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Firmware Bricked Thunderbolt 3 Workstation Dock/Thunderbolt 3 Dock Gen 2

Q: Firmware Bricked Thunderbolt 3 Workstation Dock/Thunderbolt 3 Dock Gen 2

I used the Lenovo System Update (v5.07.0074) and was prompted to download and install (was listed as Critical Update) the Firmware to my Dock. As always, I closed all applications and sat as the Firmware downloaded. I got the expected prompt to ensure I was plugged in. I then watched as the upgraded prompted me to install. Installation completed and everything appeared to be fine. I powered down the thinkpad and disconnected. Worked from the living room, then went back to the dock. Connected, and noticed that before I connected the White light on the power button was illuminated. Shrugged, and pushed the power button. Nothing. I un-plugged the Dock, got a cup of coffee, returned and plugged it back in. Nothing. I then noticed that none of the pass-through power was working on the dock. So, I unplugged it again. Unplugged everything connected to it, and held the power button down for 15 seconds in an effort. All of this at the recommendation of Lenovo Support. Who, by the way, was very nice and well spoken. Nothing we did worked. I happened to have another Thunderbolt 3 cable in my bag, and no change. I powered up my new X1 Yoga, and connected the cable. No power. This wasn't passing power at all. I confirmed the Intel Thunderbolt app was running, and confirmed that Windows was not even detecting the Dock. Lenovo is sending me a replacement. I had this one all of a week. Did I miss any other steps while I wait for it to be replaced? JIM

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RELEVANCY SCORE 200
Preferred Solution: Firmware Bricked Thunderbolt 3 Workstation Dock/Thunderbolt 3 Dock Gen 2

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 180

Hello everyone, I recently bought a Thinkpad X1 Extreme and I am now locking for a suitable Thunderbolt 3 dock. Although I've read a lot of posts about various docks I am still a little consfused about which one to choose. It seems like the following ones would all work with the X1 Extreme:1. Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W:https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...2. ThinkPad Thunderbolt 3 Workstation Dock (170W):https://www.lenovo.com/ca/en/accessories-and-monitors/docking/universal-cable-docks-thunderbolt/Thun...3. ThinkPad Thunderbolt 3 Workstation Dock (230W):https://www.lenovo.com/ca/en/accessories-and-monitors/top-tech/Thunderbolt-WS-230W-dock-US/p/40AN023... Please correct me if I am wrong but to me it seems as if the only difference between these docks is that the workstation ones come with two AC adapters each and a special Thunderbolt/Power cable to avoid using two different cables. Or are there any other technical differences? So if I am okay with a two cable solution couldn't I just use the Lenovo ThinkPad Thunderbolt 3 Dock Gen 2 135W and connect it via Thunderbolt while at the same time use my 135W AC adapter to charge the laptop? Thanks a lot in advance.

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RELEVANCY SCORE 148

Could someone kindly let me know how many power buttons are there on the ThinkPad Thunderbolt 3 Workstation Dock 40AN0230UK? 

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RELEVANCY SCORE 148

Hi, I'm using the new ThinkPad Thunderbolt 3 Workstation Dock which came out with the P52 with my P1. So far it almost works fine when you boot up, but whenever I disconnect the machine from it after sending it to sleep or hibernation (like overnight)  and plug it in the other day the mouse and keyboard are not detected.I need to reboot the laptop to use them again with the dock. Thats really annoying. I thought it might be a driver issue but after updating to the newsest drivers from lenovo the problem persists. Has anybody a solution for that? Of course all other updates from Lenovo side are in  place..and I'm still using windows 10 1803.the mouse is a razer deathadder and the keyboard a Filco majestouch 2.Is that the typical glitch of a new product we always have to face as beta testers :-) Merci A

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RELEVANCY SCORE 148

Dear community, I am running a Thunderbolt 3 Workstation Dock with my P72 and I am having a hard time to get some of my realtime USB devices to run properly: (1) 1080p Webcams: I tested 2 devices (Logitech C930e and Microsoft LifeCam Studio) and both provide an unstable video stream, which is regularly interrupted by distortions. A lower 720p stream with another device (Logitech C270) works fine, though. (2) Oculus Rift Headset and Oculus Sensor: Does not run at all or with bad tracking performance. Those devices require a stable USB 3.0 connection to function properly. All of those devices run perfectly when connected to my Thinkpad P72 diretly. So chances are, that the Dock is causing the problems, I have the Dock's latest drivers (v10011) and firmware (04-0E-83_Rev_0083) installed. Does the Thunderbolt 3 Workstation Dock actually support fast USB connections (such as high definition Webcams)? Or is it rather likely that my Dock and/or the Thunderbolt cable are damaged?  I have been working on this issue for many hours now. So any advice is greatly appreciated. Cheers, Robert

