Over 1 million tech questions and answers.

Windows XP freezes at logo screen but will start in Safe Mode! Help!

Q: Windows XP freezes at logo screen but will start in Safe Mode! Help!

Hi,

I'm having an issue with my laptop whereas it wont start up as normal and always freezes at the logo screen where the litte blue bar moves across the screen near the bottom. The laptop will start in Safe Mode but I don't have a clue what's causing this issue or how I can solve it.

Any help or advice would be greatly appreciated.

Laptop - Novatech Revo 440 CEL M Notebook.

RELEVANCY SCORE 200
Preferred Solution: Windows XP freezes at logo screen but will start in Safe Mode! Help!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows XP freezes at logo screen but will start in Safe Mode! Help!

Read other 9 answers
RELEVANCY SCORE 103.2

my dell dimensions 2100 with xp home is hanging at the windows logo screen. I can start it in safe mode, but am at a loss on what to do once there. Please help asap.
Thank you,
Wendylu
 

A:xp wont go past windows logo screen but will start in safe mode

Turn off computer.

Turn back on - as soon as you've pressed the power button - tap F8

This will present you with a number of boot options. Select

"Last known good configuration" this and see if it works.
 

Read other 1 answers
RELEVANCY SCORE 100

It started when my desktop froze after a video,(no virus on my comp) so i just let it be for about an hour and it didnt budge so i decided to manually shut it down (which i never do, and i've only done this once to this computer). So when i started it back up again, it showed the BOIS screen but when it went to the xp logo loading screen, nothing was there except for a black screen. I went into that F8 Menu and tried everything, on safe mode it would just stop loading files up to Mup.sys. Ive tried to run off the Re-installation disk but it would just go to *Setup Starting Windows* and then freeze again. I've foubnd that there was a problem with the NTDLR file but i already fixed that with a boot floppy, but it really didnt do anything because i still have the black screen problem.

Im running a dell potiplex GX620 with intergrated motherboard
OS Win XP Pro (i think SP2 because i dont have the SP3 CD but not entirely sure)

Please if you can help, I want to try to repair this without formatting my hard drive because i have very important files in there.

oh yeah and i forgot to mention when i boot off the CD it gives me these options

Press F6 to install a SCSI or RAID driver

Press F2 To enter ASR (automated System Recovery)

and then it just load a bunch of files and then stops and freezes at Setup is Starting Windows

Please help, this is very very annoying and i dont want to loose my files

A:Black Screen instead of Win Logo, Safe Mode Freezes at mup.sys

So you're not able to get into the recovery console with the XP disc?

Read other 19 answers
RELEVANCY SCORE 97.2

WINDOWS XP FREEZES ON WELCOME SCREEN & WONT START IN SAFE MODE

Last night i was in the middle of installing a program and my pc crashes and restarts automatically then when it restarted and everytime i turn it on it freezes at the (blue) welcome screen it also will not give me the option to start in safe mode.

I really need data that is on the hard drives can anyone tell me the best way to get it back, ive been told to buy a hard drive caddy / docking station does anyone have any ideas what the problem might be?

Thanks.

Read other answers
RELEVANCY SCORE 92

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

Read other answers
RELEVANCY SCORE 89.2

Hi everyone,As the title suggests, I'm getting a black screen after the windows logo appears. At first, there's no cursor, but if I put the computer to sleep and turn it back on, I get a cursor when it wakes up--still a black screen though.Here are my specs:CPU: AMD Hexacore 1090TRAM: 8GB GSkills RipjawsMB: Gigabyte GA-78LMT USB3GPU: MB Integrated Radeon 3000 SeriesUnbootable HD: Seagate 2 TB Barracuda Windows 8.1Bootable HD: 7 year-old 500GB Hitachi Windows 8.1Here's how it went down: I was watching HBOGo on Chrome, then went to the Netflix Windows 8 app (don't judge my lethargic chain of events). However, Netflix immediately closed and wouldn't start. I figured it was something with the graphics, so I restarted my computer. After the restart, for some reason, it ran Chkdsk on my other HD. After running that, it went through my normal startup and blacked out after the logo. I ran a bootlog and found that dxgkrnl.sys loads once, then attempts to load another 4 times and fails each time. Other than that, everything loads correctly. Then I deleted some AMD stuff (perhaps stupidly) and I get more errors in the bootlog, from AMD stuff. I'd like to just clear all the AMD stuff and just have the bare Windows drivers load.Here's what I've tried:1) I've tried startup repair, which attempts some fixes, but fails.2) I tried to enter Safe-mode and low graphics mode, the computer simply launches into "Automatic Startup Repair" and fails after the "Diagnosing PC" dialogue.3) Reset my BIOS... Read more

Read other answers
RELEVANCY SCORE 88

Hey everyone!
Sorry if I'm posting in the wrong place - not sure what exactly is wrong!
So my computer was working - I was playing a game when the system just froze up. I manually restarted and once I got to the Windows XP logo screen (where the blue dots go running across in that little bar underneath), the computer just stayed on that screen no matter how long I waited. I've restarted several times and still keep getting stuck on that screen.
I tried going into safe mode to see if I could maybe do a system restore or just look to see if I could figure out what's wrong, but all I get is a black screen with "safe mode" in all four corners of the screen and my mouse cursor. Same thing when I try to go into VGA mode.
I'm wondering if my video card died? The computer runs fine if I'm just doing normal things like watching a movie or just surfing the Internet. However, I'll play a game and often times it'll do the freeze-up thing and I'll have to restart. But every time that has happened, the computer started back up normally - until now. Any help would be appreciated. Thanks so much!

