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HP Pavilion 13-r010dx x2 touch and dock.

Q: HP Pavilion 13-r010dx x2 touch and dock.

Alo, buenas tardes disculpe tengo un problema con una laptop pavilion 13-r010dx x2 al momento de regresar al modo laptop la computadora deja de servir el touch, y ya no le agarra el teclado ni el mouse.ahora solo puedo usarla como tablet

RELEVANCY SCORE 200
Preferred Solution: HP Pavilion 13-r010dx x2 touch and dock.

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A: HP Pavilion 13-r010dx x2 touch and dock.

Hi @KassandraG9, Welcome to the English HP Consumer Forums!If you prefer to post your question in your preferred language, see the below options that are available.German: HP KundenforumSpanish: Foro de usuarios de HPFrench: Forum des utilisateursPortuguese: Fórum dos usuários HPChinese: ??????????Korean: HP ??????Alternatively, please feel free to post a revised message in English.

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RELEVANCY SCORE 71.6

Is there anoption to purchase a refurbished dock?

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RELEVANCY SCORE 70

Keyboard will not work along with the mouse touchpad. Tried connecting external keyboard to USB port. keyboard  was not recognized. Tried system restore to date before keyboard stopped working...the resore point was not accepted. Tried to uninstall keyboard. Didn't work. Tried resetting computer. Didn't work. Guess it must be hardware but there is no obvious physical damage. PLEASE HELP!

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RELEVANCY SCORE 70

I purchased my laptop on 11/6/15 from Best Buy. When it is plugged in, it works fine but the battery was not charging. Unfortunately for me, it is now 1 1/2 months out of warranty. I brought it into Best Buy to have the battery replaced and it was sent to their servicing center. I just received a call from them telling me that my issue is Not my battery but with something on the motherboard that controls how the battery charges and the entire board needs to be replaced and it is going to cost me just as much to replace it as I paid for my laptop. This is absolutely obsurd!! The laptop is only 13 months old and has never been mishandled. When making the decision to buy a new laptop, I chose HP because I had such good luck with my old one that was 10 years old. Has HP quality gone downhill? And on top of it all, when I went to submit a question about this to HP support, it comes up with my laptop being out of warranty since August 2016 which less than a 1 year warranty. Now Im left with the decision to repair my 13 month old laptop and still have no protection if something else breaks or buy a new one with protection for the same price.

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RELEVANCY SCORE 70

Keyboard will not work along with the mouse touchpad. Tried connecting external keyboard to USB port. keyboard  was not recognized. Tried system restore to date before keyboard stopped working...the resore point was not accepted. Tried to uninstall keyboard. Didn't work. Tried resetting computer. Didn't work. Guess it must be hardware but there is no obvious physical damage. PLEASE HELP!

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RELEVANCY SCORE 69.2

Hi, I'm having trouble getting my battery working. It will randomly guess the percentage of the battery and the computer will shut-down while it says theres 50% battery life. I try the HP support app incuided on my computer to do a calibration, however the battery fail the test. Yes, I did a check on the battery state; it says the battery is fine but I know that is incorrect. Anyway, I want to replace the battery but there is no infomation on how or were I should take it. Any help doing it or is it impossable?

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RELEVANCY SCORE 63.2

I have a HP Pavilion 13 X2 Model F0A05AVI have two batteries in the unit, one in the tablet section and one in the keyboard/dock section. Recently, I have noticed the batteries do not drain equally (not sure if they should) but when the total battery level hits 50%, the keyboard stops working along with anything else attached to the dock like the touch pad for example. The tablet portion works fine. When I check the battery level it shows the dock/keyboard (battery #1) at 0% or 1% and the tablet battery (Battery #2) at 95-100% or so.  Is there anyway to get the batteries to discharge together and or get the dock/keyboard to take power from the battery in the tablet?

