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X1 Carbon 6th gen audio stopped working

Q: X1 Carbon 6th gen audio stopped working

Audio was working perfectly then stopped. Had a recent system update installed, so not sure if that caused it. Also recently installed headphone drivers. Among my actions: updated driver; also unistalled and reinstalled latest driver. No effect, still no sound from Realtek speakers. I'd welcome any suggestions. Right now I have a great laptop but no sound.

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RELEVANCY SCORE 200
Preferred Solution: X1 Carbon 6th gen audio stopped working

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 65.2

In the last couple days my X1 carbon 5th gen (with its warrenty coming to an end in 2 weeks) has started to do the weirdest thing. While every other FKeys work perfectly, the first three, those who control volume and mute and un-mute have stopped working.  I checked every possible driver update every day, multiple times since then and nothing seams to work. I also have rebooted and - miracle - the 3 keys started working again ... for a couple seconds before stopping once more. The only thing I have not tried is to reinstall windows, but I must submit my masters thesis pretty soon, so if I can manage to fix this problem without spending a whole day reinstalling everything on my laptop, I'd be eternally grateful.  Ideas? 

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RELEVANCY SCORE 64.4

Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try?
 
My laptop type is: 20HR-CT01WW
 
Thank you,
 
Iulian
 
Moderator Note: Edited subject to match content more clearly.













Solved!

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A:X1 Carbon 5th Gen Touchpad stopped working

I'm having the same issue - didn't realize the touchpad wasn't working until today. I notice it works very briefly when you first boot up and then the pad stops working (only clicks work)My type is 20HQ

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RELEVANCY SCORE 64.4

Is there a way we can change the touchpad Reverse scrolling option (Scroll --> Two Finger Scrolling --> Switch Direction) on the X1 Carbon through an automated way. We see that after Windows 10 upgrade, the scroll option on the touchpad has been changed. So doing it manually it works but we want to automate it either through a registry change or some other method. Yes manual changes works perfectly.

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RELEVANCY SCORE 64.4

Sunday night the Lenovo companion did a few updates including a BIOS update and also an update for the Synaptics, but I can't see it in the Installation History (it doesn't show up). Anyway, after that update, the touchpad doesn't move the mouse anymore. I can still click it, but it doesn't respond to any gestures. I checked in BIOS and it's enabled, I checked all possible settings and it's all enabled and on. Any ideas of what I could try? My laptop type is: 20HR-CT01WW Thank you, Iulian 

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RELEVANCY SCORE 64.4

since this week's windows update, fingerprint stopped working. uninstalled and installed the latest driver from lenovo support, no luck device status shows :This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful. this usally means incorrect driver, but updated to the latest available 5.2.3531.26having no luckany suggestions? is it a known thing ?

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RELEVANCY SCORE 64

TP X1 carbon with Windows 7/64 bit Some Hotkeys do not workF4, F7, F8 ,F9, F10, F11, F12 do NOT work.Caps lock does not display on screem All this happened at the same time. Might be because of an update (either Windows or Lenovo) but I am not sure.Tried the recommended fixes and installed the hotkey tool n1qvub3w.exe but that did not solve it. It is extremely frustrating to have this issue without any proper resolution.Any help is appreciated.

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RELEVANCY SCORE 64

I am not sure if I am in the right forum, but this whole site is so difficult to navigate. There are no suppot numbers, and no-one to call. I am on a different computer now because my keyboard on my X1 Carbon Thinkpad has suddenly stopped working. I can get a keyboard to come up on the screen (and type in using external mouse) but none of the keys on the actual keypad work. None of the keys work. Some of the FN keys work. I have tried Ctrl + Alt + Del.
 
Moderator edit: Added detail to subject

A:X1 Carbon Thinkpad keyboard stopped working

PS The touchpad is working. 

