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Lenovo 50-70 Black Screen after Windows Update (8.1)

Q: Lenovo 50-70 Black Screen after Windows Update (8.1)

I'm very much a novice when it comes for tech stuff, so if I posted this in the wrong place/irritate people with my cluelessness, sorry.

This issue started when I was restarting my Lenovo Y50-70 laptop after a Windows 8.1 update about 2 weeks ago. I'm only getting a black screen after the Lenovo logo. Initially, there's no cursor, but it shows up after 5-6 hours. Otherwise, it's still a black screen. Ctrl-Alt-Del (or any other key combos) doesn't work. The only response I get at this stage is Sticky Keys.

I could get into Advanced Recovery Options using Shift-F8 once, and I tried to restore to an earlier point (I installed two new programs before the update). But the restore failed; I don't remember the exact error message, but it mentioned something about something being corrupt, and running chkdsk. That was the last time I was able to access the menu, and since then F5/F8 combos don't work. I tried Safe Mode before the restore, but it didn't do anything different either. The only thing I can do now is access the BIOS.

Again, I'm a novice when it comes to this stuff, so I'm not sure if there's anything from the BIOS I can try, or whether this is a hardware issue (because of the corrupt/chkdsk thing) or a software one. I don't have any installation media/recovery drives at hand, and I won't really have access to a computer where I can make one until August (I'm not at home). Any help is much appreciated though.

Preferred Solution: Lenovo 50-70 Black Screen after Windows Update (8.1)

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Lenovo 50-70 Black Screen after Windows Update (8.1)


Anything in this that helps you ? that does smell like the problem is your Graphics card.

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Hi.  I have got a Lenovo z50-75 notebook. I made a bios update yesterday, but it failed and when turn on the screen black. How I solve This problem? Solutions? Thanks for everybody. 

A:Lenovo z50-75 bios update failed, black screen

If you need to update your android mobile please check you internet speed, storage and update mb. Because if you internet speed is low your update will be failed.

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Hello, I recently bought a Lenovo z50-75. A few hours ago I wanted to update my bios. It was updating and suddenly the laptop restarted and there was just a black screen. I could hear the fans running, but the keyboard doesnt work because if I press Caps Lock the light won't turn on. I searched on google and there I found some solutions (with pressing keys, removing battery, etc.), but none seemed to work.I also found something about the CMOS battery. I opened my laptop but I couldn't seem to find it. What can I do now?  Best regards, Max

A:Lenovo Z50-75 bios update failed > black screen

Welcome to the Lenovo Community Max !
From viewing your model's Hardware Maintenance Manual there is a motherboard CMOS battery.  Unfortunately from the illustrations in the manual it would appear that the CMOS battery on the Z50-70 is soldered directly to the motherboard and can not be easily removed.  In that case try removing the main battery pack again and then press the power button for 60 seconds or longer.  Hopefully the CMOS battery will not be able to keep up with the power drain and will clear the CMOS.  Then reinstall the main battery pack and try powering it up. 
For your reference, here is a link to the Hardware Maintenance Manual......
If that doesn't resolve the problem then I recommend you contact Lenovo Support for additional warranty service.
Lenovo Support  -  Netherlands

Dutch 0900-654-654-0 or Email: (? 1 per gesprek)
9:00 - 18:00 Monday - Friday

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I updated my bios for the laptop and the laptop restarted and the screen was black but laptop was powered on. Also keyboard backlighting is on. I turned it off and then on hundreds of times and held the power button for 30 secs but still nothing.

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Hello everybody,I've signed in this community right now. I have a laptop ideapad 500s-13 for a month, with windows 10 pre installed. the CPU is core i3-6100, Intel Graphics 520, Samsung SSD 128Gb, 4 GB ram. After some sumulative update of Win 10 1607 anniversary update, my laptop couldn't boot, it remains in black screen mode with circle of dots rotating but it can't enter in the system, even if i disconnected all the connection and USB cable. I've tried to boot in Safe mode, it works!! but not in normal mode!!So, what I did was to enter in Safe mode and disable the Intel Graphics 520 Driver from device manager (i don't remember the exact name). I restarted the PC, surprisingly it could enter in the system without any problem, but i couldn't change the brighness of the screen and some other feature related to screen. The problem cames up the exact moment when i tried to enable the graphic driver from pc device manager ,the screen turned black with only cursor. So I think the main problem is the incompatibility of the win10 and the intel graphics driver. My current version of intel HD graphic 520 driver is, driver date 11/11/2016. Please, do you have any solutions??? ps. sorry for any mistake in the text, english is not my native language.  thank you in advance

