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BSOD error everytime I sleep or Hibernate the laptop

Q: BSOD error everytime I sleep or Hibernate the laptop

Hello everyone!

I cant seem to troubleshoot this anymore because I only use Bluescreenview and Whocrashed i really dont know how to open the dump files so i can analyze and try to get the culprit. This has been going for months now I have already changed my anti virus and adjust most settings related to this issue. I hope someone helps me with this, its getting out of hand already.

Thank you so much!!!

RELEVANCY SCORE 200
Preferred Solution: BSOD error everytime I sleep or Hibernate the laptop

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: BSOD error everytime I sleep or Hibernate the laptop

Hi computerpod123,

Welcome to the 7forums.

Please re-run the tool and upload the zip file, there are many files missing.

Read other 6 answers
RELEVANCY SCORE 94.8

Hi!

I've a clevo m570MU laptop and I've intalled windows 8 x64, dual booting (with windows 7 x64 on the other internal disk partition).

Everything is fine with windows 8 but I cannot get it to hibernate. I've read that it could be the "ENE SD card drivers" and so I uninstalled it. Also, that it could be the drivers of the motherboard and I updated them.

I had no luck with these. I've also read that some Dell laptops are getting bios updates to solve same type of issues, but my laptop is old and so I don't believe it will happen. I've attached the info of my laptop.
Does anyone have an idea how to solve the issue? I've attached the minidumps!
Thanks in advance

A:BSOD everytime I hibernate and sometimes on sleep

Welcome
Your reports seem to be consistent. The problem is a driver. Go to the appropriate website and update driver

Esd7sk.sys file description
Productname:
ENE PCI Secure Digital / MMC Card Reader Driver
Description:
ENE PCI Secure Digital / MMC Card Reader Driver
Company:
ENE Technology Inc.

Read other 2 answers
RELEVANCY SCORE 79.2

Every time I close my laptop lid (or manually try to enter Sleep or Hibernate mode) my laptop won't re-awaken. When I cycle the power, it tells me that it recovered from an error, details mention a BSOD, so here I am. It's been working fine for months, problem started about two weeks ago, but I can't think of any reason why that would be the case.

Laptop is a HP TouchSmart tm2t
-x64
-original was Windows 7 Home, my brother upgraded it for me to Ultimate
-full retail, I believe
-Laptop is about 6 months old
-OS was installed just after I got it

Thanks!

Edit: Forgot perfmon. Attached.

A:BSOD upon sleep/hibernate for laptop

Update your Wireless adapter drivers Intel? Driver Update Utility

Code:
BugCheck 9F, {3, fffffa8004fbaa20, fffff8000435d518, fffffa800a36f010}

*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.

Read other 2 answers
RELEVANCY SCORE 78.4

Windows 7 Professional x64
Dell Vostro 3560

BSOD seems to be caused when leaving the computer for a while - so perhaps when it tries to sleep or hibernate. The laptop is a relatively new one, less than a year old.

Any ideas what is causing this?

SF file is timsparks_C.zip

Thanks,

Tim

A:BSOD on new laptop - seems to be triggered by 'sleep' or 'hibernate'

Code:
BugCheck 9F, {3, fffffa8004aa0a10, fffff80000b9c3d8, fffffa8008007bd0}

Probably caused by : pci.sys

Code:
0: kd> !irp fffffa8008007bd0
Irp is active with 5 stacks 3 is current (= 0xfffffa8008007d30)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8007791050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
\Driver\athr
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa8007486e10 00000000 fffff80002cc2200-fffffa80042540d0 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa80042540d0

Args: 00000000 00000000 00000000 00000000

Code:
0: kd> lmvm athrx
start end module name
fffff880`050fe000 fffff880`053b3000 athrx T (no symbols)
Loaded symbol image file: athrx.sys
Image path: \SystemRoot\system32\DRIVERS\athr... Read more

Read other 1 answers
RELEVANCY SCORE 77.2

Hi,

One month ago I started getting BSODs after putting my laptop in hibernation or sleep modus with the button. Also when I use the start menu, hibernation and sleep modus give a BSOD. Shut down does not give any issues...

I tried restoring my laptop to an older restore point, but it did not solve anything.
I updated some drivers like: LAN and Nvidea graphics, but it did not help
I installed all windows updates available, nothing...

So I guess I can still use my laptop and just avoid hibernating or sleep, but it would be nice if I can get those functionalities back to working.

I added a zip.file that I created DM Log Collector, unfortunately my laptop did not create any dump files...so those are not available.

Does anyone have any solutions?

A:BSOD after putting laptop into hibernate or sleep modus

Welcome to sevenforum Pieter

Comment. (Don't read attachment)
For laptop, try not to use hibernate as it demand more space and may slow down and use battery.

Refer to how to enable &or disable Hibernate

Hibernate - Enable or Disable

After you have turn off hibernate, do monitor.

Read other 2 answers
RELEVANCY SCORE 76.8

Hello all, could someone have a look at my dmp files. Although windbg points in the direction of PCI.SYS causing the stop errors, my knowlegde is far from sufficient to take the next step. When the laptop goes into sleep or hibernation mode, it crashes. Pretty consistent. Problem was introduced after an huge automatic update but this is something I realesed myself later. Thank you!

A:BSOD pci.sys error everytime after sleep mode Lenovo T420

Welcome

The BSoD seems to be caused by the older drivers of your Intel(R) Wireless WiFi Link Adapter driver


Code:
0: kd> !irp fffffa800bc8b630
Irp is active with 4 stacks 2 is current (= 0xfffffa800bc8b748)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa800a2ce050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
\Driver\NETwNs64
Args: 00015500 00000000 00000005 00000003
[ 16, 2] 0 e1 fffffa800a027c70 00000000 fffff800038c8200-fffffa800b348ab0 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00015500 00000000 00000005 00000003
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa800b348ab0

Args: 00000000 00000000 00000000 00000000
0: kd> lmvm NETwNs64
start end module name
fffff880`05cdc000 fffff880`0655e000 NETwNs64 T (no symbols)
Loaded symbol image file: NETwNs64.sys
Image path: \SystemRoot\system32\DRIVERS\NETwNs64.sys
Image name: NETwNs64.sys
Timestamp: Mon May 02 03:33:01 2011 (4DBDD18D)
CheckSum: 0083E... Read more

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RELEVANCY SCORE 76.8

Hi,
Every time I turn the computer from sleep i get the blue screen, and it reboots. But if I shutdown works fine. I have tried cleaning my registry, updating windows, and have norton but im sure its not the drivers because the computer was bought in 2012. I hope I attached the right files containing my drivers, computer specs, and bsod errors.
Thank you

A:BSOD everytime computer wakes from sleep, error 0x0000007a

Error F4 and 7A are both storage related. How old is your hard drive?

