Over 1 million tech questions and answers.

Lenovo Yoga 500 Keyboard and Trackpad not working

Q: Lenovo Yoga 500 Keyboard and Trackpad not working

So I booted my PC after an update the other morning and the keyboard and trackpad weren't working. I tested the brightness keys on my keyboard and they still worked so it couldn't be a hardware issue there, and my mouse still worked so it was just the trackpad that had something wrong with it. The trackpad has a driver error (code 10) but the keyboard says it's working correctly. Here's what I've tried in hopes to resolve the issues so far: -Reinstalling trackpad drivers -Uninstalling both trackpad and keyboard drivers then restarting -System Restore -Chkdsk on both drives -A trick I read on these forums where you flip the device into tent mode, then after a few seconds flip it back round to laptop mode. I am utterly confused as to what's wrong here as nothing has even slightly helped my problem. Any help?

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Lenovo Yoga 500 Keyboard and Trackpad not working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 105.2

Keyboard and trackpad stopped working on Yoga 260 laptop. USB mouse and keyboard work fine. Also keyboard works in BIOS settings. I have replaced keyboard/ trackpad / system board and even hard drive w/fresh Windows 10 image. Same results: keyboard and trackpad don't work. Your help is much appreciated.

Read other answers
RELEVANCY SCORE 88

Hi there, need some help please, for some reason my keyboard and trackpad have stopped working. completely dead from start-up. The touch screen keyboard is the only way I can use my laptop, that is the Yoga 700 14isk.  

Read other answers
RELEVANCY SCORE 88

It seems like this is  recurring issue, since my computer, after my firts tablet-turning, does not see to recognize that it has become a computer again. So, sometimes, my computer do not recognize my trackpad and, sometimes, even my keyboard.I have tried every kind of new released drivers, but nothing seems to fix it. The external mouse works. ANy tips?My computer is 10 days old.Thanks

Read other answers
RELEVANCY SCORE 87.2

Hello "Lenovo community", First sorry for my english  I start this post because my laptop Yoga 700-14ISK have a big issue. After a night in hibernating mode when i opened it the keyboard and the mouse was not working.- I try to do fn + F6 but nothing.- I try to go in tablet mode and back in desktop but nothing.- I try to reboot but nothing.- I try to reinstall drivers for trackpad and keyboard and after reboot ... nothing.- I try to go in the bios and wooooo the keybord is working at this point i m so happy i can do my presentation at work tomorow ... I leave the BIOS .. back in windows ... nothing ! What the f..- I try to boot in Ubuntu with a USB LIVE ... nothing !! Oh my G..- I try to FLASH the BIOS with the last version .. nothing .......- I try to reinstall Windows 10 through the one recovery backup ... nothing ...- I try to empty the battery but guess what .. nothing ! I use the word nothing too much at this point and I dont remember what i did  because ofcourse i try all google can offer to me as solution but NOTHING !! My theories :- Sensor who detect switch beetwyn tablet and desktop is broken.- Somewhere in the motherboard there is a memory keep a bad config and someone said me i should reset the CMOS but i dont know how i can do this witheout open the laptop and break the guarantee. If somone have a suggestion or resolv the same issue please help me. In advance thank for all your contribution and read my bad english so far.

Read other answers
RELEVANCY SCORE 87.2

After a Window's update, my trackpad stopped working. After searches online for how to fix the issue, I noticed that the trackpad was completely unistalled from my computer (vs. just being disabled). I went to the Lenovo website and re-downloaded the driver, which fixed the issue..... for a few weeks. Now my trackpad stopped working again (randomly mid use...I had not restarted my computer or anything), with no further windows updates occuring. I looked and it is once again, unistalled. I tried to download the driver again, but it didn't fix the issue this time. How do I get my trackpad back installed and working?

