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Can’t connect to Internet after system restore

Q: Can’t connect to Internet after system restore

I restored my computer three little weeks earlier. Now no internet

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RELEVANCY SCORE 200
Preferred Solution: Can’t connect to Internet after system restore

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 87.2

Cant connect to wireless network after system restore. It doesnt show up. Drivers seem ok. I tried to connect with a dongle but that ddidnt work either. Heres the basic info:

OS Version Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor Intel(R) Core(TM) i5 CPU M 460 @ 2.53GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count 4
RAM 3766 Mb
Graphics Card Intel(R) HD Graphics, 1755 Mb
Hard Drives C Total - 463525 MB, Free - 312299 MB;
Motherboard Acer, Aspire 5742
Antivirus avast! Antivirus, Not Updated
 

A:Can´t connect to wireless network after system restore.

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RELEVANCY SCORE 69.6

I am running WXP Home, SP2 on a desktop.

Recently I found System Restore not working. It would neither restore to an earlier time nor create a new restore point. I tried doing a virus scan using Avast, rebooting, checking that it is (supposed to be) running and safe mode.

Disconnecting from the Internet and turning off antivirus and firewall also made no difference.

I also turned it off and on again. I noticed that initially it said it was monitoring drives C, D & E but after turning on again it only showed drives C & D. These drives are all partitions on my HD.

On checking E I found that it had no file system and was advised to format it. On attempting this I got Format did not complete successfully.

I also attempted to Defrag and got Disk Defragmenter could not start.

Does anyone know what is going on and how to correct it?

Best, Peter.
 

A:HELP! Can’t System Restore, Defrag, nor Format. Can someone help?

I am hoping that your operating system is still working. I never had very much of a great result with system restore. I think I had got it to work twice. Are you just trying to get it to work or do you have to have roll back to a earlier date?

I usually use MyDefrag to do my defrag. Do you have three hard drives or three partitions? Are you trying to format through window disk management?
 

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RELEVANCY SCORE 69.6

Hey I?m slightly new to changing thing in my computer. But today I went and bought a mother board and processor and pretty much installed everything in myself. Computer starts up obviously saying that there is an error and I can access my bios with my mouse and keyboard. But when I leave bios and get asked to either start normally or launch system recover if I choose normal I get a flash blue screen and resets instantly. But if I choose launch system restore it loads up and gets to a screen that asks if I want to restore or cancel but can?t click or move mouse or keyboard.
I?m using a Razer naga for mouse and a Razer ornata for keyboard. I have looked on the internet for some fixes that didn?t help in the slightest so now I?m here hoping to get help lol
 

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RELEVANCY SCORE 69.2

Hello,

Whenever I connect to the internet, no matter what the website it says ?There is a problem with this websites security certificate?.

Please can someone help? I?m not great with computers

Thank you

Ali
 

A:I can’t connect to the internet

whats the date and time on the computer
 

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RELEVANCY SCORE 69.2

Hi,

HELP!

I?ve been having a strange problem I cannot seem to solve.

My computer all of a sudden last week stopped displaying any webpages/connecting to the internet. It says it is connected (signal strenght/connection= excellent) but it won?t actually connect. Not to IE (7), but not to anything else either. The problem is both for the wireless as well as through the cabel connection.

I?m sure the problem must be the computer and not the internet though, because on my friend?s computer it works fine. I have tried to put all the settings the same as on his (gateway, dns, network mask).

I have already tried to reboot the computer.

I have tried to renew/reset the IP-address numerous times, but am not sure this is working right. I have manually tried to set it (same as the computer that does connect, except for the last two digits).
But when I do it through Run it will let me release the IP-address, however when i try to renew it tells me

?An error occurred while renewing interface Local Area Connection: An operation was attempted on something that is not a socket.?

I have also tried to reset WinSock.

It will not ping either, I tried yahoo.com and 66.218.71.198 - it tells me Destination host is unreachable.


The last windows diagnostics I have are as followed;



Last diagnostic run time: 11/20/09 17:18:55 WinSock Diagnostic
WinSock status

info All base service provider entries are present in the Winsock catalog.
info The Winsoc... Read more

A:Can´t connect to the Internet

Go to internet explorer 7 or 8 in address bar type 192.168.1.1 then put admin admin if does not work put admin password. Have a nice day !!!

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RELEVANCY SCORE 68.8

hello

I performed a system restore on my laptop and now cannot use the default apps like mail, calendar, xbox and onenote.
Opening these apps will just give me an error stating that it cannot open the application and to go to the store to reinstall it.
I have attempted to reinstall the apps via the microsoft store but it just greys the reinstall button and seemingly does nothing else.
 

