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Unexpected errpr

Q: Unexpected errpr

When I came into my office this morning, there was a message box on my screen. It read "The program has encountered an unexpected error:?

Preferred Solution: Unexpected errpr

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Unexpected errpr

please do not duplicate posts
i will close this one
continue here

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I ran the Avast Internet Security scan and this message came up [ Error: Archive is password protected. (42056) . Please tell me how do i remove this from my system. I run a 64bit system with windows 7 on it and I use Google Chrome as my top browser.Any advice or help would be greatly appreciated , seems like it makes my laptop run a little slow.

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I've been getting BSOD afew times and i haven't been able to identify the issue.
Would really appreciate if i can get some help.
Edit : Manged to upload after zipping.

A:BSOD "Video Scheduler Fatal Errpr"

Edit : couldn't figure out why i cant attache the dump file.
BC only allows attaching files up to 512 KB in size. You can use "7-Zip" to compress the dumps which will greatly reduce the size.

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[UPDATE]:  Problem has been resolved.
     For some time now, when running Process Explorer, I have noted several items which when I hover the mouse pointer over, display a message which says, "Error Opening Path."   Some of the items showing this message are, winlogon.exe, winnit.exe, and several rundll32.exe.
I tried to upload a jpg screenshot of part of the Process Explorer log, but the system here says the file is too big.  The filesize is 508 KB.
The only other item to note is the computer seems to take a little too long to fully boot up and the CPU usage to normalize.  (It will fluctuate radically anywhere between 0 and 100 %).
Measures taken so far:
- Ran CCleaner (NOT the registry cleaner part).
- Checked disk fragmentation - no issues.
- Restarted computer 3 times and also powered off and back on after a 20 minute wait.
- Ran scans with my AV, MBAM Pro, and SAS - all were clean.
- Ran CHKDSK - no problems.
- System Restore is set at 4%.

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I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

A:Unexpected Shutdown that's NOT "Unexpected."

Please click this link https://www.techsupportforum.com/foru...ta-452654.html and do those things and post in that section of the forum and not here please.

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I have an older Dell Inspiron. I think I bought it in 2008. It had Windows Vista originally and I upgraded to Windows 7 in 2013.
Recently, when I click to shut down, it will go to a blue DOS looking screen and then reboot. A message will pop up saying something like "Windows has recovered from an unexpected shutdown." It's a pain because I have to wait until it finishes rebooting and then shut it down again.

To clarify, it doesn't do this every time; maybe once out of every 10 or 12 shutdowns. Usually it shuts down normal. It seems to do the "unexpected shutdown" reboot thing when I'm in a hurry.

Any help is appreciated.

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Greetings, first post in your lovely forum. My apologies for the long intro, but I figured any bit of info to help. I'm usually pretty good about Googling my problems and fixing them from there, but this time I'm a bit stumped. Plus, with a new OS like 7, Microsoft was unable to help me, without charging me, anyway.

I'm a second year at college, a Computer Network Engineer major, and we've recently learned how to set up shared folders on a network. I have my own system built from scratch, you can find my specs in my profile, so I'm not a complete newbie with PC's. I installed the RTM of 7 after they released it on the MSDN for my school. I installed it, and after a mishap with my sound card that your friendly board members helped fix, I came again for this problem. This time asking myself...

I was unaware that the wired/wireless network I had set up at home counted as a genuine network, so with the knowledge in hand, I set out to make a shared folder on my network. It went well save for the fact I couldn't see my Dad's PC on the Homegroup, a problem I know how to fix, but have yet to get around to.

After changing a few options on my own system like starting my own Homegroup, changing sharing options for various folders that shouldn't have been, various options I cannot remember and things like that, I rested easy, knowing all was working with the shared folder.

Here's the problem, things started not working. I would attempt to open Thunderbird, Firefox, and Stickynotes, o... Read more

A:A bit unexpected

Hi Otacon, allow me to be first to welcome you to SevenForums.

First, a big thank you, from ALL of us for;

A - Being literate
B - Specs in Profile (that alone is worth repping you)
C - Being literate
D - Having the presence of mind to research your issue

Let me take a stab at it but I have a few questions regarding your current setup.. The build of Win7 your running is a crucial piece to the puzzle. To locate that, open an elevated prompt and type 'winver', we need the build number.

Also, bear in mind that 'Homegroups' and files that are traditionally shared are somewhat different, they're entirely different stacks. Homegroups functions on the IPV6 stack, whereas, IPV4 is used for traditional networking. This is done for redundancy, Homegroups only function on Win7 (and possibly on Vista?).

