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My smart touch desktop starts up but the screen stays black ...

Q: My smart touch desktop starts up but the screen stays black ...

My smart touch desktop starts up but the screen stays black as if it's still off. I can hear it runNing but nothing turns the screen on. It worked fine yesterday I have even left it unplugged for hours but nothing is turning my screen on. Please everything is on there!!!!

RELEVANCY SCORE 200
Preferred Solution: My smart touch desktop starts up but the screen stays black ...

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A: My smart touch desktop starts up but the screen stays black ...

Hi there @JeniS,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the black at startup. I will be glad to help you. Please post the full product number of your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number? Please get back to me and I will do all I can to help.

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RELEVANCY SCORE 91.6

When I turn my computer on I can hear it starting up and the lights come on to the power supply but the screen stays black.

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RELEVANCY SCORE 88.8

So i just bought a new Gigabyte GTX 770, had a 650 before and everything worked. I have the Gigabyte GA-970a-ud3 mainboard with 2 PCI-E Slots, both 16x but one runs with 4x. If i put the graphics card in the top slot (16x) LEDs light up and fans start running , i hear the windows 7 welcome screen sound through the speakers but the screen stays black, but if i put the card in the bottom slot (4x) everything works, besides the fact that the graphics card is slow as hell.
Both PCI power cables plugged into it, i tried removing all drivers, resetting cmos.
I dont know what could possibly be wrong but maybe you do, so thanks in advance
 

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RELEVANCY SCORE 88

so far have tried everthing reseted the ram tried only one stick of ram removed the cpu and reinstall it. also graphics card too. removed hard drive and reinstalled still no boot up. so it turns on but will not advance. and screen is black.any help will be appreicated.   

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RELEVANCY SCORE 76.8

Hi
In a nutshell : After login I find a black screen instead of the desktop and an error message appears : "explorer.exe - error: the application was enable to start correctly (0xC0000022) ". The later another popup appears: there as a problem starting c/:windows/system32/WerConCpl.ddl" Access is denied".

In details:
When I turn on my computer, I reach the logon screen where i choose my account, type my password, windows logs in but instead of reaching my desktop, I find a black screen and a popup appears saying "explorer.exe - error: the application was enable to start correctly (0xC0000022). Click Ok to close the application". A bit later another popup appears saying :"there as a problem starting c/:windows/system32/WerConCpl.ddl" Access is denied".

Using Window Task Manager I can start some application (firefox, starcraft2, vlc, thunderbird,...) but I cant open a pdf file for example, nitropdf cant start, the same popup appears: "nitropdf : eror: the application was enable to start correctly (0xC0000022). Click Ok to close the application" . I cant open files, or softawre such as Deluged (torrent related). I would say any application that needs Windows Explorer to work wont start, whereas stand-alone application are able to work properly.

It all started long time ago,once upon a time, explorer.exe refused to start properly sometimes (same symptom as now: blacl scree... Read more

A:Windows starts on a black screen instead of desktop window

I think you're thinking of the DOS command chkdsk /f/r. It sounds like you've already run it.

Try this tutorial on how to run SFC /SCANNOW. Run it three times, rebooting between each time and see what happens:
SFC /SCANNOW Command - System File Checker

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RELEVANCY SCORE 72

Power cord has failed.  Called HP several times (transfered all over the place and got to talk to people who bearly speak english in three different countries).   Machine still under warranty and can't get the replacement cord sent to us.  Finally ordered one from Amazon and paid a hefty price for it.  Very unhappy with HP support and customer service.  This is my second HP touchsmart desktop and i'll think twice about ever buying an HP product again because their customer service is horible.  Have an HP service number, was promised it to be delivered two weeks ago.  So frustrating. 

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RELEVANCY SCORE 70

Hello there,

So as the title says, I'm having some problems with my computer. I bought it about 4 weeks ago, and no issues with it other than when I try to play an MMO that would make the graphics card work. The graphics card that is installed in the computer was separately bought and installed, so I'm thinking it might be conflict issues with the card, but I don't know.

The way it happens is, I run the games, I can play for anything from a minute, to 15mins and then my screen says it has disconnected from the image, goes black, and I can hear my computer restart, but my screen stays black. I have to manually power off and back on for my screen to start showing images again. Once restarted i get the "Problem Event Name: Bluescreen" thing.

It's really annoying since I just bought GW2 and I can't play properly any help would be appreciated.

Also, in the Action Center it's said that my Nvidia Graphics Card has stopped working or crashed, multiple times, naming the exact times my computer crashed.. which is why I believe it has to do with my card.

