousin recently downgraded my ACER ASPIRE 5100 laptop from Vista to XP, but he formated the recovery partition and installed XP on there, now known as the F:/ drive.
So when i started up my computer, i noticed that nothing worked, my sound, wireless, only my video. I got my wireless internet drivers installed and as soon as that started working I downloaded the rest of the device drivers, but none of them seem to work. Most of them I could live without but sound is a must.
I have tried insatlling 3 different sound drivers but none of them work

A:Sound doesn't work on my computer.

Are these the ones you tried to load?

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RELEVANCY SCORE 80.8

I have a Creative Sound Blaster Live! 5.1 card in my computer which has konked out twice now. The first time my brother came over and fixed it (he's a wiz). And now the second time is this one. I have tried almost everything I could think of: unplugging and replugging in the card itself, uninstalling and reinstalling the drivers, checking the mute and volume settings. It might be the speakers, but the last time I had sound they worked fine but over time they began to crackle. Any ideas? I have no idea what might be wrong.
 

A:My computer's sound doesn't work.

Erlehacker said:



I have a Creative Sound Blaster Live! 5.1 card in my computer which has konked out twice now. The first time my brother came over and fixed it (he's a wiz). And now the second time is this one. I have tried almost everything I could think of: unplugging and replugging in the card itself, uninstalling and reinstalling the drivers, checking the mute and volume settings. It might be the speakers, but the last time I had sound they worked fine but over time they began to crackle. Any ideas? I have no idea what might be wrong.Click to expand...


When an item doesnt work do the following.

Remove the item in device manager, power down the system, remove the card, power on the system, let is stabilise, power off the system, reinsert the card (in a different PCI slot if you can) power on the system, let windows reinstall the card.

Let us know how you go on, but if this happens again I would suggest placing the card in a waste receptacle.
 

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RELEVANCY SCORE 80

hi my computers sound doesnt work i have no idea what the problem is sometimes it works if i disable then enable my soundmax device this problem has been going on for some time if you have any ideas i would be foreva grateful.
i am pretty sure its a built in sound card
 

A:Sound doesn't work but computer says no problem

What are your computers specs? Things like make and model number...You may be infected with a virus or other malware
 

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RELEVANCY SCORE 79.6

I seem to be constantly frustrated nowadays by a computer that truly is best described as being of the bleeping variety. I'm on Windows 7 Home Premium, and after all the problems experienced with Vista, I had thought things would improve. Silly me.
 
For reasons beyond me, it won't, or can't, do what I'd expect it to. I've run chkdisc (no errors found) and SFC (errors found, all corrected) and various malware / virus scans (no infections, no threats.) Yet simple ordinary routine tasks continue to be impossible, as per this list:
 
1 System Restore. I can set new restore points to my heart's content but will System restore ever find them? Nope. Never. I've tried repeatedly to go back to an earlier restore point but on each occasion am greeted with the message: "System restore did not complete successfully. Your computer's system files and settings were not changed. Details: System restore failed to extract the original copy of the directory from the restore point. Source: %SystemRoot%\registration. destination: ComPlus Staging."
 
2 Windows Repair Disc: Another supposedly simple Windows 7 task. But not for me. Every time I try to create it, the message is: Microsoft Windows Repair Disc has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
 
3 System Maintenance. An unexpected error occurred while troubleshooting. The troubleshooting wizard can't continue. Packag... Read more

A:Wayward Windows 7 computer . . . Bleeping bleep bleep!

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

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RELEVANCY SCORE 77.2

On a laptop my family uses, the sound goes out while using Firefox. I've been told that sound was coming when watching a DVD, but right when Firefox was brought up, there e would be no sound when watching videos. I don't know if the sound works while doing anything else on the internet.
And the drivers should be up to date.
Anything I could try to fix the problem? Could it be updating Adobe's Flash player?
 

A:Sound randomly doesn't work on internet

Have you tried various programs to make fairly certain that it's just Firefox that is the issue?
 

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RELEVANCY SCORE 76

Hey TSF,

I was performing a system restore earlier when, while the process was occurring, I accidentally knocked the power out to my computer. Now when I turn on my computer it goes to the boot screen where I can choose a normal start up or a safe mode start up. Neither work as when I start it up, it just seems to get stuck at the green loading bar screen.