With regard to the problems you're having, sometimes, too much knowledge is a bad thing. I think we've all done it before - poked around, looking for that elusive setting, toggled a few things here, enabled a few things there. By the end of it, we're not sure what the hell we did or why we did it.

*raised hand* Guilty as charged.

Point is, maybe it's time for a rebuild. lol Sorry if that's not helpful, but I know I've hosed my share of installs only to reinstall and try again. 9/10 times it's easier than trying to back-track or CTRL-Z something you might have done 2 weeks ago. You mentioned deleting your Appdata and if you're having to do that, it's a bad sign. Something may very ... Read more

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My cursor starting lagging when I play flash games and the youtube videos started lagging when I watch them. This started about 2 months ago and I do not understand why. It has 6 gb of ram and a 64-bit operating system. Please help asap.

A:Unexpected Lag

I would recommend going through the steps in Troubleshooting Steps for Windows 7, especially the clean startup step.

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Should this be in Windows Forums??

My computer (details below) started to shut itself down unexpectedly. At first I thought it was overheating, but it persisted in crashing and wouldn't reboot unless I isolated it from the power supply. The periods between bootups and crashes went from 45 minutes down to a few minutes. I decided to do a reformat of my hard drive. After I had re-installed Windows 98, I shut down and went to bed.

The next day, I noticed on the bootup screen that my processor speed had reduced from a 600 MHZ Via Cyrix III to a Via Samuel MMX 400MHZ. Why did this happen. Is it an example of the manufacturer overclocking? Or is there some other reason why the speed reduced and the processor changed?

Additionally, the time between bootup and crash is now anything from between a few minutes down to a few seconds. Sometimes it doesn't get as far as loading Windows. Every diagnostic program I ran before my problem showed that my computer was pretty crap compared to others. So another question is: has anyone else (particularly UK) had similar problems with a similar computer to mine?

OEM Computer
Quantum Microponents Ltd
CentaurHauls x86 Family 6 Model 6 Stepping 0
Windows 98 (4.10. Build, 2222) A
Via Samuel MMX 3DNow 400MHZ
File System 32bit
Virtual Memory 32bit
Generic IDE Disk type 47

I don't know if all this is relevant information.

Kind Regards


A:Unexpected shutdowns

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Dear forum users,
Around 16 months ago I bought a brand new PC, bare bones system, AMD Athlon 64 x 2 dual core 6000+. All SATA II hardware/cables.
The first 8 / 10 months were fine. Fast and no problems. In the past 3 to 4 months my PC as a whole, just powers down, as if I was to hold the on/off button in for 5 or 7 seconds. It is kind of doing it almost every other day know. When I reboot I get a black screen stating the PC has shutdown unexpectedly and the option to restart in:
Safe mode / blur / blur / or normal start.
It does seem to only do this under certain conditions though, such as: When music is playing and or internet is running. On youtube and or MS office open as well. Generally speaking, when I ?Overwork? the PC or have multiple applications open that use media / sound / graphics, it happens.
I run complex CAD packages but it never seems to do it then. Generally, music (Windows Media running) and internet and it ?powers down?
Could it be a lack of power issue? Could it be an incompatibility on hardware, graphics card vs. processor or memory? Is it software related? I really don?t know where to start.
Any help would be much appreciated guys. Thanks heaps. Blueboy555.

A:Unexpected Shutdown,

Hi. You can go into C:\Windows\Minidump

Copy the files in there to any other folder. Then zip or rar them and attach the compressed file to a post. We can have a look at the issue(s).

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Hi. I don't know what the problem is.

The pc just shuts down whenever it wants. First I believed it was my Graphic card, because it was a Nvidia card and my mobo is CrossFire ready and don't support all features of Nvidia cards. Now I have 2 EAH3870 card in CrossFire. Yes I have tried just one at the time to check if it was the problem, but no.

I also believed it may be the RAM but I don't think so after diagnostic checks. The pc have 4 Gb of ram, and I have tried to run it with just 2, same problem.

I got the standard ICH9 error but I believe that the PC have the right Intel driver now.

Apart from that I don't have any problems detected in windows error log (Event Viewer). Just the Unexpected shutdown and error code 6008. and windows doesn't have a solution on this code.

A:Unexpected Shutdown

What PSU do you have?

