Over 1 million tech questions and answers.

Missing folders/files-System Restore-More missing folders/files

Q: Missing folders/files-System Restore-More missing folders/files

Hello!

I would very much appreciate some help finding my missing files and folders if possible.

I am running windows Vista version 6.0, service pack 2.

I started windows, and noticed that 5 of my desktop folders were missing, and all of the files contained within. A search for document and folder names returned nothing (even with advanced search options). One of the missing folders was called "term 1". I created a new folder, and tried to change the name to term 1. A pop-up told me that this destination (desktop) already contained a folder named "term 1"- did I want to merge these folders? I was confused, because I could no longer see the original term 1 folder. I clicked "yes" hoping that a merge would result in a visible term 1 folder, but now the new folder also disappeared. After some intensive searching, I could not find any of the folders/files that were missing. Some other folders/files were still visible on my desktop though.

I restored my computer to a previous checkpoint (from 2 days ago, after a windows update). After reboot, I received a message that the restore was unsuccessful. At this point, all of my desktop folders and files were gone, aside from windows default desktop icons. A search returned no results. I remembered that restore can fail because of an AV program, so I disabled Norton. I tried to undo the restore, which was successful, but no files/folders returned. I then tried to do a restore to a checkpoint from before the windows update. This was successful, but no folders/files returned. Yikes. I can still access the ones listed in my "recent items" panel, though when I try to re-save them, I get a "the file is read only/Normal doc" warning.

What have I done?! Can anything be done to restore my files? Strangely, a few random documents, and the majority of settings are still intact (firefox bookmarks are all in place, desktop background the same, etc). When I try to create a new folder called "term 1" I still get a message telling me that this destination already contains one. I should also mention that during the hunt for my folders, I changed my folder preferences to view hidden files/folders too, by right clicking a folder, and selecting "change folder settings". When I try to view these preferences now, by right clicking on any folder, the option to "change folder settings" is no longer visible. I also noticed that my quick launch buttons are gone if that means anything.

Any help/direction would be wonderful.

Thanks in advance,

Meegs

RELEVANCY SCORE 200
Preferred Solution: Missing folders/files-System Restore-More missing folders/files

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Missing folders/files-System Restore-More missing folders/files

This was the issue. Thanks.

http://techlogon.com/2011/06/07/folders-and-documents-hidden-by-virus/

Read other 1 answers
RELEVANCY SCORE 128

Hello,

I have a unique issue with a backup I am trying to restore to my PC. I am running WIN 7 Pro 64 bit and I have a backup from 10/31/11 I am trying to restore. Last week my PC was infected by the "Windows Security 2012" malware virus and my PC was caught in a boot loop. Luckily for me I backed up to an external drive so I went ahead and wipe my C: drive and re-installed windows. Everything is working great, but now I am trying to restore my user files (ie. Pictures, contacts, music, documents etc.) and I am running into an issue. See, when I restore the backup I get the file structure as it was in my old instance, but most of the files are missing. In fact all my user files are missing. I am not exactly sure why this is happening. The backup is the only thing on my external drive and it is well over 250GB. I have followed the instructions about backing up and restoring from another computer and made sure my user is the same.

Any help with this would be appreciated.

Thanks!

A:Issues with Backup Restore - Folders visible, but files are missing.

Hello Coleman, and welcome to Seven Forums.

You might see if you may be able to use the tutorial below to manually extract the files you wanted from the backup, and manually copy them back.

Backup - Manually Extract Files from in Vista & Windows 7

Hope this helps,
Shawn

Read other 1 answers
RELEVANCY SCORE 116.8

A friend of mine asked me to take a look at his PC, it's a HP Pavilion a1510n, running XP Media Center Edition. He has lost hundreds of files and in the folders where the files were is this small file called AXEL.DAV, there are over 2000 of the files in just about every folder on the pc. I have run Ad-Aware but it didn't seem to find anything. I have attached a HJT log. Any help would be appreciated.
 

A:Solved: Missing files and folders, AXEL.DAV files everywhere

Read other 6 answers
RELEVANCY SCORE 113.6

hi. 1st post, please bare with me.
it seems i had a virus or some sort of spyware that was finally caught by my antispyware program. i didnt realize it at first and the computer was running weird. it did a scan and caught it. anyhow, now that my laptop is runnin smoothly, it seems that the virus made my favorites in internet explorer disappear and it also deleted eveything from the quick launch taskbar by the windows logog/start button. i was able to create a shortcut for IE, but now that my accessories folder is missing, i cant get to notepad to create a show desktop icon. anyone know how to get these back? or has anyone heard of this before? any help would be great. thanks!
 

A:folders/files missing

Read other 6 answers
RELEVANCY SCORE 113.6

Im missing all of my files, pic etc in all of my folder. All folders are intact in proper order but no files exist!!! What happen and how can i get them back.
Please help me.

A:Missing files in folders

Hi and welcome!
Try a system restore. Click start, all programs, accessories, systems tools, system restore. Restore back to a time before you noticed this issue.

Read other 1 answers
RELEVANCY SCORE 113.6

I recenlty discovered that most of my files and folders disappeared from my desktop, documents folder, music folder, and pictures folder. All of the folder properties are set to show all files. When I type the filename in the search box, it shows the files but when I try to open them, it states that the files are not in that location. I ran malaware bytes and no problems were identified. Any help is greatly appreciated.
 

A:Missing files and folders

I have the same problem. I cant even use system restore because the accessories program at the top does not show up
 

Read other 3 answers
RELEVANCY SCORE 113.6

Alright, here goes the tale of how I ended up hating myself for not making a backup last week as I had planned:

My hard disk layout is pretty simple, I have a 500gb Western Digital as main drive, a 500gb Maxtor where I keep pretty much everything, and an older and not totally relyable 300gb Maxtor that remains unplugged except when I need the extra storage momentairly (all SATA).