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, fffffa8005569b30, fffffa8005569e10, fffff80002fc5350}

----- ETW minidump data unavailable-----
Probably caused by : csrss.exe

Followup: MachineOwner
---------

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 7A, {20, ffffffffc000009d, fffffa80074427c8, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+50080 )

Followup: MachineOwner
---------
System Optimisers

Please remove the following software:

Code:
Start Menu\Programs\TuneUp Utilities 2012 Public:Start Menu\Programs\TuneUp Utilit... Read more

Read other 3 answers
RELEVANCY SCORE 75.2

Hello!

As the title says. The computer is newly built, component list you will find bellow. Anyhow, never had this issue with any other computers i have built in the past. Got the problem as soon as i had installed windows 7 ultimate and put all the parts together (obviously). The problem is that, even after following all the instructions and also google:ing on it, windows seems unable to dump the kernel (Yes i have followed the guide from 7 forums, and i have no issues with the page file size or such, since its larger than the total sum of ram). I did run the SF Diagnostic Tool anyways (even tho it could not find any dump to read, since windows saved none), tho i doubt it will be of much help without it.

Windows seems to throw error 41 (kernel power), which you can also find in the eventlist in the zip. I have read an insane amount of similar threads on different forums, trying to find the cause and fix for this problem. The only thing that i have come close to understanding is that its most likely software related, that some kind of driver fails. This would also make sense since upon resuming (from sleep) the computer wakes up and shows the loginscreen in windows, but upon pressing ENTER or such, the computer first freeze, then BSOD and then reboots. I cannot however resume windows from the saved "point" so i have to throw it away upon boot and start from "scratch", similar issues with hibernate (Tho i never get to the login window).

Anyone have... Read more

A:Computer freeze/BSOD/reboot after sleep/hibernate error 41

The zip you uploaded does not contain any crash dump. Though you have tried, try it once more.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Dont run any disc cleanup program before you upload another zip.

Trying to understand the situation from your statement above.What is the Bugcheck code? Is it 9F?

BTW, it is a desktop computer as you said. So sleep/hibernate is not anything needed there. Those mechanism are for laptops which run on battery power. You may easily disable sleep.
Start > Control Panel > Power Options.
On existing plan, click on "Change Plan Settings.
Attachment 273099
Click on the time beside Put computer to sleep. Set it to never. Save changes.
Attachment 273102
Now run the computer normally. Is it BSODing any more? Let us know.

Read other 9 answers
RELEVANCY SCORE 66.4

As above - I just recently did a FRESH installation on a new SSD (crucial M4) of windows 7 x64. previously i have never had this issue before, but currently, whenever I set it to sleep and resume later (doesn't matter how long it has been in sleep mode), it shows the desktop for 3 seconds before it BSOD.

all windows updates and drivers have been installed.

I have attached the relevant minidump files for everyone's analysis here.

http://www.mediafire.com/?42olzuusibsuif6
hope i could find some help here. thanks!
--

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF8000287F0C5
BCP3: FFFFF88003892120
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\051312-10186-01.dmp
C:\Users\Sabrina\AppData\Local\Temp\WER-13228-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
--

A:BSOD everytime after resuming from SLEEP. [win 7 x64]

Considering what you've posted, let's get some more information about your errors.Please follow this procedure: Jcgriff2's BSOD Posting Instructions

Important! Running BSOD_Windows7_Vista_v2.64_jcgriff2_.exe will automatically run autoruns.exe. Make sure they both are in the same location.Do not attach the .zip file to your next post as directed in Step 4. It will be too large and will fail. Upload the file to Mediafire (or another file-sharing site) and copy/paste the weblink in your next post.Use Speccy to provide details of your computer's configuration.

Download, install, and run.After Speccy has finished gathering information, click File > Publish Snapshot.Click Yes. A web address will be displayed. Click Copy to Clipboard and paste it in your next post. Include your computer's manufacturer and model number, if you haven't already.Please download MiniToolBox and run it.
Checkmark following boxes:
List Installed ProgramsClick Go.
When the scan is finished, a text file will open in a Notepad window.Copy the entire contents of the Notepad window, and paste in your reply.
Result.txt will be saved in the same directory the tool is run.

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RELEVANCY SCORE 66

hi, since a few days ago i have this weird problem, my latpop Y50-70 restarts everytime it enters sleep mode and I want to wake it up.I have windows 10 installed and I've uptated all the drivers.any solutions?

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RELEVANCY SCORE 66

Since upgrading my Brand New Dell Laptop to Windows 7 my laptop crashed because of itunes. After uninstalling itunes the computer stopped going into sleep, hibernate and even shutting down. When I try sleep or hibernate the screen goes blank but the power button on my Dell Inspiron remains fully lit. On sleep it pulsates and on hibernate it is extinguished. When I try to resume the system does nothing except chirp when i hit the spacebar, shift, or enter keys. When I try to shutdown my computer the screen simply says logging off indefinitely, I have even tried letting it "shut down" over night and nothing happened. I am getting really frustrated with microsoft because I know that Windows 7 is to blame for the problems that are occurring with my NEW computer that had no problems at all until the upgrade that was authorized by Dell after I met all system requirements.

Can anybody help me?????

A:Laptop will not Hibernate, Sleep,

I would start over and get a perfect Clean Reinstall - Factory OEM Windows 7 now that you're here at the site which specializes in that.

An Upgrade install is an inferior install, as is any factory preinstalled OS. It's the difference between having the worst possible install of Win7 you can have, or the best one. Your choice.

Read other 3 answers
RELEVANCY SCORE 65.2

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 16393

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA800553DBB0
BCP3: FFFFF80000B9C3D8
BCP4: FFFFFA800A73FAB0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\090413-30264-01.dmp
C:\Users\****\AppData\Local\Temp\WER-149838-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD when in Sleep/Hibernate

Kaspersky tends to cause bsods. Please remove it for the time being.
Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free


   Note
Do not start the trial version of MalwareBytes

You may also take a look at: Good & Free System Security Combination
------------------------
Reduce the start-up items, Antivirus software is basically whats required. Remove Startup Programs in Windows 7
Clean Startup in Windows 7
------------------------
Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible: Click on the
Type CMD on Search
Left click and Run as Administrator
Type SFC /scannow - read here
Run Disk Check on your Hard Drive for file system errors and bad sectors on it - read here
Let us know the results.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*********************************************************************... Read more

Read other 1 answers
RELEVANCY SCORE 65.2

Hey,
I've got a new ASUS gaming laptop with W7 64-bit OEM and I've been getting a few BSOD errors while bringing my laptop out of sleep/hibernate. Its not always but its often enough to be a nuisance. My drivers are all up to date so I'm really confused as to what can be causing this, any help would be appreciated, I've attached the dump and system health files below
Thanks

A:BSOD on sleep or hibernate

  
Quote: Originally Posted by RoboAwesome


Hey,
I've got a new ASUS gaming laptop with W7 64-bit OEM and I've been getting a few BSOD errors while bringing my laptop out of sleep/hibernate. Its not always but its often enough to be a nuisance. My drivers are all up to date so I'm really confused as to what can be causing this, any help would be appreciated, I've attached the dump and system health files below
Thanks


Related to iastor.sys. Re-install newest version available then update to SP-1

How To Find Drivers:




Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.


- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

Please run the update readiness tool and then update to SP-1
Ensure you install the correct 64 or 32 bit option for your system)
Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)
Learn how to install Windows 7 Servic... Read more

Read other 4 answers
RELEVANCY SCORE 65.2

Hi guys

I hope you can help me with a very annoying problem.

For some time, I have gotten the BSOD every time my laptop is going to sleep or hibernate. This happens if i close the lip, if it automatically goes to sleep because of inactivity, or if i press sleep/hibernate.
What happens is my computer begins to shutdown, the screen turns black for a loong time and then i get the BSOD and it crashes.

I have today tried to update every driver, program i could find on the computer and Windows with no luck.
I have disabled sleep mode i power management, but this problem is still very annoying since i have to leave my laptop turned on overnight is I’m working on something that cannot be saved.

The Perflog is unfortunately in Danish, since my OS is in Danish, but i hope you are still able to make some sense of it.

Kind regards,
Jacob

Some basic info

System Manufacturer/Model Number: Lenovo / Thinkpad T510, Type 4384 - W59
OS: Windows 7 ultimate x64 SP1 build 7601 DANISH EDITION, I think its an original install and full retail (the IT guys at work installed the dualboot for me)
Both hardware and OS is less than one year old
CPU: Intel Core i5 M520 @2.4 Ghz Motherboard: Intel PCH QM57
Memory: 4 Gb DDR 3- SDRAM
Graphics Card: NVIDIA NVS 3100M, 512 Mb ram
Sound Card: Conexant 20585 Smartaudio HD
Monitor Displays: Thinkpad Display
Screen Resolution:1600x900
Hard Drive:Seagate ST9320423AS 298 Gb, 7200 RPM
Dual boot (win xp & windows 7)
Two partitions with 145 Gb e... Read more

A:BSOD when going to sleep/hibernate

Hello,

Your Intel WiFi Link drivers are what's causing your computer to crash. Almost every single BSOD was the same. Please download the latest version from here.

I'm pretty sure that updating the driver will fix your problem. There are some drivers that could use updating and it never hurts to do that.


Code:
dc3d.sys Wed May 20 22:58:41 2009 (4A14C361)
Filter Driver for Identification of Microsoft Hardware Wireless Mouse and Keyboard Device Models - Microsoft IntelliType Pro / IntelliPoint - here


Code:
DzHDD64.sys Tue Nov 10 08:47:48 2009 (4AF96F04)
Lenovo Doze Mode HDD control - here


Code:
e1k62x64.sys Thu Jul 22 13:39:07 2010 (4C48823B)
Intel 82577LM Gigabit NIC - here


Code:
nvlddmkm.sys Mon Jun 28 00:08:34 2010 (4C282042)
Nvidia video card drivers - here

Partial summary of dumps

Code:
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar 30 08:14:54.321 2011 (UTC - 4:00)
System Uptime: 0 days 4:38:17.803
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4987d )
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1E_c0000005
PROCESS_NAME: WinPhlash64.ex
FAILURE_BUCKET_ID: X64_0x1E_c0000005_nt!_??_::FNODOBFM::_string_+4987d
BaseBoardManufacturer = LENOVO
BaseBoardProduct = 4384W59
????????????????????????????????????????????????????????????????????????????????
Built by: 7601.17514.amd64fre.win7sp1_rtm.101119-1850
Debug session time: Wed Mar 30 15:35:05.352 2011 (UTC - 4:00)
System Upt... Read more

Read other 1 answers
RELEVANCY SCORE 65.2

Hi All,

I saw some other posts where people were able to help identify the driver causing problems with BSOD messages.

I thought I would post my logs and see if anyone could help.

Spec:
********************************
OS Name
Microsoft Windows 7 Professional

Version
6.1.7601 Service Pack 1 Build 7601

System Manufacturer
Dell Inc.

System Model
XPS L501X

System Type
x64-based PC

Processor
Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, 1734 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date
Dell Inc. A07, 29/03/2011

SMBIOS Version
2.6

Hardware Abstraction Layer
Version = "6.1.7601.17514"

Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.93 GB
Available Physical Memory 4.20 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 11.3 GB
Page File Space 7.93 GB
Page File C:\pagefile.sys

********************************

Many thanks!
WD
 

A:BSOD on sleep/hibernate (Win 7 Pro x64)

Your issue is with the driver NETw5s64.sys which is an Intel Wireless WiFi Link Adapter.

Go to Dell's website, find you exact model and update the latest wireless/network/NIC drivers for your system that they offer.
 

Read other 3 answers
RELEVANCY SCORE 65.2

I have been looking at others with this problem and they seem to have all sorts of differ net fixes. I'm not sure what is causing the problem for me so any help would be greatly appreciated. Information on my laptop is on my profile.

A:BSOD when sleep/hibernate.

There are no memory dumps in the uploaded files, please do the following:





Quote:
Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDumpMore info on dump file options here: Overview of memory dump file options for Windows 2000, Windows XP, Windows Server 2003, Wi... Read more

Read other 2 answers
RELEVANCY SCORE 65.2

I've been experiencing failed sleep and hibernate on my laptop for 2months now and i dont really know what have been causing the problem. sometimes, my laptop sleeps successfully, but most of the time it doesnt.. :c

so here's the error code of my most current try..

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA80039B5060
BCP3: FFFFF800045853D8
BCP4: FFFFFA8009B6F500
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\022313-23150-01.dmp
C:\Users\Lauren\AppData\Local\Temp\WER-33165-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt




for the minidump file, here's the link for the zip file
https://dl.dropbox.com/u/30422796/Minidump.zip



Can anyone please suggest what I should do to fix this problem? Many thanks in advance.

A:BSOD after sleep/hibernate

Hey auwee welcome to Sevenforums . Take a look here Blue Screen of Death (BSOD) Posting Instructions it will show you how to post a dmp file correctly .

