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Computer freezes after login, even after clean install

Q: Computer freezes after login, even after clean install

Hello, my computer has been freezing for the past few days every time I try to login.

It will sometimes give me a pink screen, I got in once but the screen went black in a couple minutes.

I can login in safe mode fine and even normally if I do diagnostic mode from msconfig.

I tried repairing windows 7 startup, but it detected no errors. I tried a clean install but the problem stayed.

all help is appreciated

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A: Computer freezes after login, even after clean install

"It will sometimes give me a pink screen, I got in once but the screen went black in a couple minutes"...

Sounds like a video card issue. What are your complete computer specs, and what kind of video are you running? On-board or separate video card?

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Hey guys,

Alright, so my hard disk crashed a few days back (I was running XP Pro), so I decided to install 7.

My specs are:

Motherborad: Intel 82865GBF
Graphics: On-board 256MB graphics, they are handling the aero style well.
CPU: Intel Core 2 Duo 2.0Ghz
Ram: 3 GB
HDD: 320GB
Now, here's the problem. I installed Windows 7 and it loads up fine. Then when i'm doing anything like browsing though empty folders or opening up the control panel, the compe freezes for a few seconds, the active window says 'Not Responding' in the title bar.

I took a closer look at the Cabinet and realised that when I tell the computer to do something, the HDD light doesnt light up, then I get the Not Responding, and then 10-20 secs later, the HDD light blinks and the Not Responding window starts working.

It does this for everything I do, the HDD light has a lag of 10-15secs after which it lights up and the computer does what I had told it to do.

BTW, the Aero glass interface works great, no lags whatsoever in that respect.

Also important to know is that the HDD is completely blank, it only has Windows 7 on it, I havent installed one file or application.

So I think this is a HDD problem since it just crashed a few days back, but I can't be sure.

Ohh, last problem, My keyboard doesnt work completely (it used to with XP), in Windows 7 i couldn't press Shift or Caps Lock and some other alphabets, today morning I could press shift and Caps Lock, but those same alphabets di... Read more

A:Windows 7 freezes after clean install

Okay, new problem.

Just restarted my computer and after the Starting Windows screen, all I get is a black screen with a mouse, and I can move the mouse around but nothing opens, and HDD light was blinking a lot at the Starting Windows screen but on the black screen, no blinking.

This reminds me of a virus my brother had on his laptop last week (running XP). His laptop was working fine and then he started it one day and after the windows screen it just goes black with a mouse pointer.

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I have tried toubleshooting this problem my self with no sucsess, have tried taking computer to pc outlett to fix(they just formatted it and cbf seeing if it acually worked) with about the same luck, so hopefull there will be a smart puppy out there somewhere
I have run Vista home premium 32bit for a while, but now have decided to upgrade my pc with
Mother- Gigabyte Ga-EP45-DS3R
CPU- Intel Core 2 Quad Core 2.83gHz
GPU- ATI-HD4870X2 2Gb Pci-E
MEM- Corsair 4GB kit Twin2x4096-8500c5df w/fan
HDD- Samsung SATA2 160GB
Pwr- Thermal Take "tough power" 750watt
Case- Antec 900 Gaming Case

And heres the Problem:
I Installed XP first(i have vista upgrade) then installed Vista Flawlessly.
After about 20min of installing drivers ect it froze.Lost Power to USB devices and had to restart.
This happend once or twice more, then worked for the rest of the night.
I updated all Vista and drivers.
Even played "crysis" with all graph settings on very high without a problem.
Next day it began to freeze every time i booted windows(within 1-5min of seeing vista GUI)
It also restarted it self 1-2 times after seeing motherboard image on boot up. Then froze just before "verifying DMI pool Data".But after another restart, ran thru to windows and froze again.
I formatted it and took off "raid 0" wich i was running.
Strang thing was it did its usal freeze 1-2 times then ran perfectly that night.But next day surpirse suprise now does one of the two freezes m... Read more

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Gateway Intel Pentium DualCore Vista 32-bit
I am trying to run a clean install after my computer crashed and the unmountable boot volume problem arose. When I try to Boot From CD/DVD, Windows loads (long white bar on bottom fills up over a minute or two), it starts the next Windows Corporation page that looks as if it's starting up the computer, then simply freezes on a black screen. My boot order is CD/DVD first and I am booting to the original OS disk. (If I try to Start Computer it comes to the blue screen of death, and when I try system repair it returns to that screen.)

Any ideas or links as to how to start the clean sweep/reinstallation process? Is there software I need to run a clean sweep?


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Puchased 2 Think Centres from a local university. No operating system on either. Tried installing Win 10 with media creation tool on flash drive then the ISO on DVD. The Windows logo comes on the screen and freezes. After about a min, it says something went wrong and restarts only to the same result. Someone said I need drivers but can you install drivers without an operating system installed? the units originally had Win 7.  

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Puchased 2 Think Centres from a local university. No operating system on either. Tried installing Win 10 with media creation tool on flash drive then the ISO on DVD. The Windows logo comes on the screen and freezes. After about a min, it says something went wrong and restarts only to the same result. Someone said I need drivers but can you install drivers without an operating system installed? the units originally had Win 7.  
Mod:  edited Subject line to add system type

A:ThinkCentre M90p: clean Win 10 install freezes

Your systems may not be supported for Windows 10, you can check here:  Windows 10 Upgrade - Supported System List

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Hello have got stuck on what should be simple.

Have successfully already got the latest current 32-Bit Windows 8.1 (upgrade 1 etc.) running smoothly (since it was released to market) using the original retail Windows 8 Pro DVD Physical Media (from Amazon [pre-order]) to upgrade from within a running & activated copy of 32-Bit Windows XP Pro SP3.

