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Dell XPS 8700 ( AMD R9 270 ) Black Screen , Freezing

Q: Dell XPS 8700 ( AMD R9 270 ) Black Screen , Freezing

Hi,

I have problem it came suddenly , when i am playing there is AMD update show , so i out of my game and updated after that i restart and enter the game again , I play for 5 min the screen Show to me some horizontal green lines I see that thing i try out game and press keyboard nothing happen , So i restart PC by power button after windows logo it comes Black screen and i try everything ( installing drives , uninstall drives , remove AMD card , Enter safe mode and do many thing , Enter Bios , and biggest thing i format my original Windows 8 and get windows 7 ) all of that not help me , ( and now i using Internal video card ) .

I thought change my video card but i don't know what i pick for my pc i afraid not Corresponds with DELL XPS 8700 , please give me list for Nvidia cards , AMD are not good or give me card form Nvidia same as R9 270 .
--------------------
PC info :
Dell XPS 8700
Windows 7 Ultimate
AMD R7 270
--------------------
sorry my English bad
Thank you

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RELEVANCY SCORE 200
Preferred Solution: Dell XPS 8700 ( AMD R9 270 ) Black Screen , Freezing

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 73.6

My Machine, which is only about 6 months old, freezes up several times a day, for 20 to 30 seconds.  It is quite anoying.  The drive light comes on solid whilst the computer is frozen.

A:dell XPS 8700 freezing up

I would look in the windows event log, and run HDD diagnostics.
I would also back up anything that you might care about immediately.

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RELEVANCY SCORE 69.2

I have an XPS 8700 desktop all stock bought a little over a year ago. Last night I turned it off when I went to bed. Today I turned it on and it will not go past the first dell loading screen. It freezes and I'm unable to press any buttons (F2, F12 etc) I put it a different hard drive to see if that was the problem but it still continued. HELP PLEASE??

A:Dell XPS 8700 Desktop, Freezes at dell loading screen unable to boot up.

Hi Mattmazz
Thanks for writing to us. 
Please disconnect all the connectors and then hold down the power button for 15 secs, now remove the memory modules and put them back one by one and observe for any changes. 
If possible please try another set of memory modules. If there is a separate graphics card, remove that as well and try the onboard. 
Regards

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RELEVANCY SCORE 68.8

I can see from the forums that this issue is occurring often with many users. Thus far, I cannot see a fix, despite extensive reading on the subject, without recourse to a new graphics card and PSU. Is it not about time that Dell owned up to this and issued new cards or at least gave the information required to solve the problem? This was a high cost, high end purchase direct from Dell and I need a solution. Please help.

Thank you

Neil

A:Dell XPS 8700 with AMD Radeon R9 270 - random black screens and shut downs

*Which* 8700 system did you buy?
The system that you bought was *fine* for how it was delivered and "spec'ed" for.
The system that you bought was *not* designed to allow the user to do "any type of upgrade" they wanted.
For *most* XPS 8700 systems, an MD Radeon R9 270 is far past what the system was spec'ed for.
Dell offers *many* *options* in building systems. :-)

You can't get a "high-end" desktop, and expect it to be able to be used like a hard-core gaming or graphics workstation.
From what I saw, the MD Radeon R9 270 requires a "big" power supply.
www.realhardtechx.com/.../Page362.htm

www.tomshardware.com/.../power-supply-270-system.html

Since that advanced graphics card also generates a lot of heat, the *system* has to be designed to allow for that extra heat.

For the XPS 8900, Dell has their "extreme" series.
That's what's *required* for advanced graphics cards, *unless other mods are done to the system*.
For one, I strongly suggest a heat-sink upgrade along with a bigger power supply.

[on Soapbox] :)
Imho, if people want an gaming system, then Dell sells gaming systems. :-)
***If people want to upgrade a desktop, the it's 110% up to the user to do the required mods. And, realize that you loose your Dell warranty, and Dell support may not be able to help with any system problems. Dell support knows the systems that Dell sells. They can't know, or support, the trillions of com... Read more

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RELEVANCY SCORE 68

I have a Dell XPS 8700 that has been shutting down suddenly. I cleared all the temporary files and cache and tried to reinstall Windows 7 Pro 64 bit OS but the re-install failed before it completed. An error window came up saying "The file directory X: is corrupt and unreadable. Please run the Chkdsk utility". I clicked on the "Okay" tab for this error window but the window would not go away no matter how many times I clicked on it.
Behind the error window it says on the bottom of the screen that it is re-installing my old operating system. However, it seemed like it was not able to reinstall the old OS as long as this error window stays on the screen. I waited 6 hours and it still would not re-install the old version (progress bars moving endlessly but never finishes install) then I finally forced a shutdown. When I started up the computer again the screen was completely black and a 5 beep error code beeps.
Now, I cannot even start my computer in safe mode or get any image at all on the screen when I power it up. The monitor says it is not getting any signal from the computer. I checked the monitor cable connections and they are secure.
According to the Dell beep codes 5 beeps means a bad CMOS battery.So I changed the CMOS battery, checked to make sure that ALL cable connections were secure, and unplugged the AC cord for a few minutes, checked to see that the video card, audio card and RAM were all inserted properly but I am still unable to get any image ... Read more

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RELEVANCY SCORE 68

Hi,
After a reboot earlier today, I started having problems booting.  It either just sits with the Dell Logo and spinning dots, or does "preparing automatic repair" then goes to a black screen with a cursor.    I have been tring in vain to run a recovery or boot into safe mode, with no luck.  I upgraded this machine to Windows 10 last year to stop microsoft from pestering me...  I Any suggestions?