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RELEVANCY SCORE 56.8

My toouch screen eventully goes haywire, forcing me to shut off my computer and turning it back on again....It does it again after about an hour of use....Haywire meaning things keep opening and closing poppoing up and disappearing....I think it is an issue with the touch screen and I would like to know how to fix it. 

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RELEVANCY SCORE 55.6

Hi, Just a quick question, we have one hp touch laptop model # 13-a200nx Pavilion series, and it touch has broken. I wanted to know can we replace its touch with non touch screen ? is there any availability?  Thanks

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RELEVANCY SCORE 55.6

Touch screen on our HP Pavilion 23ST Touch All in One PC P2N42AVstopped working after about 6 months. I reimaged and restored it back to original system. To make sure nothing waschanged by any updates that may have been done.I cannot see any options in device manager for the touch screen.Everything else is working just fine but no touch screen functionality. doing F2 and trying component test. Touch screen isn't there.It is like it disappeared.   This id used in a business and it was working 18:00and the next morning nothing.

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RELEVANCY SCORE 55.2

hi.. been at this all day.. i have a logic3 i station 8 with the ipod touch connected..working ok.. when i try to connect the docking station up to my tv using s video only sound can be heard..no video..have all the cables in the right places as well, s video, composite yellow and sound cables..

any ideas?
 

A:Solved: cant connect speaker dock for ipod touch to tv- tried everything

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RELEVANCY SCORE 53.6

My Windows 7 Operating system is taking a lot of time during Start up.I was looking for an alternative to the regular icons ,scattered all over my desktop.So,i decided to try Docks such as Rocket Dock,Object Dock,Nexus,Rk Launcher or similar dock....It certainly looks beautiful but now i am skeptical if these are causing my system to load very slowly during Windows Start up..

Also,now i am using a Windows Task bar Software which lets me pin any program shortcut on my task bar. So,my task bar is filled up with many icons.Is that the cause of a slow start up or the Docks...

A:Does DOCK's (such as Rocket Dock,Object Dock etc) makes computer slow?

  
Quote: Originally Posted by fahadhum


My Windows 7 Operating system is taking a lot of time during Start up.I was looking for an alternative to the regular icons ,scattered all over my desktop.So,i decided to try Docks such as Rocket Dock,Object Dock,Nexus,Rk Launcher or similar dock....It certainly looks beautiful but now i am skeptical if these are causing my system to load very slowly during Windows Start up..

Also,now i am using a Windows Task bar Software which lets me pin any program shortcut on my task bar. So,my task bar is filled up with many icons.Is that the cause of a slow start up or the Docks...


You can use MSconfig to diagnose startup issues. Visit the following link for details;

https://www.youtube.com/watch?v=iku_aPUsVQ4

You can post back with any questions regarding your system services and startup entries to establish their purpose and whether or not they are required at startup.

Taskbar icons are just shortcuts and do not effect the time it takes for starting a computer.

HTH

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RELEVANCY SCORE 51.2

Hello everyone, New to forums here but have been a regular reader ? My Pavilion X2 12-b020nr detachable laptop has been having a battery drain issue while shutdown over the past few months, and I've finally isolated it to the detachable dock. It'll usually drain 3-4%/day while shutdown and keyboard dock attached.The battery does not drain (across 24h) while shutdown/detached or while the charger is plugged in. I'd like to find out if anyone knows how to disable power to the dock while shutdown.I promise that I am shutting down the computer and not hibernating, sleeping, etc. Relevant details:Windows 10 64-bitBIOS F-16 (and unable to find any options in BIOS)Fast boot IS disabledHP Battery utility and diagnostics shows normal battery (other diagnostics normal as well) Any thoughts? I've probed around the Device Manager and BIOS, but to no avail.   

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RELEVANCY SCORE 48.8

At first the track pad and keyboard stopped working.  THEN one of the USB ports quit working, and now it will only charge if you hold and wiggle the cord.   I did buy a replacement Top cover with keyboard, and that did not solve the problem.  What are my options, besides having to buy a new laptop?  Can I buy a whole new/refurbished base?  This works as a tablet, but I don't need just a tablet.  I keep getting different answers from different people at HP, and it is frustrating to say the least.

