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unable to burn cds (cd burner or software not found) and unable to download itunes up

Q: unable to burn cds (cd burner or software not found) and unable to download itunes up

I am having two problems with itunes. I am unable to download the most recent download 10.6.3 and have been unable to do so since 10.6.1. It says errors occurred while installing the updates. If the problems persist choose Tools>Download Only and try installing manually. When I do, I end up with "error writing to file:C:\Config.Msi\2456585e.rbf" and have no idea what that means.
I am also unable to burn any cds. When I try to, it say disc burner or software not found. I have burned cds in the past.
I have a sony vaio with vista on it and the following:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3061 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 182449 MB, Free - 104594 MB;
Motherboard: Sony Corporation, VAIO
Antivirus: Kaspersky Anti-Virus, Updated and Enabled

RELEVANCY SCORE 200
Preferred Solution: unable to burn cds (cd burner or software not found) and unable to download itunes up

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: unable to burn cds (cd burner or software not found) and unable to download itunes up

1. I'd uninstall the cd burner you are using, uninstall all itunes software, then use ccleaner to run cleaner.

2. Restart your vaio, and install fresh versions of itunes, cdburner xp.

http://majorgeeks.com/CCleaner_Slim_d4191.html

http://majorgeeks.com/CDBurnerXP_d4242.html

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RELEVANCY SCORE 90

Hi, I have a Dell Inspiron 1520 Laptop and my OS is Vista Home Premium SP2-32bit and a few weeks ago it's optical disk drive packed up. I purchased a Samsung SE 208 ext. portable CD/DVD burner as I use iTunes frequently for importing music albums, this it does very well. However, earlier today I attempted to burn a disc but was unable to do so because after placing blank disc in the ext. burner's disc tray and pushing in, the laptop's disc tray automatically slid out and iTunes asked me to place a blank disc in it's tray!
What I would like to know is, do I somehow have to disable/uninstall the laptop's disc drive or is it a case of the ext. burner not getting enough power from the one USB socket connection or do I need to connect with a Y cable for the extra power to fire it up.
I hope I've managed to convey the problem clearly and I would be grateful for any help.
Many thanks.
 
Brian67

A:Unable To Burn Discs With Ext. CD/DVD Burner

 I've always used Nero or Roxio for burning discs when my computer didn't come with software for the purpose.  I see Amazon has them for $15 and up.
 
Good luck.

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RELEVANCY SCORE 89.6

I recently updated to iTunes 8 and can no longer burn cd's through iTunes. I am able to sync my ipod w/o problem, but whenever I open iTunes, I have a pop up which states: "The registry settings used by the iTunes drivders for importing and burning CDs and DVDs are missing...". Once I click "ok", iTunes does open, but then when I try to burn a disc, it says "Disc recording not found". I have tried uninstalling/reinstalling iTunes several times, as well as installing older versions. I have also installed gear software (as suggested in other help forums), but this did not help either. I have also tried the "repair" feature, doesn't help. Not sure if this problem is specific to Vista and the new version of iTunes or a recent update (important update per windows) installed on computer.

 

A:Unable to burn cd's in iTunes 8.2.0

Welcome to TSG:
Apparently,quite a few folks are having this issue,according to the discussion posts over on the Apple Itunes forum.

Maybe this might be helpful.
http://support.apple.com/kb/HT2615
 

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RELEVANCY SCORE 89.2

[I bought a new HP laptop, and it came with Vista Ultimate. It also came with Roxio. I have Nreo, but it isn't installed on my laptop. I've burned CD's and DVD's using CloneDVD2 and Windows media. When I try itunes, it says disc burner or software not found. can anybody help me with this problem

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RELEVANCY SCORE 89.2

Does anyone remember the fix for this... I wa following thread but it has expired?
 

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RELEVANCY SCORE 89.2

I have Itunes 8.1.1.10 and when I try to burn an audio disc the message "Disc burners or software not found". I have read of a similar problem with DAEMON Tools installed but I don't believe that I have that software. The USER also has administrator rights. Can anyone help with this?
Thanks

A:ITUNES disc burner or software not found

So you can not burn a disk with iTunes, but you can with other programs?
Try reinstalling iTunes.

Can you access a disk in your CD/DVD drive?
If not, check the device manager (Start Run devmgmt.msc)
Look for your CD/DVD drive there.

Try those for a start, let me know what happens.

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RELEVANCY SCORE 89.2

When trying to burn a cd from Itunes I receive an error message stating "disc burner or software not found". I'm using the most recent Itune version (9.0.1.8). I am able to burn a cd from my Windows Media Player. Any help is appreciated. Thank you.

