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5748 will not turn on without battery.

Q: 5748 will not turn on without battery.

If I plug in the battery:
I do not have an original dell ac adapter. So when it boots the BIOS complains. After it boots in W10 it reports adapter plugged in not charging.
If I unplug the adapter the screen dims, so I assume the adapter is working.
Without the battery it will not boot.
Bad battery charging board?

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RELEVANCY SCORE 200
Preferred Solution: 5748 will not turn on without battery.

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RELEVANCY SCORE 66

Does the 5748 have a separate battery charger board or is it built into the mother board?
Thanks, Fred

A:5748 Battery Charger Board?

The charge circuit is part of the mainboard.

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RELEVANCY SCORE 61.6

Battery not charging in my Inspiron 5748 - Intel [email protected] / 8GB RAM / 1TB disk / two years old. I've replaced charger and battery but problem persists. I've seen posts about other laptops and wonder if this could be a problem with the connector/socket (between adapter and laptop), and if I could replace that? Also, the problem seems to have started when we upgraded from Win8.1 to Win10; could that be an issue?

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RELEVANCY SCORE 50.8

Hi!

I have lenovo ideapad g585gc 59-356202 e1-1200, dvdrw, 4gb, 500gb, radeon hd 7310m, 15.6" led, ....
Almost 2 years old.
Yesterday it didn't want to turn on, and then I took out the battery and try without it and then turned on and everything is ok.

So,
1. with battery (with or without ac power) won't turn on
2. without battery (of course, with ac power) turn on

The problem is evidently in the battery. I want to buy a new one, but how can I be sure that the battery is really dead?

A:Lenovo won't turn on with battery, without battery turn on!

There are no good practical ways the average owner can test the battery. You have to go on the evidence.

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RELEVANCY SCORE 44.8

There are no drivers under download section for inspiron 5748, typed my service code in and pressed show all drivers but there is only one application and no drivers for any OS. Tried diffirent browsers too. How to say that this is the WORST laptop I've ever owned, never ever had this many problems with any laptop in my life, my god I am angry.

A:Drivers for Inspiron 5748

At the moment, there's something definite wrong with the Dell Product Support page. I'd suggest you try again later. In the meantime, please list some of problems you're experiencing with the system, maybe we can help.

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RELEVANCY SCORE 44.4

Switching in the usual mode requires pressing of the button start. But periodically single pressing doesn't work. It is necessary to press several times the button start, only then windows 10 is started. But in this case scrolling of the touchpad doesn't work. How to deal with this problem?

A:Dell Inspiron 17 5748-8830

You can use "System Restore" to restore your laptop to an earlier point in time.
To open the "Run Command Box", press the Window key(+) R key together then type rstrui.exe and hit enter

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RELEVANCY SCORE 44

Hp 250 g4 detects battery when ac charger is plugged in but it still won't turn on with battery when unplugged.

A:My hp 250 g4 won't turn on with the battery

Does the battery charge when the notebook is not turned on?That is the critical bit. If the battery does not have enough charge, it certainly won't be able to supply enough power to boot the notebook.  How long have you had the notebook? If it has been a year or more, the battery might no longer be serviceable.

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RELEVANCY SCORE 44

My hp mini 110-3538tu will only turn on with battery out and plugged into the ac adapter. Pls help

A:Will turn on without battery only

Hi @leish2326, Thank you for posting at HP Forums! I have read your post and wanted to help. I understand that the battery does not work. Please run the battery test as follow:HP Notebook PCs - Testing and Calibrating the Battery (Windows 7) You will need to replace the battery if the test failed. Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. Regards,  

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RELEVANCY SCORE 44

Hi,
I have an Inspiron 17 5748 that I upgraded from Windows 8.1 to Windows 10 some time ago.  I have never used a headset with it, before or after the upgrade.  My issue is that the system does not seem to recognize the external microphone of the headset at all.
Some background... the integrated microphone and speakers work fine.  If I plug headphones into the audio jack (it is a single combination jack), they automatically cut out the speakers and also work fine.  If I plug in a headset, the headphone portion works fine but the microphone is ignored.  The integrated microphone continues to pick up sound.  I made sure that neither the headset hardware nor the speaker selection was muted.
In an effort to localize the problem, I tried the headset (a Logitech h151 with a 3.5 mm plug and four contacts) in my iPad, and the microphone works fine there.  I checked the laptop documentation, and it says you can plug in just a headset, just a microphone, or a combination, so I tried an older headset I had that contained two plugs, one for the headphones and one for the microphones.  The headphones work fine, but the microphone is ignored.  (Of course, it was necessary to try the plugs one at a time.)  I also tried a Logitech h540 USB headset, with the same results.  The Logitech tech support person told me that they do not recommend the H540 for use with Windows 10, but then relented when I pointed out it was listed as compatible o... Read more