A:BlueScreen playing MMO's. Screen Goes Black, Restarts and Stays Black

Code:
BugCheck 116, {fffffa800cf0e010, fffff88010aee630, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+ade630 )

Code:
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Oct 02 19:21:13 2012 (506B3099)
Follow these steps:STOP 0x116: VIDEO_TDR_ERROR troubleshooting
Overclocking -
I recommend if you are overclocking any hardware, that you reset these values within the BIOS to their default values in order to increase the stability of your system.

Please run the following tests for your graphics card and RAM:
RAM - Test with Memtest86+
Run Memtest86+ for least 7-8 passes, and preferrly overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Graphics Card:Video Card - Stress Test with Furmark
Read all the steps within the hardware test tutorials very carefully,... Read more

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RELEVANCY SCORE 68

I have a that has power, but displays a blank screen. What could be the cause of this, and what can I do about it?

A:HP Touch Smart 600 PC with blank screen

I have a that has power, but displays a blank screen. What could be the cause of this, and what can I do about it?

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RELEVANCY SCORE 67.2

I can't work on the Touch Smart at night because little bugs land on the screen and change the focus.  How can I temporarily disable the touch function?

A:turn off touch smart screen temporarily

Hello riverguy, See if these steps help you. Open Control PanelSelect "Pen and Touch"Select the "Touch" tabUncheck the checkbox that says "Use your finger as an input device"

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RELEVANCY SCORE 66.8

my screen stays black and shows the mouse icon and won't load my home screen?

A:my home screen won't load up my screen stays black and shows the mouse

Hello,

Try booting the PC into Safe Mode. Start your computer in safe mode

If successfully able to boot into Safe Mode try running a System Restore back to a date when it was working properly

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RELEVANCY SCORE 66.8

Hello everybody, today my laptop has become blind. Let me explain:

My laptop was purchased in 2007
Specs:
Alienware m9750
Dual nvidia 7950 go
Dual core 2.0
2 gigs of ram
80 gb harddrive

So here's what happened, today I was watch s movie on netflix when suddenly my screen goes black. Though I had crashed but my laptop was still on and the sound was still going. restarted, and the initial screen was slightly pixellated and garbled. Which has now made my laptop permanent garbled and pixely. After the windows logo. My screen goes black, but I am still hear the windows start up sound. I found that I am able to click on some music files on my desktop that are able to play, so this is a video issue. I reboot in safe mode which works this time figure to disable and uninstall the videocard drivers. I restart and I'm able to use my pc somewhat normally( still garbled). Reinstalled the nvidia drivers then halfway through says: error install failed or something, it happen really fast then crashed, tried restarting atleast 20 times in safe mode but it freezes up after it tries to load partition(1)\windows\system32\drivers\mup.sys

All of the other options for start up(even last settings to work) the screen goes black after the windows logo. I have tried tinkering with the bios but it doesn't help. Its basically being blind using a computer. So I'm wondering if there is anyway to possibly blindly open up command prompt and possibly disable or uninstall the drivers from there, I'm ab... Read more

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RELEVANCY SCORE 66.8

Hi, i have a problem, after latest Win10 updates my screen starts flickering. i have tryied everything ( update all graphics drivers, update BIOS, disable Promblems and solutions and windows reports in Service). So any ideas? 

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RELEVANCY SCORE 66.4

Touchsmart screen quit working, spaekers also. No error message on touchsmart, error message on speakers says approximately " another operation is using the speakers ". Have tried all tips on your pages. Best buy techs checked software and found no issues. Felt it should be checked for hardware issues, possibly mother board or BIOS? How do I proceed?Mdsut

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RELEVANCY SCORE 66.4

Hi,My Envy 23 Smart Touch recently refused to start.  I search and did the recomended items to try and get it going again, such as:Diconnect all devices, disconnect power, hold power button for 5 sec, power on with F10 key, etc...  have performed this numerous times.No luck.  I don't see the BIOS.  There is power as the hard drive light does do a short light, and the DVD drive does make an initial sound.  Even tried a USN keyboard to see if that would help. I have even reset my CMOS with the jumper pins, checked the battery, unplug/plug hard drive and other cords that attach to the motherboard.  Have reseated the RAM - tried to also boot with just one chip in. Hard drive appears to be ok as I was able to browse its contects when I removed it and attached it to my smart TV (Partitions and folders). Still, no response to the PC other than the quick LED HD light coming on and the quick LED light on the DVD drive -screen remains blank.  This PC is just now 3 years old. Anything else to try?Thanks in advance.Jim 

A:envy 23 smart touch does not start - blank screen

My ENVY 23 Touch screen dioeds not start. I tried all the suggested steps that I could find... As we have two power cords exactly the same wattage, that has been tried as well... Ther light at the back comes on when the power cord is plugged in, but the start button coes not work. Unplugging and holding the start button down for 10 seconds and re starting does not work.Restartting with F10 key down does not work. Nothing seems to do the trick. It happenerd once before and I was able to restart it with a hard start (holding the power button down for 5-10 seconds with power cord off) and restarting. It did work about three weeks ago. Now it does not. Any suggestions?

