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Extremly slow pc suspected maleware

Q: Extremly slow pc suspected maleware

Thanks firstly for taking the time to read my issue.

My PC (originally running Windows 7) was running really slow, it would sometimes take 5 minuets to action a mouse click (IE close an app, click a button etc) I did what I could with my Norton AV but after 5 days I couldn't get to the bottom of this issue. I eventually ran CCleaner, didn't help, ran windows update. This started with over 100 updates as I had turned live update off. Got down to one file which wouldn't update.

Last update I decided to try and update to Windows10. Hoping it could repair the issue.

I have also tried running the MS Malicious Software Removal Tool but because if the go slow issue it does not get to complete a scan before stalling & eventual reluctant reboot. It will perform a quick scan without crashing but that only finds one infected file (No idea what the file is from MRT) Even when running a full scan, before it locks up it says it has found 3 infected files so I figure a full scan is in order.

One last note: I called Norton help line & after remote operating my PC for a few minutes the guy informed me I had a rundll.exe file that was causing the issue. He said it was disabling a lot of things on my PC. Unfortunately the same guy then went on to try and skin me of AU$400 to help fix the problem. Sorry but I don't have $400. I have a sick PC and hope fading fast.

I have learnt several things from this. Hindsight is a wonderful thing!
- Firstly I should have backed up my PC on a restore point.
- I should have probably not turned windows update off.
- I really understand people smashing computers!

Any help will be graciously appreciated.
Here's my dds file;
PS - I hope I've posted in the right area.

EDIT: I forgot to mention that there are some other behaviours which may help diagnostics.
-Control Alt Delete does not work.
-I cannot enable windows defender (not sure if Norton has anything to do with that?)
-PC runs ok for a few minutes the instant go slow. I might get 4 mins or 30 mins before it freezes up.
-It doesn't matter what programs I am running, it can freeze up immediately after start up if I don't interact with it at all for a bit.