A:Hanging at Windows XP Logo Screen - Black Safe Mode

Do a WinXP Repair install. It repairs critical files and does not erase personal data. Go here ... http://michaelstevenstech.com/XPrepairinstall.htm .

Read other 4 answers
RELEVANCY SCORE 84.4

Please excuse me if I have posted this in the wrong area, but over the past 48 hours I have had great difficulty in using my laptop, a Dell Inspiron 1545. System type: 32-bit. Processor: not available. Memory (RAM): not available. I checked this yesterday and all information was provided, but not sure why it is not today.

Everytime I switch it the laptop on, I will have about 1 minutes worth of use before it completely freezes. Ctrl + alt + del do not respond which means I just have to keep switching it on and off, on and off. Everything works fine on safe mode and after checking other sites for advice, I have not had any luck.

I have tried 2 restores, which were successful, but not in fixing my problem.

I am currently an English teacher in China so my laptop is crucial for everything I do. I appreciate any feedback and help.

Many thanks,

Nick
 

A:Windows freezes after start-up but works in Safe Mode

Sometimes it's a corrupt driver issue when safe mode is the only option.
 

Read other 1 answers
RELEVANCY SCORE 84.4

Alright, so, last night I was in a hurry, and didn't want my laptop to take long to shut down, so I did something stupid that I never do. I shut down by holding the power button. About fifteen minutes later when I came back and turned it on, it let me log in like normal (slightly slower than normal now that I think about it) and all seemed fine. But after about a minute, it just froze. The screen glazed over as a whitish shade and my cursor became the loading circle, nothing worked. I pressed ctrl + alt + delete and it sent me to a black screen with my cursor. I tried again, and again, and again to no avail. It works perfectly in safe mode though, no problems at all. I even tried system restore, and that did not help a thing.

Any assistance would be greatly appreciated!
 

A:Windows freezes after start-up but works in Safe Mode

Read other 15 answers
RELEVANCY SCORE 84

Hello my fellow techies!!

I have spent the last few days working on my friends Sony Vaio PCG-7184L(which by the way is not listed anywhere on sony's website). It runs windows 7 64bit and it freezes immediately after the Windows logo starts it's animation and there's about an inch of the top of the screen that is filled with weird colored lines. So I told him sure, I'll fix it, it's probably just a virus and should be fairly simple. I will list in sequence what I have done so far to diagnose/fix the issue. One more thing, it started doing this freeze up thing the same day he got it back from the Geek Squad at Best Buy, who were doing a simple update and cleaning from what my friend told me. OK, here's what I did...

1. Tried booting into safemode, froze, on hal.dll, with same colored lines at top of screen
2. Tried booting into ERD Commander 2k8 and froze at the same spot.
3. Booted into Linux live CD and scanned for viruses with avast, there were none.
-This is when I looked at his hard drive capacity and realized that only windows was installed, Best Buy must have wiped everything and not told him.
-OK, no viruses, so I'll run hardware checks
5. Found a place to d/l the windows 7 64bit repair disk and ran it only to have it tell me that it can't automatically fix the problem, followed by a report as to which tests were successful and which were not.
4. Booted into Hiren's Boot CD and ran every hardware tester available ... Read more

A:VAIO PCG-7184L, freezing at Win7 logo, safe mode freezes on hal.dll

So I just ran the windows repair disc again and this is the Startup Repair problem details:

Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 886
Problem Signature 05: ExternalMedia
Problem Signature 06: 1
Problem Signature 07: FailureDuringSetup
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


This is the Diagnosis and Repair details, I have to type all this up by hand so I excluded everything that was successfully tested:

Number of repair attempts: 1

Session Details
-------------------------------------
System Disk = \Device\Harddisk0
Windows Directory = D:\Windows
AutoChk Run = 0
Number of root causes = 1

Root cause found:
----------------------------------------
Failure while setup is in progress.

----------------------------------------
----------------------------------------

These are the tests that were successful all with an error code of 0x0:
Check for Updates
System disk test
Disk failure diagnosis
Disk metadata test
Target OS test
Volume content check
Boot manager diagnosis
System boot log diagnosis
Event log diagnosis
Internal state check
Boot status test
Setup state check

 

Read other 7 answers
RELEVANCY SCORE 82.8

Hi, my HP desktop pc keeps freezing up. If I start in safe mode it doesn't happen. It usually happens a couple minutes after startup. At first it would only occur when browsing the internet, but now does it on the desktop as well. The cursor will stop moving and the mouse and keyboard become unresponsive.
 
I've run scans with MBAM and MSE. I've also tried a clean boot and the problem still occurs every time. I'm not sure what the next step is. Thanks

Read other answers
RELEVANCY SCORE 81.6

Upon booting the machine it just shows the background and the mouse cursor. Tried it in safe mode and i get the same issue. I also tried startup repair same issue. Machine came pre installed with 7.

A:Windows freezes before logon screen, even in safe mode

Use the Advanced Boot Options to select Last Known Good Configuration (advanced) and report back whether it helps.

Read other 9 answers
RELEVANCY SCORE 81.2

Windows cant start -freezes at windows logo screen the very first where something scrolls across the screen under what it says windows XP HOME. but if i restart the computer I can't get any options, not even the safe mode, I keep pressing f8, but it only gives me an option that says Windows Xp - press start. No any other options.

tried these:
- recovery console couldn't solve the problem
- Repairing the Windows installation didn't help either

Also my computer it's has become very very slow despite I use antivirus, superantispyware, tuneup utilities, disk defragmenter, and tried the previous options I already mentioned but still it's very slow.
Why is that? and how can this be solved?

