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Yoga 13 and battery is plugged in, not charging.

Q: Yoga 13 and battery is plugged in, not charging.

anyone else have this? Just started last night after having the device for a few days. As the battery is sealed up, I can't access it....











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RELEVANCY SCORE 200
Preferred Solution: Yoga 13 and battery is plugged in, not charging.

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A: Yoga 13 and battery is plugged in, not charging.

What is the charge level? If it is more than 60%, then the battery will start charging when battery level goes below 60%. This would be valid if the battery setting has been set to maximum lifespan in energy management. If optimize for runtime had been selected and it still doesnt charge or in the eatlier option below 60% it is not charging, then you would have to take laptop to support.




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

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RELEVANCY SCORE 94.8

My Yoga 500 won't charge. While plugged in, the orange battery light flickers on and off, but the battery remains at 0% and says "plugged in, not charging".  This started when the battery fully discharged after I unplugged the laptop for 10 minutes (from 100% battery power).  Can anyone help? I can't even unplug the laptop for a second now or it shuts off completely.  Incidentally, the battery was replaced by Lenovo after I sent it in about 3 months ago because it was faulty. But now the laptop is out of warrenty. This is getting to be beyond a joke! 

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RELEVANCY SCORE 94.8

Every time I plug in my laptop, the charging icon appears, but the battery still goes down. There were times that I finally got it to work by either restarting my laptop or trying multiple outlets, but that no longer works either. My AC adapter is fine, and based on Lenovo Vantage, my battery is still in good condition. Has anyone experienced the same problem and have a solution?

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RELEVANCY SCORE 94.8

Got my Lenove Yoga 900  week ago. Today it had the message on the battery icon in the task bar *plugged in, not charging." Please help before the battery drains out! Thanks.

A:Yoga 900 - Battery *Plugged in, not charging*

You need to have a look at the battery settings in the Lenovo utilities.  If you have the power setting set to maximise battery life (or similar), you may get that message when the battery is approximately halfway discharged.

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RELEVANCY SCORE 94.8

Hello,
 
I seem to be having an intermittent "Not Charging" issue on my Lenovo Yoga 900.
 
It usually happens when it's fully charged and I unplug it for a few minutes and then plug it back in. If I let it drop below 93-95% it will usually say "Plugged in, charging" again.
 
Is this some sort of glitch, or a feature? I tried looking to see if I had the "conservation" setting on, and I do not.
 
I have a few days to take it back to the store if I need to. I'd really rather not send it in because we have problems with couriers dropping off packages that end up getting stolen because we live in an apartment with multiple locked doors, so they usually pitch it beside the door and run off and then someone else takes off with our stuff. Had it happen a couple of times with Amazon orders. (grr)
 
Thanks to anyone who can answer this!
 
 
Moderator comment: Model added to subject for clarity.

A:Yoga 900 - Battery plugged in, not charging.

Good day and welcome to the community.This is my experience with my Yoga 900 and Yoga 900S. This way the system isn't trying to constantly top off 1 or 2%, which is not good for the battery. By contrast, Conservation Mode will charge to ~60% and then stop. That has some benefits, also. Personally, I'm not using Conservation Mode, and so far I've not seen any negative effects on my batteries.
 
Hoipe this helps.Regards.

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RELEVANCY SCORE 94

Hi!My Yoga 500-15ISK Laptop seems to have a battery issue. For some time now, whenever I plug my laptop into the AC power, I get this message, e.g. "(% charge) available, (plugged in, charging)", however for some reason, the battery level actually stays the same even after a significant amount of time of being plugged in to the AC supply. Moreover, the battery icon initially shows the animated one which indicates charging is indeed in progress, then after a few moments, it will freeze on the estimated level.Before this, my laptop's battery usually charges relatively quickly. Also, I have not turned on the Conservation Mode so it must charged up beyond 50-60% especially if I leave it plugged in overnight. This issue is really bewildering me right now. Any comments or suggestions on how I can address this issue?Thanks!Other notes re my laptop:It's been around 10 months since I've bought it and I have encountered this issue only a few days ago.I have no other issues with it.