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RELEVANCY SCORE 66.4

Hello, Lenovo Product Specifications Reference shows that it is possibility to add smart card reader to ThinkPad T440 with touch screen, but there is problem that T440 (20B60051) will stop its touch functionality when smart card reader is added.It seems to be hardware problem, because disabling smart card reader from BIOS will not help, but when physically removing smart card reader, touch screen will start working as touch screen again.Please help how to fix this issue?

A:T440 touch screen is not working with smart card r...

same problem on x240 and x250.No help and information from Lenovo. We are waiting for a solution!

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RELEVANCY SCORE 66.4

hey i have just been given a computer and when given was working but would freeze nearly all the time, so i formatted it and it still froze alonmg the way, i have just recently changed the ram and it has not work so i put the old stick back in and it wont work at all now, the screen just stays black, please help
 

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RELEVANCY SCORE 66

Due to drop the display screen cracked badly.Machine turns on, but I don't see anything on the screen. I am planning to buy the Touch glass + Digitizer online and fix it myself. These two parts sufficient for display or there is more to it to behind these two parts? Something like this: http://www.ebay.com/itm/HP-Envy-m6-n113dx-Touch-Screen-Glass-with-digitizer-Assembly-For-Laptop-LCD-... Thanksvk

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RELEVANCY SCORE 66

hello, this is ecobill. i am new in the neighborhood. I know a little about computers (enough to be dangerous); so, I need help once in while. Whenever I have trouble it is never the normal problems.
Because I lost the printer drivers and USB drivers on my present computer when I updated to XP Service pack 2 and I have been able to install them from any locaton.

I have received a used, but more updated computer. I was told it worked, but there was no rack for the hard drives that matched the screw holes. I adapted an old rack and when I turn on the power with the monitor attached, there is nothing but a black screen. The power supply appears Ok, because some of the lights come on; the hard drive is running; and the fans come on the motherboard and video card. The monitor is OK because I used it on another older computer. Also when I just unplug the monitor from the video card, the screen comes on. I tried another older video card in one of the shorter card slots, but it did work either.
Any ideas out there? Thanks
 

A:Monitor Screen stays black

Monitor stays black

I don't know how to reset the cmos unless you mean to pull the battery. I don't know about the BIOS bus for the video (I can't see any BIOS) settings. I removed the original AGP video card that I thought might be a problem and I put an older working video card (Trident) in another PCI slot and this made no difference. I pulled the RAM chips to clean the connections and reset all cables. I disconnected the CD drive, the floppy drive, and later the hard drive after checking each situation indiviudally, but this made no difference.

Another problem (may be related) is the on-off switch does not control anything. I have to use the toggle switch in the back. I checked the wire connection from the switch to the motherboard (Intel D845BG) and it looked OK.
Thanks
 

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RELEVANCY SCORE 66

I got a new graphics card today (GTS 450) and I slotted it in, when I start it up the screen stays black, however, if I leave it for 20 seconds or so I can hear the windows start up sound.. I know my screen isnt gone because I've connected it to my laptop and it works fine. I have the Blue and White cable plugged in my monitor and my computer and still nothing, thanks.

A:Computer screen stays black

Do you get any signs of "life" (like the BIOS Info screen etc)
If so it's probably a driver issue (did you remove the old drivers before the switch) ?

If not, there are IMHO only 5 possibilities:
#1 The card wasn't seated properly -- reseat it
#2 The card draws more power than your PSU can handle -- get a better PSU
#3 you forgot to connect the extra power cable --connect it
#4 you bend one or more pins in the video cable -- replace
#5 The card is defective -- RMA

-DG

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RELEVANCY SCORE 66

Yo.

Well, here's my problem; I've recently upgraded my Graphics card, Ram and Motherboard, and whenever I switch the power on, all the fans start up, but nothing appears on the screen. I unfortunately have no other DDR2 ram, PCIE cards or a motherboard that TAKES PCIE >.< So I can't test any of the components on their own, plus the motherboard has no on-board graphics.

I've had a look at the POST guide, and nothing from there appears to work. I've also tried disconnecting everything except the ram, graphs card and CPU, but again no change. Could it be that my Ram is faulty/incompatable? Fauly Graphics card? I know my CPU works because I've tried it in another computer, and it runs fine.

Any help would be appreciated. (It might take me a while to reply, sorry if that's the case.)