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RELEVANCY SCORE 44

After upgrading my Inspiron 5748 laptop from Windows 7 to Windows 10, I have 3 entries in the Device Manager listed as "Unknown Device". I've tried deleting them, letting the system "discover" them, & installing the driver(s) but to no avail.
I've attached a synopsis of my system & the error messages. any help would be greatly appreciated.
1.   Number of Devices - 3
2.   Windows Version
Windows 10, v1703, Build 15063.296
3.   Device Manager
A.   Unknown Device Properties
                 i.     General
Device Type: Other devices
Manufacturer:     Unknown
Location:        on PCI Express Root Complex
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.
               ii.     Details
Property   Device instance path
Value       ACPI/INT33C2/1
              iii.     Events
a)    Timestamp     Multiple due to several attempts to find/install driver
Description    Device install requested
I... Read more

A:Win10 - Device Unknown (Inspiron 5748)

* Go to the File Library for your system model* Change the operating system to Windows 10 if it is not already chosen* Open Chipset* Install each one, one at a time, restarting the laptop after each one* Check the Device Manager to see if there are anymore unknown devices

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RELEVANCY SCORE 44

Yes 8 beeps indicate LCD failure.
BUT, if I remove and replace the battery it most often cures the problem. But, it also happens even if the lid is not closed at power down. So what is "causing" the problem?
My only thought is closing and opening the lid is "curing" the problem, not the R&R of the battery.
Anybody else have a clue?
Thanks, Fred

A:Inspirion 5748, 8 beeps, black screen

More specifically, eight beeps means the display isn't being detected.  If it's display position sensitive, I'd suspect a damaged LCD wiring harness - that's the first place to check.  
Service manual:
www.dell.com/.../manuals

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RELEVANCY SCORE 44

Dear Sirs,
Can smb halp me to give the information, What tipe of mini PCI wifi card i can to install instiad of 1704 with AC. I want to chenge the very old card 1704 to new card with  wifi - AC but you can not install any card. Tell me please what card with AC can be installed in Inspiron 5748 laptop? ( Intel Dual Band Wireless-AC 7260 -? yes or no 

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RELEVANCY SCORE 44

Hi
Since I updated my bios to A09 my laptop won't hibernate successfully - it appears to be powered down but won't power on: I have to hold the power button for 5 seconds, after which it will power back up.
This suggests to me that (ACPI?) power-off isn't succeeding correctly and the laptop is in some odd state.
I can't revert to the previous BIOS (because the installer refuses to allow it) so I can't be certain that it's a problem with the BIOS or if that's a coincidence - I've updated the BIOS 3 times since, each time hoping that the problem would resolve itself but it hasn't :(
I went into the BIOS and reset all settings to default, in case it was a problem with a corrupted NVRAM, but no joy.
I've tried updating all the drivers I can (as per the dell support site) but it makes no difference.
Any suggestions would be appreciated, I'm at a complete loss.

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RELEVANCY SCORE 44

After upgrading my Inspiron 5748 laptop from Windows 7 to Windows 10, I have 3 entries in the Device Manager listed as "Unknown Device". I've tried deleting them, letting the system "discover" them, & installing the driver(s) but to no avail.
I've attached a synopsis of my system & the error messages. any help would be greatly appreciated.
1.   Number of Devices - 3
2.   Windows Version
Windows 10, v1703, Build 15063.296
3.   Device Manager
A.   Unknown Device Properties
                 i.     General
Device Type: Other devices
Manufacturer:     Unknown
Location:        on PCI Express Root Complex
The drivers for this device are not installed. (Code 28)
There are no compatible drivers for this device.
To find a driver for this device, click Update Driver.
               ii.     Details
Property   Device instance path
Value       ACPI/INT33C2/1
              iii.     Events
a)    Timestamp     Multiple due to several attempts to find/install driver
Description    Device install requested
I... Read more