Is it due to a system file being corrupt or due to hard drive going out???
I need help to solve this problem, it's making my head in

There's another thing I would like to know. I use an ''uninstaller professional'' I use it most of the time to uninstall programs that are hard to remove. And not only can it uninstall programs, but has many other tools, like for example it shows you all the programs that runs when windows start. You can control the status of each program hide, show, delete and relaunch.

I hide some programs so that my computer can be a bit faster, but there's a particular pprogram that gets my attention in the list of the programs that run when windows start, its name is: [DeleteGrabPro] rundll32.exe advpack.dll,D... Read more

A:Windows cant start -freezes at windows logo screen

Using TuneUp Utilities will slow your machine because it has a registry cleaner. It may have done other damage, amd may be the reason it won't start.

Your Uninstaller! is an excellent tool, but should never be set to the highest setting ot it, too, will remove items that are needed by the system.

But test memory, just in case.

MemScope (Floppy and CD images.)
Roadkil's RAM Test
Microsoft Memory Test (floppy or CD ISO image)
Memtest86

If you have enough memory sticks, you can test them by removing one at a time and see if the problem disappears.

If you are running Vista or 7, tap F8 on boot and choose the memory diagnostic, or if you can boot up, go to Start > Search and type:

mdsched.exe

Choose to run a memory diagnostic on next boot. Or, you can boot from the DVD and run it from there.
 

Read other 1 answers
RELEVANCY SCORE 81.2

Hi,

I have been trying to repair my XP installation with an XP CD. Once the repair completed and restarted the computer, it now hangs at the XP logo screen. The blue boxes scroll across the loading bar, and occasionally slow to a halt. After about 15-20 minutes, a blue screen with a small windows logo in the upper left corner tells me that windows setup is restarting. This hangs for about 10 minutes, then goes to a black screen.

When I try to run Safe Mode, I get a message that "Windows setup cannot run in safe mode", and must restart.

I would appreciate very much if anyone can help me through this problem.

Thank you very much,
-Kenny

A:Hangs at xp logo screen, can't run safe mode

A "repair install" only works about 1/2 the time. Better to back up your data, zero wipe and reinstall.

Read other 19 answers
RELEVANCY SCORE 80.4

Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

Hello There, I Would Really Appreciate Any Help.

As Above, I Am Pretty Sure This Has Happened To Other People.

I Installed A New Programme Which Was Downloaded From Bit Torrent(i Am Thinking Now That It Must've Contained A Virus).

Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.

Tried To Boot Using Safe Mode But No Joy.

Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.

What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
 

A:Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

If it was unable to boot from the restore disk or XP disk, that indicates that the BIOS Boot Optios are not set to allow it to boot from the CD before the Hard Drive.

Enter the Bios at boot-up time and correct this.
 

Read other 2 answers
RELEVANCY SCORE 80.4

Strangely, my computer booted just fine last night. My sister checked her Hotmail, and chatted on MSN for a short while. I turned it on this afternoon and it hangs at the Windows XP logo screen. The blue bar in the loading box is still moving, but windows never gets any further. Safe mode works OK. AVG scan shows no infection. I restored my Master Boot Record just in case, but it still won't boot.

I have service pack 2.

Any help would be much appreciated. Thank you.
 

A:Win XP freeze at logo screen, safe mode works.

Read other 16 answers
RELEVANCY SCORE 80

Installed Windows XPPro SP2 on clean HD -Almost always freezes when Windows screen comes on-little dashes start then stop abruptly. Also can not get to start in safe mode. When do get past the screen (rarely) everything runs normally. an all kinds of checks on file with Tune Up utilities ,scandisc, antivirus ,antispyware. Flashed BIOS . In different computer , the drive get to F1 but loops around and asks for another F1 prompt. When boot from XPPro CD it loads files but then freezes at the "starting windows screen. Can't reinstall XPPro cuz when boot from it get message that it is earlier version than that installed (I assume because SP2 is on the existing Drive .

Please help. Thanks.
 

A:XP Pro freezes at Windows screen even in safe won't start

Read other 6 answers
RELEVANCY SCORE 79.6

Hi guys. I have a Sony vaio model number: vpcee23fx. Ever since last week my computer freezes after start up. Like I turn it on, it gets past all the boot up animations and what not and everything works perfect. Then like 5 minutes later it completely freezes I can't move my mouse or push any keys. Nothing works and I have to manually shut it down by holding the power button. It works perfect in safe mode. It never freezes and I'm free to use it how ever long I want. But not in normal mode, nope. Just freezes. Please help I need my computer for school work :(.. Ps. I I'm a nooby when it comes to computers

A:Computer freezes few minutes after start up in normal mode but not in safe mode HELP

Hello EyyJayy & welcome to TSF

Perform a Clean Boot & see if the problem persists.

Post back.

Read other 14 answers
RELEVANCY SCORE 79.6

Hi, today I decided to restart my PC but it got stuck at the "logging off" screen, so I just held down power button to turn it off.
When I tried turning it back on, it got stuck at the windows logo. Safe-mode won't work, nor will system recovery.Note: I had not made any hardware changes in the past 3 years. I also don't think I have made any big software changes in the past couple of weeks.
 