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.10240.16412 BrowserJavaVersion: 10.71.2
Run by Mik at 20:10:45 on 2015-10-31
Microsoft Windows 10 Home 10.0.10240.0.1252.1.1033.18.16365.13443 [GMT 11:00]
AV: Norton 360 *Disabled/Updated* {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Disabled/Updated* {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Norton 360 *Enabled* {6BFC5632-188D-B806-D13E-C607121B42A0}
============== Running Processes ===============
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k RPCSS
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\Program Files\IDT\WDM\STacSV64.exe
C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\WINDOWS\System32\svchost.exe -k utcsvc
C:\WINDOWS\system32\svchost.exe -k apphost
C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\WINDOWS\system32\svchost.exe -k iissvcs
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k appmodel
C:\Program Files (x86)\Norton 360\Engine\\N360.exe
C:\WINDOWS\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Norton 360\Engine\\N360.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
C:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files\IDT\WDM\beats64.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe
C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe
C:\Program Files (x86)\ASUS\O!Direct\O!Direct.exe
C:\Program Files (x86)\Portrait Displays\HP My Display\DTHtml.exe
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\ASUS\O!Direct\Server.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files\CCleaner\CCleaner64.exe
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\WINDOWS\system32\svchost.exe -k UnistackSvcGroup
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
============== Pseudo HJT Report ===============
uStart Page = file:///C:/Homepage/Homepage.html
uURLSearchHooks: {3bbd3c14-4c16-4989-8366-95bc9179779d} - <orphaned>
BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexbho.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\\coIEPlg.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\\coIEPlg.dll
EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - C:\Program Files (x86)\Canon\Easy-WebPrint EX\ewpexhlp.dll
EB: {c585d593-e7f4-4852-a200-561686ee02e4} - <orphaned>
uRun: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
uRun: [OneDrive] "C:\Users\Mik\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [DT HPW] C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DT_startup.exe -HPW
mRun: [O!Direct] C:\Program Files (x86)\ASUS\O!Direct\O!Direct.exe
mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
mRun: [UpdatePDRShortCut] "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "Software\CyberLink\PowerDirector\7.0"
mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\NETGEA~2.LNK - C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\NETGEA~1.LNK - C:\Program Files (x86)\NETGEAR\WG111v2\WG111v2.exe
uPolicies-Explorer: NoThumbnailCache = dword:1
mPolicies-System: DSCAutomationHostEnabled = dword:2
IE: E&xport to Microsoft Excel - C:\Program Files (x86)\Microsoft Office\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
TCP: NameServer =
TCP: Interfaces\{5cf49556-ad5e-4b87-b87b-bbf31d8e3d38} : DHCPNameServer =
TCP: Interfaces\{5fadb7ea-30a2-44dd-bab5-321991cd3d04} : DHCPNameServer =
TCP: Interfaces\{8d1c909f-53e8-41f8-bfa7-07cabf70b725} : DHCPNameServer =
Handler: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
CLSID: {603D3801-BD81-11d0-A3A5-00C04FD706EC} - C:\WINDOWS\System32\windows.storage.dll
x64-mStart Page = hxxp://start.mysearchdial.com/?f=1&a=dnldmsd&cd=2XzuyEtN2Y1L1QzutAzzyCtDyByBzytD0AyDzyyDzztCyDzytN0D0Tzu0CyCtDyDtN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1Q1G1I1Q1H1B1Q&cr=27593314&ir=
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine64\\coieplg.dll
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\\coieplg.dll
x64-Run: [Logitech Download Assistant] C:\WINDOWS\System32\rundll32.exe C:\WINDOWS\System32\LogiLDA.dll,LogiFetch
x64-Run: [BeatsOSDApp] C:\Program Files\IDT\WDM\beats64.exe
x64-Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
x64-Run: [IAStorIcon] "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe" 60
x64-Run: [NvBackend] "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-mPolicies-System: DSCAutomationHostEnabled = dword:2
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://qtinstall.apple.com/qtactivex/qtplugin.cab
x64-Handler: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\WINDOWS\System32\tbauth.dll
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
x64-mASetup: {2C7339CF-2B09-4501-B3F3-F3508C9228ED} - /UserInstall
x64-mASetup: {89820200-ECBD-11cf-8B85-00AA005B4340} - U
x64-CLSID: {603D3801-BD81-11d0-A3A5-00C04FD706EC} - C:\WINDOWS\System32\windows.storage.dll
============= SERVICES / DRIVERS ===============
R0 SymEFASI;Symantec Extended File Attributes (SI);C:\WINDOWS\System32\drivers\N360x64\1605040.018\symefasi64.sys [2015-10-1 1620720]
R0 WindowsTrustedRT;Windows Trusted Execution Environment Class Extension;C:\WINDOWS\System32\drivers\WindowsTrustedRT.sys [2015-7-10 106520]
R0 WindowsTrustedRTProxy;Microsoft Windows Trusted Runtime Secure Service;C:\WINDOWS\System32\drivers\WindowsTrustedRTProxy.sys [2015-7-10 17944]
R0 Wof;Windows Overlay File System Filter Driver;C:\WINDOWS\System32\drivers\wof.sys [2015-9-10 200528]
R1 ahcache;Application Compatibility Cache;C:\WINDOWS\System32\drivers\ahcache.sys [2015-7-10 215552]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton 360\NortonData\\Definitions\BASHDefs\20151022.001\BHDrvx64.sys [2015-10-26 1665608]
R1 ccSet_N360;N360 Settings Manager;C:\WINDOWS\System32\drivers\N360x64\1605040.018\ccsetx64.sys [2015-10-1 173808]
R1 FileCrypt;FileCrypt;C:\WINDOWS\System32\drivers\filecrypt.sys [2015-7-10 83968]
R1 GpuEnergyDrv;GPU Energy Driver;C:\WINDOWS\System32\drivers\gpuenergydrv.sys [2015-7-10 8192]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton 360\NortonData\\Definitions\IPSDefs\20151030.001\IDSviA64.sys [2015-10-31 767224]
R1 SymIRON;Symantec Iron Driver;C:\WINDOWS\System32\drivers\N360x64\1605040.018\ironx64.sys [2015-10-1 297720]
R1 SymNetS;Symantec Network Security WFP Driver;C:\WINDOWS\System32\drivers\N360x64\1605040.018\symnets.sys [2015-10-1 577768]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-3-8 89600]
R2 CoreMessagingRegistrar;CoreMessaging;C:\WINDOWS\System32\svchost.exe -k LocalServiceNoNetwork [2015-7-10 39856]
R2 DiagTrack;Diagnostics Tracking Service;C:\WINDOWS\System32\svchost.exe -k utcsvc [2015-7-10 39856]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2013-11-4 99128]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\\n360.exe [2015-10-1 282016]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-2 2804568]
R2 postgresql-8.4;postgresql-8.4 - PostgreSQL Server 8.4;c:/postgreSQL/bin/pg_ctl.exe runservice -N "postgresql-8.4" -D "c:/postgreSQL/data" -w --> c:/postgreSQL/bin/pg_ctl.exe runservice -N postgresql-8.4 [?]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2015-10-28 410952]
R2 storqosflt;Storage QoS Filter Driver;C:\WINDOWS\System32\drivers\storqosflt.sys [2015-7-10 61952]
R2 tiledatamodelsvc;Tile Data model server;C:\WINDOWS\System32\svchost.exe -k appmodel [2015-7-10 39856]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-3-8 2656280]
R2 UserManager;User Manager;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
R3 AmUStor;AM USB Stroage Driver;C:\WINDOWS\System32\drivers\AmUStor.sys [2000-1-1 51712]
R3 AppXSvc;AppX Deployment Service (AppXSVC);C:\WINDOWS\System32\svchost.exe -k wsappx [2015-7-10 39856]
R3 athur;Wireless Network Adapter Service;C:\WINDOWS\System32\drivers\athurx.sys [2013-10-18 1930240]
R3 ClipSVC;Client License Service (ClipSVC);C:\WINDOWS\System32\svchost.exe -k wsappx [2015-7-10 39856]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2015-8-7 153936]
R3 ffusb2audio;Focusrite USB 2.0 Audio Driver;C:\WINDOWS\System32\drivers\ffusb2audio.sys [2015-8-25 127280]
R3 lfsvc;Geolocation Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
R3 NcbService;Network Connection Broker;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
R3 NdisVirtualBus;Microsoft Virtual Network Adapter Enumerator;C:\WINDOWS\System32\drivers\NdisVirtualBus.sys [2015-7-10 20992]
R3 rt640x64;Realtek RT640 NT Driver;C:\WINDOWS\System32\drivers\rt640x64.sys [2015-7-10 587264]