Ideally would like to move to 64-Bit Windows 8 (then 10) to access 8GB of RAM.

Have just discovered that neither my 32-Bit or 64-Bit Microsoft Windows 8 Pro Upgrade DVD's will clean install with a single blank HDD.

Both Win8 DVD's boot, then the blue 4 panel Windows logo appears, then the white dots circular spinner appears below the blue Windows logo, then the entire screen goes blank to black (but remains powered on) and nothing then seems to take place - no HDD light activity any more - nor any DVD Drive light activity that stops as well - just slow light pattern changes on my lit up (Crucial Ballistix Tracer) RAM.

The desktop has been at black screen for just over an hour now (writing this on laptop) no HDD / DVD indicator light activity - even with a brand new SATA cable!

Any ideas how to overcome this weird problem as also would ideally like to be able to clean install just Windows 8.1.


A:Clean install of Windows 8 Freezes just after Spinner


I am also having this problem with my win8 DVDs. The 32 bit actually throws an error screen after the spinners, but the 64 bit just goes blank/black like yours. I have no idea what to do.

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I'm trying to install a 'clean' installation of vista
I already have vista on my computer as my operating system but I have been experiencing problems.
I'm booting from the vista disc, and everything seems to be working correctly until after the first start up. Once I get to the screen where it says 'completing installation', suddenly it just stops working. It's not really frozen, but it will not continue the installation. I've tried installing it around five times and this has happened every time.
Any suggestions on how to fix this?


A:Windows vista clean install freezes, or shuts down

Elaborate a bit please: Do you have Vista already installed and you are trying to install another copy over the existing one? A clean install to me means that you have removed the previous installation of Vista.

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Hi there,

I recently acquired the computer listed in my specs, and was having 10 second freezes when running programs or just exploring the hard drive. I have XP Pro SP2. I figured it might be windows or something so I tried running a clean install. Just after it asks for SCSI or RAID drivers at the bottom it freezes and then blue screens on me saying "A problem has been detected and Windows has been shut down to prevent damage to your computer... blah blah blah, error code STOP: 0x0000007B (0xF7CAE524,0x00000C34,0x00000000,0x00000000). So I ran the Windows disk checker after booting in my original XP Pro SP2 and it gave me the same blue screen. AFAIK I have 2 Western Digital 74GB HDs in RAID 0 configuration... I surmise RAID 0 was installed incorrectly or I have a bum hard drive.

What is the right step to take from here?

A:Blue screen on Clean Install, Diskcheck, 10 second freezes

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Hi everyone. It seems I have the worst luck with Windows these days, but here is my problem.

I have made two clean installs of Windows 2000 Professional today trying to figure out a problem. It all started with my first install. It was behaving funny, freezing on startup (after desktop icons loaded) every other reboot or so. I put the latest Via chipset drivers on there, and nVidia video drivers (to get out of 16 color mode) and then the freezing upon boot seemed to stop.

I had already made the mistake of installing a few applications such as Firefox and Atomic Clock Sync, etc. Not only did it crash on boot every other boot or so, it would always freeze 2-3 minutes after starting a VNC session (using RealVNC). I tried troubleshooting those problems all evening, and I thought I would just start clean, in case something happened along the way.

So an hour or so ago, I started the 2000 install process again. It went fine and didn't have any problems. I installed a firewall first, just to be sure I didn't get the new install infected in any way. I went to download the nVidia drivers so I could actually see things in a decent resolution and color quality. That went fine as well.

I installed RealVNC and tried it from another machine. Speed was nice and fast, but just like before, it freezes the whole computer after 2-3 minutes, and I have to do a hard reset. Same result with UltraVNC I'm afraid.

I posted this in the Windows forum because I've checked ou... Read more

A:Brand new clean install Win2k. Freezes after 2-3 minutes of use!

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Installed Win 7 Pro x86 last night on a new HD. After installing SP1, restarting freezes at the Gateway boot screen and I have to hit the power button to shut off, then turn back on. There are no alerts in device manager, so I don't believe this is a driver issue. Everything else seems to be working fine, so I don't think the HD is bad. Any help would be appreciated. Thank you.

A:Restart freezes on manufacture's boot screen after clean install

Run a startup repair and see if that fixes the issue.

Startup Repair - Run 3 Separate Times

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After I get to my desktop and wait for everything to load my computer freezes. I can only get into safe mode.

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My son's computer is severely messed up and I need some help. I don't know a great deal about computers, but knew enough to realize I needed help with this. I pasted my Hijackthis log below, but essentially the problem is that immediately after logging in on the computer, which runs Windowns XP, the computer slows to a crawl and takes a very long time to accomplish anything. Even just clicking on the start menu takes a few minutes before that can be brought up, and sometimes it won't even be able to do anything at all. Please Help. I had to do the hijackthis in safe mode, because regular mode won't accomplish anything,hopefully this doesn't matter.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:39:21 PM, on 8/25/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70... Read more

A:Computer Freezes Up Right after Login

Please do not start multiple threads on the same issue. Continue here: http://forums.techguy.org/windows-nt-2000-xp/603344-computer-freezes-up-immediately-after.html

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Hey all, 
Normally I'm pretty good at solving my own problems, but I've come across something with my computer that I just can't figure out. 
Sometimes when I boot up the computer, it will load and login to Windows just fine. But about 10-20 minutes after, it will just freeze. No warning, no blue screen. And it's not like the processor is under heavy load and it just freezes for a second, I have to force restart it to fix it. The hard drive indicator light is also blank and there are no sounds coming from the hard drive. 
But the weird thing is it doesn't always happen, and if it does, it always happens within the first 10-20 minutes of being on. I have never had it happen after being on for a few days at a time. 
The last entry in the event viewer before the freeze is: "The Multimedia Class Scheduler service entered the stopped state." but that doesn't help because I have the exact same entry in my event log right now and it hasn't crashed.
I'm totally stumped on this, and any help would be appreciated! I don't know what else you might need so if you need me to post anything more then let me know! 
Thanks everyone! 