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RELEVANCY SCORE 65.2

Hi everyone, for the past month I've been having an issue when putting my computer to sleep or hibernate. It has a BSOD with the error "drive_power_state_fail"

Dell Studio 1555
? OS: Windows 7
? x64
? Original OS was Windows Vista.
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?
? I bought the system August 2009
? I installed Windows 7 on this system in December 2009
? Intel Core 2 Duo T6500 @ 2.1 GHz
? Ati Mobility Radeon HD 4500/5100 Series
? Not sure what MotherBoard I have
? Power Supply - SDI Dell, 9-Cell, 7800 mWh

Also, I previously made another topic a few weeks ago, but because the BSOD takes 20-30 mins to appear after I try to wake up the computer. Once I realized that it was blue screening I found the instructions on how to make a topic on that. I hope that this was the right action.

The other topic:
http://www.techsupportforum.com/f217...ng-491955.html

I had to attach two files because it was above the upload limit.
Thank you for your help.

A:BSOD When using Sleep and Hibernate

Please go to Device Manager and uninstall:
- the multiple printers that are disabled
- the Hamachi device that doesn't have device drivers loaded

There are no memory dump files in the attached zip archives. Please do the following:

Quote:




Upload Dump Files:
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service . I recommend Windows Live SkyDrive - http://skydrive.live.com or another free, file-hosting service. Then post the link to it in your topic so that we can download it.

Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): http://www.carrona.org/setmini.html




The dump files mentioned in MSINFO32 are either due to ... Read more

Read other 19 answers
RELEVANCY SCORE 65.2

I have a persistent problem when sleeping or hibernating my machine.
On sleep or hibernating, the screen goes blank, hard discs is active for a while then it just stops but power remains on. I have to hold the power button to turn it off or if on batteries it will stay like that until it runs out of power.
On startup I get the message 'windows was not shut down properly...' with the choice of safe mode or normal startup.
Needless to say this is pretty annoying since I have to wait for system to start again and all my programs are lost.

I have trawled various forums in search of a fix but nothing has worked.
I resorted to wiping the partition and reinstalling windows but that hasnt helped so was a great waste of time. I resinstalled from the recovery cd that came with the notebook but the driver cd provided was for XP and not win 7 so I downloaded what I could from the samsung website but there are still a few things missing. however this doesnt appear to be the cause since the same problem persists as the factory install.

machine is samsung p560 notebook intel duo p8700 2.53ghz, 32 bit windows 7 pro sp1, 3GB ram

dump file is the same for each occurence.

please can anyone help ?

A:BSOD on sleep or hibernate

after quite a few months I have solved this now.
Turns out it was a utility called Connectify which is very handy as turns your machine into a local wifi hotspot but alas seemed to give sleep/hibernate issues with the lan/wifi cards. Disabling the service didnt help but total uninstall did.
shame but its better than the alternative of no sleep/hibernate function !

Read other 2 answers
RELEVANCY SCORE 65.2

Every single time, I leave my computer to 'hibernate' or 'sleep', it restarts. This has been going on for days. It used to say 'Error: Driver disk failure'. I am not sure if it is the same error now.

Please help.

Thank you.

A:BSOD while in 'hibernate' or 'sleep'

Hi Eamane.

Can you try to update Intel? PROSet/Wireless Software and Drivers for Windows 7 and let us know the results?

Also free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type ?msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the ?Startup? tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.

Code:
Irp is active with 5 stacks 3 is current (= 0xfffffa800663b3a0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa8005227050 00000000 00000000-00000000
Unable to load image \SystemRoot\system32\DRIVERS\NETwsw00.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETwsw00.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwsw00.sys
\Driver\NETwNs64
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa8004e687f0 00000000 fffff80004126200-fffffa8003f2ce30 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
... Read more

Read other 5 answers
RELEVANCY SCORE 65.2

Hi,

Whenever I do the 'Hibernate' or 'Sleep' function, a BSOD would appear and it would shut down. I have attached the SF file. I have restored the computer to previous states. But still this problem happens everytime.

Thanks for any help.

A:BSOD while in 'hibernate' or 'sleep'

Hello .

The dumps appear to be caused by an old driver but I also see a mix of online security oriented
software that might prove to be troublesome, but for now let's focus on the wireless driver.


Code:
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800412da10, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa800481d010, The blocked IRP

Code:
!DevExt fffffa800412db60
PDO Extension, Bus 0x9, Device 0, Function 0.
DevObj 0xfffffa800412da10 Parent FDO DevExt 0xfffffa80040c0e00
Device State = PciStarted
Vendor ID 8086 (INTEL) Device ID 008A
Subsystem Vendor ID 8086 (INTEL) Subsystem ID 5325
Header Type 0, Class Base/Sub 02/80 (Network Controller/'Other')
Programming Interface: 00, Revision: 34, IntPin: 01, RawLine 00
Possible Decodes ((cmd & 7) = 7): BMI
Capabilities: Ptr=c8, power msi express
Express capabilities: (OS controlled)
Logical Device Power State: D0
Device Wake Level: D3

Code:
008A = Intel Centrino Wireless-N1030
ServiceName is "NETwNs64"

Code:
!irp fffffa800481d010
Irp is active with 5 stacks 3 is current (= 0xfffffa800481d170)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl De... Read more

Read other 4 answers
RELEVANCY SCORE 65.2

Hello,

This is my first post in this Forum. I hope I've posted it in the right place.
I very rarely need to use forums, nearly always manage to sort out problems
myself, but this time I'm stumped.

My apologies for such a long question,and for all the numbered bullet points, but
I hope they will help to clarify the issue.

1. My PC is a Dell Inspiron Desktop 580, running Window 7 Home Premium 64 bit version, 6.1.7601

2. The problem is BSOD when I try to go into hibernate or sleep mode.

3. Problems started immediately after some power glitches on 6 April.
My PC was on, but had shut down and restarted.

4. Now when I try to go into hibernate or sleep mode, I get the dreaded BlueScreen.
BSOD is viewable for only a few seconds before PC reboots itself,
but it is just about long enough to see that it is reporting some
malfunction associated with USB.

5. I have a USB-ISS Enhanced USB-I2C Module purchased from Devantech in July 2013.
This is a small board which implements a USB to I2C interface. It has worked perfectly
up 'til now, and in fact still appears to be working fine.

6. But it seems that the problem is related specifically this module, because when this is
unplugged and I try to go into hibernate or sleep mode, I do NOT get BlueScreen.

7. The BlueScreen problem on hibernate/sleep happens when the USB-ISS board
is plugged into ANY USB port, not just the one in use when power glitches occured.

8. Meanwhile, the USB-ISS mod... Read more

A:BSOD when trying to Hibernate or Sleep

Code:
BugCheck FE, {4, fffffa80057414a0, fffffa80041fec10, fffffa8005d86010}
Probably caused by : usbser.sys ( usbser!RestartNotifyRead+cb )

Followup: MachineOwner
---------
Hi KenA.