R3 SmbDrvI;SmbDrvI;C:\WINDOWS\System32\drivers\Smb_driver_Intel.sys [2013-10-25 34544]
R3 StateRepository;State Repository Service;C:\WINDOWS\System32\svchost.exe -k appmodel [2015-7-10 39856]
S0 SymELAM;Symantec ELAM Driver;C:\WINDOWS\System32\drivers\N360x64\1605040.018\symelam.sys [2015-10-1 24192]
S2 dmwappushservice;dmwappushsvc;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S2 DoSvc;Delivery Optimization;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-9-27 15720]
S2 MapsBroker;Downloaded Maps Manager;C:\WINDOWS\System32\svchost.exe -k NetworkService [2015-7-10 39856]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2014-12-11 315496]
S3 ADP80XX;ADP80XX;C:\WINDOWS\System32\drivers\adp80xx.sys [2015-7-10 1135456]
S3 AJRouter;AllJoyn Router Service;C:\WINDOWS\System32\svchost.exe -k LocalService [2015-7-10 39856]
S3 AppReadiness;App Readiness;C:\WINDOWS\System32\svchost.exe -k AppReadiness [2015-7-10 39856]
S3 bcmfn2;bcmfn2 Service;C:\WINDOWS\System32\drivers\bcmfn2.sys [2015-7-10 17624]
S3 BthHFSrv;Bluetooth Handsfree Service;C:\WINDOWS\System32\svchost.exe -k LocalServiceAndNoImpersonation [2015-7-10 39856]
S3 buttonconverter;Service for Portable Device Control devices;C:\WINDOWS\System32\drivers\buttonconverter.sys [2015-10-31 36352]
S3 CapImg;HID driver for CapImg touch screen;C:\WINDOWS\System32\drivers\capimg.sys [2015-7-10 116736]
S3 CDPSvc;CDPSvc;C:\WINDOWS\System32\svchost.exe -k LocalService [2015-7-10 39856]
S3 DcpSvc;DataCollectionPublishingService;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S3 DevQueryBroker;DevQuery Background Discovery Broker;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
S3 diagnosticshub.standardcollector.service;Microsoft (R) Diagnostics Hub Standard Collector Service;C:\WINDOWS\System32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe [2015-7-10 27136]
S3 DmEnrollmentSvc;Device Management Enrollment Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S3 DsSvc;Data Sharing Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
S3 embeddedmode;embeddedmode;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
S3 EntAppSvc;Enterprise App Management Service;C:\WINDOWS\System32\svchost.exe -k appmodel [2015-7-10 39856]
S3 genericusbfn;Generic USB Function Class;C:\WINDOWS\System32\drivers\genericusbfn.sys [2015-7-10 20992]
S3 hidinterrupt;Common Driver for HID Buttons implemented with interrupts;C:\WINDOWS\System32\drivers\hidinterrupt.sys [2015-7-10 50016]
S3 iaLPSSi_GPIO;Intel(R) Serial IO GPIO Controller Driver;C:\WINDOWS\System32\drivers\iaLPSSi_GPIO.sys [2015-7-10 38128]
S3 iaLPSSi_I2C;Intel(R) Serial IO I2C Controller Driver;C:\WINDOWS\System32\drivers\iaLPSSi_I2C.sys [2015-7-10 122608]
S3 iaStorA;iaStorA;C:\WINDOWS\System32\drivers\iaStorA.sys [2013-9-27 630632]
S3 iaStorAV;Intel(R) SATA RAID Controller Windows;C:\WINDOWS\System32\drivers\iaStorAV.sys [2015-7-10 673120]
S3 ibbus;Mellanox InfiniBand Bus/AL (Filter Driver);C:\WINDOWS\System32\drivers\ibbus.sys [2015-7-10 424800]
S3 icssvc;Windows Mobile Hotspot Service;C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted [2015-7-10 39856]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\WINDOWS\System32\ieetwcollector.exe [2015-7-10 115200]
S3 intelpep;Intel(R) Power Engine Plug-in Driver;C:\WINDOWS\System32\drivers\intelpep.sys [2015-7-10 43872]
S3 IoQos;IoQos;C:\WINDOWS\System32\drivers\ioqos.sys [2015-7-10 26624]
S3 LicenseManager;Windows License Manager Service;C:\WINDOWS\System32\svchost.exe -k LocalService [2015-7-10 39856]
S3 LSI_SAS2i;LSI_SAS2i;C:\WINDOWS\System32\drivers\lsi_sas2i.sys [2015-7-10 104800]
S3 LSI_SAS3i;LSI_SAS3i;C:\WINDOWS\System32\drivers\lsi_sas3i.sys [2015-7-10 99168]
S3 mlx4_bus;Mellanox ConnectX Bus Enumerator;C:\WINDOWS\System32\drivers\mlx4_bus.sys [2015-7-10 705376]
S3 ndfltr;NetworkDirect Service;C:\WINDOWS\System32\drivers\ndfltr.sys [2015-7-10 76128]
S3 NetSetupSvc;Network Setup Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S3 netvsc;netvsc;C:\WINDOWS\System32\drivers\netvsc.sys [2015-7-10 94720]
S3 NgcCtnrSvc;Microsoft Passport Container;C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted [2015-7-10 39856]
S3 NgcSvc;Microsoft Passport;C:\WINDOWS\System32\lsass.exe [2015-7-10 56344]
S3 percsas2i;percsas2i;C:\WINDOWS\System32\drivers\percsas2i.sys [2015-7-10 58208]
S3 percsas3i;percsas3i;C:\WINDOWS\System32\drivers\percsas3i.sys [2015-7-10 58720]
S3 ReFSv1;ReFSv1;C:\WINDOWS\System32\drivers\refsv1.sys [2015-9-10 934752]
S3 RetailDemo;Retail Demo Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S3 ScDeviceEnum;Smart Card Device Enumeration Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
S3 SensorDataService;Sensor Data Service;C:\WINDOWS\System32\SensorDataService.exe [2015-9-10 1031680]
S3 SensorService;Sensor Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
S3 SerCx2;Serial UART Support Library;C:\WINDOWS\System32\drivers\SerCx2.sys [2015-7-10 155488]
S3 smphost;Microsoft Storage Spaces SMP;C:\WINDOWS\System32\svchost.exe -k smphost [2015-7-10 39856]
S3 SmsRouter;Microsoft Windows SMS Router Service.;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
S3 stornvme;Microsoft Standard NVM Express Driver;C:\WINDOWS\System32\drivers\stornvme.sys [2015-9-10 80720]
S3 storufs;Microsoft Universal Flash Storage (UFS) Driver;C:\WINDOWS\System32\drivers\storufs.sys [2015-7-10 40288]
S3 SWDUMon;SWDUMon;C:\WINDOWS\System32\drivers\SWDUMon.sys [2014-1-21 16152]
S3 UcmCx0101;USB Connector Manager KMDF Class Extension;C:\WINDOWS\System32\drivers\UcmCx.sys [2015-7-10 61952]
S3 UcmUcsi;USB Connector Manager UCSI Client;C:\WINDOWS\System32\drivers\UcmUcsi.sys [2015-9-10 46080]
S3 UdeCx;USB Device Emulation Support Library;C:\WINDOWS\System32\drivers\Udecx.sys [2015-7-10 44032]
S3 UEFI;Microsoft UEFI Driver;C:\WINDOWS\System32\drivers\uefi.sys [2015-7-10 28512]
S3 Ufx01000;USB Function Class Extension;C:\WINDOWS\System32\drivers\ufx01000.sys [2015-7-10 245088]
S3 UfxChipidea;USB Chipidea Controller;C:\WINDOWS\System32\drivers\UfxChipidea.sys [2015-7-10 94048]
S3 ufxsynopsys;USB Synopsys Controller;C:\WINDOWS\System32\drivers\ufxsynopsys.sys [2015-7-10 127840]
S3 UrsChipidea;Chipidea USB Role-Switch Driver;C:\WINDOWS\System32\drivers\urschipidea.sys [2015-7-10 28512]
S3 UrsCx01000;USB Role-Switch Support Library;C:\WINDOWS\System32\drivers\urscx01000.sys [2015-7-10 57696]
S3 UrsSynopsys;Synopsys USB Role-Switch Driver;C:\WINDOWS\System32\drivers\urssynopsys.sys [2015-7-10 27488]
S3 USBAAPL64;Apple Mobile USB Driver;C:\WINDOWS\System32\drivers\usbaapl64.sys [2014-8-15 54784]
S3 UsoSvc;Update Orchestrator Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S3 vhf;Virtual HID Framework (VHF) Driver;C:\WINDOWS\System32\drivers\vhf.sys [2015-7-10 31744]
S3 vmicguestinterface;Hyper-V Guest Service Interface;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
S3 vmicvmsession;Hyper-V VM Session Service;C:\WINDOWS\System32\svchost.exe -k LocalSystemNetworkRestricted [2015-7-10 39856]
S3 w3logsvc;W3C Logging Service;C:\WINDOWS\System32\svchost.exe -k apphost [2015-7-10 39856]
S3 WalletService;WalletService;C:\WINDOWS\System32\svchost.exe -k appmodel [2015-7-10 39856]
S3 wdiwifi;WDI Driver Framework;C:\WINDOWS\System32\drivers\WdiWiFi.sys [2015-9-10 685568]
S3 WdNisDrv;Windows Defender Network Inspection System Driver;C:\WINDOWS\System32\drivers\WdNisDrv.sys [2015-7-10 119648]
S3 WdNisSvc;Windows Defender Network Inspection Service;C:\Program Files\Windows Defender\NisSrv.exe [2015-7-10 362928]
S3 WEPHOSTSVC;Windows Encryption Provider Host Service;C:\WINDOWS\System32\svchost.exe -k WepHostSvcGroup [2015-7-10 39856]
S3 WinMad;WinMad Service;C:\WINDOWS\System32\drivers\winmad.sys [2015-7-10 26976]
S3 WinVerbs;WinVerbs Service;C:\WINDOWS\System32\drivers\winverbs.sys [2015-7-10 59232]
S3 workfolderssvc;Work Folders;C:\WINDOWS\System32\svchost.exe -k LocalService [2015-7-10 39856]
S3 WpnService;Windows Push Notifications Service;C:\WINDOWS\System32\svchost.exe -k wswpnservice [2015-7-10 39856]
S3 XblAuthManager;Xbox Live Auth Manager;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S3 XblGameSave;Xbox Live Game Save;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S3 xboxgip;Xbox Game Input Protocol Driver;C:\WINDOWS\System32\drivers\xboxgip.sys [2015-7-10 222720]