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RELEVANCY SCORE 64

The left USB port stopped working last night on my Gen 3 Thinkpad X1 Carbon.Don't think it's a driver problem, as it's been working fire up til now.The port just no longer exists as far as I can see. Plugging into it does nothing. Any ideas?Thanks

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RELEVANCY SCORE 64

I try to keep that short: symptons:- i see my mobile broadband network in tray, i can connect it. it shows fine, no error, looks like connected perfectly.- on Diagnose the Mobile NUmber shows cryptic signs, and i get the error:the mobile broadband adapter is sim-pin2 locked. (hope translation is fine, my installation is german: "Das mobile Breitbandgerät ist durch eine SIM-PIN2 gesperrt." - i cannot browse anywhere, i cant ping, i cannot even ping own IP and Gateway.- Hardware: Sierra Wireless EM7345 4G LTE- Driver: 10.0.16299.192- Firmware FIH7160_V1.2_WW_01.1616.01- GPRS; EDGE; UMTS,HSDPA;HSUPA;LTE;HSPA+ This started 2 days ago, 5th February 2018, after i installed new Windows 10 Updates (Windows 10 , 1709 (Build 16299.192) i tried:- remove SIM card,- replaced SIM card with a new one- uninstalled driver, reinstalled- deleted and reconfigure APN ... Still all looks fine, as it would be perfectly connected, but cannot ping/reach anything. Any ideas? Thank you!  

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RELEVANCY SCORE 64

Members, Recently, I noticed some of the special Hotkey Fn keys stopped working. Here's the breakdown: Working:F1 (speaker on/off)F2 (vol down)F3 (vol up)F5 (screen bright -)F6 (screen bright +)Stopped Working:F4 (mic on/off)F7 (project)F8 (wifi on/off)F9 (settings)F10 (search)F11 (open apps?)F12 (all apps?)This happened once before and a driver/BIOS update fixed it, but this time, nothing seems to fix it. I am an Inside Track candidate for Windows updates, and the keys themselves work (the normal Fn keys work). Searching Google and the Forums comes up empty. Specs: Product: 20FQ001VUSBIOS: N1FET63W 1.37Windows 10 Pro 64-bit Version 1803 Build 17134.167Hotkey Features Integration for Windows 10 (64-bit) - ThinkPad Version 9.0.2.2 All updates completed (Lenovo and Windows). Any thoughts/ideas?Thanks!-Matt

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RELEVANCY SCORE 64

Please hope you can help! About a week ago the external monitor (connected through HDMI) stopped getting signal, when reinstalling the driver it started working again. Now it happened again, and I tried reinstalling again, but nothing. I have tried the cable/monitor and they work fine, its the computer/hdmi-port. I'm pretty sure it's not a hardware problem... The Intel Driver Update Utility doesn't help either, neither does Lenovo Solution Center. What to do, I'm desperate! Help is tremendously appreciated!! /Fredrik  

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RELEVANCY SCORE 63.2

Recently I upgraded from Windows 7 to Windows 10 Pro, before this I have no clue if the webcam was working but since trying to use the Camera app I have noticed there is no feed.I then went looking around, having installed (all auto-update recommended) applications for the laptop from the Lenovo support and drivers page. I noticed that there was no Intergrated Camera driver in the list, I then decided to install it manually. I was then met with a "Can't find the device, Abort install!"I have attempted to use FN+F6 to enable and disable the camera, even with restarts in between. I have also gone through the BIOS and enabled/disabled the camera to see if it would then detect it and nothing has worked.Has anyone else had an issue like this and been able to resolve it?

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RELEVANCY SCORE 63.2

HI there I am having a peculiar problem. The right-side USB port (the one next to the Ethernet port) of my 3rd Gen X1 Carbon (model 20BT) has stopped working. Windows reports two USB controllers, and Linux does the same. The ethernet port works as expected. I even replaced the USB/RJ45 system card and the problem persists: The Ethernet port works, the USB port does not. No peripheral is being recognised (I have tried a wireless mouse, a usb flash drive and a Yubikey) and no power seems to be available from the port.  I was thinking that if there was some issue with the motherboard then one of the USB host chips would not be recognised, but this does not seem to be the case. I am now thnking whether it would be worth it to replace the motherbaord or just purchase another (used) machine. The warranty has expired. Any ideas? Thank you! Frixos

A:Right-side USB port stopped working on 3rd Gen Thinkpad X1 Carbon

Hi frixosk, Does it mean that the one on the Left-side still works? If yes, you may consider to work with a handy USB hub like this. 





"May the Force be with Lenovo"

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RELEVANCY SCORE 63.2

Hi guys, I recently got hold of my new X1 carbon and decided to do a thorough firmware update with vantage. When the trackpoint utility firmware 1.0.0.3 was installed, my laptop flashed with an installation failure notice and rebooted. After that, the trackpoint as well as the mouse above the touchpad no longer worked. I tried the advanced setting in control panel, but the entire trackpoint configuration option was blacked out. Does anybody experience similar issues with this update and have any suggestions on how to do a home fix for this? I have been making do with the touchpad and a bluetooth mouse, but it does not feel very "thinkpad" this way.....