A:XPS 8700 Black screen with Cursor

What color is the power button and is it steady or blinking when it won't boot?
If you reboot and IMMEDIATELY press F12, can you get to that menu?  Look for the option to run the diagnostics and run all of them including RAM and extended hard drive tests. Make note of any error messages...

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RELEVANCY SCORE 67.2

hi all, first post, so apologies for any faux pas in advance.
I have a 2 year old xps 8700 running win 8 that has been suffering startup problems. occasionally, on pressing the power button, all I'd see would be a black screen (no dell logo etc). no lights would show on the keyboard (caps lock etc) and the red led under the mouse remains unlit. there appears to be no POST as there are no beeps etc. if I press the power button, it would shut down immediately. I'd 'solve' this by unplugging the power lead for about 12 hrs (yes, hours) then trying again - heat related?
it seemed that the start up problem was worse when the ambient temperature was higher during the few days of summer we had.
when the pc does fire up, it usually works fine unless it goes into sleep mode whereby it would occasionally not wake up and require a power off to get it to respond.
I'm now at the stage where the PC doesn't start up, regardless of how long it is left disconnected.
having read a post from 4 years ago at http://en.community.dell.com/support-forums/desktop/f/3514/t/19521152 I tried the unplugging all usb etc. no joy. I tried unplugging the hard drives - no joy. I then eventually tried unplugging the monitor cable (hdmi) and could then hear the pc go through the 'normal' disk access sounds for a normal boot - the lights on the keyboard and mouse would all be active. cool. problem solved!
or not.
on plugging the hdmi cable back in to the PC the monitor report... Read more

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RELEVANCY SCORE 64.8

The screen of my desktop freezes and the only thing I can do is shut down the PC - by pressing the Power button. It have been happening for a while... I formatted the computer but It keeps happening.
A photo of the problem:
PS: Sorry for bad english.

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RELEVANCY SCORE 64

When I startup my PC the Dell Logo screen only shows the Dell Logo.  No Choices for F2 - Setup or for F12 f- Boot Options and there is no progress bar.  However, the F2 and F12 keys will activate the correct screens F2 - Enters BIOS and F12 show the Boot Options Screen.  But, nothing shows the Progress Bar.
Any suggestions on how to fix this?

A:XPS 8700 boots, but Dell Logo screen missing F2, F12 and Progress bar

This is by design.  The progress bar is 10 year old phoenix bios which is no longer used.
You cannot run MSDOS or WIN98 or XP or Vista on that machine.

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RELEVANCY SCORE 56.8

Hi, I am having several problems with my computer, wondering if I am infected with something? First noticed the computer running slowly. Then began freezing all the time. Then noticed that when I switch to a new internet page at times I notice a small black screen that will pop-up or flash on the page, but only for a second...almost like you'd get on a "run command" type scrren, if that makes sense. Also, I keep getting a security options failure. It seems this only comes after the computer freezes and I try to hit alt, control, delete to bring up task manager. I have tried to run Norton Anti-virus and spybot. I've used CCleaner to remove unnecessary files/clean. The virus software finds nothing unusual (usually some cookies with tracking, but no virus. Any ideas? Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:54:57 AM, on 8/19/2009Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16890)Boot mode: NormalRunning processes:C:\Program Files\Norton AntiVirus\Engine\16.5.0.134\ccSvcHst.exeC:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\hp\support\hpsysdrv.exeC:\Windows\RtHDVCpl.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Java\jre1.6.0_01\bin\jusched.exeC:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A0... Read more

A:Infected? Blue screen, black screen popping up in background, freezing and slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 56.8

HI,
I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.



This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.

Thanks

Kim

A:Screen Freezing, search engine redirect and black screen when starting the computer

Read the guide here on preparing logs

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here

http://www.bleepingcomputer.com/forums/forum22.html

Good luck

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RELEVANCY SCORE 56.8

When I powered up my new dell xps 15 9550 this morning, (bought less than 1 week ago) I had a message from Dell in the bottom right hand corner of the screen saying there was a firmware update notification. I clicked on this and proceeded to update the firmware.
since this, I have been suffering from the screen going blank and the only way to get it back on again is to switch off the laptop completely!
I have restored the bios to factory settings (F2) and have also tried disabling the nvdia video card but still have the same problem of the intermittent screen going black.
At the same time, if I am listening to music, the music also switches off, so it doesn't appear to be just a video card problem.
It all appears to point to this firmware update?!
any help would be much appreciated.

thanks

A:Dell XPS 15 9550 screen going black intermittently after Dell firmware install this morning help!