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Hello everybody,I've signed in this community right now. I have a laptop ideapad 500s-13 for a month, with windows 10 pre installed. the CPU is core i3-6100, Intel Graphics 520, Samsung SSD 128Gb, 4 GB ram. After some sumulative update of Win 10 1607 anniversary update, my laptop couldn't boot, it remains in black screen mode with circle of dots rotating but it can't enter in the system, even if i disconnected all the connection and USB cable. I've tried to boot in Safe mode, it works!! but not in normal mode!!So, what I did was to enter in Safe mode and disable the Intel Graphics 520 Driver from device manager (i don't remember the exact name). I restarted the PC, surprisingly it could enter in the system without any problem, but i couldn't change the brighness of the screen and some other feature related to screen. The problem cames up the exact moment when i tried to enable the graphic driver from pc device manager ,the screen turned black with only cursor. So I think the main problem is the incompatibility of the win10 and the intel graphics driver. My current version of intel HD graphic 520 driver is, driver date 11/11/2016. Please, do you have any solutions??? ps. sorry for any mistake in the text, english is not my native language.  thank you in advance

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Hello guys, I have a big problem. Yesterday, my notebook started a bios update while starting. Unfortunately, the PC shutdown during the update process and now, everytime I start the pc, there is only a black screen and the fan spins heavy. Has anybody an idea how I can recover the CMOS/Bios? Taking out the CMOS-Battery and the Accu didn't work.  Thanks for your help, Olli

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So on my computer, something strange happens when I uninstall UxStyle. It has broken my Windows install once and it has done it again. The first time, I kept on doing system restores to see what was the problem that made that black screen. After trial and error, I narrowed it down to UxStyle. So, I deleted Windows 8 and installed Windows 7, which is what I wanted in the first place. Now, I decided to triple-boot Windows 7 with Vista and 8.1, and it has succeeded. I reinstalled UxStyle thinking it was just a problem with my old Windows install, and then uninstalled it after a few days since I felt like the regular look was better. I rebooted Windows and the same effect happened.

So, I would like to know if I can get and replace those three patched DLLs with unpatched DLLs for Windows 8.1. Could I just change the broken ones to have .old next to them and then place the ones I get here there? Also, would sfc /scannow work?

A:UxStyle Black Flashing Post-Windows Update Black Screen

Hello lct01a, and welcome to Eight Forums.

A sfc /scannow will attempt to repair any modified or corrupted system files, so that would be a good first step.

SFC /SCANNOW Command - Run in Windows 8

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Hi!  I do have trouble with a Lenovo Flex 2-14 (Model 20404).The Lenovo turns on, shows the Levono Boot screen and finishes with a black screen.  - I am able to enter the Bios (working screen)- I am able to run the internal recovery with a working screen - after recovery and a new boot up - the screens gets black again  How is that possible? I am not able to boot from a usb-stick (with working Linux or Windows installation - tested on other systems) cause I get a black screen (the USB is being recognized).  So... what are the next steps? This seems wierd, since the screen itself seems to work. I found some forum-topics saying it is a GPU-failure. Maybe thats the case?  I would appreciate any support! 

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I recently got a Lenovo Y50 a couple months ago. I've been taking very good care of it, checking for viruses nearly every day and cleaning out everything daily as well, because I need this one to last because it will be my PC for college. But yesterday I booted her up and it showed the lenovo logo, then nothing. Black screen. No cursor or anything on the screen. Keyboard LEDs are on and caps lock and things can turn on and off. I've tried to restart multiple times, restored the system to 4 days ago, taking it off the charger and putting it on, I just don't know what's wrong. I don't know if safe mode will help but I have no idea how to get there on windows 8 anyways. Please and thank you )-:

A:Windows 8 OS won't boot, instant black screen, Lenovo Y50

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Please help! My mouse does not work properly, so I go to msconfig and check the "start up window with basic setting" (sth like that, the second choice on the 1st tab), then I restarted me computer.  After that, my computer show nth after the windows logo but my mouse pointer, the keyboard is not responding but my mouse does.  I cannot not boot up my computer using safe mode either. It turns out the same, black screen with a white pointer.  It's a windows 7 OS.  Can anyone save my computer?? 

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on 16/5/2016 i was playing with my flex laptop and at night i was downloading a game and after a while my laptop started lagging so i shuted it down and when i turned it on it shows preparing automatic repair under the lenovo logo and after that its black screen with a crusor please i need help i 've tried using a installation windows 10 disk, using the novo button nothing worked i need help please.

