Over 1 million tech questions and answers.

Windows XP (restarts,freezes, screen in sleep mode)

Q: Windows XP (restarts,freezes, screen in sleep mode)

Hello and sorry for the intrusion or any inconvenience.

I am running a "Windows XP home edition version 2002" Intel(R) Pentium(R) 4CPU 2.80GHz, 2.00GB of RAM

The problem persists after a while on the computer. My computer restarts, and/or freezes and sometimes when I try to restart my computer screen acts as if it is in sleep mode and never turns on, only after a while that I have my computer off does it start normally. Only recently have I had this problem where my anti-virus doesn't want to start up. Also when I tried to run a "GMER Rootkit Scan" my computer automatically restarted itself, so I can't do one.

I have a windows XP installation disk, would you recommend me to send my computer to a fix shop?


DDS (Ver_09-12-01.01) - NTFSx86
Run by Brian at 11:46:39.64 on Tue 01/19/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.829 [GMT -8:00]

AV: PC Tools AntiVirus *On-access scanning enabled* (Updated) {832E7172-E406-4bb2-8B19-6D29F2C93A98}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\eBoostr\EBstrSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\ThreatFire\TFService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\ThreatFire\TFTray.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Documents and Settings\Brian\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Brian\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Brian\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Brian\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Brian\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Brian\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

mDefault_Page_URL = hxxp://www.yahoo.com/
mDefault_Search_URL = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
mSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr9/*http://www.yahoo.com
mStart Page = hxxp://www.yahoo.com/
mWindow Title = Windows Internet Explorer provided by Comcast
mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr9/*http://www.yahoo.com/ext/search/search.html
mWinlogon: Shell=Explorer.exe
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Live Search Club Toolbar: {719d74ab-1af9-43a1-8c62-d8750628d93e} - c:\program files\live search club toolbar\Toolbar.dll
TB: {724D43A0-0D85-11D4-9908-00400523E39A} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\brian\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\cyberlink\powerdvd\PDVDServ.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [PCTAVApp] "c:\program files\pc tools antivirus\PCTAV.exe" /MONITORSCAN
mRun: [ThreatFire] c:\program files\threatfire\TFTray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
uExplorerRun: [Spy-Net] c:\windows\system32\winlogon\server.exe
mExplorerRun: [Spy-Net] c:\windows\system32\winlogon\server.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\eboost~1.lnk - c:\program files\eboostr\eBoostrCP.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
mASetup: {T5TBB77L-4678-0MKC-421Q-14416031DYU6} - c:\windows\system32\winlogon\server.exe Restart

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\brian\applic~1\mozilla\firefox\profiles\sg6vlorf.default\
FF - plugin: c:\documents and settings\brian\local settings\application data\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R0 eBoost;eBoostr caching filter driver;c:\windows\system32\drivers\eBoost.sys [2009-1-28 125544]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-4-11 130936]
R0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys [2009-11-23 51984]
R0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys [2009-11-23 59664]
R2 AVFilter;AVFilter;c:\windows\system32\drivers\AVFilter.sys [2009-4-11 21904]
R2 EBOOSTRSVC;eBoostr Service;c:\program files\eboostr\EBstrSvc.exe [2009-1-28 634488]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-2-21 54752]
R2 lxdo_device;lxdo_device;c:\windows\system32\lxdocoms.exe -service --> c:\windows\system32\lxdocoms.exe -service [?]
R2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2009-4-11 73840]
R2 PCTAVSvc;PC Tools AntiVirus Engine;c:\program files\pc tools antivirus\PCTAVSvc.exe [2009-4-11 826600]
R2 ThreatFire;ThreatFire;c:\program files\threatfire\tfservice.exe service --> c:\program files\threatfire\TFService.exe service [?]
R3 AVHook;AVHook;c:\windows\system32\drivers\AVHook.sys [2009-4-11 28560]
R3 TfNetMon;TfNetMon;c:\windows\system32\drivers\TfNetMon.sys [2009-11-23 33552]
S2 lxdoCATSCustConnectService;lxdoCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\lxdoserv.exe [2009-1-21 94208]
S3 ADM8511;ADMtek ADM8511/AN986 USB To Fast Ethernet Converter;c:\windows\system32\drivers\ADM8511.SYS [2009-1-20 20160]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

=============== Created Last 30 ================

2010-01-19 01:14:16 0 d-----w- c:\windows\system32\wbem\Repository
2009-12-24 02:58:19 0 d-----w- C:\.jagex_cache_32
2009-12-24 02:41:24 0 d-----w- c:\docume~1\brian\applic~1\TortoiseSVN
2009-12-24 02:23:51 0 d-----w- c:\docume~1\brian\applic~1\Subversion
2009-12-24 02:14:36 0 d-----w- c:\program files\common files\TortoiseOverlays
2009-12-24 02:14:35 0 d-----w- c:\program files\TortoiseSVN
2009-12-24 01:30:45 0 d-----w- c:\program files\Sun

==================== Find3M ====================

2010-01-19 02:34:24 69 ----a-w- c:\documents and settings\brian\jagex_runescape_preferences2.dat
2010-01-19 02:04:12 39 ----a-w- c:\documents and settings\brian\jagex_runescape_preferences.dat
2010-01-16 23:21:01 536870912 --sha-w- C:\eboostr.dat
2009-11-23 19:49:39 59664 ----a-w- c:\windows\system32\drivers\TfSysMon.sys
2009-11-23 19:49:38 33552 ----a-w- c:\windows\system32\drivers\TfNetMon.sys
2009-11-23 19:49:37 51984 ----a-w- c:\windows\system32\drivers\TfFsMon.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-02-06 17:30:16 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009011920090126\index.dat
2009-02-06 17:30:16 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009020620090207\index.dat

============= FINISH: 11:49:25.87 ===============

Preferred Solution: Windows XP (restarts,freezes, screen in sleep mode)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows XP (restarts,freezes, screen in sleep mode)


Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.

