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Vista boots to a blank black screen

Q: Vista boots to a blank black screen

Vista boots to a blank black screen but the screen saver is visible when it kicks in.

This is a friends PC so don't have any other details. It appears as if Vista boots OK and that his screen saver is set to about ten minutes. The fact the bios boot checks and screen saver are visible rules out a monitor or graphics card problem I'd have thought.

Preferred Solution: Vista boots to a blank black screen

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A: Vista boots to a blank black screen

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I was having trouble with XP booting to a blank or black screen after the XP splash screen is displayed. Since there was nothing of importance on the hardrive I decided to do a clean install including the formatting of the hard drive. I am able to boot into safe mode without any issues. I have followed some of the support articles from Microsoft in one of the articles it states tha while in safe mode to stop explorer.exe and see if it restarts automatically. I tried this as part of the trouble shooting and explorer.exe will not restart.

So at this point I am at a loss especially since this is a clean install. The machine is a Dell Demension 2350.

Any help would be greatly appreciated.

A:XP professional boots to black/blank screen

Hello firemarshal98

Disconnect all peripherals and remove all cards except the video card and see if that helps.

If that does not help try running the Dell Diagnostics

I think it is safe to assume the hard drive is OK


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Hello everyone. Thanks in advance for reading my post.

When I turn on my computer it boots up to a blank black screen with only the mouse pointer arrow showing.

A little history.....
Yesterday I purchased a DVD writer and installed it and it worked just fine. Today I ran spybot SD update and then ran the immunize feature which also seemed to work fine. At the same time I was updating itunes to Version 9.0 when I got a small windows error. I don't know exactly what it said because I didn't have time to read it but it had something about win32 and that it was malicious software and would shut down windows.

I've tried to boot up with my last known configuration that worked. I've tried safe mode, safe mode with networking. None of these do anything different. All I get is the blank black screen with the white windows mouse cursor (which I can move about the screen). Which does me no good ;) Any assistance would be greatly appreciated. Thanks very much. I have AVG on my computer but didn't run it last night - unfortunately I was in the middle of downloading some music and when it started the automatic system scan I stopped it (dummy) so that it wouldn't slow down my download. Wish I hadn't did that.


Amil Singh

A:Computer Boots Into Blank Black Screen Only - No OS

Take a look...Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503.The blinking cursor on black screen typically illustrates a MBR problem which is correctable by running the fixmbr command from the XP Recovery Console.Louis

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Hi, I am having a problem with my computer. I have scheduled a chkdsk to take place the next time I restart my computer and when I restarted it, the problem started! After the Boot Screen finished booting nothing happens, the screen stays blank. I have left it for hours and still nothing happens. How can I solve this problem? I also wanted to mention that I have changed my boot screen using this tutorial. I didn't really have any problem after following that tutorial but I only wanted to mention that...

A:Vista boots to a blank screen!

That's probably why your screen is black because you changed the boot screen. There is a warning near the top of the tutorial. You would have to change it back to normal.

If you wanted to run chkdsk at startup or the Memory Diagnostic Tool and you have changed the default boot screen, then you will need to temporarily change the boot screen back to the default boot screen to be able to see what is happening first to be able to see what is happening when they run at startup.

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Hello, I am new to this site, I found it trying to find info on how to fix my problem. I am running Windows Vista Home Premium. I have had it since it was released. I have had no problems until recent. I restarted my computer it went through the whole boot up process, and when it got to the desktop all I had was a black screen with the Documents folder open. I rolled back my computer to a previous date just to see if maybe it was a bad update from windows and it did not fix the problem. Since the document folder was open I was able to navigate to the windows folder and i clicked the explorer icon and the desktop poped on and then all of my applications started to load like normal. But as soon as I restarted my computer it went back to the black screen again with the documents folder open. I was told it sounds like a problem with the driver for the video card. I have downloaded the recent drivers from ATI and it still has not helped anything.

A:Help, getting black screen when vista boots.

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Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...


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Hey everyone, problem is a black screen after vista X86 boots up, and all that is shown is a mouse cursor (and then after awhile the screensaver). This problem is terribly annoying as i cannot access all my information.

Problem occured after trying to system restore.

I have tried "last known good configuration" however, it does the same thing.


A:Black Screen with mouse after vista boots

hi, ive encountered this several times after installs, updates etc. all it took was time, if you leave it it usually loads after 5 mins or so, which sucks, i know, but hopefully it'll be fixed in the service pack, after its loaqded it resumes running normally!

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On behalf of a friend...

Vista boots to a black empty screen. After a few minutes however his screen saver visibly kicks in! He has tried a windows repair to no effect. His pc boots to a linux distro ok.

Safe mode also boots to black screen. He has tried various key combinations once vista has booted incl Alt-F4 etc.

