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Multiple BSOD, New System. (0x0000003b, win32k.sys, hal.dll)

Q: Multiple BSOD, New System. (0x0000003b, win32k.sys, hal.dll)

Hey guys,

I'm having some issues with a newly built . I've now recieved two (2) 0x03b BSOD's both citing different files as the culprit. I had a previous issue with the system randomly rebooting, but I remedied this by increasing my VTT voltage to 1.15 because I have 16gb of memory.

It ran perfectly after that for about 2 weeks, then the BSOD's started.

They happen randomly, when just web surfing or idle, and they don't seem to be caused by stressing the system.

I was successfully able to run multiple stress tests like Prime95, Intel Burn-In, for 24 hours with no issues, but then will get a BSOD randomly surfing the web or just having the PC be idle.

I've attached my error files and minidump files according the thread stickied, hopefully you guys might be able to point me in the right direction for firguring out the issue.

Thanks!

System specs:

Intel i5 2500k
2x MSi 560 Ti Twin Frozr II in SLi
ASuS P8p67-Deluxe Motherboard.
16gb G.Skill DDR3 Ram
Corsair 750W TX Enthusiast PSU.
Windows 7 X64 Ultimate Retail

My system is not overclocked, all drivers are updated, all windows updated are applied, and BIOS is on the latest firmware.

Temperatures aren't the issue either I don't believe., I've been monitoring them with MSi Afterburner and Realtemp.

RELEVANCY SCORE 200
Preferred Solution: Multiple BSOD, New System. (0x0000003b, win32k.sys, hal.dll)

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Multiple BSOD, New System. (0x0000003b, win32k.sys, hal.dll)

Quote: Originally Posted by TotalMalice


Hey guys,

I'm having some issues with a newly built . I've now recieved two (2) 0x03b BSOD's both citing different files as the culprit. I had a previous issue with the system randomly rebooting, but I remedied this by increasing my VTT voltage to 1.15 because I have 16gb of memory.

It ran perfectly after that for about 2 weeks, then the BSOD's started.

They happen randomly, when just web surfing or idle, and they don't seem to be caused by stressing the system.

I was successfully able to run multiple stress tests like Prime95, Intel Burn-In, for 24 hours with no issues, but then will get a BSOD randomly surfing the web or just having the PC be idle.

I've attached my error files and minidump files according the thread stickied, hopefully you guys might be able to point me in the right direction for firguring out the issue.

Thanks!

System specs:

Intel i5 2500k
2x MSi 560 Ti Twin Frozr II in SLi
ASuS P8p67-Deluxe Motherboard.
16gb G.Skill DDR3 Ram
Corsair 750W TX Enthusiast PSU.
Windows 7 X64 Ultimate Retail

My system is not overclocked, all drivers are updated, all windows updated are applied, and BIOS is on the latest firmware.

Temperatures aren't the issue either I don't believe., I've been monitoring them with MSi Afterburner and Realtemp.


These were Related to RTCore64.sys MSI Afterburner from Micro-Star Int'l Co. Ltd. Yours is from 2005 I would remove it at least to test.

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RELEVANCY SCORE 81.6

Hello. My english is very bad,but I will try to explain. I left the computer On and when got home, see BSOD. WhoCrashed report:

windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
CPU: GenuineIntel Intel? Core™2 Duo CPU E8400 @ 3.00GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 4293382144 total
VM: 2147352576, free: 1865183232
Crash Dump Analysis

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.
On Mon 2/6/2012 21:09:54 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020612-13618-01.dmp
This was probably caused by the following module: win32k.sys (win32k+0x280AD7)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF960002A0AD7, 0xFFFFF88009B40FE0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\win32k.sys
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Multi-User Win32 Driver
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

Conclusion

1 crash dumps have been found and analyzed.
Read the topic general s... Read more

A:BSOD 0x0000003B win32k.sys

Unfortunately, that information is very vague. Please follow the http://www.sevenforums.com/crashes-d...tructions.html so that we can do a full analysis of your crash reports and provide informed troubleshooting steps.

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RELEVANCY SCORE 81.6

This is a brand new computer (I'm reusing my ram and PSU both of which are about 3 years 9 months old) and I got a blew BSOD today.  It was a 0x0000003b win32k.sys file.  I assume this is a driver crash.  Can someone help me check which issue it is?
 
This happened when I was shuting down my computer.  with firefox, starcraft 2 and a HWmonitor, ASUS tweak/monitor on, and a folder opened.)
 
Edit:  I updated my video card driver to the latest one as well as getting SP1 for windows 7.  Hopefully this will do the trick.

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RELEVANCY SCORE 80.8

Dear Support,

I have been taking random BSOD last 2 months. In many occasions it starts while being in-game for a while, or while browsing in Modzilla at at the same time. I have been trying to solve this issue for some time now. I updated nearly everything, re-installed Windows 7 64 bit 2 times already, memory checks all fine. These problems started after Windows XP was replaced by Windows 7 Home Premium 64 Bit on this console. With Windows XP I had never any problems.

In the first 2 months of this year I had no BSOD at all. It all started halfway March. In the same month NVIDIA released GeForce Driver 335.23. I have still no clue if this Driver was and still is causing it. After a fresh Windows install the PC will run alright for some weeks maybe a month. At one moment I will get BSOD every 2-3 days. Soon it will change to once a day. Then it will be like 1-5 random each day. I have tried nearly everything.

BSOD 0x0000003b, Win32k.sys, ntorkrnl.exe are causing the crashes. Windows Support however offers a dozen of different HOTFIXES for this issue. I do not know which one to take, or if any would work.

I have added the File: ENIGMA-wo_04-06-2014_103437,77.zip as requested.

Cheers,
FunsBuns

A:BSOD 0x0000003b, Win32k.sys, ntoskrnl.exe

Code:
fffff880`086fa258 fffff880`03e7e5bfUnable to load image \SystemRoot\system32\drivers\aswSnx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
aswSnx+0x305bf
Driver Reference Table

WinDBG blames Avast. Uninstall it completely, and replace with MSE.

Love from,
Support

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RELEVANCY SCORE 80.8

Hey guys thanks for stopping by and reading my thread, i am really annoyed with this error. Stupd blue screen pops up.
And says system_exception(i think).
Please help me,

minidumps for u 4:

A:By von, bsod stop 0x0000003b, win32k.sys

Hi -

3 dumps; 2 bugchecks; 1 exception code -

0x7e (0xc000001d,,,) = system thread threw an exception; Probable cause = AVG

(2) 0x3b (0xc000001d,,,) = system service threw an exception

Exception code 0xc000001d = illegal program instruction attempted, e.g., division by zero

System uptimes are suggestive of a boot driver causing crash in 2 of the BSODs -

Code:
System Uptime: 0 days 0:00:14.734 <-- 14 secs
System Uptime: 0 days 0:31:00.883
System Uptime: 0 days 0:00:47.488 <-- 47 secs
Remove AVG --> AVG Antivirus and Security Software - Tools download

Reboot upon completion.

Install MSE --> http://www.microsoft.com/security_essentials/

Regards. . .

jcgriff2

.