Read other answers
RELEVANCY SCORE 86

I got my Lenovo Yoga 710 in the summer of 2016, and everything works great except for the inactive scrolling. The inactive scrolling only works when I have an external mouse attached to my laptop, in which I am able to type in one window while scrolling in another window that's inactive. However, the inactive scrolling doesn't seem to work when I am using my trackpad and not an external mouse. I have updated all of my drivers, but I just don't understand why the feature would work only with the external mouse and not the trackpad. It is rather inconvenient to carry around an external mouse when the trackpad is supposed to do the job. I am coming from a Macbook Pro and I really miss the inactive scrolling that it provided.  I would really appreciate it if someone could please help me. Thanks! P.S. I do not have any third party software installed and the inactive scrolling feature is "enabled."  

Read other answers
RELEVANCY SCORE 85.2

Hi,I just got a new computer and the keyboard and trackpad isn't working. I have disinstalled the diver a couple of times and restarted it but it still isn't working. In the device manger section, and it says that it is working and plugged in even when it isn't. Does anybody know how to fix this? It is brand new and I need a computer!! Thanks in advance! 

Read other answers
RELEVANCY SCORE 74.8

HI,My Lenobo Yoga 900  Keybord not working. while to entre the password it's working, after the login the keyboard goes useless. (Only flight mood key + brightness keys are working) , Btw I have create another local account and log on, and now for that local account keyboad is working as usual. Pls helpThank youKuma

Read other answers
RELEVANCY SCORE 74.8

My keyboard stopped suddenly working. First the mousepad froze and when I got it working I realized that the keyboard isn't working. When I try to click anywhere it immediately starts typing "zzzzzzz..." and won't stop. I am currently using my laptop in tablet mode. I was able to type a, q and 1 when holding down the letter z, but I updated the bios and now nothing works (I was previously also able to 'disable' the letter z, when holding it down with the buttons next to it). Could it be possible to fix the problem or should I give up and take it to repairs?

Read other answers
RELEVANCY SCORE 74.8

Hi! It seems to be a physical problem in my Yoga 2. If I press in some areas of the space bar, of the buttons or the touchpad, they won't work. In some other areas, it will. Can that be cleaned? Do you think of other solutions? Thanks!

Read other answers
RELEVANCY SCORE 74.8

I have a Lenovo Yoga 700 14ISK (ideapad) with Windows 10 64bit, whose keyboard and touchpad are refusing to work.Everything else seems to be running smoothly except for these. I initially was getting by via the on screen keyboard until I began borrowing an external wireless one. The following is what I knowReset to factory settings did not work.Optimizing OS in BIOS is enabled already (enabling this was suggested by Lenovo Support)THE ARROW KEYS WORK IN BIOS (??!???!?)An external keyboard works (I have used two different Logitech keyboards and both work)Before I sign in, FN+Space seems to work thus (re)activating my backlight. Once I sign in, it stops working.There's no updates for the keyboard driver.I have already tried to uninstall the driver, restart the laptop, and allow it to reinstall the driver.Disabling ymc did not help.F6 does not re-enable the touchpad.I tried a couple button combinations I've seen around for people disabling/enabling keyboards, but none worked. (Willing to try more though!!!) Any ideas? I thought it may be a hardware problem, but since the arrow keys work in BIOS; I'm not confident that this is the case.

Read other answers
RELEVANCY SCORE 74.8

Hi all, I bought a Lenovo S1 Yoga. The shift key only works with certain keys but not other, important ones like T. It is extremely inconvenient and makes this laptop unsuitable for work. Characters like the semi-colon are completely unavailable on this laptop now. I have already read through quite a few forum posts to find the solution. I have tried using the device manager to uninstall the keyboard, have used Lenovo vantage to find the latest drivers and install them and have also tried turning all keyboard ease of access ommands off. Nothing seems to fix this issue. It seems to be a software issue, rather than Hardware as the shift key works with about half of the keyboard. It does not fix itself when working on the command prompt. Please could someone provide an adequate solution to this problem. Thanks,SZ

Read other answers
RELEVANCY SCORE 74.8

My keyboard stopped suddenly working. First the mousepad froze and when I got it working I realized that the keyboard isn't working. When I try to click anywhere it immediately starts typing "zzzzzzz..." and won't stop. I am currently using my laptop in tablet mode. I was able to type a, q and 1 when holding down the letter z, but I updated the bios and now nothing works (I was previously also able to 'disable' the letter z, when holding it down with the buttons next to it). Could it be possible to fix the problem or should I give up and take it to repairs?