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RELEVANCY SCORE 48.8

My touch pad doens't seem to be working right.  There is a delay in it "starting" when i try to use it.  Could it be a driver problem or is it a hardware problem?  I'd rather not replace the PC!

A:Touch pad on my Pavilion g7

Hi @gustafkj?, Thank you for your inquiry.  I understand that after upgrading to Windows 10, there is a delay in using the touchpad, Have you done all your Windows updates? Have you ran the  HP Support Assistant?  Have you ran the Windows troubleshooter? Here is a link to HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10). Please let me know the outcome.Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as yourself. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members! To show appreciation for my efforts, please click the   Thumbs Up icon   below.   Best of Luck!

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RELEVANCY SCORE 48.8

the touch pad on my hp pavilion dv6700 stopped working. the right and left click work but the pad and the scroll won't work. i reinstalled synaptics software and did a hard reset, no luck. hp wants me to try a system restore or system recovery and i think that is too drastic for what seems to be a bad setting or driver. any ideas???
 

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RELEVANCY SCORE 48.4

I recently purchased the new Split x2 on Windows 8.1. I've tried and tried unsuccessfully to display the computer on my TV via the HDMI output. The computer doesn't recognize that there's anything plugged in. Is there any way to get this to work?Thanks in advance!

A:Split x2 - 13-r010dx HDMI out

Have  you connected the HDMI cable between the HDMI out on the notebook and the HDMI input port on the TV? Windows key + the P key select duplicate. You may have to enter the HDTV menu to select the HDMI as the active input. Sometimes I have to do that with my own Philips HDTV.

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RELEVANCY SCORE 48

Occasionally i lock the touch pad out on the HP Pavilion g series. How do i turn this on with out turning off the computer? I would like to know what I am doing to turn this off in the first place. I don't know where to look for the documentation on this HP product. 

A:The touch pad out on the HP Pavilion g series.

Hi and thanks for joining the HP Forums.  HP notebooks have a locking function that you can turn off/on by double tapping somewhere near the top left hand corner of the touchpad.  For example, I have a g7 notebook and there is actually a very small round indention in the top left corner and if i double tap that indention it turns the touchpad off, double tapping again will turn the touchpad back on.  On some of the notebooks rather than a small round indention there is just a small spot that almost looks like a tiny pin hole that indicates the location to turn the touch pad on/off.  In either case you should be able to tell by looking, but if you can't you can just test it by doing a quick double tap in the top left corner of the touchpad until you find the correct spot.





I am an HP employee.Please post rather than sending a Private Message. It's good for the community and I might not be able to get back quickly.- Thank you.Please click the White Kudos star on the left to say thanks.Please mark Accept As Solution if this resolves your issue.

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RELEVANCY SCORE 48

can anybody help me cos i tried download applications and it did not work for example google earth i have tried downloading that but still didi not work and i have also tried downloading games and i did not work it comes up saying thet i did not work {try again }

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RELEVANCY SCORE 48

HiI have a new Pavillion g series laptop. I accidentally disabled the touchpad .Have turned the the laptop off and on but still won't come .how do I turn the touchpad back on ?

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RELEVANCY SCORE 48

This is a brand new laptop that I got and the volume does not work. As I open youtube video on line the volume starts correctly then fades to nothing after about 20 seconds. I have unistalled and reinstalled all the video drivers and nothing is working.

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RELEVANCY SCORE 47.6

Im experiencing ghost/phantom touch on my screen.. it's a brand new one 2month old laptop and it started 3days after i bought it.. its very disappointing. .i dont know how to fix it so i decided just to disable the touch screen... can someone help me fix this...?..

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RELEVANCY SCORE 47.6

Hi, I recently moved from Australia to Taiwan, and in the process the freight company broke the touch screen on my Pavilion All-in-on. Model No.:  23-q018a No one here in Taiwan wants to know about it as they do not sell this model here. I need to buy a replacement screen and get it repaired.  Any help would be greatly appreciated.