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I'm having issues again. I was on IE 8, and I was suddenly re-directed to an anti-virus site claiming I was infected, I was also swarmed by several pop-ups claiming my PC was infected. Please find included my HiJack This Log. any help would be much appreciated. I know you guy's are busy.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:59:59 AM, on 7/14/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\... Read more

A:unexpected IE re-direction and pop-ups

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.Please download OTL from following mirror:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.Push the button.Two reports will open, copy and paste them in a reply here:OTListIt.txt <-- Will be openedExtra.txt <-- Will be minimizedIn the u... Read more

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The unexpected shutdown has occurred a number of times. It seems to be an ongoing problem that needs to be addressed. I received this message:
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6002.
Locale ID: 2057

Files that help describe the problem (some files may no longer be available)

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: a
BCP1: A5E1F670
BCP2: 00000002
BCP3: 00000000
BCP4: 8241E6F2
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1
Server information: 2423465e-2b6d-4ebe-a873-7763c0c5a592

A:Unexpected Shutdown.

You had a BSOD, the shutdown was required so that a report could be written, please post the report
Blue Screen of Death (BSOD) Posting Instructions

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My computer has unexpected reboots. I cannot tell when or why these will happen. However, if I try to run SFC, or repair console or even defrag, the machine reboots on me. I have unchecked the box on the "reboot system" thing but I still dont't get an error or blue screen it just reboots

Deckard's System Scanner v20070318.32
Run by Krista on 2007-03-21 at 15:08:30
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 4 Restore Point(s) --
4: 2007-03-21 21:08:40 UTC - RP4 - Deckard's System Scanner Restore Point
3: 2007-03-20 21:19:09 UTC - RP3 - Removed J2SE Development Kit 5.0 Update 9
2: 2007-03-20 21:18:23 UTC - RP2 - Removed J2SE Runtime Environment 5.0 Update 9
1: 2007-03-20 20:48:41 UTC - RP1 - System Checkpoint

Backed up registry hives.

Performed disk cleanup.

-- HijackThis (run as Krista.exe) ----------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 3:09:48 PM, on 3/21/2007
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\W... Read more

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I have Windows 7 , but I've noticed many people are having this type of problem, so I decided to post here if you guys don't mind ofc.
So my problem is I went to format my PC and the removed the Vista then added Windows 7 instead of Vista, Vista was working fine and never had shut downed during me using PC because I had the power option on Power saver so less energy would be used.
I would like to know how to fix this problem the overheating problem, can I edit battery settings like Vista?
Is it possible to be fixed without going to a factory and fix this myself?
Thank you, oda.

A:Unexpected shut down.

Sorry, but we don't work on Windows 7 problems here. Please post in our Windows 7 forum located here: Windows 7 Forums

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I've been having this problem with my computer shutting down. Basically, it went like this...

A while back, I was playing a game, and it clicked off. Just shut right down, power off. This mystified me, so I went back to a game, and it shut down again. I ran a RAM test from a bootable CD, and it came back fine. Furthermore, it didn't shut down at all in the hour that it was testing -- so I thought it couldn't be the power supply, because it would have cut out during the RAM test. I thought it must have been something else...

I then got the notion to go into Safe Mode and uninstall and then reinstall my video drivers. This fixed it for about two days, and furthermore, the system didn't seem to crash during the time I was in Safe Mode (admittedly, I wasn't in there for very long, but should have been long enough to produce a crash). During these two days of bliss, I thought "Ah, the problem was my video card, the drivers must have gotten corrupted. Now it's fixed."

So earlier today, I was on the computer when it shut off, just as before. This freaked me out, and so I thought, "Ah, the problem must be my power supply." It didn't make sense, though, because the reinstalled drivers seemed to fix the issue for a little bit.

I turned it back on and it crashed during the Windows load. After that, it wouldn't turn on -- although the Power light on my motherboard was on. I managed to shut it down after a while, and... Read more

A:Unexpected Shutdowns

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From time to time my system (Vista64) shuts down - when IDLE - for no reason.
WIndows restarts and says: Windows recovered for an unexpected shutdown... error report send.

How to debug? Note that the system is idle; only background processes are running.

What I've done sofar:
- Ran extended memory test: no problem
- Disabled power saving settings (as I suspected a problem going into hibernate/sleep). No effect.
- Disabled all "user based processes" as Picasa, Google indexing, CPU-temp watcher etc..
- Removed all USB sticks (no readyboost anymore)

No help. I leave the system idle and 10minutes to 2hours later; bang; shutdown
Note also that the system never chrashed when I'm actually working.

So, not a severe issue but I feel intellectually challenged to get the thing under control.
Any idea's on how to proceed further?

A:Unexpected shutdown

Try looking in schedule task. A task may be running when the computer is idle for a time limit.

