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710 25ISH Desktop Motherboard Test Failure

Q: 710 25ISH Desktop Motherboard Test Failure

One of our new Lenovo desktops (710 25ISH Desktop) threw this error when running the hardware scan.Result Code: WMB01A008-WM7CWJDevice: Motherboard I was not able to find much info about this error code online. So I was wondering if I should get this looked at or repaired.

RELEVANCY SCORE 200
Preferred Solution: 710 25ISH Desktop Motherboard Test Failure

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A: 710 25ISH Desktop Motherboard Test Failure

Welcome to the Lenovo Community !

Although the hardware scan is a useful tool, most error codes can only be deciphered by Lenovo Support. I would recommend that you contact Lenovo Support about the issue. Please call Lenovo at the number below or visit a local Best Buy store. Most stores are also authorized Lenovo service centers.

Lenovo Support - USA1-877-453-668624 hours a day 7 days / week

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RELEVANCY SCORE 109.2

Hello: I replaced my K450e with above model.  Because I had motherboard issues with a 700 25ISH just prior to this one, I ran the test out of concern.  It failed, specifically with the USB.  The error detail stated "overcurrent detected."  What does this mean?  I have no USB devices on the machine, unless you count the keyboard and mouse. Does someone in the community have any thoughts on this?  Thanks! tNtftb

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RELEVANCY SCORE 78.4

I've been having a constant issue since I got this desktop with a popup message saying that a USB device needs more power than the port can supply. The only USB devices I use are a mouse, keyboard and an external hard drive and it seems to happen at random. I've run hardware scans and each time the results show a failure with the motherboard USB test. If anyone has advice about this issue it would be very appreciated. (I am using my old keyboard because I don't care for the one that came with the desktop, so I don't know if that could be the problem or not.)  

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RELEVANCY SCORE 65.2

Hello I'm new to the forums, but any how my computer did a hardware scan and the only failure was the motherboard's usb test. I tried http://www.lenovo.com/eticket but It kept taking me to the main page. The result code is WMB01A008-WM7XUJ. I would really appreciate it if someone could help me fix this issue or just give me a solution that works.
 
Thank you for your time.
 
 
Moderator comment: Model added to subject for clarity.


























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A:IdeaCentre 710 Desktop - USB Test Failure

Good day and welcome to the community.Please provide more information about your system (model, OS, recent updates, etc), otherwise it will be difficult for the community to assist you. We will also be able to confirm that your post is in the proper forum.Regards.

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RELEVANCY SCORE 63.6

So i just received my new Idea Center 710-25ISH and while running the Lenovo Solution Center software i get the Mother Board Usb Test Failed. Idea Center 710-25ISH Type: 90FB   90FB001EUSWindows 10 Home 64 bit  i7-6700 32 Gb Ram  Firware: FWKT6CAWindows Update is done to latest, witch is 1607 as of 04/23/2017Lenovo Solution Center software version is: 3.4.003 The desktop is new and i only connected the keyboard and mouse to the two usb ports by the ethernet plug (usb ports it maybe 2.0, as they are black color) Now, done some research before i posted this and found out if i move the keyboard and mouse to the top usb blue 3.0 ports the test passes with no problems, so my question is: What's going on with the other 2 usb ports why trigger the mother board usb failed test? Thank you.P. 

A:Idea Center 710-25ISH Mother Board Usb Test Failed - 90FB001EUS

The front two usb ports are USB 3.0 On the machine backside, the top two usb ports are USB 3.0, the bottom two usb ports (next to ethernet connector) are USB 2.0. https://download.lenovo.com/consumer/desktop_pub/ic_tdt_710_qsg_v1.0_win10_en_online_20160412.pdf Lenovo Solution Center is known for bugs at times.   

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RELEVANCY SCORE 60

Hi, I am going to be purchasing the gtx 1060 6gb model which will replace my current gtx 960 2gb. I wanted to know if everthing is fine? although I have done my own research prior to this, I would like a specilaist to confirm. I am aware that I will have a bottleneck in my CPU, which is a i5 6400 @2.7GHz.
 