A:Trackpoint stopped working on X1 Carbon 6th Gen after firmware 1.0.0.3 Update

Hello and welcome,
 
This sounds like the issue sorted in the below linked post.
 
https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-6th-Gen-Synaptics-Touchpad-Firmware...
 
Thought this was resolved some time ago.  Please report back if it helps - or doesn't.
 
Z.

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RELEVANCY SCORE 62.4

This morning my X1 carbon Touch Screen stopped working for no apparent reason. Everything that I can see is updated.  Lenovo Chat has been a pain. Anyone have any idea how to fix this?

A:2016 X1 carbon Touch Screen Stopped working abrupt...

Are you saying the machine won't start, or that the touch function doesn't work?

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RELEVANCY SCORE 61.2

Hello,Today I updated my Thinkpad X1 Carbon 5th Gen with the latest drivers recommended by Lenovo Vantage program, as well as the latest Windows 10 Pro updates. After conducting those updates, I can no longer sign in using the Fingerprint sensor.When I open the Device Manager to check the status of the Biometric Device driver, it shows the following message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"The sign in option using the fingerprint does not even show up in the Windows settings for Sign In. Things I have already tried:1) Update the driver through the Device Manager 2) Download and reinstall the fingerpring driver from the Lenovo drivers website3) Reset fingerprint settings in the BIOS and making sure it is enabled4) Change configuration in "gpedit.msc" -> computer configuration -> administrative templates -> windows components -> biometrics -> allow the use of biometrics and allow users to log on using biometrics set to enabled None of the 4 attempts above solved the problem.Can anyone please provide any solution for this case? It looks like a lot of people have been experiencing this issue and no one from Lenovo provided a clear and definitive solution. The latest drivers must have bugs and, in my opinion, Lenovo must stop distributing them until this issue is fixed. Thank you very much.Best.  

A:Fingerprint stopped working after latest Drivers and Windows updates (Thinkpad X1 Carbon 5th gen)

I know you have a X1 carbon and not T570 but did you see the below post from a Lenovo employee?  Specifically the part about SGX?  It fixed my problem on my TP25.
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...
 
Hope this helps

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RELEVANCY SCORE 61.2

Lenovo X1 Carbon 2nd gen Left side usb and headphone jack suddenly stopped working. I just used both jack and usb previous day but now they both are not working. Any solutions for this.

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RELEVANCY SCORE 61.2

I make music with my computer and therefore the onboard sound card that came with my motherboard is disabled and I've installed a dedicated sound card instead. The soundcard I work with is an M-Audio Delta Series 2496 Audiophile PCI card. I've been using this card without problems for about 5 years.

Today the card seems to have stopped working and I suspect it has something to do with recent stuff I've been doing with my computer.

Here is stuff I did prior to my soundcard's failure to work. I have no idea which if any of these things are related to the problem or not. I also have know idea at what stage the sound stopped working.

YESTERDAY:
- a friend came with an mp3 player (Creative ZEN Jukebox). He had some data on it (using it as a kind of external hard drive) which he wanted to transfer to my computer.

- I downloaded/installed the latest driver and plugged it (via USB) to my computer. The computer recognized the device, but for some odd reason it did not show all the data. We tried several things including re-downloading and re-installing the driver and installing a media player app by Creative but nothing worked. I uninstalled the driver and the Creative app.

(at this stage I remember my audio was fine, because I listened to some music. This was the last time I attempted to use audio before first noticing the problem)
TODAY

- I realized that when installing the Creative app I had without noticing installed some bundled software that scans for... Read more

A:Solved: M-Audio PCI Delta Series Audio Card Stopped Working. Please Help

To start, I would uninstall any of the m-audio software. Once done, shutdown the system and pull out the card. Pw ON the system and let it fully boot. Download the latest driver for your sound card. Now shutdown again and install the sound card. Restart and attempt the driver install.
 

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RELEVANCY SCORE 60.4

Title says it all really. This stopped working after the last major Windows 10 update (the one that introduced the three-finger horizontal scroll for scrolling through active applications). All other gestures seem to work OK, only the 2-finger scroll gesture has stopped working. I have all the latest updates installed, and all the latest drivers.