So, I had the PC powered off, plugged out my dvd drive to plug in a friend's hdd (IDE) and unplugged my 500gb maxtor to plug in the 300gb. Booted up, moved some files between the forementioned disks, and then, I remembered I needed something I had on my 500gb Maxtor (currently unplugged), so believing that SATA drives could be hot plugged/unplugged, and pulled out the 300gb and placed in the 500gb one, that's when it all began.

Opening the D drive (where the 300gb was, and now 500gb should be), showed the file structure of the 300gb disk, refreshing did nothing and I dared not to open any file. Realizing I had just effed up I decided to restart, thinking everything should come out right then. For my surprise, when booting up, before windows, a commandline message that I had never seen showed up, it was pretty much like when you schedule a ScanDisk for startup, but it said something about indexes needing correction or something along the lines (can't remember quite right). After some blaspheming and thanking Windows7 for realizing I had broken whatever it was I broke, I gave it my nod of approval a... Read more

A:Missing folders and files

  
Quote: Originally Posted by ZippoLag


Alright, here goes the tale of how I ended up hating myself for not making a backup last week as I had planned:

My hard disk layout is pretty simple, I have a 500gb Western Digital as main drive, a 500gb Maxtor where I keep pretty much everything, and an older and not totally relyable 300gb Maxtor that remains unplugged except when I need the extra storage momentairly (all SATA).

So, I had the PC powered off, plugged out my dvd drive to plug in a friend's hdd (IDE) and unplugged my 500gb maxtor to plug in the 300gb. Booted up, moved some files between the forementioned disks, and then, I remembered I needed something I had on my 500gb Maxtor (currently unplugged), so believing that SATA drives could be hot plugged/unplugged, and pulled out the 300gb and placed in the 500gb one, that's when it all began.

Opening the D drive (where the 300gb was, and now 500gb should be), showed the file structure of the 300gb disk, refreshing did nothing and I dared not to open any file. Realizing I had just effed up I decided to restart, thinking everything should come out right then. For my surprise, when booting up, before windows, a commandline message that I had never seen showed up, it was pretty much like when you schedule a ScanDisk for startup, but it said something about indexes needing correction or something along the lines (can't remember quite right). After some blaspheming and thanking Windows7 for r... Read more

Read other 9 answers
RELEVANCY SCORE 113.6

Hello,I contracted a virus after clicking on navigation links in a website advertised via Amazon Local Deals. After I closed the suspect browser tab, my entire browser closed of its own accord. And then, shortly after restarting the browser, I received approximately 20 'System Alert' type popups (with exclamation points in a yellow triangle icons) and one 'System Error' type popup with an icon similar to a red stop sign. Additionally, I received one more popup that had two button options on it. When I right clicked on it, the 'Close' option was greyed out, and only 'Move' was available. Unfortunately I did not save the text of any of these popups as I (stupidly) thought that just running MalwareBytes would identify and correct the problem. Around the time I received the problem popups, some files and folders on my desktop disappeared. Additionally most (but not all) of my files and folders within 'My Documents' have disappeared. However when looking at the folder attributes, there are more files/folders listed than what is visible. However, the 'hidden' attribute is not checked.So I had MalwareBytes on my desktop and updated to a recent database (although when I ran the program later I received another warning that the db was still out of date by 20 days, which I ignored). Additionally, after the db update I had to restart my machine, and during the startup process I saw a blue windows screen that said 'Please wait... Read more

A:Missing Files and Folders

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here.If you get crashes in normal mode,run it in safemode with networkingDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

Read other 11 answers
RELEVANCY SCORE 113.6

Hello guys, I recently allowed my niece onto my machine to play a game. I know I should have created a user account for her but it's only sometimes. I fell asleep and woke up and I noticed important personal files and folders missing on my desktop and in My Documents. I panicked and check all over including flash drives I had plugged in but they were not moved. They completely vanished and I am pretty sure deleted because remaining shortcuts on the computer cannot find them. Searching turns up nothing at all. Now I did have a BSOD earlier in the day and have been having them more often and never have before. These documents and files are fairly new, created over the past few months.

My question is two fold. If I restore my system to an older restore date, I know this doesn't result in deleting files but upon reading the description of how it works, it does imply that it will restore certain files and folders as well. Can anyone confirm that it will? I am not sure if the reason for the deletions was something my niece did accidentally while playing SIMS or if the BSOD caused this file sector corruption earlier, before she even touched it.

Before I attempt the System Restore, I am currently using Recuva and have recovered many of the files individually but I would like to recover the entire original folders and files as they were structured and organized painstakingly. Also my notepad documents are missing information! (I guess that means they are corrupt?) This is ... Read more

A:Missing Files/Folders!!!

Read other 16 answers
RELEVANCY SCORE 113.6

My computer started acting weird just today. I was looking through my C drive and while I was looking I made hidden folders and files visible. I started making everything visible, but canceled the action partway through and opted to un-hide items in just one folder. (I think the location was C:/Users/HP-Probook [the last of which I think is just a username].) While looking through there, I found some MSN history that I proceeded to delete, and upon exiting the folder, I found that most of my folders on my desktop were gone. Once I saw that, I ran System Restore, which upon finishing said it had encountered an error (the specifics of which I can't recall, unfortunately.) This brought almost all of my files back, but left me with a few pretty big problems.