________________________________
What I was doing before I decided to reboot:
I was reinstalling different versions of firefox because I was having flash issues (FF and Flash arent very compatible on some of the newer FF versions)
 
So I installed 30.0 and it asked me reboot to finish the installation and here I am. I don't think it's related, might be just a coincidence.
_______________________________
Full details of what is happening:
Normal boot-up freezes at the windows7 logo. The animation freezes too. PC does not auto re-boot.
Safe-mode gets stuck while loading components. Notably at storport.sys (not sure if I spelt that right) PC does not auto re-boot.
System recovery freezes after a while during the © Mircosoft Corporation screen with green loading bar. PC does not auto re-boot.
The little light that flickers when the PC is doing something is not lighting up during the loading screens. It flickers for the first couple of seconds and then just stops (or very faintly flicks every 3-4 secs) The loading screen animation then freezes after ~10-15 seconds.
Information ... Read more

A:PC/Safe-mode/recovery mode won't boot (stuck at windows logo)

Sorry to double post...
 
Tried reseating the RAM, no luck...
 
Tried booting recovery mode from a rescue disk I made a couple years ago, same result...
Picture:
http://imgur.com/qw4Sdml
 
Freezes right there after 15~20 seconds...

Read other 10 answers
RELEVANCY SCORE 78.4

My computer was working fine until this morning. I haven't recently installed any new hardware or software. It boots up normally except about 5 seconds into the Windows XP logo splash screen I get a Blue Screen of Death with a message that says a bunch of general stuff about whether or not this is the first time this has happened etc and gives me the error Stop: 0x0000007F (0x00000000 0x00000000 0x00000000 0x00000000). Then it automatically reboots and eventually does the same thing again.

I've gone into advanced windows options with F8 during boot up and tried going into every different kind of Safe Mode. When I try going through safe mode I get through a bunch of files then it asks me to hit ESC if I want to skip loading SPTD.SYS, regardless of whether I do or not it reboots a few seconds after.

The worst part of this is that when I try booting from my Windows XP CD it initially goes into the Windows XP CD Boot Up Screen and begins loading all the various drivers and such at the bottom of the screen and asking my to hit F6 if I want to load seperate RAID drivers or whatever finally it gets through all the files and says at the bottom and then says "Starting Windows" and after a bit it gives me the same blue screen of death.

So I can't even use the Windows XP CD to just reinstall windows on my HD.

Anyone have any ideas on this?

A:Re: Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

Sure you dont have a virus? Sounds like it to me, or a bad harddrive.
Are or were you running any antivirus/malware software, and was it
up to date?...

Read other 3 answers
RELEVANCY SCORE 78.4

My computer was working fine until this morning. I haven't recently installed any new hardware or software. It boots up normally except about 5 seconds into the Windows XP logo splash screen I get a Blue Screen of Death with a message that says a bunch of general stuff about whether or not this is the first time this has happened etc and gives me the error Stop: 0x0000007F (0x00000000 0x00000000 0x00000000 0x00000000). Then it automatically reboots and eventually does the same thing again.

I've gone into advanced windows options with F8 during boot up and tried going into every different kind of Safe Mode. When I try going through safe mode I get through a bunch of files then it asks me to hit ESC if I want to skip loading SPTD.SYS, regardless of whether I do or not it reboots a few seconds after.

The worst part of this is that when I try booting from my Windows XP CD it initially goes into the Windows XP CD Boot Up Screen and begins loading all the various drivers and such at the bottom of the screen and asking my to hit F6 if I want to load seperate RAID drivers or whatever finally it gets through all the files and says at the bottom and then says "Starting Windows" and after a bit it gives me the same blue screen of death.

So I can't even use the Windows XP CD to just reinstall windows on my HD.

Anyone have any ideas on this?
 

A:Blue Screen of Death on WinXP logo & CD Boot up. No Safe mode either

Read other 7 answers
RELEVANCY SCORE 77.6

Hi guys, I've got a nasty virus on a laptop that I cna't get rid of (not yet anyway) I have not yet run HijackThis! or GMER, however I have run ComboFix, it found and deleated a file on the D drive called installer.exe. No changes. Here are the symptoms:

1) When booting into normal startup it takes about 5 minutes to get to the desktop. That is from the time I see the Windows Loading screen until the screen goes black.

2) Once I have officially logged in the screen is black. All I see is the mouse courser. Pressing ctrl alt del does nothing. Neither does pressing the Windows key.

3) Booting into safe mode brings up the desktop and the computer workes fine then.

4) All of the System Recovery files have been deleated.

5) Going to the Avast website brings up the "This site has been marked as harmful and is being blocked" screen.

6) If I make any changes to startup using the msconfig command and then restart the computer the system will hang on the Windows loading screen, restart, and then revert itself back to the way it was before (black screen)

7) I cant run a virus scan (or do anything else) in Avast (this isnt really the virus's fault, avast dosent work in safe mode.)

I'll post the logs of HijackThis! tonight, but I would like if anyone has any suggestions to help me out before then.

A:Windows 7 black screen on startup, have to start in safe mode.

Try going into safe mode with networkingRun MBAM (MalwareBytes):Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan b... Read more

Read other 1 answers
RELEVANCY SCORE 77.6

I recently got the winhost.exe virus on my laptop. Booting to windows was working fine it loads into windows and ran fine except some programs were running slow. But this virus has disabled my virus protection programs and does not allow me to run any .exe files saying that "the file is not a valid win32 file". It prohibits or does not allow me to go to a different restore point and most importantly run in safe mode. I get a blue screen of death saying the computer has an error, virus or hard drive problem and shuts down when I tried to run in safe mode using the <f8> key.

