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Error loading > Blue screen > Blank screen

Q: Error loading > Blue screen > Blank screen

First I run Windows 2000 and keep it updated as much as Microsoft releases updates. I also reguarly run anti-virus, anti-spyware, defrag, etc. The problem started 2 weeks ago when I booted the computer it showed the MB splash screen and then instead of the 2000 loading screen it just showed "Error loading OS." in the top left. Well I figured the hard drive was going so I pulled it out, blew it off, tapped on it, checked connections and stuck it back in. Rebooted and everything seemed fine and has the past 2 weeks. Well today I was playing Civilization 4 and the screen went blue. Yes the dreaded blue screen, but no error messages on the screen or anything. Just a solid blue screen. The computer didn't respond to anything so I pushed the power button on the case. Well upon restarting nothing happens. Just a blank screen. No MB splash screen or anything. Everything is powered up and I can hear the hard drive spinning, but nothing is on the screen.


Windows 2000 Pro
ASUS P4C800E Deluxe mobo
3.2Ghz P4
1.0 GB Kingston ValueRAM
ATI 9800XT
Maxtor hard drive (Old)

Any help is appreciated.

Preferred Solution: Error loading > Blue screen > Blank screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Error loading > Blue screen > Blank screen

Doubt this will help but have you tried seeing if you can start in safe mode?

Reboot and hit F8 as it tries to start up. Think it is F8 in 2000

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Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

A:Gest a Blue Screen no message.....no error nothing comes up just a Blue blank screen

more info please. we need more info before we can help you out. system specs, what is the error message? etc.etc.

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Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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Toshiba Satellite running on windows XP
When I start the computer, it asks if for the choice of Safe Mode, w/ Networking, w/Command Prompt or Normally.
I've tried them all and if I try it normally, it won't get past the XP loading screen. It's loading and then it flashes a blue screen for a second and then restarts the computer again.

I tried pressing F8 at boot and selected 'Disable automatic restart on system failure' and this is what I get
STOP: 0x00000024 (0x00190203, 0x83306788, 0xC0000102, 0x00000000)

I even tried using this http://forums.techguy.org/6669592-post28.html to get to chkdsk
At boot, F12, chose CD/DVD, but still nothing,
I even tried disabling boot from +HDD, FDD and LAN from the bios setup menu to see if it works and this is what I got, it just keeps going on and on unless I enable boot from +HDD
Intel UNDI, PXE-2.0 (build 082)
Copyright (C) 1997-2000 Intel Corporation

For Realtek RTL8139(X)/8130/810X PCI Fast Ethernet Controller v2.13 (020326)
PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM.

That's about everything I could get.

A:Can't start XP: After XP loading screen, Blue Screen Stop error

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When I boot my computer up my computer is freezing up once in a while at the loading screen with the blue loading bar. The bar goes across about three times and the on the fourth time it stops and freezes and nothing happens after that. Once in awhile it will go to a blue error screen witht the following codes: 0x0000008E (0xC0000005, 0xF9787C09, 0xF9677FE8, 0x00000000). Someone please help.

Thank you.

A:Windows XP loading screen freezes and blue error screen

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Hi! I'm new here so I'm going to try and give as much information as needed.

I'm running Windows Vista on a Dell Desktop. Everything worked fine until two days ago when the new Windows updates installed. Now, I get the Windows screen, get the login screen, but after I type in my password, I get a light blue screen with nothing on it but my cursor.

I can run task manager from here and individually run programs, but I cannot get the internet to work and not all programs work correctly. I tried doing a system restore from this task manager but it froze the computer. I can also see I am running 27 processes, but it only lists 5 (all of which are Windows processes and cannot be stopped).

I can run safemode with a prompt, but I cannot run regular safemode as it gives the same blue screen after I put in my password.

I have used the Vista CD to repair and restore the computer to a previous point, but it gave me a memory error and said the task could not be completed. The error is "the instruction at 0x7449060a referenced memory at 0x00000000. The memory could not be read."

Any ideas? I'm about to throw the whole thing out of the window...

A:Vista not loading...blank light blue screen

Also, when I run Windows Memory Diagnostics tool, it does tell me that hardware problems were detected. But it doesn't tell me what those are.

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i keep getting a blue screen error after the windows loading screen. It only lasts for a second then it restarts and does this all the time until i pull the plug.

I have tried to do a re pair installation but it doesn't go pass the starting up windows screen.

A:blue screen error after loading screen

does safe mode work?

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I have a Dell Inspiron 1750 laptop with core 2 duo (I forget how many GB the hd is) that had Windows 7 Home Premium edition installed on it when I got it. (I have no idea where any of the CDs that came with it are now.)I had been having problems with the login screen just flashing from the blue background image to black and the mouse just showing the circle thing with Please Wait... showing, instead of loading the icons. Normally, there are two icons that show up. One is the Fast Access icon that has facial recognition and the other icon is the one to type my password.
It would only run in safe mode, and none of my restore points would make windows load normally, but I know next to nothing about computers and wasn't able to find a tutorial on how to fix it, so I downloaded Ubuntu instead by using Windows in safe mode with networking. I was having problems with Ubuntu freezing, so on the next startup I chose to run diagnostics tests and the monitor connection test & the sata confidence test both failed, while everything else passed, which I don't understand because I wasn't having any problems with dead pixels or colors or anything or saving any files. (I think the hd test said something about $I30 31344?) I went into bios setup and clicked factory restore or something along those lines, thinking that it would restore Windows to how it was when I first got the laptop and now, it loads the Dell circle at startup followed by a black screen with a white blin... Read more