The problems I'm referring to are
1. A folder on my desktop labeled 'Artwork' isn't visible. My computer says it's still there and I can get to it through a simple start menu search, but when I access it that way there doesn't seem to be anything in it. No folders, no PNGs, nothing. Also, a lot of files from my desktop's Audio folder are gone.
2. I can't change my desktop background anymore. I can open the window that normally would me change it, but it does nothing, and right-clicking a file in Windows Photo Gallery just brings up an error message that reads: "This image can't be set as wallpaper. An internal error occurred."

I ran Norton's virus scan to see if that wou... Read more

Read other answers
RELEVANCY SCORE 113.6

Moved from MS, Original thread is here

I am running Vista Home premium. I first noticed this afternoon, when i on my laptop. Some some of the icon and folder from my desktop are missing(even the background picture is changed. i went to C:\Users\Fujitsu\Desktop to see, and found them there, hence i copy-paste them onto my desktop. Still fine and i closed my laptop.

Then, few hours later, when i on my laptop, everything went missing again, this time, i could not find the at C:\Users\Fujitsu\Desktop.

AND

I searched all locations and all I found was a shortcut to one of the missing files. It gave me the following error:

The item that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to remove the shortcut?

i could not search them in any place.

I did a system restore to 5 days earlier. it managed to retrieve all my folder BUT MOST of the file inside those folder were missing. My HOMEWORK, MUSIC, Photos. Miraculously, Only software and those files inside "My Document" and 'My Picture' were not lost.

Please help me, those files, photos are really important to me.

<merged posts>

Thanks, i have done all the things required. I apologise for not using the compresses (.ZIP) folder to attach the 2 following files, as i'm currently using WinRAR.

I do not know the root of the problem. Maybe it is a malware attack as you stated. But previously i have used "Malwarebytes' An... Read more

Read other answers
RELEVANCY SCORE 113.6

I am running Vista Home premium. I first noticed this afternoon, when i on my laptop. Some some of the icon and folder from my desktop are missing(even the background picture is changed. i went to C:\Users\Fujitsu\Desktop to see, and found them there, hence i copy-paste them onto my desktop. Still fine and i closed my laptop.

Then, few hours later, when i on my laptop, everything went missing again, this time, i could not find the at C:\Users\Fujitsu\Desktop.

AND

I searched all locations and all I found was a shortcut to one of the missing files. It gave me the following error:

The item that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to remove the shortcut?

i could not search them in any place.

I did a system restore to 5 days earlier. it managed to retrieve all my folder BUT MOST of the file inside those folder were missing. My HOMEWORK, MUSIC, Photos. Miraculously, Only software and those files inside "My Document" and 'My Picture' were not lost.

Please help me, those files, photos are really important to me.

A:most my files are missing from all my folders

This my be a malware. Go to Virus help under my signature. Read the instuctions then proceed to post your issue.

Read other 6 answers
RELEVANCY SCORE 113.6

I recenlty discovered that most of my files and folders disappeared from my desktop, documents folder, music folder, and pictures folder. All of the folder properties are set to show all files. When I type the filename in the search box, it shows the files but when I try to open them, it states that the files are not in that location. I ran malaware bytes and no problems were identified. Any help is greatly appreciated.

A:Missing Files and Folders

Hi and Welcome to TSF!

You can try to use this program here to get your files back: Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

Read other 3 answers
RELEVANCY SCORE 113.6

i posted this in the windows vista section of the forum by accident.
it seems i had a virus or some sort of spyware that was finally caught by my antispyware program. i didnt realize it at first and the computer was running weird. it did a scan and caught it. anyhow, now that my laptop is runnin smoothly, it seems that the virus made my favorites in internet explorer disappear and it also deleted eveything from the quick launch taskbar by the windows logog/start button. i was able to create a shortcut for IE, but now that my accessories folder is missing, i cant get to notepad to create a show desktop icon. anyone know how to get these back? or has anyone heard of this before? any help would be great. thanks!
 

A:files/folders missing

Hiya spacedye,

To make your files visible again, please download the following program to your desktop:

Unhide tool

Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run.
Please be patient as this may take several minutes to run, it will scan and fix all Hard drives on your system. You will see a new window with the drive being processed, typically C:\ as below:

Changing as the next drive is processed as below:

You will get a success alert at the end.

Re-boot and see if your files are present.

Kevin
 

Read other 1 answers
RELEVANCY SCORE 113.6

So today my sistes logged into his account and her files are missing, the folders are still there, but with nothing inside.

Just to clear things up: I had an old xp install and moved all the files to another hard drive, then i installed seven and just moved the files from the other HD to her desktop into his user folder. (my files where on the same HD and they're all fine)

Someone can help me here? those files are forever gone?

Thanks in advance.

A:Files missing (folders still on HD)

It sounds like you have two user profiles which are similar. Hermana and Hermano, as an example. You moved the files to Hermano but logged on as Hermana. The system/shell folders would be there, but the files would not be.

Logged on:
C:\Users\Hermana\files...

Looking for:
C:\Users\Hermano\files...



Pun intended.

Read other 3 answers
RELEVANCY SCORE 113.6

Two days ago I discovered that in My Documents most of my files and folders have been wiped out. These were graphics and song files and also quite a few pages of java script code I had accumulated over the past two months for my websites. I have Norton Anti-Virus installed and kept up to date so I am doubtful that this is the nasty work of some virus.
Before I discovered the missing files I was given a tip by a co-worker friend of mine to visit a website which I believe is called .cracks.xx -I am sure you have heard of it. I downloaded a program that was unusable and when I tried to open it up my System folder opened up?
Do you think this has something to do with it? Now I am wondering if it is the work of some hacker??? Any feedback is welcome.
Thank You
Susan

Removed the link, that's one nasty little web site, pop up hell, ended up having to kill ie to get out
 

A:Missing Files and Folders

Read other 14 answers
RELEVANCY SCORE 113.6

Hi...opened the computer one recent moring with no personal files and folders on the desktop. Outlook was missing, and all internet settings / computer setting were missing. I tried to 'find the files' in hidden files, and saved to desktop under a different user, but that disappeared also. Blue screen appeared a few times when trying to 'switch users'.
Any ideas on how to find and restore files /folders and also restore Outlook with my saved emails on it?
thanks
 

A:Missing files and folders

You could try doing a "System Restore".
Load your computer into safe mode, by tapping the F8 key repeatedly while booting up your computer, when you do this, it will show a list of ways to start up your computer. use your arrow keys on the keyboard to choose "safe mode", and hit enter.