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RELEVANCY SCORE 94

My laptop battery stopped charging overnight. It is plugged and say it's charging, but as soon as I remove the charged the laptop turns off.  It's at 0% and not going up.  I've noticed that the linking of the battery is blinking and not on as it used to be when it was charging.  Anyone has any idea how to fix it?  Thanks. 

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RELEVANCY SCORE 94

As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

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RELEVANCY SCORE 94

Hello, My recently bought Thinkpad Yoga 14 recently had this strange problem going on. The battery goes down, even when the AC cord is plugged in. The battery message says "plugged in, not charging". What exactly is the problem, and how do I fix it? The laptop came with Windows 10. Any help is greatly appreciated, thank you! ??

A:Thinkpad Yoga 14 battery "plugged in, not charging...

It isn't a problem.  The battery has a nearly full charge, so the charging turns off so as not to "cook" the battery.  If you unplug the battery and let it run down a while, then plug it in, it will charge.  I tend not to charge mine until it gets under about 70%.  A Lithium battery slowly degrades after a certain number of charges.

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RELEVANCY SCORE 94

As I'm typing this now im running on about 20% battery and dropping. I've had my Z710 Ideapad for almost 2 years now. within these 2 years I've replaced the battery twice, got 3 new adapters, and had sent it in for the factory to basiclly gut it and replace it with graphics drives that were inferior to the previous ones.  So needless to say Its really annoying that now my biggest problem is that my laptop now will randomly stop charging randomly, regardless of if its on or off.

A:Thinkpad Yoga 14 battery "plugged in, not charging...

Hi there, Vaigne -
 
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
1: Remove the AC adapter plug.
2: Remove the battery.
3: Press the power button for about 30 seconds. This will clear the capacitors.
4: Insert the battery and plug in the AC adapter.
5: Press the power button.
 
Update us how it goes.
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 94

I am facing lots of problem with my new Lenovo Yoga 730 . Almost everyday, I get "Battery Plugged in and not charging" and after lots of manuvers ( reinstalling drivers, restarting, replugging and sometimes praying...) it begins charging. I don't know what works but the problem resolves itself for a day and it occurs again . I have been dealing with this for 2 weeks now.  When I take the charging cable off and replug it, it charges for exactly 5 seconds and goes back to "Not charging". My laptop is new (Bought in September this year). I have also got remote assistance for this problem, even reinstalled Windows.  Someone suggested me to buy a new cable. My cable looks good to me, it is not even bent at any place.  Is the laptop faulty? I have never faced so many problems with a new laptop. Please help. Thanks

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RELEVANCY SCORE 79.6

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 79.6

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 78

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 78

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 75.6

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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RELEVANCY SCORE 75.6

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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RELEVANCY SCORE 75.2

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 75.2

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 75.2

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 74.8

Hi, every time I turn my 1 and half year old laptop on it warns me that the battery capacity is low and my laptop will not work unless it is plugged in. Because of this I need to purchase a new battery but do not know which model I need. Any help is much appreciated.

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RELEVANCY SCORE 74.8

I did some HP recommended updates including a bios update and now I am getting some issues with battery charging. I've not tied the upgrades to the battery issue so I would prefer to keep an open mind to it being something else. I'm now getting the message whenever I click on the battery icon that says "Battery plugged in but not charging" and it will not charge above 55-60%. I am also unable to get my HP Toolbox FX to work properly so that limits my choices to doing battery status checks. I switched charging cables and bought a new battery and the issue remains. HP support is lacking when it comes to the remedies offered. I looked through the forums for this and keep seeing the HP affiliated members continue to put out links to non-functioning or unrelated links. This is becoming  a very time consuming issue that should have a fix and not get run around by HP support. I tried a system restore to a known point of no issues and I still am unable to get resolution on this problem. Does anyone know of a "real" fix for this issue once and for all?

A:Battery plugged in but not charging, max 57%

Can we possibly know the full model number of the laptop? DV7s cover many years and many models with different hardware platforms. 

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RELEVANCY SCORE 74.8

I cant use my laptop unless plugged in... There is no battery left at all and it wont charge...
I have tried to update BIOS but I couldnt because I got a message that the battery needs to be at least 10% charged.
I have confirmed that the charger gives the required volatge, so the charger is fine..
I have no idea if there is something wrong with the battery cz it passed the online dell test..and I dont want to buy a new battery for no reason. 
So I have no idea whats wrong to fix it... 
any ideas?

