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Battery plugged in, not charging AND battery unaccessable

Q: Battery plugged in, not charging AND battery unaccessable

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

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RELEVANCY SCORE 200
Preferred Solution: Battery plugged in, not charging AND battery unaccessable

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RELEVANCY SCORE 107.2

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

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RELEVANCY SCORE 103.6

Hi! i have an Hp eliteBook 8560p and when the battery is plug it shows me this thing Battery #1:1% available(plugged in,not charging) Battery #2:Not present what are my to do to resolve this?please help

A:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery. 

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RELEVANCY SCORE 102

I have a Dell inspiron 15 M5010 and i recently bought a new battery. It's not a Dell battery but a Ninja Battery. As i started charging it i noticed it doesn't charge. I thought it was a defective battery so the company sent me a new one. It didn't make a difference.
Is it my AC Adapter? or because i need a Dell battery? I tried everything except update the BIOS because it needs at least 10% battery to run. Sadly i have 5%. Please help. 

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RELEVANCY SCORE 99.2

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 99.2

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 97.6

Hi there! I've been having a problem with my charger for a while now but it wasn't serious until recently. A month or two ago, my charger went from working completely normally to suddenly not being recognised. This wasn't a big deal, however, because by holding the charger a certain way to the left (kind of twisted) or bringing it underneath the laptop, it would charge like normally. For the past few weeks, however, a notice has been popping up saying

"The AC power adaptor type can not be determined" and then that follows up with a message underneath that stating that I should use a dell charger (this is the original dell charger we got with the laptop)"

This message however didn't matter back then because, by twisting the charger a bit, it would charge and so the message was irrelevant and would only pop up when the charger was plugged in and not twisted (as far as I can remember)

Over the past couple of days, though, i've noticed for my battery sign to sometimes randomly change to an X and, when you hover over it, it says "no battery detected." It will then randomly, a second or two or a few minutes later switch to "plugged in, not charging" and then to "plugged in, charging"; fluctuating randomly and for different intervals of time between these signs. This as well wasn't much of a problem as my laptop was still charging at times and therefore I knew it wouldn't run out.

Now, however, the... Read more

A:battery plugged in/not charging and then "no battery is detected"

What is the exact model of Dell laptop you have? Look underneath on the label for Model information
For Dells of that time period, you must use a genuine Dell replacement AC adapter or you will get the reduced performance at startup message.... the Dell adapters so I have read, have a chip inside that informs the BIOS of the laptop that they are indeed, genuine Dell adapters.

Read about this issue here- and especially about the little test you can do before your power is all gone- you should do it just once, and I think you will get the "Unknown" message....

http://www.laptop-junction.com/toast/content/inside-dell-ac-power-adapter-mystery-revealed

Note that there is more than just one thing that can be wrong- the motherboard, the adapter chip, the power jack.... Please do NOT attempt the adapter repair at that site.... The power jacks can be replaced by a good repair shop that does soldering on motherboards.

test yours and if you do need a Dell AC adapter they can still be found but it does take some hunting since a LOT of helpful sales sites claim "Genuine Dell Replacements" but I have tried some of those and they did not work but when a real Dell AC adapter was connected, that BIOS message disappeared.

look on the label of the LAPTOP and see what AC Adapter watt rating ....ex: 65watt or 90w..... yours calls for and purchase the correct model.

I can help you find a genuine Dell if needed but test things first. Hope you can do this before the ba... Read more

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RELEVANCY SCORE 97.2

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 97.2

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 97.2

Hello! I have an ACER Aspire M laptop which is about 3 years old. The battery cannot be taken off, it's under the back cover. I have Windows 10, 64 bit. I didn't use my laptop for a few months and once I turned it on again, I got the message that the bettery is not charging. So I cannot unplug my laptop. Battery seemed to work fine before.. - I read that updating BIOS could solve the problem, but I can't do it because the system requires battery to be at  at least 30%. - I can't take off the battery, so the solution with holding power button down doesn't work as well.- I also can't unplug my laptop to reinstall the drivers. Someone help please!