Specs:

MotherBoard: Asus P5B SE

LGA775, intel P965 + ICH8, Intel Core2 Quad-core CPU FSB 1333, Dual-ch DDR2 800, 6x SATA 3Gb/s, Gb lan, 6-ch HD audio, crash-free BIOS3, EZFlash2, Q-fan.​
PSU: EZCool ATX-450 JSP (450W)

CPU: Intel P4 3.2 Ghz

Ram: LD 1Gb PC-800 64*8 16c

1 GB DDR2 PC2-6400 DIMM 240 PIN 800Mhz​
Graphics card: ATI Radion Para-Souls x1650

PCIE 512mb 128BIT DDR2​
 

A:All fans come on, but screen stays black.

HDD seems to be active, and the drive reads the disk. I tried clearing the CMOS, no luck. Sorry, RMA?

Also, I have a 20 to 24 pin extention on my PSU, would that effect it?
 

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RELEVANCY SCORE 66

I just reformatted and installed Vista Ultimate x86. Whenever I shutdown my lappy via the start menu or press the power to do so, vista appears to be shutting down as the open windows close, but then my screen goes black and the power light, wlan, and bluetooth lights remain on. Those indicate the laptop is still running and to completely turn it off I have to hard-shut it by pressing and holding the power button.
I have a ASUS Lmaborghini VX2S for reference.

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RELEVANCY SCORE 66

2 months ago,my HDD IDE died because of "the click of death" thingy and now, recovers itself (its kinda weird),the windows starts normally,i couldn't hear any clicks from my HDD anymore but after a few days,when i restarted my PC properly (i restarted it from the "start menu")...here goes the "new" problem...i restarted my pc,my system info appears (the RAM and the video card thingy),then,the ASUS motherboard logo appears...and after that...a blinking underscore appears in a black screen...after a few seconds,the "blinking underscore" finally disappeared BUT my screen remains in blank and black and stays there forever,it didn't even reach the windows loading screen.I did tried to disconnect and connect my cables from the motherboard,i even tried to disconnect and connect my HDD from the motherboard and did the same with my video card and RAM but it didn't solve the problem.
WHAT IS REALLY THE PROBLEM?...IS IT THE WINDOWS OR MY HDD?

BTW EITHER OF THE TWO SAFE MODES ARE FREEZING WHEN I HIT "ENTER",
I'VE ALREADY CHECKED THE BIOS BUT IT SEEMS IT DETECTS ALL OF MY HARDWARE.

any help will be appreciated,thanks.

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RELEVANCY SCORE 66

Hi. My computer was running fine and then suddenly the screen went black.  I turned the power off and on and it came up with error message "Unmountable Boot Volume" and then tried to fix the problem but it just stayed on the black screen and never fixed the problem.  I turned it off, done the hard reset where I take out the battery and hold the power button for fifteen seconds but it is still the same. I have gone into the mode where I can try to restore the computer but it does not allow me to do that. It say's it is restoring and then just stays black.   I have also ran a report where it says the problem is "Hard drive Short DST Check: Failed" and gave me a code of 0SNHWW-7N987K-MFPWMG-60WF03. If there is anything that can be done to help me I would really appreciate it as I use this laptop for work and really need to get it back up and running urgently with minimal cost.  Many thanks for your help

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RELEVANCY SCORE 66

I have an Asus Eee PC that I got last year for my birthday. It has Windows 7 as the operating system. When I turn to computer on it seems to be working normal. When it comes time to log into a user profile and I click on the administrator profile (which is the one I use) and type in the password. The computer logs onto the profile but the screen stays completely black. I can still hear the computer running but the screen doesn't change. This has happened before but the toolbar was always visible at the bottom of the screen and now it's not. The only thing I can do with the screen black is type in Ctrl Alt and Delete to get the menu. Nothing on the menu seems to be helping with the issue.
I decided that I better see if the same thing was happening with my guest profile too. When I logged into my guest profile everything is working fine and that's what I'm on right now. However, the administrator profile has all my documents that I need for school and work so factory resetting or the possibly of wiping the computer isn't really an option.
Thank you for your time.
 

A:Computer Screen Stays Black

Is explorer.exe running when you look at the processes?
If it is, end the process.
Next press Ctrl+Shift+Esc to bring up Task Manager, and then go to File \ New Task (Run) and type in explorer into the run box.
Does your desktop appear?
 

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RELEVANCY SCORE 66

Hey,

Iv just installed a new CPU into my vista PC and now my screen says black. The PC sounds as if it is loading up like usual but my PC screen stays off as if my PC was off.

I even turned my screen off and on again but said it wasnt reciving a signal.

What should I do?

Thanks,
James.
 

A:Iv just installed a new CPU but my PC screen stays black

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RELEVANCY SCORE 66

I've had this before but can't remember what I did to stop it
It Is exactly like you pull the dvi/hdmi lead out of monitor/gpu everything still working i.e. if playing video on youtube it carries on playing just no picture.
I think it was something to do with Intel's built in gpu, but I have disabled it everywhere I can think of bios, device manager etc.
Can anyone through some light on this please as it's startingto annoy me now

My rig specs in sig.

