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BIOS shows no Model number or Serial number

Q: BIOS shows no Model number or Serial number

M82 ThinkCentre - Type 3302. Model number: 3302F2UThis machine was originally purchased with the Windows 7 Pro operating system. I took advantage of the free Windows 10 upgrade when it was available over a year ago. A few days ago I had to replace the motherboard. The computer is running fine. However, when it first boots there are 2 short beeps with an EEOC error. This error referenced the BIOS containing invalid Model Number and Serial Number. When I access the BIOS the following entries are seen:1) Machine Type and Model INVALID2) System Brand ID Lenovo Product3) System Serial Number INVALID4) Asset Tag5) System UUID FFFFFFFF-FFFF-FFFF-FFFF-FFFFFFFFFFFF6) Ethernet MAC Address FC-4D-D4-DB-34-F77) BIOS Revision Level 9SKT75AUS 8) Boot Block Revision Level 9S75A9) BIOS Date 09/17/2013 I see references to using WinPhlash to manually update the needed settings. However, I'm unsure (because of my upgraded from Windows 7 Pro to Windows 10 Pro) of which BIOS upgrade to use. I'd like to get that info along with instructions of exactly "how to" complete this process.

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RELEVANCY SCORE 200
Preferred Solution: BIOS shows no Model number or Serial number

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 125.6

Hi20CH model helix device, I changed the motherboard.But I can not enter the serial number.Block # 84 is giving the error.I try on software as C0 but it gives EEPROM error.The software is Thinkpad Maintinance Utility 1.08.If there is a solution please help?

A:Helix serial number and model number update

Take it to a dealer.  The Maintenance disk is only available to dealers and warranty servicers.

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RELEVANCY SCORE 124

I have Lenovo M57 6075 BQU tower , I want update the bios ! What is the newest bios vertion ??
 
Mod:  edited Subject line to add system type













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A:ThinkCentre: Update model and serial number in BIOS

https://pcsupport.lenovo.com/us/en/products/DESKTOPS-AND-ALL-IN-ONES/THINKCENTRE-M-SERIES-DESKTOPS/T...

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RELEVANCY SCORE 119.6

So my laptop Lenovo Y50-70 has lost some information after a motherboard replacement. I had it replaced two years ago and I just found out the missing info now. How can I add the missing numbers? Any help?

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RELEVANCY SCORE 118.8

Hello Dear forum members,  We are in process to create new tool which will edit/update the Serial number of Lenovo PC BIOS, we want to do it with some customised scripts?. My question is can we do this with any type of service available ?  can this be done with  any tool, any company which provides this type of service?  Thanks,Dr RDX 

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RELEVANCY SCORE 118.8

I have a warranty with a company called WarranTech. I've been renting a PC from Badcock, a Dell Inspiron 15-3521, but the serial number on the bottom of the laptop has been scratched off as I've had the PC for some time now. The PC also had a liquid incident that fried the motherboard so there is no way for me to find the SN/MN by using command prompt or otherwise, are there ANY solutions so that I can get this PC replaced? Let me know if i need any additional information. 
Here's what I can see listed underneath the battery
DPN: PJ8GD A02
Reg Type No: P28F001 
A lot of random alphanumerical codes, Japanese characters that I cannot understand, company names, and one address - Raheen Business Park - Limerick, Ireland
Also if this is in the wrong place can somebody refer me to someone or some forum that can help with my situation? Thank you in advance.

A:Model Number and Serial Number help me!

Either the warranty company or rental company will have the service tag number.  Contact them.

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RELEVANCY SCORE 117.2

I swapped the motherboard in my g700, now bios shows invalid serial number and model type.Is the serial number embedded on the board and is there a way to retreive it? thanks

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RELEVANCY SCORE 109.6

I've read a few posts so far about how to fix it and what program to use. Well, I've tried the DMIEdit, but it's incompatible. I don't have the money to take it anywhere so I'm not sure what to do. I'm running a H50-55.

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RELEVANCY SCORE 108.4

Hi! HP assistant and HP advisor shows different serial and product number. Why is that and wich are correct?