S3 XboxNetApiSvc;Xbox Live Networking Service;C:\WINDOWS\System32\svchost.exe -k netsvcs [2015-7-10 39856]
S3 xinputhid;XINPUT HID Filter Driver;C:\WINDOWS\System32\drivers\xinputhid.sys [2015-7-10 25600]
S4 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
S4 CLKMSVC10_38F51D56;CyberLink Product - 2012/03/07 13:27:20;C:\Program Files (x86)\CyberLink\PowerDVD10\NavFilter\kmsvc.exe [2011-1-26 241648]
S4 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2012-3-8 1127448]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-23 57184]
=============== File Associations ===============
FileExt: .inf: inffile=C:\WINDOWS\System32\NOTEPAD.EXE %1 [UserChoice]
=============== Created Last 30 ================
2015-10-31 08:44:23 16148 ----a-w- C:\WINDOWS\System32\BIGBOSS_Mik_HistoryPrediction.bin
2015-10-31 06:42:10 -------- d-----w- C:\WINDOWS\System32\SleepStudy
2015-10-31 03:50:54 81920 ----a-w- C:\WINDOWS\eSellerateControl350.dll
2015-10-31 03:50:54 -------- d-----w- C:\Program Files (x86)\Rundll Errors Fix Wizard
2015-10-30 18:55:44 -------- dc----w- C:\WINDOWS\Panther
2015-10-30 18:55:16 -------- d-sh--w- C:\Recovery
2015-10-30 18:52:30 -------- d-----w- C:\Windows.old
2015-10-30 18:41:51 -------- d-----w- C:\WINDOWS\SysWow64\BestPractices
2015-10-30 07:54:31 -------- d-----w- C:\NVIDIA
2015-10-30 03:54:08 21871616 ----a-w- C:\WINDOWS\System32\edgehtml.dll
2015-10-30 03:54:05 18801664 ----a-w- C:\WINDOWS\SysWow64\edgehtml.dll
2015-10-30 03:54:01 3248128 ----a-w- C:\WINDOWS\System32\Windows.Media.dll
2015-10-30 03:54:00 2647040 ----a-w- C:\WINDOWS\SysWow64\Windows.Media.dll
2015-10-30 03:54:00 2418688 ----a-w- C:\WINDOWS\System32\MFMediaEngine.dll
2015-10-30 03:54:00 1392480 ----a-w- C:\WINDOWS\System32\LicenseManager.dll
2015-10-30 01:09:49 -------- d-----w- C:\Users\Mik\AppData\Local\Comms
2015-10-30 00:58:23 -------- d-----w- C:\Users\Mik\AppData\Local\Publishers
2015-10-30 00:57:17 -------- d-----w- C:\Users\Mik\AppData\Local\MicrosoftEdge
2015-10-30 00:44:32 -------- d-----r- C:\Users\Mik\OneDrive
2015-10-30 00:41:37 -------- d-----w- C:\Users\Mik\AppData\Local\Packages
2015-10-30 00:41:34 -------- d-----w- C:\Users\Mik\AppData\Local\TileDataLayer
2015-10-30 00:10:52 -------- d-----w- C:\Program Files (x86)\Common Files\SpeechEngines
2015-10-30 00:10:46 -------- d-----w- C:\Program Files\Common Files\SpeechEngines
2015-10-30 00:02:07 937616 ----a-w- C:\WINDOWS\System32\nvvsvc.exe
2015-10-30 00:02:07 6873232 ----a-w- C:\WINDOWS\System32\nvcpl.dll
2015-10-30 00:02:07 62608 ----a-w- C:\WINDOWS\System32\nvshext.dll
2015-10-30 00:02:07 4421614 ----a-w- C:\WINDOWS\System32\nvcoproc.bin
2015-10-30 00:02:07 385168 ----a-w- C:\WINDOWS\System32\nvmctray.dll
2015-10-30 00:02:07 3492168 ----a-w- C:\WINDOWS\System32\nvsvc64.dll
2015-10-30 00:02:07 2558792 ----a-w- C:\WINDOWS\System32\nvsvcr.dll
2015-10-30 00:01:58 -------- d-----w- C:\ProgramData\NVIDIA Corporation
2015-10-30 00:01:48 -------- d-----w- C:\Program Files (x86)\NVIDIA Corporation
2015-10-30 00:01:47 -------- d-----w- C:\Program Files\NVIDIA Corporation
2015-10-30 00:00:08 -------- d-----w- C:\Program Files\Synaptics
2015-10-29 19:49:36 13824 ----a-w- C:\WINDOWS\System32\TsUsbRedirectionGroupPolicyControl.exe
2015-10-28 21:29:50 -------- d-----w- C:\WINDOWS\Hewlett-Packard
2015-10-28 19:35:12 29696 ----a-w- C:\WINDOWS\System32\powertracker.dll
2015-10-27 23:24:38 -------- d-----w- C:\Users\Mik\AppData\Local\GWX
2015-10-27 23:24:15 -------- d-----w- C:\Users\Mik\AppData\Local\NVIDIA
2015-10-27 18:27:38 617288 ----a-w- C:\WINDOWS\SysWow64\nvStreaming.exe
2015-10-27 18:27:07 72904 ----a-w- C:\WINDOWS\System32\OpenCL.dll
2015-10-27 18:27:07 60744 ----a-w- C:\WINDOWS\SysWow64\OpenCL.dll
2015-10-27 08:13:33 -------- d-----r- C:\Program Files (x86)\Skype
2015-10-27 07:56:59 968704 ----a-w- C:\WINDOWS\System32\MsSpellCheckingFacility.exe
2015-10-27 07:56:58 1155072 ----a-w- C:\WINDOWS\SysWow64\mshtmlmedia.dll
2015-10-27 07:56:56 1359360 ----a-w- C:\WINDOWS\System32\mshtmlmedia.dll
2015-10-27 05:30:35 41984 ----a-w- C:\WINDOWS\System32\UtcResources.dll
2015-10-27 05:25:45 12288 ----a-w- C:\WINDOWS\System32\wu.upgrade.ps.dll
2015-10-27 01:14:37 -------- d-----w- C:\Program Files\CCleaner
2015-10-19 08:23:33 -------- d-----w- C:\WINDOWS\pss
2015-10-19 02:00:25 -------- d-----w- C:\Users\Mik\AppData\Roaming\3789
2015-10-02 05:40:50 17314496 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE12\MSO.DLL
==================== Find3M ====================
2015-10-30 18:41:48 96768 ----a-w- C:\WINDOWS\SysWow64\mqoa.tlb
2015-10-21 12:45:50 541024 ----a-w- C:\WINDOWS\System32\mcupdate_GenuineIntel.dll
2015-10-21 12:44:41 459104 ----a-w- C:\WINDOWS\System32\drivers\netio.sys
2015-10-21 11:59:51 76800 ----a-w- C:\WINDOWS\System32\browserbroker.dll
2015-10-21 11:52:58 2987520 ----a-w- C:\WINDOWS\System32\esent.dll
2015-10-21 11:50:51 333312 ----a-w- C:\WINDOWS\System32\MusUpdateHandlers.dll
2015-10-21 11:48:00 1068032 ----a-w- C:\WINDOWS\System32\audiosrv.dll
2015-10-21 11:47:00 453120 ----a-w- C:\WINDOWS\System32\Windows.Devices.Usb.dll
2015-10-21 11:46:03 2179584 ----a-w- C:\WINDOWS\System32\AppXDeploymentServer.dll
2015-10-21 11:44:17 579072 ----a-w- C:\WINDOWS\System32\winlogon.exe
2015-10-21 11:44:07 713216 ----a-w- C:\WINDOWS\System32\usermgr.dll
2015-10-21 11:43:11 2675200 ----a-w- C:\WINDOWS\System32\Windows.StateRepository.dll
2015-10-21 11:42:37 627712 ----a-w- C:\WINDOWS\System32\Windows.UI.dll
2015-10-21 11:41:27 48128 ----a-w- C:\WINDOWS\apppatch\apppatch64\acspecfc.dll
2015-10-21 11:41:25 1795072 ----a-w- C:\WINDOWS\System32\AppXDeploymentExtensions.dll
2015-10-21 11:40:17 145408 ----a-w- C:\WINDOWS\System32\dssvc.dll
2015-10-21 11:38:32 502272 ----a-w- C:\WINDOWS\System32\dlnashext.dll
2015-10-21 05:53:48 961376 ----a-w- C:\WINDOWS\SysWow64\LicenseManager.dll
2015-10-21 05:08:29 1918976 ----a-w- C:\WINDOWS\SysWow64\MFMediaEngine.dll
2015-10-21 05:05:36 2639872 ----a-w- C:\WINDOWS\SysWow64\esent.dll
2015-10-21 05:03:19 311296 ----a-w- C:\WINDOWS\SysWow64\Windows.Devices.Usb.dll
2015-10-21 04:58:48 2049536 ----a-w- C:\WINDOWS\SysWow64\Windows.StateRepository.dll
2015-10-21 04:58:12 464896 ----a-w- C:\WINDOWS\SysWow64\Windows.UI.dll
2015-10-21 04:57:27 457728 ----a-w- C:\WINDOWS\apppatch\AcSpecfc.dll
2015-10-21 04:55:14 441344 ----a-w- C:\WINDOWS\SysWow64\dlnashext.dll
2015-10-16 03:10:46 810488 ----a-w- C:\WINDOWS\SysWow64\FlashPlayerApp.exe
2015-10-16 03:10:46 176632 ----a-w- C:\WINDOWS\SysWow64\FlashPlayerCPLApp.cpl
2015-09-23 22:49:23 577768 ----a-w- C:\WINDOWS\System32\drivers\N360x64\1605040.018\symnets.sys
2015-09-23 22:49:21 930024 ----a-w- C:\WINDOWS\System32\drivers\N360x64\1605040.018\srtsp64.sys
2015-09-10 05:45:10 16148 ----a-w- C:\WINDOWS\System32\WIN-NNT08T7CH0A_Administrator_HistoryPrediction.bin
2015-09-10 05:18:58 176128 ----a-w- C:\WINDOWS\System32\drivers\rdpdr.sys
2015-09-10 05:18:50 512512 ----a-w- C:\WINDOWS\System32\SnippingTool.exe
2015-09-10 05:18:50 38912 ----a-w- C:\WINDOWS\System32\rfxvmt.dll
2015-09-10 05:18:49 23552 ----a-w- C:\WINDOWS\System32\inetppui.dll
2015-09-10 05:18:49 21504 ----a-w- C:\WINDOWS\System32\wpnpinst.exe
2015-09-10 05:18:49 165888 ----a-w- C:\WINDOWS\System32\inetpp.dll
2015-09-10 05:18:48 3603968 ----a-w- C:\WINDOWS\System32\InkAnalysis.dll
2015-09-10 05:18:47 78848 ----a-w- C:\WINDOWS\System32\DFDWiz.exe
2015-09-10 05:04:27 8704 ----a-w- C:\WINDOWS\SysWow64\drivers\en-US\fwpkclnt.sys.mui
2015-09-10 05:04:27 7168 ----a-w- C:\WINDOWS\SysWow64\drivers\en-US\ndiscap.sys.mui
2015-09-10 05:04:27 3584 ----a-w- C:\WINDOWS\SysWow64\drivers\en-US\wfplwfs.sys.mui
2015-09-10 05:04:27 3072 ----a-w- C:\WINDOWS\SysWow64\drivers\UMDF\en-US\SensorsCx.dll.mui
2015-09-10 05:04:27 12288 ----a-w- C:\WINDOWS\SysWow64\drivers\en-US\NdisImPlatform.sys.mui
2015-08-25 05:57:27 16 ----a-w- C:\Users\Mik\AppData\Roaming\msregsvv.dll
2013-07-25 20:32:50 563416 ----a-w- C:\Program Files\ISSetup.dll
2013-07-25 20:32:50 473 ----a-w- C:\Program Files\layout.bin
2013-07-25 20:32:50 327384 ----a-w- C:\Program Files\_Setup.dll
2013-03-14 14:14:24 31 ----a-w- C:\Program Files\Silent_Uninstall.bat
2013-03-14 14:14:24 12 ----a-w- C:\Program Files\Silent_Install.bat
2013-03-14 14:14:20 88680 ----a-w- C:\Program Files\AutoInst.exe
2012-05-15 10:48:00 374080 ----a-w- C:\Program Files\setup.exe
============= FINISH: 20:12:01.64 ===============