A:[SOLVED] Vista 32 boots to black screen

was the linux boot from a cd? or does he dual boot? if dual boot is it installed on the same drive or different drive?

did he recently change video cards? or update the drivers?

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Hey guys,

I have a friend who installed some windows updates, restarted his computer, and then it boots to a black screen.

What we've tried so far:Booting to the windows Vista CD and running the Repair option (3 times)
Booting to the cd and running Bootrec.exe options
and running /FIXMBR

Anything else you guys can think of?


A:Windows Vista Boots to a black screen

last known good configuration
a system restore to before the updates

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Hoping I can get some help from you guys. I'm currently running Vista Home and am having trouble booting up. I'm able to get into Safe Mode but that's about it. I'm not able to get the System Repair option up on the Vista Installation Disc.

Any help is much appreciated.

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Hello I hope someone can help me out with my problem.

About the problem.
Yesterday I did a shutdown from the start menu and turned off my monitors, however the computer did not shutdown and was still on after 10 minutes so I just turned it off with the power button.
Today I started my computer it boots I get the usual loading bar and then a black screen and not my welcome screen.

So I have tried the following to fix it:
I tried booting with last known configurations, and got the same problem.
I tried booting in safe mode, it loads for about 5 minutes and then just stops loading.
I tested the memory with a memory test from Acer, no problems found.
I tried booting with a lower resolution, get the same problem.
Just to see if its not a hardware problem, I have booted a linux live cd and that worked.
I have an acer recovery menu but it wont let me recover to a previous point.
And I don't have a vista CD or recovery disk.
I think it was updating when I shut it down..

So i hope anyone has a solution for my problem, if you need more information please ask and I'll answer.

Many thanks for reading and maby even replying to my problem.



Somehow after waiting an hour doing nothing then rebooting into safemode worked!
There i could do a system restore and problem is solved!

A:Vista boots to black screen instead of login screen

See if there is information on that PC on making recovery disks. I just used 2 dual layer DVD's to make recovery disks for a Compaq laptop.

Also, next time your machine boots to a completely black screen....let it stay there while it re-configures it's self. Don't be so impatient

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Basically as far as I can see, I am experiencing the exact same problem described in this thread: http://forums.techguy.org/windows-vista/781723-vista-black-screen-cursor.html which unfortunately does not seem to end with a clear solution.

The first incidence of the problem was a spontaneous restart during boot, which caused the subsequent boot to go into the Startup Repair Console. I ran the "Fix problems" option and it performed a disk check, then claimed it had fixed the problem and would reboot. Subsequent reboots result in the black screen with mouse cursor only, with no interaction possible.

Safe mode, Safe mode (command prompt) and Safe mode with networking all exhibit the same behaviour (except with lower screen resolution). Manually entering the Repair Console from the F8 startup menu works, but no problems can be found using the Repair problems option.

Other things I have tried which made no difference:
Last Known Good configuration
Removing all USB and network cables before boot (except for keyboard, which I need to select Windows from the boot menu)
Running chkdsk /F from the command prompt in the Repair Console (no errors were found).
Downloading the Vista Recovery CD and booting off it, then running the Repair Console from here (same result as running Repair Console from the HD)
Testing memory with memtest86+ (no errors).
Resetting BIOS to default values.
Using the Repair Console to revert to a System Restore Point (no system restore points are av... Read more

A:Windows Vista boots to black screen with mouse only

I just ran into the same situation, today itself. I didn't see it happen but someone plugged a 27 in 60HZ refresh-rate-requiring monitor into a laptop which didn't support such mode.

Apparently, the computer blue-screened and rebooted, throwing a blue screen and rebooting ad infinitum.

I ran the repair, same as you did; ran the same diagnostics and no restore points either (have a 9/2010 system image available -not on the system but from a backup-, and no restore points just like you. I'd prefer not to go that back in time).

Last Known Good reverts the registry to the way it was when the system last succesfully booted *AND* there was a succesful logon. If you had auto-logon enabled, then it is useless (I think this laptop did...). Anyways, didn't do a thing for me.


After a few hours of different attempts, still nothing.

Using the repair console:
Ran SFC. No files are invalid.
Manually copied the old registry files (from the regbackup directory) into the registry directory (the repair console is a separate Windows instance, so the one being repaired is "offline". No go. This probably screwed the system, maybe permanently - have backups of the registry files anyway.

The files are on C:\Windows\System32\config, but I seriously advise against messing with them unless you know exactly what you are doing.

After both things, now I am totally clueless.... No registry issues, no system files ... Read more

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1st Post...
HP Pavilion laptop,
AMD Turion X2 64
Vista SP1 with update as of early January.