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RELEVANCY SCORE 47.6

HP Pavilion All-in-One - 23-q113w (Touch) won't play any youtube all I get is a black blank screen with a rotating arrow in middle of it...   I have all the updates, rebooted, etc.... Thanks

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RELEVANCY SCORE 47.6

I need a screen removal guide and replacement part number if possible.

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RELEVANCY SCORE 47.6

I am trying to connect an additonal monitor so I can extend my display. I have a old HD television I would like to use instead of buying a new monitor. Is there a way for me to use this? My computer doesn't have an HD plug on it. If I have to buy a new monitor can you give me some suggestions and start to finish instructions I will need to install/apply it.

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RELEVANCY SCORE 47.6

why is my HP laptop have sounds when i knock on the left part (the cd rom) the sound is as if its empty. is it normal like the rest?

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RELEVANCY SCORE 47.6

I have not made any cahngesor anything. And there has been no damge to it. But one day it just stops wokring the touchpad under the island qwerty keyboard. Fot this i had to used a mouse to post this please it would be great if you could help me

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RELEVANCY SCORE 47.6

I am attempting to upgrade the RAM on my All-in-One Computer.  Currently the system has only 4GB of memory. I was told that it can be upgraded to 16GB. However, with only 2 RAM slots, i am assuming that i can only get two 8GB RAM cards.  The issue that i'm having is that HP's support options have not been helpful to provide me with correct answers. No one seems to be able to provide me with answers to the following questions:1. What is the part#'s to upgrade the RAM on this computer? (Type: HP Pavilion 22-A113W) 2. This current system has two slots for RAM. This would mean i would need to purchase 2 - 8GB RAM cards Correct? Can anyone help me out? Casey F.  

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RELEVANCY SCORE 47.6

sir ,i brought my hp pavilion g6 with amd a10 processor since a yar ago. It works very well.  and i format my laptop by using hp recovery and it is done perfect without  any error .everything is fine except my red light near my mouse touchpad is not working as well as my circular ring at top left corner of my touchpad is not working previously when i double tapped on i it will stops my cursors movement and red light is glown but now it doesnt glow ..plz repost on this topic i need helpRegards

A:my hp pavilion g6 red light near my touch pad is not working...

Hi @Nakui1, Thank you for becoming a HP Forum member.  It is a dynamite location to get help from the community, get suggestions and find what has worked for others. For you have the best experience, here is a link to First Time Here? Learn How to Post and More for you to review, should you have any concerns.  I grasp that after successfully doing a recovery everything is working fine except for the TouchPad.  The double tap function to disable/enable the TouchPad is not responding and the red light does not illuminate. Have you done all your Windows updates after the recovery? Have you run the HP Support Assistant  to aid with any HP updates? Here is a link to  HP Notebook PCs - Using and Troubleshooting the TouchPad or ClickPad (Windows 8).   Please let me know the outcome. If this information helped you resolve the issue, please mark this post as "Accept as Solution". This will help others easily find the information they may be looking for.  Also, clicking the "Thumbs Up" below is a great way to say thanks!     

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RELEVANCY SCORE 47.6

My mother-in-law recently gifted me her old school. She said it was a touchscreen but she never figured out how to work it. When I Google it, similar results (instead of "10" all I see is "10xx##xx" type things) say TouchSmart and are touch equipped. When I look in "View Pen and touch info" it says it's not available.

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RELEVANCY SCORE 47.6

When I purchased this device less than 2 months ago it was then loaded with Windows 8.1 64 bit. I was then offered to upgrade to Windows 10 64 bit. Since the upgrade the touchscreen will not work. I have tried all of the recomended troubleshooting on your site. I have also made sure that all drivers as well as the os is up to date. Please fix. The reason that I purchased this all in one device was because of the touch screen.

A:HP Pavilion 21 All-In-One Touch Screen not working since Win...