In order to run in safemode some other technitian told me to 1) go run prompt 2) type msconfig 3) select the middle tab on top 4)check on safe boot box 5) click apply 6) restart. Hoping this would bypass the virus and go into safemode this is what I did.

Now I can not start the computer because every time it loads windows the system wants to go into safemode which the virus will not allow.

Please help me reconfig my windows so it starts again.

I have tried all the options on the boot option screen when pressing <f8> and none worked. Is there a way to load windows again without reinstalling?
 

A:windows gives blue screen of death trying to start in safe mode

Welcome to TSG....

Do you have the recovery disk set for this Dell computer?
 

Read other 2 answers
RELEVANCY SCORE 77.6

Thank you so much for your help.  I've gone through this site before and have been so happy with you all.  I have a blue screen of death on my computer using Windows XP.  I've tried to push F8 and start in safe modes multiple times but nothing works.  I saved Vipre Rescue to a flash drive and to a DVD but cannot get either to load. Please help me.  I have time sensitive things on this computer and need to recover.  

A:Blue Screen of death-can't start in safe mode, Windows XP

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/561489 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

Read other 2 answers
RELEVANCY SCORE 77.6

The problem is on my buddies pc. It uses Windows XP Professional. I have it setup next to this pc I'm currently using. First I get this screen:

We apologize for the inconvenience, but Windows did not start successfully. A recent harware or software change might have caused this.

If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.

If a previous startup attempt was interrupted due to a power failure or because the Power or Reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows Normally.

Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt

Last Known Good Configuration (your most recent settings that worked)

Start Windows Normally

Use the up and down arrow keys to move the highlight your choice.

Any choice I highlight brings this screen:


A problem has been detected and Windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is indentified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.

Check with the hardware vendor for any BIOS updates. Disable BIOS memory options su... Read more

A:Stop Error Screen Windows Won't Start Even In Safe Mode

Most likely a hardware driver problem.
You could try a repair re-install. Instructions here:

Windows Repair Install
You should know that after a repair you will have to re-install all updates, including and uninstalled service packs.

Or, first check to make sure the named driver isn't corrupted. If you can't get into Windows, you'll need a Windows XP CD, hopefully with SP2, and follow these instructions:

To Extract a file using the Recovery Console

Insert your Windows XP CD and restart the computer.
At the prompt 'Press any key to boot from CD', press Enter.
Windows Setup will load. This takes a few minutes.

After Setup loads, press R on your keyboard to enter the Recovery Console.
At the prompt to select 'Which Windows installation would you like to log onto', on your keyboard press the number of the installation. This will usually be 1 unless you are dual-booting.
You will get to a prompt C:\WINDOWS

You now have to locate your CD drive. The CD drive letter will depend on if/how your hard drive is partitioned and the number of CD drives. To do this:

Type D: and press Enter
If there is a valid D: drive type in dir

You are looking for a listing of files that will look something like this:
AUTORUN.INF
DOCS
DOTNETFIX
I386
etc.

If D: doesn't give this result try typing in E: followed by dir
If E: doesn't give this result try typing in F: followed by dir
etc.

When you have located the CD drive type in the following:

expand i... Read more

Read other 3 answers
RELEVANCY SCORE 77.6

Hi guys, I've got a nasty virus on a laptop that I cna't get rid of (not yet anyway) I have not yet run HijackThis! or GMER, however I have run ComboFix, it found and deleated a file on the D drive called installer.exe. No changes. Here are the symptoms:

1) When booting into normal startup it takes about 5 minutes to get to the desktop. That is from the time I see the Windows Loading screen until the screen goes black.

2) Once I have officially logged in the screen is black. All I see is the mouse courser. Pressing ctrl alt del does nothing. Neither does pressing the Windows key.

3) Booting into safe mode brings up the desktop and the computer workes fine then.

4) All of the System Recovery files have been deleated.

5) Going to the Avast website brings up the "This site has been marked as harmful and is being blocked" screen.

6) If I make any changes to startup using the msconfig command and then restart the computer the system will hang on the Windows loading screen, restart, and then revert itself back to the way it was before (black screen)

7) I cant run a virus scan (or do anything else) in Avast (this isnt really the virus's fault, avast dosent work in safe mode.)

I'll post the logs of HijackThis! tonight, but I would like if anyone has any suggestions to help me out before then.

Read other answers
RELEVANCY SCORE 76.8

My friend has a Windows 7 Starter-based netbook. He has asked me to help but I can't seem to find where the problem is. 
Each time I try to boot the PC, the log-in screen appears, I provide the credentials, and then the white screen appears and nothing can be seen or done. The only thing I can do is pressing ctrl+alt+del, which gives me the normal lock screen, but from here I can only lock the PC or turn it off, nothing else works.
 
 
If I try to boot up in safe mode, the PC, after asking for credentials, reboots within 10-15 seconds.
 
Can't seem to figure out what to do.
 
Please, could you help me?
 
