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BSOD crash during XP install

Q: BSOD crash during XP install

This is a continutation of another of my threads. Thought I'd make a new one because the problem has changed since the original thread and it'll just be alot less confusing.

Here is the sytstem I've just built.

- Thermaltake ToughPower 500W Modular Power Supply
- Intel Core 2 Duo E2200 "LGA775 Conroe" 2.20GHz
- Samsung SH-S203D 20x DVD±RW SATA Dual Layer ReWriter
- Gigabyte GA-73PVM-S2H GeForce 7100 Micro-ATX (Socket 775) PCI-Express DDR2 Motherboard
- Samsung SpinPoint T 500GB SATA-II 16MB Cache
- OCZ 2GB (2x1GB) PC2-6400C4 Dual Channel Platinum Revision 2 XTC Series DDR2

When I boot up the computer and start to install Windows XP it gets to the first part where it says 'Setup is loading files' and after that it says 'Setup is loading Windows' and then the screen goes blue and I get that message that tells you the computer has been shut down to prevent damage. The error code is - 0x0000007b (0xf78d2524, 0xc0000034, 0x00000000, 0x00000000
The error code may not have been the same, but I had something very similar to this happen with my last build. The difference being that the crashes would come at random times, but mostly during gaming. In this case the crash comes at exactly the same part each time, just as 'Setup is loading Windows'. With my last build the problem was my MSI motherboard didn't like running my GeIL RAM in dual channel. Obviously with this in mind my first thought was to try each stick of RAM, one at a time. Unfortunately no luck, although the first time I did it the error code did change slightly - 0x0000007b (0xf79e3524, 0xc0000034, 0x00000000, 0x00000000

I've tried running a scan on my hard drive and no errors were found. I also ran memtest through twice and again no errors were found. I've also, of course, looked inside my PC to check all connections are in firmly and nothing has come loose.

Really stumped as to what could be the problem. Anyone have any ideas?

Preferred Solution: BSOD crash during XP install

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD crash during XP install

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Hello 7forumteam,

I didn't tought that this things can happen to me , but it seems that I need your help

Recently I purchased a new SSD, the all famous 850 PRO SSD ... but as soon as installed Windows on it, got several crashes.

I couldn't install successfully all windows updates, because some of them failed and after that some got corrupted, tried to repair with all available tools, but still left 1-2 updates ... anyway, pointed my hand on RAPID because of accessing the memory and this was a possible reason, because some stability was reached after it was disabled( and disabled stay after my last successfully install of windows)

Anyway, because of those not sucessfully updates, started from scratch again with a new windows install, but didn't installed at all the samsung magician latest version till I was able to do a complet install + all updates ... installed the samsung magician and even without rapid mode I get BSOD.

Don't know what to say, but I want to remind you that I hadn't any issue in last 4 years with my system, no BSOD , no memory issue, my last windows install was 3 years ago ...

I don't know which hw or driver is conflicting with the SSD, so I'm posting my minidumps files.

Hope to get this fixed otherwise I will RMA this SSD back to samsung.

A:BSOD Crash on new SAMSUNG 850 PRO SSD 256 GB install

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

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Ever since I installed new RAM, which was 2 sticks of Silicon Power 8x2 RAM, my games have been crashing, and occasionally, I will get a blue screen of death. I tried using my original RAM, but it only uses 4gb out of 8gb, and some of my games won't launch. I tried ordering 2 sticks of 4gb RAM, but the problem keeps occurring. I have also tried to switch around my RAM in every combination, to no avail. I'm out of ideas, and I need some help.

Computer Specs:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Home, 64 bit, Build 18362, Installed 20191103005356.000000-240
Processor: AMD Ryzen 7 1800X Eight-Core Processor, AMD64 Family 23 Model 1 Stepping 1, CPU Count: 16
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce GTX 1060 6GB
Hard Drives: C: 930 GB (126 GB Free); D: 931 GB (324 GB Free);
Motherboard: Gigabyte Technology Co., Ltd. AX370-Gaming-CF, ver se1, s/n Default string
System: American Megatrends Inc., ver ALASKA - 1072009, s/n Default string
Antivirus: Windows Defender, Enabled and Updated

A:Games crash and BSOD occurs after I install new RAM

Crucial guarantees that there recommended RAM will work or you get a 100% refund.


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well I dont know if there is anything to be done with this unique problem. First off im running a Toshiba Satellite A215-S4757. Windows Vista Home Premium with an AMD Turion x2 64 with 2 gig memory.
My first problems started when I got a BSOD Resource_Manager_exception_not_handeled Stop: 0x0000010F (0x972DF0EC, 0x972DEDE8, 0x0000005, 0x872AB028)

when this happened I restarted my computer where it promptly crashed in about an hour while i was googling the first crash giving me the BSOD of IRQL_not_less_or_equal Stop: 0x0000000A . from here i proceeded to try and update ny drivers and then install vista service pack, (which I had thought i already had installed) during the Service pack installation after one of two reboots the installation initiates i got yet another BSOD.

stop: 0x000000CE (0x8FE4C62D, 0x00000008, 0x8FE4C62D, 0x00000000)

after the crash I tried booting the computer normally an I got the same BSOD before the computer even got to the login screen. When i attempt to boot in safe mode the computer just freezes on driver crcdisk.sys and never fully loads. I tried a system restore but the only restore point option is the failed service pack installation and the restore never fully finishes, it just sits at a window that says finalizing files. at this point about the only thing I can axcess is the cmd promt at the system repair screen after a failed booting and BSOD crash. I am at my wits end becasu... Read more

A:BSOD crash during service pack install

First try to save your stuff
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

Once your stuff is safe try this
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD.
Hard Disc Controller must be set to IDE in BIOS and Bios must be set to boot from the CD Boot Priority - Change

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.

Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard dis... Read more

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Hi all, been browsing this forum for a couple days to try and fix my problem based off other posts but I am at a loss.