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RELEVANCY SCORE 147.2

Hi, i have a T470 that connects to a UCB C Lenvo thunderbolt dock, occasinly it requires the firmware to be updated (i done this last month) however it is erroring again saying i need to conncact my pc manufacturer for new firmware, i have just checked and there is no new firmware on the lneovo website, i installed all the latested packages that were there, does nayone know where i can get the new firmware and if there is any workaround? The dock is not showing as connected in the dock software window, however the dock light goes from yellow to white when i polug it into the laptop, so it does see the connection they just cant talk to each other. Thanks 

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RELEVANCY SCORE 146.4

Hi, I am considering to use this dock with X1 Extreme 4K. 1. What is the length of the cable that connects the laptop to the dock?2. Does the dock support rapid charge (80% charge in an hour) of the X1E?3. Is it fully compatible with Linux?

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RELEVANCY SCORE 146.4

I received the ThinkPad Thunderbolt 3 Workstation Dock back in October. In fact, I got two: one for the home office and one for the work office. It came in a small but heavy package (yes, it has two power adapters inside: a 65W and a 230W one). As mobile workstations have a power requirement that is more than 100W - P1/X1X requires 135W, the P52 170W and the P72 230W - a single TB3 cable cannot carry power to the notebook. Hence the special double cable that comes with the dock. I know I read a lot of arguments on which is better - the mechanical dock or the cable dock.    I have been using both docks daily since I got them, and I gathered my thoughts into two articles.   The review has my opinion about the dock and how it functions. You will also find more pictures about the dock and cable in this article.The troubleshooting article has some issues I bumped into and some solutions for them. One issue in particular mechanical dock fans will love :-) The cable can dislodge easily, and while the dock functions because there is a Thunderbolt 3 connection, the power connection gets terminated and the notebook will use battery power. Read more about in my troubleshooting article. 





Lenard | (I am a Lenovo INsider - a volunteer and not a Lenovo employee) | @lenardgThinkPad P52 | X1 Yoga (1st)(2nd) | Legion Y530

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RELEVANCY SCORE 146.4

Thinkpad Thunderbolt 3 Workstation DockEU/INA/VIE/ROKModel name: 40AN0230EULink (US version) I didn't find any decent pictures and or specs about this dock for the P series workstations, so here you are some pictures.It has a special combined cable, that allows to attach the powercable and the Thunderbolt cable in one. On the P1, P52, and P72, the sockets for the power adapter and the Thunderbolt are arranged the same way that the cable can plug in exactly. This is a simple and clever solution I think. The dock arrives with:230 W power adapter (which is for the P72 necessary, the P52 and P1 can use smaller ones), and I think is a simple pass-through from the dock to the laptop.65W power adapter - which is for powering the dock itself Downsides:The dock's cable is only 60 cm long, so there is not enough length to hide the dock (I think this is related to display data on Thunderbolt - can someone confirm?)And that the cable can be plugged in in one direction, so it will determine how the laptop and dock can be positioned relative to each otherConnections:USB: 5Thunderbolt: 2Audio: 1Network: 1Lock: 1List price is 392? in Belgium.  

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RELEVANCY SCORE 145.6

Hey all! I can't seem to get my firmware to update....I just get this: Has anyone seen this and have any advice? I've consulted Google and the forums here and can't seem to get any leads. I'm running a T480 with the latest updates per the support site and the System Update 5 tool. Thanks in advance! 