I have the same problem:

I initially reported that my XPS 15 locks-up displaying an all white display, however, I have since noticed it locking-up with a black display or gray display. Recycling power is the only way to get the computer working again. Prior to an automated firmware update, my XPS had been working fine. If you find a solution, please post it. I will do the same.

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RELEVANCY SCORE 56.8

After a failed Windows 10 Update, the laptop will not boot. I tried SAFE MODE and since then the machine just stays black. I cannot get it to boot!!
I have tried:
- Holding down power 10 seconds and trying again.
- Spamming F12, F8 keys to no avail.
- Holding CTRL+ESC and then plugging in AC and still nothing! Just a black screen!
Please help me! Machine is well out of warranty now.

A:Dell XPS 9550 Black Screen, no Dell logo after failed Windows 10 Update

Can anyone help me on this?

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RELEVANCY SCORE 56.8

After a failed Windows 10 Update, the laptop will not boot. I tried SAFE MODE and since then the machine just stays black. I cannot get it to boot!!
I have tried:
- Holding down power 10 seconds and trying again.
- Spamming F12, F8 keys to no avail.
- Holding CTRL+ESC and then plugging in AC and still nothing! Just a black screen!
Please help me! Machine is well out of warranty now.

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RELEVANCY SCORE 56.4

Dell N5030: W7 wont start. Dell logo > black screen. How to restore?


Hello friends

Please could you advise me. My friend has asked me to help with her Dell N5030 Inspiron laptop. She has had it for about just over a year now. Dual-core Pentium, 4GB RAM, W7 64bit. She is not computer savvy and I dont know how shes managed to do this but heres the problem:

1. You press the power button
2. The Dell logo appears along with the F2 & F12 options for Setup & Boot Options
3. This is followed by a black screen with a blinking cursor in the upper left. Thats it.

All this happens in the space of 6 seconds (power-up to black screen). Nothing else happens, no Windows logo screen, no Microsoft logo, nothing. Screen stays black with the cursor and the laptop instantly turns off when I press the power button.

My friend was desperate because she had over 740 family photos and some important documents she didnt want to lose. I was able to recover all of those using a Linux Mint live CD so at least shes all smiles for that

Using Mint made me realize that the hardware was working perfectly. The hard drive was good, no mem faults and of course the optical drive was fine. So its something with Windows 7.

Also while using Mint I could clearly see the Dell Recovery Partition. The problem is I dont know how to get the Inspiron to fire it up - because I cannot even get into Safe Mode where the "Repair your computer" option is.

When I pressed F12 al... Read more

A:Dell N5030:W7 wont start. Dell logo + black screen. Factory reset how?

Dell states that the Factory Restore option should be visible on the F8 screen.

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RELEVANCY SCORE 56.4

Everytime i use the Support.Dell.com web site to update my drivers , it makes the SAME 3 recommendations for updates regardless if i just Downloaded them and installed them. They are:
1) Intel Z87 Chipset driver
2) XPS-8700 Chipset driver
3) AMD Radeon 6xxx/7xxx/8xxx/R9 Desktop Graphics Driver

Please advise.

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RELEVANCY SCORE 56.4

Hello,

I have a problem with my new laptop and it happens only sometimes. It is around 1 month old and it had this problem from the beginning . The laptop is a DELL INSPIRON 3552
1. DELL LOGO appears
2. Screen backlight is ok
3. Windows won't start ( window's logo doesn't appear ) and if i plug an external mouse the cursor is on the black screen.
If I shut down the laptop from the power button and the start it again it works. It's very random. Once I had to restart the laptop for 3 times before the windows started.
Any ideas ? 

A:DELL Inspiron Windows screen black after DELL logo

Hi,
Thank you for writing to us!
As we understand that the system doesnt not boot and just goes up to the Dell logo and after multiple restarts the system works fine.
In that case ,Can you boot the system into " Safe mode " and check if the same happens..You can also perform a system restore and also check for updates pending .
Thanks
Robin

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RELEVANCY SCORE 56

I am running windows 7 Ultimate 32 bit and facing with a big problem,I suppose.
-Black screen sometimes appears after windows is starting(after this)
-Blue screen of death always appears when I am trying to connect for more than 7/8/9/10 times on some of wireless networks,and very rarely appears when I'm playing a game or doing something on the internet.
-Some programs freeze sometimes such as Firefox,DivX Player,Winamp...
Please help me guys!
 

A:blue screen of death,black screen,freezing...

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RELEVANCY SCORE 56

So for the past 2 weeks I've been crashing none stop usually after playing game for about an hour or just browsing or watching a movie, its a mixture of Page fault in none page area, Memory management, IRQL not less or equal, among others. I don't know whats causing the crashes or any help would be greatly appreciated. i had this laptop for since early december 2009.

OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 320 Mb
Hard Drives: C: Total - 291444 MB, Free - 24376 MB; D: Total - 13495 MB, Free - 2249 MB; F: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 3642
Antivirus: Norton Internet Security, Disabled
 

A:Blue screen of death, Freezing, and black screen

Have you installed anything lately? There could be some program or service doing something that isn't needed.
How's the case temperature? Perhaps it's running too hot.
 