BUGCHECK SUMMARY

Code:

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Apr 9 23:33:12.328 2010 (GMT-4)
System Uptime: 0 days 0:00:14.734
*** WARNING: Unable to verify timestamp for avgldx64.sys
*** ERROR: Module load completed but symbols could not be loaded for avgldx64.sys
BugCheck 1000007E, {ffffffffc000001d, fffff88003c45b29, fffff880009a8848, fffff880009a80a0}
Probably caused by : avgldx64.sys ( avgldx64+2cb29 )
BUGCHECK_STR: 0x7E
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Fri Apr 9 23:30:13.477 2010 (GMT-4)
System Uptime: 0 days 0:31:00.883
BugCheck 3B, {c000001d, fffff96000136d30, fffff880056036d0, 0... Read more

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RELEVANCY SCORE 80.8

Hi.

I have been getting this BSOD pretty frequently (it's getting more frequent by the day) over the last few months. It didn't start happening with any notable event. I didn't get any new hardware and I believe all my drivers are updated.

I attached the minidump.

A:Frequent BSOD - win32k.sys (0x0000003b)

Welcome to the forum Warmonkey,

Reduce items at start-up:How to Change, Add, or Remove Startup Programs in Windows 7
Perform a clean boot: How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista
Install all updates including Service Pack One:Learn how to install Windows 7 Service Pack 1 (SP1)
Remove AVG for the testing purpose.

Recommended antivirus software for Windows 7 based on stability compared to others:- Microsoft Security Essentials Download | Free Spyware Protection
Malwarebytes - The Free version
Good & Free Security Combination


   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.



Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:How to Repair Windows 7 System Files with System File Checker
Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller
ESET online scanner: Free Online Virus Scanner | ESET
Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!:-

lirsgt.sys Sun May 17 19:06:57 2009 (4A100BF1)
part of a Copy Protection platform developed by Tages SA
Driver Reference Table - lirsgt... Read more

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RELEVANCY SCORE 80.8

hi
I've been having BSOD for months now, at random times, most often when watching videos or listening music. When computer freezes, there's a strange buzzing noise coming from my speakers.

I have allredy updated audio and graphic card drivers and tested ram and hard drive...

A:BSOD 0x0000003B win32k.sys, ntoskrnl.exe

Hi hovnik.

Those BSODs are caused by avast.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff96000112aa7, fffff880093ef0b0, 0}

*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : aswSnx.SYS ( aswSnx+2d026 )

Followup: MachineOwner
---------
Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more... Read more

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RELEVANCY SCORE 80

I've seen various threads suggesting resolving this by removing firewall software. However, I'm not running any security software except Microsoft Security Essentials.

I suspect it may have something to do with the webcam (a Microsoft LifeCam NX-6000), but it's hard to tell because the blue screen is intermittent, and the webcam definitely works fine.

Minidump files attached.

A:BSOD Message: Stop 0x0000003B win32k.sys

Hello rotorb and welcome to Seven Forums,

These two drivers seem suspicious to me - see note below (regarding on renaming drivers)

Code:
ltpFiltr.sys Mon Jun 15 01:49:50 2009
ltpwrflt.sys Mon May 11 15:47:52 2009
Update... Virtual Serial Port Driver for Blackberry - here

Code:
RimSerial_AMD64.sys Tue Nov 25 06:01:01 2008
Update... Silicon Image Driver - here

Code:
SI3132.sys Thu Oct 04 07:39:29 2007
SiRemFil.sys Thu Jun 21 07:42:10 2007
SiWinAcc.sys Fri Jun 15 12:02:02 2007
Uninstall TuneUp Utilites - Windows 7 does not require a TuneUp Utility. They cause NOTHING but problems.

Code:
TuneUpUtilitiesDriver64.sys Thu Sep 17 23:54:52 2009

If you are overclocking anything - stop and return to default values.


   Note
Renaming drivers: create a restore point, using Windows Explorer, navigate to C:\Windows\System32\Drivers or to wherever the driver is located, locate the driver files, and rename them from .sys to .old. Reboot and the drivers will not load. This will break whatever software or hardware these drivers are associated with those two drivers.
Regards...
Dean

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
********************************... Read more

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RELEVANCY SCORE 80

last i remember that happend after i press alt+f4 while playing PES 2015
with bluescreenview. it suggested that ntoskrnl.exe win32k.sys are caused this

here my spec :
Laptop Asus A43SA
Intel Core i3 2330m
Radeon 6730m 2GB >>driver = amd-catalyst-omega-14.12-with-dotnet45-win7-64bit
HDD 640 gb
win 7 Home Premium 64 bit
Antivir = Avast


sorry if my english bad

A:BSOD after press alt+f4 0x0000003b ntoskrnl.exe win32k.sys

Remove Avast and replace with MSE.

Microsoft Security Essentials is recommended from a strict BSOD perspective, compatibility & stability compared to other internet security software. Malwarebytes is a great combo to MSE. They are free and lightweight.

Also uninstall your existing Antivirus software before you install MSE.

Good and Free system security combination.



   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.




Install Service Pack One: Learn how to install Windows 7 Service Pack 1 (SP1)

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RELEVANCY SCORE 78.8

I've been getting this BSOD more frequently in the past few weeks, and I saw in another thread that it is generally a hardware issue. I'm downloading Furmark/Prime95/ and Mtest 86+ right now and will get back to you.

A:BSOD from gaming/videos STOP: 0x0000003B win32k.sys

Welcome to the Forum.

Reduce items at start-up: Startup Programs - Change

Perform a clean boot: Troubleshoot Application Conflicts by Performing a Clean Startup

AVG contributes to BSOD's. Please remove it for testing purpose. Use Microsoft Security Essentials.

Code:
Start Menu\Programs\AVG Public:Start Menu\Programs\AVG Public
Recommended from a strict BSOD perspective, compatibility & stability compared to other security software:

Microsoft Security Essentials - Free Antivirus for Windows

Malwarebytes - Free

Good and Free system security combination.

Scan with Kaspersky TDSSKiller:Anti-rootkit utility TDSSKiller

ESET online scanner: Free Online Virus Scanner | ESET

Run a System file check (SFC): SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive(s): Disk Check

Install Service Pack 1: Learn how to install Windows 7 Service Pack 1 (SP1)

Check for heating issues using Speccy or HWmonitor

Upload a screen shot: Screenshots and Files - Upload and Post in Seven Forums

Let us know the results.

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RELEVANCY SCORE 78

I've been having BSODs for a few days now and it only happens when I play Team Fortress 2. All other games are fine. So I uninstalled the game and reinstalled it, but it still did not help. The BSOD only seems to happen when I quit the game or minimize it. I looked at the minidump and from what I saw win32k.sys driver caused the BSOD. So I googled it so see how to fix it, and everyone suggested to update windows, so I did. But I still had a BSOD. So I'm now I'm not really sure what is wrong.

I've attached the minidumps. Hopefully someone can help me

A:BSOD playing Team Fortress 2 0x0000003b win32k.sys error

Post it following the Blue Screen of Death (BSOD) Posting Instructions.