When you first log into your computer in safe mode, it will come up with a message asking you if you would prefer to do a "system restore", choose the option that will let you do a system restore.
The system "restore" tool will now open.

When the system restore tool opens, just follow the prompts, choose a date on the calender you would like to restore your computer to, and continue clicking through the prompts until it takes over and does the rest.
The computer will restart automatically, and attempt to restore your system settings to what it was on the date you chose from the calender.
If this fails, I recommend taking your computer into a licensed computer technician for data recovery, and a re-install of windows.
 

Read other 3 answers
RELEVANCY SCORE 113.6

I am totally baffeled with my problem.

I know files and folders are on my computer. When I go to the path they should be they do NOT show up.

For instance
I go to my computer
click c:\
I am looking for the directory "Documents & Settings"
It is not there.

I try using the cmd and use dos commands to check for the directory and it IS there. I tried the "unhide" files and folders thing and it didn't work. I also tried while in dos mode the attrib -h *.* and that didn't work.

this is causing a great problem because the file path that i am looking for
contains the conversions files and folders of converted and burned movies and as a result is taking up a lot of space that I can't get at to delete.

the path I am trying to get to reads:
c:\documents and settings\J\My Documents

It's there when I seek it out in the DOS mode, but "NOT" there when I use any explorer mode under my operating system, Windows XP sp3

I looked around in the forum here and can't seem to find a solution that fits this.

PLEASE if anyone got a solution it would be appreciated.

A:Missing Files & Missing Folders

Let's start by finding J.

Click start, search, enter J in the search field and go.

Is it found?

Read other 9 answers
RELEVANCY SCORE 112.4

I downloaded the service pack and an update to Norton in the last 10 days. I don't know which caused the problem, but I suspect Windows.

In the My Document folder, the links to any file that has a name that starts with the letters N-Z are gone. Links to folders such as My Pictures, My Webs, My Videos are also missing. They are also missing from the Microsoft Office applications like Word and Excel.

Whenever I save something with a file name that starts with those letters, it doesn't save it. But the files are still in the computer.

Also, when I do a search of the files, they do come up, but I cannot paste them or save them into the My Documents file.

The files are still on my computer, but I can't get to them. How do I restore the My Documents file to work properly. I am using Windows Xp.

A:Missing files and folders in My Documents

Heh, I've never heard of something like this. Have you tried a simple system restore to 11 days ago?

Read other 3 answers
RELEVANCY SCORE 112.4

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+, AMD64 Family 15 Model 67 Stepping 2
Processor Count: 2
RAM: 4094 Mb
Graphics Card: NVIDIA GeForce 8600 GT, 256 Mb
Hard Drives: C: Total - 381451 MB, Free - 310572 MB; J: Total - 305242 MB, Free - 123707 MB; K: Total - 476937 MB, Free - 354220 MB;
Motherboard: ASUSTek Computer INC., NODUSM3
Antivirus: avast! Antivirus, Updated and Enabled

I used to have photo images on the front of my video files...but I reformatted and they are no longer there. I have made sure that in "folder options" that "show icons" is unchecked.

Any advice?
 

A:missing images on files and folders

Have you tried Windows Explorer View menu - Icons option?
 

Read other 2 answers
RELEVANCY SCORE 112.4

I don't know if I'm just loosing my mind or if this is actually happening. But if I have a folder or file in my documents and not touch it for a few months, I swear it like deletes itself on it's own 0_0 A couple times I've noticed that they make themselves invisible and I don't notice it unless I do the "show all hidden files/folders" check box. But today I noticed this folder to a sound track I have no longer seems to be on my computer. I know I can be trigger happy with deleting things sometimes, but I'm pretty sure I didn't delete it. I don't think its viruses or malware or anything either, as I run both my anti virus and anti spyware programs on full system scan and nothing other then my usual tracking cookies from sites like my space and that such is detected. Has this happened to anyone else before with Windows Seven?

A:Files and Folders missing in My Documents

SectorStar,
I've no idea of how you are doing yourself in, but under the circumstances:

1. I strongly recommend that you start using the best, most reliable, and easiest to use backup software available, namely, Window 7's own Backup & Restore. Try it out.

2. Download an excellent free recovery software, Recuva, Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

For simple file/folder type backups, you might want to take a look at another free microsoft product, SyncToy,
Download details: SyncToy 2.1

Read other 8 answers
RELEVANCY SCORE 112.4

Long story short, the unit (RAID1) had a power interruption and changed IP after reboot... i thought something else was wrong when i couldn't get original IP and did a config RESET

Once i connected to unit again, i noticed that i was missing folders on the root.

Here's what i have done so far

> As per the forums, i have installed DiskInternals to view the drive: http://prntscr.com/1uoghr
> I am able to browse to the 1TB partitiion but i don't see folder
> Even the files/folders i can see with diskinternals doesn't let me copy them to my main drive. I get copy error
One previous forum post mentioned that the linux permissions could flip during a reset. I assumed diskinternals will give full permission to view. I also thought maybe i erased something by accident (highly unlikely) and i tried the uneraser from diskinternals but it says partition is damaged and that i should use diskinternals...