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RELEVANCY SCORE 67.6

My compter is terible so I wanted to do a system restore to maybe have it run faster which I've done before but this time it won't let me connect to internt. When I try to repair connection I get problem renwing ip adress. I've looked around this site and tried everythingfrom netsh winscok reset, netsh int ip resetlog.txt . Nothing seems to work , I'm really stuck. Any help would be grateful, also this is what I get when I go start>run>cmd>ipconfig/all

C:/documents and settings^aj>ipconfig^all

Windows ip configuration

Host name . . . .:katheryn-asijdzx
Primary dns suffix . . . :
Node type .. :broadcast
Ip routing enabled : no
Wins proxy enabled . . . . : no

Ethernet adapter local area connection :

Connection specific dns suffix : belkin
Description : broadcom 440x 10/100 intergrade controller
Physical adress: 00-0B-DB-29-B6-46
Dhcp enabled: yes
Autoconfiguration endabled : yes
Ip adress: 0.0.0.0
Subnetmask: 0.0.0.0
Default gateway:
Dhcp server:192.168.2.1
Dns servers: 192.168.2.1

C:/documents and settings/aj>

That's basically I'm on my phone so I just copied from computer that's why it doesn't look like the exact way but all the stuff is corect. By the way. Have a motorola modem and belkin wirless internet I've tried plugging the moded right into the comp nothing works. All the lights are on correctly did all replugs. Any ideas?

A:cant connect to internet after system restore please help!!

Your Default Gateway is not showing up in your IP Config file. Your Default Gateway is your Router. It should be listed as 192.168.2.1 the same as the DHCP and DNS server. Unplug the power plug to the Modem and the Router. Plug the power into just the Modem (unless you have a modem/router combo) When all the lights come up, plug in the power to the Router (unless combo of course)
Now Go to Start/Run and type inetcpl.cpl and press enter/Connections/LAN Settings. Make sure all the boxes are unchecked. Now go to Start/Run and type ncpa.cpl and press enter. Right click the Local Area connection/Properties scroll down to Internet Protocol (TCP-IP)/Properties. Make sure Obtain an IP Address and DNS Server Address Automatically are both checked. Now go to Start/Run and type CMD and press enter. IN the Command Prompt type ipconfig /release and press enter. the IP Address changes to 0.0.0.0 Now type ipconfig /flushdns and press enter. Now type ipconfig /renew. Now type ipconfig /all. You should have a new IP address try it again. If you still cannot connect please include the text output of your ipconfig /all in your next post

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RELEVANCY SCORE 67.6

Today I turned on my computer to be met with a blue screen which it says was a registry issue. After looking on forums I found out that people have previously done a startup repair to fix the problem. So, I did this and it asked to do a system restore. After starting up again it refuses to connect to the Internet. It also came up with a message saying that 'Event Log Service is Unavailable'.
I really don't want to wipe the computer and start again because I really like how I've set it up, plus I have managed to lose the disk with Windows 7 on it.
My computer has a wired Internet connection. Restarted the hub, still doesn't work.
Wondering if you could help me.
Thank You,
George
 

A:Will not connect to Internet after system restore

Hi George, and welcome to TSG.

Try this;

Press the Windows + R keys and in the run box type CMD - click OK

In the command prompt window that opens, type the following commands, each followed by the Enter key: (only type the text in bold)

Reset TCP/IP stack to installation defaults, type: netsh int ip reset reset.log

Reset WINSOCK entries to installation defaults, type: netsh winsock reset catalog

Reboot your PC.
 

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RELEVANCY SCORE 66.8

I have an N300 wireless USB adapter and I successfully connected it to my router but now it can?t connect to the internet , can anyone help please I really need it to work it?s important !
 

A:Can’t connect my N300 wireless USB Adapter to the internet

Your router is not connected to the internet. Contact your ISP (Internet Service Provider) and ask them when they will have you back online.
 

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RELEVANCY SCORE 66.8

Hey, yesterday my laptop got the Windows Defender 2010 virus and I did a system restore. This got rid of the virus, but now my laptop won't connect to the internet. It connects to the wireless network, but doesn't identify it, and says its an unidentified network. And I know the router is working, as I'm using it to connect to the internet on my PC right now. I also tried connecting the laptop to the internet using a cable, but it still didn't connect to the internet.. so yeah. I found a picture on another forum which shows the same situation:

Its a HP Pavilion and runs Windows Vista.
This is my IPCONFIG /ALL

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User1>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Laptop
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-21-86-06-96-FE
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link... Read more

A:Laptop won't connect to internet after system restore!

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RELEVANCY SCORE 66.8

I have an HP 735n Desk PC running Win XP Home with SP 2. It reached a point of only starting under "Safe Start" so out of final desperation, I used (F10) System Recovery. The computer is starting AOK now and I have recaptured a lot of data by uninstall/install of programs where I'm told "Your Data Has Not Been Affected". However, when I reached the point of needing to reconnect to the internet VIA a wireless home LAN utilizing a D-Link DIR-615 (ver 3.21) Router with (1) computer connected thru a USB Adapter WUA-2340 (all working fine) I reinstalled a USB Adapter DWA-125 (ver A1) {Which had been working OK} and I get message "No Internet Connection Available" altho' all other indicators are "GO" The Device is working properly and net work indicators are all showing the D-Link USB Adapters on both my Compaq (with Win 7) and the HP (with XP) are working. I have worked on computers for years and never needed to do a System Recovery before and I have NEVER had any trouble getting on a network nor the internet before. After 3 full days of hair pulling frustration, all I can truthfully say is, "'I Want My Mommy!"" At least she would say, "Well bless your little heart" Can anyone out there do more??? REMEMBER, the HP W/XP CANNOT BE USED TO DOWN LOAD. It won't go on line! I can use my Compaq if we can make CD's, DVD's, or Flash Drive copies of anything needed for transport to the HP. HELP!!
... Read more