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RELEVANCY SCORE 60.4

Hi, I was using my laptop audio system, and suddenly they stopped to work (the speakers or if I connect a Headphones). However, if I connect through the HDMI the audio came out on the TV speakers for instance. I already tried to update the driver software and all the things possible... Any suggestion? How should I proceed?  

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RELEVANCY SCORE 59.2

I recently did some housecleaning with my pc and now the audio isn't working. I had shut off some services, not windows audio service. I also used adaware programs, of which only a few low threat items were listed. Overall the system is pretty clean.
But for some reason the audio stopped working. I have updated the creative soundblaster live drivers just in case. I patched them as well. Still nothing so I uninstalled the audio. I then reinstalled it and also moved it into different pci slots. Windows picks it up each time and everything seems to work fine. If I run Windows Media Player, it acts like it's playing the music. If I run system sounds through audio in the control panel, they act like they play fine. But still no sound coming from the speakers. I switched the audio card with another. It also installed fine but still no sound. I then tested the speakers on another system and they had sound on that system.

I just don't know what could have gone wrong. I went back and reenabled all services just in case there was a dependency for Windows Audio that was keeping it from working.
I just don't understand how the light on the speaker that shows its getting audio from another system works fine, but hooking it up to this one the green light doesn't come on. It's like the signal isn't being transmitted out from Windows even though the audio programs are saying it is.

I also checked audio properties in the taskbar to make sure that for audio... Read more

A:Solved: XP Pro - No Audio, Audio has stopped working.

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RELEVANCY SCORE 57.2

IDT PC Audio Stopped WorkingI have pavilion g6 2277et laptop.. I have Windows 8.1 64 bitHow can i get the latest updated audio drivers, or how can i resolve this?

A:IDT PC Audio Stopped Working

muratsahin Hello;Allow me to welcome you to the HP forums!I read your post about needing audio drivers and wanted to help. This is the link to the HP Product page for your PC: http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-g6-Notebook-PC-series/5296082/model/5312... The drivers you want are under Driver-Audio.Good LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

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RELEVANCY SCORE 57.2

XP Home
2.13 GHz AMD Athlon XP
512 MB Ram
120 GB HD

Board: First International Computer, Inc. AM37 PCB 1.x
BIOS: Phoenix Technologies, LTD 6.00 PG 3/18/03

Unimodem Half-Duplex Audio Device (onboard MOBO)
Vinyl AC'97 Codec Combo Driver (WDM)

Friend's boyfriend called me and told me his sound stopped working right after he "cleaned up his hard drive of junk".
I went there and checked Device Manager and it said there were no drivers for his Audio.
I went to a drivers site and d/l drivers for Unimodem Half-Duplex Audio.

Installed and Device Manager now said they were functioning properly.
However the speakers still dont work.
I plugged the speakers into my Laptop and they worked fine.

What do I need to know here?
I told him I'd purchase an audio card but I dont want to do that and then have to return it if that's not the problem. I will. But if there's something else I should check first, I'd rather do that.

His PC is a relatively new eMachine.

Any ideas?

 

A:Audio Stopped Working

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RELEVANCY SCORE 57.2

i downlaoded some Audio Disc images which had DTS audio...they used to play fine but when i tried them today i only heard very HARSH NOISE...happens with windows media player and i also tried itunes, same thing happens ...but it works with VLC player...it used to work great on windows media player...im using klite codec pack. any idea why this happeded and how can it be fixed?
here are the things ive tried so far:
-Unisstalled/ Reinstalled K-lite Codec Pack Full
-Uninstalled/ Reinstalled ALL Media Features Of Windows 7 (WMP and WMC)
-Uninstalled/ Reinstalled Audio Drivers

None of these helped
 

A:DTS audio stopped working

ok i fixed my problem, i had unistalled ac3filter....btw when i set ac3filter to AS IS (no change) it only output 2 channels of audio even though the input is multi channel.
 

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RELEVANCY SCORE 57.2

My computer's onboard audio recently stopped working. The Realtek High Definition Audio Speakers suddenly show as "Not plugged in" in the Playback devices dialog.

Coinciding with this, five new devices, all "Speakers," all showing as "Ready" or one of the defaults, have appeared: WsAudio_DeviceS(1) through WsAudio_DeviceS(5).

None of these WsAudio_DeviceS produce any audio when tested; I have tried this with both my speakers and some headphones.

The Realtek Digital Output still appears as "Ready," which isn't useful, given that I don't have any S/PDIF devices.