The Lenovo product's serial number is: R301DTKK
The product's Machine Type Model is: 90ED001DUK
 
Could you please confirm if everything is fine? My power supply is 400W which is the reccomened for the 1060 6gb. However, I was struggling in finding my motherboard. 
 
Thank you very much. 
 
Mod:  edited Subject line to add system type
 

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RELEVANCY SCORE 58

I ran the hardware test this morning and everything passed but the SMART short self test. It failed and gave me this code. WHD01V00G-BK7W0J It says to send to Lenovo but I don't know where. I also can't add my laptop to my products on my account. I keep getting a message #WL Service Busy #   What do I do?

A:Hardware test shows SMART short self test failure.

hi Smurfette,
 
Welcome to the Forums.
 
The image below is the breakdown on how the LSC error codes mean.
  - Link to picture
 
The SMART short self-test that failed may have detected some certain sectors on the drive that are bad and predicted an imminent HDD failure so I would recommend you contact the lenovo helpdesk and report your findings as you likely need to send the unit for service.
 
If you're in the US, this is the number to call:
 
Phone Number: 1-877-4-Lenovo (1-877-453-6686)
upported Language: EnglishHours of operation: 24 hours/day 7 days/week
 
Support phone list
 
 
Let me know how it goes.
 
Regards

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RELEVANCY SCORE 57.6

Hi i'm hoping someone can help.I'm new to Lenovo and I'm very disappointed so far. The desktop won't boot up, I've set everything up per the instructions and I get 2 beeps and it doesn't boot up at all. I read on other responses it may be the ram, they are clicked in correctly. And taking a few out to check if one has failled only results in more sustained beep melody ! The fans work fine! But i need the desktop to actually boot up. Thanks in advancei reasly hope someone can helpspecs: i7 -6700 3.4GHzssd 120G1T Hdd16G ramwindows 10100-240v auto ( no switch)

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RELEVANCY SCORE 57.6

So as the title suggests , my computer shuts down instantly and wont open up for a while. I used lenovo solution center to see if this was a hardware issue and it gave me a failed marker on motherboard usb section. W1HQQVPQ2-2JNQ11 was the report code. I am not entirely sure about what to do right now. Should I send it service or is this really not relevant to my problem? Will appreciate any advice to be honest, thanks in advance.

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RELEVANCY SCORE 57.2

The recently released motherboard test fails the IRQ-test on my 20CD Thinpad Yoga with
Result Code:WMB010010-RK7YMG
Anybody else seeng this? Is it the test or my TP that are faulty?










Solved!
Go to Solution.

A:Lenovo Motherboard Test 4.1.1.6928 IRQ test fails ...

I edited your post to correct the model number (20CD).
I ran the same test on my 20CD system here, and I don't see the problem.
What OS are you running?

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RELEVANCY SCORE 56.8

I just bought a 700 25ISH 90ED desktop and I am trying to use my television as the monitor. The TV is brand new, only two months old. I am attempting to connect them via HDMI cord but no signal is coming through. I tried connecting my laptop to the TV using the same cord and it works fine so the TV, and the cable are obviously functional. But the Lenovo desktop will not come through, all I get is a no signal message on my TV. I thought that the HDMI port on the desktop was damaged or not functional so I took it back to Best Buy and exchanged it for an identical model. But the same issue is happening. I ran through all the basic checks, everything is plugged in and on the right TV input setting, tried using all of the HDMI ports on the TV (which all work with other devices), tried swapping around the cord ends, and the computer is plugged in.

A:Lenovo Desktop 700 25ISH to TV via HDMI No Signal

Hi samwhys , 
 
 
Welcome to the Community Forums.
 
Based on what you have described , cord and monitor all ok with the HDMI connected with your laptop. 
Back on the 700 25ISH rear ports, would you have an additional graphics card installed as on the image ?
Will it say no image even when connected on the bottom HDMI port? What is the machine number for the PC?
 

 
Do you have a different HDMI cable available to test also ?
 
Update us how it goes?
 