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RELEVANCY SCORE 97.2

new battery of my hp630 is not charging after 55% though ac adapter is plugged in. tried with other hp ac adapters also same thing happens. testes the battery condition with hp pc diagnostics which shoes it's ok.even tried by uninstalling and installing the microsoft ACPI Compliant control method battery according to the suggestion from some troubleshooting blogs.please help.

A:battery plugged in not charging after 55%

Hello ag161,  Since you have tried all the required steps, try to update to the latest BIOS  http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5086783&swLangOid=8&swEnvOid=4060   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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RELEVANCY SCORE 97.2

Yesterday, my computer stopped charging. It was fine the day before, but when I got up yesterday, I noticed I was losing juice. My battery icon says "battery plugged in, not charging." It doesn't charge when it's off, either.  This computer has an internal battery that I cannot remove. I have already tried uninstalling Microsoft ACPI and that didn't help. I have looked at the pin inside the power adapter and it seems to be properly aligned, though it's so small it's hard to tell for sure. It does seem like the adapter isn't plugging in all the way beacuse it's a bit wiggly, but that could be because of the dumb placement of the battery port.Please help! I'm a writer and I can't work with a dead computer!

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RELEVANCY SCORE 97.2

Hi, I found a lot of answers on the topic but unfortunately none resolved it. So it's simple - the charger is not charging beyond 44% and recently it increased to 48%, and it says "not charging". Battery health is good, I updated the bios, reinstalled both battery drivers multiple times in multiple ways. I am using windows 10, desktop and longevity options for battery are disabled. Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed.
Appreciate the help! Thanks

A:Battery 44-48% not charging even though AC is plugged in

" Only thing I didn't try yet is turning off computer, battery out for 2-3h, etc. due to not having clear steps on how to perform it + would like to know if it's needed "

Please click on link below, hopefully it will be of help:
www.dell.com/.../soho_article_8

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RELEVANCY SCORE 97.2

Issue is why is battery holding at 11%, plugged in yet not charging? Is there anything I can do to remedy this? What may cause this etc . . . ?As of the morning of 10/07/2016 Indicates Battery at 11% Not Charging.I plugged in last night during the 9:00 pm hour mountain time. After plugging in, I was running Utorrent 3.4.9 overnight downloading some files.A driver installation occurred yesterday for NVIDIA GEForce Game Ready Driver 373.06 Release date 10/05/2016 - seemd very flawless and without incident.I have two charging cables. Both were working fine yesterday.  Both are plugged in different location on a diferent circuit. Surge protected by Belkin.Thank you and below are my system details.OS Name    Microsoft Windows 10 HomeVersion    10.0.14393 Build 14393Other OS Description     Not AvailableOS Manufacturer    Microsoft CorporationSystem Name   xxxxxxxxxxxxxxSystem Manufacturer    Hewlett-PackardSystem Model    HP ENVY 17 Notebook PCSystem Type    x64-based PCSystem SKU    xxxxxxxxxxProcessor    Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)BIOS Version/Date    Insyde F.42, 3/18/2015SMBIOS Version    2.8Embedded Controller Version    77.53BIOS Mode    UEFIBaseBoard Manufacturer    Hewlett-PackardBaseBoard ... Read more

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RELEVANCY SCORE 97.2

Hi I recently updated my laptop and now I have got a battery problem. The charger is plugged in but it says not charging. However, the laptop continues to work perfectly fine even though the battery indicator shows 8% remaining. But as soon as I remove the charger, low battery alert pops up. Does not charge even when shut down.Please help. Here is the screenshot.  

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RELEVANCY SCORE 97.2

My dell inspirion says plugged In not charging I have replaced the motherboard,battery,and charger please help

A:Battery says plugged I not charging

Munchlax as obvious as it may sound you have got the right battery mate? and do the voltages match for the battery and the adaptor?

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RELEVANCY SCORE 97.2

Hello - My laptop is not charging. It displays "plugged in, not charging". I've tried uninstalling the battery driver from the the device manager and reinstalling with no luck. I've even tried switching batteries. The computer does run only on AC power if I remove the battery. Anyone have ideas on what else I can try? Thanks

A:Battery plugged in, not charging

Did you follow these steps when uninstalling?https://youtu.be/Lx62t6qZ34U

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RELEVANCY SCORE 97.2

I got my Inspiron 15-5000 series recently notice that the battery charged up to 60% and stop charging after that.
I was trying to change the setting in the Dell Power Management Lite many times but the setting does not work and also try to uninstall the battery drivers several time but it seen does not work.