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RELEVANCY SCORE 56

Hello.

My old Dell Dimension 8400 P4 starts to boot but the screen goes black after the Dell Logo. The power was accidentally shut off on the power strip that the computer is connected to and after I turned the computer back on, this problem occured. I ran a computer diagnostic, I have tried to get to the screen to allow me to boot in safe mode by pushing F8 but when I do that I get a message that the keyboard has an error.

Please help if you can.

Thank you,

 

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RELEVANCY SCORE 55.2

Hi all, I got a Aspire S7-392 and keeps getting black screen on reboot or reboots with Acer logo or repair screen freezing.  When it freezes its all quiet and i dont hear anything from the laptop, however, when it goes to black screen the fans are running.  I got the laptop from somebody to fix it with tons of viruses and maleware.  I installed Windows 10 on it and it worked ok, but on one of the reboots the above problems started happening. I tried to do fresh reinstall of Windows 10 from the usb drive but i can't get the bios settings to save when i change the boot priority or make other changes.  Any help please?  Thank you

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RELEVANCY SCORE 55.2

Hello, over the last week to week and a half my computer has been getting worse and worse. I think its triggered by right clicking objects although I dont think thats entirely whats causing the problem. The screen will freeze and then the monitor will turn black and the computer will have to be restarted. The problem can occur as frequently as 3 times in 10 minutes currently. From the last day upon restarting some images have traces of minor pixelation errors, especially the windows icon as the PC is restarting and certain other random/minor images like above my back/forward, refresh and stop bottons in IE appear pixelated. As I'm posting this the problem occured and the screen went to a blue screen and mentioned something of proceeding with a physical memory dump and i restarted right away. I have avast running with script blocker(although turned it off for the DDS) so I dont know what may have pentrated the PC to cause this if it malicious. I'm running a Dell 4600 with windows xp. Here are my logs:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:08:25 PM, on 9/13/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil S... Read more

A:PC freezing to black screen!!

Bump
 

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RELEVANCY SCORE 55.2

recently the monitor freezes started, then i had a bad memory stick , now every few minutes I get the black screen and the only thing to do is shut off with the main power button. what should I check and where to start, thanks.

A:freezing and then came black screen

This can be caused by a number of things.
The first thing to do is to find out if it is hardware or software related.
The best way to do this is to boot into the bios and leave it there for a bit.
If the problem arises when let in the bios screen then you know it is hardware.

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RELEVANCY SCORE 54.8

Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.

A:Windows 7 Freezing Screen + Black Screen

  
Quote: Originally Posted by firelance69


Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.



Can you boot into safe mode (F8)"
Do you have the win 7 dvd to do a repair install?

Do you have a backup, by chance?

Ken J

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RELEVANCY SCORE 54.8

my dell latitude e6510 turn on on dell logo then black screen after please help

A:my dell turn on on dell then black screen

my dell latitude E6510 turnson on dell logo then black screen please help

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RELEVANCY SCORE 54.8

Hey,

My laptop (Asus A52F) starting acting up about a week ago. It seems to be seizing and then black-screening if I have it do anything more than one small task. For example it often freezes up during scans, when I plug in a hard drive or if I try to download absolutely anything and then I have to force shut down by holding the power button.
I've tried running a few different virus/malware scans (Super Anti Spyware, Ad-aware and Malware Bytes) and they found a couple little things but the compuet has still been acting up.
I've tried keeping an eye on the task manager while trying anything that usually freezes the computer and I'm seeing any jumps in the CPU. I've attempted to do a system restore as well but there is no restore point to use.
If anyone has any ideas I'd be very thankful.
Cheers.
 

A:Laptop freezing and going to a black screen.

read this

http://www.techsupportforum.com/forums/f108/black-screen-issues-and-troubleshooting-498132.html
 

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RELEVANCY SCORE 54.8

So whenever I start up my hp pavilion g6 the screen stays black and I get the blink code on the caps lock key, I have researched this and found out that it was either a board system failure or a cpu not functional.  I have reseated my memory modules to see if that would work, it didnt. I have tried starting up from bios menu and running the memory and hard drive test,  but everytime this happens my computer freezes and I have to restart because it never unfreezes. This happens every single time I try to launch in safe mode or repair mode and I cant do anything about it. I have attempted to system restore off of repair mode but everytime I get close to it an error pops up asking to disable drivers and how it has been canceled to prevent damage to my computer. I cannot do anything about fixing the first problem because the freezing problem doesnt allow me. I have also tried running the diagnostics off of the bios but again the freezing thing stops it. Someone please help 

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RELEVANCY SCORE 54.8

Hello all - just joined the forum and added some system info to my profile.

Story so far:

All seemed well until trying to render video projects using Pinnacle Studio 11.1, when I would get random freezes or black screens with the pc being unresponsive, requiring power down (5 seconds holding the button) or reset.

After some time on Studio related forums I bought more RAM recommended from Crucial. No difference. I bought a new video card. No difference.