ANy suggestions?
 

Read other answers
RELEVANCY SCORE 112.4

Hi,

I am running Windows 7 and have various Folders on the C drive, including Pictures (C://Pictures). When I open it the folders and pictures are not there yet when I right click and look at Properties it tells me there is 17.7Gb of files. I thought I had resolved the issue by going back to the restore point for the main folder (C://Pictures) and indeed they became visible again. On checking the folder this morning they have gone again. I have the same problem with my (C://Users/Documents) folder - clicking on Properties tells me there are 697Mb of docuemnts but 'hovering' the cursor I'm told only 497Mb are there & the missing folders and documents are not visible.

The problem began after picking up malware which I have successfully removed from the machine at the weekend. I did use the Restore Points to successfully restore a music folder as the same problem occurred and it is still there! The Restore Point I used has now 'moved on' so I am unable to use this facility.

Any help gratefully received!!

Thanks
 Screen Print.png   178.6KB
  6 downloads

A:Missing Files and pictures in Folders

Try unhiding the subdirectories in the folder. Do you know the name of the virus you had ?

Read other 5 answers
RELEVANCY SCORE 112.4

My home computer is missing all of my files and folders under "my documents". The first time this happened I just did a search from the start menu and copied and pasted them back into my documents. However it seems like every few days they go missing. Now some are gone for good and I can't even search for them from the start menu. Need a lot of help. I'm also not computer literate so go easy on me!

A:Missing all files and folders in "My Documents"

Recuva is one program you may try to get these back >> http://www.piriform.com/recuva/download Not sure why they are removing themselves every few days, unless you may have a minor infectin ??Download, Install, and Update Malwarebytes Anti-Malware FreeRun a full scan to see if any infection is found, and remove all found items, then reboot -

Read other 3 answers
RELEVANCY SCORE 112.4

I had gotten a virus earlier today, and after some searching I put my computer in safe mode and used Malwarebyte's Anti-Malware software and removed several infected files. When i restarted my computer and logged in regularly, everything on my desktop was gone, along with ALMOST all of my programs from my All Programs list. All of the programs are still in the programs folder, but cannot be accessed directly from the start menu anymore.

I also had several folders and files on my desktop which are no longer there, yet if i open the programs they belong to and open them from the recent documents list, they open up just fine! I then tried to open them from the basic Open option, and the folders are still missing and none of the files inside can be selected. I've already retried another Anti-Malware run, downloaded Spybot, and attempted a system restore with no results. can someone give me an idea of what's wrong?

A:folders and files on desktop missing, yet not

Your User Name Profile became corrupted and Windows loaded a default profile. Go to C:\Documents and Settings\ and you should see a few profile names like All Users, and Default Users and your old profile name. Open the old Profile name folder up and you should see a Desktop folder. Open that up and you should see all of your Desktop icons. If so, go to Start/Run and type control userpasswords and press enter. Here create a new user name profile with admin rights. Log out of the profile your in and log in as the new user. Go to C:\Documents and Settings open up your old Profile folder and Copy the Desktop, Favorites and My Documents folders and Paste them into your new profile name overwriting the empty folders.

Read other 5 answers
RELEVANCY SCORE 111.2

I am discussing a hard drive labeled ?DATA D:? which represents a hard drive in the optical bay of a Windows 8.1 laptop. I did install, create and label it as such. I am also discussing a folder labeled ?D:? located near the top of ?This PC?. I did not knowingly create this folder and I do not know where it came from. I have never before opened nor copied anything into this folder. I?ve always used the ?DATA (D? partition to store data and backup images.

Please note the 2 PNGs which show the items in question.

I frequently image the C: drive to the ?DATA (D? hard drive and to USB drives using Acronis True Image and have copied and pasted this ?DATA (D? partition onto the USB backup devices. For months I?ve noticed that gigabytes of files are missing from folders on the ?DATA D:? hard drive and several USB backup drives. I don?t think I?ve lost any folders. This is mostly (perhaps only) documents and MP3 files. Of course a partial explanation is that I unwittingly copied empty folders to the USB drives and that the original loss occurred on the ?DATA (D? hard drive.

For some time I?ve noted this ?D:? folder being present. Thinking that it was just a library link I never opened it until today and it contains a large number of automatically renamed files, most of which are MP3 files that have been automatically renamed and were all originally copied to the ?DATA (D? hard drive. They are not there anymore.

I do use Dragon NaturallySpeaking, and on... Read more

A:Files missing from folders on backup drives

When you use Acronis True Image, you are using its boot DVD and its menu [after DVD is booted & ATI is picked from 1st menu], correct? Can your Dragon software interrupt this booted DVD?

Read other 2 answers
RELEVANCY SCORE 111.2

Hello, I'm running Vista Home Premium x64 and I'm aware that there are two program files folders. When I go to Start > All Programs, I can view what is in my Program Files folder, but now what is in my Program Files(x86) folder. Is there any way to edit the registry so that My start menu will show all files in BOTH program files folders? Or perhaps there is an option somewhere in Control Panel to change this?

If those aren't options, would it be possible to combine my 2 program files folders into one, or would that mess up x64's 32 bit emulator?

Thanks for any help!

A:Missing files & folders in start menu

All my programs and things just automatically get installed to the x86 folder, so I just don't worry about it. I would NOT combine them, just in case it does do something bad, though I dont think it would.

~Lordbob

Read other 3 answers
RELEVANCY SCORE 111.2

My computer was working fine, or so I thought. I shut it down as normal and two days later when I started it up, my desktop was black (instead of the nice picture of my grandaughter which is the normal background). Also nearly all of my desktop shortcuts and Icons were gone. When I go to start, all of my programs are missing. I can get to google and do web searches, but that's about it. When I go to c: it says that my folders are empty. I've never incountered anything like this before, so I don't know where to even start. I feel sure that it's a virus or hijacker, because the computer is working, just not like it did. Please advise. Thanks....