A:Solved: Can't Connect to Internet after System Restore

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RELEVANCY SCORE 66

Hi there,

I have an HP Desktop computer and I cannot connect to the internet. The problem started with my mouse not working well then my keyboard so we replaced them (that was a month ago). Then strange thing started to happen, a ticking sound started to sound every few minutes ..
Apart from that, the computer seems well and functions properly. Then one day when I tried to turn it on, the screen looks different. I am referring to what I usually see on my screen whenever I turn it on..my pc is running on windows 7 but right now it looks like its on XP. Plus I cannot connect to the internet. The icon is no longer on the systems tray and when I tried to do the following:

system restore
network troubleshooting

it wont allow me..when I do system restore it will say A volume shadow copy service component encountered an unexpected error. Check the application event log for more information (0x80042302)
and with \

Pllease help...is this free or there is a cost? Let me know..

Thanks
Erika
 

A:multiple problem..please help!!! cant connect to internet , cant do system restore

The 0X80042302 error may be caused by windows system files damage. The corrupted system files entries can be a real threat to the well being of your computer.
There can be many events which may have resulted in the system files errors. An incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. It can also be caused if your computer is recovered from a virus or adware/spyware attack or by an improper shutdown of the computer. All the above actives may result in the deletion or corruption of the entries in the windows system files. This corrupted system file will lead to the missing and wrongly linked information and files needed for the proper working of the application.

Novice Computer User Solution (completely automated):
1) Download (0X80042302) repair utility.
2) Install program and click Scan button.
3) Click the Fix Errors button when scan is completed.
4) Restart your computer.

hope this helps
 

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RELEVANCY SCORE 66

To start with, I'm running XP and Firefox is my primary browser. I had Adaware installed to deal with malware, however it never found anything and the infection first appeared while I was browsing a site I know is clean, so I suspect it was lying dormant on my system for awhile. I also have CCleaner. Both Malwarebytes and SuperAntiSpyware were downloaded in the process of trying to cleanse my system. Adaware and Malwarebytes are both deleted now, because I was told not to have more than one antimalware program at one time.

On to the problem. It happened very suddenly. I opened a page in a new tab, and suddenly all the links went red. A message popped up from the system tray. I can't remember the exact wording, sadly, but it went something like "Your computer is infected! Download antispyware now" and I believe it claimed to be from Windows security, though the icon was a red circle with a white x rather than the usual shield shape. There was also a red link at the top of every page I navigated to saying something similar "Too many errors were detected on your computer. Get antivirus now!" or something to that effect.

I ran first Malwarebytes and it found and cleared several problems. The pop up from the tray stopped and the false link was gone, however, my computer was now crashing every few minutes. I then ran SuperAntiSpyware and it also found and cleared a few problems, however, now my computer couldn't connect to the internet at ... Read more

A:cannot connect to internet, add/remove programs or system restore

Sounds to me like a few things happened here:
1. You were infected with a rogue(fake) Anti-Malware program with a possible Trojan Downloader which keeps reinfecting your computer.
2. During the cleaning process you may have accidentally removed something which allows your ability to connect to the net, but I cannot be sure.

Do you still have your logs from the MBAM and SAS scans? If so please post the latest ones from each.

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RELEVANCY SCORE 66

I am currently unable to connect my desktop to the internet, and using the troubleshooter tells me that the issue is the deactivation of the Diagnostics Policy Service, but it is unable to fix it. I found this thread from several years ago, where OP's issues seem pretty much parallel to my own:

[SOLVED] Diagnostics policy service wont start

I tried every one of the possible remedies given in the linked thread, but none of them worked. To review:
I tried starting the Diagnostics Policy Service via the services.msc menu, but it returned an 'error 5' telling em I lacked permission.
I tried a system restore to an old update point, but it failed, and the error message told me it may be due to my antivirus. I uninstalled both Malwarebytes and Bitdefender and tried again, twice, once from safe mode, but it still failed both times with the same error message.
I tried uninstalling all my ethernet control software from the devices menu, then undoing it via the "check for hardware changes" command, but it had no effect, even after a restart.
I tried the method given in the microsoft forums, where I use the regedit tool to manually change the permissions of my account and allow it edit access to the DPS programs, but even after restarting and going back to make sure I still had the permissions, it had no effect.
Finally, I tried using the cmd menu and using these commands:
net localgroup Administrators /add networkservice
press enter then type:
net localgroup... Read more

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RELEVANCY SCORE 66

I had to do a system restore last night and haven't been able to connect to Internet since then. I've done all of the unplugging, swapping and rebooting that my Internet provider suggested. The HP rep said it's a provider issue. The wireless I have hooked up to it for my phone is working, just not able to connect on my desktop. I don't need/want wireless at this point so I just need my desktop to connect.

I've looked at other threads and I'm just not sure what to do.
I've run the ipconfig through cmd.exe and that is as far as my knowldge goes.

Help me please!

Thanks,
Amanda

A:Can't connect to Internet after system restore. Vista desktop.

Post the results of your ipconfig /all cmd here. Plus we need a little more info, make and model of your router and modem .