Always have problems booting, specifically hard disc errors reported. chkdsk runs, fixes problems, boots up. Then seemed like hard disc crashed. New hard disk and reinstall Vista and apps supplied by HP with recovery disc. There is no "repair" option (or I can't find it). Replaced disc again. Same problems. Am convinced it is Vista hosing my laptop up.

New problem = Windows boots to a black screen with the cursor arrow in the center. I can move the cursor with the mouse, but that is all it will do. No other key strkes seem to have an effect. In lieu of formatting and re-installing the OS and apps per the HP supplied recovery CD's, is there anyway to get past this? F8 does not give a "repair" option.

I'll upgrade to Windows 7 as soon as this is recovered. Hate to loose my data and have to reinstall all after market apps... AGAIN...
Thanks in advance for any guidance!

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Hey all ... great forum you have here ... Jerry Lippey/WUGNET at Laptop Computing steered me here to Brink (Shawn)'s tutorial: Repair Install For Vista - Vista Forums.

I have a Toshiba Satellite L300D -01Q (PSLC0C-01Q08C) that is running Vista Home Premium (SP unknown). The kernel completely loads to a black screen (active / backlit black) with only a moveable mouse pointer.

None of the Recovery Options have helped and I can't do an Upgrade Install because I can't get to the GUI.

My priority and objective is to save this system and preserve files, programs and settings.

I read Brink's How to Repair and Verify the Integrity of Vista System Files with System File Checker and I'd like to try sfc /scannow, however, I get the following:

"Windows Resource Protection could not start the repair service"

Searching for 'Windows Resource Protection ... ', I found this thread:
error code: 80040154 - Windows update fails and Flavius' solution post ... but I thought I'd better post first to see if I've gone wrong elsewhere.

I'm booting from a Windows Vista Home Premium SP1 OEM DVD, then choosing 'Repair ... ' and from the System Recovery Options GUI, 'Command Prompt'. This opens a command prompt window entitled:

Administrator: X:\windows\system32\cmd.exe


... so ... presumably, I am in an elevated command prompt ...

sfc /verifyonly gets the same result as sfc /scannow.

What should I do to get sfc to run for me?

Thanks, Kevin

A:Vista Home Premium boots to black screen

Hello Kevin McIntosh,
Have you tried this in safe mode ?, do you get the same error results ?, may be worth a try.
Also, when did this start and what caused it, new software/hardware, a change in the system somewhere maybe, if you can pin it to a particular date, a system restore may help sort it.
Hope this helps, good luck and post your results.

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My son opened an attachment and the laptop shut off. When he tried to reboot only goes to black screen with cursor. Will go to F2 setup and F12 only. Don't have installation disk. Down loaded recovery disk from Acer but doesn't work. Says Operating System not found. Any way to correct this?

A:Acer 5620 Vista boots only to black screen

Boot using Acer HDD recovery partition. Press ALT+F10 during boot-up.

Select "system repair" or "windows system restore"

Regards. . .



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My new thinkpad laptop runs Vista Ultimate. When using an external monitor (via VGA), the screen goes black after the green loading bar. Vista is booting fine however as I can toggle to the laptop screen and see it there. The external monitor is working, as I can get the Thinkpad recovery system, BIOS, etc to display, just not Vista. I've tried every setting I can think of and tried updating the drivers but nothing helps. Are there any wiser heads out there?

A:Solved: Vista boots to black screen on external monitor

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Alright let's see.

How it happened:
I was updating my graphics drivers and my computer screen went blank and had a "_" cursor at the top left of my screen blinking. It stayed like that so I decided to hard reset it.

The Problem:
Now, whenever I try to boot into vista, I see the loading bar and everything and right when I'm supposed to me my log on screen, all I see is a black screen and a mouse cursor in the middle. Also, if I leave it for a very long time, the screen saver kicks in and I see the windows logo going from place to place. This also happens for all different types of safemodes and whatnot.

What I tried:
I went loaded the HD into an external case and deleted the C:\nvidia folder.
Windows DVD repair, wasn't sure what to select.
I also tried to use Driver cleaner with the HD connected to my laptop(didn't work since I can't select another drive than what I'm booted from) and Nasty File Remover (which I can select the external HD) but it didn't solve my problem.
Also tried removing the VGA card and booting it for a while, then turning it off and putting the card back in, didn't work. (Couldnt see what was happening, mobo doesnt have onboard VGA)

Interesting facts:
I have my HD split into 2 partitions, with an installation of vista on each. I booted into my second partition's vista just fine, so it has to be something in my vista installation.
The computer had been working fine with no modificat... Read more

A:Vista 64 - Crashed during gfx driver update - Boots to black screen w/ mouse only

if vista boots on one partition, and not the other, re-install vista on the bad partition.