 
Regards

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RELEVANCY SCORE 56.8

I just purchased this computer 13 days ago and it has been nothing but problems since day 1. No matter what i do, no matter what software im trying to use this thing crashes all the way to restarting the computer constantly. I have litterally spent more time in online chat with tech support for different software and even microsoft trying to figure this thing out. I am about at the end of my last nerve with this thing. It even crashes when all im doing is playing the dang solitaire game that comes with windows!! And thats before loading any other software on it. I was wondering if anyone might have any advice for anything i havent tried. I have done a complete reinstall of windows and all software. Checked for virus malware adware had the hardware checked everything i can think of. No matter what i seem to do the **bleep** thing keeps crashing and restarting. Microsoft tech support has tried everything they know on multiple occasions. Windows and all drivers are up to date and still no joy. This is the first Lenovo i have ever purchased and the reason being because i had seen alot of very exceptional reviews. But to be totally honest im starting to wish i had not purchased it.

A:Crash Issues 710-25ISH Desktop (ideacentre)

Try to run DOA procedure - Dead on Arrival - but hurry up - there is limited time to start this procedure.your device will be replace to new one

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RELEVANCY SCORE 56.4

Hi all I have recently purchased this PC (apologies I cannot find the correctboard to post this in) and after three weeks it has flagged a hardware issue on its last scane. MotherboardResult Code: WMB01A008-WL7DMHUSB Test FailedProduct 90ED001DUK Everything plugged into the USB ports appear to be working, but this is a concern and Lenovo's site is hard to navigate to get a ticket raised and they do not support chat for my device.  Any ideas/help? Thanks Jim

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RELEVANCY SCORE 56.4

After purchase today, I updated hardware drivers with Lenovo's own program and have the following error code; Hardware scan detected one or more failures.Reference the error code below when contacting lenovo support at http://www.lenovo.com/eticket Result Code: WMB01A008-WL7D2L (it is under MOTHERBOARD  - USB Test) I am unable to access the 'eticket' site as it redirects me to the main support site and nothing shows on the error code when searching on the site.  Will appreciate your guidance.ThanksBB

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RELEVANCY SCORE 56.4

I just brought Lenovo Desktop 700 25ISH at best buy at first pc was running great but after random updates the bluetooth & WiFi drivers not be found tried reinstalling bunch of times and even did clean pc restore "after backup" still nothing pops up in Drive Manager. So I really need help  oh gfx card in my pc is Nivida 730 gt if wanted upgrade it to 950/970 gtx card do think would be enough room looking to upgrade it in case.

A:Lenovo Desktop 700 25ISH Bluetooth & WiFi drivers ...

Here's the driver page for your computer. http://support.lenovo.com/us/en/products/Desktops-and-all-in-ones/700-Series/700-25ish?linkTrack=Hom...Looking at the size of the 730, it looks significantly smaller than the 950/970. But you should check your case to see if you have room



I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

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RELEVANCY SCORE 55.2

HI Techies,

This is my first post here. I am doing my first MOBO build and am having some issues. Here are my specs:

PC Chips A13G+ Motherboard
AMD Athlon 64 X2 3600+ 2.0GhZ
4 GB DDR2 RAM
200 GB SATA Hard drive
80 GB SATA Hard drive

Now when I first turned on the computer I got the following error. I have seen posts with this error before and I tried some of the things but they didn't work for me. The only thing I didn't try is replacing the Lithium battery, which I will do tomorrow. But in the mean time the error I got was the following:

PXE - E61: Media Test Failure, check cable
...
DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER

Now here is what I have tried so far:

- Reset CMOS (by placing the jumper in the CLR_CMOS mode for about 30 secs)
- Unplugged Video card, HDD cables
- Switched RAM around
- tried booting a Win XP cd
- taking out the lithium battery and placing it in again.

I would appreciate any help from you guys.

Thanks in advance.
 

A:Media Test Failure, check cable, disk boot failure

Make sure your BIOS is set to boot from your optical drive first.

Or you have a SATA hard drive and controller and are trying to boot from an unpartitioned drive on a controller that you haven't provided a driver for.
 

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RELEVANCY SCORE 54.4

The targeted read test, smart short self test and smart drive self test of harddrive are failing, can anyone help me regarding this,,?Is my hard drive failed or is going to fail..?please help


























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A:Lenovo G500s- Hardware Targeted read test, short and smart read test failure.