A:My desktop went black, missing files, folders,etc.

Please follow the guide on removing this rogue

http://www.bleepingcomputer.com/virus-removal/remove-system-check

Use the unhide tool given in the guide to recover your files

Let me know if you had issues

good luck

Read other 1 answers
RELEVANCY SCORE 111.2

I have a problem with my external hard drive. The files and folders are missing. But if you go to the properties of the external hd,it shows the that there are files in there because there have a used space there.I have many files in that hard drive and i must retrieve the files. Can anyone help me with this?

A:Files and Folders are missing in my external hardrive

Assuming you have tried the Windows Safe Mode, you could use a linux-based Live CD, like Knoppix to access your hard disk's contents.Steps to follow:1. Download the Knoppix ISO image file2. Burn the image file onto a disc3. Change your boot option, to load from the CD/DVD drive first4. Insert the Knoppix disc5. Connect your external hard disk6. Reboot and wait for Knoppix to start up7. Access the contents of your drive and recover the data

Read other 2 answers
RELEVANCY SCORE 111.2

I had installed a program into a different path then the standard path and after that, intially all my programs were missing from the start menu, but I reverted to an older version and got some of them back. However, there are lot of files missing. The folders were preserved, even nested folders, but there are no files inside.

Any help would be appreciated.

Thanks,

Ben

Read other answers
RELEVANCY SCORE 111.2

Hello,

I have a friend who is encountering this error.. and I cannot seem to find an answer... If you look at the screenshot,

You can seee what I am talking about..
I found this thread Corrupt icon in windows 7
but it did not work


He does not have system restore on.. so we cannot restore to an early time..
Anyone know what is going on?

Thanks

A:Missing/Corrupt icons for files and folders

Hi, run the attached .zip file double click on the returned .reg file and agree to add to registry (restores defaults).Restart computer.

Icon.zip

Read other 1 answers
RELEVANCY SCORE 111.2

Hey guys!

So, I was adding some files from my laptop to my desktop today, and after I was finished, all of my files disappeared. All the files in the folder I was adding things to, and the parent folder that held that folder, along with all the files in the parent folder...

All the disk space is still taken up though, so they must still exist SOMEWHERE.

I tried a system restore, and it got some of the files back, but not many of them. I'd say about 20 out of a couple hundred... I also tried this program called Disk Healer, and it said that the folders did not exist anymore.

Ideas?

A:Files & Folders missing but disk space still used?

Are you sure your are looking in the right place for the folders?

Check the Recycle Bin, and try to search for it by using the "Search" feature.

Read other 6 answers
RELEVANCY SCORE 110

Hi:
In recent months using Windows 7 and Windows 8.1 laptops and 5 USB devices (3 are WD and 2 are Seagate) many, but not all of my folders are empty, meaning the primary folder or some of their subfolders are empty with all files missing. I donít believe that any folders themselves are missing. An old Vista laptop also finds empty folders on the USB hard drives.

Over the years going back into the late 1990s Iíve backed up to various USB devices and some of these folders may have gone through various USB devices or my next computer every year or 2 and are now on the USB devices. More recently, I have noted empty folders on the secondary internal hard drives on both the Windows 7 and Windows 8 laptop. Probably all folders (many of which contain folders within folders within folders within folders etc.) are present.
One month ago I bought a new Seagate 2 TB hard drive and copied data files to it before sending Windows 8 to the shop because of problems with BSOD which I donít think is related to this empty folder problem which began more than a year ago before I purchased the Windows 8 computer. Using the Windows 7 laptop to access the new Seagate USB 3 hard drive I note some of those folders are empty. Only recently have I realized the gravity and magnitude of the problem.

I have been re-installing increasingly older "True Image" Windows 7 C:\ images as well as a recent complete DVD Windows 7 installation hoping this would correct my problem. Also the Windows ... Read more

Read other answers
RELEVANCY SCORE 110

I am not sure what happened, but certain files and folders are completely missing or are messed up with scrambled letters etc on my USB (using windows 7). I always eject my USB properly, so I don't think it was that. I am guessing it is a volume or index mix up - but how do I fix it? I am trying RECUVA, but the first time didn't reveal any results. Am I dead in the water here or is there a way to recover this information to build the volume (if that is the problem)? I did back up some of the USB drive about 1 week ago, but the rest of the drive is missing so much information that I worked on this week...grrrrr.

Any suggestions welcome ( and suggesting that I backup everyday or put it to the cloud is good advice, but won't help me recover this info now ;p, so thanks in advance for that )

A:File folders with mixed up letters, missing files on USB

NAND based storage is pretty volatile and, unlike physical HDDs, is a pain in the butt to recover to the point where it is usually impossible to ever.
Recuva or KickassUndelete might tell you what they can see physically but logically you're out of luck — what is physically there is there, it can be copied off the broken USB drive, and that's it. End of story.

Sorry to be the bearer of bad news.

Read other 9 answers
RELEVANCY SCORE 110

In the past when I saved a web page article, there is an accompanying folder which contains formatting and other whatnots the webpage author intended the viewer to see.

Since a week ago, no folder is ever saved with the html file. When I click on the file offline, it is "formatted" text only with no organized structure.

I use PaleMoonx64, a Firefox variant. Waterfox, which I hadn't used in a while, had the same result. Is there a simple answer? Like html5? I haven't tried the latest Firefox(x32) yet. If Opera, Chrome and IE do save container folders, I may have to consider alternative strategies.