A:incorrect serial and model number

Dear Customer, BIOS will have the correct information, please check :1. Please "Turn OFF" the Notebook2. "Power ON" the Notebook and keep tapping the Escape Key during the start up to enter the Start-up Menu3. Now here, Please select the BIOS option [F10]. System information You may keep HP Support Assistant as its more reliable and make sure you have the latest version.HP Advisor was the previous version and you may uninstall it. Two similar programs might conflict HP Support Assistanthttp://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/pl... Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 107.2

Product Information not valid The following product information programmed into the system board is missing or invalid.System Board (00A) - Product Configurationmodel number , serial number  what is the solution for this type of problemi have done by dos but the data is not saved  

A:how to enter product serial number model

Hi,I think the BIOS chip has to be "re-tattooed" again with the correct hashes for hardware and exact model details by HP directly.HP has its own proprietary BIOS modification tools for doing it. We have no access to these.Please contact HP to correct this. You may have to give your product to then for few weeks to get it done.http://support.hp.com/us-en/contact-hp/Phone Assist:http://www8.hp.com/us/en/contact-hp/ww-phone-assist.htmlRegardsVisruth

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RELEVANCY SCORE 106

Model No. 15-af131dx
 
Product No. P1A95UA#A
 
 
These were the numbers I found on the bottom of the unit,however the Model Number was difficult to intrepret. The af after the 15- is a guess because of reading difficulty. Could you please either email me
 
Thank you

A:I wish to verify my unit's Model, Product and Serial number,...

@joelang Welcome to the HP Community Forum - we are a community of HP enthusiasts!  Assuming the computer is installed and running Windows: If the program is not already on the computer, install a copy of the HP Support Assistant:HP Support Assistant If you have ?Admin? control, you may highlight the package and ?double-click? to install it, else Right-Click, Select run as Administrator and install. HP PCs - Using HP Support Assistant (Windows 10, 8, 7) When you start the HPSA program, click on the My PC icon (in the program) When you see a Post that helps, inspires, provides fresh insight,or teaches you something new, click the Thumbs Up on that Post.Fixed / Answered? Click that post Accept as Solution to help others find Answers.

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RELEVANCY SCORE 106

Hi, I recently bought a P50s used, and I'm having trouble determining the serial number and model type. There is only one sticker on the bottom which reads "S481D0100260000XX 15/09" (where XX is two more numbers). 15/09 must be the build date, but the rest is a mystery. Going into the BIOS, it indicates that the first part "48106D0100" is the system type and "260000XX" is the Serial Number. But Lenovo's web page doesn't recognize either of these as model types or serial numbers. I'm pretty positive that it's a genuine Thinkpad. It has a US keyboard, a 1980 (non-touch) display, an I5-6300 processor, 8Gb of RAM and a 500 Gb HDD. Aside from the difficulty in getting support, I think that the serial number issue is preventing Thinkvantage Update (tvus) from working properly. The "Scan for your serial number" web page option doesn't work either. Does anyone recognize this format and know how to get a usable serial number? Thanks!

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RELEVANCY SCORE 106

Hi! I bought the refurbished T440p (Machine Type Model: 20AWS08M09). For my serial number at Lenovo warranty lookup site I see specification as follows: i5-4300M(2.6GHz), 8GB RAM, 240GB Solid State Drive, 14in 1366x768 LCD, Intel HD Graphics, DVD Recordable, Wireless option, WWAN option, Bluetooth, 1Gb Ethernet, UltraNav, Secure Chip, Camera, 6c Li-Ion, Win7 Pro 64. It seems strange to me that, in fact, my laptop has a screen with a resolution 1600x900, but not 1366x768!!! Of course, I suspected that the screen could be replaced. However, outwardly it looks completely untouched and the lateral plastic frames fit very tightly to the screen (like on new laptop). Could such a screen be installed in the factory? How can I make sure that the screen is original?

A:T440p: matching screen model and serial number

Welcome to the CommunityAccording to MTM the screen should be HD+.So, it's a factory part.