I defragged, updated drivers, updated bios. no difference.

I then started experimenting with Prime95 torture test, Memtest86+, PassMark's Burn-In Test and Windows Memory Diagnostic with the following results:

Memtest86+ completed one pass ok. Have not yet left it running for longer.

Prime95 runs overnight with no errors when testing large FFT's so far. It produces the black screen crash overnight on small FFT testing but was running ok for over 2 hours to start with.

PassMark Burn-In shareware only runs for 15mins before stopping. Occasionally this crashes or freezes.

WMD always fails on the Stride6 test. If I vary the RAM (original 512MB, new 1GB, or total 1.5GB) it will fail at diffent points during Stride6. Only once did it complete Stride6 (when running with 512MB RAM) but then failed on the 2nd pass. Reading other forums on Stride6 failures makes me think it could be a PSU, CPU or mobo issue.

Took the case off my PSU last night and noticed some corrosion and leakage from a capacitor. Bought and installe... Read more

A:Crashing to black screen or freezing pc

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RELEVANCY SCORE 54.4

Hi Everyone.

As the title says about, i have a Dell Vostro 1520 and im running Windows 7 with a 32bit. It is only 2 years only. It started about a month ago. I was on my laptop viewing and deleting some unwanted photos i had. A few minutes later i realized that i deleted a photo that i wanted. So i went to the recycling bin and restored that photo. When i went back to my photos and went into the album, it said something like i do no have permission to access this folder. Please press continue to get full permission. I clicked continue and i got the access i should have. Now i tried many more random folders and the same thing happened. Also when i came out of the folders, the folders had a big pad lock sign on the front of it. After that i shut down the laptop and went to turn it back on. The laptop will power on like normal. I can press f12 for the boot options. which i have already tried many times. I also tried it in safe mode and what-not, but still nothing. I can hear the fan and stuff spinning up like normal. I have also put and CD into the CD ROM and that spins up fine. So after the Dell logo on the screen, it goes black and stays that way with the cursor. You can move the cursor around no problem. I should also add that the battery light is and has been flashing for a good wile. Its flashing orange and blue. I'm wondering if this has anything to do with the battery. Because my laptop will not charge with the AC adapter in it for many months now. It will only stay... Read more

A:Dell Vostro 1520. Black screen. Wont reach login screen

Since its a laptop the harddrive is easy to pull out and remove.If you have or can get a usb sata/ide connector hook the drive to that and then to another computer if you have one so you can save all of your important data like pix, music, etc.The laptop battery is going to have to be replaced since its no longer charging properly.It sounds like there might be a short somewhere or a power supply problem along with a bad battery.Or possibly something might be wrong with the screen or video or graphics card.
 

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RELEVANCY SCORE 54.4

Hi,

I've been working on a dell inspiron 1525 today and cant figure what is causing this problem.

The laptop boots, displays the post screen, and then the screen goes black.
You can boot into BIOS,
You can boot into the Boot menu.

You cannot boot into safe mode, the f8 key does nothing,
when using the boot menu, u can't boot into a windows disc to reload the operating system, it just goes black.
I did however manage to boot into a linux cd i have and run a HDD test (what passed) and a memory test (what also passed).

It does exactly the same on an external monitor aswell so I am lost with this one.

Any ideas would be appreciated

A:[SOLVED] Dell Inspiron 1525 - Screen goes black after POST screen?

Which OS is on the computer?

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RELEVANCY SCORE 54.4

My friend has a dell inspiron laptop which came with windows 8 in it. he has recently updated it to Windows 8.1 and  after restarting it , then onwards problem started where in only black screen appears. Cursor shows up after waiting a long long time,
but waiting even for hours for windows logo it never showed up. Please tell me some solution

He does not have any recovery discs, no windows os file. Now tell me a solution without these things needed.
Model: inspiron 15R7520

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RELEVANCY SCORE 54.4

Hey!

My Dell Inspiron 1100 is over 6 years old at this point, quite the dinosaur. However, I still have a bit of old data I would love to remove before it really bites the dust.

When I boot up the machine, usually the display is clear and bright. However, after no more than a minute the screen goes black and only a faint outline of the desktop remains. What is the problem and what do I need to do to solve it?

Thanks!
 

A:Dell Inspiron 1100 screen goes black 30 secs after booting up, faint screen outline

Hi

backlights or invertor board is failing (failed).

If there is an external monitor socket on it use a monitor to see the screen and then you can backup your data.
 

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RELEVANCY SCORE 54

Hi guys,

I have just installed Windows 7 and I'm having some major trouble with my graphics card. I had Vista installed, and just got my laptop from back from Dell after some repairs for faulty motherboard/GPU. I have wiped my hard drive and started fresh by installing Windows 7 Build 7100. All seemed good when I first opened it up, everything was nice but I noticed I only had Vista Basic color scheme. I had a look in device manager and under display adaptor it had Standard VGA adaptor listed.