I have tried connecting some wireless headphones with a Bluetooth dongle I had lying around, but I couldn't get them to work very well (nor could I back when my speakers were working). Recording with a USB microphone works fine, but I haven't tried it through the onboard audio Line In jack.

Looking at other, similar problems on forums, I found many people who were able to resolve this problem by changing the settings in the Realtek HD Audio Manager, which I don't have for my MSI PH61A-P35 motherboard. The only effect that reinstalling the audio drivers had for me was uninstalling the drivers for my USB keyboard for no reason.

Does anybody have any ideas about how I can get audio to work? I haven't been able to find my old PCI soundcard, but I'll try that if I find it.

A:Audio stopped working

Hello TortoiseWrath, Welcome to Sevenforums.

Have you try System Restore to go back to a time when you know it was working properly.

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RELEVANCY SCORE 57.2

I have a laptop with Windows Vista. All of a sudden there is a red and white X over the sound icon on the system tray. If i put the cursor over it, it says "No Audio Output Device" is installed. I have Googled this a few times, and the first suggestion I am seeing is to go to Device Manager and uninstall and reinstall the driver. There is no sound driver there anymore all of a sudden... I've gone to HP's website and tried to manually install the driver, and it installs but I get an error saying "Driver Installation Failed: Could not find the MEDIA device for this driver".

I'm out of ideas... Anyone? I have an HP dv2810ca.

A:My audio has stopped working

The list of drivers for your laptop is incompletehttp://h10025.www1.hp.com/ewfrf/wc/softwar...861&lang=enI do know on this model that you need to have the UAA buss driver installed befor the audio driverhttp://h10061.www1.hp.com/ccsearch/search?...61&search=0Your best bet would be to contact HPhttp://h10025.www1.hp.com/ewfrf/wc/contact...product=3691861

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RELEVANCY SCORE 57.2

After recent windows 8.1 update, IDT PC Audio crashes on initiation.  Worked fine in the past.  Driver is stwrt64.sys version 6.10.6491.0

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RELEVANCY SCORE 57.2

My sound stopped working. My computer says that everything is working fine but its not working at all.
There is this error message I get when I press the start button (the specified module could not be found msls31.dll) It all started with that error, now Iv'e tried to do the sfc/scannnow but I get this message (Windows Resource Protection found corrupt files but was unable to fix some of them). I can't seem to figure out how to do it manually. I have no audio on my laptop for 2 days now. I can't seem to fix it myself. Help!

A:Audio stopped working Win 7 32 bit

I've seen many posts about fixing the msls31.dll problem with google searches. Microsoft's fix is the sfc scannow which you did and didn't fix it.

Although you have no audio, the best option is another forum section. After you get the msls31.dll problem (and any other system issue) corrected you can then address the sound (if it is still an issue).

The Software section may be a place to start. Repost there, as I can't move this to a different section. Software - Windows 7 Help Forums

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RELEVANCY SCORE 57.2

So i've had my audio connected via dvi-hdmi cable (750ti) and its been working fine for months.

this morning i blew a bunch of dust out of my system with an air compressor and noticed when i turned it back on it wasn't giving audio anymore.

tried uninstalling and reinstalling drivers that didn't work.

The Tv still comes up in the "Set up digital audio" options in the control panel, but windows isn't seeing the audio anymore.

any ideas?

A:TV audio just stopped working.

Is HDMI set as the default audio playback device? HDMI audio either is generated internally in the video card or is fed from a digital audio S/PDIF connection on the motherboard. Since you were inside, either the cable connection has been disturbed or if that is not how yours works, reseat the video card and see if that helps (Reseat - with the PC powered off, remove the video card then reinsert making sure its fully and correctly seated on the motherboard).

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RELEVANCY SCORE 57.2

Hey everyone, I'm new to the forums and came here because I have an encountered a problem which I cannot seem to fix. I have a custom built pc I put together myself. I'm running windows 7 and over the past year and a half since I've had it there have been no major issues. However, today I restarted my computer to let it do some updates. I have bitdefender and it kept bugging me to do the update. After restarting my pc I suddenly had no audio whether I used headphones plugged into the audio jacks or my Bluetooth gaming headset. I went into audio device management etch and from the outside looking in everything seemed to look fine. I googles the problem and tried to go into my bios. That didn't work and when I tried to access them my screen went black and now when I restart my computer it doesn't show the "Gigabyte" screen before loading windows. It gets worse though. I thought maybe I could fix the problem by reinstalling my realtek hd audio drivers. So I uninstalled them and went to the realtek site to download them. Did that and installed the drivers but they didn't show up when I went to computer/manage under the audio/game section. Next I tried to update them using the install legacy hardware option. That's when the real problems started. Doing this gave me a blue screen and my computer crashed and when I went back into manage computer it showed the realtek was there now but it said no drivers were installed. I've tried multiple times to update/install legacy har... Read more