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I have an Acer Aspire 5600 with Windows NT. Every time it boots up, I get a message: "RUNDLL - Error loading C:\Windows\wftadfi16_080904a.dll The specified module could not found". Then at random times I get the blue screen of death. I have run Symantec in normal and safe mode and have not found anything. I have tried to download some microsoft updates. It would crash every time I tried. I was then partially successful, but it would/could not install the following:

Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB959426)
Cumulative Security Update for Internet Explorer 7 for Windows XP (KB963027)
Internet Explorer 8 for Windows XP
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86
Windows Malicious Software Removal Tool - May 2009 (KB890830)
Security Update for Microsoft PowerPoint 2003 (KB957784)
Security Update for the 2007 Microsoft Office System (KB969618)

I have been able to load Windows Defender with no negative results.

It is now to the point of crashing even if I just "leave it alone" for more than 30 minutes after it has booted.

Any help would be appreciated.

A:Blue Screen and Error loading C:\Windows\wftadfi16_080904a.dll message

Welcome to BCThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all obj... Read more

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every time i try to load skype video my laptop crashes with blue screen error compute3r shutdown to protect itself from potential data blah blah
My computer is fujitso siemens amilo pro v3515 running windows xp
error signature is
bc code 1000008e
bcp1 C000008E
bcp2 BFOF5078
bcp3 EFD9E390
bcp4 00000000
OSVER 5_1_2600
SP 3_O

desperately seeking a solution to this problem. My daughter emigrated three weeks ago and i miss her and my grandsons immensely. need to see them but this continuous crash every time i try to load skype video is getting me down and really could do with some help to fix this problem.,
Have taken skype out and downloaded again twice and it is still happening. Have checked the webcam and it says its working properly and can get it to load up in other programmes and take photos and see it though as soon as i try to make skype video call it crashes with blue screen error and the laptop re boots.
this also happens when i try to accept video call when using skype. i can use voice call fine its just the video call
thanks in advance for any help you can give me

A:Blue screen error code when loading Skype video

Please do the following.

How to find your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip. Please do us a favor and don?t Zip each one individually.


1. Are you attempting to connect to Skype with an integrated webcam in your system or is your webcam a separate one? If separate please tell us your make and model.

2. For clarification is your XP updated to Service Pack 3?

3. What security software are you running?

4. When connecting to the internet are you wired or wireless?

Edit Update: My gut tells me it isn't Skype per se but your webcam drivers or your security software, but hopefully the minidump files will give us a definitive cause.

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Every time I start up my computer and select Windows 7 in the grub menu, it crashes to a blue screen with error text. The screen looks like this:

I have run Startup Repair many times and every time it doesn't work. I have also tried running System restore when Startup repair fails, but it gets stuck extracting a DLL.

I have Ubuntu Studio on a Live USB, Is there anything I can do to fix it from it?

I also have another computer with a bootable hard drive we could take out and boot into then try restore the backup from there.

Thanks in Advance, -InsertUser

A:Windows blue screens with error text straight after the loading Screen

Welcome to the forum.

Please follow the steps in this tutorial: Troubleshooting Windows 7 Failure to Boot

Try posting these files from Safe Mode: Blue Screen of Death (BSOD) Posting Instructions

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First off, this all started when I tried to install new ram into my computer. It worked for a day, and when i tried to restart my computer, I got the driver irql blue screen error. I swapped my old ram back in, and still same thing. I proceed to run diagnositic and repair tools, it it runs the chkdsk and begins deleting orphan files etc. I restart after its done and still same thing.

I thought my hard drive was dying, so I moved it to another computer and reinstalled windows 7. When I move it back, I get blue screen again and it says chkdsk F:.

Now I have two hard drive which both have windows 7 installed. One blue screens with chkdsk error during the windows logo. The 2nd one goes all the way to the mouse, but the screen blacks out and nothing happens.
When I try to boot up from my window 7 disk so I can reinstall it, it only gets up to the mouse and nothing else pops up.

Anyone have any idea what is going on? Its not my hard drive since I can put it in another computer and it starts up fine. My old ram should still work. I pulled the battery from my mobo and set to fail safe bio settings.

any help would be much appreciated

A:Blue Screen to Fail loading (Driver IRQL Not less than or Equal Error)

First, rest your hardware/software connections with the BIOS:
Shut down and turn off the computer.

Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).

"Remove the computer from any port replicator or docking station, disconnect cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." ( Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English)).

Hold down the power button for 30 seconds. This closes the circuit and ensures all power from components is drained to clear the software connections between the BIOS and hardware and clear any corruption in the temporary memory.

(If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard, and mouse should suffice and be the only peripherals reconnected.

Turn it on to reinitialize the software connections between the BIOS and hardware.

See if that allows you to boot the Windows installation media.

If not, proceed through the steps to fix Windows 7 / Vista is unable to boot.