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RELEVANCY SCORE 145.6

I am using a T480 with the TB3 dock and 2 external monitors.My problem is my screens go black for a couple of seconds every x amount of time. I've updatad all drivers found under the Display and Video graphics section Drivers T480I remember when updating to Intel Thunderbolt Software for Windows 10 (64-bit) - ThinkPad T480, T480s, X1 Carbon Gen 6 - 1.41.565.0I received the following screen:(I did get 2 Thunderbolt SW apps in my start menu and uninstalled the one which was visible via add/remove programs) These updates did not resolve my monitor issue.I later on noticed there is a new TB3 Dock FWWhen I wanted to make the update I got the message the TB SW had to be above 17.4.77.400. (the version insalled and active was 1.41.565.0) I reinstalled TB SW 17.4.78.500 and performed the TB3 dock FW upgrade. Now I am in the situation I do not have a Thunderbolt SW application to allow/select TB devices to connect.V1.41.565.0 seems to be a new DCH driver. reverting back to the legacy driver 17.4.78.500 is not somethig I should have done.It seems the DCH driver came with it's own Thunderbolt SW application, which is no longer available. Is there a procedure to completly reinstall the DCH driver including the Thunderbold SW or revert back to the legacy driver with Thunderbold SW (which now states the application is not in use anymore) Thanks!

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RELEVANCY SCORE 143.2

Hi, I'm using the new ThinkPad Thunderbolt 3 Workstation Dock which came out with the P52 with my P1. So far it almost works fine when you boot up, but whenever I disconnect the machine from it after sending it to sleep or hibernation (like overnight)  and plug it in the other day the mouse and keyboard are not detected.I need to reboot the laptop to use them again with the dock. Thats really annoying. I thought it might be a driver issue but after updating to the newsest drivers from lenovo the problem persists. Has anybody a solution for that? Of course all other updates from Lenovo side are in  place..and I'm still using windows 10 1803.the mouse is a razer deathadder and the keyboard a Filco majestouch 2.Is that the typical glitch of a new product we always have to face as beta testers :-) Merci A

A:ThinkPad Thunderbolt 3 Workstation Dock used with P1 loses connection when put to sleep/ hibernation

Found this, there is a new utility you need to install when you use the new dock. its called:   but still when you put the laptop into sleep mode, and it wakes up the connection for LAN , Mouse and Keyboard are gone. you need to reboot. Pls fix this Lenovo, very annoying for such an expensive kit...

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RELEVANCY SCORE 143.2

When turning on the Thunderbolt 3 workstation dock using a P52 the USB and audio ports do not work. Means that a USB connected keyboard or mouse is not usable. I can resolve the issue by unplug&plug-in the 65W power supply cable. Why are keyboard/mouse/headphones not instantly working when switching on the dock? Is there a special setting necessary? Thx!

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RELEVANCY SCORE 140.4

Hi guys, This morning System Update ran and installed a bunch of the newest March 2019 updates. The big one was the Intel Management Engine. After rebooting, when my Thunderbolt 3 Dock is plugged into my Lenovo P52 it freezes on the POST screen with the Lenovo logo. If i unplug the dock it boots fine, plug the dock in after the OS is booted, things work fine. Its just during the POST during secure boot. I tried reflashing the Thunderbolt firmware to the 11/2018 to no avail, reflashed the dock with version 3.x of the firmware (latest) no difference, downgraded the firmware on the dock, changed the boot support methods for thunderbolt, so on and so forth.  Its strange it doesn't get past the logo screen it just sits. Is there another version of the Thunderbolt firmware i should be using besides the November 2018? I really would not like to peel back all the different updates that it updatedAnybody got any ideas? Is there a way to find what the cause is? Honestly i can unplug the dock when i reboot and plug it back in within a second after the POST screen and things work as normal. Its just a pain.

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RELEVANCY SCORE 126.4

To back up Dell-Brian B's threads you can find all the available Dell documents for the Dell Dock and Dell Thunderbolt Dock here. 
TB

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RELEVANCY SCORE 122

HP ZBook Dock with Thunderbolt 3 usb device issues. USB Keyboard randomly sends a stream of a repeated character.  I will be typing and mid worrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr d will get results like in the word above.  The inverse happens alot too, were it just drops a few characters i have typed. USB Mouse lag is horrible. Both devices will stop functioning, need to reboot the dock to recover them. Any one have any suggestions or which drivers are the most stable?