I also have the option to boot from my recovery disc. But after the "Loading Windows files" screen it goes to a black screen and nothing happens. I'm freaking out because I do a lot of work at my computer and can't get it to work (on my brother's computer at the moment). I also don't want to lose any important files on the computer. What can I do?

I have Vista Home Premium on SP2

Regards

A:Accidentally shut down computer during System Restore.. computer doesn't start up

Do you get any options with the Recovery Disc? If you do look for an option called Startup Repair and try that. It should replace the mbr and other essential boot files for you.

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RELEVANCY SCORE 73.2

hi, I know there are many in the forum who have the same problem as mine. 
 
my computer was running fine last friday. I tried to start it on saturday, it says it can't startup and need to repair startup. I did run the repair but still can't startup. I tried to use system restore to earlier dates, it still can't startup. The computer has trojan virus before and I tried the anti-malware from internet to kill them. seems that it create more problem for my PC. I have some important files in the computer that I wish I have archived. 
 
wonder if any one can help. thx in advance.

A:can't start up computer-window7, repair doesn't work, restore doesn't work

I'll report this topic to appropriate helpers.
Hold on there...

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RELEVANCY SCORE 71.2

Hi, I'm not sure if this is the right section to post this but I had this problem occur today, and well my computer as you can guess by the title randomly shut itself off..

i Don't know why it did but im guessing it was the power supply/Mobo nothing was wrong with the mobo though, i took apart my computer and looked but there was nothing wrong with the cpu/mobo so the only thing im left with is either the heat or psu is burnt out.
Pc Specs:

Intel Core 3.3ghz
gtx 550ti Gpu
Biostar TZ68+ mobo
and my psu if you were wondering, is COOLMAX 650w..

so if someone can help me that would be great, by the way nothing turns on at all when i hit the start/reset button ive also tried shorting the pins on the motherboard for the power but nothing not fans or any beeping/noises.

thanks

~Alan
 

A:Computer randomly shut itself off

Try another power supply...
 

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RELEVANCY SCORE 71.2

Hello.
So I was on my computer playing Doom this evening when my computer suddenly crashed. No warning, no pop ups, nothing. It doesn't turn back on when I hit the power button until a few minutes later. Please help.
 

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RELEVANCY SCORE 71.2

Hello all.
 
I can be "nerdy" sometimes but this one has got me! Can someone try and help me out to understand why my computer randomly shuts down? I'm sure it's something basic.
 
I'm currently running windows 8.1 if that matters or helps.
 
Cheers.

A:Why does my computer randomly shut down?

It would help if you were to provide some background information regarding this.  
 
Like when does this happen?
 
What is the make and model of this computer.
 
Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 

 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 

 
The following screen will appear, click on Copy to Clipboard.
 

 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

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RELEVANCY SCORE 71.2

Hi guys,

so basically I swtiched on my pc this morning and it ran as per usual. after having it on for less than 30 minutes it randomly shut down. I hit the switch to turn it on and the LED on the front lit up for a second and everything inside started to kick into its usual actions, but then it just shut down straight away.

Now I have reason to believe it may be my power supply unit that's screwed because for a while my system has had this very loud grinding noise coming from it and although I tried to figure that out, I don't believe my fan has the capacity to create such a loud noise.

Note that my system is literally 2 months old, but the power supply is slightly older since I ported it from my old system.

At the time of shutdown I was merely listening to music but I do play games fairly often on my rig.

I do have the original PSU that came with the new computer and I will swap them to test it shortly but I wanted to make sure I've got some suggestions from knowledgable people on here as well.

Any suggestions or advice you can give is appreciated.

System specs is as follows:

Intel Core 2 Quad Q8400 2.66Ghz
4GBRAM
Geforce 8800GT Overclocked Edition
1TB HDD
550 Watt PSU

Cheers.
 

A:Computer shut itself off randomly?

do you get a blue screen that flashes for a few seconds before the shut down? or does it go to blank right away?
 