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I was running some quick antispyware scans and saw that winantivirus pro 2006 was detected. I knew that it is usually linked to vundo infections. I ran superantispyware to do a full scan and removed whatever it found. I did quick adware/virus scans and came out clean, so I figured I was in the clear. I restarted my computer and it wouldn't finish loading. Instead a blue screen would come up saying that there an error occured while loading and my computer was shut down to prevent damage. It said that it might be due to software/hardware changes or virus related. Help would be greatly appreciated. Thank you.

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I had an issue with my Laptop. Its on windows 7. After i switch it on, once it finishes the loading windows screen, the login screen and everything after that is blank. Although the sounds and the system is very active. All the leds are glowing.

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i have just got a graphics card it is a verto nvidia ge force fx . 5200 pci 128 mb ddr garphics card and when i plug the monitor plug into the vga port on the back of the garphics card like it says in the instruction manual and then turn my computer on it goes up to the windows xp loading screen and then the screen goes permently blank, the ram on the graphics card is ddr and the ram on my computer is sd does this matter aswell

A:blank screen after windows xp loading screen

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btw, I did do a search and looked through a ton of the posts but couldnt find this specific problem... and in fact I know a way to fix it when it happens.. but I'm more concerned with preventing it from happening...

Heres the setup: 50 computers all exactly the same (hardware/software):
Dell GX748 (i think thats the #)
Windows XP sp2
ATI x300 (i think - Regardless of the exact video card, it uses the ATI Catalyst control center...)

Ok, so i come to a computer - its past the point of screensaver to where windows "turns off" the monitor.. I try and get back in, but the screen remains blank, and is not responding. I'll hold the power button to shut it off, restart it... It will go through the start up process (dell splash, bios info, etc, windows loading screen) then BLANK, and unresponsive.. Now after shutting it down again, i will be prompted about how i want to start windows since it did not start normally.. I'll do safe mode and get in just fine.. The fix is to go to display properties and change the resolution & restart... after that windows starts normally!

So why is this happening?
** I know its not responding because, for one, there are no beeps when there should be (trying to press random buttons while the station is not logged in - CTRL+ALT+DELETE to enter password box), and pressing the power button does not shut it down as it would @ the login screen..

A:Blank screen after Windows loading screen

If System Restore was enabled, run it from the task manager.
File > new Task > %SystemRoot%\System32\restore\rstrui.exe
Download this free utility and boot with it To check the ram ....

Have a look
http://www.chicagotech.net/logon.htm#Blank Desktop or No Desktop After Logon to Windows 2000

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i'm having to boot into windows xp. on power up sytem goes through the windows xp splash screen (with progress bar) and then instead of login prompt it goes just into the blue screen with moveable mouse pointer arrow.

issue seems to be similar to:
but recommended solutions didn't help so far.

symptoms just before issue - was not able to run use some system features - utility to turn off the display, utility to bring up battery info - everything was working fine before this

what i've tried:
boot to Last Known Good Configuration - resulting in the same blue screen

boot to Safe Mode / Safe Mode with networking / Safe Mode with comman prompt - resulting in blank (black) screen with "Safe Mode" in the corners and moveable mouse

test the hardware (hard drive / memory etc.) via build in PC Doctor - all seems to be working
i am able to use bootable XP CD from other machine to get into Recovery Console
i am able to boot to simple live XP using BartPE-XPE usb key and access the hard drive

could you please help me to find solution to this issue
thank you in advance

A:Solved: blank blue screen with mouse arrow after xp splash screen

Hi krajicek, u having a same problem as me.

Btw.. yours is laptop or desktop?
If laptop wat brand are u using..Mine are FUJITSU laptop and i still
can't get it work.
I boot from the WinXP CD and it still can't recovery as well and i try
safe mode aslo can't work too..

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Hey guys I just fixed a CRAZY virus (I think its a virus) I had that changed my userinit.exe files and I fixed it by replacing these files using my friends userinit.exe files . Now I'm getting a blue screen with an error that reads:

STOP: 0x0000007E (0x0000005, 0xF7547756, 0xF78A242c, 0xF78A2128)

Also it says something about BIOS to either upgrade it or disable conflicting components.

About the "Virus/Trojan or something":

Just so you know:

1) I downloaded this file <http://isohunt.com/torrent_details/71813493/ip?tab=summary> (if anyone is brave enough to download it and see if their antivirus detects it because I don't have an antivirus so I still don't know the name for this... I guess its a virus or trojan) when I double clicked the file "iphider37se.exe 4.2 MB" it automatically installed a "Windowspcdefender" and started scanning. It looked like a really fake virus scanner so when I click X to close it I got a blue screen and was forced to restart my pc.

2) Then the problem was that windows would load to the Welcome screen and I clicked on my user account to log in (no password required)

3) Then my desktop would appear AS IF it was ready to load up but then it would automatically go back to the Welcome screen.

4) This happened even in Safe Mode so I had to put my drive as a slave drive on ANOTHER PC.

5) It took me HOURS to somehow figure out the userinit.exe files may have gotten corrupt or rewritten by this... Read more

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Hello everyone. I'm new the the forums here (as in just registered), but I need some help please. Basically after attempting to open firefox today (as I have probably over 20 times a day for the last year at least), I received a blue screen of death, and now my computer seems to be shot. I know how difficult it is to diagnose something without being able to see it, so I made a short little 4 min video of me trying to turn it on and what it does. Hopefully this has happened to at least someone before.