Try looking in your error logs by;

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.

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Hardware HP ZD7020 US Laptop Pent 4 2.8GHz Ram 1.25 GB Ram. OS XP home SP2 35% Free disk space
Thus far I have vacuumed the computer (done every month or two since I purchased this laptop. The computer is on a stand and not flat on a desk
I replaced the non OEM 1GB ram chip three times under guaranty for Cruticial . Updated all drivers. Removed and reinstalled all APIC Thermal Controls listed in Device manager, Have run spyware scans using Spy Bot Search and Destroy, Adaware Super Anti Spyware etc.

The fans do speed up when the CPU is nearly at full capacity. Most recent crash took place while writing an Email using OL 2003. No other programs were open other than
my antivirus running in the background. The crashes have been occurring with increasing frequency. Restart is not a problem

Everestcor Sensor Properties:
Sensor Type HDD

CPU 62 C (144 F)
Hitachi HTS421280H9AT00 [ TRIAL VERSION ]

A:Unexpected shutdown

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Im lost, I will be checking my email or whatever i'm doing, and my PC shuts off then restarts.

A:Unexpected Shutdown

Oh oh

How well do you know computers?

Does it just power right off?

We'll try and help if you can provide answers.

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Hello guys, I'm new here, And the problem is that my laptop is running slower, booting slower, and internet activity is really slow. My ping from pingtest.net is really high as well and i heard that may be from viruses,trojans, malware, or anything else like that.

Windows 7 64-bit
4GB DDR3 Ram
2.26 dual core

Here are the Hijackthis log and the dds log I read you guys ask for. I hope you guys will see what is wrong and help me fix it even if its not in the symptoms i specified. Thank you in advance.


DDS (Ver_11-03-05.01) - NTFS_AMD64
Run by Kumori at 17:48:15.04 on Tue 03/08/2011
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4091.2727 [GMT -6:00]
AV: ESET NOD32 Antivirus 4.0 *Enabled/Updated* {CB0F8167-5331-BA19-698E-64816B6801A5}
SP: ESET NOD32 Antivirus 4.0 *Enabled/Updated* {706E6083-750B-B597-533E-5FF310EF4B18}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k Netw... Read more

A:Unexpected Slowness, Please Help


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Hello Everyone.

I have recently had a dump file appear in C:\Windows\Minidump
I don't know what might have Caused it.I am uploading it here if someone wants to look at it along with a file of my pc info. My thoughts are that it has something to do with an audio problem. If I connect any audio devices such as my yeti blue mic, or my scarlet 2i4 audio interface, it seems to blue screen shortly after connecting them via usb. Although that is not always the case because I have blue screened when the devices weren't even connect. I could be completely wrong but just thought I'd add my thoughts.


A:Unexpected BSOD

Host Name: OWNER
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Ownerrrrrrrrrrrrrrrr
Registered Organization:
Product ID: 00359-OEM-8992687-00007
Original Install Date: 3/13/2014, 3:07:08 PM
System Boot Time: 1/12/2015, 6:05:28 PM
System Manufacturer: To Be Filled By O.E.M.
System Model: To Be Filled By O.E.M.
Counterfeit installations such as yours contains heavily modified code that causes the installation to behave it unexpected ways. Analysing BSOD's and determining their causes on these sorts of installations is very unreliable.

My recommendation is to start with a clean slate, and install a genuine version of Windows. This will minimise the problems you are experiencing, and make subsequent diagnosis of BSOD's far more reliable. Once you are running a genuine Windows installation, and are still experiencing BSOD's, we will be happy to help you solve them

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Hello! Ever since I've installed new memory for my computer for optimizing my performance to 2GB. I am having unexpected restarts for the past few days and not running a big program (installer for example) while using different programs at the same time. Heres my Log:

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 12:22:51 AM, on 7/29/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Creative\SBAudigy\Volume Panel\VolPanlu.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Trillian\trillian.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.ex... Read more

A:I have been getting unexpected restarts!!

Hello -

Seems you've identified the likely cause of your issue. Adding the RAM, and then the issue...something wrong there.

I see no malware evident in that log. This forum is for malware removal. I'd recommend you ask for help in the Windows XP or Hardware sections of the forum.

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I have a guy that says he has a computer that starts up and then shuts down on it's own. Thats all the information that he gives me. He doesn't know what operating system he is running or any specs at all. He says that the computer is about a year old.

I think it's a power supply problem or not enough ram. Any suggestions would be helpful. Thanks in advance.

A:Unexpected shutdown

Could be overheating, have him check the fans. Or it could be the power supply or motherboard.