A:thunderbolt dock

#HPExpertDayYou will have to update BIOS/Firmware if any. Install the docking station drivers. Try using a different keyboard, if the issue stops then issue was with keyboard.http://support.hp.com/us-en/document/bph07165

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RELEVANCY SCORE 120.8

Hi allWell we all now about the fan issue which is much better since the last BIOS update.Nevertheless I have sometimes fluctuation fan noise, although there is no load. This is mainly when the notebook is at the thunderbolt docking station.I found out, that as soon as I connect my notebook to the docking station more or less all app-processes suddenly move over and start running on the GPU. The CPU has virtually no load.Why do all processes start to run on GPU when the notebook is connected to the dock? Is this an issue or is there a good reason for this behaviour?My Notebook and Windos has the latest drivers/bios and updates installed.Regards,Sebastian

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RELEVANCY SCORE 120.8

I have a user with two LT3053s (2560 x 1600) and his previous T440 + Ultra Dock (I believe) supported the full resolution at 60 Hz (again I believe).  I upgraded him to a T480 and our standard Type-c dock that we deploy limited the screens to 1920x1080 @ 60Hz.  After this and complaints from the user of headaches from the drop in resolution we purchased a TB3 Gen 2 Dock and even after plugging the dock in to the actual TB3 port on the laptop (not the top type-c port) we are having issues with not all of his devices working, namely the kb+m. Any ideas here?  Right now we are running it with the 135W power adapter that it came with, but there is also another power adapter available that did not come with the unit we purchased.

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RELEVANCY SCORE 120.8

Hello all,I bought a Yoga X1 2018 and during the shop they suggest the Lenovo Thunderbolt 3 Dock. Since I thought that having to disconnect only one cable when bringin the laptop from the desk to the meeting room would have been useful, I bought it.With my disappointment I setup everything and I did some tests on the laptop just to discover that the performance of the laptop when powered through the docking station are 1/3 with respect to when it's powered by the 65W power supply and 1/2 of when the laptop is on battery... (234pt vs 640pt vs 563pt | dock/65W/battery)Now since the docking station has a 135W power supply, I really can't think that this is an issue with the supply from the docking. Also since the laptop is even faster on battery I really don't understand how it could be related to the power supply... anyway I've connected both the 65W power supply and the docking and the performance are back to normal.Is there anyone who can suggest me what's going on or how to report this to Lenovo?

A:Thunderbolt 3 dock & Yoga X1 3rd gen

Hello,i have the same setup (X1 Yoga 3rd Gen + Thunderbolt Dock)  and dont experience less or different performance.I have 2 monitors with display port and couple of USB devices connected to the Dock. Also using 2 external and the Yoga monitor at the same time was never a problem.What tests have you done to measure the performance?best regards,AT

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RELEVANCY SCORE 120.8

I have a new P51, 64 GB ram, SSD hard drive. Ihave a docking station at work and one at home. The one at home has a 6 TB Seagate BarraCuda pro USB3 drive attached. When I dock the laptop at home, the system will not boot. It gets to the bios boot sceen and stays there until I turn off or disconnect the USB drive. Once I do that, it continues to boot and if I turn the USB drive back on, it works fine. If the drive is my old 1 TB barracuda, it boots normally.  

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RELEVANCY SCORE 120.8

I have a new ZBook G3 17" with ThunderBolt 3 dock station.I have install my laptop with boot up finger&password protection.I have connect display, keyboard and mouse to this dock.Every time  I bootup, I have to open laptop to insert access data.This look like a stupid solution compare the old HP docking station that I have on my HP 8760W where dockingstation are working from first second and I can insert my access data (password) without opening lid.There are any solution to this problem ?I have also another problem. On the old PC was possible create a protected area of HD using a little part of it withHP ProtectTools. This SW is not possible to install on ZBook G3.I don't found any solution to create it. Only using Windows 10 (that I don't want to use) functionality.More we go on and worst SW/HW are delivery to user. AC

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RELEVANCY SCORE 120.8

We recently started using Bitlocker with a PIN at startup. On all our laptops using the "old"-type dock, that you click your laptop into everything is working fine, the users put the laptops into the dock, turn it on, type in the Bitlocker PIN using the external monitor and keyboard, and then processed into Windows. Our problem is with everyone using the new Lenovo ThinkPad Thunderbolt 3 Dock. When the users connect the laptops to the dock using the cable and then power on from the dock, the laptop will power on (the LED in the ThinkPad logo lights up) but the monitors and keyboard connected to the dock is not working, and then after some time the laptop will power off again. We currently use a workaround where the users power on, type in the Bitlocker PIN and login to Windows before connecting the laptop to the dock, but this not a proper solution. We have Enabled both "Thunderbolt(TM) device" and "USB device" under "Support in Pre Boot Environment" in the "Thunderbolt 3"-menu in BIOS, but it still doesn't work. Have anyone else experienced this problem? Or does anyone know of a proper solution.