Preferred Solution: Extremly slow pc suspected maleware

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Extremly slow pc suspected maleware

I forgot to attach the other file.
Here it is.

Read other 19 answers

Thanks firstly for taking the time to read my issue.

My PC (originally running Windows 7) was running really slow, it would sometimes take 5 minuets to action a mouse click (IE close an app, click a button etc) I did what I could with my Norton AV but after 5 days I couldn't get to the bottom of this issue. I eventually ran CCleaner, didn't help, ran windows update. This started with over 100 updates as I had turned live update off. Got down to one file which wouldn't update.

Last update I decided to try and update to Windows10. Hoping it could repair the issue.

I have also tried running the MS Malicious Software Removal Tool but because if the go slow issue it does not get to complete a scan before stalling & eventual reluctant reboot. It will perform a quick scan without crashing but that only finds one infected file (No idea what the file is from MRT) Even when running a full scan, before it locks up it says it has found 3 infected files so I figure a full scan is in order.

One last note: I called Norton help line & after remote operating my PC for a few minutes the guy informed me I had a rundll.exe file that was causing the issue. He said it was disabling a lot of things on my PC. Unfortunately the same guy then went on to try and skin me of AU$400 to help fix the problem. Sorry but I don't have $400. I have a sick PC and hope fading fast.

I have learnt several things from this. Hindsight is a wonderful thing!
- Firstly I should have backed up... Read more

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I started getting random BOD's but it seems they are getting worse.
PC is extremly slow at starup, taking longer to get to desktop.
Below is the information requested, I will add as I compile all the info.
thanks in advance for all your help.
· OS - Windows 8.1, 8, 7, Vista ? Windows 7 Home Premium 64-bit SP1· x86 (32-bit) or x64 ? x64· What was original installed OS on system? Current OS is the original that came with the system  · Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Came pre-installed on my PC· Age of system (hardware) 5 years?· Age of OS installation - have you re-installed the OS? No· CPU Intel Core i7 [email protected]· Video Card ATI Radeon HD 5800 series (ATI)· MotherBoard - (if NOT a laptop) Dell Inc. 0x501H (CPU1)· Power Supply - brand & wattage (skip if laptop) Not sure how to look this one up· System Manufacturer Dell· Exact model number (if laptop, check label on bottom) Studio XPS· Laptop or Desktop? Desktop

A:BOD's and extremly slow PC

Your UEFI/BIOS (version A13) dates from 2009.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.Please don't use CCleaner while we're troubleshooting.  It'll delete some of the reports/files that we use. There is a driver named uroogb.sys (in C:\Windows\System32\drivers) that isn't found elsewhere in the system.Could you please have a look at it's properties and see if there's any information on it that we don't have?I also searched Google for it and there's no record of a driver by that name there.This is suspicious and you should perform an antimalware scan with another antivirus to ensure that you're not infected.If infected, I'd suggest posting over in the Am I Infected forum:  http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/Please read the pinned topics at the top of the forum for instructions on how to post there.  Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! : NOTE:  I do not expect that you will find updates for the CyberLink, FCD Driver, the JMicron RAID Driver, or the Sonic CD/DVD d... Read more

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Internet explorer is extremly slowww... I ran ewido

Logfile of HijackThis v1.99.1
Scan saved at 7:23:40 PM, on 4/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\DOCUME~1\Owner\LOCALS~1\Te... Read more

A:IE Extremly slow

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2815 Mb
Graphics Card: NVIDIA GeForce 7050 / NVIDIA nForce 620i, 256 Mb
Hard Drives: C: Total - 476837 MB, Free - 417647 MB;
Motherboard: eMachines, EMCP73VT-PM
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
My desktop is running extremely slow when loading sites.
Here are the things that I have tried:

Updated all the drivers
Updated Java and Flash.
Checked my internet speed (3 times) and it is running at the speed I have contracted with the provider.
Ran Advanced System Care 8 & CCleaner.
Ran the windows troubleshooter.
In my Control Panel- Action Center I get a message that says;
Microsoft JVM is not working properly because it isn't compatible with this version of Windows.
Anyone's help will be greatly appreciated
Bill Sanjurjo

A:Extremly slow

RAM: 2815 MbClick to expand...

3GB of RAM would be 3072MB, video is using 256MB (1MB unaccounted for)
You need to increase the RAM to 4GB. Even though a 32 bit version of Windows can only use about 3.5MB, you will notice the increse.
I've made sure all our Windows 7 computers are running 4GB. I've talked a friend into buying more RAM so two of his slow computers would be peppier. He has noticed the difference.

As far as Java, MS discontinued java with Windows 2000. You should not have MS JVM on a windows 7 computer.
Removal instructions for (x and ME

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Hello. I work as a help desk technician for the Alaska State Legislature. I have exhausted all available resources from work trying to revive my home laptop. I am running windows XP on a roughly 1.7 Ghz processor with about 756 Mb of ram. I don;t have a slow boot, but after windows initialization I expierence 5 minutes if inoperable time as programs load and then it takes several minutes for Netscape to load after that, I only use IE and Netscape for surfing. I followed all the steps and here is my HijackThis report:Logfile of HijackThis v1.99.1Scan saved at 11:02:53 PM, on 2/17/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Nhksrv.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exeC:\PROGRA~1\NORTON~4\NORTON~1\NPROTECT.EXEC:\WINDOWS\System32\nvsvc32.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:... Read more

A:Extremly Slow Xp

Sorry for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:Preparation Guide For Use Before Posting A Hijackthis Log

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Hey, my laptop has got really slow and not over time this was over night!

Just wondering if you could check through for me, I have tried other various things with no avail, so this is my last port of call before reformatting.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:08:43, on 10/03/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\COMODO\Firewall\cfp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox 3 Beta 3\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http... Read more

A:Extremly slow....

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when start up my computer it takes about 5-7 minutes for it to go thru its paces. i have run registry cleaners, defragged, and used PC tools Spyware Doctor. nothing seems to really help.

A:extremly slow startup

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I seem to have some problems lately. My computer takes almost 5 min to start up, and everything seems to run slowly. I sometimes lose connection with the internet when my wii can connect just fine.

Deckard's System Scanner v20070905.67
Run by zheng on 2007-10-08 17:17:18
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.
-- Last 5 Restore Point(s) --
7: 2007-10-09 00:17:34 UTC - RP771 - Deckard's System Scanner Restore Point
6: 2007-10-08 03:56:07 UTC - RP770 - System Checkpoint
5: 2007-10-06 21:12:40 UTC - RP769 - System Checkpoint
4: 2007-10-04 22:48:59 UTC - RP768 - Installed CA Parental Controls
3: 2007-10-03 22:59:02 UTC - RP767 - Installed CA Desktop DNA Migrator
-- First Restore Point --
1: 2007-10-02 01:34:52 UTC - RP765 - System Checkpoint
Performed disk cleanup.

-- HijackThis (run as zheng.exe) -----------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-10-08 17:17:52
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16512)

Running processes:
C:\WINDOWS\system... Read more

A:Extremly Slow ComputerT

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Dell Latitude w/ Windows XP, 25% free space. Most time it is extremly slow (like today), while other times it moves along at a respectable speed. The only thing that seems to help is running Lavasoft (just ran and did a complete restart) but not always. It took me about 1.5 hrs to login to techguy, print the Welcome Guide (oh that was painful), get registered, etc. then do a quick search in the forums b-4 posting this question.

I believe there are a lot of programs/applications running in the background that could be removed but I do not know what is required to stay running. Am I barking up the wrong tree or will this speed up things?

The laptop sets beside a Jurasik (sp?) Park model (Windows 98) desktop that won't die and just keeps plugging away at top speed. I need the same from my laptop.

Any suggestions appreciated (and please be specific on actions to perform as I am an end user, not a tech head). Thanks...

A:Extremly slow laptop

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Hello BC, this is my first post ever.
I have a Dell Dimension E520.
2 Gb Ram. Windows xp
( i have no Xp Cd btw )

I have a problem since a week ago,something happend on my computer
i left the computer overthe night on but not connected to internet..
When i got back to the computer certain processes frooze
such as Iexplorer.exe, Firefox.exe Vlc.exe Explorer.exe
even when i exited them trough the taskmananger they
were still in the process list of taskmananger
unable to remove, so when i started Explorer.exe again
there were two Explorer.exe in my taskmananger then..
the old one still dont work to close, but the new one does?
and internet browser suddenly became very slow ( Firefox,Internet explorer )
all websites can take up to 2-5 minutes long to load,
before they loaded up on 3-5 seconds..
Yes i have reinstalled all browsers too.. removed Add-ons..
Upgraded Java and such..