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When I got to this computer, it was able to boot to the desktop, but no programs would run. They would some times show up in the task manager, but never actually run. So I booted into safe mode and ran malwarebytes, but found nothing. Tried built in startup repair and start in last know good configuration. None have worked and now the computer boots to a black screen with mouse on a regular start up. Safe mode with networking is still working. Any assistance would be appreciated.

A:Vista Ultimate service pack 2 won't start any programs, now boots to black screen with curser

Have you tried running the file association fixes for vista? While it may be needed to check if you have no other issues regarding the blackscreen with cursor(hard drive problem) or any infections, I would try that one first.

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Hi folks!Unfortunately, my 2 year old pushed some buttons on my Lenovo B590 laptop and something isn't right. Upon start up (Windows 7 64), I get a black screen with a moving cursor. Ctrl+alt+del doesn't bring up the task manager.I double checked the boot order in BIOS and that looks OK.Restarting in Safe mode works.I also updated the video drivers, and (strangely) I was able to restart in normal and everything looked fine. However, when I restarted again after that, I was back to the black screen in Normal.I've been Googling all morning, and done what I've found. If anyone else has any other suggestions, I'd be grateful for them. And if you have any questions for me, please don't hesitate to ask.Thanks!

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I've developed a problem where my screen randomly goes black/blank, while everything going on behind it continues. (Kind of like it would if it were going to sleep)

I'm running Vista 32 bit, SP2 RC1, on a Asus MB with Intel Quad Core and 3 GB of DRAM. I have a Diamond MM ATI 4650 Video card, DVI connectec to a Samsung Syncmaster 204B 1600X1200 LCD. ATI Catalyst 9.3 Video driver updates haven't effected it either.

Wiggling the mouse doesn't seem to have and affect, it just comes back when it feels like it, like nothing's wrong.

I saw some refererence to GDI events counts, but in task manager, my GDI count is way below the ceiling.

I'm at a lose.

Any ideas?

A:Solved: Vista 32 bit: Screen randomly goes black/blank

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Hello, it seems we acquired a few viruses (I think - fakealert, hiloti & artemis?). I think I have them cleaned, but saw a different post with basically the same trouble - once the viruses were removed, the my profile info was gone and all I saw was a black blank screen. I ran the combofix program and now I see some of my old desktop back (not all, but some is better than I saw before). I can also get to most of my files through Windows Explorer now.

Here is the log for the combofix program - please help me figure out if everything is clean or if I have further work to do. Thank you!

ComboFix 11-05-13.02 - Dement 05/13/2011 20:10:41.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2037.1156 [GMT -5:00]
Running from: c:\users\Dement\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
c:\users\Dement\AppData\Local\{4AA11C4E-0BA4-4F69-9E9A-9881DE975BAA}\chrome.man... Read more

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I have Windows 7 Ultimate 32 bit. So, these are my problems described in the title. I cannot change desktop from black, only can set a picture as a background.

When I am in pictures folder for example, I see blank or black thumbnails.
When I right click and go to personalize, I can see black themes instead of actual pictures.

I tried almost everything.
- reinstalling video driver
- clearing thumbnail from disk cleanup
- resetting dwm.exe
- going into safemode and then restaring into normal windows
- I tried fixing shell by using "fixshell"
- clearing & repairing registry errors
- ran an error checker
- ran a file checker

I have Microsoft Office 2010 - I heard that it could be the issue, but maybe I am not right, anyway...

I attached a print screen photo.

And, I am hopeless, any help please? Thanks

A:Windows 7 black screen, black or blank thumbnails, and black desktop themes

I noticed you're not running Aero. Click on last item, left side - "Troubleshoot problems with transparency...."

Office 2010 should not be a factor here. Public pics folder is empty - it should have sample pics in it.

Validate your OS installation - Genuine Microsoft Software

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Whenever I try to boot my PC, it loads to a blank screen with only the mouse pointer visible. I tried to right click and pressed CTRL+ALT+DEL but nothing happens. I tried booting up up Safe Mode and Last Known Good Configuration as well, but still get the blank screen.

When I load Safe Mode, the words "Safe Mode" still appear on the screen corners. The top of the screen says "Microsoft ® Windows XP ® (Build 2600.xpsp_sp3_gdr.090804-1435:Service Pack 3)"

I have an HP system, which did not come with a Windows XP CD for me to try to boot the system. I can press F10 to get into HP System Recovery, but am not even sure if that will solve the problem.

I wasn't doing anything odd the last time I used the PC, so I'm not sure what could have happened. I have a lot of files on my hard-drives that I need access to as soon as possible and don't want to lose anything.

Can someone please help?

A:PC Boots up to blank screen

Try to remove all external hardware devices except keyboard and mouse then restart the computer and check the status.
Please check if recovery console installed in the computer, So that you can try to fix the problem from there.