A:Battery 1% available (plugged in, not charging)

Please list Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10
In the meantime, please check status of AC adapter in the BIOS. If adapter isn't detected in BIOS, the system will continue to received power but will not charge the battery. Please follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen.
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS

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RELEVANCY SCORE 74.8

I'm here to ask about my laptop problem This afternoon at 3pm, my laptop works fine and when i turn it on at 8pm, it won't charging anymore the battery show 0 percentage, and i'm charging it but it won't increase at all i've added the battery report too my laptop is Lenovo G40-45 please help me
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

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RELEVANCY SCORE 74.8

Since just after the warranty ran out my laptop has been unable to charge properly, instead saying plugged in, not charging. I used to be able to fix this if i took out the battery, restarted and replaced it, then it would work properly for maybe a day or two then would happen again. I did a bios update which fixed it for about a week but then it went straight back to plugged in not charging. I've tried taking the battery out and doing another bios update, however neither have worked. Is there any way to fix this without having to buy a new battery?

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RELEVANCY SCORE 74.8

My laptop was working fine yesterday, but when I booted it up this morning, I got the dreaded "Plugged in, not charging". I've tried the fix that's everywhere on the internet
>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall
>Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup

but when I finished, it still said "Plugged in, not charging" I'm a poor college kid, so I don't know If I can afford a new battery. help.

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RELEVANCY SCORE 74.8

Hello,
I own Inspiron 5547 Model. My laptop is not running on battery. LED indicator of battery is also not flashing. Laptop works fine when plugged in and shows "75% available (Plugged in, Not Charging)". In system diagnosis and dell diagnosis, it says that battery is healthy, working normally and perfectly fine.
Also Battery is on 75% since many days. Its not getting charged or discharged.
Please suggest some solution. 
Thank You.
P.S. : It is a non removable battery.

A:Battery : 75% available (Plugged in, Not Charging)

Hi SHINICHI9,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Does the adapter charge the battery fine when plugged in? 
Disconnect the adapter and check if the battery begins discharging. 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Also, while in BIOS, go to advanced tab and check under Battery Charge Configuration if there is a custom stop percentage set. 
Update the BIOS and check - http://dell.to/2mzKrjE 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another adapter and battery to confirm which component is causing the issue. 
If another adapter / battery also exhibits the same behavior and if the adapter and dc port are fine in BIOS, then the motherboard might be at fault.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my ... Read more

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RELEVANCY SCORE 74.8

I have been faced with quite a frustrating computer/ battery problem. You see my computer does not turn on, that is unless it is plugged in with my charger in which case it will it will turn on. However, when I click on the bottom right-hand corner battery symbol it will provide me with the statement saying, " Plugged in not charging". On top of this, I did check the battery status on my computer, it provided me with the information that my computer battery is, "Ok", however, needs charging.This leads me to wonder is this a battery problem or an AC Adapter problem.

A:Battery- "Plugged in not Charging"

Hi.Welcome to the forum Cheesy_Parekh.Battery Does Not Power Notebook or Hold a ChargeUsing and Testing the AC Power AdapterPurchasing a Replacement AC AdapterPurchasing a Replacement Battery

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RELEVANCY SCORE 74.8

Please what do I do my laptop keeps showing me 'plugged in, not charging' and I've tried different chargers to no avail

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RELEVANCY SCORE 74.8

New computer with very minimal usage.  Basically sat in the box for one year, now, error message states that battery is plugged in not charging.  I've tried testing, and diagnostics reports "unknown."  I've tried a few youtube fixes such as removing the battery drivers and allowing them to reinstall, and tried updating bios.  There is no way that this battery should have died.  Has there been a recall that anyone is aware of? Also, noticed that the case is cracked at the hinge on left side.  I'm super careful and I don't even know how this could happen.  This was not an inexpensive computer!!! Although this sat in box, the warranty is now expired.   Any information would be appreciated. Thank you!

A:Battery plugged in not charging

Have you tried removing the battery and starting up with only power cord- then shut down and reinstall battery?