A:Saved html files missing accompanying folders

Just putting the question to "paper" led me to the answer. I had "advertently" selected a different option, all files, in the "save as" dialogue box for a one-time difficult save. Forgotten and overlooked.

Read other 1 answers
RELEVANCY SCORE 110

Hi, I just found out almost all folders containing
thousands of JPEG files missing from the location of MY PICTURES (the Library).  Only 1 folder of several photos and 2 photos without folder are left.  I can't recall anything extraordinary has happened.

I checked the Trash Bin but in vain.  Can anyone tell me how I can recover all those photos?  Thank you very much.

Read other answers
RELEVANCY SCORE 110

I have a good sony vaio from 2010 with a win7 home premium, 4 Gb Ram, 500Gb HDD, 50 Gb available currently. I know various System32 files are missing from information from a HijackThis Scan yesturday, eg lsass.exe. Explorer.exe does not handle folders well-double clicking should open any folder but instead it defaults to trying to open it with the first available software in the context menue, which happens to be VLC Media player. This is a known problem, to do with registry damage and/or windows explorer, not to do with VLC. I have been dilagent with updating drivers, and am currently using Slimdrivers to identify further improvements to my driver lineup. I will add a scan results from tweaking com windows repair after this post. Avast interenet security and Malwarebytes are up to date and scan have found nothing lately. MBAB had to be uninstalled and reinstalled today due to some sudden loss of the signatures update file(I think), but is running well again now.

I wish to go through a range of tests and find out about some procedure to restore these corrupt system files. I am an advanced home user but have run out of idea with this problem and need help.
Thanks in advance for advice.

A:system32 files missing and explorer.exe not handling folders

I know various System32 files are missing from information from a HijackThis Scan yesturday, eg lsass.exe.This is drawback of hijack this on 64 bit systems.Do not fix anything.The files are actually present on your system.You cannot boot your PC if you're missing system critical filesExplorer.exe does not handle folders well-double clicking should open any folder but instead it defaults to trying to open it with the first available software in the context menue, which happens to be VLC Media player.Folder fixLaunch it,click YESNow try to open your folders

Read other 16 answers
RELEVANCY SCORE 110

Guys, this is driving me crazy! I have now experienced this 3-4 times. It happens all of a sudden, and is scary. Some or most of my data suddenly disappears from my user folder (C:/users/username). First time it happened immediately after I installed Spyware Doctor, back in April, when they first released the x64 version. I have since restored all the data, and uninstalled Spyware Doctor.

However, it happened again. The last two times, it just happened. I simply noticed that I had much more free space on my C drive (40GB more than the day before).

Last weekend, it mostly affected my photos, but other folders were missing also.

I am running x64, on a HP machine with 6GB RAM. Luckaly, I perform multiple backups (TrueImage and Ghost), as well as Mozy. In each case I was able to restore all data, but it takes time, and more importantly, I don't trust my computer. I live in a fear - will my data be there tomorrow???

Anyone have any ideas? Or, has anyone else experienced anything similar?

Thanks,
Zrinko

A:Files/folders missing from my C:/users/username folder

Originally Posted by zrinko


Guys, this is driving me crazy! I have now experienced this 3-4 times. It happens all of a sudden, and is scary. Some or most of my data suddenly disappears from my user folder (C:/users/username). First time it happened immediately after I installed Spyware Doctor, back in April, when they first released the x64 version. I have since restored all the data, and uninstalled Spyware Doctor.

However, it happened again. The last two times, it just happened. I simply noticed that I had much more free space on my C drive (40GB more than the day before).

Last weekend, it mostly affected my photos, but other folders were missing also.

I am running x64, on a HP machine with 6GB RAM. Luckaly, I perform multiple backups (TrueImage and Ghost), as well as Mozy. In each case I was able to restore all data, but it takes time, and more importantly, I don't trust my computer. I live in a fear - will my data be there tomorrow???

Anyone have any ideas? Or, has anyone else experienced anything similar?

Thanks,
Zrinko




Removing 40GBs from the disk is a pretty massive intervention. It must be a program that does a lot of activity on the disk. The Disk Defragmentation program comes to mind. Yours is probably set to automatically defrag from time to time (like it is on most system). I would switch it completely off and defrag "manually" like every 2 weeks (that suffices) and then check immediately afterwards for possible... Read more

Read other 4 answers
RELEVANCY SCORE 109.2

First Post

I currently am using vista 64 bit premium operating system. I have completed a system restore and when I try to save or view my favorites folder it does not work? After the restore I found my "favorites" folder in my "downloads" folder. When I try to use the "favorites" shortcut I can view my history, but my favorites are blank? If I go to my "favorites" folder in my "downloads" folder the favorites I have saved show up in there, but I cannot open them? Help?

A:Restoring files and folders after system restore?

Hello JALG, and welcome to Vista Forums.

A System Restore does not always affect user files; it's mostly for system files.

Using Method Two in this tutorial below, check to make sure that your Favorites (Name) folder is set with it's default location of %USERPROFILE%\Favorites (Data).

Personal User Folder - Restore Missing Folder

Hope this helps,
Shawn

Read other 3 answers
RELEVANCY SCORE 109.2

Not only are the files that didn't get touched by the restore get jumbled, but my backup got all mixed in. Some folders have at least 3 files from different folders in them! File paths are bad now so I can hardly access anything. Sys restore wont let me undo or go back even one day. HELP!