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 Hi all,First post!  My Dad's Lenovo laptop goes to a black screen when starting up, so is unusable.I haven't seen it in the flesh yet but have started to research things for him and have found that 'black screen' shows up quite a lot for Windows 10 and Lenovo PCs! We were so impressed with my Dad's PC I've ended up with the same model myself:Lenovo YOGA 500 Convertible Laptop, Intel Core i7, 8GB RAM, 256GB SSD, 15.6" Touch Screen.Also labelled as: Yoga 500-15IBD Laptop (ideapad)  I see some people mentioning hardware failures and others device driver problems with the graphic card etc. but haven't read a definite cause/fix for this so far. I've just found this recent critical BIOS update for this PC which mentions the black screen problem:Software name: BDCN63WW Version 63[Important updates] Fix Win 10 lid close black screen issue.http://support.lenovo.com/gb/en/products/Laptops-and-netbooks/Yoga-Series/yoga-500-15ibd/downloads/D...I haven't seen this mentioned in the forums? Has anyone else used this?If the PC always boots to a black screen I'll obviously have trouble installing this! I'm hoping that it will boot in Safe Mode or I'm going to have some trouble installing it?! I don't know whether to install the BIOS update on my own machine which is running fine - I think I'll wait until I see my Dad's laptop first which will be in a few weeks. Has anyone had any experience of this BIOS update or other comments on this?Thanks. &nb... Read more

A:Yoga 500 'BLACK SCREEN' - BIOS update: "[Important updates] Fix Win 10 lid close black screen issue"

I'm still wondering about this... I've just updated the Lenovo Companion after seeing it mentioned in another thread. It looks like this s/w is supposed to scan the PC and recommend Lenovo updates - critical and nice to have ones. Initially the Companion was showing a critical update for Lenovo SHAREit and a recommended one for my BIOS. It says I'm currently on BDCN28WW and offered something like v61 and not the 63 I mentioned in my first post? After letting it update SHAREit and re-scanning the BIOS update is no longer being offered and still shows me on v28 ??? I'm not sure I trust this 'Companion' app!My laptop seems to be running fine so I don't want to break it updating the BIOS if it's not required. For all I know my Dad's broken one may be broken because it upgraded?! Does anyone else use/trust the Companion app?And has anyone else seen it change it's mind on recommended BIOS updates?Thanks.

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Hi,Since a few months I have a lenovo G595s with Windows 8 installed, the thing is I don't know much over computers, but last tuesday I was just working and my laptop was next to me without any task, and somehow when I was going to reuse the computer I wasn't able because the screen where all the apps are was frozen, so I tried with CTR ALT DELETE nothing happened, then I just turn it off, and since it only goes on with the Lenovo logo, in the under part says or appears Preparing automatic repair and like 1 min later it goes completely in black without turning off.I tried el the F keys at the beggining of the start, in the middle, with a windows CD as well, but I just don't get access to the BIOS or any other configuration, only black screen, doesn't matter how long I leave it on.If somebody could help me to find out what is happening with the computer.Thank you a lot

A:Lenovo G505s windows 8, preparing automatic repair then black screen

hi Dlskmalpik,
Welcome to the Lenovo Forums.
Automatic Repair usually kicks in if there's a problem loading up the files that's required to start Windows. If the repair was interrupted and the screen just goes into a black screen then there's most likely a hardware component that's malfunctioning.
To check, try to:
1.Boot into the BIOS by pressing the OneKey Recovery button
  - Link to picture
If successful, set the following settings in the BIOS:
Security Tab:
Secure Boot = Disabled
Boot Tab:
UEFI = Disabled or Legacy
Boot Mode = Legacy
Boot Priority = Legacy First
Exit Tab
OS Optimized Defaults = Other OS or Disabled
When done, press F10 (or Fn+10) to save and exit and try to boot from your Windows CD (i'm assumming this is a Windows 8 disc).
2. If you're successful in booting from the Windows 8 Disc, see Step 1 to Step 2 of this guide on how to proceed in fixing the issue.
3. If the problem remains, consider re-instaling Windows by pressing the OneKey Recovery button and choose System Recovery
  - Link to picture
In an event that the recovery fails, I recommend you contact lenovo and report the issue as you may need to send the unit for service..

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Recently my lenovo laptop  z50-70 start blocking on black screen before lenovo logo appears on start up with led light on. It lastes from 15 minutes to even 2 hours before lenovo lego appears and laptop starts and works smoothly with no problems.Now it is blocked on black screen and can t proceed to lenovo logo. I can t acces bios menu.I tried bios reset. no effect.I updated the bios to the last version. no effect.

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I recently changed my broken hard drive on my Lenovo T500 and installed windows 10 , all worked fine until i connected it to the internet , after that it flashed 3 times with a black screen and my taskbar wouldnt let me restore programs from it, had No desktop icons and i couldnt Ctrl+Alt+Delete , even If i did it would show me nothing.A nd for some reason it says that i have 2 displayson and i cant turn that thing off.

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Hey there,

Heres a little back story just in case any of this matters... I recently purchased an Alienware m11x from a friend. It was in good condition and was running fine, another friend asked if he could install Ubuntu on it, he re-partitioned the drive one half windows 7 and the other half Ubuntu... no problems there was working fine. After about a week I decided I wanted get rid of Ubuntu, I attempted to un-partition the drive and get rid of Ubuntu... in the process I was left with a error.