A:Itunes says disc burner or software not found

Take a look through this post: http://discussions.apple.com/thread....70467&tstart=0

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RELEVANCY SCORE 89.2

I went to burn a cd in itunes, which I have done a number of times. It says "disc burner or software not found". I have been on many forums about the topic. The forums said make sure you are an administrator on your computer, which I am, delete daemon tools and SPTD if you have them, which I don't think I do but don't even know what that is (I don't see either of them in my programs list), make sure you have a factory installed internal disc drive, which I do, make sure you have the latest itunes, which I do. Any ideas???
 

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RELEVANCY SCORE 89.2

this seems to be a universal problem. No answers have solved the problem for anyone. Im running vista 64 and itunes 8 Is there no way to get the damn programs to burn cd's after you pay for them?
 

A:itunes disc burner or software not found

My ITunes screen has a button on the bottom right hand corner of the window titled "Burn Disc" where I can burn songs from any of my playlists. Have you tried that?
 

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RELEVANCY SCORE 89.2

I can not burn cd from playlist anymore. Always get disc burner or software not found message in Itunes. This has happened since latest Itunes update. Also installed service pack 3 with problem preexisting. I uninstalled and reinstalled Itunes multiple times with same result. The burner works fine in other programs. I have searched multiple forums with others having the same problem and no success. Itunes support is a joke with them being impossible to get a hold of, and apple sending me articles from itunes support that do not pertain to the problem. I would greatly appreciate the help! Thank's John:

A:Itunes disc burner or software not found

Had the same problem this morning and was hoping that this could be remedied by restarting. My Nero seems to work fine for burning. I have a registry fix software that I am going to run to see if that will do the job.

Never had this problem before.

Did you uninstall and reinstall Itunes? If you do, do you lose all your playlists? That was my worry...

Anyone? Help !? Thanks

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RELEVANCY SCORE 89.2

I've used iTunes for disk burning and playing for several years w/ out problems but recently rec'd the "Disk Burner or Software Not Found" when trying to burn a playlist onto a blank disk. I've also noticed that iTunes will no longer play or recognize audio cds.

The usual solutions online for older versions of iTunes don't seem to apply to me and as far as I can tell I'm the administrator on my computer and on iTunes. Below are the basic specs:

Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1501
iTunes 10.1.1.4
QuickTime 7.6.9
FairPlay 1.10.14
Apple Application Support 1.4.1
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.3.0.69
Apple Mobile Device Driver 1.52.0.0
Bonjour 2.0.4.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34

Any help would be appreciated. Thanks.
 

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RELEVANCY SCORE 89.2

I recently found this site and saw the fix for the no burner found. But...I do not have any SPTD files.
Is there any other fix out there? Or some other driver file to get rid of?
My os is: Windows Vista Home-Premium.
Itunes was working fine. I had the 7.1 v i think. It quit when i had that version. It started the no disc burner and i uninstalled and reinstalled itunes 3 times. Upgraded to the 8.2.1.6v. And it is still doing the same thing. This also happened to my daughters. Same thing only hers quit working about a month sooner then mine.

Does anyone know if Apple itself has a fix for this seemingly HUGE problem. It is frustrating having all my music and not able to burn.

Any help would be greatly appreciated.
Thanx...Sandra
 

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RELEVANCY SCORE 89.2

I am having a problem with itunes and Windows media player not letting me burn disc. I have Windows xp laptop.
 

A:Itunes disc burner or software no found

What exact error are you getting?
 

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RELEVANCY SCORE 88.4

When I insert a blank audio CD, and click on File/Burn in iTunes, it asks me if I want to burn an audio CD, etc., and then indicates that it is burning the first track that I have chosen. At this point it simply hangs, and after some minutes, as nothing further has occurred, I end up having to eject and dispose of the disk. Has anyone any suggestions as to what is going wrong and what I can do about it? I am using iTunes 11.03. Thanks.
 

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RELEVANCY SCORE 88.4

I'm using a Toshiba PC, Win XP, and all Microsoft XP updates. When I try and burn a CD using Itunes, it burns a few songs, and then cancels. Other online forums have had this mentioned, with no solutions, so I'd thought I'd try here. It seems like an event that just affects some users, with no clear etiology. Any ideas?

A:Unable to burn complete CD from Itunes

well, 1st off, because its happening in windows xp, i'll be moving it there, as this is the mac forum. second, what is the exact error that it is giving you? and what kind of cd are you trying to burn, and what kind of files are you trying to burn from.

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RELEVANCY SCORE 88.4

I am having the same problem here...I just downloaded iTunes 7.1.1 and now it gives me the "disc burner or software not found" message. i have un and re-installed this on my laptop and that did not work, and I am always logged on as the admin. I only have one drive, and it is recognized in iTunes under the Advanced Burning tab.