Blue Screen of Death - YouTube

A:[SOLVED] BSOD help. Blank screen after BIOS pop up and blue screen while trying to re


From the video you provided (which is great, by the way)... your system is failing to POST. Essentially if the system detects that a device or component is failing to provide the accurate information, which ensures that it would then be safe to run, the system will not POST.

From the looks of it, your hard drive or memory appears to be the issue which is the issue in most of the cases like this as you're BSOD'ing right after loading the Windows disc and after it loads the files necessary for the install.

My current advice:

1. Clear / reset the CMOS and try booting up and or loading the disc again.

2. If possible using another system, possibly a laptop... etc, download and run Memtest86+ -



Download Memtest86+ here:



Which should I download?

You can either download the pre-compiled ISO that you would burn to a CD and then boot from the CD, or you can download the auto-installer for the USB key. What this will do is format your USB drive, make it a bootable device, and then install the necessary files. Both do the same job, it's just up to you which you choose, or which you have available (whether it's CD or USB).

How Memtest works:

Memtest86 writes a series of test patterns to most memory addresses, reads back the data written, and compares it for errors.

The default pass does 9 different tests, varying in access patterns ... Read more

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Hi All,

I had my computer tower opened and a small picture frame fell into it causing my PC to lock up. Now when I boot up my PC, it gets to the Windows XP loading screen and it seems to run fine, but suddenly the blue screen of death appears before it hits the windows log on screen and it reboots.

I have no time to see what error pops up, it's only on the blue screen for about half a second.

I have tried removing and putting my ram in the other spots. I've also made sure everything is secure.

Something must've shorted when the frame fell into my PC (stupid me, I know), but I am wondering if something else like this has happened with a solution other than buying a new PC?


A:Blue Screen after Windows XP loading screen, then reboots

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I was having some problems with a virus I could not get rid of for the past few days. I've been working on this for a few days so I don't remember everything I did to end up at this point. This is my current situation:

I did msconfig (I think) and went into the boot.ini, enabled "start in safe mode", after rebooting I have not been able to get into windows again. This is what I have done since then: I have done a windows repair, after that didn't I went into Recovery Console and did a chkdsk /r. Still no good. I disabled restart on failure, and the blue screen says 0x0000007E, fltmgr.sys. When I check the listsvc in Recovery console it says fltmgr.sys is disabled. I tried enable fltmgr.sys but it just says "the registry entry for the fltmgr.sys service cannot be located. Check that the name of the last service is specified correclty."


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i just recently reinstalled windows xp on an old computer i had become corrupted and i had to reinstall it and now it boots up fine but during the loading screen it goes blue screen idk ive tried to reinstall the os again and still the same any advice it an hp pavilion 514c PLEASE HELP ME!!

A:blue screen during window xp loading screen

can you post the complete bsod error?

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I've recently been having alot of problems with my computer.

i7 920 2.67 GHz
EVGA X58 E760 SLI Classified
EVGA GTX 570 Classified
6GB G.SKill
1000W PSU

I had a RAID5 set up with 3 1TB drives and Windows 7 installed. Recently, the raid has become degraded a few days after being built. This is the second time this has happened within a span of a few weeks. I also have another 1 TB drive and a 150GB Raptor. The 1TB drive didn't always show up in windows, but would show up in BIOS. When I would have problems with RAID, I would boot to the raptor because it had Windows 7 installed on it as well. I had the Intel RAID Management tool installed on the raptor and would repair the RAID. Yesterday, the RAID was unable to be repaired. Upon reboot, I could not boot to the Raptor because there wasn't a BootMGR or something like that. This was displayed in the BIOS before the windows loading screen. It asked for me to input the System Disk and hit enter. After doing this it tried to repair and restarted. Same error. I decided to put the raptor into an alternate computer, wipe it and install windows 7 again. It should be noted that I could not boot to the windows disk to install Windows 7 on the raptor from the main computer. So today I finished with all the updates to Windows 7 and moved the raptor back over to the original computer. I tried to boot up, and it starts the windows loading screen, then immediately blue screens. The screen is only there for a few milliseconds,... Read more

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Hi, i joined this forum in hope to get this problem fixed.

Okay i just started my computer today and it just dont want me in to windows 7 and after more than a minute on the windows 7 loading screen i get a blue screen with text inside, i have a picture of it in the attachments.

Things i have tried:
1- Restarting the computer many times (No Work).
2-Trying to go into Safe Mode (No Work, gives blue screen too).
3- Trying fix by windows startup repair (No Work, black screen with white cursor and then blue screen within a minute)
4- I have tried insert windows installation CD to try to repair (No Work, my cd is broken and i will buy a new but you may help me?).

This is Specs:

Manufacture: TOSHIBA
Model: SATELLITE C870 - 14W
CPU Type: Intel (R) Core (TM) i3-2312M
CPU Speed: 2.10 GHz
Total Memory Size: 4096 MB
System BIOS Version: 1.60
EC Version: 1.70

Here is the error(You can find it in the attachments too):

Thanks and i hope to get help as fast as possible.