A:Computer Freezes after Login

Hi strikewolf42
Have you tried going into Device Manager and checking to make sure you have updated drivers?

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Ok.. when I turn on the computer(XP Pro) everything acts normal until I get to the login screen. Then the computer will freeze followed by the monitor blinking several times and then everything is "back to normal" and I'm at the log in screen.. so when I login (and I'm lucky if I can) the desktop has nothing on it.. just the taskbar and maybe a few icons(not all of them) and if I click on a program the screen blinks again and nothing happens.

1. This happened from nowhere. No new hardware or software.
2. I can boot in safemode and login in as admin and none of the above problems happen.
3. All of my files can be veiwed as admin and everything on the HD seems to be there and ok.. but I'm not really sure how to be sure..

That is about as much as I know. I really hope I don't have to reinstall windows.. I have tons of files I just can't lose. I use this computer for extra work it would be helpful if I could bring it back to life and still keep everything on the HD.

Thanks in advance..

A:Computer "freezes" at login

Hi Taylorleemusic, and welcome to BleepingComputer.Since you can get into Safe Mode try doing a System Restore, pick a date prior to this problem.Start> All Programs> Accessories> System Tools> System Restore.When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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Help! I have a P4 2200Mhz desktop, running XP Pro, service pack 1. The computer was running fine last night but when I started it up this morning it comes to the windows login screen where my user name is already in, but when I try to put my password in the cursors freezes and I canít do anything. Then I have to do a hard restart. I tried starting it in safe mode but the same thing happens.
Any ideas would be great


A:Computer Freezes up on login, Win XP

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I have a Asus Zenbook laptop (UX31). I crushed my MBR and somehow I couldn't ever restore it so I did a new clean install (even though I have a Windows.old folder with most if not all of my old files).

And so the usual boring process began: download drivers, installing them, installing the usual software (Avast, Comodo firewall, Chrome, Office, Adobe programs...) and almost on top of that I began doing lot of work with it, sadly I have almost no time to lose.

Somewhere in that process I started noticing some performance problems: doing different things (open a new chrome tab, clicking a link, open folder, clicking low workload buttons in any program) makes the whole thing freeze for 1-4 seconds. Most of the times the mouse can still be moved during the freeze moment, other times even the mouse is freezed for those 1-4 seconds which is more annoying.

In the last install nothing like this happened, system was perfectly fluid. As far as i can remember I have installed the same drivers from the same Asus page, and the same software. Obviously something is different.

I had the suspicion it was COMODO firewall that was freezing things (its alert windows usually freeze more consistently) so I temporarily "disabled it": but problems persist.

Can you help?

A:Clean Win7 install + drivers + basic software = randome little freezes

Hello Joker mate what media are you using to install with? May I suggest this to you if you are doing a factory restore as I don't know what you are using (machine wise)

Clean Reinstall - Factory OEM Windows 7

Some system specs would be very welcome
System Info - See Your System Specs

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Hello, all
This is my first post. My computer freezes more often lately. DDS and Attach report are in the attachment.
Thanks in advance

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I have a problem with my roomates computer. whenever he tries to logon, it freezes after he types in 4 letters (and then the screen turns black after about 5 seconds)...and if he types in nothing, it doesn't freeze. if I take off the password, it loads up and freezes immediatly.

Here's what i've done:
1) used recovery console to use the command chkdsk /r, and chkdsk /p.
2) restarted in safe mode and deactivated ALL of the things using the msconfig
3) getting rid of the password alltogether.

Please help...I don't know what else to do.

A:Windows login freezes computer

last known good configuration
if no good try a system restore to an earlier time

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About 2-5 minutes after I login to the administrator account on my laptop, the computer becomes sluggish and extremely slow, and sometimes ends in a KERNEL_DATA_INPAGE_ERROR blue screen of death. All of the running programs, taskbar, and desktop will stop responding, but the mouse cursor remains fine. Before this point however, the laptop works fine as normal.

This problem does not occur in safe mode (I am typing this on safe mode right now). However, I have reinstalled Windows 7 completely several times, and this issue continues to persist.

Any suggestions? I have tried booting up in clean boot and the first option of chkdsk (the second option results in it hanging on a file in Step 4 of 5. I have left it running overnight for ~10 hours and it has not budged from there).

A:Computer freezes a few minutes after login

Quote: Originally Posted by allen12

.......... and sometimes ends in a KERNEL_DATA_INPAGE_ERROR blue screen of death.

Click on the button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

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My computer is freezing at welcome/login screen everytime about 5 seconds after it loads, so i cant get a chance to logon, I can start it in safe mode but i cant run AVG properly because im in safe mode

any suggestions to fix ?
thanks :)

A:Computer freezes at welcome/login screen

go into msconfig in safe mode
untick everything if it start normally,retick one box at a time and then try and start normally to try and isolate the cause

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As the title says my computer has been freezing every time i login. It used to do it only once in a while but now every time unless i start in safe mode. Please help

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:55:56 PM, on 9/10/2012
Platform: Unknown Windows (WinNT 6.01.3505 SP1)
MSIE: Internet Explorer v9.00 (9.00.8112.16448)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files (x86)\Ideazon\ZEngine\Zboard.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gateway.com/rdr.aspx?b=ACGW&l=0409&s=1&o=vp64&d=1008&m=fx6800-01e&c=BB
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HK... Read more

A:Computer freezes a minute or two after login

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So yesterday my sister came over and decided to log me off my account and onto hers. When she did that her account froze up and I had to restart the computer. Then I tried to log onto my account and it did the same thing.