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RELEVANCY SCORE 65.6

I'm not sure what techinal mumbo jumbo info you need, but I do know that you at least need that I have windows XP Service pack 3

The system restore is simple. I start it up, it runs, I log back in, and then I get a message without any error codes that it could not be compleated, and that no changes were made. When checking what is affected (since, when attempting a system restore, I get a message that says "Changes made to drive(s) E: after this point cannot be reversed because the drive was either excluded from System Restore monitoring, or was turned off or removed"

In any of the lists I find, it seems system restore only affects C: anyways.

I have a feeling that if I turn the restore points off then on, therefore reseting them, or create custome restore points, it would be fine, but I also have a feeling that a good system restore would fix my other, more complex problem. And if I can do a system restore in the end and fix this, I need those old restore points.

(Also, I have attempted system restore from various points from both normal and safe mode, and at no point was there a change in what happened.)

When going through run to the event veiwer to check system restore errors, there was one for each attempt at a system restore, all with the Source: SRService, Event ID: 111, and the message in the description :

"A restoration to "Software Distribution Service 3.0" restore point failed. No changes made to system.
For more information, se... Read more

A:Can't connect to internet, DHCP Client won't start, and can't use system restore.

Unauthorized content removed.
 

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RELEVANCY SCORE 65.6

Hi,

I recently restored the whole system on my sister's HP because of a virus that I was unable to remove manually.
The system restore went fine until it reached the point where it was going to reinstall Windows. The computer just turned itself off and the software install was not complete. Nor am I able to reinstall it again. Therefore I have to hold down ctrl+alt+del, go to task manager, click on audit.exe and end the process to turn the computer on. But I can't do anything with it in safemode. The main problem is: I can't connect to the internet! It won't find my wireless network even though Network Discovery is on. What can I do about the internet? And is there any way to install Windows again without a CD?
Thanks in advance!
 

A:Unable to connect to the internet after system restore and Windows install

whats the model of the HP by tapping F10 or F11 as it boots you may get into the recovery manager

i confused is the software now installed on the PC ?

is this a restore going back to a previous date - or a re-install

when you re-install the software you may need to download drivers - lets see a device manager

------------------------------------------------------------------------
Device Manager
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
Full details are here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
------------------------------------------------------------------------
 

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RELEVANCY SCORE 64.8

I have a Dell inspiron and it has Windows vista on it. This morning I had a virus, it was called antivirus soft. I had Norton protection but it had expired. Stupidly I updated the norton when i had the virus attack and dowloaded the updated version. I ran the norton but it said no virus detected. I then decided to do a system restore. I did it in 'safe mode' not knowing that I couldn't go back to the original settings. Now that it has restored there is no more virus. everything seems fine except I don't have internet activity getting to my computer. It works in the rest of the house but not my computer. Before I did this the internet worked smoothly, no problems. Comcast is my internet provider. Also, the norton program, well, windows doesn't see it anymore, it doesn't exist on the computer except in the uninstall folder. when I try to uninstall it it says it can't find the path. I tried to restore to another date and it's the same thing. What do I have to set so my computer sees the internet again?
thanks in advance!
-Eric
 

A:antivirus soft virus, did a system restore fixed but now can't connect to internet?

Try uninstalling Norton with the Norton Removal Tool. Traces of it are most likely blocking your Internet access.
 

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RELEVANCY SCORE 64

Hello,

Recently, I found myself unable to connect to the internet on my home computer (I'm posting from my laptop). When I try to "troubleshoot problems" from the system tray, I am told "The Diagnostics Policy Service is not running." I am given the option to "Try these repairs as an administrator". However, no changes are made when I do.

The service is set to automatic. If I try to start it in MMC, I am given the error:

"Windows could not start the Diagnostic Policy Service service on Local Computer

Error 5: Access is denied"

In addition to this, Windows Action Center began displaying an alert that the Windows Firewall is off. If I try to start it, I am given the error "Action Center can't turn on Windows Firewall." If I try the option "Turn on Windows Firewall manually", and click "Use recommended settings", I am given the error:

"Windows Firewall can't change some of your settings.
Error code 0x8007042c"

At this point, I suspected a virus might be possible, so I ran Avast! (Free). The results said windows\syswow\64\wdi\perftrack\AltTab.ptxml was posibly corrupt, but found no viruses.

I tried to run system restore, but I was given the error:

"The disk Local Disk (C:) has errors.

Windows has detected file system corruption on Local Disk (C:). You must check the disk for errors before it can be restored."

I scheduled a chkdsk scan for n... Read more

A:Numerous errors: cannot start windows firewall/ system restore/ connect to internet

Hi jojestic,My name is dyjodapa and I will try to help you. Download MalwareBytes. Save it to a flash drive if you need to. Make sure it is updated run a Quick Scan. Then after that is completed please post your log back here.

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RELEVANCY SCORE 64

I've picked up something on my PC that is proving ridiculously hard to get rid of, and I'd really appreciate any help you guys can give.

I was surfing the web and had googled a few things, and some of the links I clicked on were taking me to strange search sites. I thought nothing of it at the time, since some of the google links were working, but now that I've read a few comments from people suffering a similar problem, I realize that was probably another symptom of this problem. At any rate, I restarted my computer, and that's when it all went bad.