Disable USB Selective Suspend.
USB Selective Suspend - Turn On or Off

Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.

Read other 5 answers
RELEVANCY SCORE 65.2

Hey there,

I've seen a lot of threads like this one, but since it seems everyone has a different cause, I'm posting my info here

My laptop is about 3 weeks old
Windows 7 Home Premium 64 bits pre-installed

I'm sure it started happening after some update I did, or something I installed, since it wasn't happening on the first couple of weeks.

This error is sneeky... I'm not able to reproduce it every time I want.... It seems to only happen when It will make me most annoyed.

Attachment 1 is the error I get after it crashes, Attachment 2 is the most recent minidump thing, from earlier today.


Thanks for any help,

Dan

A:Sleep / Hibernate BSOD

if you require any additional information, please let me know.

Read other 9 answers
RELEVANCY SCORE 65.2

Hey, I'm having some real problems with my new laptop. It seems every time I try to put it on Sleep mode, Hibernate, or even Shut Down that it takes forever then goes to a Blue Screen and restarts itself. Now recently it has been letting me put it in Sleep or Hibernate but only once per 'BSOD cycle'. A blurry-texted BSOD will come up and say something about Power State Failure and the BIOS and then it'll restart. I did recently update my BIOS because HP sent out 'a critcal BIOS update for all HP notebooks' but that only seems to have made the problem worse because before I very rarely got the BSOD. But just last night I was only on my web-browser, accidentally clicked a wrong link, and I got a blue screen. So it seems it's not just at shut-down. I tried to use the Windows Solution and applied their hotfix but it only seems to work some of the time. What's going on here?I checked the Problems folder and it seems I now have two different problems.The info for shut-down problem: Problem Event Name: BlueScreenOS Version: 6.0.6000.2.0.0.768.3Locale ID: 1033BCCode: 9fBCP1: 00000003BCP2: 8507A030BCP3: 85FDF030BCP4: 84F59B40OS Version: 6_0_6000Service Pack: 0_0Product: 768_1The info for random BSOD during Net surfing:Problem Event Name: BlueScreenOS Version: 6.0.6000.2.0.0.768.3Locale ID: 1033BCCode: 1000008eBCP1: C0000005BCP2: 81CE752BBCP3: A1A4585CBCP4: 00000000OS Version: 6_0_6000Service Pack: 0_0Product: 768_1Server information: dc7a4414-5430-48b1-8774-96999b87313bComputer info:M... Read more

A:Bsod On Sd/sleep/hibernate

It sounds like it could be a bad or unverified driver. But just last night I was only on my web-browser, accidentally clicked a wrong link, and I got a blue screenWhat kind of 'wrong' link? (Some antivirus filters can also cause a blue screen)

Read other 2 answers
RELEVANCY SCORE 65.2

I upgraded Vista to 7 Home Premium 32bit 6 months ago on a Sony Vaio 'All In One' VGC-LV1S bought around 18 moths ago, and started getting the occasional BSOD after resuming from sleep or hibernate. It now happens every time. None of the device drivers are showing problems following the BSOD shut down and reboot.

Would be grateful for some help. Minidump zip attached and includes performance monitor (which says I don't have anti-virus but I'm actually running Kaspersky IS 2011 without any problems).

A:BSOD after sleep/hibernate

Hi Glebe and Welcome.

The five latest dump files all give a stop error 0x44. They also blame various system files which is highly unlkely.

STOP 0x00000044: MULTIPLE_IRP_COMPLETE_REQUESTS
Usual causes: Device driver(s). This indicates that a driver has tried to requested an IRP be completed that is already complete.

Outdated drivers can and do cause problems.

Bugcheck Analysis
Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 44, {888633e0, 1d7b, 0, 0}

*** WARNING: Unable to verify timestamp for kl1.sys
*** ERROR: Module load completed but symbols could not be loaded for kl1.sys
Probably caused by : kl1.sys ( kl1+1a4d1a )

Followup: MachineOwner
Outdated Drivers. Update or Uninstall:

AVerAVF2.sys Tue Jul 08 09:14:48 2008 AVerMedia Driver for NEC6125X Series

DMICall.sys Tue Dec 05 07:14:23 2000 Sony DMI Call service
SFEP.sys Fri Aug 03 06:36:08 2007 Sony Firmware Extension Parser driver

e1y6032.sys Mon Aug 18 22:44:37 2008 Intel 82567V Gigabit Network driver

elrawdsk.sys Fri Jun 08 14:34:59 2007 RawDisk Driver by EldoS Corporation

HECI.s... Read more

Read other 8 answers
RELEVANCY SCORE 65.2

Hi,

Since a while, I'm unable to sleep my computer. Instead of sleeping, the screen goes black with the computer apparently still working (I can lock and unlock my computer 'blindly', and hear the lock/unlock sounds). After a while though, the system will then crash with a BSOD: DRIVER_POWER_STATE_FAILURE

Attached is the zip file with the dumps etc,

Note to admins:this tool does not actually put the zip file on the desktop (which is D:\Desktop in my case) but simply in C:\Users\[username]\Desktop. Could potentially be confusing...

A:BSOD instead of sleep/hibernate

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 9F, {3, fffffa800432e050, fffff80000b9c3d8, fffffa800a0931d0}

*** WARNING: Unable to verify timestamp for KSPrt64.sys
*** ERROR: Module load completed but symbols could not be loaded for KSPrt64.sys
Probably caused by : KSPrt64.sys

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa800432e050, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Fu... Read more

Read other 3 answers
RELEVANCY SCORE 65.2

Hi.

Here are the requested pieces of info:

My OS: Windows 7
-x86
-full retail version

My Laptop:
-Dell D820 about 3 years old
-OS is relatively new (~1 month old) installed when I got a new hard drive.

BSOD info:
-Happens when I try to "Sleep" or "Hibernate"
-Screen goes dark but the laptop is still on for about 5-10 mins until it shuts off
-On next reboot, I'm told that there's been a BSOD

A:BSOD when Sleep/Hibernate

  
Quote: Originally Posted by hawkz


Hi.

Here are the requested pieces of info:

My OS: Windows 7
-x86
-full retail version

My Laptop:
-Dell D820 about 3 years old
-OS is relatively new (~1 month old) installed when I got a new hard drive.

BSOD info:
-Happens when I try to "Sleep" or "Hibernate"
-Screen goes dark but the laptop is still on for about 5-10 mins until it shuts off
-On next reboot, I'm told that there's been a BSOD


In an effort to expedite a response I did three (random)of the crashes. They all point to your File name: netw5v32.sys. Author:Intel Corporation. Production:Intel? Wireless WiFi Link. I would suspect the others do as well. The actual cause is the device taking too long to respond. That is usually a driver issue and they are the easiest to check and repair.