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RELEVANCY SCORE 71.2

My computer was working fine this morning, then, about 10 hours later(without touching it, but keeping it on and connected to the internet) it wouldn't let any programs open up. I restarted the computer but alls it did was show my Wallpaper in grayscale(if i choose AutoRepair) or a black screen(not BSOD) if I chose to start up Normally. The way I got it to start working again was pretty random - I popped out my disc tray while on the blackscreen and it worked. I thought the disc might be the problem so I tried booting without the disc, didn't work. I swapped out disc drives and it also didn't work, so I guess it was dumb luck.

I did a MalwareBytes scan and found nothing, then M Security essentials found a file called Pasur!rts(at least according to Microsoft). It couldn't be removed but could be quarantined. I then just went on the internet, hoping things were fixed. But then it just randomly shut down and I got a Blue Screen saying it auto shutdown to help me(or something like that).

It's been a few hours since, and I just want to be sure I'm good to go

Here's a HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:50:23 PM, on 2/5/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18882)
Boot mode: Normal

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\csrss.exe
C:\Windows\system32\services.exe
C:\... Read more

A:Computer Randomly Shut Down

Hi Soldier62994
Are there any current problems ?
In the future do not run combofix unless an analyst suggests it, please.

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RELEVANCY SCORE 71.2

My Computer does weird thing when I use it

1. Sometime it shuts down a few minute after I start using it

2. Sometime when I manually shut it down it start up but then shut down again

3. Sometime while working it will shut down and bring up a Blue Screen showing error... but not always

nothing really awful happen... no memory loss or anything huge. It just shut down randomly and gets annoying... sometime it just doesn't turn on at all... please help!
thanks....

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:28:35 PM, on 11/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program F... Read more

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RELEVANCY SCORE 71.2

Every night I turn off my monitor and leave my computer on, about 90% time every thing is alright except now about 10% of the time when I wake up my computer has restarted. I need my MSN and P2P Client going and obviously if the computer is restarted there not going to be. It's not even the fact that I need them going that is bugging me so much it's that I JUST GOT THE COMPUTER AND IT'S GIVEING ME THSES PROBLEM'S!?

Pentium (R) D CPU 2.80 GHz|
2.00 GB RAM

I don't know what else to give you guy's?

My OS is Window's XP Media Center Edition 2005 with SP2.

Please help me guy's this is really starting to worry me about my computer?
 

A:Computer randomly shut's down

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RELEVANCY SCORE 70.8

Hi Tech Support Guys and Gals,
I was using my Hp laptop and the screen randomly froze. I manually powered off the computer and now when I turn it on, I hear one longer beep followed by two short ones. In addition, the screen doesn't work. If I let the computer keep working and boot up, I eventually hear the welcome screen theme play so it seems like the computer keeps functioning, but the monitor won't work. Any ideas? Thanks in advance
 

A:Computer froze, now when computer boots up monitor doesn't work

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RELEVANCY SCORE 70.4

Last night I was just minding my own business watching Youtube videos, until my computer just randomly restart. The tower was still fully powered but the operating system restart, and now I can't boot up Windows! Every time I try to boot it up I get a black screen with a flashing _ at the top and it just stays there, i've tried booting up in safe mode but that doesn't work!

I put good money into this computer and there's allot of important files on it for my school work on it, I'm using a friend's laptop until then.

Any sort of help would be greatly appreciated!
 

A:Computer randomly shut off, won't reboot HELP

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RELEVANCY SCORE 70.4

I have already disabled the auto restart function in Windows, and yet my computer will still restart. Also, it will shut down for no apparent reason. This mainly happens when I play a large game such as Unreal Tournament or Warcraft III, not when I am searching the internet.

Also, my computer will freeze when browsing the internet. Usually, I'm listening to music and the music stops, and I can't really click anything. After that, usually about 3 seconds or so, I lose control of the mouse and things like ctrl+alt+delete and the power button, sleep button don't work on my keyboard.

I have looked on the inside of my computer and it is dusty in there, could that be the problem?

My computer used to freeze more often, until I removed ViewPoint Media player (whatever that is)...

Any help?

EDIT: When my browser freezes I get two warnings in the system log.
The first one says: "Your computer was not able to renew its address from the network (from the DHCP Server) for the Network Card with network address 001839067F33. The following error occurred:
The semaphore timeout period has expired. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server."