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RELEVANCY SCORE 78

Sometimes it happens when I close a program (It's happened after closing Chrome before), sometimes when alt-tabbing (Out of Payday 2). Sometimes it's when the computer is freshly booted, sometimes it's when it's been up for days. No persistent pattern.

A:Win32k.sys BSOD at random triggers/intervals, error 0x0000003b

Bump

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RELEVANCY SCORE 68.8

Hi, i've been having multiple BSOD ever since i installed windows 7 86bit on my computer! before i had windows vista. Before installing windows 7 i had to upgrade my computer with memory, i installed 2X1G memory sticks, the computer already had 2X512mb installed. I also installed a 1G nvidia GeForce 9500 GT graphics card. The blue screens appear every day or every 2-3 days, sometimes two times in the same day. It always points to the win32k.sys. I've have installed the latest updates for my drivers, have run memtest run overnight with no errors. Have tried formatting and installing windows7 two times but the BSOD keep appearing. I also ran a chkdsk on the drive an still getting the errors. I ran the system health report on windows and everything passed. I have googled my problem with no luck. Mys specs are
Hp pavilion a1357c pc
amd athlon 64x2 Dual core processor 4200+
3GB or Ram
240 GB hard disk
motherboard model A8AE-LE (AmberineM)

Please help with any kind of suggestion, I would apprecciate your help in trying to resolve this problem. Thank you.

here is a whocrashed report that might help!
On Sun 5/2/2010 2:59:35 AM your computer crashed
This was likely caused by the following module: hardware
Bugcheck code: 0x1000008E (0xC0000005, 0x933A41A8, 0x97C3799C, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Dump file: C:\Windows\Minidump\050110-40625-01.dmp

On Sat 5/1/2010 8:50:25 PM your computer crashed
This was likely caused by the following module: ntkrnlpa.... Read more

A:multiple BSOD win32k.sys

i installed windows 7 86bit on my computer! Click to expand...

There is 32 bit and 64 bit installs. Do you mean x86 based? x86 is 32 bit. If running 32 bit, try installing the original RAM only and see if you have the errors; my thinking is incompatible RAM. You may also want to try removing the 2 x 512 banks and try the 2 x 1gb only.

=============
To see if your computer is running a 32-bit or 64-bit version of Windows, do the following:

1. Open System by clicking the Start button Windows, clicking Control Panel, clicking System and Security, and then clicking System.
2. Under System, you can view the system type.
 

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RELEVANCY SCORE 68.8

Hello
I am truly hoping somebody here can help me fix this issue. My last resort will be to reformat the PC but I figured I would try here first since you guys are so awesome. For the past 2 weeks I have been getting multiple BSODs with a combo of win32k.sys errors and nv4_disp.dll errors (the nv4 usually happens when I play WoW) This BSOD problem has gotten way out of hand. I have bluescreened 3 times this morning alone and its only 10:30am est here now. Here are the past 5 or so Minidumps. Thank you in advance for any help with this.
 

A:Multiple BSOD win32k.sys

the nv4 error is an nvidia driver issue, you may want to update the graphics drivers for your card. That may solve both but will at least solve the one.
 

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RELEVANCY SCORE 68

hi,,,
the last weeks i have multiple BSOD's and i dont know hot to fix them...i installed a clean setup of win7 64 sp1 a couple of days ago without windows update enabled and a few software i needed....i have tested memory sticks individual with memtest86+ (8passes) and with windowd diagnostic tool for an hour and found no errors..Nevertheless sometimes windows freezes and becomies very slow and when i reinstall memory stick in the slot windows becomes stable again...sometimes it doesnt boot so i have to plug out and then plug in memory sticks to boot again.

here are the minidump's
DANIEL-PC-Τρι_20_10_2015_232837,66.zip

also i have done these tests
memory diagnostic results.rar
CBS3.rar
avgrep.rar

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RELEVANCY SCORE 67.2

Hi,

Laptop has been having a lot of BSOD randomly I've attached the SF Diagnostics Log below, any ideas whats causing the issue?

A:Multiple BSOD with STOP: 0x0000008E Win32k.sys

Please continue troubleshooting here: BSOD after presumably after Install of Fonts package using GPO

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RELEVANCY SCORE 66.8

This is a chronically occurring blue screen I've had for a while. I've tested both my graphics card memory and my main system memory and came out with no errors. I've tried a bunch of other things I can't remember that well because I've been trying to solve this for a while. This error usually seems to happen when I close/open a game or move in or out of fullscreen. I think it may be the drivers, but I've completely reinstalled them before and nothing really helped. I've attached a few minidumps I have, the most recent being today(October 17) at around 8:00pm or so Pacific Time.

Thanks for any help you can provide,
Sean

A:Exception 0x0000003b win32k.sys been trying to fix it for months

Welcome to the forum.

Code:
Start Menu\Programs\avast! Free Antivirus Public:Start Menu\Programs\avast! Free Antivirus Public
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free



   Note
Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination

Code:
DAEMON Tools Lite "f:\program files (x86)\daemon tools lite\dtlite.exe" -autorun Sean-Desktop\Sean HKU\S-1-5-21-2599148653-3787106320-2411907216-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Remove Daemon Tools/Alchohol completely. SPTD.sys is known to cause BSODs.How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset
Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
Check for heating issues using Speccy or HWmonitorHWMonitor CPUID - System & hardware benchmark, monitoring, reporting
Speccy - System Information - Free DownloadPlease upload a summary tab using Speccy. Screenshots and Files - Upload and Post in Seven Forums
Install all updates incl... Read more

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RELEVANCY SCORE 66

Keep blue screening, but only while playing Witcher 3 and only in the last week or so (after installing expansion data or could be due to a GOG update, hard to tell as both have occurred within the last week or so I believe so not sure which may be triggering the issues. I have the game on GOG and have tried a million fixes, but none work, so I am just hoping that something helpful might be learned from my .dmp files to help me figure out what is causing the issue.

I have updated to the latest drives and am not currently running antivirus software that could be conflicting. I have also turned off things like Gefore Experience and the GOG in-game overlay (and 100 other things), so this is my last hope.

Any help you can offer would be appreciated (ok if you can solve this, then I'd actually love you forever and might be willing to give you my first born).

I'm hoping all my system spec info I filled out when I registered is visible, if not I can reply with that info. I also took a picture of my last two BSOD, so can upload those if needed as well. Just let me know.

Thanks,
Stacy

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RELEVANCY SCORE 66

Hello All,

First off Thank you for looking at this post. I will begin with some history with this machine. I am Running an Asus N56VZ I will attach all the Specifications for this in a text file. I Keep getting random BSOD as you can see in the title they are random but i have gotten each at least twice. I have read online that first off this laptop has issues with the stock memory that comes in it because the timing is off. I bought memory that is of the correct timing. I just tested the memory today with Memtest86 and it all checked out. I updated all my drivers they are all of the latest. I Completely removed my Nvidia Graphics card drivers (also hit delete driver under computer management when i installed) and reinstalled it using the lasted drivers through Nvidia's website. Updated my chipset driver, storage controller driver. I am not sure what else to do. although people online all have memory issues with this laptop and they all either buy the memory i have or they use a modded bios. I already made a post requesting a modded bios on biosmods and am waiting for someone to make one. I figured i would see if someone else can shed some light on this issue. I will attach the .dmp files as well.