I ordered my PC online from iBuyPower (March 2011) and it came pre-loaded with Windows 7 Home Premium 64bit.

My PC ran error-free for 2 months until about 3 days ago, it just would not start up. It went directly to Startup Repair and would say it cannot fix the problem, ask me to restart pc and repeat the same thing.

After multiple Fresh installs, due to BSoDs/Corrupts, I am at a point where I haven't had a BSoD for a number of hours.

BSoD Errors Received (Current Install)

STOP error 0x7A means that the requested page of kernel data from the paging file could not be read into memory.

STOP error 0xED means that the I/O subsystem attempted to mount the boot volume and it failed

STOP error 0x9F means that the driver is in an inconsistent or invalid power state

STOP error 0xC000021A means that an error has occurred in a crucial user-mode subsystem.

I have run every "Deep Scan" and "Fix/Repair" associated with all my system repair/cleaner/defrag programs listed in my attachments.

Memtest86+ : ran for 8 passes, complete. No errors.
CHKDSK /f /r: ran to completion. Did not see results...(?)

C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginnin... Read more

A:Windows 7 Fresh Install(s) - Corrupt/Crash/BSoD(?) - Repeated

Updated Thread, hoping it's better formatted for review...


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Several days ago, my computer experienced a BSOD with a code irql_not_less_or_equal. 
When I tried to restart the computer, as Windows was starting up it BSOD'd again, and now when I try to start the computer, even in safe mode, or trying to restore to a previous point it crashes/BSOD.
Reading some stuff about it online, it seems that reinstalling Windows was my best option (I have an OEM 64-bit edition, and if I understand correctly OEM versions of Windows don't have an option to fix it). I'm OK with reinstalling Windows, I'd prefer not to have to of course, but not terrible as I have my important stuff backed up. 
So, I put my Windows disk in the DVD tray, and made sure the computer was set to boot with the DVD first, but all that happens is it tries to load Windows and crashes. I've played around with it a bit, tried different setting, but I can't figure out how to get a different result, and I'm not sure if there is something else I should be doing to get it to reinstall Windows, or if it's some bigger issue.
Few Additional Details
I had a couple BSOD over the previous weeks, but had always been able to reboot the computer. The only piece of hardware I had installed recently was a new mouse, and I installed the newest drivers from the company's website. 
Any help is appreciated.

A:BSOD - Crash on Restart/Safe Mode - Re-install Windows

System manufacturer and model?
If self-built...motherboard manufacturer and model?
Have you tried running a hard drive diagnostic?

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Hey all,
I'm having an issue with my ASUS F5GL laptop. If I try to launch a game like Counter-Strike: Source, Garry's Mod or Just Cause 2, not long after actually leaving the menu and beginning to play (anywhere between 2-5min), the whole laptop just silently crashes. I checked ALL the logs, and there is nothing in there, except something recorded at boot, saying the computer was not cleanly shutdown. When it does crash, a second before it crashes, a weird thin horizontal line appears in a random location on the screen, going all the way across the screen. This was happening under Windows Vista, but I just bought and did a clean install of Windows 7 Home Premium, and it's still happening. I have updated my drivers and it still happens. Laptop info is below (caution, large block of text)

System Information report written at: 04/21/11 15:41:47
[System Summary]

Item Value
OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer ASUSTeK Computer Inc.
System Model F5GL
System Type X86-based PC
Processor Intel(R) Pentium(R) Dual CPU T3400 @ 2.16GHz, 2167 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 214, 16/03/2009
SMBIOS Version 2.5
Windows Directory C:\Windows
System Directory C... Read more

A:Complete system crash (no BSOD or crash dump) when trying to launch most games.


You can try these to see what is going on with the overheating.

Core Temp

CPUID - System & hardware benchmark, monitoring, reporting

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Hello everyone I have been trying to fix my PC for the last two weeks. I've tried everything. Windows clean install a bunch of test on my hard drive. I've checked S.M.A.R.T done an 9 hour memtest and I;ve finally given up. I honestly don't know what to do this is a fairly new build done in June. I have the DM log files please anyone this is getting out of hand.
P.S I made this thread on my computer but when I am loading for a game or in the middle of a game computer gives me 0x000000F4 error no idea what it is :/ so far its only happened on league of legends.

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My month and half old Acer V3 started to give BSOD's, did some sort of recovery and started working again for a couple of hours, if not trying to access any Windows files. If tried to look up error logs etc it gave different versions of the BSOF. So I tried to run Recovery, getting it back to factory settings, and that's when Windows crashed completely. I followed Acer customer support advice, ordered recovery discs (couldn't create one because Windows crashed when trying it. I got the recovery discs, ran the recovery which ended up giving me failure because of "missing image-something". Another call to Acer and they told to run different recovery version from the puter.

That recovery end to a failure again. After several restarts and what not, windows started up again, being slower than usual. I'm now having constant problems losing internet connection, I've had couple minidumbs and several issues with windows updater and such and these after machine should be back in the factory settings. Anyhow, here's the last log if anyone could take a look on it before I throw this machine to the wall.

A:BSOD and total windows crash and recovery crash/failure

For starters:

At work we start all repairs with a set of diagnostics. Often they find problems that weren't even expected. It's a waste of time to try to fix software on a system that has hardware problems.
Please try these free diagnostics for starters: Initial Hardware Diagnostics
Also, please ensure that you have ALL available Windows Updates (it may take several trips to get them all).

In particular, start with the hard drive diagnostics as I suspect that is the problem.

Although there's only 2 memory dumps (it usually takes 4 or 5 to conclude if it's a hardware error or not) - the repeated failure of factory installs makes a hardware failure the most likely problem here. Please run the diagnostics that I suggested above and let us know the results.