A:Windows 7: Blue Screen after loading screen

Error code 0xED may indicate as possible problem with your HDD, i would recommend you run a HDD diagnostic program to analyse your disc for errors
Hard Drive Diagnostic Procedure
Software Utilities you need the dos version, create a bootable flash drive with the downloaded file/s and boot your pc from it

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Our organization requires Laptops to be Encrypted with a PIN #. One of our Laptops is giving me trouble. I have Bitlocker turned on and fully encrypted and have require Startup PIN with TPM in the Require additional authentication at startup in GPEDIT. I also have the Enable use of Bitlocker Authentication Requiring preboot Keyboard input on Slates enabled. When turning on the Laptop Bitlocker comes up with the light blue screen where you enter the PIN but the screen is blank. It doesn't say Bitlocker or have a box to enter the PIN #. Now I can just type the pin # and press enter and it works and loads windows as normal. I obviously can't give this Laptop to a user like this.

Anybody have any suggestions as to a resolution to this issue.
Thank You.

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I recently changed motherboards and removed a 2nd hard drive which contained win 8.1. The system now has one drive with Win 7 Pro on it. My backups have been going to a removable seagate usb 3.0 drive and was not always plugged into the system, so occasionally I got a notice that windows couldn't find the backup drive which was not a problem as I plugged it in weekly and backup ran fine then.

What I've done so far:

1) sfc /scannow from elevated prompt, no files had problems
2) ran MRT and virus scan, came back negative
3) Started system repair disk and selected Startup Repair and came back with no problems, ran additional available troubleshooter which came back with no problems found.
The full error message reads:

"The backup application could not start due to an internal error:

The service cannot be started either because it is disabled or because it has no enabled devices associated with it. (0x80070422) "

When I select "Backup and Restore", the page comes up showing only the words "Control Panel Home" in the upper left in the blue area and the words "Backup or Restore your files" in the top white area of the page. The rest of the page is blank. See attached pdf ...
Not surprisingly then, the service doesn't show up in msconfig as a startup service.

The error is supposed to be, according to technet articles, indicative of a corrupted file, however as stated above System File Checker finds nothing.

Thanks in advan... Read more

A:Backup Screen options/info screen blank; Error (0x80070422)

Windows Backup was disabled in "Services" for an unknown reason. Also, I was looking for "Backup and Restore" at the top of the list of services instead of Windows Backup at the very bottom of the list. I didn't look in "Linux Backup and Restore", either. Duh. Anyway, good news, easy fix. Done.


"Start > right click "Computer" > select "Manage" > select "Services" > select "Windows Backup" from list and double click it. When the pop up window opens, if the pull down says "This service is disabled" click on the pull down and select Manual. Click "Apply". "OK". Done.

Now, just go to backup and restore in the Maintenance folder on the start menu program list, click it and Backup menu is there ready to go.

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I have a problem when trying to log on to my PC. The PC has five users - all with administrator accounts - and every time one of them tries to log in, it won't.

After entering the password the usual Windows logon sound plays, the user tile goes to the centre and says 'logging in' (or whatever it says), but then that's as far is it goes. The screen either stays as that or occasionally the user's just wallpaper loads. I am able to open Task Manager but am unsure what to run to get the desktop to load. I tried running explorer.exe but this just opened the My Documents of that user.

I have also tried booting in safe mode but this just replaces the logging in/wallpaper stage with a black screen with safe mode in the four corners.

I have no idea what has happened, it worked fine last night. I performed a few virus checks by running the programs through Task Manager but nothing was found.

[If it may help solve the issue or is linked, the Internet connection has been acting strange for the past two days. It says there is a connection but web pages would not load and MSN would not sign in. This applied to the wireless laptop on the same network but this is since working fine.

Also, yesterday I had some issues with Norton Internet Security that could not be solved using the troubleshooting so it suggested that I uninstall and reinstall. I have uninstalled it but haven't got round to reinstall it. I have no idea whether this could affect the situation regarding loading ... Read more

A:XP not loading - blank screen

Sounds like a corruption. I would go ahead and do a repair installation of windows. If you havent done one before here there are some instructions that would be quite helpful.

** just in case : if you can make a clone of your hd pls do as repair installation might not go all the way through. Back your data up. I would suggest to connect this HD as slave to a different computer ( make sure it has an up to date antivirus software ) and transfer your data. I know i asked a lot but this would be what i would do.

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my pc starts normally tdy n then it asks to press f1 to continue..after tat it loads as usual n then a blank screen.nothing is showing.i restart my pc n press the f8 but not working.so wat shall i do now ?

A:Blank screen after loading

If you have an XP CD, boot off of the CD and get to the Recovery Console. Here type chkdsk /R and press enter. Check Disk will check the HDD.

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My screen blacks out randomly during games. As far as I can tell, the game/computer freezes as nothing I do changes anything and I have to go around the computer, yank out the power cord and stick it back in.

Games include:
Warhammer 40k: Dawn of War
Duke Nukem 3D
Bejewelled 2 [Deluxe]
The Sims
Medal of Honour: AA

I've d/led all of the latest drivers for my graphics card (Radeon X300), I have DirectX 9.0c, I've tried yelling at my monitor and now I don't know what to do next...

This is really pissing me off. I can't even complete the TUTORIAL of DoW before the screen goes black and I have to make my trip around the desk.

Note: The screen says "No signal detected" when it screws up, so it's not the screen recieving a "black" signal, it's not recieving any information whatsoever.