Read other 11 answers

Hello !

SO, wonderful PC masterminds , HERE IS MY PROBLEM !

I start my windows 7 , 64 bit Desktop
It loads up super fast (soild state drive)
It freezes on the welcome scree/log in screen. (Can only move the mouse)

A)If: I press the "restart" button on my pc it goes to the recovery mode and can't fix the issue. It then powers down automatically when I click ok. Upon restarting and booting up it works fine.

B) If I hold the power button to turn off the pc and then start the pc again it boots and runs fine !

This has happened about 2 weeks ago where the pc would freeze immediately but only after logging in. It started freezing intermittently but grew to every time it logged in. I eventually went into safe mode and stopped all start up programs besides avast and its been booting / logging in fine with no freezes after that.


I have updated the dm log collector file via .Rar

Any help is appreciated ! Looking forward to it !


A:Freezes at welcome/log in screen. Restarts into recover mode.. Then...

Edit: Sorry I didn't read thoroughly. Still check msconfig again to see if something has crawled back in.
Disable non-Microsoft services too, as described in tutorial.

Load defaults in BIOS.
Try a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup
See Troubleshooting Steps for Windows 7

Read other 2 answers

Hello all,

I would just like to start off by saying that this is my first post. So, thank you in advance for taking the time to read this.

As the title suggests, I am having issues waking my computer. I have read through numerous threads with this same problem, but none of them seem to be having the same issues as I'm having.

Upon trying to wake my computer from sleep mode (forced sleep mode), it will either freeze and has to be reset or it has already reset itself and is sitting on the start up screen where it says something like, "Continue with previous Windows session," or "Reset and start a new Windows session."

If I choose "Continue with Previous Session" it says, "Loading Windows," but before it gets to the username welcome screen it freezes and has a blinking hyphen in the top left corner of the screen. When this happens I need to reset my computer yet again and choose the "Reset and start a new session" option.

Any ideas what might be happening? I have updated my drivers and checked my ram with Windows Memory Utility.

Oh, and just today I was testing Sleep Mode. I put the monitor to sleep but couldn't wake it back up either. I could hear the computer running but the display would not turn on. So yet again, I had to reset the computer. Not sure if this was a coincidence or if it is related (which I'm thinking it is).

Now just some FYI's:

I can only use forced sleep mode because from day 1 of building t... Read more

A:Windows 7 Restarts from Forced Sleep Mode

Do you still need assistance with this issue?

Read other 1 answers

After a recent clean install on a new SSD connected with ESATA rear port(and powered by a usb adapter),
ive been having this problem.

I'm running Windows 7 64 bit Professional w/ SP1
Keep in mind this computer has no internet so the only update ive installed was SP1 standalone installer. No updates past SP1....I've looked into the hotfixes and none of them seem like they would fix this specific problem.....

I leave the computer overnight

I hit the mouse or keyboard to wake the pc up.

Everything seems normal, The login screen comes up and it says locked. I type password.

As soon as i click to open a program or anything. Windows freezes and Restarts within 10 seconds. ( restart cycle, 1. Bios Splash screen 2. esata connected drives are shown 3.Resuming Windows 4. Login screen - locked)

I've noticed that instead of "Starting Windows" is says "Resuming Windows" while it restarts.

I've tested to see if a document stays open after restart and it does. So realistically the sleep is working.

It's not a major problem. It's just been annoying me for awhile. My old install did not restart itself after resuming from sleep.

I can say one thing, it's not the bios ( i did some research on the settings)
The bios is set to S3 (suspend -to - ram)
Power Settings are
Allow hybrid sleep (on)
usb selective suspend (enabled)
hibernate (off)
turn off hard disk after (20 mins)
require a password on wakeup (yes)
allow wake timers (enabled)
put the computer to sleep ... Read more

A:Windows 7 64 bit restarts after resuming from sleep mode

Very odd. Do the event logs reveal anything?

Read other 9 answers

I have WinXP and my computer restarts or enters sleep mode (if sleep mode: computer can not be 'woken' from sleep) with out warning every 15 mins.

Also when it restarts it comes up with 'Windows Has Recovered from a serious error' with some files that are effected...

I have been told it could be the RAM...

Any Help?

A:XP - Windows restarts or enters sleep mode without warning

Hello Adam. It appears to be a Power Management issue in Windows XP. In that case, you might find the following article useful.

Configure Windows XP power management

Hope that helps.