A:Random black screen, rig stays on !!

When does this occur? At random? Only when videos/games are playing? Also, what is the exact behavior? Is the monitor giving off behavior as if it has lost its video source, like an error saying the source was lost or it is switching through different connections to find one? Can you tell if your system is locked up, or if it's still accepting your input? The best way to determine thsi is to have the display lost when playing a video, then pressing a key to stop/start playback.

If the monitor is acting like it's not connected to the PC, then it can be a bad video port on your card, a bad/loose video cable, or the monitor itself has a bad port or is just plain bad. You will want to start with potential physical suspects before dabbling with software. Have you tried actually running the video through your onboard video (make sure to enable it and stuff of course) instead of your graphics card and see if that worked?

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RELEVANCY SCORE 66

Ok so about a month back my lcd just stopped working. It has a lit background but it stays black. I called hp and they had me do some troubleshooting but it didn't work and they said my display was no good anymore so we left it there (I didnt want to pay all that money to fix it). About 3 days after that it magically worked again but one day it seemed like it was trying to go out again the picture got real grainy for a second then it went back to normal. Now I'm back where I started. I've tried everything, when I hook up an external monitor it works so it has so be lcd related. Any help/advice??
 

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RELEVANCY SCORE 66

After the screensaver automatically turns off the display (after 20 minutes), the screen STAYS black, no matter what I do it won't turn back on. I have pressed buttons on the keyboard, mouse, and turned the display on and off. I have to hard reset my computer... it sucks man! What is going on? I looked in the power options and sleep is on 'never' and turn off hard disk is on 'never'. I was looking for hypernation, but I couldn't find it anywhere. I deleted my hybernation files a while back because they were taking up space and I never had used it.

This has just started fairly recent, when I got my new video card (eVGA 9800GTX+ 512MB) it started doing it, but that is around the same time I deleted my hybernation files, that is why I suspect it, but I can't find anywhere to enable or disable it. I checked in power settings under advanced and it isn't there.

I have Windows Vista Home Premium 32bit

What's going on? I need help, this is driving me nuts, I am hard resetting my computer almost every day because of this. I don't want to shut off automatic display shutoff because my Acer X191W monitor gets hot and I like it to cool down when the screen gets shut off. (In the past I had this same model of monitor burn up on me, don't know why, but I suspect heat. This thing gets really warm after a couple hours. They sent me a new one for free then, but my warranty is up now.)

Help please,
Thanks,

Bushpilot
 

A:Screen stays black after screensaver

I would have to agree that deleting your hybernation files is probably the cause. Since they are only needed if you allow your computer to hibernate, there must be another step to shutting it off. It does seem like you checked the right places though. I would assume it would be in your power settings.

You might want to check you BIOS though. If it's disabled there, I'd think you'd be ok.

GL
 

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RELEVANCY SCORE 66

So, my computer has had this as a recurring problem for about a year now. After suffering some form of trauma, (a small child running into, someone tripping over it, etc.) my computer screen will turn a solid color, usually gray or blue. After shutting it down the monitor turns black and attempting to boot up the computer causes the monitor to stay black, though the fans in the case turn on and machine makes various clicks and whirs.

Every time this has happened in the past I have gone into the case, disconnected all outside cables, the video card, the battery on the motherboard, and occasionally other things as well, sort of haphazardly. I let the thing sit for a while and then plugged everything back in and after maybe one or two iterations of this process the thing eventually booted up.

After it's most recent trauma (having a laptop dropped on it =_=; ) it hasn't booted up properly after several unplug-and-replug-everything routines. The fans still start up, like before, but I haven't been able to get video to work. I have tried disconnecting the video card and plugging the monitor into the built in graphics on the motherboard but that still didn't work. While "on" I tried pressing various "locks" on the keyboard and found that numlock caused a light to light up, but neither caps nor scroll lock did ( I don't know if this means anything, but I figured I'd throw it out there ). No sounds are emitted by the speakers, but ... Read more

A:Screen stays black at all times

Yes replace the old power supply and back up everything important to you. Get those old hard drives replaced ASAP. They are slowing your system down at the very least
 

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RELEVANCY SCORE 65.2

EXPERTS PLEASE HELPcomputer stays on a black screen (no curser-nothing) when it is turned on. I can hear the fan is running. No external debice/usb/ harddrive is connected.I have disconned and reconnected the power cord, hold F11 several times on start, and even tried to blindly enter my password, but none of these worked. I had to turned it off by holding the turn off button, It beeped and turned off.Please guide me what should I do, I have lots if important data in it. It was always working fine but recently I ve got some freezing issues with my system and had the windows repair itself.