Maybe they've had a fight and don't want to talk to each other? My modem and PC had an argument like that a while ago... >_>

A:Blue screen? No - blank screen.

Probably heat related if it runs normally otherwise. Take the side off the case and point a house fan at it while playing, see if it makes a difference. If it does, you need to get better cooling, or rearrange the cooling you have for better airflow.


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I'm not sure if this is one virus or if my computer has somehow picked up several, but it is pretty much completely screwed. I can't access ANYTHING properly so i am posting this message from another computer.

This is what happens when I turn my computer on:

1. blank blue screen with program error message: "explorer.exe has generated errors and will be closed by windows....".
2. if i click "ok" the message goes away and i am left with a blank blue screen and i have to reboot the computer
3. if i don't click ok windows starts to load up an looks normal at first but then another error message pops up (the same one) and the screen turns black and says some junk like "Warning! You're in danger!" and then some junk about spyware.
4. then a few seconds later another error message pops up and the screen turns white and says "Active Desktop Recovery. Microsoft Windows has experienced and unexpected error..." It gives me an option to "click here to restore" but nothing happens when i do click it.
5. and then another error message pops up and the screen goes black again, then another message and it goes white and so on.

I can't really open any programs properly because another error message will pop up and shut down the start menu before i get a chance to open anything.

I managed to run ad-aware and it found some problems that i cleaned up. then spybot found nothing. then i rebooted and was having the same ... Read more

A:explorer.exe error black screen, white screen, about:blank

Yes, you've got a few malware entries in there (a CoolWebSearch hijack, and a couple of trojans), though it's not going to be easy to remedy without seeing the complete HJT log. Can you possibly copy the log to floppy and then post it from the other computer?

What's the Windows OS?
eg. Is it Windows 2000 sp4? Or is it WinXP Pro sp2?

What version of HijackThis is it? v1.99.1 is the latest version.
Is HijackThis.exe running from a permanent folder, and not from within a zip file in a Temp folder?
This is important. Make sure HijackThis.exe is installed in eg.
C:\Program Files\HijackThis
Re: your questions at the end of your post:
Don't worry about WINNT / winnt and System32 / system32
They are both exactly the same (whether smallcase or uppercase or a mixture).
svchost.exe is legitimate and is an integral part of Windows NT/2k/XP (Services Host).
It is normal to have multiple instances of it running.

Anyway, try this for now...
If possible, please download the following apps and transfer them to the infected pc.
CWShredder (free standalone version)
http://www.besttechie.net/forums/index.php?showtopic=1488 (tutorial)

You will need to unzip AboutBuster.zip to a folder on the good pc,
then open AboutBuster.exe
click the Update button
dow... Read more

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Really frustrated after buying Lenovo Y700 15ISK recently. All drivers updated even applied steps from this post but still randomly screen goes blank (Black screen) while the power is still on. Also observed that harddisk light blinking turns off too after this. Is it hardware related issue?Please help to resolve it.

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Hi. I just installed Windows 8 (x86) on my desktop PC, and despite the installation was successful when I start the PC after the Windows 8 loading screen I get a blank screen.

I made a quick video that might help understanding my problem.

I also tried to Google to find a solution but couldn't find any.

Thanks to anyone willing to help me.

PC details
CPU: DualCore Intel Pentium D 940, 3200 MHz (16 x 200)
RAM: 2048 MB (DDR2-667 DDR2 SDRAM)
HD: Maxtor 6V250F0 (250 GB, 7200 RPM, SATA-II) totally empty formatted in a single partition
GPU: NVIDIA GeForce 7300 GS (512 MB)

A:Blank screen loading after install

It may be a corrupted copy, why don't you wait for another few days and get the W8 CP version and try.

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While using my laptop, usually when trying to open some "windows" application such as task manager, wireless networks, documents, media player, windows updater etc. my laptop freezes or doesn't allow me to click on anything except the minus button on all my windows and the start button. I'll try to shut the laptop down, but it freezes once again on the logging off screen and I'm forced to manually shut it down by holding the power button. When I turn my laptop back on, I get the black screen that says windows shut down unexpectedly how would you like the start blah blah blah, and when I get my laptop turned on again, I get this error message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8004F41E30
BCP3: FFFFF80000B9C3D8
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

After doing some searching online, it said that it was probably a compatibility issue, and I found that intel control center was incompatible (I'm not sure if that was the only program, I'm not great with computers and am not sure how to search through EVERY program), so I uninstalled it. I tried reinstalling it, but it simply wouldn't install and it ... Read more

A:Blue Screen Error but no actual blue screen pops up

please follow the Blue Screen of Death (BSOD) Posting Instructions

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I am not sure what happened. Someone was using my computer and I don't know what they did. When I turned it on and did some document work it said no printer was found when I tried to print. So I thought I would go to "control panel" and see what was wrong. The control panel wouldn't come up and then I looked for other programs and they didn't show. I tried "RESTORE"
Now when I turn on my computer, it turns on and goes to the welcome screen and then goes the screen goes black. I have a pointer for my mouse on the screen but that is all.
I restarted my computer and went to startup repair, now I can hit ctrl/alt/delete and bring up task manager. I then hit new task and type a program (i.e. restore) and it will come up. I right click for properties and it shows read-only. It says access denied and you will need to provide administrator permission to change these attributes. click continue to complete this operation. When I click continue applying attributes to C:\windows\system32\restore\machineguid.txt keeps working but noting happens so I cancel and have to go back to task manager and end program. I am not sure if this has always been the case but I have a folder called program files and program files(x86). When I brought up restore all of my folders were displayed in a side panel.. I can I can bring up document and work with them, but it says no printer. Again I hit control panel and it just keeps working and brings up no folders and says no... Read more