Read other answers
RELEVANCY SCORE 74

Lenovo Diagnostics Tool - Received error code: W1UPXC8Z4-4TQQM7 Keyboard on laptop (PS/2 keyboard) not working - repeat keys do not work - sometimes they work sometimes they don't - left side of keyboard keys especially - conected USB Logitech keyboard works fine. Model: ThinkPad S1 YogaVendor: LENOVOManufacturer: LENOVOBIOS version: GQET38WW (1.18 )Processor: Intel(R) Core(TM) i5-4200U CPU @ 1.60GHzProcessor manufacturer: Intel(R) Corporation Keyboard:UDI: KeyboardResources:Resource type: KeyboardIndex: 1PS/2 keyboard: DetectedResource type: KeyboardIndex: 2USB keyboard: [Logitech - USB Receiver]Resource type: KeyboardIndex: 3USB keyboard: [Logitech - USB Receiver] Please help.

Read other answers
RELEVANCY SCORE 74

Hey everyone, unfortunately the keyboard backlight of my yoga 900 has stopped working and I cannot link the problem to any windows update or something. I have already checked the BIOS and Fn Keys are enabled.  Thanks in advance Kay

Read other answers
RELEVANCY SCORE 72.4

Hello, i work in a school and the majority of our students use the Yoga 11e laptops. Recently we have recieved a few with keyboards and trackpads that seem to be disabled. My guess is that the laptop is stuck in some sort of "tablet" mode that triggers when the screen is flipped fully back.  Any help with this issue would be very much appreciated, thanks!

A:Yoga 11e disabling trackpad and keyboard

Hi JamesOasis.
Welcome to the forums.
 
Can you please post the full model number of the machines? Are you using Windows 10 ?
 
Let me share some ideas.....
 
Tablet mode on Windows 10 does not disable the trackpoing or the keyboard, if the computer is on Laptop layout. (not bended)
 
Let's try to see first if it is a configuration or software issues.
Check out the "Control Panel - Mouse" and see the "Thinkpad" tab. See if the trackpoint is disabled, just in case.
 

 
After that I will check the Mouse driver.
Check the support site for the Yoga 11e:
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-yoga-series-laptops/thinkpad-...
- Search for the mouse drivers, and just in case install the latest version.
 
If that does not work, I would get into a firmware and driver update rampage
Check out any BIOS update for the computer and be sure to use Windows update to be on the latest level. Check some other drivers on the Lenovo support site that may need to be updated.
 
This are only some ideas... let us know if you have any progress.
 
Regards

Read other 2 answers
RELEVANCY SCORE 72.4

Hi.  I have a problem with my yoga 710 in tablet mode. The on screen keyboard just pops up and goes away after a secound.  Some say its a problem with Chrome. But the problems also occurs when i try to log in to windows in tablet mode. The keyboard pops up, and goes away so i cant type my passcode. If i flip the pc out of tablet mode and opens the onscreen keybord by pushing on it on the taskbar it stays open. Someone know how to fix this?  

Read other answers
RELEVANCY SCORE 72.4

Hello, When I put the Laptop in Tablet Modus the pointer and the trackpad are automatically disabled.When I want to use the Laptop function again , I simply put the the laptop slowly in its initial position. Here I have the problem that the trackpad is still disabled. The only solution that I have found so far is to restart the computer.Restarting the computer is not a convinient solution. Can you please advice? I have downloaded the userguide and I am sending you in the attached file the proper explanation of "disabling trackpad" when changing the modus. I would be very thankful to read how to enable it again. Thank you in advance!Angelina

























Trackpad disabling - enabling.png ?85 KB

Read other answers
RELEVANCY SCORE 72.4

I would like to change the scrolling speed of my lenovo yoga 910 but the only settings I see are the tracpad gestures and mouse settings in mouse and tracpad settings. This looks like a windows 10 issue but some other laptops have additional settings for trackpad and I would like to know they exist for this ultrabook. I also wonder if I can configure the trackpad gestures. For example I want to add/configure the dragging gesture from double-tap to three finger tap and drag. It seems that you can only turn them on/off. Again, this seems to be a windows 10 issue but any help is appreciated.

