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PC won't boot after unplugging the optical drives.

Q: PC won't boot after unplugging the optical drives.

Running W7 HP on an old home built pc with an Intel mobo (D845BG). 2g ram.
Great running hardware for XP. No boot delay in XP.
Upgraded flawlessly to 7; runs fine. No problems at all with OS.

Two 80g Maxtors, cable select, first ribbon position each on primary (the boot drive) & secondary channels. DVD drive & CD drive, cable select, second ribbon positions.

Upon bootup, real quick to the "Starting Windows" with the swirly stuff. Then suddenly, the red light goes off and the bootup stalls for one full minute. It then resumes on it's way to the desktop.

Performed a boot, with logging, and did a printout. Then I booted in Safe Mode to see where the stall is. Rips along until CLASSPNP.SYS shows. Then the 1 minute, then it continues. The driver that loads after CLASS... is cdrom.sys. It loads successfully after the 1 minute delay.

I figure one of the optical drives may be dodgy, so I unplug the power to both to see if the problem goes away. Now the pc won't boot at all - boot failure error. Curious!
Wondering if pinning the 4 pieces master & slave may help?

RELEVANCY SCORE 200
Preferred Solution: PC won't boot after unplugging the optical drives.

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: PC won't boot after unplugging the optical drives.

It might pay you to check your boot settings in the system BIOS.

If necessary, change the first boot device to your hard drive, and then see what happens when you reboot.

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RELEVANCY SCORE 66.4

This has happened numerous times before, when I accidentally yanked out the optical audio cable connected to my headphones, and my PC shuts itself down. This is usually during an active game or program, and it won't always shutdown the pc if it happens but after the 2nd or 3rd time of doing it, my PC shutdown (with a Windows shutting down screen).

Before I've always been able to start up again without any issues, but this time when I booted back up I get an error at POST screen which says "USB Device Over Current Status Detected !! Will Shut Down In 15 Seconds". So I tried every simple thing I could, unplugging all usb cables (3 in the rear usb ports) and disconnecting the front ports from the mobo.

I do recall having some trouble with the motherboard's usb ports before, so I really hope this isn't because I have a faulty motherboard and I've just finished it off after this.

Specs:
Asus P8Z68-V LK
Intel Core i5-3570K 3.40 GHz
Silencer Mk II 950watt PSU
8GB DDR3 RAM
2x GTX 570 SLI
Tritton Pro Headphones (with external power source)
 

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RELEVANCY SCORE 65.2

When I boot my pc it freezes on the boot unless i press F10 and select my primary drive. If I press F2 to get into my bios it also freezes. Once I get into windows (booting slower then normal) I can not see my optical drives. The optical drives are showing in the device manager however. HELP PLZ

My box: eMachine T6520 AMD 64 3400 with 2gb ram 2 hard drives and ati pci-e X800

Any ideas?
 

A:wierd boot and optical drives missing

Try resetting CMOS. Unplug the machine and remove the battery for 30 minutes or so. You can do it faster if there is a jumper on your borad for clearing it.
 

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RELEVANCY SCORE 64.8

A strange problem, nothing critical, but I found it annoying that my optical sata drives will not boot from a bootable disk when in AHCI mode in Bios. If I switch the drive mode to native IDE then I can boot just fine from either of the Opitcal Sata drives.

I have done some searching and found this has been a problem out for some builds/MB in the past but you would think with a new MB and Sata controller and such this would no longer be a problem.

If you look at my specs you will see the Gigabyte MB. The documentation is fuzzy on the sata ports. There is a setting to put SATA port 4/5 into some kind of IDE support mode. I currently have the slots 0 - 3, used for all the drives. 0 & 1 for HDD, and 2 & 3 for the optical drives, wondering if I use the 4/5 slots for the SATA and set the bios to the 4/5 ide support if this might solve my little problem.

Has anyone else out there run into a similar problem?

A:AHCI mode no boot from sata optical drives

Optical drives to my knowledge don't benefit from AHCI.
You have 2 controllers, Intel and Gigabyte.

1. Install SATA hard drives on the Intel controller and set it to AHCI.
2. Install Optical drives to the Gigabyte controller and set it to IDE.

Even if you did set all controllers to AHCI, double check the boot option and make sure that the optical drives are set as the first boot device.

Ideally, the hard drives take advantage of AHCI, so it doesn't matter whether the optical drive is set to AHCI or IDE.

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RELEVANCY SCORE 57.6

I've got an old Dell Inspiron 8200 PC that the office uses as shared storage, printer server etc, and it's been having issues seeing USB drives correctly (Although the laser printer that's on USB has never ever had a problem!?!)

Yesterday it dawned on me that instead of plugging in the extra 2 drives I need I could put another couple of hard drives in, in place of the optical drives, that are never used on that machine.

So after a bit vague googling it seemed this was possible, so I went ahead and removed both optical drives, replacing them with 2 hard drives, (so now the PC has 4 internal drives).