 

A:Windows 7 start-up White Screen in regular & safe mode - help needed

Hello Paolo26 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

Read other 3 answers
RELEVANCY SCORE 76

Only 2 days ago did I just refresh windows 8.1. I re installed all the updates and windows 8.1. Seemed to be working fine last night. This morning I went to click the windows icon at the bottom and the screen kept flickering between desktop and the gray screen for the Windows app screen. I had to manually restart my computer and it will no longer start in regular windows mode. It will either freeze when on the desk top or not even boot correctly. I have started up safe mode and checked for any malware using Malwarebytes and have run a full scan using Windows defender and have found nothing. I have removed near everything in start up that doesn't have to do with windows and yet the problem persists. I am out of ideas and I am looking for help. I am about to go out and buy a SSD just to put windows on. Please help. Attached is the log from DM log collector.BJ-Wed_10_29_2014_140646_97.zip

A:Start-up freezes Can only run in safe mode DM Log attached

Thinking that there may be something wrong with my HDD hit the windows button +r and did cmd (command prompt) Then I ran chkdsk /r and ran this during next restart. I had to do this all in safe mode. Now I am stuck at 10% during scan and repairing drive for sometime now and just waiting for it to finish. Hopefully this will help.

Read other 11 answers
RELEVANCY SCORE 76

I have a Great Quality ZX-3310 laptop. It recently froze up and would not reboot. I unplugged the machine and plugged it back in to restart and now I get either the windows start up page that freezez before it is loaded or I get this message: "RS482M- Test Bios BR#13207A". Sometimes I get nothing on the screen but I can hear the fan run. It will not let me start in Safe Mode. The DVD drive recognizes a DVD it there but it immediately freezes on start up.

What are the possible problems/solutions? Thank you.
 

A:computer freezes - will not start in safe mode

Read other 10 answers
RELEVANCY SCORE 76

hi
I am really clueless to what has infected my laptop - vaio vista 64x
it all started 4 days ago- vista just won't start in normal mode
I tried to do a system restore on safe mode but the system restore tab is missing. I cannot run avast (what i used to have before) nor delete the program. windows defender is off.
I tried lots of things but to no avail. since i can not run dds the only hints i can give you are
on safe mode:
escan freezes checking either ntbt.txt or notepad.exe
mbam freezes checking cic.dll
spybot on FakeAlert.mhg
dds - the procedure couldnot be located in DLL sfc.dll
Vista starts normal now but Everything just freezes after that.
Please help.
i just managed to run dds

.
DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by girum at 13:22:45.49 on Thu 04/14/2011
Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.49.1031.18.2038.1559 [GMT 2:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Win... Read more

A:vista just freezes after start and can not run dds on safe mode

hi
I am really clueless to what has infected my laptop
it all started 6 days ago- vista just won't start in normal mode
I tried to do a system restore on safe mode but the system restore tab is missing. I cannot run avast (what i used to have before) nor delete the program. windows defender is off.
I tried lots of things including combofix but to no avail.
I can't run gmer. it crashes and brings the blue screen.
here are the log files:
.
DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by girum at 13:22:45.49 on Thu 04/14/2011
Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_22
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.49.1031.18.2038.1559 [GMT 2:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\... Read more

Read other 3 answers
RELEVANCY SCORE 76

Hello everyone,

I am having issues after playing Diablo 3 last night. When I was exiting the game my screen froze up and I couldn't press any keys and I was currently in vent where I heard one of the guys voice on repeat for 10 minutes straight so I decided to do a hard reset. After the first restart the windows logo would pop up and begin loading. Then my BSOD happen at that moment. I tried restarting in safe mode as well to no avail getting the same BSOD. I also decided to switch off my disk drives one by one but the same BSOD happens as soon as the windows logo appears for several seconds. I also switched my RAM around thinking it was a faulty RAM slot or stick but same results. This is the BSOD that flashes before my computer restarts:

STOP: c000021a {Fatal System Error}
the verification of a KnownDLL failed. System process terminated unexpectedly with a status of 0xc0000428 (0x008246d0 0x00000000). The system has been shut down.

I'm really not sure how to go about solving the underlying issues and any suggestions would be great. Thanks for reading! And let me know if there any questions you might have.

Read other answers
RELEVANCY SCORE 76

Hello everyone,

I am having issues after playing Diablo 3 last night. When I was exiting the game my screen froze up and I couldn't press any keys and I was currently in vent where I heard one of the guys voice on repeat for 10 minutes straight so I decided to do a hard reset. After the first restart the windows logo would pop up and begin loading. Then my BSOD happen at that moment. I tried restarting in safe mode as well to no avail getting the same BSOD. I also decided to switch off my disk drives one by one but the same BSOD happens as soon as the windows logo appears for several seconds. I also switched my RAM around thinking it was a faulty RAM slot or stick but same results. This is the BSOD that flashes before my computer restarts:

STOP: c000021a {Fatal System Error}
the verification of a KnownDLL failed. System process terminated unexpectedly with a status of 0xc0000428 (0x008246d0 0x00000000). The system has been shut down.

I'm really not sure how to go about solving the underlying issues and any suggestions would be great. Thanks for reading! And let me know if there any questions you might have.

Read other answers
RELEVANCY SCORE 75.2

Hi all,

I have checked other threads for a solution to this problem, but I cannot seem to find one.

Ive got a Dell inspiron 1420 and it currently will not start up. After initializing, it gives me the screen that states that it detected an unusual shut down (which it did initiAlly, the screen froze so I powered it off manually). But now it won't get past this recovery screen. It freezes so that I cannot move to the option to start in safe mode nor will it do anything when I press f8 during start up. It freezes on this screen as well.

I have no idea if I am infected let alone how to check if I can't even get on my computer. I may have some sort of operating info on another forum that I could find.

Any suggestions?? I'm a student and need this computer!!

Thanks.
 

A:Computer freezes at start up; unable to get to safe mode

luckylindalu,
A re-format as suggested will wipe all your docs, photos etc & it therefore very drastic and is only a last resort so don't try it yet please!