Any idea who to solve it?

A:Battery Plugged but not charging

Please list exactly your Dell model number and version of windows.
Example: Dell Inspiron 15, 3543, windows 10

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RELEVANCY SCORE 97.2

I cant use my laptop unless plugged in... There is no battery left at all and it wont charge...
I have tried to update BIOS but I couldnt because I got a message that the battery needs to be at least 10% charged.
I have confirmed that the charger gives the required volatge, so the charger is fine..
I have no idea if there is something wrong with the battery cz it passed the online dell test..and I dont want to buy a new battery for no reason. 
So I have no idea whats wrong to fix it... 
any ideas?

A:Battery 1% available (plugged in, not charging)

Please list Dell model number and version of windows. Ex: Dell Inspiron 3543, windows 10
In the meantime, please check status of AC adapter in the BIOS. If adapter isn't detected in BIOS, the system will continue to received power but will not charge the battery. Please follow steps below:
1. Power off system.
2. Power on system, quickly start tapping F2 key continuously. You should be in the BIOS. The status of adapter usually listed under the main screen.
The adapter should say the adapter type, if it says 'Unknown' or 'None', then it's a issue with the adapter, and most likely needs to replace with a Dell genuine adapter that suitable for the system. Note: Wiggle the adapter's end while checking it in the BIOS

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RELEVANCY SCORE 97.2

This is my last post about this issue https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y70-battery-is-plugged-in-not-charging/m-p/2258...and with the step 2 in that I fixed my issue, but this time, all these steps do not work. Also I can not find new Energy Manager software in the Y70-70 support software download list.Can you guys help me this time?This Y70 really annoy me a lot, the screen blinking, and battery not charging......Thank you 

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RELEVANCY SCORE 97.2

I used a friends charger to charge my laptop on wednesday which was the 16th of november and when the battery charged up to like 86% i had the plugged in not charging notification. After this incident i still get that notifiation even when im using the original charger when the battery charges up to 86% . Can u guys please help me, im really worried

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RELEVANCY SCORE 97.2

 Hello,Hope you are doing well. My battery icon says '2%  available (plugged in, not charging)'.  I have done a battery check on Hp Support assistant and it says:The battery is reporting a failure and needs to be replaced as soon as possible. Based on the age of your PC and battery, it appears it is no longer covered by your HP Warranty. REOOW I'm not sure about replacing the batterry. Please inform me if there is anything easier and or cheaper to do.Thanks,              Yousif

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RELEVANCY SCORE 97.2

The battery indicator says "0% available (plugged in, not charging)" I have run the battery diagnostic and it says that battery is fine. I have run the ac adaptor diagnostic and it says that is fine as well. I have updated the bios. I have uninstalled "Microsoft ACPI Compliant Control Method Battery" and rebooted. I have also uninstalled it and updated immediately. The battery is non-removable. Anything else I can try?

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RELEVANCY SCORE 97.2

My battery is at 0% and says "plugged in not charging". Whenever I unplug my charger my computer dies so all the solutions that require me to take out my battery dont work. How can I fix this problem so i can use my computer when it is unplugged. Thanks!

A:Plugged in, not charging battery

Hi,there coudl be several reason for this... such as.1) if the battery is charged for around 90%(depends on model to model it may be 80% also) its normal to avoid anty unwanted charge cycle. this will help improve battery life.2) if the machine is not charging because to used in too hot ambient temprature or its heating up for some reason. option is to let the machine cool down and it will start charging. this is again technology limitation and safety measure.3) if above are not true: Try this:.Disconnect ACShutdownRemove batteryConnect ACStartupOpen Device ManagerClick the plus (+) sign next to Batteries category, right-click All of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it?s ok if you only have 1 of these listings).Click the plus (+) sign next to System Devices.Right-click the ?ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.ShutdownDisconnect ACInsert batteryConnect ACStartuphope it helps, Good Luck !