The next one says: "Your computer has automatically configured the IP address for the Network Card with network address 001839067F33. The IP address being used is 169.254.146.79."

I have looked up the first one but it said to disable or st... Read more

A:Computer will randomly restart or shut down.

Run Spybot, we had the same problem and it was something called HellzLittleSpy. I will warn you though that since I removed it, the computer has more problems than ever now.

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RELEVANCY SCORE 70.4

Hello everyone! I don't consider myself to be a geek by any means, but I know my way around a computer pretty well (or so I think I do). However, I'm completely stumped and things I've tried so far just don't seem to be working.My computer completely freezes and I have to shut it down...at minimum, once a day. I don't know if it's just coincidental or not, but I didn't start having ANY problems until I got an iPod and downloaded iTunes 8. There isn't any particular program I open that causes the problem, as I've experienced it while playing games, surfing the net, using Media Player, etc. I have uninstalled iTunes, but still have the problem.I don't know if either of these two things are related to the same thing (and maybe the problem is compounding), but 1) I just started getting a blue screen as well saying...KERNEL_STACK_INPAGE_ERROR (along with a page full of jibberish) and 2) sometimes when I boot my computer I will get a black screen that shows my 2 hard drives and my external hard drive and I am forced to press F1 to continue. Side note to #2...I've gone into the BIOS and every now and then, it shows my external drive as my boot drive (not showing/recognizing my C: drive at all). The way I've been working around that is, when my computer doesn't boot, I disconnect my external drive and reboot...sucks to do, but it's allowing me access to my computer.As far as what I've tried to do to "fix"... Read more

A:Computer just randomly freezes and has to be shut down

Have you tried using System Restore or System Restore from a command prompt in Safe Mode to return to a previous state before your problems began?The symptoms you describe could be symptomatic of a variety of things to include hardware/software issues, overheating caused by a failed processor fan, bad memory (RAM), failing or underpowered power supply, CPU overheating, motherboard, video card, faulty or unsigned device drivers, CMOS battery going bad, BIOS and firmware problems, dirty hardware components, programs hanging or unresponsive in the background, and even malware. If the computer is overheating, it usually begins to shutdown/restart on a more regular basis. If you're not finding any malware then its sounds like one of the latter problems.Are any files listed with the blue screen error?KERNEL_STACK_INPAGE_ERRORExplanation:This Stop message indicates that the requested page of kernel data from the paging file could not be read into memory. It might have been caused by a bad block (sector) in a paging file, a disk controller error, a defective motherboard, failing RAM, or because the stack signature in the kernel stack was not found. In extremely rare cases, it is caused when nonpaged pool resources run out.http://technet.microsoft.com/en-us/library/cc957626.aspxAlso read You receive an error message on a Windows XP-based computer: "Stop 0x00000077" or "KERNEL_STACK_INPAGE_ERROR".

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RELEVANCY SCORE 70.4

I tried to replace my heatsink on my CPU and i accidently pulled the CPU processor out of the motherboard with the heatsink attached to it. I broke my CPU and i sent it in for warranty replacement. I received the new processor and I put it in and my computer seems to be working fine....until for no reason it just did a hard shutdown and I could not turn it back on by pressing the power button. I had to wait a few minutes and remove the power supply plug and then reconnect it and flip the switch in order to reboot it. This has happened twice already, and basically my PC will do a hard shutdown and the green light on the motherboard even goes off. Does this mean I have damaged my motherboard or my powersupply or possibly both? I can use my computer fine for certain periods of time and then it will just randomly shutoff. I've used it for 2 hours before the first shutdown. Any help would be greatly appreciated.
 

A:Computer randomly doing a hard shut down and I don't know why

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RELEVANCY SCORE 70.4

So I have owned an HP laptop for a little over a year now, and it has never given me problems, until yesterday. I use the laptop for mostly searching the internet, and editing/storing photos. I went on my computer this morning, and it worked fine, but when I came home a few hours later to use it, it gave me problems. I tried to load a website and bam! it starts shutting down. I figured an update was going on, or something of that nature, but when trying to reboot, it goes to a blue screen with text on it, and then the computer suggests that I use the "startup repair" feature.