I've tried everything that I can think of. As of now I am on safe mode. It works fine in safe mode but whenever I try to log in it freezes nearly immediately.

I've tried changing the start up programs thinking that was what was causing it - nothing. I did a Norton and Spyware scan and they found some stuff but it didn't fix the problem I'm having.

I have a dixdiag file, I really hope you guys can help me with this.

System Information
Time of this report: 1/25/2007, 23:53:42
Machine name: ACER-511EBA12DF
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp.050928-1517)
Language: English (Regional Setting: English)
System Manufacturer: Acer
System Model: Aspire T180
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Sempron(tm) Processor 3400+, MMX, 3DNow, ~1.8GHz
Memory: 448MB RAM
Page File: 515MB used, 540MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode

DxDiag Notes
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Music Tab: No p... Read more

A:Computer freezes seconds after I login.

Sound Devices
Description: Realtek HD Audio output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_1019E619&REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5265 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 6/5/2006 12:09:26, 4284928 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Type: Emulated
Driver Name:
Driver Version:
Driver Attributes:
WHQL Logo'd:
Date and Size:
Other Files:
Driver Provider:
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

Sound Capture Devices
Description: Realtek HD Audio Input
Default Sound Capture: Yes
Default... Read more

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I have recently added more ram to my computer. Computer will post and register all the ram installed, but when i go to login into windows it freezes right away or within a minute or two. this is a system i built for myself about a year ago. i originally had only 1gb DDR2 667 installed running at a single channel (this works fine). Until 2 days ago i decided to add 3gb more to the system running dual channel, for a total of 4gb. This has created the issue of freezing. Assuming the memory had an issue, i addressed it with testing each stick in each DIMM seperately each running okay, allowing windows to boot and run stable. Ive tried reconfiguring the order of the ram as many ways as i could, but still freezes. Assuming since its failing when ram is needed the most at startup of windows it may not be getting enough voltage. My MOBO default dimm voltage is 1.8v. i increased each stick seperately all the way to 2.2v. then all together at each voltage from 1.8 to 2.2v. still freezes! i adressed my bios version, which was far behind. updated bios from F2 to F12, which had tons of ram compatability issue fixes. i thought i had it at this point, but i was wrong. I then tested the sticks all together and seperately in MEMTEST86+. each test failed by freezing within seconds. no errors found, just would freeze and need to be rebooted. the thing that bothers me is when computer posts it shows all 4gb of ram running at dual channel interleaved, wouldnt this mean the ram is good since its r... Read more

A:Added More RAM and Computer freezes at Login

Have you tried swapping the memory slots?
Also if possible for you, add the memory sticks one by one to find which one is causing the issue. Do not add all four sticks in one go.
Also try changing the memory voltage to 2.0 and try dropping the MHz from 800 to 667 set it to unlinked.

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Hello, I am running an ASUS G73 with Windows 7 home premium 64 bit. Just after logging in the computer freezes normally within the first minute of the desk top showing up. I have run virus scan, malwarebytes, all of it and its showing nothing found. I saw a thread from december last year on here with a similar issue were it was suggested the person post the results from a HijackThis System scan i will do the same in my next post. I looked at it but its all jibberish to me. The only thing i can do on my PC is safe mode.

Any help is greatly appreciated.

A:Solved: Computer freezes just after login

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i know these symptoms are vague but my computer randomly freezes and will not perform a clean shutdown from a normal startup. i have run check disk. i have no viruses except for windows XP. is there any way for me to easily figure this out without paying someone to look at it? i have done a shutdown but from safe mode. thank you for your time

A:Computer Freezes and will not shutdown clean

try running system files checker. put your XP disk in the optical drive, open a command prompt and type sfc /scannow this will check your system for missing or damaged files.

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I have a Dell Vostro 1500 Laptop, ~1.5 years old. Recently I've had a spyware/malware infection that I've cleaned. I also done all the windows updates, but after doing those (SP3), my computer has been freezing after browsing on any of these three browsers (chrome, firefox, IE) after 10-15 minutes of having them open. The computer doesn't freeze if I don't use the internet browsers, but I haven't tested for how long. It's successfully completed several scans that last several hours (all clean) except McAfee, which freezes at the 99% of the scan. In safe mode, I've scanned with Malwarebytes, SuperAntiSpyware, and McAfee, and all have come up clean. I've scanned in normal startup, and they all come up clean too, but McAfee freezes at 99% scan every time. I've done checkdisk (comes up fine) and diagnostics (nothing wrong). I have a cooling pad and never have had issues with the fan. But still, after I open the browsers, after 10-15 minutes, the computer hangs, I can move the mouse, but I can't bring up anything else (no taskmanager, startup bar, nothing) it eventually freezes completely and I have to do a hard reset. McAfee also freezes the comp in the same way at 99% completion of an on demand scan. Thanks for any help you can give me.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 15:00:28, on 7/6/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16850)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:�... Read more

A:Scans come up clean, but computer still freezes

Okay, just tried another McAfee scan in normal mode and it froze after 2 minutes.Hello kcantsleep,We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.Please be patient. It may take a while to get a response but your log will be reviewed and answered as soon as possible.Thank you for understanding.Regards,The weatherman (Moderator)

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Hello, my computer at home is constantly freezing every single time I start the computer up. It gets to the screen where you can click on a user to login but then it freezes and to restart I need to hold down the power button for 3-5 seconds. I looked through all of my discs and all I have is my Camera Setup, Windows 95, Printer Setup, Acer Recovery Discs (5 of them) and an Acer eMode Management disc. The only thing I have tried so far is to use the Acer Recovery discs but the problem still persists. I have no Windows XP disc and I can't remember getting one when I bought the computer but I might have it somewhere. I'm not sure if it came with the computer because the Acer Recovery discs basically re-installed Windows itself.