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Hi, I'm having a problem booting into Windows. Whenever I boot regularly the Windows logo screen will show, it'll look normal, then the screen will go black. No sound is played. My monitor on light stays constant. (It doesn't flash like there is no signal.) I've left it in this stage for hours, and there is no change.

If I try to boot into safe mode I'll see a list of system files then it'll hang at gagp30kx.sys. Once again I've left it in this stage for hours and no change.

I've tried to fix this myself. So far I've reinstalled Windows and reformatted then reinstalled. In both cases windows will boot and work normally for roughly eight boots. Then it'll return to the same problem. I've suspected this to be a software problem so I did the reformat and reinstall step three more times. The first time it stopped working after I installed Steam. The second and third time I installed steam successfully and it booted seven and nine times before the problem started. I did not install any new software before the problem started.

I haven't gotten any new hardware for years.

My Computer Specs:
A8V-E SE Motherboard
Athlon64 3700+ Processor
2GB Ram
250GB SATA2 Hard Drive
9800 GT Graphics Card

I also dual boot the computer with Xubuntu. If at all possible I'd like as much help as possible to go through the Terminal.

Thanks in advance.

A:XP Boots to a Blank Screen

What about video card updates or other windows updates for your machine?

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Running 32 bit RC1 on a dual core 4GB box with 250+ GB HD.

Ran a CHKDSK /r because of error messages in Win 7 System log. Windows was operating OK at that point.

Now boots to blank screen with cursor which will move around using the mouse. Indicates some part of windows is loading.

Tried repair function from RC install disk. All results normal with last message indicating windows booted successfully.

See boot screens up until selection of OS. The only OS loaded is Win 7.

Third party utilities allow me to see files on drive.

Cannot get to safe mode.

Short of reloading Win 7 what suggestions would you have?


A:Win 7 boots to blank screen

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On a Dell Latitude E6400 laptop running Windows 7 Ultimate 32bit, after choosing a user account and providing the password, it boots to a completely blank screen except for the mouse, which can be moved around normally.

Same problem with other user accounts. Same problem booting to Safe Mode.

When I press Alt+Ctrl+Del to try to get into Task Manager, nothing happens.

The screen looks normal when booting up; I see Windows starting, and see the normal screen for choosing a user account. It isn't until after choosing the user account that it goes blank.

This laptop was working normally until this morning.

What can I do to troubleshoot this?

A:Boots to blank screen

Update: I tried System Restore and still have the same problem. I tried System Restore twice -- once with the last restore point from when it was working normally, and again with the oldest restore point in the list, which was from about a week and a half ago. Same result in both cases; looks normal until after logging in, and then the screen is blank.

I thought I'd try a repair install but apparently I can't do that because it can only be done from within Windows, and I can't get there.

My wife has files stored in My Documents etc. If I run a clean install of Windows over the old broken Windows, will she lose those files, or lose access to them?

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hi there this has been happening all week so here go's,soon as i power up the notebook it boots up for 15-20 seconds then the screen goes blank however if i unplug the power cord the screen comes on but soon as i plug the cord back in it still goes blank screen again but if i force a shutdown then everything works again but this happens everytime i unplug the ac adapter to go out with it and the ac adapter is working fine so i think its a internal problem in the notebook,the notebook is still under warranty, any help on this would mean alot thanks 

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Having some problems with my dads desktop, shut it down earlier and now its booting up and asks for the start windows normally prompt, starts up then comes to a blank screen that only shows the mouse. Before it would just take a long time to boot but it would, Its a old sony vaio desktop. Thanks for the help~Baird

A:Boots to a blank screen

Try booting in Safe Mode, VGA mode ect... That's as much as I can help and I don't think it's the best diagnostic, but.. Besides, if it works, it should only be temporary...

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I'm getting a blank screen when my computer boots up. Not even a Bios screen or anything. But, Win 7 seems to boot up fine in the background. I can hear the welcome chime in the background after a little bit.
I was in the process of putting in a new SSD when this happened. Tried to unplug it and restart, but same problem. Now I have everything else unplugged but the graphics card, and the old hdds. Still nothing but blank screen.
I'm wondering if it's the graphics card or the power supply that are spotty. Fan is spinning on the graphics card, but I'm not sure what to make of that by itself.
Not quite sure what to do now....

Mobo: Gigabyte 870A-UD3 AMD
CPU: AMD Phenom 2 X4 955 Black Edition
RAM: GSkill DDR3-1600 4GB
Graphics: MSI N460GTX Fermi
Power: OCZ Fatal1ty 550W modular
OS: Win 7 Ultimate OEM - clean install

A:Blank Screen, No Bios Screen, Win 7 boots fine, Now What?

You might have the splash turned off in the bios. Have you checked the settings in there. When the computer boots start hitting the button to get you into the bios seeing as you can't see it.

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A non-technical friend has asked me to look at his Toshiba Satellite Pro C70-A-159.