... and they work! You wouldn't believe the hassle I've had with NetworkAttachedStorage and various different USB drives, while figuring out that this machine doesn't like USB drives!)

The thing is: the drives seem to be running really slowly. Is this because CD drives won't need to receive data as fast as hard drives do? Is there any way of setting it up to send data faster to these drives?
 

A:Plugging Hard Drives into to Optical Drives' IDE Cable?

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RELEVANCY SCORE 57.6

Hi there,

Well let me describe my set up first. I'm running a HP Pavilion dv2000 (Vista Home Premium) series laptop, and I have two external hard drives connected to the laptop through a 4-port USB Hub. The two I have are a Western Digital MyBook 1110, and a Seagate FreeAgent Pro. Both have an AC power supply and are plugged into a power strip. There have been no recent software or hardware changes.

TSG SysInfo said:

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium ,
Service Pack 2, 32 bit Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz, x64 Family 6 Model 15 Stepping 13 Processor Count: 2 RAM: 3069 Mb
Graphics Card: NVIDIA GeForce 8400M GS , 128 Mb
Hard Drives: C: Total - 141729 MB, Free - 8242 MB; D: Total - 10895 MB, Free - 2388 MB; H: Total - 1907057 MB, Free - 1108407 MB; K: Total - 476937 MB, Free - 361550 MB;
Motherboard: Wistron, 30CE, 80.52,
Antivirus: avast! Antivirus, Updated and EnabledClick to expand...

Now, this is what happened. A couple of days ago, when I plugged my USB Hub into my laptop, I realized that my two ext. hard drives were no longer being shown in My Computer, nor were they being shown in Disk Management. When I checked in Device Manager, they still showed up; when I right clicked on the Safely Remove Hardware icon in the system tray, they still showed. Another weird thing is that the WD MyBook comes with a virtual drive, which can still be accessed and used normally d... Read more

A:External Hard Drives suddenly not detected after unplugging/replugging

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RELEVANCY SCORE 52.4

Hey all. Sorry if this question has really obvious solution but I've been bashing my head against this for a few hours this afternoon and am getting nowhere.

I have downloaded the Win7 RC1 ISO and "burnt" it onto a 16GB OCZ Throttle eSATA / USB drive (exactly as in the SevenForums tutorial). I can boot from this drive and install Windows with no problem.

But... I believe the 200MB system partition is somehow being placed on the flash drive, because once I disconnect it and attempt to boot, I get the standard "DISK BOOT FAILURE..." message.

I've followed the suggestions on the "How to avoid 200MB hidden system partition" page (i.e., pre-create the desired partitions on the installation drive rather than installing to unallocated space), but I'm still getting the problem.

The "Windows might create additional partitions..." dialog box popped up once, on my first installation attempt - and I did foolishly click "OK" to it. It hasn't appeared since for me to click "Cancel" to, however much I try deleting and remaking partitions

Has anything changed in RC1 regarding the system partition? Is it more persistent in creating it than it was with the Beta? If anyone could give me some tips I would be very grateful indeed Thanks!

A:No boot after unplugging setup drive

The 100MB partition is for Repair purposes and should automatically be a part of the installation hard disk (even though it's an alltogether seperate partition).

You may want to check to see what disk the partition has been assigned to, run Computer Management from the start menu search box. See the screenshot and you'll notice that each disk is broken up into partitions (see highlight for Disk 0).

As for changing this option i'll look more closely into it for you

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RELEVANCY SCORE 52.4

Yesterday I noticed that my DVD Reader & DVD burner were not displayed in MY Computer.. They are detected and shown in the bios and during initial startup but not in windows..
What WAS bad timing I've since turned off System Restore while bug hunting and so cant go back..
I've also found that my Acronis True Image claims it cannot detect ANY hard drives... and I have 3, all of which I see and can access...

I tried running sfc /scannow from command but it tells me the cd I put in was incorrect, it isn't.. so I guess its either not seeing the drive either or is , like me, confused..

I can do a restore from boot but I'm hoping someone can shed some light upon this strange abberation. In CP/Device Manager it show a yellow exclamation next to the optical drives and says its probable the drivers are corrupt.. but its looking more like the IDE system has problems as clearly the HDDs are not being perceived as they should be..

Any ideas??

ND.. the only program that was installed around that time was a trial version of XPRepair which, after it demanded registration to do anything other than detect, I uninstalled thru Add/Remove.. but it didnt go ( ???.. hmmmm?) so I took it out of the startup and physically removed it.. Still no go on the CD/DVD..
 

A:Can't see my optical drives in XP Pro

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RELEVANCY SCORE 52.4

Hey guys, I am having a problem with my MSI 915P/G socket T(LGA 775) mobo. When I got my HD and my optical drvie in and go to setup windows, it laods a bit and gives me an error, or it will tell me a file is corrupted. I have tried setting up the HD and optical drvie in all sorts of confgiurations to no avail. I need some help, thanks.
 

A:MSI and optical drives.

Have you tried flashing the bios to the latest version?
 