A:Program files not loading & blank screen

you are running 64 bit? i think as you have 2 programme files

I think you have a trojan, not sure as i not allowed to deal with it so please repost into the malware/virus forum and you will be picked up there by a moderator

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whenever I start my CPU, it runs on its normal speed for a while till Windows xp loading (processing) indication comes. After that the screen turns blank/black and the CPU becomes unbelievably slow. I encountered this problem yesterday. I have heavily invested in my computer and is afraid of any loses that may occur due to this. can u please suggest me a way to get my computer back on its normal speed. I would also like to bring it to your notice that the last my I used my computer, it shut down on its own while playing a movie and made a constant beep which indicated towards RAM issue. I removed one RAM of 2gb and then restarted the computer. it still has a 2 gb RAM but the problem of screen going blank and very very slow speed started thereafter. I had used my computer with the present 2 gb RAM many times, but it never had caused any trouble before. what to do?

A:Blank screen after window loading indication

Can you run a disk check by going to Computer, right-click on the C drive, select properties, tools and check now. Put a check in both boxes to set a disk check on next start up...

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Hello, I have got Windows XP running on my computer and it was running all well until last night. When I start the computer, the Windows XP loading screen comes on but then it just goes blank. I have tried a different monitor but its having the same problem. The computer still runs but its just the Monitor
Please help,

A:Solved: Monitor Goes Blank After Loading Screen XP

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Yesterday I was trying to use the Live edition of Linux SUSE 9.1 on my old computer so I took the cord from my newer computer monitor and plugged it into my old computer, then it just said [Hz] ? So I plugged my monitor back into my newer computer and all it does is show the Sony logo and then the Windows XP Loading screen, then after that the monitor gos blank and the green light blinks next to the power button. Anybody know whats wrong?

A:Monitor gos Blank after Windows Xp Loading Screen

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Hello i have a dell optiplex 780 desktop computer with 160GB hard drive and 4GB ram and its a 64-bit OS , I had a windows 7 installed on it but once my couzin used it and he put on a password on thw windows and then he obviously forgot the password but anyway i couldn't get in to my user so i googled and tried some ways to crack the password but didn't work so i kept restarting my computer to try new passwords and at one point my computer just wont work after the windows logo , Now it just goes blank after the windows starting up logo , so i decided to do a new clean windows 7 (32-bit) but when i choose to boot it from the CD room and it asks me to press any button to boot from Cd or dvd and i do press but after loading the files i get a blank screen and it would just stop, i can hear the cd running and all but no display , can you help me please ? and sorry for the long essay !!

A:Blank screen after loading files , urgent help

you can try it, run the cd/dvd at the first boot then do a clean install
Clean Install Windows 7

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IE 6 show sblank screen when loading windowsupdate.microsoft.com. Windows XP Pro user with administrator privileges has blank screen when connecting to the windows update page. Same user received error message that activeX is not enabled when attempting an online scan at onecare.live.com User follows instructions to enable activex controls, but still receives same messages.

Spybot and ad-aware run with only minor files found (tracking cookies, etc). Local Panda 2006 antivirus reports no virus or threats. IEfix run to register assorted *.dll with no improvements.

When different user logs intop system (with different user profile and settings), update page loads and runs with no problems.

CleanMyPC registry cleaner ran and cleaned up 300 errors in COM/ActiveX area. Still no improvement.

Any Ideas???

A:IE6 blank screen when loading windows update

Let me suggest a work around.

In this case;
1- Create a new user ( administrator )
2- With your problem account go to C:\Documents and Settings\**username(the one with the problem)** and copy all.
3- Go to C:\Documents and Settings\**username(new one)** and paste everything you copied. Click yes to all when prompted.
4- Restart go to the new account. Change the names of the accounts. Then do an intensive check of your data. If everything you desire is transfered you can delete the problem account. I am pretty confident that since even your desktop background is transfered to the new account you would be satisfied.

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I have done a Lenovo Critical Update, Since that I have that done, as i reboot the laptop, it will take me to the Blue screen showing the below Error Your PC/Device need to be repaired  The Boot Configuration Data File is missing some required information. File:\BCDError Code: 0xc0000034 once i ESC, it will take me to BIOS, i have arranged to place my HDD as the booting source but still it does the same, once I reboot the Laptop, and press F12 it will take me to a booting option menu as I need to choose mt HDD to get to Windows

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My computer (Windows XP Home) has recently been afflicted with a number of annoying viruses. Most recently, well the only one I know the name of, was the Antivirus XP 2008 virus. I came to this forum for help on uninstalling, and I utilized the malware program. My computer was scanned, and I thought all of the virus was removed. After doing this I used McAfee to scan for viruses. McAfee found a LOT and after the scan was completed, there were 4 viruses that could not be removed or Quarantined. I shut the computer down ( I needed to go to work) but I was able to do things normally at that time, I thought my problems were solved.