It was a Christmas present and has functioned perfectly for eight months ? two days ago (in his words) ?it won?t boot?. Actually it does, into a screen with no login but options for shutdown / restart / enable on screen keyboard etc (reading these forums, not an uncommon problem).

Safe mode works fine, even with network. Regressing the last three system restore points (one at a time) makes no difference. CHKDSK (at the DOS prompt) reports no problems. Service Station (in safe mode) won?t start as ?it may be corrupt ? please re-install or reboot?. I don?t know how to do the former (and am not sure it?s a good idea unless I know it will fix the issue), reboot makes no difference. Booting with logging or debug would maybe be helpful if I knew where it logged to!

I suspect he has upgraded to 8.1 from the Microsoft site, not Toshiba. Before I do a complete backup of data, regress to Windows 8 and follow the (quite complex) instructions for upgrading to 8.1 properly, is there anything else I can try?

A:Satellite Pro C70-A-159 boots to (almost) blank screen

Hi Adrian

I also think that you should test functionality with original ?factory settings?. Talk with your friend and ask him if there are some important data saved on his machine. Make backup and install original recovery image.

Here is short description - http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm
What you can also do before you start is to create recovery media, just to be sure you had it if something goes wrong. You can create this media using preinstalled Toshiba recovery media creator.

Reinstall original recovery image and check a bit how it works. Later you can upgrade it to Win8.1.
Here is Toshiba?s page about steps how to do this - http://www.toshiba.eu/innovation/generic/windows8_1-message/

I think your friend will be happy when you do all this and bring him back 100% working machine and Win8.1.

Good luck

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Hi, not sure if this is the right board for this, move if not.

Basically my Windows XP SP 3 boots up into a blank blue screen. Safe Mode is a blank black screen with safe mode displayed around it.

A few days ago I was having a problem with AppleMobileDevices.exe preventing programs being opened, so i used System Restore, got Registry Booster, and fixed some registy errors. Then my firefox crashed a day later, I restarted and thats about how it all came about.

Its worth noting that I had XP Proffesional installed over WMC 2005 in April as my computer was crippled by malware.

Now I cannot even get in to attempt to do anything.

Not much else details I can get right now, as i cant get any logs.

Any help would be appreciated


A:Windows XP3 boots into a blank screen

Let it fully boot until you see not HD light activity, then hit FN+8 it may just light up. No guarantee but it has bailed me out a couple of times.

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Hi guys I'm very new here and will deeply appreciate it you can help me with this problem.

I have one user in the office, his computer which has windows XP, boots up to a blank screen. It shows the manufacturer logo and windows XP splash screens but after that it just a blank screen. I also noticed that the Hard drive LED is chugging away as if it still is loading windows. But as I said the screen is blank.

Steps taken:

I have already unistalled the video driver. (Nvidia GeForce 8600 GT) and it works fine.
I re-installed the driver again using the CD that came with the video card and the same happens.
I uninstalled again the video driver and downloaded the newest driver for that graphics card from the Nvidia website, installed it and the same thing happens.
Right now I temporarily unistalled the video driver and the computer is working fine, but I need to install the video driver for this because the user has some applications that require that the driver be installed.

Please help?

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I was at my girfriends last night installing a program and it said i needed to restart to complete installation. As i restarted and after the windows xp splash screen i was left with a blank screen with no mouse.

I turned off the power and turned the PC back on and i was given the option to start in safe mode etc.

I can open windows in safe mode, but am not sure what to do, however i have a feeling it is something to do with my video driver maybe?

I am not too sharp on things like this so any help will be much apprieciated.

Many Thanks

P.S. i have already tried the option: restart windows with last known good config.

A:Windows XP boots to a blank screen.

Hello will1992

Let`s try the easiest option first and see if it helps.

Boot into Safe Mode and try a System Restore.
Restore to before you installed that program.


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Hi when i start my computer, everything is fine harddrive, fans and everything, but my monitor stays blinking like if the computer is off and my mouse and keyboard arent lighting up either. I have had this problem happen to me before a couple of times when i was using the computer but i usually just restart and it works again. This time when i restart it gives me the same thing, ive tried switching monitors and still no go . Ive tried to attach my other computer to the same monitor and mouse and it works fine im on windows XP

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I was recently playing CS:S online when the computer froze up entirely. I powered off.

Upon restarting, the computer got through POST and the Windows (XP Pro SP2) loading screen. At this point, the monitor went black, excepting for the mouse cursor, which is responsive. This has been the behavior in restarting since then. I've left it in this state for over an hour without any progress.

Using a Windows boot floppy disk and/or using Safe Mode does not help.

I'd like to retrieve my files at the least, and preferably get this computer back in working condition so that I can enjoy it over Thanksgiving.

Let me know if you've got ideas as to how to fix this.

