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Windows XP Home -- Computer Slow At Times; Computer Randomly Loads In Idle

Q: Windows XP Home -- Computer Slow At Times; Computer Randomly Loads In Idle

Hello there,

I have an eight year old Gateway computer. It is just a regular, single home desktop. It has Windows XP Home Edition, 1.25 GB of RAM (originally had 256MB of RAM and I added two sticks of 512MB of RAM). I updated my computer to Service Pack 2 using Microsoft's Windows Update. My internet speed is about 6 - 8 MB's per second (cable).

Here is my problem: When I do not use my computer, it automatically starts to load like crazy. All I hear is the churning inside my PC's tower, but nothing comes up on the screen. After 30 seconds to 1 minute, the churning goes away. Also, when it churns, I see the hour glass next to the arrow on the screen. This happens once in a while, but it is suspicious. My computer hasn't been running like it used to, so I'm concerned if there are any viruses/trojans/malware/spyware deep inside my computer that are hiding from my numerous virus/spyware scans.

Also, when this problem started, I noticed that my Internet Explorer 7 has been scrolling up and down choppy on a lot of websites. Right now, if I scroll up and down this message body where I am typing this message, it will be sluggish. But, if I scroll Tech Support's website, it is not sluggish. Even when I highlight this text, it is sluggish to highlight. Websites like -- YouTube -- forget it. Very slow and I can't even play YouTube's HD videos as they are very choppy.

I would like to know from the experts if there is anything suspicious on my computer that should be cleaned.

I would appreciate it a lot!

Thank you


DDS (Ver_09-09-29.01) - NTFSx86
Run by Kev at 16:52:59.06 on Mon 10/05/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_16
AV: BitDefender Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
FW: BitDefender Firewall *enabled* {4055920F-2E99-48A8-A270-4243D2B8F242}

============== Running Processes ===============

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: BitDefender Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\bitdefender\bitdefender 2010\IEToolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [BitDefender Antiphishing Helper] "c:\program files\bitdefender\bitdefender 2010\IEShow.exe"
mRun: [BDAgent] "c:\program files\bitdefender\bitdefender 2010\bdagent.exe"
mRun: [US4Service] c:\program files\universal shield 4.3\US4Service.exe
uPolicies-explorer: NoThemesTab = 0 (0x0)
uPolicies-explorer: NoChangeAnimation = 0 (0x0)
uPolicies-explorer: RestrictCpl = 0 (0x0)
uPolicies-explorer: DisallowCpl = 0 (0x0)
uPolicies-explorer: NoViewOnDrive = 0 (0x0)
uPolicies-explorer: RestrictRun = 0 (0x0)
uPolicies-explorer: DisallowRun = 0 (0x0)
uPolicies-explorer: NoRecycleFiles = 0 (0x0)
uPolicies-explorer: ForceRecycleBinSize = 0 (0x0)
uPolicies-explorer: NoCustomizeWebView = 0 (0x0)
uPolicies-explorer: NoFileAssociate = 0 (0x0)
uPolicies-explorer: NoDFSTab = 0 (0x0)
uPolicies-explorer: NoInstrumentation = 0 (0x0)
uPolicies-explorer: NoCustomizeThisFolder = 0 (0x0)
uPolicies-explorer: NoWebView = 0 (0x0)
uPolicies-explorer: DontShowSuperHidden = 0 (0x0)
uPolicies-explorer: NoOnlinePrintsWizard = 0 (0x0)
uPolicies-explorer: NoPublishingWizard = 0 (0x0)
uPolicies-explorer: NoSMConfigurePrograms = 0 (0x0)
uPolicies-explorer: NoSMMyPictures = 0 (0x0)
uPolicies-explorer: NoStartMenuMyMusic = 0 (0x0)
uPolicies-explorer: NoHelp = 0 (0x0)
uPolicies-explorer: NoCommonGroups = 0 (0x0)
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
uPolicies-explorer: NoStartMenuEjectPC = 0 (0x0)
uPolicies-explorer: NoSimpleStartMenu = 0 (0x0)
uPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)
uPolicies-explorer: NoDisconnect = 0 (0x0)
uPolicies-explorer: NoNtSecurity = 0 (0x0)
uPolicies-explorer: GreyMSIAds = 0 (0x0)
uPolicies-explorer: ForceMaxRecentDocs = 0 (0x0)
uPolicies-explorer: NoSMBalloonTip = 0 (0x0)
uPolicies-explorer: NoSMBalloonTips = 0 (0x0)
uPolicies-explorer: HideClock = 0 (0x0)
uPolicies-explorer: HideSCAVolume = 0 (0x0)
uPolicies-explorer: HideSCANetwork = 0 (0x0)
uPolicies-explorer: HideSCAPower = 0 (0x0)
uPolicies-explorer: NoTaskGrouping = 0 (0x0)
uPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
uPolicies-explorer: NoWebServices = 0 (0x0)
uPolicies-explorer: NoFileUrl = 0 (0x0)
uPolicies-explorer: SpecifyDefaultButtons = 0 (0x0)
uPolicies-explorer: NoRecentDocsNetHood = 0 (0x0)
uPolicies-explorer: PromptRunasInstallNetPath = 1 (0x1)
uPolicies-explorer: NoResolveTrack = 0 (0x0)
uPolicies-explorer: NoDevMgrUpdate = 0 (0x0)
uPolicies-explorer: NoThumbnailCache = 0 (0x0)
uPolicies-explorer: ForceCopyAclwithFile = 0 (0x0)
uPolicies-explorer: StartRunNoHOMEPATH = 0 (0x0)
uPolicies-system: NoDispAppearancePage = 0 (0x0)
uPolicies-system: NoDispSettingsPage = 0 (0x0)
uPolicies-system: NoVisualStyleChoice = 0 (0x0)
uPolicies-system: NoColorChoice = 0 (0x0)
uPolicies-system: NoSizeChoice = 0 (0x0)
uPolicies-system: HideLogonScripts = 0 (0x0)
mPolicies-explorer: NoWelcomeScreen = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 0 (0x0)
mPolicies-system: HideShutdownScripts = 0 (0x0)
mPolicies-system: RunLogonScriptSync = 0 (0x0)
dPolicies-explorer: NoThemesTab = 0 (0x0)
dPolicies-explorer: NoChangeAnimation = 0 (0x0)
dPolicies-explorer: RestrictCpl = 0 (0x0)
dPolicies-explorer: DisallowCpl = 0 (0x0)
dPolicies-explorer: NoViewOnDrive = 0 (0x0)
dPolicies-explorer: RestrictRun = 0 (0x0)
dPolicies-explorer: DisallowRun = 0 (0x0)
dPolicies-explorer: NoRecycleFiles = 0 (0x0)
dPolicies-explorer: ForceRecycleBinSize = 0 (0x0)
dPolicies-explorer: NoCustomizeWebView = 0 (0x0)
dPolicies-explorer: NoFileAssociate = 0 (0x0)
dPolicies-explorer: NoDFSTab = 0 (0x0)
dPolicies-explorer: NoInstrumentation = 0 (0x0)
dPolicies-explorer: NoCustomizeThisFolder = 0 (0x0)
dPolicies-explorer: NoWebView = 0 (0x0)
dPolicies-explorer: DontShowSuperHidden = 0 (0x0)
dPolicies-explorer: NoOnlinePrintsWizard = 0 (0x0)
dPolicies-explorer: NoPublishingWizard = 0 (0x0)
dPolicies-explorer: NoSMConfigurePrograms = 0 (0x0)
dPolicies-explorer: NoSMMyPictures = 0 (0x0)
dPolicies-explorer: NoStartMenuMyMusic = 0 (0x0)
dPolicies-explorer: NoHelp = 0 (0x0)
dPolicies-explorer: NoCommonGroups = 0 (0x0)
dPolicies-explorer: NoWindowsUpdate = 0 (0x0)
dPolicies-explorer: NoStartMenuEjectPC = 0 (0x0)
dPolicies-explorer: NoSimpleStartMenu = 0 (0x0)
dPolicies-explorer: NoStartMenuSubFolders = 0 (0x0)
dPolicies-explorer: NoDisconnect = 0 (0x0)
dPolicies-explorer: NoNtSecurity = 0 (0x0)
dPolicies-explorer: GreyMSIAds = 0 (0x0)
dPolicies-explorer: ForceMaxRecentDocs = 0 (0x0)
dPolicies-explorer: NoSMBalloonTip = 0 (0x0)
dPolicies-explorer: NoSMBalloonTips = 0 (0x0)
dPolicies-explorer: HideClock = 0 (0x0)
dPolicies-explorer: HideSCAVolume = 0 (0x0)
dPolicies-explorer: HideSCANetwork = 0 (0x0)
dPolicies-explorer: HideSCAPower = 0 (0x0)
dPolicies-explorer: NoTaskGrouping = 0 (0x0)
dPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
dPolicies-explorer: NoWebServices = 0 (0x0)
dPolicies-explorer: NoFileUrl = 0 (0x0)
dPolicies-explorer: SpecifyDefaultButtons = 0 (0x0)
dPolicies-explorer: NoRecentDocsNetHood = 0 (0x0)
dPolicies-explorer: PromptRunasInstallNetPath = 1 (0x1)
dPolicies-explorer: NoResolveTrack = 0 (0x0)
dPolicies-explorer: NoDevMgrUpdate = 0 (0x0)
dPolicies-explorer: NoThumbnailCache = 0 (0x0)
dPolicies-explorer: ForceCopyAclwithFile = 0 (0x0)
dPolicies-explorer: StartRunNoHOMEPATH = 0 (0x0)
dPolicies-system: NoDispAppearancePage = 0 (0x0)
dPolicies-system: NoDispSettingsPage = 0 (0x0)
dPolicies-system: NoVisualStyleChoice = 0 (0x0)
dPolicies-system: NoColorChoice = 0 (0x0)
dPolicies-system: NoSizeChoice = 0 (0x0)
dPolicies-system: HideLogonScripts = 0 (0x0)
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1253515827197
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {F552DDE6-2090-4bf4-B924-6141E87789A5} - No File
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\kev\applic~1\mozilla\firefox\profiles\2zxzthrc.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com
FF - component: c:\program files\mozilla firefox\components\FFComm.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