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RELEVANCY SCORE 97.2

HiI had bought this HP Model 11-N010TU Processor Brand Intel Processor Type Quad Core Processor Model N3520 Processor Speed (GHz) 2.16 Processor Max Speed (GHz) 2.42 Installed RAM 8GB RAM Type DDR3 on Dec-2014. The battery has been working great until last week where it starts giving plugged in, not charging with 0% remaining. I had tried to plug in directly to different wall socket but yielding same results. Troubleshooting carried out:1. I had run HP Battery check on HP Support Assistant and it gave healthy battery status. 2. So the next step is I went to a local shop to try and plug in and try with brand new power supply unit suggested by the technician. The results were the same with plugged in not charging error message. 3. I had tried the extensive hardware check by pressing Esc, f2 prior booting into windows and it gave all good results. 4. I had open up the cover dismantle the battery socket to the motherboard and plug that in again by hoping it could reset the battery but it doesn't help. Any suggestions will be much appreciated. Thanks.

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RELEVANCY SCORE 97.2

  I'm having this issue where the battery is not charging, and/or the laptop is not recognizing the battery properly. I will just outline the problem and what I have done.  A) Received a brand new assumingly aftermarket replacement battery. 1 - It went through a charge cycle without much problem2 - It stopped charging randomly, to which by experimentation the fix was simply restarting the computer (and removing the battery while the computer was shut down, and replacing it before restarting). It would begin to charge again after.3 - Sometimes, on battery power, the monitor screen would simply turn illuminated black or flicker. During this time, all computer functions still worked and I was able to shut the computer down using my memory and the proper keystrokes. Starting it back up was the (temporary) cure, even without introducing AC Power. 4 - This continued regularly having to reset the computer and the battery to keep it charging. A few days later, while showing some nominal amount of charge (20%?) the computer just shut off instantaneously  With this, I assumed there must be something wrong with the battery so I contacted the people who sent it and they agreed, although I was also asking if it could be anything other than the battery, because to me it didn't feel like the problem was the battery as, once I got the battery charged fully, it worked great as far as holding the charge.  B) I received a second brand new b... Read more

A:Battery - 0% available (Plugged in, Not Charging)

I gather this is not a genuine HP battery? Until you try a known good Genuine Battery it is hard to know what the problem would be. You should not have to try driver reinstalls and such. A good battery on a good system just works. Possibilites are bad battery and bad motherboard. Period.

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RELEVANCY SCORE 97.2

I am facing some problem in my laptop since last three days, battery is not getting charged and showing message as "0% available (plugged in, charging)" but the level is not increasing from zero and PC is not turning on without plugging in the cord. I think this has happened due to the last windows update three days ago as this problem occuring after that event. I tried resetting the windows but problem not solved. Please help me with the solution.

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RELEVANCY SCORE 97.2

Running Windows 10. When PC is plugged in the battery is not charging. When I remove the power cord the PC turns off.

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RELEVANCY SCORE 97.2

My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help!

A:Battery not charging and plugged in

Shayna226 wrote:My battery does not charge when plugged in (says plugged in, not charging).  Can't figure out how to fix it. Please help! Hi, Kindly follow the steps here http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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RELEVANCY SCORE 97.2

Hey everyone.
Im using a Lenovo G505s. My battery is plugged in but not charging. That's what the icon states. I've read other posts about this but none of the solutions in those questions solve my problem. Whenever I unplug the battery cord my laptop dies. Could my battery be dead and how can I confirm this? Thanks in advance.
 

A:Battery plugged in but not charging

If you unplug the battery charger and the laptop literally shuts off immediately, seeing as its not charging as well, you almost certainly have a bad battery. It will likely need replacing. The first sign is issues with it charging. The second would definitely be it shutting off IMMEDIAYELY upon removing the charger.
 

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RELEVANCY SCORE 97.2

I have been faced with quite a frustrating computer/ battery problem. You see my computer does not turn on, that is unless it is plugged in with my charger in which case it will it will turn on. However, when I click on the bottom right-hand corner battery symbol it will provide me with the statement saying, " Plugged in not charging". On top of this, I did check the battery status on my computer, it provided me with the information that my computer battery is, "Ok", however, needs charging.This leads me to wonder is this a battery problem or an AC Adapter problem.