Next I got a copy of Windows 8 which my college provides and put it on a USB and booted the computer from there and had windows 8 running.... Everything worked fine until I restarted the computer, after restart I would get stuck in a black screen where my mouse pointer was the only thing visible... I've attempted so many things and nothing has been working, I'm not the best with computers but I'm learning...

Does anyone know how I can start fresh with windows and avoid the black screen, and maybe eventually re-install the original Alienware software???

If you could respond soon that would be great, if I solved this problem I would be beyond happy!


A:Windows 8.1 update.... black screen

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Since I updated my Windows 7 64-bit PC, it only shows a Black Screen after the Splash Screen. I only got it away by uninstalling the driver of my AMD Radeon HD 7950 graphics card but when I install the most recent version, the black screen reappears. But I need a graphics driver! I already uninstalled all the Windows patches without any success. Unfortunately, the restore point function in the OS was somehow deactivated, so I can't restore it.
The only thing left of the update is the Microsoft Office SP1. But this is just an application. It surely can't effect the video output before login, can it?

A:Black Screen after Windows Update

I had the same problem with some computers at work. It sounds like it is a problem with windows update not being able to update some drivers. I unplugged all the hardware (Mouse, keyboard, monitor, etc) and booted the computer. After a minute or two, plug everything back in and see if it booted.

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After updating the OEM installed Vista to Windows 10 the laptop worked perfectly fine for about a month.  The recent Win10 updates came down and the machine wanted to do a reboot from which it never came back up. All I see is black screen. I tried to boot from DVD and USB Stick nothing works. The laptop recognizes the USB stick as a San Disk though. The BIOS startup screen comes up and I was able to navigate to the boot devices and boot order options.  Even after choosing the boot from DVD or USB disk drive option and disabling all other boot devices won't boot from anything at all. There is no option called 'Secure Boot' in the bios settings to disable.  Not sure what to do at this point. Please help!!!!

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Yikes a clean Windows install on my P70 is turning out to be an adventure. Everything was going fine until the the Windows anniversary update and now when Windows boots up the 4K 17" laptop display is completely black (blank). Anyone know how I can ressolve this? If I plug in an external monitor into the HDMI port I see the laptop output on the external monitor but the laptop's LCD display is completely black. It does not even let me change the resolution of the laptop display as it just shows the laptop resolution as 640X480 and even that is greyed out. It seems Windows is completely incapable of recognizing the Laptop's 17" display.

A:P70: Help - Black screen after Windows Update of C...

Look at your BIOS settings.  If set for hybrid graphics, try discreet.  Or vice-versa. Try reinstalling again. 

______________________________________________P70, Xeon 1505 CPU, 64 GB ECC RAM 2 x PCIe NVMe 512 GB Drives, 1 TB HDD, DVD-RW, 4 K Display, NVIDIA Quadro M4000W700 model 2757-CTO (8 GB RAM, Crucial MX-100 SSD + Hitachi TravelStar 1 TB 7200 RPM Drives, Bluray R/W, NVIDIA Quadro FX3700M, WUXGA); Windows 7 Ultimate SP-1, W700 Mini-Dock

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I was doing a update. I'm not too sure what was in the update, I think something having to do with a major essentials update and I think a minor update having to do with the video card. The update ended up failing and asked me to restart the computer. I did so and now my desktop is completely black. I can't see anything other than the cursor. I can move the cursor but nothing else. I tried hitting CTR+ALT+DEL to start up task manager but nothing happens. I restart and it recommends me to do launch repair but that also ends up failing as well. After that is finished, nothing is fixed and I'm still at a black screen. I don't know what caused this black screen nor do I know how to fix. Are there any good PC/tech message boards where someone can help me with this problem?

A:Black screen after Windows update?

did you turn the power off during the update? Windows Update or Standalone update?

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Hi everyone.
I just Updated my Dell Inspiron15 7000 series to the last Windows update that I received the notification.
the problem is after the PC gets Sleep, the screen does't turn on. all the keyboard is with the lights on but the only way to make the screen wake up is Restart the entire laptop.
the update is: Windows 10 Update 1709(2)
my laptop is  a Inspiron 15 7000 series