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RELEVANCY SCORE 106

Hello, I got my HP Laptop a few weeks back from the repair shop. It was working fine, no lags, viruses, etc. So.......one day i decided to check system information to check if my laptop was compatible run a game. I was going through the information and i saw this: System model: HP Envy Notebook 4 (ITS ACTUALLY 6) My laptop was showing the serial number some R000000000000 and the serial number written back of my laptop is COMPLETELY DIFFERENT. Now i'm beginning to feel a little suspicious about what the heck happened to my laptop. Laptop: ENVY Sleekbook 6-1090ee Any help would be appreciated  Regards,Sijo (sorry if my english is bad)

A:Laptop showing ANOTHER serial number and model in system inf...

Hello Sijo, Press fn+etc key together to check for the serial number and model number on Windows  you our may even download HP support assistant to see which serial number is correct.  All the best #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 104

Hi, I bought Lenovo M710t Thinkcentre from ebay, but it has invalid UUID, Serial Number etc. Is there any way how to find out the correct UUID and serial number, e.g via Mainboard MAC address or FRU or some other number ? Thx

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RELEVANCY SCORE 103.2

Just like the title, when I checked it on Lenovo Setting app, I saw that. What should I do? can I work around myself? or should go to service center instead?

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RELEVANCY SCORE 102.8

i am looking to upgrade various parts of my computer and a diagram of the motherboard please

A:compaq SR5000 serial number CNX744147J S system number ...

Hi: Here is the link to the support page for that model series.  The product number doesn't give any info. http://support.hp.com/us-en/product/compaq-presario-sr5000-desktop-pc-series/3328519/product-info Use this guide for how to find the product number of your PC. http://support.hp.com/us-en/document/bph07555

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RELEVANCY SCORE 102.8

i am looking to upgrade various parts of my computer and a diagram of the motherboard please

A:compaq SR5000 serial number [edited] system number GZ7 ...

Hi:
 
Here is the link to the support page for that model series.  The product number doesn't give any info.
 
http://support.hp.com/us-en/product/compaq-presario-sr5000-desktop-pc-series/3328519/product-info
 
Use this guide for how to find the product number of your PC.
 
http://support.hp.com/us-en/document/bph07555

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RELEVANCY SCORE 102.8

I have read discussion but remain uncertain if 8gb is the maximum memory I can put in my laptop. If anyone knows if I can upgrade to 16gb please provide link where I could purchase. Thank you Mike

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RELEVANCY SCORE 102.4

Motherboard of my Thinkpad T540p got damaged and now I need to replace it with any third party mother board.My lapptop model no is 20BFS10L00. Can someone help me what is the part no / model no of the motherboard which shall i replace with?

A:Thinkpad T540p mother board model number / part number

The code you've provided isn't a laptop Machine-Type-Model (MTM) one. Get it on the laptop bottom, it begins with 20BE or 20BF. Or take a look at the systemboard, there is a sticker on the SODIMM socket with mobo p/n, 7 symbols next to 52S, should begin with 00UP

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RELEVANCY SCORE 101.6

I just got this M92p sff computer(had4gb installed):: But when I added the pc3-12800 I had to beef it up to 16gb I got the perverbial beep beep beep uggghhh:: Everything about the ram was matched to a tee except for the factor the modules I had were 12800U:: So my question is simply this:: if udimm and dimm are basicaly one in the same except the U standing for unbuffered which the dimm is as well why wouldn't it work? The case latentcy was both 11=11 cl11 1.5v:: it was all matching samsung memory except the difference of 12800 vs. 12800U::

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RELEVANCY SCORE 100.8

CAN MY LAPTOP INSTALL A REMOVABLE CARD FOR THE BETTER PERFORMANCE!!!PLEASE HELP ME LENOVO SUPPORT COMMUNITY!
 
removed serial number per forum rules - mod

A:LENOVO FLEX 3 1580 LAPTOP Serial Number: xxxxxxxx Machine Type Model: 80R40007US

Are you asking about memory?  SSD?  Other?

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RELEVANCY SCORE 100.8

CAN MY LAPTOP INSTALL A REMOVABLE CARD FOR THE BETTER PERFORMANCE!!!PLEASE HELP ME LENOVO SUPPORT COMMUNITY!

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RELEVANCY SCORE 100.4

I want to download a Users Guide and check for newer drivers for this laptop, but the model number area is worn off on the bottom. I can see the Service Tag number, but there doesn't seem to be anyway to use it to find my model number.