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RELEVANCY SCORE 120.8

Currently have an X1 Carbon 5th Gen - 20HR, that is experiencing susbtantial issues with the Thunderbolt dock now.  I'll start with some initial info to set the stage. -----------------------X1 Carbon 5th Gen - 20HR Machine TypeWindows 10 Pro - 1903 - build 18356.21Thunderbolt 3 dock, dual Display (thinkvision P24Q), one hdmi and one display portAll updates for windows and lenovo, using thinkvantage tool.  Including latest thunderbolt firmware deployed yesterday (v.17.0.0.1).Problem device - PCI-to-PCI bridge - version 10.0.18356.1----------------------- Symptoms.Starting about 3 weeks ago, started experiencing an issue where by if I start the laptop off the dock, and plug in to the dock, none of the USB devices connected to the dock will work.  The displays work fine, but none of the USB devices do.  Such as camera, keyboard/mouse, external HD, etc. Upon opening device manager, I will always see a PCI-to-PCI bridge device in a non functional state, stating the driver has failed, subsequent attempts to update driver or completely uninstall all PCI-to-PCI bridge devices and rediscover them won't work.  Nothing fixes the issue but a reboot with the dock connected. Even with the dock functional, I now experience a strange issue whereby one of the two monitors will randomly flash (meaning go black and than almost immediately come back on). If I start the laptop on the dock, disconnect, and reconnect, I still have the same issues.&... Read more

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RELEVANCY SCORE 120.8

So I have a Precision 5510 laptop with Xeon processor, no 4K screen.  My question is about this thunderbolt dock TB16.  I have one HDMI out and was asked if I can make that work on 3 external monitors.  None are 4K.  Is that possible?  Can it function as extended desktop, not duplicated? And if so, is that 3 external plus laptop? Or is the laptop screen on of the 3? 

A:Thunderbolt Dock & 3 Monitors

Depends on resolution - see this article for more information:
www.dell.com/.../SLN301105

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RELEVANCY SCORE 120.8

So I have an X1 Carbon Gen 5 (Kaby Lake) and the Thunderbolt 3 Dock Gen 1 (40AC0135US). I bought two 4k monitors and after several frustrating hours figured out that the Gen 1 dock can't output 4k on two externail monitors at 60hz, this appears to be a dock limitaion only. I see that you now have a Gen 2 dock (40AN0135US) that says it will do 2x 4k @ 60hz, only problem is that every compatability cross refrence I can find does not say the gen 5 X1 Carbon supports this new dock. I don't see a good reason for it not to be compatiable, but wanted to find out for sure one way or the other before I bought it, as it is not cheap. 

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RELEVANCY SCORE 120.8

Hi  I have 2 new L480 (20LS-001AMX) and 2 new Thrunderbolt 3 Dock (DBB9003L1)Is there some way to get this type of dock to work with the L480? Note: in the Dock spec. the L480 are not mentioned are compatible.Could it work any way? Mikkel

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RELEVANCY SCORE 120.8

For some reason, i can't turn on my new P51 using the power button on the Thunderbolt 3 dock.   I'm sure i've got something hooked up wrong, but thought i'd check here.   Is there a setting in Control Panel (power button) that i need to change?  In order to use my laptop / view from my external monitor, i have to open the lid to the laptop, power on and then i can use the external monitor.  thanks for any help. 

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RELEVANCY SCORE 120.8

I just picked up the TB3 dock and all seems to be working, however it is not charging my laptop using the included Thunderbolt/Power combo cable. The power light shows on the dock, and connected devices work on laptop, but no power. Any ideas?

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RELEVANCY SCORE 120.8

I want to buy the Lenovo Yoga 920 (i7 with 16 GB) and I?m used to work with 3 external full HD Monitors. Since it has 2 Thunderbolt ports, it looks like the Thunderbolt 3 Dock may work with the 920. However, it is not listed on the compability list for the dock. Therefore: are the dock and the 920 working together?  

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RELEVANCY SCORE 120.8

Love the concept of the thunderbolt 3 dock, can't fathom how it was designed though.  On my zBook 15 G3, the power and thunderbolt ports are on the right side of the laptop.  The dock has the cable port on the left rear side, completely crossing over all the ports when you put the dock on a desk with the back facing away from  you.  Then they ship a cable that is barely long enough to put the dock directly behind the laptop and connect it.   Where do I buy a longer cable HP, please!