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RELEVANCY SCORE 44

Hey guys, I'm asking this a little early but some feedback will be great once Windows 10 has been launched.
My specs are as follows;
-Inspiron 5748-8GB Single Channel DDR3L 1600MHz (8GBx1)-1TB 5400RPM SATA Hard Drive-Tray load DVD RW Drive (RW to DVD/CD)-NVIDIA(R) GeForce(R) 840M 2GB DDR3L-Dell 1704 @ 2.4GHz + Bluetooth 4.0-Windows 8.1 (64Bit) -4th Generation Intel® Core™ i7-4510U processor (4M Cache, up to 3.1 GHz)-17.3 inch LED Backlit Display with Truelife and HD+ resolution (1600 x 900)
I would like to know if anyone with the same specs has any issues with their upgrade during and after upgrading to Windows 10, especially with regards to the GeForce graphics card and any high RAM software like Photoshop etc.???
Thanks!

A:Inspiron 5748 (Mid 2013) and Windows 10 upgrade from 8.1

Has anyone upgraded yet???

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RELEVANCY SCORE 43.6

HP chromebook 14 does not turn on sometimes when it is on battery, even though it has more than 50% of charge. At that time if I connect to the power source, then it turns on. After that i can disconnect from the power source and use it normally. Does any one else experienced this issue? I am using the new HP Chromebook 14 with Intel Haswell processor and 4GB of RAM. Any help is greatly appreciated.  Thank you.

A:HP Chromebook 14 will not turn ON while on battery

Hi, Check if the steps mentioned in this link helps: Battery Does not Power Notebook or Hold a Charge Hers's another link with more troubleshooting: Solve a problem: HP Chromebook 14

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RELEVANCY SCORE 43.6

As I said this computer will work only if there is a charger in it, also the battery said 77 persent (atm it is 100% and not charging )not charging I let the laptop go yesterday and will unplug the laptop after I post this question but for futre reference I will need help if that doesn't work but this happend yesterday and i don't know why Please help.I have tried unpluging the laptop then removing the battery leaving it for a while then put it back in and "draning the power" by pushing the power button with the battery out idk what to do  

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RELEVANCY SCORE 43.6

Hi,

I bought a new battery for my Sony Vaio (VGP-BPL9) about 2 months ago. It worked for a while, but all of a sudden my laptop would not turn on with my battery in there.

The battery is fine, it's new. How can I fix this?
 

A:Laptop will not turn on with battery

It could be that the Charger can no longer handle chrging the battery and running the laptop at the same time. But how have you confirmed that the battery is good? Just because it is only 2 months old? Or has it been tested in another compatible laptop to confirm this. Also did you buy this battery from Sony or some where else?
 

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RELEVANCY SCORE 43.6

Low battery alert than it turn off when the battery is not even at 1 or when is like at 24 how can I fix this issues ?

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD E2-7110 APU with AMD Radeon R2 Graphics, AMD64 Family 22 Model 48 Stepping 1
Processor Count: 4
RAM: 3545 Mb
Graphics Card: AMD Radeon(TM) R2 Graphics, 512 Mb
Hard Drives: C: 424 GB (359 GB Free); K: 21 GB (13 GB Free);
Motherboard: HP, 81F5
Antivirus: None
 

A:Low battery alert than it turn off

HP Customer Support > HP Notebook PCs - Testing and Calibrating the Battery (Windows)
 

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RELEVANCY SCORE 43.6

I've got an older Dell Latitude that I've turned into something of a netbook. It has to only have a 4 cell battery because it only last's an hour and a half give or take 15 minutes (depending on brightness).

How much battery life can I save by disabling Wi-fi? I don't have just a switch on the side of the laptop that I can turn off/on. By disabling it, I would go into Network Connections and right click on my wireless connection and disable it there? Would that save any battery life?
 

A:Battery life if you turn off Wi-Fi

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RELEVANCY SCORE 43.6

Hello. I have problem:mont ago x200 works well. I leave it on table for a mont and do not use it al all.But now, x200 turns on only with inserted AC adapter charger.It does not turn on with only inserted battery (without AC adapter charger), just nothing happend when I press power button.But battery charges and program "Thinkpad Power Manager" detects battery and it's charge.Battery is ok (tested on another X200 and works well).











Solved!
Go to Solution.