Thank you,
Ben M

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RELEVANCY SCORE 66

Hi,
Could really use some help in determining what's amiss. The crashes seem to randomly occur, at least nothing that I can pin point. I also tend to think this may be cause by both drivers and hardware as on at least two occasions the computer would not restart. When powered on, it failed post and went into a series of rapid beeps. I don't believe heat is an issue but it has taken awhile before I'm able to get it to reboot on those two occasions. I've read the posting rules and I believe all of the system info is listed on my profile and hopefully I've uploaded the dump file. but please let me know if I've missed something or there is additional information required.
Thanks in advance!
Tony

A:multiple random BSOD's ERRORs 0x0000001e and 0X0000003b

Hi darenot.

There is a high possibility that the BSODs are caused by NVIDIA nForce Serial ATA Controller. The storage controller element of nvidia chipset; specially RAID. c:\windows\system32\drivers\nvstor64.sys

Code:
fffff880`02f1ba40 fffff800`02ad15d1 CLASSPNP!TransferPktComplete+0x1ce
fffff880`02f1bac0 fffff880`0110d6c8 nt!IopfCompleteRequest+0x341
fffff880`02f1bbb0 fffff880`0110d443 storport!RaidUnitCompleteRequest+0x208
fffff880`02f1bc90 fffff800`02ad830c storport!RaidpAdapterDpcRoutine+0x53

Code:
fffff880`02f1b978 fffff880`0117500fUnable to load image \SystemRoot\system32\DRIVERS\nvstor64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor64.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys
nvstor64+0x600f
Which is too old.

Code:
Image name: nvstor64.sys
Timestamp: Tue Jun 23 03:53:37 2009 (4A400469)
It is almost impossible to find updates to nvidia chipset nowadays; specially for such an old HP.

Code:
BiosVersion = 5.27
BiosReleaseDate = 06/10/2008
SystemManufacturer = Hewlett-Packard
SystemProductName = D5468AT-ABA ALONPAV
So I would suggest you to get rid of the nvidia elements and use windows system native elements.

Boot into the BIOS. Disable RAID. Then perform a Clean Reinstall - Factory OEM Windows 7

If you follow the guide step by step, it will lead to a perfect windows install which is driver complete itself. No need to install any drivers from nvidia o... Read more

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RELEVANCY SCORE 66

Hi,

I've recently started seeing BSODs with my gaming rig. It first happened while playing Star Wars: The Old Republic, but after that would occur during post or shortly after.

I had not added any new hardware recently, or updated any drivers. Rig had been stable since I built it 18 months ago. No overclocking.

I checked my drivers, and my graphics driver is up to date. I updated the drivers for some of my peripherals, which did not seem to help. Next I tried updating the chipset, but after that it seemed worse. I could not get past the login screen.

I then flashed my bios with the latest stable version. That got past me login (posting this on my comp).

I followed the steps to collect the previous crashes and was hoping you could look through them and identify anything I could fix. zip attached.

Thanks for your time.

Matt

A:BSOD, multiple errors 0x0000003b, 0x0000007e, 0x0000007f

Hi mattmcbride welcome to SevenForums .

Lets run a memory test . Take a look at the link below

RAM - Test with Memtest86+

If you get any errors during the test .

Take a look at Part 3: If You Have Errors: from the tutorial above .

Read other 5 answers
RELEVANCY SCORE 65.6

As said above in the title, I have been getting multiple BSODs on this new build. The build is using mostly old parts except for the motherboard, CPU, PSU, and card reader. The HDD, ODD, and RAM are all reused from previous computers.

It's been almost every day that I would get a BSOD on this machine. The major driver files seem to be ntoskrnl.exe and Ntfs.sys. A few other ones have shown up as well, such as dxgmms1.sys and win32k.sys.

The BSODs seem to occur at random times, however most recently they have occurred when watching .avi videos in full screen.

I have attached below all the minidumps that I have along with the last few events in event viewer. There are tons of errors in event viewer.

The specs of the computer are as follows:
AMD Athlon II X2 250
WD 80GB HDD
Motherboard is part of the Shuttle SA76G2 V2
2x 2GB OCZ2P8002G PC2-6400
Windows 7 SP1 X64
Onboard HD Radeon 3000

Please let me know if you need anymore information.

A:Multiple BSOD erros (0x0000003b, 0x0000007f, 0x0000001a, 0x0000001e) &

Anyone?

Read other 9 answers
RELEVANCY SCORE 65.6

I've attached the zip file of dumps from BSOD.

This is on my sisters computers which I can only access remotely.

Specs as follows:
Rosewill R363-M Case with PSU
Biostar A75MG FM1 Mobo
AMD A6-3500 Llano CPU
Partiot Gamer 2 Series 8GB (2x4GB)
OCZ Vertex Pus R2 60GB SSD
LG DVD BUrner
Windows 7 x64 with SP1 installed

Any help is appreciated.

A:BSOD - Random Usage - multiple error codes - 0x0000003b

Start with testing RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.
RAM - Test with Memtest86+





Quote:
The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes. *Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot. *If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
3. Test the next stick of RAM (stick #2) in the next motherboard slot. *If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
4. If you find a stick that passes the test, ... Read more

Read other 3 answers
RELEVANCY SCORE 65.6

for the last few weeks I have been receiving a whole bunch of BSOD errors. I have tried absolutely everything I possibly can to resolve this issue. I ran a memtest86 for 8-9 hours with 4 passes and no errors, I have completely removed my HDD's and replaced with a new SSD drive and I have also updated my BIOS but to no avail I seem to be still suffering from BSOD..

Any help would be massively appreciated.

PS: x0000000a and 0x0000010e BSOD were received after I had updated my BIOS.

here is my DM collected log with my DMP files:

A:Multiple BSOD errors 0x0000010e 0x00000001 0x0000000a 0x0000003b

This is either graphics driver issues or GPU failure.

I recommend ruling out the possibility of a failing graphics card first.
Run Furmark by following these instructions. (Run for around 30 minutes.)

Video Card - Stress Test with Furmark


Code:
fffff880`0837c738 fffff880`042fa22f : 00000000`0000010e 00000000`0000001f fffff8a0`0a4a7dd0 00000000`00000000 : nt!KeBugCheckEx
fffff880`0837c740 fffff880`04a211d0 : fffff8a0`0a4a7dd0 fffff8a0`0a4a7dd0 00000000`001f8ed3 00000000`00000000 : watchdog!WdLogEvent5+0x11b
fffff880`0837c790 fffff880`04a1e9d3 : 00000000`00000000 fffffa80`1508b050 00000000`00000c3a fffffa80`154350f8 : dxgmms1!VIDMM_GLOBAL::ReferenceAllocationForSubmission+0x148
fffff880`0837c7d0 fffff880`04a387d9 : 00000000`00000000 fffff8a0`090f6120 fffffa80`00000000 fffffa80`14fe7660 : dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+0xe1b
fffff880`0837c9a0 fffff880`04a38514 : fffff800`00b96080 fffff880`04a37f00 fffffa80`00000000 fffffa80`00000000 : dxgmms1!VidSchiSubmitRenderCommand+0x241
fffff880`0837cb90 fffff880`04a38012 : 00000000`00000000 fffffa80`152161a0 00000000`00000080 fffffa80`132ec410 : dxgmms1!VidSchiSubmitQueueCommand+0x50
fffff880`0837cbc0 fffff800`033702ea : 00000000`01c9340d fffffa80`12e6ab50 fffffa80`0d318990 fffffa80`12e6ab50 : dxgmms1!VidSchiWorkerThread+0xd6
fffff880`0837cc00 fffff800`030c48e6 : fffff800`0324ee80 fffffa80`12e6ab50 fffff800`0325ccc0 fffff880`01b7038f : nt!PspSystemThreadStartup+0x5a
fffff880`0837cc40 00000000`00000000 : 00000000`00000000 00... Read more