So, to make a long story short, I ran the startup repair, and it has been running for about 24 hours now, without a single sign of anything. It hasn't rebooted, or popped up any other screens.

My question is, what can I do to figure out how to resolve this issue? I don't care if any part in the computer happened to die, except my hard drive. I am a photographer, and literally had my first external HD die on me 3 days ago. I haven't purchased a new one since, and would hate to lose all the photos I have on this HD.

Sorry if this is vague, I will provide any other details needed upon request.

A:Computer randomly shut down, and now won't reboot

Hi,

Are you able to boot into Advanced Boot Options?

If so please choose " Last known Good Configuration"

If that does not work, try booting into Safe-mode

Once in Safe-mode Navigate to:

C:\Windows\minidump and upload the logs.

If you are able to get into safe-mode, I would suggest uninstalling Norton, as it is well known for BSOD issues:

https://support.norton.com/sp/en/uk/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us

As an alternative please install:

Microsoft Security Essentials.
Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.



   Note
Once downloaded, update and run a full system scan


Cheers

Dave

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RELEVANCY SCORE 70

Hi there,
I have a question about the "router " and the wireless computer that my daughter uses in the basement.
I too am hooked to the router ... right beside my computer. I'm on the top floor of a 3 storey and she is in the basement - hence the wireless card.
I have reformatted and upgraded my computer to sp2 in the last few days.
I have internet access. Since I reformatted, do I need to reinstall the setup for the D-link setup?
I'm confused as you can see.
My computer is still working (as I mentioned on the net) But my daughters computer is not.
Is it possible that with the sp2 upgrade that it has blocked something to her computer?
Any help would be appreciated.
Thanks.
 

A:1 computer has internet access/ 1 computer doesn't work

If you have a wireless router, nothing you do to your computer configuration should affect other systems on the router. If you changed the router configuration, that's another issue.

You don't need any software installed to configure a broadband router, just IE.
 

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RELEVANCY SCORE 69.6

When I try to turn off my computer, it always restarts. what should i do?

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp.050928-1517)
Language: English (Regional Setting: English)
System Manufacturer: EMACHINES
System Model: T3522
BIOS: Default System BIOS
Processor: Intel® Celeron® CPU 3.33GHz
Memory: 1022MB RAM
Page File: 271MB used, 2186MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

A:Computer Doesn't Shut Down

Hello,

1. Right-click My Computer, and then click Properties.
2. On the Advanced tab, click Settings under Startup and Recovery.
3. Clear the Automatically restart check box under System failure, and then click OK.

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RELEVANCY SCORE 69.6

I have a Dell Inspiron 518 with Intel(R) Core TM2 Quad CPU [email protected] GHz processor, 4 GB Ram, Vista Home Premium Service Pack 2 64 Bit O/S.

Sometimes it shuts down but often it doesn't. It just hangs at the shutdown screen. When I restart, it starts normally.

I can't figure out why. I could use some help.
 

A:Computer doesn't shut down.

Go to Start - Run - MSCONFIG - OK - "Startup" tab.

Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.

--------------------------------------------------------------
 

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RELEVANCY SCORE 69.6

Hey all,

I have a computer that will not shut down all the way. When you shut down it looks like it is completely off however if you press a key on the keyboard it will start right up. It almost acts like it is in stand by mode. I have not tried to power it down by the power button just by going to Start, Shut Down. Has anyone ran into this before or does anyone have anything to try?

Thanks
 

A:Computer doesn't shut down

here are 2 websites to help you.

http://www.theeldergeek.com/shutdown_issues_in_xp.htm

http://www.aumha.org/win5/a/shtdwnxp.php
 

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RELEVANCY SCORE 69.6

hi guys,
I have a new computer. When I go to Start - Turn off the computer - Shut down or Reboot nothing happens.
Thanks for any help.

PT 4 630 3.0Ghz
Asus P5 LD2
Seagate HDD 80 GB
 

A:computer doesn't shut down

Hey there,

This is usually because something else is still running in the background..

Hit Ctrl. Alt. Del. then click "Task Manager" - and close down any programs running there.

Is it a notebook/or desktop?

Wouldn't happen to be a Dell, per chance?
 