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RELEVANCY SCORE 52.4

I just bought a SAMSUNG sh-202 super writer so I that can burn dual layered dvds. After I unplugged the old one and plugged in this one the D: and E: drives are missing! I noticed this after roxio said that I had no drive selected. I tried all this bs with deleting registry info and installing nero but none of that crap worked. I do not know what is wrong but I will answer any questions needed to diagnose the problem. Please Help!!! This is pissing me off!
 

A:Where did my optical drives go?

What OS are you running?

There's a fairly common problem with Windows XP x64 that causes the IDE drives to disappear.

IF you don't have XP,

1. Click start

2. Control Panel

3. Admin Tools

4. Computer Managment

5. Double click "storage"

Tell me what you see....
Regards,

Alex.
 

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RELEVANCY SCORE 52.4

Hi,

I have been asked to fix a friends pc. The problem is this - the optical drives are not displayed in My Computer and when I look in Device Manager both the DVD & the CD drive have an exclamation mark beside them. When I right click on them the Device status is as follows;

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

When I click Update Driver Windows says it cannot find a better driver than what is already installed.

I also tried Scan for Hardware Changes as in the MS docs but no joy.

Any advice on what to do next?
 

A:Optical drives

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RELEVANCY SCORE 52.4

Hi All!

My optical drives, DVD and CD drives are not visible in my computer. But they are visible when I go to BIOS. But when I insert a disc after booting, neither it autoruns nor I could explore as the drives are not at all visible in My Computer.

OS is Win XP SP2

A:Optical Drives

is this a new problem?

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RELEVANCY SCORE 52.4

I have two DVD drives on my pc. When I eject the disk in one drive, it says that it is prepairing to eject and takes several seconds to eject.

I can put the same disk in the other drive and it will eject immediately.

Does anyone know why the two drives act differently?
 

A:Optical Drives

How long it takes to eject depends entirely on the make & model of the CD drive; Some can do it more quickly than others.

(Please don't shoot me down in flames by saying both of your drives are the same model!)
 

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RELEVANCY SCORE 52.4

Just recently finished installing new Gigabyte GA-Z77X-D3H mobo into existing case and new installation of Win 64bit on a new HDD. I have two HDDs - C and D and two CD/DVD optical drives which should be E & F but am only seeing E - that is, only one of the drives (in both Device Manager, Disk Management and Explorer).

I have proved, by swapping the SATA leads over, that both optical drives work - and their LEDS both blink when I am booting up. They are connected, respectively to SATA ports 6 & 7 on the mobo. Both optical drives worked with the previous MSI mobo before it gave up the ghost. FYI, my HDD 'D' drive holds the previous OS so is effectively not acccessible, though it is visible.

When I go into BIOS Features / Boot Option Priorities / Boot Option #1 or #2, I can see:
PO: WDC WD10EZRX-00A8LBO
SATA PM: TSSTCORP CDDVCW SH-S

However, when I go into CD/DVD ROM Drive BBS Priorities / Boot Option #1 or #2, I see:
SATA PM: TSSTCORP CDDVCW SH-S
SATA PS: TSSTCORP CDDVCW SH-S

From this, it would appear that the BIOS is seeing both of the optical drives

I don't know if it is of any relevance, but under CSM support / Display Boot Option Control it is set for Legacy Only.

Any assistance to see and use both optical drives will be appreciated.
Thanks Pedro

A:Have two optical drives but can only see and use one

Hum Pedro mate just what is showing up in Computer management like in my pic.

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RELEVANCY SCORE 52.4

I have a computer here - I have installed a second CD Drive (a cd-rom, to jjoin the current CDRW).. Now the problem is only the secondary master drive works - no matter the combination (slave/master, primary/secondary) I cannot get both drives going - it's always just the primary master that works. After booting off a startup disk both drives work fine in DOS.. But they arent found In windows device manager... Any help??
 

A:2 Optical Drives under Win XP

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RELEVANCY SCORE 52.4

"My Computer" in WinXP SP2 no longer displays my 4 virtual, and 1 physical optical drives.

Device manager reports that windows successfully loaded the drivers for each "drive".

Honestly I am totally puzzled by their disappearance. How can I go about getting them back?

Thanks!
 

A:XP: Optical drives gone?

Bump
 

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RELEVANCY SCORE 52.4

Marvel controller and SATA mode are both set to IDE.
The ISO firmware update was burned to two disks using different software - to be certain that they were good, and further verified for integrity.

Two optical drives are installed - a DVD RW and a CD RW. Both were tried (with the ISO the only disc in either drive at the time.)
The resultant DOS screen...

Cannot open CD-ROM device "CDROM001"
CDR cache will not stay resident
SHSUCDX can't install
Unable to find CD-ROM drive

The drive is definitely active in the system, as the W7 install disc loads perfectly. The two drives are available via the BIOS and in W7.

Where have I failed?

A:ISO CD can't see optical drives

I presume that you had downloaded the bootable ISO from some website and trying to update the firmware of the Marvell controller.