It all started when I was on the computer and a storm hit us and there was a power outage while I was on the computer. Since then it just freezes at the login screen. Ask questions and give any suggestions you can give, it is all appreciated as I am desperate to get this fixed! I have no important files on the computer so a reset of the whole computer is fine to do but what discs do I need and how do I do it. I am unsure if it is a virus related problem or a hardware related issue.

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Recently(starting today) I've been having problems with this laptop freezing approximately five minutes or less after login. The whole laptop locks up and I have no way to interface with it. On a whim, I decided to see exactly what I can do when this happens, and I can open the disk drive(it seems to only require power) which will not spin the disk after it is closed, and press-and-hold the power button to turn the laptop off.

I booted into safe mode with networking and have run MalwareBytes(which found only two items), Spybot(this found about nine or ten) and I tried to get kaspersky running but Windows installer doesn't work in safe mode. The only way I can use the computer is in safe mode, which I am using right now.

It isn't my computer, my brother asked me to help, since I'm the 'tech-savvy' person in the family, but this is beyond my scope of experience. Expeditious help would be greatly appreciated, and thanks in advance.


A:Computer freezes appx. 5 mins after login.

I booted into safe mode with networking and have run MalwareBytes(which found only two items),Hi -Can you try to get a quick scan of Malwarebytes in Normal Mode, as some malware is not seen in Safe Mode -This should only take about 4 mins (if it has been updated) and may find a few more infections for you -Thank You -

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I recently moved to a new location and set up my computer.

Somewhere between BOOT and Windows XP starting up, my computer suddenly freezes. Sometimes it's delayed long enough for me to log into XP, only to crash a few seconds later. I assumed that maybe I attached something incorrectly, and checked the wires. They are fine.

Before my move, the computer never gave such problems. It's difficult for me to figure out exactly what to do or how to fix it when I can only use the computer properly for about a minute or so.

For a while, I tried going into Safe Mode or using a System Restore to move the computer back to a point where this issue did not occur. That worked for a time, and now it does not. The only way for me to use my computer now is to log into Safe mode with networking, and when I'm done, set the PC to stand by.

Another issue there - my computer refuses to stand by.

It would show off only to start right back up again on its own, and once the Welcome screen is displayed, either I can't type anything or the computer freezes.

I'm not sure why this is happening. Is there any solution to this?

A:Computer constantly freezes at Windows Login

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Hey there people of the windows vista forums.
im posting here to ask for some much needed help, so heres whats going on..
first off im running windows vista home premium, 64 bit on a Hewlett-Packard.
every time i start up my computer and it goes to the login page with my picture and the password box below, after a few seconds everything completely freezes.
cursor, everything.
i have enough time to type in my password if i do it quickly, but if i do that, the loading circle appears like normal then freezes anyway.
safe mode still works.
i have had my laptop for about two years i would say, and have never had this problem.
I tried disabling all of the startup things like a bunch of other websites told me to do, but that didnt help.
i also did a system restore to last tuesday, (8 days ago). the system restore was successful but it did not fix the problem. (does this mean its hardware related?)
this problem started about three days ago. the first time it happened while i was logged in and on my desktop. restarting my computer fixed it the first few times, but now it wont work.

help would be extremely appreciated!
thanks, Adam.

A:Computer freezes after a few seconds at the login screen

Hello Adam and welcome to the forums

Have you got a Vista installation disc?


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I had not used my computer in some time because I had a dead monitor when I got a new monitor and started using it again I would get constant computer freezes where it would totally freeze up and I'd get a fast repeating sound come from my speakers. It would freeze the most when I minimized between programs or changes setting like anti aliasing. It seems to happen with any program I had thought at one point that a game I had installed was causing it but I removed it and it fixed nothing. However it just gets worse the last time it froze up on me and I had to restart it again ( I had to hard restart it every time it froze because it would totally freeze up) when I got to my account login at start up something messed up happened. When I pressed the keys on my keyboard to type my password in nothing would come up! The keyboard has power ( usb keyboard ) and when I hit delete at the boot up screen it does indeed send me to the options screen as well as being able to hit up and down and select options like normal. However when I get to my login screen nothing gets put in the type space when I hit my keys. I'm at a complete loss as to what has caused these issues with my computer. First the freezes that had never happened before in all the years I've had my comp ( 3-4 year or so ) until I used this new monitor after leaving my computer off for a good couple weeks. And now I can't even log into my own computer because nothing gets typed when I hit keys at the login screen.

So her... Read more

A:Constant freezes and cannot login when I restart computer!

Hi Ravnic, and welcome to TSF.

Sorry for the delayed response but as you can probably see, we are very busy here right now.

If you still require our assistance with this matter, please post back.

I will subscribe to your thread so that i will be alerted to any response from you and will get back to you as soon as i can.

Meanwhile, click on the link below and follow the instructions so that we can get some more idea about your setup.

Use Belarc Advisor it builds a detailed profile of your installed software and hardware, including Microsoft Hotfixes, and displays the results in your Web browser. All of your PC profile information is kept private on your PC and is not sent to any web server.
NOTE: When providing this information please remove any licenses, listed in the results.

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I'm having these random freezes and I cant figure out what causes them. So I don't really have much info.
It happens about 3-4 hours after i restart the computer, sometimes faster.