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RELEVANCY SCORE 69.6

Hi guys,

I've just noticed a strange issue this morning about my computer. Well, usually I never shut down my comp. only restart it or I shut down when I have to clean the case. Then when I decided to shut it down, there were like something going off on the case but the PSU was still running. I remember at first, I didn't have this issue.

Currently running Windows 7 ultimate 64 bits.

Comp. specs:

EP43-UD3L
E5200 2.5ghz @ 3.3
Antec 200
OCZ Dual channel PC2 8500- 5-6-6-18
ATI Sapphire 4670 GDDR3.
WD Black Caviar 500GB.

A:Computer doesn't shut down.

Could you please restate your problem? The best I can understand, the PSU is still running, but everything else is off?

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RELEVANCY SCORE 69.6

Recently, the computer I'm using has some problems. The computer won't shut down fully, I got an error message that forced me to shut down, and I restarted when I went into hibernation.
Here's my Hijackthis log.



Logfile of HijackThis v1.99.1
Scan saved at 9:05:24 PM, on 4/29/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
H:\ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
H:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
H:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
H:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe
C:\WINDOWS\Explorer.EXE
H:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfsem.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
H:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe
H:\Progr... Read more

A:Computer Doesn't shut down

bump.

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RELEVANCY SCORE 69.6

Hi all!

First of all, I wanted to say thanks for help on the first problem I had. I couldn't find my original post, so I'm posting here. Now that my computer is up and running, I still have another problem with it. Every time I want to shut down, it just reboots itself. What could be the problem?

Any help is appreciated!

Sue
 

A:Computer doesn't shut down

http://forums.techguy.org/showthread.php?threadid=59922

Here's the first post although it doesn't say what eventually got the computer to boot up.
What parts where replaced???
 

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RELEVANCY SCORE 69.6

For some reason my computer sometimes just shuts off.
The only warning I get when this is happening is that windows pops up a notification that says "turn on windows security center" or something along those lines. Once I saw a message following it saying "comodo needs to be updated" right before the computer shut down.
When it shuts down it just hard stops - everything turns off and goes to black without properly shutting down windows or anyting like that

It happened twice last night and only 1 or two other times before this.
I'm wondering if I just have some weird settings with windows security center

I'm using windows 7 64 bit

A:computer randomly shuts down (hard shut down)

Hi sli4,

Please provide us with your computer hardware specs. Posting computer specs definitely helps troubleshoot computer more efficiently.

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RELEVANCY SCORE 69.6

Hi, I brought a computer under a year ago and it just shut down while I was playing a game (Rust,by Garry Newman) I then tried to start it up but nothing happened. After leaving it unplugged for a while I reconnected everything and tried to turn it on, unsuccessful however the on button lit up and the CPU fan switched on for about a second.

A:Computer randomly shut down during gameplay and now won't start up

I'm no expert, but from experience, I think the problem is the power supply. A tip until a real expert can answer, do not try to turn on the PC.

And it may be that something has overheated. As you mention, has already been a year, it will be time for a cleaning.

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RELEVANCY SCORE 69.6

I was on my desktop computer last night when it randomly shut down and I could smell burning but I was not sure where it was coming from.

I found that the graphics card was hot but this is not unusual, my PSU was hot but I don't usually check this and the heatsink felt fine apart from the CPU metal contact. I had recently replaced the heatsink as I broke the former when trying to clean it. I do could not see any visual signs of damage but I wasn't able to remove the PSU from the motherboard (but it has been there for 3+ years).

I could not tell where the burning was coming from.

My specifications are:

Intel Q9300
Nvidia Geforce GTX 280
Tagan 400W PSU
ASUS P5Q (vanilla)

How do I best approach this?

Cheers,

Doraku
 

A:My computer randomly shut down and I could smell burning

The recommended PSU for a Geforce GTX 280 is a 550 watt power supply so you've been stressing that unit way past its limit, so I would start by replacing the power supply with a high quality, higher wattage unit. We recommend the Corsair TX 650 quite a lot: http://www.newegg.com/Product/Product.aspx?Item=N82E16817139005
 

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RELEVANCY SCORE 68.8

I am working on a friend's computer. Just installed Windows 7 but when I shut it down, the OS shuts down but the ethernet connection won't let it shut down completely. It did the same thing under XP before upgrading.