=============== Created Last 30 ================

2009-10-05 08:55 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SUPERAntiSpyware.com
2009-10-05 08:54 <DIR> --d----- c:\program files\SUPERAntiSpyware
2009-10-05 08:54 <DIR> --d----- c:\docume~1\kev\applic~1\SUPERAntiSpyware.com
2009-10-05 08:54 <DIR> --d----- c:\program files\common files\Wise Installation Wizard
2009-10-01 02:31 <DIR> --d----- c:\program files\StreamingStar
2009-09-23 05:13 <DIR> --d----- c:\program files\IrfanView
2009-09-23 05:04 <DIR> --d----- c:\windows\system32\Adobe
2009-09-23 03:06 <DIR> --d----- c:\program files\Universal Shield 4.3
2009-09-23 02:51 73,392 a------- c:\windows\system32\fsproflt.exe
2009-09-22 23:24 <DIR> --d----- c:\docume~1\alluse~1\applic~1\{755AC846-7372-4AC8-8550-C52491DAA8BD}
2009-09-22 17:47 <DIR> --d----- c:\program files\FinalUninstaller
2009-09-22 16:51 328 a------- c:\windows\system32\PARTIZAL.EXE
2009-09-22 03:44 <DIR> --d----- c:\docume~1\kev\applic~1\Windows Search
2009-09-22 02:21 <DIR> --d----- c:\docume~1\kev\applic~1\EMCO
2009-09-22 00:27 <DIR> --d----- c:\windows\RestoreSafeDeleted
2009-09-22 00:21 29,584 a------- c:\windows\system32\drivers\regguard.sys
2009-09-22 00:21 2 a--shrot c:\windows\winstart.bat
2009-09-22 00:18 <DIR> --d----- c:\program files\Greatis
2009-09-21 21:31 1,871,872 -c------ c:\windows\system32\dllcache\mstscax.dll
2009-09-21 07:30 <DIR> --d----- c:\program files\MSXML 4.0
2009-09-21 07:10 <DIR> --d----- c:\program files\Windows Desktop Search
2009-09-21 07:10 <DIR> --d----- c:\windows\system32\GroupPolicy
2009-09-21 07:09 192,000 -c------ c:\windows\system32\dllcache\offfilt.dll
2009-09-21 07:09 98,304 -c------ c:\windows\system32\dllcache\nlhtml.dll
2009-09-21 06:48 128,896 -c------ c:\windows\system32\dllcache\fltmgr.sys
2009-09-21 06:48 23,040 -c------ c:\windows\system32\dllcache\fltmc.exe
2009-09-21 06:48 16,896 -c------ c:\windows\system32\dllcache\fltlib.dll
2009-09-21 06:30 153,088 -c------ c:\windows\system32\dllcache\triedit.dll
2009-09-21 06:28 128,512 -c------ c:\windows\system32\dllcache\dhtmled.ocx
2009-09-21 06:24 333,184 -c------ c:\windows\system32\dllcache\srv.sys
2009-09-21 06:23 247,326 -c------ c:\windows\system32\dllcache\strmdll.dll
2009-09-21 06:23 1,106,944 -c------ c:\windows\system32\dllcache\msxml3.dll
2009-09-21 06:21 272,128 -c------ c:\windows\system32\dllcache\bthport.sys
2009-09-21 06:17 288,768 -------- c:\windows\system32\rhttpaa.dll
2009-09-21 06:17 116,736 -------- c:\windows\system32\aaclient.dll
2009-09-21 06:17 36,352 -------- c:\windows\system32\tsgqec.dll
2009-09-18 23:34 <DIR> --d----- c:\windows\network diagnostic
2009-09-18 23:34 459,264 -c------ c:\windows\system32\dllcache\msfeeds.dll
2009-09-18 23:34 268,288 -c------ c:\windows\system32\dllcache\iertutil.dll
2009-09-18 23:34 63,488 -c------ c:\windows\system32\dllcache\icardie.dll
2009-09-18 23:34 52,224 -c------ c:\windows\system32\dllcache\msfeedsbs.dll
2009-09-18 23:34 380,928 -c------ c:\windows\system32\dllcache\ieapfltr.dll
2009-09-18 23:34 13,824 -c------ c:\windows\system32\dllcache\ieudinit.exe
2009-09-18 23:34 2,452,872 -c------ c:\windows\system32\dllcache\ieapfltr.dat
2009-09-18 23:34 991,232 -c------ c:\windows\system32\dllcache\ieframe.dll.mui
2009-09-18 23:34 6,067,200 -c------ c:\windows\system32\dllcache\ieframe.dll
2009-09-18 23:33 33,792 ac------ c:\windows\system32\dllcache\custsat.dll
2009-09-18 04:36 0 a------- c:\windows\system32\ab_bl.sig
2009-09-18 03:34 0 a------- c:\windows\system32\wsbl.dat
2009-09-18 03:34 0 a------- c:\windows\system32\ph_white.dat
2009-09-18 03:34 0 a------- c:\windows\system32\ph_summ.dat
2009-09-18 03:34 0 a------- c:\windows\system32\ph_spoof.sig
2009-09-18 03:34 0 a------- c:\windows\system32\ph_sign.slf
2009-09-18 03:34 0 a------- c:\windows\system32\ph_fuzzy.sig
2009-09-18 03:34 0 a------- c:\windows\system32\ph_black.dat
2009-09-18 03:34 0 a------- c:\windows\system32\pcwords2.dat
2009-09-18 03:34 0 a------- c:\windows\system32\pcwords.dat
2009-09-18 03:34 0 a------- c:\windows\system32\pc_sign.slf
2009-09-18 03:34 0 a------- c:\windows\system32\ab_sbl.sig
2009-09-17 22:53 132 a------- c:\windows\system32\rezumatenoi.dat
2009-09-17 22:45 <DIR> --d----- c:\docume~1\alluse~1\applic~1\BitDefender
2009-09-17 22:38 <DIR> --d----- c:\docume~1\kev\applic~1\BitDefender
2009-09-15 22:13 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2009-09-14 00:18 2,690 a------- c:\windows\system32\tmp.reg
2009-09-10 13:49 168,448 a------- c:\windows\system32\unrar.dll
2009-09-10 13:49 38 a------- c:\windows\avisplitter.ini
2009-09-10 13:49 1,294,336 a------- c:\windows\system32\vorbis.acm
2009-09-10 13:49 287,744 a------- c:\windows\system32\divxa32.acm
2009-09-10 13:49 232,448 a------- c:\windows\system32\mp3fhg.acm
2009-09-10 13:49 217,088 a------- c:\windows\system32\yv12vfw.dll
2009-09-10 13:49 118,784 a------- c:\windows\system32\ac3acm.acm
2009-09-10 13:49 39,936 a------- c:\windows\system32\huffyuv.dll
2009-09-10 13:48 2,402,304 a------- c:\windows\system32\x264vfw.dll
2009-09-10 13:48 391,680 a------- c:\windows\system32\I263_32.drv
2009-09-10 13:48 <DIR> --d----- c:\program files\K-Lite Codec Pack
2009-09-10 13:44 1,101,696 a------- c:\windows\system32\drivers\BCMSM.sys
2009-09-10 13:44 147,456 a------- c:\windows\BCMSMU.exe
2009-09-10 13:44 122,880 a------- c:\windows\BCMSMMSG.exe
2009-09-10 13:44 118,784 a------- c:\windows\system32\BCMSMI32.dll
2009-09-10 13:44 57,344 a------- c:\windows\BCMSMD2K.exe
2009-09-10 13:44 34,304 a------- c:\windows\system32\BCMSM168.dll
2009-09-10 13:39 <DIR> --d----- c:\program files\Driver Checker
2009-09-10 02:01 <DIR> --d----- c:\program files\ReNamer
2009-09-10 01:12 <DIR> --d----- c:\program files\RenameTool
2009-09-09 22:32 <DIR> --d----- c:\docume~1\kev\applic~1\GameRanger
2009-09-09 07:56 121 a------- c:\windows\bdagent.INI
2009-09-08 23:28 394 a------- c:\windows\system32\BDUpdateV1.xml
2009-09-08 23:22 132 a------- C:\httpdwl.dat
2009-09-08 23:22 81,984 a------- c:\windows\system32\bdod.bin
2009-09-08 23:05 228,672 a------- c:\windows\system32\drivers\bdfsfltr.sys.bak
2009-09-08 23:05 82,568 a------- c:\windows\system32\drivers\BDVEDISK.sys.bak
2009-09-08 22:37 850 a------- c:\windows\system32\ProductTweaks.xml
2009-09-08 22:37 385 a------- c:\windows\system32\user_gensett.xml
2009-09-08 22:18 <DIR> --d----- c:\windows\system32\logs
2009-09-08 22:17 <DIR> --d----- c:\program files\BitDefender
2009-09-08 22:15 <DIR> --d----- c:\windows\system32\URTTEMP
2009-09-08 22:14 <DIR> --d----- c:\program files\common files\BitDefender
2009-09-08 02:02 <DIR> --d----- c:\program files\RapidBIT
2009-09-07 23:45 931,672 a------- c:\windows\system32\XAudioD2_4.dll
2009-09-07 23:45 125,768 a------- c:\windows\system32\XAPOFXD1_3.dll
2009-09-07 23:45 428,888 a------- c:\windows\system32\XactEngineA3_4.dll
2009-09-07 23:45 343,368 a------- c:\windows\system32\XactEngineD3_4.dll
2009-09-07 23:45 358,728 a------- c:\windows\system32\dinput8d.dll
2009-09-07 23:45 45,384 a------- c:\windows\system32\X3DAudioD1_6.dll
2009-09-07 23:45 4,280,136 a------- c:\windows\system32\D3dx9d_41.dll
2009-09-07 23:45 3,795,784 a------- c:\windows\system32\d3dx9d_33.dll
2009-09-07 23:45 3,083,592 a------- c:\windows\system32\d3d9d.dll
2009-09-07 23:45 497,480 a------- c:\windows\system32\D3DX10d_41.dll
2009-09-07 23:45 348,504 a------- c:\windows\system32\d3dref9.dll
2009-09-07 23:39 <DIR> --d----- c:\program files\Microsoft DirectX SDK (March 2009)
2009-09-07 23:38 118,104 a------- c:\windows\dxsdkuninst.exe
2009-09-07 15:10 <DIR> --d----- c:\program files\Microsoft Games