The BSOD also happens randomly(not every time) when i try to login after restarting the computer.

I've included info from the Diagnostics tool as instructed.

Thanks in advance for any help and answers!

A:BSOD Upon computer login and random freezes.


fffff880`07f95118 fffff880`0434c786 dxgmms1!VidSchiSubmitQueueCommandDirect+0x1e6
fffff880`07f952b8 fffff880`04347ee3 dxgmms1!DXGFASTMUTEX::Acquire+0x13
fffff880`07f953c8 fffff880`04343ecc dxgmms1!VidMmCloseAllocation+0x44
fffff880`07f953f8 fffff880`04285ccc dxgkrnl!DXGDEVICE::DestroyAllocations+0x248
fffff880`07f954e8 fffff880`042987d8 dxgkrnl!DXGDEVICE::~DXGDEVICE+0x19c
fffff880`07f95558 fffff880`0427d815 dxgkrnl!DXGADAPTER::DestroyDevice+0x1c9
fffff880`07f95588 fffff880`042bbf0e dxgkrnl!DXGPROCESS::Destroy+0xba
fffff880`07f95608 fffff880`04250535 dxgkrnl!DXGAUTOMUTEX::Acquire+0x59

fffff880`048c3000 fffff880`053a4000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Sun May 12 22:09:45 2013 (518FE8F9)
CheckSum: 00AB6DED
ImageSize: 00AE1000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

Driver Version
You're using 320.18 WHQL, Which is known to be buggy.
Uninstall the driver | Uninstall Graphics Drivers
Download | 314.22 WHQL []Important!When installing select Custom Settings and uncheck:

3D Vision (all of them).
HD Audio.
Nvidia Updates.

Problematic Drivers:
DB3G.sys Mon Nov 07 08:33:11 2005 | Driver Reference Table - DB3G.sys
hamachi.sys Thu Feb 19 12:36:41 2009 | Driver Reference T... Read more

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Hello, my computer at home is constantly freezing every single time I start the computer up. It gets to the screen where you can click on a user to login but then it freezes and to restart I need to hold down the power button for 3-5 seconds. I looked through all of my discs and all I have is my Camera Setup, Windows 95, Printer Setup, Acer Recovery Discs (5 of them) and an Acer eMode Management disc. The only thing I have tried so far is to use the Acer Recovery discs but the problem still persists. I have no Windows XP disc and I can't remember getting one when I bought the computer but I might have it somewhere. I'm not sure if it came with the computer because the Acer Recovery discs basically re-installed Windows itself.

It all started when I was on the computer and a storm hit us and there was a power outage while I was on the computer. Since then it just freezes at the login screen. Ask questions and give any suggestions you can give, it is all appreciated as I am desperate to get this fixed! I have no important files on the computer so a reset of the whole computer is fine to do but what discs do I need and how do I do it. I am unsure if it is a virus related problem or a hardware related issue.

A:Solved: Windows XP Freezes At Login [Acer Computer]

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Hello, I am new to these forums, and I don't even know if this is the right place, but I didn't find any place for posting crashes that are not BSODs. So if I am on the wrong place, sorry
Anyways, I've seen another thread about a similiar problem here, but I tried everything on it.
Here's everything I tried doing:Clean reboot from Safe Mode
Boot Windows with last good configurations
System Restore (until I found out that my notebook doesn't support that )
System Recovery (I was dumb enough to format the recovery partition for extra space )
Verified Drivers (With verifier.exe, found 1 "bad" driver, removed it, but still didn't work.)
Anti-Virus (found 1 virus, removed it, still nothing.)
Msconfig.exe and disabling servers/startup applications

What I'm yet considering to do:Uninstall the Microsoft C++ Redistributables (But I can't do that since Windows Installer is required and it isn't available on safe mode)
Dust Out notebook fans
Use a Cooling Pad

What happened before it started doing that:
I was going to play a game that needed some C++ Redistributables, so I installed those.
While I was playing, the computer fade out, out of nowhere. That didn't amuse me because every time I "try" to play this game or any resource-intensive games, it does that, to prevent overheating. But that's been happening a lot, even when the notebook isn't hot at all. Most times it would hibernate, but this time it has shut down forced. When I booted my computer, after login, ... Read more

A:Computer freezes after Login, only works on Safe Mode

Hey guys, I think I fixed it.
The problem was with the service "Application Virtualization Client"
I disabled it.
of course I know it's not THAT what is causing the error, it's something that this service was trying to read but failed and then made my computer freeze, but I'll leave it disabled until I found out what is it.

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I have a Seagate Barracuda ATA IV model ST380021A. Don't know if it's SATA or not. I have a SOYO SY-P4VTP M/B. After I do a clean/new install on a formatted drive, (I even installed the SATA drivers that came w/ the mobo just in case) the computer freezes on reboot after the initial installation where it says "Setup will continue after reboot" or something like that. @ the bootscreen with the logo, the bluish bar scrolls a couple of times and freezes. Does anyone know why? I tried installing at a friends house and it worked fine so I know it's not a harddrive error but I place it in mines and it doesn't work so I create a new install and same problem.. I know it's not a temp issue since it's running < 100 F. THis is a genuine copy of XP. Just in case I used my friends. Same prob. -Thanks.

A:Computer freezes at logo screen after clean installation of XP

Well your motherboard has SATA on it, If you were installing on another machine you should be able to tell if it's SATA (small cable m/b connector) or IDE (large ribbon m/b connector).

If it is SATA, try using the other port on the motherboard.
It could also be your ribbon cable if you're using IDE.

If you could just let us know what connector it has so we can isolate the problem better.