I have same issue G50-80 running window 10 it has failed targeted read test computer is so slow...It's frustrating I hold nothing on hard drive all files plenty of memory does anyone know what the solution might be?

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RELEVANCY SCORE 48.8

Heres the basics: I had my digital camera connected to my computer via usb. Through an unfortunate series of events, my computer was on standbye and the camera got unplugged without telling the computer to disconnect it first. The computer told me a file was corrupt then shut off, and it won't start anymore. When I turn it on, the harddrives start working, but my master cd drive starts clicking. Neither cd drive works at all. I tried removing all the RAM and starting the computer to listen for beeps, but I heard none. From what i've read so far, that indicates a motherboard failure, but the no output points to a video card failure. I'm not sure what steps to take next, so any help will be very appreciated.

My computer: Dell Dimension 4600, Windows XP Pro, 1gb RAM, 200 gb and 80 gb hard drive, 2.3 ghz pentium 4, sp1
 

A:Motherboard failure or video card failure?

What you can do is plug out everything just leaving you Ram, MB ,processor display card, power supply and turn on the machine once done and evrything runs smoothly and disply is shown than its none of the above device problem if there was a problem in that stage than you can narrow down try interchanging the ram module into different sockets. If you have another diaply card you can try that too. IF that worked try hooking up all devices one by one .See which one gives you problem.
 

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RELEVANCY SCORE 48.8

Some information about my system:
Motherboard: ASUS M2N-SLI Deluxe AM2 NVIDIA nForce 570 SLI MCP ATX AMD Motherboard
Processor: AMD Athlon 64 X2 7750 Kuma 2.7GHz Socket AM2+ 95W Dual-Core black edition Processor AD775ZWCGHBOX
Video Card: EVGA 896-P3-1257-A1 GeForce GTX 260 Core 216 Superclocked Edition 896MB 448-bit GDDR3 PCI Express 2.0 x16 HDCP Ready SLI ...
RAM: CORSAIR XMS2 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Dual Channel Kit Desktop Memory Model TWIN2X4096-6400C5

I've read a few threads here on these forums and have found a few similar situations but nothing that really matches what i'm dealing with. Here goes:

I was playing a game when my PC made a short strange muffled hissing noise and then popped. The PC completley shut down like someone has pulled the plug. Almost right away it smelled like an electrical fire. I figured this was the power supply (NZXT 550W) since it is around 4 years old and has been through a lot.

The following day I went to best buy and picked up a Thermaltake TR2 600W PSU and installed it. After plugging in the main power cord from the wall outlet I switched on the PSU itself. Inside, the SB PWR light on the MB lit up. I thought this was good news. I hit the power button for the whole system and
the CPU fan moved slightly and the front LED light quickly flashed on and off. Then nothing. I checked to make sure all connections were snug. Same result.

I can't remember why but I unplugged the 4-pin Auxillary... Read more

A:Power Supply Failure, Possible Motherboard Failure

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RELEVANCY SCORE 48.8

I am experiencing a rebooting problem with a P III 450 System. So far I have replaced the ram, the motherboard (Abit BE 6 II), the power supply, the cpu, I have add a UPS and reinstall the win98 OS. I run Micro Scope and it indicated that I have a RTC RAM TEST FAILURE 32 00 20. Number one does RTC = Real Time Clock and two if so how do I correct a Real Time Clock failure, three are there any other things that I should check out.
 

A:RTC Ram TEST Failure 32 00 20

Well Real Time Clock is part of the motherboard. You said you already replaced that.

Since it says RTC RAM... I am guessing that it means it had trouble with a timing test loop in the RAM chips. But you said you replaced the RAM too.

So, personally, I would ignore that error and assume that the error is due to the program not working correctly on your system.

Try this one: http://www.simmtester.com/PAGE/products/doc/docinfo.asp

It's free and works very well. Let it run overnight - if there are no fails, and the machine doesn't reboot, I would say the RAM and power supply are ok.

What are these rebooting issues anyway? How often? What OS?