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RELEVANCY SCORE 57.2

I have dv6-6154tx latop.     Whenever i try to click the system tray Beats icon, I get the message as 'IDT PC Audio Stopped Working'.I had the same problem with my ATI Catalyst control panel, but when i updated with new version from AMD website, it worked fine.    I came to know that this is happening because of the Windows 7 latest updates, and the HP provided Audio driver is not compatible.    I have Windows 7 64 bit with Service Pack 1.    How can i get the latest updated audio drivers, or how can i resolve this? 

A:IDT PC Audio Stopped Working

Hi, Try the following. Download the IDT Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe  When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers.  Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete,download and reinstall the Chipset driver on the following link. Chipset Driver - Windows 7. When this has completed, shut down the notebook, unplug the AC Adapter and then remove the battery.  Hold  down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let Windows fully load - it will automatically load an audio driver, but just let this complete.  Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation.  When this has completed, right click the speaker icon in t... Read more

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RELEVANCY SCORE 57.2

My twin nieces have the same laptop, both are HP Pavilions, bought just a few months ago for college. Bethany's laptop stopped having any audio from one day to the next. I did some searching and found that October's update messed up many people's audio and the fix was to reinstall the audio drivers. So, I uninstalled the audio drivers, went to the HP website, had the website scan the laptop and find drivers. It found two, one from March and one from August. I downloaded and installed the August one but it did not fix it. Then I tried the March one and it did not fix it. I uninstalled (rebooting after each uninstall and install) and then installed the August one again, and it started working.

Two days later, Audrey's laptop lost it's sound. I did the same thing of uninstalling the driver, going to to the website, installing the latest driver, but it did not work. Just like with the first one, I tried both, more than once, but on Audrey's laptop, nothing has worked.

Does anyone have any other suggestions? I rather think this is the same update issue, since it happened within days of each other and they are the same laptop (though of course, there are different programs and software installed on the two, I imagine). But other than uninstalling and installing the latest driver from HP, I'm don't know what else to do.
 

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RELEVANCY SCORE 57.2

Last night I was listening to the audio on my laptop through headphones. Today my audio just stopped working. The headphones belonged to my friend and I can't find mine so I can't to even test to see if it is the speakers. Does the computer think the headphones are still plugged in by chance?

Thanks.

PROBLEM FIXED!!! YAY!
 

A:Audio stopped working

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RELEVANCY SCORE 56.8

I recently did some housecleaning with my pc and now the audio isn't working. I had shut off some services, not windows audio service. I also used adaware programs, of which only a few low threat items were listed. Overall the system is pretty clean.
But for some reason the audio stopped working. I have updated the creative soundblaster live drivers just in case. I patched them as well. Still nothing so I uninstalled the audio. I then reinstalled it and also moved it into different pci slots. Windows picks it up each time and everything seems to work fine. If I run Windows Media Player, it acts like it's playing the music. If I run system sounds through audio in the control panel, they act like they play fine. But still no sound coming from the speakers. I switched the audio card with another. It also installed fine but still no sound. I then tested the speakers on another system and they had sound on that system.

I just don't know what could have gone wrong. I went back and reenabled all services just in case there was a dependency for Windows Audio that was keeping it from working.
I just don't understand how the light on the speaker that shows its getting audio from another system works fine, but hooking it up to this one the green light doesn't come on. It's like the signal isn't being transmitted out from Windows even though the audio programs are saying it is.

I also checked audio properties in the taskbar to make sure that f... Read more

A:XP Pro - No Audio, Audio has stopped working.

When the speakers are connected to another system, as soon as the other systems turn on, the green power light for the speakers turn on. These speakers are powered by an adapter that plugs into the wall, they aren't powered by usb. But when those speakers are plugged into this pc's audio card, the green light does not come on at power on or even when fully into windows. Its like the pci slots aren't getting power or something? But if that was so, wouldn't the audio cards not be read by the system? So, I don't know, so confused.
 