-- Goku

Read other 2 answers

Windows 7 is freezing in sleep mode now... I don't think it's my drivers or anything because 2 updates earlier it worked fine. I'm wondering if anyone knows if this is an RC problem, or if something is wrong with my computer. I hope not since this computer is only 2 week old... There is like nothing on it and everything downloaded has been from a disk so no viruses (well except kasperky anti-virus but I HOPE that would be clean lol).

Basically when I put it into sleep manually, I cannot get it out, and my power/reset buttons do not work, I actually need to turn off the electricity.

Oh, and it's not my screen considering I CAN turn my screen on but it goes right back into powersave mode (sleep mode). I DID force it out once, and it said no signal from the computer even though the computer is on. This leads me to believe it is the OS (or god forbid one of my parts).

WAAAAAIIIIIITTTTT I just realized something... I have on HD connected via sata cable, but I took the power away from it (I wanted to hear something). I mean is that the possible cause? I doubt it though since it's not registered as an HD due to having no power... And my sound card light is on, so I'm assuming that is still on when I put the computer in powersave mode... Maybe that's an issue?

A:Windows 7 freezes in sleep mode

Happens to me too... won't come out of sleep mode.

Read other 9 answers

Brand new Windows 7 system from Dell and I have a problem almost every time I try & bring it out of sleep mode. Occasionally, it won't come out at all. Frequently, it will come out, allow me to enter my password, the desktop appears ok, but then everything completely freezes. Once, it has also adjusted my monitor resolutions. Every time, a hard reset is needed. Anyone any ideas please?

A:Windows freezes after it comes out of sleep mode

Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

Read other 2 answers

hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

Read other 4 answers

I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

Read other 7 answers

I have Vista Home Premium on an HP desktop that recently started freezing during sleep mode ~1/3 of the times I would awaken the screen comes on with the cursor and keyboard frozen. A self diagnostic check advised three drivers may be the culprit so I uninstalled the drivers to no avail. Several system restores to no avail. Finally swallowed hard and did a system recovery(like new from the box) and the problem got worse, now freezes at every sleep session requiring rebooting. The drivers are no longer mentioned when I open "performance issues." Any ideas? Thanks in advance.

A:Windows Vista Freezes in Sleep Mode

Here are my solutions to freezing, and an excellent article, which I hope is of some help
Start with a clean boot, which may give your answer.
Go to search type device manager and look for any yellow warning markers
Run antivirus scan
If overclocking, restore to original

Power Options and Sleep Mode Problems

Take a memory test, too.
Download memtest86 and test RAM
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Problems like this are often memory related, do you have enough memory?

Read other 13 answers

Every time I wake my laptop up from sleep mode, my Windows live messenger refuses to start. It is still showing up in task bar but I get no response from right-clicking on it. When I double-click on it, the main messenger window opens but it unresponsive. Once I get the main msngr window up I can use Task Manager to disable the process and then start it again fresh. It's either this or restart the computer completely, which I have done a few times after I got sick of restarting the process. It works great after a restart.
Any clue why this keeps happening? It is a pain to have to restart the process every time I wake the machine up.
I also have Messenger Plus! installed, if that makes a difference.

A:Windows Live Messenger Freezes After Vista Comes Out Of Sleep Mode

I have exactly the same issue. The WLMessenger support people asked me to completely uninstall WSLMessenger and reinstall it. But as always happen with that people this is not the solution.

Read other 4 answers

Hey everyone, I seem to have a recurring problem that I just can't puzzle out on my
own and need some help here.

A few months ago I had to replace my power supply unit, and at the same time decided to
upgrade my RAM and OS (moving from Windows Vista to Win 7).
Before I was running on 1 gig of DDR2 PC2-5300 667 MHz. I updated it to PNY 4 gigs
(also DDR2 PC2-5300). Computer kept restarting so I brought it down to 2 gigs - things
worked ok for a little while and then I started to have similar problems again. My PC
continually restarts itself randomly, Displays the Blue Screen after an hour or so of
operation and constantly freezes on the starting Windows 7 logo screen.
I have absolutely no clue where these issues could be coming from. All of the RAM seems
to be accurate spec wise and I don't believe the Power Supply to be at fault. Also, this is more recently, whenever I try to sync up my iPod with iTuens, my system also decides to restart itself randomly during the sync. Any help
on the issue would be GREATLY appreciated.

Below are additional PC specs:

- OS Windows 7 ultimate 32bit
- CPU, Intel Core 2 - (2) of them at 2.13 GHz
- 2 Gigs PNY RAM
- (any additional specs needed - please let me know!)

I'm out of ideas here; any suggestions would be very appreciated. Thanks!

A:DELL XPS710 - Blue screen/ Windows restarts itself/ Freezes on Starting Screen

Read other 15 answers

I have a new (custom) PC. When I wake the computer from sleep after a few seconds the programs (if any are open) freeze and it restarts.