------------------
Get free stuff and help out a poor computer tech
(4/29 free $5 added - free computer headset ends 4/30!):
http://www.rkfdcore.com/ebaypics/referrals.htm
 

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RELEVANCY SCORE 48.8

I have a Dell Latitude 600 and it totally crashed on me after a blue screen. I was unable to get into windowsXP. I ran the f12 diagnostic and it snagged on the DST Test. After looking around online, it sounded like my harddrive crapped out. I purchased a new one, and have the same problem. The new HD never booted up! Any help will be greatly appreciated!
 

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RELEVANCY SCORE 48.8

Hard Drive 1: Extended Offline SelfTest:test failed, error code: 017037005

Help
 

A:Self Test Failure

go to manufacturer site for the HDD download their diagnostic tools.and use the tools to check the hdd
 

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RELEVANCY SCORE 48.4

Hi all, I just got a new motherboard (MSI K8N NEO4), cpu (ATHLON 64 ), heatsink and CPU fan. I basically have everything but a HDD and a PCI express card (no AGP onboard). Can I give it power to test the motherboard? I wont have the vid card for about 4 months, so I need to know now if I need to file a cliam. Thanks.
 

A:Need to test motherboard..........

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RELEVANCY SCORE 48.4

I have two motherboards. Both worked just fine in the past. Recently installed the ASUS M4A79 Deluxe with an AMD Quad-Core (probably a 1st generation AMD - 2nd generation corrected lots of problems as you know).

No beeps - just fans and motherboard lights. Classic case of motherboard and/or CPU being defective.

Removed the AMD Quad-Core and saw 2-3 pins were seriously bent. I do not know if they were bent when I inserted the chip into the socket. (I'm so farsighted it's ridiculous,
so I didn't notice them being bent - though of course I did check).

Question: Can I test the motherboard by just powering it up without the CPU? Any other ways to test this ASUS and my Gigabyte boards without going through the whole CPU, thermal paste, heatsink procedure.

Footnote: I hope you guys fully appreciate just how important I am to this esteemed forum.
I mean, without me and my dumbo questions, you guys would have no fun at all in your oh-so-sad lives.

A:How to Test Motherboard

No, I believe the motherboard is just a dumb slab without the processor. It will light up, but it won't beep, or give any diagnostic codes, or anything.
Although I must say, I have never actually tried this. Please tell us what happens!

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RELEVANCY SCORE 48.4

Hello all. I need to test a new possible build because im not sure the notherboard is good. Problem is i dont have a case. Is there a way i can power up the motherboard without mounting it to a case.
cheers
 

A:test motherboard

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RELEVANCY SCORE 48.4

I've got an old Asus P5L-MX Duo Core Motherboard that I suspect is starting to play up ......

Is there any free diagnostic applications I can use to check it?

I thought that ASUS had their own but can't seem to find it anywhere?

Thanks
 

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RELEVANCY SCORE 48.4

I put my second computer together and in the process of installing the h/s & fan I nicked the board. Under magnification it looks like four threads are involved. The system powers up but the A drive is steady on. Two separate problems? How do I test the board or the other components to figure out what is going on? The area involved is at 7 o'clock to the CPU..
Thanks,
Dana
 

A:motherboard test?

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RELEVANCY SCORE 48.4

I have a tool to test hard drives, is there a tool to test motherboards?
 

A:test motherboard

I have seen some cards that go into a pci slot for testing mb however IMO they are next to worthless. Best test of a mb is to swap in a known good unit for testing.
 

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RELEVANCY SCORE 48.4

hi id really appreciate if someone could help me, i dont know much about laptops but a little! ok my acer travelmate 290 only boots to the acer page no futher, it says to press f2 to setup which i did and on the bios menu the 1st setting it says disabled, i gather this means the hd is disabled? is there any way i can sort this out? it then goes to a black screen and says media test failure check cable, and rom space not avalible card disabled? then exting pxe rom? then back to a blue screen with a choice of cd rom to boot from or hard disk drive, diskette a, or pxe lan, none of then work? would love someones help many thanks
 

A:Media test failure

Please got back to Bios Setup, locate set Defaults, enable it, the Save and Exit
If this does not help, you may need to remove the HardDrive (physically unscrew and detach) then re-insert it again. Then try powering up again.
If this still does not help, you may have a dead internal HardDrive
 

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RELEVANCY SCORE 48.4

Hello all. So I've been having trouble with my computer lately and was hoping someone could help.