Not enough RAM isn't true.

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my computer report unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1057

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

help me please

A:unexpected Shutdown

Please help me.,.,
I can't save my files anymore .,,.

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Hello,Don't know what's wrong with this computer! I posted a topic about a month ago and it was all fixed but now, it seems like the Avg alerts are popping up again and my computer unexpectedly shuts down! Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:16:33 PM, on 6/29/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\savedump.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Internet Explorer\Iexplore.exeC:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exeC:\Program Files\HP\HP Software Update\HPwuSchd2.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\WINDOWS\system32\ctfmon.exeC:\program Files\Manson\liser.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG... Read more

A:Unexpected Restarting? Don't Know What

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Winrar was working fine for me on build 7048.
Suddenly, it doesnt work on build 7057?
Everything is fine except for the fact that everytime I try to make a new Winrar/Winzip Archive on the context menu it's always corrupted no matter what.
Other than that, it works(extracting, manually adding from application..etc)

Anyone else having this issue after upgrading to 7057?

A:Winrar unexpected changes.

Hi, I just checked and do not have this problem on 7057 using Winrar 3.80. Everything seems to work just fine.

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my computer has had this problem for a wile now it normally occurs when im installing a program or have a big program open such as sims 3 or 2 im only 16 and don't know 2 mush about computers iv tried to restore the pc to its factory settings to see if that would help but i wouldn't let me any help would be apeshiated thanks

A:unexpected shut down please help??

Originally Posted by sarahellen95

my computer has had this problem for a wile now it normally occurs when im installing a program or have a big program open such as sims 3 or 2 im only 16 and don't know 2 mush about computers iv tried to restore the pc to its factory settings to see if that would help but i wouldn't let me any help would be apeshiated thanks

Hi sarah, welcome to vista forums, can I just ask what happens when it shuts down, is it just a straight turn off or is it a blue screen?

If it's a straight shutdown then it maybe because your computer is overheating, It can be fixed by taking it down to your local computer store and they should be able to clean it out for you with a high powered air hose, if it's a blue screen then it maybe down to a driver error.


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I bought a new comp few days back and i am facing the
'Unexpected Shutdown' issue........
the computer shutdowns only when i run games
Here's the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: f4
BCP1: 00000003
BCP2: 869F4030
BCP3: 869F419C
BCP4: 82C69D50
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

A:Unexpected Shutdown :(

Please refer to this Thread on how to post BOSD threads.


Regards Sean

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Hello there.

I'm troubleshooting a Windows 8.1 HTPC (ASrock Vision 3D 252B) that sometimes starts up on his own.

Unexpected power on seem to be periodical, but checking scheduler, registry and BIOS, there's no scheduled power on.

It's connected to a SmartTV via HDMI, but unexpected power on happen also when SmartTV is off, so I think this is not a cause.

This computer is often powered on via WoL but, if there's no stange packets coming, i think this is not a cause, too.

I've just been disabling RTC Wake Up in BIOS, I have no idea what this feature is.
How can I better troubleshoot this problem?
Thanks and best regards.

A:Unexpected power on

Review this thread.. Windows 8.1 refuses to sleep

It list's many different options for you to try.

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I just had an awful BSOD encounter while peacefully surfing the web, and being the pessimist that I am, I expect this to happen again if I don't find out what's wrong.
I followed the instructions on how to create a dump file, and they are attached in this thread.

I am using Windows 7 Professional x64. (OEM, I think. It was free from the MSDNAA program.)
System hardware and OS installation about 8 months old. I keep my BIOS and drivers up to date.

If anyone with experience from BSOD issues could take a look at my files, I would be very grateful.


A:(Unexpected) BSOD out of nowhere

Hello and Welcome !

The Dump are pointing to tdx.sys i.e NetIO Legacy Transport Driver Interface (TDI) Support driver. Which is a part of Microsoft so most probably that won't be the issue.

Uninstall Duplex Driver sptd.sys use this link ofr reference DuplexSecure - FAQ . Then uninstall Kaspersky temporarily. Uninstall from Add / Remove Programs then run the Cleanup Tools Removal tool for Kaspersky Lab products

Update your Network / Wireless Lan cards because the driver that has caused to crash is related to Network. Check the below links Broadcom Corporation - Download NetLink Drivers or Broadcom Corporation - Download NetLink Drivers

If still the System crashes after doing all these. Then Enable Driver Verifier Using Driver Verifier to identify issues with Drivers

Hope this helps,

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Hi all,

I am having a problem with sudden "unexpected shutdowns" in my media center PC, which runs win7 64 bits OS. I would really appreciate if you could give me a hand!!!