Read other answers
RELEVANCY SCORE 108.8

Hi,My USB thumb drive seem to have been infected by a Trojan. All the file folders inside the said thumb drive have become short cuts and the file sizes have been all reduced to 1 or 2 kb. The exact error message which I had received when I tried to double click on the short cut is as follows: "Windows cannot find 'G:\RECYCLER\0xFFD12566.exe'. Make sure you type the name correctly, and then try again." However, the overall properties of the said thumbdrive showed that my files are all still inside the thumb drive but they were being hidden somewhere. I went to the folder options -> view -> and clicked on show all hidden files and unchecked the "hide empty drives", "hide extensions for known file types" and "hide protected operating system files", and I was able to see and access to all my documents. I then used 2 anti virus programs (1. Norton Anti Virus 2012 and 2. Spyware doctor with Anti Virus) to search for any viruses/trojans but to no avail. Both programs indicated that my computer (inclusive of the USB drive) are free from any threats.As such, I would like to enquire:1. Is my USB drive infected by any virus/trojans? 2. If yes, can I simply extract my documents/pictures from all the hidden folders, transferred them to a new drive and continue working with them? Will my new drive be infected as well?3. Is there any way to solve the problem without formatting my thumb drive? The documents are of utmost imp... Read more

A:File folders in USB thumb drive become shortcuts and files have gone missing

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about the Windows version you are using: What we in particular need to know is version, edition and if it is a 32bit or a 64bit system. [/b]If you are unsure about any of these caracteristics, just let us know and we'll help you figuring it out. Please also tell us if you have your Windows CD/DVD handy.Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about y... Read more

Read other 16 answers
RELEVANCY SCORE 108.8

I have Windows XP and run Avast as my security tool. Yesterday while just browsing the internet my Avast tool started going crazy blocking things left and right and running programs in its 'sandbox'. I thought it was taken care of and then i started receiving pop ups of hard drive errors. I ran the typical hard drive tests with no problems and ran a virus scan but Avast was not finding anything. I rebooted only to find a large number of my files/folders missing (soem were very important documents and pictures)and the hard drive messages popping up quite frequently. The speed of the computer/internet has severly slowed as well.

I downloaded MalwareBytes and it found to files that i deleted. However, everytime i restart the computer and run MalwareBytes, it is still finding stuff.

How do I get rid of this hiddent worm,trojan,whatever it is for good so it wont be creeping back in?

Thanks,
nick

A:Hard Drive Error Messages and Missing Files/Folders

Hello and to BleepingComputer.Try running MBAM this way.Please download RKill by Grinler from one of the 4 links below and save it to your desktop.Link 1Link 2Link 3Link 4Before we begin, you should disable any anti-malware software you have installed so it does not interfere with RKill running. This is because some anti-malware software mistakenly detects RKill as malicious. Please refer to this page if you are not sure how to disable your security software.Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed. If nothing happens or if the tool does not run, please let me know in your next reply***************************************************Make sure you are connected to the Internet.Launch Malwarebytes' Anti-MalwareClick on the Update tab and click the button Check for UpdatesIf you encounter any problems while downloading the definition updates, manually download them from http://data.mbamupdates.com/tools/mbam-rules.exe'>here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progr... Read more

Read other 15 answers
RELEVANCY SCORE 108.8

Hey all! I am playing CoD4 and I am experiencing some problems with mods and files...
When I installed CoD4 I let it install as default. In the program files, Activision, Call of Duty 4 Modern Warfare. Directly after the install I downloaded Patch 1.6 and 1.6-1.7
After that I went to the Call of Duty Modern Warfare folder so that I could add my custom maps. But the folders I am looking for are missing. The folders located in my CoD4 MW folder are: Docs, Main, Miles, Mods, pb, Zone. Then there are 2 folders missing: players and usermaps.

My game runs fine, but I cant do anything more... I have all my ranks, but I cant find my players folder. I did a search throughout my pc, for the names of those folders but couldnt find anything... I reinstalled CoD4 twice...

Any help?

A:Missing Files/Folders in Call of Duty 4 Activision Folder

Originally Posted by UrGrandmomma


My game runs fine, but I cant do anything more...



What do you mean by you can't do anything anymore? Can you still pplay the game like normal?
The folder "usermaps" is created once you start downloading custom maps off of the server. If you don't have the folder yet and want to install a custom map, simply create the folder and place the map file in there.
The "player" folder just contains information about your save points and the active profile in the game.

Hope this helps

Read other 22 answers
RELEVANCY SCORE 107.6

I have just got a new computer less than 2 weeks ago and now its isnt working. There are two error messages whenever I start up the computer, saying

error in C:\user\(myname)\appdata\local\temp\tlgfxwrv.dll
missing entry: run

whenever i click ok the taskbar disapears, also i think it is connected as well, that when i open the folders to try and find these things the folders automatically close on me. At the moment I just tried and now i have no taskbar.

Please help!
 

Read other answers
RELEVANCY SCORE 103.2

Hi Guys -

A few days ago, I had to run system restore on Windows Vista to deal with some nagging performance issues. All is well in the wake of that system restore from a performance standpoint, but after I ran this, a number of my media files (Music, mostly) appear to be missing. However, the music files still play in my player, and even though the folders may say "The folder is empty", there's still the expected "Size" and "Size on Disc" when I check the folders' properties. The 'hidden' checkbox isn't checked when I look at the properties. I imagine this isn't the first time this has happened to anyone, so any help would be appreciated.

Thanks!

Read other answers
RELEVANCY SCORE 102

Yesterday I cleaned some trojans out of my computer (using Malwarebytes), and afterwards, for whatever reason, some start-up programs were being blocked. So I used system restore and restored to the most recent restore point, which was about 24 hours earlier. However, even after restoring, some documents, pictures, and other folders and files were missing. I managed to locate some folders and I tried to restore them one-by-one, but when I do that, I get a message saying that those folders and files already exist. But I can't see said folders and files at all!

Any ideas what I can do to fix this?

I use MS Vista on a Fujitsu S7210.
 

A:Solved: Files missing after system restore

Read other 7 answers