I then installed my nVidia driver number 185.85 and upon restart I got a black screen after welcome screen. I then rebooted and all seemed fine. After around 15-20 seconds of use windows would lock up for a minute or so, then flash a BSOD and then reboot. I figured it was a driver issue, so I jumped on and downloaded the latest driver for my graphics card (GeForce 8400M GS) which was 186.03. This had the exact same result. Random shutdowns and failing to boot, alot of freezing when I could boot.

I have found if I go into device manager and disable it, I can run windows 7 fine but can't use screen savers or basically anything that needs graphics. Any help would be great as I woul love to keep using Windows 7. Cheers guys.

A:Major Freezing and Black Screen Issues

I had a check on the Dell website to see what drivers they had to offer and the one they have on there is for vista 32 bit and its like version 101...way outdated. Any advice of things to try would be much appreciated. Thanks.

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RELEVANCY SCORE 54

Firstly, I am a bit of a computerphobe, and will be lost on any major technical terms, so please bear with me...

I have a samsung R700 laptop, which decided this morning to die.

I had downloaded some films last night (which I have done many times with no problems previously), switched off the laptop (which rarely do - prefering instead to hibernate.)

When I switched it back on this morning, windows was carrying out about a million updates.

After around 10 minutes, the screen came on, and everything looked normal. I tried to open a document, but the laptop screen froze, and although the curser was there and moving, I was unable to close or open any other pages/applications.

After restarting a few times and having the same thing happen, I started in safemode, restored it back to last month, and tried again. In safemode I can scan (have used 3 virus scanners which have been reccomended) but all results are clear. I can access the internet and all of my documents.

Restarted the machine after an hour switched off, and when booting up in normal mode, the home screen is just black. There is a white cursor which moves, but no taskbar or icons etc. Safe mode is still functional.

Any advice would be greatly received
Thanks in advance
 

A:Solved: Freezing screen, now black..after start up

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RELEVANCY SCORE 54

Hello.

Recently my hp pavilion dm4 with switchable radeon 5000 series gpu has started acting funny.

It started months ago with poor performance in streaming videos online when the radeon was activated (dubbed "hi performance" in the OS.) This problem seemed to get better after reinstalling Windows back in March or April and using canned air to clean the innards of dust.

However, about a week ago while playing a game, the screen froze up and the computer rebooted. Upon restart, I got a message saying the video driver had crashed and was incompatible with the catalyst control center (not exactly sure what that is, but I installed several different driver versions to no avail.)
The computer continues crashing in this way, and often will show bars or a checker pattern on the screen before freezing. To make matters worse, a good percentage of the time, the screen will remain black upon startup. I've tried reinstalling the OS, and thankfully was able to boot in safe mode and back up all of the files I needed. I'm tempted to rule out malware as a cause due to the fact that the problem persists after reinstalling Windows.

I have used canned air to blow out all the fans, and have kept up with that habit pretty well since I started experiencing the slowness in video playback. I have not noticed any extreme overheating since I amended the initial problem earlier this year.

I'm ready to spend a small amount on fixing this, but I'm also pretty ready to upgrade... Read more

A:Bad GPU? Freezing, black screen, and graphic artifacts.

Since you have done a (clean?) install of W7, that eliminates a lot of common problems. You can certainly stop thinking about viruses.

I have a couple of questions:
Where did you get the video driver(s) for the laptop when you did the reinstall? From the HP website only, or did you use the driver package from ATI? In the early days of dual graphics, the driver package was for both graphics chips and available only from the laptop manufacturer. Using the package from ATI would cause problems.
What happens if you disable the Hi-Performance graphics (in Device Manager)? Yes, your video performance will drop, but does that make the artifacts and freezing stop? This test is to try and isolate the problem graphics chip.
Does this behavior happen only on battery, or when the battery and power supply are both connected? What happens if you run on the power supply only and remove the battery completely?

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RELEVANCY SCORE 54

I'm using an HP ENVY TS 17-J130US NB PC on Windows 10 and have been experiencing this issue for the last several weeks.

I believe this occurred after one of the windows updates and the computer didn't shut down correctly. The next time I booted up the system, it basically froze. I've tried updating my graphics driver but am still experiencing these issues.

From time to time the system will freeze although I've been able to use it. But recently when it's about to freeze, my google chrome pages start to not load and my task bar reacts very slowly (opening task manager requires a lot of patience).

I'm not really sure where to start (originally, I thought it was an application like Skype because everytime I opened skype, it would freeze. I've uninstalled skype but still experience these issues).

Any guidance would be greatly appreciated! Thank you!
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 12220 Mb
Graphics Card: Intel(R) HD Graphics 4600, 1024 Mb
 

A:Black screen after applications start freezing up

Have you checked to see if there is a system restore point prior to the date that you started having the issues?
 

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RELEVANCY SCORE 54

? OS - Vista/ Windows 7 ? Windows 7 64bit Professional
? What was original installed OS on system? Windows 7 64bit Professional. Received a burned copy through school years ago genuine with key.
? Age of system (hardware) - Brand new 1 month tops.
? Age of OS installation - have you re-installed the OS? - About 1 month. No I have not.