Read other answers
RELEVANCY SCORE 72.4

I'm having an issue with my trackpad. I usually use a wireless mouse, but my trackpad always works if i decide to switch to use it or if i forget to bring my wireless. Today the trackpad just isnt responding...the wireless works just fine but i dont get any reaction when using my trackpad.Any help?

Read other answers
RELEVANCY SCORE 72.4

I have a Yoga 3 11 which is running Windows 10. I'm finding it impossible to switch of the trackpad, which I really need for using it with an exterior mouse. The f button for it doesn't seem to work and I can't get it to switch off from windows settings either. Can anyone help?   Dev

A:Lenovo Yoga 3 11 - can't switch off trackpad

I got a driver update manually, for some reason it didn't show up on System Update, and now it looks to be working fine.

Read other 1 answers
RELEVANCY SCORE 71.6

Hi All, Just got a new Yoga 370 with windows 10. I sometimes have the problem that the keyboard is not working. This happens quite allot when i am using the integrated keyboard. It is not happening when i use an external board. When it happens, i have to either wait, or to move the mouse a little bit with the trackpad (i usually only use the trackpoint) ant then in starts reacting again.  Quite annoying, as i use it to evaluate it for business, and i really like the device exept of this annoying problem.  Best regards and thanks for the help!  EDIT: The title was somehow bogus!

Read other answers
RELEVANCY SCORE 71.6

Problem: It seems as though my brand new Thinkpad Yoga 12 doesn't know that it's in laptop mode and turns the keyboard and trackpad off as soon as the log in screen (Windows 8.1) comes up.   But if I lightly press the screen back, both come back to life. I let go and they switch off immediately. I also found out that if I put something under either one of the front corners of the laptop, the keyboard and trackpad work and stay on for longer ... with 90% success rate.   What's weird is that when I go directly to the BIOS, then the keyboard works perfectly, which gives me the impression that it's a sensor problem.   Touchscreen works always and perfectly.      Previously troubleshooting attempts without success: Re-install all drivers. (Keyboard, sensor, etc.)Update all drivers.2x 8.1 Windows reinstall.All (non-Microsoft) services off.Sensors and HID keyboard off / uninstall.Safe Mode      System Details: Windows 8.1, BIOS Version 1.03, i7, 8GB RAM, 256GB SSD, Wacom Digitizer etc.

A:Yoga 12 - Keyboard and Trackpad turn off in Laptop...

I have 4 of these Yoga 12 and the same issue.  Sent 3 back to Lenovo.  Received 2 back and issue is still  occuring.  

Read other 2 answers
RELEVANCY SCORE 71.6

I recently purchased a Samsung monitor, Model A2514_FPN for my Yoga 2 Pro laptop. I have no problems getting it to work as far as extending my screen goes, however when I do, I lose serious functionality, including my keyboard.  Any help troubleshooting this is greatly appreciated!

Read other answers
RELEVANCY SCORE 71.6

The trackpad might break me here... it's absolutely terrible if you're the kind of user that likes to use single finger click and two finger right click exclusively. You can set it up for this behaviour but it basically disables the entire bottom third of the trackpad.
 
 
Moderator comment: New thread created. Subject edited. Was: Re: Lenovo Yoga 900S - quick review

A:Lenovo Yoga 900S - trackpad behavior

Are there tactile click locations for left and right click in the bottom corners?  Or is it totally "tap" sensing?  Mine shipped out yesterday and this was one of my concerns.  Another option that just went on sale, the ThinkPad X1 Tablet, has dedicated buttons like a traditional ThinkPad.  It's much pricier for the same hardware, though, and I like the Yoga flexibility compared to a Surface type setup.