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RELEVANCY SCORE 74.8

i have been on forums and followed the steps given ( removing battery and ac power and holding down power button for 1 minute etc) and the problem persists. my laptop is just out of warranty and my battery cannot need replacing after only just over a year. ive also seen on forums that this is a common problem with HP, have updated bios and drivers, is there anything else i can do? please help

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RELEVANCY SCORE 74.8

The title is the message I've been getting for about the past month and a half. I noticed my battery draining, even while plugged in, until it finally got to 0%. With the power adapter plugged in, the laptop still runs but I just recently had an experience where the laptop was suddenly cutting off, even while plugged in.I've done as much troubleshooting as possible, but I haven't been able to figure out the problem. I managed to switch the laptop over into power saver mode and it's been letting me use it without dying immediately on me. I have an internal battery, so the option to remove and power it on separately isn't an option for me.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8103 Mb
Graphics Card: NVIDIA GeForce GT 740M, -2048 Mb
Hard Drives: C: Total - 702747 MB, Free - 466347 MB;
Motherboard: TOSHIBA, VG10S
Antivirus: Windows Defender, Disabled

This is my final call for help before I go through the long and tedious process of sending my only working computer to the repair center for several weeks' time. Help!

Edited to add Troubleshooting steps taken:
1.) Tried a Hard reset using the pin-hole reset button for the internal battery, while completely unplugged.
2.) Tried uninstalling/reinstalling the Microsoft ACPI-Compliant Control Method Battery.
 

A:Battery: 0% Available (Plugged in, charging)

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RELEVANCY SCORE 74.8

I got my Inspiron 15-5000 series recently notice that the battery charged up to 60% and stop charging after that.
I was trying to change the setting in the Dell Power Management Lite many times but the setting does not work and also try to uninstall the battery drivers several time but it seen does not work.

Any idea who to solve it?

A:Battery Plugged but not charging

Please list exactly your Dell model number and version of windows.
Example: Dell Inspiron 15, 3543, windows 10

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RELEVANCY SCORE 74.8

My computer is only working when connected to power unless ut shuts down abruptly. It shows plugged in, not charging. And whenever, I try to do the battery check, it says battery not detected. I have tried hard reset and everything. Also charging light keeps blinking when battery is present unless its stable.

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RELEVANCY SCORE 74.8

Computer plugged in...says its at 18%, not charging. Brand new. WTH?

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RELEVANCY SCORE 74.8

My battery is at 0% and says "plugged in not charging". Whenever I unplug my charger my computer dies so all the solutions that require me to take out my battery dont work. How can I fix this problem so i can use my computer when it is unplugged. Thanks!

A:Plugged in, not charging battery

Hi,there coudl be several reason for this... such as.1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.3) if above are not true: Try this:.Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartuphope it helps, Good Luck !

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RELEVANCY SCORE 74.8

  I'm having this issue where the battery is not charging, and/or the laptop is not recognizing the battery properly. I will just outline the problem and what I have done.  A) Received a brand new assumingly aftermarket replacement battery. 1 - It went through a charge cycle without much problem2 - It stopped charging randomly, to which by experimentation the fix was simply restarting the computer (and removing the battery while the computer was shut down, and replacing it before restarting). It would begin to charge again after.3 - Sometimes, on battery power, the monitor screen would simply turn illuminated black or flicker. During this time, all computer functions still worked and I was able to shut the computer down using my memory and the proper keystrokes. Starting it back up was the (temporary) cure, even without introducing AC Power. 4 - This continued regularly having to reset the computer and the battery to keep it charging. A few days later, while showing some nominal amount of charge (20%?) the computer just shut off instantaneously  With this, I assumed there must be something wrong with the battery so I contacted the people who sent it and they agreed, although I was also asking if it could be anything other than the battery, because to me it didn't feel like the problem was the battery as, once I got the battery charged fully, it worked great as far as holding the charge.  B) I received a second brand new b... Read more

A:Battery - 0% available (Plugged in, Not Charging)

I gather this is not a genuine HP battery? Until you try a known good Genuine Battery it is hard to know what the problem would be. You should not have to try driver reinstalls and such. A good battery on a good system just works. Possibilites are bad battery and bad motherboard. Period.

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RELEVANCY SCORE 74.8

I bought a new battery for my laptop because the original one had lost endurance, it would last only about 45 minutes, anyway. So I put the new battery in and the computer sometimes doesn't recognize it, sometimes it does but most of the time it says : Plugged in but not charging.