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RELEVANCY SCORE 65.6

I just built a brand new system and to my dismay have have several bsod's. I believe I have all the up to date drivers, and have tried running memtest86+, but found no errors. I've run a disc check, and also run sfc /scannow 3 times. I've run driver Verify. Still having bsod's so it's probably a driver issue right?

System Specs:
Microsoft Windows 7 Home Premium 64-bit
Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
ASRock Z68 Extreme3 Gen3
BIOS Date: 11/22/11 11:12:52 Ver: 04.06.04
Seagate 1TB HDD
NVIDIA GeForce GTX 560 Ti
CORSAIR Vengeance 8gb DDR3

I've had some windows updates that fail to install. One of which is sp1. I've tried using the system update readiness tool provided by MS Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011] - Microsoft Download Center - Confirmation, which sucessfully installed the hotfix, but sp1 still wouldn't install. I followed MS's instructions to insert my win7 disk and install win7 as an upgrade with updates installed from the internet, but still have some bsod's

I'm also not sure if it's worth noting that my libraries are no longer working, see attached jpg.

I've attached my dmp files from before the win7 upgrade, and after. I would be grateful for any help.

A:BSOD: ntoskrnl.exe Multiple Error Codes: 0x0000003b, 0x00000024, etc

When I get home from work I'm going to try seating the ram in different mobo slots and try them out individually. If that doesn't work I'm going to try a clean windows install on another HDD I have. I'll post afterwords.

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RELEVANCY SCORE 64.8

Hello, and thanks for trying to help with this. I am having issues with several crashes, and one thing is constant. It only happens when graphics are involved. My pc crashes on games such as LoL, CoD:BO 1 and 2, Minecraft, and (for that random variable) Grim Fandango Remastered. I get 0x0000003B, 0x1000007e, and 0x00000109. If there was audio playing, it usually bugs out the speakers.

Only recently (as of the date of this thread) has something stranger occurred. 0x0000003B happened, but the audio looped back on the last 10 seconds of music playing. Attached is the crash report. Again, thanks for any help

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RELEVANCY SCORE 64.8

Been getting frequent BSOD past few months, like 2/3 times in a month. Only recently have I started getting crashes every other day. It isn't even a BSOD, it just crashes and restarts as if it was a BSOD.

A:BSOD randomly while playing multiple games and idle, error 0x0000003b

You do not have Service Pack 1 installed.
Make sure you install it to prevent vulnerabilities in your system.


Code:
Version 6.1.7600 Build 7600
Install all updates using Windows Update.


Code:
DAEMON Tools Ultra Agent "c:\program files (x86)\daemon tools ultra\dtagent.exe" -autorun Ziyue-PC\Ziyue HKU\S-1-5-21-1359861946-2656565172-626367282-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Daemon Tools/Alcohol is known cause of BSODs, you will have to find an alternative as there is no way around this.

Registry and SPTD problems | DAEMON Pro Help
How to remove sptd.sys from system

1. Uninstall Daemon Tools.
2. Download the SPTD standalone installer and follow these steps:
3. Double click the executable to open it
4. Click the button shown below

If the button it is grayed out, as shown in the image, there is no more SPTD installation on your system, and you can just close the window.


Code:
Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
atikmdag+0xa0cb7
Your display driver is also causing issues.


Code:
2: kd> lmvm atikmdag
start end module name
fffff880`13e9a000 fffff880`14b88000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: atikmdag.sys
Image name: atikmdag.sys
Timestamp: Fri Nov 29 16:59:33 2013 (5... Read more

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RELEVANCY SCORE 61.6

This is my first post on this website, so please be kind.

Hello, lately my TOSHIBA laptop has been acting up, causing BSODs around every 10-20 minutes, especially when i start a game through steam, or any other launcher. I'm barely able to write this post out as a matter of fact.

The problems are apparently also associated with the following systems:
ntoskrnl.exe ACPI.sys win32k.sys

Please tell me if there is any more information I need to provide, I don't know anything about dump files, or anything of that sort. So please try to do the best you can with explaining processes to me.

Thank you!
 

A:win32k.sys BSOD System Service Exception.

Hi Mockrin, welcome to the TSG Forums....

First thing that we need is a little more info about your setup. Could you please run the TSG SysInfo tool and C&P the result into your next Post.

TSG SysInfo Tool : http://static.techguy.org/download/SysInfo.exe

T.
 

Read other 14 answers
RELEVANCY SCORE 61.6

Hello,

I am having a small BSOD issue. I got my first error last night - stating some issue with my RTKHDA driver - to which, I downloaded and installed the update. (R2.66)

No issues.

Figured, I'd update my video card drivers while I was at it (285.58)- no issues.

Then today, I go to quit playing Left 4 Dead, (I had played Arkham city, Left 4 Dead 2 and Dead Island yesterday and today - no issues whatsoever) - and as soon as I hit quit - Bam! BSOD :

Win32k.sys - System Service Exception

Hoping to get some help in a couple of areas:

1. Figuring out the cause of the BSOD errors
2. Advice on how to identify, and update my drivers as easily as possible
3. Finally, fixing the errors.

I am attaching a copy of each of the mini dump files (2), as well as an updated copy of my dxdiag (txt and xml versions) in order to help facilitate my requests.

Any help would be appreciated.


PC History:

- Brand new motherboard / cpu / hdd last xmas
- 2 Brand new sticks of ram added a month ago

Specs:

XION Power 1000w PSU
AMD Phenom II Black 3.2g Quad Core
12G GSkill Ram
Mainboard - Asus M4A89GTD Pro
HDD - WD Caviar Black SATA3 640G
GPU - BFG GTX 260 896OC (Factory OC)


Cheers.

A:XP SP3 x64 BSOD - Win32k.sys System Service Exception

Close this please - Took to long to get a reply and was forced to spend 14+ hrs backing up the drive / format / reinstalling

Thanks anyways.

Read other 1 answers
RELEVANCY SCORE 61.6

I get a BSOD that says system service exception, usually when I turn off the PC, or restart, sleep mode but not during games. I have tested the hardware and they are running without errors (hdd-->sentinel, ssd, vga->furmark, volley, proc-->prime 95, ram-->memtest 12 hours 12 cycle), I have ran a virus scan, new config, win7 64bit, but no SP1. Could that be the problem? The auto update is disabled due to one of them making my PC lag. The version of Windows is not original.