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So since last year, my computer has random BSOD or Reboots. Since it happens every few months, I just dealt with it. I dealt with the fact that I naturally had a old, crap computer. I assumed there was no viruses because my AV didn't pick up anything. Also used Malwarebytes or something with a similar name, since I can't remember off the top of my head.

By the way, a few weeks ago I downloaded XPThemes just to customize my desktop.
I followed these methods. How To Install Ux Theme Multi Patcher - Customize.org (maybe this could shed some light?)

Then the other day, I google imaged a picture of Brock because I wanted to photoshop a "wanted list". One of the sites I went to, which ironically I used last time because it's the same picture gave me a trojan. According to AVG. I looked it up and people described an identical problem with me, which was they googled it. My AVG detected and I assumed it removed it, so I moved on with my life.

I also installed a recent Java update to my computer. That's when I noticed things were starting to get suspicious. My computer were starting to show signs of malfunction. When I use Google Chrome, I often get crashed from using sites like GameFAQs, Youtube and Facebook. Then my computer would reboot. I would also often get rebooted every 3 minutes, until I stopped the "restart on system failure message". I started to get BSOD. Then I took a break from the computer and went on my business. I then logged... Read more

A:Weird Computer Problems (BSOD, Reboot, Freezes at Login, etc.)

When booting to Safe Mode, you will get scrolling file names, and eventually it will load Safe Mode, it may take up to 5 minutes.
IRQL_NOT_LESS_OR_EQUAL is a BSOD associated with a bad driver. Usually a Video/Display driver or Ethernet Network Adapter. But in your case you are probably infected. After updating your drivers, Head over to the Security Section of this Forum and post there for more help.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

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Thanks for all providing valuable suggestions in my previous thread Win 7: Black screen on boot up, before login screen?

As I am picking the clean install option for my resolution, I am opening this new thread.

I reviewed the tutorials (Macrium) of this community. I found Macrium Reflect Free (Version: 6.0.753 (21 July 2015)) for download.

I downloaded/installed above Macrium to working PC. This version has an option to create Macrium Reflect rescue media on CD, DVD, or USB stick upon installing on working PC. I created a rescue media USB.

I created complete HDD image of my unbootable (Z580), before doing clean win 7 install. I am going to clean install Windows 7 Home Premium (64 bit) using my OEM KEY.

I posted the OEM DISKMAP in my previous thread Post # 90

I find System (d:\) 200 MB Windows_7 (OS) ( c:\) 653.44 GB & my Lenovo_data (e:\) 25.47 GB. Lenovo says, if I change the partition configuration, it will make built-in Lenovo recovery unusable.

I like the idea of adopting infrequent system changes (adding new programs etc) and frequent data changes (growing user documents) in image backup strategy. I mean taking system partition (d:\ + c:\) image back up as and when I add new programs and taking data partition (e:\) image backup periodically.

How do I re-structure my DISKMAP to have effective periodical image backup without disrupting built-in Lenovo recovery?

Are there any Windows 7 disk partition recommendation/guidelines?
Thanks for sharing/h... Read more

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Problem - Computer runs fine in safe mode, is capable of running any programs. But (even with clean boot) the computer will freeze at startup between 1second to 1 minute after load. This time varies between boots, and sometimes will not even get past the 'loading' screen after login!
Hello all, and thanks in advance for any help that you can offer.
This computer had been running well for the last 6 months, until I learned that the fan for the power supply was not getting enough air. It overheated, and was pretty much shot. I replaced it, and things were looking good.
Until the same day my computer would start, but would not run any programs at all on startup.  This would happen in a matter of seconds, where the 'swirling circle' icon on my cursor would simply start.
Speccy sheet attached, but missing information. I have provided the missing information.
CPU - Intel Core i5-4670K CPU @ 3.40GHz 3.41GHz, cores running at approximately 30-40c
Ram - 8.00GB Corsair
Motherboard - Asus Z87-PRO (Last known temperature approximately 20-27C, when psu was overheating)
Graphics - EVGA Nvidia Geforce 760

No optical drives currently installed, but one could be added back in a minute if necessary.
Through the research I have done so far, I read that it might be best to install xPerf, and try to narrow down which process might be ruining my startup, but I cannot install it in s... Read more

A:Computer running fine in safe mode, freezes on login in normal?

 Since Speccy is having problems loading SPC.DLL, I'd reinstall it in Safe Mode (from a download to a flash drive), then run SFC.  Click Start and type CMD in the search box, then right-click CMD.EXE and click Run as administrator.  From the command prompt type sfc /scannow.  That will check for any corrupt system files and attempt to repair them.
 If the above doesn't fix the problem, download & install MiniToolBox and run it with the following boxes checked:
List last 10 Event Viewer Errors
List Installed Programs
List Users, Partitions, and Memory size
Copy the resulting log and paste into a reply here.

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Hello, New to the forums I had search and been trying everything to get rid of this problem. I found the sight through one of my searches. I am some what new to this so please bare with me. Of course I ran my scans, spybot, ad aware, norton 360. Ran hijack this and will post the log, in the process of running pandasecurity.

Windows xp pro
service pack 2

Right now my desktop back ground is blue with the box in the middle that says " warning! spyware detected on your computer! install an antivirus or spyware remover to clean your computer"

I have tried the right click desktop/ properties/ but I do not have the desktop tab!
I have themes/ appearance/ settings thats it.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:19:00, on 8/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared ... Read more

A:Warning! Spywre Detected On Your Computer! Install An Antivirus Or Spyware Remover To Clean Your Computer

Hello bamflee84,

Welcome to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


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I have a dell PC. I have reinstalled vista 3 - 4 times before with no problems.
but recently i had a problem. the installation takes nearly 2-3 hrs to install which used to be 20 - 30 mins before. Is this something to do with the computer or the disc. please reply.


my specs are:
2GB RAM, Intel Core 2 Duo T7200 2 GHz. with a 256 MB ATi X1800.