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RELEVANCY SCORE 65.2

I have a Gateway NE71B laptop, had for about 2 years. One day the laptop screen wouldn't turn on, but it would connect to the tv VIA HDMI. Just the other day the laptop couldn't connect to the tv via HDMI anymore. I tried taking the battery out and restarting it, but it still wouldn work. I have a serious problem and I need help! (WINDOWS 8)
 

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RELEVANCY SCORE 65.2

I have a windows vista basic. Since I got a new video card installed, when I turn my PC on, it takes much longer to boot up and my monitor screen stays black much longer - waaay long. No problem after that, but am wondering why 'black so long'?

Any ideas?
 

A:When booting up screen stays black too long.

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RELEVANCY SCORE 65.2

Hi,  Since last week I have some problems with my new HP laptop (5 weeks old). Every time I leave my laptop and it switches to sleep mode (or wathever mode its called), the screen stays black. I get responses from my keyboard lighting etc. But the screen stays black. I have to shut down my laptop by holding down the power button, when it restarts, it works again.I also have to mention that my computer froze more than often the las couple of days, with only the internet on and my fan is making a lot of noice, with no heavy programms running.  Does somebody has any idea what the problem could be? Thank you in advance! Kind regards, Maarten

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RELEVANCY SCORE 65.2

Hello, the other day I started a game on my notebook and it turned off. When trying to start it up again the screen turned black with purple code across it and couldn't fully boot up. After leaving it alone for a day I went to turn it back on and it worked fine. A couple days later I went to turn it on and it started to boot up but the screen stayed black. I have tried the bios power reset, and the cap lock blinks white 5 times, two fast then a break, twice fast then a break then once more. It has been a few days and this problem is persisting. I have tried hooking it up to an external monitor and it tries to connect then days signal can't be found. Any help would be appreciated!!

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RELEVANCY SCORE 65.2

Hello anyone who can help!

I have a Lenovo Laptop Thinkpad Edge E520 8GB RAM, Intel CPU B960 Pentium Processor 2.2GHZ

Recently when I have powered up my laptop it occasionally doesn't load properly, the screen stays black. You can hear the laptop working fine but you cannot see anything.

This happens once or twice a week, I usually hold on the power button for 5 seconds, then reboot and it resumes my hibernate settings as usual

Could this be because I always hibernate my laptop?

Can someone please explain what might be causing this problem and how I go about fixing it?

Thanks in advance!
 

A:Laptop powers on but screen stays black?

Thats a fairly new laptop as i have the edge 530.ive never put any of my computers on hibernate so im not sure if that why its doing that. it sounds like either a power supply problem, a screen problem, or a harddrive problem.or rarely the motherboard.you might want to take it somewhere and have it checked out then you will know for sure and go from there.if you have an external monitor you can try and see if anything shows up on it. if so or even if the other monitor is black i would still start with the screen first as the problem.
 

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RELEVANCY SCORE 65.2

My laptop has been doing this for a while, whenever I go to shut down my laptop from start menu the screen goes black but the fans stay on and the keyboard lights still glow (I have an Alienware with the glowing keyboard). Only when I hold down the manual switch does it shut down all the way.

This presents a bigger problem recently because when I install updates and then restart my computer, I must shut it down manually and on startup I must open in safe mode and then restore my computer to a point before I installed windows updates. (I am not completely sure that the fact I have to turn off the computer manually is the reason that my computer is telling me to restore to a point before I install updates, just to be clear.)

Thanks for the help.

A:Upon shutdown, only laptop screen goes black but stays on

Is this the original factory preinstall which most tech enthusiasts won't run, preferring to Clean Reinstall - Factory OEM Windows 7 to enjoy native Win7 performance?

Stick with the tools and methods given and you'll get and keep a perfect install.

In your case I'd first Run Built-In Diagnostics for Your Dell Computer | Dell US from it's partition to see if it will boot and run, give you a report on your hardware. If so then during the booted reinstall you'd want to leave the OEM Diagnostics partition but delete all others using the Drive Options in Steps 7 and 8 of Clean Install Windows 7 to create and Format New.

Otherwise work through the Troubleshooting Steps for Windows 7 starting with a Clean Boot, checking logs for repeat errors to resolve, utilitze System Resources to find solutions and Generate a System Health Report.

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RELEVANCY SCORE 65.2

Here is what I have:A Samsung 40g hard drive as master, a Seagate 40g as a slave. A Sound blaster Live CT4760 model sound card, A d-link wireless wda 1320 AN asus AS99127F P4T-E motherboard, 4 256mb Samsung RAM sticks and An ATI radeon 8500 LE 64 m DDR graphic card.Ribbon cables.