==================== Find3M ====================

2009-09-22 12:17 110,856 a------- c:\windows\system32\drivers\bdfndisf.sys
2009-09-22 11:46 152,328 a------- c:\windows\system32\drivers\bdfm.sys
2009-09-22 11:46 105,736 a------- c:\windows\system32\drivers\bdhv.sys
2009-09-10 14:54 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-09-10 14:53 19,160 a------- c:\windows\system32\drivers\mbam.sys
2009-09-01 14:07 7,028 a--sh--- c:\windows\system32\sys_drv.dat.bd.ren
2009-09-01 14:07 6,024 a--sh--- c:\windows\system32\sys_drv_2.dat.bd.ren
2009-08-30 15:19 990 a--sh--- c:\docume~1\kev\applic~1\systemfl.$dk.bd.ren
2009-08-05 05:11 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-07-31 20:40 256,536 a------- c:\windows\system32\Prounstl.exe
2009-07-31 15:23 411,368 a------- c:\windows\system32\deploytk.dll
2009-07-29 00:53 119,808 a------- c:\windows\system32\t2embed.dll
2009-07-29 00:53 82,432 a------- c:\windows\system32\fontsub.dll
2009-07-17 14:55 58,880 a------- c:\windows\system32\atl.dll
2009-07-15 23:29 360,580 a------- c:\windows\system32\eSellerateEngine.dll
2009-07-13 23:43 286,208 -------- c:\windows\system32\wmpdxm.dll
2009-07-09 18:21 184,320 a------- c:\windows\system32\Ncs2Setp.dll
2009-07-09 18:09 768,632 a------- c:\windows\system32\ncs2dmix.dll
2009-07-09 18:09 539,256 a------- c:\windows\system32\accesor.dll
2009-07-09 17:53 141,944 a------- c:\windows\system32\ncs2instutility.dll
2009-07-09 17:44 1,624,696 a------- c:\windows\system32\ncscolib.dll
2009-07-09 00:55 0 a------- c:\docume~1\kev\applic~1\wklnhst.dat

============= FINISH: 16:55:35.84 ===============

Preferred Solution: Windows XP Home -- Computer Slow At Times; Computer Randomly Loads In Idle

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Windows XP Home -- Computer Slow At Times; Computer Randomly Loads In Idle

Hello and welcome to TSF.

I Apologize for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log and a new GMER log as described in this topic. In your reply, I would also like to know any symptoms you may still have and how your computer is running at the moment.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three-five days this thread will be closed.

With Regards,

Read other 17 answers

Thanks in advance for any help you can provide. I have an Athlon X2 driven desk top run by Vista home premium that just went crazy. When it is booted up from a power down it will load the first program selected over and over until I stop it through the Task Manager. Once the program is stopped it seem to operate normally.

I have run spybot and adaware several times. I run Avast security and have screened the computer several times. Everything appears to be clean right now. Initially I found problems with all of these programs so I think I have some sort of virus but I can not find it. Following is the most recent HJK file.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:45:09 PM, on 10/3/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugi... Read more

A:Computer loads first program started many times

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new thread, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.


Read other 1 answers

My new laptop seems to be plagued with a BSOD problem. I tried to analyze the minidump and it talks about the

Probably caused by : atikmpag.sys

which seems to be a common issue

I have an AMD Raedon HD 7340 video card (display adapter in control panel shows this).
I have tried to update the drivers but windows update says they are at the latest version.