A:Windows boots to blank screen

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My laptop will boot just fine but nothing comes on the screen. Its a bit older so I figured I had nothing to lose so I took it apart. When I did that, I found a piece (which I am not sure what it is) that was broken, and put it back where it obviously went. I booted the computer and the screen came on. I didn't have any drives in so it said "no drives found. " I thought I had found the culprit, so I put the drives back in, and now it won't work again. I've looked online every where to try and find out what the broken piece was or what it does, but can't find it anywhere. My best explanation of the piece is; its a black square
1" x 1", maybe 1/16" thick. It looks like it may be graphite or something. Does anybody have any ideas or suggestions?

A:Computer boots but screen is blank

Welcome to TSG...

Can you post a picture? Better yet a picture including where you put the piece to make the display work?

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This is a somewhat elaborate problem, and I haven't been able to get to the bottom of it. Here's the story"

I'm running Windows XP Pro with SP1.
AMD64 3800+
GIGABYTE Dual BIOS 939 motherboard

About a week ago I powered down my computer via the shutdown option in the start menu. It got hung up, so I shut it down manually. The next day when I turned my computer on, Windows informed me that my C:windows/system32/config/system file had been corrupted. I used the recovery console and replaced each of the five registry files using the method from the Microsoft support website.
Note: For debugging purposes, I took out an old hard drive and and attempted to install XP. It halted about 90% through the installation and reported a Machine Check Exception error. I had a slight overclock on the memory and had the voltages running 0.2V higher than normal. I changed the voltages back and tuned the BUS back to 200 MHz. This error is gone for the time being.
Anyway, when attempted to boot, Windows informs me that it was shutdown improperly and gives me the option of booting from safe mode, normally, from last know configuration. It does not matter what method I choose, Windows boots to a blank black screen with a mouse cursor. At the top and bottom of the screen is says what version of windows I'm running and that I'm running SP1 (and if I boot from safe mode, it says Safe mode too). I can move the mouse around, and theres nothing ... Read more

A:Windows XP boots to a blank screen

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Thank you ahead of time for taking the time out of your day to help me with my problem.

Laptop information:
HP Pavilion dv2000
AMD 64 Athlon x2
Windows Vista

I am attempting to troubleshoot my laptop, it will not boot past a blank screen. I have tried the following troubleshoots already.

1) Connected external Monitor.
2) Performed a hard reset.
3) Disconnected the battery.
4) Checked the RAM connections
5) Checked the CPU connection.
6) Checked warranty with HP (expired of course!)

So far, the furthest I got was when I started it up ONCE, it said "Operating System Not Found" which was flashing. It never happened again, just once.

I read on a forum that the AMD motherboards in this computer were recalled but I cannot find that forum again, nor can I find any relevant recall information on HP's site. Anywho, just wondering if any of you have any ideas for me to help resolve this issue.

(If possible, I would OBVIOUSLY like to retain the files on my computer. I am a realist and realize this probably is not possible, hahaa)

Thank you ahead of time,

A:HP DV2000 boots blank screen

does it use geforce graphics? cause there's been alot of complaints of faulty nvidia cards in hp laptops.

btw, just buy a $20 SATA / IDE to USB converter and you can retain all your data in your notebook, as long as the hard-drive is not defective.


or just buy a cheap 2.5" SATA HDD enclosure and mount your laptop HDD there.

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Hi - I've had my hp laptop for about 3 years. It has been relatively trouble free but yesterday I booted up normally ... but the screen remained blank throughout. I attempted to reboot with the battery out - to no avail. It still boots up normally but the screen still remains blank throughout ....

A:Boots up normally but the screen remains blank throughout,

Hi @jamesmarino?,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Pavilion dv6-6c36tx Entertainment Notebook and issues with the Notebook not starting.Try performing a hard reset.When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows.Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.Do you hear the Fans? If yes, try to connect to a monitor to see what happens.Have you tried reseating Memory and the HDD?Please let me know how this goes.You can say thanks for trying to help by clicking the Thumbs Up below!.Thanks.

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Hello people,
It has been a while since I posted. I have a Dell Inspiron N5050 laptop that is giving me fits. It was having an issue with explorer restarting continuously after it was upgraded from windows 7 by the customer. I recommended a clean install and backed up all their data and installed Windows 10. I pulled the latest drivers from dell.com and made sure I had them handy. At boot up the machine boots to a blank screen and boot chime plays. no mouse cursor and ctrl, alt, del do nothing. I found that if I press the power button and put it to sleep then wake it up with the power button it works fine. works for the whole time I am messing with it. If I reboot or power down I get the blank screen. I updated the chipset, video and audio drivers one at a time with a reboot each time and still no change. This only occurs during a reboot or cold boot. If the PC goes to sleep it wakes just fine.