I'm getting an error message on startup titled "svchost" which reads 'The instruction at "0x75606eb5" referenced memory at "0x00000008". The memory could not be "read". Click on OK to terminate the program.' I cannot connect to the internet. I can see wireless networks, but when I try to connect it tells me that it can't renew my IP address.

I've run Spy-Bot, Symantec, Ad-Aware, Malewarebytes and SuperAntiSpyware, but the problem persists. I wasn't able to run any of the anti-spyware software until I changed the name of the exe file. I've tried to do a system restore, but it wouldn't work. I was able to open system restore and select the day to restore, but when I hit "next" to start the restore, it did nothing.

I've tried pretty much everything I can think of, and nothing appears to work. Symantec and Walewarebytes found a... Read more

A:A myriad of problems: svchost error, unable to connect to internet, cannot system restore

Please download and scan with Dr.Web CureIt.Follow the instructions here for performing a scan in "safe mode".If you cannot boot into safe mode, then perform your scan in normal mode.-- Post the log in your next reply.Please post the results of your MBAM scan for review.To retrieve the MBAM scan log information, launch MBAB.Click the Logs Tab at the top.The log will be named by the date of scan in the following format:
mbam-log-2009-01-12(13-35-16).txt your dates will be different from this example
-- If you have previously used MBAM, there may be several logs showing in the list.Click on the log name to highlight it.Go to the bottom and click on Open.The log should automatically open in notepad as a text file.Go to Edit and choose Select all.Go back to Edit and choose Copy or right-click on the highlighted text and choose copy from there.Come back to this thread, click Add Reply, then right-click and choose Paste.Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.Exit MBAM when done.

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RELEVANCY SCORE 56

Well Tech Support and I tried several hours to rebuild my new Precision 7720 boot disk to no avail. Followed instructions to prep the drives using diskpart and Clean and then install Windows image I downloaded from the website. Began boot process to the point of restore from external drive and kept getting the message Can?t find Volume for install or something like that. Any ideas?

A:Can’t Restore from Image

I don't know anything about your device or even what OS you are using, but the downloaded images may need something on the old drive to reinstall.
If not that, then I will boot to the media.  If it is a recovery image from Dell, you may need to select an option like recover drive.  If it is the install media for the OS, I will remove the partitions on the drive which cannot be there and those normally include a EFI, Recovery, MSR and OS for a UEFI partition.  If you used Diskpart to clean the drive, then the drive should be basically cleaned of all partitions and prior configurations.
Maybe if you went through the exact steps you are taking and the results, someone will see a problem.

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RELEVANCY SCORE 55.2

I?m having problems connecting to my wireless internet. This problem just occurred tonight after having laptop for months. Not sure if I inactivat d it by mistake. Help!! 

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RELEVANCY SCORE 54.4

Hi
I performed a system restore after which I m not able to connect to the LAN/Broadband connection. I can't find any option of the broadband I was using in the connection tab in the right side of the bottom bar...can anyone help here?
 

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RELEVANCY SCORE 54.4

Our home PC cannot communicate with the net. It is connected by a LAN cable to a Netgear MBR 1210. Our netbook however works fine wirelessly, using the MBR1210. While it seems like a virus, MSES turns up nothing. I will insert a HJ file below. Tried to restore PC to an earlier point, but restore is disabled/corrupted and no matter which restore point I choose, I get the message
Your computer cannot be restored to ... No changes have been made to your computer. To choose another....

I did get an email from a friend travelling in China a couple of days ago, which I would suspect, except that it arrived two days prior and things were fine yesterday. Is this something simple, or will I have download a specific tool to clean? Thanks.
Windows XP Pro SP 3, 32 bit
Microsoft Security Essentials, Up to date
System manufacturer 939m2

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:08:28 AM, on 11/10/2012
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Security Clien... Read more

A:Cannot connect to Net or Restore System

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RELEVANCY SCORE 54.4

After a full system restore (had a virus), IE 7 simply will not complete a connection. I can get online using Firefox so I know the connections are working. Does anyone have any suggestions about what might be wrong with IE?

A:IE 7 will not connect after system restore

Quote:





Originally Posted by pcyoung


After a full system restore (had a virus), IE 7 simply will not complete a connection. I can get online using Firefox so I know the connections are working. Does anyone have any suggestions about what might be wrong with IE?




Solution:1: Reset internet explorer and register all .dll files.
2: Scan with malware byte delete all infected entry.

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RELEVANCY SCORE 54

Greetings,

My laptop keeps trying to send emails every time it connects to the Internet. A browser window doesnt even have to be open. Im running Norton Internet Security 2007. Running several scans (including one from SAFE mode) hasnt removed the problem. The Norton Security Risks log notes instances of Trojan.ByteVerify, Trojan.Dropper, Infostealer, Downloader, Trojan.Anserin, and Trojan Horse since 11/30/2007, but they are all marked either Blocked or Fully Removed. A couple of minutes after an Internet connection is made, Norton starts popping up multiple error messages on the desktop (see attachments). This started sometime around the end of 2007 or very early 2008. Attempts to restore to earlier dates (including once from SAFE mode) havent worked either. After the computer reboots it says it cant be restored to the requested date and that no changes have been made. As you can imagine, Im a little miffed at Norton right now. I found a folder named Spruce in the Programs folder with an executable inside it (spruce.exe). After researching Spruce in your forums, I uninstalled it using Windows Add/Remove Programs feature, but that didnt help either; the problem persists. My computer configuration is below, along with the HJT file. I tried posting the startuplist also, but got an error that the post was too long. Please help.