Last week, I dropped my laptop and when I turned it on after that, it would either: (1) give me a white screen where I could only see my cursor (after booting to the desktop) or (2) give me my usually desktop screen, but with nothing clickable and which would freeze up whenever I tried to click on anything. I, then, tried to boot it in safety mode and this would work, but I couldn't seem to find any working solution that would help me boot up windows normally. I figured since safety mode still worked, the problem wasn't with the hardware, but with the software and since I couldn't find any working solution, I decided just to reset windows to factory settings using the recovery disks that came with the laptop. The computer responded to them and gave me all of the expected loading screens, etc and restarted when it was finished. After restarting, it went to a black screen and gave me the message: "Media Test Failure" and then did nothing. What can I do from here?
 

A:Media Test Failure

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RELEVANCY SCORE 48.4

My computer locked up on me earlier today, and when I restarted it it said something along the lines of:
"PXE-E16 Media Test Failure, check cable
PXE-MOS something something
Insert some disc and press enter"

My monitor has also been having issues when I try to turn it on, it always comes on eventually, but the power button flashes continuously and sometimes even the Gateway logo will pop up, but it struggles to turn on for anywhere from 1 minute to half an hour. I think this is a related issue and it's making troubleshooting through the BIOS very difficult.
 

A:PXE-E61 Media Test Failure

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RELEVANCY SCORE 48.4

System 1.1 celeron, 80G hd, OS 98se, 128M ram.

My son removed his faulty CD writer and now I have been unable to boot the system to install a new dvd writer. When I switch on, the power supply fan comes on - the dvd writer light pulses for a while - the key board lights flash - the monitor's power light comes on and then goes off. The floppy driver's light does not flash - the screen remains blank and the system does not bleep. Does this mean it has not passed the POST TEST.

This is what I have tried:
* checked all leads and plugs to make sure they are in the right place and are tight.
* tested the graphics card in another pc - working
* tested the hard drive in another pc - workig
* tested the power supply in another pc - working
* checkerd the ram is secure.
* tested monitor on another pc - working

I was hoping to install Xp and 512M of ram once the sysem is up and running. But as I cannot even get into the BIOS I am completely lost as what to do.

Please help
 

A:POST TEST FAILURE- I think???

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RELEVANCY SCORE 48.4

Hello, can anyone help me?
My unit is inspiron 3542
I have this media test failure and read thru the forums that i will disable NIC. So i did.
Then another error has come up. Reboot system something.
The HDD is detected in the FIXED HDD.
Dont know what to do.

A:PXE-E61 media test failure

Press F12 at powerup.  Boot to the diagnostics and run an extended test on the hard drive.

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RELEVANCY SCORE 48.4

I recently bought a new hard drive and installed it. I am trying to install windows 7 os and when I try to boot from cd-rom I get the error message: pxe media test failure. i also get no bootable devices. Can someone please help me
 

A:media test failure

Verify it's detected in the BIOS, and set your optical drive to be first in the boot order.
 

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RELEVANCY SCORE 48.4

Computer would not boot up so I did a start-up test and came up with a failureFailure ID: 94PX9D-5R2872-MFPV5A-C09S03PRODUCT ID : A6Z19UA#ABA

A:Start up test failure

its a hardware failure , u need to get it fixed

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RELEVANCY SCORE 48.4

Is there a way to test why ping test failed... I have no firewall running..

Besides keeps giving firewall not running, i try to run it, it won't

I get Host services failure error.......

So i'm wiondering why i get host servics failure error and whether there is a way to check what is stopping the ping to work

Thx...........
 

A:Help: Ping test failure

What are you trying to ping? Another computer on your network? The router? External site by IP or by Name?
Are you getting valid IP information assigned to the computer?
 

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RELEVANCY SCORE 48.4

Hi.  I have a HP Pavilion ze4900 (Windows XP).  I keep getting the following error when I boot up:PXE:  Media Test FailurePXE:  M0F: Exiting PXE ROM It loops on and won't boot up.  I did some research online and found that I should go into the BIOS and redo the boot order.  I did that, and selected "Hard Drive" as the first option.  However, I'm still getting this error message. I'm not a techie, but I would appreciate any/all advice so I can get my computer  back up and running. Thanks in advance!