There are a list of drivers that need updating (because the recovery media was made a while ago). Don't worry about them until you've finished the hardware diagnostics. If all the diagnostics pass, then update the drivers.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

NTIDrvr.sys Mon Apr 19 21:39:04 2010 (4BCD05B8)
NTI CD-ROM Filter Driver by NewTech Infosystems (likely a part of Acer Empowering Technology)
http://www.carrona.org/dr... Read more

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Had my system for a while. recently upgraded all my drivers due to issues with bsods and crashing ive seen. ran maleware bytes, did scans from my iobit advanced system care.   took apart and blew out my computer. etc etc. done a few things all in the attemtp to try and get my computer back to normal running and have no sucess. i did run a memory diognostic and it says there was some memory issue's but i wasnt sure as to what to do next.
if anyone could help i would be theroughly apreciative.
as for what some of my problems are.
Random blue screen of deaths. with what look's to be rainbow-ish screen tearing right before (video card issue?)
some program fail to start. or while starting Crash/crash while useing them.
some programs that have NEVER had issue's suddenly  become unusable due to above reasons even after sucessfull reinstall's.
another issue though uncommon is Explorer.exe fails to work and needs to restart it's self.

A:Random Bsod's, programs failing to start/crash/bug crash etc

You need to replace the ram.

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Hi. I've recently been trying to play Metal Gear Solid 5 but every time I boot it up my PC either crashes as soon as the splash screens are done or after a few minutes. It's been crashing while playing other games as well but it's been much rarer. It's not a BSOD crash and it doesn't produce any crash dumps so I'm leaning towards it being a problem with either the PSU, the motherboard or one of the graphics cards. Any help with finding the cause of this would be appreciated.
The PSU model is fd-psu-newt2-800, the graphics cards are both Nvidia GTX760s and the motherboard is a ASUS Sabertooth Z77

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? OS - Windows 7 Home Premium
? x64
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM Version
? Age of system (hardware) Roughly a year and a half
? Age of OS installation - have you re-installed the OS? Nope
? CPU - Intel Core2Duo P8600 @ 2.40GHz each
? Video Card - ATI Mobility Radeon HD 4570
? MotherBoard - Not sure where to find this out.
? Power Supply - Dell AC/DC adapter 19.5V output

Ok so, I was browsing the web when my laptop suddenly restarted - on restart was greeted by a small blue square saying something like..."there is a problem, check newly installed hardware or software etc." and a line saying starting memory dump...100, i figured it for a virus at first so i restarted.

Used CCleaner to check programs opening on startup and found a few .exe's which i didnt recognise - coming from AppData/Local/Temp etc. So ran a full malware check with MalwareBytes AntiMalware - returned one of the files and removed it and i deleted the rest. On restart computer seemed to be fine - continued to work for the rest of the evening. Turned on in the morning and the same blue screen greets me, I restart again, safe mode, and check for viruses - nothing.

So I let the blue screen continue, dumps the memory and restarts. Seems to be working fine then after 20mins of browsing - blue screen again and crash. Backing my computer up now an... Read more

A:BSOD - Crash on launch and Crash while running

Hi -

Remove Daemon Tools/ Alcohol 120.

If BSODs persist, run the Driver Verifier -- Driver Verifier - sysnative.com

Windbg Logs
--> http://sysnative.com/bsod2011/jcgrif..._jcgriff2_.txt
--> http://sysnative.com/bsod2011/jcgrif...riff2_.txt.zip

Regards. . .





Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jan 14 03:58:08.997 2011 (GMT-5)
System Uptime: 0 days 0:02:08.622
Probably caused by : ntkrnlmp.exe ( nt!ObpQueryNameString+4ed )
PROCESS_NAME: conhost.exe
FAILURE_BUCKET_ID: X64_0xA_nt!ObpQueryNameString+4ed
Bugcheck code 0000000A
Arguments fffff8a0`0328703e 00000000`00000002 00000000`00000001 fffff800`02570901
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Fri Jan 14 03:54:45.960 2011 (GMT-5)
System Uptime: 0 days 0:18:43.662
Probably caused by : win32k.sys ( win32k!MultiUserGreCleanupHmgOwnRemoveAllLocks+a1 )
PROCESS_NAME: eventcreate.ex
FAILURE_BUCKET_ID: X64_0xA_win32k!MultiUserGreCleanupHmgOwnRemoveAllLocks+a1
Bugcheck code 0000000A
Arguments 00000000`10000220 00000000`00000002 00000000`00000000 fffff800`02edb436
Bui... Read more

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Fresh install, installed Tuneup 2014, AVG Internet Security 2014, Firefox, Creative SoundCard Drivers, Updated Windows to current, Motioninjoy, Winrar, Bitcomet, and Installed and updated GeForce GTX 780 drivers. Crash occurred during test of DS3 Tool. Checked reliability history. Information is as follows;

Critical Event (1)

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Files that help describe the problem

Extra information about the problem
BCCode: 10d
BCP1: 0000000000000005
BCP2: 0000000000000000
BCP3: 0000000000001202
BCP4: FFFFFA8006A6E530
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Critical Event (2)

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000010d (0x0000000000000005, 0x0000000000000000, 0x0000000000001202, 0xfffffa8006a6e530). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 022614-37487-01.

Thank you any help you can offer.

A:Fresh Install, crash during DS3 Tool driver install.


Uninstall AVG, use the removal tool for it after, then set Windows Defender and Windows Firewall to Automatic and start them too.

Uninstall MotionJoy.

To make the system a lot better, uninstall TuneUp Utilities and update nvm62x64 nvm62x64.sys Fri Oct 17 17:01:06 2008 (48F8FD12).


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Just did a malware scan and ended up with bsod. Please check my mini dump and advise on what to try.


A:Recent crash issues system exception bsod and Page Fault bsod

Tried loading Malware Byte and had BSOD:

On Thu 4/3/2014 2:19:27 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\040314-17440-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x75BC0)
Bugcheck code: 0x1E (0xFFFFFFFFC0000005, 0xFFFFF800030B7D79, 0x0, 0xFFFFFFFFFFFFFFFF)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8010C69010
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:


changed bios settings from RAID to IDE didnt seem to help this has occurred multiple times during playing planet side 2 the game runs fine then suddenly crashes im pretty sure i have the latest drivers and everything is up to date can someone clever help me please

A:BSOD Plannetside 2 (steam) black screen> reboot> BSOD crash report

A stop 0x116 is a display/graphics related issue. Many a factors or components may cause such a BSOD.