Hi there @KLMcNeill?Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. I understandthat after upgradingto Windows 10, the touchscreen is no longer working for you. Please post the full product number for your All-in-One. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?For now something you can try: 1. Go to device manager2. look for Human Interface Device3. then HID Compliant Touch Screen4. right click choose disable then re enable5. then test If that does not  work-6. uninstall the HID compliant Touch Screen7. Scan for hardware changes8. test again. Let me know if this works for you.

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RELEVANCY SCORE 47.6

My touch screen on my HP Pavilion works for a few minutes after I disconnect and reconnect the touch option, but stops working after a few minutes.  I have a Windows 10 operating system.  Any suggestions?  The computer was purchased in the fall of 2015.

A:Touch screen on HP Pavilion not working

Hi, How did you disconnect and reconnect touchscreen ? What is your machine ? Please use the following instructions to find out the model/product of your machine:  http://support.hp.com/us-en/document/c00033108Regards.

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RELEVANCY SCORE 47.6

My computer just won't turn on anymore. I tried almost everything on the forums about how to turn it back on. But it still won't turn on. So I took it to a local computer repair shop, they said my mother board is damaged. But they didn't look at the mother board, they just tested out the power cord and see if it gives off the right amount of amps. They said it does. So I'm lost and don't know what to do, this is my first computer and I use it for just about everything. If anyone has a tip or two that would be helpful.

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RELEVANCY SCORE 47.2

I just bought the HP pavilion g6 and was told it was touch screen but when I try to turn it on nothing happens. Can you you please help me?

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RELEVANCY SCORE 47.2

its been about 4 month ago, i have upgrade my windows become windows 10. and after that, i realize that my touchscreen doesnt work immediately. and i search the problem and i want to solve it by my self. but it doesnt work. i want to callibrate in tablet pc settings but the tablet pc setting is missing. how can i do right now?

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RELEVANCY SCORE 47.2

HP laptop has a touch pad with a small area just to the right for what I suppose is quick scrolling.
There are small lights that allow you to run your finger over it and the page will move quickly.
Mine stopped working, and I am not sure what it is called, or how to look for a problem.
Nothing seems to show up under touch pad.
Any help would be appreciated.
Doug
 

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RELEVANCY SCORE 47.2

For two weeks now I have been having issues with the touch screen on my HP Pavilion All-In-One touch screen computer. Why is my screen flashing white bubbles, white streaks and moving icons all around, shrinking/expanding my icons and work space and jumping from one screen to another? It makes my system inoperable having to cold-boot it and restart, only to have it start bubbling again and wreaking havoc.  I have this Technical Support subscription thing I purchased from Office Max for a year. They checked the system when I called and could not tell what it is.  I hear about this HP Support Team.  Can someone help please.  Thanks.

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RELEVANCY SCORE 47.2

I have the same issue. Under mouse and touchpad settings the touchpad is missing.

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RELEVANCY SCORE 47.2

  On my HP lap top, the main touch pad does not respond to tapping activation, but thelower left and right mouse sections do.  My lap top recently changed over to windows 10 automatically and wondered if that may have caused it.  Is there a settings option I can get to correct this so I can regain full use of the touch pad?

A:On my pavilion dv7-4077cl lap top, themain touch pad doesn't...

HI,      May be we need to reinstall the driver and Windows 10 drivers may be available through Windows Update click Learn more to know how to do a windows update.  RegardsSATISHP4 Click " Thumb's up " icon below the post if question is answered/resolved.  

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RELEVANCY SCORE 47.2

Good Day!  Just bought my HP pavilion netbook 11 inches, 6 months ago and it has a problem to the touch screen monitor, it keeps on clicking on the left side portion of the screen and its very irritating. Please help me how to disable the touch screen function of this.

A:How to Disable the touch screen for HP Pavilion in windows 8

Hi,In general, please try: Press the Windows logo key + X.Select Device Manager from the list.Click the little arrow next to Human Interface Devices to expand the list.Click the touch screen driver,Right-click, and select Disable from the list.Click Yes on the dialog box that asks if you are sure you want to disable the touch screen driver.Regards.