A:PXE: Media Test Failure

Hi: If you have a hard drive diagnostics utility in your BIOS, I recommend you run it. Getting that failure notice can indicate there is a failed hard drive. What is happening is your PC is looking for a device to boot from, and can't find any. The PXE was the last attempt--booting from a network source. Paul

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RELEVANCY SCORE 48.4

Ok, first post on here, but I don't have anywhere else to turn to.

I figure being thorough is the best option for figuring out how to fix this.

Here's what has happened in the last 24 hours

1. Had issues with Kapersky anti virus on my business computer, so I installed Norton 360.
2. Norton 360 causes AutoCad 2010 to have startup issues, so I tried to reinstall Autocad.
3. Reinstall failed, so I did a system restore to 2 weeks prior.
4. Now the network I was connecting to all week has limited or no connectivity.
5. I am still able to connect to my hotel network, but not my work network.
6. I did an ip release and renew in cmd to try and fix the issue, no fix.
7. I found on a discussion board to try the following in cmd which didnt work:

netsh winsock reset catalog
net sh int ipv4 reset reset.log
net sh int ipv6 reset reset.log

8. When trouble shooting and running the Manual diagnostics tool, all tests passed except the Ping test.
9. I ran the Norton removal tool to completely remove any leftover components if there were any from the system restore.

I have a Dell Precision M6500 64 bit OS running Windows 7 ultimate.

I feel like I started with a small problem and opened up a whole bag of other problems. Any help would be greatly appreciated, just trying to get back to being able to do work!
 

A:Ping Test Failure

Some additional notes:

This is wireless, and a run of ipconfig /all had this output

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : ASR_CANDERSON
Primary Dns Suffix . . . . . . . : ssimail.net
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ssimail.net
Wireless LAN adapter Wireless Network Connection 2:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-21-6A-C0-E4-51
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit Controlle
r
Physical Address. . . . . . . . . : B8-AC-6F-68-EA-B3
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) WiFi Link 5300 AGN
Physical Address. . . . . . . . . : 00-21-6A-C0-E4-50
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
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RELEVANCY SCORE 48.4

Hi All,
I have seen all the other posts about this problem in the forums and I believe my situation is unique. After getting that (PXE-E61: Media Test Failure) on a Presario V2306US and checking the BIOS and no drive was being seen, I purchased a new HD and am still in the same boat. Here's why I think my situation is unique compared to all other posts I've read. I'm able to boot to the CD drive to begin installing XP, the files are loaded and the HD is seen by the setup process. I start to format the drive and about half way through the computer just shuts down . That's as far as I can go.

Any ideas are gratefully appreciated..................Tom
 

A:PXE-E61: Media Test Failure

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RELEVANCY SCORE 48.4

I'm running Windows XP on a 4 year old Compaq Presario 2500. It begins to boot, but freezes up at the Windows XP window.... the mouse still works fine. I was able to get into the safe-mode and got the message: media test failure, check cable. I have the CDs for Windows XP - tried to boot from there unsuccessfully, and have the System Restore CDs. Have valuable photos that I need to retrieve, so I don't want to lose all data if at all possible. Any help would be appreciated! Thanks PS - I'm a novice
 

A:Media Test Failure - Help Please!

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RELEVANCY SCORE 48.4

Desktop Computer was working fine yesterday, NO changes turned on today and get this error.

PXE-E61 Media Test failure
pxe-m0f exiting intel boot agent

Can anyone help?

I have done these things so far:

-Removed ram, removed sata card, removed LAN card.

Still no boot, same error.
Thanks

A:PXE-E61 Media test failure?

It is very possible that you hard drive has died although it is also possible that the hard drive is not being "seen" in your BIOS setup.

You may also be experiencing the loss of BIOS settings because your BIOS battery is dead.

Can you tell us what make and model computer you have.