I am uploading my SF file as per instructions. This machine is a laptop (HP 2000 Notebook) and it is only 2 months old.

I noticed in other threads here that there is an issue with a file if it's from 2005 (ASACPI.sys from http://www.sevenforums.com/crashes-d...kmpag-sys.html) but that file does not exist on my system.

A:BSOD at random times on an IDLE Windows 7 home premium 64bit

I should point out that I have let Windows Update do all it's updates .. the system recovery is on a USB stick so if I have to go back to factory I can but I hope there's another solution. I did get an email from HP about the issue but I don't seem to have saved it. If all I have to do is download the drivers, great, I can do that for sure but I'd rather have someone who's seen this before give me some guidance so I don't waste my time and yours.


Read other 9 answers

hello all, im new here and my friend brought me his computer he bought off ebay that some times wont start up its a hp probook 4525s and bsod when he tried to hook it up to hdmi. im a little stomped everything seems to be freshly installed and ive never successfully read bsod dumps so im turning to you for help can someone please help identify the problem thank you

A:BSOD some times no video at startup no bios but computer loads

The computer seems to bsod while not doing anything I so expect the 3-D graphics card is the culprit that would make since to why the computer is some times booting to no video but it may also be a kernel error or driver trying to read/write to a bad memory pool I'm not sure how to check/diagnose it

Read other 3 answers

Hello All,

I recently upgrade my computer, new motherboard, cpu and harddrives and am now getting BSOD screen while the computer is idle. I've attached the dump files, i'm sure this is just a configuration issue which is beyond my expertise. Any help would be great, I've attached one of the ".dmp" files too.

Machine Configuration.
2 x Western Digital Caviar Black 1TB SATA3 6GB/S 7200RPM 64MB [WD1002FAEX] (Raid Mirrored )
2 x Gigabyte GV-N470UD-13I GTX 470 ( SLI Mode )
Gigabyte X79-UD3 ATX LGA2011 X79
Intel Core i7 3820 Quad Core
ASUS BW-12B1ST Blu-Ray Writer 12X BD-R 16X DVD+R SATA


A:BSOD while computer running idle...5 times in less than 5 in one night

Please upload (5 is fine) all of the DMP files.

Read other 9 answers

My computer has been freezing recently when it's idle from time to time. When this happens, I am unable to click on anything and have to restart my computer to fix it. I've scanned with Avira AntiVir antivirus, Ad-Aware, Spybot - Search and Destroy and SUPERAntiSpyware, but they have all come up clean.Here's my log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:12 AM, on 10/11/2008Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16705)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\WLTRYSVC.EXEC:\WINDOWS\System32\bcmwltry.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exeC:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exeC:\Program Files\UPHClean\uphclean.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\WLTRAY.exeC:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Winamp\winampa.exeC:�... Read more

A:Computer randomly freezing when left idle

Anybody, please?

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Purchased the computer late Oct 2011, only 2 month old when system would randomly blue screen and restart at regular interval (about couple times within few hours of each other every 9-10 days). Current OS came OEM with the system, I have not re-installed OS but is considering it.

More on the Window 7 installed here:
64 bit
Windows 7 Enterprise, SP1, came pre-installed with the computer.

I have followed the steps to zip Windows_NT6_BSOD_jcgriff2 folder & the PERFMON HTML file. Please let me know if any additional information is needed.

Thanks in advance!

A:BSOD regularly but randomly, even when computer was idle.

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

2-Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup R... Read more

Read other 9 answers

To clarify the title,
My computer, one day after downloading several images off of Deviantart (they seem not to be the issue), randomly started to freeze as my computer began to load too much ("too much" is a seemingly random amount).
Status of the freeze:
Usually it's a total lock down, with no animations playing on the screen, no ability to move the mouse, no ability to bring up Task Manager, and the easiest solution is to just hold the power button for a few seconds and forcibly restart my computer. If it happens while audio is playing, then sometimes (I really don't know how often) a few centiseconds of the audio will repeatedly play in a very glitchy fashion.
Steps I've taken to find out what this is:
Ran full scans of EVERYTHING with Malwarebytes Anti-Malware, Avast!, and SUPERAntiSpyware, using the free version for all them. Nothing notable was found, only basic bad cookies, two PUPs (one of which is a false positive and I have not gotten rid of, I believe), and that's really about it. 
With that out of the way, we can move on to the possible problems. HOWEVER, BEFORE I LIST THEM, I would VERY much like it if anyone kind enough to help would /not/ assume this is the issue just after seeing it, as I want to do /everything/ I can that might potentially stop the issue until it is resolved.
My current theory is that my computer (a PC) is physically damaged internally. We have had our computer set up... Read more

A:Computer randomly began to freeze when it loads things of random size

If it's still freezing, maybe it's a RAM problem?
Have you observed the RAM on your computer?

Read other 7 answers

BSOD randomly. Freezes using google chrome and while Running World of Warcraft every 10 minutes or so.

A:BSOD - Computer was sitting idle...also freezing randomly

Hi -

The lone BSOD named "hardware" + ATI video as probable cause -

atikmpag.sys Tue Mar 08 23:17:42 2011 (4D76FF66)
atikmdag.sys Tue Mar 08 23:32:17 2011 (4D7702D1)
See if update available - http://sysnative.com/0x1/DriverReference.html#atikmpag.sys

Does IE crash?

If BSODs persist, run the Driver Verifier -- Driver Verifier - sysnative.com - MVP

Regards. . .





Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Apr 27 15:17:40.100 2011 (GMT-4)
System Uptime: 0 days 4:00:34.505
BugCheck D1, {fffffa7fffffffad, 2, 1, fffff8800490d314}
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : hardware ( atikmdag+5a314 )
Bugcheck code 000000D1
Arguments fffffa7f`ffffffad 00000000`00000002 00000000`00000001 fffff880`0490d314

Machine ID Information [From Smbios 2.5, DMIVersion 37, Size=1156]
BiosVendor = Phoenix Technologies, LTD
BiosVersion = 6.00 PG
BiosReleaseDate = 06/04/2009
SystemManufacturer = EVGA
SystemProductName = 122-YW-E173
SystemFamily =
SystemVersion = 1
SystemSKU =
BaseBoardManufacturer = EVGA
BaseBoardProduct = 122-YW-E173
BaseBoardVersion = 1
CPUID: "Intel(R) Core(T... Read more

Read other 6 answers

I'm at a loss to what's happening, I keep getting BSOD while doing various activities. All BSOD seeem to be associated with this exe, ntosknl.exe. I have already done a complete install win7 pro X'3 on different hard drives same error, I have run memtest86 on my memory, I have used a dianostic program from Western Digital to check my hard drives. I had several dump files but for some reason the where deleted.

Nost that were listed had to do with IRQ_NOT_LESS_OR_EQUAL. Could really use help. Attached is the file from windows seven forum diagnosstics tool, hope it helps

A:Idle computer crashes to BSOD, also happens randomly while surfing web

Please post the following report before we proceed:Windows Genuine and Activation Issue Posting Instructions

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Earlier today I was downloading files from my browser and my computer went to sleep halfway in. This random sleeping happens occasionally. The event viewer doesn't mention anything about overheating, it always says it's just idle (event 42):
sleep settings

Sometimes it goes to sleep even while my mouse is moving, gives the same reason.

Another issue is my cpu starts acting up after sitting 5 minutes idle, happens every single time.

I made a thread about this a few months ago. I thought I found the answer but I didn't. Seems to be related to 'System and compressed memory'.

A:Computer randomly sleeps, high cpu after 5 minutes idle

It is normal for a system to hit high CPU use right after coming out of sleep state. Usually it is the malware software scanning the system.

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While I would typically just reimage this device, I'm trying to save a little time cause I'm swamped right now. Hopefully you fine folks can see what I'm missing, otherwise I'll just spin up from new image after I finish some memtest passes.