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A customer asked me to upgrade three PCs from XP to win7. I purchased three windows 7 pro licenses.
The machines are Asus P4 3Ghz with 1 or 2 Gb RAM, 160Gb hard drives and PCI-E Radeon X550 SE DVI/VGA 256Mb graphics cards.
The first one has 2Gb RAM, installed without a problem and is running well.
I've installed win7 three times on the second one which has 1Gb RAM and each time hit the same black screen issue.
Win7 installs correctly. The first time, I installed Office 2007, printers and other applications, checked all was well and left it for the users. I did not apply any windows updates as I expected them to run automatically. (Same with the first machine which did not have a problem)
They rang the next day to say they had a black screen on the second PC.
When I looked at it I found it would switch on, but after the BIOS - nothing, no disk activity. The caps lock led would go on and off with the key, but Ctrl-Alt-Del immediately restarted the machine. F8 had no effect. BIOS access is fine.
I ran memtest and a disk test but found no problems.
I restarted with the win7 disk startup repair and tried going back to checkpoints. It was clear from the checkpoints that windows updates had happened overnight.
However, despite going back to each checkpoint up to the first one, prior to any updates, I was still unable to start windows. The restores gave me 0x8000fff failures and the message "a patch is preventing the system from starting - system restore error 0x490"
Next I replaced ... Read more

A:black screen after windows 7 update

Being as you cannot access windows you will need to do a full format, you have damaged files or registry items.  This happens at times when upgrading from XP or lower to 7, not sure of the cause it could be the lack of ram on that machine.  I have had problems on a few with only 1 gig!

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I have a Dell Inspiron One desktop, 2 days ago it did an auto massive update and I am not able to get back into system. I can only get to put in password, then black screen, I had found a fix on you tube, that had worked in the past, not this time. I have also gone on line to look for a fix, Microsoft wants $36 for online help, they do have a fix, but you have to download-hello can't get in...I have also contacted geek squad with Best Buy, they want me to bring in computer.. I looked thru other posts on this site and tried the logging in to safe mode, still black screen. Anyone that has a fix or can help, it would be so much appreciated. Thank you and have a wonderful day.

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After windows update my screen appeared to freeze so I switched off and restarted only to get a completely blank black screen with a small dash symbol in top lefthand corner.
What can I do to recover my PC. Can't perform any actions via the screen and don't know what keys to use to access menu etc. please help.

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Alright so I really don't know a whole bunch about computers. I have an Alienware m17x R3 that had windows 7 but updated to the free Windows 10. After the update my computer loads up until right before login with no cursor and a blinking underscore or dash. I have the windows 7 disk that came with my computer and tried to do a clean install but after its done the computer restarts and goes back into the black screen with no cursor. I can't get into safe mode and really don't know what to do.

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To make a long story short, I've been asked to help fix a friends mom's U410 laptop which wasnt activiting Windows 8.1 properly (Was Windows 8 OOB). After struggling with the activation for a few hours, I backed up the data and decided to just run the Lenovo one key recovery. During the recovery process, the installation had failed. When I attemped to reboot, no Lenovo splash screen was loading - just a black screen (although i can hear the cooling fan start, and hear the harddrive spin up. I tried to access the boot menu thru the novo button, and nothing would load; still a black screen. After researching for a few more hours, I had found multiple threads about bios updates required to be able to access bios with windows 8, and other threads about gpus on these units booting to a second screen (which i did test, and the second monitor does indicate a signal). None of the solutions on those threads have given positive results.   Basically, I've run out of options and am looking for some suggestions. The only thing that shows up on the display at anytime is the small blue novo menu when the button is pressed (normal start up, bios setup, boot menu, system recovery - all of which just leave a black screen). Thanks.

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Well, I have mixed emotions posting back here on TSG. I would have liked to have done it for a happier reason. I've been gone for a while (no computer problems lol) but I hate to return by mentioning that I have a problem with my trusty old Dell. And to make matters worse, this is my 1,666th post.

Anyways, I was playing The Sims 2 and all of a sudden, out of the blue, the screen goes completely black. The little green monitor light starts blinking (like it does when you leave the monitor on) and the computer is running but the hard drive activity light isn't attempting to do anything.

CTRL+ALT+DEL does nothing to help, and so I have to do a hard shutoff and reboot.

I reboot, expecting an error message saying that my system recovered from a serious error, blah blah blah. Nothing.

No error message. No crash logs in Event Viewer. No minidumps. No error logs for my game. Nothing.

The computer acts as if nothing just happened!


I was browsing for the fun of it through C:\WINDOWS just to see if I could dig up any dirt. It says the C:\WINDOWS directory was modified at 11:15pm, the time of my crash! There had to be something there that might be able to explain what just happened.

I rearrange my icons by modified date, and sure enough, the only things modified at the time of my crash were related to Windows Update.

If these Windows Update files were modified exactly at the time of the crash, Windows Update surely must have something to do with it. Wel... Read more

A:From gaming to black screen = Windows Update?!?