I'm not sure of the solution but, in addition to the alternate boots you've already tried is there a "use last good configuration"? Or some kind of "repair" option? If so, try those in that order.

Richard
 

Read other 1 answers
RELEVANCY SCORE 75.2

Good morning tech people,

unfortunatly my computer not working once again. As I'm a total beginner on IT-issues I am thankful for every hint.

As the thread name already mentiones: my computer freezes every time after startup. If I choose the safe mode it works perfectly well.
As I already read a view threds on similar topics, I already removed all programms (skye, dropbox, avast) from autostart and ran a scan with hijack this. this are the results:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 06:47:08, on 28.10.2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google... Read more

Read other answers
RELEVANCY SCORE 75.2

i just bought a computer and used it for two days, i didnt even realize that the virus software was out of date. Befor i knew it the computer was going crazy. I installed norton antivirus 2005 and it couldnt even remove everything. then one day it shut down by itself and when i restarted the computer and got to the windows xp logo screen and progress scroll, it just freezes after the blue dots have passed by twice. I attempted to reinstall xp and everything went fine until the system had to reboot, once again the system froze at the xp logo screen. i have tryed everything from booting up in safe mode to restarting from the last know working config. and nothing works. Please help

A:Xp freezes at start up and wont even open in safe mode

When you reinstalled xp, did you do a clean install? Or just reinstalled over it? I suggest formatting and doing a clean install. If it still doesn't work, it could possibly mean that the hard drive is going bad. Find out your hard drive brand, download their diagnostic tool and do a scan. Good luck.

Read other 10 answers
RELEVANCY SCORE 75.2

i have an older acer travel mate 340 t i installed windows on it and now it just freezes on that screen any ideas what it could be
 

A:Laptop just freezes after the start in safe mode or last known config

You have a hardware problem. Reseat the hard drive and memory to see if this helps the problem first
 

Read other 2 answers
RELEVANCY SCORE 75.2

Laptop worked when folded and put away. Upon trying to log in, it was loading desktop, I clicked to get online and then it crashed and turned off.

When tried to restart, it never would load desktop again. Would get error messages after Welcome screen saying taskbar won't work, Dell support... not working, etc.

Tried starting in safe mode. Starts loading the drivers, etc. then freezes soon into the process.

When you try to start up normally, you get to login screen, welcome screen and then it goes to a plain screen with an error message: "Windows must be reinstalled to activate...insert CD....to begin reinstall.."

Tried Start up repair

No system restore points

No backup on computer to use.

Any ideas?

THanks

A:freezes at start in safe mode,won't load desktop either

I'm taking it is a Dell laptop? Not sure what caused your problem, but do you have the Dell installation cds that came with the system?

Read other 5 answers
RELEVANCY SCORE 75.2

Background: Have had a few failed boots recently, but ignored these as XP would boot up fine after pressing reset. Had a power failure (OK, OK, I switched it off at the wall by mistake as it was shutting down) - since then, can't boot.

Situation now:
It gets as far as the Window XP logo with the blue blobs scrolling and then restarts. Sometimes I get the "Overclocking failed..." error, sometimes a CPU temperature failure message. Can't start in any of the safe modes, can't start with last good config, can't start normally.

Tried repairing / recovering using the XP disc, but it didn't recognise my Windows install on my C: drive. It only recognised an old install on my D: drive. Cancelled the recovery. Went into XP set up, which discovered the C: drive but said it was empty and couldn't recognise the format (FAT or the other one N-something something). Booted up in old D: drive XP set-up (successfully) and managed to save my personal files onto a memory stick.

Please help!

SOS.
 

A:Solved: Windows XP restarting after Logo - no safe mode

Read other 9 answers
RELEVANCY SCORE 75.2

Hi,

I recently repurchased a computer off my brother who I sold to a while ago. I have the HDD from back then and simply swapped his HDD for mine. However, the computer simply loads up to the windows logo and then BSOD, and I can't pause the screen or get a good look at the error. Even in safe mode the same thing happens. I've repairing my PC with the windows 7 CD and sfc check using CMD but nothing works.

The only thing I can think of is the video card was upgraded and the drivers are messing up. However i have no idea how to install them as when i download them, they are in .exe format and you cant install drivers that are in exe format. When i plug my brothers HDD in it loads perfectly.

if anyone could please shine some light on this issue itd be much appreciated. thanks!

A:BSOD then restart after windows logo - cant use safe mode either

I would suggest reinstalling Windows onto the [new] HDD.

Read other 1 answers
RELEVANCY SCORE 74.4

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.

Read other 10 answers
RELEVANCY SCORE 74.4

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

Read other 9 answers
RELEVANCY SCORE 74.4

Hi I have been trying to fix my son's HP laptop. Its a Windows & Home Prem. Sorry the lap top I have registered with is mine but it's my son's which is poorly!
When we got back from holiday he went to use it and it wouldn't start up at all. I tried all of the F prompts I knew to get it to do something, F8 & F12 and eventually I got to the screen which says start up in safe mode with all of the options. I tried them all and then got as far as the laptop doing a start up like the first time we bought it, when you have to to register with windows etc. Then it kept freezing on that page where it says initialising.
I have finally got it to start up in safe mode with command prompts as I been following some of the suggestions I saw on line from your site and have just typed in the sfc/scannow in command prompt . It gets to 30% then freezes. I have tried it several times. I dont have a clue what to try next!
Please help?
 