Read other 9 answers
RELEVANCY SCORE 71.2

Have been looking at a laptop for my neighour, she was in hospital for a few weeks recently and the laptop was left without mains power, the battery went flat. Upon reconnecting it to the mains, although the laptop boots into windows normally, neither the keybaord nor laptop work. Few things i've observed. i can connect a USB mouse and that works fine, i can navigate around the login screen. if i connect a USB keyboard (tried two) they dont work, even simple things like caps / num lock buttons to get lights on the keyboard. I also observed some keys on the keyboard do function, F12 and F11 do dim and brighten the screen, F9 does turn the screen on and off. I've tried other buttons such as F6 to re-enable the touchpad, no success, F7 doesnt appear to disable wifi etc. I've tried removing the battery / mains and rebooting, doesnt work. I've tried removing both battery and mains and holding the power button down for a couple of minutes, then re-applying power, didnt work I also tried removing the battery only and holding down the power, also didnt work. I've tried holding down the F12 key upon powering to see if i can get into the bios, laptop just booted normally. Are there any other suggestions to get the keyboard enabled?

Read other answers
RELEVANCY SCORE 70.8

Hi all I have 2016 thinkpad yoga 12 still under warrenty, I barely used it. Suddenly, the trackpad stopped working. Its even not recognized by the windows 10. Also, I noticed that the keyboard back light is not working and the cpu fan is not blowing at all anymore. I tried a linux usb boot stick to make sure that it is a HW problem. Still not qorking under linux too ( obviously a HW probelm). I like this device alot but I think it wont be able to perform in summer because of the fan issue. Currently, I am out of country and I have no access to lenovo support. Can any one help me please?

A:[Thinkpad yoga 12] trackpad, keyboard backlight and cpu fan issue

Don't have the issues with the trackpad, but my fan too does not start at all.Everything updated, the freshest BIOS 1.30. Lenovo support unhelpful.

Read other 1 answers
RELEVANCY SCORE 70.8

Simultaniously my keyboard backlight, touchpoint and trackpad stopped working. They do not appear in device manager and reinstalling drivers did nothing. On Lenovos advice, I purchased replacement palmrest, trackpad, keyboard etc and fitted them successfully but this has made no difference. Could it be a power management issue? I've updated PM drivers. Motherboard damage? As far as I know no water or physical damage has occurred. 

A:Thinkpad Yoga (20CD) trackpad and keyboard backlig...

Also I've done various system restores and reinstalled Windows 8.1

Read other 1 answers
RELEVANCY SCORE 70.8

Hi guys Just bought the Lenovo Yoga 510 and it's amazing but the trackpad feels a bit flimsy. I'ts makes noise when I'm typing. I was wondering if someone had the same experience. Oh and the placement of the arrow up button and the right shift button is a bit unfortunate but I guess I'll get used to that. Cheers!  

Read other answers
RELEVANCY SCORE 70

Hi, Has anyone else experienced an infrequent but dull and audible popping sound from the keyboard after a few hours of usage? Seems like some parts are expanding unevenly and releasing the built-up stress. Is this normal? Thanks, will

Read other answers
RELEVANCY SCORE 70

I just purchased this laptop about a month ago for school and it has been working great. However, I have run into an issue where the trackpad does not work while pressing other keys on the keyboard. Things I've Tried: - PalmCheck, there is apparently no Synaptics touchpad driver on this computer, nor can I install one as far as I've seen. - Registry Editor, I tried following the path that several support sides recommend, but there is no "Elantech" anywhere. Computer is running Windows 10 Home 64-bit.

Read other answers
RELEVANCY SCORE 69.6

I have had my Yoga 710 Thinkpad or the last 6 months without any problems, until a couple of days ago, when my Trackpad stopped working.  There is no response from the cursor, which disappears when I use the touchscreen.  I can see the cursor when I press Ctrl, but is completely unresponsive when I try to use the trackpad.
 