First of all, it is the display driver. From your BSOD dumps, I have noticed that it crashed the same irrespective of the driver version over time. So overlooking this part right now. Will concentrate it on later again, if needed.

Next thing is overclocking, which sometimes lead display to crash. And, you are slightly overclocked.

CPUID: "Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz"
MaxSpeed: 3400
CurrentSpeed: 3411
As the system is crashing, you should stop overclocking. Set all the hardware elements like CPU, GPU and RAM to default; and reset the BIOS to default too.
How To Clear CMOS (Reset BIOS)

Heat is another factor. Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Also, dust accumulation causes heat, and dust accumulation depends on the age of the system. How old the system is? If possible, dismantle it and clean the inside carefully .... specially the air vents and fan grills, so that it can blow the hot air out easily.
Dont forget to apply thermal paste to the CPU when re-seating the system.

Insufficient power supply is also a great cause of display crash. Check if the CPU is supplying adequate power there or not.
eXtreme Power Supply Calculator

It GPU itself may not perform upto the mark. Stress test the Graphics Card u... Read more

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I was merely resizing a Windows Explorer window on the desktop when the monitor went black for 15-20 seconds, then the mobo splash screen came up, and Windows booted back up. The "Windows shut down unexpectedly" window came up and the details said it was a BSOD. The pertinent log files from the DM Log Collector app are attached.

*edit* I built this system over 3.5 years ago and I've never reloaded or reformatted anything in that time. Maybe it's about time to reformat C: since I have all my data files on a separate drive anyway.

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I have been expiriencing problems with my computer which are as follows:
I do my thing on the computer (surf, play etc.) and suddently my screen goes black. It has been doing this for about a week now, and I received my new SSDs recently so I popped them in, put them in RAID-0 and reinstalled windows, hoping that a complete reinstall would fix it. But it didnt. I updated my graphics card driver and analyzed the minidumps this BSOD created.


Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Akke\Desktop\081611-9001-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*G:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e4d000 PsLoadedModuleList = 0xfffff800`0308ae50
Debug session time: Tue Aug 16 20:56:35.629 2011 (UTC + 3:00)
System Uptime: 0 days 0:19:12.628
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* ... Read more

A:Windows crash (BSOD without BSOD) nVidia

Have you tried a different video card? The bug check you received is usually a sign of a bad video card. It could also be overheating, power supply, or motherboard related.

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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Attachment 272276Hi,

I have been having alot of issues with BSOD and i went to reformat my PC thinking it will solve everything. But it didnt, now its have BSOD MEMORY_MANAGEMENT and alot of random auto shutdowns. I cant update my windows when the windows update is trying to update anything relate to NET.framwork. i've attached the minidump files. please help me.

A:BSOD Memory_Management and random crash without BSOD

Please follow - Blue Screen of Death (BSOD) Posting Instructions

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hello, i install windows7 64 bit yesterday on my wifes computer i update everything on internet explorer, today i restart the computer and it doesnt start it restarts and runs scandisk then it starts up, it tells me i need to cut on the firewall and no network is installed.
I looked for a dump file in windows but dont see any.
When i try to troubleshoot the network it tell me the diagnostics policy service is not running.
I go to the device manager and nothing is showing up.
I ran windows xp on the computer for several years and i started getting memory problems and sent the ram back, tested the new ram and didnt get any errors, installed 7 after that.
asus extreme motherboard
4 gigs of ram
250 gig western digital harddrive
going to run the BSOD Dump & System File Collection app now

A:new install and crash

the program started running and a error popped up and told me the program cannot start because ATL.DLL IS MISSING, the program finished running made the new folder, i ran the report and a error tells me resource and performance monitor has stopped working

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Hi! I've just reinstalled Windows 7 Ultimate x64 on my brothers laptop, and it installs and everything, but when Windows loads, the mouse shows for a few seconds and the laptop resets :/

Here are the specs:
Intel Core i3 @2.4ghz
4Gb Kingston MDDR3
nVidia Geforce 425M
WD Blue 320Gb HDD

Please help! Thanks

A:New install crash

Did you wipe all partitions and do a clean install?

Is your installation disc OEM, retail, borrowed from a friend, burned, or what?

What make and model of laptop?

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Hi- I tried a clean install of xp pro and it crashes with 34 mins to go during installing devices. I removed everything but my video card(trident 3D), tried different hdd, differnt cdrom drive, disc, the lot. I then tried to install 2000 and same happened. Weird as i had 2000 once before- same gear, same everything. Can anyone help please.( I found same prob in many forums but no solution)

A:xp install crash

The Windows 2000 that was on the PC may have been the vendor's OEM custimized version, which may explain why it worked before. Either way I recommend that you get the latest BIOS and drivers for the hardware you have installed in the PC, to give yourself a fighting chance.

Good luck.

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I've been trying to install XP Pro on a AMD K6-2 550 Mhz, 128 megs of ram, onto a 10 Gig newly formatted hard drive. First, I tried XP by itself, and it would lock up during the install with 34 or 35 minutes remaining. Then I installed Win 98 SE (succesfully) and in trying to upgrade it to XP, same problem-though this time it died at 36 minutes. The only cards in the machine are the video board and network card (also tried with just video card). Any ideas what hardware is locking me up?

A:XP Pro install crash

Always after I post...I think it was the bios setting for virus checking. I turned that off (along with a number of other changes) but that seems to be the most likely culprit to halt an installation.

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Trying to install XP Home after crash. Boots from CD gets only so far then reboots and begins again, and again, and again. Anyone have advice on how to get past it. Have re-particianed, and formatted. This was one of those sold w/o OS media. Suppose to use "D" drive to recover. D drive was corrupt. Thanks for any help.