I'm not too sure what to do, I made sure to buy the exact same battery with the same model #, etc.
 

A:NEW battery plugged in but not charging

1. Shut Down the laptop.
2. Press the power button then tap the F2 key until a blue screen appears.
3.On the left sided menu arrow down to Battery Info.
What does it show ?
 

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RELEVANCY SCORE 74.8

Hello, I only bought this laptop a few weeks ago and it does not seem to charge propery (or so it says). As the title suggests when plugged in and I hover over the batter it says "plugged in not charging" It has been like this for a couple weeks now and still has not gone flat as long as it is plugged in, so some sort of charging must be taking place right?  Just want to know if I can fix this just so I am able to see when it's charging and use it without leaving it plugged in. Currently I keep it plugged in at all times in fear of it dying. Thanks for any help in advance.

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RELEVANCY SCORE 74.8

My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help!

A:Battery not charging and plugged in

Shayna226 wrote:My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! Hi, Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 74.8

Battery plugged in, not charging:Age of laptop 27 months My battery doesn't charge anymore.  If I make a HP battery test on my HP Support Assistant it shows me as a result : Battery OK.  Meaning: The battery is functioning properly. If I test the battery with an additional programm it shows me a battery wear level 100%. This means, the battery should not be rechargeable anymore.  - What should I do?- Replace battery?- I have a capacitiy of 18% left. What happens if I reach 0%? Is it still possible to use the laptop with the power cable?  Thanks and kind regardsAmuni1 

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RELEVANCY SCORE 74.8

Hello,my HP notebook is not charging. I plug in the HP charging lead and the light beside the port changes to white although it isn't charging at all (charge doesn't go up at all over time and is still losing charging) or at full charge. I used a different HP charging lead and it didn't work either so the lead is not faulty. I also used different plugs around the house and at another household too and still no success.  I  did a battery check too and it came back with the battery being "Okay".My notebook is only 7 months old so not down to age either!I hope someone can help!Thanks, Jen

A:battery not charging when plugged in

Hello @Jen28, You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 74.8

Hi,I am having a strange issue. I was running windows 8.1 and then I downgraded to windows 7 and since I have downgraded to windows 7 I am having this problem battery 0% plugged, not charging. As soon as I remove the power, laptop shuts down. My laptop is less than one year old.I tried all the options on internet such as uninstalling battery driver through Device Manager.Main question I would like to ask, is this a software issue or hardware.I gave my laptop to a friend to downgrade windows and once laptop came back to me after a week, battery is not working. Before that everything was fine.Help Please....

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RELEVANCY SCORE 74.8

Hi @all,i need help, my laptop when it is switched on it plugged in but not charging. If i switch the laptop off it is loading normally! For me it looks like a safety for the battery, that if you have conected with charger that it is not always charging?Can you please help me out here?The type is a HP Envy TS 15 NotebookWIndows 8 installedthanks and regards

A:Battery plugged in but not charging

Hi Letast, Thank you for your query, I will do my utmost to help. I understand that when the laptop is plugged in, it is not showing charging but you are able to use it normally when disconnected from power. Have you done all the Windows updates? Here is a link to a document on Testing and Calibrating the Battery (Windows 8) to assist you.If you would like further assistance would you provide the exact model of Envy ts 15 you have. How Do I Find My Model Number or Product Number?

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RELEVANCY SCORE 74.8

My HP 15 Notebook is almost 2 years old and all of the sudden the battery stops working. I know that the battery's performance has decreased a bit but it shouldnt be dead. One day a wake up to find that it doesnt turn on so i plug n the charger and it turns on and says consider replacing the battery soon but after a few minutes i realize it says plugged in but not charging at 0% (and it wasnt at 0% when i turned it off) When I try to run a battery test in HP support assistant it keeps saying status unknown (so how can it tell that I need a new battery but cant detect it which is why i think its a glitch) and that i should remove and then re insert the battery but still nothing changes and it it telling me that I have the updated version. I've tried uninstalling the battery drivers multiple times after which i was notified that a drive was missing and had to reset my laptop (for the second time the frist being after windows 10 caused a drive to "go missing") and still nothing.I am desperate please help me

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