This is so aggravating! Any suggestions on how to fix this problem?

Thanks!
 

A:itunes message--disc burner or software not found

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RELEVANCY SCORE 88.4

After installing a new hard drive and reinstalling all the software- I can use itunes but when i try to burn a cd I get the message "disc burner or software not found" I am able to burn a cd with Roxio easy cd creator 5.2 so I know the cd burner is ok-- This all worked before I changed hard drives-- I did not ghost-- i re installed all the software.
Below is the cd diagnostics from the itunes software

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Computer Corporation Dimension 4550
iTunes 7.0.0.70
CD Driver 2.0.6.0
CD Driver DLL 2.0.6.0
LowerFilters: Cdr4_xp (5.2.0.91),
UpperFilters: pwd_2k (5.2.0.91), cdralw2k (5.2.0.91), GEARAspiWDM (2.0.6.0),
Video Driver: NVIDIA GeForce4 MX 420\GeForce4 MX 420
IDE\DiskHDS728080PLAT20_________________________PF2OA27A, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskST3160021A______________0000, Bus Type USB
IDE\CdRomHL-DT-ST_CD-RW_GCE-8481B________________C102____, Bus Type ATA, Bus Address [1,0]
IDE\CdRomLITEON_DVD-ROM_LTD163___________________GDHF____, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

Current user is an administrator.

D: LITEON DVD-ROM LTD163, Rev GDHF
Drive is... Read more

A:Solved: Disc burner or software not found in itunes

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RELEVANCY SCORE 88.4

I am having the same problem. Only I'm afraid to reinstall my itunes because then, won't I lose all the songs I already have? I've never burned a disc from my itunes yet. I had just attempt to do it just now. So am I suppose to down load a software first? Please help.

Thanks,

Souriya
 

A:itunes message--disc burner or software not found

Hiya and welcome, souriyak

I've moved you to your own thread, as that one was already Solved

I don't have ITunes on my pc, but are the music clips stored in a folder in Windows Explorer? If you go to where they're stored, then move them to a new folder, created just for this problem:

Open Windows Explorer, and navigate to My Documents. Create a folder called, say iTunes. Go to where the music is stored already, and drag and drop the files into the new created folder.

If they only go as shortcuts (with the little arrow on like some Desktop icons), then do this. When you're ready to move the files, rightclick and drag them instead of leftclick. When you release the mouse, select Move Here.

Then, reinstall the software.

As for burning from iTunes, again I'm not sure, but I'm certain others may be able to help you

Regards

eddie
 

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RELEVANCY SCORE 88.4

iTunes burned perfectly for 1st month or 2 (cpu bought in Aug), then last 2+ months cant burn & posts error message "Disc burner or software not found". CAN burn using windows MP & other software, just not in iTunes.

Googled prob & found this previous thread here:

http://forums.techguy.org/multimedia/503165-solved-disc-burner-software-not.html

nothing listed in that thread seemed to help...so I decided to join forum and post my own thread. I am somewhat noob, but eager to learn & get this prob solved. Please Help!

Things Ive tried to solve issue:
*uninstall & re-download iTunes
*search for Damon tools for possible removal; unable to find on cpu...?
*search for SPTD.sys to remove; did not find it in spot where older thread above said to look

cpu has Windows VISTA, i did list some cpu specs under that icon..

thanks...any & all help is mucho appreciated.

-Harkness
 

A:Itunes error: Disc burner or software not found

any1 help?

if i posted this under the wrong subject, plz let me know
 

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RELEVANCY SCORE 88.4

All of a sudden, for some reason, I am unable to burn an iTunes CD playlist to CD-R. I have already burned several iTunes playlist CD's without any problems at all, but NOW whenever I click the Burn Disc button I get the following blinking message: Disc burner or software not found...

I have read through the iTunes Help articles but have been unable to resolve my problem. The current playlist I am trying to burn hasn't been burned before, so that is not the problem. I even went to Windows Update and downloaded everything in sight, and that didn't help.

Could I somehow just be overlooking or missing a very simple step which would allow me to burn a CD, or could there be an actual problem of which I'm unaware?

(I have a DELL Dimension 8250 PC with Windows XP Pro.)
 

A:(Resolved) iTunes: Disc burner or software not found...