This is a cleanly reimaged ThinkPad T410, fully patched & upgraded with Lenovo recommended updates. Was working without issue before this reinstall. I keep getting the attached BSOD which is very crytpic to me. I'm typically able to determine the driver related toa BSOD and troubleshoot accordingly but this one has me stumped.

A:BSOD randomly while computer is idle, BugCheck 1000008E


May I know the exact size of your hard drive?

Wrong BugCheck!


Read other 8 answers

I have  Avast security and it takes a very long time for windows to load ??

A:Windows 7 home premium loads slow

Did it take a long time to load...before you installed Avast?
How long has the problem been present?
1.  Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
2.  Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.  

When Speccy opens you will see a screen similar to the one below.

Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
The following screen will appear, click on Yes.

The following screen will appear, click on Copy to Clipboard.

In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.

Read other 1 answers

Well, here's the story. I purchased this computer last December from CyberPowerPC. It came with Windows Vista but I didn't order that. So I wiped that off and installed Windows XP Pro on it and updated it to SP2.
Now I don't know if it's XP or what but my computer has been freezing every day about 5-10 times a day. What happens is that the screen would all of a sudden show random colorful lines causing me to hard boot the computer. The thing that annoys me is that any work I have been working on is lost. I haven't really done anything about it because the bootup time was about 30-40 seconds. But now I'm fed up.

I emailed the company, but haven't got a response yet (sent Saturday)

So far I have tried :
cleaning inside the computer
lowering Hardware Acceleration
Lowering Sound Acceleration in DXDIAG

I really don't know what else to do.

Here are the specs.
AMD Athlon 64 x2 Duel Core Processor 4600+
geForce 8400 GS
1 Gig Ram
500W PSU
Windows XP Pro SP2

Any help is welcomed as well as comments/suggestions or anything else. If you need any more information or anything, please ask. Thank you for reading and hope to hear some helpful responses soon!


A:Computer Randomly Freezes about 5-10 times every day.

If you purchased the computer with Vista then they probably will not do anything because of taking Vista off the computer might have voided the warranty.

When you installed windows xp did you install the special drivers for the motherboard and windows xp like the chipset drivers, buss, network, audio, video and the others?

Read other 2 answers

My computer is 4 days old, everything is updated, i downloaded a temperature monitor. All looks fine..
For some reason it just randomly freezes from time to time. screen doesn't go black just completely locks up everything at same time. Leaving me with no choice but to restart the computer. any ideas would be great, thanks.
My computer specs are

i7 2600
8gig ram
GTX 550
Win7 Ultimate 64 bit

Regards Nathan

A:Computer Randomly Freezes at times

Hey NateDawg
Ive got exactly the same Problem..
My Problem was a Trojan so scan your System.. if this doesn't work open CMD and type sfc /scannow
That should fix your Issue

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Alright, I've been having a problem for a few months now. I'd just be doing normal things on the computer (granted, I leave it on for a few days at a time) and the screen will just become a smear of pixels and it'll restart on me. Just got one again tonight which is why I'm posting now.

BCCode: 1e
BCP2: FFFFF880097FD320

Attached is the jcgriff2 information and the Resource and Performance Monitor output.

OS: Windows 7 x64, OEM version (installed myself)
Custom-built computer, hardware in it ranges from 1 year to 2 weeks old (CPU was recently RMA'd, somehow killed it while blowing dust out of the PC).
OS has been installed since I've had this SSD, which is over a year ago now I believe.

Another issue I've been having, and am not sure if it's related to these other random crashes (since this other one I can actually reproduce at times), is outlined here: Google Chat (opened in Chrome) occasionally crashes my computer when I receive a Google Voice call - Google Chat Help

Thank you.

A:Computer randomly crashing at times

Remove any Zone Alarm software using the removal tool

BugCheck 1E, {ffffffffc0000005, fffff880097fd320, 0, 0}

Probably caused by : NETIO.SYS ( NETIO!StreamDataClose+9 )
Remove or upgrade to the latest version of SpeedFan as its driver is oudated

speedfan.sys fffff880`01923000 fffff880`0192a000 0x00007000 0x45168798 24/09/2006 17:26:48

Read other 3 answers

Hello! This computer was built about a month ago, and only recently in the past two weeks, the crashes started to happen. There are no BSODs, and I was unable to obtain a dump file from the crashes, the computer simply freezes up and everything becomes unresponsive (computer screen freezes, keyboard and mouse unresponsive, sound frequency stuck in that one tone). At times, the computer does not start up at all (stuck in a boot loop), it POSTs normally with 1 beep, but restarts and gets stuck until I hard reset the computer. I ran memtest86 on the PC to check for any memory issues with the RAM, the PC passed 7 times with no errors. I've changed the settings for saving crash dump files in the advanced system settings, but the PC still does not write any dump files into "Windows\Minidump".

These are the specs of the PC:OS: Windows 7 Home Premium, 64-bit
Motherboard: ASUS B150M-C D4 (https://www.asus.com/Motherboards/B150M-C/)
Power Supply: Cooler Master V650 Semi Modular 80+ GOLD
GPU: ZOTAC GTX 1060 Mini
CPU: I5-6600 (not unlocked)
RAM: G.Skill Ripjaws V 2400MHz 8GB (2x4GB)

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Hey guys,
The system time on my computer changes randomly, often times to the last time/date that I set to resynchronize it with the actual time. I've switch the CMOS battery with the one in my laptop. but the problem persists. I also manually added windows time (W32Time) in services.msc.
I also tried stopping it from synchronizing with internet time servers, and also changing it from the windows time server to a .gov time server, but the problem persists!

Additionally, I ran full scans with AVAST and MBAM, but they both came up clean.

Do you guys have any suggestions?


A:How to stop computer from randomly changing times

It does sound like the battery, even though you tested. Can the computer contacts for the battery be dirty or defective?

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I'm running Windows 7 64bit and having some very strange errors. I have new RAM, a new video card, and a new Cooler Master PSU; I've ruled out the RAM already since it did the same thing with another new stick. I don't have a different PSU to test, sadly.

Now, when I installed Windows 7, there were some issues. I was installing to what was originally Drive F, which then became Drive C with the new install. Some boot files ended up on Drive D (Formerly C) and had to be copied over or I had weird boot errors. If there are any missing files that might cause what's happening, please let me know. But I ran SFC and it brought up no problems.

So, what happens is that when I'm just using the computer (blogging, photo editing, playing a game, doesn't seem to matter what I'm doing) it will shut down, as if the power just went out. I still hear things working in the case, either fans or the PSU, after the shutdown. Not just for a few minutes either, there will be 'activity' in the case for hours after it supposedly shuts down. When I press the power button on the front of my case, nothing happens, no LEDs, nothing. If I hold it down for 5+ seconds, nothing happens. I have to flip the power switch in back off and on, then press the front button. Sometimes my USB keyboard won't be recognized during boot and I have to unplug it and plug it back in.

The only error that seems to show up in event logs is a kernel-power one letting me know that the computer shut down unexpectedly, which I a... Read more

A:Computer shuts down randomly 2-3 times daily

This sounds like your power adapter is failing or about to fail. Post your PSU wattage and make and model #.

Read other 4 answers

I read one or two posts from bleeping and download hijack this and run.. But i dont know how to what to fix.. can some one help me.. to help me to select what should be/ should not be there ? 
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 2:44:50 AM, on 3/23/2014
Platform: Windows 7  (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.17267)
FIREFOX: 15.0 (en-US)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&CUI=UN12183107982776584&UM=1&ctid=CT3289075
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
R3 - URLSearchHook: BitTorrentControl_v12 Toolbar - {b6ac5e3c-5ceb-4e72-b451-... Read more

A:Computer slow.. Browsing pretty slow.. browser loads lagging.. help me pls

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with FRST in normal modePlease download Farbar's Recovery Scan Tool to your desktop: FRST 32bit or FRST 64bit (If not sure: Start --> Computer (right click) --> properties)Run FRST. Don´t change one of the checkboxes and hit Scan. Logfiles are created on you... Read more

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My computer has suddenly started running very slowly and has begun to behave erratically, closing windows, loading windows slowly, etc...I am submitting the required logs and hope that you can help. We have tried the standard virus and mal-ware scans without success. Thank you for any assistance.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 5:14:05 PM, on 4/13/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16521)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Inte... Read more

A:Really slow computer, randomly closing windows--help!!