I have cleared all temp files manually and with programs like
CCLEANER, DiskCleanup. Still the same in both browsers..
I have used Hitman Pro,Malwarebytes anti-malware,Sas,Avg
trojan hunter + microsoft security essentials to remove
a few viruses. some found stuffs the other programs didnt find.
but even after removing those viruses nothing changed,
i'm not even sure if those viruses is the reason for all this.
i have done Chkdsk and Disk Fragment two times on the C disk.
no changes. And i do virus scans on the daily now
and no viruses is now found anymore.

i use a wireless DLink usb that connect... Read more

A:internet extremly slow!?

the things said about process happens then and then,
but much more when connected to internet?

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Hello,My computer has been extremly slow. I cannot run more than one thing at a time.I have run Spybot, Ad-Aware, and Superantispyware. All found nothing. Each program took well over an hour to run ( usually takes 5 -10 minutes).Here is my HJT Log.....thanks!!!!!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:37:10 AM, on 7/7/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Startup Mechanic\StartupMonitor.exeC:\WINDOWS\system32\pctspk.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\wscntfy.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Spybot - Search & Destroy\SpybotSD.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,... Read more

A:Please Help With Extremly Slow Computer

Why do some posts get help right away? Shouldnt it be first come first serve?

Am I posting incorrectly?

50 people after me have been helped while I wait with a computer that runs sow slow that I can hardly use it.

I have read the slow computer topic in the forum and tried everything.

Please help. Thanks

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when i try to watch streaming video my computer hangs for along time and sometimes tries to download it first before playing it. I have windows xp service pack 2 and use ie browser and windows media player ten which came installed on computer so i have nothing to roll back to.

A:computer extremly slow

give us all the info you have/know about your system specs..

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I have a compaq laptop with windows[I'm assuming]. I have downloaded a file using torrents and I recently downloaded photofiltre.

For some reason my laptop is running very slow. I've run AVG and McAfee and it has said there are no viruses only tracking cookies.

Is there anyway to make my laptop faster? I'm not sure what's slowing it down but we really have no huge files on it.

Whenever I try and watch youtube videos or any videos it laggs and stops.

A:Extremly slow computer

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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I seem to have some problems lately. My computer takes almost 5 min to start up, and everything seems to run slowly. I sometimes lose connection with the internet when my wii can connect just fine.

Deckard's System Scanner v20070905.67
Run by zheng on 2007-10-08 17:17:18
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
7: 2007-10-09 00:17:34 UTC - RP771 - Deckard's System Scanner Restore Point
6: 2007-10-08 03:56:07 UTC - RP770 - System Checkpoint
5: 2007-10-06 21:12:40 UTC - RP769 - System Checkpoint
4: 2007-10-04 22:48:59 UTC - RP768 - Installed CA Parental Controls
3: 2007-10-03 22:59:02 UTC - RP767 - Installed CA Desktop DNA Migrator

-- First Restore Point --
1: 2007-10-02 01:34:52 UTC - RP765 - System Checkpoint

Performed disk cleanup.

-- HijackThis (run as zheng.exe) -----------------------------------------------

Unable to find log (file not found); running clone.
-- HijackThis Clone ------------------------------------------------------------

Emulating logfile of HijackThis v1.99.1
Scan saved at 2007-10-08 17:17:52
Platform: Windows XP Service Pack 2 (5.01.2600)
MSIE: Internet Explorer (7.00.6000.16512)

Running processes:
C:\WINDOWS\system32\win... Read more

A:Extremly Slow Computer


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alright i went thru the 5 steps, and i didnt have any viruses detected n the virus scan. so here is my hijackthis log... ohh yea, the problem is that my computer is running VERY slow. at times it takes about 20 seconds to open a folder. i dont know if i have programs running in the backround or what cus i try to be safe about spyware. anyway, i would appreciate the help, i have come here in the past and you guys are great.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:57:14 PM, on 11/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Multimed... Read more

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Looking for some expert help and advice to deal with sudden slowdown of system;

both start-up as well as basic activities, such as typing and basic commands are extremly slow

recently updated system to norton internet security 2007 and installed SPSS, although the slowdown did not occur immediately after either installation;

run adaware; tried system restore, but does not work

System is Dell Dim 3000, with Pentium4 @ 2.8 Ghz and 512 mb RAM running XP Home, SP2

Hijackthis log and uninstall list are below

Can one (or more) of the double entries such as:

Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security
Norton Internet Security (Symantec Corporation
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11

be safely deleted ?

Any other obvious fixes or suggestions ?

Many thanks

Logfile of HijackThis v1.99.1
Scan saved at 10:08:54 PM, on 4/10/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Sha... Read more

A:extremly slow system

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i get about 5 good minutes until my internet lags very very badly, when i try to get on my facebook account, it takes about 75 seconds to actually log in and load the page...Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:19:42 AM, on 7/3/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16674)Boot mode: NormalRunning processes:C:\windows\System32\smss.exeC:\windows\system32\winlogon.exeC:\windows\system32\services.exeC:\windows\system32\lsass.exeC:\windows\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\windows\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\windows\system32\LEXBCES.EXEC:\windows\system32\spoolsv.exeC:\windows\system32\LEXPPS.EXEC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\CDProxyServ.exeC:\Program Files\ewido anti-malware\ewidoctrl.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:�... Read more

A:Internet Extremly Slow


Sorry for the delay.

If you still need help post a fresh Hijackthis log.

Read other 8 answers

IBM Thinkpad using XP. Bought in 2002-2003. Have used AVG antivirus for years. After the last update (last thing added to hard drive) the computer has been really really slow in processing. We did a defrag, but that didn't seem to help. What do I try next?

A:IBM Thinkpad processes extremly slow

Have you tried to uninstall then reinstall it. I have had the same thing happen to me and it helped a lot.


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I have this acer laptop which is quite a manance. It gets very slow as soon as I start Windows XP (Professional.) The cursor stucks while moving and you just can't do anything. Even when I press and hold the power button to stop the machine it stops after 20 to 40 seconds where as normally it takes no more than 5 seconds.

Also, there are two drives C and D drive on the harddisk. When I double click D drive an 'Open With' window opens up asking which program do I want to open the file with!. When I right click it the first option on the popup menu is "Auto".

Since it was impossible to operate the mchine in normal mode I have taken HiJackThis log from safe mode.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:40:50 AM, on 8/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Safe mode

Running processes:
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://securityresponse.symantec.com/avcen...to.cgi?vid=4845
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolba... Read more

A:HJT - Acer laptop EXTREMLY slow


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Hi there:
3 days ago when I was trying to download a Tv show episode from http://thepiratebay.org/ (I won't do it again in a long time :() with uTorrent my computer froze, I restarted and when I oppened uTorrent my computer froze again. Then I scanned my drive for malware and norton found a backdoor thing and a tracing cookie; it deleted both. Then my internet speed went from 2Mbps to .2Kbps (ridiculous). And said that I had no connection (wireless). I reset de modem, reinstalled drivers etc. but nothing worked. I am writing this on my ubuntu partition. I even formatted the vista partition with windows 7 RC 64bit and the problem was solved, then, when I moved my files from the windows.old folder. my internet speed went to .2Kbps again! (on vista). I did ipconfig/release,renew and it said it cannot proceed because the specified file could not be found? that was weird.

Those programs do not work in my OS; Anyways the problem solved by itself.
Thanks though

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I've recently updated to Vista Ultimate(About 1 month ago) and I hadn't installed any games for it. I put 3DMark05 on this machine for the heck of it as I was going to use it on an older system.

I ran it but never completed as it was so terribly slow. I was getting between 6-13 fps which is ridiculous. I thought ok..what ever. So I install Assassins Creed, not to my amazement it was so laggy, I could barely move. Even in options, the mouse took forever to get to the other side of the screen. So now I'm wondering if it's my Graphics card or Vista Ultimate.


AMD Athlon 64x2 5200+ 2.7(OC To 3Ghz)
Nvidia 7300Gt 256mb graphics Card
Samsung SyncMaster 2032gw
Seagate 160gb SATA HD
400w psu
BioStar T7025-M2 MotherBoard

I've updated all the drivers as far as I can tell, so only thing I can think of is Graphics Card or Ultimate?