However, when I returned this evening - I turned my computer on, the windows logo appeared, and then it took me to a login screen (which I don't usually need to do). I had no idea what my password would be so I just pressed enter and that seemed to bring success. Unfortunately, after the welcome noise sounded, the screen just went blank and never loaded - NOTHING. I pressed ctrl alt dlt NOTHING. I can't right click either. The hourglass came next to the arrow every once in awhile so i would get excited that something would happen... but again NOTHING.

I turned off and pressed F8 to get into safe mode. NOTHING. Basically the only thing i can do on my computer is turn it on and off by pressing the button, and move the mouse around the screen. That's it. Please Help :-)

Thanks so much

A:Computer Loading To Blank Screen + In Safe Mode Too :-(

BleepingComputer.com - Am I infected What do I do - http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/ Louis

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I've got an old XP Pentium 4 machine that i can't seem to install either XP or 7 onto.
When trying XP, the setup program loads the drivers and then the screen goes black and never recovers.
When trying to install 7, after selecting my language it pops up an error saying "windows could not receive information about the disks" and then kicks me back to the first setup screen.
I did some googling and people said try to wipe out all of the partitions on the drives, so i did that using minitool partition wizard and made a single NTFS partition on each of the drives (they're IDE ones) but it hasn't made any difference. Any ideas? Thanks

A:Can't install XP, screen goes black/blank after loading drivers

Detach one of the drives...try to install with just a single drive attached.  No point in having more than one and it minimizes possible confusion during the install process.

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Well, before I got this problem, my computer would crash whenever I tried playing Ragnarok Online. By crashing, I mean the screen will freeze, and the audio will continue to replay whatever last sound it was playing like some broken record. I had to force shut down it by pulling the power cord, not even the power button works. So when I did this, I am not constantly getting this blank screen (no white cursor) after the green loading bar. I have not even reached the login screen yet. After 30 seconds or so it will restart on its own and attempt a system repair, but even after THAT restarts the blank screen comes on and it all repeats.

I've tried several things so far:
1. My friend said she also had this problem and it was a problem with her ram, so I tried every ram stick individually, and the problem still persists.
2. System restore failed, and every other time it errors out with something about invalid parameters.
3. Auto repair doesn't work.
4. I can't repair from CD because I bought this desktop pre-made by Dell, so I did not get a CD with the delivery.
5. I tried pulling out all my hardwares except keyboard and mouse.

After ruling those out, I was looking through the error reports in safe mode, and I find that I got alot of "Video Hardware Error," so I'm assuming the problem is with my graphics card? I'm currently using a NVDIA GeForce 3200GS, Vista Home Edition, 32bit OS and Intel Core Quad.

Edit: I'd like to add that I w... Read more

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Hi all,
I suddenly find that pictures on sites are not loading, and all I get is a white background with a small square with a red cross in the top corner. Do I need to re download anything to enable me to see them again??

Thankyou in anticipation of your help!

A:Pictures not loading..blank screen with red cross in corner??

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Please help me.

My Vista 32-bit Home Premium was installed recently.

There is no problem in installing Vista even after several restart.
After I shutdown and vista install updates, it fail on the next day.
I could not startup my Vista.

It will boot up usual with motherboard's brand screen with the function keys to enter bios and etc.
It will run normal till it enters the loading part.
The bar will scroll left and right per normal.
After the loading bar, the harddisk will read for awhile, my mouse power would come on since the mouse will glow. Just after this, it will remain motionless with a blank screen for a long time.

Computer hardware:
Gigabyte EP-45-DS3
Intel Core 2 Duo 8400
XFX Nvidia 9800GT
Kingston 2x1GB DDR2 1200
Monitor CRT connected via 9pin vga cable with "adapter converter from DVI to 9pin" (not DVI).

It will boot up usual with motherboard brand with the function to enter bios and etc.
It will run normal with all controller screens enters the loading part.
The bar will scroll left and right per normal.
The harddisk will read for a while, my mouse power would come on since it will glow. Just after this, it will stuck there with a blank screen.
You can only press the reset button to reset.

Methods tried
Starting in safe mode works.
I immediately uninstall my graphic card driver.
Restart and it was able to enter Vista with a standard VGA card driver.
Install my original gra... Read more

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Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. So, I tryed to delete it, it said that I do not have permission to do that. So I did a System Restore to go back to IE8 and it looked like it was doing it's thing. Then it went into the Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all the intros still come on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays on a blank black screen with the mouse arrow. I tried using the F8 options on the laptop but they have not done anything so far. SafeMode does not work and apparently there are no Restore Points anymore. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disk and use the Repair option from there? You know where the disk has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disk with the same F8 options as my laptop.

A:No Windows Vista Login Screen after System Restore goes into Blue Error Screen.

Originally Posted by staypuft

Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. I tryed to delete it, it said that I do not have permission to do that. So I did a system restore to go back to IE8 and it looked like it was doing it's thing. Then it went into Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all intros still comes on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays with a blank screen and arrow. I tried using the F8 options on the laptop but they have done nothing so far. SafeMode does not work and apparently there are no Restore Points. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disc and use the repair option from there? You know where it has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disc with same F8 options.

Can someone please give me an explaination on how I can boot a disc from a DVD drive. I'm unable to login to Windows Vista, do I use the Command Prompts to boot a disc?

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