? CPU - Intel Core i7-3930K Sandy Bridge-E 3.2GHz (3.8GHz Turbo) LGA 2011 130W Six-Core Desktop Processor.
? Video Card - Two Nvidia EVGA 780 GTX's SLI stock, not overclocked.
? MotherBoard - ASUS Rampage IV Extreme LGA 2011 Intel X79 SATA 6Gb/s USB 3.0 Extended ATX Intel Motherboard
? Power Supply - CORSAIR AXi AX1200i 1200W Digital ATX12V v2.31 and EPS 2.92 SLI Ready CrossFire Ready 80 PLUS PLATINUM Certified Full Modular Active PFC Power Supply
Memory- CORSAIR DOMINATOR GT 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 2133 Desktop Memory
SSD- SAMSUNG 840 Pro Series MZ-7PD512BW 2.5" 512GB SATA III MLC Internal Solid State Drive (SSD)
HDD- Western Digital WD VelociRaptor WD1000DHTZ 1TB 10000 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive
CPU Cooler- AIO Swiftech H220 Water Cooler
Case Fans- 8 Yate Loon High performance 88 CFM fans.
Case- Corsair Obsidian Series 900D CC-9011022-WW Black Aluminum ATX Super Tower Computer Case
Sound Card- ASUS Xonar Essence STX Virtual 7.1 Channels 24-bit 192KHz PCI Express x1 Interface 124 dB SNR / Headphone AMP Card

My CPU was overclocked to 4.0Ghz. I now loaded optimized defaul... Read more

A:[SOLVED] MW3 + DayZ Black Screen's/Freezing

/bump

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RELEVANCY SCORE 54

Hi there. Recently my computer has been crashing an awful lot. I am just doing a task and, usually if it does, it will cut to black. The computer doesn't make any noise and I have to restart it. Sometimes it will freeze on the screen, once it actually cut to a completely white screen.

I always thought this was because I was using Google Chrome, it always seemed to be whilst that was loaded. However now its happening without that. Also, Firefox has become completely disabled, I click on the icon and nothing happens.

So, I have no idea why this is happening! It's very worrying as I am starting a new year at college next week. I have run several anti-virus checks, SpyBot checks, that sort of thing.

Please help! You might just save my life :/


Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: AMD Athlon(tm) Processor LE-1660, x64 Family 15 Model 127 Stepping 2
Processor Count: 1
RAM: 3071 Mb
Graphics Card: ATI Radeon HD 4350, 512 Mb
Hard Drives: C: Total - 418970 MB, Free - 130557 MB; D: Total - 15359 MB, Free - 9266 MB;
Motherboard: Dell Inc., 0F896N, A02, ..CN7360497101KG.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled
 

A:Windows 7 keeps crashing, freezing, black screen?

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RELEVANCY SCORE 54

Hello,
Today while play Dota2 my pc desktop froze for about 5 seconds, and then had a Bsod "memory management". Upon attempting to restart my computer blacked screened while booting, the fans start and run for any length of time but there is no picture or power to the keyboard/mouse ( tried caps lock, won't work).
This is not the first time the computer had a Bsod but it restarted and wa generally a "irql_less_than_or_equal". I'm not sure bow to go about troubleshooting. Any advice is appreciated.

AMD fx-8120 8 core 3.1 ghz
nVidia gtx 550ti
8gb DDR3 Ram
corsair 500w PSU
M5A78L-M LX

A:Bsod, Freezing and Black screen on booting

Hi Danny, and welcome to TSF.

We have a forum dedicated to BSOD issues. Please follow the instructions here >> http://www.techsupportforum.com/foru...ta-452654.html

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RELEVANCY SCORE 54

My PC: ASUS P4 2.67G with 1G RAM. nVidia FX5200 AGP graphics card. Compro TV Tuner Card. XP Pro SP2.

Background:

Last Wednesday i installed a new TV Tuner Card. System was fine til about 3 days ago.

The problem:

The other day i was working on my PC and started smelling a mild electrical burning smell. The smell faded before i could figure out what it is, but came back again about 10 minutes later, followed closely by my system freezing and my monitor going black. I had to pull the power cord out the back of the system to turn it off.

After a few minutes i turned it back on again, and it appeared to boot fine. About 5 minutes after using it, the same thing happened again and the screen went black.

At this point, i figured the problem was most probably my AGP Card, so i got the case apart and took it out. After changing my monitor back to the on-board graphics (SiS chipset) the system appeared to boot fine again.

I used it for probably 10hrs of use after this and was thinking the problem was solved until this morning when i smelt that burning smell again, followed by the entire system freezing up. This time though, the screen did NOT go black, so i assume the onboard graphics are ok still.

At this point today i removed the TV Tuner card, rebooted and it loaded fine. I've not used it much this this happened.

I'm not sure what actually caused these problems, or if they are more serious than they appear.