Computer: Compaq Presario R3140US Laptop
Processor: AMD Athlon 64 processor 3000+ 800 MHz; 1024 KB Cache
RAM: 512 MB DDR... Read more

A:Solved: HELP!—My computer keeps trying to send emails—can’t restore

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RELEVANCY SCORE 54

I have two W-XP computers basically setup the same thru a router to Cable.
My old one will connect to a site containing a pdf My new one wont But it used to ??

So far Ive tried disabling NIS 2006 and that didnt help.
Could this be in the Adobe upgrades Ive added lately ?

Here's one example .... http://eq1.download.acronis.com/pdf/TrueImage9.0_ug.en.pdf
I get the "Page cannot be displayed" error.

Any Ideas where to look next ? before I start ripping out programs ?

Many Thanks.
Jay
 

A:Solved: Can’t connect to Webs containing pdfs.

Making headway ...
I ripped out Acrobat, reconfigured my File types to use Reader 7.0.7 .. and it's working again.
 

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RELEVANCY SCORE 54

I’m using Vista 64 and in the Network explorer I see the computer names (2 XP computers A and B) come up.
For XP computer A I can see the shared folders.
But for XP computer B, it just shows the computer but I can’t open it.
It says: “Windows cannot access \\B. Check the spelling of the name. Otherwise, there might be a problem with your network. To try to identify and resolve network problems, click Diagnose.”
And of course that button does not help.

But I know the network is working because using B, I can access other network folders on A and the Vista machine. But not the other way around.
 

A:I can’t connect to an XP computer’s shared folders

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RELEVANCY SCORE 53.6

So basically after i used system restore on my computer to reset it i cant connect to wifi
Im using my phone to post this and every device i have can connect to wifi except for computer that i system restored
Pls help with this problem

A:Cant connect to wifi after system restore

Quote:





Originally Posted by Prorivalz


So basically after i used system restore on my computer to reset it i cant connect to wifi
Im using my phone to post this and every device i have can connect to wifi except for computer that i system restored
Pls help with this problem




Hi and welcome to TSF!

Open Device Manager and post a screenshot of it. Increase the size of the window so that all devices are visible,then take the screenshot and post it.

Kindly post the make and model of your computer.

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RELEVANCY SCORE 53.6

Today,

After changing my Unicode to Japanese(to run a VN) and restarted my computer it loaded up a repair screen. It ran the repair and windows started up normally again. Once in windows I noticed my internet no longer was recognized, all my anti-virus software stated my computer was unprotected. I switched back to English Unicode but the problems continued. I tried reinstalling my drivers but that did nothing.

I fear that I downloading a virus somewhere and that repair screen actually had something to do with the virus. I have run malwarebytes, superantispyware, and MSE none have returned a virus using the quick scans. I will probably run a full scan over night. I have run out of ideas and have come to you guys for help. I saw that the instructions listed ark.txt for 32bit but my computer is a 64bit, do I need to include the ark.txt file?

I tried system restore but I was getting error 0x80042302. I think the virus is preventing me from restoring or even changing several things in Windows 7.
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Run by Austin at 22:17:07 on 2012-03-29
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8190.6071 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Outdated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Outdated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF4... Read more

A:PC can't connect online or run system restore

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please download aswMBR.exe to your desktop. Double-click aswMBR.exe to run it.
Click the Scan button to start scan.
Wait until it says, 'Scan finished successfully'. ( Note - do not select any Fix at this time)
Click Save log, and save it to your desktop.
Click Exit.
Please post the contents of that log, aswMBR.txt, in your next reply.
There shall also be a file on your desktop named MBR.dat. Right-click that file and select Send To > Compressed (zipped) folder. Please attach that zipped file in your next reply.

------------------------------------------------------

When you run this tool, remember to choose 'Skip' not 'Cure' if it finds something. We just want a scan, not a fix.

Download tdsskiller.exe and Save it to your Desktop.

Double-click tdsskiller.exe and click 'Run'

Click 'Change parameters' then under 'Additional options' tick both boxes > OK.

Click 'Start scan'.

If no infection is found, click 'Close' and let me know.

If an infection is found, select 'Skip' from the dropdown menu under 'Cure' then ... Read more

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RELEVANCY SCORE 53.6

A few weeks back i switched on my computer and before it got to the log in screen i was told my computer has a problem and that i must do a restore imediatley to fix the problem. After it had completed the restore the computer started up but it now no longer connects to the internet, it connects to my wireless network fine but for some reason wont connect to the net. I know theres no prob with the router or network cause i have several other wireless devices which connect to the net fine through it. ive had various mates round who are good with computers but none of them could work out the problem and it was the same story when i rung up the tech support for my internet provider, so any suggestions would be greatly appreciated.
 