I would download the newest possible driver and install it.

Let us know if the BSOD's continue and if they do upload the DMP files to us

Thanks and good luck

Ken


Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\072110-17752-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?ffffffff`82b2cad4?
Symbol search path is: SRV*C:\symbols*http://msdl.microsoft.com/download/symbols;srv*e:\symbols
*http://msdl.microsoft.com/download/s... Read more

Read other 5 answers
RELEVANCY SCORE 65.2

Hey guys, newbie here, but any help you might have would be awesome.

I've been having an issue with my PC for the last few weeks where it crashes on sleep or hibernate and when it returns, it says it's recovered from a BSOD. Pretty bizarre- I wasn't having this before, but after looking around seemingly a few others are having similar issues.

I've followed the BSOD instructions in my zip file- any chance anyone can help at all

Big Thanks!


- Windows 7 x64
- the original installed OS on the system? Yes- fresh install
- an OEM or full retail version? Retail version
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer

- What is the age of system (hardware)? Less than a year
- What is the age of OS installation (have you re-installed the OS?) Same as PC

A:BSOD on Sleep/ Hibernate

Any ideas?

Read other 3 answers
RELEVANCY SCORE 65.2

as above. computer has also been feeling sluggish despite low CPU/mem usage (10% / 70% respectively. no suspicious services running in the background.BSOD usually occurs when i resume from sleep/hibernation. there are also selective flashing purple pixels, usually found on very light grey background - problem seems to disappear after i switch from DVI to VGA cable - so i assume this is a separate, cable problem. com went through complete defrag on o&o. still sluggish.did complete AV scan using NOD32 v5. nothing found.did memtest for 12hours straight - 0 Errors found.did GPU stress test on my GT220. passed. did scandsk and hdd check (from manufacturer). nothing found too. system specs: intel e2160 kingston 2gb ddr2 ramXFX GT220 1Gb2 x 160Gb Western Digital SATAII Enhance 460W PSUWHAT else can it be? please help me! thanks!BSOD details as follows :Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.4 Locale ID: 1033Additional information about the problem: BCCode: 116 BCP1: FFFFFA8004EEE4E0 BCP2: FFFFF8800F3C79C8 BCP3: 0000000000000000 BCP4: 0000000000000002 OS Version: 6_1_7601 Service Pack: 1_0 Product: 256_1Files that help describe the problem: [ATTACHED IN THIS THREAD : MINIDUMP.ZIP! ] C:\Windows\Minidump\020112-15506-01.dmp C:\Users\test\AppData\Local\Temp\WER-29281-0.sysdata.xmlRead our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x... Read more

A:BSOD + Can't Sleep + Can't hibernate!

The first thing I notice is bluescreen when in Sleep, hibernate mode. Desktops IMO are not better hardware configured to these windows power saving feature compared to laptops/notebook/netbook. Yo do have a minimum PSU for your system specs. and it might also be a factor. But overall, I would not lean on desktops running on sleep or hibernate for any cause. Wait for other suggestions from the experts.

Read other 12 answers
RELEVANCY SCORE 65.2

whenever my laptop is in sleep it goes into hibernation after a period of time.. the only problem i have with this is that the hibernation feature freezes my comp due to a known issue that has no drivers yet

So just give me the steps

A:How do I make my laptop not hibernate when its in sleep

Start>Control Panel>Power Options>Advanced Power options>Sleep>Set hibernate to "Never"

Read other 1 answers
RELEVANCY SCORE 65.2

I just finished dealing with my second hard drive crash in 6 months. One of the things I have been told has been to pay attention to what setting my laptop (Dell Latitude d630, Windows 7 Pro N) is on when I'm moving my laptop between classes, from home to work, etc. I close my laptop without shutting down to open it at a different location many times throughout the day, and I was told that perhaps one of the reasons for my laptop crashing this latest time was because my laptop's hard drive was still on during sleep mode, allowing for damage to the moving parts while it was being transported.

Right now, my power settings are set to whatever the default is. I've seen some of the other how-to's around here, but I can't seem to find what the recommended settings when I want to close the laptop and move it somewhere. Any thoughts?

A:When moving the laptop should I use sleep or hibernate (or neither)

You can set your power plan not to use sleep, and to shut down completely when you go from class to class.. While this may be inconvenient, you will eliminate the possibility of damage to the hard drive while carrying it ...

Read other 9 answers
RELEVANCY SCORE 65.2

My Acer TM8172 TravelMate happily connects to my home network, which also contains two desktop computers, another larger laptop and a network printer. The TravelMate and both desktops run Win 7 Pro. The other laptop, which doesn?t get much use, runs Win 7 Home Premium.

The TravelMate is a lower power laptop designed for long battery life. It has an i3 processor and has been very successful but takes forever to boot. Therefore I usually try to put it to Sleep or tell it to Hibernate rather than fully shut it down. It will always go to sleep or hibernate correctly if neither of the desktop machines is running but if one or other of the desktops is awake about one third of the time the TravelMate hangs while being put to sleep or hibernation. The screen goes black and nothing else happens no matter how long it is left. Control can then only be regained by holding the power switch off for some seconds. One night I experimented by leaving it in the hung state. Result ? totally flat battery next morning.

I never have the problem:
1.When I fully shut the TravelMate down, regardless of whether or not the desktop computers are running.
2.When the TravelMate is connected to any other network elsewhere. It connects and disconnects automatically with the network at work and has been connected at various times to many private and public networks both locally and overseas. I?ve never had it refuse to go to sleep or to hibernate in those situations.

The larger laptop, an Asus, has never ... Read more

A:Laptop refusal to sleep or hibernate

If this is still the factory install that is the worst possible install of Win7 one can have, larded with bloatware and duplicate utilities that interfere with much better versions built into Win7. I would do what most tech enthusiasts do and Clean Reinstall Windows 7.

Until then you can Clean Up Factory Bloatware to see if it helps.

Sleep issues are mainly Display driver issues so enable Automatically deliver drivers via Windows Update (Step 3) to Check For Updates, install all Important and Optional Updates which may include drivers and patches needed to make your hardware and software run correctly.

If this doesn't resolve the sleep issues then work through the steps for Sleep Mode Problems - Vista Forums

Read other 3 answers
RELEVANCY SCORE 65.2

No doubt this is a "hardware problem" but here goes:

My hp 6735s laptop (vista) does not wake up from sleep/hibernate if put to sleep/hibernate and left alone for more than 25 minutes. Nothing seems to wake it up, until I restart the computer by pressing down (a good long time) on the power button.

Also, the "Sleep" button on keyboard has no effect whatsoever.