Hiya

Found this in the iTunes forum:

I just wanted to thank you for trying to help me out with my problem. I actually figured it out (sort of) by accident. What I did was open up my HP RecordNow burn program first THEN opened ITunes and I had no problem. I think what was happening was ITunes couldn't read my external burner until the HP software was activated. I say this because after I burned my disc, I tried to play it in my internal CD-Rom and I crashed again. Apparently, my system will only recognize one drive at a time. Click to expand...

http:[email protected]@.599d9575

Whats the software that you're using? Also, do you get any error numbers with the message?

Regards

eddie
 

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RELEVANCY SCORE 87.2

I have previously had problems with malware etc, i followed the instructions in the hijack this tute (downloaded Ad-Aware SE, SUPER antispyware. Mcafee stinger etc).

Prior to this i had no problems burning, i think i might have deleted something important when i was cleaning my computer.

I have tried to fix it by repairing itunes in the "add/remove program" control.

There doesn't seem to be anything wrong with the actual DVD/CD drive, it seems to be installed fine.

How do i find out if i have deleted something important and how do i get it back?

A:Burning Error Itunes (xp) "disc Burner Or Software Not Found"

Hi lucyjee! Please note that while working on a HJT log with a member of our HJT team, it is strongly advised to NOT make any changes to your system, as this will complicate things for our HJT team members making it more difficult to help you rid your computer of malware. It is also unadvised that you make any changes to your system (installing/removing anything) unless told to by the person(s) working your HJT log. If after you've been given the "all clear" by SifuMike, and your cd/dvd drive is still not acting right, then please post again and we'll go from there.Thanks for your cooperation! HERE is your HJT log thread.

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RELEVANCY SCORE 87.2

I've been humming along burning xmas cd's and wham, all of a sudden, itunes froze; did restart and when i went to burn more music onto a cd, the above message "disc burner or software not found" appeared.

I use windows and am not on a mac
please help

thanks

fredo
 

A:Solved: itunes message--disc burner or software not found

Hiya and welcome

I've moved you to the Multimedia forum for more response

Have you tried uninstalling iTunes, go to Windows Explorer and under Program Files, delete the folder for iTunes. Reboot, then re-install iTunes.

Regards

eddie
 

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RELEVANCY SCORE 87.2

Hi there,

I have recently installed the Windows 8 and been loving it until yesterday when I went to burn a music CD through ITunes and was told that "Disk Burner or Software was not found"

I then tried Windows media player as well and found the same problem. I have tried to search and follow what people are saying but I am not having much luck

When I have gone into the device manager the DVD/CD ROM is there and say that all drivers are up to date.....

Can you please shed some light on this problem for me and please remember in stupid people terms not a IT guru

A:Disk Burner or Software was not found in either Itunes or Media Player

Hey there.

It's probably happening because, as you've said - "DVD/CD ROM" - if that is exactly what is showing in the device manager for the drive itself, then the drive is not a burning type of drive.

Can you type out the exact name of the drive in full, or even make a screenshot of what it shows?

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RELEVANCY SCORE 81.6

I have downloaded an earlier version of iTunes, version 10 I think. As I preferred it to the latest version.
It downloaded successfully but when I try to run it I get the following message, The file iTunes library.itl can't be read because it was created by a newer version of iTunes

I have deleted the newer version of iTunes and am now concerned that I have lost my info. How can I get the earlier version to run?
Any help would be appreciated.
I am running windows 7.
 

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RELEVANCY SCORE 79.2

Hi, this is my first post. I hope I am doing this right. Okay, I've been googling for days now, and still no solve for this problem I'm having with iTunes on my Toshiba Satellite. I've burned cd's before with it, but now it says that it does not detect my burner. It still reads cds from that drive, but won't burn to them anymore.

Here's iTunes diagnostics:
Microsoft Windows Vista x64 Home Edition Service Pack 1 (Build 6001)
TOSHIBA Satellite A305
iTunes 8.0.1.11
QuickTime 7.5.5
FairPlay 1.0.15
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.1.13
Bonjour 1.0.5.11 (118.5)

iTunes Serial Number 45B12E1BB108B5DF

Current user is an administrator.
The current local date and time is 2008-10-09 11:21:29.
iTunes is not running in safe mode.

Video Display Information

Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****

No external plug-ins installed.

**** CD/DVD Drive Tests ****

No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.0.7.5),

Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
I have RE-installed iTunes twice, have never even heard of Daemon, haven't had any help from any of ... Read more

A:iTunes "Disc Burner or Software Not Found" with Toshiba Satellite A305, vista

Welcome to TSG.
Thanks for the informative information, and the correct English!
Looked here? http://forums.ilounge.com/archive/index.php/t-30750.html
 

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RELEVANCY SCORE 77.2

I read all information under Security.. I printed down all the instructions for making sure that my computer is as protected as possible and made necessary changes. Now I am unable to download and install a program from aShampoo. I have many of their programs so this shouldn't be a problem. I have no idea which change I made as recommended in your security "to do" list so am hoping someone can tell me how to fix this.