Notes:

I have looked at the AGP card & the TV Tu... Read more

A:Burning Smell, Black Screen & PC Freezing

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RELEVANCY SCORE 53.6

I can play MOH in single player with no problems and I can play in multiplayer with no problem, however when I exit the game from the multiplayer mode my computer will blue screen crash. Now I have Black Ops and my computer will freeze, stutter, and lock up to the point I have to hard crash my computer and when I put the latetest video driver the in-game screen will not fill up my wide screen monitor no matter what I do and I still get the freezes, stutters, and have to either hard crash or if I get lucky enough to exit out of it then it will blue screen crash. I was able to play single player ok this morning but when I tried multi-player I again had to hard crash my computer due to it locking up. I have a new alienware with two gts-240 video cards and no viruses of any sort on my computer.

A:Steam, COD Black Ops blue screen crash, freezing

  
Quote: Originally Posted by devgroup2


I can play MOH in single player with no problems and I can play in multiplayer with no problem, however when I exit the game from the multiplayer mode my computer will blue screen crash. Now I have Black Ops and my computer will freeze, stutter, and lock up to the point I have to hard crash my computer and when I put the latetest video driver the in-game screen will not fill up my wide screen monitor no matter what I do and I still get the freezes, stutters, and have to either hard crash or if I get lucky enough to exit out of it then it will blue screen crash. I was able to play single player ok this morning but when I tried multi-player I again had to hard crash my computer due to it locking up. I have a new alienware with two gts-240 video cards and no viruses of any sort on my computer.


These were caused by a bad driver (XenoVa64.sys?). Only way to be sure is to run driver verifier.

Beyond that, please run Verifier with these settings:





Quote:
Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got acce... Read more

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RELEVANCY SCORE 53.6

This has been an issue that's eluded me for sometime. I'm not sure what caused it to start, but this is something that bothers me. It would be up to 1-2 hours before my computer will start freezing. Once this happens, it seems me processor skyrockets up to 70-80% and then freezing every 1-2 minutes before black screening.

This error was found in Application of Event Viewer:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

I'm not sure if this error is directly related to my issue, but I was posting as much information for you guys to work with.

A:Windows 7, Constant Freezing and sudden black screen

Hi Welcome to Seven Forums .. Read the Link below ..
Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2

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RELEVANCY SCORE 53.6

I have fujitsu laptop AH531/GFO , i can n't boot from harddisk and the booting stops with black screen without any message ,sometimes it enters into an infinite loop(restart and stop with black screen ) and sometimes stops in black screen for long time . i used chkdsk for diagnosing this situation ,and it gave me a message with blue screen("20121112_232111_.jpg") :Benutze: \windows\system32\AUTOCHK.EXEMissing export: "memset" !Missing expott: "NtSerializeBoot" !etc....Exception: 0E Error code : 0004etc...CauseWay error 09 : Unrecoverable excption . Program terminatedNote: I have tried to repair system and nothing happened .and I can access the hraddisk from Cmd.Please help me what should I do? thanks

A:I can n't boot from harddisk , freezing with black screen without any message.

Greetings Amer_s and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary. If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance. Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not... Read more

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RELEVANCY SCORE 53.6

Let me start at the beginning of my current saga.

1. I received a blue screen of death about 4 months ago, the first time I had ever received one before. I restarted my computer and everything has been fine since then.

2. More often than not, I close my laptop at the end of the night and let it hibernate, only shutting it down every once in a while or restarting for windows update. Last night, I opened my laptop and had a few Chrome tabs open, as per usual, and everything was fine. Then for some reason everything froze. A freeze that locked everything up. I want to attribute this to windows update reminding me to restart after my previous update. I proceeded to force shut down and restart, then the black screen of death hit me. Just the mouse on the pitch black screen. Prior to the initial black screen of death, a popup occurred wanting me to end the process of "Windows Operating System" if memory serves. Since the computer is frozen, rarely can I click cancel on this. (Note: this popup will continue to happen later on)

3. I did a system restore to the first previous date at the F8 screen upon startup. It was successful but same result. I attempted further system restore points to the 3 other restore points but they all failed.

4. Several attempts to boot into Safe Mode were unsuccessful. Further attempts to boot into the regular startup resulted in being stuck at the Black Screen of Death.

5. Finally calling it quits for the night, I started back ... Read more

A:Black Screen of Death combined with desktop freezing

Also, when the Black Screen of Death occurs, no keys work. Not ctrl-alt-del. Not shift 5 times. Holding the power button to shut down is the only thing to do.

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RELEVANCY SCORE 53.6

My Computer recently has been Blue Screening so i factory reset it however it continues to randomly every hour or so freeze everything (cursor still moves) followed by a black screen (cursor still showing and moving). At some times it also instead just Blue Screens than restarts my PC. Help would be awesome I attached a BSOD report

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RELEVANCY SCORE 53.6

So i got this pc a few years ago, i havnt treated her too well, i will be getting a new one v soon if this cant be sorted.

for last couple years maybe i always had these dots that appear on my desktop, they flicker but go away when im running a game/video.
heres a link of the dots

randomly but fairly rarely my pc has frozen, but over the last couple of days it keeps freezing in game and today it froze again loading skype after i had to restart because of a freeze. So done a disk clean up, removed as much as i could.
any ideas/help would be great

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