My problem: when I turn on the PC, a few things happen. It asks then if I want to boot from safe mode, safe mode with networking, safe mode with command prompt, to try to restore to last known settings or to start windows normally.
I already chose all these options. When I do any of these things, the screen shows a white bar. It fills up to the end and Then nothing after that. When I chose the continue normally prompt, I took a 20-minute shower and returned. Still nothing. At that point I think that it should have advanced into another screen or something.

I am not sure what is on the master drive as it was given to me but i know that it worked at one point.
I would be open to any suggestions that don't involve paying extra money. I know that there is some way to make it work-with some help from smart people.
Also: i have two extra hard drives one is a 60g WD hd and one is a 40g WD.
-Thank you for reading, Bamabeast
 

A:I need help, my PC stays at black screen with white line

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RELEVANCY SCORE 65.2

Hello
My HP Pavillion dv5-1045tx won't boot up properly. Everything starts up and runs as it should, it comes up with the hp loading screen, then asks if i want to start windows in safe mode or normally, then it comes up with a loading screen with microsoft corporation written on it, the backlight turns on and off, the cursor flashes on the screen the dissapears, and from there i'm stuck on a lit up black screen. I've let the computer run on this for nearly an hour and nothing happened, so i've come here.

The last time i used it i didn't shut it down properly, i accidentally disconnected it from the power source when i got up, as the battery was deadflat so it just shut itself off instatnly.
As far as i know, that is what has caused the problem, but i don't know a solution.
Is there a quickfix for this or do i have to take it to a store and get it repaired in someway?
NOTE: It started up properly in safemode, but thats as good as it gets.

Thanks in advance.
 

A:HP laptop boots then stays on a black screen

NOTE: It started up properly in safemode, but thats as good as it gets.
Click to expand...

so from safemode try a restore to a date when it was working

start>programs>accessories>system tools>system restore

choose the date before this started
 

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RELEVANCY SCORE 65.2

Hello, I am working on a toshiba labtop

When I press the power button, the power light comes on, led indicator light comes on for power and battery charging comes on. The cd rom fires up, the cpu fan fires up. The screen stays black, The hard-drive led indicator stays off and the hard drive does not spin up. I have tried to reseat the memory and reseat the hard-drive. I have pulled the battery and held the power button without the the ac adapter hooked up for 60 secs, still nothing, hooked up to external monitor and still nothing. Any tips to try to figure this out?
 

A:Labtop not coming on screen stays black

First of all, its a LAPtop, not a LABtop, and secondly, I believe the problem could be the motherboard, although Im not sure because many things can cause something like this. Try some different memory in it, that would be the easiest option and if that doesnt work, it is most likely the video card. And the video card is very difficult to replace on laptops.
 

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RELEVANCY SCORE 65.2

When I turned on my laptop just now it started up normal but then went to a black blank screen instead of my desktop..I ran a hard disk test and the test said replace hard disk..I don't understand any of this what possibly happened? Or how do I fix this issue? Please I need help!

A:HP Pavilion dv6000 stays on black screen

Thank you for joining in on the HP Support Forums and Welcome @Dawndi85.  I will do my absolute best to help! You had mentioned receiving a black screen on your HP Pavilion Dv6000 Notebook PC and you had done a disk test and the test had said to replace the hard disk.  Do you have recovery media?Can you please let me know the error codes or exact error/response of the hard disk test? Here are two documents that will help you troubleshoot to find out the deeper cause. Hard Drive Failure Errors: Imminent Failure, Smart, BIOHD, HD535, etc.Testing for Hardware Failures.Have you tried to Restore the BIOS? If not, please try this step first. Then, just to be on the safe side, back up your data that way it does not get lost. However, there might be certain conditions that cause a hard drive failure message to display when a problem does not exist (a false positive). To fix false positive hard drive errors, please try updating the hard drive firmware. Have you backed up any of your information? If not, here is a document for you on Backing Up Your Files (Windows 10, 8). You may be able to get your stuff off the hard drive. I would much rather see you safe than sorry.  Could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?) and Which Windows Operating Systems you are running. Please let me know if these steps resolve... Read more

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RELEVANCY SCORE 65.2

I have an Acer Aspire 1692 laptop and lately the screen doesn't work anymore. The computer starts up, all the lights are lit correctly, but the screen just won't show anything. Up to now I have already succesfully restarted it with the screen working, the only trouble is that I don't have a clue how I did it . In any case, now I can't seem to get it to work anymore.

I have read other forum posts about this subject, and there are some possibilities I have already ruled out.

The backlight is not broken, I think. I can't see anything when I shine a flashlight right into the screen, and besides, if it was broken I couldn't have got it to work two times, right?