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Help, I windows 8.1 installed an update on its own and when it restarted I can see only a black screen with a cursor flashin time to time, and i get black screen in safe mode as well ..here is what a tried and didn't work :
-safe mode(giving black screen too)
-Restore point(saying impossible to restore)
-fix with a windows 8 cd (some error )
-runing cmd through the recovery tools and tried different commands but nothing worked (sfc/scannow, bcdedit /delete value safeboot)
-run through vga card too but same probleme,
my pc is hp probook 470 with switchable graphic cards intel 4000 and amd hd 8750

A:windows 8.1 black screen after installing an update

Hello shafi19,

Your issue sounded exactly like mine. Even to the point of me, also, using the same fixes. (save the VGA try)

Good news! I got my computer back up & running by finally getting the System Restore to work.

For reference let me explain my whole situation in 2 parts. 1) ISSUE & 2) RESOLUTION


Last night I saw I had two updates from Windows Update. A "Security Update for Windows 8.1 for x64-based Systems (KB2964757) without KB2919355)" AND "Windows 8.1 Update for x64-based Systems (KB2919355)"
(see pic)

*EDIT* Also I notice now one updates says without the other? Never seen something like this, so maybe this was my issue???
I downloaded the updates, started installing, & went to bed. This morning I started my laptop up and it finished installing the update. I was able to log in and it loaded (seemed slow). ONCE LOADED it only showed a black screen with a working pointer/cursor.

I was able to access Ctrl + Alt + Delete, the Task Manager, & eventually restarted my laptop. Hoping a restart would fix it & eventually hoping to access the advanced controls from the boot screen.

This being my 1st issue with Windows 8, it took me 30 minuets to just figure out to use F9 to access my Advanced Startup Options.

Tried to restart using safe mode with & without networking. But everytime it kept showing the black screen. Just like shafi19, mentioned.

Anyhoo, jumping ahead of all my errors I'll focus on my eventual solutio... Read more

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After yesterday update of Widows 10( ver.1067) I've got the following situation:After PC reboot I can see Window label  (sign) .... downloading ..... and black screen..... I tried to launch boot USB drive with Windows recovery tool. It doesn't work for me - I can't go back to last Windows version.Recovery mode doesn't work. How to remove this update from PC? Could you advise, how to fix this issue? P.S. According to Internet and Google -  the problem was with SSD boot disk + video card.  How to enter Safe mode after reboot for Windows 10 to fix problem? 

A:Black screen after Windows 10 Update (ver 1067)

Hi Once unit is powered on hold down the Shift key & F8 that should take you to safe mode option.

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Black screen, been through all HP support steps, PC power light comes on and  stays on but adjacent orange lights goes out after few seconds. no image on screen, F10 etc steps no reaction - probably not able to receive keyboard instructions. Please help, lots of valuable files only partially backed up. Any suggestions gratefully received. Thanks!

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Good day to you all.
I had a problem with my emachine laptop. It is started when i install the updates of windows 7. My laptop just show me a blackscreen after the emachine loading logo. i tried browsing some remedy to this but I didn't able to find one that can solve it.
Please help me with this one. I am so frustrated. any solution to this?

A:Emachine black screen after windows 7 update

Hello bagetzako and Welcome - Can you give us some idea of how long you have had this problem ??Is this just from the latest updates, or have you had this for a few months ?Is your Internet connection always good, or have you had any problems logging on ? Please download Farbar Service Scanner to desktop and run it on the computer with the issue.Make sure the following options are checked:Internet ServicesWindows FirewallSystem RestoreSecurity CenterWindows UpdatePress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.  This may give us some idea of where the problem is - Thank You - 

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I recently updated to windows 10 and in the morning I checked if it was done, it was, then I login and everything is black. I tried to run task manager didn't pop up. Checked my cords and everything to my monitor everything was fine. I have no idea what to do can you please help?

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Welcome all, first post, been lurking for a while. I need some advice now.

My problem started yesterday, woke up in the morning and woke up my computer - it ran for about 20 seconds and then locked up. Keyboard or mouse input did nothing, so I hard restarted. The system tried to run a disk check on reboot, which I skipped, but then booted to the infamous Black Screen of Death, all I had was a mouse cursor. I was able to get the sticky keys screen to pop up, but nothing else; I was unable to bring up Task Manager, System Properties, or any windows.

Rebooting and letting the disk check run found some errors, corrected them, but did not solve the black screen problem.

Booting into Safe Mode produced the exact same problem.

Booting to the Windows CD and running repair did not solve the problem, performing a system restore also did not solve the problem (last system restore point was at a critical system update on the 12th, the system had not been shut down since then).

With no other options I formatted the drive and reinstalled Windows. Everything went fine and by yesterday afternoon I had a nice new install of Windows. Woke up this morning and the system was still fine, Windows Update popped up saying a restart was needed to finish a critical system update. Since the OS install was less than a day old, I didn't think anything of it. The system went down, installed the update, on reboot Windows ran through a disk check, found and corrected errors, rebooted again, and th... Read more

A:Black Screen On Boot After Windows Update

First, please run these bootable hardware diagnostics:

H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
Memory Diagnostics (read the details at the link)
HD Diagnostic (read the details at the link)

Also, please let us know how you installed drivers after installing Windows.
If it wasn't the latest drivers from the manufacturer's website, then it's probably caused by an older driver.
Please let us know the exact make and model of the motherboard
Also, please let us know the exact make and model of any other hardware that was installed on the system.