Can't even run your free Sysinfo utility which I have been able to run in the past. Get the same message: Sysinfo.exe failed - blocked.
 

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RELEVANCY SCORE 77.2

My HP laptop has recently been wiped and reset due to a virus. I have installed windows XP 3 and have been trying to download Skype and something that will allow me to play dvds again. However whenever I try to download things I get the message that the particular software is not a valid win 32 application. What does this mean and how can I get my computer back to the way it used to be??!
 

A:unable to download software

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RELEVANCY SCORE 77.2

Hi, I am currently experiencing what I believe to be a virus on one of my computers. I get onto the website, click on the download tool to get the hijack this to help me sort through and find the virus, then my computer gives me the error that Microsoft encountered an error and needs to close. I have been having problems for the last two days with internet explorer closing down automatically while I am surfing the web. It is only on one of my computers, so I know that it isnt my ISP. Can you help??

A:Unable to download software

hai, hope i can help u better!!!!

wat is the version of internet explorer

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RELEVANCY SCORE 76.4

Hi,

Since starting to run Windows 8.1 a couple of weeks ago I have been unable to open iTunes, Getting the messages. 'The program can't start because MediaToolbox.dll is missing form your computer. Try reinstalling the program to fix this problem' & 'iTunes was not installed properly. Please reinstall iTunes. Error 7 (Windows error 126)'.

When I try to uninstall iTunes I get this message 'The feature you are trying to use is on a network resource that is unavailable. Click OK to to try again or enter an alternate path to a folder containing the installation package 'iTunes6464.msi in the box below'

I have no idea what to do to resolve either problem. I'm not very technical so very simple language would be greatly appreciated.

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RELEVANCY SCORE 76.4

Hi there,

I originally posted on the HJT forum but "pancake" found my computer to be relatively clean. I did everything suggested and still can't download new software. I'm not sure if you are able to see that thread but this was my original email:

Hello,
First let me say I am no techy and that's why I am here... I hope I can explain this properly for you. I am having problems downloading new software, programs or upgrades. The error I keep getting, is that my system is failing to find C:/program files/common files... I started by trying to upgrade my itunes software and noticed that it might be because it requires service pack 4 and I only have 2. So I went to load the microsoft updates and it loaded a few things but failed on the sp4 and a security update. It prompted me to download Internet Explorer 7 which I thought I already had, but I thought maybe there was a problem with it so I proceeded. It removes the current version and then you have to restart. At this point it failed to initialize, "0x0000005" and I had no more internet! Luckily I had Opera installed, figured out how to do a system restore so I did that but now I am back to the original problem. I ran spyware doctor as it was already downloaded on my system but it is asking me to register before it cleans up the 120 infections it found!!! Some high severity, some elevated but majority low. Before doing that I thought I would come here and see if I had any other options. I can't down... Read more

A:unable to download new software or XP upgrades

hello and welcom to TSF

first let me ask , do you have access to a Windows XP instalation cd/ disk

it must be the same version that you have installed on your pc

if not you can barrow one from a friend / family member / co worker as long as it is the same version as in ( XP Home / XP Home sp2 / XP Professional / XP Professional sp2 / ect..

i ask for you need to run a ( sfc ) system file checker

steps
------

start

run

type in ( cmd ( enter

type in ( sfc ( enter

type in ( sfc /scannow ( notice the space between sfc & / ( very inportant

have the cd/disk ready for your system may ask for it

if it dose then incert the cd /disk , the scan will resume

minimize the cd/disk splash screen so you can see the progress

when done remove the cd/disk

reboot

defrag

Mike

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RELEVANCY SCORE 76.4

You folks just helped me reinstall windows and now I can't download the printer software. When my computer starts it says it recognizes that I have a new hardware device plugged into the USB port. It specifies my printer. I tell it that the software is in D: but then it says it was unable to find the software. When I try to just run the CD by itself it starts, then it says it can't install because my printer is not plugged in. Can you please help me?
 

A:unable to download printer software

what version of windows? 98, im guessing. what brand and model is your printer? do you have a printer driver cd? we need more information to help you
 

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RELEVANCY SCORE 76.4

I dont know if this will come across easily, but I had word 2000 on my laptop and used that once my trial for word 2007 expired. recently everytime i have opened word, then the 2007 version has opened which i cannot use and need to get access to my previous one urgently. also i have had to use mozilla firefox as i had problems loading internet explorer. i now have problems downloading anything which i dont understand. i have not done anything different with the laptop. can anyone help out or shed light on what has happened??
 