A:Battery- "Plugged in not Charging"

Hi.Welcome to the forum Cheesy_Parekh.Battery Does Not Power Notebook or Hold a ChargeUsing and Testing the AC Power AdapterPurchasing a Replacement AC AdapterPurchasing a Replacement Battery

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RELEVANCY SCORE 97.2

Computer plugged in...says its at 18%, not charging. Brand new. WTH?

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RELEVANCY SCORE 97.2

Acer laptop
2 months old

I did the followings but did not fix it :

Unplugged the machine
Removed the battery
Plugged everything back in ( except the battery ) and loaded the machine
Turned off the machine
Put the battery back in.

This is the 2nd time. Fisrt time I fixed that by performing the above steps. Not this time.
Google search suggests faulty adaptor, as well as contacting Acer while still in warranty.

After googling, I came across this suggestion :
Device Manager > expand Battery > Right click at Microsoft ACPI-Compliant Control Method Battery > uninstall > Action button > Scan for hardware changes

That did not solve the issue either.

Is there anything else I can do without calling Acer ?

A:96% Battery plugged in but not charging

Call Acer. You have a hardware problem.

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RELEVANCY SCORE 97.2

System: HP Envy 17, Model 17 -- k206TX,  LOL32PPA#ABG Hello I am hoping someone can help me with this issue: My battery shows the message (3% [for example] available, plugged in, not charging). This is a replacement battery but I had the same issue with my original battery.The battery charges very slowly when the laptop is turned off and plugged in.I noticed that the "Microsoft Composite battery" driver is missing.This is what I have done to try and fix the problem (not in order).1. Ran the system recovery which took me back to windows 8.1, updated everything then moved to windows 10 64-bt.2. Replaced the battery (it was due for a replacement anyway).3. Updated the Bios through HPs website to the latest version, and reset the Bios settings to default just in case.4. Ran the Windows trouble-shooter for Battery issues and hardware, it found no problems.5. Completely drained the battery, uninstalled the battery drivers just using AC power, powered it back on with the battery inserted. 6. I can't use the HP Service battery tester as that causes the laptop to blue screen (the first time I did this the old battery started charging again for a while).I ran the battery diagnostic (F2) and got this error message:I'm not a tech person. So, it's meaningless to me. Unfortunately, the laptop is out of warranty. Any ideas other than a repair shop?

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RELEVANCY SCORE 97.2

My computer is only working when connected to power unless ut shuts down abruptly. It shows plugged in, not charging. And whenever, I try to do the battery check, it says battery not detected. I have tried hard reset and everything. Also charging light keeps blinking when battery is present unless its stable.

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RELEVANCY SCORE 97.2

I have a HP 17-g121wm laptop  for about a year and all of a sudden the battery won't charge. The charger is plugged in and the led lights are on. I've tried updating Bios, a hard reset, and still nothing has changed. Please help!!!

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RELEVANCY SCORE 97.2

Help my battery is plugged but not charging.I used HP Support Assistant and it says the battery is fine.I checked the software for the battery and it's up to date. What else can I do? The laptop is just over a year old. thank you!

A:My battery is plugged in but not charging

Dear Customer, Welcome and Thank You for posting your query on HP Support Forum It looks like your Notebook is not charging the Battery, We will surely assist you with this issue Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps: . Update the latest BIOS for your Notebook from HP Support Site Please check your Notebook with a known good Power Adapter & Battery from a different Notebook Note: If a known good battery is also not charging we need to replace the system board How to improve the life of a Battery:1. Power Plan should be set correctly for extended battery life2. Please keep the Screen Brightness at lower level3. Please turn OFF Wi-... Read more

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RELEVANCY SCORE 97.2

Hello,
I own Inspiron 5547 Model. My laptop is not running on battery. LED indicator of battery is also not flashing. Laptop works fine when plugged in and shows "75% available (Plugged in, Not Charging)". In system diagnosis and dell diagnosis, it says that battery is healthy, working normally and perfectly fine.
Also Battery is on 75% since many days. Its not getting charged or discharged.
Please suggest some solution. 
Thank You.
P.S. : It is a non removable battery.