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I've had my computer for about 3 years, a Dell Dimension 4700,Windows XP Home Edition, Service Pack 3. Lately it's been running a lot slower than it used to. I can't seem to figure out what's causing my computer to be slow. My fan inside my tower has been louder and my tower has been making louder noises. When opening "My Computer" it takes about 2 minute to load, and Microsoft Word freezes more often now.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:33:48 AM, on 11/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\RosettaStoneLtdServices\RosettaStoneDaemon.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sql... Read more

A:Slow computer, lag in games, YouTube vids loads slow

Download ATF Cleaner by Atribune.
Please copy these instructions to notepad or print the as you need to close your browser windows before proceeding!
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Click Exit on the Main menu to close the program.

Download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

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I have had this problem for the last year.

I get these blackscreens that lasts for a few seconds, sometimes 3-4, sometimes <1.
They don't seem to be triggered by anything special, as it happens both when inside games and outside games. When the blackscreen is over i get this message "Display driver NVIDIA Windows Kernel Mode Driver, Version xxx.xx stopped responding and has successfully recovered."
Sometimes the hud gets messed up ingame and i have to restart it again.

Its different when i play Counter Strike though. The game just freezes and i have to tab out and in again and it will work.
Very rarely (like a few times a year) the computer will just freeze and i have to choke-reboot it.

I'm not sure exactly when it started, but around that time i got a new motherboard and CPU.
The parts in the computer that are quite old are one of the HDDs, 2/4 RAM-sticks and the PSU.

I have attached the SF files to the post.

Help appreciated

A:Computer randomly freezes for a few seconds multiple times a day


Did you reinstall windows after installing new hardware?

Also. How did you activate your copy of windows?

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I've let my family use this computer for awhile, they started to complain it was "acting weird." When I jumped on to see, I noticed it was shutting down by itself and extremely slow. I got the computer to start up and tried to do a couple system restores. I then noticed then that the date/time on the computer was off. Saying some of the restore points were back in 2006, when I didn't even have this computer. After a couple failed attempts, I got the computer to restore. Its not randomly shutting off anymore but is still slower than it should be. I reseted the date and time, but I'm still worried something could be wrong. This computer has had a Root Kit, and a MBR infection before.I've run disk clean up, Spybot, AVG and CC cleaner. DDS log..DDS (Ver_11-03-05.01) - NTFSx86 Run by Administrator at 20:53:59.96 on Wed 05/18/2011Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_23Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.766.320 [GMT -4:00].AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}.============== Running Processes ===============.C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exesvchost.exeC:\Program Files\AVG\AV... Read more

A:Computer randomly shutting down. System restore messed up. Slow computer.

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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Recently when performing tasks on my computer my mouse tends to double click when single clicking about 40% of the time, which is a bit odd...but I wasn't sure if it was due to the fact that the mouse is 5 years old/has old drivers or if it was due to a virus. My computer today started up with all my virus programs disabled for some reason.

I used adwcleaner and it found some things on my computer...so I shall post a log of that along with the rest of the info.

Thank you for all of your help


Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz, Intel64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 5943 Mb
Graphics Card: Intel(R) HD Graphics, -1348 Mb
Hard Drives: C: Total - 705244 MB, Free - 626345 MB;
Motherboard: Dell Inc., 0C2KJT
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:20:57 AM, on 9/21/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16686)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C... Read more

A:Mouse double clicking at times...computer lags randomly?

Also as an update when shutting down my computer, it stalled on the shutdown screen for a really long time.

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I have a Intel Core 2 Dou 1.86ghz with 3GB of ram running Windows XP SP3.

I hooked up a corrupted hard drive to my computer to try to recover some data, and ever since then it takes 2 and a half minutes to come up with the log-in screen, and another 5 and a half minutes for the computer to completely load everything once I log in. That means from turning on the computer, and being able to use it, I have to wait 8 minutes. And even then it doesn't fully load everything...if I want everything to load, I have to log out after logging in, and then log in again.
Before all of this, I was up and running in less than a minute, so something is seriously wrong.

I have posted on many forums, but no one seems to want to help.

Please...if theres anyone on here that can help me even in the slightest bit, I would be so greatful.

I am pretty technically inclined, but can't seem to figure out what happened.

I don't have many things loading at start up, just the essentials (networking, anti virus, etc...)

Thank you ahead of time!

A:Computer loads incredibly slow for its specs! Please help!!

try system restore, and clear the cmos.
the drive you mentioned isnt installed?

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I have windows XP and my computer is SUPER-MONSTER slow!!! it takes like 8 mins just for it to open something!!

And today it showed this big blue message for like 3 seconds saying something about "monster spyware" and then it would shut down!! It did this like 6 times.

I also did this one scan and it said I had trojans, worms, viruses, adware, and spyware. I downloaded Hijackthis and whenever i double-click the icon, nothing comes up!!


A:SLOW computer + loads of viruses, worms, and spyware`

oh...... plus I get LOADS of pop-ups!!

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Hi there, I've been hooked on a game recently and been doing the same thing every time I turn my computer on for the past couple of months.  Only just the past couple of days something weird has been happening.  Upon starting up my computer, it'll load everything fine as usual.  Though, after about 5 minutes things seem to slow way down.  Whenever I click on something (Google Chrome, Start button, New tab, My game etc) The screen seems to freeze for about 5-10 seconds, then proceeds to load.  Sometimes it'll load fine or it'll be extremely slow until the process is complete.  After about 5-10 minutes everything returns to normal.
For months now, as soon as my PC starts up, i've been loading the task manager and terminating some processes (nothing important) to save them from opening up and clogging CPU.  Just things like AOL, MyTomTom (GPS programme), Webcam process, Windows Live Messenger etc.  
I've restored my computer back a couple of weeks and ran a scan, though the problem still persists.  It's nothing major, it's just extremely frustrating.
I've tried numerous online searches aswell, though I'm having no luck finding anyone with the same problem.
Any thoughts? 

A:Computer loads fine then runs really slow for 5-10 minutes.

Have you went to the msconfig and under the startup tab, disabled the programs from starting with your computer at startup? This may fix your situation of having the programs default to start with your pc.

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Computers been running far slower then it should be of late. That little hour glass is always popping up next to the mouse, even when theres nothing noticeably running. Encountering random freezes when surfing the net, also when playing STEAM, it will work for a while but then theres always a connection problem and I get disconnected, which never happened before. Tried running Trendmicro house call, but it doesn't get very far before freezing. AVG Free doesn't do anything but leak resources and acts funny when its updating. I would just reformat the whole rig, but i'm running out of licenses. Running Xp Home. Any advice or help would be appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:33:16 PM, on 7/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA... Read more

A:Computer running slow on idle, HJT log

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My computer has gotten horribly slow and I'm going through the 39-step optimization checklist on this site.

In the meantime I would like to know if my memory usage is too high: 1 Gb with no programs running and the computer just sitting there; 1.59 Gb with these running:

Firefox, Opera, Spotify, Xlporer2 (3rd-party file manager/explorer)

I'm attaching lists of the processes from these two cases.


A:Is 1 Gb memory use at idle OK? (slow computer)

Quote: Originally Posted by catalogue

My computer has gotten horribly slow and I'm going through the 39-step optimization checklist on this site.

In the meantime I would like to know if my memory usage is too high: 1 Gb with no programs running and the computer just sitting there; 1.59 Gb with these running:

Firefox, Opera, Spotify, Xlporer2 (3rd-party file manager/explorer)

I'm attaching lists of the processes from these two cases.


Firefox seems to be using around 312mb of ram. Try closing it when you don't need it. Have you gone into msconfig and disabled startup programs you don't need? If not, go to start, type in msconfig and press enter. Then, go to the startup tab and disable everything you don't need. If you have a question on an item to disable, please feel free to post it.