I have been through the forums and tried everything short of resetting the computer with no success:
-Pressed F6.
-Tried to enable the mouse from the control panel, there was no option to enable or disable the touchpad.
-Tried every combination of deleting, updating and checking the mouse driver.
-Updated the BIOS from the website.  I also could not find an option to enable the mouse from the BIOS screen.
-Fully updated Windows 10.
-Booted up the computer in Safe Mode, no joy.
 
I am running Windows 10 on a Lenovo Yoga 710 14ISK, model 80TY, the touchpad is Synaptics.  According to the Control Panel, the device drivers are up to date, and the device is (apparently) working properly.
 
Many thanks in advance for any help offered.
 
 
Moderator comment: Model clarified.

Read other answers
RELEVANCY SCORE 69.6

I have had my Yoga 710 Thinkpad or the last 6 months without any problems, until a couple of days ago, when my Trackpad stopped working.  There is no response from the cursor, which disappears when I use the touchscreen.  I can see the cursor when I press Ctrl, but is completely unresponsive when I try to use the trackpad.
 
I have been through the forums and tried everything short of resetting the computer with no success:
-Pressed F6.
-Tried to enable the mouse from the control panel, there was no option to enable or disable the touchpad.
-Tried every combination of deleting, updating and checking the mouse driver.
-Updated the BIOS from the website.  I also could not find an option to enable the mouse from the BIOS screen.
-Fully updated Windows 10.
-Booted up the computer in Safe Mode, no joy.
 
I am running Windows 10 on a Lenovo Yoga 710 14ISK, model 80TY, the touchpad is Synaptics.  According to the Control Panel, the device drivers are up to date, and the device is (apparently) working properly.
 
Many thanks in advance for any help offered.
 
 
Moderator comment: Model clarified.

Read other answers
RELEVANCY SCORE 69.2

 i have searched through the forums and have not found a decent solution for this problem.  When I power on my laptop from off, or wake it from sleep, I will randomly lose functionality to either the Touch Screen, or both the Keyboard and Trackpad, or at other times I will lose functionality to all three.  Other times all three regain functionality and work perfectly fine until the next time it sleeps or powers off.  I see the keyboard and trackpad in Device Manager at all times, even when they don't function, on the other hand, the touch screen with swing in and out of Device Manager, The touch screen works 100% of the time it shows in Device Manager, and fails to function 100% of the time it does not show.   Any Ideas Why?

Read other answers
RELEVANCY SCORE 68.8

My trackpad recently completely stopped working. I have using the touch screen to navigate my computer. I have been to numerous sites/solutions pages and have tried to uninstall and reinstall the driver software but nothing has worked! Anyone have any idea how to fix this problem? Please & thank you!

A:ThinkPad Yoga trackpad not working at all...

I think I disabled it somehow yesterday while I was typing on it, but haven't figured out what I pushed to reverse it.

Read other 1 answers
RELEVANCY SCORE 68

HI, My Yoga 520-14IKB (Type 80X8) has a non responsive touchscreen & trackpad ,when switching on the laptop after a full shut-down.  I cannot get them to work again until restarting the laptop, then all is fine. my keyboard etc.. all work fine, Any help would be greatly appriciated. 

Read other answers
RELEVANCY SCORE 68

When scrolling with the index finger on my right hand I will regularly hover over and lightly touch the left button with my left index finger in anticipation of the link/button/text box etc that I am about to click on. I have always done this an never encoutered any issues on the numerous laptops I have owned and used in the past). When I do this on my newly axquired Lenovo Yoga 900 it causes the mouse pointer to lag momentarily. I have updated drivers (v19.0.17.57), I have turned off ALL Multi-Finger options (2-finger, 3-finger and 4-finger) and reduced Palm Tracking to the minimum. Is this behavior isolated to me, or are other experiencing the same behavior? Any help would be greatly appreciated. 

Read other answers
RELEVANCY SCORE 67.6

Ever since a Windows update took place last night, my keyboard and trackpad won't work. I've tried a system reboot using the recovery key, and tried to perform a Lenovo system update but nothing has worked. I tried to update the BIOS on the Lenovo support site but there is no option for Windows 10, only Windows 8.1, as you can see here: http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y40-80/downl... If anyone has anything else for me to try I'd really appreciate it.