If the downloaded ISO itself is corrupt, burning it to any number of CDs/DVDs and verifying the burn integrity is not going to help.

1. Redownload the ISO from the manufacturer's website.

2. (Optional) Make a file hash check - CRC 32/ MD5 / SHA-1 -, if that information is available, to check the integrity of the downloaded ISO.

3. (Again optional ) Burn the bootable ISO to a CD-RW instead of CD-R and try. (Use a known-to-be good optical Media such as Verbatim/JVC/Taiyo Yuden and burn the ISO at a lower speed instead of the maximum speed.) Better still make a bootable USB pen drive and boot from USB to save on optical media.
Universal USB Installer – Easy as 1 2 3 | USB Pen Drive Linux

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RELEVANCY SCORE 52.4

My DVD drives seem to be running slow. I am having trouble loading games.
Seems to take a long time. My system specs are the same as in my profile.
Any ideas anyone?
Thanks
 

A:Optical Drives

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RELEVANCY SCORE 52.4

Hi all, This is more of an informational question or inquiry. I like optical drives with my laptops as I like to watch movies and such while traveling, during downtime at work, and on planes where you really can't easily log into Netflix, for example, and stream. Obviously, a lot depends upon the airline but that's generally true. Anyway, I've noticed that as beautiful as HP's newer laptop and convertible laptops are, they don't seem to include optical drives. Has HP completely gone away from them? I am in the market for a 15" laptop with an internal optical drive, not an external drive, whch sort of defeats the purpose of a lightweight and portable laptop. Are there any left? I can't seem to find any. I'm looking for a Core I5-ish processor laptop, with at least 500GB of hard drive size, with a 15" screen. Acer has exactly what I'm looking for in their Aspire E575 series, but as a longtime satisfied HP user (one desktop 10 years back, two Envys, an X2, and a Star Wars laptop) I wanted to give HP my business first, if possible.  Many thanks for any suggestions, Bob

A:Has HP done away with optical drives?

Hi,               Check the below unit from the HP Shopping site and this unit as Optical disk drive. http://store.hp.com/us/en/pdp/Laptops/hp-pavilion---15z-laptop-%28touch-option-available%29-v0n65av-...  Or call the HP Shopping customer care and they will be able to give more options.

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RELEVANCY SCORE 52

OK my first post here. I'm usually pretty good at searching out problems and solving them but this one has me stumped.
On the same PC, two different optical drives on two different controllers (one onboard IDE ASUS DRW-1612BL, on PCI SATA Silicon Image SiI 3114 controller a SONY BWU-200S) have suddenly stopped reading disks under XPPro.
"windows cannot read from this disk. The file system may be corrupt..etc" Doesn't matter what kind of disk - DVD, DVD-ROM, CD data or BluRay data. (one drive is a Sony BD writer)

Here is what I have already tried:
Booted in safe mode - drives worked properly!
Both drives will read disks at boot (eg XP install disk)

So I'm fairly sure I've ruled out hardware, but not a hardware driver that only loads under XP outside of safe mode.
I have installed new hardware: An Atto Celerity FC-41ES Fibre Channel Controller. I have this same card running the same drivers on other PCs without this weird effect. Still it could be the culprit as the timeframes seem to match.
Under XP I can see the sessions on the disks in Nero but cannot read them.

Any ideas before I pull the Atto card and test? I've tried rolling back the PC too but ng.

The motherboard is an ASUS P5N32E SLI PLUS and up to now has been the most rock solid PC in the house.
 

A:Optical drives not reading in XP

I take it XP has just reciently been loaded?
Outside of Safe mode?
 

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RELEVANCY SCORE 52

I've got a BDROM and 2 DVDROMs in my computer, but can't get them to all function at the same time. At first I thought one of my DVD drives was broken, as my computer only recognised the BD and 1 DVD, until after a restart the nonfunctioning DVD drive was working but the other disappeared. The non functioning DVD is not recognised anywhere on my computer (Device Manager, Disk Management or My Computer) and switches between my first and second DVD drive every few start ups, the BDROM always works. Is there any reason I can't have 3 optical drives functioning at once??

Illyriad.

A:Multiple Optical Drives

Clarification; you want all three drives to work simultaneously or just have all three to be able to function properly.

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RELEVANCY SCORE 52

ok, heres the thing. I just upgraded my computer a week ago and added a new 200gb hard drive to my rig, but thats not the point. My 2 optical drives, one that can write DVDs and another that can only write normal CDs, the one that can write DVDs can still read DVDs and CDs but cant write at all, Nero wont detect it. On the other hand, the drive that can only write CDs has been infested by evil pixies, or thats just what my friend says, but anyways, it only writes, doesnt read anymore, it was able for a few days after i added the new harddrive tho. I place a CD in and it makes fizzy sounds like a normal optical drive does but not as loud as it used too. the computer acts as if nothing happened. when i click on the drive icon in my computer, it just opens up to an empty space. but whats funny is that it still actually writes....

here are my 2 or 3 questions:

1) I installed on the new hard drive i bought and have 2 OSes (both XP SP2) on my computer, i use only 1(on new 200gb drive) cuz the other one(on old drive) says its corrupted when i select it durin booting. Is this optical drive problem due to the hard drives?