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RELEVANCY SCORE 56.4

I'm hoping someone can help me with the audio problem on my notebook. After owning my Yoga for about 2 months, the audio stopped working.  I don't know exactly when it stopped, I don't recall that it stopped directly after a windows update or anything like that.  I am using the factory loaded Windows 10.  The speaker icon in the task bar has a small red X on it.  When I click the icon Windows goes through a troubleshooting process and tells me it found a fix and asks me to click the button to apply the fix and then restart, but the problem persists.  If I right click and choose playback devices, the only two things that show up are my bluetooth speaker - nothing related to the internal audio.  If I go into device manager, under "other devices" there are two entries for "Intel High Definition Audio."  Previously there was one entry, I don't know when the second shows up.  If I right click and select update driver, windows does a search online but does not find an update. I have also gone to the Lenovo site and downloaded and installed the audio driver listed there but the problem continues. I took it into geek squad since I purchased it at Best Buy, and the guy looked at it for a couple minutes and told me it's a hardware problem and it will need to be sent in for repair. Any thoughs?  Any help would be greatly appreciated. Thanks.

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RELEVANCY SCORE 56.4

This happened once before.
I somehow got it back by reapplying the IDT drivers.
However, now seems as though I can't get those drivers to install (error message is hardware not supported by drivers, which it was before and working). Within the device manager, when attempting to update drivers, error comes up saying that the "co-installer" needs to do something.
Any thoughts?
Thank you,
Fritz Golman

A:M4500 Win 10, audio was OK then stopped working

This seems to have corrected itself after a reboot, of all things!
Driver happy now.

Go figure.

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RELEVANCY SCORE 56.4

I just got a new hp envy beats laptop and it worked fine for the first 2 weeks. Now my audio does not work at all. I have checked all the mute and volume controls and still nothing...I uninstalled and re-installed all my audio drivers, still not working...In device manager there are no errors...I even see the audio meter go up and down when I attempt to play audio through cd, dvd, youtube and zune...nothing..Even headphones don't work...please help..this one is baffling me and pissing me off because it's not even 2 weeks old...It worked 1 night and the next day nothing...I did not install anything during that period...

thanks,
emiliano

A:my laptop audio stopped working

Not even 2 weeks old? I would strongly advise you work with whomever you bought it from and use the warranty process.

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RELEVANCY SCORE 56.4

I just updated my computer and about 30 minutes after the update the earbuds I use to listen to music just stopped working but my headphones work perfectly fine.It's not an issue with my earbuds because I used them on my phone when they stopped working on the computer and they worked just fine.  It can't be the front jacks that are screwing up because I uninstalled the drivers and installed them again to see if it would work and they installed when I plugged them in the front audio jack. IDT also detects them when I have them plugged in... The earbuds work when I plug them into the audio jacks at the back of the desktop Appearently my computer doesn't want to register the front jacks anymore... 

A:Audio stopped working after win 8.1 update

Hi there @McIovin?,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that a set of earbuds are not working in the front audio jack, but they work in the back one. Also a set of headphones do work in the front jack. I am happy to help with this. Have you tried a different set of earbuds?If you apply light pressure on the earbuds when in the front audio jack, is there any change? Please let me know.

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RELEVANCY SCORE 56.4

I have a notebook HP Pavilion DV5-1159SE and now I'm getting a "Windows Audio Stopped Working" message. Here's the problem:

Problem signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_AudioSrv
Application Version: 6.0.6001.18000
Application Timestamp: 47919291
Fault Module Name: stapo64.dll
Fault Module Version: 1.0.6225.0
Fault Module Timestamp: 4a664604
Exception Code: c0000005
Exception Offset: 000000000012e3cc
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1046
Additional Information 1: 0a71
Additional Information 2: 2b9e64833ded1b8566df2c12e9bbc072
Additional Information 3: 9c1e
Additional Information 4: 07250e8aa3e8a202ef2ff229b5ce3c93

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Microsoft Online Crash Analysis


I'm also getting the same message but now about the "DHCP Stopped Working". I'll post the issue as soon as I get the message again.

Please somebody help me! I already tried to install codecs from various codeck packs (K-Lite, Vista, etc) but none of them worked. And I only install system updates from Microsoft Update program which is automatic on my notebook. Btw my OS is a Windows Vista Home Premium 64bit SP2 ok? Thanks in advance!

A:Windows Audio Stopped Working

Restart the service, and you may have to reinstall your audio drivers if any.