A:Solved: Safe Mode in command prompt - start up then freezes

If I start up in normal mode it freezes on the welcome page sometimes, I have managed to get to the re registration form and thought I had cracked it but it froze on there as well. The fan does seem to be very noisy and its getting hot. Would this have anything to do with the problem as no new software was added prior to it not working.
 

Read other 2 answers
RELEVANCY SCORE 74.4

hi everyone i got this prob im trying to solve. When i start the computer it runs good then when i reaches the windows logo the computer shuts right down. I tried to go in safe mode but when it starts to load the drivers info the computer shuts down and that's the farest i can get.

I tried these:
Reseat the memory
Clean the heat sink fan
reseat the heat sink
Cant even get to safe mode to scan for virus
And none of these worked it still shuts down any suggestions anyone thank you
 

A:Computer Shuts down when it reaches windows logo and safe mode

Brand and model? Operating system? Age of the computer, hard drive, etc.
Will it run in Safe Mode?
Will it run long enough to run MemTest86 for four passes or more.
 

Read other 3 answers
RELEVANCY SCORE 73.6

Hello all, I have a Dell Inspiron 1545 laptop that uses Windows Vista Home Basic that freezes shortly after I turn it on and log in. I can still move the cursor, but I can't click anything or type anything. It works fine in Safe Mode. I am in Safe Mode with Networking right now. I am suspecting that it is something to do with the drivers since it works fine in Safe Mode. For my first troubleshooting method, I would like to disable all Startup items I possibly can in System Configuration. The problem is that I don't know what I can disable and what I cannot. I don't want to mess anything up.

The origin of the problem: One night I was playing a computer game, not in a web browser, just on the computer, then I went to bed. I didn't turn off the computer, I just shut the top. About 5 minutes later, I heard the Windows start-up music. I thought to myself "What the...?" I opened the top and it said something like, "Windows had to restart due to an error." I click OK and proceeded. After about maybe a minute, it froze and I had to shut it off manually by holding down the power button. Now every time I turn it on and log on, after about a minute, it freezes. I can still move the cursor, but can't click or type anything.

If disabling everything in the StartUp tab of System Configuration doesn't fix the issue, I would like to disable all the items that I possibly can in the Services tab.

Here is a list of all the items that I have in the StartUp tab of System Con... Read more

A:Computer Freezes Shortly after Start Up but Works Fine in Safe Mode

The only items required in startup are your antivirus, firewall and windows defender. All others can be started when needed.

Read other 2 answers
RELEVANCY SCORE 73.6

Hello,

I have a Windows XP Pro Safe Mode problem. I have a Dell Dimension 8400 Desktop (nearly three months old).

First let me say I religiously keep my antivirus up to date. I have Spybot Search & Destroy, Ad-Aware SE, Spy Sweeper, PestPatrol, Microsoft AntiSpyware and I use HijackThis. I only use one of the Spyware programs for active protection. I can account for all of my running processes and startup entries including those starting from the Registry.

I scan my system (Spyware and viruses) after turning off system restore then I booted into safe mode (that was my routine before this problem). I keep my web surfing to a minimum. I use my banks site, news sites etc. This problem only recently happened. I have no problems booting up into Windows and every thing runs great. I never have had a virus or been hit with spy ware etc because of that routine.

The problem only when try to boot into Safe Mode. I press F8 then select Safe Mode. It runs the process of booting into Safe Mode all the way to the Welcome screen where it displays the picture for my Administrator Account and my personal Account (also an Administrator Account).

My mouse works fine, it moves freely around the screen to mouse over what ever account I choose to log into but when I click the picture and the password box comes up for me to type into my system freezes right there. The password box has that blinking line like its ready for me to type in my password but when I type none of my key strokes wo... Read more

A:WIN XP freezes at Safe Mode Logon Screen?

Hello once more,

I have an update on my Safe Mode freezing problem. I was able finale able to boot into Safe Mode. Even though successful how it did it it still raises a question. I will explain below.

If you read my original post at the top of this thread you will remember the point it froze at was as soon as I clicked my cursor on my Admin account picture at the welcome screen. The password box popped up and my cursor wouldn’t move and when I tried to type none of my key strokes came up (PS2 mouse & keyboard).

Well after I unplugged the PC and plugged it back in to get out of the big freeze like usual I though about were it froze at each time, after I clicked and the password box popped up and decide to try some thing.

I went to User Accounts and got rid of requiring a password at logon. Then I booted to safe mode and at the welcome screen simply clicked on the picture to logon and instead of freezing it worked.

Why would not requiring at password at logon solve the freezing up in Safe Mode?

I don’t really need as password on either account as it is just my wife and I who use it but if at some point we do want or need to put logon passwords on the accounts we won’t be able to get into Safe Mode like before.

Can any one shed some light on this new twist?

Thanks
 

Read other 1 answers
RELEVANCY SCORE 73.6

Hiya all! I have big problems here. First of all, Im trying to troubleshoot a toshiba m45-s169 laptop with windows xp sp2 home in it. The problem was that the screen wouldnt come up until I logged in (you could see a dim image while booting up and an external screen works, so I guess is not the video card nor the inverter since I tried a new one)... so I changed the adapter settings to "auto" and after that I get a blank screen with the backlight on right after windows loading (I can hear the sound when the desktop is fully loaded though). So I try to boot under safe mode but it freezes halfway, still in text mode. I have tried all the options under F8 and none works except Last known good config and normal boot, but I cant see anything. Can anyone help me? Thanks
UPDATE: I took the hd apart and ran a chkdsk from another laptop. It found no errors.
 

A:Blank screen, safe mode freezes

any thoughts?
 

Read other 2 answers