I do not know if this would help to identify the problem but the last time I had the shutdown I noticed something; as usual, the PC tried to go to sleep mode after 10m of inactivity. However, this time I saw that even though the PC stopped sending data to the TV, the PC was still running. Them, it had the "unexpected shutdown".

As follows, the problem description as it appears in windows the next time I restarted the PC. Any thought?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 6153

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8002DC1060
BCP3: FFFFF80001A0A518
BCP4: FFFFFA8002CD2010
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

A:unexpected shutdowns

Check THIS thread on the problem and see if anything there applies to your system.

I found it doing a google search for "BCCode 9f"

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I have recently built a desktop PC and all has been well; however, I have recently come across a BSOD which quotes irql_unexpected_value. It is my understanding that this issue is due to drivers. My device manager says that the PCI simple communications controller driver is cannot be identified. Does anyone know how to fix this issue and how to stop the BSOD.

Note: the computer restarts after the blue screen.



A:IRQL unexpected value

Please follow these instructions: Blue Screen of Death (BSOD) Posting Instructions

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A few weeks ago my computer began to power off unexpectedly. No warnings, no error messages, just like I simply unplugged it. My system would shut off like this about every other day, but then it started shutting down more often, like once a day, or twice a day. The intervals between shuts down kept getting shorter until I couldn't even load windows without the system powering off.

I could enter the BIOS and I noticed the CPU temperature was 200-210 F.

At this point, I could leave the computer off for about an hour, and it would then start up and run for about 10 minutes before powering down. The CPU temperature was back to around 200F after every shut down.

After several failed attempts, I managed to run a system restore before the power shut off. After I did this, everything seemed to work nicely.

Until I ran a virus scan. Midway through the scan, the system powered down, and led me into the same shut-off cycle I was in before. This time, the only way I could get a system restore to complete was by restarting with "Windows Domain Controllers Only." After the restore, the system again worked fine...until I tried another virus scan, this time with a different program. It powered down, cpu temp was high, same deal.

Well, I system restored again and DIDN'T do a virus scan and now my system is semi-stable. It will power down unexpectedly almost every day, and I will run a system restore every couple of days.

Interestingly, my friend (who is on the sam... Read more

A:Unexpected Power Off

well if it s virus or malware ,most of the time we can see it through the hijackthis log .

i won t send you to do an online scan ,you might have the same shutdown problem ,instead get hijackthis 1.98.2 and install it inside folder anywhere in C:
and post a hjt log in this thread .


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Came back from walmart, my pc was off, turned on, got the 3 options to start from an unexpected shutdown, chose to start windows normally, got the dialog box on startup, problem details are as follows, anyone know what to make of it?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

A:Unexpected Shutdown

what hardware are you using motherboard etc. these types of issues can be hard to track down so the more info the better also check the event viewer logs for errors that helps

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FYI I used the sf debug tool aka option 2 on the FAQ

A:Unexpected kernel something

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

It's possible that the system isn't compatible w/Win8.1 If the errors continue over the long run you may want to consider downgrading to Win8 or Win7 in order to achieve stability.

Only 24 Windows Updates installed. Most systems have 56 - 60 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Looks to me like it's your ESET program. Try uninstalling it to see if that helps (be sure to enable Windows Defender and the Windows Firewall while testing). Feel free to reinstall the latest, Win8.1 compatible version of ESET once the system has been stabilized.

Please note the drivers below that date from before the release of Windows 8.1 (17 Oct 2013) - check to see that each and every one is compatible w/Windows 8.1 (at the manufacturer's website). If not, you must either remove the device and it's software - or locate a Windows 8.1 compatible update on the web. Removing some drivers may make the system unstable - so if you're unable to find updates, post back for info on the one's that can/cannot be safely removed.

The following is for informational purpo... Read more

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Sometimes my PC shutdown immediately after starting.Then I am unable to start it again by pressing power button.In the meantime one keyboard indicator light remains active.after temporary withdraw & reactivation of the main power source PC starts by pressing power button.Then it say's that window didn't shutdown properly.I couldn't find the problem,why it is occurring?If there is anyone who knows the solution,please help me.

A:Unexpected Shutdown

Run this SF Diagnostic Utility using the Grab All button and post the zipped file as per the instructions. Allow time for it to complete--Up to five minutes. This will give us some insight into the "PC" and provide the system and event logs. It should also include any dumps that were produced. Without that, guessing is just a shot in the dark.