When I hook up an external monitor, the screen is a bit botched (lines, a bit different coloring, stuff like that) and the computer automatically restarts when I log into Windows. That is definately not normal. Also, my button to switch to an external monitor is Fn + F5, but pressing it doesn't do anything. The laptop screen stays black and the external monitor stays botched.

The two times I got it to work, I was switching the external monitor between my desktop (where I was browsing the internet for a solution) and my laptop, and suddenly it worked. The second time I followed an instruction on Acer's support page (this one), and it worked again - So I thought I had it fixed, but the next time I started up the laptop, I had the same problem and so far it hasn't worked anymor... Read more

A:Acer laptop: screen stays black

So, I take it no one has an idea?
 

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RELEVANCY SCORE 65.2

For no apparent reason, there is a little black box on my screen with a white open, compacted arrow in it and inside the arrow an 'A' (see screenshot). The screenshot shows Mediaplayer open but it is there constantly, independent of which program I am using. It seems 'dead': clicking on it (either right or left) results in nothing. How can I remove it? Now that I have made the screenshot, suddenly there is an arrow through it.
Thanks for advice! IJmir

A:Unknown little black box with arrow and 'A' in it stays on the screen

since when is this house appearing?

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RELEVANCY SCORE 65.2

Hey

When I go to turn my computer on it can't get to the windows loading screen it just stops on a blank black screen. I have/will upload a video of it happening to illustrate what is happening since I might not have described it well.

I can't post videos due to my post count but if you want to see it just PM me.

The last thing I remember my computer doing before it turned off was a virus scan then a few minutes later a blue screen with some white writing coming up so I rebooted and this happened. I have tried using my Windows CD to repair it but it hasn't worked. I can't get into safe-mode because it just stops on the black screen with white writing (Sorry for all these un-techincal names xD).

I was wondering if anyone knew what was happening? Ideally i'm looking for a fix for this so I can back-up some of my files onto an external harddrive then I want to reformat.

Thanks, Ash
 

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RELEVANCY SCORE 65.2

Got the computer from a family member, I tried fixing it for them first and I thought it was the video card so I tried a different one and still nothing. So it was unplugged and stored for months then they just gave it to me. Well I took it home and started messing with it turned it on a cple of times nothing. Moved wires around put different psu in nothing, put it back to normal it started right up powered screen up I got into windows but it had a lot of lag so I went to restart it so I could do a fresh install and screen shut off... note when it wasn't working before this point the cpu fan ran at full rpm when turned on but slowed down when it worked this first time. I turned it on and off cple times nothing unplugged psuand back in it worked enough to reinstall windows and went to restart nothing. When plugged my speakers in to see if it beeps it started up! Its toying with me, restarted it again nothing so next try I pushed on the cpu thinking the mobo was bad it started up and woked for a cple restarts and quit... I tightened. The mobo screws down to the case and worked for awhile and then started acting up on restart. It will turn on once after it sits awhile unplugged with the bios battery out. I'm confused... bad bios or the mobo? I have unplugged all things that aren't needed for start up different hd with same effect. Only thing I haven't tried yet is the ram. I'm at work and will mess with it more later. Its a compaq presario or w.e amd 3800+ 2.4 ght proc two 512m... Read more

A:computer turns on but screen stays black

The PSU was probably bad, replacing it should have fixed it. There may be bad caps on the motherboard or something is grounding on the MOBO to the case and causing it to not boot. Take everything apart. Take Heat Sync off of processor and apply Thermal Paste. Take MOBO out of case and check to see if there are any burn marks, bad caps, or if there are any risers missing off the case keeping the MOBO from touching the case.

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RELEVANCY SCORE 65.2

After hard reset the computer will not boot up just has black screen

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RELEVANCY SCORE 65.2

Heres the story... customer got bad viruses.. did clean up and removal of the infections and I noticed the laptop wasn't shutting down. (I cant confirm that this wasn't an issue before. I didn't notice it but doesn't mean it wasn't there) when you go to shut down the screen goes off but power on light stays on and fan stays on. Have to hold power button to shut it off

HP Model Pavilion 2000-2b29WM

Heres what I have done so far...

1. I did the refresh (the full format one) but still did it. I still have windows 8 didn't bother updating to 8.1 yet since that's what I had before I refreshed it
2. updated/flashed BIOS but didn't work. Reset BIOS to default
3. Turned off "Turn on fast startup (recommended)"
4. put in different HDD and loaded Windows 7 and when I went to shutdown it locks up at shutdown so still problem shutting down but screen stays on.
5. tried different RAM
6.Tried different power adapter.
7. tried holding SHIFT while shutting down
8. Resisted punching the laptop.

I don't know what else. I was confident that the viruses did it but maybe its a coincidence and its some hardware issue?? Thanks

A:shutdown black screen power stays on

Set the BIOS to default settings.

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