Small detail: I checked control panel -> keyboard, as suggested by one site and notice that my keyboard has no support for a wake fup unction.

A:laptop does not wake from sleep / hibernate

Try changing your sleep settings.

Go to "Control Panel"

Go to "Hardware & Sound"

"Power Options"

You will see such options as "Choose What The Power Buttons Do" & "Choose What Closing The Lid Does." Poke around in here and you should find how to change the sleep settings.

I played around in here the other day. I bet this will help you.

Good luck!

Read other 3 answers
RELEVANCY SCORE 65.2

I had a problem with my laptop trying to recover from hibernate mode ("Your computer can't come out of hibernation. Status 0xc000009a") and on researching the issue I decided the hiberfil.sys file was probably corrupted.

So I used command prompt and typed "powercfg -h off" then did a disk cleanup (using CCleaner) then defragged the drive. Rebooted. Then re-enabled hibernate by typing "powercfg -h on".

Made sure all my power management settings were correct, and I had it set to hibernate when I close the lid of my laptop- but it goes into sleep mode.

Any ideas?

A:Laptop goes into Sleep mode, not Hibernate

I suggest opening a command prompt and running powercfg -availablesleepstates.

Make sure hibernate is not one of the unavailable options.

You can also try toggling the settings. Switch the lid close action to sleep, and then turn it back to hibernate.

Read other 2 answers
RELEVANCY SCORE 65.2

As far as I know, laptops in sleep near battery death wake themselves up to go into hibernation. Problem is my laptop is waking up in the middle of the night from a near full battery to go into hibernation randomly (and blasting the music that was playing for the few seconds it takes before it hibernates). I'm also concerned of this happening while the laptop is in my backpack being shuffled about in sleep and just randomly waking up to hibernate. I don't want it to wake up automatically at all!

I don't have any devices waking it, such as mice or keyboards which wouldn't be the same anyway since that'd just wake up the laptop, not put it into hibernate afterwards.

A:Laptop wakes up from sleep to hibernate

Do the event logs shed any light on this? Look for a time stamped event while it was supposed to be asleep.

Read other 7 answers
RELEVANCY SCORE 65.2

I recently replaced Linux on my laptop with Windows 7 and since then I have had a problem that when I put my machine to S3 sleep for a long period, i.e. overnight, I wake up and find that the machine is in hibernate. This is unacceptable to me because I make a habit of writing as soon as I wake up, and the ten minute delay while the machine is coming out of hibernate means that I lose my thoughts. how do I get the machine to stay in S3 sleep?

The machine is a Thinkpad R61i and the third-party battery is showing signs of age, but I always leave the machine plugged into the mains overnight. And as I said, I never had this problem when I was using Linux.

A:I go to bed and laptop is in sleep. I wake up and it is in hibernate.

Yes S4 seems to be a feature in Laptops to save drainage on the Battery ...

How long does it take the Laptop to boot ?

Surely it must be faster that way ?
Have you updated your Ram ?

Read other 9 answers
RELEVANCY SCORE 65.2

Hi everyone, so I have an issue about which I find many results but most of them don't reach a resolution, and those that do are inconclusive.
 
I have a Sony VAIO SVT15112CXS touchscreen ultrabook that came with Windows 8.
 
I followed Sony's guide and made sure everything was updated according to Windows Update and VAIO update. After upgrading to 8.1, I then re-checked for updates and updated everything.
 
Everything seemed fine until I realized sleep and hibernate don't work. With either option, the screen goes off and everything is making noise as if it's working to power down, but it stays in this state for roughly 5 whole minutes or more before it finally shuts down. When I turn it on, I realize it's starting a new session, as if it was shutdown.
 
Logging into Windows gives me no message of a crash.
 
WhoCrashed does see crash dumps, though. The "bugcheck code" varies almost with every crash, but they all say
 
This was probably caused by the following module: ntoskrnl.exe (nt+0x14F9A0)
Bugcheck code: 0x9F (0x4, 0x12C, 0xFFFFE000FA9BB880, 0xFFFFD000C46DB980) [again, this line varies]
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is ... Read more

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RELEVANCY SCORE 65.2

For the past few days Windows refuses to shutdown. Everytime I select the sleep, hibernate or shutdown options it will reboot/reawaken straight away. I have tested the RAM which had no problems, I reinstalled Windows completely which didn't help & I checked power settings in BIOS to disable auto-restart. Laptop works fine when on, just refuses to power down - only holding the power button will get it to stop doing anything! Very annoying, can anyone help? Cheers.

A:Laptop will not sleep, hibernate or shutdown

Hello cakefish,
I hope this isn't a virus or some malware. I would force a hard shut down and then after waiting 20-30 seconds then boot into safe mode with networking. Update and run your Anti-virus and Malwarebytes several times and with luck it will pick something up and clean it out of your system.

After re-reading: When you re-installed W7 did you do a clean install where you formatted your drive again?

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RELEVANCY SCORE 65.2

Hi,

I have a Dell Inspiron 17R 5737, running Windows 8.1.

my laptop does not go to sleep or hibernate. each time I close the lid, or press the power button it seems that it forcefully shut down or go to sleep/hibernate and then shuts down immediately "the shut down screen does not appear". When i start the laptop opening the lid/ pressing the button, it starts as if it were properly shut down.

I am aware of the options that I can adjust for sleep/ hibernate/ or shut down, when the lid is closed/ the power button pressed. the problem also exists when giving a "Sleep/ hibernate" order from the start menu.
I have tried several suggested solutions on the web. I have updated the Bios " whatever that does", and several other drivers. I have tried running a "PowerCfg -energy" test on the command prompt, " several people mentioned that by using this test the found a driver that is requesting the computer to not sleep, but i found no such errors. i ran a few tests on Dell.com to check for any problems but everything seems OK.

also, when the laptop is sitting idle for a while and it goes automatically for sleep, it does not wake up by moving mouse/ clicking on the power button, I have to shut it down by holding the power button, then press it again to turn it on.

as I remember the problem first appeared after updating the windows from 8.0 to 8.1

please help, and thanks in advance
 

A:Laptop doesn't sleep or hibernate

Try updating the BIOS: http://www.dell.com/support/home/us/en/19

Some DELLs come with there own power management software, that might be interfering...