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So I'm getting all these bsod lately, usually when watching a movie or playing a game.
All my drivers are up to date, no daemon tools/ alcohol 120%

BugCheck A, {28, 2, 0, fffff80002ce0bd0}

2: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ce0bd0, address which referenced memory

Debugging Details:

Use '!findthebuild' command to search for the target build information.
If the build information is available, run '!findthebuild -s ; .reload' to set symbol path and load symbols.... Read more

A:Unexpected Bsod

Hi and welcome to TSF I have moved you to Bsod's,App crashes and Hangs for further help

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I don't know if someone in the house is shutting the computer down, or if it's shutting itself down. But, this makes twice that I have found it shut down after I turn it on. It happened last night, and this morning. The computer seems to be working fine. Help please!!

A:Unexpected Shutdowns

hi,how could we offer help .if you don't even know if someone is shutting it off on you ??

So I will add ,it could be a dozen different things causing it .

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I am running XP pro and lately have been getting some unexpected reboots. Here is my HJT log....any suggestions?

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 4:19:49 PM, on 3/18/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Documents and Settings\Krista\Desktop\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ca.rd.yahoo.com/customize/ie/...arch.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOW... Read more

A:Unexpected Reboots

Hi, can you please follow the instructions in this sticky topic, and then post the requested logs?


Also, creating multiple posts for the same issue is known as "flooding", and is against forum rules. Please take the time to read them.

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For some unknown reason my Pc keeps shutting down I've tried getting it repaired from the store I brought it from but the Tech said he couldn't repair it cos he believed it was software related, (I know that is just alot of crap) that was when I was running windows XP Pro I now run windows 7 and it still shuts down,I don't have the blue screen of death problem so I'm not sure what the heck is going on my pc runs an

(Total 4GB) 2048MB DDR2-800 *Desktop Ram*
WD6400AACS 16m 640GB *(Serial)SATA Western Digital *16MB Cache* HDD 7200RPM
ASUS M2N68-CM Motherboard, AM2/AM2+, NVIDIA GeForce 7050PV, Dual DDR2 1066,PCIe x16, SATAII, Gigabit LAN, USB, D-Sub, DVI, 8-Ch High Def Audio

Can anybody please assist

A:unexpected shut down

in the bios, report what the temps and voltages are.. what supply was installed, ? usually the quality wasnt given too much thought .

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I have the following setting for my power options:

1. Low battery action: sleep
2. Critical battery action: hibernate

Unfortunately my laptop never goes to the sleep mode. It directly goes in the hibernate mode.

Once I resume from hibernation the laptop shuts down automatically after coming to the log-in page.

A:Unexpected shutdown

well i think your battery is defected... critical battery = so low that it can barley run!

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I have a Vista Home Premium 64bit HP Pavilion dv2000 laptop.

I don't really shut it down much, I just put it to sleep all the time. For over a year, it worked fine.

Recently though, instead of going to sleep, it just freezes and restarts by itself, and I get a message saying "Windows recovered from unexpected shutdown" ... it does that every other time I put it to sleep, and sometimes when it's asleep OR on hibernate (with fans off and everything; sleep also has fans off), it just spontaneously freeze-restarts - so it doesn't look like it overheats.

I tried updating everything I could think of and uninstalling random crap, but it didn't help..

It freeze-restarts all the time, I don't know what to do with it at all. I would really appreciate any input or experience with this kind of situation.
edit24569i27: I had the same problem many months ago, but I updated stuff and it stopped freeze-restarting. I really don't know what I did though.


A:Unexpected Shutdown

Please provide this info: Blue Screen of Death (BSOD) Posting Instructions
Although you may not have seen BSOD's, there is a chance that they are occurring. Also, the information from the reports will be helpful even if there aren't any BSOD's.

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Hi, I am getting an unexpected shut down last few weeks ago. So, i refer to the GeekBuddy by COMODO. Somehow, the technician found out that my Windows is corrupted. I am not very sure whether he had fixed the problem already or not?

But today, when i was resuming my hibernated computer.. My computer went into BSOD halfway resuming the system, causing the computer to restart by its own.. With the file attached is the .dmp file. Can someone help me on it.


A:Unexpected Shutdown

Hello Jeff & Welcome to SevenForums!