A:System Service Exception win32k.sys bsod

Please follow Blue Screen of Death (BSOD) Posting Instructions to grab all and upload a report here.

Read other 1 answers
RELEVANCY SCORE 61.6

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 64 bit
Processor: AMD Phenom(tm) II X4 955 Processor, AMD64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 3580 Mb
Graphics Card: ATI Radeon HD 4250, 512 Mb
Hard Drives: C: Total - 1907626 MB, Free - 1480054 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-880GM-UD2H
Antivirus: Microsoft Security Essentials, Updated and Enabled
PSU: WinPower 750w

Hello, I built this PC about 3 years ago now and it has always been breaking down and failing on me. One of the first issues I had with it was random crashing, which was due to a faulty hard drive. Other issues have been random BSODs and freezing which always occurs. I have replaced the hard drive, tried running without a graphics card (which I am still not using), bought a new CPU cooler and case fans and bought a new case to make sure that heat was not an issue.

My hard drive was making weird noises that didn't sound healthy at all, and I was advised to do a defrag and full chkdsk to fix the problem. I ran the chkdsk overnight, and when it had finished, it had completely destroyed my OS. I had to rebuild the boot.bcd (I can't remember what it was called) in order to access the operating system, and then I decided to just reinstall Windows and format the hard drive because the majority of Windows had corrupted. So, I reinstalled Windows. I installed all my drivers from the websites and all was fine, until I started gett... Read more

Read other answers
RELEVANCY SCORE 61.6

Hello,

I am having a small BSOD issue. I got my first error last night - stating some issue with my RTKHDA driver - to which, I downloaded and installed the update. (R2.66)

No issues.

Figured, I'd update my video card drivers while I was at it (285.58)- no issues.

Then today, I go to quit playing Left 4 Dead, (I had played Arkham city, Left 4 Dead 2 and Dead Island yesterday and today - no issues whatsoever) - and as soon as I hit quit - Bam! BSOD :

Win32k.sys - System Service Exception

Hoping to get some help in a couple of areas:

1. Figuring out the cause of the BSOD errors
2. Advice on how to identify, and update my drivers as easily as possible
3. Finally, fixing the errors.

I am attaching a copy of each of the mini dump files (2), as well as an updated copy of my dxdiag (txt and xml versions) in order to help facilitate my requests.

Any help would be appreciated.


PC History:

- Brand new motherboard / cpu / hdd last xmas
- 2 Brand new sticks of ram added a month ago

Specs:

XION Power 1000w PSU
AMD Phenom II Black 3.2g Quad Core
12G GSkill Ram
Mainboard - Asus M4A89GTD Pro
HDD - WD Caviar Black SATA3 640G
GPU - BFG GTX 260 896OC (Factory OC)


Cheers.


P.s.

1st BSOD error occurred when exiting a game (Blacklight Retribution)
2nd BSOD error occurred when exiting a game (Left 4 Dead 1)

2 different errors (first was a IRQL not equal or less, 2nd was a system service exception - driver updates to audio and vi... Read more

A:XP SP3 x64 BSOD - Win32k.sys System Service Exception

You should let Windows Update find the drivers for you first. I always update my Nvidia video drivers from here:
http://www.nvidia.com/Download/index.aspx?lang=en-us

You should too. As long as you run Windows Update regularly and you see no yellow exclamation points in the device manager, you shouldn't worry about drivers at all. While you are at it, check here for some info and instructions concerning minidumps and BSOD's:
http://www.techspot.com/vb/topic51365.html
 

Read other 3 answers
RELEVANCY SCORE 61.6

Quote:




OS: Windows 7 x64
Age of system: 1 year average
Age of OS Installation: 1 week

Hardware:
CPU - Q9550
GPU - ATi Radeon 4870 Golden Sample
RAM - 4GB DDR3 (2x2GB)
MB - Asus Striker II Extreme
PSU - Hiper, 650W




Hello,

Recently my system started crashing, entering a state where the displayed image remained static, any sound played stopped (actually, the last 1 second played kept repeating itself over and over) and stopped responding to mouse/keyboard input.
After a couple of crashes like that (where the system would stay indefinitely in this state) BSODs started to appear at ~1minute after the crash, concerning a System Service Exception as displayed on the title.
I'm quite lost, having tried everything I could think of but still having no lead on the cause of the problem though I'm quite sure it isn't hardware oriented since I have a second pc where everything works flawlessly.

Any help would be greatly appreciated :)

A:BSOD System Service Exception on win32k.sys

*bump* Anyone please?

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RELEVANCY SCORE 61.6

I've had this crash twice in the past couple weeks. At least, the first one was 03b--not sure if it was win32k.sys, or a system service exception.

I keep my computer on 24x7. I have installed the latest updates from MS.

The first time I was playing Diablo 3. The screen went black and then came back several times over an hour or so. I believe I had quit out of the game entirely, and was maybe opening Chrome, when I got the crash.

The second time a video I was watching with VLC media player just finished, and full screen was going back to windowed mode.


I realize the screen going black most likely indicates a problem with the video card or driver, but it is possible that is a separate issue--I also use the HDMI output on my video card to watch movies and listen to music on my home theater system, and I often see the picture go out and come back there, as well. However, it is only recently that I've seen it happen on my main monitor.

I am overclocking almost all my components, but have had this overclock work stably for 2 years or so now. (Core i7 920 overclocked to 3.9 GHz, video cards (2 GTX 460 1GB cards) overclocked as well, but not terribly much.) The system is stable in all games that I've played, and in various stress tests. I've run memory tests at various points with no errors found, though not recently.

I did recently install beta drivers for my video card as recommended for playing guild was 2, as the latest release drivers aren't working properly ... Read more

A:BSOD 03b system service exception win32k.sys

Welcome aboard, morik!

We need some more information. You post it again, following the http://www.sevenforums.com/crashes-d...tructions.html .

Read other 9 answers
RELEVANCY SCORE 61.6

I really can't figure out what is causing my BSOD, i am not doing anything extensive other than browsing the net, and it happens. Sometimes when about to search, but not all the time. Any help will be appreciated. I updated my NVidia drivers just in case. Hopefully no more BSOD. I used this application, if anyone is interested: http://www.nirsoft.net/utils/blue_screen_view.html

Here is some info:

Code:
==================================================
Dump File : 011814-23088-01.dmp
Crash Time : 1/18/2014 6:09:43 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff960`0015604b
Parameter 3 : fffff880`0cceb070
Parameter 4 : 00000000`00000000
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+197cd8
File Description : NVIDIA Windows Kernel Mode Driver, Version 332.21
Product Name : NVIDIA Windows Kernel Mode Driver, Version 332.21
Company : NVIDIA Corporation
File Version : 9.18.13.3221
Processor : x64
Crash Address : ntoskrnl.exe+705c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011814-23088-01.dmp
Processors Count : 12
Major Version : 15
Minor Version : 7600
Dump File Size : 294,016
Dump File Time : 1/18/2014 6:11:48 PM
==================================================

============================================... Read more

A:BSOD win32k / system service exception

Please post your files following: Blue Screen of Death (BSOD) Posting Instructions

Read other 5 answers
RELEVANCY SCORE 61.6

So, I built a new computer for my roommate this weekend. All of the parts are brand new. Here is whats in the box:

700w PSU
ATI Radeon HD 5550 1gb GPU
AMD Tricore CPU
8gb 1333 RAM
1.5gb seagate Sata HDD
Windows 7 x64 Home Premium

Pretty standard stuff. Nothing too extreme.