PC: ACPI x64-based PC
OS: Microsoft Windows 7 Home Premium
PROCESSOR|: QuadCore Intel Core i7 870, 3200 MHz
MAINBOARD: Intel Kingsberg DP55KG
SSD: Corsair CSSD-F120GB2 12OGb (System and Programs)
HDD: WD Green 1.5TB
HDD 2: WD Green 1.5TB
DIMM1: Corsair 4 GB DDR3-1066 DDR3 SDRAM
DIMM3: Corsair 4 GB DDR3-1066 DDR3 SDRAM
VIDEO CARD: Matrox MP-PCIe-9064

It goes without saying, any help would be greatly appreciated

A:PC freezes and restarts waking from sleep

Run Disk Check

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8008c47690, fffffa8008c47970, fffff80002d865d0}

Probably caused by : hardware_disk

Read other 6 answers

Every time i turn on my computer within 10 seconds it restarts and repeats the process. A box prompts up with an error report saying:

System has recovered from a serious error. I view the technical information it says:


I click do not send two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp

A:Computer starts up then restarts (Safe mode freezes)Every time i turn on my computer within 10 seconds it restarts and repeats...

Have you tried the Lask Known Good Configuration option?

I think it might be a Mozillla issue (damaged), calling for the uninstall/reinstall routine.


Read other 1 answers

On windows 8.1 updates up to date as of a couple of weeks ago.

Sometimes when it's time for the computer to shut down and sleep on the auto timer it clicks off and resets instead of sleeping.

Only started happening the past week or so.

Any ideas?

A:Computer restarts instead of going into sleep mode

Try Restoring to an older date, prior to this starting to happen.

Read other 1 answers

I have a Surface Pro 3 running W8.1 with all updates installed. When I wake the computer from sleep mode, all my open programs are closed and the computer has restarted. In looking at system event logs it indicates that a Kernel-Power issue occurred and the system has restarted. I know of two others in my office that have similar problems. Thanks for you help.

A:SP3 Restarts randomly when in sleep mode.

What do you have in common with the other 2 systems? I'd especially look at wifi enabled programs.

Looks to me like a networking problem, most likely with something related to the wifi.
Please run Driver Verifier according to these instructions: Driver Verifier Settings
I suspect that something is interfering with the wifi, but it hasn't left any traces in the memory dumps.

Be sure that you have ALL available Windows Updates for this system.

The following is for informational purposes only.

**************************Wed Mar 18 14:00:15.208 2015 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\031815-7375-01.dmp]
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
System Uptime:0 days 2:55:00.802
*** ERROR: Module load completed but symbols could not be loaded for pci.sys
Probably caused by :pci.sys
BugCheck 9F, {3, ffffe00101f9b060, fffff80218221960, ffffe001019ae270}
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00101f9b060, Physical Device Object of the stack
Arg3: fffff80218221960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001019ae270, The blocked IRP
FAILURE_BUCKET_ID: 0x9F_3_wificlass_IMAGE_pci.sys
CPUID: ... Read more

Read other 4 answers

Occasionally during Sleep Mode, the laptop restarts for unknown reasons. But I just noticed that it has restarted when I log in.I'm not sure whether this is caused by background updates of Windows 10, because I don't see a screen with updating or anything. AFAIK, the random restarts happened when the laptop ran on battery mode, but maybe that happens by accident.I already configured in Energy Manager that the hard disk never gets turned off, but that apparently doesn't work. What suggestions do you have to solve this random restart issue, without disabling sleep mode after X minutes?

A:Yoga 910 sometimes restarts during sleep mode

Windows will not update while in sleep mode, since your system is effectively turned off, so that is not the issue. Normally when you system is in sleep mode for a while, it eventually goes into hibernation (writes the data from memory to the hard drive) and shuts off.   This is to preserve the battery, and to prevent data loss should the battery die. The data is written to a hidden file on the root of the C:\ drive called hiberfil.sys, which is usually pretty large, about 6GB or so, and sometimes that file gets corrupted, and cannot be read when you try to resume, and thus the laptop reboot since it has no saved state from which to resume.     To fix that problem, you need to disable hibernation, and then re-enable it by following the steps below.. Disable/re-enable hibernationRight Click on Start and select Command Prompt (Admin)In the Command Prompt (Admin) window, type:  powercfg.exe /h offIt will take a minute or so for the command prompt to return as it deletes the existing hiberfil.sys fileOnce the prompt returns, type: powercfg.exe /h onThe prompt should almost immediately return, and the new hiberfil.sys file has been created.Close the Command Prompt (Admin) window Hope that helps. Cheers,

Read other 1 answers

My computer freezing, restarting, and crashing when i hit sleep.  
I am not sure what is causing it, I have run memtest86 and hard drive tests but it doesn't give me errors when running tests. I've also run malwarebytes, windows defender, reg clean, super anti spyware on it.
I had Windows 7 originally, no issues.  I reinstalled to Windows 8 (clean install) and had no issues for a while then for the last year or so I've had issues.  So when 8.1 came out I did another clean install to hopefully fix things but no luck.  It seems to be happening more frequently.  I am open to running other tests to figure out what is up. Windows 8.1, after a clean install, crashed about an hour or two into using it, but after I did all the updates and installed office etc.   I've updated drivers where I can easily find updates / used Windows update.
Any help is appreciated! and thank you in advance for any time you put in to helping me!
Here is my Speccy 
MiniToolBox by Farbar  Version: 30-11-2014
Ran by Ed (administrator) on 30-11-2014 at 21:45:01
Running from "C:\Users\Ed\Downloads"
Microsoft Windows 8.1 Pro  (X64)
Boot Mode: Normal
========================= Event log errors: ===============================
Application errors:
Error: (11... Read more

A:Computer freezes, restarts, crashes on sleep

I'm not a log guy, but some things you might check - CPU temperature and general heat of your system, making sure it's not getting too hot and crashing. It can give you weird/strange errors. The kind of problems you're seeing on a clean install suggest a hardware failure/problem of some kind. If you do a completely clean install and it's still freezing up even with no new programs installed - all I can think of would be to update all motherboard drivers, bios and get all windows updates installed. Anyway, I'll let the log guys dig into that LOL. Just some places to start. Also - Power supply could be faulty or under powered.Merged posts - Hamluis. also i forgot to mention that when i got to my computer's properties it says both the processor and installed memory are not available.