A:Clean install with a OEM computer

I would guess that it might be the DVD or HD.

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Hello, I think my friends son downloaded something on his computer, (I am using a clean computer to contact you) we can get to windows login screen press our Icon(windows login name) and it just freezes, sometimes it will login but it will have the hour glass for like 10 min and then automatically restarts the computer. I can login to safe mode, It is a desktop runnin winxp.. Really that is all the info I have... Please Please Help Here are my logs, I had to do them in safe mode.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702
Run by Administrator at 9:30:41 on 2012-03-19
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1015.810 [GMT -5:00]
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
============== Running Processes ===============
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
============== Pseudo HJT Report ===============
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q105&bd=pavilion&pf=desktop
BHO: {014861A7-D0B8-4E90-A1C5-1F6C90EF4DA2} - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelpe... Read more

A:INFECTED; Can't Login to Windows; Freezes @ Login Screen

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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I am planning to install linux ubuntu V.10.10 on the second drive but I see that during the clean install of win 7 it reserved 100mb on drive 0 and left the rest of that drive unformatted and put everything else on drive 1 which is now the "c" drive. Perhaps I should have left one drive unconnected during install process. Additionally, windows rates my system 5.9 due to hard drive disk performance- are there special settings for WD caviar Black drives w/64meg cache that should operate at 6mb/sec or is that the foreseeable performance rating for those drives? All of the other performance ratings are above 7. Thanks for any help.

A:Win 7 ultimate clean install on new computer w/2 WD 1TB HDD

Hello jasco999, welcome to Seven Forums!

As you say, multi booting Windows and Linux is best done on separate Hard Disk Drives (HDD) have a look at the info below to see the best way to go about it and be sure to post back with any further questions you may have and to keep us informed.


The easiest way to do away with boot issues between separate Operating Systems (OS) is to use the BIOS one time boot menu to select which OS to boot at system startup, each motherboard has an individual hot-key to tap during system start-up to access this menu.

If you have 2 separate Hard Disk Drives (HDD) and have one OS installed to one HDD and you want to install another OS to the second HDD, disconnect the HDD with the first OS installed on it and leave only the HDD you want to install the second OS to connected.

Just be sure not to change where the original HDD SATA cable was connected, it has to be re-connected to the exact same port to avoid boot issues.

Install the second OS to the connected HDD and when complete and the system is booting good, power down and reconnect the first HDD with the first OS on it.

This way the OSs will boot independently of each other and there will be no boot conflicts between the 2 separate OSs to have to sort later.

Then set the BIOS to boot the HDD / OS you want as default and if you want to start the other (new) OS you use the BIOS one-time boot menu to select that HDD / OS to start when the PC is start... Read more

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Goodday, I recently built together a brand new computer but after installing windows 8.1, the computer keeps BSODing with different error messages all the time. I've been trying to install my battlefield 4 but during installation, it will assuredly BSOD. It also BSODs when im transferring a large amount of files from my usb external hdd. Even in the process of trying to collect the minidumps and zipping the folder, it would also BSOD. I have already tried reinstalling windows but it has no effect.

My internet explorer also keeps not responding and while installing other programs they also "not responding"

Please help

Edit: after posting this, I was trying to install chrome from the internet but everytime I tried it kept BSODing, total of three times with each different error names

A:BSOD after clean install in new computer

You have 17 dmp files and 2/3 of the BSOD's were caused by memory corruption, the rest were caused by different processes and you were unable to install the software since anything you try to install must first be loaded into memory before run which indicate you might have faulty memory stick(s). I suggest that download http://www.memtest.org/download/5.01....installer.zip and install it with a USB stick then run the memory diagnostic test. You need to run for at least 6-8 hours or at least 4-6 passes unless errors occur before.

In addition, make sure you have updated the latest firmware for your Samsung SSD 840 EVO.

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I have a Dell Optiplex 755 that got some malware on it, so we decided to reformat and do a clean install. I booted from my Win7 flash drive, deleted the partitions, and things proceeded normally. When it asks me to name the computer I get "some characters are not valid" no matter what I enter. No possible way I'm entering invalid characters, I'm only using the alphabet! I spent some time on Google but nothing like this came up that I could find. Thanks for any input, it's much appreciated!

A:can't rename computer during clean install

Wow, I guess I stumped the band I'm still stuck with this, and haven't found any help on the web.

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I just formatted my computer. I did not make any back ups of anything because the computer wasn't functional.

I have a home made Dell computer. I don't know what's inside it but I just formatted it and Installed Windows XP Professional.

The format and install worked fine and was a piece of cake.

Now the real problem is when I have it on now.
The Desktop is empty, the Add/Remove is empty.

There is nothing on this computer but XP Pro.

Internet does not work. (I have a wired connection)

I want to know if there is any way through possibly the BIOS to find what my computer really is. (What are the parts inside)

As far as I know, it is a Dell shell..

I have no drivers, no updates, etc. NOTHING AT ALL.

I also have no manufacturer CD's with drivers on them.

Please help me. I have given as much info as I can, but if more is needed, let me know. I will do my best to get you the info.

Any help, comments, suggestions, links, etc. is EXTREMELY appreciated!!

Thanks in advance.

A:Formatted computer. Clean install of XP Pro..HELP

was the motherboard replaced? if not, go to dells website, search for the specific computer and get all the drivers from them. as far as add/remove and desktop, it could be empty because nothing but the os is installed at this time. If you have a program you were going to install, install it and see if it appears in add/remove.

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