A:Battery : 75% available (Plugged in, Not Charging)

Hi SHINICHI9,
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Does the adapter charge the battery fine when plugged in? 
Disconnect the adapter and check if the battery begins discharging. 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Also, while in BIOS, go to advanced tab and check under Battery Charge Configuration if there is a custom stop percentage set. 
Update the BIOS and check - http://dell.to/2mzKrjE 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another adapter and battery to confirm which component is causing the issue. 
If another adapter / battery also exhibits the same behavior and if the adapter and dc port are fine in BIOS, then the motherboard might be at fault.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Also, please click my ... Read more

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RELEVANCY SCORE 97.2

I bought a new battery for my laptop because the original one had lost endurance, it would last only about 45 minutes, anyway. So I put the new battery in and the computer sometimes doesn't recognize it, sometimes it does but most of the time it says : Plugged in but not charging.

I'm not too sure what to do, I made sure to buy the exact same battery with the same model #, etc.
 

A:NEW battery plugged in but not charging

1. Shut Down the laptop.
2. Press the power button then tap the F2 key until a blue screen appears.
3.On the left sided menu arrow down to Battery Info.
What does it show ?
 

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RELEVANCY SCORE 97.2

i have been on forums and followed the steps given ( removing battery and ac power and holding down power button for 1 minute etc) and the problem persists. my laptop is just out of warranty and my battery cannot need replacing after only just over a year. ive also seen on forums that this is a common problem with HP, have updated bios and drivers, is there anything else i can do? please help

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RELEVANCY SCORE 97.2

My HP 15 Notebook is almost 2 years old and all of the sudden the battery stops working. I know that the battery's performance has decreased a bit but it shouldnt be dead. One day a wake up to find that it doesnt turn on so i plug n the charger and it turns on and says consider replacing the battery soon but after a few minutes i realize it says plugged in but not charging at 0% (and it wasnt at 0% when i turned it off) When I try to run a battery test in HP support assistant it keeps saying status unknown (so how can it tell that I need a new battery but cant detect it which is why i think its a glitch) and that i should remove and then re insert the battery but still nothing changes and it it telling me that I have the updated version. I've tried uninstalling the battery drivers multiple times after which i was notified that a drive was missing and had to reset my laptop (for the second time the frist being after windows 10 caused a drive to "go missing") and still nothing.I am desperate please help me

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RELEVANCY SCORE 97.2

My new HP worked well for two months and now the battery is at 0% and wont charge. Im using windows 10 and its a new gaming laptop. Not sure what to do. Cheers Matt

A:Battery at 0% not charging when plugged in

Its under warranty, I would think. Start a Support case. Where are you located (country)?

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RELEVANCY SCORE 97.2

My battery now shows 0% available. I have run the diagnostic from hp assist, and got the message to recalibrate. I cant. My battery wont charge, and my computer wont turn on when it is unplugged. I ran the system extensive test and got , in red; FAILURE ID : U4XCXV-75F83H-MFPV7G-C0B303. Can somebody please help me?

A:plugged in, battery not charging

Was the failure ID associated with some specific component of the hardware test? What is your exact model number, please and how old is the laptop and the battery?

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RELEVANCY SCORE 97.2

No changes to maching nothing new added. Machine purchased 2013.

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RELEVANCY SCORE 97.2

hello i have a problem with my laptop battery charging. when i move the curser to the battery icon it shows a message of plugged in,not charging. tell me how can i fix it .i have tried uninstalling the acpi from the device manager but still not working . 

A:battery plugged in not charging

Hello malakyaseen12, Update the latest BIOS for your Notebook from HP Support Site Testing and Calibrating the Battery (Windows 10)http://support.hp.com/my-en/document/c04700771Testing and Calibrating the Battery (Windows 8)http://support.hp.com/us-en/document/c03325217 You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 97.2

I read the  previous threads.  I tried uninstalling microsoft acpi compliant control method battery and searching for hardware changes.  It didn't work.  I tried with shutting down and with out.  I tried it with the battery in and without.  I tried with turning of windows explorer and turning it back on.  Nothing works.  Please help

A:plugged in battery not charging

Hi @hklemp,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the battery not charging. I will be glad to help you. Please look at the following documents.HP Notebook PC AC Power Cord Safety Recall and Replacement Program Announced August 26, 2014Testing and Calibrating the Battery (Windows 10) Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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