Read other 59 answers

When I place the laptop in sleep mode (regardless of method of doing so), it restarts after coming out from sleep mode. Any sugestions for how to correct this would be appreciated.

Read other answers

My computer has been little weird lately. When I'm doing almost nothing, and computer is basically under 0% stress ( reading FB for example ) it's okay, but soon as I start some program, and the computer goes under stress ( fans start to go faster ) it kind of 'freezes' for sec, then continues.

This hasn't really bothered me so much until today.

I Was playing League of Legends and the game ( match ) was loading. My fans were running very lightly, even thought it was loading ( I have putted the fan speeds to slowest from Asrock autotuner about 3 months ago, not a one problem has occurred until recently this weirdness ). Anyway the moment when the match was about to start, first my fans went crazy, then the screen went black, fans slowed down, and it said " computer going to sleep " or something. Then few seconds later it shutdown and restarted. This same thing happen'd 2-3 times in row, when I was trying to get back to the game. Now I'm here writing this and running a virus check. It seems like it doesn't crash until I open up some heavy program.

Anyways, I got some Minidumps. I'm hoping you could analyze them and check if you can find any reason for this.

My specs are in my profile.

Thanks in advance !

- BenQ

A:Computer goes into sleep mode, then immediately restarts.

I can't read rar. It does sound like a overheating problem. Use a program like this.
Open Hardware Monitor - CNET Download.com

Remove the over clock and see if you still have the same problem.

Read other 7 answers

hi, since a few days ago i have this weird problem, my latpop Y50-70 restarts everytime it enters sleep mode and I want to wake it up.I have windows 10 installed and I've uptated all the drivers.any solutions?

Read other answers

hi everyone

well I am going to talk about this problem from the beginning
my laptop was fine running on vista OS and when I heared about windows 7
I installed it and that went fine too
4 months later the laptop suddenly restarts at any time (browsing - playing games .. etc)
I took it to a technical and he formatted it to windows XP then when I opened the laptop it restarted on loading screen (where the logo is displayed)
I told the technical and he said that I should go to safe mode and restart from there I tried this and it worked
a few weeks later and this method stopped working
now I must go to safe mode and restart and go there again and restart ... etc now it is luck which opens it cause it works sometimes and sometimes not
yesterday i re-installed windows 7 on another drive (not C:/) and to complete installation I must restart the computer
now I must choose an operation system on startup so when i choose windows 7 it restarts on loading and the same on XP but I can acces safe mode in XP

My Laptop is toshiba satellite A300 - 4GB Ram - ATI Radeon Graphic card 1GB - 400 GB hdd

thanks for any help
for any information needed I am here

A:Windows restarts on loading screen (safe mode accesible)

I took my laptop to another technical and he told me that the problem is between the CPU and the fan.
anyone knows how much is this right ?

Read other 2 answers

Well, the problem began when the Disk Defragmenter wouldn't work because the Task Scheduler wasn't working. I followed a video tutorial where I went into the registry and I believe I only changed the registry for the event log to automatic from
disabled. Afterwards, the Disk Defragger started to work and I let it run overnight.

The next day after work I noticed the computer was on a black 'Windows Error Recovery' screen and when I attempted to run the startup repair it flashed a BSOD and restarted itself. The BSOD, it turns out, read:
"A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:
Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.
Technical information:
*** STOP: 0x0000007B (0xFFFFF880009A97E8, 0xFFFFFFFFC0000034, 0x0000000000000000, 0X0000000000000000)"
I attempted to restart the computer into Safe Mode and the computer froze on ClassPNP.sys and crashed.
The Startup Repair eventually succeeded to run and came up with a message saying:
"Startup Repair cannot repair this computer automatically...
Problem Signature:
Problem Event Name: StartupRepairO... Read more

Read other answers

Whenever I put the screen down for the night, or after classes, when I open it up again, it informs me of an automatic restart due to a problem it has encountered with files in the Minidump folder and a Local sysdata.xml file. I have attached the file.

A:BSOD after sleep mode. Constant restarts after hibernate.

Please check to ensure that you have ALL available Windows Updates. It may take several trips to get them all.

Please uninstall the MotionInJoy program and physically remove the controller from your system (it's blamed in 2 of the memory dumps).
The xusb21.sys driver that dates from 2009 is known to cause BSOD's in some Windows systems. Unfortunately, there is no update available for this driver - so the only "solution" is to get another later-model controller (with the xusb22.sys driver).

Please uninstall the Paragon Software Group Apple Partition Map Driver as it is blamed in 2 of the memory dumps.

If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Driver Verifier Settings

The following is for informational purposes only.