2) Is it there something wrong with the mechanism on the "CD only" optical drives?

3) Is there a problem with the driver of firmware of the DVD optical drives?

additional info:
-DVDRW drive: LITE-ON DVDRW SOHW-1673S
-CDRW drive: LITE-ON LTR-52327S
-Both OSes on both hard drives are WINXP SP2, one of them is corrupted
-Mobo is some intel m... Read more

A:Optical Drives from another realm...

try ininstalling the IDe channel the optical drives are on and rebooting. windows will automatically reinstall the IDE channel and the drives on boot up. I would aslo do something about the corrupted drive. either reformatting it. or disconnecting it.
 

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RELEVANCY SCORE 52

I have built 10 or so new systems.I always just hook up the IDE cable and power cable on burners and dvd players and everything works fine.A friend asked me what the small cable with 4 pin connector was for,the little cable they send with all new optical drives.I couldnt really answer him.I have never hooked them up .What exactly are they for?any benefit from using them?
 

A:Hooking Up Optical Drives

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RELEVANCY SCORE 52

My CD ROM drive and my DVD burner are missing from "My Computer". They both show in device manager with the notation that they are working properly. I uninstalled them from device manager and restarted the computer hoping that that would solve the problem, but it did not. The restart reinstalled them so I know that the connections are ok, but they are not in "My Computer". Any suggestions?

Phil Maio
 

A:Optical drives not in My Computer

Try This:
http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
 

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RELEVANCY SCORE 52

I think it was after the updates loaded for windows incl. sp1 or after the vista patch for the game witcher which came from the microsoft site. Problem is that my optical drives dissappeared and the wireless adapter seemed to become D drive.
Device manager says drivers missing but windows says has latest drivers. Have disk for both LG drives but computer cant see drive to be able to run. Help pls.

A:Optical drives dissapeared

Look in the device manager under dvd/cd rom drives and right click to uninstall there. Following a system restart Windows should see the default drivers installed automatically. You can also look in the Disk Management tool with a disk in each drive to see if a drive letter is presently assigned to each one.

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RELEVANCY SCORE 52

I have an HP Pavilion zd7058cl laptop. The optical drive is a GCC-4241N (SO5DA)
Which I believe is made by LG. The HP part number is 344860-001. Since this
is a DVD-ROM/CD-RW, I would like to replace it with a DVD+/-RW. Are the optical drives in laptops designed to only fit a specific make and model or is there a way to install a product not offered by the laptop manufacture.
 

A:LapTop optical drives

The drives themselves are usually fairly universal. It is usually only the casing and the facia that are different - and they are screwed on.
 

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RELEVANCY SCORE 52

I just noticed I don't have my optical drives! I went to look at some files on a CD and noticed the drive letters under My Computer weren't there. I seldom access my optical drives, so this situation may have existed for quite some time without my notice.

They light up when I open the doors and seem to run. They seem to go through the POST check, lighting up in sequence.

I turned the computer off and reseated the connectors, but they seemed fine. Nothing loose. This didn't help.

They are no longer in Device Manager and when I run "Add New Hardware" to re-install the drivers, it doesn't find anything new to install.

Belarc Advisor doesn't see them either.

I have a DVD/CD-ROM read/write drive and a CD read/write. Also a 3.5 floppy, which is fine. Everything else seems fine, except for these two disappeared drives!

I ran Spyware Doctor and AVG virus and AVG spyware earlier today, after doing the MS patches, also did disc cleaning and defragging. It could have something to do with the patches? There was nothing found by the anti-malware programs except the usual tracking cookies.

It's unlikely that both optical drives have failed at the same time, besides they both appear to be working . . . and the computer appears to recognize them during the POST.

Trying to find the drives using a DOS command prompt, nothing except the two partitions on my HD, and the 3.5, show up.

Anyone have any ideas? This has to be something simple. ... Read more

A:Optical Drives Have Disappeared

Are they enabled in BIOS?
If these are IDE/ATA, are the jumpers set correctly (Master/Slave)?
 

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RELEVANCY SCORE 52

Hi
I have 2 ide optical drives, a CD-ROM and a DVD-RW. When I plug the DVD-RW in set up as a master drive my computer recognizes it and it works fine.
When I plug the CD-ROM in under a slave drive neither of the drives are recognized and don't work.
From what I understand 1 needs to be a master and the other a slave, which I have done and they don't work. I know they both work fine because I have checked them on another of my computers.
Any ideas?
Thanks in advance

A:Attaching 2 optical drives help!

Set the drive on the end of the cable to master and the drive in the middle to slave and it should work. this will work on most motherbords even if they were set to cable select to start with.