A:pc wont connect to net after system restore

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RELEVANCY SCORE 53.6

Cant connect after doing system restore heres my computer model
Pls help

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RELEVANCY SCORE 53.6

So basically after i used system restore on my computer to reset it i cant connect to wifi
Im using my phone to post this and every device i have can connect to wifi except for computer that i system restored
Pls help with this problem

A:Cant connect to wifi after system restore

Quote:





Originally Posted by Prorivalz


So basically after i used system restore on my computer to reset it i cant connect to wifi
Im using my phone to post this and every device i have can connect to wifi except for computer that i system restored
Pls help with this problem




Hi and welcome to TSF!

Open Device Manager and post a screenshot of it. Increase the size of the window so that all devices are visible,then take the screenshot and post it.

Kindly post the make and model of your computer.

Read other 9 answers
RELEVANCY SCORE 53.2

Think there is a new virus going around messing up the settings whereas you can not connect to the internet using any brower. It says I can not connect using ports 80, ect.

I disabled my windows firewall and still nothing

Torrents still work.

Anyone know how I can fix this, reps for life.

can?t connect using HTTP, HTTPS, or FTP. says the iexplore diagnostics

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RELEVANCY SCORE 53.2

I just installed a D-Link wireless router (DI-524). The network shows up with a strong signal when I do a site survey from my laptop (Dell Latitude D400), but it wont connect to it. Ive tried connecting using both the PCs built-in wireless card and also the USB wireless adapter (DWL-G122) that came with the D-Link kit, with no luck. Other relevant facts:

--I have no trouble connecting to other networks with the built-in wireless card
--Tried changing my network's channel; didn't help
--Im sure I typed the WEP encryption key correctly
--Laptop is only 3 ft. from the router, no barriers or interfering devices present (2.4Mhz phone, monitor, etc.)
--Router has the latest firmware upgrade
--Tried several network mgt. utilities (Dells, D-Links AirPlus, Network Magic), including their repair network features

Im stumped. Can anyone suggest anything else I might try?
 

A:Solved: Strong network signal but can’t connect

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RELEVANCY SCORE 53.2

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4400 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4090 Mb
Graphics Card: ATI Mobility Radeon HD 4650, 1024 Mb
Hard Drives: C: Total - 610377 MB, Free - 38030 MB;
Motherboard: Acer, JV50
Antivirus: Microsoft Security Essentials, Disabled
 

A:Acer Aspire 5738ZG can´t connect to WIFI.

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RELEVANCY SCORE 53.2

I am on my iPhone because my xp is toast. No start taskbar at bottom of screen, can't connect to the Internet and can't do a restore either internally or from restore disks. Plus my pc won't recognize printers nor another USB device. Can't delete files nor do searches. Prior to this I downloaded 2 malware removal programs and both were mysteriously deleted! Help! I can't give you a hijack log cause well nothing is working!
 

A:Help-xp won't connect to Internet nor restore!

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RELEVANCY SCORE 52.8

Hello!
Ive Acer Aspire 5738ZG Laptop using Windows 7 Professional.
Recently my Laptop hasnt been able to connect to my WIFI.
Which other laptops I have internet connection.
I get the following message-The card wireless network connection is disabled
Can you halp me.
 

A:Solved: Acer Aspire 5738ZG can´t connect to WIFI.

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RELEVANCY SCORE 52.4

A friend of mine who is not pc knowledgeable had his motherboard wnet down, staples installed a new one and he had to restore the pc as if its a new pc, he tried to put his modem and router from another pc to it to see if he can connect to the internet but no luck, I was recommending he gets a wireless adapter since he does not have the software for the router to install, i would like to know if anyone else as any input on this before i give him further advice? Thanks in advance.
 

A:Setup a restore pc to connect to internet

when he restored the PC - he may also have to install all the drivers for that PC
post back the following info
------------------------------------------------------------------------
{Device Manager}
Post back the results in device manager
If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
windows 7
start > control panel> System and Security> Device Manager

network adaptors, click on the + > post back the devices listed there
are there any ! ? or X
post a screen shot of the device manager - network adapters

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here
------------------------------------------------------------------------
 

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RELEVANCY SCORE 52.4

Pretty simple question I got. I just restored Windows 7 Home Premium and for some reason I can't connect to the internet anymore. When I run my Diagnostic Tool it says that the computer is properly set up but that the following ressource "(w w w. microsoft. com)" seems to be unrespnsive. Any clue on what it is? Drivers are up to date and network card is 802.11n Wireless LAN card from Ralink technology Corp.

Thanks.

A:unable to connect to the internet after restore

Hi Juub,

From your computer's Device Manager, is there any symbol - ? X ! on the Ralink device?

Also, please post an ipconfig /all for review.
How to run an ipconfig /all?

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RELEVANCY SCORE 52

Hi

I believe my PC has a virus or some sort of malware on it.
I recently recieved a large amount of threats which i thought BitDefender had delt with but now i have the following problems.
- my computer fails to detect any wireless networks (i know they are there)
- I have tried to use system restore but i get a error msg after reboot which says 'Cannot restore. No changes have been made to your system'

I have used BitDefender, AVG and Spybot Search & Destroy to scan for viruses but they fail to find any problems

My PC is running Microsoft Windows xp home edition version 2002 with service pack 3.