First off, we had issues with the hard drive, so I exchange it, and reinstalled the OS. Then we started getting Memory Management and bad pool header blue screens. Through much research and painful testing processes, we have managed to fix those.

Now, we are getting a System Service Exception error at random. I have run sfc /scannow, chkdsk and windows memory diagnostic, but none of them at any time have come up with any errors at all.

I have been trying to fix this for three days now. I have read a lot about out of date drivers, possible memory issues, but nothing I do seems to be able to tell me what I need to fix one way or the other.

A:System Service Exception 0x0000003b (BSOD)

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 61.6

Hey guys.

I'm not overly knowledgeable about computers, so any help is very much appreciated.

Fairly random BSOD, but usually happens while using Chrome, with an old version of Winamp running. Happens very randomly, but has done it from day one. Can go months totally fine, or twice in a day. I also get a reminder to update my USB Controller driver, but have never been able to find the right one to make it happy. As well, I can only access a few programs like Resource Monitor in safe mode (freeze otherwise).

Thanks for any help, or let me know what more info is required.
Cheers,
Cory

A:BSOD: System Service Exception 0x0000003B

Welcome to the forum.

 Clean bootTroubleshoot Application Conflicts by Performing a Clean Startup
Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:How to Change, Add, or Remove Startup Programs in Windows 7

Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command - System File Checker

Run Disk Check on your Hard Drive for file system errors and bad sectors on it.

 Hard Drive Diagnostics
Double click and open my computer.
Right click on desired drive and hit properties.
Click on tools tab and Check now.

Read complete instructions on the tutorial: Disk Check

Other Tests:

 




Upload a screenshot of your hard disk using Crystal Disk Info.
Make a hard drive test from the hard drive manufacturers website.
Test your Hard Drive with SeaTools.

Read other 1 answers
RELEVANCY SCORE 60.8

I have an HP laptop and while I was browsing, I got a BSOD System Service Exception 0x0000003b atikmdag.sys. Turned off the computer and tried to turn it on normally. After the Windows 7 logo, got the same BSOD. I can turn it on through safe mode but I don't know what to do. I'm now generating a log for the BSOD, I'll post it whenever its finished. Anyway, is there anything I could do?

Here's the BSOD log.

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RELEVANCY SCORE 60

Hello. Good Day to all. Permission to post. I just search for my problem and i didn't find any answers yet.

I'm receiving a BSOD several times i keep getting BSOD mostly when browsing with google chrome.

What i did so far :

-I just installed whocrashed and found an error (you can see it in the bottom).

-Reformat my PC (still no luck)

-Run memtest in 12 hrs and didn't find any error

-Update my video driver and fix 1 BSOD problem while playing games!

UPDATE: I just attached the sf diagnostic result.

My PC Specs :

-AMD FX-8320
-GIGABYTE 990 FXA-UD3
-8 GB 2x4 GSKILLS RIP JAW RAM
-ASUS DIRECT CU HD 7850 1GB 256BIT
-1 TB HDD WESTERN DIGITAL
-SEASONIC PSU 520W
-AEROCOOL STRIKE X ADVANCE WITH 3 FANS

*Please help me fix the BSOD it's really annoying my PC is one month old and i'm keep getting this

Thanks in advance!
Here's some result of Whocrashed :
[ALREADY FIX]

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 1/18/2014 6:29:05 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\011714-17971-01.dmp
This was probably caused by the following module: cdd.dll (cdd+0x6CF9)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF96000676CF9, 0xFFFFF88008AA0110, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\cdd.dll
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Canonical Display Driver
Bug check description: This indicates that an exception happened while executing ... Read more

A:Randomly BSOD on my new PC - win32k.sys (win32k+0xC4283)

Bump. I just attach the sf diagnostic result thanks.

Read other 3 answers
RELEVANCY SCORE 59.6

Hello,

I recently have been having an issue related to playing poker and having my computer BSOD. I play on the clients from pokerstars.com, 888.com, fulltiltpoker.com, carbonsports.com, and partypoker.com while running the program holdem manager and usually running firefox for use of grooveshark. I have run bluescreenview and here is what it comes up with (I'm not sure how to better post this but hopefully you guys are familiar enough with it to understand it):

121612-9750-01.dmp 12/16/2012 2:10:58 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`0bfe87e0 00000000`0000ffff 00000000`00000000 win32k.sys win32k.sys+24282a x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\121612-9750-01.dmp 8 15 7601 262,144

121612-10171-01.dmp 12/16/2012 1:06:03 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00041790 fffffa80`0c0f2b50 00000000`0000ffff 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+7efc0 NT Kernel & System Microsoft? Windows? Operating System Microsoft Corporation 6.1.7601.17944 (win7sp1_gdr.120830-0333) x64 ntoskrnl.exe+7efc0 C:\Windows\Minidump\121612-10171-01.dmp 8 15 7601 262,144

win32k.sys win32k.sys+24282a fffff960`000c0000 fffff960`003d6000 0x00316000 0x50ad9b54 11/21/2012 10:26:12 PM

ntoskrnl.exe ntoskrnl.exe+eab50 fffff800`02e57000 fffff800`0343f000 ... Read more

A:BSOD while playing poker on multiple online poker clients, win32k.sys

Code:
BugCheck 1A, {41790, fffffa800bfe87e0, ffff, 0}

Probably caused by : win32k.sys ( win32k!SURFACE::Map+175 )

Code:
Usual causes: Device driver, memory, kernel
Follow these steps -

Memory:RAM - Test with Memtest86+
Run Memtest86+ for least 7-8 passes, and preferably overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

Test each RAM stick and every motherboard DIMM slot available.

Since, you have been using Registry Cleaners, there may be untold damage to your registry, since these registry cleaners usually delete or modify registry entries which can corrupt your Windows operating system. Use System File Checker to scan for any corrupted or missing protected Windows 7 files:SFC /SCANNOW Command - System File Checker
Upload a .NFO file:

Start > Type: msinfo32 > File, Save

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RELEVANCY SCORE 59.2

Had a BSOD on Sunday. Took the sides off the computer to find the heatsink caked in dust. Cleared that out with some compressed air and seemed to do the trick just fine. Computer fan running much quieter too then.

All fine on Monday and then cranked the PC up this evening and BSOD again. Couldn't get Windows to start, so tried removing RAM and then removing all hard drives except my boot drive containing Windows. Set up is SSD with Windows on, second SSD with programs on, HDD for files and data and second HDD for backup; that set up has been running fine for some time.

Have managed to get Windows to load and no BSOD currently, with three drives plugged in and the main HDD for data NOT plugged in. Not sure if that drive is the common problem.