Usually you can fix this by downloading the latest drivers from the manufacturer's website (not from the PC manufacturer or Microsoft) and installing them PRIOR to visiting Windows Update.

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I have an old IBM PC running Windows XP pro. The system has been "challenged" for months and I turned the thing off in January and gave up. I'm back at it now and trying to get it figured out.
First and foremost, when I boot up, the screen turns black before the windows log-in comes on. I have to force the machine to turn off and after several restarts, I can get on.

When I try to update windows, it goes to the internet and says the site isn't available....grrr. So I can't update windows. I have servicepack 3.

And lastly, at times the CPU starts "screaming" and when I go to task manager there's an SVGhost file that is using tons of memory.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 2
RAM: 2550 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 96 Mb
Hard Drives: C: Total - 34451 MB, Free - 8355 MB;
Motherboard: Intel, D865GKD, ,
Antivirus: ESET Smart Security 4.2, Updated: Yes, On-Demand Scanner: Enabled
I ran Hijackthis and my file is attached.
Thanks for any help you can give me!

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Hello!I'll start from the beginning.Last night when i was shutting down my computer, it installed a windows update.I wake up the next morning and when boot up my computer it is a black screen however i can see my cursor. I noticed that my explorer.exe was not in the task manager process list so i launch it doing file -> new task -> explorer.exe but it just crashed afterwardsWhat i can do:-Alt+Ctrl+Del-Open up task managerI have tried:-Running Malwarebytes and SUPERantispyware to remove malware and it did detect malware but nothing happened-Going into my Registry and deleting iexplorer under Image File Execution Options (explorer.exe was not present)-Doing Sfc /SCANNOW-Making sure explorer.exe is the only thing in the shell-Using Shellexview (something like that)-Safe mode several timesWhen i press f8 when booting-I cannot do a system restore because there are no restore points-Nothing is wrong with the memory-The repair option is uselessWhat i cannot do-Use a disc since i dont have a disc drive -I cannot use a windows 7 ISO to use the repair option-When installing windows 7 for usb, the installer doesnt show up
I have a 3 month old computer
I am trying to avoid losing all my data but worst case scenario i might have to. Please help

A:Black Screen of Death after windows update

Black screen issues are difficult to solve.  You can spend weeks trying to fix them, only to find that nothing works.
At work we finally gave up on trying to fix them.  Now we attempt a System Restore point - and if that doesn't work we'll wipe the hard drive and reinstall Windows.
You've got several choices here:
- try to work on it
- backup your data (either by running a bootable disk, or by slaving your hard drive to another computer).
- wiping the OS and starting over.
IMO, the easiest thing here would be to backup your data and then wipe and reinstall Windows
I'd suggest that you obtain recovery media from the PC Manufacturer.
Most manufacturer's will provide compatible USB media for systems that came without a DVD drive.

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Hey everyone. Today I installed a new update for Windows 10 and after that the screen just stayed black. I suppose the update finished because my fingerprint reader was working and I was also able to change the volume wirh the keyboard and I also heard the notification sound. So I probably was signed in. So I restarted my laptop but It got stuck in the black screen with the red Lenovo label. But I was able to sign in (I suppose).  I am not even able tonstart the safe mode.  Every help is appreciated. Thanks!

A:X1 Yoga After Windows Update only Black Screen

Please have a look at this bulletin:  https://support.lenovo.com/us/en/solutions/ht501760

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Hello, please forgive me if this is in the wrong thread.

I have a Sony Vaio VPCEB23FM and my issue is that my computer loads to a black screen with just the cursor. This first happened when I left my laptop on over night and I believe Windows did an automatic update and rebooted to the black screen. I have tried restoring to a point before the Windows update but I got an error:

System Restore failed to extract the file
(D:\Windows\assembly\GAC\Microsoft.DirectX.AudioVideoPlayback\1.0.2902.0__31b from the restore point.
An unspecified error occurred during system Restore. (0x80070003)

Clicking on the black screen with the mouse and pressing of any buttons does absolutely nothing so I can't open the task manager. Last Known Good Configuration brings me to the same screen. I have tried booting in to safe mode and reach the same black screen with the cursor. I have also tried enabling low resolution video which also brought me to the same screen.

I have tried to provide any useful information that I can think of. If I have left anything out that might help find a solution please let me know. Thank you for reading over this issue, any help will mean a lot to me.