*(this is the first time i've had to use one of these sites so bare with me)
 

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RELEVANCY SCORE 51.6

Computer info:
Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows Vista Home Premium , Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4085 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 287221 MB, Free - 177854 MB; D: Total - 15359 MB, Free - 6112 MB;
Motherboard: Dell Inc., 0N6705, , .HVK69K1.CN7016694F0FN2.
Antivirus: ava

Recently after downloading and running AdAware I have lost the service for print spooler and can no longer print from my laptop. I tried to do a system restore and got the message that system restore was not turned on and I am unable to get it to turn on. My computer is running very erratically and is unstable.

This is the message that I get when I try to print something:
Windows could not start the print spooler service on Local Computer.
Error 3: The system cannot find the path specified.

HJT log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:19:05 AM, on 1/10/2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v7.00 (7.00.6002.18005)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Dell Video Chat\DellVideoChat.exe
C:\Program Files (x86)\Microsoft Office\Office12\ONENOTEM.EXE
C:\Users\Sue\Documents\RCA Detective\RCADetective.exe
C:\Windows\OEM02Mon.exe
C:\Program Files (x86)\Dell\Dell Webcam Manager\DellWMgr.exe
C:\Program Files (x... Read more

A:Lost several services (print spooler), WIFI connect, system restore

Problem continues
 

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RELEVANCY SCORE 51.2

I have a athlon xp 2600+, 512 Mb RAM, A 60gB wd hd and a 4gb wd hd motherboard asus a7n8x-x with a geforce fx5200 (fanless) and my case is a 4 bay with 350w font.
My cooling is the font fan, a CUD-725 - 42.08cfm (air flux) and 4200 Rpm, and a font fan on the case, sucking air off the side of the processor.

Well, if i use light applications, the pc works ok.
when i use 3dsmax or any 3dgame, the cpu temp increases very much until the 70c, when the MB turns the system off for protection.

The only way i can play a 3d Game or Render a Scene in 3dsmax is with the air conditioning on (at a glacial temperature) or with a Fan turned on pointing directly to the cpu (i don't know if you can undestand it. It is not a pc fan. is a REAL FAN) .
 

A:Help! Can´t cool my system.

You know what? You are weird... <just kidding> Welcome to TechSpot, eomeagher!

A better solution: a fan sucking in from front or on the roof of case, a fan or two sucking in from side, and a fan blowing out from the back of the case. It helps.

P.S. consider a high perfomance copper heatsink with fan for your AMD.

Lucan

Reason for Editing: Wrong cpu suggestion
 

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RELEVANCY SCORE 50.4

When doing a full back up this morning the system crashed. Video card drivers; all updated but what I did find was ?Ricoh xD-Picture Card Disk Device? Stated this device cannot start. Therefore, I tried to update it and look for solution from windows. Nothing came back.

When I shut down the system and re-boot it crash AGAIN, I cannot go into safe mode or it will crash. The OS is Windows vista,

Checking the event log:

There is a yellow caution sign in front of the Richo xD-Picure Card Disk Device,

Summary of Administrative Events:

Critical Error:

Event 7; cdrom ?The device,\Device\CdRom0, has a bad block.

15 Events; ?the Device, \Device\Harddisk1\DR3, has a bad block.

1 Event; ?Service Pack installation failed with error code 0x800f0a03.

323 Events; ?Event filter with query ?SELECT*FROM_InstanceModificationEvent WITHIN 60 WHERE TargeIInstance ISA [email protected]_Processor? AND TargeInstance.LoadPercentage >99? could not be reactivated on namespace?//./root/CIMV2? because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

4 Event; ?the driver detected a controller error in \Device\Hardisk1 DR2.

1 Event Installation Failure: Windows failed to install the following update with error 0x80070644: Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2598290)

1,103 Events; The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volum... Read more

A:System crashes can’t fix drivers

Can you re-install Vista fresh? What type of back up were you tying to do? Were you trying to back up the entire hard drive to CD's, or just some important files?
 

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RELEVANCY SCORE 50

Hi! Totally new to forums and BP! I will try and throw this out to you and see if i can resolve it with your help before i swallow my pride and surrender! I have a fujitsu-siemens laptop, amilo M1451G with win Xp home edition swedish version 5.1.2600 service pack 3 build 2600.I had norman av for 3 years without any problems. Last week had to change av and in spite of disconnecting the internet, i connected it too early and messed up my protection. I was wide open for just enough time for something to infect me. Any search from google, yahoo or aol for major well known sites get redirected to spam sites, auto insurance, comedy or the likes. v1. adwarefeed.com, info-feed.com play some role. When it cannot find a site to redirect, it goes to fastbrowsersearch which i have no idea how that got in. and the same thing happens then too. If i google the search word, it redirects me. if i simply type in the website directly in the menu, i can access the website. so googling nod32 will be redirected, inserting eset.com in the browser will take me there. I have tried restore the computer to a previous point... there is no answer on the last |next\ to do so. Simply no reaction. I have installed spyware doctor and registry mechanic, but updates are blocked by the dns server... no connection to server in spite of being connected. nod 32 is installed and has updated to the latest definitions but hasnt warned of anything. tune up installed and run and all okay. Ad aware inst... Read more

A:redirect virus.. system restore incapacitated.. mbam not responding.. updates not possible to connect to server.../ Moved

I am moving this topic from the XP forum to the Am I Infected forum where these issues can be addressed.

Orange Blossom

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