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RELEVANCY SCORE 120.8

I connected my P1 to my existing Thunderbolt 3 dock and to my pleasant surprise, the system was in charging mode when the system was off. I thought that the unit could only charge through the slim power connector port, but it seems that it will also charge through the Thunderbolt 3 port when the system is not running.

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RELEVANCY SCORE 120.8

Just bought a Lenovo soga s730 (in other countries it can be called 730s) and Omen accelerator by hp, there are several problems, the first one: the dock connects only from the second time (the first time it detect the thunderbolt connection, but then driver just turns off, the second time everything is ok); Second: the video card appears in the device manager, but the driver does not automatically turn on, the reboot helps, then everything starts working. The last most annoying problem is that there is no charging through the thunderbolt connector, the dock is in SELF POWER status. Screenshots attached.

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RELEVANCY SCORE 120.8

Is the new ThinkPad Thunderbolt 3 Dock compatible with P50? Dock details page (https://pcsupport.lenovo.com/cz/en/solutions/acc100356) only list P51s, but not P50. But P50 claims support for Thunderbold 3. If yes,  can I connect Ethernet LAN over the dock? And what driver I need to install?    

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RELEVANCY SCORE 120.8

I have a Yoga 370 (Win10) and a Thunderbolt 3 dock & Thinkpad USB-C dock and i cannot get them to play nice. I am using the USB-C cord on both devices, it transmits video and power but not USB or Ethernet. I have downloaded drivers and firmware from Lenovo and still no luck, the computer does not see the dock BUT the video and power are there. I changed my BIOS settings per the firm ware update well and no luck. any help would be much appreciated!

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RELEVANCY SCORE 120.8

As the only docking solution available and moving from a more traditional dock, its less than suitable.  HP needs to make a longer cable and the end that connects to the laptop should be at a right angle.  The cable is so stiff and thick it takes nearly 4" to make the turn.  HP makes it impossible to find this out how long the cable is with out purchasing and at that point your stuck with it.  Hardly a customer satisfaction issue they should want to propigate!

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RELEVANCY SCORE 120.8

Hi,I have a Thinkpad P50 and today my Dell Thunderbolt Dock arrived.Unfortunately, it doesn't work  (= it is not recognized in any way), although Dell specifically says that the dock also works with non-Dell Thunderbolt 3 machines. I have installed the Thunderbolt software from the P50's driver site and updated to BIOS 1.17.Lenovo released an "Intel Alpine Ridge Thunderbolt Firmware" for the P70. But there's no such firmware update on the P50's site, just the Intel Thunderbolt Software from November.The 1.17 UEFI/BIOS Update says it fixed a Thunderbolt issue, but apparently not mine Has anyone ever gotten some Thunderbolt 3 device working on the P50? I just hope this will be fixed soon, because the Thunderbolt dock seems to be the only convenient way to drive three 4K displays with the P50 (2 via Thunderbolt 3, 1 via miniDP).  

A:P50: Thunderbolt 3 dock not recognized

What's the model number of the dock?  Thanks!

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RELEVANCY SCORE 120.8

Hi,
I've seen that the Thunderbolt TB15 Dock is not valaible anymore in Italy due to hw problems. Do you know if a new one is arriving?
Thanks

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RELEVANCY SCORE 120.8

https://support.lenovo.com/us/en/solutions/acc100356 Hello I have the new X1 carbon laptop (5th gen).  I also have two 24 in thinkview external monitors with hdmi/display port inputs. If I buy the above adapter will I be able to run the two external monitors in extended mode so I have can have three different screens  total (laptop screen, monitor_1, monitor_2)?  