Chears
Grant
 

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RELEVANCY SCORE 65.2

Dell Precision m4600; Intel Core i7-2820QM / 2.3 GH, 16GB RAM, 300GB HDD+120GB SSD. w7 64bit.
 
so ive gotten this laptop about a year ago. since the very start it had this glitchy way of of hibernating... warranty people paid no heed to this since, well, it was working, wasnt it?
 
symptoms: when i choose "sleep" screen goes blank. but the whole system is wide awake. can hear silent windows 'pings' when i click the keyboard. same happens on hibernate mode. i left it throughout the night like this couple of times, and thats exactly how i found it in the morning still. this would be less annoying if it could wake up from the blank screen, as of now the only way to fix it is pulling the plug and restarting. by the way, this doesnt always happen - just mostly when ive done some heavy work on it. ie, i can put it to sleep perfectly fine right after turning it on.
 
tried few suggested solutions to this. like, "there could be devices interfering with hibernation," "programs or drivers might be keeping it awake" - so wasnt using wacom tablet for awhile at all. or even loading photoshop. updated all the drivers and firmwares too. problem persisted.
 
now, im still not sure what is causing it. for awhile i thought it might be some weird process that came with shop's windows version? so i formatted C. solution to all your problems, right? wrong. exactly then i found whole bunch of new ones. windows wasnt going to instal the easy way. it wasn't enough to format only... Read more

A:Laptop doesnt sleep or hibernate

Had the same issue when re-imaging a Dell laptop using both W7 32-Bit and W7 64-Bit - Sleep and Hibernate worked fine with the Base drivers that W7 installed then became intermittent and finally stopped working after I applied the latest Drivers.I ended up doing a System Restore and applying and testing drivers individually to identify those that were problematic.Steve O.

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RELEVANCY SCORE 64.8

Hey guys this has finally gotten to the point of annoyance. I Like to put my Laptop to sleep when I leave the office and wake it up when I get home. It BSOD every time. Your help is greatly appreciated. I have rebuilt the machine thinking that would resolve the issue. I still need to install AV but have left it off until I can fix the issue.

Please let me know what other files I may need.

This is a Lenovo W530 running Windows 7 Ultimate 64-bit with 32GB of RAM

A:BSOD on Lenovo W530 everytime it wakes up from Sleep

Welcome to the forum.

mcdbus.sys Tue Feb 24 16:34:07 2009 (49A3CD1F)
MagicISO SCSI Host Controller driver
Driver Reference Table - mcdbus.sys

   Information
and install Revo Uninstaller.Opt for "Advanced Mode" and uninstall the software (also delete the leftover registry entries).


Code:
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Sun Oct 6 05:48:35.570 2013 (UTC + 6:00)
System Uptime: 0 days 21:52:09.694
BugCheck 50, {fffff87ff9644c68, 0, fffff88001725f70, 5}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
BUGCHECK_STR: 0x50
PROCESS_NAME: System
??????????????????????????????????????????????????????????????????????????????????????``
Built by: 7601.18229.amd64fre.win7sp1_gdr.130801-1533
Debug session time: Tue Sep 24 03:53:38.996 2013 (UTC + 6:00)
System Uptime: 0 days 8:18:37.350
BugCheck 4A, {7769164a, 2, 0, fffff880208e6b60}
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+245 )
BUGCHECK_STR: RAISED_IRQL_FAULT
PROCESS_NAME: svchost.exe
??????????????????????????????????????????????????????????????????????????????????????``
Based on the bugchecks, I would recommend you follow and complete the steps given below:1. If you are overclocking any hardware, please stop. Reset any changed values back to default and reset/clear CMOS: Clear CMOS - 3 Ways to... Read more

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RELEVANCY SCORE 64.8

Hi there
My PC has been driving me crazy. I was having trouble with one of my HDs, so i removed it from the system and made a fresh install of Windows 7 Home Premium X64. Now it is even worst, before i had the same errors on the old system but at least it would enter sleep state correctly most of the times. Now i have again this "Custom Error" ntoskrnl.exe (nt+0x824DA)
Bugcheck code: 0x1000009F (0x4, 0x258, 0xFFFFFA8009B6AB60, 0xFFFFF80000BA2740)
But the PC will stay on and i have to shut it down on the Power button every Morning.
I checked the Crashdumps but cannot find the cause, maybe some of you will help me out.
Thank you

A:BSOD 0x1000009F everytime PC enters sleep Mode

Hello Picas and welcome to SF

Please have a look at Stop error when you put a computer that is running Windows 7 or Windows Server 2008 R2 to sleep or into hibernation, or when you restart the computer: "0x9F"
If you need any help on that, post back.

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RELEVANCY SCORE 64.8

Hello
Here are the details of my machine:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 2999 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1308 Mb
Hard Drives: C: Total - 295242 MB, Free - 10655 MB;
Motherboard: Acer, JV50
Antivirus: AVG Anti-Virus Free Edition 2013, Updated and Enabled

I am not very technical so do not understand a lot of the comments on here I'm afraid. My laptop for a while now has not been able to go into sleep mode. Everytime I close the lid it reboots itself and comes back up with the black screen you get when it has crashed. Also I cannot turn it off. As soon as I try and turn it off it again restarts itself as if it has crashed. The laptop is permanently whirring away as it is never able to turn off unless we remove the power and let the battery drain, which is a bit extreme.

Please can you help as this is driving me mad!
 

A:Acer Laptop on Vista keeps rebooting everytime it goes into sleep/shutdown!!

try a cmos reset
 

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RELEVANCY SCORE 64.8

Hello everyone. For the past few weeks my HP notebook (elitebook 8470P) will not go to sleep or hibernate. When I attempt to do so, it will hang with the screen off for a sporadic amount of time, before getting a BSOD and shutting down. I have removed any recent drivers and installed applications, but cannot figure out whats going on (also have limited time since I am out of the state attending a training class). Any help would be greatly appreciated! See logs attached.

A:HP Notebook will not sleep / hibernate. BSOD.

Hi. . .Please run - http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/Regards. . .jcgriff2

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RELEVANCY SCORE 64.8

Experiencing BSOD randomly but frequently enough to be annoying after waking the laptop up from hibernating or sleeping. All that happens is the screen goes black and a forcefull reboot is required, i am only informed about the BSOD after restarting. I have noticed several people have this problem but solutions are varied. any help would be appreciated.

I'm running Win 7x86 Ultimate full retail installed 2 years ago on a 4 year old Acer Aspire 5735 which had Vista originally.

A:Random BSOD after hibernate/sleep on Win 7

I'm having issues opening these dumps in WinDbg, is anyone else? When I open them, this is all it says afterwards:






Quote:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Icarus\Downloads\Debugged BSODs\Windows_NT6_BSOD_jcgriff2\021712-28501-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.20826.x86fre.win7_ldr.101026-1502
Machine Name:
Kernel base = 0x82c0f000 PsLoadedModuleList = 0x82d58890
Debug session time: Fri Feb 17 02:40:11.972 2012 (UTC - 5:00)
System Uptime: 1 days 2:13:00.938
Loading Kernel Symbols
...............................................................
................................................................
.............................................................
Loading User Symbols
Loading unloaded module list
.......................................


After that, nothing happens.

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