A:Disappearing software and unable to download

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RELEVANCY SCORE 76.4

Hi Guys,

I'm using Windows XP SP2 and from past couple of weeks I'm unable to download or install new software. The download (ESPECIALLY the .exe files) stops at 99% regardless of the browser and the .exe files don't get installed. I used Malware Bytes to scan and remove any threats, still the problem persists. Kindly advise.

A:Unable to Download and Install new Software

My first suggestion would be to upgrade to SP3. You should not be running a system with SP2 due to the security risk of doing so. If you have restore points enabled you can try going back to a previous point before the issue happened.

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RELEVANCY SCORE 76.4

I can't download or update it says stuff like there is no internet connection or failed. This is something newthe update part wasn't but I could download stuff I ran a mal-ware scan nothing as well a s microsoft essentials ant- virus nothing there either. Also the loading of web pages are moving very slowly. Here is a recent HiJake Log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:02:49 PM, on 11/27/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Panda USB Vaccine\USBVaccine.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\rundll32.ex... Read more

A:unable to download software updates.

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RELEVANCY SCORE 76.4

Can anyone help me????

I can't download any software upgrades over the net.

When I select download I get the next page of Internet explorer as a blank page except for a box in the top left hand corner which contains a small square, circle and triangle.

Any ideas?

Thanks

 

A:Unable to download software upgrades

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RELEVANCY SCORE 76.4

I've been trying to dowload the software to use this product.   I've downloaded it a few times now, and each time I do I'm instructed to restart the laptop, and when it restarts there is no sign of anything having been downloaded.   

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RELEVANCY SCORE 76.4

Howdy folks, Not entirely sure that my problem is with Vista actually but this forum seemed the most fitting.

Quite simply my issue is that for the past 2 months or so I have been unable to successfully download any software from any website. The downloads always acts like it is doing its job (downloading verifying and installing) but after its fnished the download window automatically closes I never tell it to close after download) and the software cannot be found anywhere on my system.

If any more information is needed just ask and Ill be happy to supply it.

Thank you for your time,
Ignatious Naphtali

A:Unable to Download *any* software or programs

What browser do you use? And I think you might have a spyware issue, although there might be a mishap in the Vista finetune settings.

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RELEVANCY SCORE 76

Trying to streamline (un-gunk) this laptop and no original discs, except for Office 2003, which I reinstalled successfully. Word, PowerPoint, and Excel are fine but Outlook gives me the "Application failed to start because OLEACC.dll was not found." Also, I can click on ADD/REMOVE, but nothing happens. All this on a Dell Inspiron 8600 with Pentium 1.56 GHz and 512 Mb RAM, running XP Pro version 2002, SP3. I recently updated to AVG v8.5 and did a complete scan (successfully). Please send lawyers, guns and money.
 

A:OLEACC.dll not found. Unable to ADD/REMOVE software

Hi!

I'm not sure if it's gonna help but take some time reading through the following threads. Some of the solutions found there could work for you:

http://forums.techguy.org/all-other-software/162630-kazaa-oleacc-dll-install-problem.html

http://forums.techguy.org/windows-95-98-me/145978-oleacc-dll.html
 

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RELEVANCY SCORE 75.6

I'm not sure when it began, but I saw a notification saying I did not have antivirus software installed. I did actually (McAfee), but now not only will McAfee not work, but I cannot update it or download any new antivirus software. Also affected is iTunes store. A friend gave me Malwarebytes' - Anti-Malware on a flash drive and I was able to install it. It found and removed at least one Trojan and some registry issues. I also ran Hijack This - the log is listed after the following Malware one. I am at a loss, and am experiencing major downtime from my work. I REALLY need (and would appreciate!!!) some help.Here is what Malware log's says: 7/21/2009 4:52:41 PMmbam-log-2009-07-21 (16-52-41).txtScan type: Quick ScanObjects scanned: 120842Time elapsed: 9 minute(s), 34 second(s)Memory Processes Infected: 0Memory Modules Infected: 0Registry Keys Infected: 4Registry Values Infected: 0Registry Data Items Infected: 4Folders Infected: 0Files Infected: 0Memory Processes Infected:(No malicious items detected)Memory Modules Infected:(No malicious items detected)Registry Keys Infected:HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> Quarantined and deleted successfully.HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{09f1adac-76d8-4d0f-99a5-5c907dadb988} (Rogue.Multiple) -> Quarantined and deleted... Read more

A:Unable to update or download antivirus software

Hello Metzger,Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.Thanks,tea

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RELEVANCY SCORE 75.6

Hi, I only noticed this problem a few days ago. I tried downloading ESET online scanner but whenever I click download or go to the direct link for the file I get a blank screen and the download doesn't start. Even if I "Save link as" it says Starting.. in download manager but never starts. I cannot view videos on websites like Twitch.Tv even though my flash is updated but I can view videos on YouTube. I also cannot visit hotmail.com even though it says loading the page isn't loading. This also happens on both of my computers.