BSOD Summary


Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Frederik\AppData\Local\Temp\Rar$DI00.495\071711-29390-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16792.amd64fre.win7_gdr.110408-1633
Machine Name:
Kernel base = 0xfffff800`03053000 PsLoadedModuleList = 0xfffff800`03290e50
Debug session time: Sun Jul 17 03:19:04.684 2011 (UTC + 2:00)
System Uptime: 3 days 16:00:31.417
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *
*******************************************************************************... Read more

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I am a moderately-high experienced computer user who recently finished designing and building his own tower PC. I had originally intended to install Windows XP on this machine, but received a free upgrade to Windows 7 with the purchase of Vista and so went that route instead.

So I'm running an Intel Core 2 Quad Q9650 3.0 GHz w/ 8 Gb RAM on Vista Home Premium x64.

My problem is that the computer will Blue Screen without any particular warning signs. The symptoms of the problem are that the computer will run smoothly for several hours to a day or more, before crashing very suddenly. I have been unable to force-ably recreate the problem, and all of the drivers have been updated, rolled-back, and re-updated already.

Please find attached several *.dmp files which may aid in diagnosing this problem. I have probably thirty or so such minidumps from the past two weeks. Please inquire if you have any further questions, or if you require more information. Thank you!

A:Unexpected BSOD's

All of the BSOD's point to gdrv.sys - which is a part of the Windows Operating system. In general, if there cause points to a Windows component, we troubleshoot the drivers that access that component (presuming that the Windows files are OK).

In this case, each of the errors occurred in the GUI.EXE process. This process is usually associate with a spyware program that goes by many different names.

But, the debugger states that it couldn't find the symbols for gdrv.sys. Since the symbols are standardized on the Microsoft server - I'd have to wonder if there is corruption of the gdrv.sys driver.

I'd first suggest running SFC.EXE /SCANNOW from an elevated (run as adminsitrator) Command Prompt. If that does not fix it (or if it generates errors), then I'd suggest a trip over to the Security forums to see if there's an infection that's causing this. The Security forums are located here: System Security - Vista Forums

Here's a list of the older drivers:

GVTDrv64.sys 9/5/2006 3:10:02 AM
Rtlh64.sys 6/25/2007 1:37:13 AM
HDAudBus.sys 11/27/2007 7:24:06 PM
Here's a summary of the BSOD's:

Built by: 6001.18226.amd64fre.vistasp1_gdr.090302-1506
Debug session time: Mon Aug 24 06:18:35.172 2009 (GMT-4)
System Uptime: 0 days 16:58:38.869
BugCheck 3B, {c0000005, fffffa600a31f32d, fffffa6008b880e0, 0}
*** WARNING: Unable to verify timestamp for gdrv.sys
*** ERROR: Module load completed but symb... Read more

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Hello all,

I was doing some work in visual studio and had some mp3's and http file downloads running when my computer BSOD'd.

minidump has been attached but I can't seem to read it.

anyone have any idea what it says?

A:Unexpected BSOD

The stop code 24 is usually related to hard drive issue. Ntfs.sys, which is hard drive controller driver was blamed. Therefore, I would suggest you to run a disk check and hard drive diagnostic. Here are instructions:
To perform a disk check: Disk Check
To perform HD diagnostic: HD Diagnostic (please download diagnostic tool from the hard drive manufacture site).


BugCheck 24, {1904fb, fffff880088e35d8, fffff880088e2e40, fffff80002cb4085}

Probably caused by : Ntfs.sys ( Ntfs!NtfsDeleteInternalAttributeStream+f8 )

Followup: MachineOwner
Please remove Virtual CD program such as Deamon tool or Alcohol 120%, they use sptd.sys, which I found in the loaded drivers. Please use this tool to remove sptd.sys.
DuplexSecure - Downloads

Let us know if you need help


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I just upgraded from Vista to windows7 but this problem has been occuring long before the upgrade.
Twice since the upgrade I've returned to my pc and found a message that stated something like computer has recovered from an unexpected shutdown
Attached is the requested information (Windows7_Vista_jcgriff2.zip). The folder also has an html file titled (Sonny-PC) that includes all the current information on my system. Also attached is a folder named "shutdown". This folder gives the information about the unexpected shutdown.
Twice also upon booting the system I've gotten only a black screen with no input devices working. I manually reboot with the power switch and it goes into the Startup Repair mode. I have opted for the system recover option and it boots ok. I've also declined the system recover option and let the startup repair continue. I then opted for the memory test and it completes with no error messages and the computer boots.

I did recently replace the power supply due to a noisy fan bearing but have reinstalled the old one hoping that this might be the problem. The only other thing that I have changed is the primary hard disk.
Thank you for your help.

A:Unexpected shutdown

Does anyone have a suggestion as to what is going on with this machine and what I can do to fix it (short of throwing it out with the trash)?

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