This case is an older high-end Thermaltake X with vertical Thermaltake light on the front. When shutting down of OS completes, the light beings to flash rapidly. If I disconnect the ethernet DSL cable it does turn off completely. I cannot find any "wake on LAN' setting in the BIOS. (Maybe I did but it is disabled.)

Here is what we have:
Motherboard: Abit. AG8 (Intel Grantsdale-ICH6R)

BIOS: Brand: Phoenix Technologies, LTD
Version 6.00 PG
Date 08/20/2004

MS Windows 7 Home Premium 32-bit
Installation Date: 19 February 2010, 12:52

Has anyone run into this problem and what is the solution?

A:Computer doesn't shut down -Ethernet

Take a look in your BIOS again to see anything that has to do with Ethernet Waking up or somehting like that. Its there. I will try and give you some further directions after I look at my BIOS /MB book.

Not sure if this is your issue but that is what I think is going on especially when it was doning the same under WinXP.

Here are 2 things I found in your motherboard book pgaes 3-21 and 3-22
If you need to get a copy check the MB website.


Hope this helps

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RELEVANCY SCORE 68.8

Hi, about a month ago my computer stopped shutting down properly. I click shut down from the start menu then it does what it normally does then Windows shuts down but everything inside my case (fans etc) is stilll running and i have no video input to my monitor. It wont turn off just by hitting the power button i have to flick the switch on my PSU to get everything to shut down. The only thing i can think of is that it is my PSU being a tad lame. Is there anyway i can determine the problem so i don't have to go and get a new one when it can be fixed?

any help would be great, Thanks
 

A:Computer Doesn't shut down properly

Found some people with the same problem and here were their fixes

1) I seem to have fixed this problem by doing the following: Right-click on My Computer, select Properties Click on Network Identification Click on Network ID Then, follow the wizard to adjust your log-on settings. Hope it works for others!

2)I had the same problem and I fixed it with flashing my BIOS. That's all. try it, hope it helps to you also...
 

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RELEVANCY SCORE 68.8

Windows 7 Professional 64-bit.

The system runs perfectly fine until I want to shut it down, in which case everything is super-duper, but when it gets to the final stage of shutting down, when all you see if the blue screen with "Shutting Down..." and the spinning circle, it just stays there until you manually shut it down...

Ideas?

Also, this may be related to my last problem that was recently fixed, reference: http://www.techsupportforum.com/f217/bsod-just-about-any-time-win-7-64-bit-448424.html#post2524881

A:Computer doesn't want to completely shut down...

This problem has resolved itself it would appear.

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RELEVANCY SCORE 68.8

Alright, my stupid computer is at it again...
It's happened twice today, when I finally thought it was runnign well. In the middle of a game of the UT3 demo, when exiting out of it the monitor shuts off(comp is still running) and a minute or so later my g15 displays the same exact settings(cpu and ram) so I assume it's frozen. I find it weird though, that the monitor shuts off the signal first. When trying to open explorer it did this, but the monitor came back on for a brief second and it was acting like it was trying to open back up. I could see a glimpse of IE opening up, but then the monitor lost signal and the comp froze.
ugh...

Any ideas? This is a 4 day old computer.
 

A:monitor loses signal while computer randomly wants to shut down

yeah try this, while the computer is running correctly, press your power button and make sure it will shutdown as if you went to Start, Turn off Computer, Shutdown. Then when the computer does it again and you can't see anything on the monitor, hit the power button and just see if the computer shuts itself off like it should. This will tell you if it is the monitor/video card, versus the pc itself freezing up.
 

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RELEVANCY SCORE 68.8

Hi. In the past couple of days my computer has randomly started shutting down by itself. I'll leave to go somewhere, come home and the computer is shut off. When I cut it back on it says windows shut down incorrectly and eventually, after logging on, it says that windows experienced an error.