A:Model Number Worn Off, How Do I Find Model Number

Hi, Shut down the notebook.  Tap away at the esc key as soon as you start the notebook to enter the Start-up Menu, then select f10 to enter the Bios Menu. The first tab should list both the Model No. and Product No. - enter either on the link below. http://support.hp.com/us-en/drivers/ Regards, DP-K

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RELEVANCY SCORE 100

HI EVERYONE, here more systems available in our company, and i am how tofind which system match for this ct number. if u known give to any idea for this case

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RELEVANCY SCORE 100

i had given for service of laptop to acer service centre after that onwards im unable to detect my serial number and snid number.while i try to download acer care centre software it is saying that SORRY!YOUR COMPUTER IS NOT RECOGNISED plzzzzz help me how can i resolve it

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RELEVANCY SCORE 100

Hi,     I had my Lenovo y5070 in service, and I received it after the faulty motherboard had been replaced. Unfortunately the service department didn't bothered to write my Serial Number and Product Number, and apps like Lenovo Companion do not identify my notebook.  Can someone help me in addressing this issue?  Thank you

A:Serial Number, Product Number INVALID

Welcome to the Lenovo Community !
 
You will have to contact Lenovo Support so they can update that information for you.  There is no software or utility that the owner can use to do it.
 
Lenovo Support
 
 Romanian+40-742-726-8439:00 - 18:00 Monday - Friday

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RELEVANCY SCORE 99.2

Hi y?all! I?m new to this, has never had time for forums or the need..My daughter?s laptop was stolen, but fortunately retrieved a week after. its an U410 Model 20170, I changed HDD to an SSD and installed Win10pro on it.  One thing I have noticed, my laptops serial number is changed in BIOS, i.e. originally the serial was read QB0XXXXX8882, now it reads xxxxxxxxxxx8882A3OK and since Future Shop ser the laptop up, I have now idea what BIOS password is, After I put it wrong 3 times it just locks up with message : error. System Lock. It?s a wonderful machine with an SSD, but after installing Win10Pro my mSATA 20 Gb drive is no longer showing, I guess because the raid setting isn?t on? any and all suggestions would be appreciated cheers

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RELEVANCY SCORE 99.2

Is there a way to change the serial number in the BIOS on these machines? Thanks!

A:Change BIOS serial number

Hi, I don't know why it's necessary to change the BIOS serial number.  However, read this thread.

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RELEVANCY SCORE 99.2

Is there a way to change the serial number in the BIOS on these machines? Thanks!

A:Change BIOS serial number

Hi, I don't know why it's necessary to change the BIOS serial number.  However, read this thread.

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RELEVANCY SCORE 99.2

Can someone tell me the procedure for changing the system serial number in the bios when you replace a system board?

A:Bios serial number change

If the board was replaced by a business partner they can download the disk to reset the s/n . The disk is unavailable to non Lenovo personel / repair techs. If it is in warranty call Lenovo tech Support and have them reset the numbers with the disc.

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RELEVANCY SCORE 98.4

I have recently restored an HP DV7 3063cl laptop that died from an overheated motherboard (MB). I replaced the MB with a new board from HP when the price was reduced to about $100, upgraded the CPU with an advertised as new AMD 640M, and applied Arctic Silver on both the CPU and Graphics chips. I put in 4 G of fresh memory, got the computer to operate, and installed Windows 10. However, I have several problems: The BIOS cannot locate the serial number of the motherboard during the boot process and sends a message to the effect. I hit the Enter key the boot continues. I have tried to access the BIOS to enter the serial number or other possible solutions I found on line. One HP help forum had a BIOS editing software tool from Compaq from the year 2000 but said that it only would on desktops and the HP staff would have to provide a revised BIOS for my laptop. 2. I get two more error messages thatPXE -E61: Media test failure, check cablePXE-M0F: Exiting PXE ROMI have not seen any fixes for this issue but it only delays the booting process shortly before it continues.Eventually the computer launches Windows but there are other issues. 

A:BIOS cannot locate the serial number of the new motherboard ...

#HPExpertDayThe app is giving you right info. Since HP replaced the motherboard, I would suggest you call HP who would fix the issue by branding it right.