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Any time I leave my computer to idle for a long period of time (a few hours or overnight), it fails to react for a good period of time and is slow for the first 15-30 minutes of use. The start up is relatively slow as well, but i'm pretty sure that's due to needing to clean up/remove some of the start up programs and i believe is unrelated. The computer is about 6 years old and has had little to no problems, this has been going on for about a year now. I use spybot, AVG, and CCcleaner, so i don't think its spyware/malware and I have plenty of memory as well (i use less than half), so i doubt that it has anything to do with it either. Any ideas?

A:computer slow after being idle overnight

Do you mean the computer goes into "hibernation" & is slow to come out of it ?

Right click anywhere on the desktop there isn't a icon
On the menu that appears click on Properties
Click on the Screen Saver tab
Where it says Waiot set it to how long you want the unit to be idle before the screen saver comes on.

At the bottom click on Power

Set Turn off Monitor to after the ecreen saver comes on
Set Turn off hard disks to after the monitor goes off
Set System standby to Never

Example: I have mine set to,
Monitor comes on in 5 minutes
Monitor goes off in 10 minutes
hard drives go off in 15 minutes
My unit has been on almost 24/7 constantly with those settings

Click on the Hibernate tab
If there is a checkmard in the box by Enable Hibernation click the box to remove the checkmard.

Click Apply
Click OK

Do a cleanup & defrag

Your unit should come back up & be fully usable pretty quick
[Unless there is another issue]

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Just wondering if someone could have a look over a log for me to see if i can do anything with my computer to speed it up or can i just put it's sluggishness down to old age.

I have had a look through msconfig but there seems to be no unwanted programs.(checked on Sysinfo.org list)

Logfile of HijackThis v1.99.1
Scan saved at 10:03:56 PM, on 11/7/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure Internet Security\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMA32.EXE
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure Internet Security\Common\FSMB32.EXE
C:\Program Files\F-Secure Internet Security\Common\FCH32.EXE
C:\Program Files\F-Secure Internet Security\Common\FAMEH32.EXE
C:\Program Files\F-Secure Internet Security\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure Internet Security\FSPC\fspc.exe
C:\Program Files\F-Secure Internet Security\FSAUA\program\fsaua.exe
C... Read more

A:Slow computer and High CPU% when idle.


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Computer has been running rather slow lately, noticed idle.threads.exe and semaphore-Threads.exe. Weren't there before, just wondering if I could have a quick check

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:34:39 AM, on 12/11/2012
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18639)
Boot mode: Normal

Running processes:
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Acer Arcade Deluxe\PlayMovie\PMVService.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\McAfee Security Scan\3.0.207\SSScheduler.exe
C:\Program Files\Acer\Acer PowerSmart Manager\ePowerTray.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&am... Read more

A:Slow Computer - idle-Thread.exe - Rootkit

Please download AdwCleaner to your desktop.

Double click the adwcleaner.exe to run the tool.
Click Search.
When the scan finished, a notepad window will be opened.
Please post the contents here in your topic.
The logfile will also be saved in C:\AdwCleaner[R1].txt.


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Just recently my computer has been running slowly so I checked the CPU usage and it is the system idle process running at up to 95%. HELP.

Perhaps related, perhaps not, is that the screen has also been fading out until I have to restart the computer. The dell guy is coming to replace the screen though they couldn't figure out what was actually wrong (he guessed and I'm under warrantee - so the fixings free)

A:System Idle Process - Very Slow Computer

Hi Morgan, Welcome to TSF!

I suggest that you wait until the Dell? Tech has looked at your machine.
Fiddling with it whilst its under warranty could void your warranty.
Ask the Tech when he comes if he can look at this issue as well, as they might be related.

Kind Regards,

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My computer has gotten molasses-slow over the past 6-12 months with no major new programs. Could it have something to do with the 71 processes that Task Manager reports when the computer is freshly started, with no programs opened? They use about 1 Gb of RAM - is that high? High or not, the computer is definitely very, very slow.

For example, is it okay to have 12 instances of svchost.exe?

I know you can look up processes online but it's not that simple. Can anyone recommend a preferred site for this? The problems is that sites tend to (1) report wide-ranging, contradictory opinions submitted by many users, and/or (2) provide useless non-definitions like "abcd.exe is a executable file for Windows. The filename extension .exe is the abbreviation for executable." A lot of the sites look like bogus aggregators or click farms.

Also, please be aware I am most of the way through this big list of steps for optimizing Win 7: Optimize Windows 7

Attached: process list sorted by size and alphabetically.

PS - I am most of the way through this optimization list, but plan to do Black Viper's services tweaks after checking out the running processes.

A:71 processes at idle / computer slow - what's wrong?

I have around 78 at the minute but i do have a few things open so im usually around the same mark,
In terms of general slowness, you could have a few unwanted goodies in your system, i suggest running these

Please download AdwCleaner by Xplode and save to your Desktop.Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
Copy and paste the contents of that logfile in your next reply.
A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Please download Junkware Removal Tool to your desktop.
Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your ... Read more

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Thanks in advance for the assistance!My computer has become unbearably slow. One of my servers was infected with a rootkit, and when I started investigating this one, I found a lot of things that seem risky.Here are the logs:DDS (Ver_10-03-17.01) - NTFSx86 Run by Michael Harris at 5:33:31.01 on 07/26/10Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_15Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.767.264 [GMT -4:00]AV: AVG Anti-Virus Free *On-access scanning disabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}AV: McAfee VirusScan *On-access scanning enabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}FW: Sygate Personal Firewall *enabled* {BE898FE3-CD0B-4014-85A9-03DB9923DDB6}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\WINDOWS\system32\brss01a.exeC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Bonjour\mDNSResponder.exesvchost.exeC:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exeC:\WINDOWS\system32\cisvc.exeC:\WINDOWS\system32\... Read more

A:Very slow computer, detected mal-ware on other computer on home network

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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I think my laptop is infected with something.  It is an Ultrabook running Windows 8.1.  The browsers are running very slowly, the laptop sounds as if it is constantly loading something, and I get popus on the edge to purchase software.

A:Am I Infected? Computer Loads Constantly, Browsers Slow, Popups to Buy Software

Step 1: Minitoolbox. Please download MINITOOLBOX and run it.Checkmark following boxes:Flush DNSReset FF proxy SettingsReset Ie Proxy SettingsReport IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory sizeList Devices (problems only)Click Go and post the result. Step 2: Junkware Removal Tool. Please download Junkware Removal Tool and save it on your desktop.Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete depending on your system's specifications.On completion, a log is saved to your desktop and will automatically open.Please post the JRT log.Step 3: Adware Cleaner. Please download AdwCleaner by Xplode onto your desktop.Close all open programs and internet browsers.Double click on adwcleaner.exe to run the tool.Click on Scan button.When the scan has finished click on Clean button.Your computer will be rebooted automatically. A text file will open after the restart.Please post the contents of that logfile with your next reply.You can find the logfile at C:\AdwCleaner[S1].txt as well.Step 4: Adware Removal Tool. Download Adware removal tool to y... Read more

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hellowould anyone be willing to help, my computer is suddenly slow to start up after XP welcome screen take an idle 1 minute, it hasnt been like this ever before,and my computer free from spyware and viruses(zonealarm pro and NOD32)this is the log of the Hijackthis program I got, it seem to be free of spyware but then what is causing that idle minute after the welcome screen?Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:37:44 PM, on 6/21/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\ZoneLabs\vsmon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exeC:\WINDOWS\System32\svchost.exeC:\WIND... Read more

A:computer slow to start up after XP welcome screen take an idle 1 minute

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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My coworker's comp. is sometimes very slow. Can somebody please take a log at his log if there is anything that can cause this slowness??
Thank you!