A:Unable to visit certain websites and download certain software

I think I may have had a faulty router or my router had a virus some how because I switched my routers and I fixed my problem.

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RELEVANCY SCORE 75.6

I recently found it necessary to restore my system from a dedicated Compaq restore partition. The big downside for me is that it restores everything to original software dated 2005. I lost all of my hard copies and upgrades in a move so I'm stuck. Realizing that my virus software was 5 years out of date I attempted to uninstall it and download Avast as a temporary measure until I could get moved and install the free McAfee Suite. I removed the 2005 version of Norton. After the removal process. I checked to be sure that the Windows firewall was in place and active and I noticed that there was an "unexplained error" with the Windows firewall. I tried to download Avast but got an error message. I tried AVG and got the same result. The problems seemed to increase with the new restore and I started to suspect a virus. After awhile IE8 was affected as was anythng I tried to do on a Microsft site through IE. I switched to Chrome and was able to make some progress, but then chrome started having issues. I then did another restore to a different HD and a fresh partition. It would seem that the IE8 issues were likely attributed to the conflict with the Google toolbar so I was able to resolve that. With the new restore though, I got four error messages on first boot regarding Norton and I was unable to access it. I went to the Symantec website and used the "all in one" uninstaller which allowed me to remove the Norton software. I then tried to downlo... Read more

A:Unable to download or change virus software

While reviewing my post I realized that the DDS and Attach files were made prior to uninstalling the Norton virus software. New copies are attached here


DDS (Ver_10-03-17.01) - NTFSx86
Run by Compaq_Owner at 21:01:45.60 on Wed 07/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.958.645 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
svchost.exe
C:\Program Files\Compaq Connections\5577497\Program\Compaq Connections.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLService.exe
C:\Program Files\BELKIN USB Wireless Monitor\WLanCfgG.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard... Read more

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RELEVANCY SCORE 75.6

hi, im currently using windows internet explorer 8 and have windows Vista home edition as my operating system. For the last few days ive been unable to download any software from the internet (been trying to get a few things of Download.com without success), its not just a problem with websites either...its the same with attatchments with emails sent to my email accounts, i can't open the attatchments or save them in any way. When i click anything i want to download/save the window will come up giving the option to 'run' or 'save' but although it goes through the motions, nothing happens, its as if the file disappears. Ive already tried things like turning of all my firewalls and anti virus software but still no luck. I'm guessing its a security feature within explorer thats preventing this stuff from downloading but ive no idea really, it could be something in vista. any help appreciated, cheers

A:unable to download software/email attatchments/anything!

Start by downloading Vista SP2. Also use the IE Repair Tool.

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RELEVANCY SCORE 75.6

Hello All,I am running Windows Vista Home Premium and have had McAfee Security Centre installed for about 6 months now. It has been updating automatically every day (almost) since then until last weekend. Now it won't update / download for reinstall and I cannot download other Antivirus / malware programs either.Here's the long story:Last Saturday a little banner popped up telling me that McAfee had been unable to update, maybe corrupt and therefore needed reinstalling. I went onto the McAfee site, logged into my account and attempted to download the most up-to-date version on the site. "Unfortunately the link seems to be broken". So I went hunting for other ways to that file but could find none.I contacted McAfee tech support by email and the suggested that I may need to remove the old version first using their removal tool (MCPR.exe) which I was also unable to download!I then contacted McAfee tech support via their real-time internet chat and the person at the other end simply kept telling me to dowload MCPR and try to reinstall. I told her I couldn't but she then said she'd email me full instructions and vanished.At about this time I noticed that I was being redirected to wrong pages from Google and suspected a virus (rather than a McAfee server error which I had been thinking up til now) so I did an extra in-depth scan of the whole computer and found 2 instances of NTOSKRNL-HOOK Trojan which I managed to eventually clean by running McAfee in ... Read more