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RELEVANCY SCORE 52

I just put together a system and installed Vista. After a few days of using it, the DVD writer stopped working. Also, Daemon Tools does not work. In "My Computer", no optical drives even show up. In Device Manager, both the physical DVD writer and the virtual dvd drive show up under DVD/CD-ROM drives, but both have an exclamation mark next to them. Under the device manager properties for both drives, it says:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. Code 39.

I click the driver tab, "Driver Details", and it only shows C:\Windows\System32\Drivers\cdrom.sys. I tried replacing the file from someone else's Vista machine, but it still doesn't work.

What could be wrong? Thanks for reading and replying.
 

A:Need Help, Optical Drives Not Working

Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
5. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
6. Quit Registry Editor, and then restart the computer.
 

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RELEVANCY SCORE 52

I have an Acer 5100. I have only used the dvd drive once and it worked fine. When i tried to use it again it would not open any CD or DVD I tried. It has Matshita DVD-Ram UJ-850S ATA device and the error message I got when I looked it up in the device manager was:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39). My question is...will the fix you posted here work for me also? I am running Windows VISTA. I have tried updating the driver online and it gives me the messege: the best driver software for your device is already installed.
 

A:Missing optical drives.

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Thanks for your cooperation.
Download CDgone, right click on the downloaded file and choose Extract All, then double-click on cdgone.reg Say "Yes" to the merge question and then reboot. See if the drives have returned. You may have to re-install CD burning applications, since they're the ones that tinker with the filter setting in the registry that caused the drives to disappear.
 

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RELEVANCY SCORE 52

I was cleaning out my hard drive and streamlining my startup files and when I was done neither of my optical drives worked (CDRW and DVD+RW - both Buslink). Neither of them show up in "My Computer" and both have yellow !'s next to them in the device manager. At first when I clicked on them in the device manager I got Error #41. The advice in the troubleshooter was to uninstall them and then go through the add new hardware wizzard. I did this and they are back in the device manager with the !'s by them but now I get this error message Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Click Troubleshoot to start the troubleshooter for this device. The advice in the troubleshooter is the same and I've tried this twice. Any ideas. I also tried rebooting twice and reinstalling the drives but when the show up on the list of uninstalled hardware I click on them and am back where I started. Thanks so much in advance for your help!!
Mike
 

A:Can't reinstall my optical drives!

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RELEVANCY SCORE 52

I have a MB that supports 12 hard drives... Yep; Count 'em.. 4 eide, 4 SATA 150, 4 SATA 3.0GB. All RAID capable. Currently running 2 optical drives on eide and 2 non RAID drives on 2 of the SATA 3.0Gb connections. Gonna upgrade my computer with some heat producing components and want to increase the air flow in my case by getting rid of the eide opticals and the cables that go with then.

My upgrade plan: Buy new optical SATA drives and put them on the SATA 150 connections of I can run RAID 0+1 on the SATA 3.0Gb connections.

Question: Do the SATA optical drives need to be on the SATA 300 connections or will they be perfectly happy (fast as they can be) on the SATA 150?

A:Optical drives on SATA 150?

Ooops! Posted this on the wrong forum.. Is there any way I can move it to the Hard Drive Forum without retyping it?

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I'm wanting to put together a new system using a matx motherboard along with a SATA hard drive together and two SATA DVD drives--one a combo burner/reader, the other a reader (player) only, if they in fact make a reader-only drive. When I looked on a few sites to check pricing and specs, I only see a relative few SATA optical drives available compared to PATA optical drives. Why is this the case especially since SATA hard drive offerings seem to be about as numerous as PATA hard drives? Is there some sort of problem with SATA and optical?

If in the mean time I want to use my existing PATA DVD burner and reader drives on this new motherboard hooked up to a SATA hard drive will that pose a problem? I would like to eventually go all-SATA, but looks like I'll have to wait for the optical drive manufacturers to catch up with the hard drive manufacturers for more availability to choose from. Though I haven't checked out all the optical drive manufacturers, I did check a number of them and only units by Plextor.
 

A:Why not many SATA optical drives available

It's all about supply and demand.. There is just no real demand for SATA opticals yet.

PATA is fast enough to cater for the fastest optical drives and with SATA ports still being scarce on most motherboards, it is better to spare those for hard drives and use the legacy IDE ports for optical.
 

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RELEVANCY SCORE 52

i recently upgraded my computer. i put in-
asus sli deluxe mobo
athlon 64 3500+
geforce 6600gt
antec neo power 480 watt psu

during the upgrade, i life all of the optical and hard drives on their same ide channels with their same settings.

after the upgrade, my optical drives stopped working.
on my secondary ide channel, i had a plextor cdrw premium set as the master, and a samsung TS-H552U dl dvdrw set as the slave

THE PROBLEM - when i put a disc into either of the optical drives, my pc reboots after about 15 seconds.

things i have done since-
-switched drives to different master/slave settings
-taken the cdrw drive completely off of that channel and made the dvd rw the master
-checked the device manager, which still tells me that the drives are "working properly"

does anyone know what this could be? one person said to check and see if the 12v+ line of my psu was too weak.
it shows that line getting about 11.89 volts

anyone????????????????????????????????????????????????????
 