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Hi TSG's! I'm in trouble! I'm not a techo kind of girl, so please help in English! I bought a used laptop (toshiba satellite). It had ME on it and I used my PC's upgrade disk to put XP home on. It crashed badly on my son last night while I was at work. Must have been a bad virus, despite zone alarm pro and my anti-virus software. On startup, the message I get is:

The following file is missing or corrupted: C:\WINDOWS\IFSHLP.SYS
The following file is missing or corrupted: C:\WINDOWS\SYSTEM\VMM32.VXD
Type the name of Windows loader (e.g. , C:\WINDOWS\SYSTEM\VMM32.VXD

I thought the best thing to do was wipe the hard drive and start again. So I startup with my ME cd from my home PC (when the laptop was new it was pre-loaded with ME and I have a product key stuck on the laptop which I assume I can use). When I boot from cd it goes into the setup routine, tells me I have non-MS-DOS O/S files and asks me how I want to proceed - I choose Remove the files. I the choose "Format this drive". I get the message "Setup cannot install Windows ME on your computer. An error was detected while formatting your primary hard disk partition. Press ENTER to quit setup. That's all! Heeeeeelp! I tried to format throug DOS, but C:\ doest have the format utility like it used to a long time ago. Also, last night I ran routine called RESCUE through my antivirus software. At the C> promt I typed dir/w, found VET (my anti-virus software), ran a routine ca... Read more

A:Bad Crash - Can't re-install anything!

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HP 510 notebook celeron 1.8 ghz, 1gb new clean install - bugcheck with no google hits:

Log Name: System
Source: Microsoft-Windows-WER-SystemErrorReporting
Date: 12/22/2010 9:06:41 AM
Event ID: 1001
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: HP-Laptop
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x753918e8, 0x000000ff, 0x00000001, 0x82676422). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122210-50968-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<TimeCreated SystemTime="2010-12-22T14:06:41.000000000Z" />
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Security />
<Data Name="par... Read more

A:Crash log from new install

This is what it means
Stop message 0x0000000A on a new installation Descriptive text: IRQL_NOT_LESS_OR_EQUAL

Usual cause: Drivers are using improper memory addresses.

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

Merry Christmas Buddy.

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I have a new Dell XPS410 with vista installed on the SATA drive. Several apps don't play well with Vista, so I bought a duplicate SATA drive on which to install XP-Pro.

I physically installed the new drive into the unit, then switched the SATA cable from the original to the new drive.

Switching on the PC with the XP Pro disk in the CD tray, I hit F6 and point the system to the USB floppy drive to install SATA drivers. Setup loads a bunch of files, the message at the bottom says Setup is starting Windows,

then I get a message about shutting down to prevent damage to the system.

Technical information:
*** STOP:; 0x0000007E (0xC0000005, 0xF748E0BF, 0xF78;DA208, 0xF78D9F08)

*** pci.sys - address F748E0BF base at F7487000, datestamp 3b7d55c

How can I get around this and install XP?


A:XP Pro install crash

Hello Nuts, =)
Your Dell XPS410 uses a PCI-e video card, that error sounds to me like you are using a Windows disc that is pre-service pack. PCI-e was not supported by Windows until after Service Pack 2. If your disc is in fact pre-service pack, then your only option is to get a new Windows XP disc that has Service Pack 2 included.

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Sorry for barging in your forums and start by trying to fix my problem, but this seems to be the last option before I need to take my comp to the junkyard.

My problem is this, when trying to install software on my comp (games), my comp crashes, no blue screen or anything, just power-off.

This also happens when I have a CD inside before starting up comp, making it crash at random times at startup. Or by accessing files inside CD.

This started about 1 month ago, first my I couldnt insert a CD because the button didnt respond no matter how many times I pressed it. (Finally rebooting worked).

Here are my specs:
Operating System
Windows XP Home Edition Service Pack 2 (build 2600)
System Model
American Megatrends Inc. K7S41GX 1.0
2,00 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
256 kilobyte secondary memory cache
60,05 Gigabytes Usable Hard Drive Capacity
5,38 Gigabytes Hard Drive Free Space
Generic DVD-ROM SCSI CdRom Device [CD-ROM drive]
SAMSUNG SP6003H [Hard drive] (60,06 GB) -- drive 0, s/n 0488J1FW336196, rev QV100-61, SMART Status: Healthy
RADEON 9100 SERIES [Display adapter]
Samsung SyncMaster [Monitor] (15,7"vis, s/n HSBW300727, maaliskuu 2003)

As you can see, ol'Charlie here is quite old. I had it taken for repair about 2 years ago when I couldnt even turn it on, and the fellows at the store re-installed the whole thing, and installed some more mem... Read more

A:Crash when trying to install/use CD;s

Did some research, someone suggested that ripping all the cd images to hard drive might help, though I doubt it since I have been able to install programs the ol'fashion way. Is is worth the shot?

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Hi people,
I have a problem with XP SP2 on a new install - new HD. There are several USB attachments all working fine.
Except that I can't get a CANON MP390 to work on the new install. Everything SEEMS ok it just comes up with an unspecified print error. It used to work fine.
However: I have a USB error comes up on the System Manager - red "X" and
XP finds a new "composite USB DEvice" on startup.
If I let it attempt to set it up it crashes horribly with the BSOD.


A:USB install causes XP crash


Uninstall the printer drivers, disconnect the printer, update your motherboard chipset drivers, install the drivers again and leave the printer disconnected until the installation prompts you to plug it in.

What does the blue screen say?

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I haven't seen this described elsewhere, and I'm out of ideas.

Win7 Ultimate Edition bought on DVD from amazon.co.uk

I'm installing Win 7 Ultimate on my computer using Custom Install. Formatted 500GB HDD (7200 RPM) using Win 7 installer (previous install of WinXP was on a partitioned drive - current one is using a single partition).