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RELEVANCY SCORE 47.2

I have brought Pavilion 23-q150hk on yesterday, that product have touch screen function. But I can't use that on Chrome brower. I have try to test same product from retail shop, it can work on Chrome. So is't my computer have problem? How can fit it? And I can use touch screen on all feather or brower only Chrome doesn't work. 

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RELEVANCY SCORE 47.2

Touch screen worked when we got the laptop a week ago. Then stopped working a fews later. Of course the machine downloaded many patches to Windows 10 in it's first few. Yes I have gone to the Pen and Touch control ui, it says it is enabled. Also tried the callibrate UI, I get the calibrate UI, but the cross hair never moves. I have updated all system drivers, all the devices say they are up to date. Event log does show 1 relevant event: Device HID\ELAN0732&Col01\5&317cb551&1&0000 could not be migrated.Last Device Instance Id: USB\VID_047D&PID_1047\5&3ADEA3F7&0&2Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}Location Path:Migration Rank: 0xF000FFFFFFFFF120Present: falseStatus: 0xC0000719

A:Touch screen is not working on Pavilion x360

Hello,  This document can help with Troubleshooting Touch Screen Issues in both Windows 8 & 10   http://support.hp.com/gb-en/document/c03488148





I am a very busy person. PleasePlease click ?Accept as Solution" if I solve your Problem

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RELEVANCY SCORE 47.2

I purchased a HP N5290 Pavilion Notebook with MS-Me installed.
The 1-Touch controls work OK.

I upgraded to MS-XP first release. I installed new XP drivers for all the HP hardware devices. The 1-touch controls installation was tricky. The 1-Touch controls worked for a while.

I accept all the MS upgrades when sent.

A few months ago, I noticed the 1-Touch controls were not working and I got a message that a file could not be found on boot up.

I have reinstalled the 1-Touch controls driver several times, no change in the error message.

Does anyone have any suggestions of what I might try. I am considering reformatting the disk, installing MS-Me and then doing the MS-XP upgrade again 8-(
 

A:HP N5290 Pavilion Notebook - One-Touch Controls

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RELEVANCY SCORE 47.2

HP Pavilion 15-ab100 Notebook PC series (Touch)
Model # is 15-ab144cy  Serial # is (removed content) and Product ID is 9NE06UA

Notebook was purchased in February 2016 via QVC channel on cable.  (Home Shopping Channel) in US.

A few days ago, the notebook failed to power up.  Not a Windows problem.  It does not get that far. 
 
It would appear this is failing the "power on" test, as there is a series of 3 long beeps, but there is never any video displayed of any kind.  Obviously using the HP Support Assistant is not a viable option.
 
Can you advise where to connect with HP Support or how to address this issue since the notebook is only a few months old???
 

A:HP Pavilion 15-ab100 Notebook PC series (Touch)

 Fill out the form here to start a support ticket. You will be given a phone number to call. https://support.hp.com/us-en/contact-hp/product/HP-Pavilion-15-ab100-Notebook-PC-series-(Touch)/8502...

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RELEVANCY SCORE 47.2

Purchased "HP Pavilion Laptop-gaming 17t touch" and have now found two specs that are NOT as listed on the HP store website, without even powering it on yet: Display '17.3" diagonal FHD IPS UWVA anti-glare WLED-backlit (1920 x 1080) Touchscreen' is NOT anti-glare--it is highly reflective, so much so that it is unusable in our office environment--it is basically a mirror. Weight is listed as 6.06 lb -- however, I just weighed it, and it is 7.29 lb!  That's 1 1/4 pounds or 20% heavier than it is supposed to be.  That is a significant difference! Has anyone else purchased this laptop and found this to be the case?  Very false advertising. Makes me wonder how realistic the supposed "Up to 9 hours and 30 minutes" of battery life is compared to other similar models.

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