**************************Tue May 13 02:46:54.447 2014 (UTC - 4:00)**************************
Loading Dump File [C:\Users\John\SysnativeBSODApps\051314-14406-01.dmp]
Windows 8 Kernel Version 9200 MP (8 procs) Free x64
Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
System Uptime:0 days 7:23:45.189
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :ntkrnlmp.exe ( nt!KiSwapContext+76 )
BugCheck 9F, {4, 12c, fffffa8010d554c0, fffff880009f4810}
Arg1: 0000000000000004, The power transition timed out waiting... Read more

Read other 1 answers

Hello this is my first post and I'll try to describe the issue best I can

Processor: Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: CORSAIR VENGANCE 2X 2gig 1600mhz ddr3 2 X 4gig 1600mhz ddr3 1.50v = 12gig of Ram
Video Card: Powercolor Radeon HD6950
Operating System: Windows 7 Ultimate 64-bit
Motherboard: Asus P8P67 R3 Socket 1155 USB 3.0 Bluetooth 8 Channel Audio ATX Motherboard
Power : Antec TruePower New 650W Modular PSU
The Issue started to happen after adding more Ram (extra 8 gig of ram on top of 4) and Replacing Fried GPU (ASUS HD 6850 )
all at the same Time)
so what happens? when I turn on the PC it switches off after 3 seconds (blank screen) I repeat the process 1-3 times (for some reason its random. Rarely it switches on straight away)
like 1 in 10 I'll get message that that over clocking failed on top of that (everything is on stock settings) mostly after sleep mode

after all of that to proceeds to boot and everything works fine. it does not stop me in normally using the machine but its definitely annoying and I would like to fix it since I'm not planing on reinstalling system from scratch anytime soon

A:Solved: constant restarts reqired after sleep mode

Read other 8 answers

Hello All,  I really hope someone can help me with my issue as i have tried calling HP support but i keep getting bounced around which is really disgusting. I have an Elitebook 9480m which i recently purchased. I noticed when i put the laptop to sleep it works fine BUT when i try to wake it up, it automatically reboots which is annoying. I need help on this.  Thanks 

Read other answers


After upgrading from windows 8 to windows 10, the laptop wont wake up correctly and just restart.

I have an Asus Q551LN

* Upgraded the latest drivers of everything, including the intel hd graphics, the same with the nvidia integrated ones and then downgraded.
* I did a clean install of my OS.
* Checked and settled many options in the power management, recommended from other users/forums/etc.
* Disabled and Enabled again the Intel Management Engine
* Flashed new BIOS firmware.

Nothing worked for me.

If someone can help me clarify the problem, I would be very grateful.

Read other answers

After restarting, or after awakening from sleep mode, the M90n-1 is extremely slow, even in basic operations like using Windows Explorer to list files, or in loading websites in any browser. The problem does not occur if the PC is shut down and then turned back on. This was the issue immediately after receiving the computer, before any additional software was installed. Vantage, System Update and the Lenovo online support scan all show that no drivers are waiting to be installed. Has anyone else had this problem?

Read other answers

Hi everyone. I have a big problem with sleep mode in windows 7. Its normally turns offt but when i turn on the computer it shows the blue screen.
System Version: 6.1.7600.

More information:
BCCode: 100000ea
BCP1: FFFFFA8006583210
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Blue screen foto
Zapodaj.Net - Darmowy hosting zdj?? i obrazków bez rejestracji! Zapodaj swoje zdj?cia znajomym!

I have Toshiba a300-1eh i tried the display drivers from toshiba site and drivers from ati site i don't know what to do i sorry for my bad english.

A:Sleep mode windows 7 blue screen

Welcome to SF, lucek.

Please fill out your System Specs:


In the line at the top of www.SevenForums.com you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, Speccy - System Information - Free Download to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.

Do you have the latest network and video drivers installed?

Did this problem always occur, or just recently? If recently, did anything happen prior to the BSOD?

Read other 6 answers

Hey, sometimes I get a blue screen when I come back from sleep mode (has happened only twice). I ran my virus programs and everything is clean. I then performed error checking and checked for file system errors and bad sectors - everything is good. This narrowed it down by telling my it has to be a driver problem. I checked for Windows update and all the important updates are done and correct. The only recent new hardware I got was my monitor so I upgraded that driver and I'm sure that that fixed my first blue screen. I guess my question is is that is there a way to update all my drivers at once? or do I have to go through device manager and update each one individual? also in my windows update I have the option of installing NVIDIA - system - nFORCE memory controller. the date of this driver is 10/19/2008. should i update this? If worse comes to worse I can just shutoff sleep mode altogether (I rarely use it and most of the time when I leave I turn my PC off anyway). How would I go about doing that? If wanted I can supply the Blue Screen info I guess. Anything will help!


A:Solved: Windows 7 Sleep Mode Blue Screen sometimes

Read other 9 answers

Hi everyone!

I've been having a problem with Windows 7 recently on my new computer that I just got a couple weeks ago. The problem is that my computer will have a blue screen error when waking from sleep mode. I don't see the blue screen at all, instead, when waking from sleep mode, I see the BIOS screen and then it goes through the typical startup process as if the computer had been powered OFF instead of put into sleep mode (however, I know it was properly in sleep mode, as the power light on my tower flashes continually rather than shutting off during this mode). I get the message that Windows did not shut down properly and have the option to boot into safe mode, etc. When I boot back into normal mode I receive a message in Windows saying windows has recovered from an unexpected shut down. I follow the prompt to check for a solution, but get no solution.