I don't know if this has anything to do with it but lately I have noticed my computer lags a great deal at startup. After looking at the task manager on multiple occasions I have found there are always multiple svchost.exe processes running. Another thing that I do not understand is there is always at least 3 or 4 iexplore.exe processes running, even though I never use Internet Explorer. I can close most of them except for the last one, with which I always receive an "access is denied" box. A couple of minutes later I can look at the Task Manager and they are back again. Like I said, I have no clue if that is related but hopefully it helps. I run Malwarebytes Anti-Malware and SUPERAntiSpyware regularly, along with having the Microsoft Security Essentials, but can seem to find a problem. Thanks for any help that can be provided.

A:Computer randomly shut downs, BSOD BCCode: 9F

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800723ca10, fffff80004878518, fffffa800f3e0780}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys

Followup: MachineOwner
---------

0: kd> lmvm rt64win7
start end module name
fffff880`051a5000 fffff880`051fc000 Rt64win7 T (no symbols)
Loaded symbol image file: Rt64win7.sys
Image path: Rt64win7.sys
Image name: Rt64win7.sys
Timestamp: Fri Mar 05 00:12:52 2010 (4B8FB8DC)
CheckSum: 000611C5
ImageSize: 00057000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the Realtek adapter driver here:
Realtek

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RELEVANCY SCORE 68.8

Hello,

So today I was working on some files and I noticed my computer was running pretty slow and then suddenly just turned off. Obviously alarmed I immediately restarted it and it got as far as the Windows boot screen and shut off again.

Im not sure if the problem is hard drive related because It has recently come to my attention that my harddrive is in bad condition and this could be the root of the actual problem but as of now I am not sure. I have tried reseating the ram and cleaning out the dust (which i try to do a few times a month anyway) I take good care of it and dont know what the problem is. Oh and I cant start it in safe mode either.

specs are:

evga 680i motherboard
2gigs patriot ram
seagate HDD
intel E6600 CPU
corsair 640 PSU
evga 8800GTS 640

Thanks in advance for the help.

A:Computer Shut Off Randomly Now Won't Get Past Boot Screen

Hello trevortrevor and welcome,How did you turn off the computer? Did you unplug it or did you turn of the computer through the start menu?To check that the HDD is ok, try running http://www.seagate.com/www/en-us/support/downloads/seatools the diagnostic tool for your HDD.

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RELEVANCY SCORE 68.8

Yeah my computer (new one for college) just randomly shut down on me while I was about to start burning a dvd. Any abnormalities with this HiJack This log?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:59:04 PM, on 9/20/2007
Platform: Windows Vista (WinNT 6.00.1904)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\ScanSoft\OmniPageSE4.0\OpWareSE4.exe
C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\hp\kbd\kbd.exe
C:\Users\user\Desktop\HiJackThis_v2.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=73&bd=Pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explor... Read more

A:Computer Randomly Shut Down on Me While Starting DVD Burn Process

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RELEVANCY SCORE 68.4

For the last month or so, every time I log off my account, the keyboard does not register at the Windows Log In screen. This makes it so I have to restart the computer and then it works fine.
There are three accounts on the computer, the casing has been half removed for the last 3 months, a DVD burner and driver recently installed 3 months ago and I am using a wireless off brand USB keyboard and mouse.
OS: Windows Xp Home Edition 5.1.2600 Service Pack 3
As for the second part, the computer requires several restarts to boot up, sometimes up to twenty minutes of turning on and off to boot up. Only started doing this a week ago.

A:My Keyboard doesn't work, and the computer turns on but doesn't start.

It sounds like something is wrong with your Windows XP drivers. Something like that happened to me while building my computer, and when I boot up the keyboard did not work because my copy of windows XP was bad. You could try reinstalling windows XP, and It might work better, but I dont have a definite answer to your problem.

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RELEVANCY SCORE 68.4

I have Windows 7 on my HP Pavilion dv6629us and I downloaded a BIOS update from the hp website but now when I shut down the computer it shows me the shut down screen, then it goes black but the computer stays on (all the lights stay on). Any fixes for this? I just been shutting it down by pressing the power button when the screen goes black.

A:Computer doesn't shut down after a BIOS upgrade.

Hello Joelstitch, welcome to SF!

have you checked if this is not due to a Windows Update which needs to finish? Depending on your system, that can take up to 10 minutes....
To be sure, can you check for the status in your Maintenance center?

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