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RELEVANCY SCORE 56.4

hi all.
For some reason my realtek audio has stopped working on my windows7 64bit system.
I just turned it on this morning. No sound.
I checked in playback devices and noted that under 'speakers' it tells me "Realtek high definition audio not plugged in"
Under that there is 'Realtek Digital Output' and this says "Realtek High Definition Audio Default Device"

The speakers are plugged in an I have tested them on another system to check they are working.
I have opened the Realtek HD Audio Manager and noticed that all analog back and front panel jack inputs are grayed out.
I have uninstalled all Realtek drivers and software. I have rebooted and let windows find the audio devices again and install drivers.
This made no difference at all.
I have cleaned the registry of anything relating to Realtek.
I have downloaded the latest driver software from the Realtek web site and installed that. This makes no difference either.
I have set the bios back to default. This has made no difference.
In the bios I have set the HD AUDIO option to both 'auto' and 'off'. still no sound.
All connections are in the correct jack sockets.

Could you please help me to get audio back on my system?
I have pretty much run out of things to try.

Thank You.

A:realtek audio just stopped working

Hello sledge try this first mate Troubleshooting Steps for Windows 7 > do point 15 first.

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RELEVANCY SCORE 56.4

so I have a dell xps1530 with vista. awhile ago i used my laptops hdmi to my tv, the sound and everything worked fine. for some reason now i can't get the sound to default over to it. i know how to usually do it but when i hit make hdmi default audio nothing happens. the kicker is that when i hit 'test' on the hdmi the audio works through the tv, so the cord works and everything, my computer just won't let it become the default. i attached a hijack log if it helps

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 8:51:59 PM, on 2/3/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Replay Media Catcher\FLVSrvc.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\InstallShield\UpdateS... Read more

A:HDMI Audio stopped working

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RELEVANCY SCORE 56.4

my smart audeo has stopped working, how do I fix it?

A:smart audio stopped working

You need to be more specific, did your audio (speakers/headphones) stop working, do you get a DirectSound error message. I have found that when the audio cuts out on my system (rare, but does happen), I get it working again by going into control panel, services, and stopping and starting the WINDOWS AUDIO service gets the audio going again.

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RELEVANCY SCORE 56.4

My sound randomly stopped working today.
I turned on my laptop (from hibernation) and noticed that sounds weren't playing.
I have tried fiddling with everything. I restarted the Windows Audio service, and checked everything having to do with my sound card and drivers, and it says there isn't any problems. I have rebooted my computer a few times, and tried remote restore, but it hasn't fixed it.
I haven't seen any error messages.
I looked in event viewer, and I can't find anything that has to do with Audio.
When I mute the sound, I can hear the static buzz sound that my speakers make stop.
If I unmute the microphone I can hear that work through the speakers, but I still can not play any sounds from my computer.
When I record sound with Sound Recorder, it shows the wave forms as it plays, but all I hear in the speakers is the buzz that they make when they are turned up.

I can't think of anything that I may have done to change the Audio.

Thanks for any help.
 

A:Solved: Audio Stopped Working

I disabled the audio device and rebooted my computer.
The sound seems to work now.
 

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RELEVANCY SCORE 56.4

My audio has stopped working for Windows and Gaim, but Winamp and various games are still fine. I've reinstalled the drivers many times and uninstalled every possible audio device, but I always end up with the same thing.

In Winamp's WaveOut plugin, the first device is messed up.
In DirectSound everything is fine.
In Windows' sound manager, the preview button is greyed out.
I think this means there is something wrong with my wave settings, I just don't know how to fix it. Hope the pics help, let me know if you need more info.
 

A:Audio has suddenly stopped working.

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RELEVANCY SCORE 56.4

I have Dell vostro 2520 laptop with me it was working fine and suddenly one fine day audio has stopped.  I have uninstalled the audio from device manager and restarted my PC but it didn't resolve my issue.  I have downloaded audio driver k5t2p wn 6.0.1.5907a08 it is not being installed also. My laptop has window SP 1
Pls help

A:My audio has suddenly stopped working

anilanusharma1I have downloaded audio driver k5t2p wn 6.0.1.5907a08 it is not being installed also.
Hello. That is the wrong audio driver for a Vostro 2520 laptop.
anilanusharma1My laptop has window SP 1
???
This is the driver if you have Windows 7 64bit
This is the driver if you have Windows 7 32bit
This is the driver if you have Windows 8
This is the driver if you have Windows 8.1 or 10

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