Here is the Problem Signature generated at the time. If you need the .dmp or .xml files that further describe the problem, please tell me how to make these available to you.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP3: FFFFF880009EA288
BCP4: FFFFF880009E9AE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

... Read more

A:Windows 7 Blue Screen on Sleep Mode Wake Up

Read other 16 answers

Hi there.

I've recently built a new computer, and have been having some problems shutting it down. The computer shuts down fine if I don't put it into sleep mode, but as soon as I put it to sleep, the next time I wake it up and shut it down, it hangs on the shutting down screen.

I'm using a gigabyte z77 ud3h motherboard, and have had some problems with the usb ports so far, with certain ports being fussy about what I plug into them even though I've installed and updated all the drivers. Although I've got the usb devices I need working now, the shutdown issue still persists.

Any help would be greatly appreciated, thanks

A:Windows 7 hangs on shutdown screen after being in sleep mode

Hi and Welcome to TSF!

Go to Start > Type CMD > Right Click on Command Prompt and press Run as Admin. > Type: SFC /scannow

Read other 10 answers

Hi! I am new to the forum but I hope that you will help me with my BSOD problem.
Last week I got the first BSOD when I was working and testing VB/macros in Excel, and the laptop (Asus U46S SSD) restarted itself afterwards. The same thing happened this week, but now as it was when coming out of sleep mode the bluescreen came.
From the instructions on how to post the BSOD threads, these are the info files:
Attachment 230449
I apologize that the text in the files are in Norwegian, but I did not manage to change the installed OS language.

Thank you for this lifesaving forum.
Best regards,

A:BSOD d1 when coming out of sleep mode, + possibl excel. Lapt restarts.

Welcome aboard, Vega.

► Your webcam is somehow behind the crashes.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff8800ac0cf2c, 2, 8, fffff8800ac0cf2c}

Probably caused by : usbvideo.sys ( usbvideo+4f2c )

Followup: MachineOwner
You may either use any third party program to run the cam, or How to Reinstall Usbvideo.Sys | eHow.com is some instructions to reinstall it.

► Another thing is your nvidia display driver.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa8009874a20, fffff8000454b4d8, fffffa8007685cf0}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error... Read more

Read other 9 answers


a lot of my friends have this problem. It doesn't matter what type of card they have. My problem is more difficult. When the screen turns off it happens quite often that it doesn't turn back but otherwise the pc (windows) is in working ("blindly" i deleted my icons from the desktop) If i press the power button than for instance the screen comes back and than the computer turn off. I operated with the power setting and i found a newer driver for my intel 4000 vga and new dell '06 bios, but the problem come back always. (+I tried on windows 7; always is ok!)

Dell inspirion 3521-intel hd 4000-core i3

My power plan (when plugged in):

Dim display: 2 min
Turn off the display: 3 min
Put the computer to sleep: never (on battery 1 hour)


A:Black screen after sleep mode and screen off (in power safer mode)

I dont think it's your touchpad specifically.  It will go out whenever the i/o is interacted with.  It will probably go out even if you plug your cell phone.  Since removing Mcaffee I havent had any problems.

Read other 11 answers

i was stuck on the lock screen after setting power saver mode for both the system and screen, as well as turning on the screensaver.The screensaver did not have login enabled. i had to restart to login. What might cause this? recently, i did not have "turn off screen" enabled, but i had wanted to protect the screen. Also, screen saver was never on. But i changed "turn screen off" to 1 hour, while sleep mode was still 3 hours. screen saver is less time.

Read other answers

Please advise how to fix Sleep Mode and Screen Saver problems. I tried so many things (updates BIOS/drivers) myself, but they were not very helpful. 
Recently I installed the motherboard. OS is Windows 7 64bit Professional.

My current configuration:
- CPU Intel i3-7100 3.9GHz
- 8GB DDR4 2133 Hyper/Kingston
- 240 GB SunDisk SSD with Windows 7 and 2 additional HDD archive drives
- 2 DVD optical drives
- Wireless mobile mouse
- Wired keyboard

Everything works well except above stated problems.

Thank you,

Read other answers

I've been having this a while lately, after I leave my comp alone and it goes into sleep mode. I wake it up, my mouse and keyboard work fine.. But I can do anything else.. I try to ctr alt dlt to see whats going on then my keyboard will lock up.. Any ideas?

A:Freezes after sleep mode

Check the following articles



Read other 1 answers

Recently my PC has been getting more and more sluggish and extremely slow to respond to commands. After it goes in sleep mode (when the PC is on and unattended for a while) and I move the mouse to wake it up, it takes forever to get it working again. Most of the times it ends up freezing (or locking up) and I need to do a hard reboot. Even when I'm not on the internet, the response time between a command/click and the action is very slow and more often than not I get a "Program not responding" message.
It's an HP Pavilion with a Pentium 1.6 GHz processor and 512 RAM running Window XP. I have Norton security and that should take care of all malware problems. Defrag and disk clean up didn't help.
Do I need a new computer or can this problem be fixed?
Thanks for your help.