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RELEVANCY SCORE 98.4

Help. My brand new L340 laptop motherboard and hdd was replaced by the onsite repair. However Lenovo vantage is not reading the BIOS and serial number of the unit. Is there a reflasing tool for L340 Gaming Laptop? Thanks

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RELEVANCY SCORE 98.4

Hi All,

Thank you for your time in reading. I've spent hours and hours this morning trying to resolve this myself but I'm getting nowhere.

I turned on my Compaq (HP) Presario CQ61 this morning to be faced with a messaged telling me my Windows 7 software isn't genuine. I tried to activate online but it failed giving me an error message and asked me to contact HP. They won't help me unless I purchase extended warranty. I spoke with a representative for Microsoft activations and they have told me I need to contact HP as it's a hardware related fault.

I've discovered that the serial number and product/part number is invalid in BIOS. Instead of it displaying my serial number and product number it shows only as zero's. When I power on the laptop, I'm displayed with a message at POST stating Invalid Serial Number.

I've tried to flash the BIOS with the latest version although this hasn't helped. It flashed successfully but the numbers are still zero's.

I believe the software used to edit these strings is known as DMI editors? They are all DOS programs though that I can't get to run within my 64 bit version of Windows 7 and I don't even know if I've downloaded the right one?

Any support or advice would be much appreciated.

Thanks again
 

A:BIOS Corrupt? - Serial number missing

that will need to go to a HP/compaq repair center for that one ( or at least a local computer shop that is used to dealing with laptops in this situation)

They are the only people that have the equpment to deal with that and it doesn't sound like a simple software problem

however it might be as simple as the bios battery is flat and therefore the bios cannot read the serial numbers from the bios chip

Warning: most laptop bios batteries are soldered in and any wrong or careless soldering can ( will ) render the laptop totallly useless
 

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RELEVANCY SCORE 96.4

Just a quick one:Underneath my new Lenovo IdeaPad U430 Touch, there's a sticker with identifying information. It has P/N listed which I presume is Part Number, and S/N which I presume is Serial Number. Then there is MO. What does that stand for? 










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A:P/N = Part Number, S/N = Serial Number, MO = ?

Hi Osullic,
 
Welcome to Lenovo Forums.
 
MO = Machine order number.
However , MO number is not considered.
 
I hope the above information helps.
 
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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RELEVANCY SCORE 96.4

product name : m7-u009dxproduct number : w2k86ua  iam planning to purchace an used laptop (envy m7-u009dx)put when i saw it i checked online for the warranty with serial no with product number but it says that (This product number is not associated with the serial number provided)when i search with serial number alone it shows another model (hp 240G)it it duplicated laptop

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RELEVANCY SCORE 96

I have a yoga 3-14 Model 80JH and had the mother board replaced under warranty about 2 years ago. Never noticed any issues since  it's my daughter's main PC. However recently she has complained about performance and I was doing some checking and see that the S/N and MTM show as "invalid" in the BIOS settings. I have the full S/N and MTM info from the sticker on the back but I can't seem to find any BIOS software from Lenovo that I can use to create a bootable CD or USB to make the changes as suggested with other models. does anyone know how I might be able to update the BIOS with the correct S/N and MTM info so that the Lenovo tools will recognize the device and allow me to make updates? thanks in advance!

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RELEVANCY SCORE 96

I was about to give up on my Thinkpad Twist (S230U) after a series of 2100 detection error on HDD0 events.  In a last ditch effort to save it, I opened it up to clean contacts around the hard drive connector and reseated the hard drive connector on the main board.  That all worked better than expected, and the laptop is working now except that it lost its UUID, and model number in the BIOS.  None of the Lenovo auto update utilities work any longer, and I get an annoying set of beeps at start up about inalid model number errors. Is there any way for an end user to reset the model number and UUID information?  The WinFlash tool appears to have an option for setting the model number, but it doesn't work. I would like to be able to consider Lenovo in in the category of 'end-user maintainable' the next time I update my laptop, but given the number of people with the same issue as mine (thinkpad bios forgot UUID/model settings) who seem to have no other option than to have a service center fix it, peraps that is not the case. I'd appreciate any suggestions, but I'm going to live with the problem if my only option is a paid Lenovo service repair... thanks in advance!