Read other answers
RELEVANCY SCORE 67.6

hi guys i bought my hp laptop yesterday i use it for gaming but when i downloaded and started my game i realised that my trackpad doesn't work while i use my keyboard. how can i fix this ? thanks











Solved!
View Solution.

A:Trackpad not working while i am using my keyboard

Hi, Normally, you just need to turn off SmartSense or PalmCheck the Synaptics control panel - however from what I've seen, this no longer seems to work for Windows 10 versions of this driver. You may be able to get around this as follows. First, download the Synaptics driver on the link below and save it to your Downloads folder. Synaptics Driver Version 17.0.18.8 Turn off your wireless card ( should be f12 ). Open windows control panel, open Programs and Features, right click the current Synaptics driver and select Uninstall. When complete, restart the notebook. When windows has reloaded, open your Downloads folder and run the Synaptics installer - when this has completed, restart the notebook again. Open the Synaptics settings panel, disable SmartSense or PalmCheck and then check if the touchpad will now work with a keyboard key held down.  If it does, turn your wireless card back on and use the utility on the following link to prevent Windows 10 from automatically updating the Synaptics driver. https://support.microsoft.com/en-gb/kb/3073930 Regards, DP-K

Read other 6 answers
RELEVANCY SCORE 67.6

Hi,I have a hp stream and I unplugged my external hdd when the laptop was powered off and now my keyboard and track pad is unresponsive apart from f12. I've tried tapping on f11 when the system was starting up but that's not working. I've plugged in a USB mouse and that worked fine, then tried a USB keyboard but that wasn't working Neither.

Read other answers
RELEVANCY SCORE 67.6

Hey guys, i'm stumped.
 
Laptop Info:
Toshiba Satellite L75D-A7283
Windows 8.1
 
Track pad doesn't work. All started randomly one day when I started the laptop up. Just didn't work. Now the keyboard will stop  working after about 10 minutes.
Things I've tried:
FN Key  + F5 (enable/disable trackpad)
Double tapping the top left corner of track pad.
Uninstalled all trackpad drivers, restarted, let windows install drivers.
Uninstalled all trackpad drivers, restarted, installed Toshiba Drivers
Checked BIOS for disabled Trackpad.
Lastly, reinstalled windows 8.
 
I got nothing. I'm stuck.
Any suggestions?
 
Picture of error; http://i.imgur.com/jTMau9y.png

A:Laptop trackpad not working. Keyboard stops working.

Ruhhh rohhhh. No one has any ideas?

Read other 14 answers
RELEVANCY SCORE 67.2

 Hi, I have a ThinkPad Yoga 12 2nd gen with these specs: -Processor: Intel core i5-5300U-Ram: 8GB-Hard Drive: Samsung 850 Pro 512GB SSD (installed by myself) and SanDisk 16GB PCIe M.2-Screen: Full HD 10 point multi-touch with Wacom digitizer-BIOS: JEET78WW (1.27) The trackpad and trackpoint on this laptop has stopped working the second time and with that, the CPU fan has halted as well, with the backlit function of the keyboard non-working as well. The fan is really important because my heavy-duty use of this machine makes it really hot real quick. My laptop is pretty much useless without it and want a solution for it. I did try to update my BIOS for this because on some forums, this was an issue fixed by updating their BIOS. The system does not recognize the Synaptics trackpad and trackpoint (yes the TRACKPOINT is not working as well) and I have tried downloading the drivers of the trackpad, but to no luck the system did not recognize the trackpad. It seems as if there is a faulty connection physically, but I could not figure it out. The first time it happened, I sent it back for an in Depot Service, but this time around, I am out of warranty and when I asked a ThinkPad Certified Technician, he recommended me to simply buy a new machine rather than getting it serviced because it would cost me more than half as much of the original price of my laptop. I really like this laptop and don't want to change it, but if I have to, the 8th generation Intel pro... Read more

Read other answers