Read other answers

Every time i turn on my computer within 10 seconds it restarts and repeats the process. When it starts up two boxes have popped up indicating a problem they are:

The procedure entry point JS_IsDebuggerFrame could not be located in the dynamic link library Js3250.dlll
The instruction at 0x7c80c621 referenced memory at 0x00df0009. The memory could not be read.

Can some one please help me out here, much thanks; i am running windows xp.

A:Computer starts up then restarts (Safe mode freezes)

Do you get the Blue Screen of death before it reboots?

Have you added memory recently?

Read other 4 answers

Hi, my HP desktop pc keeps freezing up. If I start in safe mode it doesn't happen. It usually happens a couple minutes after startup. At first it would only occur when browsing the internet, but now does it on the desktop as well. The cursor will stop moving and the mouse and keyboard become unresponsive.
I've run scans with MBAM and MSE. I've also tried a clean boot and the problem still occurs every time. I'm not sure what the next step is. Thanks

Read other answers

Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.

A:Windows freezes before logon screen, even in safe mode

Use the Advanced Boot Options to select Last Known Good Configuration (advanced) and report back whether it helps.

Read other 9 answers

Please help me to find a solution. I have a problem with SSD perfomance after wake up from sleep mode. The system is almost freezed for 3-5 minuts with SSD access time more then 1000 ms (usualy it is 3-5 mks) , and very low SSD speed, like 50-100 kb/sec (usualy it is 200-300 mb/sec. And then it is ok again. I can't understand, what is going on and how to find a solution? Did not find any similar on the forum or google.

Read other answers

I've had this problem now for about a month. Occasionally, when I leave my computer idle for several minutes (like over 20), it freezes. The fans stay on, the lights on the keyboard are lit, but the screen is blank, and I have to force restart it. My power settings are on power saver, so it dims the screen after 2 minutes, turns the screen of after 5, and goes to sleep after 15. In addition, I have the maximum CPU processor state set at 20% to keep it running cool. If I try and recreate the problem setting each setting to 1,2, and 3 minutes, it dims the display and goes to sleep just fine. In addition, it goes to sleep fine when I press the power button or close the laptop lid.

Things I've done to try and rectify the problem:

1) Updated the bios
2) Reset the power configuration settings using the command prompt
powercfg -restoredefaultschemes

3) Scanned for malware using Avira, Kaspersky, Malwarebytes, SAS, and the system is clean

Last night I left my laptop idle and it apparently crashed and BSODed, according to the event log. I see a lot of events in the log regarding DNS servers. I can post the event log. I've also seen some advice online to update the graphics card driver. I've found what I think is the most recent graphics card driver on gateways website but I'm reluctant to install it because I don't know whether it's correct. I also found a VGA driver on their website. Perhaps someone could help me through that process.

I'd really appreciate any he... Read more

A:Laptop Freezes when idle or going into sleep mode

if it blue screened; please try and upload any screen shots if possible so we can have a look.

Read other 5 answers

hi there guys.
it's my first time here, i'll make it simple and quick, thanks in advance.

so i got a new USB mouse couple days ago and i noticed that when the laptop goes to sleep and then wake up the cursor freezes and the only way to make it move again is to unplug and replug the mouse again.

some notes i can put here:
1) this problem only happens when the laptop is not plugged to power source.
2) when the problem occurs the mouse disappear from the device manager and again the only way to get it back is to unplug it and replug it again.
3) i did try to switch between the ports of the keyboard and the mouse, and the problem stopped so the problem is with the port not the mouse.
4) the laptop is dell inspiron 15R working with windows 7 (64x)
5) i tried most basic tweaks that i can recall, and i guess my drivers are up to date....or maybe not

any help or a simple hint is so appreciated.
thanks again.

Read other answers

I have built my own PC, but for the past couple months (since I have built it), it blue screens after sleep mode and freezes randomly during the day. I have run sfc /scannow, run a memtest, and done all 3 chkdsk runs, nothing came up. I did do a debug on the latest minidump file, and I am not sure, but here might be some useful information on it that I do not know what to make of.


PROCESS_NAME: svchost.exe



IMAGE_NAME: memory_corruption

Thanks for all the help!

A:BSOD after sleep mode, Freezes randomly during the day.

Blue Screen of Death (BSOD) Posting Instructions

Read other 1 answers


I have a problem with windows vista ultimate x64 SP1 latest build(6000 something)

When my comp resumes from "sleep mode"(S3 state) it freezes after 5-20 seconds. Mouse, keyboard, and all programs stop responding.

I have installed the hotfix KB928135 but with no avial
I have installed all of the latest drivers for my system

My system:

Monitor: Dell E157FP
MOBO: D975XBX rev. 304
PSU: Corsair TX650
VGA: ATI Radeon 3870
Mous/Keyboard: PS/2
RAM: 2GB G.Skill pc6400

Currently i'm trying (yea trying but not having luck) to install the original latest bios 1487, because I flashed a custom one with Intergrated tool kit. Could this be the problem?

I'm lost and frustrated and hoping you guys can help me, if you need any more information please ask.


A:Vista freezes on resume from sleep mode

you guys are a lot of help

Read other 1 answers