Anything I need to add?

Thanks for any help.

A:Games extremly slow in Vista

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I was recently infected with some kind of Trojan, and other malicious items. Description of infection - I was nearly always using 100% of my cpu, I had confirmed threats running (nsvc32.exe etc... That one is still running, actually. AVG wont do anything about it. I just stopped it in Task Mannager.) on Task Manager. I deleted Mozzila Firefox because that is where the download originated. I then went to System Restore to fix the problem the easy way, and when I looked, all of my restore points had been deleted. After a quick panic attack, I thought that I would be able to go into IE and find solutions, but as soon as I tried, IE closed. This happened every time. I then went on my moms laptop and Google searched each process running. I ended the ones that were confirmed threats, and then turned them off in the startup programs menu. I had Ad-Aware installed, so I ran a scan. It was working for a minute or two, when my computer all of a sudden re-started. It did this every time I attempted a scan. After a prolonged panic attack, i grabbed a flash drive and downloaded AVG with my moms Laptop. I installed it and ran a full scan, and deleted all the threats. I then did another one just to be sure. So far, my performance has for the most part been fixed, except for one thing. The internet connection is the slowest Ive ever seen. It would probably be considered bad in 1987. Right now, i can download at 400-500 bp/s. I used to be DL'ing at 79 Kbp/s, or so. The browser itself is f... Read more

A:Extremly Slow Internet Connection. Hjt Log.

Welcome to the BleepingComputer Forums. Since it has been a few days, please post a new HijackThis log. Thank you for your patience.If you have already posted this log at another forum or if you decide to seek help at another forum, please let us know. There is a shortage of helpers and taking the time of two volunteer helpers means that someone else may not be helped.

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My Pc is extemely slow, pop-ups often, ads on wallpaper, and when I try to access a progam or folder I get an error and the pc automatically reboots. Here is my hijack file. Please help.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:49:58 PM, on 5/25/2008
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\Program Files\Network Monitor\netmon.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\NewDotNet\nnrun.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNo... Read more

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Hello, I am running Windows 7 (64bit). My Edge somehow runs really slow. I suspect that it is attacked by something bad. Please help!

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Hey all,
My PC's acting crazy, I'm sure there's tons of crap stuck in it. Will someone please help me sift through my log, and possibly explain to me how to get rid of the bad stuff for good... Thanks!!

Logfile of HijackThis v1.97.7
Scan saved at 7:42:20 PM, on 10/6/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\STOPzilla!\szntsvc.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\documents and settings\sterling\local settings\temp\rnFyTBN.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\sterling\Desktop\HijackThis.exe

O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\WINNT\System32\SZIEBHO.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-... Read more

A:HJT items removed/PC Extremly slow now

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Hello, I have been using Firefox for all my browsing needs since using my new pc with Windows 7. I am not sure if I have malicious malware on my system. Recently my accounts on facebook and my yahoo email accounts were hacked. If anyone can help me it would be greatly appreciated. Here is my Hijack logfile:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 3:23:47 PM, on 5/17/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeC:\Program Files (x86)\Safari\Safari.exeC:\Program Files (x86)\Internet Explorer\IELowutil.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeC:\Windows\SysWow64\Macromed\Flash\FlashUtil10e.exeC:\Program Files (x86)\Internet Explorer\iexplore.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Soft... Read more

A:Firefox running extremly slow

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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My computer just started doing this a week ago need some help. Running at snail speed everythings slow burning a dvd takes 30 mins extracting a rar file thats 700mb takes 30 min when before 3 minutes or less, maybe someone can help me with my hijack log I don't know what to take off the list. And also one my harddives disapears and comes back and when its back I can access it sometimes and other times just nothing cant get in it and freezes up and gotta close it.
here are my logs

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:01:06 AM, on 11/12/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\McAfee\SiteAdvisor\McSACore.exe
D:\Program Files\McAfee\MPF\MPFSrv.exe
D:\Program Files\McAfee\MSK\MskSrver.exe
D:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
D:\Program Files\Microsoft\Search Enhancement Pack\SeaPo... Read more

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Hi, recently i noticed strange thing happening during powering up my PC i get error msg saying memory could no be read, please terminate program andsurfing speed was extremly slow i also found that my start up list has been changed . I wouls appreciate if someone can help and look at my log thanks Logfile of HijackThis v1.99.1Scan saved at PM 3:41:39, on 12/10/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exeC:\PROGRA~1\CACHEM~1\CachemanXP.exeC:\WINDOWS\system32\CTSVCCDA.EXEC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\nvsvc32.exeC:\windows\system\hpsysdrv.exeC:\WINDOWS\System32\svchost.exeC:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exeC:\Windows\system32\HpSrvUI.exeC:\Program Files\VERITAS Software\Update Manager\sgtray.exeC:\HP\KBD\KB... Read more

A:Malware Causing Pc To Be Extremly Slow

Hello gibb, and welcome to BleepingComputer. I will be handling your log to help you get cleaned up.Please take note of the following:1. I will start working on your malware issues, this may or may not solve other issues you have with your machine.2. The fixes are specific to your problem and should only be used for this issue on this machine.3. The process is not instant. Please continue to review my answers until I tell you your machine is clean.4. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes.5. Please reply to this thread. Do not start a new topic.Please give me some time to look over your log and I will get back to you as soon as possible.Thanks,htv8

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Hi I am running Windows XP my PC is a Pentium 4 1.8Mhz, 256Mb RAM, 40Gig (10gig free). Thats basic specs, there not really important the thing is my system has started to run very slow and im not sure why. My CPU usage is up to 50% when im only using internet explorer?? Im not sure why. I have quite a few startup programs and i can remove some of them i just forget the run command to manage startup programs...can someone help with that?
is there any reason its running so slow? I can post a hijack this log if its that sort of a problem. I know this is kind of vague but can anyone suggest anything?

A:Computer Running extremly slow

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i have a problem that i can't solve. My laptop is riddled with spyware and malware or at least is has all the symptoms.i have 64 processes running when nothing is open and it is running very slow.
i also have a problem that the speakers are giving out a messed up sound when i play any music or on startup and shutdown.
norton is giving up loads of errors and won't let me run a scan!?

here's what i have done so far that hasn't worked:
i ran spybot S&D which found some things nothing worth mentioning
i ran ad aware same story
and i reinstalled norton which seems to have caused more problems

so now i am turning to you i have my log files here if anyone can make sence of them:
Logfile of HijackThis v1.99.1
Scan saved at 17:48:17, on 06/12/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Acer\Empowering Technology\admServ.exe
c:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.e... Read more

A:Solved: PLZ Help extremly slow new system

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I bought a new Sony Vaio-PCV V1 about a month ago and i have had various problems with it but when I came back from holiday my friends had been using the computer but they didnt do anything major I seemed to have a lot of adware and spyware so i did a ad -aware and spybot search and found loads i cleared them and it is still running slow Im on bt broadband and it seems like im on a 56k connection it is not the connection as when i use it with my laptop it works fine.

heres the spec
Intel Pentium 4 "=2.8 Ghz
512mb Ram
160 gig hdd
dvd and cd reriter combo drive

as u can see its quite a good computer so it shouldnt be running like this please help im not 100% sure if its just on the internet but when playing music its a bit delayed to

Any Help would Be Greatly Appreciated

A:Internet Running Extremly Slow

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My system is extremly slow and programs ,web pages not responding at all. I just had a problem with not being able to connect with the internet, my provider said i was getting a connection and it must be with my drivers ?
I tried to fix it and made it worse, i had to do a system recovery, ( i know i know silly) nothing else i could do.
Here is a hijack log, any idea's ?

Thank you


A:Solved: System extremly slow

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Hello I need Help..
I Am running windows xp home service pack 2. When I browse on either Firefox or IE7 certain pages pop up really slow. and actually one of the sites that i used to frequently visit has just recently started to load slow. I am at a lost as to what to do. I have googled yahooed youtubed all possible things. im hoping someboby here can helpl.


A:Certain Web Pages Loading Extremly Slow

Hello and welcome to TSF

What are the site sthat run very slow?