A:help! optical drives reboot my pc!

So now you have this Brick yes?
IDE 1: C=Primary Master. CDRW=Primary Slave
IDE 2: DVDRW=Seconday Master
Forget about the drive letters for the mo.
Have you tried Cable Select on the dvd
 

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RELEVANCY SCORE 52

I'm having big problems with both of my optical drives:

1) TSST Corp DVD+-RW TS-H553A original drive in my Dell E521.
Currently it won't work at all - wont recognize any disk placed in carrier.

2) Lite-on DVDRW SHM-165S6S
Recognizes audio cd's, data cd's and dvd movies, but fails to recognise dvd recordable disks.

I can't seem to find a driver for either in case that was the problem.

Don't know if the info is also required, but graphics driver is ATI 2dvag (6.14.10
6618) - 256 MB Radeon X1300pro.

I would really appreciate any help.
 

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RELEVANCY SCORE 52

I have a major problem with my optical drive. I have a Sony DR blue Raydrive and another drive that is DVD RW not sure of the brand.a folder has been mistakenly deleted and now I cannot use my optical drives. When I tried to run system restore it tells me that I can't run until a desk check is done. I cannot run disk check because it tells me that my system is corrupt.even though the device manager sees the drives they do not appear in my computer. I don't have access to my Windows DVD and am unable to run it. Can anyone suggest a solution to my problem?

I am running Windows 7 64 Pro.
 

A:Solved: optical drives

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RELEVANCY SCORE 52

Hello Everybody, Sorry I Haven't Wrote In Awhile. I've Come Across A Very Serious Problem That I Need Help With. Briefly, I'm Running An Asus Motherboard, 3.0 Pentium Single Core, 3 Gigs Of Kingston Ram, Audigy 7.1 Sound Card, Ati 850x Video Card, Sony Dvd Burner, Sony Rom, Sony Floppy And Ahp Dvd External Copier Hooked Up By Usb. First Of All I Had Swapped The Video Cards Taking Out An Ati 1650 Pro And Putting In The 850x Card. I Dumped All The Drivers And Software On Both Computers First, Did The Swap And Reinstalled All Software. Both Systems Ran Perfect. Turned Them Off And Went On My Business. About 2 Weeks Later I Fired Up Both Systems And The Other System Now With The Ati 1650 Pro Works Perfectly, This System Now With The Ati 850x Came On And Suddenly Could Not See Any Optical Drives. The Bios Sees Them, But My Computer Doesn't!!!!! I've Updated Drivers, Uninstalled And Reinstalled Drivers, Gone Into Safe Mode.....no Change. The Hp Dvd Writer That Is Hooked Up To The Usb Can't Be Seen Either!!!!??? I Need Help Folks!!!!?????
 

A:Lost Optical Drives

Hey Larry,
did you get this resolved?
 

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RELEVANCY SCORE 52

i been reading about these things for over an half of a year. can anyone with first person experience tell me if they are any better than an IDE optical drive
 

A:SATA optical drives

No they are not better... about the same, with similar short term reliability of about a year or less. But they are easy to install, and are nearly necessary on installing some motherboards. They cost more to install because the cables are generally more expensive. Should be $3.50 for the necessary SATA cable, but a lot of places are charging $8.95 to $12.50 for them. I have not seen any that come with the SATA cable.
 

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RELEVANCY SCORE 52

I have a Dell Dimension 2400 with Windows XP SP2 and the CD-Rom is a Hitachi-LG (HL-DT-ST CD-ROM GCR-8483B). My other drive is SONY CD-RW CRX216E. I noticed it was taking a lot longer to rip cds with the cd-rom, so I re-ran some benchmarks with Fresh Diagnose. Last year the read speed was 4.28 MB/Sec, now it's 1.66 MB/Sec. There was a newer version of firmware on the Dell download site that I downloaded and installed, but there was no improvement in speed.

I started using the cd-burner and it would rip at between 30x and 40x, so I didn't notice any slow down like I did with the cd-rom. But I thought I'd run a benchmark on that one too, 4.66 MB/Sec last year, now 2.53 MB/Sec.

Does anyone what could be causing this? What things could I try to see if I can improve the read speed?
 

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RELEVANCY SCORE 52

burned a cd last night - today started up my pc and neither my dvd drive nor my cd-rw drive are functioning. both show up in device manager with an ! on their icon and both have an error message along the lines of "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)". This worries me - i haven't done anything that should affect the registry since i last used the optical drives.
i tried uninstalling and reinstalling the drives in device manager and i tried a couple of reboots/ what next tsg?
 

A:optical drives quit

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RELEVANCY SCORE 52

I am completing a new build PC on a Gigabyte GA-H55MHUD2H board using SATA hdd. For the first time I have bought a SATA (rather than the common, legacy IDE) optical drive by Samsung model SH-S223 22x. I stumbled across a forum post warning against selecting AHCI because lock-ups and BSOD events would be caused by the combination of an optical drive and AHCI mode. I subsequently found a specific reference to this Samsung drive by a guy who like me had purchased it fitting into a new build. With AHCI mode on it would not even boot from the DVD Win 7 installations disk!!!!!