Deckard's System Scanner v20070809.63
Run by sreco on 2007-08-13 at 15:21:03
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
37: 2007-08-13 13:21:21 UTC - RP648 - Deckard's System Scanner Restore Point
36: 2007-08-13 07:43:15 UTC - RP647 - Točka preverjanja sistema
35: 2007-08-09 11:01:59 UTC - RP646 - Installed Adobe Reader 8.1.0
34: 2007-08-08 10:03:32 UTC - RP645 - Točka preverjanja sistema
33: 2007-08-07 07:00:35 UTC - RP644 - Točka preverjanja sistema

-- First Restore Point --
1: 2007-06-01 06:29:57 UTC - RP612 - Točka preverjanja sistema

Backed up registry hives.
Performed disk cleanup.

Total Physical Memory: 256 MiB (512 MiB recommended).

-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-08-13 15:28:05
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (6.00.2900.2180)

Running processes:
C:\WINDOWS\system32\lsass.e... Read more

A:Computer very slow at times

It would seem to be this:

CPU 0: AMD Athlon(tm) XP 1700+
Percentage of Memory in Use: 71%
Physical Memory (total/avail): 255.48 MiB / 72.52 MiB

Total Physical Memory: 256 MiB (512 MiB recommended).

I don't see any malware in that log, and the system seems well protected.

Java should be updated, but other than that, I would say that the system needs general maintenance (defrag, temp file cleaning) and more RAM.

Here's how to update Java:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update.

Updating Java:Download the latest version of Java Runtime Environment (JRE) 6 u2.
Scroll down to where it says "The Java SE Runtime Environment (JRE) allows end-users to run Java applications". (4th one down)
Click the "Download" button to the right.
Check the box that says: "Accept License Agreement".
The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
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Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
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Hi. My computer runs slowly from time to time. In fact it all but locks up. I cannot access anything until whatever is happening finishes. This is random and I have not related it to anything in particular except that it seems to happen when I first log in and a reboot seems to solve it.

I have chased out various suspicious programs with CA Security Center (AV and Anti-spyware) and Spy-Bot SD. It's only recently that things have started slowing down and I started wondering about rootkits and thereby ran across this site. Below is my DDS log. The zip is attached.

Is there anything that looks suspicious in these files?

DDS (Ver_09-01-18.01) - NTFSx86
Run by RDC at 17:40:28.73 on Sat 01/31/2009
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1558 [GMT -6:00]

AV: CA Anti-Virus *On-access scanning enabled* (Updated)
FW: Sygate Personal Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Sygate\SPF\smc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Matrox Graphics Inc\PowerDesk SE\Matrox.Pdesk.ServicesHost.exe
C:\Program Files\Common Fil... Read more

A:Computer slow at times

Hello and welcome to TSF.

Apologies for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log as it has been a while since you posted, and we'll take it from there.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

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I am fairly familiar with my PC but am having a difficult time to resolve the fact that it seems slow (compared to my wife's PC, which is the same as mine - XP Home Service Pack 3, 38.2 GB drive, 735 MB RAM). Examples where speed between our PCs differs greatly: (1) from power on until my desktop appears is approx 45 sec., my quick launch icons appear approx. another 10 sec. after that and still another 10 sec. or so until my first icon appears in the tray. We both have the same programs launching at startup. My wife's PC is up and running atleast 3 times as quick (2) launching my browser. My wife's is nearly instantaneous, mine takes atleast 10 sec.(3) launching my email client. My wife's takes approx 3 sec., mine takes approx. 7 sec. I frequently use CCleaner for doing both a cleanup of all junk files and cleaning the registry. I have also periodically used Eusing Free Registry Cleaner. I defrag both my drive and registry using JkDefrag, I have tested for any virus (using avast! and also ThreatFire) and malware (using Malwarebytes and Ad-Aware), and all is fine. What would you recommend to help improve startup time and launch times? Note: I do not want to do away with any of my startup programs. Thank you for your time.

A:computer seems slow at times

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I run Cleanup, Adaware, Spybot and AVG free on a regular basis. I also run APC Power Chute backup power supply. Computer is celeron 2.2 ghz and when new ran quite a bit faster than now. Takes some time to shut down. Please review register and make recommendations to get rid of extraneous items, etc.Other info: I do run both "explorer" and "netscape". SpyBot always finds WildTangent which I no longer fix because one of the games my spouse enjoys requires WildTangent.Thanks for any followup.Logfile of HijackThis v1.99.1Scan saved at 8:14:44 PM, on 9/15/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINNT\System32\smss.exeC:\WINNT\system32\winlogon.exeC:\WINNT\system32\services.exeC:\WINNT\system32\lsass.exeC:\WINNT\system32\svchost.exeC:\WINNT\System32\svchost.exeC:\WINNT\Explorer.EXEC:\WINNT\system32\spoolsv.exeC:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exeC:\WINNT\system32\drivers\KodakCCS.exeC:\WINNT\System32\hkcmd.exeC:\WINNT\system32\SK9910DM.EXEC:\WINNT\GWMDMMSG.exeC:�... Read more

A:Computer very slow at times

Hello chasb35 and welcome to the BC HijackThis forum. The only thing I see in the HijackThis log are a couple of search redirectors that can be fixed so let's do that.Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.htmlR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =http://red.clientapps.yahoo.com/customize/...//www.yahoo.comR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.comNow close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.Other than that, the log looks good.Shutdown times are affected by what hardware and software are installed on any system. Running processes must be closed down properly and depending on what system settings are enabled other various cleanup operations must be performed. Here is a link to an informative article describing various shutdown issues:http://aumha.org/win5/a/shtdwnxp.phpFurther information can be obtained by posting a question in the Windows XP forum and following any guidance given there.Cheers.OT

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So yesterday I got a blue screen of death. I didn't read it, I just restarted teh comp. Well ever since then, teh computer loads slowly and when it does get to windows, it just has a black screen w/ just the cursor that I can move around.

Here are things I've tried

a) booting to safe mode (same thing, but with safe mode written in the corners)
booting to command prompt (doesn't work, it boots to safe mode w/ black screen)
c) ctrl+alt+del to run explorer.exe (can't ctrl+alt+del)
d) right clicking (doesn't work)
e) windows cd -> repair an installation using recovery console (didn't know what to do from here), but explorer.exe is in the folder

Anyother options?

A few things I've noticed

a) the screen saver still comes on
rarely it will get all the way to the "log in" screen. I think this happens if I let it sit for hours.

Memory issue?

A:computer loads slow, black screen w/ only cursor. clicking, ctrl+alt+del don't work

System manufacturer...and model?


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I have noticed over the last week or so that my computer has increasingly become slower. I have run spybot & Adaware and even norton but the problem persists. It is getting to the stage now that only 1 process wil run at once and in Window Task Manager System Idle Process is around about 97-99% of CPU usage. Recently I have installed a new newtork card 'Netgear FA311 v2' and 'Liteon' dvd/cd writer & rewriter, not sure if these have had any affect.
Attached is a hijackthis log.
Any help and advice would be greatly appreciated.
Many Thanks Telf

Logfile of HijackThis v1.99.1
Scan saved at 16:54:37, on 06/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS... Read more

A:Solved: Computer Running Slow - System Idle Process 100%

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Hello again BleepingComputer.
My computer is running very slowly at nearly all times, despite using up very little CPU or RAM most of the time. This is especially noticeable during startup where it sometimes takes 20 minutes or more just to load everything up. I have noticed that a large part of the problem is just getting programs to start up, after they've started they're usually fine.
I am running Windows 7. I've run MBAM, AVG, and Spybot on the computer. Nothing has produced any results other than Spybot bringing up mundane things.

A:Computer is unusually slow at all times

Run the Following Programs: (JRT) Junkware Removal Tool AdwCleaner
If the Problem Continue's Please Reply to the Thread.
Also how old is your PC? (Doesn't have to be Exact)

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This is just a check up to see if my computer is fine. Lately its has been moving slow and I an unsure if its maware, or spyware. I am including a log file belows this message. Thanks.

A:Computer internet slow at times.........

Hello ulyWelcome to Welcome to BleepingComputer =====================Hi your logs appear clean are you still having issues?

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