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Hi, recently my computer has been running extremely slow. i know this is not normal and would love if someone can help me out. I have scanned it many times with Avast and have not installed AVG. I also used CCLEANER, and Norton at one time but yet it is still very slow. Too many process running I believe. Also my internet is pretty slow,and the script is sometimes interupted and it freezes. My internet has only been bad when my computer has been extremely slow. i would appreciate is someone could take a look at my hijack scan and assist me. Thanks


O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\... Read more

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Hi, My lap top Compaq Presario B1900 is running extremly slow. At the moment I am unable to even open files. A few months ago I noticed it was registering that the hard drive was almost full, which I found odd as I couldnt locate any extremly large files. I havent used it much and now it takes hours to get it going. Is there and easy way to search for files stored that are over a certain size? I have managed to delete files on the desktop hoping I might get a bit of speed back but as at right now, still waiting for my documents folder to open at 30min and counting. Please help me.

A:Help Laptop running EXTREMLY slow

Start here please

Clean boot the machine using the manual method and GO ONLY as far as STEP 3 pls. Do not proceed to step 4.

The go to this link below from MIcrosoft and in Control Panel add and remove programs, uninstall any programs you KNOW beyond doubt that you do not use.
Having done that run a disk cleanup.


Having done that go My computer, right click the hard drive , click properties and post the info re the capacity and free space.

On your reply please include details of your anti-virus installed.

If the computer is running with a noticeable improvement to allow you to doanload and run items then please do as below.

Please click http://www.trendmicro.com/ftp/products/hijackthis/HijackThis.exe to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next reply.

DO NOT CLICK FIX or any other buttons or tabs pls. Hi-Jack is an extremely powerful tool and can with just the wrong mouse clicks cause havoc.

Now please run HiJack again, but this time click on Main Menu, then click on Open Misc Tools section, then click on Open Uninstall Manager, then click on Save List. and do the same as above please to copy and paste that result to your reply.

Please note I wish you to paste them as the actual open report, not as a file which I then... Read more

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I have problem with starting my WIXXP PRO. It works extremly slow and show no signs where the problem is. I really need help.

Thank for any help.

This is my HIJACK log file

Logfile of HijackThis v1.99.1
Scan saved at 10:58:09, on 14.10.2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\sl-si\msnappau.exe
C:\Program Files\Winamp\winamp.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
O1 - Hosts: www.termotop.si
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B... Read more

A:Windows starts extremly slow

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ive recently been playin the game runescape and all of a sudden, startin at the begining of the week, after clickin the play game the usual play screen that loads is not and is either a black screen or a white screen. now after tryin to find out wat is goin wrong ive finally come to the conclusion that my java script is running extremely slow. is there anything that i can do to fix this ?
-ive tried clearin cache & all that ish
-ive unistalled and installed the latest java v6 update 13
-finally after startin to become more patient i let my computer sit and realized that it finnally would load after a really long time.

die haarddd

A:Java running extremly slow

Start with an uninstall, reboot and reinstall of the latest Java.

A thorough virus scan (see the Spyware section) would also be a GOOD thing.


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my whole system is responding very slow....like slugish slow...any ideas?

A:vista running extremly slow

Post some system specs and we can decide from there. In the tutorials section there is a tutorial on how to increase the performance of Vista by changing OS settings.

Attempt a defrag.
Defrag the registry.
Make sure you are Virus Free.

Those are the otherwise easy steps to increase your speed.

Hope this helps.

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My windows vista its extremly slow to boot and startup. In safemode its good.

I allready see what run with msconfig and nothing anormal here.

I search for malware but cant see anything wrong.

Can you please help me?

Sorry my bad english but its not my mother language.

Thanks in advance

A:Vista extremly slow at startup

What anti-virus program are you using?

While in Safe Mode with Networking save this program to the desktop: http://live.sysinternals.com/autoruns.exe

Right-click on it -> Select run-as-admin.

In Autoruns, go to File -> Save As then save the .arn file in your documents, and then zip it and attach it to your next post. It will let us see what is running on startup.

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My uncle's computer has become terribly slow on startup.I dunno what to do,i ran a full anti-virus check with several programs,i deleted unnecessary files,defragmented the hard drive,yet its still slow on startup.I went to the Spybot:Search and Destroy list of all programs that turn themselfs on during the startup,and i checked out some programs(mostly chat programs),but it still isnt good.I dont dare to check out any more programs from the list because i am not an expert.Can you advise me on what should i do next?

A:Computer Extremly Slow On Startup

For more information on start up programs you can check out Bleeping Computer's own Startup Program Database.

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Hi to all good people out there. I have instalation problem and I hope that someone will help me to solve it.
I have : Gigabyte MB ; SATAII WD HDD ; AMD Athlon 64 X2 6000+; 2 GB Kingston RAM .
I have XP instaled on first partition ( C:\ ) working well and I want to install Win7 onto second partition D:\ and dual boot.
The problem is this : when I try to install Windows 7 RC 7100 x86 everything goes well but extremly slow ( and when I write slow I mean slow ) I was installing it for about 2 hours and it had only finished 13 %.
I stoped the instalation because I know that it is not how it should be.
Can someone help me with these.
Thanks in advance.

A:Instalation of Win7 extremly slow

It was slow for me when i installed the RC but 2+ hours jesus 30 minutes when i installed it on my mates laptop.

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Hey guys, my last issue for my vista computer couldn't be solved (skipping issue). I reformatted and I fixed it =/ - Lost 80GB of music and some of my home movies

I have an HP Laptop - XP Pro that has been running EXTREMELY slow for the past year or so. It is so slow tasks like opening up firefox or microsoft word are UNBEARABLE!!

can someone PLEASE PLEASE help me. I have to use this computer for college and it takes me like 10 minutes to open word to write notes for a 60 minute class.


Can someone please help me?

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hello to you all , im new here and im in desperate need of help.

my laptop has been running fine over the last 12 months ( its 18 months old ) .
but just latly its running slower than a snail on a zimmer frame . it takes ages to access any program of any kind i.e msn , internet , files on computer etc..

what can ii do to speed it uop a bit . installed a thing called register fix v6. but that has done nothing im at my wits end please help me.

thanks chunky

A:laptop running extremly slow than usual

Well we do not recommend using registry cleaners or "fixers" as they have a tendency to delete the wrong thing and make your system even worse off than it was. The first thing to look at is how many processes you have running at any given time (press ctrl + shift + esc to get the task manager, then click on the Processes tab). You shouldn't have more than about 40 (though this # can vary depending on what you have running on a daily basis).

You can also sort the processes by the amount of memory they are using and the amount of CPU time they are utilizing. This can help you identify trouble programs that are not operating properly.

There are some other basic things you can do. Disk Cleanup, Defragment, and spyware/adware scans. If you have any questions on these feel free to ask and I/we will elaborate.

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I've had major problems don't know where to start? I talked with Gateway about my pc, restarting for no apparent reason on me when it is in use? .(I had the same issues as Beedab had with his topic) GW suggested maybe my fan wasn't working and check for electrostatic. Those two things checked out o.k. At microsoft support, all my problems sounds like I am infected with a major pain of a virus.
I started to scan with everything on my pc, with Avira, TR/Joke.Vixenish.A came up, quarantined and deleted. I reset my pc, because it froze, it came back on running something called a NTFS, CHK DSK showed recovering orphaned files, it went through three stages of checks, than windows started. However; I am still having problems, my PC has yet to restart by itself since than but, my pc is extremly slow, and at support.microsoft, I have tried to run their Malware Removal tool, and than Onecare, I CAN'T GET ANY FILES TO DOWNLOAD MORE THAN 20%! I think I'm still infected, I tried to open up Hijackthis but, a window popped up and said, "For some reason your system denied write acces to the Hosts file. If any hijacked domains are in this file, Hijackthis may NOT be able to fix this."
Can somebody please help fix my pc, I know very little about pcs. Thanks

A:PlZ Help, PC restarts, I can't download, extremly slow/ Moved

As no logs are posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum. ~ OB

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I am posting due to my Dad's work computer running extremly slow. The mouse movement is very jumpy, programs take an extremly long time to load and run much slower than my own computer, and the start-up is extremly slow. My sister often uses the computer for myspace etc, and I'm sure that shes been to a few dodgy sites that have caused the computer to slow down.

I was considerring buying more RAM (its on 1gb DDR at the moment), however it is not running any intensive processes (Symantec antivirus corporate ed., itunes and printer software are the main things running) andI'd rather see if a simple software fix can be implmented.

Attached is a Hijackthis log. There is no urgent need for a response, as there are likely higher priority requests from other people. Any assistance with this is greatly appreciated.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:28:42 AM, on 12/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\sp... Read more

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