Some BSOD messages I have seen, before it vanishes, include PAGE_FAULT_IN_NONPAGED_AREA and REGISTRY_ERROR and SYSTEM_SERVICE_EXCEPTION

Any help and advice much appreciated. The diagnostic data was run without said HDD plugged in.

Brief update.....
PC still running but trying to shut down, I get a Windows Explorer has stopped working error, as below. Could this be linked to the other drive not being plugged in? The unplugged drive contains my 'Desktop' so I wonder if this is confusing Windows somehow. Only way to shut down seems to be to just power off.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7601.17567
Application Timestamp: 4d672ee4
Fault Module Na... Read more

A:BSOD multiple errors, error 0x00000050 and error 0x0000003B

Hiya and welcome to SevenForums!

Code:
BugCheck A, {fffff900008d1ee9, 0, 0, fffff80002ad41dc}

Probably caused by : win32k.sys ( win32k!AllocThreadBufferWithTag+24 )

Followup: MachineOwner
Hmm, re-install Windows as your getting 0x51 errors because 0x51 errors are registry related errors.

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RELEVANCY SCORE 59.2

Hi Everyone,

Been having these random bluscreens for the past 3 months and can't figure out whats the cause.

Memtest passed (Ran for at least 48hrs), Passmark for 8+ Hours, Intel BurnTest for 24+ Hours!
All hardware has been replaced twice, including changing from intel to AMD, changed memory & ssd brands, you after clean install of Windows 8.1 with full updates (multiple times)

All with the same BSOD sets, can take 5 mins or 3 days, random actions cause it.

Any help would be much appreciated

Only basic software intstalled, critical application is Reckon's Accounts 2015 R1 but was working fine on old PC (but that died).

Also notice alot of IE crashes (different modules) so something funny going on...

A:Multiple bsod (0x0000001a,0x100007e,0x0000001a,0x0000003b,0x00000109)

Your getting quite a variety of different bug check/error codes, and unfortunately none of them are conclusive. I did, however, spot something, and think its worth looking into:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PFN_LIST_CORRUPT (4e)
Typically caused by drivers passing bad memory descriptor lists (ie: calling
MmUnlockPages twice with the same list, etc). If a kernel debugger is
available get the stack trace.
Arguments:
Arg1: 0000000000000002, A list entry was corrupt
Arg2: 000000000012777f, entry in list being removed
Arg3: 000000000023efff, highest physical page number
Arg4: 0000000000000001, reference count of entry being removed

Debugging Details:
------------------
BUGCHECK_STR: 0x4E_2

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: PwmSvc.exe

CURRENT_IRQL: 2

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

LAST_CONTROL_TRANSFER: from fffff803c55a3008 to fffff803c555aca0

Code:
Trend Micro Password Manager Central Control Service PwmSvc Running Auto Own Process "c:\program files\trend micro\tmids\pwmsvc.exe" Normal LocalSy... Read more

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RELEVANCY SCORE 54

I have been having BSOD issues for about 2 months, and have tried running memory checks, disk checks, and I can't narrow the cause down. So I'm here hoping someone can help me. I have gotten kernel power, irql, and some blank message, only error code BSODs. They occur at random times, and are quite sporadic. Please help.

BC codes are as follows.
(0x0000001e, 0x00000024, 0x1000007e, 0x00000124, 0x0000003b)
These are the only ones I have since my reformat.

A:Multiple BSODs. (0x0000001e, 0x0000003b) and more.

Update your ATI/AMD display driver.
You can get it from the link in our forum, Latest AMD Catalyst Video Driver for Windows 7, or you may go to AMD Graphics Driver and Software and opt for Automatically Detect and Install the appropriate driver for your card.


During installation, you may opt for advanced installation, and install the display driver only, not the Catalyst Control Center.

Uninstall AVG using AVG Remover. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Uninstall SpyBot, too. It causes problems in windows seven sometimes.

Plan to update the BIOS.

Code:
BIOS Version/Date American Megatrends Inc. 0305, 9/9/2010
Get the latest version from the hardware manufacturer's website only.

Free up the startup.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know the results.

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RELEVANCY SCORE 53.2

Hi, I have been having BSODs ever since I bought my computer. I have spent many hours both chatting and talking with Dell's Customer Service and they were no help. I have done at least four clean installs of Windows 7 Home Premium x64 because that is always Dell's solution. I don't have any information on what is exactly causing the BSODs to occur because it seems random to me. Thanks in advance.

A:Multiple BSODs, usually error 0x000000e3 or 0x0000003b

Welcome aboard.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck E3, {fffff8000304f000, fffffa8010db7b50, fffffa8010c1ec20, 3}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+19ecc )

Followup: MachineOwner
---------
According to Carrona.org, STOP 0x000000E3: RESOURCE_NOT_OWNED
Usual causes: Device driver

Your crash dumps are not showing any device driver as finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

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RELEVANCY SCORE 52.8

Hi there,

Upgraded an old pc rig this summer, it has had BSODS ever since.
They seem to come at any time. While on desktop, in games, watching a movie, or just browsing. Some times it seems to happen multiple times a day, other times I can use it for a week without anything.

Its worth mentioning that a lot of games/programs often seem to crash as well, as well as the browser (chrome) at times. These things did not use to crash before..

Quite often, there simply is not a log created for my crashes. And at times, my pc crashes does not result in a bluescreen at all, it just looks like a quick restart and no BSOD has been added..

See the attached screenshot for a quick overview of errors and bugstrings.
Attachment 54415

Any help appreciated, thanks.

A:Multiple BSODs error 0x00000050, 0x0000001a, 0x0000003b

The BlueScreenView show 9 different crashes (with a total of 21 BSOD's being reported):
The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking/overheating - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- dirt/dust/hair/fur/crud inside the case. Blow out the case/vents with canned air (DO NOT use an air compressor or vacuum as they can cause damage to the system)
- missing Windows Updates
- compatibility issues (3rd party hardware/drivers), older systems, or even pirated systems
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Please get a head start on the hardware diagnostics - they are located here: Hardware Diagnostics
Also, monitor your system's temperatures with this free tool: HWMonitor CPUID - System & hardware benchmark, monitoring, reporting





Normally desktop temps shouldn't exceed:
CPU - 60?C
GPU - 80?C
HDD and other components - 40?C



Your UEFI/BIOS dates from 2012. Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system. Also check the readme file to se... Read more

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RELEVANCY SCORE 50

I've just upgraded from Windows 8 Pro 32 bit (absolutely stable), to a new machine running 64 bit (buggy as hell)
It seems as though there may be some kind of hardware fault as the thing crashes constantly, with different error mesages and I can't access the start-up options to disable automatic restart, therefore can't get a look at the error messages properly. I'm thinking at the moment it may be a faulty RAM stick... but it runs happily for a while, multi-applications in full flight, stable, fast; useful... then suddenly ..BAM! BsoD and reboot...
Getting irritating. Ran MEMTEST overnight... nothing. Ran SeaTools for Windows... nothing.
Any observations?

A:Multiple BsoD's with new system

Hello timbosta and welcome to TSF,

Just an FYI, I am moving this thread into the BSOD section.

Please follow the instructions found in the following thread and attach the requested files to your reply.

http://www.techsupportforum.com/foru...ta-452654.html

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