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RELEVANCY SCORE 120.4

Hello, I have purchased this week the Thunderbolt 3 Workstation dock. It work well until today. Yesterday (Feb 1st) evening I ran the Lenovo Vantage update which updated a bunch of things. Interesting ones: Thunderbolt 3 Dock Firmware Utility and BIOS update.Everything seem to work fine. This morning, first issue: after docking the PC, the Ethernet controller from the Thunderbolt dock didn't seem active. Other attached devices (monitors, mouse) were OK. My reflex: "restart" the dock, i.e. disconnect/reconnect the power cables. And then the dock ceased to work. It looks like if it's "bricked". The power led is on, but pushing the button (or long press) doesn't do anything. Relating to the updates from yesterday, I'd say that it's somehow related to them. And/or maybe an issue with the Thunderbolt software/drivers on PC? I tryed to uninstall/reinstall the Thunderbolt software on the PC. I find curious that:immediately after install, "Attached Thunderbolt Devices" shows "Port 1", "Port 2". By install I mean I open Lenovo Vantage and do a "Check for updates". It doesn't tell me that it had installed something, but it triggers the download and install in the background.Also I see in Device Manager: Device Manager/System/Thunderbolt Controllerafter restart, the list is empty, and in Device Manager there is no more "Thunderbold Controller"  Have you got any hints? Thanks in advance,Cristian.

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RELEVANCY SCORE 119.6

I recently bought a brand new X30-E-11D which works just fine and silently. Now, when I couple a Toshiba Thunderbolt 3 Dock with it (including 2 monitors, LAN and USB) the cpu load goes up and the laptop's fans start to run noisy. The whiole system seems to be under higher load. As soon as I disconnect the Dock the system recovers and the fans get silent again. Why is that. Can I do anything about it?

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RELEVANCY SCORE 119.6

So I got a brand new Yoga 370 and just got me a ThinkPad Thunderbolt 3 Dock. I have connected it to my laptop through a Thunderbolt 3 (40 Gb/s) USB-C cable male-male 5A, which supports power supply up to 100 W. I have plugged in the dock itself with a Lenovo original cable of 90 W. I also plugged in a HDMI cable from the dock to my monitor. After plugging in, my computer automatically installed the Thunderbolt software, package version 17.3.74.400. It also says I have the Thunderbolt controller generation 15BF, firmware version 4.04, installed now. Monitor works fine. But my Yoga is not charging. I tried to restart the computer, unplug the dock, and I even installed the Lenovo Power Management software from the Lenovo website, which I assume is then the latest version. Any ideas of what could possibly be wrong here? It is a bit of a disappointment as I was hoping this would work perfectly fine right away. I spent some 50 dollars on the USB C cable and another 150 on the dock itself. Thanks 

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RELEVANCY SCORE 119.6

My thunderbolt 3 (135watt) dock will not charge my T580 intel core i7-8650 laptop while displaying on 2 monitors.  Tried only 1 monitor and still won't charge.  About 3 months ago first got a message that insufficient power to thunderbolt dock.  Warranty replaced the dock last week and still won't work.  I took the laptop to work since I have an identical rig and it charges and displays (only 1 monitor but will also charge an iphone).  I brought a new 135w charger home and that didnt help.  Also replaced little cord from thunderbolt to T580 and that didn't work.  I even tried a different outlet on a different circuit and that doesn't help.  Could it be that the i7-8650 needs the 230W thunderbolt?

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RELEVANCY SCORE 119.6

I recently purchased the X1 CRBON 5TH Gen (2017)...type 20HR plus a thunderbolt dock.I connected them together with a Dell 28" 4K (@30Hz) screen (p2815q) connected through DisplayPort from the dock, plus a Microsoft keyboard and Jabra 510 USB speakerphone.Using the Windows 10 stock image from Lenovo, plus Office 2016, Chrome, Visual Studio, Skype,  and various other apps (putty, RDP, SAP GUI, others) the video performance was atrociously bad. Alt-Tab, which I use heavily would take 3-4 seconds to respond, switching between applications, Windows would freeze and sometimes crash, I would often get blank or black windows in Chrome and Office. This was on the embedded Thinkpad screen as well as the external monitor.I ensured Windows Update was up to date, as well as Bios, Drivers etc through the Lenovo companion app. So...I dove into the BIOS and voila! There is a switch that lets me change the Video memory from 256 to 512 MB allocated!I went to change it, and it would not change until I changed the setting:BIOS > Config > Thunderbolt 3 > Security Level = from "User Authority" to "DisplayPort and USB"I switched that setting, and then set my video memory to 512 MB, rebooted and voila! Problem solved. I worked that way for a little while, took it into my office and plugged it back into my Thunderbolt 3 dock and while my video and LAN connections worked...my wireless keyboard (USB dongle), and Jabra 510 did not. Curious. I r... Read more

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