A:Unable to download / update ANY antivirus software

Hello let's try this..Some types of malware will disable MBAM and other security tools. If MBAM will not install, try renaming it.Before saving any of your security programs, rename them first. For example, before you save Malwarebytes', rename it to something like MBblah.exe and then click on Save and save it to your desktop. Same thing after you install it. Before running it, rename the main executable file first***Right-click on the mbam-setup.exe file and change the .exe extension to .bat, .com, .pif, or .scr and then double-click on it to run.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files, right-click on mbam.exe and change the .exe as noted above. Then double-click on it to run..***Another work around is by not using the mouse to install it, Just use the arrow keys, tab, and enter keys.***Open up command prompt, type in following commands: XP >> click the Start menu at the lower-left of your computer's desktop and select "Run". Type cmd into the Run box and click "OK".Vista >> click the Start menu at the lower-left of your computer's desktop and Type cmd in the search box.regsvr32 mbamext.dllregsvr32 ssubtmr6.dll regsvr32 vbalsgrid6.ocxregsvr32 zlib.dll ****If you cannot use the Internet,you will need access to another computer that has a connection.From there save mbam-setup.exe to a flash,usb,jump drive or CD. Now transfer it to the infected machine, then install and run the program. If you cannot transfer to or ... Read more

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RELEVANCY SCORE 75.6

I am referencing a Toshiba laptop Satellite A665 running windows 7, 64 bit, Internet Explorer. I am unable to download any new programs including GMER, DDS, and Defogger for disabling CD emulation, anti-malware or virus updates, adobe flashplayer, etc. even in safe mode. I occasionally get redirected. All files, photos, music, have become hidden and relocated. I am in the process of finding these files and returning them to the original folders and "unhidding" them. Adobe flash player is no longer installed and as I stated above I am unable to download it again. I have attached a copy of the error message when I attempt to download flash player...this error message applies to all download attempts. Upon starting or restarting the computer I get an Run DLL error message that states there was a problem starting C:program data/java backup online .dll and it reads that the specifide module could not be found. I have attached a copy of this error message. I am unable to access the C drive documents and settings...error message reads that access is denied. Upon starting internet explorer I recieve an error messages that reads "a program on your computer has corrupted your default search provider setting for internet explorer" I have attached a copy of this error message as well. Before the problem with downloading occured, I downloaded and scanned the PC with Malwarebytes, and RegCure with no success.

Thanks

A:malware/ virus - unable to download software, etc.

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.Orange Blossom

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RELEVANCY SCORE 75.2

okay, this is my first post on techspot! I apologize in advance for what might be a very newbie question.

I need to access an older IDE drive in my computer. I have successfully accessed the drive. The OS for this particular drive (Samsung drive) is Windows XP

This is the first time I have accessed this drive on our "Hackintosh" as we mainly use the Mac drive, but my M-Audio only works on this particular drive, as the other drive we have uses Windows 7 OS which is not compatible with the M-Audio and Pro Tools. *Note in total we have 4 hard drives: 1 for Mac, 2 for Win 7, and 1 for Win XP

So, here is where I am confused....when I boot up the old IDE drive, and access Win XP, the Found New Hardware wizard begins detecting a ton of new hardware:

1) ethernet controller
2) PCI device
3) SM Bus Controller
4) Base System Device

I tried following the Wizard's instructions, but it is unable to find software on my system or via searching online.

The only discs I have for our computer are, the graphics card and motherboard. I am not even sure if it is detecting my LG DVD drive.

How do I methodically locate and install the hardware for all of the above hardware?

How do I check to see what hardware has been successfully installed?

Thanks!
 

A:Found new hardware wizard unable to locate software

Hi Sydney1 :wave:
And welcome to TechSpot!

You should be able to find the latest drivers for your computer by looking at computer/motherboard vendor's website and looking for your particular model (from your system specs you have Gigabyte? look here)

Which XP Service Pack (SP) level do you have installed?

Windows should be able to provide some more detail about those Plug and Play devices with driver issues (and i can help interpret its output)
List any Problem Devices

Make sure all your devices are connected and powered on
Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
Click Problem Devices. Anything appear?
If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post

 

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RELEVANCY SCORE 74.8

I'm at a bit of a loss here. I've tried to run gmer several times, each with a different result. Last night it locked up the system, as it has every time I've run it, but it had generated what seemed to be pages of text info and had stopped on sector 63 with a "possible root kit activity" message. When I scanned up I found another root kit message. Each time it's taken 2 to 3 hours to run/or lock up as the case may be. Tonight it ran for three hours and ended up with nothing, so I haven't attached a blank report for gmer. I'm awaiting further instructions on this with the other logs attached as requested.



DDS (Ver_10-03-17.01) - NTFSx86
Run by Compaq_Owner at 21:39:59.18 on Mon 07/19/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.463 [GMT -5:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\BELKIN USB Wireless Monitor\InfoMyCa.exe
C:\Program Files\QuickTime\QTTask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\... Read more

A:[SOLVED] Unable to download/change security software

Hello again, BillyPhil66. Are you able to install an antivirus now?

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