I am reluctant to engage myself in all the hassle for overcoming the deficiencies of these hardware incompatibilities but for one thing - I bought a very nice Coolermaster 690 II Advance case and it has a sexy SATA hdd dock very conveniently placed on top of the case which I planned to use as a hot swap port slipping in an hdd for convenient transfer and file backup.

Can anyone shed light on these problems and confirm whether or not they are now resolved? A shufty at the Gigabyte and Samsung websites turned up nothing but I guess it is a BIOS problem anyway? Perhaps I should stick with IDE mode and patiently power down between docking and undocking the portable hdd.

A:AHCI and optical drives

I cannot speak on specifics relating to a Gigabyte motherboard and Samsung drive or with Intel. However, in my setup (specs below) I have 2 SATA ODDs (one Blu-Ray/HDDVD/DVDRW+/- and the other DVDROM) with AHCI enabled (actually RAID). I have not had any problems whatsoever booting from either of the ODDs

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RELEVANCY SCORE 52

These are my computer specs: http://www.cavalryforces.com/upload/files/temp/Report.txt

This is the problem: I got an old hard drive from a friend and I switched around the master/slave settings on all of my drives. My 120GB primary and the 6GB backup drive were recognized and worked fine. IDE1 and IDE2 are the hard drives and IDE3 and IDE4 are the optical drives. The optical drives have power because I can open and close them but they aren't recognized. I flashed my BIOS on my mobo to the latest version (Soyo P4I875P Dragon 2 Platinum http://www.soyousa.com) and updated my chipset drivers (Intel 875P http://support.intel.com/support/chipsets/index.htm) I've tried the optimized and fail safe defaults in my bios as well as tweaking different options. PLEASE HELP!!!!!!!
 

A:Optical Drives Not Recognized

Have you tried putting both optical drives on the Cable Select jumper setting?
 

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RELEVANCY SCORE 52

Hi all,
I seem to have an extra drive letter that is NOT actually used, ie' the F: drive letter which is seen as a CD drive, whereas my DVD drive (the only single one) is actually E:

Everything is working fine and the drive actually used is E: but I would like to know how to delete this F: letter drive as it is simply not used. I have attached 2 images one of Disk Management window here...



and the other of the My Computer window view showing the other unused drive letter here...

If someone could please tell me how to get rid of this unused letter I would be really grateful, obviously if it showed up in the Disk Management section it could easily be done but I just can't think of how else to delete it.

Thank you very much.

A:Win 7 sees 2 optical drives (E: & F:) where there is only one

If you right click its icon in the Explorer window and select properties, what does it say about this phantom drive?

I've seen some software create virtual CDs (VCD) that'll show up like that (software installed from some brands of external hard drives and I think even that U3 software on Sandisk USB flash drives).

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RELEVANCY SCORE 52

Could not open I-tunes. Error said some files missing. Downloaded I-tunes again. After installing I-tunes neither Optical drive (DVD burners) was recognized.
 

A:Optical drives not recognized.

have you tried uninstalling i-tunes?
 

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RELEVANCY SCORE 52

I want to build a computer, AMD preferably, with 4 IDE drives, but the ASUS motherboards I am considering have only 1 IDE channel on the motherboard.

The computer will run Win XP Pro SP2.

Somewhere, I read that it is not a good idea to put 2 optical IDE drives on the same ribbon cable.

2. If I use an IDE controller card, in a PCI slot, can I boot to 1 of the drives on said card?

Thanks for your help.

RF123
 

A:IDE optical drives on same cable

not sure about your second question but I've always put my optical drives on one cable and never had an issue.
 

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RELEVANCY SCORE 52

I have an older HP Pavilion Core 2 Duo (2.4ghz) running Vista Home.

One evening we were watching an Blu Ray on the LG Blu Ray player that's about 2 years old. The next morning, Windows always gives me the error message that there is no disc in the drive, even when there is a disc in the drive.

We've tried DVDs, CDs and BDs in the blu ray drive and DVDs and CDs in the DVD-RW drive (original to the PC). When we try to right click on the drive and "explore" it always says there's no disc in the drive and ejects the drive drawers.

I've done all of the Windows updates since it stopped working. Since both of my drives stopped working makes me assume that it must be Windows and not a DOA drive.

I'm pretty sure the drives aren't labeled the same way they were when they were working, but I'm mostly speculating here.

I've run microsoft fix-it. It calls the drives "removable" determines that there is a problem and then doesn't fix anything.

I uninstalled both drives and then rebooted and had Windows reinstall the drivers for both drives. Same result.

Nothing on the windows "Your CD drive or DVD drive is missing or is not recognized by Windows or other programs" applied or helped.

Can someone help me with something that will work? This is a HTPC and my only DVD player. Thanks.
 

A:Optical Drives Problem

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