The installer follows the normal pattern. After choosing the partitioned space to install on (there is only one primary, and one system that Win7 setup), it begins copying Win7 files, and expands them successfully. It then continues by installing, and restarts at the point where it should.

On restart I let it continue to load up win7 to finish installation. Win7 (after saying "Setup is updating registry settings"), it opens the Install Windows window and "Completing Installation" is bolded. After sometime it restarts yet again (without warning this time, but from videos this seesm to be normal). Before it loads up Win7 again it tells me that Windows shut down unexpectedly and asks me whether I want to start Windows Normally or in Safe Mode.

If I start Win7 in safe mode it tells me that installation cannot be continued. If I start it normally it brings up the following error message:

"The computer restarted unexpectedly or encountered and unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, then restart the installation."

However, no matter ... Read more

A:Win 7 Custom Install Crash

Did you use the upgrade advisor, before you started, to be sure your computer has the specs for 7?

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I am working a Dell XPS 420 desktop, service tag# CM7LRF1 with Vista Home Premium 32 bit. I had to replace the hard drive and reload the system. The original hard drive was a 500G and I am installeing a 1 T. There is 4G RAM installed. After load vista from the original Dell OS CD I loaded the network driver and began to run updates. It seems to install about 100 updates before attemping to load SP1. However there is one other update that fails to load prior to SP1 and that is KB929777. I found that this may be caused by the 4G RAM, so I removed 2G and started over. At this point KB929777 doesn't seem to try to load. When I install SP1 it runs all the way through the restart and loads to stage 3 of 3, however at the end of stage 3 it tells me that SP1 could not install and computer is reverting back. At that point it crashes and I have to use the recovery disk to recover it. I also tried to manually install SP1 from a thumb drive with same result. I then went to a 500G HDD and everything worked great, so I got another 1 T HDD and the same result. I did flash the BIOS and reset the CMOS. I also tried to clone the 500G to one of the 1 T HDDs and the Windows update was completely in active. When I tried to update I would get a message that the Windows Update Service was disabled. I check and it was in face enabled. I reset it it and had the same result. Help please.

A:SP1 will causes comouter to crash on install

Hi,A few thoughts.>>After load vista from the original Dell OS CD I loaded the network driver and began to run updates.<<If it is a Dell Vista OS Installation Disk (without Dell drivers), I would first install the chipset driver then the network drivers.>> I then went to a 500G HDD and everything worked great<<Have you tried to create a 500GB partition on the 1 TB drive during the install? If it works you could expand the system partition after everything was updated. >>I also tried to manually install SP1 from a thumb drive with same result.<<I've found it frustrating using Windows Updates on newly installed Vista systems as it takes forever to accumulate the updates. I useWSUS Offline Update. This program will download all updates and creates an iso file that can be burned to a DVD for an offline update of Windows.

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Hi there. Im having some major problems with windows 7.

I try to play video files, and my PC crashes. I can still close other windows/programs, and sometiems even the video player. But i cant open anything, and i cant start task manager.

When i use Gspot to check out what type of video the file was, it says:

XviD ISO mpeg-4
DivX style "packed bitstream" AVI
Open DML AVI v2.0

I then found another video matching this, and it also crashed when played.

Now i did a clean install, installed video and sound drivers. Installed VLC, and the video crashed. Tried Media player classic, and it crashed. BS player with its option to install standalone codecs only used by BS player, and it works.

Is there some sort of bug with the codecs in win7 by default?

Any input is appreciated, cause im very lost at the moment.

A:Clean install, crash.

Welcome to SF, Mummymans. When you computer crashed, did you get a BSOD?

If you do, we will need this information:


- Do you have the latest ATI video driver?

- Install K-Lite Codec Basic

Download K-Lite Codec Pack

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Wondering if anyone can help me with a problem

First, the hardware:

Mobo: Gigabyte CA-H55-USB3 (latest BIOS - F7)
CPU: i5-650
RAM: G-Skill DDR3 2x4GB (F3-10666CL9D-8GBRL)
HDD: Intel SSD X25-M 80GB (latest firmware)
Video: Onboard (using inetgrated graphics)

OS: Windows 7 Ultimate x64

Now the problem:

Insert disc and boot, no problem. Windows 7 sees the SSD and installs.

Once install completes, PC reboots and attempts to complete installation. Another reboot occurs now and upon restarting a message pops up saying that an error occurred and installation cannot continue and to start it all again.

Sometimes instead of rebooting it will flash different colours on the screen.

BIOS is set to AHCI (i have tried IDE as well, same problem)

Installing the OS to a normal SATA drive works OK.

Have tried using Acronis to clone the disk but this doesn't work, i'm assuming the 100MB partition Windows 7 creates may causes some problems when imaging and redeploying.

Please can anyone help?!?

A:Windows 7 x64 crash after install

Try this: SSD / HDD : Optimize for Windows Reinstallation

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I purchased a HP Laptop with Vista Home Edition SP1 32bit and recently I was recovering the laptop to factory default settings. At the end of the restore the computer crashed before the screen to enter your first account name appears. Now when i start the laptop it will shut off before the log in screen appears. Also, i have ran the hp factory restore disks and the same problem has happened before. The error is as follows:

"The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

I have tried to redo the installation about 15 times and the same message appears. My knowledge of computers is above average and any suggestions/idea's would be greatly appreciated.


A:Install Crash Problem... Please Help

Can you get to system restore in safe mode?

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Hello, everyone. This is my first post. But I'm not a computer noob. And I have some serious problems that are annoying me. So le't get started.

I have 2 desktop computers.
The first one - Epox 8rda3+ pro
Athlon 2000+
Nvidia 6600GT 128mb
256 mb DDR
I bought this computer from another guy so I don't know how this problem occured. During the installation of many games, the error like "file bla bla bla is corrupt" ignore/abort/retry. Not a chance that the registry is damaged, because I tried re-installing windows a couple of thousand times. Tried with different set of programs. I don't have any ideas left.