I am at a loss as to the cause. There is no blue screen logs and I cant see anything wrong in the event viewer. No programs have been installed yet and Windows is fully updated.

Specs for the machine as follows:
Computer Model
Inspiron N5050

BIOS Vendor
Dell Inc.

BIOS Version

BIOS Date ... Read more

A:Windows 10 boots to blank screen

I don't have this Laptop but looking at the BIOS A03 dated in 2011. Google it and the latest version is A05. You might want to update the BIOS first.

In addition, try to boot with one stick of RAM since they are not a matched pair (4GB & 2GB) and might create timing issue on cold boot.

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Hello people,
It has been a while since I posted. I have a Dell Inspiron N5050 laptop that is giving me fits. It was having an issue with explorer restarting continuously after it was upgraded from windows 7 by the customer. I recommended a clean install and backed up all their data and installed Windows 10. I pulled the latest drivers from dell.com and made sure I had them handy. At boot up the machine boots to a blank screen and boot chime plays. no mouse cursor and ctrl, alt, del do nothing. I found that if I press the power button and put it to sleep then wake it up with the power button it works fine. works for the whole time I am messing with it. If I reboot or power down I get the blank screen. I updated the chipset, video and audio drivers one at a time with a reboot each time and still no change. This only occurs during a reboot or cold boot. If the PC goes to sleep it wakes just fine.

I am at a loss as to the cause. There is no blue screen logs and I cant see anything wrong in the event viewer. No programs have been installed yet and Windows is fully updated.

Specs for the machine as follows:
Computer Model
Inspiron N5050

BIOS Vendor
Dell Inc.

BIOS Version

BIOS Date ... Read more

A:Windows 10 boots to blank screen

I don't have this Laptop but looking at the BIOS A03 dated in 2011. Google it and the latest version is A05. You might want to update the BIOS first.

In addition, try to boot with one stick of RAM since they are not a matched pair (4GB & 2GB) and might create timing issue on cold boot.

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The user login page never appears after the Windows boot page. All I get is a blank dark blue screen. It was working fine yesterday. I haven't installed or changed anything recently. How do I troubleshoot this? I am new to Windows... Theresa

I have a Dell Dimension. BTW - I am really clueless - I don't know how to boot in "safe mode" or anything.

A:After Windows boots, I get a Blank Screen

Hi theresa111, Welcome to TSG!!

You get to safe mode by tapping the F8 key while the machine is booting.

Give that a try and let us know what happens.

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I just put together a new decent computer for my old lady so she will stay off mine, well everything boots up and starts but the screen stays blank. What could be the problem? If you need more info just ask.

Amd 4600+ x2
Gigabyte GA-M55plus-S3G (AM2)
Corsair XMS2 DDR2 (2 1024mb)
Maxtor Hard Drive SATA
evga nVidia 7900 GT KO (not installed)
500 watt psu

A:Comp Boots; Blank Screen

is your graphics card plugged in?

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I have two questions that might be connected.
I wasn't sure about where to post this, because I'm not sure if the problem is my screen, windows 7 drivers, video card, bios or something else.

I used to have two screens connected to my computer, now I only have one (I think it has something to do with the problems).

Problem1: Every time I power my computer, the computer itself turns on, but the screen stays off until windows 7 loads, then the motor turns on.

Problem2: Many of the times I put my computer in sleep mode, and try to turn in back on, I hear the computer turns on, but the screen shows nothing.

The screen itself is fine, if I restart and let windows load properly, the monitor works.
I updated my video card drivers.
And now I don't know what to do, I want to format my computer and reinstall windows 7, but I can't get into BIOS and boot from USB / CD because the screen is blank when booting.

Please, help! :)

A:Computer boots with blank screen

It sounds like the splash screen is disabled. In System Configuration, Boot Tab, uncheck No GUI Boot .

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First of all thanks for your time.

Well, the thing is my computer boots up fine and am able to log into my user account, but then the screen stays blank.
Am only able to access my computer if i press ctrl, Alt delete and where it give me an option to open a new task.

Does anybody know how to trouble shoot this problem, cos am not sure whether its a hardware or software problem.

Thanks in advance for your help

A:Computer boots fine, blank sreen( using vista)

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

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No Joy in Safe Mode - same screen

Tried chkdsk /r on many occasions with a Vista Boot CD

Also sfc /scannow offbootdir yada yada - this said corrupt files, fixed them and put results put in CBS file - reboot the same blank screen

Files can be seen via Linux Live disc, so there doesn't seem to be a read problem

There is something I am not doing...

A:Laptop Boots only to Mouse and Blank Screen

From the linux live cd access the Windows partition go to Windows\logs\cbs.log

copy it to the desktop save it as a .txt file post it here. You should have access to the internet from the linux live cd if you use a wired connection.

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