A:X200 turn on with battery

Solved!I disassembly laptop and catch sight on burned-out element U4  "FDS6298-GP" on motherboard.I replaced it to another new and all works okBurned-out U4 element on scheme

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RELEVANCY SCORE 43.6

Before buying the card, I want to know if 5748 is compatible with AC7260?
Thanks!

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RELEVANCY SCORE 43.6

This has occurred since day 1, and I first assumed it was win 7 that was the issue but it occurs in win 10 also.  Unfortunately the warranty was up over a year ago.
After power up or cycling the WIFI connection via windows, I have a connect speed of 72 mbits.  This will last for some time like a day or two and then it starts dropping (I think, I have seen medium speeds) and ends up at around 5.5 mbits.  This issue has occurred with three different wireless routers.
Now, my old Vostro 1500 is still chunking away at 72 mbits per second with no issues (XP and Linux) and my daughter's equipment stays connected at 72 when she is over. 
I have been through the dropping threads, but what changes I have made do not affect my issue.
I3-4030U and Broadcom 1704.

Any suggestions or do I just have a bad system that should have been fixed three years ago?

Ray

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RELEVANCY SCORE 43.6

Hello

I have a Dell Inspiron 5748 Notebook and I'm having trouble updating to the anniversary update. I have tried everything, its not being offered in windows update, I've tried using the tool Microsoft offers but it always gets stuck at the reboot part. I've heard about other people upgrading successfully to it with the same computer as me. I really need help but I don't know what to do.

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RELEVANCY SCORE 43.2

Hello I have a hp split x2 model number 13-m010dx and it will not turn on or charge up the battery. I tried to charge it with another cord to see if it was the cord but it would not charge or turn on. I have read with this model they have had battery issue. What can I do?

A:Notebook won't turn on Battery issue

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 43.2

My notebook won't turn on. The battery is charged. The led won't come on with AC power either.

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RELEVANCY SCORE 43.2

90% of the time my laptop will not turn on when the battery is installed. When it does, it runs fine. It does, however, turn on every time if I only have the power plug connected without the battery installed.Is it shutting down incorrectly?

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RELEVANCY SCORE 43.2

Hello This morning i tried to switch on my hp probook 4530s and it did not startup, so i pluggged in the ac adapter and still it does not switch on the led blinks for a few times for 8 seconds and stop, when i switch it on again it does the same thing repeatedly. I removed the battery several times and connects ac but nothing happened. And now all of the sudden it goes on with ac power and no battery plugged in it. Can you please help me jn this matter. Clint1 

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RELEVANCY SCORE 43.2

i had habbit to keep my laptop on, so it's often off because the battery got emptiedthe problem is it often won't turn on after i recharging my battery, i got the solution said i need to remove the battery and press the power button for a while and it''s indeed working sometimes, but the problem i had right now is it won't oneven after i tried it many times,  is there any solution for this?

A:laptop won't turn on after battery got emptied

riou,
 
Your system should power on if you have the charging adapter connected, if it is not you could have a bad adapter or the motherboard could have a problem.

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RELEVANCY SCORE 43.2

Hi! I just upgraded the U310 to Win10. The Battery Conservation mode was ON before the upgrade. After the upgrade it is still on. I installed the Lenovo Settings tool and tried to switched it off. After reboot all the options for Conservation have disappeared and it still won't charge above 59%. Please help, I'm stuck. WBR,Alex?  

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RELEVANCY SCORE 43.2

Hello every one!I have an HP probook 4530 with upgraded windows 10 -64 bit on it. it was working pretty well since yesterday that i shut it down. (i'm used to hibernating my laptop, but i shut it down once every week) after that i could not make it start. it won't turn on, and the battery power LED on the side of it keeps blinking white for the whole morning!I tried battery, AC power, and both plugged in, but the power button exactly does nothing.i've found a table here with buttons flashing and sequences but neither matched my situation.I have to add that it has recently been warming up a little and had a few lags, which i guessed it's because of the new windows.please help me... i really don't want to hard reset my laptop because i have much data on it.thank you so much...

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RELEVANCY SCORE 43.2

The kids let their laptop run all the way down, and now we can't get it to boot back up. It's been plugged in and the battery light is on, going from orange to white, but otherwise there's no sign of life at all. No noise, no screen flicker, etc. I've read through posts describing similar problems and seen suggestions to remove the battery, but this unit doesn't have a removable battery. I've also seen various suggestions to hold down the power button while unplugged or try the Novo button, and have tried both with no luck. Is there any other way to bring this brick back to life?