And the second computer - Sempron 2800+ (but since I bought it, the Windows recognizes it like AMD Engeneering Sample XX and it's annoying me)
ASUS K8N-E Deluxe
Nvidia 6600GT 128 mb
512 mb DDR
Maybe I'll go off the topic, since this problem isn't with games alone. Installations are crashing without sense. Nvidia drivers, codecs, even games. The games crashes on the same way like on the first computer, but the thing is that my MS Office is crashing too, and it works on the first one. As a matter of fact, lot's of things pass on the first one and crash on the second one. Just like on the first computer, tried to reinstall Windows a couple of thousand times. No-freaking-way!

Ho... Read more

A:Crash during the install of various games

256MB of DDR is rather low. I'm assuming your using legitimatly purchased games?

Also it would be advisable to post the exact error details so we can assist you better.

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I've upgraded from Me to XP. Every time I boot up after installing new software I get desktop for a few seconds, then a pale blue screen with white writing on it although I get the impression that the words "Physical Memory" and "Systems administrator are near the end. It disappears so quickly I can't read it. Then I get a re-boot with scandisc then desktop for a few seconds etc.
WHen I press F8 I can select "Use last good configuration" or somesuch, and everything is fine.
PIII with 256meg
Any suggestions?

A:Xp crash on new software install

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I have my friends laptop on which Windows was totally screwed up (couldn't get into safe mode or anything).
so I formatted the harddrive, and started re-installing Windows Xp (as I have done a few times before), but everytime it gets to the stage where it starts installing windows, it gets to 34 Minutes , installing devices and hangs. The computer is an NEC Versa c140 Laptop, and I had to format and reinstall windows on it a couple of months ago, but then it worked fine.
At first guess I would say its hardware related, but I'm only guessing. Even if it is how could I go about fixing it on a laptop???
Desktops are much easier to deal with

Any help is much appreciated!!

A:Windows Install Crash!

Have you check the memory? Try Memtest86 "A Stand-alone Memory Diagnostic" or MicroSoft's Memory Test. If it is the memory you may be having the data corrupted at install. Also check the fan port to make sure it is not blocked.

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I have been reading until my eyes are crossed and it doesn't look like anyone has the same problem I do. I did a custom install on an older pc (compaq presario sr1130nx) running XP Pro. It wasn't connected to the internet so I didn't do the check 1st. I got win 7 to install and adjusted the screen display when the pc started to reboot it stops. I have a blank screen and the pc will not boot from the hard drive, cd/dvd roms -with win 7 disk or xp or do anything. I can't get to safe-mode or bios.

Please help!

A:Win 7 clean install crash

Is this a dual boot system or win 7 only?
Did you do a clean install booting from disk or did you run it from XP desktop?
If you try to boot from disk what does it say, why will it not boot?
Have you checked bios boot order?

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Ok, so here is the story. I was using my PC, just browsing, and my hard drive was making noises. So i restarted it an it said that a DLL was corrupt, fine, i can fix that. i loaded linux and found out that my HD itself has died. so i removed it and tried installing win XP on my other HD, when it got to the part of restarting the PC during the install, it said "error loading operating system. Ive tried installing different versions of xp, and reformatet multiple times, and nothing changes. ive tried Win XP Pro retail, corp, and OEM. same with home, and ive tried media center. None changed it. So for now i have linux installed, but i cant stand linux.

Any Ideas? ive also changed the drive in my bios to Large and all others.


A:HD Crash, cant install Windows on other HD

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hello my friends, as you can see itunes crashes after i installed it on my freshly installed windows xp sp3. i downgraded from windows 7 from which itunes works flawlessly. when i open itunes it says:

the instruction at "0x45010c58" referenced memory at "0x45010c58". the memory could not be "read".

ok to terminate
cancel to debug the program

i tried reinstalling itunes and also quicktime but have no luck. pls help.

A:iTunes crash after install

NOTE: Please provide the following information for a more detailed response (even though you're not reporting BSOD's): http://www.techsupportforum.com/foru...ta-452654.html

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Made a post before about my exciting adventures now for 4 days with the Windows 7 installation. Im gonna summon it all up for you again so you will get an idea of what we have tried.

My friend has a PC that we have tried to install Win 7 on nowfor some days. Its a new PC, and he has never had issuse with it untill we started to install the Win 7 on it.

The biggest issue is that it freezes during the installation process when we boot from the CD. The whole PC just freezes and becomes unresponsive to the installation. Happends most time during the extraction files part.

We have tried
New RAMs, made diagnostics of the old ones as well, but is dosent show anything at all.
New DVD driver, just in case that is the 1 to blame. But same problem.
New graphiccard.
Even when we have basically excluded all the "bad hardware" and tried with new stuff the results all is the same.
Bin in contact with a computer friend of mine, and he cant get what the problem should be.

Just to be sure I moved the HDD over to my PC and made a installation with out any problems at all.

Havent tried to install from a USB stick yet. Just wanted to exclude all the other "maybes" before.

So if you have any idears how to proceed. Please share =)

A:No response and crash during install

Quote: Originally Posted by ZoSolised

Made a post before about my exciting adventures now for 4 days with the Windows 7 installation. Im gonna summon it all up for you again so you will get an idea of what we have tried.

My friend has a PC that we have tried to install Win 7 on nowfor some days. Its a new PC, and he has never had issuse with it untill we started to install the Win 7 on it.

The biggest issue is that it freezes during the installation process when we boot from the CD. The whole PC just freezes and becomes unresponsive to the installation. Happends most time during the extraction files part.

We have tried
New RAMs, made diagnostics of the old ones as well, but is dosent show anything at all.
New DVD driver, just in case that is the 1 to blame. But same problem.
New graphiccard.
Even when we have basically excluded all the "bad hardware" and tried with new stuff the results all is the same.
Bin in contact with a computer friend of mine, and he cant get what the problem should be.