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RELEVANCY SCORE 95.2

The HP Pavilion mini that I bought here in Dubai states that the Model is a "300-0xx", which is not recognised in the HP website when all models are shown in the drop-down list. I need to know the proper model number so as to download the correct BIOS update. This is in an attempt to resolve the problem I have with the 'File Explorer' hanging and not allowing me to access my external hard drive. The 'board' selection above is very limited. No mini desktop?

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RELEVANCY SCORE 95.2

hp mini 1000 model number :1030NR . It has a bios password on it and the fatal CNU90569JZ i bought this from a friend that cannot remember the PW. Could someone PLEASE HELP???!!!













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A:hp mini 1000 model number :1030NR . It has a bios password o...

Please try this Password :  e9lo1qgow0 3rd Character is Lower case "L" as in LIMA4th and 8th Character is Lower case "O"  as in OSCAR and not ZeroLast one is a "ZERO"  Steps to be followed:Use the unlock code posted above to enter the BIOSDisable all passwords that are enabledIf asked for current password - type the unlock codeFor new password, just press ENTER keyRepeat the same for verify password column.Then leave the BIOS by saving & exit option to save the changes.  Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 94

Had an AMD HP G62-227CL laptop that overheated and required motherboard replacement with similar Intel motherboard. Old board clocked at 2.2 MHZ .. new one is 2.0 MHZ.
Board I got from Ebay works but now computer believes that it is a Compaq CQ42 Laptop. Do not know the model number, which I would need on HPs site to download BIOs upgrades.

Is there a way to tell which bios I need or what model I now have?

Thank you,

Steve
 

A:Replaced Failed Motherboard.. now how do I determine model number and which BIOS to download?

Finding a bios update rather then the one hp would give for this board. Would be next to none.
You could check a few of the support pages for this model. Which their are a lot Of
Maybe find out the motherboard you have bought.

HP Support, Drivers, Contact and Help Forums | HP Support
 

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RELEVANCY SCORE 93.2

Hi Lenovo team, I am really desperate on this, so, please, can anybody respond? First off, I am a Lenovo certified technician. I have a Lenovo T490 (MTM: 20N2004KUS) that I just replaced the system board on and I cannot update the Serial Number and Machine Type in the BIOS. I have tried the Windows BIOS update and I created a USB maintenance diskette and pressed esc to make the EEPROM writeable but when I go to update the Machine Type/Model Number and assign a new UUID, it says the EEPROM is protected. I have tried USB 3.0, USB 2.0 and with a keyboard and I still cannot get the machine type/model number updated in the BIOS. I am wondering if there is another tool that needs to be used since this BIOS is so radically different than other ThinkPads I have dealt with.  If someone could please help, that would be appreciated!!! Regards,Jay

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RELEVANCY SCORE 87.6

I found a machine with Windows 7 Professional, the serial number become all zero after hit the command of "wmic bios get serialnumber". Why this happen? How to recover it?

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RELEVANCY SCORE 87.6

I'm having troubles with my pc and want to dispute my warranty. But I noticed the serial number (and product number) given in the receipt of my email do not match the ones that are on my PC. What do I do?

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RELEVANCY SCORE 86.8

Hi guys! So I had my Lenovo IdeaPad Y700 15ISK's Motherboard replaced due to some problems. After a month of waiting I finally got it but as I took a few looks on it, I noticed that the Serial and Product number on the lenovo Companion does not recognize it. It says Invalid serial and Invalid product number. Please how can I input it on my computer? 

A:Invalid Serial Number and Invalid Product Number a...

 
Only dealers and services have access to the required tools.  If the board was replaced by an authorized servicer, make him or her fix the problem.  If it was done by someone else, take it into a dealer to load the required info.

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RELEVANCY SCORE 83.6

So, in the process of trying to fix other issues, i was told to download the latest lenovo update utility and run it.  Did that and it told us it had 8 updates and 17 or so optional ones.  We let it download these.  Now it's asking us: Please choose one of the following tasks:Update ThinkPad BIOSUpdate model number I really don't know much about this.  Any idea what option I should select and why it is asking me this? Thanks!













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A:help :) update bios or update model number

Choose Update Thinkpad BIOS then click next or ok...When flashing BIOS do not turn off your machine or run any programs... the BIOS update will prompt you to reboot when its done...//JameZ

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