A:100S won't turn on (but battery light is on)

Hi smcindoe,
 
Welcome to the Community Forums.
 
I would encourage you calling in technical support for inwarranty repair.
The hardware manual here do offer power checkout guide (page 21-22) to help isolate the ac charger but since it can charge the battery from purple to white, then internal parts should be checked further.
 
I hope this helps you on how to proceed.
Update us how it goes best for you.
 
Regards
 

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RELEVANCY SCORE 43.2

T520 i7The Problem: Machine will not turn on when button is pushed.Steps Taken: New motherboard installed. Machine started up just fine. Turned it off and it would not power up when button was pushed. I unplugged the CMOS battery(the little watch battery) and plugged it back in and the power button works once again. Turn it off again and again it will not power up. If I leave the CMOS battery unplugged, then I can restart the machine, but only after I unplug the power cord and plug it back in; kind of like a reset between each poweroff/power on cycle. If laptop battery is inserted, it will not power on no matter what I do. It will only power on with the power cord. Laptop Battery checks out fine. I tried a new CMOS battery as well.Solution???

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RELEVANCY SCORE 43.2

pavilion dv5 will not turn on nor charge battery 

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RELEVANCY SCORE 43.2

Hi, my laptop (HP ProBook 450 G0) won't turn on without the AC adapter although the battery is charged (97%). When the adapter isn't plugged in, the adapter/battery LED (on the left side of the laptop) is flashing really fast (like 20times per sec). When I press the power button, nothing happens. When the adapter is plugged in, I can turn the laptop on. The adapter/battery LED is off, Windows say "plugged in, not charging". I ran battery test and system hardware test and everything's OK. I tried hard reset (pressing power button 30 sec) and it didn't help. Any advice? Thanks in advance 

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RELEVANCY SCORE 43.2

i had habbit to keep my laptop on, so it's often off because the battery got emptiedthe problem is it often won't turn on after i recharging my battery, i got the solution said i need to remove the battery and press the power button for a while and it''s indeed working sometimes, but the problem i had right now is it won't oneven after i tried it many times,  is there any solution for this?

A:laptop won't turn on after battery got emptied

riou,
 
Your system should power on if you have the charging adapter connected, if it is not you could have a bad adapter or the motherboard could have a problem.

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RELEVANCY SCORE 42.8

Running Windows 10
When I press the power on button it takes off like a banshee. Hold down the power button to stop it and then I have to unplug the charger, remove and replace the battery to stop it. After that it is fine for a few days.
As a side note it hangs up every so often.
Thanks, Fred

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RELEVANCY SCORE 42.8

Hi all,
I'm new here and have a problem with my laptop...it wont turn on! When you plug the power lead into the laptop, the battery light is lit but when you try to turn the laptop on it goes off- there's also a small clicking sound each time I try to turn it on. I've tried running the laptop without the battery and still no success. Also if you leave the power lead in the battery light goes off within a minute...I'm absolutly stuck with what to try next- I've used compressed air etc to try and clean everything out...still nudda.

Any help much appreciated!
 

A:Laptop wont turn on- dead battery?

Sounds like a failed HardDrive (if it is you will need it replaced)

Just in case though:

Remove all power (battery and adaptor)
Hold down the power ON button for 30secs (dispersing all internal voltage)
Plug the power adaptor in only (for the moment)
Turn on

If it still doesn't work, I think the HardDrive has gone (ie clicking noise)
 

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RELEVANCY SCORE 42.8

Product name: HP X2 Detachable 10-PO19TU
Operating System: Windows 10 (64 bit)
Purchase: Jan 18 2017, Local HP Dealer
Battery: Built in
AC Power Adapter: Works on another detachable (different brand)

Hello, WF here. I asked the retail assistant what to do when my notebook battery went down to 5%. Advised to completely shut it down, after charging, instead of sleep. I left it shutdown for a week or so only to find the battery completely drained. Even after charging for 20 hours yesterday there is no LED charging light. The notebook will not turn on at all despite holding the power button for 30 seconds.
I can't test and calibrate the battery by pressing the F2 key as suggested by the HP Forum post since the notebook won't turn on. Neither can I use the HP Support Assistant to check the battery.
It is such a pity to see my new notebook like this as the rear camera works excellently and there are folders stored on the 500GB hard drive. Sending my notebook for battery replacement is not an option as there are confidential files on both drives. Could you help?
 