Just to be sure I moved the HDD over to my PC and made a installation with out any problems at all.

Havent tried to install from a USB stick yet. Just wanted to exclude all the other "maybes" before.

So if you have any idears how to proceed. Please share =)

Could you fill out your system specs ,if you know them, via control panel.

Did you run the upgrade advisor for windows 7?
Have you tri... Read more

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My hard disc recently crashed. I have purchased a new Hard disc and will install shortly. But i haven't got any recovery drive which would enable me to install the original OS version i.e. Windows 10 64 bit version. I also don't have my product key as it wasn't provided by the seller. I only have access to my product ID and Product serial number. How can I be able to download the original software. Thanks in advance.

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After installing the windows 7 service pack 1 my logitech webcam stoped working
every time i try to install or update the drivers i get the bsod.

My system : getway 6GB DDR2 Geforce 250GTS Nvidia graphics card 200GB WD Sata, Wndows 7 64bit.

Any help will be greatly appreciated

A:system crash while webcam install

Hello Madhat, welcome to SF and sorry we're late in answering ...

Your 4 dmp files all point to a 3B error similar to the quote below for future reference. It cannot actually be ks.sys which is causing the problem, you'd have far more problems if it was ...

Usual causes for a 3B: memory, graphics driver or system driver.

Just a check first: If you do not use or try to install the webcam, is everything fine then?

Secondly, Your logs show an enormous amount of problems with Apple stuff, part of the MobileMe platform (com.apple.dotmacsync.client.exe). If possible please de-install fully test, and re-install..

Thirdly you've got problems with Skype... but that could be what you have with the webcam...

HTML Code:
* *
* Bugcheck Analysis *
* *

An exception happened while executing a system service routine.
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff880044f67b3, Address of the instruction which caused the bugcheck
Arg3: fffff8800731be40, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, z... Read more

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(moved by me from another post)
I have been trying to install Win 7 (32-bit) on a 1st-timer new build (post works fine) and keep getting crash right after "Setup is updating registry settings". Installation goes into repair/recovery/etc. Had installation completed several days ago (working at it part-time...), but repeated crashes resulted in trying to do clean re-install. Problems first time as well, seem to have been fixed by installing drivers in repair mode. Have tried same this time w/o success - may not have used same sequence. Would work from setupact.log log file, but don't know how to read and fix results (have looked).

System specs:
CPU Intel i7-920
Motherboard Gigabyte GA-X58A-UD3R bios.F5 (updated)
Memory 3x2GB GSkill F3-12800CL7T-6GBPI
Graphics Card Gigabyte Radeon HD4850 1GB
Sound Card use mobo for now
Monitor/Display PNP display (no name) max reso 1400x1050
Screen Resolution 1400x1050
Hard Drives 0) OCZ 30G SSD - model OCZSSD2-1VTX30G
1) Samsung Spinpoint 500GB #HD502HJ
Case CM-RC690
Cooling Artic Freezer 7 Pro Rev.2

No joy, need some help. Anyone have some ideas?

A:Win 7 Install Registry-Write Crash

I suspect the install DVD. Try installing from a thumb drive.

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Hello TechGuys and TechGirls,
I came to tgs in hopes that the mal-ware introduced to my pc can be removed so i can update my pc and move on with my LIFE. i mean that. Per request i hav made several logs hjt, dds, attach. i have not completed GMER log because i don't get enough time to use and save it. For a while now i have been running Windows Xp Service Pack 1, don't be fooled by the logs, i am running sp1 and have only tried to install sp2 in order to install sp3, however i've watched and seen time and time again it will get msnmsgr.exe on the install wizard when it just simply reboots. once it reboots it has to reconfigure to last known good settings. when this is happening and restoring it than again, in the blue windows screen, reboots. It than starts up normally. Once you log into an account, it says "windows is in an unstable state. please uninstall windows service pack and reinstall." Only tried what it said once. i uninstalled service pack and went to simple windows Xp mode. Again while uninstalling service pack it crashes and reboots mid uninstall. after that process i've began hunting file names on google, and used deletion process's, mostly from tgs, which is why i am now a member and finally why i came to you lovely group of Do-Gooders to hopefully rid my mind of this situation so i can try to live my life again. Thank you.

as soon as i get time to run GMER i will post that log, again i am sorry i dont have that log, nonethele... Read more

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Installed win 8.1 preview smoothly last night. Now I'm having problems. Certain programs like File Manager (!), Photoshop crash upon opening. Chrome works, but if I right click on a link, the dialogue box opens then crashes the program. Here's the error report, wondering if its a video drive error:

Log Name: Application
Source: Application Error
Date: 6/29/2013 9:38:57 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Faulting application name: Photoshop.exe, version:, time stamp: 0x5176451b
Faulting module name: dlnashext.dll, version: 12.0.9431.0, time stamp: 0x51bcfb3d
Exception code: 0xc0000005
Fault offset: 0x000000000000d56c
Faulting process id: 0x83c
Faulting application start time: 0x01ce7465df0825b6
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\System32\dlnashext.dll
Report Id: a9bbfe75-e05c-11e2-9b21-0026832cc03e
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<TimeCreated SystemTime="20... Read more

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Right the problem is as follows.

I am trying to install Xp on my machine. so i set the BIOS to boot form the cd load the CD into the drive and sit back.

The cd loads and the windows says that it is inspecting my hardware config, that goes ok, then the blue screen comes up, in the top cornre it says windows setup at the botom it says its compy files across, that works fine untill it says starting windows then everythig stops for 10 secs then my HD and CD drive start blinking and i think here we go. then the num lock light on my keybord goes off and the screen goes black and stays there......

i have left it for 30mins and nothing happens.....

HELP please....


A:Windows XP install Crash/lockup


try updating your bios, you should beable to get the latest version from your motherboard manafacturs website.

the other thing you could try is to install win95/98/me and the do a upgage (run xp set up from the desktop)

hope it helps

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