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RELEVANCY SCORE 48.4

Just before I start I should mention that the laptop I'm having problems with currently is the Lenovo n500.
Earlier on tonight my laptop completely froze, followed by a blue screen, the details of which I cannot remember. Since then every time I have attempted to start my laptop I've been faced with the message pxe-61 media test failure, check cable followed by pxe-m0f: exiting Broadcom pxe rom. Only once have I escaped this screen, at which point I reached the pc recovery centre where it froze. Ive been unable to repeat this however. Upon entering bios like other answers have suggested doing, I found that on the main screen amongst a list of details it stated 'internal hdd: none'. I have already removed and then reinserted the hard drive to ensure the connection is fine. There is no reason for the hard drive to be broken, virus or any damage are unlikely; I would not rule out this possibility however. Other details that other answers have put importance on such as boot priority seem irrelevant. Normal boot order is 1) USB fdd 2) hdd 3) disk drive 4) pci LAN followed by 3 more USBs. I have changed the orders of these with no change to the problem.
I have completely run out of ideas. It may just be that the hard drive is broken but I believe that to be unlikely. Any help would be greatly appreciated! Thank you.
 

A:Pxe-e61 media test failure

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RELEVANCY SCORE 48.4

Please forgive my computer ignorance, i'm on my last leg here. I have a laptop (Compaq Armada M700) Microsoft XP Professional is the OS and it just wont boot AT ALL..

When I start I get the COMPAQ screen and it looks as if it's going to boot, but then I get this:

PXE-E61: Media Test Failure, Check Cable

I have tried Boot Disk, Restore Disk, the system just doesn't seem to want to read from the disk drive either... When I do that it gives me the "Non-System disk or disk error replace and strike any key when ready" message...

After I do that, it just flashes the laptop screen repeatedly and pops back up the SAME MESSAGE

Keep in mind, there are no disk installed at this time, and the only thing connected to the laptop is the AC Power Cord...

What can I do to get it to boot??

I'll even WIPE the HardDrive and reload the XP Software if need be, I just need to get around this "PXE-E61: Media Test Failure, Check Cable" message..

Any help would be GREATLY appreciated..
 

A:PXE-E61 Media Test Failure

enter the bio's and check the boot options, it appears to be trying to boot from a network

PXE-E61: Media test failure. The adapter does not detect link. Please make sure that the cable is good and is attached to a working hub or switch. The link light visible from the back of the adapter should be lit.

In you bios you should have boot options to boot first to harddrive

hope this helps, never ran into it before, just a guess
 

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RELEVANCY SCORE 48.4

hey gang,
i am d-sub. i have an acer aspire one zg5 netbook. I've owned it for several months. i turned it on recently and got this message while it was booting.
pxe-e61: media test failure, check cable
pxe-mof: exiting pxe rom
then it shows the aspire one logo screen for a second and goes blank. the mouse is setting in the center of the blank screen. i am able to control the mouse. can u help?
 

A:Media test failure

First, can you see anything... that allows you to remove and reinstall the driver as a first step... Looks as if you have a part to replace, if the configuration allows it... otherwise, is it under warrnty still?
 

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RELEVANCY SCORE 48.4

Hi all,

Just before Christmas, a friend was using my laptop looking at a rather popular website, when all of a sudden loads of error messages came up and the lappy shut down. When booting back up, was going straight back to a black screen with the above error.

I've been told either the hard drive or cmos is knackered but this is without actually looking at it properly. Can anyone shed any light on it? Tried to boot into BIOS but no joy using any methods.

Thanks

Paul

EDIT***Smartphone put PXE-01 but should read PXE-E61****
 

A:PXE-01 Media Test Failure

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RELEVANCY SCORE 48.4

Hi. I gave my sisiter a refurbished Gateway 500S for Christmas. I checked it out before hand and everything was running just fine. She just called me and told me when she got it home and plugged it in and went to boot up she is getting an error message that says media test failure check cable. I told her to open it up and check to see if all the cables were pushed in tightly. She said they are. Any suggestions?
 

A:Media Test Failure

A loose cable does seem to be high on the list especially since the computer was moved. Have her recheck the data cable from the MB to the HD.

Go into BIOS and check the boot settings. Did you leave anything in the CD or floppy drive (if there is one)?
 

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