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RELEVANCY SCORE 42.8

Clean install Windows 10, all working except battery shows 99% permanently, whether plugged in or not.  Battery holds enough charge for about 4 hours work, but never know when it will switch itself off!  UEFI diags (latest version) don't have battery checker, but HP online check show it's fine and less than 2 years old. Previously, power options had v useful feature: turn on laptop when lid opened - that no longer available as I guess was feature of "HP Power Manager" software.

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RELEVANCY SCORE 42.8

Lenovo T450sWindows 10 v1709Internal battery removedRemovable battery not installed when connected to ac power Has anyone noticed...When FnLk is toggled on, the green LED on the Fn key is not lit unless a battery is installed even though ac power is connected.This was never the case with Win10 v1703.

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RELEVANCY SCORE 42.8

I have acer laptop "132487-ACER00-E3-112M/CDC/2/500/W8.1/MINI-SLV". I bought it on Jul 2015. But only 2 to 3 months it showed problem regarding battery. Laptop shut down very short of time while this laptop battery is expected 6 to 7 hrs. I replaced battery from acer care centre on June 2016. But problem is not solved. Now Laptop turn off at 95% battery level without any notification and it charge very quick within 15 mins. When I replaced battery it respond better at beginning of time. Please help~!

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RELEVANCY SCORE 42.8

My laptop has been running hot after win 10 upgrade and today, started not charging the battery. Battery is HP original, 1-1/2 years old and not used extensively. I discharged the battery to the end and re-installed it for a fresh charge, but now laptop doesn't turn on when battery is in. Laptop does turn on without the battery in. I unistalled battery drivers and they re-installed automatically when turned on.When I turn on the power switch, light next to the AC plug on laptop blinks 3 times and then goes off and then nothing.I takeout the battery and laptop turns on with the Ac power. Question is why laptop dosn't turn on with the dead battery to start charging or just stay on and how can I check health of the battery without using the laptop. Thanks    

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RELEVANCY SCORE 42.8

Hello im having trouble with my laptop that is given to me its a little bit old at least a 2 year.Its a Hp pavilion dv6 i7 processor and running on Windows 7. But im having a problem i just got my new battery from Saudi and at first it runs fine but after wards whenever i open my laptop it wont turn on unless i plugged in the charger and when i open it and i check in the bottom right it says charging it it is in 70% ,Worst part is whenever i unplugg it turns off instantly... Also whenever i play minecraft a few minutes it shutdowns instantly i dont know but i just got this heat sync they call cleaned and repair a few days ago and it is not as hot as the past several days but that instant shutdown still occurs..  Please help me this laptop is so fast but that shutdown issues is im worried off. Thank you 

A:Laptop has a new battery but wont turn on without charging, ...

BUMP , anyone ?

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RELEVANCY SCORE 42.8

I have a Gateway MD7811u laptop that is not turning on. When I push the power button the power button light comes on for a moment along with the bluetooth and wireless lights and then turn off. No other action happens (fan, hard drive or screen). When the battery is in and the power cord is plugged in the battery light flashes orange 9 time before turning solid (diagnostic flash?) I have tried without the battery in and it still did not turn on. I also removed the battery and the cord and held the power button for 20 seconds and tried again with no luck. I opened it up and re-seated the ran and checked if anything was loose, but that did not help. I unplugged the cmos battery, tried to start it and the plugged the battery back in again with same results. Any suggestions?

A:Gateway MD7811u laptop won't turn on and battery l...

Sorry, but I don't have any suggestions for fixing this that I can provide online. My only suggestion would be to contact the nearest service center to see if there are repair options for this system. I suspect mainboard failure, but it is hard to tell with out runing diagnostic tests in our depot.




Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

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RELEVANCY SCORE 42.8

This first time it occurred when I was browsing websites for a school project. The laptop suddenly turned off. I did hard reset by holding the power button and everything but it won't turn on. The backlight key and fan still working but the screen is black.I let the laptop there for some hours. Then it was able to turn on normally. I then charged the laptop to 90% and turned it off. This time the problem occurred again. It won't turn on correctly unless the battery is completely drained !!! I contacted Microsoft and they had me reset my laptop, but the problem still occurs! I've tested many times !!!I was frustrated so I took the battery off with some screwdrivers. So now I only use the AC adapter. However, the freaking thing still happen! I can't identify what is the problem !! I need help !

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