A:Black Screen with Cursor after Windows 7 Update


I would suggest you follow this tutorial and run a Startup repair

Also this tutorial might be of help:




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I have a HP Z1 All-In-One Workstation with a second monitor attached.  I upgraded to Windows 10 a few months ago and worked fine.  Then, Windows 10 just updated which caused the main Z1 screen to black out on start up. The second monitor attached still works fine.  Does anyone have any suggestions on how to fix?

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I finally received my lenovo x1 yoga w OLED screen after 2.5 months of continued shipping delays.After playing with it for a few hours, my computer downloaded and installed a windows update. I then closed my laptop overnight. Upon opening in the morning, the computer will not display anything on the OLED screen. The computer will turn on and boot normally. I can log in w my fingerprint, I can talk to Cortana, but no image appears. I plugged in an external monitor via HDMI and it had a picture. I then rolled back the windows update. After doing this, the OLED screen still does not display an image, nor will my computer detect an external monitor.Tech support is completely useless. Since this happened after an update and while the computer was in sleep mode, I am assuming this is a software issue and not a hardware issue. I cannot log into safe mode due to not having a functioning screen.Does anyone have any idea as to what is going on? I am completely fed up with Lenovo after this 3 month experience. And would strongly discourage anyone from buying a lenovo product, especially this X1 yoga.  

A:X1 Yoga After Windows Update only Black Screen

Hello and welcome,
Can you get to BIOS?  This sounds familiar, but the issue should have been resolved at the Microsoft end by now.  Have a look at this bulletin:
That was a very long time to wait for you X1Y   I ordered one a few days ago and it shipped in 7 days - but it wasn't the OLED model.  I understand the OLED screen is stunning.  (IMHO I wouldn't blame Lenovo for problems caused by Microsoft's forced updates...)

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Hello. So I restarted my computer one day and Windows 10 started installing an update. Unfortunately, once it said it was at 100%, it loaded for a tiny bit more and froze. Everytime I booted, it would try to load the update then freeze, so I reset my PC. Worked great until I restarted and now it doesnt even start to load the update, it just goes straight from the BIOS to a black screen so I cant even get to reset the pc or boot in safe mode (F8 doesnt work).

Mobo: ASrock z77 Extreme5 P2.90
CPU: i5 2500k @ 3.3ghz
Memory: 8 gb ddr3
GPU: Powercolor Radeon 7850

So yeah... what do I do?

A:New Windows 10 Update gives black screen on boot.

How long did you wait after the 100% was displayed?

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windows did an update now every time i start up my computer i get a black screen i can get taskm working and i can get programs to work, thats how im asking this now. how do i fix this? also there is no task bar.

A:black screen on start up after windows 7 update

So you get logon? But no deskopt at all, all is black? Any text cursor? if so, is it blinking?

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I did a fresh install of windows 7 multiple times and on different drives. Every installation has given me a frozen black screen with a white bar at login after the first batch of updates. Occasionally the computer will make it into windows but will soon after freeze.

Things I have tried:
Reinstalling windows 7 fresh multiple times on different drives
Clean boot running only microsoft items
Ran Memtest for 4 passes (0 errors)
Note: Safe mode runs perfectly, no issues

Attachment 269544

A:Black screen/lockup after windows 7 update

Please use this tool to update your profile specs

And then use this tool to post all the files here

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Hello,  I have lenovo g 500 (laptop) and everything was fine until today when start my laptop i see black screen with lenovo logo (white color) link: imgur.com/tzWMuwII have tired to remove the battery with/without power cord but still same.  Lenovo G500Model name: 20236 Thanks for help! 


Go to Solution.

A:Lenovo G500 black screen (lenovo logo)

could you please press f2 to start-up your computer for bios.then set the default settings, save/exit and restart if it helps.

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Good day! After installing the latest update for Windows 10 (Version 1607, OS Build 14393.222), the screen just went black! I noticed that I'm already logining in windows from the light of the fingerprint but I couldn't see anything on screen. I tired to format everyting in the PC and reinstall Windows back again through entering the Recovery Screen. I was able to get the screen back but this time the brightness was full and I couldn't change the level of it. I did some search about this issue and then I manually update the display adapter (Intel HD Graphics 520) from the device manager. After this update the screen went off again! I tried to follow the solutions in the following link but nothing worked.https://support.lenovo.com/us/en/solutions/ht501760 I then tried to reinstall windows again and I connect my laptop to HDMI port. I was able to view everyhing in the extended screen but when I project to the PC screen I don't get anything. I disabled the Intel HD Graphics 520 driver and by doing so I was able to see the screen back in PC. So it seems it's a driver issue. I tried to uninstall the driver and reinstall it again with the lateset version (Version but when I enable it the screen goes black again. Now the display adapter is disabled and I can't change anything in the screen settings or control the brightness. What is the solution? Appreciate your help and support!

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